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TAPWATCH® VERSION 2.2

1. choices are Text txt or Spread 03253E fm Page 26 of 53 3 5 View hc 2 28 06 Confidential to Inovonics sheet csv txt files can be viewed and edited with word processing applications csv files are formatted for database software 7 Create Out File Creates a space delimited text file that contains the most current meter information on a site The text is orga nized in rows with one meter per row Each row consists of several columns of current information on each meter The files are called Out Files because of the out suffix on the file name The Out Files are often referred to as out files The default location on the hard drive is C Program Files TapWatch2 Files Site Name Export The default name for each file is Property D_Date out It is not possible to create an out file without data to export Figure 3 30 View Meters Screen TapWatch 2 20 View site data for abacoa ial x Site Comments Meters Exception Log E Exception B Low Battery Inactive Reading for 1 22 02 Calendar T Test R Reset Building Name AptUnitt MeterID TxID Utility Conn Status IMC Count CF 20 301 2684524272 Water All OK 0000000 0004181 10 00000041810 24 23 2684605567 Water All OK 0000000 0000362 10 00000003620 22 20 2684605604 Water All OK 0000000 0000068 10 00000000660 21 23 2684605610 Water All OK 0000000 0001240 10 00000012400 23 23 2684605618 Water All OK 0000000 00
2. watch only the activity on the tagged items 2 To select one building for the Watch feature in the Comm Sniffer left click on the building then in the Watch column right click to change from No to Yes 3 To select all of the buildings for the Watch feature right click on the header Watch column to toggle No and Yes selections B Add Edit a Repeater Figure 3 23 Add a Repeater Screen Add a Repeater Enter the repeater information then press Register to log the repeater Description of repeater location Comments LOCATION NOT DOCUMENTED REDISIED amp ave OK Cancel l Click on Add or Edit button Add a Repeater or Edit a Repeater screen opens These screens share the same appearance 2 Enter or edit the description of repeater location The default text in the comments field is Location Not Documented Enter or edit location description during installation to have this information in the future 3 Register repeater It is recommended that repeaters are registered to provide diagnostic information 4 New or edited Repeater will appear under Repeaters tab OK saves and exits screen Cancel exits screen without saving C Delete 1 Click on Delete button Message Are you sure you want to DELETE the repeater at location Descrip tion Click on Yes repeater is deleted from database Click on No screen returns to Repeater screen witho
3. TABLE OF CONTENTS Section 1 0 Overview Tap Wateh oio soi eh ein a a eS is 3 Section 2 0 Installing TapWatch Software oooooooooooooooorrrsrcrcrrrrrooooo 4 2 1 Hardware Requirements for Computer Stations and Laptops 0 0 0 0 ce eens 4 LSO LW are iStalation 2 4 c0342 a AS e E ees AE E E ELS 4 23 Standard Software FeatUreS varada da a bee keh E A r E SES EENS 5 24 Non Standard Software Features i 44 0 4364 46000 herdaoddedebadtindedstedwotddes 5 Section 3 0 Using Tap Watch Software sssescsosscosoosesoooecesooooeeooooeeeoooo 7 5 Options to Launchthe Program te yn es bate ee ee es bee ee ee e 7 Dalal ANDOUE SCLC OM feces ch tat doy Bes Seles os AR Sy or delice ee deeds bem Gna Bont eye Gea ded en a 8 32 Mal screen LI tO S samo aida As sd bce ede ee 8 dl DOM OC A E 9 JLL EN 9 SAO DEA SINC a id ud dada ib O ista Ogee AS END 11 O T o Oraa A E E Oe crepe atats ct gk Naar 2 12 EE A A EN 12 Ao AA eh aS ets wd ER pens lene a 5 eee sates fenus ounce od 12 o UA VV AUC NE pp a iste es a a a a AI 13 520 CONNCCHON SCICCN st vine kiurew A dada 14 Sl Ole CLIO MGIC ALO a ese od iaa o iaa 14 A UNA A bs ee Wr ba eb did ed oa ae g 15 9 0 UCC System ION N ene te nea ey ah et E ee Gea iw Ye are Gite 15 5 34 Command BUttONS 2240 5 Jick abet AA Ad Pash ADA AA AI 15 OA a ets E EE de E EE EE E bY EEE EEE E EE nay Git 17 Fe E Ta Derea ea a a aa a a ak a E E E S S 17 Opa A EEE at nih E E NN 19 FE BdA S E II O 20 I
4. will change all builds that have been tagged with yes in the Watch column to a no c Clear Selected Meters will change all builds that have been tagged with yes in the Watch col umn to a no 4 Clicking the Export button opens a Windows Browser dialog box to save the data in a csv or txt file The default location is C programFiles tapwatch2 files property D CommSniffer 5 Clicking the Clear Grid button will clear all displayed items in the grid 6 4 DCC Phone connections A If you are in an active session the DCC confirms that the connection is still valid periodically If it does not receive back an indication that the session is valid it will disconnect itself and go back to a dial tone status B Even if a session is not in progress and the phone line is hung for some reason the DCC will check this status every time the supervision window expires If it finds an invalid state on the phone line it will attempt to reset it C If you are in a session and a warning window is displayed the program must have a response within 4 minutes or the DCC will disconnect you 6 5 Configuration changes A If you connect to a site and the site configurations are POTENTIALLY different the program will give you a 03253E tm Page 48 of 53 6 4 DCC Phone connections hc 2 28 06 Confidential to Inovonics warning to this affect Figure 6 3 Configuration Change Warning Warning FA 17 ou do no
5. Apt Unit The identifier for the apartment for each transmitter C Meter ID The identifier for each meter assigned manually d TXID A unique unchangeable number in the transmitter e Utility The type of utility to be metered Water Gas Electric or Other f Conn The connection type A variable in the type of medium being metered g Status The status at that point in time of the transmitter Indicates 1f the trans mitter has a low battery has become inactive is missing the case cover has recently been reset or is in normal condition h Legend The legend defines the letter codes that relate to the transmitters sta tus e E Exception e B Low Battery e T Test Cover is off e I Inactive e R Reset 1 IMC The initial meter count j Count The raw count data from the transmitter 03253E fm Page 25 of 53 3 5 View hc 2 28 06 Confidential to Inovonics k CF The count factor selected based on the type of meter used l TotalFlow The meter dial should have same reading 4 Clear Meter Readings Click on Clear Meter Readings button to display calendar screen and select date of data to clear Figure 3 28 Clear Meter Readings Clear Meter Readings Clear Meter Readings before 03 19 2001 a March 2001 25 26 27 28 1 2 3 4 5 6 7 8 9 10 E a E y 18 49 20 21 22 23 24 25 26 27 28 29 30 31 123 4 5 6 Today 3 19 02 a Select date on pop up calendar to
6. Head End installation The DCC Data Concentrator and Communicator is installed at the submetering site s Head End location to collect data from the FA5200 series transmitters via the FA403 receiver It communicates with the Read Bill Collect service via modem over the tele phone line or to a technician s laptop PC via a serial port when the technician is on site This allows the service technician to do site data entry data retrieval trouble shooting and to easily make changes to the site information in the DCC oe eo Oy 03753E 1m Mount the DCC below the FA403 on wall using anchors and screws provided The DCC and FA403 are usually mounted in an unobtrusive location near phone lines and a single standard 120VAC wall outlet Note The FA403 provides the means for passing RF messages to the DCC Connect the FA403 to the DCC using 4 conductor 22 gauge unshielded wire with a maximum length of 100 feet In typ ical applications the FA403 can be wall mounted at 6 to 7 feet As a general rule the higher inside the building that the FA403 is mounted the better the RF reception Connect the phone line from the screw terminals on a hardwired wall bracket to the terminal blocks on the DCC The phone line should be connected via the screw terminals to the telephone wall outlet The plug in phone connector is provided for easy access to the phone line during future on site maintenance Connect 14VAC power to the DCC with the transformer pro
7. as type choices are Text txt or Excel csv File PropertyID Exceptions DATE Default location C ProgramFiles Tap Watch2 Files Property ID Exceptions Exception Events An exception event is defined to be an event that occurs in EXCEPTION to normal TapWatch system opera Page 28 of 53 3 5 View hc 2 28 06 Confidential to Inovonics tion as well as a number of routine occurrences such as connects and disconnects As exceptions occur they are written to an exception log There are numerous types of exceptions described below E Reset and Private Exceptions The Tech mode and Corporate mode are able to retrieve two other types of exception information from the DCC in addition to the regular exceptions noted above When a connection to a DCC is made with TW2 in Tech or Corp mode and the user is retrieving the regular exception log then the Reset and Private excep tions are automatically downloaded from the DCC and exported in csv format to the following directory and files Note these exceptions are not retrieved when using Auto Download Section 3 7 C program files tapwatch2 PROP ID Exceptions Hidden PROP IDOExceptions Reset DATE csv C program tiles tapwatch2 PROP ID Exceptions Hidden PROP ID Exceptions Private DATE csv Table 1 Transmitter Exceptions Tx Test Indicates a test transmission or that a cover has been removed from a piece of hardware Tx Tamper restoral End of test transmission or
8. cated site A TapWatch creates a unique Identifier Folder Indigo in the example shown for every site based on the prop erty ID name 1 Apt Unit Readings a Default location for all exported Apt Unit Readings 2 Autobackup a Location of automatic backup files 3 Backup a Default location for all Backup files 4 Check in a Default loation for check in monitoring report 5 Comments a Default location for all exported site Comments 6 CommSniffer a Default location for all exported CommSniffer files 7 Daily Readings a Default location for all exported Daily Readings 8 Exceptions a Default location for all exported Exception Reports 03253E tm Page 41 of 53 3 7 Automatic Download hc 2 28 06 Confidential to Inovonics 9 Export a Default location for exported out file 10 Summary a Default location for all exported summary reports 11 Repeaters a Default location for repeater monitoring report 12 DCC System a Default location for BIOS rev level Firmware rev level Serial and manufactured date of DCC B Password File Put the password file returned from corporate in this folder C Password Key Send the file in this folder to you corporate office l Password Key User Name 03253E fm Page 42 of 53 3 7 Automatic Download hc 2 28 06 Confidential to Inovonics Section 5 0 Tap Watch Hardware 5 1 DCC and FA403 Description and Installation 5 1 1 DCC and FA403
9. mdb i BELAIF T Tw FPasswordCreator Blank mdb i BELMONTE y Ty RealTime ata mdb i BRENTWODO 3 TWReall ime ataBlank mdb H E CEJKFDA 3 Ty Repeaters tatus mdb EH 2 03 FEMILTON 3 Tw Repeaters tatusBlank mdb E GOLFEROOK _ 3 Ty RepeaterStatus ransher mdb mf croapimsdrs 24 objectis 58 4MB Disk free space 6 0656 Page 40 of 53 3 7 Automatic Download Confidential to Inovonics Address C Program Files T apatch2 D atabases hc 2 28 06 4 0 4 TapWatch2 Mod Files Folder These files should NOT be modified by Technicians Figure 4 3 ModFiles folder Viewed in Windows Explorer Folders oi EROS Tapwatch de a File Type 1 mod H E Databases File Type 2 mod 03 Files a File Type 3 mad a File Type 44 mod 2 ModFileDesc txt A File Type 1 mod B File Type 2 mod C File Type 3 mod D File Type 4 mod E ModFileDesc txt 4 0 5 TapWatch2 Files Folder Every site created in TapWatch creates a User Site File Folder by Property ID with all of the subdirectories listed below The files created appear in alphabetical order by the Site Name Figure 4 4 Typical site file folder Viewed in Windows Explorer Folders x io i M Tapwatch a Apt Unit Readings H I Databases AutoBackup 3 4 Files _ Backup 6 3 006 INDIGO Comments i Password File seed Password Kep ted ModFiles JJ Daily Readings _ Exceptions Note This icon initiates an auto download of the indi
10. such as Palm PDA Hot Synch software Ze To select click on the radio button next to Direct Serial Connection 3 Select To DCC or To FA403 a Selecting the FA403 is used when simply registering a site or when watching the COM Port Sniffer without using a DCC Click on Edit checkbox Select the COM Port corresponding to the serial cable connected to the DCC or FA403 Verify that the serial cable is connected between the PC and the DCC or FA403 receiver Click on Connect button C Data Retrieval Settings These settings dictate what information will be retrieved from the DCC These items need to be checked prior to clicking the Retrieve data from DCC button Site Configuration Exceptions and Meter Readings are dis cussed in more detail in Edit Site Information Section 3 4 and View Site Information Section 3 5 sec tions 1 Get Site Configuration a The core elements of the site s files containing information on site information buildings repeaters and meters 2 Get Exceptions a These are used to create the exception log based on the exceptions from the DCC See Exception Log Tab section 3 5 5 The number of exceptions is variable and the maximum is about 3000 events The most recent exceptions are retrieved first To save time during the data retrieval from the DCC and to obtain only the more recent exceptions the selecting of a small percentage is best 3 Get Meter Readings for
