MC160A(E)-R2 Manual
Contents
1. 13 4 Installation i e a Ricans 14 4 1 Connection Procedures 14 5 Telephone Auto Dial 16 6 Sending Data and 22 6 1 Autodialing Data and Fax Calls 22 6 2 Dialing Data Calls Manually 24 6 3 Dialing Fax Calls 27 AUTO LINC UP 7 Receiving Data and 50 7 1 Receiving a Data 30 7 2 Receiving a Fax Document 31 8 Operating 2 424 22 8 1 Powering the Linc 33 8 2 Tone Dialing 4 ela 3 8 5 V 34 V FAST Connections 33 8 4 Speakerphones 344 8 5 Princess and Trimline Telephones 34 8 6 Hanging Up the Modem 34 8 7 No Dial Tone Error Message 35 8 8 Autodialing 25 gt 0 8 9 Calling Technical Support 38 1 Specifications Compatibility Compatible with V 34 modems Speed Up to 33 6 kbps Temperature Operating 40 to 158 F 40 to 70 C Storage 40 to 239 F 40 to 115 C Humidity 5 to 95 non condensing Indicators None Connectors Handset 1 RJ 22 female Data connector 1 RJ 11 1 RJ 22 on pigtail Power MC160A R2 120 VAC 60 Hz MCI60AE R2 230 VAC 50 Hz Size 5 1 H 2 9 W 1 1 D 12 9 x 7 4 x 22. X3 tells your modem to dial without waiting for a dial tone DT specifies touch tone dialing e Adding the comma adds a two second delay for the automatic calibration mode If your communication software does not allow adding a comma in the dial command string you can add it in front of the first digit of the telephone number you are trying to have the modem dial 3 Perform one of the following steps If your modem does not look for a dial tone or if you added X3 use the telephone keypad to dial the remote modem s telephone number Then press Enter on your computer keyboard e If your modem looks for a dial tone and your communication software prevents you from editing the Dial command line or initialization string press Enter on your computer keyboard Immediately after the modem finishes dialing use the telephone keypad to dial the Host number Either step should allow your modem to connect with the remote host modem AUTO LINC UP To operate properly your modem must go off hook and dial even though you manually dialed the remote modem s telephone number Your modem does not have to dial the entire telephone number one digit is sufficient to complete the off hook process Transfer the data When you finish return the modem to an on hook status and the telephone handset to its cradle To hang up use your communication software s call termination feature or type ATHO and press Enter from di
3. 286 uw See NOTES on page 21 Manufacturer Model Autodial See Note Premier Digital Yes 7 Rolm Model 120 No 8 Model 240 No 8 Model 244 No 8 Model 312 No 8 Model 400 No 8 Model 600 No 8 Model 612 No 8 Model 620 No 8 Model 624 No 8 Others No 8 Siemens Dyad No 6 amp 8 Dyad Jr No 6 amp 8 HCM 600 2 HCM 200 2 Hicom Digital 2 Saturn Digit 260 5 Southwestern Bell Freedom Phone Older Yes Freedom Phone Newer Yes 1 SRX Vision Phone 2 Tadiran EKT 221 Yes Emerald 2 Coral amp 11 2 Others Yes Telrad Model 816 Yes Model 2484 Yes Symphony No 8 Digital 818 No 8 Others 2 See NOTES on page 21 AUTO LINC UP Manufacturer Model Autodial See Note TIE Business Comm 2 Datastar Yes DCX Yes Meritore Yes Onyx Yes TC22 Yes EX2260 Yes Ultracom CX 2 Keyset 9 2 Toshiba EKT 2000 series Yes EKT 3000 series 2 EKT 6000 series Yes Perception No 8 Strata Key system 2 103 series Yes Trillium Panther 2 Talkto 616 2 Vodavi Electronic Key System Yes Star Plus Yes Walker Marathon Yes Poet Yes EJ See NOTES on page 21 NOTES If you encounter difficulties contact Technical Support 2 Insufficient data is available to determine if the phone system supports autodialing with the Auto Linc Up 3 Autodial not supported on Model 7300 phones 4 You may have to dial an outside access number such as 9 on the phone before autodialing 5 This phone has non
4. 8 cm Weight Product weight 0 5 Ib 0 2 kg Shipping weight 1 3 Ib 0 6 kg 2 Quick Start This chapter describes how to manually calibrate and dial using the Auto Linc Up If you would like to know about other ways of using the Linc Up read the rest of this manual Follow these steps 1 Set your modem to ignore dial tone 2 Connect the Auto Linc Up to a telephone 3 Calibrate the Auto Linc Up 4 Manually dial the number you wish to connect to 2 1 Setting the Modem to Ignore Dial Tone Refer to your communications software manual or Section 6 2 Dialing Data Calls Manually if you don t know how to set your modem to ignore dial tone 2 2 Connecting the Auto Linc Up to a Telephone To connect your Auto Linc Up to a telephone see Figure 2 1 Fax Modem Line Jack PC or Macintosh Phone Jack at the Wall Digital PBX or Multiline Phone Handset Jack AC Power at the Wall AC Adapter Figure 2 1 Connecting the Auto Linc Up to a Telephone Using the AC adapter is optional the Auto Linc Up also works with batteries supplied 2 3 Manual Dialing with the Auto Linc Up With the telephone handset in the cradle hung up have your modem dial After your modem has dialed lift the handset and manually dial the number you are trying to connect with using the keypad of the telephone Leave the handset out of the cradle for the entire
