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        TracPhone IP Handset User`s Guide
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1.                                                                                                                                                                                                                                                                                                                                                                                                TT 3672B S N  12345678  I FCC ID  ROJIPHANDSET  N IC  6200B IPHANDSET  l CEO II  Thrane  amp  Thrane Denmari k  AN     N  N In A  N  N  LY  O OriOr O  Y                   26 5 55                      100 IP Handset  wireless    Appendix A  Technical specifications    IP cradle outline dimensions    The below outline drawing applies to both the wired and the wireless variant     N      e   S      UY     UY  D  2  N            T    D  F                            Perspective view                         IP cradle outline dimensions 101    Appendix A  Technical specifications    IP cradle outline dimensions  continued  front and side                                                                        102 IP cradle outline dimensions    Appendix B       Conformity    Thrane IP Handset  wired      gt              yu           OO    CE  LVD  amp  EMC     The Thrane IP Handset  wired  is CE certified  LVD  amp EMC directives   as stated  in the    Declaration of Conformity with LVD and EMC Directives     enclosed in  copy on the next page        FCC    Note  This equipment has been tested and found to co
2.       pa        ap              Chapter 2  Getting started    Control keys    28    The below table shows the functions of the control keys in the upper section of    the keypad     Key  a     Functions    Left select     Selects the function shown just above the key  left soft key      Right select     Selects the function shown just above the key  right soft key      From main screen  Opens the Contacts list     Off hook   After entering a phone number  Initiates a call to the number     From main screen  Opens a list of the latest calls  including  incoming  outgoing and missed calls        On hook  Power   When the handset is ringing  Rejects the call   During a call  Ends the call     When in the menu system  Abandons the menu system and  displays the main screen     Otherwise  Powers the handset on off  when pressed and held  for 3 seconds     If there is an error and the handset does not power off after  approximately 3 seconds  hold the key for 10 seconds  and the  handset will perform a hardware reset     The handset keypad and display    Chapter 2  Getting started    Select  center      Selects confirms the function highlighted in the display     Navigation   Navigates through the menu system in the display   Right Left are also used to change settings in the menus     See also Keypad shortcuts on page 32     The handset keypad and display    29      gt    aB            fae      Y   2    E  pa     U  es        Chapter 2  Getting started    Alpha numeric keys    This
3.      3  Click Save at the bottom of the page     To delete a profile    Do as follows     1  From the Profile scroll list select the profile you want to delete     2  Click Delete at the bottom of the page     Pages in the web server 85    Chapter 4  Using the web server    Uploading firmware    You can use the web server to upload firmware from your computer to the  IP Handset     Do as follows     1  Select UPLOAD FIRMWARE from the left navigation pane                Thrane  amp  Thrane       HOME  UPLOAD FIRMWARE  CONTACTS    Browse for file to upload   CALL LOG    SIP SETTINGS  Upload Firmwere    UPLOAD FIRMWARE  IMPORT EXPORT  HELP  nt  4  gt   Done I IT   TFT MW  ocalintranet  K100    y       2  Click Browse and locate the firmware you want to upload to the  IP Handset     3  CLick Upload firmware   The handset initiates firmware upload  showing the progress in the  display  When upload is done  the handset automatically restarts with the  new firmware       Note 4 After uploading firmware to the handset  you may have to refresh  your Internet browser for the web server to display correctly  To  refresh the browser  press  lt shift gt   lt F5 gt      86 Pages in the web server    Chapter 4  Using the web server    Import Export settings    Overview    You can import settings to your handset from a file  or export settings from the  handset to a file  Using the settings files you can easily copy settings from one  handset to another     Select IMPORT EXPORT from the left
4.    For the wireless IP Handset you need the following hardware    e a wireless access point complying to the Wireless Local Area Networking   WLAN  standard 802 11b g   e for charging the handset     e an external power supply with 12 V DC to 24 V DC nominal power   min  7 W  or    e a computer and a USB cable with a mini USB 5 pin connector at one  end and a USB A connector at the other end     To connect the wireless access point    You may connect the wireless access point to a BGAN terminal or to your  standard network connection     For information on how to install the wireless access point  refer to the  documentation that comes with your wireless access point     Getting started with the wireless IP Handset 15    Chapter 2  Getting started    To connect the external power supply to the cradle    The cradle for the IP Handset serves as a charger when it is connected to an  external power supply  12 24 V DC  7 W      To connect the power supply  do as follows     1  On the back of the cradle  unscrew the two screws holding the cover     2  Remove the cover          DC Connector    Terminal block J101    3  Connect your power supply to the cradle   There are two options for connecting to the cradle     e Using the internal DC connector in the cradle   The connector is a proprietary DC Jack  2 5 mm  positive center     16 Getting started with the wireless IP Handset    Chapter 2  Getting started    e Using the internal terminal block  J101    Connect the wires from your D
5.    Handset functions    Chapter 3  Operating the IP Handset  The menu system    Accessing the menu system    To access the menu system from the main screen  press the center select key     Move around in the menus with the arrow keys and select with the select keys   Leave the menu system by pressing the on hook key         ap   N     gt      fae    E    m       ap    je  P             p   fae   Sams   ap       eS       The menu system 49    Chapter 3  Operating the IP Handset    Menu overview    The following drawing shows an overview of the menu system     IED The Wireless network menu under Network and the Country menu    Main  menu    Call log  Contacts    Status  Network  Settings  SIP  BGAN    50                       Missed calls  Received calls    Dialled numbers  Manage       Phone identification Access P 1    Connected    Network information  Software version    Wireless network  Settings    Access P 2    Country  Automatic IP  DHCP              Sound                   Stealth  Call services          Cradle    under Network  gt  Settings are not present in the wired handset     Ringing tone  Tones volume  Keypad click    Suppress audio  Suppress backlight  Use stealth    Noise cancellation  Echo cancellation    Answer when lifted          Display  Web server  Date and time       Language  Factory default    BGAN    Registered  Not in use O    Not in use L     ae UMTS stat  Enter PIN code a    CNo  signal strength  PIN status    Profile 2    Profile 3    The menu sys
6.   When the PIN is accepted  the BGAN terminal automatically sets up a SIP  profile and assigns the local number 0501 to the first handset that is  connected       gt   U           ae        Va    2    ger     U        If one or more handsets have already been connected to the terminal  and the  new handset has not been connected to the terminal before  you need to set  up the user name  password and local number in the handset and in the web  interface of the BGAN terminal  For further information  see Connecting  subsequent handsets to the BGAN terminal on page 24        When the display shows the handset ready symbol a in the upper right  corner  the handset is ready for making a call     If the handset ready symbol is crossed out you cannot make a call  The  display will normally show a message explaining why the handset is not  ready    Wrong PIN    After entering the user name and password  you have 3 attempts to enter the  PIN  before you are asked to enter the PUK  Pin Unblocking Key   The PUK is  supplied with your BGAN SIM card    Enter the PUK followed by a new PIN of your own choice  The PIN must be  from 4 to 8 digits long         N Caution  If you enter a wrong PUK 10 times  the SIM card will no  longer be functional  and you have to contact your Airtime  Provider for a new SIM card     Establishing a connection using BGAN terminal 23    Chapter 2  Getting started    Connecting subsequent handsets to the BGAN terminal    Introduction    If one ore more handsets h
7.  after three incorrect PINs have been entered  The PUK code  is supplied with the SIM card     Quarter Video Graphics Array  A popular term for a computer  display with 320 x 240 resolution  QVGA displays are often seen  in mobile phones  PDAs and some handheld game consoles     Subscriber Identity Module The SIM provides secure storing of the  key identifying a mobile phone service subscriber but also  subscription information  preferences and storage of text  messages     SIP    TFT    UMTS    URL    USB    VoIP    Glossary    Session Initiation Protocol  An application layer control   signaling  protocol for creating  modifying  and terminating  sessions with one or more participants  Used e g  for Internet  telephony     Thin Film Transistor  A display type using a number of individual    display cells  each controlled by its own transistor     Universal Mobile Telecommunications System  One of the third     generation  3G  cell phone technologies  standardized by the  3GPP     Uniform Resource Locator  A name used to describe the address    of a specific resource on the internet     Universal Serial Bus  A serial bus standard to interface devices     Voice over Internet Protocol  The routing of voice conversations    over the Internet or through an IP based network     109       en   ae    94    74   e  es        Glossary    110    backlight  67  BGAN  call using  43  enter PIN  75  menu  74    C    call  ending or rejecting  42  from BGAN terminal  43  making  41  recei
8.  in the handset menus under Status  gt  Network  information           aB     gt       ap    7a   fe       ap   da  prr         E  n           Introduction 79    Chapter 4  Using the web server    Overview of the web server    The web server consists of the following sections         Contents Section    Icon Bar  Thrane  amp  Thrane  HOME  HOME  CONTACTS E  Local time  2008 28 20 09 26 42  CALL LOG  HANDSET  N   tion SIP SETTINGS  aviga Name   7 3672B IP Handset  UPLOAD FIRMWARE  Pane      Type  Wireless  IM T  T Serial number  07939419  HELP Software version  1 4 866  Build date  14 08 2008 02 04  NETWORK  DHCP server  Enabled  10 1 1 4   IP address  10 1 194 24  Subnet mask  255 255 0 0  Default gateway  10 1 21 50  MAC address  00 11 CF 01 01 B3  SIP  SIP profile  No profile set  SIP status  Invalid profile    4  gt      Done I IT TFT TFT MWtocalintranet  K100    y    80       The navigation pane holds the main menu  Clicking an item in the menu  opens a submenu in the navigation pane or a new page in the contents    section     The icon bar shows a handset icon to indicate that it is the internal web  server of the handset  and not of a BGAN terminal   If the handset is  wireless  a battery icon shows the status of the battery  When you pass the  cursor over the battery icon a text shows the status  e g     Battery  67      charging        The contents section shows the page selected in the navigation pane  This  section is used for viewing or changing settings  or for pe
9.  manual  please visit www kvh com and download the latest  version from the FB250 or FB500 product page     Typography    In this manual  typography is used as indicated below   Bold is used for the following purposes     e To emphasize words   Example     Do not touch the antenna        e To indicate what the user should select in the user interface   Example     Select Settings  gt  Display        Italic is used to emphasize the paragraph title in cross   references     Example     For further information  see Connecting Cables on  page          COURIER is used to indicate display text   Example     The display shows 39558880        vi    Chapter 1    Chapter 2    Table of Contents    Safety Summary          22200002000ssssssssnnnnnsennnnnnnnennnnnnnnnnnsnnnnnn iil  About the Manual                    cccccccccssssseccesssssecceessseeeeeeeees IV  Introduction   WU Ka        SURERERROREEREEEBURNEERERFERIEEEBERUERIURERDERSUEHEEFEUETERUEEFEPEELERBEE NGER 1  In this chapter une een 1  Your IP Handset                   cccccssssscccsssssseceeessseeceessseeeeeeeeees 2  DES HIDEON  ve ee ren este 2  The wired IP handset           cssssssssssscccccccccesssssseecceceeseeessssesees 3  The wireless IP handset ae 4  Features   oss snsscsneceasscnnatawrion verso ENE E RE 5  Whal S OK anne ee 5  Getting started   In this chapter                     ccsssscccccssssssssceceesssssseseecessessseeeees 7  Getting started with the wired IP Handset                            8  IN OG TTE o I EE 
