User Manual - Print Audit
Contents
1. QuickScan 192 168 0 1 254 Custom IP Range a gt Remove m Advanced Options Network Timeout 50 milliseconds I Enable PJL hy as Go cancel Save Load Scan Settings If there is a specific scan setting that you like to use frequently you have the option of saving these settings and then loading them again at a different point in time Scan settings are saved in pfs format Note All scan settings will be automatically saved as part of the results file for each scan When you perform a Re Scan your scan settings from the previous scan that you select will be used It is therefore not necessary to save scan settings separately if you intend to always use the Re Scan feature Network Device Select the appropriate network device from the drop down menu Choose the network device that connects to the network where the printing devices reside A typical scenario in which there may be more than one network device to choose from is if there is a wireless network and a wired network in the same location www printaudit com ANALYZE REDUCE RECOVER North America and World Wide Toll Fr ee 1 877 4 T 28348 Print Audit Euro e Print Audit bem oe Print Audit Au pepe bac Zealand hone Phone 06 Phone 27 8 2 Phone 61 3 K S rint 3 S Support prin s printaudit com Sales printauditeurope com Sa Sales printauditaustnz com PRINT QUDIT GU Rapid Assessment Key QuickS2. ETRE Find Printer r Page Range All Number of copies fi Selection Current Page cre rele Save as CSV After a discovery is complete you have the option of saving an additional copy of the report in CSV format Note that one copy will be automatically saved to the results folder on the USB key The Save as CSV function is useful if you would like to save an additional copy to another location such as a folder on your PC After clicking Save as CSV a standard Save prompt will appear allowing you to rename and select the location where to the file is to be saved www printaudit com ANALYZE REDUCE RECOVER North America and ies ilr Toll Fr e 41 348 Print Audit Euro ors Print Audit So i Print Audit lia New Zealand Bests 27 8 68 Phone 6 Sales oprintaudit com esa e com S sle s printauditse Sales orintauditaustnz com PRINT QUDIT x Rap d Key Export The Export function allows you to transfer page counts collected by the Auditor into OMD iManager Follow these steps for a successful export 1 Perform an initial scan of the network The Asset Number column in your scan results should correspond with OMD device ID numbers 2 lf there are any missing or inaccurate asset numbers OMD device ID numbers write them to the non volatile memory of applicable devices using the Asset Number column of Asset Tracker Note The Asset Number for eac
3. File Status IP Address Community String Populating the Remote Resetter grid There are 3 methods by which you can enter data into the Remote Resetter grid e Import a discovered device from Auditor e Import a previously saved pfr file e Manually enter IP addresses and community strings Note The Community String column in most cases will not need to be populated for Remote Resetter to function properly Community strings are character strings that act as a password to control SNMP requests coming to the device The default community string is public and this is what Remote Resetter will assume by default what the community string is lf someone has changed the community string to restrict access you will need to obtain it from a network administrator Import a discovered device from Auditor 1 Right click on a discovered device in the Discover tab in Auditor 2 Select Restart 3 Manually input any needed community strings Import a previously saved pfr file 1 Select Browse www printaudit com ANALYZE REDUCE RECOVER North America and World igl oll Fre 41 A 348 Print Audit Euro Print Audit Sae eae Print Audit lia New Zealand Pt none 44 14 06 Phone 27 8 3468 Phone 6 31 S Dp a 2 Su suditsa c com i Sales printaudit com Sales com Sales printauditsa com Sales orintauditaustnz com PRINT _QUDIT x Rap d Ja E grasir Key 2 Locate and open any previous
4. om oi a Assign Serial Number Location Asset Number_ Co 1921680240 HP L USGF000884 192 168 0 238 RICO P9230901281 192 168 0 231 HP J41694 DESIGNJET 5000 06095A 192 168 0 229 hp LaserJet 4200 USBNLOO232 192 168 0 228 HP Lasewet 8150 Series JPBLL79020 192 168 0 227 hp LaserJet 2300 series CNBCC10014 192 168 0 226 hp LaserJet 4200 USBNL00770 192 168 0 224 hp LaserJet 1300 CNB8054103 132 168 0 222 Lexmatk Intemational Inc 81 102 43H2265 1145157 192 168 0 204 Canon CLC5000 series 1 0 192 168 0 202 Canon OLC5000 series 1 0 192 168 0 196 HP JetDirect DESIGNJET 1050C 06074A 192 168 0 194 HP JetDirect DESIGNJET 1050C 060744 192 168 0122 HP Lasewet 2200 JPGGJ78319 192 168 0 118 HP J6057A HP DESIGNJET 130NR C77391D 192 168 0 112 HP J41694 DESIGNJET 5000 06095A 192 168 0 107 Lexmark Intemational Inc 500 41 43H5197 43H5197 192 168 0 42 Aficio 551 0 ce f Pyl 4715300177 IRINNH JetNeect Populating the Asset Tracker grid There are 3 methods by which you can enter data into the Remote Resetter grid e Import a discovered device from Auditor e Import a previously saved pfa file e Manually enter data into the grid Import a discovered device from Auditor 1 Right click on a device in the Discover tab in Auditor Note The Community String column in most cases will not need to be populated for Asset Tracker to function properly Community strings are character strings that act as a password to control S
