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RTC-P3 Hardware Manual - Inter-Dimensional Technologies, Inc.

1. N S an imensiona Inter D Diagram 5 a Top View Ideal Alignment Recommended Alignment LED Off Alignment LED Off b Top View Borderline Alignment Not Recommended Alignment LED Off Alignment LED Off c Top View Borderline Alignment Not Recommended Alignment LED Off Alignment LED Off Diagram 5 Explanation Diagram 5 a Top View Ideal Alignment Recommended This diagram shows the top view of a door sensor that has ideal alignment in the horizontal plane This is because the reflector is being hit by both beams Notice that neither of the alignment LED s are lit In terms of the horizontal alignment this is the ideal alignment How do you know that you have an ideal alignment situation By moving the reflector around and observing when the align ment LED s turn off and on This will help find the sweet spot the center of the beams If you find the center of the beams both horizontally and vertically the door sensor will not lose alignment easily if a pedestrian bumps the door sensor or reflector There will be a certain amount of forgiveness Diagram 5 b Top View Borderline Alignment Not Recommended This diagram shows the top view of a door sensor that does not have ideal alignment in the horizontal plane Although the reflector is being hit by both beams the beam depicted with the solid line is barely hitting the reflector Notice that neither of
2. Inc LS O C D 2 D an a S L dD O z lt N an imensiona Inter D Adjust Contrast Press lt ENTER gt from the main screen You will be prompted for your 5 digit security code Enter your 5 digit code The first menu option will appear on the display Use the Tand keys on the keypad to move through the menu options until you come to the following screen Adjust Contrast Press lt ENTER gt to select this option After you press lt ENTER3 gt the screen will change to the following Adjust Contrast with Arrows Enter to Accept The following keys can be used with this option Makes the display darker slowly Makes the display darker quickly Makes the display lighter slowly Makes the display lighter quickly As these arrows are used the contrast on the screen will change accordingly Once the de sired contrast is attained press lt ENTER to accept the setting and exit the Menu Mode Inc IES O C D 2 D an a S L D O z lt N an imensiona Inter D Clear All Traffic Data Press lt ENTER gt from the main screen You will be prompted for your 5 digit security code Enter your 5 digit code The first menu option will appear on the display Use the Tand keys on the keypad to move through the menu options until you come to the following screen Cle
3. Inc IES O C D D D an a S L dD O z lt an imensiona Inter D NOTE The system will now clear the traffic history If the system is being changed to save traffic for each individual door the display will count up to 83 If the system is being changed to not save traffic for each individual door the display will count up to 250 Once the traffic history has been cleared the system will begin sensing traffic while using the new memory layout setting NOTE Clearing the traffic history will take a few minutes NOTE Pressing and holding the lt 2 gt key while on the main screen will dis play the current memory layout setting Inc IES O C D L D an X S L 2 D O N S an imensiona Inter D Setting Up to Communicate with the PC NOTE The RTC P3 can communicate with a PC with many different software applications However we strongly recommend that you use our transmission software which is included with the RTC P3 This software is on the Installation CD Please refer to this software s user s manual for the installation directions for this software Inc IES O C D L D an X S 2 D O N S an imensiona Inter D Displaying and Printing the Traffic Data with Microsoft Excel Template We supply a Mic
4. It can do this because in the split second that a pedestrian passes the system can tell which beam was broken first If the beam closer to the exterior of the establishment is broken first then the system knows that the pedestrian entered the establishment Ifthe beam closer to the interior of the establishment is broken first then the system knows that the pedestrian left the establishment When a pedestrian comes through the entrance each of the alignment LED s will flash This is because the pedestrian came between the door sensor and reflector When this happens the door sensor senses the absence of the infrared beam and therefore knows that some one has walked through the entrance If a door sensor does not sense the infrared beam reflecting back from the reflector for more than ten seconds a beep will be emitted from the RTC P3 once every three seconds At least one of the alignment LED s on the door sensor will also be lit This will happen if the door sensor becomes misaligned or if someone stands in the entrance for more than ten sec onds If someone is standing in the entrance the beeping will stop when the pedestrian moves out of the way If the door sensor is not aligned then the proper adjustments must be made The purpose of the beep is to bring attention to the situation The purpose of the alignment LED s is to show which of the two round sensors is not aligned with the reflector The RTC P3 can accept up to three
5. N S an imensiona Inter D Data Format Each day of traffic is saved in the traffic counter in 24 hourly increments Therefore each day should be thought of as a record Each record will have 28 fields The first three are the month day and year respectively The next 24 fields are the hourly traffic totals starting at 12 00am 12 59am and ending at 11 00pm 11 59pm These fields are comma delimited At the end of each record the traffic counter sends across a LF CR combination which will indi cate that the first field of the next day is coming next In other words we save the data in a standard comma delimited ASCII file This file can not only be imported into our graphing software which we supply to the user but it can be im ported into Microsoft Excel or any other ap Field Valid Field Valid plication which can im Field Description Values Field Description Values port comma delimited files View the chart to the right for a sum mary of the 28 fields i Month s 11 AM Traffic Total 0 65 535 Date 12 PM Traffic Total 0 65 535 Year 1 PM Traffic Total 65 535 12 AM Traffic Total 0 65 535 2 PM Traffic Total 65 535 1 AM Traffic Total 165 535 3 PM Traffic Total 65 535 2 AM Traffic Total 465 535 4 PM Traffic Total 165 535 As you can see there is no field for the total traffic for the day The PC software should 3 AM Traffic Total 0 65 535 5 PM Traffic Total 0 65 535 loop through fields 4 through 27 and
6. easy to change a BIOS setting which may render the PC unbootable Q What is the significance of the Menu Mode LED on the RTC P3 A Whenever the Menu Mode LED is lit the system is not sensing or counting traffic The Menu Mode LED will be lit when the user enters the Menu Mode This is done by pressing the lt ENTER gt button and then entering the five digit security code Therefore the user should perform the needed menu option as quickly as possible Also all new RTC P3s in clude a battery backup that keeps the date and time set when the system is off However older versions of the RTC P3 didn t include a battery backup If power to the unit was lost the date and time had to be reset before any traffic can be sensed and counted The Menu Mode LED will turn on when this boot up process is needed Q How do access the various menu options in the RTC P3 A Press the lt ENTER gt button The system will request the five digit security code Once the security code is entered successfully the first menu option will be displayed on the screen Only one menu option is displayed at a time Use the and buttons to scroll through the menu options Once a given menu option is displayed it can be accessed by pressing the lt ENTER gt button Be sure to review the Menu Options section of the RTC P3 User s Manual before changing these settings Q need to adjust the date or time How do do this A Press the lt ENTER gt button
7. s will flash quickly This is normal 1 c ii Install the RTC S2XL Long Range Door Sensor optional NOTE Refer to Diagram 4 1 c ii 1 Install the Communications Cable Over the Top of The Entrance The RTC S2XL has two boxes the master RTC S2XLM and the slave RTC S2XLS Although they are two sepa rate enclosures they act as one unit Therefore a commu nications cable must connect the two enclosures Typically it is run up the entrance across the top of the entrance and then down the other side It can usually be hidden away fairly well by securing the cable along the molding of the en trance with the supplied cable ties This cable can obviously be mounted in the wall if desired Inc LS If this cable is longer than needed it will look sloppy There fore measure the amount of cable that will be needed First it must be determined at what height the enclosures will be mounted The length of cable will be the distance from the enclosure up to the top of the entrance plus the distance across the entrance plus the distance back down to the other enclosure It s best to install this cable before attempting to mount and align the RTC S2XL enclosures o gt O C D S D an a S L D O z lt an Mount one of the Enclosures for the RTC S2XL Mount one of the enclosures for the RTC S2XL on the wall or molding near the entrance The red alignment LE
8. 1 pin 8 to pin 8 Inc IES o gt O C D D an a S L dD O lt N aa Imensiona Inter D Contact Information Mailing Address Shipping Address Voice E Mail Address Website Address Inter Dimensional Technologies Inc P O Box 392 Hop Bottom PA 18824 0392 Inter Dimensional Technologies Inc 322 Greenwood Street Hop Bottom PA 18824 570 289 0989 IDTSales IDTElectronics com www IDTElectronics com
9. P3 does not need to be connected to a PC in order to op erate The only time that the RTC P3 and the PC interact is when the traffic data is being transmitted Therefore if a PC is not avail able at the establishment a laptop can be connected to the RTC P3 periodically and the traffic data transmitted In either case the fol lowing should be done when connecting the RTC P3 to the PC Find the Serial cable that was included with the RTC P3 It is the cable with the nine pin connectors Connect the cable into the port on the RTC P3 labeled RS 232 Connect the other end of the ca ble into a Serial port on the PC If the PC does not have an avail able Serial port the RTC P3 can be connected to a USB port with a Serial to USB converter that we resell Connect the RTC P3 to the Door Sensor s In Step 1 a the communications cable was installed Now it s time to connect the ends of the cable Connect one end of the cable to one of the three door sensor ports labeled Door 1 Door 2 and Door 3 It does not matter into which port the cable is plugged However it is usually only natural to start at Door 1 This will also make it more logical when analyzing the data with the software Inc LS For now leave the other end of the cable unconnected That will be done when the door sensors are installed If there is more than one door sensor connect the other cables to the RTC P3 in the same fashion 1 b iii C
