HD Portal plus User Manual Version 1.5
Contents
1. Options here Shutdown Select the Shutdown button on the Software Management page to remotely power down shut off the HD Portal plus Any access to the unit will be lost as the unit is powered down In order to power up the unit the user must physically push the power switch on the front of the unit No communication is possible with the HD Portal plus when it is powered down POINT E 7 Options AU HD Portal plus units are shipped out to the field with the basic software installed However the software was designed with the ability to receive multiple option upgrades Please contact MediaPOINTE to purchase these options Installing Upgrade Packages After your purchase of an upgrade option s MediaPOINTE s tech support team will walk you through the process of enabling your specific option s Setting up the WiFi Option If equipped this allows you to wirelessly access the network interface of the unit By default the option is then enabled it is on channel 11 and operating as 802 119 protocol with an IP address of 10 0 0 1 The channel and protocol can be changed if necessary to deal with the spec trum allocation at a specific location The network name SSID can also be changed To establish a connection from a wireless equipped device scan for available networks The SSID name will begin with mediapointe connect to this network Open your browser and go to 10 0 0 1 this will bring you to the login2. ventilation slots and openings can be plugged during everyday use Do not place or install the unit under on top of or near any heat producing equipment i e radiators stoves or amplifiers or in a heated place Unplug the unit during lightning storms when it will not be used for extended periods of time or before you have a scheduled power outage Ifthe unit is visibly damaged either by not observing the precautions above or for any other reason contact your local dealer immediately If the unit does not operate to the specifications set forth in this user guide or exhibits a distinct change in performance this may be an indication of a problem needing repair Environmental Operating Limits of HD Portal plus Operating Temperature O C to 32 C 32 F to 90 F Relative Humidity 10 to 90 non condensing Storage Transport Temperature 20 C to 80 C 4 F to 140 F Electrical requirements Input 100 240V 50 60Hz Service Support and Training MediaPOINTE Inc is committed to providing the service support and training needed to install manage and maintain your MediaPOINTE equipment All MediaPOINTE products are sold through a wide network of Authorized MediaPOINTE Inc Dealers For help with your products contact your local dealer for assistance first If for any reason you would like to contact MediaPOINTE Inc directly for information regarding service programs and extended warranty information tra
3. Mono 32 kbs for 1 channel mono source at a lower bitrate 14 12 10 Archive folder The location where the files are saved on the local machine 11 Archive prefix The beginning of the file name saved A maximum of ten characters is allowed HD Portal plus User Manual Version 1 5 July 2015 13 Copy profile i a 09 O Streaming and or Recording Capture settings 4 Main source Custom Multiple S D Layout change 6 Frame size Stream settings Q audio format Mono GDS Y Archive settings 1 O Archive folder 1 1 archive prefix comp sma 10 chars 1 2 Enable FTP upload L Transcoding 1 3 Video transcoding O windows Llh264 LI flash ipod Custom settings 14 Enable titles and credits O 15 with no spaces or special characters only underscore and dash are allowed Enable FTP upload Check if you want to send the files to an FTP server after recording If you check this another menu will appear FTP Server Enter address of FTP server FTP user name Enter registered user of the FTP server FTP user password Enter Password of the FTP server user FTP upload directory Enter the path to where the file s will be stored on the FTP server Delete Check this box if you want to delete local media after upload Video transcoding Makes a copy of the recorded file in the selected format This provides four checkbox choices Windows H 264 Flash and iPod Check the format y
4. page Keycard Automation Option The MediaPOINTE Keycard Automation completely automates the work flow of capturing streaming and distributing control based on a User I D The Keycard system provides a simple user friendly way to initiate capture recording and streaming applications with complete security and control built in The MediaPOINTE Keycard Automation System if integrated properly may enable a system to become HIPPA compliant HD Portal plus User Manual Version 1 5 July 2015 18 HD Portal plus User Manual Version 1 5 July 2015 Media RA E Technical Support 805 214 7911 supportemediapointe com Main Office 667 Rancho Conejo Blvd Newbury Park CA 91320 805 480 3700 www mediapointe com
5. Configuration 17 SEMI 4 a da wee Os ee ee ee Be 17 SUULCOWH 3s eee bees e Gees eee eee Shee ee ee 17 7 Options Installing Upgrade Packages 2 o 18 Setting up the WiFi Option 18 Keycard Automation Option oa aa a 18 Video On Demand VOD 18 VOD Channel Settings 18 Viewing VOD Channels 18 POINT E HD Portal plus User Manual Version 1 5 July 2015 1 Introduction and Overview Introduction Welcome to the user s guide for the MediaPOINTE HD Portal plus The HD Portal plus is one of the easiest to use most cost effective and reliable capture recording streaming and archiving products on the market today It can archive important audio video and graphical data while simultaneously transmitting it anywhere on your network This user s guide describes how to set up and use the HD Portal plus to record and transport graphics video and audio content over IP networks As with all MediaPOINTE AV over IP products you can control the HD Portal plus by different methods These methods include Web Portal interface InfraRed remote control RS 232 serial port or Telnet This guide is written for units running version 5 3 software If your HD Portal plus is operating ona different version of software some capabilities and screen shots may be different Key Feat