5. a los contactos y recept culos donde salen del aparato 14 El equipo el ctrico debe ser limpiado nicamente de acuerdo a las recomendaciones del fabricante 15 En caso de existir una antena externa deber ser localizada lejos de las lineas de energia 16 El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilaci n 18 Servicio por personal calificado deber ser provisto cuando A cable de poder o el contacto ha sido da ado u Objectos han ca do o l quido ha sido derramado dentro del aparato o aparato ha sido expuesto a la lluvia o D El aparato parece no operar normalmente o muestra un cambio en su desempe o o E El aparato ha sido tirado o su cubierta ha sido da ada TRADEMARKS The trademarks mentioned in this manual are the sole property of their owners CONTENTS I Specifications ci Aa 7 2 Quick Start Fr es 8 2 1 Setting the Modem to Ignore Dial Tone 8 2 2 Connecting the Auto Linc Up to a Telephone 8 2 3 Manual Dialing with Auto Linc Up 9 53 Introduction i xk dusk RR echa Ea EY 11 SP 11 3 2 About this Manual 11 3 3 What the Package Includes 12 3 4 Preinstallation Guidelines
6. its Stop button The telephone handset is electronically disconnected when the fax modem goes off hook You must hang up your fax modem to restore use of your telephone handset e Some fax software takes a few moments to prepare a document before dialing This delay may cause a dial tone timeout on many telephones To avoid the dial tone timeout either convert the docu ment to fax format before you prepare to send it or do not lift the handset from the telephone cradle until the software indicates that it is ready to dial Remember that you still need to calibrate the Linc Up before dialing 7 Receiving Data and Faxes This chapter describes the procedure for receiving data and faxes 7 1 Receiving a Data File When someone calls you to send a data file use the following procedure to answer the call and receive the file 1 If you will be using your communication software s manual answer or manual receive command to answer the call skip to step 2 Otherwise place your modem in direct connect local terminal mode The manual that came with your communication software should explain this procedure 2 When the telephone rings lift the telephone handset from the cradle Leave the handset out of the cradle DO NOT hang it up or you will terminate the call 3 Use your communication software s manual OR answer or manual receive command to answer the call From direct connect mode type ATA a
7. software to hang up your modem so that the handset is reactivated You can either use the call termination feature in your communication software or type and press Enter from direct connect mode The manual that came with your software should describe how to hang up the modem If you are using contact management software you may need to push a key on the computer keyboard to disconnect the modem or fax modem after the number is dialed 8 7 No Dial Tone Error Message If you receive a No Dial Tone error message include the Hayes command X1 or in your modem Dial command These commands tell your modem or fax modem to dial without first listening for a dial tone Some telephone systems such as Rolm do not use the standard dial tone and your modem or fax modem may not recognize the nonstandard tone as a dial tone This command 1 or ATX3 is also useful when the system being used will not accept autodialing The table AUTO LINC UP in Chapter 5 pages 16 21 lists some telephones that do and do not support autodialing 8 8 Autodialing Some telephone systems will not support autodialing the ability to have the modem fax dial the number of the system you are trying to connect with You can perform a simple test to find out if the phone system the Linc Up is connected to will support autodialing In the United States the test is accurate for about 95 of phone systems It won t work in oth