11. 2001 09 56 00 Yes Bldg 5 5 307 ooo0000 2684671867 OK 08 01 2001 09 59 00 Yes Bldg 4 4 308 0000000 2684671863 OK 08 01 2001 09 58 00 Yes Bldg 4 4 307 0000000 2684671862 OK 08 01 2001 09 57 00 Yes Bldg 5 5 303 ooo0000 2684671858 OK 08 01 2001 09 58 00 Yes Bldg 4 4 305 ooo0000 2684671856 OK 08 01 2001 09 56 00 Yes Bldg 5 5 302 ooo0000 2684671854 OK 08 01 2001 09 59 00 Yes Bldg 4 4 304 ooo0000 2684671851 OK 08 01 2001 09 54 00 Bldg 4 ooo0000 2684671850 08 01 2001 09 53 00 Export Check In Data Refresh Page 51 of 53 6 8 Check in Monitor hc 2 28 06 Confidential to Inovonics Section 7 0 Addendum to the TapWatch 2 User Manual 7 1 SW5800 CONT Contractor Mode 7 1 1 General Description The TapWatch Contractor mode is intended for individuals performing contractual work for TapWatch Autho rized Distributors such as contractors who install the submetering equipment at a site This mode of the Tap Watch software 1s not intended for retrieval of meter readings on a regular basis such as for billing 7 1 2 Installation Variations When the user installs the SW5800 CONT software it installs automatically in the Contractor Mode Any installation of this software requires the user to call Inovonics to obtain the activation code that allows the soft ware installation to proceed It is not possible to upgrade this mode of the TapWatch software like can be done with the other modes of the software 7 1 3 Unique features of contractor
12. 2002 11 50 00 06 10 2002 11 47 00 06 10 2002 11 51 00 06 10 2002 11 48 00 Database Last Modified 04 05 2002 10 04 28 Database Last Modified by Mike McCarty Inovonics Last Published to DCC 94 05 2002 10 04 34 All rpters are outside about 20 feet high outside without nemas well protecte fire access at unit 3104 fire access at unit 2101 fire access at unit 1116 fire access at unit 5101 fire access at unit 4104 Export Repeaters Close ma A Repeater Spreadsheet This screen displays the location Status Repeater ID Date amp Time and Comments related to each repeater Each column can be sorted in ascending or descending order by double clicking on the column header l Location Location for this repeater as it was entered during registration Last Published to DCC by Mike McCarty Inovonics 03253E fm Page 27 of 53 3 5 View hc 2 28 06 Confidential to Inovonics 03753E 1m 2 Status Status of the repeater More description is given below 3 Repeater ID The registered identification number of the repeater 4 Date amp Time The date and time corresponding to the Status 5 Comments Comments for this repeater Status Types 1 OK normal operation 2 I Inactive 3 B Low battery if repeater power is being backed up with a battery 4 Registered just registered to the system Export Repeaters This feature permits the repeater tab data to be opened in Microsoft Excel or in p
13. B During the installation of the TapWatch software the user must call Inovonics to get the installation activation code Once this code is entered they are asked for their first name last name and the name of the company This is the beginning of establishing control of the software and DCC communications Created during the installation of the software are two directories and one file under the TapWatch2 directory 1 Directory C Program Files TapWatch2 Files Password File 2 Directory C Program Files TapWatch2 Files Password Key 3 File C Program Files Tap Watch2 Files Password Key Password Key First name Last name txt Figure 3 33 Exploring Pasword Key BT Exploring Password Key All Folders ln Tapwatch2 E Databases Bu Files Password File E Password Kep ModFilez 1 PEU Se A bytes C When the TapWatch software tries to connect to the DCC a connection may occur at one of five different authorization levels TapWatch software users either manually provide passwords when prompted to do so or if there is a match the password will be automatically provided from the user s Password Key file Pass words for the site DCC are stored in the DCC The five levels are 1 Corporate a Allows the user to both retrieve and send data to the DCC b Allows for establishing and changing the service technician temporary view amp edit view only and property owner passwords in the DCC 2 View and Edit a Allows
14. T apafatch2 Folders Fy Tap atch Bg i BAA Databases E INSTALL LOG BAA Files la RESIZE32 0C 2 ModFiles Br ee La Install log Resize32 0cx 3 TW2 exe Application File This is the executable file that opens TapWatch software Add this file to the Startup directory in Windows to open TapWatch when Windows opens 4 unwise exe Application to uninstall TapWatch software 03253E im Page 39 of 53 3 7 Automatic Download he 2 28 06 Confidential to Inovonics 03753E 1m B TapWatch2 Databases Folder In general these files are for storing data generated by features of the TapWatch software Figure 4 2 Databases folder Viewed in Windows Explorer B Exploring Databases File Edit View Go Favorites Tools Help Eo gt mjg A 2 Back Favara Up Cut Copy Paste Unda Folders a ks E a Tassie By T Config mdb E Mal Databases 3 PewErorTrap mdb 3 PeErorTrapBlank rmdb al Q Pies 20 TwExceptions mdb H O 111111 2 TWExceptionsBlank mdb BQ 1141 al TWEsceptions ranster mdb H E ABC al T Firmware mdb HCJ E558 Y Tw M ain Idb H E G7EGREENG al Tw biain mdb 1 23 FO4B AY COVE al Twb ainBackup mdb Hy 712 3 Tw MainbBlank mdb H AEACOA 3 TM ainCancel mdb 1 63 AEE BETA 3 TM ain ranster mdb H E ALPHA 2 TwmeterReadings mdb i ALPHA 3 Tw MeterheadingsBlank mdb Ey APBRGTSGE a Ty MeterR eadings Transter mdi H a ASHTONLAK 3 Tw PasewordLreator
15. THE SITE DATA Once a meter is added as Conventional it must be deleted and reprogrammed as Enhanced Conventional mode is used with FA5200 M and 5200 H transmitters produced prior to June 1 1998 Page 18 of 53 3 4 Edit hc 2 28 06 Confidential to Inovonics b Supervision Window The Supervision Window is the period of time during which all wireless devices are expected to check in to the receiver This provides a functional test of the system RF performance When devices fail to check in the DCC generates a fault or trouble signal The default setting is 4 hours This can be extended to 24 hours maximum Consult Technical Services before extending the Supervision Win dow c Modem Rings The Ring Count is used to program DCCs with the number of rings before it answers the call A value of 1 Ring Count is recommended 3 4 2 Comments Tab Make Comments each time maintenance is performed to keep an accurate historical record is obtained and to pass information NOTE This is the ONLY RECORD OF SITE CHANGES Figure 3 16 Comments tab among technicians TapWatch 2 00 Edit site info for Indigo n Apartme laj x Comments Buildings Site Comments Maintenance reported cover on meter had been removed Have replaced and will check regularly Also said battery replaced on Building 600 Unit 6010 lt W E Coyote 3 26 00 12 59 58 gt Building 600 Unit 6010 battery on transmitter low Contacted maintenan
16. __ Period a This is the raw count data from the transmitters at the site b A period is an interval of time in the past currently defined as one day NMA 3 3 3 DCC System Information A The DCC System Information can not be edited It displays the information provided by the DCC This infor mation is dynamically displayed ONLY while connected to the DCC 1 ROM Rev Level Firmware programmed into the processor chip at the heart of the DCC 2 Flash Rev Level Updatable Firmware 3 Serial Number The DCC s unique identifier 4 Firmware Date Time When the DCC was manufactured 3 3 4 Command Buttons A Connect l Active on screen until connected to DCC or FA403 B Disconnect l Active on screen when connected to DCC or FA403 C Retrieve Data from DCC 1 Active on screen when connected to DCC 2 Set Data Retrieval Settings prior to clicking on this button See Section 3 3 2 paragraph C 3 To insure that most recent data is changed it is important to retrieve Data prior to editing site a Inovonics recommends that users note in the Comments tab whenever files are or will be updated to DCC Also it should be noted if there are specific times when changes will or might be erased by other users modifying data Note If you have just sent data published to a blank DCC the user must disconnect and then reconnect to that DCC before readings and exceptions can be retrieved A pop up screen will inform the user of this si
17. any prefixes to dial Tapt atch 2 00 iriennet Figure 3 37 Connection Screen HEC Saem Iniormelon BIOS Riv Level Linton Farman Row Level Unknown Serial Number Linton Manufactured Unknown Connected mode Connection Type Modem ean Comm Port ls r Modem dial fa a ra Data Retrieval settings Direct Senal Connection M Edit E r Data Retrlewal Settings M Gea Sie Configuration F Get Exceptions 10 of man F Get Meter Readings for E periods com Figure 3 38 Use Default Passwords check box screen along with the locations for the OUT file to be cre E Out File Type Out File Location File Type mod C Default location File Type 2 mod Default and optional location File Type 5 mod File Type 4 mod C Optional location CAMy D t Browse View Description File Camy Documents Use Default Passwords Save amp Close Close the Connection Screen and exit the TapWatch software program The TapWatch program must be closed in order for the Auto Download to work Run the program icon created in 1 above by either using Windows explorer The Windows Start Menu selecting Run and then Browsing to the icon or an automatic program scheduling Note a common automatic program scheduling software is Norton Program Scheduler This program has a limit of approximately 25 programs that can be scheduled which may be limiting if you have m
18. edit level 2 If there is no match the user will be prompted to type in the password Presented will be all the possible password levels and the user will select which level his password is and then type it in Figure 3 34 Password Screen CAT Enter the password for this site and then click OK Password View amp Edit View amp Edit Temporary C View Only Property Owner C View amp Edit Password Control Level 1 Once connected to a DCC in the view amp edit mode the user can select the Change Password button from the Connection Screen Figure 3 35 Change Password Screen Edit the password settings and then click Set to save Old Password SIMPLE New Password V25F890X5734 Confirm Password V25F890X5734 View amp Edit C View amp Edit Temporary C View Only C Property Owner Cancel 2 The user may at this point a Change his own view amp edit password by entering his password it must be known and then typing in the new password twice b Change the property owner password by entering this known password existing in the DCC and then typing in the new password twice c User can not change the corporate password The corporate password can only be changed at the Corporate Level D View amp Edit Temporary Password Control Level 1 Once connected in the View amp Edit Temporary mode they user cannot change any passwords 2 The user can view retrieve and change all t
19. for future use Note the pass word key is NOT required to use the DCC Its purpose is to to allow the corporate office to embed an encrypted password in the DCC If the password key is not created technicians will be prompted for a local password each time they access the DCC 03253E tm Page 33 of 53 3 6 Passwords hc 2 28 06 Confidential to Inovonics 3 6 2 Using TapWatch software to Connect to the DCC A When the TapWatch software tries to connect with a DCC via either the serial port or modem a check is made to determine what TapWatch software mode the program is in Corporate Technician or View The corre sponding password in the user s Password Key file will be used to try to connect to the DCC Programmed and stored in the DCC are the unique passwords which allow access to the individual DCC Note The View software mode was formerly called the Billing software mode due to its usage by billing centers Any reference to the Bill ing sottware mode should be understood as the View software mode B There are two possible ways to have the DCC recognize the password of the user trying to connect to it 1 When establishing connection the DCC a check will be automatically be made of the TapWatch soft ware to find if any of the passwords existing there match those in the DCC If there is a match the DCC and TapWatch software will connect at the determined password level Typically the service technician will connect at the view amp
20. mode A Limited Retrievals TapWatch Software Contractor Mode TW2C will limit the number of times the site meter readings can be retrieved After 100 meter reading retrievals the software will no longer function Upon starting exiting or after a meter reading retrieval a message box will appear on the screen The information shown includes the maximum retrievals allowed usually 100 amount used and amount remaining Meter Reading Retrievals Limit 108 Amount used 3 Amount remaining 105 This ts the Contractor Mode of Tap atch 2 software which has limited functionality You will need to contact Inovonics to purchase another copy once any of the above limits are reached A full use mode is also available Contact your Account Manager for details 800 782 2709 or sales inoyonics com Each time the Meter Readings are retrieved from a DCC TW2C checks to see if the Meter Reading Retrieval count factor has reached its limit Upon starting TW2C and if the limit is reached the program will display the following message and then close the program once the user clicks an OK box A This is the Contractor Mode of Tapuratch 2 software which has limited functionality YOLU HAVE REACHED YOUR LIMIT AND WILL NEED TO CONTACT INOVONICS TO PURCHASE ANOTHER COPY BEFORE YOU CAN RETREIVE MORE METER READINGS A full use modeis aso available Contact your Account Manager for details GU0 762 2709 or salesiguinovonics com B Re in