10.  navigation pane        Thrane  amp  Thrane  E  HOME  IMPORT EXPORT  CONTACTS    CALL LOG        a  gt  i  ap   SIP SETTINGS Browse to select and import configuration file  N    _Browse   _      UPLOAD FIRMWARE    IMPORT EXPORT Frese  u  E m  HELP EXPORT      gt  gt    Click the buttons below to save configuration files to disk  c  Export Contacts   Export SIP Settings   Export Phone Settings   5       FB    De ee ees       To export settings    You may export a subset of the settings to a file as follows   1  In the IMPORT EXPORT page  click a button under EXPORT to create a  settings file  You may export Contacts  SIP settings or Phone settings     2  Click Save  browse to the location where you want the settings file  and  click Save again     The file is now saved in the location you specified     Pages in the web server 87    Chapter 4  Using the web server    To import settings    88    There are three types of settings file  each containing a subset of the handset  settings  The name of the file indicates which settings are included in the file   1  Click Browse     2  Browse to the location where the settings file is saved and select the file  you want to import     3  Click Open   4  Click Import     The settings in question are now replaced by the imported settings     Pages in the web server    Chapter 4  Using the web server    Help    If you are reporting an error with your IP Handset  you may be asked to  provide a diagnostics report  The diagnostics report incl
11.  pressing and holding the on hook  key   until the display lights up   Press the center select key to enter the menu system     Select Network  gt  Wireless network     When the list of available access points appears in the display  select the  access point you want to connect to       Note 4 Access points with a profile matching your IP Handset are  marked with       If this symbol is not present  you cannot  connect to an encrypted network until you have set up your  wireless profile to match the access point  If you select an  encrypted network without a defined profile you are prompted  for security settings     If you are prompted for security settings  select OK to enter the Profiles  menu     In the Profiles menu  select the encryption used in your access point  The  handset supports WEP  WPA2 PSK  AES and WPA PSK TKIP     Select whether your encryption code is hexadecimal or text   Enter your encryption code     Select Connect    The handset will now attempt to connect to your wireless access point  If  the access point is connected to a BGAN terminal  see Establishing a  connection using BGAN terminal on page 21    When the handset is connected to the access point  the display shows  Connected     Getting started with the wireless IP Handset    Chapter 2  Getting started    Establishing a connection using BGAN terminal    Using a BGAN terminal    Introduction    By connecting the handset to a BGAN terminal you gain access to the BGAN  satellite network with your IP 
12.  section shows the functions of the alpha numeric keys in the lower  section ofthe keypad        The functions available depend on whether you are typing a phone number   number mode  or text  text mode      In number mode  you get the number of the key pressed  Only   has two  functions     Press   once  The display shows      Press   twice  or press and hold  The display shows     Press    The display shows       See the available functions in text mode on the next page     30 The handset keypad and display    Chapter 2  Getting started    In text mode  you have the functions listed below   The   key switches between numeric  lowercase and uppercase characters   To get numbers from lowercase or uppercase mode  press and hold the key     At numerous presses on the same key  the character changes in the same  sequence that the characters are listed in the table below     Uppercase output      gt   U           ae       Va    2        ger     U  es        ABC       The handset keypad and display 31    Chapter 2  Getting started    To navigate with the keypad    To enter the menu system from the main screen  press the center select key   To move through the menus  press the navigation keys  arrows    To select a highlighted menu item  press the center select key     To select one of the items in the action texts area  press the key just below the  text you want to select     To go back one level in the current menu  press the right select key  only when  Back is displayed above 
13.  the top of the page  and click Create  The Contacts list can hold 100 entries     e To delete a contact  click  if next to the contact you want to delete     e To edit a contact  click f  next to the contact you want to edit  and make  your corrections     82 Pages in the web server    Chapter 4  Using the web server                     Call log  To display the call log of the handset  select CALL LOG from the left navigation  pane    Thrane  amp  Thrane        E   HOME   CONTACTS a   Sa All calls   Received calls   Outgoing calls   Missed calls   SIP SETTINGS All calls   UPLOAD FIRMWARE Date Time To From Duration Type   IMPORT   EXPORT 2008 08 15 14 40 38 83381 00 08 00 Out   HELP 2008 08 15 13 09 38 83381 00 00 00 Missed  2008 08 15 13 08 59 83381 00 00 21 In  2008 08 15 13 08 02 83381 00 00 11 Out  2008 08 15 13 07 29 83381 00 00 00 Out  2008 08 15 13 07 04 83381 00 00 00 Out  2008 08 14 16 50 51 83381 00 00 15 Out     4  gt     rT     FT R Local intranet 100         For each call the CALL LOG page shows date and time  phone number   duration and whether the call was incoming  outgoing or missed  If the phone  number is in the Contacts list  the name of the contact is shown with the  number     i   wu    gt      wu  N     O      e5   a  Fer   oO       7           The latest calls are listed first     If you only want to see a subset of the calls  select one of the sub groups at  the top of the page  You can select Received calls  Outgoing calls or Missed  calls     Pages 
14. 8800 004539558800    Handset functions 4l    Chapter 3  Operating the IP Handset    You can also call a number from your contacts or from a list of recent calls     e Contacts  Press the right select key from the main screen and move to the  contact you want to call  Then press the off hook key     e Recent calls  To see the latest calls  incoming  outgoing and missed calls    press from the main screen  Press again to call the selected  number     For information on how to make calls using a BGAN terminal  see Making a  call using a BGAN terminal on page 43     To receive a call    When the handset is ringing  the display  shows the calling name or number  if  known     Answer the call by pressing the off hook key  in the left side of the keypad  RY or by  removing the handset from the cradle  For  information on cradle detection  see To set  up the function of the cradle on page 66          Ringing    John Brown  DEE    1 the handset is in the cradle while  you answer the call  the mode will  automatically be hands free  by  default         Any open menus are closed down when the handset is ringing     You can see unanswered calls under Call log in the IP handset menus or in the  web interface     To end or reject a call    42    Press the on hook key to end an ongoing call or to reject an incoming  call     When the handset is in hand held mode  you can also end the call by placing  the handset in the cradle     Handset functions    Chapter 3  Operating the IP Handset    M
15. C    TRAGPHONE          TracPhone FleetBroadba  FB250  amp  FB500 IP Hands       C      TRACPHOND        Sal          TracPhone IP Handset User s Guide       TracPhone IP Handset    User   s Guide    When connected to aKVH   Industries    TracPhone   FB250 or FB500 terminal   the IP Handset  manufactured by Thrane  amp  Thrane  allows you to make voice  calls  edit your contacts list  and view system status information  This user   s  guide provides all of the information you need to connect  operate  configure   and troubleshoot the IP Handset        Please direct technical questions to     North South America  Australia  Europe  Middle East  Asia   KVH Industries  Inc  KVH Europe A S  50 Enterprise Center Kokkedal Industripark 2B  Middletown  RI 02842 5279 USA 2980 Kokkedal  Denmark  Tel   1 401 847 3327 Tel   45 45 160 180  Fax   1 401 845 8133 Fax   45 45 160 181  E mail  techs kvh com E mail  support kvh dk  Internet  www kvh com Internet  www kvh com    If you have any comments regarding this manual  please e mail them to  manuals kvh com  Your input is greatly appreciated     ee KVH Part   34 126059 C KVHI   5 a      2008  KVH Industries  Inc   All rights reserved  NASDAQ  D    LISTED    Trademark Information  TracPhone and KVH are registered trademarks of KVH Industries     Thrane  amp  Thrane is a registered trademark of Thrane  amp  Thrane A S in the  European Union and the United States     Windows and Outlook are registered trademarks of Microsoft Corporation in  
16. C supply to DC  and DC  in the terminal    block J101        4  Secure the cable with a cable relief at the cable exit on the cradle       Note 4   Make sure the cable relief matches the size of the cable     5  Mount the cover and fasten the two screws     For information on how to mount the cradle on a wall or desktop  see  Installing the cradle on page 11     Getting started with the wireless IP Handset 17      gt    aB            fae      Y              p      ap              Chapter 2  Getting started    Charging the handset    Introduction    The battery icon next to the handset icon  in the top right corner of the display  shows the battery status of the handset     07 57 Pe       When the battery level is critically low  the handset makes a sound and shows  a message  and the icon starts flashing to indicate that the battery needs  recharging  If the battery is not recharged  the handset will eventually switch  off     There are two options for charging the handset     e using the cradle with a power supply    e using a USB cable and a computer or USB charger    To charge the handset using the cradle    The cradle must be connected to an external 12 24 V DC power supply  as  described in the previous section     Place the IP Handset in the cradle with the display facing up  The handset  automatically starts the charging process     To charge the handset from a computer or USB charger    You need a computer or a USB charger and a USB cable with a mini USB 5   pin conne
17. EEE E A ee E E E 8  COOC OIS ee E E E 8  Connecting the cables to the IP cradle                ccsssccssecesseceeees 9  INslallng the Cha G 1 zusenden  11  Connecting the wired handset to a BGAN terminal                     12  Starting up the wired IP Handset               ssssescccccssseeccceeeeeeees 13  Getting started with the wireless IP Handset                      14  ri OGG HOM 225 sccaeconnaarescenestencactatetaseensseesasensoscesteanezerennertenes 14  Preparing the hardware              ccsssccsssccnssccsssccsscccesecescceseees 15  Charging the handset             ssscccccsssseescccceessseececseeeeseecceeeeees 18  Connecting the handset to your wireless access point                20    vii    Table of Contents    Chapter 3    Chapter 4    viii    Establishing a connection using BGAN terminal                  21  Using    BGAN terminal sense 21  Establishing a connection            csseccccceessssccccceesesceceeeeeseeeees 22  Connecting subsequent handsets to the BGAN terminal             24  Making the first call   0          cee ccccsssrecceesssreeceessseeeees 26  The handset keypad and display                     ccccssscccessseees 27  TIE KENDI see Beinen 27  The 155 OIA AVENUE EE 33  WRT S NONI ee een 38    Operating the IP Handset    In this chapter u    39  User interfaces u    ee 39  Handset functions                  ccccssssccccessseececeseseeeecessseeeeeees 40  Makino Call S vente 40  Making a call using a BGAN terminal                csssccssseceesceeeee
18. Handset       gt    aB            fae      Y    2       p     U  O    When the IP Handset is used with the BGAN terminal  it communicates using  Internet protocol between the handset and the terminal  However  on the  BGAN network side of the terminal the call is transmitted as a circuit switched  Standard Voice or 3 1 kHz Audio call        When connected with the BGAN terminal the IP Handset provides a dedicated  menu for the terminal     Hardware connection    The wired handset is connected to the BGAN terminal by connecting the  Ethernet cable from the cradle to one of the LAN ports of the terminal  For  further information  see Connecting the wired handset to a BGAN terminal on  page 12     The wireless handset is connected to the BGAN terminal by connecting the  Wireless access point to one of the LAN ports of the terminal  For information  on how to connect the handset to the access point  see Connecting the handset  to your wireless access point on page 20     Establishing a connection using BGAN terminal 21    Chapter 2  Getting started    Establishing a connection    If no SIM PIN is required    If the handset is connected to a BGAN terminal where the SIM PIN is disabled  or has already been entered  the BGAN terminal automatically sets up a SIP  profile and assigns the local number 0501 to the first handset that is  connected     If one or more handsets have already been connected to the terminal  and the  new handset has not been connected to the terminal before  y
