USER`S MANUAL - Top Mobility
Contents
1. desired setting Pressing the speed increasing button will set the speed at faster settings while the speed will slow down if you press the speed decreasing button The controller sets the reverse speed acceleration and deceleration proportionally and automatically for your safety 11 3 Joystick The joystick controls the direction speed and tilt degree of your vehicle pointing the joystick away from the neutral position center will move the vehicle in the direction where the joystick is pointing The farther away forward backward the joystick is from the neutral position the faster the vehicle will go The farther away to the right left the joystick 1s pointing the sharper the turn of the vehicle will be The farther away to the front back the joystick is pointing more tilt angle of the seat will be Gently push the joystick in the direction you want Returning the joystick to its neutral position center will reduce the speed and stop the vehicle by automatically applying the electromagnetic brakes Notes After pressing the controller ON OFF switch allows two seconds to elapse before engaging the joystick This is a safety feature to prevent a sudden start Gentle operation of the joystick will result in smoother transitions in speed and direction while sharp operation of the joystick will result in drastic transitions in direction and velocity When the wheelchair is in operation the surface of the charger will beco2. is accomplished by pulling the free wheeling levers to the free wheeling position See Fig 16 Warning Never free wheel your power wheelchair on a slope Never free wheel the motors while operating your vehicle Always remember to engage the motors before turning the power back ON lt Free Wheel Levers Fig 16 C Electromagnetic Brakes Your power wheelchair comes with Electromagnetic Brakes 1 e an automatic magnetic disc safety brake which is also known as Fail Safe brake The Electromagnetic Brakes are automatic and work when the power wheelchair is ON but in a steady state 1 e joystick is released to the neutral position even when the chair is on a slope The Electromagnetic Brakes will also be set when ever the power wheelchair is OFF but the motor levers are in the engaged vertical position Note Please refer to the section titled to check brakes in the Maintenance amp Repair section in page 17 to make sure brakes are in good condition 13 D Thermal Protection Your power wheelchair controller is equipped with a safety system called thermal rollback A built in circuit monitors the temperature of the controller and motors the controller reduces the motor voltage and speed of the power wheelchair The reduction of the speed allows the electrical components to cool down Although your power wheelchair will resume its normal speed when the temperature returns to a safe level we recomm
3. S 1 Check the motor brushes We recommend that your authorized dealer inspect the bushes every six months or sooner if your power wheelchair is not operating smoothly If inspection determines excessive wear on the brushes they must be replaced or motor damage will result 17 Warning Failure to maintain the brushes could void the power wheelchair warranty To inspect or replace the motor brushes l 1 Unscrew the motor brush caps See Fig 21 2 Remove the brushes 3 Inspect the brushes for wear See Fig 20 4 Replace the brushes if necessary New Motor Brush Worn Motor Brush Fig 20 Fig 21 Inspect the state of the battery terminals every six months Make sure that they are not corroded and the connections are tight Periodically apply a thin film of petrol eum jelly on the surface of terminals to guard against corrosion PERIODICAL CHECKS l Make sure to keep the controller clean while protecting 1t from rain or water Never hose off your power wheelchair or place it in direct contact with water Keep wheels free from lint hair sand and carpet fibers Visually inspect the tire tread If less than 1 32 please have your tires replaced by your local dealer All upholstery can be washed with warm water and mild soap Occasionally check the seat and back for sagging cuts tears and replace 1f necessary Do not store your chair in damp conditions as this will lead to mildew and rapid deterioration of th