8. Connection Procedures To connect your Auto Linc Up to a telephone refer to Figure 2 1 on page 9 and follow the steps listed below 1 Remove the spiral handset cord from the handset jack on the telephone base unit and insert it into the Auto Linc Up connector jack labeled HANDSET 2 Insert the Linc Up s modular telephone cord which is permanently attached at one end to the Linc Up into the handset jack on the telephone base unit 3 Connect a modular telephone cord from your modem fax modem or fax machine jack labeled Line or Wall to the Linc Up connector jack labeled DATA 4 If you re using the supplied AC adapter connect the round end to the jack labeled to the jack labeled DC on the Auto Linc Up and the other end to an AC outlet Your installation should resemble the one shown in Figure 2 1 on page 9 5 Lift the telephone handset and listen for a dial tone If you do not hear the dial tone check your connections to make sure they match those shown in Figure 2 1 6 When your modem fax modem or fax machine is not in use you can use the telephone normally 5 Telephone Autodial Chart A Yes in the AUTODIAL column indicates that autodialing is supported with that telephone model The number in the SEE NOTE column refers to a note at the end of the table Manufacturer Model Autodial See Note Ameritech None Specified Yes Lucent AT amp T Definity Yes 4 Destiny 2 Di
9. W BLACK BOX AUGUST 1999 MC160A R2 MC160AE R2 Auto Linc Up Pu o ANC CUSTOMER SUPPORT INFORMATION Order toll free in the U S 24 hours 7 A M Monday to midnight Friday 877 877 BBOX FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Mail order Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com 6 FCC REQUIREMENTS FOR TELEPHONE LINE EQUIPMENT The Federal Communications Commission FCC has established rules which permit this device to be directly connected to the telephone network with standardized jacks This equipment should not be used on party lines or coin lines If this device is malfunctioning it may also be causing harm to the telephone network this device should be disconnected until the source of the problem can be determined and until the repair has been made If this is not done the telephone company may temporarily disconnect service If you have problems with your telephone equipment after installing this device disconnect this device from the line to see if it is causing the problem If it is contact your supplier or an authorized agent The telephone company may make changes in its technical operations and procedures If any such changes affect the compatibility or use of this device the telephone company is required to give adequate n
10. ba o lavabo s tano mojado o cerca de una alberca etc El aparato el ctrico debe ser usado nicamente con carritos o pedestales que sean recomendados por el fabricante El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all a lo descrito en las instrucciones de operaci n Todo otro servicio deber ser referido a personal de servicio calificado El aparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 11 El aparato el ctrico deber ser connectado a una fuente de poder s lo del tipo descrito en el instructivo de operaci n o como se indique en el aparato 12 Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizaci n del equipo no sea eliminada 13 Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos poniendo particular atenci n
11. communication process When you are finished with the call hang up the telephone AUTO LINC UP Remember if you are operating the Auto Linc Up from batteries you must take your modem off hook start your connection within one minute of calibrating the Linc Up Make sure your modem is set to ignore dial tone NOTE If you cannot set your modem to ignore dial tone refer to the standard procedure beginning with Chapter 3 3 Introduction 3 1 General The Auto Linc Up provides a data communications interface between your fax modem and virtually any PBX or multiline telephone You can connect the Linc Up in seconds simply by removing the coiled handset cord from the telephone base connecting the Linc Up to your telephone base then connecting the handset with coiled cord attached and your communications device to the Auto Linc Up see Figure 2 1 The Auto Linc Up is compatible with V 34 modems and can support connection rates up to 33 6 kbps 3 2 About This Manual This manual contains seven chapters e Chapter 1 lists specifications for the Linc Up e Chapter is a Quick Start Guide to get your system set up quickly AUTO LINC UP e Chapter 3 this chapter Introduction provides general information about the Auto Linc Up describes the contents of each chapter in this manual lists the package contents and provides preinstallation guidelines Chapter 4 Telephone Autodial Chart provides gui