6. The standard 3 5 mm stereo connector outputs Unbalanced stereo unbalanced audio from the HD Portal plus Audio Input The standard 3 5 mm mono connector takes input Unbalanced from unbalanced mic or line level signals POINTE HD Portal plus User Manual Version 1 5 July 2015 4 CONNECTORS AND FUNCTIONS The 3 5 mm mini stereo connector is used IR Infrared Input to connect the included IR receiver to the unit for IR remote control The standard serial DB 9 connector allows RS 232 Serial Port connection for serial control Note a null modem serial cable is required The RCA video connector allows Video Input connection of a composite NTSC video source Content Input The DVI connector is used to input an DVI RGBHV Video digital or analog computer video signal Basic Setup Diagram DESKTOP WITH DVI OUT e LAPTOP WITH RGBHV ANALOG QUT RGBHV COMPONENT Y VIDEO ANALOG MONITOR VGA CAMERA E Te a 7 m HDMI MONITOR NETWORK AND CONTROL gt MITE HD Portal plus User Manual Version 1 5 July 2015 5 2 Setting Up the HD Portal plus System Administration Use this information when you are ready to install the HD Portal plus hardware at your site First plug a local monitor into the HDMI or RGBVH output on the back of the unit and power it on Plug the supplied RJ 45 cable into your network connecting the cable from your network to the LAN connector on th
7. name in the IP setting menu page by entering a new name in the text field A reboot is required for the new name to take effect The name can be up to 15 characters long and consist of alpha numeric characters No special characters or symbols will be accepted except for a hyphen HD Portal plus User Manual Version 1 5 July 2015 NETWORK CONFIGURATION Setting Enable DHCP settings for automatic address retrieval from DHCP Server Disabling the DHCP client will require a static IP address with subnet mask and default gateway to be entered DHCP Client Assign a static IP address to HD Portal plus This field will also display the currently assigned IP address IP Address IP Subnet Mask Assign subnet mask to HD Portal plus This field will also display the currently assigned subnet mask Assign a default gateway to the HD Portal plus This field will also display the currently assigned default gateway If the network supports DNS enter the DNS Server IP address es here This field will also display the currently assigned default gateway Default gateway DNS server The System Name and all network settings can be set in the IP Settings section of the main menu Network settings may also be configured via USB memory stick configuration 6 NOTE To change the default IP settings of the HD Portal plus or any of the other configuration settings you must log in with administrator rights as admin To
8. profile click the change button as shown below outlined in red Then select the new layout you want from the Screen Layouts pop up as shown at the bottom of this page Capture settings Main source Custom L ltir cic Frame size 1280x480 v Screen Layouts POINTE HD Portal plus User Manual Version 1 5 July 2015 16 6 Management and System Tools The Software Management section of the HD Portal Job Ma nagement plus menu enables the system administrator to perform several key functions These include upgrading the system software to a new version and resetting the HD Portal plus configuration to factory default network The job management page will show you the progress of all manual FTP uploads as well as transcoding jobs settings JOB MANAGEMENT TABS AV Controls Job queue will show you what jobs are ich Oucte waiting to be completed To cancel a job Audio input and output levels can be adjusted either press the cancel button on the left hand by sliding the pointer along the bar or by entering a side value from 0 to 100 in the text field You can also mute Job History the output by clicking on the icons Event tones can transcoded jobs be turned on to alert you when an event occurs For The upload queue tab will show you the FTP example you will hear a tone when you stop recording Upload uploads waiting to be transferred To cancel Queue a transfer press the cancel button on the right hand side AV Te
9. quickly find the system s IP Address connect a local monitor to the VGA or HDMI output Use the InfraRed remote to navigate to the System Info page of the on screen menu IP addresses may be assigned to the HD Portal plus in two ways DHCP and Fixed Static IP If your network is configured for DHCP the IP address will be provided automatically and will be visible on the local output of the HD Portal plus To set the IP address follow the procedure on the next page POINT E Configuring a Static IP Address 1 On your Internet browser enter the current IP address of the HD Portal plus Note If the unit has factory settings the default static IP address is 192 168 1 253 2 Login to the HD Portal plus using the procedure shown in the Logging In section 3 Navigate to the network settings page by selecting IP Settings 4 To change to a Fixed or Static IP address set the DHCP Client check box to Disable Fill in the IP Address IP Subnet Mask and Default Gateway fields 5 Once you have completed all of the above steps select the Apply Changes button You will receive a pop up window warning you to use this option with caution as you are changing the default address and should remember the new settings Configuring a DHCP IP Address 1 Follow the first three steps above 2 To enable the HD Portal plus to pick up an IP address set the DHCP Client check box to Enable 3 If you have made any ch
10. will get a list pop up with all available profiles Select on the profile of your choice and the Start Stop page will automatically be updated Video On Demand VOD VOD channel is a way to link up to other units simultaneously The following table describes the HD Portal plus play stream VOD capabilities CHANNEL FEATURES HD Portal plu View Play recorded content Make recorded content available View Play live stream Stream live content VOD Channel Settings By clicking on Add New Channel a window will open allowing you to enter the IP address of the device you want to connect to Viewing VOD Channels If you go to the Live Streams page you will see current live streams from all your VOD channels To view the stream click on the play icon under Actions and a window will open and display the stream HD Portal plus User Manual Version 1 5 July 2015 11 EDIT PROFILE ICONS TABLE Start Starts a recording streaming Record session using the settings specified Stream in Profile Stop Stops both the recording and Record the live stream and will begin the Stream indexing process Indicates that Streaming is enabled Indicates that recording is enabled Recording on this profile Info Provides a quick view of all configured settings in profile Creates a copy of a profile that can be customized Allows a user defined profile to be Edit Profile edited To create a cust
