User Manual - DVS Informatics
Contents
1. EN B ETE AO AAA 45 Vol digioWing Cisco i VOW a a Me oc 46 zl ge e A PO e e 46 At OTM LEM n rat A AA 47 VA fold Too le Noo I II HP TP 49 A A Gla 49 aeneae qe a a 50 VV OMG II DOME VIC WE aia A e 51 VENA Se P DION ado a 51 IAE Ontext MSN me 53 Report HeaderRightContextMenu EEE 53 Report Body RightContextMenu IntheGrid 54 Report Body Right Context Menu on the Graph gt 55 8 Link Quality Analyst 1 0 User Manual List of Figures Figure 3 1 Figure 3 2 Figure 3 3 Figure 3 4 Figure 3 5 Figure 3 6 Figure 3 7 Figure 3 8 Figure 3 9 Figure 3 10 Figure 3 11 Figure 3 12 Figure 3 13 Figure 3 14 Figure 3 15 Figure 3 16 Figure 3 17 Figure 4 1 Figure 4 2 Figure 4 3 Figure 4 4 Figure 4 5 Figure 4 6 Figure 4 7 Figure 4 9 Figure 4 10 Figure 4 11 Figure 4 12 Figure 4 13 Figure 4 14 Figure 4 15 Figure 4 16 Figure 4 17 Figure 4 18 Figure 4 19 Figure 4 20 Figure 4 21 Figure 4 22 Figure 4 23 Figure 4 24 Figure 4 25 Figure 4 26 Figure 4 27 Figure 4 29 Figure 4 30 Figure 4 31 Link Qualiby Analyst DISBIOy etta a aida 21 Ma RCC Hr A el lala a le Glen S lem lale 22 Mig ETE RR DEMLEME e Nk A EYP RUNE NNERPUPENI 22 Aight Glick Menton Ein Kar OUD assu audeo ANA neo ki am e nl 22 RightContextMenuonlinkNode 23 ETA GOO2. Reporting Configuration Add Link Configuration X IP Bandwidth Pollina Response Alarm Reporting 4 M Enable Reporting Report Properties Auto Cleanup keep database Far na of days 20 caca ms Figure 4 9 Reporting Configuration Check checkbox Enable Reporting if you want to generate offline report Link Quality Analyst save online data into database if you enable reporting In case if you enable reporting check checkbox Auto Cleanup to delete database files 38 Link Quality Analyst 1 0 User Manual Working with Link Quality Analyst Working in Link Group Panel Working in Ray View View Description Ray view display Link Quality in Light Ray style Two end points of link corresponds to two point on circumference of circle Color of Ray indicates quality of link 203 145 132 130 202 56 221 4 203 145 170 191 10 0 2 242 EE inm Figure 4 10 Ray View Tool Tip Information To exact detail of link quality roll over mouse on Ray corresponds to that link tooltip will appear which will having current value of Response time Bandwidth and Packet Loss 2000 2003 DVS Informatics Pvt Ltd 39 DVSINFO s Link Quality Analyst 1 0 HATO bz A Pi ir i 45 1 10 1 be fe rA 07 5b6 221 80 202 56 221 7 ua 565 221 80 202 56 221 14 gt Link Name Internet Response 110 00 Link Bandwidth 34 00 Packet Loss 0 LTEM FA yf 202 56 221 14
3. Chapter 3 will give you detail of various GUI part of Link Quality Analyst Chapter 4 provides you enough information to start working with Link Quality Analyst Appendix A provides straightforward way to using Link Quality Analyst in various applications 2000 2003 DVS Informatics Pvt Ltd 5 DVSINFO s Link Quality Analyst 1 0 6 Link Quality Analyst 1 0 User Manual Table of Contents LINEA WV AM QIN i vi e cada A A Hou arua aHa Ph ll RO a uA 3 COPIA CINCO crt 3 Ordenmno Link Quality ANAYSSI e a 4 Tecn Celi SU ODO c PUN ME 4 PDO UTC O an a on lm A iG al A Ao 5 Eo Yojg GOL e 7 LISTO glelUl eem 9 nal iaa 11 Introduction to Link Quality Analyst ccce eee 11 Overview of Link Quality ANASI sizene stet Re tu E oo Re mai ayal gem M A IAM UE 11 nal ele gezinin pere hi ge e sin da aue da 11 Min cim Feel ll ei Hr Sanli TEE 12 AA A M A RA CD 13 Installation and Configuration ccr saman aaamaa saman aaa 13 Installing Link Quality Analyst in Win9x NT 2000 sessi 13 LICENS A n EN MC PEDE M RETIA E td 18 AE ge O e 19 Chaplin A 21 Display of Link Quality Analyst cere erre eere amaaan 21 HUNK Ere S ANIC sea eis Soret nn P a m tou IE M tiM MU A toI AU SDG 21 GNK Oro eC Et m T iii 21 mies adire MUI IRIURE T TTL 22 VICW FADO EC 23 EA GROUP Fane RE T LT Tm 23 A tintas E e ud c Staten a
4. 4 Click on Save as picture A file dialog box will open where you can select path and file name to save charts bitmap image Database Cleanup Database Cleanup Clean the Database of Selected link It is basically manual cleanup of the Database Click Database Cleanup menu item Database Cleanup Dialog Box will open containing all database existing file in the list control user can manually select which day data want to delete select that day file database file name will contain first the link name and then the date in the mm dd yyyy format Then click clean Button Show Report Header Show Report Header will resize the both the part Report Header and Report Body Click Show Report Header will maximize the Report Header 56 Link Quality Analyst 1 0 User Manual
5. E Marginal when Response Time Exceeds 200 E m BH Good when Response Time Exceeds jo ms Figure 4 6 Response Configuration Link Quality categorize into Unavailable Poor Marginal and Good You can define category by entering response time for that link Response time is corresponds to small size ICMP packet you configured in polling configuration 36 Link Quality Analyst 1 0 User Manual Working with Link Quality Analyst Alarm Configuration Add Link Configuration x General IP Bandwidth Polling Response Alarm Rer 4 v Unavailable Setting Marginal Setting M Good Setting Figure 4 7 Alarm Configuration Alarm tiger on user defined event In this tab you can configure event for which alarm will tiger and alarm action for each event Events for which alarm tiger are if Link is down Link quality is poor marginally good or good Check checkbox of particular event if you want to generate alarm for this event To configure alarm action click on Setting button Alarm Properties dialog box will open 2000 2003 DVS Informatics Pvt Ltd 37 DVSINFO s Link Quality Analyst 1 0 Alarm Properties l X Iw Play Sound Sound Properties Sound File Path Erro a cn W Log Log Setting v Mail Mail Server Setting Email 4ddress Add Remove m gabs iyahao com shivetaatadysinto cam x mesi Figure 4 8 Alarm Properties