21. modem or COM Port you are trying to access to determine their numbering scheme 2 To select a modem connection a Select the radio button next to Modem b Click on theEdit checkbox c Select the COM Port for your computer 3 To enter Modem Dial in s a Remember to disable any special features on the telephone line prior to dialing using the codes the telephone company provides b Click on the Pre dial checkbox and enter numbers that are to dialed before the primary phone number of the site s DCC modem dial The check box must be checked if the modem is to dial these numbers De select the check box if the modem is to not dial to these numbers c Enter the modem number to dial the site s DCC d Click on the Post dial checkbox and enter numbers that are to dialed after the primary phone num ber of the site s DCC modem dial The check box must be checked if the modem is to dial to 03253E tm Page 14 of 53 3 3 Connection Screen hc 2 28 06 Confidential to Inovonics these numbers De select the check box if the modem is to not dial to these numbers e Click again on the Edit checkbox to de activate the area and prevent accidental changes f Click on the Connect button to dial the site s DCC B Direct Serial This option connects to the DCC or FA403 receiver via a direct serial cable connection Maximum cable length is 25 feet 1 Remember to disable any other programs that monitor the serial port
22. on opposite sic West building at far end of community pool area Attached to building 400 entrance on opposite sic East building on far end of community pool area Attached to building 500 entrance on opposite sic Third building on right when entering the communi Attached to building 600 entrance on opposite sic Second building on right when entering the commi Attached to building 700 entrance on opposite sic First building on right when entering community pe Attached to building 800 entrance on opposite sic Entrance to apartment complex leads to commur 1 Add Edit Delete Database Last Modified 03 28 2000 13 32 25 Database Last Modified by yy E Coyote Acme Energy Last Published to DCC 03 21 2000 07 44 46 Save Save amp Close Cancel TR Last Published to DCC by aa a A Building Spreadsheet This screen shows the building descriptions the number of registered repeaters in each building and the comments associated with each building It also has a special watch feature When you double click a building under the Buildings tab in TapWatch 2 it opens the building to Edit Com ments 1 The watch feature allows the user to tag a building meter and or repeater for observation The Comm Sniffer then allows the user to watch only the activity on the tagged items Typically this is used only when troubleshooting a site a To select one building for the Watch feature in the Comm Sniffer
23. programming data in non vol atile memory They do not require reprogramming after loss of power Install new battery and press the transmitter reset button to re initialize the transmitter and restore programming Its count will go to zero and the initial Meter Read field will be updated in the Tap Watch setup 03253E im Page 45 of 53 FA5200 series TapWatch transmitters Intended use Transmit data from multiple residence water meters to TapWatch receiver Data is collected in a PC which transmits data to billing centers Specifications 3 55 x 1 70 x 0 92 8 years at 70 to 90 F 20 to 30 C Higher temperatures reduce battery life 3 0V lithium DL123A The battery is always supervised Mounting transmitters Use screws provided to mount backplate on wall Fit housing over backplate latches and slide toward corner tabs to lock Wire enters the housing through side access thru hole Figure 1 To dismount remove the battery and depress the release latch while sliding housing off backplate Figure 2 Dimensions Average battery life Battery BAT604 Connecting transmitters to meters See Figure 3 Connect FA5200 series transmitters as follows e Attach removable header terminal if removed to transmitter board as shown e Fully insert stripped wires into the removable header terminal e Tighten screws to secure wires to the removable header terminal Registering transmitters See Programmi
24. the View and Edit password set in the default passwords If the password in DCC does not match the password in the user s Password File no data will be retrieved If the password in any of the DCCs does not match the password in the user s Password File no data will be retrieved TapWatch Program Mode Password Level Corporate Corporate Technician View amp Edit View View Only 7 If the Site configuration in the DCC is different from that in the TapWatch database the site configura tion in the user s TapWatch database will be overwritten It is expected that the configuration at the site is the most accurate and current If the user needs to revert back to the old configuration that informa tion is stored in the Auto Backup directory for that property 03253E tm Page 38 of 53 3 7 Automatic Download hc 2 28 06 Confidential to Inovonics Section 4 0 File Locations 4 0 1 Desktop Icon A An icon with a shortcut to TapWatch is created during setup 1 The shortcut location C Windows Desktop 2 The shortcut target C PROGRAM FILES TAPWATCH2 TW 2 exe 4 0 2 Start Navigator A Click on Start button TapWatch is located above the Programs icon on the Start list 4 0 3 Directory and Subdirectory Structures A Directory and Subdirectory All TapWatch2 folders and files are saved in C PROGRAM FILES TAPWATCH2 during setup Figure 4 1 TapWatch2 Files C Program Files TapWatch2 Address C Program Files
25. the DCC thought the time was and what the reset time is Readings stamped for the day prior to the clock being lost will be correct but the readings for the other data will start on January 1 1980 C Contact Inovonics Technical Services and have us manually connect to your computer and modify its database to reflect the proper days in the meter readings IF outfiles are needed for that period Loss of clock should be a rare occurrence as there is a capacitor on the DCC that will hold the clock for several days 03253E im Page 49 of 53 6 6 Loss of Real Time Clock ha 2 28 06 Confidential to Inovonics 6 7 Data Entry Recommendations 03253E tm Because many functions of TapWatch utilize database sorting and because the data stored in the DCC is used by different people it is helpful if installers use the same conventions for naming sites formatting numeric entries using abbrevia tions etc Following are recommendations to help standardize data entry procedures If feasible provide employees and installers with written instructions listing your company s rules for entering data using abbreviations and setting times It is also a good idea to include a list of correct spellings of names or locations used in addresses and site names Be aware of data that affects sorting Always be consistent A Data that will affect sorting 1 Site name 2 Property ID Alpha numeric format and punctuation must be consistent Use the format estab
26. the user to both retrieve and send data to the DCC b Allows for changing view amp edit temporary view amp edit view only and property owner passwords in the DCC if the previous password is kown 3 View and Edit Temporary a Allows the user to both retrieve and send data to the DCC b Does not allow user to change any passwords c Password is not stored in the computer with TapWatch software so it must be manually typed in each time communications with the DCC are established 4 View Only a Allows the user such as the billing center to view and retrieve data from the DCC b Does not allow the user to change anything c User cannot change their own password 5 Property Owner a Same as View Only but password is not stored in the computer with TapWatch software so it must be manually typed in each time communications with the DCC are established b Note TapWatch software licensing agreements between Inovonics and its distributors do not allow the software to be installed at a property manager owner site 03253E fm Page 32 of 53 3 6 Passwords hc 2 28 06 Confidential to Inovonics Table 6 Password Access Summary Table View amp Edit Property Temporary Corporate View amp Edit View Only Owner Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Temporary Password Password 3 6 1 User setup Setting up the default passwords in TapWatch software A B All passwords used
27. tone If a dial tone is not detected and a previous loss of phone line exception has not occurred a loss of phone line exception is generated Phone line no longer missing A Phone Line No Longer Missing exception is generated if a previous phone line missing exception has occurred and a phone line test at the end of a supervision win dow has occurred or a call has just been disconnected Failed data reception Failed data reception indicates that data failed to be received from the DCC The activity needs to be repeated until data is received or sent successfully Failed data transmission Failed data transmission indicates that data failed to be sent to the DCC The activ ity needs to be repeated until data is sent successfully Log Off Log off exception occurs if a disconnect command is received while currently logged on or if a status or no other command has been received for a 4 minute period while logged on 03253E tm Page 31 of 53 3 5 View hc 2 28 06 Confidential to Inovonics 3 6 Passwords A Passwords are an integral part of the communications between the TapWatch software and each DCC In order to maintain the integrity of the site configuration and the value of the meter readings at each site passwords are used to control who can access and who can change data in the DCC The three major levels for passwords are the corporate level the technician s view amp edit level and the billing center s view only level
28. unit 3 Enter Count Factor This identifies the amount of flow needed to cause the meter to generate a single pulse 4 Enter Utility Type Use the drop down list to select an option Electric Gas Water Other 5 Enter Meter Type Use the drop down list to select an option Pulse 6 Enter Meter Connection Use the drop down list to select an option All Other Totals On Site This area contains the information on the hardware contained within a site The total number of buildings units within that building repeaters meters and the type of meter is displayed Page 17 of 53 3 4 Edit hc 2 28 06 Confidential to Inovonics Installation Summary Provides the user with a comprehensive single source for viewing all site information Figure 3 14 Installation Screen Save Installation Summary F 1 Click on Save Installation Summary Windows Browser dialog box opens Save as type choices are Text txt or spreadsheet csv Text files can be viewed and edited by most word processing software like MS Word CSV files can be viewed and edited by most spreadsheet software such as MS Excel Preferences Figure 3 15 Preference Screen Preferences ype P Edit Enhance nl 1 Click on Preferences button Preferences screen opens a Site Type Enhanced mode is the most commonly used mode Unless instructed to change software to Conven tional mode DO NOT ALTER THIS PREFERENCE CAUTION CHANGING THE MODE WILL REQUIRE RE KEYING
29. 0 2684492323 UNREGISTERED 2664492908 UNREGISTERED 2604492327 UNREGISTERED 2604492335 UNREGISTERED 2604491794 UNREGISTERED 260449175605 UNREGISTERED 2604491769 UNREGISTERED 2604492568 UNREGISTERED Figure 3 22 Edit Repeater Screen Repeaters Number of repeaters on this site Repeater located next to unit 1001 Repeater located next to unit 1051 Repeater located next to unit 2001 Repeater located next to unit 2051 Repeater located next to unit 3001 Repeater located next to unit 3051 Repeater located next to unit 4001 Repeater located next to unit 4051 Repeater located next to unit 5001 Repeater located next to unit 5051 Repeater located next to unit 6001 Repeater located next to unit 6051 Repeater located next to unit 7001 Repeater located next to unit 7051 Repeater located next to unit 8001 Repeater located next to unit 8051 Community Building 2684492902 Repeater located next to main entrance Add Edit Delete Database Last Modified 03 28 2000 13 32 25 Database Last Modified by yy E Coyote Acme Energy Last Published to DCC 03 21 2000 07 44 46 Last Published to DCC by aa a Save Save Close Cancel EE A Repeater screen This screen displays the location Tx ID and Comments related to each repeater It also has a special watch feature 1 The Watch feature allows the user to tag a building meter and or repeater for observation The Comm Sniffer then allows the user to
30. 000052625 103219297 IRSARSENEN Al ater OOOO aneart4 nannnna 744 Clear Meter Readings Apt Unit Readings Export Daily Reading Create Out File i Database Last Modified 03 14 2002 17 27 41 Database Last Modified by Michael May IWC Last Published to DCC 03 14 2002 16 35 50 Close TR Last Published to DCC by Michael May IWC A Meters Screen 1 Displays the status of the meters and repeaters installed on a site based on the date displayed after Reading For in upper left corner To select a different date to display open Calendar and change date 2 Calendar Click on Calendar button to display calendar screen and select dates of data to view Figure 3 27 Calendar Screen TapWatch 2 20 View site data for Norwood Tow Comments Reading for 3 5 02 Calendar A March2002 gt 15859 15859 24 25 26 27 28 1 2 45860 3 4 6 7 8 9 45860 10 11 12 13 14 15 16 459601 17 1840 20 21 22 23 158601 24 25 26 27 28 29 30 45860 Building 1 311 2 3 4 5 6 H5860 Building 1 Oy Today 319 02 158602 Buildina 1 011 10319406 268458602 Building Name Building 1 Building 1 Building 1 Building 1 Building 1 Building 1 Building 1 3 The spreadsheet displayed contains the following columns Each column can be sorted in ascending or descending order by clicking once on the column header a Building Name The identifier for the building each transmitter is located in b