11. D 10 Recording and Streaming 10 Playback on HD Portal plus 10 DEL PLAT roo et Se oe eee oe a ee See 10 Download Manager 10 USB Offload Upload 2 sn HE mee RS 10 SCM fas dc04 5 6 oe Roo aoe A 10 Manual FTP Upload 6 03 seas Re amp ee ees 10 Metadati e wee eae stots aoe aa es 10 Transcoding A 10 Mie Q edis SE na Se 11 Changing Profiles we ow ee de ee Ew Se eos 11 Video On Demand VOD 11 VOD Channel Settings 44 o oies 11 Viewing VOD Channels 4 4 4 s 4uisscuessssses 11 Edit Profiles Icon Table 11 TABLE OF CONTENTS vii 5 Creating and Modifying Profiles 12 PONIES os 4 wooed eae he deed eee eae te aa 12 Creating ModifyingaProfle 12 Creating a POI cosa eed a os REDE een 13 Modifying a Profle 4 5 5 40 eee ee Cee ese a wad 14 Setting Screen Layouts 15 6 Management and System Tools 16 COR ne oe eee ee ee AR 16 AVISE ourense 16 Live Video Test 2 5 9 08 ooo ea o Hoo oe ee ee de te eo 16 NOUNGHUONS aereos cae Ck BAe a 16 S LES 0 CAL sss s ro epee as Re FAO ea Oe 16 Job Management 16 LOGGING era aaa Ss mee ey 16 Upgrade System Software 17 Disabling and enabling multicast 17 Reset
12. HD Portal plus User Manual Version 1 5 HD Portal plus HD Portal plus July 2015 Media RA E POINTE HD Portal plus User Manual Version 1 5 July 2015 Digital Media Recorder HD Portal plus 2015 MediaPOINTE Inc All rights reserved This document contains information that is proprietary to MediaPOINTE Inc the manu facturer of all MediaPOINTE products No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronically mechanically by photocopying or oth erwise without the prior written permission of MediaPOINTE Inc Nationally and internationally recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged MediaPOINTE is a registered trademark of MediaPOINTE Inc Disclaimer The information in this document is believed to be accurate and reliable however MediaPOINTE Inc assumes no responsibility or liability for any errors or inaccuracies that may appear in this document nor for any infringements of patents or other rights of third parties resulting from its use No license is granted under any patents or patent rights of MediaPOINTE Inc This document was written by MediaPOINTE Inc We are fully committed to and take pride in maintaining high quality documentation We welcome and appreciate any comments or suggestions you may have regarding content presentation structure and distribution o
13. anges to the network settings select the Apply Changes button You will receive a pop up window warning you to use this option with caution as you are changing the default address and should remember the new settings USB Network Configuration This section describes how to configure the HD Portal plus using a USB memory stick The network parameters of the HD Portal plus can be set via a special configuration text file on a USB memory stick Insert the memory stick into one of the HD Portal plus USB ports at any time The unit will look for the presence of this configuration file and will implement the settings from the file Use a simple ASCII text editor to create the file named dmx_ip_conf txt dhcp bool 0 dns_1 string 192 168 0 2 dns_2 string 192 168 0 3 ethernet string auto gateway string 192 168 1 1 ipaddress string 192 168 1 253 HD Portal plus User Manual Version 1 5 July 2015 7 Use this option with caution as you are changing the default of this configuration file and will implement the settings from the file If the dmx_ip_conf txt file is intentionally left blank with no text of any type within the body of the file the HD Portal plus will write its network settings to this file This is an easy way to obtain the unit s network settings SMTP Mail The HD Portal plus has the ability to send emails To send the emails you must enable the SMTP configuration After enabling it enter the address of the SMTP
14. ar The Main System Toolbar Icons Table on the right shows the icons found at the top of the web page in the Watch Videos web page MAIN SYSTEM TOOLBAR TABLE e A Rename Changes the name of the name of Folder the selected folder 2 Delete Permanently deletes folder including Y Folder all content Allows the user to password protect the currently selected folder If the folder is already password protected it allows user to change the password Creates a new folder without password protection Create New Folder Folder Password Show Folders Displays the Folder management Trees Close All Folders Shows only the highest tier folder of the folder tree Close Folder View Hides all folders on the HD Portal plus Shows all folders on the HD Portal plus Open All Folders Allows content to be moved from Move To one folder to another Allows a copy of a media file to be created in a different folder Deletes the selected content There is no recovery process for content that has been deleted Delete Selected Download to my PC Opens Download Manager to allow content to be moved to the local PC 8 POINT E On Screen Menu The On Screen Menu is displayed on the VGA or HDMI output of the HD Portal plus The HD Portal plus IR remote will provide some of the configuration features of the Web Portal as well as provide the ability to navigate and playback non password
15. asswords can be changed Adminstrator Username admin The Administrator maintains all rights to the HD Portal plus Exclusive Administrator access allows the configu ration of the date and time security IP settings com mand line e mail and managing notifications logging AV controls AV test jobs and software upgrades Author Username author The Author maintains content creation rights on the HD Portal plus The Author can access or change any of the settings under the Record Stream section in the main menu No password is required for the author login as a default User Username user The user can watch content No password is required for the user login as a default Configure Security Changing the Administrator Password By default the Administrator Username and Password are set to admin and MediaPOINTE respectively To change the Administrator password enter a new Ad ministrator password in the New Admin Password field 10 characters maximum reenter the new password in the confirm password field and click the Update button The next time the HD Portal plus is accessed the new admin password will take effect Be sure to write down the new administrator password and keep it in a safe place If you forget the admin password the HD Portal plus must be reset back to the factory defaults to enable administrator access POINT E Author Login Security The Administra
