IPPBX User Manual
Contents
1. List of Recorded voices Basic S No Name Options 1 Record Again Play Delete 2 welcome gsm Record Again Play ees Record new voice Add a Ring Grou Ring Group gt New Ring Group o w 9 e Nicherons o Canada Ring Groups Name Strategy Rng IAX2 801 SIP 805 User5 SIP 802 User2 SIP 806 User6 SIP 803 User3 SIP 807 User SIP 804 User4 SIP 808 User8 SIP 809 User9 SIP 810 UserlO SIP 811 Userll SIP 812 Userl2 Ring Group Members Available Channels Extension for this ring group Option Ring each all for these many seconds If not answered Goto an Extension Goto an Extension Voicemail Goto a RingGroup Goto an IVR menu O HangUp 48 Name the ring group tech Choose the group members whose extensions are 801 802 803 804 if no answered choose goto IVR working time Click Save button SpoTol py o Nicherons o Canada Ring Groups Hangup Hangup the call if the ringroup answer DST List of Ring Groups M S No Ring Group Options Inbound Control 1 tech Edit Delete m Inbound Routes X 3 a IVR SpoTel is a registered trademark of Nicherons Int l Inc Canada Al Rights Reserved 49 Set IVR IVR 9 wy o Nicherons o Canada IVR Menu IVR working time IVR closed time2. o o e C anada Management Inbound Control Enter New Password Retype New Passwort L Status AE Apply System e Network amp Country Show Advanced Options SpoTe is a registered trademark of Nicherons Int l Inc Canada All Rights Reserved On this page you can change the administrator password Default password admin And you can also set the advanced options about SIP and IAX2 protocol in the Show Advanced Options list that is useful when you set connect two ippbx in different network 35 5 4 Backup o SpoTol by o 5 Nicherons d 9 Canada Backup Restore Configurations Download Download you selected the backup file to your PC Note Pls don t change the backup file name List of Configuration Backups Date Options Feb 07 2010 Restore Delete SpoTel is a registered trademark of Nicherons Int l Inc Canada Rights Reserved On this page clicking the Take a Backup button you can backup nonce configuration 9 9 Upgrade e SpoTol by Nicherons a Canada Upgrade Package Upgrade System Package Enter The Package Name 1 TFTP Server IP address J Upload IVR Prompts Enter The Sound File Name gsm Note Please use gsm format voice file TFTP Server IP address Upload Backup File Enter The Backup File Name Note Don t change the backup file name TFTP Server IP ad
3. Operator Pickup Extension af Voicem e Timeout for answer on attended transfer conferencing Save Status System SpoTel is registered trademark of Nicherons Int l Inc Canada All Rights Reserved Extension to Dial for Parking Calls Set Call Parking number What extensions to park call on Set the Call Parking get number eg 701 720 Number of seconds a call can be parked for Set the second call time Pickup Extension Set Pickup Extension Timeout for answer on attended transfer Set the answer timeout value Call Queue Tick Is Agent in the extensions setting Setan Agent Call back Extension in Advanced Options Seta Call Queue number in Advance Call Queue 22 Extensions 801 802 User2 803 User3 804 User4 805 User5 806 User6 807 User 808 User8 809 User9 810 5 10 811 Userll 812 User12 813 User13 814 Userl4 815 User15 816 Userl6 817 Userl7 818 User18 819 User19 820 User20 821 User21 822 User22 823 User23 824 User24 825 User25 Extension Configuration Extensions Setting z Extension Se I Password T Caller 10 803 d VM Password Analog Phone Analog lines detected I Dial Plan DialPlan1 Advance Options Voicemail Can Reinvite SIP D TAX Call Waiting 5 3 Way Calling M NAT Pickup Group Is Agent
4. ENEE 817 Userl17 Voicemail Can Reinvite 818 User18 SIP 1 819 User19 820 User20 Call Waiting 3 Way Calling 821 User21 NAT Pickup Group M 822 User22 823 User23 DTMFMode 824 User24 825 User25 Codecs Configure SpoTel is a registered trademark of Nicherons Intl Inc Canada All Rights Reserved There are 30 default users the extensions number are 801 830 You could add more if needed Set user Extension is 803 Name Password and Caller ID etc Select Dial Plan is DialPlan1 Set Extension 804 as the same way Use a IP Phone based SIP protocol registered with the user Then you can use 803 call 804 successfully 6 4 How to make a outbound call To make an outbound call we need to add a trunk first There are two types of Trunk Analog Ports FXO ports of IPPBX08 connect to local PSTN VoIP Trunk SIP or IAX trunk connect to remote SIP IAX server using IPPBX08 the port1 4 are configured as FXO ports port5 8 are configured as FXS ports When a port is configured as FXO port the corresponding LED shows RED When a port is configured as FXS port the corresponding LED shows GREEN What are FXO and FXS FXS Foreign eXchange Station is an interface which drives a telephone or FAX machine FXS interfaces get phones plugged into them delivery battery and provide ringing FXS interfaces are signalled with FXO signalling FXO Foreign eXchange Office is an interface that con
5. Nicherons 4 SpoTel by e Nicherons O Canada IPPBX User Manual version date author description 2009 7 07 Ippbx08 2009 10 21 Ippbx08 2010 1 21 Ippbx08 2011 3 22 Ippbx08 TABLE OF CONTENTS CHAPTER1 BRIEF INTRODUCTION rrr nnn nni niani ai noA 2 ELAPPEARANCE R MODED EE 2 12 SYSTEM 3 ise 4 CONFICURA TON 6 5 CHAPTER2 BASIC CONFIGVRATIOM rrr nnne nnne 5 Zde AER SYSTEM 5 2 CONFIGURE 6 DES EE 8 ZA OUTBOUND ROUTER inu 10 ee ut EE 12 INTERACTIVE MEIER ENEE daos taco Dot rt dt lio on e OE dto d 12 EEN 13 CHAPTER3 ADVANCED CONFIGURAT ION rrr nn nnns 15 Ad VOICEMAIL amp SYSTEM VOICE LANGUAGE e nv 15 Bou 18 3 9 iMUSICON hc i foveas d cir 21 ad CALE QUEUE 22 24 26 POLLOW 27 mis 28 EE 29 CHAPTER4 STATUS 5 30 RUE 30 EN DCH KE EN EE 32 CHAPTERS SYSTEM 33 5 1 NETWORK AND COUNTRY TIME SETTINGS cd itecto diesen ditta teli dae 33 SEN DDN e Q n 34 D 9 EE e REN 35 DAC EE 36 e Die 36 CHAPTER6 OPERATING INS
6. IVR Setting Name Extension Welcome Massage Please Select Dial other Extensions Keypress Events Key Action 0 2 3 4 5 6 Disabled M Save Cancel Select IVR working time Set welcome massage is Welcome Set keypress Events Dial 0 go to extension 805 Dial 1 go to extension 806 Dial 2 go to ringgroup tech Click Save button 50 wy o a o Nicherons o Canada IVR IVR Menu IVR Setting IVR working time Name Extension IVR closed time Welcome Massage Please Select Keypress Events Key Disabled Disabled Disabled Disabled Disabled 0 1 2 3 E Disabled 5 6 Disabled 7 Disabled New Delete Then set IVR closed time Set welcome massage is Closing If the Name Directory Dial by Name is enabled Extension Configuration Extensions Setting Extension 806 Name Password 806 Caller ID VM Password E mail Analog Prone Dial Plan Advance Options M Voicemail C Can Reinvite SIP M Call Waiting 3 Way Calling NAT Pickup Group Is Agent DTMFMode M Directory Dial other Extensions gt 51 Add a Time Rule Time Based Rules gt New Time Rule 9 wy o Nicherons o Canada Time Based Rules Edit Time Rule Rule Name Ex July4 Time amp Date Conditions Start Time End Time Start Day EndDay rri Start Date