6. Average Interval milables 15 Minutes Eg Repod of Reporma Tine 11508409 Ws eo 2 Lr Doe Drk Dew Lek Doar nx 15405 2000 1800 1815 HA Ha H H H 150522003 1515 1530 HA H M H Hs EJ 1505 x03 230 1245 21 Tig 851 00 18 00 1 1345 2003 1845 1300 111 300 g51 00 babi 3B X 12405 203 1300 1315 MWe 500 gan 00 bil 13 EE Li E T E a LI Repert ol Link Bardh Figure 3 16 Report View Main Menu File Menu Save Link Group This menu option take save a mirror copy of all links in link eroup with all link configurations in the text file Save Links Save links take backup of only the selected link configuration in text file Load Links Link Group Load Links Link Group load links link group from text and configure the Link Quality Analyst software Exit For exiting from Link Quality Analyst Edit Copy Copy the selected data to the clipboard View Menu Toolbar The View Panel show hide the Toolbar Status Bar The View Panel show hide the Status Bar 30 Link Quality Analyst 1 0 User Manual Display of Link Quality Analyst Link Group The View Panel show hide the Link Group Panel Tools Menu Add Link Add New Link entry in Link Group Tree Remove Link Remove Selected Link from Link Group Tree Link Configuration Modify configuration of currently selected link Database Cleanup Manually clean report database of selected link Start Polling Start polling
7. DVS Informatics Pvt Ltd 43 DVSINFO s Link Quality Analyst 1 0 MI DE Save Data in Text File iN Save Data in M5 Excel Sheet Print Figure 4 17 Right Context Menu on Packet Loss view Copy Table Data to the Clipboard Select a row or multiple rows and open Right click menu on selected area click on Copy It will copy row content on clipboard you can either use shortcut key ctrl c for same purpose Save Data in Text File Response Time Table data can be saved as text file Click Save Data in Text File menu item Save As Dialog box will open to let you choose file name and location where to save Save Data in MS Excel Sheet Response Time Table data can be saved as MS Excel Sheet Click Save Data in MS Excel Sheet menu item Link Quality Analyst launches Microsoft Excel application and Response Time Table data is exported to sheets named as Response Time Overall Report Print Click Print menu item In the print dialog box select desired printer and click Ok Working in Link Panel Link Panel corresponds to particular link only You can open Link Panel of selected link by double click on link name in link tree More then one Link Panel window can be open 44 Link Quality Analyst 1 0 User Manual Working with Link Quality Analyst Working in Table View View Description This view displays values of link quality parameters of selected link 1n tabular form Link Quality parameters are Response Ti
8. Link will come under Link Group Right Click on Link Group to open a Popup Menu and then click Add Link Add Link z INDDEL z INDNMLI Send Ses Internet ed A TONEI L S M one Figure 4 1 Add Link Add Link tab dialog box will popup General Configuration Link Name Give a friendly name of Link this will be displayed in Link Tree Panel under Link Group Description Give some meaning description related to Link so it helps in recognizing and remembering link and this description will show in tool tip 2000 2003 DVS Informatics Pvt Ltd 33 DVSINFO s Link Quality Analyst 1 0 Add Link Configuration x General IF Bandwidth Folling Response Alarm Rec 4 rl TE BRANCH Description Itis a link of branch office gt Figure 4 2 General Configuration IP Configuration IP Configuration tab can t be open until Link Name string are not given End Pointi End Point must be near end of link End Point1 End Point must be far end of link Add Link Configuration X General P Bandwidth Polling Response Alarm Rer gt End Point EME 145 132 130 End Pointe 202 56 221 4 End Point 1 End Point User Computer End Point 1 must be near end of link and End Point 2 must be far end of the link Cancel Apply Figure 4 3 IP Configuration 34 Link Quality Analyst 1 0 User Manual Working with Link Quality Analyst Band
9. Quality Analyst 1 0 User Manual Working with Link Quality Analyst Link Configuration Click Link Configuration menu item Link Configuration Property Sheet will open with all Configuration Details User can modify the Link Configuration and save by click ok Button Log Cleanup Log Cleanup Clean the log of Selected link from view and from file It is basically manual cleanup of the log Click Log Cleanup menu item Before Cleaning log detail Link Quality Analyst show a confirmation message box to confirm before Deletion Working in Report view View Description Click on Report tab of Tab Panel Report view will be activated These view contain two parts Report Header and Report Body Report Header will take all input parameter for the generation of the report Report Type Link Quality Analysis C Link Down Time Analysis Report Properties Report Period Custom Custom Reprot Period From 15 05 2003 To 15 05 2003 Average Time Interval fi F Min Generate Report Figure 4 27 Report header Report Header contain Report Type Report type means Link Quality Analyst will generate two type of report 1 Link Quality Analysis In these all over the analysis of the link data like for Response time Link Bandwith Packet Loss and link down an up 2 Link Down Time Analysis In these type report only down time analysis happen like when link is down Report Properties contain Report pe
10. U Start Polling Stop Polling Copy Save Data in Text File Save Data in MS Excel Sheet Print Link Configuration Database Cleanup Show Report Header Figure 4 30 Right Context Menu on Report Body on the Grid Start Polling Click Start Polling menu item to start auto polling of link Stop Polling Click Stop Polling menu item to stop auto polling of link Copy Table Data to the Clipboard Select a row or multiple rows and open Right click menu on selected area click on Copy It will copy row content on clipboard You can either use shortcut key ctrl c for same purpose Save Data in Text File Response Time Table data can be saved as text file Click Save Data in Text File menu item Save As Dialog box will open to let you choose file name and location where to save Save Data in MS Excel Sheet Response Time Table data can be saved as MS Excel Sheet Click Save Data in MS Excel Sheet menu item Link Quality Analyst launches Microsoft Excel application and Response Time Table data is exported to sheets named as Response Time Overall Report Print Click Print menu item In the print dialog box select desired printer and click Ok 54 Link Quality Analyst 1 0 User Manual Working with Link Quality Analyst Link Configuration Click Link Configuration menu item Link Configuration Property Sheet will open with all Configuration Details User can modify the Link Configuration and s