16. brings up a allows you to select from a variety of available layouts See Page 15 Layout The Layout button allows you to choose one of many screen layouts as shown on Page15 Frame Size if allowed The drop down provides five choices QVGA 320 x 240 VGA 640 x 480 SVGA 800 x 600 XGA 1024 x 768 720p 1280 x 720 Choose desired frame size Frame rate Enter the selected frame rate with a maximum of 30 fps Bitrate Enter the bitrate desired with a range 13 from 128 kbps to 5120 kbps Audio format The drop down provides three choices Disabled for no audio Mono 64 kbs for 1 channel mono source Mono 32 kbs for 1 channel mono source at a lower bitrate 14 Archive folder The location where the files are saved on the local machine Archive prefix The beginning of the file name saved A maximum of ten characters is allowed with no spaces or special characters HD Portal plus User Manual Version 1 5 July 2015 12 14 Edit profile 7 Profile name Conten ite nt 720p E 2 Auto start 3 Format Capture settings Streaming and or Recording 5 Layout ichange Stream settings Q Audio format Mono 64kbps Video address 239 192 0 2 40002 IP Port Audio address 239 192 0 4 40004 IP Port Archive settings 10 archive folder f 1 archive prefix 720p max 10 chars 1 2 Enable FTP upload O Transcoding 1 3 Video transcoding M Windows Clh264 LJ flash ipod Cus
17. connected via 3 5 mm mono unbalanced input The HDMI and RGBHV outputs allow easy connection to a monitor Audio is output via 3 5 mm stereo unbalanced output HDMI input is also available via a DVI to HDMI adapter or cable Audio via the HDMI cable is not supported The HD Portal plus combines the video audio and graphics inputs into a single media stream that is captured into a file which can be simultaneously streamed live over your network and archived Users can select from several configurable parameters profiles for capturing and subsequent playback of the recorded material These profiles are fully configurable allowing the user to specify the input source capture resolution visual layout style bit and frame rates The archived recordings are stored on the HD Portal plus s hard drive The recorded file can then be viewed on your PC locally or replayed directly from the HD Portal plus on a local monitor using the VGA or HDMI output connector The content can also be copied to a USB memory stick downloaded to a PC or automatically transferred FTP to a server after the file has been indexed The HD Portal plus records content in standard H 264 MPEG 4 AVC format which can be played on a variety of desktop client players including QuickTime VLAN and others It supports multiple resolutions POINTE HD Portal plus User Manual Version 1 5 July 2015 2 HD Portal plus Front Panel Medio WO fit HD Portal pl
18. der to play files an MPEG 4 capable playback application such as Quicktime Player is required on the viewing PC Archiving Download Manager Files and Folders can be downloaded to the browsing computer using the Download Manager Select the Download Manager icon from the Watch Videos paging using this icon 4 j The Download Manager Toolbar will appear USB Offload Upload The front USB port can be used to move media to or from the HD Portal plus Connect the USB memory stick and a folder named USB will appear in the Folder tree in the left pane While the USB is connected media can be copied to and from this folder Streaming The Watch Live Stream page allows users at their personal computers to launch client media players which will receive and decode the media streams for playback Manual FTP Upload Under the actions menu for any video there is a manual FTP icon Clicking this icon will allow you to manually transfer a video file and associated XML file to a remote server SCP FTP and FTPS are all available options for transferring files To transfer your desired file choose the Manual FTP icon in the actions menu Enter the server destination Port number optional for non standard ports Destination path and credentials You can choose to delete the content after a successful upload Metadata Metadata tagging allows you to tag a video file with information such as Author Title Keywords and more This
19. e back of the unit Plug the connector from the AC Power Adapter into the 12 VDC connector on the back then connect the Power Adapter to AC power Start the unit by press ing the front panel Power Button Initial Login This section describes the procedure for a first time Administrator login and for setting the HD Portal plus access rights Administrator rights are required to access or change any of the settings under the Configure and Manage sections in the main menu and to change all features of the HD Portal plus To log into the HD Portal plus browse to its IP address using your Internet web browser The default IP address is 192 168 1 253 Once you have navigated to the website you will be presented with the a login page The screen capture below shows the login fields For the initial login use the Login ID admin and the default password of MediaPOINTE Note that the Login ID and password are case sensitive The login page is shown below Login Please enter user name and password Username Password MediaPOINTE Copyright MediaPOINTE Access Rights There are three levels of access rights admin au thor and user The Adminstrator can control all of the functions of the HD Portal plus The author can record stream and view content The user can only view con tent Note that the Login ID and the password are case sensitive It is not possible to change any of the login names Only the p
