User Manual
Contents
1. p ESR qe E Essssssss com Waar aaa TR a AJ EJ LCDK1044 LLLA LCDK1043 LCD A1019 TVTrrrrifrrrrrry P 6 LCDK1020 1021 LCDK1020 1021 Combo DB 15 KVM Cascade BM Cascaded KVM Bank 2 to 8 must be single console KVM EM Interconnection with Combo Cate KVM E Cascading multiple KVM by LCD A1019 cable Cascade KVM modules 16 port Combo DB 15 KVM module Local USB Console LCDK1021 E Jd d jo Cascade Vw D Seseeceeaes LCDK1021 EE Sesseses a LCDK1020 EE z HE LCDK1044 EZ LCD A1019 El 2 El LCDK1043 RE P 7 LCDK1020 1021 Specifications KVM Port Number of ports Connector Connectivity Local Console Graphic connector Resolution Input device Management Multilingual OSD Hotkey combination Security PC Selection Expansion Compatibility Multi platform Support Power Input Option2. LCDK1021 Cascade Connection Rackmount KVM Combo cable supports PS 2 or USB interface server 27 5251539 Servers P 4 LCDK1020 1021 LCDK1020 1021 Combo DB 15 KVM Connection KVM modules Combo cable supports PS 2 or USB interface server 27 Servers 8 7 8 5 4 3 2 1 Connection LCD A3001 Fe 9 Ep CES 13 ja CEE 8 7 1 DB 15 KVM port vw LCD A3001 KVM cable JX Es oa 2300 oooi 0 RA 0 e NE esee USB server via LCD A3001 PS 2 server via LCD A3001 P 5 LCDK1020 1021 LCDK1020 1021 Combo DB 15 KVM Cascade M Cascaded KVM Bank 2 to 8 must be single console KVM EH Interconnection with Combo Cat6 KVM E Cascading multiple KVM by LCD A1019 cable Cascade Rackmount KVM LCDK1020 Local USB Console LCDK1021 13 Jo CEE 5 LCDK1021
3. Bank no PC port LEDs Channel Bank button button 16 ports OGOGG Bank no 7 Segment BANK LED indication PC port LEDs Power Orange LED on indicating a PC is connecting to the port Access Red LED on indicating a selected channel Channel button Press to select channel from 01 to 16 Bank button Select the bank from 1 to 8 P 9 LCDK1020 1021 Password Combo KVM Usage The password is disabled by default i e There is no password required when you power on the KVM switch for the first time E Enable password 1 2 3 4 Press the KVM hotkey Scroll Lock Scroll Lock U Logout the KVM by pressing the hotkey Scroll Lock Scroll Lock P In SUPERVISOR level enter 00000000 eight zeros in user name amp password field Do not use 0 on number pad In USER level press Space bar Enter in user name amp password field Remark Automatic logout after 10 minutes of inactivity E Set your own user name amp password 1 gi ROD 6 Login the KVM in SUPERVISOR level by pressing 00000000 eight zeros in user name amp password field Call KVM OSD menu by pressing the KVM hotkey Scroll Lock Scroll Lock Space Bar Press F1 to the MAIN MENU Select USER SECURITY Set password in SUPERVISOR amp USER level a In the left top row S SUPERVISOR press Enter to set your own user name amp password b Inthe row 1 to 8 USER press Enter to set y
4. 75V 50 mA 1220 mA 12 Volt 4 16A 85 i Make sure the power adapter plugged into the KVM Switch if the LED s still off perform soft reset to KVM switch ii Power cycle KVM switch I can power on the KVM but I am not getting any picture at all how can I solve this Switching to another port and checking if this port has the same problem a If you switch to another port please check the screen resolution is the same b Check the OSD menu is available on the hot keys Scroll lock Scroll lock space bar If the problems persist please make sure the cables are inserted properly and the boot up sequence is followed The screen is on but the keyboard and mouse don t work i Check the server by using a different keyboard and mouse ii For PS 2 servers The keyboard and mouse are not hot pluggable iii For USB servers Unplug and plug allowing a few seconds for the bus emulation process to complete iv Do not press any keys on the keyboard whilst the server is booting up This can cause a keyboard error or cause the keyboard not to detect the KVM switch V Try a different keyboard but use only 101 102 104 key keyboard Vi Avoid moving the mouse whilst switching the KVM ports There is no LED display on the dongle The LED on the dongle will flash when plugged into the USB or PS 2 server The light will then become steady when the KVM switch has connected If the LED light is on and not flashing when