11. have table showing packet loss at all links y End Poris Cun vong 255 221 7 203145 10 gt 0 p hore 1622 10021 gt 100 15 Iriberreet amp 202145 1701239 aR 58 222 7 0 0 IHDMLIM 10822 100225 100 10 TE 37 IHDOEL c10022 1002153 1 E BRANCHI 203145132130 2255627145 100 100 100 d Fan View A Flenponae Time 5 Link Bandeadth amp Packet Lossi Figure 3 11 Packet Loss View 26 Link Quality Analyst 1 0 User Manual Display of Link Quality Analyst Link Panel Each Link is having its own panel window Link Panel which again having four different views on this Link Panel Table view Graph view Alarm Log view Report View gt intemmet View Panel a Scroll Panel Tab Panel Polling Panel Figure 3 12 Link Panel View Panel It contain all View in the Link Panel Scroll Panel It control the Scrolling movement of the Tab Panel Tab Panel It contain Tabs for Each View in the View Panel Polling Panel It Show Control the Polling State of the Link Table View Current values of Link Quality parameters these are Response Time Link Bandwidth and Percentage Packet Loss display in tabular form Values of this parameters refresh on every refresh rate configured for this link 2000 2003 DVS Informatics Pvt Ltd 27 DVSINFO s Link Quality Analyst 1 0 Figure 3 13 Table View Graph View Graph view display 24 hour trends of Response time Packet Loss and L
12. use a previous version or copy of the Software after you have received a disk replacement set or an upgraded version as a replacement of the prior version 2000 2003 DVS Informatics Pvt Ltd 3 DVSINFO s Link Quality Analyst 1 0 Ordering Link Quality Analyst To Purchase Link Quality Analyst License contact at DVS Informatics Pvt Ltd 31 Electronics complex Pardeshipura Indore MP 452010 INDIA Email orders 9 dvsinfo com URL for Online order www dvsinfo com Technical support DVS Informatics Pvt Ltd provides technical support as follows By Fax at 91 731 5072058 By Phone at 01 731 5030024 5032405 between 10 30 AM to 6 30 PM GMT 5 30 By Email at support dvsinfo com DVS Informatics Pvt Ltd provides free support for 1 year after purchase of License at no charge Your invaluable suggestion feedbacks are welcome Please submit your suggestions feedbacks corrections or bug report at Fax or Email mentioned above 4 Link Quality Analyst 1 0 User Manual About the Guide Welcome to Link Quality Analyst 1 0 for monitoring and analyzing WAN utilization This Manual is divided in 4 chapters and appendix Chapter 1 will give you Introduction and Overview of Link Quality Analyst This chapter also contains System Requirements for working with Link Quality Analyst Chapter 2 contains instruction for Installation of Link Quality Analyst Registering Link Quality Analyst and basic configuration of Cisco Link
13. 10 0 7 715 10 0 2 2 E E a Tr te DL ER e Figure 4 11 Tool Tip Information Working in Response Time View View Description This view table having all link name and their end points IP address For each link it displays current response time minimum response time maximum response time and average response time End Fords Hirem rra M arr mi fvrnaga na mi 1022 1010 100 200 274 00 30 68 Internal 203 145 RIA 12 300 20 00 EH DO ESH 1D LI AI ec 10022 100 TEL 00 10 00 ZU Cu Z5 2H INDDEL amp 1002 22 i 5500 4500 336 00 7538 BRANCH c A 45 11 0 00 DUO 000 D on Figure 4 12 Response Time View 40 Link Quality Analyst 1 0 User Manual Working with Link Quality Analyst Right Context Menu You can perform various operation on this view Open right click menu MI DE Save Data in Text File N Save Data in MS Excel Sheet Print Figure 4 13 Right Context Menu on Response Time view Copy Table Data to the Clipboard Select a row or multiple rows and open Right click menu on selected area click on Copy It will copy row content on clipboard Yu can either use shortcut key ctrl e for same purpose Save Data in Text File Response Time Table data can be saved as text file Click Save Data in Text File menu item Save As Dialog box will open to let you choose file name and location where to save Save Data in MS Excel Sheet Response Time Table data can be saved as M
14. 61 13 MA Figure 4 28 Report Body 52 Link Quality Analyst 1 0 User Manual Working with Link Quality Analyst Right Context Menu Report Header Right Context Menu AS ETT t Start Polling Er Stop Polling Link Configuration Database Cleanup Show Report Body Figure 4 29 Right Context Menu on Report Header Start Polling Click Start Polling menu item to start auto polling of link Stop Polling Click Stop Polling menu item to stop auto polling of link Link Configuration Click Link Configuration menu item Link Configuration Property Sheet will open with all Configuration Details user can modify the Link Configuration and save by click ok Button Database Cleanup Database Cleanup Clean the Database of Selected link It is basically manual cleanup of the Database Click Database Cleanup menu item Database Cleanup Dialog Box will open containing all database existing file in the list control user can manually select which day data want to delete select that day file database file name will contain first the link name and then the date in the mm dd yyyy format Then click clean Button Show Report Body Show Report Body will resize the both the part Report Header and Report Body Click Show Report Body will maximize the Report Body 2000 2003 DVS Informatics Pvt Ltd 53 DVSINFO s Link Quality Analyst 1 0 Report Body Right Context Menu In the Grid Time Mo af Fall a
15. DVSINFO Link Quality Analyst 1 0 User Manual Revision 1 0 May 2003 DVSINFO s Link Quality Analyst 1 0 2000 2002 by DVS Informatics Pvt Ltd All rights reserved Link Quality Analyst 1 0 to use with Microsoft Windows 9x Windows ME Windows NT Windows 2000 Microsoft Windows 95 Windows 98 Windows ME Windows NT Windows 2000 are trademarks of Microsoft Corp Cisco is registered trademark of Cisco System Corp Limited Warranty DVS Informatics Pvt Ltd warrants that the media on which the Software is distributed will be free from defects for a period of sixty 60 days from the date of delivery of the Software to you Your sole remedy in the event of a breach of this warranty will be that DVS Informatics Pvt Ltd will at its option replace any defective media returned to DVS Informatics Pvt Ltd within the warranty period or refund the money you paid for the Software DVS Informatics Pvt Ltd does not warrant that the Software will meet your requirements or that operation of the Software will be uninterrupted or that the Software will be error free Information in this manual is furnished for information use only Its subject to change without notice DVS Informatics Pvt Ltd doesn t take any responsibility or liability for any error or inaccuracies that may appear in this manual REGARDLESS OF WHETHER ANY REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE IN NO EVENT WILL DVS BE LIABLE TO YOU FOR ANY SPECIAL CON