10. as follows Increments the field value by one Increments the field value by ten Decrements the field value by one Decrements the field value by ten Press lt ENTER gt to accept the change or lt CLEAR to cancel the change Inc IES O C D L D an X S 2 D O Nn S an imensiona Inter D Clear In House Total Press lt ENTER gt from the main screen You will be prompted for your 5 digit security code Enter your 5 digit code The first menu option will appear on the display Use the Tand keys on the keypad to move through the menu options until you come to the following screen Clear In House Total Press lt ENTER3 gt to select this option The in house total will reset to zero and then return to the main screen This option will clear the running count of the number of customers currently in the establish ment This is most commonly used immediately before the establishment is open for busi ness You see any employees who have entered the establishment will increase the total Once the employees are in the establishment this option can be performed and the in house total will reset to zero Of course if an employee enters the establishment after you perform this option the in house total may not be totally accurate However this is meant to be used for general information NOTE This total is not saved in the RTC P3 memory If the RT
11. digit security code Enter your 5 digit code The first menu option will appear on the display Use the Tand keys on the keypad to move through the menu options until you come to the following screen Clear Traffic Data Range Press lt ENTER3 gt to select this option After you press lt ENTER gt the screen will look similar to the following Buzzer Status Door 1 On Door 2 0n Door 3 0n The bottom three lines will either display On or Off This is the current status of the buzzer for Door 1 Door 2 and Door 3 respectively The cursor will be flashing on the buzzer status of Door 1 Use the and keys to switch to a different door The cursor will change to indicate the current door Use the lt and key to toggle between the on and off positions Press lt ENTER gt and the changes will be saved and the traffic counter will go back to the main screen and continue sensing traffic Inc IES O C D 2 a D D an a S L dD O lt N aa Imensiona Inter D Sensor Sensitivity This option is useful when determining whether or not you want groups of people who pass through the entrance together counted individually For example if a husband and wife enter and you want the RTC P3 to only increment the traffic count by one and not two then you must set the sensor sensitivity such that it is delayed long enough for both peop
12. is because in advertising if a particular pedestrian passes through the entrance ten times that individual should be counted ten times This option can be used re gardless of if the doors physically swing into or outside the establishment This option is usu ally only used to analyze advertising in areas such as malls and other public areas NOTE Not all doors that physically swing into the establishment will interfere with the door sensor This will largely depend upon the design of the door If the door is all glass the door sensor may not sense it and there will be no interference If the door is solid or has a thick frame there is more of a chance that the door sensor will sense the door and have interference If you have a door that physically swings into the establishment you must de termine if your door can be sensed by the door sensor NOTE This setting can be changed for each of the three door sensors that Inc IES O C C D 2 J D an X S 2 D O N S an imensiona Inter D can be connected to the RTC P3 However if at least one door physically swings into the establishment then all doors should be set to Door Swings In Otherwise you can use Door Swings Out and Count In amp Out in any combination This option may seem confusing If you are not sure what setting to use please give us a call and we will discuss your installation Select Memory Lay
13. of approximately five inches in di ameter when the beams reach the other side of the entrance area It is best to orient each enclosure such that it is in the center of this area of the other enclosure This is what we call the sweet spot Another reason this should be done is to ensure that if one of the enclosures is bumped they will keep their alignment However if one of the enclosures is oriented such that it is on the edge of one of the infrared beam it can be bumped out of alignment rather easily Therefore it is imperative to orient each enclosure in the middle of the sweet spot The next thing to do is to turn the power on to the RTC P3 The RTC P3 should have the date and time set correctly However it will be east coast time If you live in another time zone you will have to adjust the time See the Set Date Time option in Menu Options section of the RTC P3 User s Manual The contrast will also be set The contrast can also be adjusted See the Adjust Contrast option in Menu Options section of the RTC P3 User s Manual Turning on the power to the RTC P3 will now supply power to the RTC S2XL door sensor via the communications cable and therefore turn on the red align ment LED s When an alignment LED is turned on it means that the beam immediately below the LED is not aligned with the other enclosure Therefore if both LED s are turned on then both enclosures are not aligned Next connect th
14. of these door sensors in any combination Diagram 5 through Diagram 8 will help illustrate how the door sensors operate Inc LS O C D D an a S L dD O z lt N D an imensiona Inter D Sensor Mounting Height There are various schools of thought as to how high off the ground the door sensors should be mounted We recommend that they be mounted at approximately thigh height If the sensors are mounted too low knee height for example the system could lose accuracy be cause of the angle in which the lower leg crosses the beams If the sensors are mounted too high five feet for example the system may not always count shorter pedestrians 5 5 for example There is one obscure but important point to mention concerning the mounting height of the door sensors As described earlier in this section the door sensors can determine if a pe destrian is entering or leaving the establishment based on which beam is broken by the pe destrian first Many establishments have the very common single or double swinging glass doors These typically swing outside of the building and have a push bar for the customer to use when opening the door when exiting with their hands full Be sure that you don t mount the door sensors at the same height as the push bar That is because as the pedestrian is leaving he will raise his hand to push the push bar He may rea
15. reveal the list of all COM ports in your system There may also be an LPT port which is the printer port and this can be ignored Make note of all of the COM ports in this list The user should then set the COM port in our software s Settings section to each of these valid ports until the transmission works correctly If a USB converter is being used If the system came with a USB converter the software drivers must be installed form the installation CD that was included in the USB converter box See the installation pamphlet in the USB converter box for instructions Once these drivers are installed a new line will appear in the Device Manager which was described in the previous bulleted point The line will have the word Prolific in it This will also have a COM port number associ ated with it The user should then set the COM port in the Settings section of our software to this COM port number If none of the above solves the transmission problem the COM port may be dis abled in the computer s BIOS The BIOS Basic Input Output System is run when the computer is booted When the PC displays a line such as Press F1 to enter setup it is referring to the BIOS Different manufacturers may use differ ent function keys The COM port may simply need to be enabled in the BIOS However the BIOS should not be entered and the BIOS settings should not be modified by individual unfamiliar with working in the BIOS settings It is very
16. seconds to indicate that a sensor is not aligned correctly with its reflector Diagram 6 c Top View Both Sensors Not Aligned This diagram shows the top view of a door sensor that has neither of the two sensors aligned with the reflector This is because neither of the beams is hitting the reflector Notice that the alignment LED above each sensor is lit We do not have horizontal alignment and the RTC P3 will beep once every three seconds to indicate that a sensor is not aligned correctly with its reflector Inc LS O D L D an X S 2 D O Nn an imensiona Inter D Diagram 7 a Side View Ideal Alignment Recommended Both Alignment LED s Off Reflector RTC S2X Door Sensor b Side View Borderline Alignment Not Recommended Both Alignment LED s Off RTC S2X Door Sensor Reflector c Side View Borderline Alignment Not Recommended Both Alignment LED s Off Pi Reflector RTC S2X Door Sensor Diagram 7 Explanation Diagram 7 a Side View Ideal Alignment Recommended This diagram shows the side view of a door sensor that has ideal alignment in the vertical plane This is because the reflector is being hit by both beams Notice that neither of the alignment LED s are lit In terms of the vertical alignment this is the ideal alignment How do you know that you have an ideal alignment situation By mov ing the
17. the alignment LED s are lit However this is not an ideal alignment situation because if the reflector is bumped by a pedestrian the sensor can lose alignment with the reflector easily If this happens a situation such as the one depicted in Diagram 6 acan occur In terms of horizontal alignment this is not the ideal alignment situation The reflector and or sensor should be adjusted How do you know that you have a borderline alignment situation By moving the reflector around and observing when the alignment LED s turn off and on This will help find the sweet spot the center of the beams i i This diagram shows the top view of a door sensor that does not have ideal alignment in the horizontal plane Although the reflector is being hit by both beams the beam depicted with the dashed line is barely hitting the reflector Notice that neither of the alignment LED s are lit However this is not an ideal alignment situation because if the reflector is bumped by a pedestrian the sensor can lose alignment with the reflector easily If this happens a situation such as the one depicted in Diagram 6 b can occur In terms of horizontal alignment this is not the ideal alignment situation The reflector and or sensor should be adjusted How do you know that you have a borderline alignment situation By moving the reflector around and observing when the alignment LED s turn off and on This will help find the sweet spot the cent