19. IP Handset    To edit a contact    Do as follows     1  In your Contacts list  scroll to the contact you want to edit   Press the left select key  Options    Select View Edit    Select Edit     a Se  gt     Change the name of your contact and select OK     For information on how to enter text  see Writing text in the handset on  page 47     6  Scrollto Number and select Edit     7  Change the number of your contact and select OK     To delete a contact    Do as follows     1  In your Contacts list  scroll to the contact you want to delete   2  Press the left select key  Options    3  Select Delete    4  Press the left select key  Yes     The contact is now deleted from your Contacts list     54 The menu system    Chapter 3  Operating the IP Handset    Status    To view status for the handset  do as follows     1  From the main menu  select Status  13 08 2    2  Select Phone identification to see the    serial number of the IP Handset  Phone identification    3  Select Network information to see  Nese Bor  e DHCP Enabled Disabled    e IP address   e Subnet mask address Credits  e Default gateway   e Physical address  MAC        Software version    4  Select Software version to see the  version of the IP Handset software     oS    ap   N    gt      fa   E  A       ap   je  P             ge   g0   Somes   ap    ok            The menu system 55    Chapter 3  Operating the IP Handset    Network      Note 4 The Wireless network menu described in the following sections is  only avai
20. LAN connection     e One LAN connector connects to the coil cord from the IP Handset     e The other LAN connector  or alternatively the terminal block  connects to  your LAN cable between the cradle and the BGAN terminal       gt   U           ae        Va    2        ger     U  es     Connecting the cables to the IP cradle    Do as follows        1  Remove the two screws holding the center cover in the bottom of the  cradle and take off the cover         Fit coil cord    J102 here    Cable relief    2  Connect the coil cord from the IP Handset to the cradle connector marked  J103  Then fit the cable relief mounted on the coil cord into the groove at  the cradle exit     3  To mount the external LAN cable  do one of the following     Getting started with the wired IP Handset 9    Chapter 2  Getting started    e Connect a standard LAN cable to the connector marked J102 in the  cradle  This is the cable for connecting to the BGAN terminal or other  LAN  PoE  interface     The space between the cable LAN connector and the  PCB is very scarce   make sure the housing ofthe cable  connector is not too thick to allow for the connectors to  fit properly     e Connect the wires of a LAN cable to the terminal block marked J101  The  text next to the terminal block indicates which signal goes where     4  Mount cable relief at the cable exit from the cradle       Note 4   Make sure the cable relief matches the size of the cable     5  Mount the cover and fasten the two screws     10 Ge
21. Shown in the list of wireless access points  The wireless  connection is not encrypted     Shown in the list of wireless access points  The profile  for the wireless access point matches the handset     The handset keypad and display    37    Getting started       Chapter 2  Getting started    Screensaver    You can choose to have a screensaver activated when the handset is not used  for 1 minute  This screen shows only the time  handset status and general  indications such as missed calls        When you press a key the display returns to the normal display function     To enable or disable the screensaver  enter the menu system  select Settings  gt   Display and select Screensaver  When the box is checked  the screensaver is  enabled     What   s next     38    After reading this chapter you should be able to connect the IP Handset  start  up and make a call     The next chapters provide more information on the user interfaces and the  setup of the IP Handset  The following chapter  Operating the IP Handset   explains how to setup and use the IP Handset     What   s next        Operating the IP Handset    In this chapter    This chapter describes how to use the IP Handset  It also describes how to  configure the handset and use the display menu system  including a short  description of how to use the IP Handset with a BGAN terminal     For information on how to connect and start up the handset  and how to  navigate with the keypad  refer to the previous chapter  Getting sta
22. aking a call using a BGAN terminal    To make a call from a handset connected to a BGAN terminal    To make a call from a phone or handset connected to a BGAN terminal  dial  00  lt country code gt   lt phone number gt  followed by or       Example  To call the number  45 39558800   dial 00 45 39558800 followed by  RM or         Note 4 The default call type is set up in the web interface of the BGAN  terminal  However  you can select the call type for your call  using a  prefix     Dial 1   before the number to make a Standard Voice call   Dial 2   before the number to make a 3 1 kHz Audio call     Example  Dial 2   004539558800 to make a 3 1 kHz Audio call to the  number  45 39558800        w  wa      gt      fae    E   QA       U   cs  eur             ge   40      VU   jos  eS       For further information on call types and the BGAN terminal  refer to the user  manual for your BGAN terminal     To make a call to a handset connected to a BGAN terminal      Note 4 By default all handsets connected to the terminal will ring on  incoming calls     To make a call to a handset connected to the terminal  dial   870  lt Mobile number gt     e  is the prefix used in front of the country code for international calls  This  is 00 when calling from most countries     e Mobile number  The mobile number of the terminal you are calling     Example  If you are calling from Denmark and the mobile number for 3 1 kHz  Audio is 772112345 on your terminal  and you want to make a call  to the te
23. ange the profile or select  another profile if necessary  For  further information  see SIP on  page  0        Troubleshooting guide    Appendix A       Technical specifications    In this appendix    This appendix contains specifications and outline drawings for the wired  IP Handset and cradle and the wireless IP Handset and cradle     IP Handset  wired    Specifications  wired handset    BEL o o    Operating temperature  25  C to  45  C    Storage and transport  25  C t0 t55  C   temperature   Humidity Up to 95  without condensation  Air pressure  transport 4572 m AMSL       93    N      e   E       u     UY  D  2  N            T    D  F       Appendix A  Technical specifications    Power over Ethernet  PoE  class 2   Alternative B of IEEE802 3af is not supported      Protection category IP55  dust proof and splash proof  Network Protocol Internet Protocol  IP     Voice Codecs G 711 and G 729 A B       Certifications FCC  CE    94 IP Handset  wired    Appendix A  Technical specifications    Outline dimensions  wired handset    Weight of Handset   175 gram     20 gram  Exclusive Wire    Technical specifications                                    ERSPECTIVE VIEW                   IP Handset  wired 95    Appendix A  Technical specifications    IP Handset  wired  outline dimensions  continued  side view and back view               152             TT 3672A S N 12345678    Thrane  amp   e Denmark       Thran                         96 IP Handset  wired    Appendix A  Technical s
24. ave already been connected to the terminal  you  need to set up the user name  password and local number in the handset and  in the web interface of the BGAN terminal     To set up the handset    To enter the user name and password in the handset  do as follows     l     Di u En    Start up your handset as described in the previous sections   Enter the menu system and select SIP    Move to the BGAN profile and select Options  left select key     Select Edit View     Select User name and enter the user name for your handset  Note that the  user name must be the same as the local number for your handset when  using the BGAN terminal  Available numbers are 0501 to 0516     Select Password and enter the password for your handset     Exit the handset menu system     To set up the BGAN terminal    To enter the local number and password in the web interface of the BGAN  terminal  do as follows     I     24    Connect a computer to the LAN interface of the BGAN terminal and start up  your browser     Enter the IP address for the terminal  The default IP address is 192 168 0 1   The web interface opens     Select SETTINGS  gt  IP handsets     Establishing a connection using BGAN terminal    Chapter 2  Getting started    4  Locate the local number that matches the user name of your handset and  click New     5  Enter the password you entered in the handset   When the terminal and the handset have recognized each other  a     Configure    link appears next to the new handset  When you c
25. band  IP Handset  amp  Cradle  wired  includes the  following main units     e TracPhone FleetBroadband  IP Handset  wired    e TracPhone FleetBroadband IP cradle   wired    The IP Handset connects to the cradle with  a coil cord  The cradle connects with a  fixed LAN cable to a LAN port with PoE  for  example in a BGAN terminal  Broadband  Global Area Network  for satellite  communication        Your IP Handset 3    Chapter 1  Introduction    The wireless IP handset    The wireless IP handset connects  to a wireless access point using   Wireless Local Area Networking    WLAN      The internal battery is charged  from the dedicated cradle  which  connects to an external power  supply  12 24 V DC      The TracPhone FleetBroadband  IP Handset  amp  Cradle  wireless   includes the following main  units        e TracPhone FleetBroadband  IP Handset  wireless    e TracPhone FleetBroadband  IP cradle  wireless    4 Your IP Handset    Chapter 1  Introduction    Features    The IP Handset offers the following features                   U     oO  oO     prar           Voice communication over Internet or IP based network    Contacts list with up to 100 entries       Intuitive user interface and menu system    Built in web interface           E   E   m High quality color display QVGA  m Rugged but elegant design   m Splash proof and dust proof   m Connectivity to Broadband Global Area Network  BGAN  terminal  E    Dedicated menu for BGAN terminals    What   s next     This chapter has 
26. ctor at one end and a USB A connector at the other end     Do as follows   1  Connect the mini USB connector to the connector at the side of your  handset     2  Connect the other connector on the cable to a USB port on your computer  or your USB charger     The handset automatically starts the charging process     Getting started with the wireless IP Handset    Chapter 2  Getting started    Indications during charging process    A message appears briefly in the display   the handset makes a sound and the battery  icon is animated to show that the battery is  charging     Battery charging      gt   U            ae        92    2        ger       U  es     Below are examples of the display when the  handset is off and when the handset is in  screensaver mode while charging the  battery        Handset off  animated   Screensaver mode  The icon is turned off after   a while  but reappears when   a key is pressed     Note   If the handset is out of use for a longer period of time  recharge the  battery every two years to avoid deterioration of the battery     Getting started with the wireless IP Handset 19    Chapter 2  Getting started    Connecting the handset to your wireless access point    20    Note   This procedure is only needed at the first connection  Once    connected  the handset will automatically attempt to connect to this  access point whenever it is switched on     Do as follows     10     Start up the wireless access point     Switch on your wireless IP Handset by
27. d by turning the equipment off  and on  the user is encouraged to try to correct the interference by one or  more of the following measures     e Reorient or relocate the receiving antenna   e Increase the separation between the equipment and receiver     e Connect the equipment into an outlet on a circuit different from that to  which the receiver is connected     e Consult the dealer or an experienced radio TV technician for help     See also the FCC IC Notice on the next page     Thrane IP Handset  wireless 105                      pe      oe   Q       Appendix B  Conformity    FCC IC Notice    106    To comply with FCC radiation exposure requirements  use of this device for  head body operational configurations is limited to tested configurations and  approved by Thrane  amp  Thrane A S     THIS MODEL DEVICE MEETS THE GOVERNMENT S REQUIREMENTS FOR  EXPOSURE TO RADIO WAVES     Your wireless device is a radio transmitter and receiver  It is designed and  manufactured not to exceed the emission limits for exposure to radio  frequency  RF  energy set by the Federal Communications Commission of the  U S  Government  These limits are part of comprehensive guidelines and  establish permitted levels of RF energy for the general population  The  guidelines are based on standards that were developed by independent  scientific organizations through periodic and thorough evaluation of scientific  studies  The standards include a substantial safety margin designed to assure  the safet