16. N NE m Mk al hag an a ame ate ale h ep ol ba 24 elle e i plo le TION aeann TO D ET e ey eee me 24 Ray VOW e e e e ead re eve 25 RESPONSE Te VIO Wi sseeueeneia Sbab atii uses beESrbapUEEDEla PAM REGNI CI E RAS CURES 25 LK rel fe e hi VIEW T 26 Pack ol 5S VIG kk ila laa e ae ele a MEER M RE ai ilam a DUM NE 26 Er A aaa Been a adal Bid CUR le irilik UNTIL Baik 27 Tai RA ta MR SHIT 28 e gm dicii Mec cB D 28 Alarm LOG VIEW AA AR E Ye A 29 TUCO UW m e e e e 30 A A A ARM 31 Dea T 33 General Configuration a AA oe Russe Rer M 34 A DE OH EORR ERD eRe 34 Bandwidth ContQur avon assisen eki da Ene Ya ide d aC ese k Ito a Bd io eR eed 35 PONO SON e gz hg T EDT A a aA 36 Response esie eco MEET 36 Alamo GOMMOULAUOM es e lr e a ll ti ls u le nl 37 Reporting Gong ATION aa cu ml etiam dala ei ra aa alan d a nte 38 Right Context Menu on Response limevieW 41 Link Bandwidth VIQW isses td A a 42 Right Context Menu on Link Bandwidth view 42 wie cM Hem DC na 43 RightContextMenuonPacketlossview 44 0 VOW oce 45 Right Context Menu on Table View 46 iren i r T C C MERE NE 46 Right Context Menu on Graph View 47 FEAXIS CON QUID A BETTER la ll BL a TM 48 YANS O OMG UAL ON eras 48 MEME
17. S Color cOntiQurall Mars 49 Alarm EOG SW EE 50 Right Context MenuonAlarmlLogview 50 PICO CACC O 51 Right Context MenuonReportHeader 53 Right Context Menu on ReportBody ontheGrid 54 Right Context MenuonReportBody ontheGraph 55 2000 2003 DVS Informatics Pvt Ltd 9 DVSINFO s Link Quality Analyst 1 0 10 Link Quality Analyst 1 0 User Manual Introduction to Link Quality Analyst Chapter 1 Introduction to Link Quality Analyst Overview of Link Quality Analyst Link Quality Analyst monitor quality of point to point link in terms of response time packet loss and available bandwidth It also provides notification system to alarm for failure of Link or degradation in Link quality Real time statistics of link quality parameters combine with Graphical view to provide more visual effect for link quality analysis Offline viewing or reporting provides historical interpretation Easy report generation make management documentation more simple Important features 1 Real time monitoring of Link Quality i e Response time Packet Loss Available Bandwidth 2 Event Notification for Link Failure or link quality degradation 3 Provides Graphical viewof real time statistics 4 Reporting for historical interpretation and assessment of third party service level agreement Real time Monitoring Link quality can be de
18. S Excel Sheet Click Save Data in MS Excel Sheet menu item Link Quality Analyst launches Microsoft Excel application and Response Time Table data is exported to sheets named as Response Time Overall Report Print Click Print menu item In the print dialog box select desired printer and click Ok Working in Link Bandwidth View View Description This view table having all link name and their end points IP address For each link it displays current link bandwidth minimum bandwidth maximum bandwidth and average bandwidth 2000 2003 DVS Informatics Pvt Ltd 41 DVSINFO s Link Quality Analyst 1 0 zones 202562217 203 145 132130 34 00 00 11002 00 ex 00 sore 10022 90 213 VILA on E DO TESS 00 SERS 1s inben L M T Ae 040 Q0 oun Q0 II LH Nozze MOL i 00 eo 00 1400 O60 di ote 41 MODEL 10022 1002155 112 00 amp 00 112406 00 3551 B2 BRANCH amp 202145132130 20255 2214 10200 2 00 1002340001 00 1004 60 de Rap Vie Ak Response leek Lik Bedah Packet Lor Figure 4 14 Link Bandwidth View Right Context Menu You can perform various operations on this view Open right click menu MI DE Save Data in Text File N Save Data in MS Excel Sheet Print Figure 4 15 Right Context Menu on Link Bandwidth view Copy Table Data to the Clipboard Select a row or multiple rows and open Right click menu on selected area click on Copy It will copy row content on clipboard you can either use shortc
19. SEQUENTIAL INDIRECT OR SIMILAR DAMAGES INCLUDING ANY LOST PROFITS OR LOST DATA ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF DVS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO CASE SHALL DVS Informatics Pvt Ltd LIABILITY EXCEED THE PUR CHASE PRICE FOR THE SOFTWARE The disclaimers and limitations set forth above will apply regardless of whether you accept the Software Copyright and License The software which accompanies this license the Software is the property of DVS Informatics Pvt Ltd and is protected by copyright Law While DVS Informatics continues to own the Software you will have rights to use the Software after your acceptance of this license Your rights and obligations with respect to the use of this Software are as follows You may 1 Use one copy of the Software on a single computer 2 Make one copy of the Software for archival purposes or copy the software onto the hard disk of your computer and retain the original for archival purposes 3 Use the Software on a network provided that you have a licensed copy of the Software for each computer that can access the Software over that network You may not 4 copy the documentation which accompanies the Software 5 sublicense rent or lease any portion of the Software 6 reverse engineer decompile disassemble modify translate 7 Make any attempt to discover the source code of the Software or create derivative works from the Software or