31. 00776 10 00000007760 21 20 2684608840 Water All OK 0000000 0000142 10 00000001420 21 11 2684608849 Water All OK 0000000 0002283 10 00000022830 18 20 2684628756 Water All OK 0000000 0002474 10 00000024740 14 24 2684628761 Water All OK 0000000 0001277 10 00000012770 18 14 JRSARIOTER atar AJl nk nannanan NNN1 PFA 10 0000001 2740 18 17 10 00000010400 17 11 10 00000008050 20 302 Save in E Export a E al Ex 10 00000009670 21 14 3 abacoa_1 22 2002 out 10 00000023220 3 206 El abacoa 2 1 4 2002 out 10 00000021150 Create Out Fi le button 3 302 B 10 00000013930 3 201 10 00000023370 3 207 10 00000015590 H ani 1n NNNNNNESEN x Clear Meter Readings Database Last Modified File name Jabacoa_1 22 2002 out Database Last Modified by as Fot Cancel Last Published to DCC FT Open as read only Last Published to DCC b A NER 4 Create Out File Close mE a Out Files are also created during Auto Downloads See Section 3 7 3 5 4 Repeaters Tab Figure 3 31 Repeaters Tab Screen TapWatch 2 20 57 View site data for Arbor Gates 06 10 2002 11 47 00 2684579593 2684579601 2684573607 2684579613 2684579635 2684579638 2684579641 2684579649 2684579664 2684798974 2684798993 2684798997 2684800101 2684800116 06 10 2002 11 48 00 06 10 2002 11 50 00 06 10 2002 11 50 00 06 10 2002 11 50 00 06 10 2002 11 51 00 06 10 2002 11 48 00 06 10 2002 11 50 00 06 10 2002 11 50 00 06 10 2002 11 50 00 06 10 2002 11 47 00 06 10
32. 013 GRASS 3002 ORANGE 008 ASH 23014 AZURE 003 BANANA 009 WHITE 3015 PURPLE 3004 GREEN 010 ROSE 3016 PETAL Password 23005 BLUE LU 011SIENNA 3017 NIGHT O06 INDIGO 012 YELLOW 018 SNOW hs y File name bak Files of type Lancel Open as read only 2 Click on Restore button The default restore location will be the backup directory of the site you selected on the List of Sites screen 3 Find bak file under C PROGRAM FILES TAPWATCH2 FilesV Site Property ID Backup to select different bak file 4 Highlight file to restore then click Open 5 If site doesn t exist on List of Sites The selected backup file has been restored message is displayed 6 If site does exist on List of Sites the message Would you like to replace the existing site Site Name and Last Modified data With this one Site Name and Last Modified data is displayed E 7 Select Yes to restore bak and overwrite file The message The selected backup file has been restored is displayed 8 Select No to cancel restore function 03253E tm Page 10 of 53 3 2 Main Screen List of Sites hc 2 28 06 Confidential to Inovonics 3 2 3 Open a Site This option opens a site so you can perform all functions of TapWatch on an individual site NOTE If connecting to a DCC for the first time then there is not an existing site key The software will display a win dow indicating that connection ha
33. AM CES A IA AI A 21 JAO Edit Repeaters Lata 2avad dws das sd aid 23 OO A E aa eu thee a eee aes 24 Sel Olle Mtormation Tab soii aiii didas 24 SAA Ono MAA A NN 24 o A O 23 A II dab eee eae hoes 21 JISE Pon lios Laborda iria ido cda bos 28 O A ne a2 3 6 1 User setup Setting up the default passwords in TapWatch software 33 3 6 2 Using TapWatch software to Connect to the DCC 0 ee ene 34 on Automne Download ira harsh ee eee dk Mea ae heh Ad AAN AAA 36 section 4 0 Pile LOCATIONS ir AAA eras eases weeds 39 AOI DeESKIOp COM taras oe hada Gale mds Gees Rake we bow ee te a 39 FOZ Slant NaviCdlOr eii heed waa eae ead nee 39 4 0 3 Directory and Subdirectory Structures 0 0 ccc cee eee eens 39 AA A Tap Waten2 Moa Files Folder yi cia 2td o reba eel eee A doe es 41 Ae Lap y aten Biles POIGCE 5 2 duce wise ad SOS DAA lek eee 41 section 5 0 Tap VW atch Hard Ware usina ESAS RES OHS RAS DUNG RIOR RES 43 5 1 DCC and FA403 Description and Installation 0 0 0 nes 43 5 1 1 DCC and FA403 Head End installation 0 0 0 0 0 0c ee eee 43 A a o Ie i re Meta cadre O AN 44 5 1 3 Pulse Meter Transmitters PNMITS Tours ista spas 582648 44408 ci oe Loos 44 214 specifications for DCC and PA OS 2d iii id a a 46 Section 6 0 Using TapWatch as a Troubleshooting Pool ooooooooooooo o oooooo 47 Os Way 10 Ch A AE 47 62 Manasine Passwords sito nda ara a bo ae ba eee hk ee d 47 6 2 1 Understandin
34. ASE DEC System Information Data Retrieval Settings BIOS Rev Level Unknown Get Site Configuration T e 3 ransmit and Receive Firmware Rev Level Unknown Get Exceptions 100 of max Serial Number Unknown M T Get Meter Readings for iods Manufactured Unknown i d v4 i n d i cato rs ouso _ II 3 3 1 Connection Indicators There are two ways to discern whether TapWatch is connected to a site A The first connection indicator is in the Connection Mode field Not Connected will be displayed if com puter is not connected This status is checked at the beginning of the TapWatch session B The second connection indicator is the T and R box in the lower right corner of the screen 1 T represents Transmit 2 R represents Receive 3 Both blink red if open for connection and green if data is being transferred Gray indicates that a con nection is not established 3 3 2 Connection Type It is important to decide the method to be used to connect to a DCC either serial port or modem It is also necessary to select the correct COM Port for each type of connection A Modem Connection This option connects to the DCC using the modem telephone line 1 To learn which COM Port to select a You can determine your COM Port number by right clicking on the My Computer icon and select ing properties Under properties select Device Manager and then look at the properties of the spe cific
35. Meter Connection This field limits the Utility type Click on down arrow to see choices 8 Tx ID This number is automatically assigned when transmitter is registered Figure 3 21 Waiting for Register Screen Waiting for transmitter reset message Press the transmitter reset button to log the transmitter into the system 9 Register and Save all meters in a building at one time using the Register Unregistered Meters for this Building The order for registering the meters will be the same order as they were entered 10 After Save or Register and Save in the Add Meter screen a blank add meters screen opens To exit click Cancel 11 The New Apartment Unit will appear under Meters screen 12 After Save in the Edit Meters screen the edit meters screen closes C Delete Click on Delete button Message displayed Are you sure you want to DELETE the meter installation at Apartment Unit Number of Building Name Yes deletes meter from database No returns the screen to the Edit Meters screen without deleting 03253E fm Page 22 of 53 3 4 Edit hc 2 28 06 Confidential to Inovonics 3 4 5 Edit Repeaters Tab TapWatch 2 00 Edit site info for Indigo Garden Apartments __ Building 100 Building 150 Building 200 Building 250 Building 300 Building 350 Building 400 Building 450 Building 500 Building 550 Building 600 Building 650 Building 700 Building 750 Building 800 Building 65
36. any properties The Windows program accessory of Scheduled Tasks can also be used to launch the icon for each site When the program is run it will automatically start the TapWatch program dial the phone number for that site DCC connect to the site if the View and Edit passwords match retrieve the selected data disconnect from the DCC create in the Export directory an OUT file for that property and close the TapWatch program 03753E 1m Page 37 of 53 3 7 Automatic Download hc 2 28 06 Confidential to Inovonics 5 After Auto Download has been run a log of the event is recorded in the Auto Download Log txt file This file is located in the C program files tapwatch2 files directory This log can be viewed to deter mine if the download was successful or not Note that if power is lost to the PC running Tap Watch dur ing the data retrieval no note will be in the log It is recommended that the user check for a good retrieval message for each site in the log Figure 3 39 Auto Download Log txt file BY Exploring Files All Folders MEE Ez 2 44 Tapwatch2 7 E Databases J uto Download txt file Sm Password File PIO Key Y Password Key I 1 23 PROP ID 0 SWwRP3203 Sy SwRP32037 E objectis E 78 bytes Disk free space 179MB 6 Passwords are important for using the Auto Download When the Auto Download routine is used the DCC and TapWatch program will try to connect using
37. ate the Auto Download icon The icon is located in C program files tapwatch2 files PROP ID PROP ID Auto Download The example shows an icon for the property alpha 1 Figure 3 36 The Autdownload icon T Exploring ALPHA 1 All Folders HTT 2 Contents of ALPHA 1 EN o BA Tapwatch2 aj EU Databases EME Files ay ALPHA 1 la a pew JL CommSniffer 0 Fisher 2 Daily Readings E Min JE Except pions Password File 1G Excort 2 Password Key Hl P Summary H E PROPID H E SWRP92037 3 alpha 1 Suto Download 3 object s 5 a o bytes Disk free space 179MB A 03253E tm Page 36 of 53 3 7 Automatic Download hc 2 28 06 Confidential to Inovonics Under the Main Screen showing the list of sites and under the Selected File File Type 1 mod Auto downloaded Out Files go to Options button the Use default Passwords check box must be checked in order for passwords to be automatically checked In addition the type of OUT file should be confirmed at this Optional Location ated 4 The user will select the data retrieval settings on the Connection Screen See section 3 3 which data is desired to download site configuration exceptions and or meter readings for___ periods The setting selected here will be used for all Auto Downloads for this site until these values are changed In addi tion the phone number for the site DCC should be verified to be correct including
38. blished to DCC 03 21 2000 07 44 46 5 saws amp Clase Caneel Last Published to DCC by a a a a z oR Site Tab Property ID This was entered when you added the site You can edit this information here This field allows up to 12 characters Caution Property ID is used to name folder files Changing an existing Property ID can affect assorted files B Site Name This was entered when you added the site You can edit this information here This field allows up to 25 characters Enter Street Address This field allows up to 35 characters Enter the City State Zip and Country Enter the Tech Contact Phone and Fax Enter the Property Management Company contact person and contact information This is the necessary information to contact the property management company for this site Global Defaults The same make and model of meters and transmitters is generally used at a site Setting the global default inserts this data into the necessary Add Meters fields to reduce data entry when adding a meter The Add Meters can be edited without changing the global defaults 1 Enter the Meter Model If the meter model used is not on the list use Other The count factor or pulse rate will have to be manually entered based on the meter model used 2 Enter 5200 series transmitter PMT Model a The FA5201 is a one count per pulse unit b The FA5202 is a two count per pulse
39. button To use the default backup location press enter 1 The default location of each backup performed is C PROGRAM FILES TAPWATCH2 FILES S TE NAME BACKUP To select a different file location such as A for backups use the Windows Browser dialog box to select a new location When The selected site has been backed up message is displayed then press OK NOTE An alternative method to backing up data for all sites is to backup all files in the TapWatch2 directory to a location other than your PC hard drive The default location at the time of installation is CAprogram files Tap Watch2 The AutoBackup feature was created to help prevent data loss The AutoBackup feature is an automatic function of TapWatch soft ware Every time a site is edited a backup of this configuration is created in C PROGRAM FILES TAPWATCH2 FILES S TE NAME AUTOBACKUP Up to 25 backups are stored in this file The oldest backups are deleted when the directory tries to save the twenty sixth backup If a file is edited 26 times in a day all of the backup files in this directory will be for the current day 3 2 5 Delete a Site This option deletes a site Make sure to perform a backup prior to deleting because all Buildings Meters Repeaters and Comments related to the site will be deleted Make sure to create an outfile with the last known meter readings before deleting A B 03753E 1m Highlight the site you want to delete To highlight move the c
40. ce to replace lt W E Coyote 3 26 00 12 59 54 gt Building 200 Unit 2050 meter may have been tampered with Contacted maintenance to check meter and report back lt W E Coyote 3 26 00 12 59 51 gt Export Comments Add Date Time Stamp Database Last Modified 03 28 2000 13 32 25 Database Last Modified by yy E Coyote Acme Energy Last Published to DCC 03 21 2000 07 44 46 Save Save amp Close PE P Last Published to DCC by aa a zi T Ed TR A Click Add Date Time Stamp to enter the date and time into the comment field B Click on Export Comments button to export comments Windows Browser dialog box opens Save as type choices are Text txt Text files can be viewed and edited by most word processing software like MS Word 03253E fm Page 19 of 53 3 4 Edit hc 2 28 06 Confidential to Inovonics 3 4 3 Buildings Tab Figure 3 17 Edit Buildings Screen TapWatch 2 00 Edit site info for Indigo Garden Apartments Building 100 Building 150 Building 200 Building 250 Building 300 Building 350 Building 400 Building 450 Building 500 Building 550 Building 600 Building 650 Building 700 Building 750 Building 800 Building 850 First building on left when entering community pos Attached to building 100 entrance on opposite sic Second building on left when entering community Attached to building 200 entrance on opposite sic Third building on left when entering the community Attached to building 300 entrance