7. 15 M Voicemail 1 Can Reinvite 816 16 817 Userl7 SIP 818 User18 amp Call Waiting 3 Way Calling 819 User19 820 User20 1 NAT Pickup Group 821 User21 Is Agent DTMFMode 2833 822 User22 15 9 RFC2833 823 User23 824 User24 a 825 User25 1 disallow all allow alaw ulaw g729 Extensions Setting include Extension e Name Password Password E mail Caller ID Analog Phone e Dial Plan The extension is assigned to the defined user The full name of the individual assigned to this extension The password is used to Extension registered The password is used to access voicemail for the specified Extension Set the user s E mail Identifies the Caller ID presented when the listed extension dials out A drop down menu is available to identify the analog phone port which this extension will access You can choice dial plan based on the extensions need this option references the Dial Rules option on the left tool bar There are also several advanced extension options available The advanced options establish the connections from the listed extension to other systems within the IPPBX system server These advanced options include the following Voicemail SIP Call Waiting 3 Way Calling Codecs The extension support voicemail The extension support SIP protocol The extension support IAX protocol The extensio
8. Place this call through Select a Trunk through which the call should be made Analog fallback Select a Analog fallback Dialing Rules The Dialing Rule gives you the ability to use basic pattern matching to differentiate calls and route them accordingly For instance if a number begins with 9256 followed by 7 or more digits that would define a call within the state of Alabama If a call began with 9 followed by 7 digits it would be a local call that probably didn t require a long distance charge Instead of adding a rule for every extension or phone number you call specify the pattern in this rule similar to the example e Define a custom pattern Seta custom pattern by Custom Pattern 9xxx define a Basic Pattern Any digitfrom 2 ta 9 X Any digit from 010 9 Any number of additional digits N Any digit from 2 to 9 Z Any digit from 1 to 9 X Any digit from O to 9 Any number of additional digits Example 9ZNXXX mean first number is 9 second number is any digit from 1 to 9 third number is any digit from 2 to 9 and each is any digit from 0 to 9 The is more e Strip This option gives you the opportunity to remove specified digits from the call being dialed and replace them with the digits needed to make the call You can also prepend digits to the beginning 2 5 Inbound Routers 9 SpoTel by o o Nicherons o Canada Incoming Calls List of Incoming Call Rule
9. MMC SD Storage 4 environmental requirements temperature 10 45 C Storage temperature 30 C 65 humidity 10 80 no dew Power AC 100 240V 5 Packing List IPPBX Power Adapter 1 Unit 1 Unit 1 4 Default configuration peo Io cw Wan port IP address http 192 168 1 100 9999 Lan port IP address http 192 168 10 100 9999 Web GUI username admin Web GUI password admin Chapter2 Basic Configuration 2 1 Log on to the system After connecting the IP PBX to the local area network Launch the web browser on a computer which is in this local area network Enter the IP address for the system Wan port IP address http 192 168 1 100 9999 Lan port IP address http 192 168 10 100 9999 The start web page will appear like this Please login Q e 8 N f PU Login Usemame 1 1 1 1 1 Password gt H Enter Username and password default username is admin password is admin then click login Once the login is successful the home page will be display Noted you have to add a network segment same with the Wan ports if your PC is not at 192 168 1 SpoTol py 5 Nicherons Canada Advanced Connected Status 6 Login System T A _ Username perg AW ABRE SMS om A Password 9 U Reboot Factory Defaults SpoTel is a registered trademark of Nicherons Int l Inc Canada
10. extension Select DialPlan Select a Call forward to outside number using dialing rules Set forward outside number Input a Call forward to outside number Notice This number must be consistent with the corresponding DialPlan 3 8 Time Based Rules 9 o SpoTel vy e 9 o Nicherons e o Canada Time Based Rules Edit Time Rule Rule Name Ex July4 Time amp Date Conditions Start Time 09 00 End Time 17 30 Start Day End Day Start Date End Date 31 Start Month End Month Destination if time matches if time did not match VoiceMenu closed time is a registered trademark of Nicherons Int l Inc Canada All Rights Reserved On this page Define call routing rules based on date and time 28 3 9 SpoTel by o Nicherons o Canada Local Extensions are Operator Extension Admin Settings Local Extension Settings Local Extensions are Operator Extension User3 803 v Allow analog phones to be assigned to multiple extensions _ Allow extensions to be AlphaNumeric SIP IAX users Default Settings for a New User M Voicemail CTI 51 IAX M Call Waiting 3 Way Calling VoiceMail Password Save Cancel is a registered trademark of Nicherons Int l Inc Canada All Rights Reserved Set up the digit of local extensions Set up Operator Extension you can dial O go to the extension at any time D
11. is SIP 5060 IAX 4569 Caller ID The caller ID will be set to the value specified in this field Fromdomain Sets default from domain in SIP messages when acting as a SIP client Fromuser Sets default from user in SIP messages when acting as a SIP client Contact Specifies a primary extension for call routing 2 4 Outbound Routers The Dial Rules tab on the left toolbar allows you to use basic pattern matching to differentiate outbound calls and route them accordingly create different DialPlan o SpoTel by o o Nicherons o Canada Dial Rules LA Home List of DialPlans Dialing Rules Ex If the number begins with 256 ME s and followed by 7 digits or more Basic DialPlanl New Delete List of Dial Rules Dial Rule eeneg S No RuleName Dial Pattern Call Using Options lt Outbound Routes PSTN Begins with 9 and followed by more than 3 Custom Edit Delete P RENE digits Nicherons is a registered trademark of Nicherons Int l Inc Canada All Rights Reserved Click on Add a Dial Rule to define a new DialPlan The following dialog will be displayed Rule Name Place this call through Analog fallback Dialing Rules If tne number begins with and followed morethan digits define a custom pattern Delete digits from the front and auto add digit before dialing A DialPlan is comprised of the following items e Rule Name Set a rule name
12. 51 01 2010 02 10 13 50 57 2010 02 10 13 34 57 2010 02 10 13 34 40 2010 02 10 13 34 30 2010 02 10 13 29 32 2010 02 10 13 22 08 2010 02 10 13 18 48 2010 02 10 13 17 33 2010 02 10 13 16 14 2010 02 10 13 16 25 2010 02 10 13 16 10 2010 02 10 01 25 27 2010 02 10 01 25 50 Z nsen Sa Chapter4 Status Display Call End 2010 02 10 22 24 08 2010 02 10 22 24 08 2010 02 10 13 51 34 2010 02 10 13 51 34 2010 02 10 13 51 31 2010 02 10 13 51 31 2010 02 10 13 51 06 2010 02 10 13 51 06 2010 02 10 13 50 58 2010 02 10 13 50 58 2010 02 10 13 34 58 2010 02 10 13 34 59 2010 02 10 13 34 41 2010 02 10 13 34 32 2010 02 10 13 29 34 2010 02 10 13 29 34 2010 02 10 13 22 14 2010 02 10 13 19 27 2010 02 10 13 19 23 2010 02 10 13 17 47 2010 02 10 13 17 08 2010 02 10 13 17 08 2010 02 10 13 16 45 2010 02 10 13 16 12 2010 02 10 13 16 12 2010 02 10 08 39 06 2010 02 10 08 39 06 2010 02 10 01 26 39 2010 02 10 01 26 07 mma FS AM ANNA SpoTel is a registered trademark of Nicherons Int l Inc Canada All Rights Reserved download the call logs file delete the call logs file Duration sec COONR OPER SC o H Disposition ANSWERED NO ANSWER ANSWERED NO ANSWER ANSWERED NO ANSWER ANSWERED NO ANSWER ANSWERED NO ANSWER ANSWERED NO ANSWER ANSWERED ANSWERED ANSWERED NO ANSWER ANSWERED NO ANSWER ANSWERED ANSWERED ANSWERED NO ANSW