20. Ten Minute Pre per nterval 50 r Cancel Figure 4 22 X Axis Configuration Y Axis Configuration Auto Size will automatically adjust the maximum value of the Y axis based on the maximum value of its associated Series Force Maximum will forcefully Set the maximum value of the Y axis based on the maximum value given in the Y Axis Property Page Graph Property Sheet Maxis CY Ais Series color C Auto Size Force hasimum Mamun value 1000 ok ce amy Figure 4 23 Y Axis Configuration Series color configuration Series Color Color in which the Series points will be drawn on 48 Link Guality Analyst 1 0 User Manual Working with Link Quality Analyst Graph Property Sheet D il E X Mss YAris Series color Series Color S Figure 4 24 Series color configuration Save as Picture Select the desired Chart if more than one on the View to saved in a image format 1 Right click to open Popup menu on selected area 2 Click on Save as picture A file dialog box will open where you can select path and file name to save charts bitmap image Working in Alarm Log view View Description Click on Alarm Log tab of Tab Panel Alarm Log view will be activated These view will maintain and show when and which type of alarm was generated as per Alarm Setting and Link Quality 2000 2003 DVS Informatics Pvt Ltd 49 DVSINFO s Link Quality Ana
21. alyst 1 0 User Manual Installation and Configuration Chapter 2 Installation and Configuration Link Quality Analyst can install from either Link Quality Analyst CD or from Internet If you are installing Link Quality Analyst from CD insert Link Quality Analyst CD into CD drive and run Link Quality Analyst1 0 exe from D install setup exe assuming CD drive is D on your system Another way is to download Latest Version of Link Quality Analyst from www dvsinfo com and run setup program Link Quality Analyst always install as Evaluation Version Licensing Section contains instruction to bring Link Quality Analyst into Registered Version Installation of current version of Link Quality Analyst doesn t require uninstalling previous version of Link Quality Analyst Installing Link Quality Analyst in Win9x NT 2000 If you are installing Link Quality Analyst in WinNT 2000 make sure you have log on with Administrator User Account Installation of Link Quality Analyst 1s straightforward Start installation by double click setup exe Setup will display Welcome screen Click Next InstallShield Wizard x W eblcomr to the Install held Wizard for Link Quality Analyst 1 0 The Install aedi Wizard wall metell Link Uslu Anahat 1 0 an your computer To continue click Het 2000 2003 DVS Informatics Pvt Ltd 13 DVSINFO s Link Quality Analyst 1 0 Setup will Display Software License Agreement Click Yes if agree to C
22. ave by click ok Button Database Cleanup Database Cleanup Clean the Database of Selected link It 1s basically manual cleanup of the Database Click Database Cleanup menu item Database Cleanup Dialog Box will open containing all database existing file in the list control user can manually select which day data want to delete select that day file database file name will contain first the link name and then the date in the mm dd yyyy format Thenclick clean Button Show Report Header Show Report Header will resize the both the part Report Header and Report Body Click Show Report Header will maximize the Report Header Report Body Right Context Menu on the Graph Start Polling Stop Polling Link Configuration Save as Picture Database Cleanup Show Report Header Figure 4 31 Right Context Menu on Report Body on the Graph Start Polling Click Start Polling menu item to start auto polling of link Stop Polling Click Stop Polling menu item to stop auto polling of link Link Configuration Click Link Configuration menu item Link Configuration Property Sheet will open with all Configuration Details user can modify the Link Configuration and save by click ok Button O 2000 2003 DVS Informatics Pvt Ltd 55 DVSINFO s Link Quality Analyst 1 0 Save as Picture Select the desired Chart 1f more than one on the View to save in a image format 3 Right click to open Popup menu on selected area
23. e you can purchase Link Quality Analyst online 18 Link Quality Analyst 1 0 User Manual Installation and Configuration After getting order confirmation Link Quality Analyst License Key will be E mailed to you To continue registration process Click Enter Keys Enter Registration Key E X Enter License Key that you have got by Email and press Register Please keep this License Key in safe and secure place After key validation Evaluation Version will convert to licensed version Registering If you have licensed Link Quality Analyst please register your information into our database It will help us to keep you update for new releases and other important news releases Click on Help gt Register menu It will launce your default browser and open registration form from our website Fill your information and click on Submit You will be our register user now 2000 2003 DVS Informatics Pvt Ltd 19 DVSINFO s Link Quality Analyst 1 0 20 Link Quality Analyst 1 0 User Manual Display of Link Quality Analyst Chapter3 Display of Link Quality Analyst Link Quality Analyst GUI is buildup with 4 parts Main Menu Link tree Panel View Panel and Toolbar Main Menu Link Panel A Link Quad y Analy st ranez Fie Edt View Took Window Hep Heterono e Toolbar Link Tree Panel 203 145 41S T 98 133 2 o A Bar Link m Panel Figure 3 1 Link Q
24. eam folder Setup has enough information to start copying the program files if you want to review or change any settings click Back if you are satisfied with the settings click Next to begin copying files 16 Link Quality Analyst 1 0 User Manual Installation and Configuration Setup will now copy Link Quality Analyst files into appropriate folder Install hie Weed Setup Status O 2000 2003 DVS Informatics Pvt Ltd 17 DVSINFO s Link Quality Analyst 1 0 InstallSheeld EP DJ pa InstallShield Wizard Complete at Sa q Setup has finished metaling Link Dusky Analst 1 0 on your E computer Click Finishand that s it After successful installation you can run Link Quality Analyst by double clicking Link Quality Analyst 1 0 icon in Link Quality Analyst 1 0 Program Group Licensing When Link Quality Analyst installed first time on system it will work for 30 days of evaluation period with full functionality After that you need to purchase License and Register Link Quality Analyst You can Register Link Quality Analyst at any time during evaluation period or after expiration of Link Quality Analyst Evaluation version Launch Link Quality Analyst Application DVS Informatics Pu er E o c 2001 Ds Enbormatics Fyt Ltd Al mgh reserved URL Emai You ans on day 16 of wour SU day bal Click Purchase Now you will automatically go to our Web site from wher