18. C P3 is turned off this total will be zero when the unit is powered back on NOTE When the Count Type option is set to Doors Swing Out or Count In amp Out the in house total can be displayed by pressing and holding the lt 2 gt button When the Count Type option is set to Doors Swing In the in house total can not be displayed with this option Only the total traffic count for the day will be displayed The reason for this is because in this mode the door s swings into the establishment This means that the RTC P3 cannot de termine when an individual is entering or leaving the establishment Inc LS O C D 2 D an a S L D O lt N aa Imensiona Inter D Select Memory Layout NOTE Please read the section entitled Key Features for a detailed explana tion as to how to determine the setting of this option The RTC P3 has two memory layout modes The first mode saves 250 days of traffic data in 24 hourly increments This is used when there is no need to save the traffic data for each door individually This is the default setting from the factory The second mode saves 83 days of traffic data in 24 hourly increments This mode saves the traffic data for each door individually Since this mode will save data for each of the three doors that are available the history can only save 1 3 of the 250 maximum days Press lt ENTER gt from the main scr
19. D and two round sensors protruding from the side should be pointed such that they point across the entrance area Use a level to ensure that the enclosure is mounted so that it is level and parallel to the ground Connect the cable that was run over the top of the entrance to the enclosure If the master enclosure is the one currently being mounted that cable should be put in the RTC S2XLS port You can also connect the cable that was run back to the RTC P3 to the RTC P3 port If the slave enclo sure is the one currently being mounted the cable that is run over the top of the entrance should be put in the RTC S2XLM port Imensiona Inter D 1 c ii 3 Find the Sweet Spot of the Infrared Beams Inc LS O C D D an a S L D O z lt an imensiona Inter D NOTE Diagrams 5 through 8 help illustrate the concept of the sweet spot It is vitally important to find the sweet spot or the sensors may not distinguish between incoming and outgoing traffic correctly Although Diagrams 5 through 8 use the RTC S2X standard door sensor as an example the RTC S2XL works in a similar manner The infrared beams that are emitted from the door sensors actually spread out as they get further away from the door sensor This is to help with alignment of the infrared beams that are emitted from the two RTC S2XL s enclosures There is usually an area
20. RTC P3 Retail Traffic Counter Users Manual January 2006 Firmware Version 5 1 Manual last updated February 2010 O V OO O C a D av Ke ep Q u ed L D an X S S D O N S an Inc LS O C D D an a S L D O lt N an imensiona Inter D Table of Contents Introduction Key Features Setting Up amp Powering Up the RTC P3 Menu Options View Today s Traffic Set Date Time Adjust Contrast Clear All Traffic Data Clear Traffic Data Range Buzzer Status Sensor Sensitivity Change Access Code View Traffic Transmit Door Type Days to Transmit Clear In House Total Select Memory Layout Setting Up to Communicate with the PC Displaying and Printing the Traffic Data with Microsoft Excel Template Frequently Asked Questions Data Format Technical Specifications Cable Specifications Contact Information Inc IES O C D L J D an X S L 2 D O Nn S an imensiona Inter D Introduction Congratulations on your purchase of the RTC P3 Pedestrian Counter We are confident that the RTC P3 will be a valuable asset to you and your business The information that the RTC P3 Pedestrian Counter enables you to gather can help you become more efficient and profit able Featur
21. Sensors Not Aligned This diagram shows the side view of a door sensor that has neither of the two sensors aligned with the reflector This is be cause neither of the beams is hitting the reflector Notice that the alignment LED above each sensor is lit We do not have vertical alignment and the RTC P3 will beep once every three seconds to indicate that a sensor is not aligned correctly with its reflector O C D 2 J D an X S 2 D O N S an imensiona Inter D Install the Software optional The software that we supply with the RTC P3 performs two functions It communicates with the RTC P3 and also allows the user to view and print the traffic data Our soft ware does not need to be used with the RTC P3 however we recommend that you use it Our software does not need to be used because we use indusiry standards First the RTC P3 communicates via standard Serial communications This means that virtu ally any communications application can be used Second the data is transmitted in a standard comma delimited format Virtually any software application can import a comma delimited ASCII format such as Microsoft Excel or a custom database applica tion 3 a Insert Installation CD Insert the installation CD into the CD drive 3 b Begin Software Installation Click Start and then click Run A window will appear Enter the CD drive letter followed by setup For
22. ach door sensor This is Category 5 cable which is a very common cable that is used to con nect many computer networks If there is a long distance from the traffic counter to the door sensor s or if the cable needs to be run in the ceiling or walls it may be advantageous to hire a third party to run the cable such as a network installer licensed elec trician or contractor If the cable is to be run inside walls or ceilings the cable should have ple num shielding to help conform to fire codes If it is to be run outside the wall PVC shielding will be sufficient The cable should be kept as far away from florescent lighting relays motors power cables and any other devices that may radiate EMI Ifthe networking cable must cross a power cable they should be crossed at right angles Do not run the communications cable and power cable along side each other If the cable is going to be run outside the wall be sure to tie the cable to the base of the wall with the supplied cable ties 1 b Install the RTC P3 Traffic Counter Find a location for the RTC P3 traffic counter to be placed It should be placed near the PC or POS to which it is being connected We supply a Serial cable that is six feet in length This is the cable that is used to connect the traffic counter to the PC Also the Serial Communications standard dictates that the two devices cannot be more than 50 feet apart Connect the RTC P3 to the PC optional The RTC
23. ack to the main screen and continue sensing traffic The directions were shown immediately above to explain how to use this option Next we will describe when each of these options is used e Doors Swing Out This option is used when all of the entrances to the establishment have doors that swing outside of the establishment In brief this option counts all pedestrians when they are entering the establishment and does not count any pe destrians when they are leaving the establishment Doors Swing In This option must be used when at least one of the entrances to the establishment has doors that swing into the establishment This option is necessary because if any doors swing into the establishment they may interfere with the infra red beams from the door sensors Because of the door interference with the default setting Door Sw Out set the RTC P3 may count pedestrians even if they are leav ing because the action of the door is such that the door is coming from the outside of the establishment This is because the door sensor can sense from which direction the activity is coming The door of course will always swing into the establishment regardless of if the pedestrian is coming into or leaving the establishment In brief to remedy this problem this option counts every other pedestrian whether they are en tering or leaving Count In amp Out This option is used when you want to count the total traffic that passes through the entran
24. alignment LED s When an alignment LED is turned on it means that the sen sor immediately below that LED is not aligned with the re flector Therefore if both LED s are turned on then neither sensor is aligned with the reflector Now hold the reflector in your hand and move it up down left and right while observing when the red alignment LED s turn off and on Continue to move the reflector until the sweet spot is found Again the sweet spot will be the area where the reflector can be moved without the alignment LED s turning on Inc LS O O C C D L J D an X S 2 D O Nn S an imensiona Inter D 1 c i 3 Mount the Reflector Entrance RTC S2X Standard Once the sweet spot is found mount the reflector and bracket on the wall at the correct vertical position Make sure that the reflective side of the reflector is facing the door Entrance less than 8 Reflector a Category 5 Cable Connect Master amp Slave Entrance Entrance less than 65 sensor If the reflector and door sensor are misaligned the door sensor will not sense traffic Also slide the reflector along the slot of the bracket to adjust the horizontal position of the reflector After the reflector is mounted the red align ment LED s should turn off When a pedestrian passes through the beams the red align ment LED
25. and enter the five digit security code Use the and J but tons to select the Set Date Time option The date and time is not set with the numeric but tons Instead use the T and buttons to change the value of the given field Use the lt and buttons to move to a different field Please note that the lt and arrows are on the 7 and buttons In order to use the lt arrow press and hold the red lt 2 gt button and then press the button Similarly to use the arrow press and hold the red lt 2 gt button and then press the button The red lt 2 gt button can be viewed as being similar to the lt Shift gt button on a PC keyboard Inc LS O C D L D an X S 2 D O N S an imensiona Inter D Q am setting up the system and need to enter the Menu Mode What is the initial security code setting A The initial security code is 12345 Q Should turn the system off when the establishment is empty such as at night when we are closed A No The system is designed to be kept on 24 hours per day and takes up very little power Therefore the user should not have to be bothered with turning this on and off each day Q How can we contact you for technical support A We can be contacted at 570 289 0989 or support IDTElectronics com Inc LS O C C D L J D an X S L 2 D O
