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ClipWare User`s Guide

1. Bring this coupon in o for one of the following specials 5 OFF A FULL 1 n your next visit ERVICE h P ERM 49 Register Item Editing Stylist Tech Item Description 3 5 KID S STYLECUT II 2 STYLECUT 1 STYLECUT I E Continue Walking List To change or delete any items entered select Edit from the above menu Doser tien 5 KID S STYLEQUT Price Total 2 an taht Line with 11 i STYLECUT I CUSTOMERS ON TICKET Use your cursor arrow keys to hilight the item you wish to change or delete and press ENTER Select CHANGE or DELETE If you select change the cursor will go to the selected line Make any changes and press ENTER on each field 50 ClipWare User Guide Rev 050500 Customer Transactions Multiple Guests JG HATE CARE 8 April 24 2001 ght 2001 GT Innovation Inc 3 21 EI Hz 513133505 11374311 21172152121 Continue In Service MULTIPLE GUESTS Use the ADDTL option on the check out menu to ring up more than one person on a ticket The best example is a family that comes in for individual services Each person would be entered into service Then when the entire family is completed you can process one ticket with a grand total and rece
2. HAIR CARE USA 100 ARLINGTON 222222222424 5 4 55 335 Sample Item Profile Report HAIR CARE USA 100 ARLINGTON ZOTOS FEELSOL REG ZOT FEELSOLIV TINTD UB UB UB UB UB P M PERM EXPRESSIONS UB UB UB STRIATIONS REG CREATIVE FREEDOM ULTRA COOL BLONDIE THEATRICS STRIATIONS TNTD OVERTURE CREATIVE LICENSE P M EXPRESSIONS PERM Sample Short Inventory Status Report Cli pWare User Guide Rev 050500 Last Sold Par Level Min Level Lst Order On Order Net Inv Item Last Sold Par Level Min Level Lst Order On Order Net Inv Item Last Sold Par Level Min Level Lst Order On Order Net Inv Sample Long Inventory Status Report Service Inventory Reports cont HAIR CARE USA 100 ARLINGTON Description Price 0 Category 0 Commission 05 10 00 Case Oty 0 Cost 49 80 89 Description 4 x Price 0 Category 0 Commission 05 10 00 Case Oty 0 Cost 0 00 90 Description LAE Price 0 Category 0 Commission 05 10 00 Case Oty 0 Cost 5 0 00 ZOTOS FEELSOL REG 0 00 Tax 8 N Message Sale Type On Hand ZOT FEELSOLIV TINTD 0 00 Tax 8 N Message Sale Type On Hand UB STRIATIONS REG 0 00 Tax 8 N Message 12 Sale Type On Hand HAIR CARE USA 100 ARLINGTON ZOTOS FEELSOL REG ZOT FEELSOLIV TINTD UB STRIATIONS REG UB CREATIVE FREEDOM UB ULTRA COOL UB BLONDIE UB THEATRICS P M PERM E
3. ClipWare POS Management Software Setup Guide and User Manual Copyright 2001 GT Innovation Inc Setting up the System The system has been pre configured for easy installation Follow these steps for a trouble free installa tion 1 Unpack the cash drawer cash drawer cable and printer 2 Connect the large end of the cash drawer cable to the bottom of the cash drawer as shown below 3 Connect the small end of the cash drawer cable to the bottom of the printer in the Cash Drawer Port 4 Place the cash drawer on the desk PTTTTTTTTTTTTTTTT ros z receipt Beceptacie mounted printer right Tear COMES of drawer a Y Large Erali pen ett s pp hug L Ta Cin Dung 5 Plug the power adapter cable into the bottom of the printer 6 Connect the printer cable to the bottom of the printer labelled PARALLEL 7 Place the printer in the left or right rear corner of the cash drawer 8 Unpack the monitor and place it next to the printer 9 Unpack the computer and keyboard Place the key board in front of the monitor on top of the drawer 10 Plug the surge strip into an AC outlet then plug all power cords into the strip Keyboard To Printer Power To Monitor Phone line to wall jack Rev 050500 1 2 ClipWare User Guide ei Goto Rev 050500 Disk Tips and Backups Disk Handling Pr
4. Sample Month Ending Report Rev 050500 83 GT Innovation Inc License Agreement SOFTWARELICENSE This is a legal agreement between you the end user and GT Innovation la GRANTOFLICENSE Single User Version GT Innovation grants you the right to use one copy ofthe enclosed GT Innovation software program SOFTWARE on a single terminal connected to a single computer i e with a single CPU You may not network the SOFTWARE or otherwise use it on more than one computer or computer terminal at the same time lb GRANT OF LICENSE Network Version Only GT Innovation grants you the right to use one copy of the enclosed GT Innovation software program SOFTWARE on a single network NETWORK file server i e a single hard disk or other mass storage device You may not install the SOFTWARE or otherwise use it on more than one NETWORK at the same time Each person using the software from a computer or a computer terminal connected to the NETWORK is deemed a single user and is bound by the Single User provisions as provided above of this agreement 2 COPYRIGHT The SOFTWARE is owned by GT Innovation and is protected by United States copyright laws and international treaty provisions The software is NOT sold Therefore you must treat the SOFTWARE like any other copyrighted material e g a book or musical recording except that you may either a make a copy ofthe SOFTWARE solely for backup or archival purposes or b tra
5. 1 14 95 14 95 14 95 CSH 14 95 ADULT HAIR CUTS KIDS HAIR CUTS PERMANENTS COLOR SERVICES TREATMENTS MISC SERVICES DESIGNER TOUCH MISC PRODUCTS TOTAL PRODUCTS Service Sales Product Sales Service Refunds Product Refunds Sales Tax Net Sales Gift Cert Sales Refund REDO ADULT HAIR CUTS KIDS HAIR CUTS PERMANENTS COLOR SERVICES TREATMENTS MISC SERVICES DESIGNER TOUCH MISC PRODUCTS Sample Daily Transactions Report Adults Kids Gross Sales REDOs 0 Refunds 0 HAIR CARE USA 100 4 26 01 ARLINGTON Total Sales Gst Prod Count Ticket Avg Product Sales Product Guest Gift Cert Sale Daily Service Product Summary For 04 26 01 New Rep Qty New Repeat Labor Hours STYLECUT II Serv Hr Production Hr Summary Including Free Items Free Items 0 0 00 Total Sales 14 95 3 gt Guest Count 1 Sample Daily Service Product Summary Ticket Ai id Product Sales 0 00 Product Guest 0 00 Gift cert sales are not included in total sales Sample Daily Sales Summary Report 78 ClipWare User Guide Rev 050500 Daily Sales Reports cont HAIR CARE USA 100 ARLINGTON Hourly Readings Matrix Report For 04 26 01 04 26 01 COMPUTATIONS BASED ON EVERY DAY Out Total Product Service 10am 11am 1lam 12pm 12pm lpm lpm 2pm 2pm 3pm 3pm 4pm 4pm 5pm 5pm 6pm 6pm 7pm 7pm 8pm HAIR CARE USA 100 04 26 01 ARLINGTON Daily Sales Payroll
6. Quick Start Shop Setup cont 12 Il Mose Pan Save EX Bot Select 1 from the Housekeeping Menu and complete the following information CHAIN STORE COMPANY STORE These fields are pre set in your PHONE company serialization ADDRESS STATE ZIP DRAWER CODES The character codes to open the cash drawer Do not change SALES TAX Your sales tax rate as a percentage DEFAULT PAY RATE The pay rate you would like to initially set for each new employee GIFT CERT ITEMS Range of item numbers that designate gift certificates OVERTIME PAY Y means to compute time and a half over 40 hours FLAT RATE COMMISSION If you pay employees a flat percentage on product sales enter it here Otherwise leave it blank and setup the commission table in housekeeping OPENING DATE Date this location opened PRINTER CODES Character codes for different print modes Do not change CI i pWa re U ser Gu d e Rev 050500 Quick Start Edit Coupon Messages CET Bring this coupon in on visit Br one of tha A SERVIE PERN 1 OFF ANY FULL SERVICE HAIRCUT FOR COMMENTS CALL 1 800 737 3535 THANK YOU FOR YOUR BUSINESS TO ENTER EDIT COUPON MESSAGES These are messages that you customize to appear on your receipt tickets They are acti vated by using the corresponding message number in service inventory file maintenance ON MAIN MENU SELECT 7 HOUSEKEEPING ON HOUSEKEEPING