25. fined by response time available bandwidth and percentage of packet loss All three parameter can be monitor in two different views table and line eraphs Table view gives real time values of link quality parameters Line graphs for each facile ate to visualize trends in link quality Event Notification Event will generate if link falls in any of category out of unavailable poor and marginal Thresholds values can be defined by user for each category Different color icons setup for varying level of link degradation Trigger or alarms can be set to cause event to generate alarms for link failure or link quality degradation Alarm action includes playing user defined sound change of Icon colors sending an email and keeping a log 2000 2003 DVS Informatics Pvt Ltd 11 DVSINFO s Link Quality Analyst 1 0 Reporting for offline analysis and SLA assessment All events and real time statistics keep in database for future analysis and for third party Service level Agreement assessment All problem and issues can be documented for providing to management or service providers Minimum Requirements Hardware Pentium 300 MHz 32 MB RAM Mouse Color VGA Monitor running at 800x600 and Network Interface card configured for TCP IP Operating System Link Quality Analyst can work on PC running Windows 9x Windows Millennium Addition Windows NT and Windows 2000 with Winsock 2 0 compliant TCP IP on network interface card 12 Link Quality An
26. ink Bandwidth in line chart Red color series in each chart displays link downtime period Figure 3 14 Graph View Alarm Log View On user defined events alarms tiger to notify user for that event Alarm log view display when and why alarm tigers 28 Link Quality Analyst 1 0 User Manual Display of Link Quality Analyst PLI NEN 80 5 l EX Sat Tn 10 01 29 26 2003 INDMUM is Gaad Sat May 10 01 33 40 2003 INDMUM is Poor Sat May 10 01 34 43 2003 INDMUM is Good Sat May 10 01 37 05 2003 INDMUM is UnAvailable Sat May 10 01 38 06 2003 INDMUM is Good Sat May 10 01 40 12 2003 INDMUM is Good Sat May 10 01 41 00 2003 INDMUM is Poor Sat May 10 01 41 08 2003 INDMUM is Good Sat May 10 01 46 54 2003 INDMUM is UnAvailable Sat May 10 01 47 01 2003 INDMUM is Good Sat May 10 01 49 02 2003 INDMUM is Poor Sat May 10 01 49 10 2003 INDMUM is Good Sat May 10 01 49 20 2003 INDMUM is Poor Sat May 10 01 49 28 2003 INDMUM is Good Sat May 10 01 53 24 2003 INDMUM is Poor Sat May 10 01 53 32 2003 INDMUM is Good Tue May 13 04 54 35 2003 INDMUM is Good Thu May 15 04 55 06 2003 INDMLM is UnAvailable Figure 3 15 Alarm Log View Report View Historic Interpretation and offline analysis of selected Link can be done in this view This view generate reports in table and graph both 2000 2003 DVS Informatics Pvt Ltd 29 DVSINFO s Link Quality Analyst 1 0 Link Hare Inhan Report Fead 15 05 2003 15 05 2003 Average Interval im charts 5 Minutes
27. lyst 1 0 T INDMUM Sat May 10 01 29 26 2003 M Sat May 10 01 33 40 2003 INDMUM Sat May 10 01 34 43 2003 INDMUM Sat May 10 01 37 05 2003 INDMUM Sat May 10 01 38 06 2003 IMDMUM is Good Sat May 10 01 40 17 2003 INDMUM is Good Sat May 10 01 41 00 2003 INDMUM is Poor M M M M M M PITE is Good is Poor is Good is Undvailable INDMU Sat May 10 01 41 08 2003 INDMUM is Good Sat May 10 01 46 54 2003 INDMUM is UnAvailable Sat May 10 01 47 01 2003 INDMUM is Good Sat May 10 01 49 02 2003 INDMUM is Poor Sat May 10 01 49 10 2003 INDMUM is Good Sat May 10 01 49 20 2003 INDMUM is Poor Sat May 10 01 49 28 2003 INDMUM is Good Sat May 10 01 53 24 2003 INDMUM is Poor Sat May 10 01 53 32 2003 INDMUM is Good Tue May 13 04 54 35 2003 INDMUM is Good Thu May 15 04 55 06 2003 INDMUM is UnAvailable Figure 4 25 Alarm Log View Right Context Menu ILCIHECL 13 eee tern Start Polling tern l tern tO Polling itern Co itern 2 ka i Link Configuration m Lag Cleanup iternet is UnAvailable iternet is Good Figure 4 26 Right Context Menu on Alarm Log view Start Polling Click Start Polling menu item to start auto polling of link Stop Polling Click Stop Polling menu item to stop auto polling of link Copy Select a row or multiple rows and open Right click menu on selected area click on Copy It will copy row content on clipboard you can either use shortcut key ctrl c for same purpose 50 Link
28. me 1 e round trip delay on that link It measures by sending ICMP ping packets Link bandwidth measures in Kb Sec Packet loss measures by difference in number of transmitted and received packets Each parameter has four values Current Minimum Maximum and Average Current value gets while latest refresh Minimum is minimum of all those values got up to now Same for maximum and for average values Link bandwidth doesn t means with available link bandwidth Its actual bandwidth of link Figure 4 18 Table View Right Context Menu anit Pinimtum O 60 00 0 Start Polling Stop Folling Copy Link Configuration 2000 2003 DVS Informatics Pvt Ltd 45 DVSINFO s Link Quality Analyst 1 0 Figure 4 19 Right Context Menu on Table View Start Polling Click Start Polling menu item to start auto polling of link Stop Polling Click Stop Polling menu item to stop auto polling of link Copy Select a row or multiple rows and open Right click menu on selected area click on Copy It will copy row content on clipboard you can either use shortcut key ctrl c for same purpose Link Configuration Click Link Configuration menu item Link Configuration Property Sheet will open with all Configuration Details user can modify the Link Configuration and save by click ok Button Working in Graph View Graph Description Click on Graph tab of Tab Panel Graphs view will be activated There are three different cha
29. on selected link Stop Polling Stop polling on selected link Window Menu Cascade cascades the specified Link windows Tile Tile the specified Link windows Help Menu Contents Open Online Help Purchase Redirect to URL where you can purchase Link Quality Analyst license online Register If you have purchase licensed and have convert Evaluation version of Link Quality Analyst to Licensed version this menu will enabled This is to register Licensed user s information 1n our database so that user can be informed about new releases and other news About Link Quality Analyst Shows Link Quality Analyst license information Toolbar Save Links 2 Copy Database Cleanup Remove Link m stop polling save Link Group Start Polling Add Link Load Links Link Group Link Configuration Figure 3 17 Tool Bar 2000 2003 DVS Informatics Pvt Ltd 31 DVSINFO s Link Quality Analyst 1 0 32 Link Quality Analyst 1 0 User Manual Working with Link Quality Analyst Chapter 4 Working with Link Quality Analyst Adding Link The very first step to start working with Link Quality Analyst 1s to add Link Name in Link tree and a configuration parameters need to be given All operations on Link can be performed after adding entry in Link tree First time when you launch Link Quality Analyst you will see Link tree panel with only single entry named Link Group and a blank View Panel All newly added