28. de       Note 4 Stealth mode is only activated for the items you have selected in the  Stealth mode menu  See To use stealth mode on page 64     46 Handset functions    Chapter 3  Operating the IP Handset    Writing text in the handset    How to use the keys    Press   before the alpha numeric key to switch between lower case  upper  case and numbers     There are 3 or 4 letters on each key  To obtain the other letters on the key   press the key again     To move the cursor in the text  use the arrow keys     To delete the letter just before the cursor  press the left select key Clear  Hold  the key to delete all the text     For a list of the key functions in text mode  see the table on page 31     Example       w  wa      gt      fae    E   QA       U   ks  eur             p    40   i     U  2             To type    He     do as follows    1  Press   one or two times until the lower left corner of the display shows  upper case letters    2  Press the key 4 ghi two times to display the letter H     3  Press   again until the lower left corner of the display shows lower case  letters     4  Press the key 3 def two times to display the letter e     Handset functions 47    Chapter 3  Operating the IP Handset    Using a headset    48    You can connect a headset to the wireless IP Handset as follows   Plug the headset jack into the jack connector on the side of the handset     The microphone and speaker of the handset are automatically disabled and  the headset is used instead  
29. ee   ap    ok           Chapter 3  Operating the IP Handset    To create a new Wireless network profile    Normally a new profile is automatically created when you connect to an access  point     If you need to define a profile for an access point that is not currently within  reach  do as follows     l     D m p e    From the Wireless network list  select Options  left select    Select Manage    Select Add profile   Type in the SSID of the access point  New wireless profile    SSID   Select OK   A new profile is now created  Enter the security information for the  access point  For further information  see  To edit a Wireless network profile on  page 58   abc Sym    R    21 48       To see memory usage in the list of Wireless network profiles    60    To see the number of stored profiles and the  maximum allowed number of profiles  do as    21 48  amp         follows   Stored profiles   1  From the Wireless network list  select u  Options  left select   Total storage capacity   2  Select Manage   3  Select Memory usage       u    The menu system    Chapter 3  Operating the IP Handset    To set the country for wireless network use    To make sure you have the right settings for the country your handset is  currently located in  you have to enter the country in the handset     lulsilse1119   In some countries  the use of WLAN is not allowed  Before  continuing  make sure WLAN is allowed and licensed in the  country where you intend to use it     To enter the country  do as fol
30. emove equipment covers  Component  replacement and internal adjustment must be made by qualified  maintenance personnel  Do not replace components with the cable  connected  Always disconnect power and discharge circuits before touching  them        iil    About the Manual    Intended Readers    This manual is a user manual for the TracPhone FleetBroadband  IP Handset  The readers ofthe manual include anyone who is  using or intends to use the IP Handset  No specific skills are  required to operate the IP Handset  However  it is important that  you observe all safety requirements listed in the beginning of this  manual  and operate the handset according to the guidelines in  this manual     Manual Overview  This manual has the following chapters     e Introduction contains an overview and a brief description of the  IP Handset     e Getting started explains how to connect and start up the  handset and gives an overview of the display and keypad  It  also contains a short guide to initial configuration and to  making the first call     e Operating the IP Handset describes how to use and configure  the handset and explains the display menus     e Using the web server explains how to use the built in web  server of the IP Handset     e Troubleshooting contains a short troubleshooting guide and  gives information on where to get further help if needed     This manual may not always reflect the latest software  functionality of your IP Handset  To obtain the latest version of the 
31. f you need assistance with problems caused by the IP Handset  please call a  distributor in your area  You may be asked to generate a diagnostics report   For information on how to generate a report  see Help on page 89     You can find a certified dealer or distributor near you by visiting KVH s web  site  www kvh com wheretogetservice     91    e      Ez   e    e      N  a  2           De  Fr       Chapter 5  Troubleshooting    Troubleshooting guide    92    The below table provides information on some of the problems that might  occur  including possible causes and remedies to solve the problems     The handset is  not responding  to any keys  pressed     No connection  to the BGAN  network     The handset  shows    SIP  fault       An error occurred  in the software     1  The PIN code  has not been  entered in the  BGAN terminal     2  There is an error  in the terminal or    the BGAN network     No SIP profile is  selected  the  selected SIP profile  is invalid  or the  user name or  password is  wrong     Press and hold the on hook key  for at least 10 seconds to switch  off the handset  Then switch on  the handset again     1  Enter the menu system of the  handset and select BGAN  gt  Enter  PIN code  For information on how  to enter the PIN  see Establishing  a connection using BGAN  terminal on page 21     2 See the manuals for the BGAN  terminal for information on how  to troubleshoot errors     Enter the menu system and select  SIP to see the selected profile   Ch
32. ialled  Delete all  Memory usage        2  Select the folder you want to empty        3  Select Yes     To see memory usage in the call log    To see the number of stored entries and the maximum allowed number of  entries  do as follows     1  Inthe call log menu  not in one of the subfolders  select Manage     2  Select Memory usage     52 The menu system    Chapter 3  Operating the IP Handset    Contacts    To see your contacts    Do one of the following     e From the main screen  press the right select key   e fromthe main screen  press W  or    e from the main menu  select Contacts     If a contact is from the BGAN phone book it is marked with  1   This means  you cannot edit or delete the entry     To call a contact    Do as follows        w  wa      gt      fa    E   A       U   ks  eur             p    g9      VU   jos  eS       1  In your Contacts list  scroll to the contact you want to call     2  Press the off hook key     To add a contact    Do as follows          e    In your Contacts list  press the left select key  Options     2  Select Add   Note that the Contacts list can hold maximum 100 entries     3  Type in the name of your contact and select OK   The name can be maximum 32 characters     For information on how to enter text  see Writing text in the handset on  page 47     4  Scroll to Number and select Edit     5  Type in the number of your contact and select OK   The number can be maximum 32 characters     The menu system 53    Chapter 3  Operating the 
33. in the web server 83    Chapter 4  Using the web server    SIP settings    Overview    The handset communicates using SIP  Session Initiation Protocol      To view the SIP settings of the handset  select SIP SETTINGS from the left  navigation pane     The page shows the settings for the current SIP profile        Thrane  amp  Thrane      HOME  CONTACTS SIP SETTINGS  New profile    CALL LOG  Selected profile   7939419 v   SIP SETTINGS  UPLOAD FIRMWARE Profile name    7939419  SIP server   froip ttnet  IMPORT EXPORT  Server port   5 060  HELP  Codec priority  9711 zj  Username fF 939419  SIP Password B      Repeat Password            edit   save    bab  4  gt   Done I 17 075 local intranet K100    4       84 Pages in the web server    Chapter 4  Using the web server    To add a new profile    The list of SIP profiles can hold maximum 10 profiles     To add a new profile  do as follows     1  Click New profile at the top of the page     2  Fillin the list     You may not need to fill in all items in the list  Mandatory fields are  marked with       3  Click Save at the bottom of the page     To edit a profile  Do as follows     1  From the Profile scroll list select the profile you want to edit     2  Change the settings according to your needs       Note 4 For the BGAN profile  you can only change the user name and  password  Be careful if you change these   the user name is also  the local phone number     i    aB     gt   See   ap    7a   fe       aB                    n     
34. ing WPA or WPA2  select whether you want to enter the  encryption key in hexadecimal numbers or text     Enter your encryption key     Select one of the following     e Connect  left key  if you want to connect immediately to the access  point  or    e Back  right key  if you want to save the profile for later     The menu system    Chapter 3  Operating the IP Handset    To delete a Wireless network profile    To delete a Wireless network profile  do as follows        1  Inthe Wireless network list  go to the access point for which you want to  delete the profile    2  Select Options  left select     3  Select Delete profile    4  Select Yes  left select     The profile for the selected access point is Connect   now deleted  If the access point uses a   encryption  your handset will not be able to Delete profile   connect to the access point unless the Manage    security settings are entered again        To delete all Wireless network profiles    To delete all Wireless network profiles  do as follows     l     From the Wireless network list  select    21 48  Options  left select      Select Manage  A Add profile   d Add profile    Select Delete all profiles     Memory usage  E ae Delete all profiles  profiles you will not be able  to connect to any access  point using encryption   unless you enter the  security settings again     Select Yes  left select  to confirm        oO    The menu system       oS    ap   N    gt           m  Ou        ap      eur             p    g0   S
35. l and  select OK        What   s next     This chapter has described the basics of how to use the IP Handset     The following chapter  Using the web server  describes how to use the built in  web server of the IP Handset     What   s next  75    Chapter 3  Operating the IP Handset    76 What   s next     Chapter 4       Using the web server    In this chapter    This chapter describes how to use the web server in your IP Handset system     Introduction    The web server  The web server is built into the IP Handset and is primarily used for uploading  software and for editing contacts     You can access the web server from a computer connected to the BGAN  terminal you are using for your handset  Use a standard Internet browser     Internet Explorer 6 0 and 7 0 on Windows  Firefox 2 0 on Windows  Firefox on  Linux and Safari on MAC have been tested successfully with the web server   You may be able to use other browser versions as well     Browser settings  The Proxy server settings in your browser must be disabled before accessing  the web server     Most browsers support disabling of the Proxy server settings for one specific IP  address  so you can disable Proxy server settings for the web server only  if  you wish  Consult your browser help for information     71         wu    gt       aB   N     O      a5      r       gt        72           Chapter 4  Using the web server    To disable the use of a Proxy server completely  do as follows       Note 4 The following descrip