5. Caps Lock Caps Lock Caps Lock Toggle switch between remote amp local port Turn the buzzer ON amp OFF Default the buzzer is ON Activate auto scan mode for remote amp local port The scan time interval is 5 seconds Caps Lock CapsLock Q Caps Lock Caps Lock Caps Lock CapsLock A Auto adjust the video signal P 12 LCDK1020 1021 Optional Accessories Combo KVM Usage 1 Combo KVM cable 1 1 LCD A3001 6 feet 1 2 LCD A3002 10 feet 1 3 LCD A3003 15 feet Cat5 cable 2 1 LCD A2011 3 feet 2 2 LCD A2012 6 feet 2 3 LCD A2013 10 feet 2 4 LCD A2014 15 feet 2 5 LCD A2015 33 feet 2 6 LCD A2016 66 feet Combo KVM cascade cable 3 1 LCD A1019 6 feet DVI USB Dongle 4 1 LCD A2003 DVI D VGA USB Dongle 5 1 LCD A2001 USB VGA PS 2 Dongle 6 1 LCD A2002 PS 2 Power cord 7 1 IEC power cord 7 2 NEMA 5 15 power cord US 7 3 BS 1363 power cord UK 7 4 CEE 7 4 power cord German 7 5 AS 3112 power cord Australia P 13 LCDK1020 1021 DC Power 12V 24V 48V Input ole lo Input rating Input voltage 12 Volt Input range 9 18V Input current No load 50 mA Full load 4950 mA Output rating Output voltage 12 Volt Output current 4 16A Efficiency 84 Remarks M Package does not include power cord Troubleshooting 1 There is no LED display on KVM membrane switch 24 Volt 18 36V 50 mA 2450 mA 12 Volt 4 16A 85 Combo KVM Usage 48 Volt 36
6. DC Consumption Regulatory Approval Environmental Operating Storage Relative humidity Shock Vibration Product Information Dimension W x D x H Net weight Combo DB 15 KVM LCDK1020 1021 8 or 16 DB 15 combo connector Combo 4 in 1 KVM cable up to 6 10 amp 15 feet 1 x DB 15 VGA Up to 1600 x 1200 2 x USB type A for keyboard amp mouse English France German Spanish Italian Russian Simplified Chi nese Japanese Scroll lock Cap lock Num lock Alt Ctrl amp Win Password enable amp disable up to 8 users profile for port access Front button OSD menu 8 hotkey Up to 128 servers by 8 level cascade Mix PCs SUNs IBMs HPs DELLs Server Windows Vista 2003 XP 2000 Linux Netware Unix 100 or 240V AC at 50 or 60 Hz via IEC type cord OR AC DC power adapter 12VQ3 3A optional 12V 24V 48V DC input Max 48 Watt Standby 5 Watt FCC CE 0 to 50 C 5 to 60 C 90 non condensing 50G peak acceleration 11ms half sine wave 58 100Hz 0 98G 11ms cycle 446 x 180 x 44 mm 17 6 x 7 1 x 1 73 inch 4kg 9lb P 8 LCDK1020 1021 KVM Button Combo KVM Usage Power ON M Turn off all servers and KVM switches m Make sure all cables connectors are properly connected E Recommend Power ON sequence is monitor KVM switch finally computer Front Panel Port LED Indications 8 ports 2 5 04 86 06 7 O O O OCS O 0O O 0O CO O
7. plugged into server please unplug the USB or PS 2 and try again Or try another good dongle to verify if problem still appears If the problem persists please contact your supplier P 14 LCDK1020 1021 FAQ General 1 How do the KVM switches allow the user to switch ports There are two ways to switch ports One is the membrane buttons on the front and the other way is with Hot key commands What operating systems do the KVMs support The KVMs support multi platform support allows you to control Windows based computers Sun So laris systems Linux or even Macs by a single KVM switch The KVM switches support multi platform operating systems including but not limited to DOS Windows 95 98 ME NT 2000 XP Linux Solaris and Mac OS Do I have to power down the KVMs to add a new server The KVMs are hot pluggable and allows servers or devices to be added or removed without power ing down the switch but components of connected devices such as the servers may not be hot pluggable We suggest that turn off power to all devices before connecting them Why I can t login with default password on KVM switch The default username and password for the KVM switch is eight zeros 00000000 Please check i The Num lock is not turned on for notebook type keyboard ii The numeric number keys on the number pad are not accepted by KVM only the main number keys Can disable the KVM password Yes for Matrix KVM Cat6 K