12. delines for autodialing Chapter 5 describes how to send data and faxes Chapter 6 describes how to receive data and faxes Chapter 7 provides operating tips 3 3 What the Package Includes Your package should include the following items If anything is damaged or missing please contact Black Box immediately at 724 746 5500 1 Auto Linc Up unit 1 AC adapter 115 VAC for MC160A R2 230 VAC for MC160AE R2 his user manual 3 4 Preinstallation Guidelines Please read the complete manual and then return to those sections that suit your needs Before installing your Auto Linc Up observe these guidelines e Connection Never connect the Auto Linc Up directly to an analog or digital telephone line wall outlet Follow the procedures in this user guide to avoid damaging your Linc Up Dialing Configure your fax modem for Tone dialing e Speakerphones TIf the attached telephone has speakerphone capability do not use the speakerphone function when using your fax modem This mode deactivates the handset jack used to send and receive data e Speaker Control and Volume The telephone handset is deactivated during dialing If you use a modem or fax modem you can use the command to enable the modem speaker and the command to set its volume You can then listen in on dialed calls to monitor their status Refer to your modem manual for more information AUTO LINC UP 4 Installation 4 1
13. er countries The test is called the dial tone timeout test DTT and works as follows 1 Lift the telephone handset from cradle and access an outside line this may involve dialing a prefix such as a 9 on the telephone 2 Listen to the dial tone until it times out The dial tone should time out within 15 seconds 3 After the dial tone expires you should hear one of the following a Recorded Operator message this message will usually be If you d like to make a call please hang up and try again b Error Tone the error tone may sound like a fast busy signal an alternating high low tone or dead silence If the result of the DTT is the recorded operator message there is a 95 probability that the phone system will support autodialing with the Linc Up If the result of the DTT is an error tone there is a 95 probability that the phone system will not support autodialing with the Linc Up Approximately 65 of the phone systems that require the dialing of a prefix such as a 9 or some other number to dial out of the building will require the prefix to be dialed manually using the keypad of the phone before having the modem fax dialing the rest of the number AUTO LINC UP 8 9 Calling Technical Support If you encounter a problem with your Linc Up and the tips in this chapter don t help you resolve the problem call Black Box for technical support at 724 746 5500 Please have the follo
14. m or fax machine is configured for tone DTMF dialing Your Linc Up will not work with pulse rotary dialing The manual that came with your modem fax modem or fax machine should describe this procedure 8 3 V 34 V FAST Connections Although your Auto Linc Up is V 34 V FAST compatible not everyone can get consistent connections at 33 6 kbps or 28 8 kbps In fact V 34 connections at 26 4 kbps 24 0 kbps and 21 6 kbps are common AUTO LINC UP To obtain 33 6 kbps or 28 8 kbps connections the remote modem or fax modem must support V 34 V FAST and the telephone line quality must be pristine along the entire length of the line 8 4 Speakerphones Make sure the telephone handset is removed from the cradle until you finish exchanging data Hang up your modem or fax modem to reactivate the handset If the telephone has a speaker the speaker must be turned off Speakerphone operation disables the telephone handset jack that your Linc Up uses to transmit and receive data 8 5 Princess and Trimline Telephones Your Auto Linc Up will not operate with Princess or Trimline telephones which have the keypad in the handset The electronics with which the Linc Up interacts are not accessible in these telephones 8 6 Hanging Up the Modem Your Auto Linc Up disconnects the telephone handset when your modem or fax modem is on line After data transactions or when autodialing voice calls use your communications