4. USERS MANUAL P14 SA HEARTWAY HEARTWAY MEDICAL PRODUCTS CO LTD Part no 70030096 COMPONENTS Your power wheelchair is shipped partially disassembled for protection during shipping After unpacking please check whether you have received the following main components as our standard specification See Fig 1 1 Main frame with motor 5 Controller 2 Saddle set 6 Charger 3 Armrest Left 7 Controller fixed bar 4 Armrest Right 1 2 5 T SAFETY INSTRUCTION Operation of Chair 1 Always ensure that the power is switched off when getting in or out of the wheel chair This will eliminate the possibility of accidentally activating the joystick and causing injury to yourself or others 2 Always check that the drive wheels are engaged drive mode before driving 3 Set the speed control knob according to your driving ability and the environment in which you are going to operate We recommend that you keep your speed at the slowest position fully press the deceleration button until you are familiar with the driving characteristics of the vehicle We also recommend that you use the slowest speed when using your power wheelchair indoors 4 Always reduce your speed when making sharp turns 5 Do not switch off the power when the wheelchair is still moving forward This will bring the chair to an extremely abrupt stop 6 Avoid jerky stop start motions as it will result in excessive current draw from the batteries incre
5. age input unless specified Make sure your present voltage input 110V or 220V and adjust manually See Fig 19 Fie 19 Fig 18 Note Always charge your batteries in well ventilated areas The charger is intended for indoor use only Protect from moisture For maximum performance it is recommended that you replace both batteries at the same time if the batteries are weak If the chair will not be used for a long period of time arrange to have the batteries fully charged for at least once every month According to the battery type and condition of the batteries they usually can be fully charged in 4 10 hours This will be indicated when the status light in the battery charger side panel turns green Charging the battery longer than necess ary will not harm the battery We recommend that you charge the batteries for 8 to 10 hours after daily use Do not charge the batteries for more than 24 hours 16 MAINTENANCE amp REPAIR Your power wheelchair is designed for minimal maintenance However like any motorized vehicle it requires routine maintenance To keep your vehicle for years of trouble free operation we recommend you the following maintenance checks as scheduled DAILY CHECKS 1 With the controller turned OFF perform a joystick check Make sure it is not bent or damaged and that it returns to center when you release it Visually inspect the rubber boot around the base of the joystick for damage Do
6. ased tire wear and the rapid wearing of the gearboxes and motors 7 To brake in an emergency simply release the joystick Ramps and Curbs 8 When driving up or down ramps be sure to check that the angle of the slope is less than 10 degrees slopes about 1 6 Also check that ramp surface is roughened to prevent slipping Never drive across a slope or turn sharply on a slope 9 When driving up curbs always check the height of the curb to ensure that it does not exceed 1 1 2 40mm height Transfers Reaching and Bending 10 Transferring on and off the P14 requires a good sense of balance To eliminate the possibility of injury we recommend performing the following tasks before attempting a transfer Position chair so that the distance between your power chair and the object to which you are transferring is close enough for a safe transfer Turn the power off Ensure that your power chair is not in freewheel mode Flip up or remove armrests Flip up footplate or remove footrests Turn both caster wheels toward the transfer direction to improve power chair stability during transfer 11 When reaching bending or leaning while seated on your power chair make sure that you maintain a stable center of gravity to keep the power chair from tipping Genera Always use a seat belt and keep feet on the footplate at all times 12 For safety reasons make sure that your weight does not exceed the recommen
7. ded weight limit of the wheelchair Consult your dealer for the specified weight limits for your particular model 13 Do not attempt to lift or move a power chair by any of its removable parts Personal injury and damage to the power chair may result 14 Do not stand on the footplate directly 15 Never try to use your wheelchair beyond its limitations as described in this manual 16 Do not operate your vehicle 1f it is not functioning properly 17 Do not connect any electrical or mechanical device to the vehicle Failure to obey this instruction may result in injury and will void the warranty 18 Never use electronic radio transmitters such as CB walkie talkies portable computers or cellular phones while using the vehicle without first turning the vehicle off Use While Under The Influence Of Medication Or Alcohol 19 Check with your physician if you are taking any medication that may affect your ability to operate your power wheelchair safely 20 Do not operate your vehicle while you are under the influence of alcohol as this may impair your ability to operate your power chair in a safe manner Electromagnetic interference EMI from Radio Wave Sources 1 The rapid development of electronics especially in the area of communications has saturated our environment with electromagnetic EM radio waves that are emitted by television radio and communication signals These EM wave are invisible and their strength increases as one approach