41. clear meter readings from that date and before b Click clear This does not clear meter readings on the DCC It only clears the meter readings in Tap Watch database 5 Apartment Unit Readings Select and apartment unit and then click on Apt Unit Readings button to display apartment readings Double click on an apartment line of the Meters Screen to see readings for that apartment Figure 3 29 Apartment Readings Screen Apt Unit Readings 2684490772 TAI E 14 2684490772 05 18 2000 23 15 00 306 2684490772 05 17 2000 23 41 00 305 2604490772 01 14 1980 23 10 00 305 a Export Apt Unit Readings e Exports text files txt or database files csv e File is named Property ID Apt Unit Readings date e File is stored at C Program Files TapWatch2 Files PropertyID Apt Unit Readings b An entry line to the apartment unit readings display is generated at the end of each period a day The date and time displayed are the last time the DCC did receive a message from the transmitter in that apartment If no new messages are received from a transmitter during a period inactive trans mitter the date and time posted is the last time a message was received 6 Export Daily Readings a This feature permits the Daily Reading files to be opened in a spreadsheet program such as Microsoft Excel or in programs that can read text files like MS Word AWindows Browser dialog box opens on Save Daily Reading screen Save as type
42. ction Type click on Modem or Direct Serial Connection Click on the Edit checkbox Enter the correct COM Port for your computer based on selection in 3 above a You can determine your COM Port numbers by right clicking on the My Computer icon and select ing properties Under properties select Device Manager and then look at the properties of the spe cific modem or COM Port you are trying to access to determine their numbering scheme If connecting over a phone line enter the modem number of the DCC that has the site information to be imported After the computer connects to the DCC a screen will request password information unless your com puter has been pre authorized via a password key in setup for access to this site If you do not know the password cancel from the site and follow the password process with your cor porate office to authorize your PC The Data Retrieval Screen will prompt you to retrieve data from the DCC Once the data has been transferred to your computer you will be placed in the Site Information screen After Close the imported site will be visible on the List Of Sites screen Page 9 of 53 3 2 Main Screen List of Sites hc 2 28 06 Confidential to Inovonics C Restore a Site Use this option if you have backup files bak to restore from your hard drive diskette or other medium Figure 3 6 Restore Browse Screen Look rr E Files EN 23001 ROUGE O07 VIOLET
43. d only we 2 4 Non Standard Software Features 1 Functional differences between standard Windows and TapWatch a Pressing the Delete key on the keyboard will not delete records b The Arrow keys do not work in every field Page 5 of 53 2 3 Standard Software Features hc 2 28 06 03253E 1m Confidential to Inovonics c Itis not possible to drag and drop information in fields Ctrl C and Ctrl V shortcuts do not cut and paste highlighted items e Within data columns double right clicks will open site building meter or repeater the cursor 1s focused on f Data entry within a field is not automatically highlighted on entering a field 03253E fm Page 6 of 53 2 4 Non Standard Software Features hc 2 28 06 Confidential to Inovonics Section 3 0 Using TapWatch Software 3 1 Options to Launch the Program 1 Double click the Windows Desktop Icon Figure 3 1 Desktop Icon 9 Tapratch 2 2 Use the Start Navigation Menu a Click on the Start Button TapWatch selection is above Programs Figure 3 2 Start Navigation Menu 6 Tapwatch 2 Programs j Favorites j Documents Settings Find Help Run Log Off Michael y Shut Down 3 Launch at Startup a If you want TapWatch to automatically start when your PC boots up add the shortcut to the Win dows Startup Folder 03253E im Page 7 of 53 3 1 Options to Launch the Program hc 2 28 06 Confidential to Inovonics 3 1 1 About Screen Th
44. e About screen appears when TapWatch is loaded Figure 3 3 About Screen TAPWATCH Wireless Submetering Software For Windows 95 98 Me NT 2000 Version JB gt Version 2 2 INOVONICS TM WIRELESS CORPORATION Cop yI 1ght gt Copyright 1997 2001 TaplWatch 2 is 2 submetering application that Contact Inovonics p nis Corporation Louisville CO orovides a PC configuration interface to the 800 782 2709 sales inovonics com frovonics OCC Mode SP var Mode Technician SUPPORT INOVONICS COM Wii INOVONICS COM A The About screen has the following information available for the user l Software version This is the version of TapWatch loaded onto the computer 2 Software mode a Corporate This is the software mode for corporate office b Technician This is the software mode for all Tech laptops c View Only This software mode allows users to retrieve meter readings but not to make changes d Contractor This mode restricts the ability to retrieve readings See section 7 0 for more information Copyright information 4 Telephone and e mail information for Inovonics 903 3 2 Main Screen List of Sites The main screen List of Sites shows all of the Properties or Sites contained on your PC It is only possible to conduct business on one site at a time This section gives detailed instructions on how to Backup Restore Add Open and Delete sites It also explains the Options Exit and About butt
45. e exact text entered Example Searching for river will result in sites that have any text matching river 3 2 2 Add a Site Figure 3 5 Add Site Screen Enter required information and press OK to add the site Property ID O l Import Existing Site OK Cancel There are three available options to add a site Add a new site Import an existing site or Restore site information A Add a New Site Use this option to add a new site by manually entering all the site information L a A 5 Click on Add Type a Property ID for the site a Use up to 12 alphanumeric characters b Do not use any other symbols or characters This must be a unique identifier Refer to your com pany s policy regarding format Type in a Site Name with up to 25 alphanumeric characters Click on OK to save the new site The program will go to the Connection Screen a If you want to cancel the procedure click on Cancel to delete all information added and return to List of Sites screen You may now manually enter all data for the site B Import Existing Site Use this option if a DCC already has the site information loaded in it and you want to retrieve the site informa tion onto a computer L A a 03253E fm Click on Add Do not enter any information in the Property ID or Site Name fields Click on the checkbox next to Import Existing Site The Import Site screen opens Under Conne
46. epeater low battery restored Low battery condition has been cleared Table 3 Change to data Change to data indicates that changes have been made to the data in the software and sent to the DCC Exception Comment Change of meter data Meter data has changed Change of repeater data Repeater data has changed Change of site data Site data has changed Change of building data Building data has changed Real time clock changed Real time clock has changed 03253E tm Page 29 of 53 3 5 View hc 2 28 06 Confidential to Inovonics Table 4 Log On Exceptions Log on and Failed log on indicate a successful or unsuccessful log on to the DCC and the password level used to connect Exception Comment Failed log on to DCC Corporate Back Door Attempt failed Failed log on to DCC View and Edit Attempt failed Failed log on to DCC View and Edit Temporary Attempt failed Logged on to DCC Property Owner Attempt succeeded 03253E fm Page 30 of 53 3 5 View hc 2 28 06 Confidential to Inovonics Table 5 Miscellaneous Exceptions Missing indicates a piece of hardware is not transmitting as expected A piece of hardware may just be inactive for one cycle which would result in a No longer missing exception in the following cycle It could also indicate that a piece of the hardware has been damaged resulting in an inability to transmit The activity of every registered device in the system is monitored by the supervision window Exceptio
47. er may have been tampered with Contacted maintenance to check meter and report back W E Coyote 3 26 00 12 59 51 gt A View comments related to activity on site B Close button closes View screen and returns to Connection Screen 03253E tm Page 24 of 53 3 5 View hc 2 28 06 Confidential to Inovonics 3 5 3 Meters Tab Figure 3 26 View Meters Screen TapWatch 2 20 View site data for Norwood Townhomes Meters Exception Log 7 7 E Exception B Low Battery Inactive a AA T Test R Reset 10319409 E a aT i 12139 00000112143 10319416 2684585991 Water 000000 011544 00000115441 10319418 2684586001 Water 0000000 0139683 00000139683 10319415 2684586011 Water 000000 0127209 00000127209 10319404 2684586015 Water 0000001 0072180 00000072181 10319401 2684586018 Water 0000000 0035398 00000035398 10319413 2684586020 Water 0000001 0086101 00000086102 10319410 2684586021 Water 0000000 0087039 00000087039 10319399 2684586022 Water 0000000 0119836 00000119836 10319406 2684586024 Water 0000010 0112650 00000112660 10419411 2684586026 Water 0000002 0190616 00000190618 10319417 2684586028 Water 0000000 0101234 00000101234 10319412 2684586031 Water 000000 0123870 000001 23870 10319419 2684586037 Water 0000000 0099032 00000099032 10319402 2684586041 Water 0000000 0030194 00000030194 10319377 2684586043 Water 0000000 0055991 00000055991 10319393 2684586045 Water 0000019 0034886 00000034905 10319395 2684586048 Water 0000001 0052624 00
48. er on button will activate the button Buttons are also activated by a mouse click Tab is used to move from field to field Shift Tab moves between fields in reverse order Cursor can be positioned with a mouse click Resting the cursor over a field or button produces tooltips Data entry fields may have limitations regarding type and number of characters Double clicking on a column header will sort the data in that column toggling between ascending and descending order Holding down the shift button and using the arrows will highlight text Once the main section of the program is entered folder tab symbols laid out horizontally across the top of the screen are used to pull up individual pages All export buttons produce the standard Windows Explorer Browser dialog box Default Save locations for exported files are preset in TapWatch during setup Some files may be redirected however the files indicated in the File Location section below with an should not be moved or you may experience difficulty with the TapWatch program Some files like the summary and exception reports can be saved in csv format This means that the file is comma delimited and will open in Microsoft Excel or other equivalent spreadsheet applications This is useful when trying to manipulate and sort the data Figure 2 1 View of Windows Browser dialog box File name 00E Indigo Backup 3 27 2000 Save as type bak a Cancel T Open as rea
49. g how passwords work 0 ees 47 6 2 2 Limitations for the various password level 0 0 ccc eee eens 47 6 3 Uses Tor he COM Port SMET severas ais kaa eds bees bes atada e 47 6 4 BCC Phone COMMCCHONG wars eas as wee eeu ones ee ae nee 48 6 02 Ccontisuration CASES isos ka ee ee ewe Non A Bea wee 48 6 6 08s O Real Time Cloacas 49 6 1 Data Entry RECOmmenGanOns es icanon AA AAN a 50 O Checkin MOMO A ed AS REA a hae ee 51 Section 7 0 Addendum to the TapWatch 2 User Manual ooooooooooooo ooo 32 7 1 SW5800 CONT Contractor Mode cc cee eee ee tee eee eee eee e en as 52 Section 1 0 Overview TapWatch Figure 1 1 TapWatch System Water Gas or Electric Meters and RF Signal PC with Tap Watch RF Transmitters Repeaters Receiver and DCC So pes e a a 7 IIIS 7 EELEE RESTER STUD SST E DCC receives data from the receiver stores it and manages communications Repeaters amplify messages to extend range Battery powered transmitters for each meter send ID and data periodically This manual is arranged into sections relating to aspects of the TapWatch system e Section 2 0 describes how to install TapWatch software e Section 3 0 describes how to use TapWatch software e Section 4 0 discusses file location architecture e Section 5 0 describes the hardware needed for TapWatch e Section 6 0 discusses ways in which TapWatch can be used to maintain ana
50. he site data 3 The intended use of this password level is during situation when one RBC company is maintaining the site and another is doing the billing E View Only Password Control Level 1 Once connected in the view only mode the user can only view the data and retrieve data Typically this level is for the billing center F Property Owner Password Control Level 1 Once connected in the property owner mode the user can only view the data and retrieve data 03253E tm Page 34 of 53 3 6 Passwords hc 2 28 06 Confidential to Inovonics 03253E tm 2 This level has been created for future possible needs and it is the philosophy of most RBC companies that they want to provide assistance and data to the property owner G Corporate Level Password Control Level Instructions regarding coporate password control are available from Inovonics In order to maintain a secure level of control instructions and information about this password level is available from your Inovonics Account Manager to the officer of the company who signed the Tap Watch software license agreement NOTE The default password in DCC when it ships from Inovonics is the word INOVONICS for both Corporate and View amp Edit passwords If the RBC company does not issue password files to its technicians then it is highly rec ommended that these passwords be changed to consistent and unique passwords If the RBC company does issue pass word files to its technicians
51. heir name Figure 3 20 Add Meters Screen Click Register amp Save to enroll a PMT or Save if PMT will be added later Apartment Unit I r Current Building Info Registered 0 Initial Meter Count IMC fo Unregistered 13 Building Name 5uildin g200 Total 13 Meter ID Meter Model Other Manual Entry of Count Factor Tx Model Fas201 y Count Factor CF 1 pulse fo units of measure Utility Type Electric y MeterType Puse Meter Connection fan y Active only if connected to DCC or FA403 REGISIEr e Save 1 Enter or edit the Apartment Unit Non alphanumeric characters such as and should NOT be used Spaces are allowed 2 Enter or edit the Initial Meter Count IMC It is necessary to compensate for the count factor corre sponding to the reading on the meter dial In Edit mode use drop down box to move this meter to another building Enter or edit the Meter ID 5 The Meter Model Tx Model and Count Factor should be set in the Global Settings under Site Informa tion but you can add and edit that information here for each apartment unit 6 Utility Type Use the drop down box to select the type of utility the meter is monitoring TapWatch can monitor water natural gas or electric meters on the same site a Note Global Default settings are used to facilitate data entry Page 21 of 53 3 4 Edit hc 2 28 06 Confidential to Inovonics 7
