Agent User Manual
Contents
1. IATA CASSLink AWB Stock Management System Agent User Manual Version 3 0 1 CASSLink Stock Management Table of Contents 0 O 3 dein itoduciomen E 3 1 2 S te zr onl H Si S BUS gli 3 2 Roles amp Responslblllties setin aa a la a l y kela dala 4 2 1 What role does CASS 4 2 2 What does the Airline COMO ee a Aa di A 4 2 3 What does the Agent need to do pp 4 eu M s 5 s l Agent Master ob nou A eU li 5 3 2 Agent Airline Relationships IE PESO EMEN 7 3 3 Agent Stock Allocation OvervieW Ne 8 3 4 Agent Stock Allocation Details gt 9 4 Agent Allocation Requests pp 11 4 1 Agents Requesting Siok 2 11 4 2 Stock e eyi Dad 14 5 Agent VEEE GENES S ie coos ccna a SER Qe UR RR aid tues S eda dd 16 5 1 Agent Relations Request Void pp 16 9 Frequently Asked Questions Ne 20 2 1 Overview 1 1 Introduction Fully integrated within CASSLink the CASSLink AWB Stock Management System simplifies the process of Airline issuance of Neutral numbers to forvvarders On line and linked to the file upload mechanism providing operational stock allocation information Carriers also have the option to provide global number ranges The CASSLink AVVB Stock Managem2. 7 Expr Req Allows Agents to request Express Allocations where this option is available for the Airline and to the Agent 8 The XLS button will create an excel overview of all the relations for the actual agent 9 The PDF button will create the same in a printable PDF report format 7 3 3 Agent Stock Allocation Overview This screen is available to agents and shovvs allocation history Agent Stock Allocation Overview lata CASS System Microsoft Internet Explorer DAR File Edit View Favorites Tool Help 2 x a Search Z Favorites 2 A 3 Address https casslink test iata org pages Stockallocationagent aspx AgentId 842898Airlineld 154138Action Agent E Go Links Gi User AU 99989992 CASS operation AUSTRALIA Sign out Home Help Output Services Correction Services Stock Management User Maintenance Agent Stock Allocation Overview Airline 998 Utopian Airlines Ltd Agent 0239998 9992 HQ Test Freight Pty Ltd Back to relations v Show only open allocations Showing page 1 of 1 issue Date Erom 2007 10 01 15 48 11334556 6 1334559 2 2007 12 31 2007 09 12 09 20 uzas n 1346320 2007 07 26 03 48 s204800 3 zsaeir e i 8 Local intranet This screen shows details of each allocation the agent has with the selected airline 1 By default only open allocations are shown Unclicking the Show only ope
3. Advise email contact details up to 3 to the Cargo Manager for stock allocation notifications The agent will request AWB Stock where the Airline has entered a Standard Allocation to the agent The agent can accept or reject the allocation of numbers from the system Will only be allowed to accept AWB Serial numbers up to their maximum allowable unused limit Max Unused Use allocated Stock numbers in sequence wherever possible Advise whether XLS Stock Messages are required 4 3 Activation 3 1 Agent Master File The CASS Manager can set up agents in the Stock Management system in a nevv TAB Stock Management in the Agent Master Files Agents preferences lata CASS System Microsoft Internet Explorer File Edit View Favorites Tools Help b ix la j Search S Z Favorites a m 3 Address la https casslink test iata org pages agentpreferences aspx Go Links User Rod Best CASS operation AUSTRALIA Sign out Home Help Input Services Processing 0239998 9992 HQ Test Freight Pty Ltd Output Services Correction Services Master Files Stock Management Office Address Additional Address Local Setup User Maintenance Toolbox Stock Management Consolidated o Allocation Stock Email bestr iata org casslinkgva iata org Rating Stock Email XML Email 8 Local intranet 5 Stock Management
4. huamsses unused fasaass7 0 1 1 8 a Local intranet The Agent Stock Allocation Details screen for each allocated number the following data 1 AWB number 2 Status Possible Value Unused Set when the allocation is made Used System updated from the CASS billing file Void System updated from the CASS billing file Cancelled Manually set by the carrier or CASS Manager 1 Used date This reflects the date the CASS billing file was processed or the date the manual used indicator was set 2 AWB Issue Date This reflects the AWB execution date as reported in the airline CASS file submitted 3 The XLS button will create an excel overview of all the documents in the allocation 9 4 The PDF button will create the same in a printable PDF report format 10 4 Agent Allocation Requests 4 1 Agents Requesting Stock As described in section 3 1 when an agent wishes to request more numbers they click on the Request option on the AGENT STOCK RELATIONS screen The system vill then check relationship parameters and will either advise the agent 1 No more numbers can be allocated Stock Allocation Reguest lata CASS System Microsoft Internet Explorer DAR File Edit View Favorites Tools Help a ya Search S Z Favorites i E ln 38 Address https casslink test iata org pages StockAllocationRequest aspx AgentId 8428984Ai