8. e upholstery parts All moving mechanism will benefit from simple lubrication and inspection Lubricate using petroleum jelly or light oil Do not use too much oil otherwise small drips could stain and damage carpets and furnishings etc Always perform a general inspection of the tightness of all nuts and bolts Note If you experience any technical problems it is recommended that you check with your local dealer before attempting to troubleshoot on your own The table below identifies the individual error codes Error codes are displayed as a rapid flashing of the battery condition meter lights 18 If you get one of these error codes contact your local dealer DIAGNOSIS AND SOLUTION The battery needs charging or there is a bad connection to the battery Check the connections to the battery If the connect ions are good try charging the battery 2 The left motor has a bad connection Check the left motor a The left motor has a short circuit to a battery connection A ey The right motor has a bad connection Check the right motor connection 5 The right motor has a short circuit to a battery connection Contact your local dealer The power chair is being inhibited by the battery charger Unplug the battery charger A joystick fault is indicated Make sure that the joystick is in the neutral center position before turning on the controller A controller system fault is indicated Make sure that all E e e The parki
9. end that you turn the power off and wait for 5 minutes before restarting to allow the components to cool down if you find that you have lost speed suddenly E Main Circuit Breaker The main circuit breaker reset button is located on the battery box See Fig 17 The main circuit breaker monitors the electric current drawn from the battery It is a safety feature built in your power wheelchair for your extra safety When the batteries and motors are heavily strained e g from excessive loads the main circuit breaker will trip to prevent damage to the motor and the electronics If the circuit breaker trips wait for approximately one minute and then depress the button to reset it Then turn on the controller power and continue normal operation If the main circuit breaker continues to trip repeatedly contact your authorized dealer Fig 17 14 BATTERIES amp CHARGER BATTERY We recommend that you use deep cycle batteries that are sealed and maintenance free for your power wheelchair Both sealed lead acid SLA and gel cell are deep cycle batteries and are similar in performance Deep cycle batteries are specifically designed to provide power drain down and then accept a relatively quick recharge Lead acid batteries should be charged as often as possible Specification of the battery that we recommend Type Deep cycle sealed lead acid or gel cell Size 22AH Voltage 12V each Amp Hours 22 amp hours Depending on t
10. es the source All electrical conductors act as antennas to the EM signals and to varying degrees all power wheelchairs and scooters are susceptible to electromagnetic interference EMI The interference could result in abnormal unintentional movement and or erratic control of the vehicle The United States Food and drug Administration FDA suggests that the following statement be incorporated to the user s manual for all power wheelchairs like the HP9 series 2 Be aware of nearby transmitters such as radio or TV stations and try to avoid coming close to them 3 If unintended movement or brake release occurs turn the powered wheelchair off as soon as it is safe 4 Be aware that adding accessories or components or modifying the powered wheel chair may make it more susceptible to interference from radio wave sources Note It is difficult to evaluate the effect on the overall immunity of the powered wheel chair Nn Report all incidents of unintended movement or brake release to the powered wheelchair manufacturer and note whether there is a radio wave source nearby Power wheelchairs and motorized scooters in this section both will be referred to as powered wheelchairs may as susceptible to electromagnetic interference EMI which is interfering electromagnetic energy emitted from sources such as radio stations TV stations amateur radio HAN transmitter two way radios and cellular phones The interference from radio wa
