Titanium combi user guide
Contents
1. User Guide Condensing Combination Boiler Titanium Combi 24 28 33 40 Please keep these instructions safe place If you move house please hand them over to the next occupier Natural Gas Potterton Titanium 24 Combi ErP 47 393 50 Potterton Titanium 28 Combi ErP 47 393 5 Potterton Titanium 33 Combi ErP 47 393 52 Potterton Titanium 40 Combi ErP 47 393 53 The Benchmark Scheme Baxi Heating UK Ltd is a licensed member of the Benchmark Scheme which aims to improve the standards of installation and commissioning of domestic heating and hot water systems in the UK and to encourage regular servicing to optimise safety efficiency and performance Benchmark is managed and promoted by the Heating and Hotwater Industry Council For more information visit www centralheating co uk Baxi Heating UK Ltd 2015 All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means or stored in any retrieval system of any nature including in any database in each case whether electronic mechanical recording or otherwise without the prior written permission of the copyright owner except for permitted fair dealing under Copyrights Designs and Patents Act 1988 Applications for the copyright owner s permission to reproduce or make other use of any part of this publication should be made giving details of the proposed2. 450mm For Servicing This is the MINIMUM recommended dimension Greater clearance than this will aid installation and maintenance 7 lf your boiler is installed in a compartment do not use it for storage purposes Do not obstruct any purpose provided ventilation openings 8 Flammable materials must not be stored in close proximity to your boiler 9 Avoid skin contact when your boiler is in operation as some surfaces may get hot e g pipework 10 Ensure that the flue terminal outside the house does not become damaged or obstructed particularly by foliage It is important that the condensate drain system is not blocked modified or damaged in any way as this would affect the operation of your boiler Your installer should have insulated any exposed pipework Table of Error Codes Central Heating NTC Fault Flue NTC Fault Hot Water NTC Fault Safety Thermostat Operated Water Pressure Switch Not Operated Circulation Fault Primary Circuit Flue NTC Operated Interruption Of Gas Supply or Flame Failure Fan or Fan Wiring Fault Baxi Heating UK Ltd 2015 5 0 of Boiler Cleaning the Outer case The painted panels should be wiped with a damp cloth and then dried completely DO NOT USE ABRASIVE CLEANING AGENTS Protection amp Precaution The boiler incorporates an integral frost protection feature that will operate in both modes If the boiler temperature falls
3. use to the following address The Company Secretary Baxi Heating UK Ltd Brooks House Coventry Road Warwick CV34 4LL Full acknowledgement of author and source must be given WARNING Any person who does any unauthorised act in relation to a copyright work may be liable to criminal prosecution and civil claims for damages C 0086 2 Baxi Heating UK Ltd 2015 Section Page 1 0 Quick Reference Guide 3 2 0 Troubleshooting 4 3 0 Repressurising System 6 4 0 Clearances 7 5 0 of the Boiler 8 6 0 Legislation 9 7 0 Setting the Timer 0 8 0 Warranty amp Service 9 0 Information 3 10 0 Emergency 7 11 0 Disposal 7 12 0 Notes 8 Boiler Controls see opposite page for Operating Quick Reference Guide BSI COLLECTIVE MARK THE MARK OF QUALITY FOR THE INSTALLATION COMMISSIONING AND SERVICING OF DOMESTIC HEATING AND HOT WATER SYSTEMS ISO 9001 FM 00866 0 Reset A ON OFF Reset Selector Switch OFF Position The boiler will not operate Display Baxi Heating UK Ltd 2015 1 0 Quick Reference Guide Display Central Heating Domestic Hot Water System Pressure Gauge Integral Timer Temperature Control Temperature Control 0 Oe Oe Reset Central Heating amp Hot Water Domestic Hot Water Reset Both Heating amp Hot Water will operate Hot Water will operate Hold for approx 5 seco
4. Mechanical Timer allows the central heating Time Pointer system to be set every 15 minutes Constant sing the three position switch the timer will allow either onstant operation timed operation central heating off ime ove the switch button by sliding to the desired position Off Three position switch Fig 6 I Constant Top position The heating will be on constantly irrespective of the position of the tappets The heating will be controlled by the main thermostat on the appliance and or any external controls 5 Timed Central position The heating will operate according to the position of the tappets and be controlled as above 0 Off Bottom position No central heating Domestic hot water will operate on demand To set the time of day Turn the timer outer bezel clockwise to align the pointer with the correct time to the nearest 15 minutes ensuring that is considered Do not at any time attempt to turn the bezel anti clockwise To set the timed heating program Decide which times of the day the central heating is required The heating will operate when the white tappets are set to the outer edge of the bezel To ensure the heating stays OFF set the required tappets inwards towards the centre of the bezel On Position Each tappet represents 15 minutes For example If the heating is not required betwe