26. ange Door Sensor Weight Dimensions Power Consumption Power Supply Required Sensor Range Max Distance from RTC P3 to Entrance Approx 6 oz for each piece Approx 5 3 4 W x3 1 4 L x 1 11 16 H for each piece Included in RTC P3 Specifications None required Powered through RTC P3 Entrances 65 or less Approx 1600 ft Inc LS O C D L D an SC S S D O z N S an imensiona Inter D Cable Specifications When installing the RTC P3 some customers choose to have their installers run the cable in the wall such as when the walls are still open before a store is open for business If you need to run your own cable for this reason or any other reason the following are the cable specifications Note If cable is to be run inside wall or ceiling the cable should have ple num shielding to help conform to fire codes If it is to be run outside the wall PVC shielding will be sufficient The cable should be kept as far away from florescent lighting relays motors power cables and any other devices that may radiate EMI If the networking cable must cross a power cable cross them at right angles Do not run them along side each other Please feel free to contact us with any questions that you may have Cable Type 8 conductor Category 5 networking cable Connector Type RJ45 Internal Wiring Wired straight through Scheme For example pin 1 to pin
27. ar ALL Traffic Data Press lt ENTER gt to select this option After you press lt ENTER the screen will change to the following Clear ALL Traffic Data Confirm Enter Y Clear N If you want to delete press lt ENTER gt once again If you do not want to delete this data press lt CLEAR gt NOTE The RTC P3 saves 250 days 83 days when saving traffic data per entrance of traffic After the 250 day or 83 the system will automatically overwrite the first day of data therefore for standard operation this function is not normally necessary This would be useful if the system were to be moved to a new location and a fresh traffic count would be necessary Inc LS O C D 2 J D an X S 2 D O Nn S an imensiona Inter D Clear Traffic Data Range Press lt ENTER gt from the main screen You will be prompted for your 5 digit security code Enter your 5 digit code The first menu option will appear on the display Use the Tand keys on the keypad to move through the menu options until you come to the following screen Clear Traffic Data Range Press lt ENTER to select this option After you press lt ENTER the screen will change to the following Clear Traffic Data Range 1 The two numbers on the bottom line will be the days memory lo cation range that is to be cleared The cursor will
28. be blinking on the active field Use the ar row keys to adjust each of the two fields as follows Increments the field value by one Increments the field value by ten Decrements the field value by one Decrements the field value by ten To switch fields use the lt 0 gt zero key If you want to delete press lt ENTER gt once the field values are set as desired If you do not want to delete this data press lt CLEAR gt If lt ENTER gt is pressed a screen similar to the following will be shown Clearing Day 198 The day currently being cleared will be displayed Once this option is complete the RTC P3 will exit Menu Mode and return to monitoring the door sensor s for traffic NOTE The RTC P3 saves 250 days 83 days when saving traffic data per entrance of traffic After the 250 day or 83 the system will automatically overwrite the first day of data therefore for standard operation this function is not normally necessary This is usually only used at the instruction of IDT technical support personnel Inc LS O C D 2 D an a S L dD O z lt N D an imensiona Inter D Buzzer Status If you do not want the buzzer to sound each time traffic comes through an entrance you can shut it off The system allows the user to change the buzzer status for each door Press lt ENTER gt from the main screen You will be prompted for your 5
29. calcu 4 AM Traffic Total 65 535 6 PM Traffic Total 465 535 late this figure if 5 AM Traffic Total 65 535 7 PM Traffic Total 65 535 needed 6 AM Traffic Total 0 65 535 8 PM Traffic Total 0 65 535 7 AM Traffic Total 0 65 535 9 PM Traffic Total 65 535 Of course the data which was imported 8 AM Traffic Total 65 535 10 PM Traffic Total 0 65 535 can be saved to any 9 AM Traffic Total 0 65 535 11 PM Traffic Total 0 65 535 subdirectory and can 10 AM Traffic Total 0 65 535 Door Number 3 use any filename We ee use c idt rtc p3 dat as our default We then append this data to a c idt rtc p3 his which is used to analyze the traf fic data graphically in our software Of course you may opt to import the data directly into your application s data format instead of saving it to disk in the comma delimited ASCII for mat AON DOD a A WwW ND Notes concerning Field Summary Chart Date The valid values are 1 31 However this is the maximum value Obviously the greatest value will be dependent upon field 1 Month Year Currently in four digit format However some earlier versions of our firmware only sent one digit For example 2003 came across as 3 So your software should still convert anything that is not in four digit format just to be safe Door Number By default the RTC P3 sums the data for all door sensors into one set of data However there is a menu option on the RTC P3 to allow for the se
30. ces This is useful for analyzing traffic patterns in an area where you are showing advertising In these cases you would want to see the total number of times an advertisement is seen Even if a given individual passes through the area more than once This option can be used with doors that swing into or out of the establishment EXTREMELY IMPORTANT It is vitally important that this option be set correctly If you have any questions about this option give us a call and we can make sure the setting is correct Inc IES O C D L D an X S 2 D O Nn S an imensiona Inter D Days to Transmit Press lt ENTER gt from the main screen You will be prompted for your 5 digit security code Enter your 5 digit code The first menu option will appear on the display Use the Tand keys on the keypad to move through the menu options until you come to the following screen Days to Transmit Press lt ENTERP gt to select this option After you press lt ENTER gt the screen will change to the following Days to Transmit Use Arrows 7 The number on the bottom line is the number of days that will be transmitted The default from the factory is seven days This means that each time a transmission takes place the last seven days will be transmitted starting with the current day and moving backwards Use the arrow keys to adjust this value
31. ch over the top of the beams and not break them but then after he pushes the door open his arm will swing down caus ing the beam closer to the exterior to be broken first The system will interpret this as a pe destrian entered the establishment Therefore do not mount the sensor at or approximately at the height of the push bars Also if the establishment has a door that physically swings into the building this may cause the system to not count properly There is a menu option that can fix this See the Door Count Type option in the RTC P3 User s Manual for more details 1 c i Install the RTC S2X Standard Door Sensor optional NOTE Refer to Diagram 3 1 c i 1 Mount the RTC S2X Enclosure Mount the RTC S2X enclosure on the wall or molding near the entrance The two red alignment LED s and two round sensors protruding from the side should be pointed such that they point across the entrance area as seen in Diagram 3 The mounting brackets for the door sensor have slots in them This is so the door sensor can be moved closer to or further away from the wall To make this adjustment simply loosen the screws that secure the bracket to the door sen sor Then adjust the bracket as needed Do not loosen the screws too much or the hex nut on the inside of the case will come off If you cannot loosen these screws so that the bracket will move then you must unscrew the screw in each of the four corners of the bottom of the do
32. crease and increase the sensor sensitivity setting Press lt ENTER gt and the changes will be saved and the traffic counter will go back to the main screen and continue sensing traffic You can test the delay by quickly swinging your arm back and forth through the path of the door sensor s infrared beams and wait to hear when the second beep sounds Continue to adjust the sensitivity until the desired delay is achieved Inc IES O C D D D an a S L dD O z lt an imensiona Inter D Change Access Code Press lt ENTER gt from the main screen You will be prompted for your 5 digit security code Enter your 5 digit code The first menu option will appear on the display Use the Tand keys on the keypad to move through the menu options until you come to following screen Change Access Code Press lt ENTER gt to select this option After you press lt ENTER the screen will change to the following Code 12345 New Code Using the numbers on the keypad enter the new 5 digit code Press lt ENTER gt to accept the changes Press lt CLEAR to cancel the changes Inc IES O C D 2 J D an X S 2 D O N S an imensiona Inter D View Traffic Press lt ENTER gt from the main screen You will be prompted for your 5 digit security code Enter your 5 digit co
33. de The first menu option will appear on the display Use the Tand keys on the keypad to move through the menu options until you come to the following screen View Traffic Press lt ENTER3 gt to select this option After you press lt ENTER gt the screen will look similar to the following su01 01 12 su01 01 13 SU01 01 14 Su01 01 15 The first line on the display will show the traffic for the current date and hour for all doors combined Use the following keys for this option T Display the previous four hours of traffic for the day lt Display the next four hours of traffic for the day Display the traffic for the previous day Display the traffic for the next day This is the default screen for viewing traffic However there are four additional screens that can be accessed Press lt 1 gt lt 2 gt or lt 3 gt to access the traffic totals for Door 1 Door 2 or Door 3 respectively These screens will look similar to the screen shown above After viewing traffic totals for the individual doors press lt 0 gt to access the traffic totals for all doors combined once again 2003 26 2003 26 2003 26 2003 26 Press lt 4 gt to show the year and the memory location of the current day The screen will look similar to the following 2003 26 This memory location will be between 1 and 250 if the system is not saving traffic for each individual door sensor The range wil
34. desired Door Type Choosing the correct door type is extremely important in determining when pedestrians will be counted There are three different settings for this option Door Swings Out Door Swings In and Count In amp Out NOTE This setting can be changed through the menu options See the Menu Options section for details There are two reasons why this option exists First the action of the doors of the establish ment can interfere with the RTC P3 s door sensors Our door sensors are bi directional This means that the door sensors can normally determine if the pedestrian is entering or leaving the establishment The door sensors do this by using two infrared sensors that pro trude from the door sensor case and run parallel to each other as shown in Diagram 1 be low View of an RTC S2X door sensor reflector entrance and infrared beams looking down Outside Establishment Door to Entrance Infrared beam Infrared beam Reflector closer to entrance further from entrance Inside Establishment If the beam that is closer to the entrance is broken first the door sensor knows that a pedes trian should be entering the establishment When the beam that is further from the entrance is broken first the door sensor knows that a pedestrian should be leaving the establishment If all doors to the establishment physically swing outside the establishment or if there is no door such as those found in mall environments t