5. Using PJL will only detect one device per print server regardless of the number of ports it has Note Some devices cannot interpret PUL requests and will instead send a print job of the request to the device For this reason you will want to ensure that any device you are planning to perform PJL on is a standard SNMP MIB compliant device It is recommended that you perform an initial scan without enabling PJL to determine if there are any devices that are not PJL compliant example line matrix printers Perform the Discovery Scan When your scan settings are configured click Go to begin the scan or Cancel to exit the scan settings window without beginning a scan During the discovery process the lower status dialog box will tell you what the program is doing and when the scan is complete If you have selected to use PJL Auditor will ask you if you want to use it when it encounters a printing device that may be able to retrieve information using PJL One reason you may wish to deny this prompt is if you know a line matrix printer resides on the IP Address Line matrix printers will interpret a PJL request as a print job command and will print the request to the device Because PJL will only bring back valuable information for devices connected to external print servers if you know for sure that the device is anything other than this you may want to deny the PJL prompt The Status Box will tell you when the discovery is complete Notice
6. items that are in the form IP_XXX XXX XXX XXX where X is a number Note that the number does not have to be 12 digits in length but it must contain 4 segments The last segment of the number is the individual identifier of each printer and computer on the network For the custom scan you will want the range of this number to be 1 to 255 The remainder of the IP address will remain constant for the scan For example if you find a port called IP_010 005 002 102 you will want to enter a Custom IP Range of 010 005 002 1 to 010 005 002 255 Repeat this for additional ports e Enter the Custom IP Range into the Auditor IP Range Settings window click New Scan Select the Custom IP Range radio button Enter your custom IP range s into the text boxes and click Add Continue adding IP ranges as needed Click Go to begin the discovery The extent of information gathered with The Rapid Assessment Key will vary by brand and age of device Older devices will simply not contain the same amount of information as newer devices Specific brands of devices may not bring back the same quantity of MIB information as other brands Why are page counts discovered with The Rapid Assessment Key sometimes different than those discovered with other programs The Rapid Assessment Key looks at the public standard page count area of the device s memory Other programs that detect page counts may look at other areas of the device s memory Some other prog
7. some of my devices or collect portions of the information There are various reasons why you may not be gathering 100 complete device information from the network Here are the most common possibilities www printaudit com ANALYZE REDUCE RECOVER North America and World Wide Toll Free 1 877 41 AUDIT 28348 Print Audit Eu Print Audit South Africa Print Audit lia New Zealand Phone 32 Phone 44 148 06 Phone 27 82 562 3468 Phone 6 31 St Dorin St print Je S sa com Support pri z com Sales printaudit com Sales printauditeurope com S Sales printauditaustnz com PRINT _QUDIT Rapid Assessment Key 1 The Rapid Assessment Key programs will only detect directly networked SNMP MIB compliant devices This means that locally connected or stand alone devices will not be detected 2 Information collected for devices connected to external print servers is limited The Rapid Assessment Key can only detect one device per external print server and the information collected for that device is limited to IP Address Device Description Device Status LCD Reading and Life Page Count 3 You may need to use the Custom IP Range feature To determine a custom IP range contact a network administrator and follow the steps below e Open the Printers amp Faxes control panel window e Right click on a printer icon and select Properties e Within the Properties Window select the Ports tab e Under the Port column make a list of the
8. that when a discovery is complete Auditor makes available the Print Report amp Save as CSV buttons Manually saving of www printaudit com ANALYZE REDUCE RECOVER North America and World ghee Toll Fr e 7 41 AUD DIT 28348 eee Audit Euro e Print Audi tS i Print Audit lia New Zealand Phone 68 Phone 6 Sales printauditsa com Rapid Assessment Key PRINT _QUDIT x the scans is not required as each scan is automatically saved in CSV format in the results folder on the USB key The automatic file name states the organization s domain name and a date time stamp for easy retrieval of a specific scan Right click on a discovered device for additional options Right click on a discovered device in the Discover window to view a list of actions you can take for that device You have the following options View Embedded Webpage Asset Tracker Restart and Send Print Job View Embedded Webpage Many devices have embedded web pages These pages give various device information dependent on the manufacturer of the printer Select View Embedded Webpage to view this page Asset Tracker Imports the selected device into Asset Tracker Restart Imports the selected devices into Remote Resetter Send Print Job Allows you to send a print job to a device with the purpose of locating the device Enter desired text in the prompt box and click OK Send Print Job Please enter some text to send Sample
9. 5 08 canning 192 fe 06 06 2005 08 43 42 Scanning 192 168 1 253 06 06 2005 08 43 42 Scanning 192 168 1 252 S Ready p 8 10AM The Auditor is a quick and easy auditing tool that allows you to get a snapshot of printing devices on a network compare results to previous scans and save the results for later analysis The information it gathers for each device includes IP Address e Device Description e Serial Number Life Page Count e Color Page Count e Color Monochrome Identification e LCD Reading e Device Status Toner Levels Asset Number e Location Note Items marked with an asterisk are also available for devices connected to external print servers using the Enable PJL Printer Job Language on page 6 Only one device per external print server can be detected regardless of the number of ports www printaudit com ANALYZE REDUCE RECOVER North America and World Wide Toll Free 1 877 41 AUDIT 28348 Print a Europe Print Audit South Africa Print Audit Australia New Zealand Phone 1 403 Phe one 6 9 p Ph one 61 port printauadt printaudit con PRINT AUDIT New Scan Select New Scan to begin the discovery process The IP Range Settings screen will appear Customize settings as you desire before selecting Go to begin the network scan IP Range Settings 192 168 0 110 255 255 25 Please Select An IP Range Network Device Broadcom 440x 10 100 Integrated Contr z