36. lable in the wireless handset  For the wired handset  go to  To select the IP mode on page 61     To connect to the wireless network    If your handset has been connected to the wireless access point before  it will  automatically attempt to establish a connection as soon as the access point is  within reach     If it is the first time you connect your handset to the wireless access point  you  need to manually connect to the access point     To connect to the access point  do as follows     1  Start up your wireless access point   2  Start up the handset     3  Enterthe menu system and select  Network  gt  Wireless network     A list appears with all wireless access  points within reach  together with  previously connected access points       means the handset already hasa VOIP LINKSY    Ela   _   profile for this access point     e  4 means the access point uses VOIP DLINK2 Bd        encryption        gf means the access point does not MyWireless Es      use encryption     The connected access point  if any  is Options Connect Back    always placed at the top        4  Select Connect at the network you want to connect to     If your access point does not use encryption  the handset will automatically  connect and create a new profile for the access point     56 The menu system    Chapter 3  Operating the IP Handset    If your access point uses encryption and it is ws  the first time you connect  you will be 21 46   prompted for security settings    Select OK to enter the Pr
37. lick the  Configure link the internal web interface of the handset opens  For    information on the handset web interface  see Using the web server on E   page 77  2              Handset ready          When the display shows the handset ready symbol a in the upper right  corner  the handset is ready for making a call     If the handset ready symbol is crossed out R you cannot makea call  The  display will normally show a message explaining why the handset is not  ready     Establishing a connection using BGAN terminal 25    Chapter 2  Getting started    Making the first call    To make a call  type the phone number on the keypad and press the off hook  key in the left side ofthe keypad or press       The display shows that the number is being  dialled     If the number is in the Contacts list of the  handset  you can also select the number  from there and dial up with the off hook key        For further information on how to make calls   see Making calls on page 40  St  Dialling    004539558800       26 Making the first call    Chapter 2  Getting started    The handset keypad and display    The keypad    Overview    The following drawing shows the keypad of the handset     Select Up  Down  Left  Right    Left select   Right select    Off hook On hook  Power          icy    4 ohi      Alpha numeric  keys    T pars      Kain       The next sections explain the functions of each key in the keypad     The handset keypad and display 27      gt    aB       Somes  fae      NY       
38. lly Ea gees CON     be checked  on      e Noise cancellation should only be  checked when the handset is used in  a noisy environment            ap   N     gt           E    m       ap    IE   P              p   fae   Sas   ap    ok            The menu system 65    Chapter 3  Operating the IP Handset    To set up the function of the cradle    66    You can select whether the handset should detect the cradle or not  Do as  follows     1  From the Settings menu  select Cradle     2  To have the handset detect whether or  not it is in the cradle  check the box   This is the default mode  The function is  as follows        You can answer calls by removing  the handset from the cradle  and  terminate a call by putting the  handset back in the cradle     The handset automatically changes  to hands free when you make or    answer a call with the handset in the   Edt Back    cradle     If you take the handset from the cradle during the call  it automatically  changes back to hand held     In hand held mode  when you put the handset in the cradle  the call is  terminated     In hands free mode  when you put the handset in the cradle the call is  not affected     3  To make the handset independent of the cradle  clear the box   This means you must always use or   and to start and end calls   and you can only enable or disable hands free operation by using the  keypad     The menu system    Chapter 3  Operating the IP Handset    To set up the display    To change the display settings  d
39. lows     1  Select Network  gt  Settings  gt  Country     2  Scrollto the country your handset is located in and select it   Ifthe country is not in the list  select Other     To select the IP mode       w  wa      gt      fae    E   QA       U   cs  eur            ge   40   sae  U   Sob           You can select whether or not the IP Handset should use DHCP to obtain a  dynamic IP address  We recommend using DHCP     Do as follows     1  From the main menu  select Network   2  Select Settings     3  Do one of the following     e Ifthe IP Handset should use DHCP to  automatically obtain an IP address   check the box next to Automatic IP   DHCP  and select Back or press on  hook to exit completely     e Ifthe IP address is to be a static IP  address  clear the box next to  Automatic IP  DHCP   Then select Yes rn a  to confirm and continue to the next  step        The menu system 61    Chapter 3  Operating the IP Handset    4  If you selected not to use DHCP  scroll  down to IP address     5  Click Edit  type in the IP address and  select OK        6  Continue to Subnet mask  Gateway   Primary DNS and Secondary DNS and 10 1 194 53    enter them in the same way   gt  Oe mak    7  Select Back or press on hook to exit  255 259 0 0  The handset will now use the static Gateway  information you entered  in stead of 0 0 0 0    BEE TEE Back    62 The menu system    Chapter 3  Operating the IP Handset          Settings  Overview  To access the Settings menu  select Settings 05 02 2  seei
40. mply with the limits for  a Class A digital device  pursuant to Part 15 of the FCC Rules  These limits are  designed to provide reasonable protection against harmful interference when  the equipment is operated in a commercial environment  This equipment gen   erates  uses  and can radiate radio frequency energy and  if not installed and  used in accordance with the instruction manual  may cause harmful interfer   ence to radio communications  Operation of this equipment in a residential  area is likely to cause harmful interference in which case the user will be re   quired to correct the interference at his own expense     103    Thrane  amp  Thrane       Thrane  amp  Thrane A S  Declaration of Conformity with LVD and EMC Directives    The undersigned of this letter declares that the following equipment complies with the  specifications of EC directive T3 23 EC concerning Low Voltage Safety and EC directive    9 3396 EC concerning EMC     Equipment included in this declaration    TT 36704 Thrane IP Handset  amp  Cradle  wired   TT 3 72A Thrane IP Handset  wired PN   4036724   TT 3674A4 Thrane IP Cradle  wired PA   40346744    Equipment Applicability  The TT 36704 Thrane IP Handset is an IP telephone used worldwide for voice communication  between the handset and a Thrane  amp  Thrane BGAN terminal or any other IP terminal     Declaration   The safety requirement with respect to tha LYO directive 74 23 EC is met by conforming to the  harmonized EU standards EN 60950 1  The p
41. n iii u  Stealth    Call services    E  Cradle     eb        Display    Web server     oo sdla Back        To adjust the sound    To adjust the sounds of the handset  do as follows     1  From the Settings menu  select Sound   2  Move to the sound you want to adjust     3  For Keypad click  select Edit to change  the setting     4  For the other settings  use the keys  lt d  and P to change the setting  or  select Edit  select the setting you want  and select OK        The menu system 63    Chapter 3  Operating the IP Handset    To use stealth mode    Stealth mode is used when the IP Handset should not be noticed  You can  select stealth for sound  for light  or for both     Do as follows     1  From the Settings menu  select Stealth     2  Move to Suppress audio and or  Suppress backlight and select Edit to  change the setting         gt  These settings are only activated Suppress backlight   when Use stealth is checked     3  Move to Use stealth and press Edit to Use stealth   check clear the box     4  When stealth is set up in this menu you  can activate and deactivate it from the    main screen by selecting Options  gt  Select Back    Stealth     64 The menu system    Chapter 3  Operating the IP Handset    To enable or disable Noise cancellation and Echo cancellation    Do as follows     1  From the Settings menu  select Call  services     2  Move to Noise cancellation and or Echo  cancellation and use Select to change  the setting        e Echo cancellation should norma
42. nal  Password   the password must match the handset    password entered in the terminal  Edit Back  e Codec priority   Select the codec type that should have the highest priority  You may   select G 711 or G 729 A B        10  When you have made your changes  select Back     11  If you want to connect immediately with the new profile  select Connect  If  not  select Back to leave the menu     To edit a profile    1  In the list of profiles  go to the profile you want to change and select  Options  gt  Edit View     2  Edit the settings as described in the previous section     DED gt  Forthe BGAN profile  only the user name and password can be  changed  The default user name and password are 0501 and 0501     72 The menu system    Chapter 3  Operating the IP Handset    To delete a profile    Do as follows     1  Inthe SIP menu  move to the profile you want to delete and select Options   2  Select Delete   3  Select Yes     To delete all profiles    Do as follows     1  From the SIP settings menu  select 13 15 2  Options  left select key         2  Select Manage  Memory usage    3  Select Delete all  Delete all  All profiles except BGAN    are deleted   this means  that you will only be able  to connect your handset  using the BGAN profile         ap   N     gt       fae    E   A        ap    IE   rer             p   fae   See   ap    ok   CO       4  Select Yes     To see memory usage in the list of SIP profiles    To see the number of profiles in the list and the maximum allo
43. nsaver  38  6   SIP profiles  70  84  activating  70  adding  71  85  deleting  73  85  editing  72  85  software upload  86  software version of the handset  55  81  sound settings  63  specifications  93  status  55  81  stealth mode  quick setting  46  setting up  64  support  91  diagnostics report  89    Index    T writing text in display  47    technical specifications  93   text  writing in display  47  transparency  6    troubleshooting guide  92  typography used in this manual  v       U    uploading firmware  86  user interfaces  39    V    volume  adjusting during call  45    W    web server  accessing  79  browser settings  77  call log  83  Contacts  82  enabling disabling  67  Home  81  import export settings  87  introduction  77  overview  80  SIP settings  84  using  77  wired handset  getting started  8  wireless handset  getting started  8  WLAN  connecting  56  editing profile  58    113    Index    114     G     KVH    TPFB_Handset_Thrane_UG_Cvr_1 08    www kvh com  KVH Industries  Inc  KVH Europe A S  50 Enterprise Center    Middletown  RI 02842 5279    U S A  Kokkedal Industripark 2B   2980 Kokkedal e Denmark  Phone   1 401 847 3327    Fax   1 401 849 0045 Phone   45 45 160 180    Fax   45 45 160 181  E mail  info kvh com E mail  info kvh dk      2008  KVH Industries  Inc  KVH and TracPhone are registered trademarks of KVH Industries  Inc     
44. o as follows     1  From the Settings menu  select Display   2  Move to the setting you want to change     3  For the backlight settings  use the keys  lt d  and P to change the percentage     Standby backlight can be set to maximum Standby backlight        The backlight is on for 15 seconds after the  last key press        50   and the Standby backlight cannot 450   gt  D  be set higher than the Active backlight  E  Screensaver  m   4  For the remaining settings  select Edit to a  check clear the box  z  Transparency           T   D    ok            The screensaver is activated 1 minute after the last key press     To enable or disable the web server    To enable or disable the built in web server of the handset  do as follows     1  From the Settings menu  select Web  server     2  Select Edit to enable or disable the web  server  The default settings is enabled   checked         For information on the web server  see Using  the web server on page 77     The menu system 67    Chapter 3  Operating the IP Handset    To set the date and time    Note   The date and time is only maintained as long as the handset is    powered     To set the date and time  do as follows     l     From the Settings menu  select Date and  time     If your handset is connected to a BGAN  terminal and you want to use the UTC  time received from the BGAN satellite   select Use BGAN time  Then leave the       menu  13 12 26  If you want to set the date and time Date  manually  clear the Use BGAN time b