5. numbers etc A Stock Allocation Request confirmation will be shown on screen as below as well as email confirmation to both Airline and Agent nominated e mail addresses 2 Stock Allocation Request lata CASS System Microsoft Internet Explorer File Edit View Favorites Tools Help sak E a y Search S Z Favorites 2 22 gt imi id 33 Address https casslink test iata org pages StockAllocationRequest aspx AgentId 84289 amp AirlineId 1541 1 amp Action Agent User AU 99989992 CASS operation AUSTRALIA v Sign out Home Help Output Services Correction Services Stock Management User Maintenance Stock Allocation Request Airline 971 ROYAL TONGAN AIRLINES LIMITED A R B N 087 667 678 Agent 0239998 9992 HQ Test Freight Pty Ltd 10 numbers have been allocated From 1234607 3 To 1234616 5 Expiry date Back By accepting these numbers you hereby confirm that your Neutral Air Waybills are produced and completed in accordance with the conditions of Resolution 600a 8 Ce Local intranet 13 4 2 Stock Email Following a successful Stock Allocation confirmation emails will be sent to both the Agent and Airline with the same information EF Stock allocation CASS AUSTRALIA THIS IS A TEST Message Plain Text DER File Edit View Insert Format Tools Actions Help ica Reply All Forward 3 4 YS v Alo B From cargoau iata org Wed 27 Feb 2008
6. Allocation Details Airline 998 Utopian Airways Agent 9947000 0000 HO Agent 99 Input Services 9 Processing Output Services Correction Services Master Files Stock Management User Maintenance Toolbox Airline Toolbox Agent Toolbox Agent Stock Allocation Details Airline 998 Utopian Airways Agent 9947000 0000 HQ Agent 99 issue Date Fom ro Expiry DatelUnused Closed 2013 04 11 15 47 1234602 5 12346073 644 Back to allocatio tas For 18 The AWB Voids are then Waiting for Acceptance by Airline The Airline has a new Menu option Void Requests where they can view and accept all Agent Void requests 191 RE CO 20 gt PO PO gt 9 20 gt 9 Frequently Asked Questions Can the system be used for carrier pre printed AWBs Yes the carrier acts exactly the same as for Neutral Numbers the difference being that when the CONFIRMATION email see section 7 is received by the carrier he uses this to select and despatch the appropriately numbered pre printed documenits Does an Airline have to give neutral numbers to every agent that requests them Absolutely not the carrier establishes relationships for each agent and may decide to only allow certain agents to request AWB number allocation through CASS Link Who decides ho many numbers will receive or hold The carrier determines how many number
7. 16 08 To BEST Rod Cc Subject Stock allocation CASS AUSTRALIA THIS 15 TEST Allocation Request Info Airline 971 ROYAL TONGAN AIRLINES LIMITED A R B N 087 667 678 Agent 102399983 9992 HQ Test Freight Pty Ltd 10 numbers have been allocated From 1234607 3 To 1234616 5 Expiry date By accepting these numbers you hereby confirm that your Neutral Air Waybills are produced and completed in accordance with the conditions of Resolution 600a Cargo Agent s Handbook This email has been successfully scanned for viruses unwanted messages and unsolicited content This electronic mail transmission is confidential and may contain privileged information It is intended only for the person to whom it is addressed Any unauthorized dissemination distribution or copying is strictly prohibited If you have received this transmission in 1l n Sammi mm lee nand nant 4 fer sm ber n xanan m mail me tha nhare nddynann Note The Expiry Date is the date the Airline has chosen to stop allocation of this range This does not mean the Agent must not use the stock or that the AWB will not be billed in CASSLink after this date The Stock Email may also contain a XML message attachment if this option has been selected see section 3 1 for upload into the Agent s Neutral AWB management or accounting systems H4 C Documents and Settings BestR Local Settings Temporary nternet Files OLK23 IATAStockAllocati Microsof