13. A Home KS Add Ring Group Basic Name Strategy IAX2 801 0 p SIP 803 User3 SIP 804 User4 DE SIP 805 User5 IVR Prompts SIP 806 User6 SIP 807 User7 2 Ring Groups SIP 808 User8 ESP Ring Group Members Available Channels Pa ue EE Extension for this ring group Option Status TES Ring each all for these many seconds System CUT CUN If not answered Goto an Extension Goto a RingGroup Goto an IVR menu 6 HangUp STUD isa registered trademark of Nicherons Intl Inc Canada All Rights Reserved Define Ring Groups to Dial more than one extension Name Set a Ring Group name Strategy There is a drop down list you can choose Ring all or Ring in order Ring Group Members Add Ring Group member from Available channels If the Ring Group no answered you can choose to Goto Voicemail of this user Goto menu HangUp 22 3 6 015 Settings e SpoTel by Nicherons a 9 Canada DISA Settings List of Disa E CC EE S No Disa Name Options Inbound Control 1 Calling Card Edit Delete SpoTel is a registered trademark of Nicherons Int l Inc Canada All Rights Reserved List of Disa Disa name are listed in the table New Disa Create a new Disa Edit Disa DISA Name PIN Response Timeout s Digit Timeout s Extens
14. A IET ur LESE define a custom pattern Delete 1 digits from the front and auto add digit before dialing In the example we have now added a Dial rule Nicherons in the DialPlan1 As we can see from dialing rule of Nicherons Outcall all numbers start with 9 will be cut the first digit 9 and sent to PSTN port3 or port4 Choose Dial Plan for extensions On the User page edit the extensions to choose DialPlan1 43 o w o 9 sNicherons o C anada LA Home Extensions 801 Basic WANNE 802 User2 ue 803 User A Extensions aa user E B05 User5 Sep Trunks 806 oe EH 807 User7 Ss Outbound Routes 808 User8 tee 809 User9 Inbound Control 810 Userl0 REESEN B11 Userll Advanced 812 User12 Dn 813 User13 Status 814 Userl4 cali torte 815 Userl5 System 816 Userl6 paren iE EFE 817 User17 818 User18 819 User19 820 User20 821 User21 B22 User22 B23 User23 B24 User24 B25 User25 Extension Configuration Extensions Setting Extension Name Password Caller ID VM Password Analog Phone 7 Dia Advance Options M Voicemail Can Reinvite M SIP Call Waiting M 3 Way Calling C NAT Pickup Group DTMFMode Codecs Configure disallow all allow alaw ulaw g729 Save Cancel After we have done above in the ex
15. DTMFMode Codecs Configure disallow all allow alaw ulaw g729 Admin Settings Local Extension Settings Local Extensions are Operator Extension Global Ring Time Set Allow analog phones to be assigned to multiple extensions 1 Allow extensions to be AlphaNumeric SIP IAX users Agent Login Settings Agent Login Extension Agent Callback Login Extension Default Settings for a New User M Voicemail SIP SW Call Waiting 3 Way Calling VoiceMail Password Save Cancel 23 e SpoTo l wy o C anada List of Queues 555 Queue Sales Queue Queue Extension Configuration Call Queue Reference Queue 555 Full Name Agents S User3 803 Queue Options TimeOut Wrapup Time Max Len Music On Hold Auto Fill Auto Pause M JoinEmpty LeaveWhenEmpty M Report Hold Time Note Each agent needs to log on to the queue using the login extension defined in Options In the IVR or Ring group the call could be routed to the Call Queue 555 in our example when the call is unanswered Agent logon Agent will have to logon before the system will assigned the call from the Queue Agent dials the Agent Callbcack Login Number 666 in our example 3 5 Ring Groups You can configure Ring Groups through the web page 24 o SpoTel by e Nicherons o Canada Ring Groups L
16. ER ANSWERED ANSWERED NO ANSWER NO ANSWER NO ANSWER ANSWERED ANSWERED EE Heckt IET 30 4 2 Register Status T SpoTel by D o Nicherons o Canada In this page you can check SIP IAX Users or Trunks Status SIP Users Status 825 824 823 822 821 820 819 818 817 816 815 814 813 812 811 810 809 808 807 806 805 804 803 803 802 802 Unspecitied Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified Unspecified 192 168 1 105 192 168 1 110 ouguocouuoucguuocouuuuuuuuuuuuuuu Register Status Unmonitored Unmonitored Unmonitored Unmonitored Unmonitored Unmonitored Unmonitored Unmonitored Unmonitored Unmonitored Unmonitored Unmonitored Unmonitored Unmonitored Unmonitored Unmonitored Unmonitored Unmonitored Unmonitored Unmonitored Unmonitored Unmonitored Unmonitored Unmonitored 29 sip peers Monitored 0 online 0 offline Unmonitored 2 online 27 11 3 lt is registered trademark of Nicherons Int l Inc Canada All Rights Reserved h 31 4 3 System Info e SpoTel by DI Nicherons o 9 Ca
17. End Date Start Month End Month if time matches if time did not match oet a Rule Name eg incoming oet the Time amp Date Conditions If time matches go to working time If time not match go to closed time Click the save button saved the configuration 32 Ge S No RuleName Inbound Control 1 Incoming Time Based Rules List of Ring Groups Options 53 Add a Trunk Trunks add a Trunk Trunk Edit Trunk Analog Port 1 Analog Trunk Analog Port 3 Analog Port 4 Analog Port 5 Analog Port 6 Custom Trunk Add an incoming router Inbound routers gt add an incoming rule Incoming Calls Route All Unmatched incoming calls from Trunk Destination Incoming Time Based Rule Select Route All Unmatched incoming calls From provider Ports 3 4 54 To extension incoming Time Based Rule Incoming Calls Ld Home Lines Individual lines of the PBX Ex Analog Port eC _____ 3 The third analog port of the PBX List of Incoming Call Rules OE A S No Incoming Rule Options Inbound Control 1 Route all unmatched incoming calls from provider Ports 3 4 to Edit Delete Incoming Time Based Rule SpoTel is a registered trademark of Nicherons Int l Inc Canada Rights Reserved Then click Activate Changes Made the change active for the current configuration 6 7 Link two IPPBX in the same network
18. Rights Reserved With the SpoTel GUI you can configure extensions conference voicemail Dial Plan and etc Each page of the GUI has three columns The left column present all the options tab that you can program the system Click the tab to go to setting page of different options The middle column contains the primary content for each page The right column of the user interface contains Tooltips This area provides brief description for any options of the GUI The home page is used for logout Reboot and Factory Defaults Logout To log out the SpoTel GUI e Reboot Reboot the IP PBX system e Factory Defaults Restore all settings to factory default Activate change Made the change active for the current configuration after you make a configuration on some page 2 2 Configure Extensions Click the Extension tab and you will see the extensions setting your created users are in this page There are 30 users in your extensions list as default setting you can add new extensions or remove the existing extensions SpoTol 5 Nicherons e C anada Extension Configuration Extensions Extensions Setting 801 Extension 803 User Name 803 User 804 User4 Password 805 User5 D 806 User6 807 User VM Password IC emit 810 E Analog Phone No Analog lines detected 811 11 Dial Plan 812 User12 813 User13 814 Userl4 Advance Options 815