10. HOFER 00 08 DB 28 43 18 192 168 0 109 timeout N A N A 192 168 0 108 0 00 00 93 38 40 4E 192 168 0 107 0 TOUCH400 00 04 54A 56 34 18 192 168 0 106 0 IT SUPPORT 00 80 C8 F8 EE 37 192 168 0105 0 DELL18GH 00 50BA C37C 4A 192 168 0104 0 ITYVETTE 00A0 24 CC 54 C9 192 168 0 103 timeout N A N A PJLMJANNA 00 50 BA D0 F4 4B PJLM RTHIESSEN 00 0F 1F 0D 0E 51 N A 00 12 17 4C 52 78 192 168 0 87 timeout N A N A 192 168 0 86 timeout N A N A 192 168 0 85 timeout N A N A NAA Scanning 12 OSM Set IP Range You must set an IP range for the IP Analyzer scan Default values will correspond to those in the QuickScan feature of Auditor Set Ping Timeout You can change the ping timeout from the default 20 ms Longer timeouts may give more accurate results but will increase the duration of the scan Shorter timeouts will decrease the scan duration but may result in a less accurate scan Select IP Addresses to View Select whether you wish to view All Available or Used IP Addresses Scan IP Addresses Click Scan to begin the search The Status Bar will show you scan progress Items listed with a Hostname of N A are available IPs while others are used You can stop a scan at any time www printaudit com ANALYZE REDUCE RECOVER North America and World Wide Toll Free 1 877 41 AUDIT 28348 Print Audit Europe Print Audit South Phone 1 403 f f 44 14 Africa Print Audit Australia New Zealand 206 34 Phone 61 3 4 Su
11. LINE TRUE _ Order Entry Bld 9 LA 5 Printer Lab b oe enochone Pages per cartridge 1 1 5 192 168 1 60 e Bldg2 192 168 1 70 HP LaserJet 5000 Series USD3005918 Wallace Desk To import values from another scan file 1 Open the scan data file containing the data you want to import costs into 2 Click the Tools gt Copy Costs From File menu item A dialog appears asking you to select a scan file 3 Select the scan file you want to import costs from and click the Open button Print Audit replaces the costs and toner ratings for your printers with costs from the file NOTE Print Audit matches printers by IP address If there are no matching costs in the import file the costs are not changed www printaudit com ANALYZE REDUCE RECOVER North America and World Wide Toll Free 1 877 41 AUDIT 28348 Print Audit Print Audit South Africa Print Audit Australia New Zealand Phone 1 Phone 44 206 Phone 2 IRA Phone 61 3 95243131 Support printauait com Support print Jrope com Sales orintaudit con s printauditeurope con Europe Support printa Sales printauditaus PRINT _QUDIT x Rap d Assessment Key Creating Printing and Removing Reports The Print Audit Rapid Assessment Key Reporting tool allows you to create several reports based off of your scan data When you create a report it displays as a tab in the main Rapid Assessment Key Reporting window You can preview and
12. NMP requests coming to the device The default community string is public and this is what Asset Tracker will assume by default what the community string is If someone has changed the community string to restrict access you will need to obtain it from a network administrator www printaudit com ANALYZE REDUCE RECOVER North America and World Wide Toll Free 1 877 41 AUDIT 28348 Print Audit E Print Audit South Africa Print Audit Australia New Zealand one 1 Phone 44 14 206 Phone 27 825 68 Phone 61 3 3131 rt printaudit St wt print pPe cc Supp printauditsa com Support printauc Sales printaudit com Sales printauditeurope com Sales printauditsa com Sales printauditaustn2 PRINT _QUDIT x Rap d Assessment Key Import a discovered device from Auditor 1 Right click on a device in the Discover tab in Auditor 2 Select Asset Tracker 3 Manually input the departments serial numbers locations asset numbers and any required community strings as desired Import a previously saved pfa file 1 Select Browse 2 Locate and open any previously created pfa file created by using the Save File feature Manually enter data into the grid 1 Click Insert Row to add a row to the grid area Repeat for the number of devices you intend to restart 2 Manually input the departments serial numbers locations asset numbers and any required community strings as desired 3 Click Remove
13. Rapid Assessment Key User Manual Print Tracking L Auditing Softw are PRINT _QUDIT Rapid Assessment Key X Table of Contents Getting Started with the Rapid Assessment Key cccccccecceseeeeteeseeees 1 Welcome to the Print Audit Rapid Assessment Key ccccceeeeeeeeeeeeeeeeeeeeees 1 System Requirements eere cece cee e ata sts ce eee a teased eeeansenssees es 1 Network IREGUITFEMENIS sses cease E E E 1 Open and Run the Rapid Assessment Key cccccccceeeeeeeeeeeeeeeeeeeeeeseeeeeeseeees 1 Rapid Assessment Key Menu Ba 0 ccccccccccccesecssesseeeeeeeeceseceeecseeeseeeeeeeeenaees 2 Sl Mea E 2 Aep Me a E 3 PONG e E AE ca EE see cas A E E EE E AAE E 4 New Scan emote a a a E ten sore 5 a T 7 Compare peer eet cee ese et cfc ete ete ce ee en en ee teeter ree 8 MIME ING DOU acre ele cnr ee eee eee eee eee elena 9 Save as Oh ene ene ten ee erent etn ee eter nee renner een E 9 id 01 leaner one A a A A EPL EREY Se Teer PReTT Lee PEE A ee er eee Turron ye er 10 PREMIO a E acca eee ieee ee 11 Populating the Remote Resetter grid sssrsisrnrnrne nenea 11 Saving a populated Remote Resetter Qrid eccceesecceeceeeeeeeeeeeseeeeeeeeeeees 12 Restarting Devices eese E E RR RRRA 12 Asset Trackere n a E E E E E E E E 13 Populating the Ass t Tracker gid 2 22ses ete seee eee cesar ERARA 13 Saving a populated Asset Tracker OS id ccccceeesseee