45. ofiles menu  Then MyWireless   Els       enter the encryption key as described in the  next section  from step 5      Security settings    Please configure the security  settings and press connect       When the profile matches the access point  and you have selected Connect   the handset will attempt to establish a connection  Ifthe access point is  connected to a BGAN terminal  see Using a BGAN terminal on page 21 for  information on how to connect to the BGAN network     oS    ap   N    gt          E   a      ap   IE  eur             p    g9   Sa   ap    ok  eS       When the handset is ready for use  you will see the handset ready symbol  a in the top right corner of the display     The menu system 57    Chapter 3  Operating the IP Handset    To edit a Wireless network profile    To edit a Wireless network profile  do as follows     l   2     58    From the main menu  select Network  gt  Wireless network     Select the access point you want to change profile for       E    Press the left select key  Options    Note that if no profile is defined for the  selected access point  this menu will only  show Connect and Manage    Select Edit View profile  Connect    There are four types of profile  depending  on the type of encryption used  The four  types of encryption are  Manage    e WEP  e WPA PSK TKIP    Ba Select Back    e No security       Delete profile    The SSID and security mode of the selected access point are automatically  detected by the handset     If you are us
46. ogether with signal  strength and battery status if relevant         Signal strength for wireless handset and or for BGAN  terminal     Battery status for wireless handset and or for BGAN  terminal     The handset is ready for making calls     The handset is not ready for making calls     Incoming call   not yet answered  the handset is  ringing      Incoming callin progress     Outgoing call   not yet answered        The handset keypad and display 35    Chapter 2  Getting started    Outgoing call in progress     Call ended     Missed call     See the Call log for information on the call     The microphone is muted     To reactivate the microphone  select  Options  left select key   gt  Microphone     The handset is in silent mode  All external sounds from  the handset   including ring tones   are muted  Voice is  not muted     This symbol is shown when you are adjusting the  volume     The keypad is locked     To unlock the keypad  press the center select key  followed by the left select key     This symbol is used in the Contacts list to indicate that  the number is from the phone book of the BGAN  terminal and is read only     When an alpha numeric key is pressed from inside the  Contacts list  this symbol is shown while the handset is  searching for entries with the letter pressed        36 The handset keypad and display    Chapter 2  Getting started    Wait   a task is in progress     Shown in the list of wireless access points  The wireless  connection is encrypted     
47. ooting guide                   ccssssccccessssrceeessseeeeeeees 92    Technical specifications    In this appendix                22220000000002ssseeennennnnnnnnnnnnnnnnnennnn 93  IP Handset  wired                    ccuuocceeeseeeeenessenneseneneeennneeennnn 93  Specifications  wired handset             sscccccssescccesseeccecesescceeeees 93  Outline dimensions  wired handset                cccscscscscscscscscscees 95  IP Handset  wireless                    cccccceccccssscccssssccessccceesceees 97  Specifications  wireless handset            ssccssccessccssccsscesseceescees 97  Outline dimensions  wireless handset              csscsccsccscescescscees 99  IP cradle outline dimensions                           222202002000000  101  Conformity    Table of Contents    Glossary    Index    Thrane IP Handset  wired                         c ccscccsscssccsceees 103  CEAIWD R EMC  seen 103  E SUPER EEINEREEIEEENENEUNENEEENNEERFERERFERERFEREPEERERFURERFEREFERSERESERNR 103  Thrane IP Handset  wireless                         ccccssccssecesscees 105  Eee en eee 105  ne Be ee 105  FCC IC NOUCE een ee een Teenie 106  see ee acs ac ns cetacean ee se cele ET ae N 107  ER EEE EN EEE REINER A ATAT 111    Chapter 1       Introduction            ger  U       gt         _             Welcome       Congratulations on the purchase of your IP Handset     The IP Handset communicates using Voice over Internet Protocol  VoIP   which  means that voice conversations are routed over the Internet or thr
48. ou can switch it back on by pressing  and holding the on hook key until the display lights up       gt    aB       Lu   g9      _     NY           p      ap               03 23PM dg    Call log   Contacts Status    Network Settings SIP       If the handset does not start up  the reason may be that there is no PoE in the  LAN interface  If you are connecting to a BGAN terminal  check that the PoE  indicator on the terminal lights green for the connected port  For further  information  refer to the installation manual for the BGAN terminal     To switch off the IP Handset  press and hold the on hook key again until the  display is turned off     Getting started with the wired IP Handset 13    Chapter 2  Getting started    Getting started with the wireless IP Handset    Introduction    Overview    The wireless IP handset connects to a wireless access point  which is  connected to a BGAN terminal or other IP connection  The internal battery is  charged from the dedicated cradle connected to an external power supply        14 Getting started with the wireless IP Handset    Chapter 2  Getting started    IP Handset connectors    The handset has two connectors on the side of the handset     e one connector for connecting a headset     e one Mini USB 5 pin connector  for charging the handset from a computer  or USB charger       gt    aB            fae      NY            p        ap                 Mini USB for charging Jack connector for headset    Preparing the hardware    Overview 
49. ou need to set  up the user name  password and local number in the handset and in the web  interface of the BGAN terminal  For further information  see Connecting  subsequent handsets to the BGAN terminal on page 24     When the display shows the handset ready symbol a in the upper right  corner  the handset is ready for making a call     If the handset ready symbol is crossed out you cannot make a call  The  display will normally show a message explaining why the handset is not  ready     If a SIM PIN is required    22    If the handset is connected to a BGAN terminal where the SIM PIN is required  and has not yet been entered  you need to enter the SIM PIN for the terminal   To do so  you need to know the Administrator user name and password as well  as the SIM PIN for the BGAN terminal  Do as follows     1  From the main screen of the handset  press the center select key to enter  the menu system    2  Select BGAN    3  Select Enter PIN code       Note 4 This menu item is not available if the PIN has already been  accepted  Select Status  gt  PIN status to see if the PIN has been  accepted     4  Enter the Administrator user name and select OK     Establishing a connection using BGAN terminal    Chapter 2  Getting started    For information on how to type text in the handset  see Writing text in the  handset on page 47     5  Enter the Administrator password and select OK     6  Enter the SIM PIN and select OK   If the SIM PIN is rejected  see the next section Wrong PIN   
50. ough an IP     based network     There are two variants ofthe IP handset  A wired and a wireless variant     In this chapter    This chapter introduces the IP Handset and gives an overview of its features  and functions     Chapter 1  Introduction    Your IP Handset    Description    The IP Handset is used for making  phone calls over an IP based  network  When used with a BGAN  terminal  the communication is only  IP based between the handset and 03237 Te  the BGAN terminal  From the BGAN  terminal  the call is transmitted as a    normal circuit switched call   Call log   Contacts Status    RA    Network Settings SIP    The handset is designed specifically  for use in harsh environments and it  is dust proof and splash proof     Excellent sound quality is achieved  by including a state of the art echo  canceller and noise suppression  software     On the large 2 2  color TFT screen  a  graphical user interface provides  easy access to all functions including  contacts and settings  The user  interface also provides direct access  to certain features of a connected  BGAN terminal     There are two variants of the  handset  A wired model and a  wireless model     Y                 Y  G   r       2 Your IP Handset    Chapter 1  Introduction    The wired IP handset    The wired handset is powered directly  from the LAN interface using Power over  Ethernet  PoE   so an external power  supply is not needed             ger  U     oO        _  prar           The TracPhone FleetBroad
51. ox  09 11 2007  Then continue to the following steps  Format    424 hours    To change the time  move to Time  and  press Edit  Then type in the new time and  select OK  The new time is activated  immediately     To change the date  move to Date  and press Edit  Then type in the new  date and select OK     To switch the time format between 24h and 12h  use the keys   and P  or  select Edit and select the wanted format     To change the time zone  use the keys   and P  or select Edit and select  the wanted time zone     To select the language    This setting is for future use  Only English language is available at this time     68    The menu system    Chapter 3  Operating the IP Handset    To apply factory default settings    To return to factory default for all settings  do as follows     1  From the Settings menu  select Factory  default     WEW   All settings and status Call services    information are lost when  you accept this setting     13 12        Dur     Are you sure   2  Select u All configuration settings and  All settings and status information are status information will be  now changed to factory default settings  lost   Note that in some cases this operation Language    may take up to 30 seconds  Factory default         ap   N    gt          E   ae        ap   je  P             p   fae   Sams   ap                  The menu system 69    Chapter 3  Operating the IP Handset    SIP    Overview  The handset communicates using Session Initiation Protocol  SIP   The 
52. pecifications    IP Handset  wireless    Specifications  wireless handset    NY     oO          W  sa  UYU  D  a   74              lt    D       Item Specification       Storage temperature Long term   gt 6 months   20  C to  25  C    Short term   lt 6 months   20  C to  45  C    Standby time Up to 24 hours       IP Handset  wireless 97    Appendix A  Technical specifications    Wireless network interface   Wireless Local Area Network  WLAN  according to  802 11b g    VoIP Protocol SIP v2 Session Initiation Protocol   RFC3261   SDP  RFC2327     Physical interfaces Headset 2 5 mm jack    Mini USB 5 pin  charging only        98 IP Handset  wireless    Appendix A  Technical specifications    Suoledyiads jed1UYy ra                          E  O       O  aoe O  u N  v  cy  O    I E  D  tj  O g  E  as  U       Outline dimensions  wireless handset                                                                                                                                                                                                                                                             PERSPECTIVE VIEW       99    IP Handset  wireless    Appendix A  Technical specifications    IP Handset  wireless  outline dimensions  continued  side view and back  view      26 5                                      1  This device may not cause harmful interference  and   2  this device must accept any interference recelved   Including interference that may cause undesired operation        
53. porate networks and the  Internet  transfer files and make telephone calls     Conformit  e Europ  enne  This term signifies that a CE certified  product conforms to European health  environmental  and safety  regulations  In short  it makes the product legal to be sold in the  European Union     Dynamic Host Configuration Protocol  A protocol for assigning  dynamic IP addresses to devices on a network  With dynamic  addressing  a device can have a different IP address every time it  connects to the network     Domain Name Server  A system translating server names  URLs   to server addresses     Institute of Electrical and Electronics Engineers  IEEE is a non   profit organization and the world   s leading professional  association for the advancement of technology     Local Area Network    Liquid Crystal Display    107           ae   N   74   e             Glossary    M  MAC    PCB    PIN    PoE    PUK    QVGA    SIM    108    Media Access Control address  A hardware address that uniquely  identifies each node of a network     Printed Circuit Board    Personal Identification Number  A secret numeric password  shared between a user and a system  used to authenticate the  user to the system     Power over Ethernet  A standard for combining power supply with  transmission of data over the Ethernet  The source unit  injects   power into the Ethernet cable and the power is  picked up  at the  connected device     PIN Unblocking Key  An eight digit code used to unblock a SIM  card