19. TRUCTION 1 38 6 1 HOW TO LINK THE IP PBX TO THE INTERWORK 38 2 THE SYSTEM 39 HOW TO MAKE IN TERIA CA EE 40 G4 HOW TO MAKEA OUTBOUND GAUL 41 42 44 65S HOWTOMAKEANINCOMING EE 46 6 7 LINK TWO IPPBX IN THE SAME NETWVORR nnn 55 6 8 LINK TWO IPPBX IN DIFFERENT NETWORK amp COMBINE SPOTEL WITH EXISTING TRADITIONAL j 58 Chapter Brief Introduction 1 1 Appearance amp Model This article is the user manual for SPOTEL IPPBX08 product It also includes the application notes for how to use SPOTEL ippbx to build a telephony system for small office IPPBX08 Appearance amp Model 1 2 System Features SPOTEL s series of IPPBX is an embedded ippbx based on standard asterisk for Home amp SMEs which is not only a PBX but also as a voice mail Server IVR server conferencing server With 4 or 8 analog interface which can be configured as FXS or FXO ports made in factory and 1 Wan and 1Lan with router function With excellent echo cancellation function it can meet most of the customers requirement Based on Asterisk Configuration by Web Built in SIP IAX Server Static DHCP PPPoE network access Codec G 711 Ulaw G 711 Alaw G 726 G 729 GSM SPEEX SIP IAX Trunk use with VoIP Trunk operator Zap Trunk Use with PSTN SIP IAX Extensions con
20. The simplest case to link two IPPBX together in the same network We start from this and then try to expand to different network Below is the structure of how to link two IPPBX in the same LAN LAN Local Area Network on Ai IAX TRUNK 192 158 1 100 192 158 1 200 Ext enzion 601 Extension 901 192 168 1 51 192 168 1 8 55 The method of connecting two IPPBX08 in different location is 1 Register the IPPBX08 A as an extension in IPPBX08 B via IAX2 trunk so the extensions in IPPBX08 A can make calls to IPPBX08 B s extensions via this special trunk 2 Use the reverse method in IPPBX08 B to register to IPPBX08 A In above structure 1 An ip phone registers to IPPBX08 A as an extension 601 2 An ip phone registers to IPPBXO8 B as an extension 801 3 All the extensions under IPPBX08 A are in the format 6XX 4 All the extensions under IPPBX08 B are in the format 8XX 5 Extensions under IPPBX08 A can make calls to extension under IPPBX08 B use format 8XX 6 Extensions under IPPBX08 B can make calls to extension under IPPBX08 A use format 6XX 7 The two IPPBXOS links each other via 2 trunk Step 1 Set up a extension 699 in IPPBX08 A Extension 699 Phone number of this extension Name IPPBXOS8B Users Password 699 JAX2 Log on password Caller ID 699 Caller ID Advance Options Select protocol Step 2 Set up an IAX trunk in IPPBX08 B to link to IPPBX08 A v
21. dress SpoTel is a registered trademark of Nicherons Int l Inc Canada Rights Reserved 36 In this page you can upgrade system package Enter The Package Name Set system package name Server IP address Set TFTP server IP How to upgrade Please visit our website www nicherons com download html to find out the latest available firmware The upgrade is automatically when entering the package name and our server info Run the TFTP server you will see below Upgrade System Package Enter The Package Name TFTP Server IP address nicherons dyndns org Enter the configuration page then upgrading page Enter The Package Name hereby it s spotel pbx v3 0 7 Enter TFTP Server IP address hereby it s 192 168 1 132 After done click Update to update then the system will reboot automatically Note the upgrading will set your system as default please make backup before you do it 37 Chapter6 Operating Instruction 6 1 How to link the IP PBX to the interwork With Router If your office access the public network with router you can put the IPPBX behind the router You should connect the Wan port of the IPPBX to the Lan ports of the router and you also can connect HUB or Switch to the Lan ports of the IPPBX to let some PC or IP Phone to access the public network v i Without Router If you have the public IP and want the IPPBX access the public network directly withou
22. efault Settings for a New User Set up the Default Settings for a New User when you create a new extension will use the configuration 29 4 1 Call Logs SpoTel py o Nicherons o Canada Call Logs Caller ID Destination User3 803 901 5 User2 lt 802 gt 901 5 User2 lt 802 gt 900 5 User3 lt 803 gt 901 5 User3 lt 803 gt 900 5 User2 lt 802 gt 900 5 User2 lt 802 gt 900 User2 lt 802 gt 900 User2 802 900 5 test 6643591 8 700 700 User2 802 SIP 802 5 700 User2 lt 802 gt 900 5 User3 lt 803 gt 5 5 600 User2 802 600 Call Logs Download Call Start 2010 02 10 22 24 01 2010 02 10 22 24 01 2010 02 10 13 51 33 2010 02 10 13 51 33 2010 02 10 13 51 28 2010 02 10 13 51 28 2010 02 10 13 51 01 2010 02 10 13 51 01 2010 02 10 13 50 57 2010 02 10 13 50 57 2010 02 10 13 34 57 2010 02 10 13 34 57 2010 02 10 13 34 40 2010 02 10 13 34 29 2010 02 10 13 29 32 2010 02 10 13 29 32 2010 02 10 13 22 04 2010 02 10 13 19 27 2010 02 10 13 18 49 2010 02 10 13 17 33 2010 02 10 13 16 14 2010 02 10 13 17 00 2010 02 10 13 16 25 2010 02 10 13 16 10 2010 02 10 13 16 10 2010 02 10 08 39 05 2010 02 10 08 39 05 2010 02 10 01 25 27 2010 02 10 01 25 50 ANAA NA EAS This web page will display logs Call Logs Download Call Logs Delete Answered 2010 02 10 22 24 01 2010 02 10 13 51 33 2010 02 10 13 51 28 2010 02 10 13
23. er needs Authentication please 16 enable SSMTP Authentication set and configure the follow information e Username input username of your email e Password input password of your email Email setting o SpoTel by o o Nicherons D Canada Voicemail Configuration ER Genesi SMTP Setting Email Setting Basic Inbound Contro Template for Voicemail Emails Advanced Sender Name Server From asterisk Subject you ve a voicemail from S VM Follow Me ei 1 CEET Cancel Template Variables V TAB NAME Recipient s firstname and lastname System S VM DUR The duration of the voicemail message I REN S VM MAILBOX The recipient s extension CALLERID The caller id of the person who left the message MSGNUM The message number in your mailbox S VM DATE The date and time the message was left SpoTel is a registered trademark of Nicherons Int l Inc Canada All Rights Reserved e From Set the from email e Sender Name Set the name for sender Subject Set the email title e Massage Input the matter in your email System Voice Language In System gt Management the system voice could be selected from the default English French Spanish or Chinese 17 Enter New Password Retype New Password Set Voice Language Save 3 2 Conferencing Every company reaches the poi
24. er only In a similar manner we could set up another set of conference bridge 902 amp the associate arbitrary Leader number such as 842902 20 3 3 Music On Hold TS SpoTel by o o o Nicherons D Canada Music on Hold Classes eech Music On Hold Reference E TER Music Inbound Control Save Cancel Reload Operator Upload Music File 2 m Enter The Music File J gsm P Note Please use gsm format voice file e Conferencing TFTPServerlPaddres D Music on hold Select Music directory E Call Parking _ Update A DISA Sa Follow Me 9 Time Based Rules Status System SpoTel9 is a registered trademark of Nicherons Int l Inc Canada All Rights Reserved e List of Music On Hold Display Music On Hold class list e Class oet Music On Hold class name e Music Select music you can replace music file through the update page Enter The Music File Name Set you want upgrade music file name TFTP Server IP address Set the TFTP server IP Select Music directory Select directory that you want saved music file 21 3 4 Call Parking amp Call Queue Call Park o SpoTel o o Nicherons o 9 Canada Call Parking Preferences Be Call Packing Reference DL ER Extension to Dial for Parking Calls 700 What extensions to park calls on Ex 701 720 Advanced Number of seconds a call can be parked for