35. e cable that was run over the top of the en trance to the enclosure If the master enclosure is the one currently being mounted that cable should be put in the RTC S2XLS port You can also connect the cable that was run back to the RTC P3 to the RTC P3 port If the slave enclosure is the one currently being mounted the cable that is run over the top of the entrance should be put in the RTC S2XLM port Now hold the enclosure that is not mounted yet in your hand and move it up down left and right while observing when the red alignment LED s turn off and on Continue to move this enclosure until the sweet spot is found Again the sweet spot will be the area where the unmounted enclosure can be moved without the alignment LED s turning on 1 c ii 4 Mount the other Enclosure for the RTC S2XL Once the sweet spot is found mount the unmounted enclo sure on the wall at the correct vertical position Also slide the enclosures along the slots of the brackets to adjust the horizontal position After both enclosures are mounted the red alignment LED s should turn off When a pedestrian passes through the beams the red align ment LED s will flash quickly This is normal 1 d Continue Setting Up the RTC P3 Turn on the RTC P3 by pressing the power button towards the upper right corner of the aluminum panel The date day of week and time should be set The time will be set to east coast time If you are in anot
36. ed to wards each other the LEDs will be on opposite sides of each other There are two round sensor eyes on each enclosure though The sensor eye that is directly below the LED is a receiver only The sensor eye that does not have an LED above it is an emitter only You will notice that each receiver is opposed by an emitter on the other enclosure If a receiver does not sense the infrared beam from the opposing emitter the LED above the receiver will become lit Therefore as with the RTC S2X if at least one of the alignment LEDs is lit in at Inc IES O C D L D an X S 2 D O N S an imensiona Inter D least one of the enclosures the door sensor is not aligned and will not sense traffic When aligning a door sensor and attempting to get the alignment LEDs to turn off you should also attempt to find the sweet spot of the sensors See the question concerning the sweet spot for further information Q Is there anything important to know when mounting the door sensors A Yes When aligning the door sensor the alignment LEDs need to be turned off in order to achieve proper alignment However many installers will simply mount the door sensors and or the reflector when the alignment LEDs turn off However before permanently mounting the equipment look for the sweet spot You see as the infrared beams span across the entrance the beams also become wider
37. een You will be prompted for your 5 digit security code Enter your 5 digit code The first menu option will appear on the display Use the Tand keys on the keypad to move through the menu options until you come to the following screen Select Memory Layout Press lt ENTER3 gt to select this option After you press lt ENTER gt the screen will look similar to the following Change Memory Layout to 83 Days 3 Sets Enter Y Clear N When the screen displays 83 Days 3 Sets as it does above the current layout is 250 Days 1 Set In other words it will toggle the two modes when the user presses lt ENTER gt IMPORTANT NOTE When this option is executed all traffic history will be deleted because the memory layout must be restructured Therefore if you must do this you may want to transmit the entire traffic history before exe cuting this option Press the lt CLEAR gt key to cancel this option The RTC P3 will go back to sensing traffic again Press the lt ENTER gt key to continue with this option A next screen will change to the follow ing Confirm Memory Layout Change Enter Y Clear N Press the lt CLEAR gt key to cancel this option The RTC P3 will go back to sensing traffic again Press the lt ENTER gt key to execute this option A screen similar to the following will be dis played Confirm Memory Layout Change Enter Y Clear N
38. en using software such as HyperTerminal which does not have the ability to send the proper signals to initiate the transmission automatically NOTE This option will transmit the number of days which are specified in the Days to Transmit menu option Inc LS O C D D an a S L dD O z lt N D an imensiona Inter D Door Type NOTE Please read the section entitled Key Features for a detailed explana tion as to how to determine the setting of this option Press lt ENTER gt from the main screen You will be prompted for your 5 digit security code Enter your 5 digit code The first menu option will appear on the display Use the Tand keys on the keypad to move through the menu options until you come to the following screen Door Type Press lt ENTER gt to select this option After you press lt ENTERs the screen will look similar to the following Door Type Door Swings Out Door Swings Out Door Swings Out The bottom three lines will display the current door type setting for Door 1 Door 2 and Door 3 respectively The cursor will be flashing on the door type setting of Door 1 Use the T and J keys to switch to a different door The cursor will change to indicate the current door Use the lt and keys to adjust each door type setting Press lt ENTER gt and the changes will be saved and the traffic counter will go b
39. er of the beams before mounting the reflector Inc LS O C D L D an X S 2 D O N S an imensiona Inter D Diagram 6 a Top View One Sensor Not Aligned Solid Line Alignment LED Off Alignment LED On b Top View One Sensor Not Aligned Dashed Line Alignment LED On Alignment LED Off c Top View Both Sensors Not Aligned Alignment LED On Alignment LED On Diagram 6 Explanation Diagram 6 a Top View One Sensor Not Aligned Solid Line This diagram shows the top view of a door sensor that has one sensor beam aligned with the reflector and one that is not aligned This is because the beam depicted by the solid lines is not hitting the reflector Notice that the alignment LED above the sensor that is not hitting the reflector is lit We do not have horizontal alignment and the RTC P3 will beep once every three sec onds to indicate that a sensor is not aligned correctly with its reflector Diagram 6 b Top View One Sensor Not Aligned Dashed Line This diagram shows the top view of a door sensor that has one sensor beam aligned with the reflector and one that is not aligned This is because the beam depicted by the dashed lines is not hitting the reflector Notice that the alignment LED above the sensor that is not hitting the reflec tor is lit We do not have horizontal alignment and the RTC P3 will beep once every three
40. es The RTC P3 Pedestrian Counter has many features that are usually found in more expensive systems Features like e Records up to 250 days of traffic and compiles results hour by hour e Entrance indicator buzzer included e RS 232 communications with Personal Computers PC or Point of Sale Systems POS or any other compatible device Sense traffic on up to three entrances simultaneously Security features to protect against tampering Ability to save traffic totals for each door sensor individually Directional sensor compatibility Battery Backup so the date day of week and time are kept when power is turned off Records up to 65 535 customers per hour Adjustable LCD contrast Alignment LED s IMPORTANT NOTICE Door sensors are required for use with this product We have two different model door sensors The RTC S2X is our standard door sensor It is capable of sensing traffic on entrances as wide as 8 The RTC S2XL is our long range door sensor It is capable of sensing traffic on entrances wider than 8 such as those found in mall environments The RTC P3 can accom modate up to three of these sensors in any combination Inc IES O C D L D an X S L 2 D O N S an imensiona Inter D Key Features The RTC P3 has a few key features that greatly dictate its operation Therefore please read this section carefully so that the RTC P3 works as
41. example if the CD drive is e then the user would enter e setup The user can also click the lt Browse gt button to select the file After the file name is set click the lt OK gt button The installation process will begin Most installation can simply accept all of the default set tings 4 Set up the Software optional There are two optional options that can be used regarding the software Inc 4 a Select Transmission Option See Transmission Graphing software for details LS 4 b Select Data Directory See Transmission Graphing software for details O O D D D an a S L dD O z lt an imensiona Inter D Menu Options To enter the system s Menu Mode press lt ENTER gt on the keypad You will be prompted for the five digit security code Use 12345 as your security code upon initial startup If the correct security code is entered the first menu option will be displayed and the red Menu Mode LED will be lit in the lower right hand corner of the front panel EXTREMELY IMPORTANT When you are in a menu option no traffic will be sensed by the RTC P3 For this reason it is important that you perform the required function immediately after entering Menu Mode so the system can return to sensing traffic In order for traffic to be sensed the red Menu Mode LED in the lower right hand corner of the panel must NOT be on and the main screen should lo
42. hat is because regardless of if the pedestrian is entering or exiting the establishment the action of the door will always break the beam that is closer to the entrance first This would double the traffic totals To illustrate how this option works the following is an example First pedestrian 1 enters the establishment and is counted Next pedestrian 2 enters the establishment and is not counted At this point there are two pedestrians in the establish ment but the RTC P3 traffic total is one 1 Next let s assume that one of the pedestrians say pedestrian 2 exits the establishment The pedestrian is counted because the RTC P3 counts every other piece of activity sensed by the door sensor The traffic total is now two 2 When pedestrian 1 exits the establishment the RTC P3 does not count the pedestrian and the traffic total remains at two No matter what order the pedestrians enter and exit when all pedestrians have left the traffic total will be correct This is the reason we need these first two options Door Swings Out and Door Swings In The third option is more straightforward to understand It is the Count In amp Out This option is used in cases where it is important to count each and every occurrence of a pedestrian regardless of if they have been previously counted or if they are entering or exiting the estab lishment An example of when to use this option is when the need arises to analyze advertis ing in the area That