30. ontinue Irizkall shasld Ward Setup will display Readme file of Link Quality Analyst 1 0 Click Next after reading it completely Inzkall shaeld Wir asd Setup will ask for user information Enter your and your Company Name and click Next 14 Link Quality Analyst 1 0 User Manual Installation and Configuration Inzkall shaeld vuran Customer Information Setup will ask to choose folder where Link Quality Analyst will install Click Next after selecting destination folder If you choose default option setup will install Link Quality Analyst in program files folder of your windows system Ins ia Shield Wiz Choose Destination Location Selec folder where Setup wil install Fes Setup will display information you have entered Click Next if you are confirmed that information you entered are right otherwise click Back and change it Setup will ask for user information Enter your and your Company Name and click Next Setup will ask for user to select the setup Type to install Click the type of setup you prefer then click next 2000 2003 DVS Informatics Pvt Ltd 15 DVSINFO s Link Quality Analyst 1 0 Install hield Wizard Setup Type Sele the Setup Type to raal Setup will add program icons to the program folder listed below You may type a new folder name or select one from the existing folder list Click Next to continue mE Wizard Select Program Folder Please select a prog
31. quality of Link Unavailable Poor I5 Marginal El Good Figure 3 7 Color Indication 24 Link Quality Analyst 1 0 User Manual Display of Link Quality Analyst SO Lek oro Ses GH An DEDIT MAN i Derren ies fore kes hore 203 145 132 130 10 0 2 25 02 55 221 4 Figure 3 8 Ray View Response Time View This view have table showing response time of all links added in link group Link Name E nd Fords Cune Hrarmum ma bi acram rra Aner mi TIRE Ta Ti Tre zonel 10022 100 100 200 274 00 39 Gi Infernal 203 14517011 13 100 20 00 EH 00 ESH IH DOLI AI ec T0022 100 TEL 001 1a C ZU Cu Z5 2H INDDEL 10022 100 5500 45 00 336 00 7538 BFLANICHT 2161451321 D OO oi TO 00 Dno Rim onse Tarzan lirik Bandendih Figure 3 9 Response Time View 2000 2003 DVS Informatics Pvt Ltd 25 DVSINFO s Link Quality Analyst 1 0 Link Bandwidth View This view have table showing bandwidth of all links in link group core 202552217 203145132130 3400 3400 102 00 65 00 sor 10022 100212 1624 00 E 00 1400 00 MER T2 inteareet amp c202145170128 20256 222 7 00 QOO oun Q0 IDM LI M2 NDE A 00 eum Tes fO di ate 41 MODEL 10022 1002155 1 i amp 00 112406 00 3551 B2 BRANCHI amp 202145132130 20256 2214 10200 2 00 100240101 000 1024 60 Rap View Ak Response Time A Link Bariah 4 Packet Loss Figure 3 10 Link Bandwidth View Packet Loss View This view
32. riod and Average Time Interval and Custom Report Period Report Period It is a period for which the report will generate 2000 2003 DVS Informatics Pvt Ltd 51 DVSINFO s Link Quality Analyst 1 0 Custom Report Period It become enable when report period set to Custom It is a user defined report period Average Time Interval It is Interval as the link data will accumulate Generate Report Button After all setting user have just click on the Generate Button to generate the report Report Body Contain two type of the view 1 Link Quality Analysis view 2 Link Down Time Analysis view Link Quality Analysis view will show Report period data in both grid and graph it contain individual grid and graph for Response Time Link Bandwidth Packet Loss Link Down Time Analysis view will show down time data in the grid Lek Harma lahiir Prepa Pearl TS m eL 15 s una Average ber m cha s 5 Minute Average interval m labies 15 Minutes ER Repo of Reapanne T me us TS SO TE X 1585 Ho ol Pol Ha KA MA aul zi 100 LER I 15052003 1700 1715 111 0 00 Thi Sa 1715 1739 120 50 00 gu on 187 3 x MARA 112 175 p o gv m Kc Bl 4 Ma Wile 4 rk Dor La De link ben 130322003 31800 1815 HA P Pi h M s 015052008 1815 183 HA ALi Pli hlii Plia ul 1508 20003 120 1845 21 0 851 00 14 00 Hx 115052009 17845 18900 111 8 0D BET OC ERES 3 x MIA 900 1315 112 5 00 dal 10
33. rt for three link quality parameters Graphs shows trends of 24 hours from 12 00 A M to 12 00 PM Red color series indicates link downtime period Figure 4 20 Graph View 46 Link Quality Analyst 1 0 User Manual Working with Link Quality Analyst Right Context Menu Start Polling Stop Polling Link Configuration Chart Properties Save as Picture Figure 4 21 Right Context Menu on Graph View Start Polling Click Start Polling menu item to start auto polling of link Stop Polling Click Stop Polling menu item to stop auto polling of link Link Configuration Click Link Configuration menu item Link Configuration Property Sheet will open with all Configuration Details user can modify the Link Configuration and save by click apply ok Button Chart Configuration Click Chart Configuration menu item Each chart has their own configuration related to X Axis and Y Axis and Series Color Chart Configuration Property Sheet will open with all Configuration Details user can modify the Chart Configuration and save by click apply ok Button X Axis Configuration Time interval is interval between two labels on x axis and Pixel per interval is no of pixels between two time interval labels Various combination of both of this parameters decide the 2000 2003 DVS Informatics Pvt Ltd 47 DVSINFO s Link Quality Analyst 1 0 Graph Property Sheet NE a XJ E Y Asis Series color Time Interval