52. ing as it displays that an RF message has been received by the DCC to test the RF backbone from the location of the transmitter Transmitters can be forced to transmit by opening their housing pressing the reset button or closing their housing Repeaters can be forced to transmit by opening their housing pressing the 03253E tm Page 47 of 53 6 1 Ways to Set up a Site hc 2 28 06 Confidential to Inovonics reset button pressing the test button or closing their housing Figure 6 2 Comm Port Sniffer Screen Comm Port Sniffer Status Utility Connection Date Time 9357 D 423 0002461 2684501703 OK Water Hot 5 20 02 11 45 23 9363 H 219 0002794 2684517324 OK Water Hot 5720 02 11 45 23 9357 D 423 0002461 2684501703 OK Water Hot 5720 02 11 45 23 9357 D 403 0003017 2684510343 OK Water Hot 5 20 02 11 45 26 9359 F 301 0000946 2684501259 OK Water Hot 6 20 02 11 45 27 9373 K 237 0001304 2684503524 OK Water Hot 5 20 02 11 45 30 9371 1 216 0000166 2684501222 OK Water Hot 5 20 02 11 45 31 9365 E 241 0004265 2684503449 OK Water Hot 5720 02 11 45 37 9351 B 111 0002724 2684501710 OK Water Hot 5720 02 11 45 42 9351 B 421 0001911 2684501553 OK Water Hot 5720 02 11 45 52 9351 B 421 0001911 2684501553 OK Water Hot 5 20 02 11 45 54 9351 B 421 0001911 2684501553 OK Water Hot 5 20 02 11 45 55 gt Incoming Data Jj All Transmitter ID s for this Site Total Items Listed 79 o Eom Watch Selected Items Clear Grid M Selected Build
53. ings Clear Selected Buildings Selected Repeaters i Selected Meters Clear Selected Meters Close C To select which transmitters or repeaters to display one of the two choices must be made 1 All Transmitter ID s for this Site displays all transmitters and repeaters that are registered at this site 2 Watch Selected Items displays selected transmitters and repeaters that have been tagged with a yes in the Watch column in the Edit Repeaters tab Edit Meters tab and Edit Buildings tab a To select a building for the Watch feature in the Comm Port Sniffer go to the Edit Buildings screen Left click on the desired building and then in the Watch column right click to change from no to yes b To select a meter for the Watch feature in the Comm Port Sniffer go to the Edit meters screen Left click on the desired meter and then in the Watch column right click to change from no to yes c To select a repeater for the Watch feature in the Comm Port Sniffer go to the Edit repeaters screen Left click on the desired repeater and then in the Watch column right click to change from no to yes d To select toggle all items in the Watch column right click on the header Watch column 3 Clearing selected items a Clear Selected Buildings will change all builds that have been tagged with yes in the Watch col umn to a no b Clear Selected Repeaters
54. left click on the building then in the Watch column right click to change from No to Yes b Right click on the header Watch column to toggle No and Yes selections B Add a Building 1 Click on Add button Add a Building screen opens Enter a Building Name up to 25 characters Non alphanumeric characters such as and should NOT be used Spaces are allowed Enter Com ments up to 200 characters Click on OK Figure 3 18 Add a Building Screen Enter the building name then click OK to save Building Name Comments F Community Building OK Cancel C Edit a Building 1 Click on Edit button Edit a Building screen opens Enter a Building Name up to 25 characters Enter Comments up to 200 characters Click on OK D Delete a Building l Click on Delete button Message is displayed Are you sure you want to DELETE the Building Name building and ALL the meters associated with it Click on No and the screen returns to Edit Building screen without deleting any information Click on Yes and the building and all related meters and repeaters are deleted from the database 03253E fm Page 20 of 53 3 4 Edit hc 2 28 06 Confidential to Inovonics 03753E 1m 3 4 4 Meters Tab Meter Spreadsheet This screen displays all of the meter information in each building Select a building under Browse Meters in Building using the drop down butt
55. lished by your billing center The property ID is used in the default name of files when exporting data Example Mountain View_06 06 2000 out Name 3 Building Name Bldg 3 Bldg 03 Building 03 will be sorted as separate records Also be sure that terms such as Building Unit or Site are not used interchangeably 4 Phone formats 303 758 8739 303 758 8759 3037588759 will be sorted as separate records B Give clear detailed descriptions of repeater locations C Only use common abbreviations It is a good practice to circulate a list of abbreviations to be used by your company including words which should not be abbreviated D Decide on time format when setting time in the DCC GMT Local time Time at Corporate RBC headquarters or other E Date and time stamp all comments and indicate what changes were made This ts your only record of changes F Data Retrieval It is recommended that you select the maximum 90 day option for data retrieval Although this may take longer to download the result is that you have a full dataset on your PC Should there be ques tions about meter data during the period or should there be a problem on site resulting in data loss your PC would have the needed information Note that Site Backup stores site configuration information but no meter reading data G Site Backup Backup should be performed on a regular basis In the event the DCC i
56. lyze and troubleshoot submetered sites 03253E fm Page 3 of 53 hc 2 28 06 Confidential to Inovonics Section 2 0 Installing TapWatch Software 2 1 Hardware Requirements for Computer Stations and Laptops This section outlines the minimum and recommended computer hardware setup Following the recommended perfor mance levels for the hardware ensure optimum performance of the TapWatch software Performance levels may decrease if the minimum requirements are not maintained L 2 3 Pentium Class Minimum RAM 32 MB RAM minimum 64 MB RAM recommended Hard drive space 40 MB minimum Additional space needed depending on number of sites amount of meter readings retrieved etc 166 MHz Minimum 333MHz or higher recommended Serial Port and up to a 25 cable for computers that connect directly to DCC and FA403 COM Port and Modem 33 6 K minimum 56K recommended for computers that connect via modem to the DCC Microsoft Windows 98 preferred Windows 2000 Windows NT or Windows Me operating systems Keyboard Mouse Monitor CD drive to load software onto computer 2 2 Software Installation a Go to START SETTINGS CONTROL PANEL and choose Add Remove Programs Choose Install Put the CD ROM or the installation diskette in the appropriate drive Select and run the setup executable file exe in the install folder Follow setup instructions on TapWatch installation screen a The
57. n Comment DCC reset The previous date refers to the day and time of the creation of the last export file before the reset occurred Real time clock RTC reset The previous date refers to the day and time of the creation of the last export file before the reset occurred The present day and time are reset to zero Connection established Connection established indicates that a computer has successfully established a con nection to the DCC The connection established exception refers to a phone connec tion The previous date and time refer to when the connection is established and the present date and time refer to when the disconnection occurred Receiver missing Receiver missing exception occurs if no valid transmission has occurred from any meter or repeater in the supervision window or if the receiver failed to respond to the initialization string for the FA403 Receiver no longer missing Receiver no longer missing exception occurs when the first valid transmission occurs after the receiver has been declared missing Loss of phone line Loss of phone line indicates that the telephone line is inactive If the telephone line is only inactive for one cycle the result would be an exception Phone line no longer missing in the following cycle At the end of each supervision window and if no user is logged on and if a modem connection is not currently made the modem on the DCC will cause the phone to go off hook and look for a dial
58. ng the PMT Meter Pair in Tap Watch User Manual 1 Connect meter to transmitter 2 Confirm that battery is installed 3 Goto Registered Meters tab of the Site Information editor 4 Click Add on the Registered Meters page confirm selected building Complete the Add New Meter To form when it appears Click the Register button When prompted press the reset button on the transmitter wait for confirmation 5 1 DCC and FA403 Description and Installation hc 2 28 06 Confidential to Inovonics 03253E tm 5 1 4 Specifications for DCC and FA403 Figure 5 4 DCC Specifications Operating Temperature Humidity non condensing Transformer power requirements DCC power requirements Number of periods of data stored Number of meters Number of repeaters Number of buildings Number of exceptions saved Real Time Clock retention time with DCC not powered Clock accuracy Modem baud rate PC baud rate FA403 cable length PC serial cable length DCC dimensions DCC weight Installation Page 46 of 53 0 to 60 C 32 to 140 F less than 90 105 to 120 VAC 60 Hz 14VAC 20VA 90 2 000 300 300 3 000 30 days better than 2 minutes per month 33 600 bps 38 400 bps up to one hundred 100 feet 25 feet or less XSS KL 1 pound 11 ounces Indoor mounts to wall 5 1 DCC and FA403 Description and Installation Confidential to Inovonics hc 2 28 06 Section 6 0 Using TapWa
59. o DCC View and Edit Brian Fritz 2284242000 19 19 39 Hnkran Link nasin lnk nman Connection astablishad Y Clear ALL exceptions Export Exceptions Database Last Modified 03 14 2002 17 27 41 Database Last Modified by Michael May IWC Last Published to DCC 03 14 2002 16 35 50 Close TR Last Published to DCC by Michael May IWC Exception Log Spreadsheet The spreadsheet contains the following columns Each column can be sorted in ascending or descending order by double clicking on the column header a Date amp Time The date and time exception occurred b Building Name The building where exception occurred c Unit The unit number where exception occurred d Repeater The repeater where exception occurred Condition Exception event Those are described in more detail below f TxId The registered ID of the transmitter Clear all exceptions a Message Are you sure you want to clear ALL the exceptions in the database b Click on Yes ALL exceptions in the database have been cleared C Click on No _ Screen returns to Exception Log NOTE Does not clear exceptions in DCC DCC stores 3 000 exceptions After this new data replaces old Export exceptions 1 This feature permits the Exception files to be opened in Microsoft Excel or in programs that can read text files like MS Word AWindows Browser dialog box opens on the Save Exceptions screen Save
60. on The fields in each column are described under Global Defaults and Add Edit Meters It also has a special watch feature Figure 3 19 Edit Meters Screen 1001 1002 1002 1003 1003 1004 1004 1005 1005 1006 1006 1007 1007 1008 1008 1009 2604512345 2604512345 2604512345 2604512345 2604512345 2604512345 2664512345 2604512345 2604512345 2604512345 2604512345 2604512345 2640512345 2604512345 2604512345 2604512345 2664562963 UNREGISTERED 2684487576 2684423561 2604562092 2604563014 2604519369 UNREGISTERED 2684455622 2604560494 UNREGISTERED UNREGISTERED 2684563146 UNREGISTERED UNREGISTERED UNREGISTERED Water Electric Water Gas Electric Other Water Other Water Other Gas Electric Water Electric Gas Electric en ister Unregistered Meters tor this Building Add Edit Delete Database Last Modified 03 28 2000 13 32 25 Database Last Modified by yy E Coyote Acme Energy Last Published to DCC 03 21 2000 07 44 46 Last Published to DCC by aa a Save Save amp Close Cancel TR A The Watch feature allows the user to tag a building meter and or repeater for observation The Com Sniffer then allows the user to watch only the activity on the tagged items See Uses for the COM Port Sniffer on page 47 B Add Edit Meters Click on Add or Edit button Add or Edit Meters screen opens These screens look identical except for t
61. one line issues YO lh Moe BE 3 Maximum FA403 wire run EE 100 feet Nt 1 Vs GND OUT IN FA403 Serial Receiver Data Connection Page 43 of 53 5 1 DCC and FA403 Description and Installation hc 2 28 06 Confidential to Inovonics 5 1 2 FA 5570 Repeater Figure 5 2 FA5570 Repeater left FA5570 mounted inside ACC640 weatherproof housing center ACC640 right AC POW BACKUP POWER _ A The FA5570 is a sophisticated repeater that receives decodes and transmits signals from TapWatch Submeter ing transmitters The repeater acts as a range extender for any decodable TapWatch transmission For outdoor installation the ACC640 NEMA 4 housing kit is required Repeaters allow flexibility to confidently submeter even difficult environments like stucco construction heavily forested areas and steep terrain B A network of repeaters are deployed around the site to amplify the signals coming from the PMT s Repeaters are unobtrusive devices that can be mounted in attics breezeways and out of the way locations Each repeater is powered from a plug in transformer A low voltage wire run of up to 300 feet can be run to the repeater 1 If mounting in a non controlled environment be careful to observe the stated temperature specification of O to 145 degrees F Exposures to temperatures outside of these limits should not damage the equip ment unless extreme However radio performance may be affected 2 For o