43. he RTC P3 and want to capture the individual traffic his tory for each door sensor then select this option This setting would be used when one door sensor is connected to the entrance of the establishment while one or two other door sen sors are set up in different areas of the establishment This will not only allow the RTC P3 to capture the traffic entering the establishment but will also allow the analysis of traffic patterns in different areas of the establishment with the other door sensors such as different depart ments in a retail store Setting Up amp Powering Up the RTC P3 Before installing the RTC P3 and door sensors examine the area around the doors as well as the area where the RTC P3 will be located to make sure that nothing will impede the op erations of the traffic counter If the RTC P3 will be connected to a PC be sure that they are within 50 feet of each other The communications may not work properly if the distance between the PC and the RTC P3 is greater than 50 feet Also make sure that the cables are not in a traffic area where some one may trip Diagram 2 shows the logical layout of a typical RTC P3 installation Infra red Beams CET Standard Door Sensor Path of Pedestrian Traffic PC or POS with Serial Port S 232 50 long 120V 60Hz Receptacle 6E Uses power supply which was included RTC P3 Traffic Counter Category 5 Networking Cable with RJ 45 Connectors wired straight through max appr
44. hen the doors will not interfere with the door sensor s infrared beams Therefore this option should be set to Doors Swing Out and the RTC P3 and its door sensors will perform as described in the preceding paragraph However if at least one of the doors physically swings into the establishment there is the po tential for that door to interfere with the door sensor s infrared beams To illustrate this the following is a description of what happens when a pedestrian enters through a door that physically swings outside the establishment and then when a pedestrian enters through a Inc IES O C C D L D an X S 2 D O N S an imensiona Inter D door that physically swings into the establishment When a pedestrian enters through a door that swings outside the establishment he will pull the door open and walk through the en trance The pedestrian will break the beam of the door sensor that is closer to the entrance first The door sensor knows that a pedestrian is entering and sends a signal to the RTC P3 to count that pedestrian When a pedestrian enters through a door that swings into the es tablishment he will push the door open and then enter the establishment This time the door may break the beam closer to the entrance first not the pedestrian The result is the same However the interference usually happens when the pedestrian exits the establishment To ill
45. her time zone adjust it by using the Set Date Time option in the Menu Options section Please note that the time is in 24 hour military format The RTC P3 will also attempt to set the contrast display to an acceptable level If the display contrast needs to be adjusted use the Adjust Contrast option in the Menu Options section At this point in time the installation of the hardware is complete However although the door sensors infrared beams are aligned correctly there should still be some basic testing of the door sensor installations That will be dis cussed next Inc 2 Test the Hardware In the case of the RTC S2X standard door sensor if the beams hit the reflector at a right angle they should reflect back to the RTC S2X perfectly In the case of the RTCS2XL long range door sensor if the beams from the enclosures hit the other at right angles they are optimally aligned LS However if the beams are not at right angles subtle problems can arise In the case of the RTC S2X if the beams do not hit the reflector at a right angle they will not reflect back to the RTC S2X perfectly Then why don t the red alignment LED s become lit If the reflector is not perpendicular to the beams both beams will reflect back to one side of the RTC S2X slightly One of the beams may reflect back to both sensors in the door sensor enclosure When this beam is broken both sensors will blink simultaneously or near simultane
46. iew Today s Traffic Press lt ENTER3 gt to select this option After you press lt ENTER gt the screen will look similar to the following Total 14 In House 3 250 Days 1 Set The Total field is the total number of pedestrians that have entered the establishment for the current day Although the name of this menu option is View Today s Traffic this option also gives two other pieces of information The In House field is an estimate of the number of individuals that are currently in the es tablishment This is an occupancy total that is useful for establishments such as bars and nightclubs See the Clear In House Total menu option for more information The final line displays the current memory layout There are two options 250 days 1 set of data and 83 days 3 sets of data Refer to the Set Memory Layout menu option for more information After viewing the information press lt ENTER3 gt to exit the Menu Mode The RTC P3 will con tinue to sense for traffic again Inc LS O C D L D an X S 2 D O N S an imensiona Inter D Set Date Time Press lt ENTER gt from the main screen You will be prompted for your 5 digit security code Enter your 5 digit code The first menu option will appear on the display Use the land keys on the keypad to move through the menu options unti
47. in order to ease the alignment of the sensors Therefore the beams will typically have a radius of approximately four to six inches at the other side of the entrance So it is usually relatively easy to make the alignment LEDs turn off However there is a chance that one or both of the sensor beams are barely aligned This can cause a problem because the door sensor can become misaligned easily if some one bumps the equipment hard enough Also the walls of many storefronts consist primarily of windows These walls can vibrate when the door slams closed This will vibrate the door sensor and or reflector which are mounted to the wall Although this vibration is very slight it can be enough to create mis hits when the equipment vibrates because the beams will break for a split second Therefore before permanently mounting the equipment move the equipment up down left and right and observe when at least one of the alignment LEDs is lit This is the perimeter of the sweet spot Placing the equipment in the middle of the sweet spot will eliminate these issues and allow the system to work properly without having to be readjusted in the future Q The RTC P3 is beeping once every three seconds What does this mean A This is to call attention to the system It means that at least one of the alignment LEDs on at least one of the door sensors is lit and therefore not aligned This means that there is no traffic being sensed or counted from an
48. l be between 1 and 83 if the system is saving traffic for each individual door sensor The memory location will usually only be used at the instruction of IDT technical support personnel See the Select Memory Layout menu option for details on the memory layout Press lt ENTER gt when done viewing the traffic The system will return to sensing traffic NOTE If the system is not saving traffic for each individual door screens zero through four will all be the same that is they will all show the total traf fic of all door sensors combined NOTE Pressing and holding the lt 1 gt button will display the traffic total for the day when on the main screen Inc IES O C D 2 J D an X S 2 D O Nn S an imensiona Inter D Transmit Press lt ENTER gt from the main screen You will be prompted for your 5 digit security code Enter your 5 digit code The first menu option will appear on the display Use the Tand keys on the keypad to move through the menu options until you come to the following screen Transmit Press lt ENTER3 gt to select this option After you press lt ENTER gt the screen will look similar to the following Transmitting This option will not be needed when using our transmission software because our software sends a signal to the RTC P3 to initiate the transmission automatically This option is only used wh
49. l you come to the following screen Set Date Time Press lt ENTER gt to select this option After you press lt ENTER gt the screen will show the current date day of week and time and look similar to the following 01 01 01SU 12 00 Press and hold the and gt to select the month date year day of the week hour and min utes also known as fields The blinking block also known as a cursor indicates selection The RTC P3 will default to the last date and day of week when it is powered on However the time will always default to 12 00 To change the value of any given field date time etc use the Tand 4 The date format is MM DD YY and the time is in the military format i e 1 00 p m registers as 13 00 After all the fields have been set correctly press lt ENTER gt to accept the changes and exit the Menu Mode Press lt CLEAR gt to cancel the changes that were made The new date time and day of week will be displayed on the main screen NOTE It is very important for the operation of this system that the date time and day of week information is entered correctly EXTREMELY IMPORTANT If for any reason the power supply is inter rupted you will have to repeat this process before correct operation can begin again This is similar to a PC being rebooted It will not pick up where it left off You must set the display contrast and the date time and day of week before traffic can be sensed
50. le to pass through the entrance The door sensor sensitivity delay can be from one half of one second to ten seconds A good setting to start at is 1 5 seconds This means that when the RTC P3 senses traffic it will ignore all other traffic for 1 5 seconds Depending on your needs you can adjust this as needed The system allows the user to change the sensor sensitivity for each door NOTE The sensor sensitivity is shown in milliseconds This simply means that 1000 ms equals 1 second Simply divide the value on the display by 1000 and that is how many seconds the delay will be For example 1500 ms is 1 5 seconds Press lt ENTER gt from the main screen You will be prompted for your 5 digit security code Enter your 5 digit code The first menu option will appear on the display Use the Tand keys on the keypad to move through the menu options until you come to the following screen Sensor Sensitivity Press lt ENTER3 gt to select this option After you press lt ENTER gt the screen will look similar to the following Sensor Sens Door 1 1500 ms Door 2 1500 ms Door 3 1500 ms The bottom three lines will display the current sensor sensitivity setting for Door 1 Door 2 and Door 3 respectively The cursor will be flashing on the sensor sensitivity setting of Door 1 Use the T and keys to switch to a different door The cursor will change to indicate the current door Use the lt and keys to de