11. g 4 5 i Fig 4 Fig 5 3 Installing Controller and Connect Cables Assemble the controller 5 on controller fixed bar 7 with 2 screws See Fig 6 There is one plug 4 pins in the other end on the controller Please connect the 4 pins plug with mainframe 1 and make sure they are tightly connected See Fig 7 Fig 6 4 Installing the Batteries you can omit this step 1f your scooter already assembled the battery Slide the battery box into the battery loop and make sure the battery connectors connect well See Fig 8 The battery box attach by Velcro See Fig 9 B Battery Connector Fig 8 Fig 9 Note There is a battery circuit diagram labeled on the outside of the battery box Please refer this diagram before you assemble the battery ADJUSTMENTS FOR SEATING CONFORT To maximize seating comfort your power wheelchair lets you adjust Armrest width Armrest height Armrest folding Footrest folding Controller position A Armrest Width Adjustment Loosen the tension knob on slide the armrest frame to your desired width tighten the tension knob See Fig 10 Tension Knob a Fig 10 B Armrest Height Adjustment Loosen the tension knob gt slide the armrest frame to your desired height tighten the tension knob See Fig 11 Tension Knob Fig 11 C Armrest Folding You can adjust the left and right armrest folding by manual ope
12. he use terrain and driving conditions the batteries will provide a range of 12 miles of travel However even 1f the power chair is not in use we recommend that the batteries be charged periodically Note Do not use any automotive batteries They are not designed to handle a long deep discharge and also are unsafe for use in power chairs The useful life of a battery is quite often a reflection of the care it receives CHARGER The battery charger takes the standard wall outlet voltage alternating current and converts it into VDC direct current The batteries use direct current to run your power chair When the batteries are fully charged the amperage from the charger is almost zero This is how the charger maintains Note The batteries cannot be charged after they are discharged but does not over charge the battery e discharged to nearly zero voltage CHARGING INSTRUCTIONS To recharge the batteries follow the steps below Place your power wheelchair close to a standard electrical wall outlet Turn the controller power OFF Plug the charger power cord Round head into the controller Plug the charger power cord into a standard wall outlet A red and a yellow 1f battery charge is low LEDs will illuminate When charging is completed the yellow LED will turn green Disconnect the charger power cord from the wall outlet when the batteries are fully charged See Fig 18 15 Important Do not use for volt
13. me slightly hot In case of emergency let go of the joystick and the chair will come to a stop B Controller Display The controller display is a multifunction visual display It can provide four types of information 1 ON OFF status 2 battery condition meter 3 Horn 4 acceleration 5 deceleration buttons and 6 speed indication 1 ON OFF Status When the power is on the controller s LED will be lit up If the LED is not lit the controller is OFF 2 Battery Condition Meter The battery condition meter is composed of 10 segments three of red four of yellow and three of green It enables you to monitor battery charge The battery condition meter indicates the approximate amount of battery charge left Red yellow and green LEDs indicate that the batteries are fully charged Red and yellow LEDs indicate that you should charge the batteries if possible Red LEDs indicate that you should charge the batteries as soon as possible because low battery voltage may cause your power wheelchair to become inoperative 12 Note When the batteries begin to approach a discharged state the first red LED will begin to flash slowly reminding you that the batteries need to be charged immediately Free Wheeling Because the motors are designed to engage the electromagnetic brakes when the vehicle is not in use or when the power is OFF There is also a manual feature that allows them to free wheel Free wheeling
14. ng brakes have a bad connection Check the parking brake and motor connections Make sure the controller connections are secure An excessive voltage has been applied to the controller This is Usually caused by a poor battery connection Check the battery connections The following symptoms could indicate serious problems with your power wheel chair Contact your local dealer if any of the following arises 1 Motor noise Frayed harnesses Cracked or broken connectors Uneven wear on any of tires Jerky motion Pulling to one side Bent or broken wheel assemblies Does not power up Se et Oe Pg ee a Powers up but does not move 19
15. not handle or try to repair it 2 Visually inspect the controller harnesses Make sure that they are not frayed cut or have any exposed wires 3 Inspect the battery condition meter on the controller to determine if batteries need to be charged WEEKLY CHECKS 1 Inspect the connections by disconnecting the controller and charger harnesses from the electronics connector housing Look for signs of corrosion 2 Ensure that all parts of the controller system are securely fastened to your power wheelchair Do not over tighten any screws 3 Check for proper tire inflation Your power wheelchair comes with standard flat free solid tires If your power wheelchair comes with optional air tires make sure to maintain the pressure of the tires between 30 35 psi 4 Check the brakes This test should be carried out on a level surface with at least three feet of clearance around your power wheelchair To check the brakes your power wheelchair may move slightly when performing this test Turn on the controller and turn down the speed and response adjustment knob After one second check that the battery condition meter remains on condition Slowly push the joystick forward until you hear the parking brakes click then immediately release the joystick You will hear each parking brake operates within a few seconds of joystick been released Repeat this test of the brake for the back left and right joystick positions SEMI ANNUAL CHECK