5. System Pressure The water pressure in the central heating system 15 indicated by the pressure gauge 2 With the system cold and the boiler not operating the pressure should be at least 0 5 bar During operation the pressure should not exceed 2 5 bar and will normally be between 1 0 and 1 5 Fig 1 3 A pressure of 3 or greater indicates a fault The safety pressure relief valve will operate at a pressure of 3 Fig 3 It is important that your Installer or Service Engineer is contacted as soon as possible 4 The minimum pressure for correct operation is 0 5 If the pressure falls below 0 5 this may indicate a leak on the central heating system Fig 2 Error Code E119 will be shown on the display To Re Pressurise the System Look at the boiler from underneath There will be two taps one connected to the cold inlet valve and one to the central heating return valve Do not operate these taps yet 2 Your installer will have left a short copper pipe with wing nuts the filling loop with you for safe keeping 3 To re pressurise this loop MUST be connected to the taps Remove the blanking caps from each tap and set aside 4 Ensure that the two seals are fitted and connect the loop to the taps with the wing nuts These should be hand tightened 5 Carefully open both taps and check the boiler pressure gauge Once the needle on the gauge is above the 0 5 mark both taps can be closed 6 Undo the two
6. below 5 C then the boiler will operate until the water temperature has been raised 2 If a system frost thermostat has been fitted your installer will be able to advise you then to operate correctly and protect your system the gas and electricity must be left on and the appliance set in the central heating mode 3 The boiler incorporates an integral pump protection feature which continually monitors the time since the pump last operated To prevent seizure the pump will operate for approximately minute if it has not run in the last 24 hours Fault Indication Ifa fault occurs on the boiler an error code may be shown on the facia display Fig 5 2 The codes are either two or three digit preceded by the letter For example code E133 will be displayed by alternating with 33 E50 is shown as E then 50 3 E20 E28 E50 E125 amp E160 indicate faulty components You should make a note of the displayed error code and contact your installer or service engineer 4 IF EI 10 or E130 is displayed overheat of the primary water or flue system has occurred the selector switch to the reset position and hold for at least 5 seconds If the boiler does not relight or the code is displayed regularly contact your installer or service engineer 5 E119 is displayed when the primary water pressure is less than 0 5 bar After repressurising the system the boiler should operate Your installer will be able t
7. en 10 and the four tappets anticlockwise from the 10 will be set inwards Fig 7 Off Position N gt NOTE The integral timer may have been removed and replaced with a blanking plate depending on the type of external controls used In this event please consult your installer for details Time Pointer Fig 7 10 Baxi Heating UK Ltd 2015 Baxi Heating UK Ltd 2015 8 0 Warranty amp Service General To make sure your boiler warranty is activated and maintained it is essential that the Benchmark checklist is completed by your installer 2 Warranty is registered with Baxi 3 Boiler has an annual service Please note that failure to adhere to terms and conditions will make your warranty invalid Standard Warranty Terms and Conditions Warranty Registration Service amp Repair For full terms and conditions visit www baxi co uk terms Benchmark Checklist The Benchmark Checklist will be completed by your installer and records that the boiler has been installed and commissioned correctly It can be found at the back of the installation and service manual and should be kept in a safe place for the life of the boiler We will check that the Benchmark Checklist has been completed on an in warranty visit Ways to register your warranty If your boiler is eligible for an extended warranty your installer may register the product on your behalf and provide you with the rele
8. gy efficiency of the package Seasonal space heating energy efficiency of boiler 7 Temperature control Class 1 Class 2 Class Ill 1 5 2 Class 2 Class 3 Class 4 from fiche of temperature control Class VII 3 5 Class VIII 5 Supplementary boiler Seasonal space heating energy efficiency in from fiche of boiler 3 01 Solar contribution 1 Tank rating from fiche of solar device B 0 86 C 0 83 D G 0 81 4 9 00 x 1 If tank rating is above A use 0 95 size volume efficiency 0 95 0 91 Supplementary heat pump space heating energy efficiency 95 from fiche of heat pump T x P Solar contribution AND Supplementary heat pump select smaller value 4 5 6 0 5 OR 0 5 x Seasonal space heating energy efficiency of package 7 Seasonal space heating energy efficiency class of package BD D B D D DDD D lt 30 230 234 236 275 282 290 298 2125 2150 Boiler and supplementary heat pump installed with low temperature heat emitters at 35 C from fiche of heat