20. each of this warranty will be at its option to provide access to software for download or to repair or replace the defective unit or component after customer has shipped the product to MediaPOINTE Inc for return to factory repair Customer must obtain an RMA return material authorization number from MediaPOINTE Inc prior to returning equipment Replacement parts may be new or equivalent to new Part s replaced will be covered for the remaining term of the warranty MediaPOINTE Inc shall not be liable for any loss of profits or incidental or consequential loss for whatever reason This warranty will be void if the equipment has been subject to any unauthorized modifications improper operation user negligence service by an unauthorized person accident neglect misuse tampering acts of God or any event other than ordinary use TABLE OF CONTENTS Table Of Contents About this guide DISCO bares eee ee a ee es ee oe i Safety Precautions amp System Specifications ji Service Support and Training ii Technical Support and HD Portal plus Package Contents li Walls se os oe ee oe oe we ee ee Oe eS iv 1 Introduction and Overview 1 INTOdUCION pwede hoe Pa ae ee we eae oe Ae a 1 Key ERA aoe ce he ke eee ee Eee eae pe 1 HOWIEMOMS esas less eo OEY e 1 Ront Panel CONOS lt pee Ke Gis Seach eee Rae eee ee oe 2 POWELL SWIC asa rad eo e a e ee we ou 2 ODPO usos e rd a e a o
21. ed to create custom profiles The Profile Listing screen capture from the HD Portal plus Web Portal is shown below SYSTEM STATUS _ Profile Listing System Info PLAYER CONTROL Watch Live Stream t Watch Videos RECORD STREAM Creating Modifying a Profile 2 To create a custom profile choose one of the two profiles outlined below in red as a starting point Composite or Content 3 After you choose the profile in step 2 click on the Copy Icon from the Profile Listing page for the profile you want to copy The Copy Icon is in the Actions column as circled in red below 4 The Copy Profile web page shown below will appear Copy profile Format Capture settings Main source Stream settings Audio format Archive folder E Enable FTP upload L Transcoding Video transcoding C windows Clh264 Iflash Clipod Custom settings Enable titles and credits L POINT E Creating Copy a Profile Next using the screen capture on the right as a guide set parameters Fill in each section with the informa tion you want in that profile as outlined in the steps below By checking the Icons on the Copy profiles web page you can have streaming only recording only or streaming recording simultaneously 1 Profile name Enter any name up to 30 characters It cannot contain special characters This will appear as a new profile on the Edit Profiles page after you press Subm
22. f this document Please use the contact information below for all correspondence MediaPOINTE Inc 667 Rancho Conejo Blvd Newbury Park CA 91320 USA support MediaPOINTE com POINTE HD Portal plus User Manual Version 1 5 July 2015 fii Safety Precautions For your protection please read all related safety instructions observe all warnings and precautions and exercise com mon sense while operating this electronic equipment Always place the unit on a stable cart stand or table Donot use the unit near water or sources of heat Donot drop or shake the unit Do not place or install the unit in environments where it can be dropped or shaken Make sure the unit is powered off while being moved even for short distances Observe the power requirements of the unit if you are not sure of the power available consult your local dealer or power company When plugging into a power outlet insert the plug firmly into the outlet Route the power cord so as to avoid any activity that may result in fraying or other damage to the cord or the plug Under no circumstances should you attempt to override the polarization or grounding protection on the plug Donot overload wall outlets integral convenience receptacles or extension cords Unplug the unit from the wall before cleaning Do not use liquid or aerosol cleaners For proper ventilation do not block the slots and openings Do not install the unit in a location where the
23. information is stored in the header of the Video file A second copy of this information is stored within an XML file that is downloaded or transferred alongside the file To add metadata to the file select the video you wish to edit and click on the metadata icon in the Actions Menu associated with that file Then enter your desired information into the available fields Transcoding The HD Portal plus supports file transcoding This is a manual post process procedure To transcode a video select the transcode icon under the actions menu for the desired video Select the desired formats you wish to transcode from the pop up menu You can choose H 264 WMV iPod and Flash formats The transcoding will happen in the background and appear as a new file in your media library The new file will have the transcoded video type appended to the beginning of the original file name for easy recognition To see waiting jobs reference the Job Management page POINT E Titles amp Credits JPEG images can be uploaded to the HD Portal plus in the Titles amp Credits selection of the main menu Images uploaded here can be specified in the profile parameters Images must be in JPEG format To upload an image browse to the JPEG you wish to use and click on the Upload button Individual images can be viewed or deleted using the controls provided on each graphic Changing Profiles On the Start Stop page you can click on the Change icon and you
24. ining installation or usage we are glad to be of assistance You can contact us at the phone number listed below or visit our website POINT E Technical Support MediaPOINTE Inc Technical Support Hours 8 30 a m 5 30 p m Pacific Standard Time 866 709 0444 TOLL FREE 805 214 7911 INTERNATIONAL support MediaPOINTE com htto www mediapointe com HD Portal plus Package Contents 1 MediaPOINTE HD Portal plus 1 RCA Video Cable 1 Male VGA RGBHV Cable 1 CAT 5e LAN Cable 1 3 5mm Stereo to Male RCA Audio Cable 1 3 5mm Mono to Female RCA Audio Adapter 1 AC Power Cable 1 IR Remote Control plus 2 AAA batteries 1 12 Volt AC Power Adapter 1 IR Receiver 1 DVI Cable 1 DVI To DVI VGA Adapter 1 WiFi Antenna if WiFi option purchased HD Portal plus User Manual Version 1 5 July 2015 POINTE HD Portal plus User Manual Version 1 5 July 2015 iv Warranty MediaPOINTE Inc warrants that the HD Portal plus excluding spare parts if applicable external peripheral devices and consumables will be free from any defect in materials or workmanship and shall perform in accordance with its specification for a period of 30 days for MediaPOINTE Inc software and 1 year for hardware starting on shipment date of the initial purchase of the equipment MediaPOINTE Inc disclaims any and all implied warranties of merchantability or fitness for a particular purpose MediaPOINTE Inc s sole liability for br