54. profile  used for communication depends on your subscription    To activate a profile    The default profile is the BGAN profile  which is used when the IP Handset is  connected to a BGAN terminal     To activate a profile  do as follows        1  From the main menu  select SIP   amp   2  Move to the profile you want to use for  communication  and select Connect  BGAN H  Not in use       70 The menu system    Chapter 3  Operating the IP Handset    To add a new SIP profile    The handset can hold up to 10 profiles     Do as follows     1  Inthe SIP menu  select Options  left  select key      2  Select Add  Edit   View  3  Type in the name to use for the new ava NE   profile and select OK  Add  Delete  Connect  Manage       oS    ap   N    gt               m  k   ap   E  prar            p   fae   Sams   ap    os  oO       4  Move to SIP server and select Edit   5  At Server name   IP   select Edit again     6  Type in the server name  URL  or IP  address and select OK     7  Type in the port number for the SIP  server and select OK     8  Select Back        The menu system 71    Chapter 3  Operating the IP Handset    9  Continue through the items in the list   selecting Edit  typing in the information  and entering with OK    The items are  Profile name   NewProfile    2    13 15       e User name  When connecting to a BGAN terminal  SIP server   the user name should be the same as voip serv   5060  the local number for the handset     e Password  When connecting toa BGAN termi
55. provided an overview of the IP Handset     The next chapters will go into more detail about how to set up and use your  handset  The following chapter  Getting started  explains how to start up the  handset and make the first call     Features 5    Chapter 1  Introduction    6 What   s next     Chapter 2       Getting started    In this chapter    This chapter describes how to install and start up the handset and make the  first call  It also gives an overview of the display and keypad and explains how  to navigate with the keypad       gt    aB       Lu  fae      NY            p      ap            Chapter 2  Getting started    Getting started with the wired IP Handset    Introduction    The wired IP Handset connects to the cradle with a coil cord  The cradle  connects with a fixed LAN cable to a LAN port with PoE  for example in a BGAN  terminal  The IP Handset is powered directly from the LAN  PoE  interface        Connectors    IP Handset connectors    The IP Handset has a coil cord with a LAN connector for connecting to the  cradle or directly to a LAN  PoE  interface     The handset also has two connectors on the side of the handset     e one connector for connecting a headset     e one Mini USB connector     RED   These two connectors are currently not functional     8 Getting started with the wired IP Handset    Chapter 2  Getting started    IP cradle connectors    The cradle for the IP handset has two internal LAN connectors and an  alternative terminal block for the 
56. rforming actions     Introduction    Chapter 4  Using the web server    Pages in the web server    The Home page    The web server starts up on the Home page  To go back to the Home page  from another location in the web server  select Home from the left navigation  pane     The Home page shows properties and network settings of the handset  The  page is automatically updated every 5 seconds     Thrane  amp  Thrane       t   aD     gt   Sees   aD    HOME n   HOME TT  CONTACTS i   Local time  2008 08 20 09 26 42 z    aB    CALL LOG c   HANDSET    SIP SETTINGS   gt  gt     Name  TT 3672B IP Handset      UPLOAD FIRMWARE   N   Type  Wireless      IMPORT EXPORT Serial number  07939419  HELP Software version  1 4 866   Build date  14 08 2008 02 04   NETWORK   DHCP server  Enabled  10 1 1 4    IP address  10 1 194 24   Subnet mask  255 255 0 0   Default gateway  10 1 21 50   MAC address  00 11 CF 01 01 B3   SIP   SIP profile  No profile set   SIP status  Invalid profile             ee tt ne nm nn _    Pages in the web server    8l       Chapter 4  Using the web server    Contacts    The web server gives access to the Contacts list of the handset     Select CONTACTS from the left navigation pane  The page shows the name and  number of all contacts in the handset     You can sort the list by name or number by clicking Name or Number in the  heading row of the list     Thrane  amp  Thrane       E    CONTACTS       Name Number       e To add a new contact  type in the name and number at
57. rminal using 3 1 kHz Audio  dial 00 870 772112345     Handset functions 43    Chapter 3  Operating the IP Handset    44    To see the mobile numbers of your terminal  refer to the information included  with your airtime subscription       Note 4 There are two Voice numbers  one for Standard Voice and one for  3 1 kHz Audio     For more information on call types and the BGAN terminal  refer to the user  manual for your BGAN terminal     Handset functions    Chapter 3  Operating the IP Handset    Quick settings    To control the volume    To adjust the voice volume during a call  with the display in the main screen    press A or V on the keypad     To use hands free operation    To enable hands free operation during a call  use the right select key to select  Handsfree  To go back to hand held mode  press the right select key again     In hands free mode the sound is routed to a speaker  so that you can use the  phone without holding it close to the ear  You can adjust the volume with A  or V as described in the previous section     Handset in cradle         ap   N   ge       a     E    m      U   ks  eur    2            40       ap    s               You can also make a hands free call by leaving the handset in the cradle while  making the call  Similarly you can answer a call using hands free mode by  leaving the handset in the cradle while answering the call     In both cases  the default function is as follows     e Ifyou remove the handset from the cradle during the call  
58. rotection requirement with respect to the EMC  directive S9 336 EC is met by confarming to the harmonized EU standards EN 60945 and EN  55022     Manufacturer  Thrane  amp  Thrane A S  Lundtoftegardsvej 930  DK 2800 Kgs  Lyngby  Denmark  Porsvej 2  DK 5200 Aalborg SW  Denmark    Place and Date  Kgs  Lyngby  13  May 2008    on fe  Vi ue J Ce       Thrane  amp  Thrane A S      Doc  no  893 137009 B Pega  1 of 4    nen A Three A   re Fi E F mai   1 P  Tara re   mar  Tah    99 22 pot 485 5 ee es A   jippi   ee  LE   og ke  Sark  Carake flank    Con  en gS   th be   h a   ae is  ni Fan     m    Appendix B  Conformity    Thrane IP Handset  wireless    CE    FCC    The Thrane IP Handset  wireless  is in the process of being CE certified  The  Declaration of Conformity will be enclosed in copy atthe end of this section  when ready     Note  This equipment has been tested and found to comply with the limits for  a Class B digital device  pursuant to part 15 ofthe FCC Rules  These limits are  designed to provide reasonable protection against harmful interference in a  residential installation  This equipment generates  uses and can radiate radio  frequency energy and  if not installed and used in accordance with the  instructions  may cause harmful interference to radio communications   However  there is no guarantee that interference will not occur in a particular  installation  If this equipment does cause harmful interference to radio or  television reception  which can be determine
59. rted     User interfaces    The main user interface for the handset is the display menu system  However   with a computer and a browser you can also use the built in web server to  access the handset  This way you can take advantage of a larger screen and  still access a subset of the handset settings     e The display menu system is described in The menu system on page 49   For an overview of the keys and display  and explanation of keys and  display symbols  see The handset keypad and display on page 27     e The web server is described in Using the web server on page 77     39        ap   N     gt      fae    E    m       ap    IE   P             p   fae   Sams   ap    ok   eS       Chapter 3  Operating the IP Handset    Handset functions    Making calls    Handset ready    When the status field for the IP Handset shows ready a    you can make or  receive calls        40 Handset functions    Chapter 3  Operating the IP Handset    To make a call    To make a call  simply type the phone number and press or         Note 4 If the handset is in the cradle while you make the call  the mode will  automatically be hands free  default function   For further  information  see To set up the function of the cradle on page 66     The display shows the progress as follows     13 02           Press off hook         Dialling  004539558800       w  wa      gt      fa    a    al       U   Ss   eur              ge   40      U  2                  IL 00 00 02 s  Terminated 00 00 30    00453955
60. s 43  QUICK setings een meer 45  Writing text in the handset              sccccccssssecccseeecceesseecceeeesees 4   Using GNC ACS Cl essen 48  The menu system                cesscccccesssteccesssseeceesssseececeseeees 49  Accessing the menu system           ccceseecessccessccessccessceesscesescees 49  Men   OV EI OW een 50  AW NOG  scoawenstivncaaetsuncecwaqes E A 51  COIN ee een ee 53  DEAD o E REE EE EIERN RNEE EEE NE A EN 55  NENON nennen 56  O cuecarncccsestsanesccussestercsaanesacntsagutenuencesscacuaceceaecstusese 63  SOUP EEE EEE LEBER tania aeeee eae eeeneaen eae 70  BORN een er 74  What   s next  une 75    Using the web server  In this chapter                   cccccccccssssssscccecesesssseeecesesesseeees 71    Chapter 5    App  A    App  B    Table of Contents    Introduction uses 71  TE WED SONET ogn NE HAI KUN RES REES EERNENDE FEESE SEELEEE EHER APESDER 71  Browser settings sicsucancopasesaonsadaemasiestaassewsninetiaveteonoasaneeevanteass 71  Accessing and navigating the web server             ssssccsseccsseeeees 79  Pages in the web server                  cscccccsssstecceesssneceeesseeees 81  The Hone pIE waere 8   COMMAS  ce sapes A E E E EA A EEA E T 82  CaO e E tsa 83  SIP e a 84  Uploading firmware anne 86  Import EXp  rt sellings     neun 8   QUID ae ee ee ee 89  What   s next  eos aes ee enn ee eee eee eee eee 90  Troubleshooting   In this chapter    use re  91  Getting support             22222200000000002nsnnnnennnnnnnnnnnnnnnnnsnnnnnnnen 91  Troublesh
61. status is also displayed     The handset keypad and display 33    Chapter 2  Getting started    Time  The display shows the time of day     The format is selectable in the Settings  gt  Date and time menu     General indications    General indications are icons that show dynamic information such as missed  calls  sounds off  keypad locked and microphone muted     For explanations of the icons  see Icons in the display on page 35     IP Handset call status    This field shows handset status such as whether or not the handset is ready for  making calls  or whether there is an ongoing call     For explanations of the icons  see Icons in the display on page 35     Signal and battery status for wireless IP Handset  This field shows the signal strength for the wireless connection and battery  status for the wireless handset    Main display area    The main display area primarily displays the menus and messages to the user     Action texts area    The action texts are used to indicate an action that takes place when the  corresponding key is pressed  The corresponding key is the key directly below  the text  left select  center select or right select      34 The handset keypad and display    Chapter 2  Getting started    Icons in the display    The below table explains the icons in your display   Icon Meaning    Wireless handset  used together with signal strength  and battery status        gt   U           a gt        92    2        p       U  es     BGAN terminal connected  used t
62. tem          Active backlight     Standby backlight     Screensaver  Transparency    Use BGAN time  Time   Date   Format  12 24h   Time zone    Chapter 3  Operating the IP Handset    Call log    To see the call log    Note that the call log can hold maximum 100 calls  You can delete calls from  the call log  For further information  see the next pages in this section     Do as follows     1  From the main menu  select Call log        13 07 er     2  Select the list you want to see  E   4    3  Ifyou want to see details for a call  move Missed calls    to the call and select View  a v       Received calls     The display shows the name  if known      the number  time of the call and Dialled numbers    duration  7  Manage          To add a number from the call log to the Contacts  Do as follows     1  Inthe call log  go to the call and select Options     2  Select Add to contacts   Note that the Contacts list can hold maximum 100 entries     3  Type in the name of your new contact and select OK     The menu system 51    Chapter 3  Operating the IP Handset    To delete a number from the call log  Do as follows   1  In the call log  go to the call and select Options     2  Select Delete   3  Select Yes     To delete all numbers in a call log folder    Do as follows to delete all numbers in the call log  or allnumbers in a  subfolder of the call log     1  Inthe call log menu  not in one of the  subfolders  select Manage     2    13 08    Delete missed    Delete received  Delete d