25. his format Windows XP ca used to configure this throug ssh 2020 eo CH 22 192 168 11 235 UPnP communication Be sure that you enter a valid httpl 8080 O 80 192 168 1129 Address You may need to an mm establish a static IP address http2 8090 80 192 168 1 209 v with your ISP in order to property run an internet se O 192 168 1 192 168 1 Step 2 Set up the service provider and calling rule in IPPBX08 B to make it register to IPPBX08 A This method is almost the same as above EXCEPT you need to use the 210 11 25 127 as the service provider instead of 192 168 1 21 Step 3 Use the same method do port forwarding in router B for IPPBX08 B Your public address from network provider maybe a dynamic ip which will be changed periodically To overcome the problem of dynamic ip you may need to use the DDNS service for more info please google the internet Step 4 How to resolve problems about hearing only on one side If your IPPBX behind the Router you should build a IP Address Map As follow Mangerment gt Show Advanced Options gt GOTO Golbal SIP Settings Goto Global SIP Settings gt NAT Support 60 NAT Support Extern ip Extern Host Extern Refresh Local Network Address 192 168 1 0 255 255 NAT mode Allow Reinvite Extern ip Replace with your external ip address this your public IP or domain Extern Host Replace w
26. ia this IPPBXOSB Users extension In the page Trunks gt Add a Trunk 4 SpoTol wy o 5Nicherons Trunk Basic t Extensions Provider Type Comment at Analog Trunk Protocol Trunks ______ ___________ _ Register fei Custom Trunk s Outbound Routes Host Inbound Control Without Authentication SERIE Username Advanced deniers o RM Password 5 Status System 56 Step 3 Set Dial Rule in IPPBX08 B all calls start with 6 will be sent to IPPBX08 A In the page Outbound Routers gt Add a Dial Rule List of DialPlans List of Dial Rules Dial Rules DialPlan2 New Delete Add a Dial Rule Rule Name Place this call through Analog fallback Dialing Rules If the number begins with and FN followed by more than define a custom pattern digits Delete o digits from the front and auto add digit before dialing Step 4 Set the user Dial Plan in IPPBX08 A In the page Extensions Dial Plan Extension Configuration Extensions Setting Extension Name Password Caller ID VM Password emat Analog Prone Dial Plan Advance Options M Voicemail Can Reinvite M SIP S Call Waiting M 3 Way Calling NAT Pickup p 57 Active the change and apply the test 1 Register an IP phoneB to with 801 extension 2 Register an IP phoneA to with 601 e
27. ion Play envelope WAV 16 bit v Activate Changes Play Envelope Selecting this option causes Asterisk not to play introductions about each message when accessing them from the voicemail application Lj Allow users to review SpoTel is a registered trademark of Nicherons Int l Inc Canada All Rights Reserved Standard configuration information is also present allowing you to confirm the extension used to check messages as well as general parameters such as the following Extension for Checking Messages This option defines the extension which Users Max greeting Seconds Attach recordings to e mail Dial 0 for Operator call in order to access their voicemail account With this option you specify the maximum amount of time available to record your voicemail greeting Enable Disable send recording file to you email by attachment Callers who are sent to voice mail can press 0 for the operator and be transferred either during the voice mail salutation or after recording the message If this option is not enabled a caller s pressing O will be ignored There are several options that can be specified to define the voicemail message in the system Message Format Maximum Messages This option gives you the ability to choose the format in which messages will be mailed The maximum number of messages per voice mail box is set here e Maximum Message Time The maximum duration of a message left by a calle
28. ion for this Disa Option Allow Outbound Route SelectDialPlan DialPlani Save Cancel DISA Name Set a name for Disa PIN Set a password for Disa Response Timeout s Set effective time for imputing a password Digit Timeout s After you input the right password the interval between digits that you need dial 26 Extension for this Disa Option Set a number connect Disa Select DialPlan Select your DialPlan for calling out 3 7 Follow Me e SpoTel by 9 Nicherons D Canada Follow Me LA Home List of Follow Me Ke S No Extensions State Forward No Options Inbound Control 1 802 BN 700 Edit Delete Advanced Operator mq Voicemail e Conferencing D Music on hold E Call Parking 20 DISA Sa Follow Me KI Time Based Rules Status System New Follow Me SpoTel9 is a registered trademark of Nicherons Int Inc Canada All Rights Reserved List of Forward Call Forward extensions are listed in the table New Forward Create a new Call Forward Extension Select a need to call forward extension otate Set state of the extension Disable Always Busy No answer Select forward extension Select a call forward to extension When you select Forward a Outside Number the follow page will be displayed 2 Edit Follow Me Extension 802 Ring lasting for seconds Status Always Busy No answer Set your call forward number Forward Local Extension Forward a Outside Number Select forward
29. ith your external ip address this your public IP or domain Extern Refresh oet time for fresh default 10 Local Network Address Replace with your local network address and mask NAT mode If your IPPBX behind the Router set default yes Combine SpoTel with existing traditional PBX Assume there is already existed a traditional PBX 3 FXO 8 Extensions in your office how can you add more PSTN lines extensions or use VOIP solution in the exist solution SpoTel will give you a favor which can combine with exist PBX solution as below structure Flowchart FXO PABX PSTN FXO PABX FxS SpoTel SpoTel um IP 1921168 5 15 Local Area Network 1111 FXS PABX 9FXO SpoTel a T Ext 500 Ext 501 Ext 502 IP 192 168 5 100 IP 192 168 5 101 Soft Phone X lite Application 1 Connect PBX s CO port FXO Ports to SpoTel s FXS port PBX will be one of the SPOTEL s extensions and all the extensions under PBX can use the FXS functions from SpoTel The functions include 1 Make calls to the SpoTel s other extensions 2 Make calls use the SpoTel s voip trunk 3 Make PSTN via SpoTel s PSTN trunk 2 Connect PBX s FXS port to SpoTel s FXO port SpoTel will be one of the PBX extensions and all the extensions under PBX can 61 use all the FXS functions from PBX The functions include 1 Make calls to the PBX s other extensions 62