7. or press F2 to select with a menu Select 77 on the Main Menu to view established messages INVENTORY LEVEL FIELDS QUANTITY ON HAND This field is display only It is a calculated field MAXIMUM Input the maximum amount of stock to have on hand QUANTITY PER CASE Input the quantity that is in each case REORDER Input the quantity to reorder COST PER ITEM Input the unit cost for that item ON ORDER Input the quantity on order LAST ORDERED Input the date you last ordered MM DD YY YTD SALES This field is display only Itis a calculated field LAST INVOICE Date of last sale for this item 27 Add Inventory Items cont Item 68 Descriptions 20105 6 Price 10 00 Sale Type SALE TYPE Taxable s v1 1 Retail Only 2 Retail In House Category 1 Er House gt Free Free Ratail b Frea Inhoura i Mowe lt Select Press F2 to display the Sale Type menu Trem Price 1 Table Category NE gt 1I Press F2 to display the Categories menu 28 ClipWare User Guide Rev 050600 Add Inventory Items cont HESSAGES IC Price 10 0 Tuabler N gd ME Un Metis Category 5 OFF A FULL SERVICE PERM E 1 OFF ANY FULL SERVICE HAIRCUT Mertaga 1 FOR COMMENTS CALL 1 800 737 THANK FOR TOLE BUSIN aPg p PgDns Browse lt Select Press F2 to display the Coupon Message menu Then Ba IHVNENTORY LEVELS Price 1
8. week etc Backup Procedure D 2 3 4 5 Make sure you have plenty of formatted disks Select the Backup option from the housekeeping menu When prompted for a disk insert the appropriate disk and press ENTER NOTE The appropriate disk would be the one for that day month etc If you are prompted for an additional disk label a new disk to match the rest of the disks in the current set and repeat step 3 When the backup is complete you will be returned to the system menu Remove the last disk and store in a safe place Supplies Required Support Agreement 4 Roll Paper Standard Thermal 3 1 8 x 2 3 4 Diameter Diskettes 3 5 Double Sided HIGH Density 2S HD or DS HD NOTE All forms sizes not including labels include the perforation on each side ClipWare Support Agreement This agreement between you andGT Innovation Inc covers both the hardware and software support responsibility and relating issues The software and hardware configuration installed has been designed to require minimal support However you may need help from time to time and we are just a phone call away Software amp Hardware Support Provisions 1 Additional training or other on site support is available for 450 per day plus travel expenses 2 Onebusiness day response time for all hard failures with hot spare replacements during the first year or thereafter if under a hardware maintenance agreement Any repairs
9. 86 100 101 102 103 104 105 106 107 108 QUANTUM PLATINUM 0 QUANTUM EXTRA PERM 39 CATIO THERM PERM 26 QUANTUM DES CONTROL 23 FINE SOLUTIONS PERM 28 CAT NETWORK 202 0 CAT NETWORK 1002 CAT NETWORK LITER HAIR CLEANSE CRM 502 SHINSEN FINISH 8 502 SHIN LV IN TMT 502 SOFT DESIGN 8 502 AACT 19 507 PUMP VIVAGEN TRMT 502 Inventory Exception Report 9 FERMODYL ALOE RID ASSURE S DIAMETRE THERAPPE THERAPPE THERAPPE VITA TRE VITA TRE ENSURE C HDRS LV HUMECTRE HUMECTRE HUMECTRE KERAPHIX VITA BIO P M XMAS gt HAIR CARE USA 100 ARLINGTON For 04 21 99 04 28 99 Cost Extended ty Extended Qty Extended Qty Extended CARE USA 100 ARLINGTON Product Profit Statement 04 21 99 04 28 99 Beginning Inventor Plus Plus Less Less Less Less Calc Regula Promo Issued Issued Issued Retail Endin r Receiving Cost Diff Transfer In House Returns Sales Cost g Inventory Actual Ending Inventory Difference Cost of Goods Sold Retail Prod Sales of Retail Prod Sales Cost of Goods Consumed Service Sales Sample Physical Inventory Audit Report Sample Inventory Exception Report Sample Product Profit Statement 75 HAIR CARE USA 100 ARLINGTON BI WEEKLY Item History Calc Actual Transfer In House Return Ending Ending Avg Period Item Description Qty Recvd Issued Issued Issued Qty Sold Cost Par Cost
10. 88 ZOTOS FEELSOL REG 2 88 ZOTOS FEELSOL REG 1 88 ZOTOS FEELSOL REG CUR 88 ZOTOS FEELSOL REG CARE USA 100 ARLINGTON BI WEEKLY Item Reorder Report Suggest Cost Level Reorder Sales Lostsales Issues ZOTOS FEELSOL REG ZOT FEELSOLIV TINT UB STRIATIONS REG UB CREATIVE FREEDO UB ULTRA COOL UB BLONDIE UB THEATRICS P M PERM EXPRESSIO UB STRIATIONS TNTD UB OVERTURE UB CREATIVE LICENS P M EXPRESSIONS PE DUD COND LOTION 32 Sample Bi Weekly Item Reorder Report 76 ClipWare User Guide Rev 050500 Daily Sales Reports Daily Transactions Daily Sales Summary Daily Serv Product Summary Daily Sales Payroll Log Hourly Readings Matrix Pg Exit HAIR CARE USA 100 HAIR CARE USA 100 ARLINGTON 04 26 01 ARLINGTON Wait Service Status 339 2483 COMPLETE 000 0000 E COMPLETE 000 00 COMPLETE Charge 000 00 COMPLETE Gift Cert Redeemed 339 2061 WALK OUT 000 00 i 4 E WALK OUT Total Deposit 000 000 0 WALK OUT 000 000 E 4 1 WALK OUT Daily Comment PAID OUTS Description Sample Check In Wait Service Times Report Total Paid Outs Total Receipts Total Sales This report is accurate to the best of my knowledge Signed Cash Drawer Count Report Rev 050500 7 7 Daily Sales Reports cont HAIR CARE USA 100 ARLINGTON 10 19 AM CARE USA 100 ARLINGTON Daily Sales Summary for 04 26 01 Tax Total Pay Tender Chnge
11. Log for 04 26 01 8pm 04 26 01 Total Deposit 14 95 Average Average Production Styl Tech Gift Cert Redeemed 00 Credit Card Amount 00 10am 11am 1lam 12pm 12pm lpm lpm 2pm 2pm 3pm 3pm 4pm 4pm 5pm 5pm 6pm 6pm 7pm 7pm 8pm 8pm 9pm 9pm Paid Outs 00 Total Sales 95 w o Free Items Gift Cert Sales Refunds Product Sales Hours Worked Manager Hours Total Hours Labor Cost i Sample Daily Hourly Readings Matrix Management Cost Total Labor Cost Payroll Customer Count Sample Daily Sales Payroll Log Rev 050500 7 9 80 ClipWare User Guide ei Goto Weekly Sales Reports Repor Hourly Readings Matrix Product Sales Analysis xESC Exit CARE CENTER NBURG TX Service Service Product Sales Refunds Sales 10 28 99 85 22 10 30 99 41 95 10 28 99 10 30 99 ck 10 28 99 15 10 28 99 15 10 30 99 31 10 30 99 115 denotes figures NOT used i Sample Weekly Ending Report Rev 050500 8 1 82 ClipWare User Guide ei Goto Monthly Sales Reports Ji ing a ng Report Hourly Readings Matrix Product Sales Analysis ER gt Exit HAIR CARE CENTER EDINBURG TX Month Ending Report October 1999 Service Service Product Product Refunds 95 10 30 99 00 10 30 99 Total Gross Charge Receipts 85 00 15 10 28 99 85 00 15 10 30 99 30 00 31 30 115 denotes figures NOT used in totals
12. MENU SELECT 2 EDIT COUPON MESSAGES Message Number field Input a number 1 9 Depress the PAGE DOWN key to edit the message Type your message on the lines provided Depress the PAGE UP key to save the message Depress ESCAPE to exit Rev 050500 1 3 Quick Start Enter Edit Commission Tables 1 00 Tor 1 99 Comm 2 00 4 99 7 49 9 99 14 99 19 59 LIE S 24 99 29 39 9999 99 mw m gt 1 TO ENTER EDIT COMMISSION TABLES ON MAIN MENU SELECT 7 HOUSEKEEPING ON HOUSEKEEPING MENU SELECT 3 EDIT COMMISSION TABLE Depress the PAGE DOWN key to edit the commission table In the FROM and TO fields input the sale price range to which the commission will apply Input the commission percentage in the COMM field that relates to that sales price range NOTE Each range must be ascending order and amounts must not overlap To save changes depress the PAGE DOWN key Depress ESCAPE to exit 14 ClipWare User Guide Rev 050500 Rev 050500 Quick Start Enter Edit Zip Code Tables Record 47 156 CITY 71 MERCER MERCER DILLSEORU PAGELAND JACK SONVILLE WINTER HAVEN CHARLOTTE OLDSMAR JACESON b DIXON MILLS ENTER EDIT ZIP CODE TABLES ON MAIN MENU SELECT 7 HOUSEKEEPING ON HOUSEKEEPING MENU SELECT 4 EDIT ZIP CODE TABLE To change an existing zip code 1 Use cursor keys to hilight the desired zip code 2 Press