51. ndard door sensor as an example the RTC S2XL works in a similar manner The infrared beams that are emitted from the door sensors actually spread out as they get further away from the door sensor This is to help with alignment of the door sensors There is usually an area of approximately five inches in di ameter when the beams reach the other side of the entrance area It is best to orient the reflector in the center of this area This is what we call the sweet spot Another reason this should be done is to ensure that if the reflector is bumped the door sensor will stay aligned with the reflector However if the reflector is oriented such that it is on the edge of one of the infrared beam it can be bumped out of alignment rather easily Therefore it is imperative to orient the reflector in the middle of the sweet spot The next thing to do is to turn the power on to the RTC P3 The RTC P3 should have the date and time set correctly However it will be east coast time If you live in another time zone you will have to adjust the time See the Set Date Time option in Menu Options section of the RTC P3 User s Manual The contrast will also be set The contrast can also be adjusted See the Adjust Con trast option in Menu Options section of the RTC P3 User s Manual Turning on the power to the RTC P3 will now sup ply power to the RTC S2X door sensor via the communica tions cable and therefore turn on the red
52. nsor is not aligned and as a result will not count traffic on any of the door sensors These LEDs are used to help align the sensors correctly during the installation process In the case of the RTC S2X our standard door sensor the RTC S2X is mounted on one side of the entrance and a reflector which is included is mounted on the other side The RTC S2X contains two black round sensor eyes Each of these eyes is an emitter and a receiver This means that each will emit an infrared beam and then sense its reflection from the reflec tor There are two alignment LEDs in this sensor one directly over each of the sensor eyes Each LED gives the status of the sensor eye that is directly below it For example if one of the LEDs is lit and the other is not the sensor that is directly below the lit LED is not hitting the reflector meaning that the RTC S2X is not aligned with the reflector Note that in this ex ample although one of the LEDs is not lit which means that the beam from the sensor eye directly below it is hitting the reflector the sensor is still not aligned and no traffic will be sensed or counted The RTC S2XL our long range door sensor works in a very similar manner to the RTC S2X However the RTC S2XL consists of two boxes one mounted on either side of the entrance The RTC S2XL does not use a reflector Instead of having two LEDs on one enclosure the RTC S2XL has one LED on each of the enclosures When these enclosures are point
53. of these manuals is located on the installation CD which was included in the RTC P3 User s Manual The User s Manual can also be found in the Downloads section of our website at www IDTelectronics com Q In brief how do the sensors work A Each of our sensors emit two infrared invisible light beams which span across the en trance These beams are parallel to the floor In the split second that a pedestrian passes through the beams the system can determine which of the two beams was broken by the pe destrian s body first If the beam closer to the exterior of the establishment is broken first the door sensor knows that the pedestrian is entering If the beam closer to the interior of the establishment is broken first the door sensor knows that the pedestrian is exiting Based on this idea the door sensors send the proper electrical signals to the RTC P3 Therefore al though the red alignment LEDs found on the door sensors are usually off they will blink quickly when a pedestrian passes through the entrance This is normal because the align ment LEDs indicate when the beams have been broken If an alignment LED is lit and no one and nothing is in the path of the beams the door sensor is not aligned When the door sensor is not aligned pedestrians are not being sensed or counted Q Why are there red LEDs located on the door sensors A These LEDs are alignment LEDs In brief when at least one of these LEDs is lit the door se
54. ok similar to the following 10 18 03SA 14 32 Version 5 1 NOTE We recommend you change the initial code from 12345 to a person alized one for security reasons See the menu option Change Access Code in the Menu Options section for instructions Inc The day currently being cleared will be displayed Once this option is complete the RTC P3 will exit Menu Mode and return to monitoring the door sensor s for traffic LS NOTE The RTC P3 saves 250 days 83 days when saving traffic data per entrance of traffic After the 250 day or 83 the system will automatically overwrite the first day of data therefore for standard operation this function is not normally necessary This is usually only used at the instruction of IDT technical support personnel O C D L D an X S 2 D O N S an imensiona Inter D Inc IES O C D 2 D an a S L D O z lt N an imensiona Inter D View Today s Traffic Press lt ENTER gt from the main screen You will be prompted for your 5 digit security code Enter your 5 digit code This should be the first menu option that is displayed It is the first option that appears because it is a very common option Therefore the user does not have to search for the option each time it is needed The screen will look similar to the following V
55. onnect the RTC P3 to the Wall Outlet Plug the two prong connector on the power supply into the wall Plug the other end of the cable into the RTC P3 s Power socket Do not turn on the traffic counter yet We will turn it on after we have the door sensors mounted o gt O O D S D D an a S L dD O z lt an imensiona Inter D Inc LS O C D 2 D aa a S L gt 2 O lt N an imensiona Inter D 1 c Install the Door Sensors General Background Door Sensor Operation The door sensors emit two infrared invisible beams which will cross the entrance These beams are emitted from the two round sensors that protrude from the door sensor case These beams must hit the reflector so that the reflector reflects the beams back to the door sensor When this happens the door sensor is aligned with the reflector The two alignment LED s which are above each of the round sensors will not be lit when alignment is achieved Both the RTC S2X standard door sensor and RTC S2XL long range door sensor use this technology However the RTC S2X is a box that is mounted on one side of the entrance and a reflector on the other side The RTC S2XL has a box on each side of the entrance and does not use a reflector Two beams are used so that the system can determine whether a pedestrian is entering or leaving
56. or sensor This will allow you to loosen the hex nuts that secure the brackets to the door sensor Once the hex nuts are loosened adjust the brack ets as needed and then retighten the hex nuts Then put the door sensor case back together by screwing the four screws back into place There are additional holes in the door sen sor case where the mounting brackets can be attached These additional holes may be useful for unusual mounting situations However they are usually not needed The unit is assembled at the factory to be mounted on the left hand side of the door as you are facing the outside If Inc LS O C D D an a S L dD O z lt N aa Imensiona Inter D for any reason the unit needs to be mounted on the left simply unscrew the screw in each of the four corners on the bottom of the sensor case Then turn the bottom of the case around so that the brackets are now on the other side Put the case back together by screwing the four screws back into place Use a level to ensure that the enclosure is mounted so that it is level and parallel to the ground Find the Sweet Spot of the Infrared Beams NOTE Diagrams 5 through 8 help illustrate the concept of the sweet spot It is vitally important to find the sweet spot or the sensors may not distinguish between incoming and outgoing traffic correctly Although Diagrams 5 through 8 use the RTC S2X sta
57. ously This will cause the system to interpret every pedestrian as always entering or always leaving depending upon which side of the RTC S2X the beams are being reflect back to o gt O C D 2 J D an X S 2 D O N S an Therefore we should test to make sure our beams are aligned at right angles First you should understand what the beeps mean when a pedestrian passes through an entrance The beep that is heard when a pedestrian enters should be longer than the beep that is heard when a pedestrian leaves Therefore the best way to check the door sensors is to enter the establishment by walk through the entrance and observe the length of the beep Next leave the establishment by walking through the entrance Once again ob serve the beep It should be a spent beep than when simulating me pedestrian enter in ihe entrance and finally a few ehes away from the reflector This is because you may get varying results in different areas of the entrance especially if the entrance is more than a few feet wide Please note that you may get a few erroneous hits near the reflec tor This can be caused by the reflection of the beams off of the reflector If these erro neous hits seem to be affecting the traffic drastically the reflector can be moved further away from the RTC S2X Imensiona Inter D Inc IES O C D L D an S S L 2 D
58. out The RTC P3 gives you two memory layout settings First the traffic counter will save the last 250 days of traffic history If you have more than one door sensor connected to the RTC P3 all traffic from each door sensor will be combined For example if a pedestrian enters through one door during the 1pm hour 1 00pm to 1 59pm and another pedestrian enters through another door during that same hour the traffic total for that hour will be two 2 The advantage to this option is that the RTC P3 will save 250 days of traffic history The disad vantage is that the traffic history will not be separated for each entrance If you have only one door sensor connected to the RTC P3 or it is not important to know the traffic history for each entrance then select this option The other memory layout setting will save 83 days of traffic history If you have more than one door sensor connected to the RTC P3 the traffic history from each door sensor will be separated For example if two pedestrians enter through one door during the 1pm hour and a third enters through another door during that same hour the traffic total for the first door will be two 2 and the traffic total for the second door will be one 1 The advantage to this op tion is that the RTC P3 will separate the traffic history for each entrance The disadvantage is that the RTC P3 will save 83 days of traffic history instead of 250 days If you have more than one door sensor connected to t