25. it The name should be unique 2 Auto start The drop down provides two choices OFF and ON Select OFF for standard control Select ON for standard control and automatic video conference record with specified codec 3 Format The drop down provides six choices PC iPod WMV DIVX AAC audio only and WMV audio only Selecting PC provides standard H 264 with selectable frame sizes Selecting iPod sets lower resolution frame size Selecting AAC audio only or WMV audio only selects no video audio only 4 Main Source The drop down provides three choices DVI Composite and Custom Multiple 12 Source Template Selecting DVI sets the DVI as input with frame size selection Selecting Composite sets the Composite RCA video input as input with frame size selection Custom Multiple Source Template brings up a allows you to select from a variety of available layouts See Page 15 5 Layout The Layout button allows you to choose one of many screen layouts as shown on Page15 6 Frame Size if allowed The drop down provides five choices QVGA 320 x 240 VGA 640 x 480 SVGA 800 x 600 XGA 1024 x 768 720p 1280 x 720 Choose desired frame size 7 Frame rate Enter the selected frame rate with a 13 maximum of 30 fps 8 Bitrate Enter the bitrate desired with a range from 128 kbps to 5120 kbps 9 Audio format The drop down provides three choices Disabled for no audio Mono 64 kbs for 1 channel mono source
26. lect the events to track Confirm these settings Logins MESSE NO NAEAMON S LUNES ULON SMTP All emails sent from HD3 are logged and date Log stamped storage Limits The error log will provide a description of the The Administrator can determine the action to take Error Log problem that put the HD3 into an error state the when the HD Portal plus hard drive is full Make the Yellow LED will be on selection and press the Submit button POINTE Upgrade System Software MediaPOINTE s Development Team is constantly striving to refine and upgrade features on the HD Portal plus to lead technological advances in the archiving and streaming marketplace In order to keep the HD Portal plus up to date with all of the latest features you may want to update the system software from time to time Follow the following steps to upgrade the HD Portal plus software 1 Contact your MediaPOINTE dealer for the latest software version and have the upgrade fee sent to you This file will have an mpup extension The downloaded file must be placed on the same PC that is used to browse the web portal 2 Go to the Software Management section of the main menu and click on the browse button to search for the downloaded mpup file Locate the file and specify the path to the file as shown in the window 3 Select the Upgrade button to begin the upgrade Be sure to wait until the upgrade is complete before proceeding 4 If your HD Portal p
27. lus doesn t automatically reboot manually do this by selecting the Reboot button in the info section This will reboot the unit and the new software will be in place Disabling and enabling multicast By default the HD Portal plus will unicast anytime a profile is initiated with streaming enabled Unicast can be disabled or multicast enabled To do this choose the Software Management tab of the Network GUI There you can enable or disable multicast or unicast Reset Configuration Selecting the Reset Configuration button on the Software Management page will reset all HD Portal plus passwords and network settings to factory default This will not delete any of your recorded files System Info The System Info section gives the user important information about the HD Portal plus The system can be rebooted from this page of the Web Portal See the table below for more details HD Portal plus User Manual Version 1 5 July 2015 17 SYSTEM INFORMATION Description HD Portal plus Setting Product Name Model Product Series Number The installed Version number of Software Version current software Software Build Number The HD Portal p us Serial Number Build Number Serial Number Name of the Company that Manufacturer manufactured HD Portal plus Copyright Available disk space Copyright date of HD Portal plus The amount of disk space still available for content recording Future optional features will be listed
28. o ge ee 2 WiFi System Antenna Optional 2 BAC PANEL oras aer a bo ee eso 3 Connectors and Functions 3 4 Basic Setup Diagram 4 2 Setting Up the HD Portal plus 5 System Administration 5 INIMALLO N oe eed oe ee eee ea Bee oe eee 5 ACCESS MOS ros he a Be ee aa 5 Administrator a de ww ay Be 5 RUS barras eee eae we eee eee Se 5 US cren rones Se eae gue Peewee eas eat 5 Configure Security and Other Settings 5 Changing Administrator Password 5 Author Login Security 6 User Login Security i 4 sus sur sa nes Dessous 6 Setting Date amp Time 6 V TABLEOF CONTENTS vi A a on 6 System Name ee eR A nr datent 6 Configuring Static IP Address i Configuring DHCP IP Address 7 USB Network Configuration 7 SMTP Mall 6a oe eos 4 ee a ee ao 7 3 Controlling the HD Portal plus 8 Web Portal Overview 8 Main System Toolbar 8 Main System Toolbar Icon Table 8 On Screen Menu 4 owl ea sos dura sv bees wee as 9 RSR CORRE poros ees Bee eee Be ie es 9 Telnet TCP IP lt o ss is we De ee a A 9 O II 9 lll aereas ae sae 9 4 Recording Archiving Streaming and VO
29. om profile copy one of the 8 Originals Delete Permanently deletes a custom Profile profile Used when a recording is started without a profile specified Identified by a Gold Star Default Profile Set Default Profile Changes the Default profile when clicked gt edis ene HD Portal plus User Manual Version 1 5 July 2015 12 5 Creating and Moditying Profiles This section describes how to set up all configurable recording options on the HD Portal plus only author and admin users have access to these settings Profiles A Profile is a collection of settings that defines the operating characteristics for a streaming recording session Parameters include e Profile name The name you choose e Auto start Enables automatic video conference recording e Format Selects the type of encoding e Main source Selects input or template e Frame size Selects capture resolution e Frame rate Sets maximum frame rate e Bitrate Sets maximum bitrate e Audio format 64 kbps or 32 kbps e Archive folder Selects local file location e Archive prefix The filename max 10 chars e Enable FTP upload When checked sets parameters for automatic file transfer e Transcoding selects for automatic file transcoding e Custom settings Enable titles and credits Follow the steps below to create a new profile 1 The Portal plus comes with two preconfigured profiles that cannot be modified These can be copi