14. Row to remove any grid rows that are not populated Saving a populated Asset Tracker grid To save a populated Asset Tracker grid as a pfa file 1 Click Save File 2 Name file select location to save click Save Writing MIB information To write the information to the devices in the grid 1 Click Assign Listed Devices 2 Monitor progress until complete text will turn blue along with the status indicator www printaudit com ANALYZE REDUCE RECOVER North America and World Wide Toll Free 1 877 41 AUDIT 28348 Print Audit South Africa Print Audit lia New Zealand Phone 32 44 14 06 Phone 27 82 562 3468 Phone 6 31 St Dprintaudit St pr De S i sa com Support pri C Sales printaudit com Sales printauditeurope com S Sales printauditaustnz com PRINT _QUDIT Rapid Assessment Key X IP Analyzer Print Audit IP Analyzer allows you to determine which IP Addresses are available and used on a network PrintFleet Suite 2 1 33 BEE Fie Advanced Hep Auditor Restarter AssetIracker_ 28 IP Analyzer IP Range 19216801 to 192 168 0255 Ping timeout 20 ms PRINT QUDIT g Show See Rapid Assessment Key e Al Available IP Addresses C Used IP Addresses 192 168 0 114 ime N A 192 168 0 113 0 IT KRYSTIAN 00 11 09 B9 CD EF 192 168 0 112 0 PJLM DEV3 00 11 11 43 74 FB Facilities Manager 192 168 0 111 timeout N A N A 192168 0 110 0 PJLM T
15. can The QuickScan option will work in most environments and is the fastest way to begin a discovery It estimates a standard IP range of 254 IP Addresses by determining the IP Address of the system it is loaded onto An example of a typical range for this scan would be 192 168 1 1 to 192 168 1 254 Custom IP Range The Custom IP Range option allows you to enter multiple specific IP ranges This allows you to scan different sections of a network at one time Select the Custom IP Range radio button then type in an IP range in the text boxes and click Add to add the range to the list To remove an IP range select it from the list box and click Remove Network Timeout Interval The Network Timeout interval is the amount of time Auditor will wait for a response from a device before cancelling the request The network timeout can be increased or decreased from the default 50 milliseconds Decreasing this number will result in a faster but potentially less accurate scan Increasing this number will result in a scan of longer duration but increased accuracy Note You will want to increase the network timeout to a minimum of 150 milliseconds if you are using PJL Printer Job Language scanning several old devices or attempting to scan over a VPN which is not recommended Enable PJL Printer Job Language The option to Enable PJL will allow you to obtain more information for devices connected to external print servers
16. ck the File gt Print Report menu item or click the Print Report button on the toolbar A dialog appears asking you to select your printer 3 Select your printer and click the Print button Print Audit prints the report to the printer you selected To remove a report 1 Click the tab of an existing report to select it 2 Click the File gt Remove Report menu item or click the Remove Report button on the toolbar A dialog appears asking you if you are sure you want to remove the report www printaudit com ANALYZE REDUCE RECOVER North America and World Wide Toll Free 1 877 41 AUDIT 28348 Print Audit Europe Print ache South prom Print Audit Australia New Zealand Phone 1 3 32 Phone 44 1483 J6 Supp Bprintaudit com Suf apr auc 2 com pr Support prir bausinz com Sales printaudit con Sales yr f on Sales printauditsa con Sales printauditaustnz com PRINT _QUDIT x Rap d Assessment Key 3 Click the Yes button Print Audit removes the report from the list of reports Comparing Scan Files You can use the Print Audit Rapid Assessment Key Reporting tool to create reports that compare two scan files or use one as a base For example you can create a scan results report that shows only the changes between the most recent scan of a network and an earlier one To compare two scan files follow the directions in Creating Printing and Removing Reports Make sure you select a scan file in the Compare To box to compare
17. der networks increase the Network Timeout from 50ms to 100ms or 150ms am operating The Rapid Assessment Key on a laptop and am getting minimal information What should I do When operating The Rapid Assessment Key on a laptop you may need to increase the network timeout interval to 100ms or 150ms in the IP Range Settings window for an effective scan Why do I sometimes see negative delta page counts when perform a re scan or compare scan Negative delta page counts can be caused by someone manually resetting the page counter on the device or by a device changing its IP address While you cannot have control over someone manually resetting the page counter you can tell if the IP has changed because you will see the same device as both an added and missing device when you perform a rescan or compare scan Contact Print Audit If you have any questions or concerns about the Rapid Assessment Key that are not answered in this FAQ please contact our Technical Support department using the contact information below North America and World Wide Print Audit South Africa Toll Free 1 877 41 AUDIT 28348 Phone 27 82 562 3468 Phone 1 403 685 4932 Support printauditsa com Support printaudit com Sales printauditsa com Sales printaudit com Print Audit Europe Print Audit Australia and New Zealand Phone 44 1483 726206 Phone 61 3 95243131 Support printauditeurope com Support printauditaustnz com Sales printauditeurope com Sales printaudi
18. e issue caused by double hard drives or multiple networked drives please have a network administrator complete the following steps Plug your Rapid Assessment Key into the computer Right click on My Computer Select Manage Select Disk Management Pei www printaudit com ANALYZE REDUCE RECOVER North America and ies igl Toll Fr e 41 348 Print Audit Euro are Print Audit So i Print Audit lia New Zealand Bests 27 8 68 Phone 6 Sales printaudit com sa e com S sle printaudits lt Sales orintauditaustnz com PRINT _QUDIT Rapid Assessment Key a Look for a volume named PA RAK or any two drives that have the same letter assigned Right Click on the PA RAkK drive Choose Change Drive Letter and Paths Click Change Assign a drive letter that is not in use by another hard drive or network drive 0 Click Ok 1 Next you will receive a Confirm message Select Yes to change the drive letter of the Rapid Assessment Key 12 Now you will be able to unplug and plug in your Rapid Assessment Key and it will appear in My Computer or it will autoload depending on your operating system Ss OOO When start The Rapid Assessment Key receive an error that dll ocx is missing what can do When you receive this error this means that your operating system does not have all the required Dynamic Link Libraries or OCX s You can resolve this problem by