13. Select customer via search window add by pressing Enter the item and in the price window select OVERRIDE PRICE Enter the NEGATIVE AMOUNT Select Refund from the SaleType window Select Check Out and press Enter for the amount tendered REDOs Menu Selections Customer Transactions 5 Check In Register Check In Guest Select customer via search window or add by pressing Enter the stylist number item number and select Regular Price Enter the ORIGINAL stylist number item number and select OVERRIDE PRICE Enter the NEGATIVE AMOUNT Select REDO from the SaleType window Select Check Out and press Enter for the amount tendered which is zero Walk Outs Menu Selections Customer Transactions 5 Check In Register Select customer on Waiting List or In Service and press the DEL key Select Walk Out or Continue to return to the Waiting List Database File Maintenance Menu Selections File Maintenance Select from Customer Employee Inventory and Service Use Add Update or Delete if available to change the desired file Rev 050500 7 Quick Reference Card Employee FM Chemical Cards Employee Timecard Punch In Menu Selections Employee Timecard 5 Employee Select employee via search window Employee name and date will show on screen Select Punch In The current time will display in the IN column Answer Y or N to Correct Employee and Time prompt Employee Timecard Punch Out Menu Selections Employee Tim
14. a printer jam ON MAIN MENU SELECT 5 END OF DAY CLOSEOUT ON END OF DAY CLOSEOUT MENU SELECT 2 SELECTIVE CLOSEOUT Select the option you need to reperform MAKE A NEW BACKUP BY PERFORMING BACKUP DATA TO DISKETTES FROM OPTION 9 IN THE HOUSEKEEPING MENU Rev 050500 6 7 68 ClipWare User Guide ei Goto Employee Reports Stylist Sales Summary Le i REPORTS Payroll Pay 3 Employee Timecard Detail 4 Inactive Employee Report 5 Technician Detar Report 6 Scheduling prev week 7 Scheduling last 4 seeks a 456 Exit HAIR CARE USA 100 ARLINGTON 04 26 01 LAURIE ANN MOORE 3 Payroll 619903 STYLIST Total Guests 0 Total Sales Ticket Avg Req Walk Ins Service Sales Free Services Total Serv 2 Guest Product Sales Free Products Total Prod x Guest TIME CLOCK REPORT LAURIE ANN MOORE 3 Payroll 619903 STYLIST Service Hour Product Hour Production Hour Sample Stylist Sales Summary Rev 050500 6 9 Employee Reports Pay Period Summary Inactive Employees CARE USA 100 ARLINGTON PAY PERIOD SUMMARY From 04 28 01 through 04 30 01 DIAN MICHELE TOWER 1 Payroll 876587 STYLIST Service Product Total Serv Hr Trmt Gst 5 00 23 36 28 36 053 0 00 Guests Prod G Ticket Avg 4 67 5 67 Base Hourly Rate Calc Hourly Rate Overtime Rate Regular Wage Over
15. amount A gift certificate receipt will be printed at the bottom of the reciept which MUST be attached to the actual gift certificate The receipt will contain a unique number and the face value of the gift certificate NOTE All sales reports will reflect and separate gift certificates issued sold from total sales Product Only Sales ClipWare disallows a sale consisting of products only rung up on a stylist s number This is to prevent a stylist from getting a commission on items where no service was provided If you are entering a ticket consisting of products only you must use the house number 30 for the sale If you attempt to use any other number even on one item you will recieve an error message at which point you will have to edit each item and change the stylist number to 30 Rev 050500 4 7 48 ClipWare User Guide ei Goto Rev 050500 GUEST TICK sin dace Guest Tickets HAIR CARE USA 100 04 25 01 ARLINGTON Stylist SISSY SUZETTE CUPPLES 3 000 00 Item Description 2 STYLECUT II Sample In Service Ticket Transaction 4 4 Previous Visit Styl 3 STYLECUT II 04 25 01 HAIR CARE USA 100 04 25 01 ARLINGTON ES FOR SUZE Styl Description Qty Amount 3 STYLECUT II Transactio Sample Guest Receipt Subtotal Total CASH Change
16. and your exclusive remedy shall be at option either a return of the price payed for the software or b repair or replacement of the SOFTWARE that does not meet GTT s Limited Warranty and which is returned to GTI with copy of your sales invoice This Limited Warranty is void if failure of the SOFTWARE or hardware has resulted from accident abuse or misapplication Any replacement SOFTWARE will be warranted for the remainder of the original warranty period or 30 days whichever is longer NOOTHERWARRANTIES GTIDISCLAIMS ALLOTHER WARRANTIES EITHER EXPRESS ORIMPLIED INCLUD ING BUT NOT LIMITED TOIMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS FOR APARTICULAR PURPOSE WITH RESPECT TO THE SOFTWARE THE ACCOMPANYING WRITTEN MATERIALS AND ANY ACCOMPANYING HARDWARE THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVEOTHERS WHICH VARY FROM STATE TO STATE NOLIABILITY FOR CONSEQUENTIAL DAMAGES IN NO EVENT WILL GTI OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION OR OTHER PECUNIARY LOSS ARISINGOUT OF THEUSE ORINABILITY TO USE THIS GTI SOFTWARE PRODUCT EVENIFGTIHAS BEEN ADVISED OF THE POSSIBILITY OFSUCH DAMAGES OR FOR ANY CLAIM BY ANY OTHER PARTY SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OFLIABILITY FORINCENDENTAL ORCONSEQUENTIAL DAMAGES SO THE ABOVELIMITATION MAY NOT APPLY TO YOU This agree
17. select the appropriate quantity and price Usea NEGATIVE quantity for VOIDS only Use Override Price to issue as a Free item or perform Refund REDO Stylist Tech Item Description Oty Price 4 3 5 KID S STYLECUT II i 10 95 4 3 5 KID S STYLECUT II 1 10 95 SALETYPE Es fund amp EDU Change Price ii Wove Seleci For a Refund or REDO you must select Override Price and enter a negative price The menu above will appear allowing you to specify the nature of the transaction Rev 050500 4 5 Register Item Entry Stylist Tech Itea Description Oty Price 4 3 KID S STYLEQUT II 1 10 95 5 STYLEOIT II 1 10 4 3 KID S Once the items are entered press ESCAPE for the menu shown above Select Continue to enter more items Waiting List to place in waiting In Service to place in service sample ticket on following page Addtl to add a customer to the ticket Check Out to accept payment and Edit to change any items entered Stylist Tech Item Description 4 3 KID S STYLECUT II PAYMENT METHOD 1 Gift Cart love Selact Once all items are entered and Check Out is selected select the payment method and amount tendered by the customer The change due will appear and a receipt will be printed Sample shown on subsequent page 46 ClipWare User Guide Rev 050500 Register Item Entry Gift Certificates To issue a gift certificate you MUST use the house ID of 30 select Override Price and enter a non zero
18. system Prints Check In Wait Service Times Report Enters Drawer Count sample screens shown on following page Prints the Drawer Count Report Prints the Daily Transaction Report Prints the Stylists Sales Summary Report Prints the Daily Sales Summary Report Prints the Daily Product Summary Report Backup all Data to Diskettes 65 End of Day Closeout cont Enter Date o Daily Prod Calendar Daily y Hourly Readings 4E5C gt Exit 1 ah are 1 m Enter the date you want to enter the drawer counts If you do not enter a date simply press Enter and a calendar will appear Use the cursor keys to select the desired date 4 24 01 100 50 205 105 57 AP 254 Total Cash Checks Charge Slips Gift Paid Guts Duts Amount Description Pole 5206 ESC Cancel Count your drawer and enter the amounts for cash check charge slips and any paid outs for the day The system will notify you if you are over or short at which time you can re enter the amounts or continue 66 ClipWare User Guide Rev 050500 End of Day Selective Closeout Enter rmer Coun 3 Drawer Count Report 4 Daily Transactions 5 Stylist Sales Summary Daily Sales Summary 7 Daily Product Summary Daily Sales Payroll Log Hourly Readings Matrix mx Lol TO RE PERFORM ONE OF THE ABOVE FUNCTIONS for example due to
19. 0 00 Quantity On Hand 20 Minimum Taxable Quantity Per Cases O Parr 0 Category 8 Cost Par Item 2 49 Reorder 0 Last Ordered 05 10 00 Case Level O Last Invotcear On Order Par Factors 3 The Inventory Levels screen will appear automatically after completing the primary screen of item information Fill in the fields as desired These values will be updated by register transactions 29 Update Inventory Items Ba Price 10 00 Sale 23 Taxabla Commissions Category 8 Massage UPDATE AN EXISTING INVENTORY ITEM ON MAIN MENU SELECT 3 FILE MAINTENANCE ON FILE MAINTENANCE MENU SELECT 3 INVENTORY ITEMS ON INVENTORY ITEMS MENU SELECT 2 UPDATE INVENTORY ITEM Input the inventory item number to be updated or changed Press F2 to perform a search for a particular item See the next page for a description of the search Scroll to the field which needs to be updated or changed by depressing the UP or DOWN arrow key Make the appropriate changes to that field Depress ENTER to accept update or change Depress ESCAPE to exit 30 ClipWare User Guide Rev 050600 Update Inventory Items Search SORTED BY ITEN Description Price Sale Type Sales Tax 20105 FEELSOL REG ZOT FEELSOLTY TIMTO UB STRIATIONS REG UB CREATIVE FREEDOM UB ULTRA COOL UB BLOMDTE UB THEATRICS P M PERM EXPRESSIONS UB STRIATIONS UE OVERTURE U
