User Manual - Rackmount Solutions
Contents
1. RACKMOUNT SOLUTIONS ad Focused on U www rackmountsolutions net 1 866 207 6631 sales rackmountsolutions net IP DB 15 KVM User Manual IP 802 IP 1602 IP 802 IP 1602 IP DB 15 KVM Installation screw A M3 2 x 4 5 mm screw B M4 x 10 mm BM Install each bracket using screws pro vided shown in Figure 1 Figure 1 Installing the bracket to the KVM E Fix the KVM into the rack Hardware for fixing the mounting bracket to the rack is not provided Figure 2 Fixing the KVM into the rack IP 802 IP 1602 IP DB 15 KVM Package Content only for rackmount KVM User Manual KVM switch x 1 pc Screw M3 2 x 4 5mm x 4 pcs Screw M4 x 10mm x 8 pcs 4 Bracket x 1 set User manual x 2 pcs Power adapter x 1 pc CD disc x1 pc for IP KVM setup IP 802 IP 1602 IP DB 15 KVM Connection Power Local IP 802 Input Console Local Console m l S Keyboard Mouse Serial IP Console Cascade USB Serial Ethernet IP 1602 IP Console Local Console 00000 00000 00000 Keyboard Mouse 14 13 12 11 10 0000 0000 00000 00000 D D C 6 5 3 2 Cascade Connection Rackmount KVM Internet hub DL CB 6 Cat5 cable KVM cable Serial IP Console gt M Local Console Boece 00000 00000 00000 00000 00000 00000 O 9 e O 0 S 14 13 i 10 Keyboard Mouse g 00000 00000 00000 00000 00000 i ce 02. Refresh Device Power Supply Power Supply External E T internet Remark Mi We strongly recommend the user changes the default username and password to user specific values m Please refer to the IP KVM User Manual for more detailed information about IP KVM switch Optional Accessories 1 PS 2 3 in 1 KVM cable 1 1 CD 6 6 feet 1 2 CD 10 10 feet 1 3 CD 15 15 feet 1 4 CD 33 33 feet USB KVM cascade cable 2 1 CBC 6 6 feet SUN iMAC USB to PS 2 adapter 3 1 SUN 31 kit Power cord 4 1 IEC power cord 4 2 NEMA 5 15 power cord US 4 3 BS 1363 power cord UK 4 4 CEE 7 4 power cord German 4 5 AS 3112 power cord Australia DC Power 12V 24V 48V Input Model 12V Input rating Input voltage 12 Volt Input range 9 18V Input current No load 50 mA Full load 4950 MA Output rating Output voltage 12 Volt Output current 4 16A Ef ciency 84 Remarks m Package does not include power cord E3 24V 24 Volt 18 36V 50 mA 2450 mA 12 Volt 4 16A 85 48V 48 Volt 36 75V 50 mA 1220 mA 12 Volt 4 16A 85 Specification IP 802 IP 1602 IPa acco m KVM Port Number of ports 8 or 16 Connector HDDB 15 pin Connectivity CD 6 10 15 33 6 10 15 33 3 in 1 PS 2 KVM cable BI Local Console Graphic connector HDDB15 pin VGA Resolution Up to 1920 x 1440 Input device 2 x USB type A for keyboard amp mouse E IP Remote Console Connector R
3. 10 SEC OSD operation zt next to the system name The PC is powered on 2 next to the system name The PC is selected F1 Access F1 MAIN MENU F2 Logout the OSD menu F3 Previous menu Esc Cancel Quit Enter Complete Switch to selected port t y Switch to previous or next port PgUp PgDn Switch to previous bank or next bank 1121314 Display port 01 08 09 16 17 24 25 32 Remark Display port 17 32 for 32 port model only F1 Main Menu MAIN MENU SELECT OPTION 01 LANGUAGE 02 PORT NAME EDIT 03 PORT SEARCH 04 USER SECURITY 05 ACCESS LIST 06 HOTKEY 07 TIME SETTINGS 08 OSD MOUSE 01 LANGUAGE OSD language change 02 PORT NAME EDIT Define port name 03 PORT SEARCH Quick searching by port name 04 USER SECURITY Change password 05 ACCESS LIST Define user access authority 06 HOTKEY Change hotkey 07 TIME SETTINGS Modify scan display time interval 08 OSD MOUSE Modify OSD mouse speed KVM Hotkey Local Console Hotkey for IP 802 IP 1602 Hotkey Function Scroll Lock Scroll Lock Space Bar Calling OSD menu Right button mouse Esc Calling OSD menu Scroll Lock Scroll Lock f Switch to previous port Scroll Lock Scroll Lock Switch to next port Scroll Lock Scroll Lock PgUp PgDn Switch to previous bank or next bank Scroll Lock Scroll Lock Bank no Port no Switch to specific port Turn the buzzer ON and OFF Default the buzzer is ON Logout the KVM if password security is ON S