30. ou want Enable titles and credits Select if you want to insert a JPEG image at the beginning and end of a recording You must upload images first in the Titles Credits section of the main menu Submit or Cancel Click Submit if you want to save this profile Click Cancel if you want to reject Moditying Edit a Profile PONT E Modifying a profile is very similar to copying one Use the screen capture on the right as a guide to set pa rameters Modify each section with the information you want in that profile as outlined in the steps below By checking the Icons on the Edit profiles web page 1 10 11 Profile name The name of the profile you are editing Auto start The drop down provides two choices OFF and ON Select OFF for standard control Select ON for standard control and automatic video conference record with specified codec Format The drop down provides six choices PC iPod WMV DIVX AAC audio only and WMV audio only Selecting PC provides standard H 264 with selectable frame sizes Selecting iPod sets lower resolution frame size Selecting AAC audio only or WMV audio only selects no video audio only Main Source The drop down provides three choices DVI Composite and Custom Multiple Source Template Selecting DVI sets the DVI as input with frame size selection Selecting Composite sets the Composite RCA video input as input with frame size selection Custom Multiple Source Template
31. protected content stored on the HD Portal plus Currently the on screen menus give the user the following capabilities Start Stop Recording Browse and Play non password protected content Browse and Play recent content Copy content to USB Set audio input recording level Adjust the Menu opacity position and timeout Retrieve System Information External Control Telnet TCP IP The telnet client within the HD Portal plus provides access to the Command Line Interface through the TCP IP protocol By default TCP telnet is disabled but can be activated from the Web Portal with an optional password The available commands are the same as listed in the RS 232 section To turn on Telnet control set the Telnet port number typically Port 23 and check the TCP IP port enable check box A password for the Telnet session can be activated by entering a password in the Password for TCP IP connection text box If a password is not desired on the Telnet session leave the text box blank Once logged in type help or for a list of commands Infra Red The Infra Red IR receiver for the remote control plugs into a jack located on the back of the HD Portal plus It can also be used for IR control via control systems such as AMX or Crestron HD Portal plus User Manual Version 1 5 July 2015 9 Ro 202 On the back of the HD Portal plus there is a serial con trol port configured as a DTE that suppor
32. server in the appropriate text box and the e mail account that you use to send emails in the appropriate box Confirm any changes to the SMTP mail configuration by clicking Submit Y F y J y Medico PONT E HD Portal plus User Manual Version 1 5 July 2015 3 Controlling the HD Portal plus The HD Portal plus can be controlled by several different methods These include a Web Portal interface IR remote control RS 232 serial port or Telnet This section will cover each of these controls Web Portal Overview The HD Portal plus has a fully featured Web Portal that can be accessed via a web browser Enter the unit s IP address in the web browser s address bar and logon From this portal you can start and stop a re cording session play or download previously archived material set recording preferences and move content on off or within the HD Portal plus SYSTEM STATUS The Watch Videos page will appear upon login The screen capture on the left indicates when you are in the Watch Videos page Selecting the Watch Videos selection from the main menu will show a list of all current recordings in the Root directory System Info PLAYER CONTROL Watch Live Stream Watch Videos RECORD STREAM Start Stop Recording Schedule y Titles amp Credits Edit Profiles Main System Toolbar When logged in selecting the Watch Videos selection from the main menu provides the main system toolb
33. st Upload The upload history tab shows you previously i loaded files The HD Portal plus has the ability to test audio and History UpIQACRO TIES video to connected output devices without the need for live input sources There are four audio test tones and three test images for confirming video output to a Logging locally connected monitor Once a test tone or image has been selected use the Stop Test button to end the The HD Portal plus can be configured by the Administrator to log events from the Logging section of i the main menu Select the events you wish to save to a log and confirm these settings with the Save Loggin Live Video Test P button Current logs 1 hold 14 days of e The Video inputs can be tested to a local monitor To Logs listed as old will include the previous 14 days of test the live video click on the Video image and the data source connected to that input will display on the local monitor LOGS Notifications The HD Portal plus can be configured by the The time and date of all recordings and live streams are captured in the event log Also Event me dae Log included in this log are all actions related to the Administrator to send email event notifications from archived media files moving renaming deleting the Notifications section of the main menu Enter the content etc email address to which the notifications will be sent Failed All failed logins are logged and date stamped and se