20. 4 SERVICE ITEMS ON INVENTORY ITEMS MENU SELECT 1 ADD SERVICE ITEM Next Page Rev 050500 35 Setup Service Items cont Service 1 Ti LECUT 1 Price 19 95 Category 11 Taxable Commission N Line Im Input the following fields SERVICE NUMBER Input the service number DESCRIPTION Input the description of the service PRICE Input the sales price CATEGORY Enter the category number or pres F2 to select by menu TAXABLE Input for Yes and N for No COMMISSION Input for Yes and for No MESSAGE Input the message number that you would like to appear on the receipt or press F2 to select by a menu Depress ESCAPE to exit 36 ClipWare User Guide Rev 050600 Rev 050500 Setup Customers Select File Maintenance then Customer Files to Add Update or Review History Phone 4 323 4632 First FRED Last THOMPSON JR Addrass 3945 MACON RD 1 City 1 MEMPHIS State TN Zip 38122 LE EE First Visite 04 24 01 Last Visit Enter the customer information into each field All fields mandatory except for First Visit and Last Visit these will be updated automatically by register transactions If the Zip Code you enter does not exist in your Zip Code file you will be prompted if you wish to add it If you answer Yes you will be prompted for the city and state By entering comments in the Customer profile field these comments wil
21. AMSACTIONS 1 Check In Register 2 View Walk Outs 3 View Completes Extt 11 Mowe Pole Pole Browse ESC Exit Any walk outs will be displayed in a table Use your cursor keys to browse the walk out customers 52 ClipWare User Guide Rev 050500 Customer Transactions View Completes gt SOR TRANSACTIONS 1 Check In Register 2 View Walk Outs 3 View Completes Extt VIEW COMPLETES Item Stylist Pg p PgDe Brewse Any completed customers will be displayed in a table Use your cursor keys to browse the completes Rev 050500 5 3 54 ClipWare User Guide ei Goto Review Customer History ex x TOR F2 Search Select File Maintenance Customer Files then Review Customer History Enter the customer s phone number or press F2 to search M 2001 GT Innovation REVIEW CUSTONER HISTORY CARL ANNBELL 000 0000 Stylist lt FP FI pap 04 09 96 Move Any customer history will be displayed in a table Use your cursor keys to browse the customer s transactions Rev 050500 5 5 56 ClipWare User Guide ei Goto Enter Chemical Cards CHEMICAL CARDS gt Exit CUSTOMER NUMBER FIELD Input the customer number This should be the customer s phone number Press F2 to search if desired The computer will show the customers name once the ph
22. CT 7 HOUSEKEEPING ON HOUSEKEEPING MENU SELECT S SET SYSTEM DATE amp TIME This procedure will allow you to change the clock built in to the computer This may be used as often as necessary The clock may be incorrect due to the spring fall time change or just off by a few minutes after a period of time 23 Quick Start Setup Employees SETUP EMPLOYEES ON MAIN MENU SELECT 3 FILE MAINTENANCE ON FILE MAINTENANCE MENU SELECT 2 EMPLOYEE FILES ON EMPLOYEE FILES MENU SELECT 1 ADD EMPLOYEE Next page Rev 050500 24 ClipWare User Guide Quick Start Setup Employees cont ATEGOR 1 STYLIST 2 MANAGER 3 ASST MANAGER 4 RECEPTIONIST 5 TECHNICIAN IL NE LLLI Tatal Enp t on Filer 19 Input the following ID Input employee ID Nickname Input nickname if applicable Name Input employee s name Address Input employee s address City Input employee s city State Input employee s state Zip code Input employee s zip code Phone number Input employees phone number Status Input the status A for active employee for an inactive em ployee Began Input the date of hire Ended Skip Depress ENTER to skip this until the employee is terminated Social Security Number Input the employees SS Pay Rate Input the employee s base pay rate Payroll Number Input the employee s payroll number Category Input the emplo
23. Cancel the inventory receipt Highlight the appropriate option and depress ENTER 33 Enter Physical Inventory ENTER PHYSICAL INVENTORY COUNTS Use this menu option to change physical inventory counts This will normally be done once a month This option will first print a physical inventory worksheet You will use this worksheet to record the actual quantity on hand for all items Then you will enter the counts from the worksheet into the system and print an inventory adjustment report ON MAIN MENU SELECT 3 FILE MAINTENANCE ON FILE MAINTENANCE MENU SELECT 3 INVENTORY ITEMS ON INVENTORY ITEMS MENU SELECT 6 ENTER PHYSICAL INVENTORY Input the following INV DATE Input the date item was removed from inventory MM DD YY ITEM NUMBER Input the inventory item number QTY ON HAND Input the actual quantity on hand from the worksheet Depress ESCAPE The following options will appear CONTINUE Continue to enter more receipts POST Print an inventory adjustments report and update the items in inventory EDIT Edit the inventory receipt before posting VIEW Browse the items entered to verify accuracy before posting CANCEL Cancel the inventory receipt Highlight the appropriate option and depress ENTER 34 ClipWare User Guide Rev 050500 Setup Service Items ENTER EDIT SERVICE ITEMS ON MAIN MENU SELECT 3 FILE MAINTENANCE ON FILE MAINTENANCE MENU SELECT
24. Depress ESCAPE The following options will appear CONTINUE Continue to enter more receipts POST Print an audit report and update the items in inventory EDIT Edit the inventory receipt before posting VIEW Browse the items entered to verify accuracy before posting CANCEL Cancel the inventory receipt Highlight the appropriate option and depress ENTER 32 ClipWare User Guide Rev 050500 Rev 050500 Issue Inventory Items Post Issue Edit View ISSUE ITEMS FROM INVENTORY STOCK Use this menu option to remove items from inventory This will normally be to transfer inventory to another store or the home office It may be used though to adjust items out of inventory ON MAIN MENU SELECT 3 FILE MAINTENANCE ON FILE MAINTENANCE MENU SELECT 3 INVENTORY ITEMS ON INVENTORY ITEMS MENU SELECT 5 ISSUE ITEMS FROM STOCK Input the following REFERENCE Input a miscellaneous comment if necessary ISSUE DATE Input the date the item s was removed from inventory ISSUE TO Input the name of the person or store which the inventory was issued ITEM NUMBER Input the inventory item number QTY ISSUED Input the quantity issued Depress ESCAPE The following options will appear CONTINUE Continue to enter more receipts POST Print an audit report and update the items in inventory EDIT Edit the inventory receipt before posting VIEW Browse the items entered to verify accuracy before posting CANCEL
25. E CREATIVE LICENSE EXPRESSIONS PERH DUD COND LOTION 3207 DUD CREAM PROTN 1607 SEE 38888358383585 ll Move 5 Sart Order E5C Exit ry Serwica Items on File A comprehensive search is available anytime an item number is requested This will allow you to quickly find any item by number or description The search may also be used as a lookup table to browse the database The following options are available Use cursor keys and page keys to hilight the item desired and press Enter or press F2 Search for a particular item by number or description S Toggle the displayed order from item number to description ESC Cancel search Rev 050500 3 1 Receive Inventory Items RECEIVE ITEMS INTO STOCK Use this menu option to add item quantities into inventory This will normally be used to receive new stock but may be used to increase inventory as an adjustment ON MAIN MENU SELECT 3 FILE MAINTENANCE ON FILE MAINTENANCE MENU SELECT 3 INVENTORY ITEMS ON INVENTORY ITEMS MENU SELECT 4 RECEIVE ITEMS INTO STOCK Input the following fields REFERENCE Input your reference such as invoice or purchase order number DESCRIPTION Input any information to describe the transaction REFERENCE DATE Input the day you received this into stock ITEM NUMBER Input the inventory item number QTY RECEIVED Input the quantity received