4. Check that all video cables are inserted properly ji Check whether the KVM supports the resolution and refresh rate on your servers jii Check whether the graphics card you are using supports the resolution and refreshrate on your server or not IV Connect the monitor directly into the servers you are having trouble with to see if problem still appears FAQ 10 The server VGA resolution does not match the resolution of monitor The KVM supports DDC function which will dynamically detect and the DDC data The problem may come from the power on sequence For KVM switch The recommended power on sequence is monitor KVM switch and then servers For remote console box It supports DDC function but does not support hot plug the recommend power on se quence is monitor remote console box and then servers Two console KVM What is the resolution support on remote console The remote console can support up to 1 000 feet at 1024 x 768 and up to 500 feet at 1600 x 1200 Why am I getting ghosting images or shadowing on remote console Press Scroll lock Scroll lock A on the keyboard connected to remote console box to force auto adjusting the video signal to optimize Troubleshooting 1 There is no LED display on KVM membrane switch I Make sure the power adapter plugged into the KVM Switch if the LED s still off perform soft reset to KVM switch Il Power cycle KVM switch 2 I can power on the KVM but am
5. SH OD 7 0 BHD C 8 O 6 5 3 2 Cascade 8 Connection KVM modules Internet hub CB 6 Cat5 cable KVM cable 11 00000 00000 O 3 2 Input 100 240 VAC m For USB amp serial connection please refer to the attached IP KVM user manual IP 802 IP 1602 IP DB 15 KVM Cascade Mi Cascaded KVM Bank 2 to 8 must be single console USB KVM CV S801 CV S1601 m With the IP 802 cascade up to 120 servers With the IP 1602 cascade up to 128 servers mM Cascading multiple KVM by CBC 6 cable Cascade Rackmount KVM Local Console IP 1602 IP DB 15 KVM Cascade Cascade CBC 6 cascade cable CV S1601 USB DB 15 single console KVM Cascade Cascade KVM modules IP 1602 IP DB 15 KVM Cascade CBC 6 cascade cable CV S1601 USB DB 15 single console KVM 00000 Cascade KVM Membranes Power ON E Turn off all servers and KVM switches BM Make sure all cables connectors are properly connected m Recommend Power ON sequence is monitor KVM switch finally computer Front Panel Port LED Indications 8 ports O Online Channel al Selected Channel Bank Putto a Du a Ge Gra Gua Gi Channel Oa Shift Bank Button No Online Channel Green LED on indicating a PC is connecting to the port Selected Channel RED LED on indicating a selected channel Bank Button Select the bank from1 to 8 Channel Select Button
6. DHCP mode is disable IP auto con guration None and the preset default address as below IP address 192 168 1 22 default Subnet mask 2559 255 255 0 Default Gateway None Install the PSetup exe program from the provided CD disc to a computer which networked with IP KVM switch then press Refresh Devices the look for the IP KVM a Select the MAC address from label on bottom of IP KVM switch b Click Query Device 2 Device Setup Device Network Configuration Device MAC address 00 00 50 00 44 C5 IP auto configuration Hone E Refresh Devices NN IF address Pee F Device Type IP KVM a Subnet mask 255 255 255 0 Enable WLAN Configuration WLAN Devices only Gateway 1921 58 123 1 Authentication Wireless LAN Configuration Super user login Super user password Mew super user password New password confirm J Query Device i GZ Status Ready 1 Configure the IP KVM with fixed address a Setup IP auto configuration as None setup IP address and Subnet mask b Enter Super user login and password for Authentication default super pass c Setup Device If super login was authenticated it ll show Successfully configured device Otherwise it Il show Permission Denied 2 Configure the IP KVM with DHCP a Setup IP auto configuration as DHCP b Enter Super user login and password for Authentication default super pass
7. Press to select channel from 1 to 8 Shift Button Press amp hold follow with a channel button to select channel from 9 to 16 Bank No 7 Segment BANK LED indication Password Password for IP 802 IP 1602 The password is disabled by default i e There is no password required when you power on the KVM switch for the first time E Enable password 1 Press the KVM hotkey Scroll Lock Scroll Lock U 2 Logout the KVM by pressing the hotkey Scroll Lock Scroll Lock P 3 In SUPERVISOR level enter 00000000 eight zeros in user name amp password field Do not use 0 on number pad 4 In USER level press Space bar Enter in user name amp password field Remark Automatic logout after 10 minutes of inactivity E Set your own user name amp password 1 Login the KVM in SUPERVISOR level by pressing 00000000 eight zeros in user name amp password field Call KVM OSD menu by pressing the KVM hotkey Scroll Lock Scroll Lock Space Bar Press F1 to the MAIN MENU Select USER SECURITY Set password in SUPERVISOR amp USER level a Inthe left top row S SUPERVISOR press Enter to set your own user name amp password b Inthe row 1 to 8 USER press Enter to set your own user name amp password 6 Press Enter to save the setting or press Esc to cancel the editing without any change oF oe I Remark a Blank has underscore SPACE does not have underscore b Press any alphanumeric key to move to next input