59. ox 1600 Inc IES RTC 52XL Long Range Door Sensor Master Path of Pedestrian Traffic RTC 52XL Long Range Door Sensor Slave A Infra red Beams y P E EET EA EEE E e a a a SGA G a fim Color Key Blue Cat 5 Cable RTC P3 to door sensors Green RS 232 Serial Cable RTC P3 to PC or POS Red Power RTC P3 to receptacle Grey Infra red Beam Paths Category 5 Networking Cable with RJ45 Connectors used to connect the Master amp Slave usually run over top of entrance This diagram depicts one RTC S2X and one RTC S2XL door sensor However the RTC P3 can accept up to three door sensors in any combination The most common installation is one RTC P3 and one RTC S2X which would be used in establishments with one entrance which is less than 8 wide This example would be used in an establishment with two entrances one less than 8 and one wider than 8 o gt O C D L D an X S L 2 D O N S an IMPORTANT Please make sure you follow the numbered installation steps in order for cor rect installation IMPORTANT NOTE Below is an outline of the installation process that will be detailed in the next several pages These pages discuss the in stallation process in great detail This level of detail may not be needed by advanced users with some technical knowledge If you would like a condensed version of the installation procedure
60. parating of the traf fic data for each door If we transmit one day of traffic history and the data is being summed for all door sensors then one record will be transmitted and the last field will be 1 If we transmit one day of traffic history and the data is being separated for each door sensor then three records will be transmitted and the last field of each of those records will be 1 2 and 3 respectively Three records will be transmitted even if there are only two door sensors being used There will be one record with all zeros for the traffic totals Inc IES O D L D an X S 2 D O N S an imensiona Inter D Technical Specifications RTC P3 Weight Dimensions Power Consumption Power Supply Required Max Distance from RTC P3 to Entrance Traffic Counter RTC P3 Approx 1 lb 8 oz RTC P3 Approx 5 3 8 W x 8 1 2 L x 3 1 8 H Approx 250 mA with three sensors connected Input 120 V AC 60 Hz Output 14 15 V DC 500 mA or greater UL Listed Approx 1600 ft RTC S2X Standard Door Sensor Weight Dimensions Power Consumption Power Supply Required Sensor Range Approx 6 oz Approx 3 1 4 W 5 3 4 L x 1 11 16 H Included in RTC P3 Specifications None required Powered through RTC P3 Entrances of 8 or less Approx 1600 ft Max Distance from RTC P3 to Entrance RTC S2XL Long R
61. please refer to our Getting Started document Imensiona Inter D Inc IES O C C D S D D aa a S L gt 2 O z lt N an imensiona Inter D Installation Overview 1 2 3 4 1 Install the Hardware a Run the Communications Cable s b Install the RTC P3 Traffic Counter i Connect the RTC P3 to the PC optional ii Connect the RTC P3 to the Door Sensor s iii Connect the RTC P3 to the Wall Outlet c Install the Door Sensors i Install the RTC S2X Standard Door Sensor optional 1 Mount the RTC S2X Enclosure 2 Find the Sweet Spot of the Infrared Beams 3 Mount the Reflector ii Install the RTC S2XL Long Range Door Sensor optional 1 Run the Communications Cable Over the Top of The Entrance 2 Mount one of the Enclosures for the RTC S2XL 3 Find the Sweet Spot of the Infrared Beams 4 Mount the other Enclosure for the RTC S2XL d Continue Setting Up the RTC P3 Test the Hardware Install the Software optional a Insert Installation CD b Begin Software Installation c Select Directory for Programs Set up the Software a Set up a Shortcut Icon to the Software b Select Transmission Option c Select Data Directory Install the Hardware Refer to Diagram 2 1 a Run the Communications Cable s The first step in the installation process should be to install the communica tions cable that connects the RTC P3 traffic counter to e
62. reflector around and observing when the alignment LED s turn off and on This will help find the sweet spot the center of the beams If you find the center of the beams both horizontally and vertically the door sensor will not lose alignment easily if a pedestrian bumps the door sensor or reflector There will be a certain amount of forgiveness Diagram 7 b Side View Borderline Alignment Not Recommended This diagram shows the side view of a door sensor that does not have ideal alignment in the vertical plane Although the reflector is being hit by both beams the beams are barely hitting the reflector Notice that neither of the alignment LED s are lit However this is not an ideal alignment situation because if the reflector is bumped by a pedestrian the sensor can lose alignment with the reflector easily If this happens a situation such as the one depicted in Diagram 8 a can occur In terms of vertical alignment this is not the ideal alignment situation The reflector and or sensor should be adjusted How do you know that you have a borderline alignment situation By moving the reflector around and observing when the alignment LED s turn off and on This will help find the sweet spot the center of the beams Diagram 7 c Side View Borderline Alignment Not Recommended This diagram shows the side view of a door sensor that does not have ideal alignment in the vertical plane Although the reflector is being hit b
63. rosoft Excel spreadsheet template that can be used to import traffic data However we strongly recommend that you view and print the traffic data from our Transmis sion amp Graphical Traffic Analysis software The spreadsheet templates are on the Installation CD and are installed in the same directory in which the user specifies that the application programs be installed For backward compati bility there are three templates However new users should use the newest version view traffic3 exe If you do not have one of these CD s please call us and we can send you one or e mail you the files The spreadsheet templates require that Microsoft Excel 2000 or greater be used on your computer If you have a prior version the template can still be used however the Excel Im port Wizard must be used This spreadsheet template view traffic3 exe is designed to import the last 31 days of data Therefore the Days to Transmit menu option should be set to 31 or less when using this spreadsheet template Inc IES O C D L D an X S 2 D O N S an imensiona Inter D Frequently Asked Questions Q Where are the installation instructions located A There is an installation section for the RTC P3 and door sensors in the RTC P3 User s Manual There is an installation section for the Graphing Transmission software in that soft ware s User s Manual Each
64. ustrate this the following is a description of what happens when a pedestrian exits through a door that physically swings outside the establishment and then when a pedestrian exits through a door that physically swings into the establishment When a pedestrian exits through a door that swings outside the establishment he will push the door open and walk through the entrance The pedestrian will break the beam of the door sensor that is further from the entrance The door sensor knows that a pedestrian is exiting and does not send a signal to the RTC P3 to count that pedestrian When a pedestrian exits through a door that swings into the establishment he will pull the door open and then exit the establishment This time the door may break the beam closer to the entrance first This is where the poten tial interference occurs Since the pedestrian pulls the door open the beam closer to the en trance will be broken first and the door sensor may be fooled and send a signal to the RTC P3 to count a pedestrian This may happen even though the pedesirian is exiting the estab lishment We combat this interference by using the Door Swings In option This option counts every other piece of activity sensed by the door sensor This must be done because when this op tion is set to Door Swings Out the action of the door that physically swings into the establish ment may always make the door sensor send a signal to the RTC P3 to count the pedestrian T
65. y both beams the beams are barely hitting the reflector Notice that neither of the alignment LED s are lit However this is not an ideal alignment situation because if the reflector is bumped by a pedestrian the sensor can lose alignment with the reflector easily If this happens a situation such as the one depicted in Diagram 8 b can occur In terms of vertical alignment this is not the ideal alignment situation The reflector and or sensor should be adjusted How do you know that you have a borderline alignment situation By moving the reflector around and observing when the alignment LED s turn off and on This will help find the sweet spot the center of the beams before mounting the reflector Diagram 8 a Side View Both Sensors Not Aligned Both Alignment LED s On RTC S2xX Door Sensor Reflector Reflector b Side View Both Sensors Not Aligned Both Alignment LED s On RTC S2xX Door Sensor Inc IES Diagram 8 Explanation Diagram 8 a Side View Both Sensors Not Aligned This diagram shows the side view of a door sensor that has neither of the two sensors aligned with the reflector This is be cause neither of the beams is hitting the reflector Notice that the alignment LED above each sensor is lit We do not have vertical alignment and the RTC P3 will beep once every three seconds to indicate that a sensor is not aligned correctly with its reflector Diagram 8 b Side View Both
66. y of the door sensors Therefore it is imperative that the misaligned sensor be aligned as soon as possible to eliminate any additional loss of traf fic data Q The RTC P3 is not transmitting the data to the PC What is wrong A There can be a few things that may be to blame Here are some things to try e Reboot the computer and try again Sometimes Microsoft Windows will lock the Serial port inadvertently Rebooting can unlock the port Make sure that the Serial cable that came with the RTC P3 is connected to the RS 232 port on the one end and that the other end is connected to a Serial port on the back of the PC Serial ports are also referred to as COM ports short for communication Make sure that the COM port number COM1 COM2 etc in the Settings section of our Graphing Transmission software is set to match the COM port to which the Serial cable is connected f it is not known to which COM port the Serial cable is con nected on the PC a list of COM ports can be viewed in the Device Manager in Windows The Device Manager can be found by clicking on Control Panel then System then the Hardware tab of the window A Device Manager button will ap pear Click that button and a list of all components on the PC will appear Next Inc LS O C D 2 J D an SC S L 2 D O N S an imensiona Inter D click the plus sign next to the Ports line This will

RTC-P3 Hardware Manual - Inter-Dimensional Technologies, Inc.

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