26. EPING ON HOUSEKEEPING MENU SELECT 6 SECURITY ACCESS LEVELS This option allows clearance to be set by four levels for each menu option in the system Each of the four levels should be defined through Security Define Pass words see prev page For each menu item displayed enter the level of clearance desired 1 4 or zero 0 to allow full access Press PAGEDOWN to save then ESCAPE to exit 20 ClipWare User Guide Rev 050600 Rev 050500 Quick Start Reindex Data Files ON MAIN MENU SELECT 7 HOUSEKEEPING ON HOUSEKEEPING MENU SELECT 7 REINDEX DATA FILES This option is provided as a maintenance option which should be run immediately after power failure accidental or intentional system power down without properly exiting the software to the main menu Once this menu option has begun you MUST allow it to complete in its entirety If ever in doubt you are better off to run this reindex option The more information in the system the longer it will take to per form the reindex Quick Start Format Diskettes FORMAT 015 KETTE 5 This procedure will prepare diskGs for usa You must always perform this on MEW disks before they can be used in a backup You may also use this to re format old diskettes if necessary Are you ready to continua Y M al FORMAT DISKETTES ON MAIN MENU SELECT 7 HOUSEKEEPING ON HOUSEKEEPING MENU SELECT 8 FORMAT DISKETTES This procedure will pre
27. Enter then type in the new data 3 Depress ESCAPE to exit To add a new zip code 1 Press lt PgDn gt until you are at the bottom of the list and new appears in the window 2 Input the following ZIP Input new zip code CITY Input city that relates to that zip code STATE Input state in the STATE that relates to that zip code 3 Depress ENTER to save the changes 4 Depress ESCAPE to exit 15 Quick Start Enter Edit Price Specials Descriptions REGULAR PRICE OFF 25X OFF LANZA amp KMS 10X WAL MART ASSOCIATE 10 SENIOR CITIZEN TO ENTER EDIT PRICE SPECIALS ON MAIN MENU SELECT 6 HOUSEKEEPING ON HOUSEKEEPING MENU SELECT 4 EDIT PRICE SPECIALS Price specials may be defined to apply automatic special pricing during a customer sale All existing price specials will be displayed as shown above Use the cursor keys to select Add Change or Delete See the next page for details on setting up a price special 16 ClipWare User Guide Rev 050600 Rev 050500 Quick Start Enter Edit Price Specials cont Description 50 OFF FRONOTION T egg FRA OT X Discount Amount When you add or change a special you will see the screen shown above You should select the type of special Special Price sets a specific price Discount deducts a defined percentage to the item s price Amount Off deducts a specific amount from the item s price Descriptions 50 OFF
28. PROMOTION Type of Special X Discount Discount 00 X Special Beginss Special Ends Pertains ONLY to Item O Leave blank for all items After you specify the type you will see the screen shown above Enter the amount percentage Then if you want the special to run for a certain number of days enter the beginning and ending dates Finally if you want the special to only be applies to a specific item enter the item number in the last field Press ESCAPE to return to the prev menu 17 18 ClipWare User Guide ei Goto Quick Start Security Passwords SECURITY TO DEFINE PASSWORDS ON MAIN MENU SELECT 7 HOUSEKEEPING ON HOUSEKEEPING MENU SELECT 5 SECURITY PASSWORDS There are four levels of security Each level of security is a clearance level For each level of security clearance input a password NOTE Clearance level I allows access to all options on the system and is restricted to Home Office Management only ALT P allows access to this item Depress ESCAPE to exit Rev 050500 1 9 Quick Start Security Access Levels Register 1 Add Customer View Walkout 0 Update Curtomar View Complete 0 Customer History ih Blank Pera Card Blank Color Card di o RD in i Tiger vt Specials noy Sale Format Diskettes Weakly Sales Backup Data Monthly Sales mord 0 Sat Systen Clock SECURITY TO DEFINE ACCESS LEVELS ON MAIN MENU SELECT 7 HOUSEKE
29. RSE Rev 050500 TEMA Results Put in comments area in computer Porosity NORMAL LOW Over All Condition NORMAL OILY ABUSED TOP Rod Size PURPLE PEACH WHITE GRAY PINK BLUE YELLOW RED BACK Rod Size PURPLE PEACH WHITE GRAY PINK BLUE YELLOW RED Results ROD SIZE CURL FIRM CURL WEAK CURL TOO TIGHT TOO LOOSE UNEVEN CURL PATCHY CURL STRAIGHT ENDS Procedure Time Stylist 4 Blank Chemical Card Color Treated PROFESSIONAL COMMERCIAL SEMI PERM Chemicals Used LUXURIANCE FINE SOLUTIONS CATIO THERM EVEN HEAT QUANTUM REGULAR QUANTUM EXTRA QUANTUM PLATINUM QUANTUM DESIGN CTR CROWN Rod Size PURPLE PEACH WHITE GRAY PINK BLUE YELLOW RED NAPE Rod Size PURPLE PEACH WHITE GRAY PINK BLUE YELLOW INCHES INCHES INCHES INCHES INCHES INCHES INCHES 20 INCHES minutes Name Elasticity BRITTLE NORMAL EXCESSIVE Formula Used REGULAR TINTED BLEACHED FRONT Rod Size PURPLE PEACH WHITE GRAY PINK BLUE YELLOW RED SIDE Rod Size PURPLE PEACH WHITE GRAY PINK BLUE YELLOW YELLOW RED 64 ClipWare User Guide ei Goto Rev 050500 End of Day Closeout DAY END CLOSEOUT PROCEDURES NOTE ALL EMPLOYEES MUST BE PUNCHED OUT PRIOR TO BEGINNING ON MAIN MENU SELECT 5 END OF DAY CLOSEOUT ON END OF DAY CLOSEOUT MENU SELECT 1 COMPLETE CLOSE OUT The following will be processed automatically by the
30. Rev 050500 E 3 t 5 fr 8 Register Check In Customer Trang Ba To perform any register function select Customer Transactions CUSTOMER TRAMSALTIONS 1 Check In Register 2 View Walk Outs 3 View Completes Exit 8 0 0 Quit Clipware Select Check In Register to check in or check out a customer 43 Register Check In cont DEls Walk Gut Two windows will appear Customers in waiting will show on the left while those in service will show on the right Select CHECK IN GUEST CARE novation Inc CUSTOMER DATABASE SORTED BY PHONE F rst 000 0000 TAMMY 05 10 95 000 0000 VICKEY 05 25 95 000 0000 DEBBIE 03 27 35 000 0000 JOSHUA L5 BILL TERRY DEBBI COCHRAN RICHARD COCKERTLL SANDRA COCKERILL DEBORAH OFER THOMAS LTSA 05 28 96 GAIL K 7 aFdo Search Add Customer Se Sort Order Find the customer you wish to check in If they are a new customer press A to add them into your files See Setup Customer Files Rev 050500 44 Cli pWare User Guide Register Item Entry Stylist Tech Item Description Qty Price 3 5 KID S STYLECUT II 1 10 55 The item entry screen will appear showing the customer s name and phone number If you know the stylist and technician numbers enter them mandatory once in service Use 30 for sales which are credited to the salon Next enter each item and
31. XPRESSIONS UB STRIATIONS TNTD UB OVERTURE UB CREATIVE LICENSE P M EXPRESSIONS PERM DUD COND LOTION 3202 Sample Physical Inventory Worksheet Rev 050500 73 74 CARE USA 100 04 30 01 ARLINGTON In House Usage Worksheet ZOTOS FEELSOL REG ZOT FEELSOLIV TINTD UB STRIATIONS REG UB CREATIVE FREEDOM UB ULTRA COOL UB BLONDIE UB THEATRICS P M PERM EXPRESSIONS UB STRIATIONS TNTD UB OVERTURE UB CREATIVE LICENSE P M EXPRESSIONS PERM HAIR CARE USA 100 04 30 01 ARLINGTON Receipt Audit Report for 04 25 01 04 26 01 Receiving Less Oper Supplies Net Receiving Breakdown by Type gt Regular Receiving Promotional Breakdown HAIR CARE USA 100 04 30 01 ARLINGTON Issue Audit Report for 04 21 99 Issue Type In House Issue Date 04 21 99 Reference YVONNE Issued to IN HOUSE Quantity Unit Cost Performed on 04 21 99 at 835 85 1151 86 81 150 2060 10G COLORFACTS QUANTUM DES CONTROL DRAMATIC FX 10 02 FINE SOLUTIONS PERM QUANTUM EXTRA PERM FERMODYL SUPER JUMBO END WRAP ClipWare User Guide 04 28 99 Extended Sample In House Usage Worksheet Sample Reciept Audit Report Sample Issue Audit Report Rev 050500 Rev 050500 04 30 01 CARE USA 100 ARLINGTON Physical Inventory Audit Report For 01 01 00 12 31 99 Performed on 01 27 99 at 10 16 pm 80 81 83 85