62. ons accessible from the List of Sites screen Figure 3 4 List of Sites Screen TapWatch 2 2 List of Sites BE ES TAPWATCH up oa Wireless Submetering Software Property ID Modem Phone 9 303 939 9812 Arboretum Arboretum CO Ashtordvvay Ashford Way Griffin GA BelAir Bel Air San Ramon CA BRO GVWATRAPT Bridgewater Apartments CoO BRIDOGBA YE HACE Bridgetown Bay Charlotte NE 913035551212 BREMROGE BRECKENRIDGE TH BROGOKRIDGE BROGOKRIDGE TH CAcuptino SJ Avalon Cupertino Cupertino CA 9 13035551212 Carlylestatn Carlyle Station WA CROSSCREEK CROSSCREEK co FOLINTIAMNHESD Fountainhead Apartments TH 9 19035551212 GolfBrook Golf Brook co GrandviewSum 1165_ GRANDVIEW SUMMIT Ky LAJollaF LMS 2129_La Jolla Palms CoO LAKEHEATHRS Lake Heather Reserve CoO MONTEGO Montego Bay CoO MONTICHELLO MONTICELLO GAKS TH Backup Restore Add Open Delete Options Exit 03253E tm Page 8 of 53 3 2 Main Screen List of Sites hc 2 28 06 Confidential to Inovonics 3 2 1 Sort Site List A Itis possible to sort each column in either ascending or descending order Single click on the column header above the column to be sorted B Using the Search button on the top of the page only those sites containing the text entered will be displayed To indicate that a search is active the text background color will be different To deactivate a search click on the Clear button The search is performed looking for th
63. program will have you call Inovonics to get a password that allows the installation of the pro gram For future upgrades be prepared to provide the following information Name Company Mailing address E mail address Software license number if applicable The program will ask for your first and last name as well as the name of your company This information will be used to identify your computer to the DCC The installer typically will send a password key to the corporate office and will receive a valid pass word file to activate the TapWatch system See Section 3 6 for more information regarding passwords a A password key C Program Files TapWatch2 Files Password Key Password Key First name Last name txt is created when the TapWatch software is run for the first time b The user will send the password key to the corporate office via e mail or on a diskette via post mail Analogy Installation creates a blank key for the DCC The installer sends this blank key to the corporate office which cuts the key to fit the DCC lock The installer gets the key back from corporate and places it into the Password File location for future use Note the password key is NOT required to use the DCC Its purpose is to to allow the corporate office to embed an encrypted password in the DCC If the password key is not created technicians will be prompted for a local password each time they access the DCC 1 Microsoft Windows Windows NT are either regis
64. rograms that can read text files like MS Word A Windows Browser dialog box opens on Save Repeater Status screen Save as types are Text txt or Excel csv File created is propertyID Repeaters DATE Default location is C Program Files Tap Watch2 Files PropertyID Repeaters 3 5 5 Exception Log Tab Figure 3 32 Exception Log tab screen TapWatch 2 20 View site data for Norwood Townhomes a x Unknown Unknown Unknown Loss of phone line Unknown Unknown Unknown Connection established Unknown Unknown Unknown Connection established Unknown Unknown Unknown Connection established N A N A Repeater4 Repeater Inactive 2684599411 Unknown Unknown Unknown Connection established 06 05 2000 11 05 42 Unknown Unknown Unknown Log Off 06 05 2000 11 02 04 Unknown Unknown Unknown Site config modified 06 05 2000 10 34 25 Unknown Unknown Unknown Logged on to DCC View and Edit m may 06 05 2000 10 34 13 Unknown Unknown Unknown Failed log on to DCC View and Edit m may 06 02 2000 20 00 00 N A N A Repeater 4 Repeater Inactive 2684599411 06 02 2000 20 00 00 Unknown Unknown Unknown Tx Inactive 06 02 2000 20 00 00 Unknown Unknown Unknown Tx Inactive 06 02 2000 20 00 00 Building 1 027 N A Tx Inactive 2684586043 06 02 2000 13 23 32 Unknown Unknown Unknown Connection established 06 02 2000 13 23 31 Unknown Unknown Unknown Log Off 06 02 2000 13 22 02 Unknown Unknown Unknown Site config modified 06 02 2000 13 20 19 Unknown Unknown Unknown Logged on t
65. s been made to a blank DCC and asking if information is to be loaded into it Figure 3 7 Connected to Blank DCC a i You are connected to a blank site do you wish to program the site row es Mo Once information has been published into a blank DCC another screen will advise that the operation was successful that you will be logged off and will need to reconnect This is necessary because passwords are being set when the ini tial connection is made to the DCC While passwords are being set the technician is temporarily in corporate password mode The log off prevents continued use of corporate level functions Figure 3 8 Publish Data screen Logoff Logon Screen Publish data to Publish data to DCC All data published successfully The blank site has been loaded you will now need to reconnect to the DCL Progress Site Information sent G4 of E4 Building Information Sent 17 of 17 OK 17 of 17 Repeater Information Sent Meter Information Sent 321 of 321 Ok A Highlight the Site you want to open To highlight move cursor to site click the left mouse button B Click on the Open Button The Site Information screen opens Figure 3 9 Opening a Site TapWatch 2 2 List of Sites MT ES TAPWATCH p Wireless Submetering Software Property ID Site Name city Ttate Modem Phone Indigo Garden Apartments Marine CA 9 303 939 9812 Arboretum Arboret
66. s damaged or destroyed current site configuration can be easily re loaded in a replacement DCC H Non alphanumeric characters such as and should NOT be used Spaces are allowed Page 50 of 53 6 7 Data Entry Recommendations hc 2 28 06 Confidential to Inovonics 6 8 03253E fm Check in Monitor l Active when connected to DCC 2 Displays whether or not the DCC has heard from a meter or repeater since last publishing or start of supervision window The intended use is during installation of a system to monitor if each repeater and meter registered into the system has transmitted a message and been heard by the DCC Receiver 3 Each row is highlighted red until it has checked in with the DCC and then it will be highlighted white A summary of the transmitters that have checked in at the site is displayed in the upper left corner 4 The information displayed can be updated by clicking on the Refresh button 5 Clicking on the Export Check in Data button opens a Windows Browser dialog box to save the data in a csv or txt file The default location is C programfiles tapwatch2 files propertyID check in of Tx s checked In 10 67 of Tx s not checked in 5 33 Total of Tx s atsite 15 Checked In Building Unit Count TxID Status _ Date amp Time l l l l Yes Bldg 02 lt REPEATER gt N A 2684620002 R 08 01 2001 09 40 00 Yes Bldg 4 4 306 ooo0000 2684671881 OK 08 01
67. stallation amp Upgrading When the user runs out of the 100 Meter Reading retrievals he can call Inovonics to buy another copy of SW5800 CONT or a full use mode such as SW5800 TECH A re installation of TW2C can be done if the user is close to using all the 100 units Usage credits purchased with the TW2C software are added to any remaining usage credits Example if a user had used 80 of 100 Meter Reading Retrievals leaving 20 remain ing and then reinstalled the software he would then have 120 20 100 Meter Reading Retrievals remaining If the user desires to upgrade to a full user mode of TapWatch software it would be treated as a new event 03253E im Page 52 of 53 7 1 SW5800 CONT Contractor Mode hc 2 28 06 Confidential to Inovonics Contact a Sales Account Manager at Inovonics Wireless for qualification process The user would then be required go through the TapWatch software installation process as if for the first time C Auto Download With TW2C the auto download feature is disabled since this mode is not for regular meter reading retrievals 03253E fm Page 53 of 53 7 1 SW5800 CONT Contractor Mode hc 2 28 06 Confidential to Inovonics
68. t have the same site config as that on the DEC IF you choose to get the readings the site configuration on your computer will be overwritten By that on the DEC IF You have made changes to the data you will need to publish them to the DCC prior to retrieving data DCC Date and Time 071 3000 2 49 55 PM DCC Modified By WE Cojote Inovonics DATABASE Date and Time 07 13 2000 2 51 54 PM DATABASE Modified By WE Cojote Inovonics Do you want to overwrite pour data with that trom the OCC B If you try to retrieve meter readings ONLY and the configurations could POTENTIALLY differ it will also give you a warning screen C If you try to send data to the DCC and the site configuration on the DCC is POTENTIALLY different from that your modifications are based on the program will give you this warning 6 6 Loss of Real Time Clock A When the DCC has been disconnected from power long enough the real time clock will lose its settings Files for each day will not have started or ended at midnight as usual The meter readings for the day are accurate but they are shown as starting at January 1 1980 When TapWatch sees clock calendar readings earlier than 1981 it displays a warning to manually set the clock Figure 6 4 Loss of Power Warning message h ES WARNING The Date Time of the DCC ts not correct the DCC may have lost power B When the clock is set for the correct time an exception is created that tells what
69. tch as a Troubleshooting Tool 6 1 Ways to Set up a Site Register as you go Setting defaults Data entry followed by registry Registering entire building at once Figure 6 1 Register Screen Place a label on the transmitter and then press the Next unit gt button to register more Building Name Building 100 Apartment Unit 1008 Utility Type Electric Meter Connection Other Initial Meter Count IMC I 3 Meter ID 12604512345 Done Panel 6 2 Managing Passwords 6 2 1 Understanding how passwords work Passwords are known ONLY by the corporate office When the connection is established the coprorate con trolled default password stored in the PC making the connection are compared to the DCC passwords If they do not match the password screen requests the proper password You get only ONE try If you fail you will be disconnected This feature allows customers to control access at a high level 6 2 2 Limitations for the various password level If a View and Edit user knows a password that is set in the DCC then connects to the DCC they can then CHANGE it Property owners cannot change passwords 6 3 Uses for the COM Port Sniffer A Active when connected to DCC or FA403 B The Comm Port Sniffer displays RF messages as they are received by the DCC from registered transmitters and repeaters at the site The grid will hold up to 500 entries It is most commonly used to during field trouble shoot
70. te of the DCC 3 Can be used to synchronize DCC clocks to a unified time zone Change Password l Active when connected to DCC 2 Allows users with the proper authorization to change passwords in the DCC 3 See Managing Passwords on page 47 for more information Page 16 of 53 3 3 Connection Screen hc 2 28 06 Confidential to Inovonics 3 4 Edit 3 4 1 A oe M H 03753E 1m Figure 3 13 Edit Site Information Screen TapWatch 2 00 Edit site info for Indigo Garden Apartments Site Comments J Buisings Repeaters 7 Site Information i Global Defaults Property ID AEE Required Meter Model Other Manual Entry of Count Factor Site Name indigo Garden Apartments Required Tx Model Fas201 Street ls Bluegreen Circle Count Factor 1 pulse roo units of measure City Marine State ca gt UtilityType Electric Zip 23543 Country USA ia ruse MB Tech Contact Ms Cece Ocean E Meter Connection E Phone 209 555 0006 before 5pm Jaa 209 555 6000 ee hourg Installation Summary Preferences Property Management Totals On Site Mgmt Company Rainbow Property Manageme Buildings Water meters Mgmt Contact Frank Spectrum Units na meters Meters Electric meters Mgmt Phone 303 555 1 111 8 5 EST Repeaters Other meters Mgmt FAX 303 555 2222 24 hours Database Last Modified 03 28 2000 13 32 25 Database Last Modified by yy E Coyote Acme Energy Last Pu
71. tered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Zip is a registered trademark of Iomega Corporation Norton Program Scheduler is a trade mark of Symantec Corporation Tap Watch is a registered trademark of Inovonics Wireless Corporation All other trade marks are property of their respective owners 03253E fm 28 06 Page 4 of 53 2 1 Hardware Requirements for Computer Stations and Laptops hc 2 The corporate office will send back to the user a new password file Password File First name Last name txt which contains the encrypted corporate password the view only password and the view amp edit password used by the service technician The user will place this file in the C Program Files Tap Watch2 Files Password File directory of computer with TapWatch software The file is unique for that computer and user and will not work on any other computer When the user sets up a new DCC for the first time the passwords from the password file in the C Program Files TapWatch2 Files Password File directory will automatically be loaded into the DCC Passwords are in an encrypted form The default passwords in the user s computer can be reset by installing a new password file created by the corporate office 2 3 Standard Software Features l TapWatch has standard Windows features 0 ho ao of ao pio p lt Save jni E Backup EN 3 27 2000 hak Pressing Alt Underlined lett