8. Combo KVM Usage OSD Menu PORT NAME BANK 1 F1 MENU ox BAS F2 LOGOUT SYSTEM 02 F3 PREV SYSTEM 03 ESC QUIT SYSTEM 04 ENTER COMPLETE SYSTEM 05 4 4 SELECT SYSTEM 06 PgUp PgDn SYSTEM 07 BANK SELECT SYSTEM 08 USER SUPERVISOR SCAN TIME 10 SEC OSD operation xt next to the system name The PC is powered on e next to the system name The PC is selected F1 Access F1 MAIN MENU F2 Logout the OSD menu F3 Previous menu Esc Cancel Quit Enter Complete Switch to selected port t y Switch to previous or next port PgUp PgDn Switch to previous bank or next bank Display port 01 08 09 16 17 24 25 32 1 2 4 Pads Remark Display port 17 32 for 32 port model only F1 Main Menu MAIN MENU SELECT OPTION 01 LANGUAGE PORT NAME EDIT PORT SEARCH USER SECURITY ACCESS LIST HOTKEY TIME SETTINGS OSD MOUSE 01 LANGUAGE OSD language change 02 PORT NAME EDIT Define port name 03 PORT SEARCH Quick searching by port name 04 USER SECURITY Change password 05 ACCESS LIST Define user access authority 06 HOTKEY Change hotkey 07 TIME SETTINGS Modify scan display time interval 08 OSD MOUSE Modify OSD mouse speed P 11 LCDK1020 1021 KVM Hotkey Combo KVM Usage Local Console Hotkey Hotkey Function Scroll Lock Scroll Lock Space Bar Calling OSD menu Right button mouse Esc Calling OSD menu Scroll Lock Scroll Lock Switch to previous port Scroll Lock Scroll Lock 4 Swit
9. RES Global Technology Inc 7 www RackmountMart com Toll Free 1 888 865 6888 Tel 510 226 8368 Fax 510 226 8968 Email sales RackmountMart com Regulatory Notice Legal Information First English printing October 2002 Information in this document has been carefully checked for accuracy however no guarantee is given to the correctness of the contents The information in this document is subject to change without no tice We are not liable for any injury or loss that results from the use of this equipment Safety Instructions E Unplug equipment before cleaning Don t use liquid or spray detergent use a moist cloth M Keep equipment away from excessive humidity and heat Preferably keep it in an air conditioned envi ronment with temperatures not exceeding 40 Celsius 104 Fahrenheit E When installing place the equipment on a sturdy level surface to prevent it from accidentally falling and causing damage to other equipment or injury to persons nearby EH When the drawer is in an open position do not cover block or in any way obstruct the gap between it and the power supply Proper air convection is necessary to keep it from overheating E Arrange the equipment s power cord in such a way that others won t trip or fall over it M If you are using a power cord that didn t ship with the equipment ensure that it is rated for the voltage and current labeled on the equipment s electrical ratings label The voltage rating on t
10. VM amp Combo DB 15 KVM user can disable enable the KVM password by hotkey No for PS 2 KVM user can t disable the KVM password What do I do if I forget the password If the user change the default password and lose the password please contact the supplier for further support How many levels of KVM cascade are supported 8 levels are supported Can I cascade the different types KVM switches together No only same type KVM can cascade together e g PS 2 to PS 2 USB to USB Why am getting ghosting images or shadowing i Check that all video cables are inserted properly ii Check whether the KVM supports the resolution and refresh rate on your servers jii Check whether the graphics card you are using supports the resolution and refresh rate on your server or not iv Connect the monitor directly into the servers you are having trouble with to see if problem still appears P 15 LCDK1020 1021 FAQ 10 The server VGA resolution does not match the resolution of monitor The KVM supports DDC function which will dynamically detect and the DDC data The problem may come from the power on sequence For KVM switch The recommended power on sequence is monitor KVM switch and then servers For remote console box It supports DDC function but does not support hot plug the recommend power on sequence is monitor remote console box and then servers PS 2 KVM Can I connect to Suns USB type and or Macs sy