30. ither a or SIP protocol Register Enable Disable server register Registering is not required for all providers Host The IP address of your service provider Username The user name associated with your provider account Password The password associated with your provider account Without Authentication if you connect to Voip server without Authentication pls selected Once you have added a VoIP Trunk it will appear on the list of Trunk on the Trunk page There is an Options drop down list associated with each Trunk listing The Options drop down list allows you to edit or delete the Trunk definition as well as further refine the definition by choosing several advance options Select either Codecs or Advanced to further refine the definition Codecs Codecs provide the ability for your voice to be converted to a digital signal and transmitted across the internet Advanced The following advanced options are available to further refine your trunk Advanced Settings trunkname insecure port caller ID fromdomain 192 168 1 11 fromuser test contact quality Trunkname Specify a trunk name if you want to refer to the service provider definition as something other than specified in Comment Insecure This option specifies how connects to a service provider host should be handled Valid options are very yes no invite port Default is very Port The register request is sent through the port Default
31. mmence until the Leader dials in Before the leader calls in all participants will hear Music on Hold An example is illustrated as the below The default conference bridge is 900 Check the Wait for marked user Conference Room Configuration Conference Room Conference Number Room Extension 802900 Conference Room 842902 Conference Room 900 Conference Room 902 Conference Room Room Override O Conference Password PIN Code Admin PIN Code Conference Options Play hold music for first caller Enable caller menu Announce callers Record conference Quiet Mode Wait for marked user Set marked user Add a Leader 802900 and check Set Marked user Conference Room Configuration Conference Room 802900 Conference Room 842902 Conference Room 900 Conference Room 902 Conference Room Room Override Conference Number Room Extension 900 Conference Password PIN Code Admin PIN Code Conference Options Play hold music for first caller Enable caller menu Announce callers Record conference Quiet Mode Now all the participants will join the Wait for marked user Set marked user Save Cancel bridge 900 with the Pin code 1234 while he conference leader will join the conference 802900 with the admin pin code 2345 Note the leader number 802900 should be only known to the conference lead
32. n support Call Waiting function The extension support 3 Way Calling functions Click here you can set the extension s codec default support alaw ulaw and G 729 2 3 Trunk If you want to make external call you must register with a Trunk in order to connect to the Public Switched Telephone Network PSTN or other VoIP service provider Through the web page you can add a trunk There are three Trunk categories Analog Trunk VolP Providers Custom VoIP Trunk Analog Port 1 Analog Port 2 Port 3 Custom Trunk jAnalog Port 4 Provider Type Analog Trunk Analog Trunk Select the Analog radio button to define the analog ports you have access to as a service provider This will give you the ability to place calls through the IP PBX utilizing analog lines The analog ports available will be displayed when you select this option Choose one or more analog ports by selecting their associated checkbox You will not be able to create an analog service provider if you do not have any analog ports available Custom Trunk The Custom VoIP option allows you to create a custom VoIP definition To create the custom VoIP provider definition you will need to complete the following Comment Protocol Register V Host Without Authentication Username 1111 Password eee Comment comment field should be used as the name of the custom VoIP definition Protocol Specify e
33. nada System Information OS Version Linux IP PBX 2 6 22 18 Uptime 08 49 52 up 19 00 Load Average 0 00 0 00 0 00 Asterisk amp GUI Build Asterisk 1 4 4 SpoTel v3 0 6 Server Date amp TimeZone Thu 11 Feb 2010 08 49 52 0800 Synchronize Hostname IPPBX In this page it will display nonce system info 32 Chapter5 System Management 5 1 Network and Country Time Settings Network amp Country Settings WAN Port SETUP IP Assign Static ES Hostname PPB i 92 168 1 100 255 0 0 0 IP address Subnet mask Gateway 92 168 1 1 DNS 8 8 8 8 LAN Port Setup IP address 192 168 10 100 Subnet mask 255 255 255 0 Country setting Tone Zone US United States On this page you can set WAN LAN interface information and country IP Assign you can select STATIC DHCP and PPPoE three mode Tone Zone Set your Country and use the Country Tone 33 System Time Settings NTP Settings Time Settings 9 NTP O Manual Time Set pool ntp org Time Zone GMT 05 00 Easterm Time U S amp Canada NTP Set NTP server address Time Zone Set your Time Zone Manual Set your PBX time amp date manually 5 2 DDNS DDNS Dyndns org DDNS DDNS Enable 7 Password Domain On this page you can set DDNS reference Notice Enter your account info from dyndns org 34 5 3 Management w NMicherons
34. nd of option setting page The middle column contains the primary content for each page The right column of the user interface contains Tooltips This area provides brief description for any options of the GUI The home page is used for logoff Reboot and Factory Defaults Logout To log out the SpoTel GUI e Reboot Reboot the IPPBX08 system Factory Defaults Restore all settings to factory default Activate change Made the change active for the current configuration after you make a configuration change on some page 6 3 How to make a internal call Making internal calls are the base requirement for a telephony system Below are the settings for this usage 40 Set User Users As SpoTel by o Canada Extension Configuration Activate Changes LA Home Extensions Extensions Setting Directory Check this option if the user is to be Ef Lnn listed in the telephone directory 801 Extension Basic an PE 802 User2 e Extensions 803 User3 in gt 804 User4 Password ab Trunks 806 User6 i EE abd tn 807 User VM Password lt Outbound Routes 808 User8 Mail Box ttt 809 User9 Inbound Control 810 User10 E mail e Exo 811 Userll Analog Phone No Analog lines detected Advanced 812 User12 Di ial Plan Y lt lt lt 813 User13 Status 814 14 KEE 815 User15 Advance Options System 816 Userl6
35. nect with IP Phone Zap Extensions connect with Analog Phone Voice Mail Server Flexible Dial Plan Remote backup restore through web browser from anywhere RingGroup both internal extensions amp External numbers Call Park Call Queue DISA Direct Inward System Access allow to use internal lines from outside Call Conference IVR Server FollowMe call forwarding IVR Name Directory Music On Hold BLF Busy Line Field to show who are on calls in other phones your ip phone has to support this feature to work Call Logs Support IP Phone with Key function FAX T 38 Other basic function 1 Three way calling 2 Call Forward on Busy or on Unanswered Call or on Unregistered Extension 3 Call Hold 4 Call Transfer 5 Call Waiting 6 Caller ID 1 3 Interface amp Panel 1 Interface PORTS PORTT PORTE PORTS PORT4 PORT PORT PORT osa 8 Analog Ports can be FXO or FXS RJ11 1 SD MMC Interface 2 Network Interface RJ45 1 Power port 12V 2A e 1 Reboot Button 2 Indication Panel USB MMC LAN WAN SYS PWR Status Description Power Of System Status ystem ing oystem Failed Wink Dat hangi WAN interface Status ata exchanging No Data exchanging MM full SD card Status On C connect Success ully Off MMC connect failed Optional Bed channel Analog Modules Status FXS channel Wink LAN LAN Interface Status SE No Data exchanging 3 Hardware e 32bit embedded RISC DSP e 26