19. ecceeeeeeeeeeeeeeneeeeeeeeees 14 Writing MIB intormation see eter een a E E ener ceneer rece 14 IR Analyzer aa E a E E M E BIRO ree 15 Ue RINGE AA e asc cee ee ee Ree ge ea ee eee 15 rj Mel Il 10 2 10 Genemengreteertetre ar tea We tar E ees Urn re to re ese ee a 15 Select IP Addresses to VIEW bce yee ee eee ee eee eee 15 Scan IP Addresses aa A ental ta nea eae S E E eat Vee E centr yee arent crest 15 oye Wee Meee te a E eres pee eee ee ee ee eee ee eee 16 Rapid Assessment Key Reporting Tool ccccccceccesecsseeseeeseeseeeseeeeenseenes 16 Opening 2 RAK Scan Pile lt 2 c32oh ook ee e e 16 Assigning Costs and Toner Ratings to Printers eeeeeeeeeeeeeeeeeeeeeeeees 17 Creating Printing and Removing Reports ccceeeeeeeeeeeeeeeneeeeeeeeeeeeeees 19 Comparing scan Flesz a o nae ek eee ee een eee 20 Troubleshooting the Rapid Assessment Key ccccccecceteeseeeeeeeeeeeeeees 20 COMESS TIP TINT FUE a E A A sion acceso carte moe eee 23 www printaudit com ANALYZE REDUCE RECOVER a America and World Wide 1 877 41 AUDIT 28348 ex yE fog ee Print erst South roe Print Audit Australia New Zealand 32 44 5 Pho 3 a one 61 3 95243 printaudit com Support printe 4 3 pr J i VV Sale s prir itauditeurope com Sales printauditsa com Sa es printauditaustnz cor PRINT _QUDIT x Rap d Assessment Key Getting Started with the Rapid Assessm
20. ent Key Welcome to the Print Audit Rapid Assessment Key The Rapid Assessment Key is comprised of a series of device management tools contained in a portable USB flash drive These tools are called the Auditor Asset Tracker Remote Resetter and IP Analyzer The programs will allow you to perform quick audits provide simple break fix solutions and enhance inventory control System Requirements e Windows 2000 XP e USB 1 1 or higher Network Requirements e Any standard TCP IP based network TCP IP 10 100 1000 Open and Run the Rapid Assessment Key Follow these steps to open the Rapid Assessment Key program 1 Plug the USB key into the USB port of your PC or laptop the program may then start automatically 2 If the software does not launch automatically use Windows Explorer to locate and select the USB drive connected to the USB key 3 Run the executable file raklaunch exe 4 A launch menu will appear Rapid Assessment Key Menu PRINT QUDIT Rapid Assessment Key pa Scan for Devices ally Generate Reports Register for Free Updates Read User Manual Visit Online Support http www printaudit com www printaudit com ANALYZE REDUCE RECOVER North America and World Wide Toll Free 1 877 T 28348 Print Audit Eur Print Audit Australia New Zealand g 1 Phone 44 1483 726206 27 8 Phone 61 3 31 printaudit cc S Dprintar pe ce 9 M S rt print z com printaudit com S rinta
21. etDirect External LEXMARK OPTRA T612 bldg 1 HP LaserJet 5Si izzz hp color Lag 5 r Shelf 47 BLD1 Pe tobi Mf Edit Selected Printer s Rady ONLINE TRUE Order Entry Bld Pri b Cost per mono Cost per color 0 000 Quality Control Pages per o cartridge Bldg2 192 168 1 70 G Wallace Desk To assign values to multiple printers at once 1 Open the scan data file containing the data you want to view 2 Use a combination of SHIFT CLICK and CTRL CLICK to select the printers you want to change 3 From the menu bar select Edit gt Edit Selected Printers The Editing Printers window appears 4 Enter in the new costs and click the OK button NOTE If you leave a box blank no changes are made to existing values Otherwise the values you enter override existing ones for all selected printers www printaudit com ANALYZE REDUCE RECOVER North Free 1 877 and haril Wide DIT 28348 Print Audit Europe Print aee South jem Print Audit Australia New Zealand Phone 44 1483 aprintaul co om Sur orintaudite Uropa m A Dpr S prir kein com 5 Sales printauditeurope con oales printauaitsa con Sales orintauditaustnz com PRINT _QUDIT Rapid Assessment Key X FT Print Audit 5 RAK Reporting Tool File Edit Tools Help oH Be 6 4 amp 4 192 168 1 11 HP JetDirect 192168113 HP Laserjet Ma LAMAS 192 168 1 22 hp color Lasel Shelf A BLD1 192 188 1 26 HP JetDirect Cost per mono FON
22. gram The Comparison Spreadsheet shows all discovered information along with new and missing devices since the previous scan It also has an embedded time date stamp The Comparison Tab displays the same information as the spreadsheet but highlights added devices in green and missing devices in yellow Compare The Compare function allows you to compare the results of two previous scans without performing a current scan To begin a comparison click the Compare button This will display a File Compare prompt box displaying Steps 1 3 Step 1 allows you to select the two scans you want to compare Click the Browse buttons to locate and select the files File Compare Step 1 File 1 F results_20050808_143122 csv Browse File 2 JF results_20050808_143122 csv H f r Step2 1 Result File F compare_20050808_145738 csv Bote m Step 3 Compare Files and Output Result All discovery results are automatically saved as a CSV file in the results folder on the USB key however you may have saved additional copies in other locations with the Save as CSV function www printaudit com ANALYZE REDUCE RECOVER North cones and balled ikre UD 348 Print Audit Euro e Print Audit South prom Print Audit Australia New Zealand 06 Phone 2 92 8 Phone 61 3 31 Su i ape S t prin Sales printauditsa com PRINT _QUDIT x Rap d Assessment Key Step 2 allows you to change the defaul