11. ch to next port Scroll Lock Scroll Lock PgUp PgDn Switch to previous bank or next bank Scroll Lock Scroll Lock Bank no Port no Switch to specific port Turn the buzzer ON and OFF Default the buzzer is ON Logout the KVM if password security is ON Show up the status windows Scroll Lock ScrollLock B Scroll Lock Scroll Lock P Advance hotkeys for Supervisor login only Activate auto scan mode for connected servers Press any key to exit the auto scan mode Scroll Lock ScrollLock S Reset all the KVM settings to factory Scroll Lock Scroll Lock R default Except User Security settings Disable and enable password security Scroll Lock ScrollLock U Default security is OFF To enable disable the screen saving Scroll Lock Scroll Lock L function and 10 minutes auto logout Default the screen saving is OFF Remarks Example of Scroll Lock Scroll Lock Bankno Portno Bank No 1to8 PortNo 01 to 16 e g Bank 1 Port 4 Scroll Lock ScrollLock 1 0 4 e g Bank 2 Port 16 Scroll Lock Scroll Lock 2 1 6 You must press the hotkey within 2 seconds A beep sound will be heard for successful entering The numeric keypad is not supported while in OSD screen the arrow keys PgUp PgDn and Enter keys are supports Remote Console Hotkey Hotkey Function Caps Lock Caps Lock F1 Show up the Help OSD windows Select Hotkey PRTESET CApS Lock the Default is
12. gles and result in a poor or intermittent link The warranties do not apply to damage resulting from user supplied cable The company reserves the right to modify product specifications without prior notice and assumes no responsibility for any error which may appear in this publication All brand names logo and registered trademarks are properties of their respective owners Copyright 2008 Synergy Global Technology Inc All rights reserved P 16 LCDK1020 1021
13. he KVM in a suitable environment M The surface for placing and fixing the KVM should be stable and level or mounted into a suitable cabinet E Make sure the place has good ventilation is out of direct sunlight away from sources of excessive dust dirt heat water moisture and vibration M Position LCD Keyboard Drawer with respect to related facilities Unpacking The KVM comes with the standard parts shown in Package Content Check and make sure they are included and in good condition If anything is missing or damage contact the supplier immediately P 1 LCDK1020 1021 LCDK1020 1021 Combo DB 15 KVM Installation 4 screw A M3 2 x 4 5 mm screw B M4 x 10 mm m Install each bracket using screws pro vided shown in Figure 1 Figure 1 installing the bracket to the KVM m Fix the KVM into the rack Hardware for fixing the mounting bracket to the rack is not provided Figure 2 Fixing the KVM into the rack P 2 LCDK1020 1021 LCDK1020 1021 Combo DB 15 KVM Package Content only for rackmount KVM User Manual KVM switch x 1 pc Screw M3 2 x 4 5mm x 4 pcs Q Screw M4 x 10mm x 8 pcs 4 Bracket x 1 set 5 User manual x 1 pc Power cord x 1 pc P 3 LCDK1020 1021 LCDK1020 1021 Combo DB 15 KVM Connection Local USB Power Console LCDK1020 Cascade Local USB Power Console
14. he cord should be higher than the one listed on the equipment s ratings label EH Observe all precautions and warnings attached to the equipment EM If you don t intend on using the equipment for a long time disconnect it from the power outlet to prevent being damaged by transient over voltage M Keep all liquids away from the equipment to minimize the risk of accidental spillage Liquid spilled on to the power supply or on other hardware may cause damage fire or electrical shock M Only qualified service personnel should open the chassis Opening it yourself could damage the equip ment and invalidate its warranty M lfany part of the equipment becomes damaged or stops functioning have it checked by qualified service personnel Regulatory Notices Federal Communications Commission FCC This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interfer ence in a residential installation Any changes or modifications made to this equipment may void the user s authority to operate this equip ment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this eq