9. ler must not be used until the fault has been corrected by a competent person In an Emergency water or gas leak occurs or is suspected the boiler can be isolated at the inlet valves as follows Using a suitable open ended spanner turn the square nut o the gas tap through 90 s turn to isolate the gas supply at the boiler Fig 8 2 The water isolating valves are positioned under the boiler and can be closed by turning their taps to the right towards the wall Fig 8 3 Ca your Installer or Service Engineer as soon as possible 11 0 Disposal Disposal and Recycling NOTE Removal and disposal of the boiler must be carried out by a qualified person in accordance with local and national regulations 12 0 Notes 18 Heating UK Ltd 2015 Baxi Heating UK Ltd 2015 12 0 Notes Baxi Customer Support 0344 871 1525 Opening hours Monday Friday 8 00am 6 00pm Weekends and Bank Holidays 8 30am 2 00pm Please note calls may be recorded for training and monitoring purposes baxi co uk Register now to activate your warranty www baxi co uk registration For the warranty to be maintained please make sure Benchmark checklist is completed Warranty is registered with Baxi El The boiler has an annual service For full terms and conditions visit www baxi co uk terms Failure to adhere to terms and conditions will void your manufacturer s
10. nds and release Central Heating Indicator The indicator will illuminate when the boiler is in the central heating mode Domestic Hot Water Indicator The indicator will illuminate when hot water is being supplied a tap or shower Burner On Indicator The indicator will illuminate when the burner has fired and is heating your central heating or domestic hot water Boiler Output Temperature In either the central heating or domestic hot water position h j the display will illuminate showing the current boiler temperature in degrees centigrade Central Heating Temperature Control Turn the knob clockwise to increase or anticlockwise to decrease the temperature Range 25 80 C Domestic Hot Water Temperature Control Turn the knob clockwise to increase or anticlockwise to decrease the temperature Range 35 60 C Central Heating System Pressure The normal operating water pressure is shown when the needle is in the GREEN section of the gauge between and 2 5 bar If the pressure exceeds 3 bar needle in the RED section the safety pressure valve will operate and a fault is indicated Contact your Installer Boiler working 2 0 Troubleshooting START Make sure the gas supply 15 YES Is the ON OFF Reset YES Is the HD or light on NO tumed ON and check if other ge ct Switch inthe aad the on i ti gas appliances are operating Ai postonand the display lit Central Heating Domei te
11. o advise you about the method of repressurising See page 6 for further details 6 E133 indicates that the gas supply has been interrupted ignition has failed or the flame has not been detected Ensure that the gas supply has not been turned off and turn the selector switch to the reset position and hold for at least 5 seconds If the boiler does not relight or the code is displayed regularly contact your installer or service engineer Baxi Heating Ltd 2015 6 0 Legislation 61 Installation Commissioning Service amp Repair This appliance must be install in accordance with the manufacturer s instructions and the regulations in force Read the instructions fully before installing or using the appliance 2 In GB this must be carried out by a competent person as stated in the Gas Safety Installation amp Use Regulations 3 Definition of competence A person who works for a Gas Safe registered company and holding current certificates in the relevant ACS modules is deemed competent 4 In IE Eire this must be carried out by a competent person as stated in 15 813 Domestic Gas Installations All Gas Safe registered engineers carry an ID card with their licence number and a photograph You can check your engineer is registered by telephoning 0800 408 5500 or online at www gassaferegister co uk The boiler meets the requirements of Statutory Instrument The Boiler Efficiency Regulation
12. on heater Package efficiency Potterton Titanium ErP 24 28 33 40 Temperature control X Temperature control Y Baxi Heating UK Ltd 2015 15 9 0 ErP Information Package Fiche Combination Heaters Boilers or Heat Pumps Package fiche for combination heaters boilers or heat pumps indicating the water heating energy efficiency of the package Water heating energy efficiency of combination heater 1 P Declared load profile Solar contribution ia electricity from fiche of solar device 1 1 x P 10 x IP IP P Water heating energy efficiency class of package under average climate Water heating energy efficiency of package under average climate 3 gt BD D B D D DDDB lt 27 227 230 233 236 239 265 21009 2130 2163 lt 27 227 230 234 237 250 275 2115 2150 2188 lt 27 227 230 235 238 255 280 2123 2160 2200 00g lt 28 228 232 236 2 gt 40 260 285 2131 2170 2213 Water heating energy efficiency under colder warmer climate conditions Colder 0 2 x Warmer 0 4 x The energy efficiency of the package of products provided for in this fiche may not correspond to its actual energy efficiency once installed in a building as this efficiency is influenced by f