23. h device discovered with Auditor must match its OMD device ID number for it to successfully export to OMD iManager Any devices with missing or inaccurate OMD device ID numbers will not be exported It is therefore critical to assign any missing or inaccurate Asset Numbers OMD device ID numbers using Asset Tracker Any devices that do not need to be exported to OMD iManager can have blank or alternative Asset Numbers 3 Re Scan the network using the Auditor to capture the new Asset Numbers OMD ID numbers 4 Click Export in the Auditor to open the Export window and click the Accept button to transfer the data to OMD iManager ANALYZE REDUCE RECOVER www printaudit com North America and World ine oll Fre 4 AUDIT 28348 Print Audit Euro Print Audit kn en Print Audit lia New Zealand Pt none 44 14 06 Phone 27 8 3468 Phone 6 31 S a Su suditsa c com Sales orint taudit com Sales com Sales printauditsa com Sales printauditaustnz com PRINT QUDIT x Rap d Ja Sater Key Remote Resetter Print Audit Remote Resetter allows you to remotely restart devices by importing their IP addresses It is a quick break fix solution to clear print jobs and restore functionality for minor problems that do not require a service technician PrintFleet Suite 2 2 0 File Help Auditor u Restarter L SAssetTracker 28 IP Analyzer Facilities Manager PRINT QUDIT G7 En Insert aaoo Myo Save ee gam me Row Ge
24. ly created pfr file created by using the Save File feature Manually enter IP addresses and community strings 1 Click Insert Row to add a row to the grid area Repeat for the number of devices you intend to restart 2 Enter the IP addresses of the desired devices and community strings if required under the corresponding headers 3 Click Remove Row to remove any grid rows that are not populated Saving a populated Remote Resetter grid To save the IP addresses and community strings in the Remote Resetter grid as a pfr file 1 Click Save File 2 Name file select location to save click Save Restarting Devices To restart the devices in the Remote Resetter grid 1 Click Restart Listed Devices 2 Monitor progress until complete www printaudit com ANALYZE REDUCE RECOVER North America and World Wide Toll Free 1 877 41 AUDIT 28348 Print Audit South Africa Print Audit lia New Zealand Phone 32 44 14 06 Phone 27 82 562 3468 Phone 6 31 Si Pprintaudit St pr ye S sa com Support pri z com Sales printaudit com Sales printauditeurope com S Sales printauditaustnz com PRINT _QUDIT Rapid Assessment Key N Asset Tracker Asset Tracker allows you to embed the following information to the non volatile memory of devices allowing you to gain maximum control over a printing fleet e Department e Serial number e Location e Asset number PrintFleet Suite 2 1 33 E Ey
25. ome of the scanned features ANALYZE REDUCE RECOVER www printaudit com North America and World Wide Toll Free 1 877 41 AUDIT 28348 Print Audit Europe Print Audit South Africa Print Audit Australia New Zealand Phone 1 403 685 4932 Phone 44 1483 726206 Phone 27 82 562 3468 Phone 61 3 95243131 Support printaudit com Support printauditeurope com Support printauditsa com Support printauditaustnz com Sales printaudit com Sales printauditeurope com Sales printauditsa com Sales printauditaustnz com PRINT _QUDIT x Rap d Assessment Key Assigning Costs and Toner Ratings to Printers Print Audit allows you to assign costs and pages per cartridge for the printers in the scan file Print Audit uses these costs and ratings in some of the reports you can create with the Rapid Assessment Key Reporting Tool You can assign a different cost per page for mono pages and color pages Print Audit automatically saves entered values to a file with the same name as your scan data file but with a cst extension If you delete this file must re enter the values To assign values to a printer Open the scan data file containing the data you want to view Double click in the row you want to change The Editing Printers window appears Enter in the new costs and click the OK button Repeat steps 2 through 3 until all costs are entered E F Print Audit 5 RAK Reporting Tool File Edit Tools Help Of F a 9 Device HP J
26. pport printaudit com Ipport printauditeurope com S i Support prir Sales printaudit con Sales printauditeurope con SalesG jitsa t Sales PRINT _QUDIT Rapid hwo Key Save Scan Click Save List to retain your IP scan for future use A standard Save Prompt box will open and allow you to name the file and select the save location The Print Audit 5 Rapid Assessment Key Reporting Tool allows you to run simple inventory volume and cost reports on the data files the Print Audit Rapid Assessment Key generates Opening a RAK Scan File Before you can run any reports you must open an existing scan file The Rapid Assessment Key Reporting Tool can only read and report on data generated by the Rapid Assessment Key scanning tool If you have not yet created a scan file please see the documentation on the Rapid Assessment Key scanning tool FR Print Audit 5 RAK Reporting Tool CS jE Edt Tools Help Open Scan Data Ctril O Create a Report Ctrl R Print Report Ctrl P Ctrl M Open a scan data file To open a scan file 1 Click the File gt Open Scan Data menu item or the Open Scan Data button on the toolbar A dialog appears asking you to select the scan file you want to view 2 Use the dialog to select the file and click the Open button The data in the scan file displays in a grid NOTE Some columns may contain N A This stands for not applicable and appears for printers that do not support s
27. rams may occasionally report page counts from other parts of the device s memory The Rapid Assessment Key reports only what the device tells it What is the best method to perform a discovery for an organization that has multiple locations each with their own firewall The best way to go about this situation is to scan each location separately It is not recommended to scan over Virtual Private Networks However you can try using the Custom IP Range feature in the IP Range Settings window click New Scan In the Custom IP Range make sure to include the complete range of subnets you wish to monitor Results may vary when scanning remote VPN s For optimum results set the SNMP timeout period from 50ms to 150ms or 200ms www printaudit com ANALYZE REDUCE RECOVER North America and World Wide Toll Free 1 877 41 AUDIT 28348 Print Audit Europe Print Audit i Print Audit lia New Zealand ey Ph AA 409 R 24 Phone ie 44 14 06 Phone 27 8 68 Phone 6 St Pprintaudit St pr De S Support pri z com Sales printaudit com Sales printauditeurope com S Sales printauditaustnz com Rapid Assessment Key PRINT _QUDIT ran two discoveries in a row and they came back with different results in the same unchanged environment Why is that The Rapid Assessment Key uses SNMP to perform the discovery which by its nature does not require a hand shake from the source to the destination To improve the results of the discovery on ol