15. mension 2 G2 Yes Horizon Yes ISDN No Infinity Yes Legend No 8 Merlin Yes Merlin 11 gt 2 Partner Yes Spirit Yes System 25 Yes 384 System 75 Yes 384 System 85 Yes 384 Comdial Digitech Yes Executech Yes Impact Yes David Systems None Specified 2 Eagle None Specified Yes Ericson MD110 Yes See NOTES on page 21 Manufacturer Executone Fujitsu GAI Tronics Harris Hitachi Intecom Intertel Isoetec Iwatsu Kokyo Co Model Encore CX IDS Model 228 Model 432 Key Systems Focus 196 Others Cohort Lanier Optic Digital Model 200 HCX 5000 IBX System Hitech 1232 MPK 2 Axxess Premier Others Key Systems Digital PBX None Specified Omega Omega III Omega IV Kanda Autodial No No No No Yes No Yes No Yes No No Yes No No Yes Yes Yes Yes Yes Yes See Note 8 9 8 8 See NOTES on page 21 AUTO LINC UP Manufacturer Model Autodial See Note Lanier EKT 220 Elec Key Yes Lexar Telex No 6 amp 8 Macrotel None Specified Yes Mitel Superset No 8 SX 200 No 8 NEC Determ Il Yes Determ III 2 Determ V Yes Electra No 8 Freedom Yes Mark II Yes Others Yes Nitsuko Onyx 2 Northcom Premier NC 1648 Yes Northern Telecom Advantage Yes 7 Focus No 8 Logic One No 8 Meridian SL1 8 51100 No 8 Meridian 1 No 8 Norstar Yes DR5 or DID Yes Unity Yes Vantage 2 Panasonic KXT2375 Yes DBS Yes Others Yes Phillips Sopho Set Executive
16. nd press Enter to have your modem answer the call At the end of the data transfer return the handset to the cradle 5 To hang up use your communication software s call termination feature or type ATHO and press Enter from direct connect mode The telephone handset is electronically disconnected when the modem goes off hook You must hang up your modem to restore use of your telephone handset 7 2 Receiving a Fax Document When someone calls you to send a fax document use the following procedure to answer the call and receive the document AUTO LINC UP When the telephone rings lift the telephone handset from the cradle Leave the handset out of the cradle DO NOT hang it up or you will terminate the call To use a fax modem use your fax software s manual answer or manual receive command to answer the call OR To use a fax machine press its Start button After you receive the document return the handset to the cradle To hang up a fax modem use your fax software s call termination feature OR To hang up a fax machine press its Stop button Operating Tips 8 To make sure you get the most out of your Auto Linc Up review the operating tips in this chapter 8 1 Powering the Auto Linc Up Use only the AC adapter supplied with your Auto Linc Up Do not use an adapter for a different device 8 2 Tone Dialing Make sure your modem fax mode
17. otice of the changes If the telephone company requests information on what equipment is connected to their lines inform them of a The telephone number that this unit is connected to b The ringer equivalence number c The USOC jack required RJ 11C d The FCC registration number Items b and d can be found on the unit s FCC label The ringer equivalence number REN is used to determine how many devices can be connected to your telephone line In most areas the sum of the RENs of all devices on any one line should not exceed five 5 0 If too many devices are attached they may not ring properly In the event of an equipment malfunction all repairs should be performed by your supplier or an authorized agent It is the responsibility of users requiring service to report the need for service to the supplier or to an authorized agent UTO LINC UP NORMAS OFICIALES MEXICANAS NOM ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD Todas las instrucciones de seguridad y operaci n deber n ser le das antes de que el aparato el ctrico sea operado Las instrucciones de seguridad y operaci n deber n ser guardadas para referencia futura Todas las advertencias en el aparato el ctrico y sus instrucciones de operaci n deben ser respetadas Todas las instrucciones de operaci n y uso deben ser seguidas El aparato el ctrico no deber ser usado cerca del agua por ejemplo cerca de la tina de