32. chnician Item Quantity and Price for each service inventory item Select Waiting List or In Service Customer Check Out Menu Selections Customer Transactions 5 Check In Register Check In Customer or Select Customer from Waiting List or In Service Enter additional items press lt ESC gt and select Check Out Select Payment method and enter amount tendered customer ticket will be printed Walk In Customers Menu Selections Customer Transactions 5 Check In Register Quick Register Enter Stylist Technician Item Quantity and Price for each service inventory item Press lt ESC gt and select Check Out Select Payment method and enter amount tendered customer ticket will be printed Changing Deleting Items Entered Menu Selections Customer Transactions 5 Check In Register From the item entry screen press lt ESC gt Select Edit from the options window Select the item you wish to change and press Enter Select Change or Delete depending on the action desired If you select Change the cursor will appear on the item line Make any changes desired Voids Menu Selections Customer Transactions 5 Check In Register 5 Check In Guest Select the customer which is in the ticket you are voiding Enter each item from the original ticket EXCEPT use a NEGATIVE QUANTITY Select Check Out the original Method of Payment and press Enter for the amount tendered Refunds Menu Selections Customer Transactions 5 Check In Register Check In Guest
33. ecard 5 Employee Select employee via search window Employee name and date will show on screen Select Punch Out The current time will display in the OUT column Answer Y or N to Correct Employee and Time prompt Timecard Editing Menu Selections Employee Timecard 5 Employee Select employee via search window Employee name and date will show on screen Select Edit then the date which you wish to edit Select Add Change or Delete to edit the timecard and hilight the line desired Enter the correct IN and OUT times in the format 99 99 XX ex 11 30 AM Receipt Issue Inventory Menu Selections File Maintenance 5 Inventory Select Receipt or Issue from Inventory Files Menu NOTE Receipt ADDS items into inventory Enter a reference number description and date to identify the nature of the transaction Enter the item number quantity and cost for each item Press lt ESC gt to exit and select Continue Post Edit or Cancel Continue will allow you to continue entering items Post will update the inventory print an audit report and save all items to an audit file Edit will allow you to change an item entered incorrectly View will allow you to browse the items entered before posting to check accuracy Cancel will abandon all entries so use with caution Physical Inventory Menu Selections File Maintenance gt Inventory gt Enter Physical Inventory A prompt will appear asking if you would like to print a Physical In
34. ecautions Never bend or twist Keep away from magnetic fields TV Radio voltage sources Never touch the exposed surface Keep in protective sleeve when not in use Formatting Disks Preparing a New Disk for Use Mark a new label appropriately Affix the label to the top front of the new disk Select the Format Disk option from the housekeeping menu When prompted place the new disk in the drive with the label up and towards you After completion you will be shown total and available space and then asked if you want to format another If you do want to format another answer and repeat steps 1 5 Otherwise answer N to return to the system menu Performing the Daily Backup General Overview Backups are not just important but are crucial to the security and reliability of the computer system The following scheme will be used to ensure this and provide the needed redundancy in case the backup data is needed You will begin with a disk for each day week month and year The daily disks are cycled each week and the weekly disks each month For a year this will require a total of 20 disks Saturday Friday 7 Monthly 12 and Yearly 1 The monthly disks at least should be stored off site to ensure recovery should something happen to the on site premises fire flood etc As your data files grow so will the number of disks used for each entity 1 e you may eventually have a set of 2 or more disks per day
35. ghlights in the last year Date of Last COLOR Irritation or sensitivity to hair products All Perms and color services are guaranteed for 14 days from the DATE OF SERVICE provided that the recommended Hair Care Program and professional products are faith fully used and provided that the client is not taking prescription drugs that might adversely affect the services and or has not had a recent pregnancy If you are not fully satisfied with your perm the terms of the agreement provide that one of the following two services will be given free of charge Softening of a wave that is too strong or strengthening of a wave that is too weak In order to guarantee our perms and create customer satisfaction we ask you to wait at least 48 hours before shampooing at least 72 hours before going into chlorinated water and to refrain from having any additional chemical services performed on your hair for a period of at least one week Should questions arise please do not hesitate to contact us Please sign prior to any chemical service Thank you for your business ALL OF THE ABOVE QUESTIONS HAVE BEEN ANSWERED TRUTHFULLY Signature Witness PLEASE FILL IN ALL BLANKS ABOVE THIS LINE Products At Home Irritation CURLY PERM WAVY PERM BODY PERM PARTIAL PERM CUSTOM PERM COMMERCIAL QUALITY PROFESSIONAL QUALI SWELLING ITCHING REDNESS BURNING FLAKING BLISTERING ALLERGIES Preliminary Test Density Texture MEDIUM MEDIUM THIN COA
36. ive one full payment In Check In Register select the customer from In Service After entering all ser vices and the customer is ready to check out press lt ESC gt to bring up the menu bar Choose Addtl for additional customers This opens a red window which shows all other customers in service Cursor down to the customer you want to add to this ticket and press lt ENTER gt The screen will switch to the customer selected and the ticket total is automatically updated to reflect the customer s services being added As additional customers are added their names will be added to the square in the bottom left hand corner of the screen This shows all customers currently listed on the ticket You may use the Addtl menu item at any time to add change services on one or all of the customers on the ticket until ready to check out Then select Check Out as usual The ticket will show each customer s services with a total at the bottom MULTIPLE PAYMENT METHODS Multiple payment methods are allowed For example this will allow you to accept full payment of which part is Check and the rest is Cash The main use though will be accepting payment by Gift Certificate and another method To activate this fea ture simply enter an amount tendered less than the full amount of the sale and ClipWare will prompt you for the second method amp tendered amount 51 Customer Transactions View Walk Outs CUSTOMER T L
37. l be displayed blinking on the Register Screen This is useful to note problem customers 37 Setup Customers cont CUSTOMER DATABASE SORTED BY PHONE First Last Name Last Visit 06 12 95 06 05 95 05 21 95 05 06 95 02 08 95 04 05 95 03 03 95 02 04 35 06 03 95 042235 4Fix Saarch 1l Movs 5 5ort Order Pg p PgDm Browie ES5c Exit A comprehensive search is available anytime a customer phone number is requested This will allow you to quickly find a customer by phone number or last name The search may also be used as a lookup table to browse your customer database The following options are available Use cursor keys and page keys to hilight the item desired and press Enter or press F2 Search for a particular item by number or description S Toggle the displayed order from phone number to last name ESC Cancel search Rev 050500 38 Cli pWare User Guide Rev 050500 Employee Timecards Transactions Hans 5 End of Day Closeout Le eng 8 Drawer d ure C pee Select Employee Timecard to Punch In Out or Edit existing timecards p e Pa 3 4 LT This is the Employee Timecard screen Make your selection from the menu on the left 39 Timecards Punch In Out Correct Employee and Time Y N PUNCH IN ON MAIN MENU SELECT 2 EMPLOYEE TIMECARD ON EMPLOYEE TIMECARD MENU SELECT 1 EMPLOYEE Input your employee ID p