63. the United States and other countries     Inmarsat is a registered trademark of International Maritime Satellite  Organisation  IMSO  and is licensed by IMSO to Inmarsat Limited and  Inmarsat Ventures plc     Inmarsat   s product names are trademarks or registered trademarks of  Inmarsat     All other trademarks are the property of their respective owners     Disclaimer   Every effort has been made to ensure the correctness and completeness of the  material in this document  No company shall be liable for errors contained  herein  The information in this document is subject to change without notice   No warranty of any kind is made with regard to this material  including  but  not limited to  the implied warranties of merchantability and fitness for a  particular purpose     Safety Summary    The following general safety precautions must be observed during all  phases of operation  service and repair of this equipment  Failure to comply  with these precautions or with specific warnings elsewhere in this manual  violates safety standards of design  manufacture and intended use of the  equipment  KVH Industries assumes no liability for the customer s failure to  comply with these requirements     DO NOT OPERATE IN AN EXPLOSIVE ATMOSPHERE    Do not operate the IP Handset in the presence of flammable gases or fumes   Operation of any electrical equipment in such an environment constitutes a  definite safety hazard     KEEP AWAY FROM LIVE CIRCUITS    Operating personnel must not r
64. the key      Keypad shortcuts    The following shortcuts are available     When the display is in the main screen  this key gives  direct access to the list of contacts     When the display is in the main screen  this key opens a  list of the latest incoming  outgoing and missed calls     When the display is in the menu system  the on hook key  will exit the menu system and show the main screen     When the display is in the main screen  the right select  key will open the list of contacts     From inside the Contacts list  press the first letter of an  entry to access the entry in the Contacts list     Alpha numeric   When the display is in the menu system  an alpha    keys numeric key will jump to the menu item with the pressed  number or  in the Contacts list  to the first entry  beginning with the pressed letter        32 The handset keypad and display    Chapter 2  Getting started    The display    Overview    The color display of the IP Handset is divided into sections with different  information  The sections are outlined below     Signal  and battery  Time General indications IP handset  status for BGAN terminal call status      gt    aB       Lu  fae      NY            p      ap              Signal and battery  status for wireless  handset    Selected menu item          BGAN signal and battery status    When the IP Handset is connected to a BGAN terminal  the display shows the  signal strength of the BGAN signal  If the BGAN terminal is battery powered   the battery 
65. the mode will  automatically change to hand held     e When the handset is out of the cradle in hand held mode  the call will be  terminated when you put the handset back in the cradle     e When the handset is out of the cradle in hands free mode  you can put it  back in the cradle without terminating the call       Note 4 You can change this default function under Settings  gt  Cradle  if you  want the handset to be independent of the cradle  For further  information  see To set up the function of the cradle on page 66     To mute the microphone    To mute the microphone during a call  select the left Options menu and select  Microphone mute     Handset functions 45    Chapter 3  Operating the IP Handset    To lock the keypad    To lock the keypad  select the left Options menu and select Lock keypad   When the keypad is locked you can still answer incoming calls     To unlock the keypad  press the center select key and then the left select key     To use night mode    The display has a night mode for operation in  low light areas  In night mode  the colors are  changed to make the display more suitable  for night operation     To activate night mode  select the left Options  menu and select Night mode        To use stealth mode    The display has a stealth mode which turns off all lights and or sounds for  external events  Note  however  that the keypad will still light up when you  press a key     To activate stealth mode  select the left Options menu and select Stealth mo
66. tion is for Microsoft Internet Explorer  If you are  using a different browser  the procedure may be different     1  In Microsoft Internet Explorer  select Tools  gt  Internet Options  gt  Connections   gt  LAN Settings     Local Area Network  LAN  Settings k  x     Automatic configuration    Automatic configuration may override manual settings  To ensure the  use of manual settings  disable automatic configuration             Automatically detect settings         Use automatic configuration script  Address      Proxy server            B Use a proxy server for your LAN  These settings will not apply to  dial up or YPN connections      s     o  as Part   80 dy anced         IM Bypass proxy server For local addresses    an         2  Clear the box labeled Use a proxy server for your LAN   3  Click OK   When the proxy server settings are disabled  close your browser     You may need to change this setting back on return to your Internet  connection     78 Introduction    Chapter 4  Using the web server    Accessing and navigating the web server    To access the web server    To access the web server from a computer  do as follows     1  Start up your computer  the BGAN terminal and the IP Handset   2  Connect your computer to the BGAN terminal using a standard LAN cable     3  Connect your IP Handset to the BGAN terminal as described in Getting  started on page 7     4  Open your browser on the computer and enter the IP address of the  IP Handset     You can find the IP address
67. tting started with the wired IP Handset    Chapter 2  Getting started    Installing the cradle    Mount the cradle on a wall or a desktop with 3 screws fitting in the holes  indicated in the drawing below  front view        gt    aB            fae      NY             p        ap              Getting started with the wired IP Handset 11    Chapter 2  Getting started    Connecting the wired handset to a BGAN terminal      Note 4 The LAN interface on the BGAN terminal must supply Power over  Ethernet     Do as follows     1  Start up the BGAN terminal as described in the user manual for the  terminal     2  Connect the LAN cable from the IP cradle to one of the LAN  PoE   connectors on the BGAN terminal     The cable between cradle and terminal must be maximum 80 m       Note 4 If you insert a switch or similar between the cradle and the  terminal  make sure that it conforms to the industry PoE standard  IEEE 802 3 af  using data pairs      The handset starts up automatically when connected to the BGAN terminal   However  you may have to configure user name and password if the handset  has not been connected before  For further information  see Establishing a  connection using BGAN terminal on page 21     Getting started with the wired IP Handset    Chapter 2  Getting started    Starting up the wired IP Handset    To switch on the IP Handset  The wired IP Handset is automatically powered when it is connected to a LAN  interface with PoE     Ifthe handset has been switched off  y
68. udes information that  can be very useful for a service technician     To save a diagnostics report  do as follows     1  Select HELP from the left navigation pane          Thrane  amp  Thrane    E       CONTACTS  CALL LOG  SIP SETTINGS  UPLOAD FIRMWARE  m  IMPORT EXPORT  aB    gt   HELP       ap   WY   2      ap   ic     _    gt  gt       n       4  gt    Done EE FT  i Wocalintranet  R  o    7    2  Click Save report     Pages in the web server 89    Chapter 4  Using the web server    3  Ifyour service technician needs specific information included in the report   click Advanced and select the items needed  Then click Save report            Thrane  amp  Thrane       Show      Log   M Trace    M Diagnostics service  Vv Configuration service  M Webserver   M Gur   M sip    Vv Warning  V Error  Vv Exception    a                  u G O   100    4    What   s next     This chapter has described how to use the built in web server of the  IP Handset     The following chapter  Troubleshooting  describes how to troubleshoot errors  in the handset  and how to get support if necessary     90 What   s next        Troubleshooting    In this chapter    This chapter gives guidelines for troubleshooting     Getting support    If this manual does not provide the information required to solve your  problem  you may want to contact your Airtime Provider or your supplier     If you can see that the problem is related to airtime and not to your handset   please contact your Airtime Provider    I
69. ving  42  call log  51  83  call services  65  CE compliance  103  wired handset  103  wireless handset  105  charging the wireless handset  18  conformity  103  connecting the handset  9  connectors  8  contact information  91  Contacts  53  82  cradle  detection  66  dimensions  101  installing  1  outline  101    D    date and time setting  68  Declarations of Conformity  104  DHCP setting  61       diagnostics report  89  dimensions  cradle  101  handset  95  display  icons  35  night colors  46  overview  33  settings  67    E    Echo cancellation  65    F    factory default  69   FCC compliance  103  wired handset  103  wireless handset  105   features  5   firmware  uploading  86    H    handset  connecting  9  connecting to BGAN terminal  12  dimensions  95  features  5  outline  95  hands free operation  45    111       Index    I    icons in display  35  identification ofthe handset  55  81  import export settings  87  IP address setting  61  IP handset  getting to know  2    K    keypad  alpha numeric keys  30  control keys  28  description  27  locking  46  Shortcuts  32    L    locking the keypad  46    M    menu overview  50  microphone  muting  45    network   IP address setting  61  network information  55  81  network settings  56  night mode  46  Noise cancellation  65    112    0    outline  cradle  101  handset  95    P    phone book  53  82  Phone settings  63  power  13   PUK code  23    R    restore factory settings  69    S    safety summary  il  scree
70. wed number of  profiles  do as follows     1  From the SIP settings menu  select Options  left select key    2  Select Manage     3  Select Memory usage     The menu system 13    Chapter 3  Operating the IP Handset    BGAN    Overview    When the IP Handset is connected to a BGAN terminal  the handset provides a  dedicated BGAN menu for the terminal  The following sections describe this  menu     To see the BGAN status    Do as follows     1  From the menu system select BGAN     2  Select Status     The status menu shows the following    Enter PIN code    information    e UMTS status shows the status of the  BGAN connection  for example  Ready or Registering    e CNo shows the signal strength of the  BGAN connection     e PIN status shows status of the PIN   for example whether the terminal is  waiting for a PIN        74 The menu system    Chapter 3  Operating the IP Handset    To enter the PIN for the BGAN terminal    Note that this menu item is only available if the BGAN terminalis waiting for a  PIN     Do as follows     1  From the BGAN menu select Enter PIN  code     2  Type in the Administrator user name for  the terminal and select OK   For information on how to type text in  the handset  see Writing text in the  handset on page 47     BGAN authentication  Username     3  Type in the Administrator password for  the terminal and select OK          ap   N    gt          a  as  k   ap   He  eur             p    40       ap               4  Type in the PIN for the termina
71. y of all persons  regardless of age and health     The exposure standard for wireless devices employs a unit of measurement  known as the Specific Absorption Rate  or SAR  The SAR limit set by the FCC is  1 6W kg  Tests for SAR are conducted using standard operating positions  specified by the FCC with the device transmitting at its highest certified power  level in all tested frequency bands  Although the SAR is determined at the  highest certified power level  the actual SAR level of the device while  operating can be well below the maximum value  Before a device model is  available for sale to the public  it must be tested and certified to the FCC that it  does not exceed the limit established by the government adopted requirement  for safe exposure  The tests are performed in positions and locations  e g    next to the head and body  as required by the FCC for each model  The FCC has  granted an Equipment Authorization for this model device with all reported  SAR levels evaluated as in compliance with the FCC RF emission guidelines   SAR information on this model device is on file with the FCC and can be found  under the Display Grant section http   www fcc gov oet fccid after searching  on FCC ID  ROJIPHANDSET     Thrane IP Handset  wireless    BGAN    CE    DHCP    DNS    IEEE    LAN    LCD    Glossary       Broadband Global Area Network  A mobile satellite service that  offers high speed data up to 492 kbps and voice telephony  BGAN  enables users to access e mail  cor
    
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