34. s 2 MADE o S 30 A A ES 30 Zope Eu 3 Pr 30 VIOW MON UN Gece eed 30 Mei 31 WINGOW VIC nip per 31 ROI MN A E UU 31 TOOD aaae O ROTE ENDE EO NETTEN EL YE AN 31 Chapter 4 m 33 Working with Link Quality Analyst cere rre rennen 33 Adamg a bey TRETEN 33 General Gort Quinto N esi dace Rc Perte ae a an evita ooo Meant ndan el 33 Tees Oro noie DNA E DRESD 34 Bandwidth Congiralloll 5 55 32 9 d tte A Aa 35 olim GOR La ONY ars t Um 35 Response CONMOUN AON e p 36 AS ong scan Sad Peoria ens inmates I SIMI A M EE 37 Heporihng COMMGUTATION s 993452 e o as 38 WOTKINO EK GIOUD Fane MEE 39 WY OWING I RAY VIEW eR t xS 39 UY AB cejgebe m 39 LOOM UPIN ONA ON A e e A e 39 WorkinginResponselimeVliev ersan 40 YANAL 6 SCMD HON a m san amm il O bila ama b ra bulamama sie 40 RIGA Ge gi e qM gi mm 41 Working LE ARL VICW A a ll AA pen ie 41 2000 2003 DVS Informatics Pvt Ltd DVSINFO s Link Quality Analyst 1 0 MEW DESCHDUON ae salte oca 41 Right ep ed MEMU siese E a a 42 Working MIN Facket LOSS WO Winter ida Sali iie ll diia R 43 WIG WD SS CHOON arnan wt 43 m e rl e ed iU T 43 WORD ARNO ria tutis A ERER ee Pe e e Ee e e KM ee eek 44 WOrKIRO INT ev 2 e e e ee 45 VIEW e e e A T 45 IGM OME
35. uality Analyst Display Link Tree Panel Link Group Tree All Links are member of Link tree in Link tree Panel Every time when you add new Link See Section Adding Link of Chapter 4 an entry is created in tree with the same name as of Link Name given while adding Link 2000 2003 DVS Informatics Pvt Ltd 21 DVSINFO s Link Quality Analyst 1 0 El Link Group Fi BRANCH I E INDDEL E INDMUM iie Internet LoT FOMEI Figure 3 2 Link Tree Panel Color indicator adjacent to link name shows quality of that link Red Indicator indicates link 1s down green indicates link quality 1s poor green indicates links quality is marginally good while green indicator indicates link quality is good El Link Group l Mies BRANCHI EU Name Link Status Figure 3 3 Link Tree Right Click Menus Different Operation can be performed on Link Group and Link Add Link Remove Link Link Configuration Database Cleanup Start Polling and Stop Polling Right Click Menu on Link Group ned y Add Link FS INDDEL Fe INDMUM cM Ses Internet gt Ema FONE 1 Figure 3 4 Right Click Menu on Link Group Add Link Add New Link entry in Link Group Tree 22 Link Quality Analyst 1 0 User Manual Display of Link Quality Analyst Right Click Menu on Link Node le E Link Group E BRANCH Di M start Falling m In Stop Polling FETA zi Ir mmm z o Link Configuration al E m Br RN Database Clean
36. up Remove Link Figure 3 5 Right Context Menu on Link Node Start Polling Start Polling of the selected link Stop Polling Stop Polling of the selected link Link Configuration Show Link Configuration Sheet with all configurations relates to selected link Database Cleanup Show Database Cleanup Dialog Box with all the database files in the list from where user can select and clean the Database Remove Link Remove the selected link from the Link Group View Panel Right panel of main windows is named as View Panel Here you will get output of all operations View panel have two different type of panel Link Group Panel and Link Panel Link Group Panel There are four different views on Link Group Panel Ray view Response Time view Link Bandwidth view Packet Loss view 2000 2003 DVS Informatics Pvt Ltd 23 DVSINFO s Link Quality Analyst 1 0 F Link Group Pill x 32 A PER 45 170 162 Pd BITTE El 202 56 221 80 4 e 2 5b 221 7 203 145 132 103 View Panel Scroll Panel Tab Panel Figure 3 6 Link Group Panel View Panel It contain all View in the Link Panel Scroll Panel It control the Scrolling movement of the Tab Panel Tab Panel It contain Tabs for Each View in the View Panel Ray View Ray View displays all Links added in Link Group by color Ray terminated on two points of big circle These two points corresponds to end points of Link Color of ray indicates
37. ut key ctrl c for same purpose Save Data in Text File Response Time Table data can be saved as text file Click Save Data in Text File menu item Save As Dialog box will open to let you choose file name and location where to save 42 Link Quality Analyst 1 0 User Manual Working with Link Quality Analyst Save Data in MS Excel Sheet Response Time Table data can be saved as MS Excel Sheet Click Save Data in MS Excel Sheet menu item Link Quality Analyst launches Microsoft Excel application and Response Time Table data is exported to sheets named as Response Time Overall Report Print Click Print menu item In the print dialog box select desired printer and click Ok Working in Packet Loss View View Description This view table having all link name and their end points IP address For each link it displays current percentage packet loss minimum percentage packet loss maximum percentage packet loss and average percentage packet loss Link Mame E nd Porda Cunent X feet deer s Average l xi I 5b ant 2080 145132130 0 TE c 1052 100215 r ui T nbemel DIS TT SM 0 i i i IDA LIA 1022 00023 gt da 150 X gr IHDOEL 10022 100215 i 100 ES BRANCH amp 203145 132 130 202 58 271 Ar 100 100 100 d Rs Vie Fiesponse Time Lek Bandeedtlh Pocket Loss Figure 4 16 Packet Loss View Right Context Menu You can perform various operations on this view Open right click menu 2000 2003
38. width Configuration This functionality 1s reserved for the future Expansion Add Link Configuration X IP Bandwidth Folling Response Alarm Reporting 4 Mark it Unavailable when it available less 7 E hor eo in Minutes Time For future use only Figure 4 4 Bandwidth Configuration Polling Configuration Enable Enable means enable the auto polling of link so it start polling link Disable Disable means disable the auto polling of link so it stop polling link Size of Small Packets To measure bandwidth Link Quality Analyst sends ICMP echo packets of two different size Enter size of small ICMP packet Size of Large Packets Enter size of Large ICMP packet Timeout Enter ICMP echo timeout Frequency of Polling After how much time poll end points for refreshing link quality parameters 2000 2003 DVS Informatics Pvt Ltd 35 DVSINFO s Link Quality Analyst 1 0 Add Link Configuration X General IP Bandwidth Polling Response Alarm Rer gt Enable Disable Ho of Packets 4 rm Size of Small Packets 44 Butez Size of Large Packets 108 Bytes Timeout 3 y Sec Frequency of polling z Sec Figure 4 5 Polling Configuration Response Configuration Add Link Configuration X General IP Bandwidth Polling Response Alarm Rer m Unavailable when Response Time Exceeds onn ME Poor when Response Time Exceeds son a ms
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