28. running the setup exe located in the Support folder on the Rapid Assessment Key This program is a Microsoft Bootstrapped product and will only install Microsoft components can t get The Rapid Assessment Key to run on my Compaq or Dell computer system what do do In most cases The Rapid Assessment Key will operate on Compaq and Dell systems Sometimes there may be difficulties because of their USB port settings This setting is a USB power saving feature that will turn off power to the USB port and not allowing any devices to be detected until the port is turned on This can be remedied by changing the power settings through the BIOS For an easier setup it is best to use a system that is not Compaq or Dell can t get The Rapid Assessment Key to operate on a Novell or Linux Network what do do The Rapid Assessment Key will not operate on these networks The Rapid Assessment Key must run on a TCP IP based Windows network Performing network scans collecting device data The Rapid Assessment Key will not discover any devices using QuickScan what do do It is possible that the default IP Range used for QuickScan is not the same IP range that is used for the printing devices at that specific location In this situation you may need to use the Custom IP Range feature in the IP Range Settings window To determine the appropriate IP range contact the network administrator Why does The Rapid Assessment Key only work on
29. st version User Manual Opens the manual you are viewing right now About Displays the Rapid Assessment Key s version number ANALYZE REDUCE RECOVER www printaudit com North America and World ine oll Fre 4 AUDIT 28348 Print Audit Euro Print Audit kn en Print Audit lia New Zealand Pi none 44 14 06 Phone 27 8 3468 Phone 6 31 a Su suditsa com Sales orint taudit com Sales com Sales printauditsa com Sales printauditaustnz com PRINT _QUDIT Rapid Assessment Key X Auditor Print Audit Rapid Assessment Key 2 1 31 DER Fie Help Auditor Restarter tAssetIracker _ 2IP Analyzer 4 Optimizer Pe apid NTA or ey lt New Sea connie Print t Report Save aglosy Email R port Color Count iP Device Description Serial Number 192 168 1 4 HP LaserJet 9000 Series JPBLP12870 ae ie ON 192 168 1 5 hp color LaserJet 5500 JPHS006445 88299 Color Powersave on 192 168 1 11 HP JetDirect External LEXMARK OPTRA T612 3 Power Saver 192 168 1 13 HP LaserJet 55i AAXXYYS999 READY 192 168 1 22 hp color Lasewet 4600 JPAKDO8733 TRAY 3 EMPTY 192 168 1 26 HP JetDirect External LQ 2080 192 168 1 29 LASER CLASS 3170 192 168 1 45 HP Color LaserJet 4500 JPHCF13393 6276 POWERSAVE ON 192 168 1 54 Lexmark Optra T612 41MP679 532 09wd2 11K3321 41MP679 Power Saver 192 168 160 hp color LaserJet 4600 JPAKCO8398 16818 ORDER MAGENTA 06 06 2005 08 43 42 DONE 06 06 2005 08 06706 200
30. t Audit Sae eae Print Audit lia New Zealand Phone 44 14 06 Phone 27 8 3468 Phone 6 31 Su aud itsa c com Sales printauditsa com Sales printauditaustnz com Rapid Assessment Key Preferences e Community Strings Add extra community strings public is assumed automatically as the default community string to be used for reading devices You may add remove or change the priority order of additional community strings Regional e Country Select the country you reside in e Delimiter A one character delimiter that is used to separate data example a comma e Timezone Enter the time zone in which you are located e Language Choose the language you wish to use in The Rapid Assessment Key This will not change the language used by the program itself Save and Close e Select Save and Close any time you change a setting and want it to be retained Exit Closes the Rapid Assessment Key Help Menu The Help Menu contains five selections Check for Update FAQ User Manual Video Demo and About Check for Updates Allows you to check whether you have the latest version of The Rapid Assessment Key or whether there is an upgrade available for download If there is an upgrade available you will be prompted to select if you want to download and install it If you choose to download and install an upgrade the upgrade will automatically perform The Rapid Assessment Key will close and reopen with the newe
31. t name and location for the comparison result file If left unchanged the file will be saved to the USB key and will be given a unique name that includes a time date stamp and indicates that it is a compare file Step 3 allows you to select Compare Files and Output Result This will run a comparison on the two files that were selected and generate the file that was specified in Step 2 When the comparison is complete you will be prompted to open the result file if desired If Yes is selected the CSV format of the comparison will open which has the same format as the Comparison spreadsheet shown in 3 2 Rescan If No is selected the CSV format will not open but the file will be available for later use in the location that it was saved at The Comparison tab will also appear at the end of a scan comparison This appears in the same format as shown in 3 2 Rescan Print Report After a discovery is complete you have the option of printing the results directly from Auditor Selecting Print Report will print the results displayed in the Discover tab only Any results in the Comparison tab will not be printed After selecting Print Report a standard Print prompt will appear allowing you to select the device to print to number of copies etc General m Select Printer mn zN 3 gt A EPSON Fax on Fax on marge Fax HP LaserJet AL C19 192 168 0 33 E Status Ready J Print to file Preferences Location