8. Ticking this checkbox will activate the agent as a stock agent A relationship will be created for all stock airlines see below The relation will be created with a maximum of unused number of 1 This triggers an operational message on the LOGIN home page to the stock airlines and CASS Managers alerting that there are There are Stock relations without details The airline or CASS Manager must edit the allocation relationship with the particular agent When an Airline has resolved all agents allocations the message There are Stock relations without details will disappear Consolidated Allocation By ticking this checkbox only one stock agent can exist for a particular IATA code generally the HQ location All AVVBs received from input files will be related to stocks from this agent code regardless of CASS code in file Stock Email Up to 3 email addresses can be entered They will receive all stock related messages regarding allocations including XML messages when reguested Rating Used only in CNS XML Email Agents may elect to receive a XML attachment to the standard Stock Email addresses This may be uploaded into the NAWB management or accounting systems 6 3 2 Agent Airline Relationships This screen is available to Agents and CASS Managers and shows the relations between an Agent and all of the Stock airlines 24 CASS Stock Agent Airline Relations Microsoft Internet Explorer File Edit View Favori
9. agement Results User Maintenance Toolbox Std Unused Expr Unused Airline Toolbox Allocation Allocation Expr Agent Toolbox TTS Fa n soz arine2 psiz sexes Utopian elm 4 4 1 CO 1 xs eor B Where an Agent has Unused AWB s that have been Voided go to e Stock Management Agent Relations 16 re r aja o 2 6 https casslink O X Agent Stock Allocation Ove User Rod Best CASS operation UTOPLA Sign out Home Help Input Services 2 Processing Agent Stock Allocation Overview 9 Output Services Correction Services s Master Files Airline 998 Utopian Airways Stock Management Agent 9947000 0000 HO Agent 99 User Maintenance Back to relations Toolbox Airline Toolbox Agent Toolbox V Show only open allocations Showing page 1 of 1 2013 04 12 15 09 1234608 4 1234617 6 fame Date nom e Jeor bets 2013 04 11 15 a7 1234602 5 12306075 e Select the Details for the Airline Allocation where AWB s to be Voided was requested e Tick the box against the AWB serial number to be submitted for Void Click Submit Void 17 amp Input Services Processing Output Services Correction Services Master Files Stock Management User Maintenance Toolbox Airline Toolbox Agent Toolbox Agent Stock
10. ent System is provided as a value added service to Airlines and their Agents 1 2 Key Features Carrier defined allocation relationships for each agent On line dynamic reporting Agent on line number request and allocation Auto generated allocation messages to agents and airlines Agent branch or consolidated allocation option Low stock warnings N O O BEN Targeted audit of non processed AWBs CASS Link AWB Stock Management System C AWB Number Requests AWB Ranges gt gt 4 na Reports Allocations amp lt a reports 3 2 Roles amp Responsibilities 2 1 What role does CASS play 1 The CASS Manager activates the Stock Management option in Master Files for both Agents and Airlines Enters email contact details for Stock airlines and agents Enters Master File options for Airlines and Agents to receive XML Stock Messages 2 2 What does the Airline control The Airline will enter and control 1 O BEM Entry of the AWB Serial number range Normal amp Express ranges Range Expiry Date Allocation of stock to individual agents Number of serial numbers to be allocated to the agent Maximum number of Unused AVVBs allowed Advise email contact details up to 3 to the Cargo Manager for stock allocation notifications Advise whether XLS Stock Messages are required 2 3 What does the Agent need to do Advise the Cargo Manager if they require Consolidated Allocation
11. n allocations will show all allocations 2 By clicking the Details option a screen with information status of each number within the allocation will be presented see 3 4 below 3 The Expiry Date is the date set by the Airline for allocations for this AWB Range to automatically Close Unless advised by the Airline Expired AWB s can still be used and billed through CASSL nk The XLS button will create an excel overview of all the relations for the selected airline 5 The PDF button will create the same overview in a printable PDF report format 8 3 4 Agent Stock Allocation Details This screen is available to agents and shows individual allocation details File Edit View Favorites Tools Help Agent Stock Allocation Details lata CASS System Microsoft Internet Explorer DER Bak 2 la Search S Z Favorites A 5 LJ rel 3 Address la https casslink test iata org pages Stock llocationDetail gent aspx Agentid 8423984irlineld 1541384WB1d 4418 amp 4ction i Go Links gt T User AU 99989992 CASS operation AUSTRALIA Sign out Home Help Output Services Correction Services Stock Management User Maintenance Agent Stock Allocation Details Airline 998 Utopian Airlines Ltd Agent 0239998 9992 HQ Test Freight Pty Ltd 2007 10 01 15 48 1334556 6 i334559 2 2007 12 31 4 sd Back to allocations awe ns Used Date issue Date