38. ment constitutes the complete and exclusive statement of the terms of the agreement between you and GTI It supercedes andreplaces any previous written or oral agreements and communications relating to this software No oralor written information or advice given by GTI its dealers agents or employees create any warranty or in any way increase the scope of the warranty provided in this agreement and you may not rely on any such information or advice U S GOVERNMENT RESTRICTED RIGHTS The SOFTWARE and documentation are provided with restricted rights Use duplication or disclosure by the Government is subject to restrictions as set forth in subdivision b 3 ii of The Rights in Technical Data and Computer software clause at 252 227 7013 Contractor manufacturer is GT Innovation Inc Memphis TN This Agreement will be governed by the laws of the State of Tennessee 84 Cli pWare User Guide Pr
39. n similar to the figure above The selections are defined as follows Selection A is the live system for everyday normal use Selection B is used for employees to practice on the system without affecting the live information Selection C is used to restart the computer This may be necessary if instructed by the home office Selection D is used for exiting the menu system to a DOS prompt If you happen to select this option simply type MENU then Enter to return to the menu Rev 050500 9 Quick Start Main menu of ClipWare This is the control center for operation of the system To make a selection move the hi light bar with the arrow keys or press the appropriate number Each area is logically organized to eliminate confusion 10 ClipWare User Guide Rev 050600 Quick Start Shop Setup Shoo Setup settingi Edit Coupon Messages Edit Commissions Table Edit Zip Code Tabla Edit Price Specials Security Passwords 7 Security Access Levels Rendex Data Files Format Diskettes 6 Backup Data to Diskettes sat System Data Tin Exit Press 7 to enter the housekeeping menu Each option which is outlined in the following section is accessed via this housekeeping menu Itis important to complete options 1 through 6 when initially setting up a new shop Also note that you may change the date and time on the computer through the S menu option Rev 050500 1 1
40. nsfer the software to a single hard disk provided you keep the original solely for backup or archival purposes You may not copy the written materials accompanying the software 3 OTHER RESTRICTIONS You may not rent lease or sublicense the SOFTWARE IF YOU TRANSFER POSSESSION OF ANY COPY TO ANOTHER PARTY YOUR LICENSE IS AUTOMATICALLY TERMINATED but you may transfer the SOFTWARE and accompanying written materials on a permanent basis provided you retain no copies and the recipient agrees to the terms of this Agreement You may not reverse engineer decompile or disassemble the SOFTWARE LIMITED WARRANTY These programs are a product of GT Innovation GTI LIMITED WARRANTY GT Innovation warrants that a the SOFTWARE will perform substantially in accordance with the accompanying written materials for a period of 90 days from the date of receipt and b any hardware accompanying the SOFTWARE will be free from defects in materials and workmanship under normal use for a period of one year from the date of receipt Any impied warranties on the SOFTWARE and hardware are limited to 90 days and one 1 year respectively GTI does not warrant that the functions contained in the programs will meet your requirements or that the operation of the programs will be uninterrupted or error free Some states do not allow limitations on duration of implied warranty so the above limitations may not apply to you CUSTOMER REMEDIES 8 entire liability
41. nt panel Yes Goto step 3 No Call support 3 Floppy drive empty and latch open Yes Goto step 4 No Remove floppy power system off then on 4 Display monitor turned on Yes Check brightness If OK goto step 5 No Switch monitor on 5 Does system display an error message Yes Write down the error message and call support No Call support with the results of steps 1 5 General Failure error reading writing drive A B C etc Abort Retry Fail 1 If the drive letter is A a Make sure floppy disk is inserted properly b Press R to retry operation If message re appears press A then try re formatting the disk from the housekeeping menu 2 Ifthe drive letter is a Press R toretry b If message re appears call support Write Protect error reading writing drive A Abort Retry Fail The write protect hole in the floppy disk is open Slide the protection tab on the bottom of the disk to the closed position System Error from within ClipWare An incorrectable error has occurred Generally this is caused by an improper powerdown of the system or a power Call GT Innovation Inc as instructed with the information given 5 6 ClipWare User Guide ei Goto Quick Reference Card Transactions Customer Check In Menu Selections Customer Transactions gt Check In Register gt Check In Guest Select customer via search window or add by pressing Enter Stylist Te
42. one number is input Rev 050500 5 7 Enter Chemical Cards cont Customer 000 0000 Name ANMBELL SERVICE Service Perm color rout Service D _ Select with Press Enter SERVICE FIELD Highlight the type of service and depress ENTER Input date of perm in the SERVICE DATE field Depress ENTER 58 ClipWare User Guide Rev s0s00 Enter Chemical Cards cont Type Of CURLY PERM Customer 000 0000 Mame AMBELL Service Dater 04 24 01 Answer each prompt concerning hair condition or process performed inci ica d Processing Times 30 Min Customer Fi 000 0000 Name AMMBELL Stylist M 3 Sarvicat PERM LARIE ANN MOORE Servi Comments Hair is extremely fragile Recently had a fate amount of _ Press EIG to bat COMMENTS Input as much additional information as you like Rev 050500 5 9 Enter Chemical Cards cont Processing Time 30 Win Customer 000 0000 Name Stylist 3 Service PERM LAURTE ANM MOORE Service Dates 04 24 01 SAVE OR CANCEL Highlight SAVE and Depress ENTER If you do not want to save the chemical card select CANCEL 60 ClipWare User Guide Rev 050600 Rev 050500 Display Chemical Cards CUSTOMER NUMBER FIELD Input the customer number This should be the customer s phone number Press F2 to search if desired The computer will show the customers name once the phone n
43. or replacements due to damage resulting from misuse acts of God will be subject to standard time and materials charges 3 You want additional features in the system So do we We not only welcome new ideas for new features we seek them out Features that are in the best interest of the entire user community will be added at no charge within the standard development time frame However site specific changes that pertain only to your situation or extremely urgent changes will be made at a charge of 80 per hour Applicability will be based solely upon the discretion of GT Innovation Inc 4 Any new system updates will be made available free of charge during the first year or thereafter if under a software maintenance agreement Not Included but provided for 80 per hour 1 Support or compatibility responsibilities for any other third party software or hardware product 2 System re configuration due to the installation of other products intentional and improper powerdown of the hardware or manipulation of the system by someone other than GT Innovation Inc CI pWa re U ser Gu d e Rev 050500 SYMPTOM DIAGNOSIS SYMPTOM DIAGNOSIS SYMPTOM DIAGNOSIS SYMPTOM DIAGNOSIS related problem Rev 050500 System Troubleshooting System does not boot start up as normal 1 System CPU plugged in and turned on Yes Goto step 2 No Plug in power cord and switch on 2 Green light ON on System CPU fro