15. our own user name 8 password Press Enter to save the setting or press Esc to cancel the editing without any change Remark a Blank has underscore while SPACE doesn t have b Press any alphanumeric key to move to next input item SPACE is treated as a valid character m Change your password oo 8 D 6 Login the KVM in SUPERVISOR level by pressing your own user name amp password Call KVM OSD menu by pressing the KVM hotkey Scroll Lock Scroll Lock Space Bar Press F1 to the MAIN MENU Select USER SECURITY Change password in SUPERVISOR amp USER level a ln the left top row S SUPERVISOR press Enter to change your user name amp password b Inthe row 1 to 8 USER press Enter to change your user name amp password Press Enter to save the setting or press Esc to cancel the editing without any change Remark a Blank has underscore while SPACE doesn t have ED 1 2 3 b Press any alphanumeric key to move to next input item SPACE is treated as a valid character isable your password Press the KVM hotkey Scroll Lock Scroll Lock U Logout the KVM by pressing the KVM hotkey Scroll Lock Scroll Lock P You don t need user name amp password to access the KVM OSD menu EM Forget your password Please contact your supplier for further support Remark E You must press the KVM hotkey within 2 seconds E A beep sound will be heard for successful entering KVM hotkey P 10 LCDK1020 1021 KVM OSD
16. stem to PS 2 KVM switches Yes Use PS 2 to USB converter LCD A1001 to convert the keyboard amp mouse of PS 2 KVM cable LCD A1004 to USB interface The LCD A1001 includes the built in mapping of all the Suns amp Macs system hotkey Combo KVM Can the Combo KVM support the keyboard or monitor with a USB hub built in The Combo KVM switch is only capable of passing Keyboard Mouse and Video signals As a result other USB devices with a USB hub will not work Can use the touchscreen with KVM switches No the KVM switches do not support the touchscreen driver Two console KVM What is the resolution support on remote console The remote console can support up to 1 000 feet at 1024 x 768 and up to 500 feet at 1600 x 1200 Why am I getting ghosting images or shadowing on remote console Press Scroll lock Scroll lock A on the keyboard connected to remote console box to force auto adjusting the video signal to optimize Cat6 KVM Can use standard Cat6 cable for dongle The dongle can support Cat5 5e 6 straight cable To maximum performance and stability we strongly recommend applying the Cat6 cable LCD A2011 12 13 14 15 16 from us we are designed and qualification tested using pre made factory made Cat5e cable assemblies in fixed lengths Using this type of cable assembly will provide excellent link connections and data communication As poorly made field cable assemblies can cause damage to the Cat5 KVMs 8 don
17. uipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the follow ing measures EH Re position or relocate the receiving antenna E Increase the separation between the equipment and receiver E Connect the equipment into an outlet on a circuit different from that to which the receiver is connected LCDK1020 1021 Important Safeguards Please read all of these instructions carefully before you use the device Save this manual for future reference What the warranty does not cover E Any product on which the serial number has been defaced modified or removed m Damage deterioration or malfunction resulting from O 0 0 0 0 0 dao O Accident misuse neglect fire water lightning or other acts of nature unauthorized product modifi cation or failure to follow instructions supplied with the product Repair or attempted repair by anyone not authorized by us Any damage of the product due to shipment Removal or installation of the product Causes external to the product such as electric power fluctuation or failure Use of supplies or parts not meeting our specifications Normal wear and tear Any other causes which does not relate to a product defect E Removal installation and set up service charges Before Installation M It is very important to locate t
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