8. c Setup Device If super login was authenticated it ll show Successfully configured device Otherwise it ll show Permission Denied 3 Install JVM on Client system The IP KVM switch was remote accessed by a standard JAVA enabled web browser The client system must install Sun JVM 1 4 2 or above for remote access the IP KVM Remark E Ata minimum you must have Internet Explorer 6 0 or Netscape 7 0 or Molliza 1 6 and above installed on your client computer IP 802 IP 1602 IP Remote Setup 4 Remote access the IP KVM switch via Web Using the HTTP protocol or a secure encrypted connection via HTTPS and entering the configured IP address of IP KVM switch into the web browser to remote access the IP KVM switch With successful connection to IP KVM the login page will show as below then key in the default user name amp password Authentication Microsoft Internet Explorer File Edit Yiew Favorites Tools Help Back gt gt gt G A A seach GgFavorites meda 4 Ebr amp Address a http 60 248 192 236 auth asp Go Links Authenticate with Login and Password Username Password ton ES cer 5 After successful login to IP KVM you will enter the main page of IP KVM as below lix Home Microsoft Internet Explorer Fle Edt View Favorites Tools Help Heak gt OA Geach Gifavontes Greda dd 3 Address fa http 60 248 192 236 home asp Go Unks CW
9. J45 Ethernet User management 15 user login 1 x active user Network protocol DHCP BOOTP DNS Security SSL v3 RSA AES HTTP HTTPs CSR Resolution Up to 1600 x 1200 Browser IE Firefox Safari Netscape Others Serial port virtual media via USB Mi Expansion Up to 128 servers by 8 level cascade Mi Compatibility Multi platform Mix PCs SUNs IBMs HPs DELLs Server Support Windows Vista 2003 XP 2000 Linux Netware Unix DOS E Power Input 100 or 240V AC at 50 or 60 Hz via AC adapter Option DC 12V 24V 48V DC input Mi Regulatory Approval FCC CE E Environmental Operating 0 to 50 C Storage 5 to 60 C Relative humidity 90 non condensing Shock 50G peak acceleration 11ms half sine wave Vibration 58 100Hz 0 98G 11ms cycle E Product Information Dimension W x D x H 443 x 180 x 44 mm 17 3 x 7 1 x 1 73 inch Net weight IP 802 4 5 kg 101b IP 1602 5 kg 11 Ib m Packing Information Dimension W x D x H 510 x 400 x 77 mm 20 1 x 15 7 x 3 inch Gross weight IP 802 5 5 kg 12 Ib IP 1602 6 kg 13 b FAQ General 1 How do the KVM switches allow the user to switch ports There are two ways to switch ports One is the membrane buttons on the front and the other way is with Hot key commands What operating systems do the KVMs support The KVMs support multi platform support allows you to control Windows based computers Sun So laris systems Li
10. TX 75074 972 272 6631 Fax 972 276 6484 SOLUTIONS www rackmountsolutions net sales rackmountsolutions net Focused on U
11. how up the status windows Scroll Lock Scroll Lock B Scroll Lock Scroll Lock P Advance hotkeys for Supervisor login only Activate auto scan mode for connected Servers Press any key to exit the auto scan mode Scroll Lock Scroll Lock S Reset all the KVM settings to factory Scroll Lock Scroll Lock R default Except User Security settings Disable and enable password security Scroll Lock Scroll Lock U Default security is OFF Remarks Example of Scroll Lock Scroll Lock Bank no Port no Bank No 1t08 Port No 01 to 16 e g Bank 1 Port4 Scroll Lock Scroll Lock 1 0 4 e g Bank 2 Port 16 Scroll Lock Scroll Lock 2 1 6 You must press the hotkey within 2 seconds A beep sound will be heard for successful entering The numeric keypad is not supported while in OSD screen the arrow keys PgUp PgDn and Enter keys are supports IP 802 IP 1602 IP Remote Setup Quick Installation Guide of IP KVM for remote access Please perform the follow steps 1 Power off all KVM hardware and connected devices 2 Connect the power supply to IP KVM 3 Connect the monitor keyboard amp mouse to console port of IP KVM not applicable to integrated LCD drawer version 4 Connect the KVM cable to IP KVM and target servers 5 Use an Ethernet cable to connect your local area network LAN to the IP console port on the KVM Initial IP configuration The factory default