36. nects to a phone line They supply your PBX with access to the public telephone network FXO interfaces use FXS signalling FXS interfaces allow you to hook telephones to your PBX and FXO interfaces allow you to connect your PBX to real analog phone lines 41 Make call via PSTN trunk You can use the FXO trunking to make outgoing call via your local PSTN line The set up is as per below Legegect PSTN Netvork fren PDO part 192 168 1 10 Ext 217 IP 127 168 1 31 Add Analog Trunk Trunks Add a Trunk I li e BC DP 192 168 1 EZ Area Network Eeterasen 01 IP i87 163 1 HH Trunk Add Trunk Provider Type Analog Trunk Custom Trunk Analog Port 1 Analog Port 2 Analog Port 3 Analog Port 4 Analog Port 5 Analog Port 6 42 Add Outbound Routers In Outbound Routers add a Dial rule as below Dial Rules o w eNicherons gd Dial Rules LA Home List of DialPlans Basic New Delete a Extensions eege es Trunks List of Dial Rules Add a Dial Rule 5 gt i Outbound Routes ee Rule Name Ncherons Outcall Place this call through Analog fallback Status Dialing Rules If the number begins with 9 and System followed by more than 3 digits po
37. nt of needing more people on a call than it can effectively include through three way calling conference bridges allow you to include more people as well as project a professional image o w o 5Nicherons o o Canada Conference Room Configuration Basic WENNER Conference Room Conference Number Room Extension Inbound Control m 900 Conference Room Room Override Advanced Operator DEMNM Conference Password ibi M PIN Code 28 Voicemail Admin PIN Code GB Conferencing Tn D Music on hold M Play hold music for first caller 5 Call Parking Enable caller menu EE M Announce callers Record conference Sa Follow Me Quiet Mode KI Time Based Rules C Sn ee Set marked user Status System New Delete Save Cancel SpoTel is a registered trademark of Nicherons Int l Inc Canada Rights Reserved The configuration of the conference room and standard features is very straightforward The conference room use default extension 900 but you can always change it to any extension number you want After establishing the extension for the room you need to specify the password settings for the conference Assign the PIN Code used by participants to enter the conference as well as the Administrator PIN Code used by the moderator of the conference to open the conference room 19 A conference Leader could be set The conference will not co
38. orking time Name Exension cun PT IVR closed time Inbound Control Welcome Massage Im bond lindas Please Select Dial other Extensions IVR SA 09 E Keypress Events lt gt IVR Prompts Key Action 25 Ring Groups 0 2 Status Ze System asc RENE 4 5 6 A 7 _ New Delete Save Cancel SpoTel is a registered trademark of Nicherons Int l Inc Canada All Rights Reserved Voice menus are constructed depending on your needs Just like your business you need to create the solution best suited to your customers e Name Set a IVR name Extension Set a IVR connect number Welcome Massage Select a welcome massage voice from record e Dialother Extensions Enable Disable allow dial other extensions 2 7 Record In the event that one wants to record custom menu prompts for the IP PBX which can be used in a IVR the Record may be used SpoTel by e o o Nicherons o Canada Record Voices For Custom IVR Dialing Rules Ex If the number begins with 256 af Home PUMP List of Recorded voices and followed by 7 digits or more 4 S No Name Options 1 closed gsm Record Again Pe EE 2 welcome gsm Record Play SpoTel is a registered trademark of Nicherons Int l Inc Canada All Rights Reserved 13 A list of previously recorded menus is displayed Here the user may modify several options Record Again Clicking this button all
39. ows the user to make another attempt at recording and replacing an existing custom sound file Play Clicking this button brings up a dialog entry box to allow the input of an extension that System will dial and play the prompt over Delete Clicking this button will delete the selected prompt There are two options under Record a new voice Record a new Voice File Name Extension used for recording e Name This text entry box specifies the saved name of the file that is to be recorded e Extension Used for Recording This drop down select box allows the user to choose which extension will dial to wait for the user to speak the prompt Chapter3 Advanced Configuration 3 1 Voicemail amp System Voice Language Voicemail is an option available for every extension in the IP PBX system The relationship between the extension and the voice mail is established in the User Extension section of the GUI You can configure the voicemail through this page by Nicherons Canada Voicemail Configuration General SMTPSetting Emaii Setting VoiceMail Reference Extension for checking messages Max greeting seconds Attach recordings to e mail v Dial 0 for Operator Voice Message Options Message Format Maximum messages 100 per folder Max message time Min message time Playback Options E Say message Caller ID Say message durat
40. p 1 Set port forwarding in the router for IPPBX08 A The IPPBX08 A is behind the router to register to IPPBX08 A the internet you need to forward the 2 port in your router so all the packets received on the router WAN port 210 11 25 127 4569 will be forwarded to the IPPBX08 A 192 168 1 21 4569 Below is the setting page in a linksys router Applications Applications Administration Status amp Gaming IO amp Gaming Setup Security UPnP Forwarding UPnP Forwarding UPnP Forwarding Application ExtPort UDP Int Port IP Address Enabled UPnP Forwarding can be use to set up public services on FTP 21 O 121 19216810 0 your network When users f the Internet make certain Telnet 23 CH 23 192 168 1 0 requests on your network t Router can forward those SMTP 25 CH 25 192 168 110 g requests to computers equip to handie the requests If fo DNS 53 O 53 192 168 110 example you set the port number 80 HTTP to be TFTP 69 69 192 168 1 0 forwarded to IP Address pom 192 168 1 2 then HTTP e i 2 requests from outside users O 19 192 168 110 L be forwarded to 192 168 1 2 is recommended that HTTP 80 O 80 192 168 1199 computer use static IP address 110 110 192168110 225 You may use this function to NNTP 119 119 192168410 RENE server via an IP Gateway In SNMP 161 161 192 168 1 0 L t