72. then the encrypted passwords Corporate View amp Edit View amp Edit Temporary View Only will be established in the DCC the first time the site data is published to the DCC NOTE If a DCC is moved from one location to another that 1s if the site configuration is changed from one site to another Inovonics tech support must be contacted The DCC contains unique site identifiers that are established when data is first published to the DCC These identifiers must be cleared in order for a DCC to be utilized at a different site Page 35 of 53 3 6 Passwords hc 2 28 06 Confidential to Inovonics 3 7 Automatic Download TapWatch 2 allows for data to be downloaded automatically from the site DCCs and an OUT file created in the Export directory for that property This allows data be to obtained without the user having to do this manually and allows the data to be routinely retrieved during the night if an automatic scheduling program is used This is accomplished by executing the Auto Download icon in each directory setup for each property The icon is located in C program files tapwatch2 files PROP ID PROP ID Auto Down load This icon is created after the software has connected to the site DCC This requires the user to manually connect to a site once before they can start retrieving data automatically The following sequence must be done to use this feature 1 The site must have been connected to once before via telephone modem in order to cre
73. to connect to a DCC can be controlled at the corporate level Individual users may or may not have direct knowledge of what their passwords are A password key C Program Files TapWatch2 Files Password Key Password Key First name Last name txt 1s created when the TapWatch software 1s run for the first time The user typically will send their password key to the corporate office via e mail or on a diskette via postal mail The corporate office will send back to the user a new password key Password Key First name Last name txt which contains encrypted information of the corporate password the view only password and the view amp edit password used by the technician The user will place this file in the C Program Files TapWatch2 Files Pass word File directory of computer with TapWatch software The file is unique for each computer and user and will not work on any other computer When the user sets up a new DCC for the first time the passwords from the password file in the C Program Files TapWatch2 Files Password File directory will automatically be loaded into the DCC The default passwords in the user s computer can be reset by installing the a new password file created by the corporate office Analogy Installation creates a blank key for the DCC The installer sends this blank key to the corporate office which cuts the key to fit the DCC lock The installer gets the key back from corporate and places it into the Password File location
74. transmitter case has been closed Tx Low battery Low battery indicates that a battery needs to be replaced in a piece of hardware Batteries are tested every eighteen hours and exceptions will be recorded until the battery is replaced Tx Low battery restoral Low battery condition has been cleared Tx Inactive Inactive indicates a piece of hardware is not transmitting as expected A piece of hardware may just be inactive for one cycle which would result in a No longer inactive exception in the following cycle It could also indicate that a piece of hardware has been damaged resulting in an inability to transmit Tx Initial Meter Reading Update Initial meter reading has been updated Table 2 Repeater Exceptions Repeater Test Indicates that a cover has been removed from a piece of hardware Repeater Test restoral Repeater case has been closed Repeater Inactive Inactive indicates a piece of hardware is not transmitting as expected A piece of hardware may just be inactive for one cycle which would result in a No longer inactive exception in the following cycle It could also indicate that a piece of hardware has been damaged resulting in an inability to transmit Repeater no longer inactive Repeater has checked in Repeater low battery Low battery indicates that a battery needs to be replaced in a piece of hardware Batteries are tested every eighteen hours and exceptions will be recorded until the battery is replaced R
75. tua tion This is disconnect reconnect procedure is necessary only after publishing to a blank DCC D Send Data to DCC 1 Active when connected to DCC 03253E fm Page 15 of 53 3 3 Connection Screen hc 2 28 06 Confidential to Inovonics 03253E tm 2 Sends site configuration to the DCC 3 Anytime this function is used the data in the DCC will be overwritten with the data on your computer a Be careful not to unintentionally overwrite new data with old data b Include comments in data sent to the DCC so changes are visible to other users Check in Monitor l Active when connected to DCC or FA403 2 Utility allows you to view all registered transmitters and repeaters of the site to see if the DCC has received any RF message from them since the last publishing or start of the supervision window The grid displays all registered transmitters and repeaters of the site If a message has been received it is shaded white If it a message has not been received it is shaded red 3 See Section 6 8 for more information on using this trouble shooting tool COM Port Sniffer l Active when connected to DCC or FA403 2 Utility that allows you to view up to 500 transmitter messages as they are received by the receiver and to record them in a file 3 See Section 6 3 for more information on using this trouble shooting tool Change DCC Date Time l Active when connected to DCC 2 Allows a user with View and Edit authorization to alter the time and da
76. um co AshfordyVay Ashford Way Griffin GA BelAir Bel Air San Ramon CA BRDGWATRAPT Bridgewater Apartments co BRIDGBAYCHNC Bridgetown Bay Charlotte NC 9 13035551212 BRKNRDGE BRECKENRIDGE TN BROOKRIDGE BROOKRIDGE TN CAcuptinoSJ Avalon Cupertino Cupertino CA 9 13035551212 Carlylestatn Carlyle Station VA CROSSCREEK CROSSCREEK co FOUNTIANHEAD Fountainhead Apartments TX 9 13035551212 GolfBrook Golf Brook CO GrandviewSum 1165_GRANDVIEW SUMMIT KY LAJollaPLMS 2129_La Jolla Palms co LAKEHEATHRS Lake Heather Reserve CO MONTEGO Montego Bay co MONTICHELLO MONTICELLO OAKS TN y Backup Restore Add Open Delete Options Exit 03253E fm Page 11 of 53 3 2 Main Screen List of Sites hc 2 28 06 Confidential to Inovonics 3 2 4 Backup a Site This option backs up site informationto a disk file It is strongly recommended that all sites are backed up regularly on a device other than the primary hard drive such as diskette tape backup Zip drive etc Sites that have data lost completely for whatever reason fire theft hardware failure lightning malicious acts etc will have to be completely reprogrammed This will require reaccessing every apartment to press the reset button on the transmitters B C Figure 3 10 Backup Screen Save in Sy Backup ra es e File name 006 IndigotfB ackup 3 27 2000 Save as type bak Cancel Open as read only A Highlight site to backup Click on Backup
77. ursor to the site click the left mouse button then click on the Delete button To delete the site click Yes when the message Are you sure you want to DELETE the Site Name site and all of it s meter readings is displayed After deleting site it no longer can be seen on the List of Sites screen To avoid deleting a site click No when this message is displayed Page 12 of 53 3 2 Main Screen List of Sites hc 2 28 06 Confidential to Inovonics 03753E 1m 3 2 6 Options This options screen is used to make decisions regarding file formats and the default passwords Figure 3 11 Options Screen Out File Type Out File Location Selected File File Type 1 mod Auto downloaded Out Files go to Defaultlocation C Default and optional location File Type 4 mod C Optional location Optional Location ca Browse View Description File Browse MV Use Default Passwords Save amp Close A Selecting Outfile Format l The selection made here will dictate the way files are saved when exporting data from TapWatch Check with your billing center to find out which format to use One of these file types must be selected before TapWatch can create an Out file B Using Default Passwords 1 This option is to prompt the computer to look at the password key delivered from corporate office soft ware rather than the DCC default password to sign on C Auto download O
78. ut File location 1 The default location and file name for Out files which contain the meter readings is C Program Files TapWatch2 Files Site Name Export propertyID_Date out See section 3 5 3 D for more informa tion 2 An additional copy of the Out file can be created in another directory of the user s choice by selecting Default and optional location The other directory and file path must be typed in or the Browse but ton used 3 The Out file can be created solely in a separate directory of the user s choice by selecting Optional location The directory and file path must be entered or the Browse button used 3 2 7 Exit TapWatch A Click on the Exit button The program will closed Page 13 of 53 3 2 Main Screen List of Sites hc 2 28 06 Confidential to Inovonics 3 3 Connection Screen This section covers all of the options regarding connecting to the DCC or FA403 receiver This section describes how to retrieve and send data to the DCC and how to monitor activity using the COM Port Sniffer and Check in Monitor It also details how to change the time and passwords in the DCC Figure 3 12 Connection Screen TapWatch 2 2 Indigo Garden Apartments Connected mode Connection Type Modem ST Edit Comm Port 2 jE Pre dial Modem dial Postdial C Direct Serial Connection Edit To DCC Comm Port 1 o R
79. ut deleting 03253E fm Page 23 of 53 3 4 Edit hc 2 28 06 Confidential to Inovonics 3 5 View Figure 3 24 View Site Information TapWatch 2 2 View site data for Indigo Garden Apartments 006 Indigo Indigo Garden Apartments 5 Bluegreen Circle Marine 209 555 0006 before 5pm 209 555 6000 24 hours 3 5 1 Site Information Tab Site Information contains the name address and contact information for a site To ensure that the most cur rent information is displayed retrieve data from the DCC prior to any activity within a site Totals On Site This area contains the information on the hardware contained within a site The total number of buildings units within that building repeaters meters and the type of meter is displayed C Property Management information Database Last Modified and Database Last Modified by these fields display information about the date and user that last modified and published modification to the DCC E Close button closes View screen returns to Connection Screen 3 5 2 Comments Tab Figure 3 25 View Comments Tab Maintenance reported cover on meter had been removed Have replaced and will check regularly Also said battery replaced on Building 600 Unit 6010 lt W E Coyote 3 26 00 12 59 58 gt Building 600 Unit 6010 battery on transmitter low Contacted maintenance to replace lt W E Coyote 3 26 00 12 59 54 gt Building 200 Unit 2050 met
80. utdoor installations the ACC640 NEMA 4 enclosure available from Inovonics can be used Care should be taken to make certain any enclosure used carries a NEMA 4 rating or better for UV and mois ture protection 3 FA5570 and FA5535 repeaters work with FA5200 series TapWatch transmitters produced after June 1 1998 For TapWatch transmitters manufactured prior to that date contact Inovonics Technical Service 5 1 3 Pulse Meter Transmitters PMTs Figure 5 3 PMT attached to a water meter TRANSMITTER A The FA5200 series PMTs track and broadcast pulse count information A hardwire connection is made between the PMT and the meter generating a pulse output Each pulse or switch closure is counted and transmitted by the PMT periodically on multiple random frequencies to insure successful reception and guard against signal blockage B A hardwire connection is made between the meter and the removable 2 pin terminal block on the PMT 03253E1m Page 44 of 53 5 1 DCC and FA403 Description and Installation hc 2 28 06 Confidential to Inovonics Figure 1 FA5200 series transmitter Reset button T Back access wiring thru hole alH 3 0v Side access wiring thru hole Removable header terminal TRANSMITTER Figure 2 Backplate Corner A Tabs Na Mounting release latch Figure 3 Wiring via terminal block Side access wiring thru hole Removable header terminal FA5200 series transmitters retain
81. vided Inovonics recommends 18 or 20 gauge wire Circuit protection is built into the DCC Therefore there is no need for any additional power strip protection Secure the transformer to the outlet with the screw provided Wiring should exit through the back of the DCC be cut to length and stapled neatly to the wall for a professional appearance and to reduce danger to personnel and equipment damage The DCC and FA403 should never be installed on the floor or at floor level Figure 5 1 DCC Connections a RECEIVE LED is on when DCC is receiving data via REMOTE serial connection or phone line LED is on when DCC is transmitting data a TRANSMIT E MODEM Miren is on when modem is OK out via serial connection or phone line DATA STATUS LED pulses when DCC is being called and has not answered LED is on when modem is in use LED is on when DCC is receiving data from the FA403 RECEIVER RING MODEM fe is on when DCC is energized m DATA INDICATOR m CONNECT m power id DB9 Serial connector FA RECEIVER POWER ps j Fq Connects service technician s E P F PF laptop to the DCC Use RS232C SETE ST cable with DB9 male to female O ae O EF EP 2 o connectors it Maximum wire run 25 feet RJ11 Jack Power DCC FA403 al Data Connection E Transformer 120 VAC to 14VAC o f Maximum power wire run 100 feet Phone line Note Tip Ring order does not matter y Optional Earth Ground May help ph

TAPWATCH® VERSION 2.2

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TAPWATCH&reg; VERSION 2.2

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TAPWATCH® VERSION 2.2