18. rect connect mode NOTE The telephone handset is electronically disconnected when the modem goes off hook You must hang up your modem to restore use of your telephone handset 6 3 Dialing Fax Calls Manually If the digital telephone connected to your Linc Up does not support autodialing use the following procedure to dial fax calls manually If your fax software supports a manual fax feature you can use that procedure instead of the following to dial fax calls manually Be sure to take the phone off hook and press the manual calibration switch before running the fax software 1 Prepare your fax modem or fax machine for sending 2 Lift the telephone handset and listen for a dial tone Leave the handset out of the cradle DO NOT hang it up or you will terminate the call 3 Press the Enter key on your computer keyboard if you are using a fax modem To use the automatic calibration you must enter the two second delay in the fax modem software AUTO LINC UP OR Press the Start button on your fax machine after entering the two second delay in the fax machine software if using automatic calibration 4 Use the telephone keypad to dial the telephone number of the remote fax 5 When you finish sending the fax return the handset to the cradle 6 To hang up a fax modem use your software s call termination feature or type ATHO and press Enter from direct connect mode OR To hang up a fax machine press
19. standard handset wiring and is not compatible with the Auto Linc Up 6 This phone has nonstandard handset wiring and requires a special adapter cable Call Technical Support for details 7 When autodialing you must dial a number on the keypad of the telephone after the modem has dialed to maintain the line connection 8 You may be able to program these phone systems to obtain a direct trunk access to enable autodialing 6 Sending Data and Faxes You can send data and faxes either by automatically dialing autodialing a telephone number via the computer or manually dialing the number via the telephone keypad 6 1 Autodialing Data and Fax Calls To autodial calls the telephone and or your phone system must support autodialing For a list of telephones that support autodialing refer to the autodial chart in Chapter 5 If your Auto Linc Up is connected to a digital telephone that does not support autodialing use the manual dialing procedure 1 Prepare your modem fax modem or fax machine for sending 2 Lift the telephone handset and listen for a dial tone Leave the handset out of the cradle DO NOT hang it up or you will terminate the call Make sure that you have programmed a pause in the communication software before dialing any digits If the pause before dialing any digits has been set up you can use the automatic calibration To make a connection using a modem or fax modem press the Enter key on
20. wing information handy when you call 1 Auto Linc Up model number MC160A R2 or MC160AE R2 2 Telephone manufacturer and model name or number 3 Modem or fax modem manufacturer and model name or number 4 Communication software you are using If possible call us on the telephone that has the Linc Up connected so that we can run diagnostics on the same telephone BLACK BOX Copyright 1999 Black Box Corporation All rights reserved 1000 Park Drive Lawrence PA 15055 1018 724 746 5500 e Fax 724 746 0746
21. your computer Remember that if you plan to use auto calibration you must enter a two second delay into your dial string OR To make a connection using a fax machine press its Start button Again if you plan to use auto calibration you must enter a two second delay into your fax dial string Transfer the data or fax When you finish return the handset to the cradle To hang up a modem or fax modem use your software s call termination feature or type ATHO and press Enter from direct connect mode OR To hang up a fax machine press its Stop button AUTO LINC UP The telephone handset is electronically disconnected when the modem goes off hook You must hang up your modem to restore use of your telephone handset e Some fax software takes a few moments to prepare a document before dialing This delay may cause a dial tone timeout on many telephones To avoid the dial tone timeout either convert the document to fax format before you prepare to send it or do not lift the handset from the telephone cradle until the software indicates t hat it is ready to dial 6 2 Dialing Data Calls Manvally If the digital telephone connected to your Linc Up does not support autodialing use the following procedure to dial data calls manually 1 Prepare your computer to autodial a call 2 If your modem is configured to wait for a dial tone before dialing reconfigure the Dial command ATDT to ATX3DT where
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