44. pare disk s for use You MUST always perform this on NEW disks before they can be used in a backup You may also use this to re format old diskettes if necessary 21 Quick Start Backup Data to Diskettes You must have plenty of FORMATTED diskettes ready Place RAIDE Disk 1 in drive A and have others ready This mill perform a backup of ALL data pertaining to Clipmarel BACKUP DATA TO DISKETTES THIS OPTION SHOULD BE PERFORMED AT THE END OF EACH DAY PLEASE REFERENCE THE PAGE TITLED DISK TIPS BACKUPS ON MAIN MENU SELECT 7 HOUSEKEEPING ON HOUSEKEEPING MENU SELECT 9 BACKUP DATA TO DISKETTES You must have plenty of FORMATTED diskettes ready Place DISK 1 in drive A and have others ready You will be prompted for each disk as needed If you start with one disk eventually two disks will be required then three and so on i e the more information you accumulate the more disks that will be required NOTE If you receive an error during the backup press A to abort try reformatting the disk or select another disk and begin the backup procedure again 22 ClipWare User Guide Rev 050500 Rev 050500 Quick Start Set System Date amp Time L HOUSEKEEPING Sho E Bue 2 SET SYSTEM CLOTE m 11159 Type in actual Date and Time or press ESC to CANCEL B Data to Diskettes t itan Date Ting Exit SET SYSTEM DATE amp TIME ON MAIN MENU SELE
45. ress ENTER Press ENTER again after your ID and name is shown SELECT 2 PUNCH IN If this is the correct time press ENTER If this is NOT the correct time press ESCAPE to exit PUNCH OUT ON MAIN MENU SELECT 2 EMPLOYEE TIMECARD ON EMPLOYEE TIMECARD MENU SELECT 1 EMPLOYEE Input your employee ID press ENTER Press ENTER again after your ID and name is shown SELECT 3 PUNCH OUT If this is the correct time depress ENTER If this is NOT the correct time press ESCAPE to exit 40 ClipWare User Guide Edit Timecards First select the Employee you wish to change April 2001 Use your cursor arrow keys to hilight the day you wish to change Use the PAGEUP and PAGEDOWN keys to change months if needed Rev 050500 4 1 Edit Timecards Select the appropriate option from the menu at the bottom of the timecard To Add an entry 1 Select Add 2 A new line will appear on the timecard Enter the time in and time out NOTE You must specify AM or PM after the time To Change an entry 1 Select Change 2 Use your cursor keys to move down to the line you wish to change 3 Press ENTER and correct the time in and or time out To Delete an entry 1 Select Delete 2 Use your cursor keys to move down to the line you wish to delete 3 Press ENTER and you will be prompted to Delete Y N 4 Answer Y and the line will be removed Rev 050500 42 ClipWare User Guide
46. time Wage Prod Commission Pay Period Wage Req Walk Ins Quantity Count Summary Sale Type AH C CH C PERM COLOR TRTM Regular 1 0 0 0 1 0 0 0 1 0 0 0 0 0 0 0 Sample Stylist Pay Period Summary CARE USA 100 04 26 01 ARLINGTON Inactive Employees CHERYL L ALLEN 619901 PAULA J OBRIEN 619902 TAMMY L MCGILL 619905 LISA DAVIS 619906 DAVIS D CARPENTER 619908 MARY WILLIAMS 619909 KEVIN CRAIG CONDER 619910 VICKIE L LOVELESS 619911 MICHELLE EDEN 619912 Sample Inactive Employee Report 70 Cli pWare User Guide ei Goto Service Inventory Reports VERS HESRET i iten Frorile Short Inwantory Status Long Inventory Status In House Usage Worksheet Physical Inv Worksheet Receipt Audit Report Issue Audit Report Physical Inv Audit Report Inventory Exception Report Product Profit Statement inventor Histortes Reorder Report PONG 94 Di ER 4 lt EM gt pit HAIR CARE USA 100 04 26 01 ARLINGTON STYLECUT I STYLECUT II SHAMPOO amp SET KID S STYLECUT I KID S STYLECUT II SHAMPOO amp STYLE PARTIAL RELAXER RELAXER RELAXER W CUT STYLEPERM I EXTRA LENGTH STYLEPERM II SPIRAL PERM GLOSSING Sample Item Price List Rev 050500 7 1 Service Inventory Reports cont 72 m STYLECUT I STYLECUT II SHAMPOO amp SET KID S STYLECUT I KID S STYLECUT II SHAMPOO amp STYLE PARTIAL RELAXER RELAXER RELAXER W CUT STYLEPERM I
47. umber is input CARE USA DISPLAY SPRINT CHENICAL CARDS 01 28 95 CLYDEME GALLAP 735 1862 Stylist D 20 min Service WAVY PERM Conch Products At Home COMMERCIAL QUALITY Chemicals Used LUXURISMCE Irritation Fa r 1 REGULAR Preliminary Test TES 0 Denisa ty MEDIUM Taw ture COARSE LOW COMMERCIAL BRITTLE PINK STRAIGHT QURL ENDS 4 Print Il Browse ESc Ex3t To print depress ENTER To browse through Chemical cards depress up or down arrow key 61 Print Chemical Cards H 04 26 01 AIR CARE USA 100 ARLINGTON CLYDENE GALLAP 735 1862 Service Date 01 28 95 Stylist 2 20 minutes Type Of Service Products At Home Irritation Preliminary Test Density Texture Porosity Color Treated Elasticity Over All Condition Chemicals Used Formula Used TOP Rod Size CROWN Rod Size FRONT Rod Size K Rod Size NAPE Rod Size SIDE Rod Size Results Hair Length p PERM ERCIAL QUALITY EG PIN PIN PIN PIN PIN PINK STRAIGHT CURL ENDS 7 to 8 INCHES care Hair is extremely damaged Handle with Sample Chemical Card ClipWare User Guide Rev 050500 CARE USA 100 ARLINGTON Name Address city Medication being used Recent surgery or pregnancy Number of caffeinated beverages daily Color lightening or hi
48. ventory Worksheet Answer Y unless you have previously printed one and only wish to enter physical counts Count your inventory and enter the actual counts on your worksheet Enter the date of the physical inventory Enter the item number and actual physical count from your worksheet for each item Press lt ESC gt to exit and select Continue Post Edit or Cancel Continue will allow you to continue entering items Post will update the inventory print an audit report and save all items to an audit file Edit will allow you to change an item entered incorrectly View will allow you to browse the items entered before posting to check accuracy Cancel will abandon all entries so use with caution Chemical Cards Menu Selections Chemical Cards 5 Enter Edit Select the customer by entering the phone number or using F2 to search Select the service type Perm Color Haircut Enter the date of the service Follow each prompt and select the closest response Enter the processing time stylist number F2 to search and any related comments Finally select Save to save the chemical card or Cancel to abandon the card entries 8 Cli pWare User Guide ei Goto Quick Start yrbem Bi chi in NG Program Reboot Beit ta 1 Tues da Single or Multi User Menu Sytten rest INFO ALT 5 SETUP Cor ont 1222 GT Innovation Inc Welcome to ClipWare After you turn on the system you will see a scree
49. yee s category number Birth Date Input the employee s date of birth Filing Status Input the federal filing status as declared on the employee s W 4 Exemptions Input the desired number of exemptions as declared on the employee s W 4 Depress F2 to view available categories move the arrow key until the one www You Wish to select is highlighted depress ENTER to select 25 Add Inventory Items wantory Item 3 Delete Inventory Item 4 Receive Itam Into Stock 5 Issue Items from Stock 6 Enter Physical Inventory 4556 lt Exit ADD INVENTORY ITEMS ON MAIN MENU SELECT 3 FILE MAINTENANCE ON FILE MAINTENANCE MENU SELECT 3 INVENTORY ITEMS ON INVENTORY ITEMS MENU SELECT 1 ADD INVENTORY ITEMS Next Page 26 ClipWare User Guide Rev 050500 Rev 050500 Add Inventory Items cont Tt 88 ern RE Price 10 00 Sale 23 Taxabla Commissions Category 8 Message 1 Input the following ITEM Input the next item number DESCRIPTION Input the description the of inventory item PRICE Input the retail sales price SALE TYPE Input the sale type number or press F2 to select with a menu 1 Retail 2 Retail In House 3 In House TAXABLE Input Y for Yes or N for No COMMISSION Input Y for Yes or N for No CATEGORY Input the category number or press F2 to select with a menu MESSAGE Input the message number which relates to this item

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