16. ration Fig 12 D Footrest Folding You can adjust the footrest folding by manual operation Fig 13 Fig 12 Fig 13 E Adjust the Position of Controller Loosen the tension knob slide the controller support tube to your desired location tighten the tension knob See Fig14 Controller Fixed bar Fig 14 10 OPERATION The power wheelchair is simple to operate However we recommend that you read carefully the following instructions to become familiarized with your new vehicle A Word of Caution Before you turn the power on always be aware of the environment that surrounds you to select your desired speed For indoor environments we recommend that you select the slowest speed setting For outdoor operation of this vehicle we recommend that you select a speed that is comfortable for you to control it safely The following steps are required to operate your vehicle safely with P14 controller See Fig 15 Battery ON OFF Condition LED HORN Speed control A Driving 1 Controller ON OFF Switch Press the ON OFF button I O switch located in front of the joystick to activate Speed indication Speed control Fig 15 your power wheelchair The battery condition meter will light up to indicate the current charge of your battery Pressing the ON OFF button again will deactivate the controller 2 Speed Control The speed control buttons allow you to set the forward speed to your
17. ter the protection Your powered wheelchair has an immunity level of 20 V m which should protect against common sources of EMI ENVIRONMENTAL CONDITIONS Environmental conditions may affect the safety and performance of your power wheelchair Water and extreme temperatures are the main elements that can cause damage and affect performance A Rain Sleet and Snow If exposed to water your power wheelchair is susceptible to damage to electronic or mechanical components Water can cause electronic malfunction or promote premature corrosion of electrical components and frame B Temperature Some of the parts of the power wheelchair are susceptible to change in tempera ture The controller can only operate in temperature that ranges between 18 F 8 C and 122 F 50 O At extreme low temperatures the batteries may freeze and your power wheelchair may not be able to operate In extreme high temperatures it may operate at slower speeds due to a safety feature of the controller that prevents damage to the motors and other electrical components ASSEMBLY INSTRUCTION 1 Installing the Seat 2 Slide the seat 2 into the Connection points both sides in the main frame 1 See Fig 2 put down the seat and insert the tension knob into the hole then tighten the tension knob See Fig3 Tension Fig 2 Fig 3 2 Installing the Armrest 3 4 Insert the armrest frame into the seat frame and tighten the tension knob See Fi
18. ve sources can cause the powered wheel chair to release its brakes move by itself or move in unintended directions It can also permanently damage the powered wheelchair s control system The inten sity of the EM energy can be measured in volts per meter V m Each powered wheelchair can resist EMI up to a certain intensity This is called immunity level The higher the immunity level the greater the protection At this time current technology is capable of providing at least 20 V m of immunity level which would provide useful protection against common sources of radiated EMI Following the warnings listed below should reduce the chance of unintended brake release or powered wheelchair movement that could result in serious injury Do not turn on hand held personal communication devices such as citizens band CB radios and cellular phones while the powered wheelchair is turned on TURN OFF YOUR POWERED WHEELCHAIR AS SOON AS POSSIBLE WHEN EXPERIENCING THE FOLLOWING e Unintentional motions e Unintended or uncontrollable direction Unexpected brake release The FDA has written to the manufacturers of power wheelchairs asking them to test new products to be sure they provide a reasonable degree of immunity against EMI The FDA requires that a powered wheelchair should have an immunity level at least 20 V m which provides a reasonable degree of protection against more common sources of EMI The higher the immunity level the grea
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