34. tom settings 1 4 Enable titles and credits O 15 uber Lancel Enable FTP upload Check if you want to send the files to an FTP server after recording If you check this another menu will appear FTP user name Enter registered user of the FTP server FTP user password Enter Password of the FTP server user FTP upload directory Enter the path to where the file s will be stored on the FTP server Delete Check this box if you want to delete local media after upload Video transcoding Makes a copy of the record ed file in the selected format This provides four checkbox choices Windows H 264 Flash and iPod Check the format you want Enable titles and credits Select if you want to insert a JPEG image at the beginning and end of a recording You must upload images first in the Titles Credits section of the main menu Submit or Cancel Click Submit if you want to save this profile Click Cancel if you want to reject Media vente HD Portal plus User Manual Version 1 5 July 2015 15 Setting screen layouts 1 You can choose a screen layout while creating or editing profiles 2 If you choose the Copy Icon to create a new profile click the change button as shown below outlined in red Then select the layout you want from the Screen Layouts pop up as shown at the bottom of this page Capture settings Main source SEEN Y Layout 3 If you choose the Edit Icon to change an existing
35. tor needs to enable the security login for author Checking the Enable Author Security box will enable the author password Enter an author password in the author password field then reenter the new password in the confirm password field and click the Update button Unchecking the Enable Author Security check box deactivates the author login password Press Update to confirm the change Note that the Login ID and the password are case sensitive User Login Security By default a login password for the user is disabled Checking Enable User Security will enable the User password Enter a user password in the User Password field then reenter the same password in the Confirm User Password field and click the Update button Setting Date amp lime When content is recorded using the HD Portal plus it is given a time and date stamp The time and date stamp can be set in the Date amp Time section of the main menu The date can be selected from the pop up calendar The Time Zone can be selected from the drop down menu Current time can be selected from the drop down menu Confirm any changes by clicking on the Submit button If desired the NTP Network Time Protocol feature can be enabled to synchronize the clock of the HD Portal plus to an NTP server click on the Enable NTP box and enter the server information then click on Submit IP Settings System Name The factory set system name is MediaPOINTE You can change the
36. ts the RS 232 protocol A Null Modem cable should be used between the HD Portal plus and the COM port on your PC Terminal session settings required for RS 232 control are 9600 8 None 1 with No Flow Control There is no password protection on this interface and by default the RS 232 port is enabled The administra tor has the ability to disable the port by unchecking the COM port enable check box POINT E HD Portal plus User Manual Version 1 5 July 2015 10 Recording Archiving Streaming and VOD Recording Streaming recording streaming session can be started and stopped from the Start Stop section of the main toolbar and from the profile listing of the Web Portal The default profile will be used unless another profile is selected To select an alternate profile use the Change button to bring up a profile listing The Web Portal will display a Recording message at the top of the page The record stream parameters will be as specified in the profile that was chosen To stop the recording and create an archived file press the Stop button to begin the indexing process Playback on HD Portal plus Content stored on the HD Portal plus can be viewed via the HDMI or RGBHV output connected to a local mon itor Selecting the Play Locally button on the Watch Videos page will start the content playback During playback the pause stop skip forward and skip backward controls may be selected In or
37. ures The HD Portal plus may be used in a variety of situations for live communication and collaboration including e Capture record stream and archive live events meetings conferences seminars colloquia in digital High Definition All content can be easily accessed and published with full security privileges defined by the content owner e Capture record stream and archive one HD and one composite video source simultaneously The HD video input supports graphics content from computing devices such as laptops e Archive media content from multiple independent sources e Share visual information designs and concepts with dispersed groups of people to gather input during a video conference e Stream important video conferences to other locations such as overflow rooms or remote conference locations over your corporate network e Conduct customer or employee training across vast geographical areas e Discuss research engineering architecture product design or process analysis when the participants are not able to meet in one central location e Access a centralized data bank of expertise from a field location How It Works Method of Operation The HD Portal plus can capture record stream and archive video computer graphics and audio media The HD Portal plus accepts DVI D analog RGBHV composite video and unbalanced audio input The Content input accepts DVI and VGA sources The audio input signal is
38. us Front Panel Controls The front panel consists of a power switch USB port anda WiFi antenna The following is a brief description of each of these components 1 Power Switch The HD Portal plus has a power button on the front panel Press the button once to power up the unit Press the illuminated power button to power down the unit 2 USB Port The USB 2 0 port on the front panel is used to transfer files to and from the HD Portal plus The USB Port may also be used with the optional MediaPOINTE KEYCARD AUTOMATION SYSTEMS 3 WiFi System Antenna Optional POINTE HD Portal plus User Manual Version 1 5 July 2015 3 HD Portal plus Back Panel A pee D D LOT sete D CONTENT ovI I pa ff R MRE O LINE MIC OUT IN CONNECTORS AND FUNCTIONS The 12 Volt 3 Amp DC input provides DC power DC Power Input to the unit The DC connector goes to the AC DC Power Adapter The HDMI connector sends digital video to the HDMI Output display This connector does not support audio One only one monitor must be connected The HD 15 VGA connector sends analog video RGBHV Output to a display One only one monitor must be connected The USB ports on the back of the unit can be USB 2 0 Ports used for upload or off load of video content or for network configuration The RJ 45 connector allows the included standard LAN Connection 10 100Mb CAT 5e LAN cable to connect the HD Portal plus to a network Audio Output
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