13. pump T 50 The energy efficiency of the package of products provided for in this fiche may not correspond to its actual energy efficiency once installed in a building as this efficiency is influenced by further factors such as heat loss in the distribution system and the dimensioning of the products in relation to building size and characteristics AD 3000743 01 The value of the seasonal space heating energy efficiency of the preferential space heater expressed in 1 The factor for weighting the heat output of preferential and supple mentary heaters of a package as set out in the following table 14 Baxi Heating UK Ltd 2015 90 ErP Information Package Fiche Boilers cont Il The value of the mathematical expression 294 11 Prated whereby Prated is related to the preferential space heater IV The value of the mathematical expression 115 11 Prated whereby Prated is related to the preferential space heater Weighting of boilers Psup Prated 2 package without hot water storage tank II package with hot water storage tank 0 0 0 0 1 0 3 0 37 0 2 0 55 0 70 0 3 0 75 0 85 0 4 0 85 0 94 0 5 0 95 0 98 0 6 0 98 1 00 20 7 1 00 1 00 1 The intermediate values are calculated by linear interpolation between the two adjacent values 2 Prated is related to the preferential space heater or combinati
14. s 1993 No 3083 and is deemed to meet the requirements of Directive 92 42 EEC on he energy efficiency requirements for new hot water boilers fired with liquid or gaseous fuels Type test for purpose of Regulation 5 certified by otified Body 0085 Product Production certified by otified Bodies 0086 For GB IE only Benchmark Commissioning Checklist Please ensure that the installer has fully completed the Benchmark Checklist on the inside back pages of the installation instructions supplied with the product and that you have signed it to say that you have received a full and clear explanation of its operation The installer is legally required to complete a commissioning checklist as a means of complying with the appropriate Building Regulations England and Wales 2 All installations must be notified to Local Area Building Control either directly or through a Competent Persons Scheme A Building Regulations Compliance Certificate will then be issued to the customer who should on receipt write the Notification Number on the Benchmark Checklist 3 This product should be serviced regularly to optimise its safety efficiency and performance The service engineer should complete the relevant Service Record on the Benchmark Checklist after each service 4 The completed Benchmark Checklist may be required in the event of any warranty work 7 0 Setting the Timer Setting the Timer The Electro
15. t Indicator E i 0 Water Indicator gt e g fire cooker NO If no gas consult your supplier Burner On YES Indicator Display Check electricity to the Boiler operating satisfactorily boiler is switched on Is the Central Heating System YES Does the display show an error NO Pressure needle in the GREEN code eg E133 E110 section between and 2 5 bar No YES If the reading falls below bar a Tu he Selector Switch to Reset 0 We Reset T If boiler does not Reset Error Code E 19 showing low pressure 4 Baxi Heating UK Ltd 2015 2 0 Troubleshooting Is the Integral Timer ON YES Is the Room Thermostat if YES gt and calling for heat fitted set high enough 15 20 Oy 2 No Turn Room Thermostat to maximum setting typical example shown Ensure timer is set for Central Heating ON see Section 7 0 of these instructions Setting the Timer oul CONTACT YOUR gt INSTALLER OR SERVICE ENGINEER If you don t know what you need to do to get the boiler to light or need help with the system and controls contact your installer as soon as possible Baxi Heating UK Ltd 2015 Fig Fig 3 Normal Pressure Baxi Heating UK Ltd 2015 Fig 2 Requires Repressurising 3 0 Repressurising the System Central Heating
16. t please have the following information to hand e Boiler serial number This can be found on appliance Proof of purchase if you do not have the boiler serial number Please note that for in warranty repairs our engineers will ask to see your service history record completed Benchmark Checklist and details of your installer These can all be found in the installation and user manual 9 0 ErP Information 191 Product Fiche Combination Boilers Product fiche for combination boilers Potterton Titanium ErP 24 28 33 40 Space heating Temperature application Medium Medium Medium Medium Water heating Declared load profile XL XL XL XL Seasonal space heating energy efficiency class Water heating energy efficiency class Rated heat output Prated Psup kW 20 24 28 32 Space heating Annual energy consumption kWh 17391 20870 24348 27826 GJ 63 75 88 100 Water heating Annual energy consumption kWh GJ 18 18 18 18 Seasonal space heating energy efficiency 92 92 92 92 Water heating energy efficiency 84 81 83 84 Sound power level indoors dB 50 53 52 50 See For specific precautions about assembling installing and maintaining consult the relevant section as detailed on the Contents page Baxi Heating UK Ltd 2015 9 0 ErP Information Package Fiche Boilers Package fiche for boilers indicating the space heating ener