12. item SPACE is treated as a valid character m Change your password Login the KVM in SUPERVISOR level by pressing your own user name amp password Call KVM OSD menu by pressing the KVM hotkey Scroll Lock Scroll Lock Space Bar Press F1 to the MAIN MENU Select USER SECURITY Change password in SUPERVISOR amp USER level a Inthe left top row S SUPERVISOR press Enter to change your user name amp password b Inthe row 1 to 8 USER press Enter to change your user name amp password 6 Press Enter to save the setting or press Esc to cancel the editing without any change Dl di Remark a Blank has underscore SPACE does not have underscore b Press any alphanumeric key to move to next input item SPACE is treated as a valid character E Disable your password 1 Press the KVM hotkey Scroll Lock Scroll Lock U 2 Logout the KVM by pressing the KVM hotkey Scroll Lock Scroll Lock P 3 You dont need user name amp password to access the KVM OSD menu m Forget your password Please contact your supplier for further support Remark m You must press the KVM hotkey within 2 seconds E A beep sound will be heard for successful entering KVM hotkey KVM OSD OSD Menu PORT NAME BANK 1 F1 MENU 01 BSAN F2 LOGOUT 023 SYSTEM F3 PREV 033 SYSTEM ESC QUIT 043 SYSTEM ENTER COMPLETE 053 SYSTEM t SELECT 06 SYSTEM PgUp PgDn 07 SYSTEM BANK SELECT 08 SYSTEM USER SUPERVISOR SCAN TIME
13. not getting any picture at all how can I solve this Switching to another port and checking if this port has the same problem a If you switch to another port please check the screen resolution is the same b Check the OSD menu is available on the hot keys Scroll lock Scroll lock space bar If the problems persist please make sure the cables are inserted properly and the boot up sequence is followed d The screen is on but the keyboard and mouse don t work I Check the server by using a different keyboard and mouse ii For PS 2 servers The keyboard and mouse are not hot pluggable jii For USB servers Unplug and plug allowing a few seconds for the bus emulation process to complete IV Do not press any keys on the keyboard whilst the server is booting up This can cause a keyboard error or cause the keyboard not to detect the KVM switch V Try a different keyboard but use only 101 102 104 key keyboard vi Avoid moving the mouse whilst switching the KVM ports 4 There is no LED display on the Cat5 dongle The LED on the Cat5 dongle will flash when plugged into the USB or USB server The light will then become steady when the KVM switch has connected If the LED light is on and not flashing when plugged into server please unplug the USB or PS 2 and try again Or try another good Cat5 dongle to verify if problem still appears If the problem persists please contact your supplier 2805 E Plano Parkway Ste 200 Plano
14. nux or even Macs by a single KVM switch The KVM switches support multi platform operating systems including but not limited to DOS Windows 95 98 ME NT 2000 XP Linux Solaris and Mac OS Do I have to power down the KVMs to add a new server The KVMs are hot pluggable and allows servers or devices to be added or removed without power ing down the switch but components of connected devices such as the servers may not be hot pluggable We suggest that turn off power to all devices before connecting them Why can t login with default password on KVM switch The default username and password for the KVM switch is eight zeros 00000000 Please check I The Num lock is not turned on for notebook type keyboard Il The numeric number keys on the number pad are not accepted by KVM only the main number keys Can disable the KVM password Yes for Cats KVM USB KVM two console PS 2 KVM amp IP PS 2 KVM user can disable enable the KVM password by hotkey No for PS 2 KVM user can t disable the KVM password What do I do if forget the password If the user change the default password and lose the password pls contact the supplier for further support How many levels of KVM cascade are supported 8 levels are supported Can cascade the different types KVM switches together No only same type KVM can cascade together e g PS 2 to PS 2 USB to USB Why am I getting ghosting images or shadowing I
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