41. r is set 15 e Minimum Message Time The minimum duration of a message is dictated here There are several playback options that can be specified Say Message Caller ID Say Message Duration e Play Envelop e Allow Users to Review Voicemail to email set SMTP setting e SpoTel by a o Nicherons D Canada The Say Message Caller ID option reads the caller ID before the voice mail message is played This option identifies exactly how long the message lasted The envelope provides the date time and caller ID related to a voice mall This option provides incoming callers the option to review their message before it is saved and can be played back by the owner of the voice mail extension Standard options are presented to you allowing you to discard the message or re record it if you aren t happy with it Voicemail Configuration SMTP Settings Smtp server mail nicherons com SMTP Setting Port 25 Enable ssmtp Authentication Username Sales nicherons com Password SpoTel is a registered trademark of Nicherons Int l Inc Canada All Rights Reserved Smtp server The IP address or hostname of an SMTP server that your IP PBX may connect to in order to send e mail notifications of your voicemail Port eg mail yourcompany com The port number on which the SMTP server is running generally port 25 e Enable SMTP Authentication if your SSMTP serv
42. s SE D S No Incoming Rule Inbound Control 1 Route all unmatched incoming calis from provider Ports 1 2 3 4 5 6 7 8 to TimeRule Time Based Rule Dialing Rules Ex the number begins with 256 and followed by 7 digits or more Options Delete SpoTel is a registered trademark of Nicherons Int l Inc Canada All Rights Reserved The same pattern matching logic used for processing outbound calls can also be employed for inbound calls The two defaults define routing based on whether an incoming call matches or doesn t match a pattern you define from provider Route All Unmatched incoming calls v extension There are only a few options you need to configure 73 Cancel Make a selection from the drop down list to choose how the calls will be routed You can select from All Unmatched Calls or Calls which Match e From Provider To Extension call 2 6 IVR Interactive Voice Response Select from the list of providers which you previously configuration The previously configuration extension which should receive the Through the web page you can create Interactive Voice Response IVR IVR are designed to allow for more efficient routing of calls from incoming callers o SpoTel by o o Nicherons Canada IVR Home Dialing Rules Ex If the number begins with 256 Le EEGEN IVR IVR Setting and followed by 7 digits or more Basic IVR w
43. t router then you should connect the Wan port of the IPPBX to the public network and connect HUB or Switch to the Lan ports of the IPPBX to let your PC access the public network If you want to access the public network through Modem then you should use the PPPOE function of the IPPBX and let the IPPBX dial up to connect the public network gt Le 7 d ke 38 6 2 Log in to the system After connecting the ippbx to the local area network Launch the web browser on a computer that is in this local area network Enter the IP address for the system default Wan port IP address is http 192 168 1 100 9999 Lan port IP address is http 192 168 10 100 9999 The start web page will appear like this Please login Q Login ba Username Zeg Password 5 Enter Username and password default username is admin password is admin then click login Once the login is successful the home page will be display e SpoTol wy o 5 Nicherons Canada Advanced Connected se e e em e e e e e e e e e e e e e m e wl Status Q 6 Login ELLE LL Je E Sol System Pu 5 Password Reboot Factory Defaults With the SpoTel GUI you can configure extensions conference voicemail Outbound Routers and etc Each page of the GUI has three columns The left column present all the options tab that you can program the system Click the 39 tab to go this ki
44. tension we can dial 9 local number to dial out via PSTN line Make call via VoIP trunk Via the voip trunking we can dial call via the voip service to reduce our cost when making international calls Connect to PSTN Network from FXO port 2 8 1921681 100 Add VolP service provider Trunk Add a Trunk Add a Custom Trunk LANLocal AreaNetwork VolP Serica Provider router Extension 803 Extension 804 IP 1921681 83 IP 1921681 84 44 Add Dial Rule Trunk Edit Trunk Comment Protocol Register Host Without Authentication Username Password ee In Dial Rules gt add a new calling rule as below Dial Rules o by o Le o Nicherons 6 Canada Dial Rules List of DialPlans DialPlanl New Delete List of Dial Rules Add a Dial Rule Rule Name Place this call through Analog fallback Dialing Rules If the number begins with o followed by amp more than 3 digits define a custom pattern Delete 1 digits from the front and auto add digit before dialing 45 Now we have added a new calling rule Nicherons VoIP in the DialPlan1 As we can see from the Nicherons VoIP dialing rule all numbers start with O will be cut the first one digits 0 and sent to my sip service provider The Nicherons Out is in the same DialPlan1 Since we have added this dial plan to the e
45. xtension 3 Use 801 to dial 601 And you can see 601 will ring and you can pick up the calls Above is the way to router IPPBXO8 B s call to IPPBX08 A the method to link IPPBX08 A to IPPBX08 B is the same as above 6 8 Link two IPPBX in different network Two IPPBX08 are in internet The generally environment for two IPPBX08 in different location is two IPPBX08 are both in the internet and using the public IP WAN Wide Area Network TRUNK 5 WAN IP 218 200 12 1 WAN IP 210 121 11 5 LAN IP 192 168 19 1 LAN LP 192 extension 001 192 165 10 2 The configuration is same with Link two IPPBX08 in the same network But when you set the trunk you must use the public ip Like the follow Set up an IAX trunk in IPPBX08 B to link to IPPBX08 A via this IPPBX08B_Users extension In the page Trunks gt Add a Trunk 58 Trunk Add Trunk Provider Type Comment Analog Trunk Protocol Register Host Without Authentication Custom Trunk Username Password e Add a Trunk Two IPPBX08s are behind router The generally environment for two IPPBX08 in different location is two IPPBX08 are both behind router and using the private IP Since the IPPBX08 doesn t have the public IP we need to do port forwarding in the router and make is reachable to others WAN Wide Area Network IAX TRUNK 59 Ste
46. xtensions in above we don t need to add dial plan again So when we have added two calling rules any call start with 9 will be route to PSTN and call starts with O will be route to VoIP 6 5 How to make an incoming call Add an Incoming call w gt 5 Nicherons Incoming Calls Basic b Route All Unmatched incoming calls abeundi Raten from Trunk Ports 1 2 3 4 5 6 7 8 7 EE Destination 802 User2 ivr L IVR Prompts Save Cancel Select Route All Unmatched incoming calls From provider Port 1 2 3 4 5 6 7 8 To extension Extension 802 here you can select a extension an IVR TimeRule or others Then if there is incoming call from any analog phone lines the extension 802 will ring 6 6 How to Set an incoming call to IVR based time rule Add record a custom voice Record gt Record a new voice 46 Canada Record Voices For Custom Home 2 List of Recorded voices Basic S No Name Options 1 closed gsm Record Again Play Delete 2 welcome gem Record Again Play Delete File Name Extension used for recording Set the record name is Welcome Choose a extension used for recording here we use EXT 801 Click Record button Then the extension 801 will ring Pick up the phone record Welcome message Then hangup and finish the record Use the same way to record Closing message 47 Record Voices For Custom IVR m
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