17. urther factors such as heat loss in the distribution system and the dimensioning of the products in relation to building size and characteristics AD 3000747 01 The value of the water heating energy efficiency of the combination heater expressed in ll The value of the mathematical expression 220 Qref Qnonsol gt where Qret is taken from Regulation EU 811 2013 Annex VII Table 15 and Qnonso from the product fiche of the solar device for the de clared load profile M L XL or XXL of the combination heater The value of the mathematical expression Qaux 2 5 220 expressed where is taken from the product fiche of the solar device and Qref from Regulation EU 811 2013 Annex VII ble 15 for the declared load profile M L XL or XXL 16 Heating UK Ltd 2015 Fig 8 Baxi Heating UK Ltd 2015 Heating Flow Heating Return and Mains Water Inlet Isolating Valves 10 0 Emergency Warning If you smell gas Do not operate light switches Do not operate any electrical equipment Do not use a telephone in the hazardous area Extinguish any naked flame and do not smoke Open windows and doors in the hazardous area Turn off the gas supply at the meter Warn any other occupants and vacate the premises Telephone the National Gas Emergency Service on 0800 111 999 Faulty boiler If it is known or suspected that a fault exists on the boi
18. vant documentation Please check with your installer Should this not be the case you can register your warranty online at www baxi co uk registration Information Label 2 Baxi Heating UK Ltd 2015 8 0 Warranty amp Service Annual Service A service must be completed every 12 months from the date of installation to maintain your warranty This service must be completed by one of the following A Gas Safe registered installer engineer e Customer Support call us 0344 871 1525 Please make sure that your engineer has logged the service information at the back of the installation and service manual You will be asked for your service history on any in warranty repair visit If you experience a problem with your boiler For any in or out of warranty repair Baxi Customer Support is on hand to help you Call our award winning team to arrange for one of our nationwide team of Gas Safe registered engineers to visit If your product is in warranty everything is free of charge subject to our warranty terms and conditions If it is out of warranty we can still help and offer a range of options you can choose from to suit your needs Contact Baxi Customer Support 0344 871 1525 Opening hours onday Friday 8 00am 6 00pm Weekends and Bank Holidays 8 30am 2 00pm Please note calls may be recorded for training and monitoring purposes When contacting Baxi Customer Suppor
19. warranty L Baxi Brooks House Coventry Road Warwick CV34 4LL COLLECTE ARR THE MARK OF QUALITY FOR THE INSTALLATION COMMISSIONING AND SERVICING OF DOMESTIC HEATING AND WATER SYSTEMS Please ensure the boiler is installed in accordance with these installation I instructions and that you adhere to the Building Regulations e amp oe m All descriptions and illustrations provided in this document have been carefully prepared but we reserve the right to make changes and improvements in our products which may affect the accuracy of the information contained in this leaflet All goods are sold subject to our standard Conditions of Sale which are available on request part of 7219684 OI 5 15
20. wing nuts remove the loop and refit the blanking caps Put the loop in safe place for future use and ensure that the seals remain in place 5mm Min 450mm 5mm Min lt lt 450mm Min For Servicing Purposes Som in Min Baxi Heating UK Ltd 2015 200mm Min 300mm Min if using 80 125mm flueing system 780mm Fig 4 In 150mm Min 4 0 Clearances For your Safety NOTE Only qualified persons are authorised to assemble install and maintain the installation This appliance must have been installed in accordance with the manufacturer s instructions and the regulations in force 2 Any modification that may interfere with the normal operation of the appliance without express written permission from the manufacturer or his agent could invalidate the appliance warranty In GB this could also infringe the Gas Safety Installation and Use Regulations GB Heating Industry definition meaning England Scotland Wales Northern Ireland Isle of Man and the Channel Isles 3 Your boiler must not be operated without the casing correctly fitted 4 Do not interfere with any sealed components on this boiler 5 Take note of any warning labels on your boiler 6 Your boiler should have the following minimum clearances for Safety and Maintenance Fig 4 Top 200mm Bottom 50mm Left side 5mm Right Side 5mm Front 5mm Operation
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