32. taustnz com www printaudit com North America and World ine oll Fre 4 S p Sales printaudit com ANALYZE REDUCE RECOVER AUDIT 28348 Print Audit Euro e Print Audit kn en Print Audit lia New Zealand Phone 27 8 3468 Phone 6 Su aud itsa com Sales printauditsa com Sales printauditaustnz com
33. texi Rescan If it is not the first time you have performed a scan on a specific network you can choose to use the Rescan function instead of the New Scan function The Rescan function allows you to run a scan with previously determined settings and immediately compare the results to a previous scan Click the Rescan button to begin When Rescan is selected a selection box will open allowing you to choose which scan you would like to compare against Auditor will also determine the scan settings based on the previous scan you select Only previous scans that were performed at the location you are at will be shown in the selection box This is determined by the domain name detected when you run the Rapid Assessment Key www printaudit com ANALYZE REDUCE RECOVER North America and World Wide 77 Print Audit Phone 44 14 3206 Phone 27 Si print Sales printauditeur Toll Free 1 877 41 AUDIT 28348 Print Audit Europe ya h je 44 493 R Sales printaudit com Print Audit Phone 6 lia New Zealand Sales printauditaustnz com Q Rapid Assessment Key PRINT QUDIT Gi Re Scan 20050808_143035 csv 20050808_142937 csv 20050808_142510 csv After clicking OK the discovery will automatically run with the settings used in the previous scan you selected When the scan is complete Auditor will automatically open the Comparison Tab as well as a Comparison Spreadsheet in your default spreadsheet pro
34. the files Print Audit automatically detects which scan file is older and uses it for the base calculating differences in counts between the older and the newer It matches on IP addresses to do the comparisons if an IP address exists in one scan file but not in another no difference is calculated but Print Audit still includes it on the report When creating reports that use costs Print Audit uses the costs per page you have set in the scan file you have loaded not the scan file in the Compare To box There is a special report called the Comparison Report that you can select as a report type This report requires you select a Compare To file and will show which printers match and which printers do not match between two files Troubleshooting the Rapid Assessment Key Opening and running The Rapid Assessment Key The Rapid Assessment Key will not run what do I do Please make sure you meet all requirements as shown in System Requirements on page 1 and Network Requirements on page 1 If you have met the minimum requirements try running the setup exe program located in the Support folder on your USB key You may be missing some system files that this program will correct If the setup exe program does not fix the problem you may be attempting to run the USB key on a computer with 2 hard drives or more than one networked drive Try plugging the USB key into a different system to see if that corrects the problem To correct th
35. then print the reports you create FT Print Audit 5 RAK Reporting Tool DEAR WG Edit Tools Help Open Scan Data Ctr O Serial Location al LEXMARK OPTRA T612 bldg 1 AAYY 9999 lezz JZTEET 5 enver4600 JPAKDO8733 Shelf A BLD1 192 168 1 26 HP JetDirect External LQ 2080 3DISPLAY Busy ONLINE TRUE Order Entry Bld 192 168 1 29 LASER CLASS 3170 Printer Lab 192 168 1 4 HP LaserJet 9000 Series JPBLP12870 Monochrome H 192 168 1 45 HP Color LaserJet 4500 JPHCF13393 building 2 192 168 1 5 hp color LaserJet 5500 JPHSO06445 Quality Control 192 168 1 54 Lexmark Optra T612 41MP679 532 09wd211K3326 41MP679 192 168 1 60 hp color LaserJet 4600 JPAKC08398 Bldg2 192 168 1 70 _ HP LaserJet 5000 Series lt Create a report To create a report Open the scan data file containing the data you want to report on Assign any costs you want to the printers Click the File gt Create a Report menu item or click the Create a Report button on the toolbar The Select a Report window appears 4 Click on the report you want to create It appears highlighted in the grid 5 Use the browse button to the right of the Compare to field to select the scan file you want to use for a base comparison 6 Click the OK button Print Audit creates the report and displays it in a new tab in the main window QS To print a report 1 Create a report according to the section above or click the tab of an already existing report to select it 2 Cli
36. uditeurope com S Sales printauditaustnz com Rapid Assessment Key www printaudit com North America and World igl oll Fre 41 A PRINT AUDIT Gi 5 Click on Scan for Devices to launch the Rapid Assessment Key s scanning tools 6 The End User License Agreement will appear Read through the agreement and select I Accept to continue The Auditor should now be running Rapid Assessment Key Menu Bar File Menu Access the File Menu by clicking on File in the upper left hand corner of the Rapid Assessment Key interface Open Opens any pfs scan file to the Auditor program Auditor Navigates to Auditor Restarter Navigates to Remote Resetter Asset Tracker Navigates to Asset Tracker IP Analyzer Navigates to IP Analyzer Advanced MilBWalker When you scroll over the Advanced selection you will have the option of opening MIBWalker This is a program designed to collect printer MIBs Management Information Bases by specifying an IP Address Community and OID Object Identifier Enter in these three pieces of information and select Get All to collect the MIBs When the MIB scan is complete the information will be available to view and save Completed MIB Walk Save MIB Walk Open MIBWalker Settings Screen Settings The Settings Screen allows you to input custom settings for your Rapid Assessment Key sessions as shown below ANALYZE REDUCE RECOVER 348 Print Audit Euro Prin
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