12. rlineId 153888 amp Action Agent Go User AU 99989992 CASS operation AUSTRALIA v Sign out Home Help Output Services Correction Services Stock Management User Maintenance Stock Allocation Request Airline 218 AIR VANUATU OPERATIONS LIMITED Agent 0239998 9992 HQ Test Freight Pty Ltd No more numbers can be allocated 8 Local intranet 11 You can be allocated a total of nnn numbers 2 Stock Allocation Request lata CASS System Microsoft Internet Explorer BEE File Edit View Favorites Tools Help Qe ix a r S Z Favorites 2 LJ rel 2 Address a https casslink test iata org pages StockAllocationRequest aspx AgentId 84289 amp AirlineId 15411 amp Action Agent v a Go Links T User AU 99989992 CASS operation AUSTRALIA Sign out Home Help BHEDUESErVICOS Stock Allocation Request Correction Services Stock Management User Maintenance Airline 971 ROYAL TONGAN AIRLINES LIMITED 087 667 678 Agent 0239998 9992 HQ Test Freight Pty Ltd You can be allocated a total of 10 numbers By accepting these numbers you hereby confirm that your Neutral Air Waybills are produced and completed in accordance with the conditions of Resolution 600a 8 3 Local intranet Clicking the No thank you option will cancel the request 12 Clicking the Accept box will allocate a range of numbers and update all counts of unused
13. s standard allocation each agent may request and how many they may hold at any one time Max Unused What does it cost for an Agent Nothing The system is free for Agents What does it cost for an Airline Airlines are charged based on the number of agreed allocations made during the billing period The actual charge depends on the CASS operation size and how many countries the carrier subscribes to For specific details the Cargo Manager responsible for the CASS operation in question will advise the airline Do we get reports at the end of the month The CASSlink AWB Management system utilise Report on Demand technology allowing the carrier and agents to access the latest status of allocations and usage Can a User get access just to the AWB management System Yes a CASSLink User access can be created to provide access to the STOCK items only Can order Neutral AWBs through CASS Link IATA is currently investigating whether there is a demand to provide on line NEUTRAL AWB ordering linking to globally recognised quality printing companies 20
14. t Internet Explorer DER Eile Edit View Favorites Tools Help ar Qu M ix 4 yo Search Sig Favorites e B A LJ 8 23 Address C Documents and Settings BestR Local Settings Temporary Internet Files OLK2311ATAStockAllocation XML v SE Links lt IATAStockDocument gt lt Stock irlineCode gt 998 lt Stock irlineCode gt lt Stock irlineNamezUtopian Airlines Ltd StockairlineNames lt StockAgentCode gt 0230013 3231 lt StockAgentCode gt lt StockAgentName gt Godzilla Freight Limited lt StockAgentName gt lt StockAllocationFrom gt 1334575 4 lt StockAllocationFrom gt lt StockAllocationTo gt 1334599 0 lt StockAllocationTo gt lt StockdllocationExpirydate gt 2007 12 31 lt StockAllacationExpirydate gt lt StockAllocationExpress gt false lt StockAllocationExpress gt StockAllocationInfo IATAStockDocument 15 5 Agent VOID Reguests To enable Agents to declare or advise an Airline that an AWB number has been Voided cancelled or unused there is an entry screen that enables the notification to the Airline 5 1 Agent Relations Request Void nam yy ym alli https casslink O X CASS Stock Agent Airline R X Su 1ATA User Rod_Best CASS operation UTOPIA Sign out Home Help Input Services Bi Agent Stock Relations Output Services Correction Services Master Files Agent 9947000 0000 HO Agent 99 Stock Man
15. tes Tools Help Qs amp x a D Search S Z Favorites amp z LJ i 33 Address 40 https casslink test iata org pages StockAgentAirlineRelation aspx User AU 99989992 CASS operation AUSTRALIA Sign out Home Help e er ee Agent Stock Relations Correction Services Stock Management User Maintenance Agent 0239998 9992 HO Test Freight Pty Ltd Results Std Expr Unused P T GARUDA Details Request AIR VANUATU OPERATIONS Details Request LIMITED ROYAL TONGAN AIRLINES LIMITED Details Request 2 Ri B N 087 667 Te aza Airlines i 8 a Local intranet Agent The agent is pre selected if the user has only one agent assigned The Airline table lists all Stock airlines Std Allocation Indicates the Standard Allocation to the Agent from each Stock Airline Unused shows how many unused numbers NORMAL or EXPRESS are currently held for each airline Note AWB s are only flagged as Used following input of Airline billing files have been loaded and Daily Processing completed 5 Details of each allocation may be viewed in a table of allocations for the selected airline see below 6 The Request link will open a screen for allocation requests Each Request will be individually validated If the user accepts the system proposal the numbers are allocated and various counters of unused numbers are updated and Allocation emails sent see section 4 2
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