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The Gold Standard for Mobile Check Deposit 2010-06-09

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1. Smartphones are even replacing desktop and laptop computers for many people especially while traveling or just away from home or office As a result behaviors are changing and consumer expectations are increasingly moving in the direction of having their information at their fingertips anytime As of early 2010 one quarter of all phones are smartphones and that ratio is expected to double by 2014 In absolute numbers there are 45 million U S smartphone users today increasing to 114 million by 2014 Many consumers use mobile banking regularly even daily and almost half of current smartphone users say they are interested or very interested in using Mobile RDC according to research published by Javelin Strategy amp Research Given these numbers and trends banks are offering new mobile services to their customers Those services will help them retain customers by offering increased convenience and better service at lower cost According to a recent April 2010 report by Javelin Strategy amp Research one in four consumers desire mobile remote deposit capture and the business case for mobile remote deposit capture is much stronger for the small business market The report goes on to cite high desire for this service amongst self employed and small business owners iPhone mobile banking and smartphone users And since the bulk of business transactions are made by check mobile deposit is extremely attractive to businesses
2. This is why Mobile RDC will soon be added to the mobile banking offerings of most banks regardless of size and within a few years will be a standard offering no bank wishing to stay competitive can be without 1 Javelin Strategy amp Research April 2010 Mobile Remote Deposit Capture With Consumer Desire Strong Smartphone Adoption and Security Key to Financial Institution Appeal Page 4 The Gold Standard for Mobile Check Deposit Mobile Imaging Technologies 3 Mobile Imaging Technologies Mobile check deposit requires new ways of analyzing and preparing photographs for Check 21 processing as well as extreme recognition to achieve good data accuracy Mobile images can be less than perfect especially when compared to those created with check scanners In traditional check processing with dedicated check scanners a two dimensional image of a check can easily be captured because there are no other objects in the image no confounding issues of lighting contrast shadows and geometrical distortions lens quality or shaking e g from unsteady hands holding the camera The industry refers to this as a constrained environment By contrast mobile images of checks suffer from an almost completely unconstrained environment with unknown distortions of geometry and strong shadows just to name a few What makes the problem much tougher than RDC from check scanners in places such as ATMs is the fact that the check within the mobile photograph
3. is an object in 3 D space That s why mobile capture requires a new domain of extreme image recognition science to be successful There are significant and complex challenges e It s hard to find the check It s hard to de warp the check image It s hard to remove shadows It s hard to read the MICR It s hard to read the correct amount It s hard to do meaningful alerts Page 5 The Gold Standard for Mobile Check Deposit Mobile Imaging Technologies 3 1 It s Hard to Find the Check A key element and technological challenge to processing a mobile check image is to first find the check in the 3 D photograph One approach to help find the check is to insist that the background is noticeably darker than the check making the check stand out Another way is the use of a viewfinder window which restricts the position of the check in the image Such restrictions are neither dependable nor user friendly and often still lead to rejection of the check Imagine forcing the user to use the camera phone in a specific position to take the picture of the check Often such requirements result in users who stop using the service Therefore specialized technology is needed to overcome these challenges and to design a system that optimizes ease of use and offers high recognition standards to deal with the most common image processing problems in an unconstrained environment such as the following e Arbitrary positioning of
4. the check including checks that are upside down or have a significant degree of perspective distortion e Complex backgrounds possibly including the presence of multiple objects of different colors and or reflections e Low contrast including backgrounds that are lighter than the check and insufficient lighting For example while the check shown below can be found and extracted correctly from the mobile photograph improper processing will cause the check to become unusable Figure 1 Examples of correctly and incorrectly finding the check in the image Incorrectly found and extracted Unusable image Banks cannot process it Correctly found and extracted Usable image Mobile check and background objects Page 6 The Gold Standard for Mobile Check Deposit Mobile Imaging Technologies 3 2 It s Hard to De warp the Check Image In real life paper checks are often warped folded in various irregular ways due to having been carried around in wallets purses or pockets Traditional scanners deal with this situation by physically smoothing out the paper during scanning by pressing it between two flat surfaces However this is not the case with a mobile photo of a warped check Failure to de warp results in an unreadable check and a failed deposit Without advanced de warping techniques a large number of all check images will be rejected by the bank s processing system or flagged for manual proces
5. va NK EER OTE tN Ta ES GN CH lV Uata e em LSL LSL EIER EST ASH 2G 254 2224 300064 LB bn oodkzoooooe P 3 4 It s Hard to Read the MICR The ability to accurately read the MICR line on mobile check images is one of the most important parts of mobile check deposit because it contains key account and routing information The system needs to be highly accurate and to detect problems early in the process Reading the majority of checks correctly and rejecting just a few as illegible rather than returning wrong data is required for the system to be practical While the MICR data is required for depositing purposes it is also an excellent indicator of overall mobile image quality Therefore a MICR confidence level should be used by the system to make real time decisions to accept or reject a transaction The decision depends on the chosen confidence threshold set by the bank thereby implementing a convenience vs risk tradeoff A lower threshold yields fewer rejects thus becoming more convenient for the user but risks a higher error rate and vice versa Page 8 The Gold Standard for Mobile Check Deposit Mobile Imaging Technologies The ideal technology will deliver not only a highly accurate MICR reading but also an extremely reliable MICR confidence metric which allows the application to reduce risks far below 1 while inconveniencing very few customers The mobile MICR technology that you use shoul
6. Mail and Browsers Make Believe Solutions 4 1 Email Is Not a Solution Some vendors tout email as a solution to mobile check deposit However there are numerous serious issues with using email for this purpose Systems based on email are neither secure nor easy to use Email s lack of security 1 2 3 4 5 If the phone is lost or accessed by an unauthorized person an email message left in the Sent folder is a security risk until the user deletes it And doing that is easy to forget Encrypting email is too difficult to set up for most people and therefore rarely done Copies of email messages and their attachments are stored on several servers along the route where each server is a potential security risk In addition check images may reside on the phone unencrypted The email message must include the user s account identification since the sender s email address alone likely does not identify the specific account to deposit into the amount deposited and likely additional information e g a password or PIN It is easy to spoof an email address pretending to be someone else Ease of use issues 1 2 3 User must have email installed on the phone After taking the images the user must open the email application on the phone create a new message and attach the front and rear images of the check This requires browsing through the images collected on the phone and selecting the correct images i
7. Mitek systems The Gold Standard for Mobile Check Deposit The Only Viable Approach for Implementing Mobile Remote Deposit Capture Technology and Business Considerations Mitek Systems Inc www miteksystems com June 2010 Copyright 2010 Mitek Systems Inc The Gold Standard for Mobile Check Deposit Table of Contents rt TESST YS AIRY es itt le ih a ta et els hs ee he A A hi he ta 2 THE OPPORTUNITY GROWTH OF MOBILE CHECK DrEposermr 3 MOBILE IMAGING FECHNOLOGIES gege Een 4 E MAIL AND BROWSERS MAKE BELIEVE GOLUTIONS 5 THE GOLD STANDARD DOING MOBILE CHECK DEPOSIT Hien 6 THE COST OF FAILURE IS TOO HIGH ccccccccsccssssseeeeeeceecssccesssesseeeeeeeeeeesseccaasees 7 MITEK THE LEADER IN GOLD STANDARD NNOVATION sssannnnnnnnnsnnnninrennenennnnnrrerrennene Page 2 The Gold Standard for Mobile Check Deposit Executive Summary 1 Executive Summary THE OPPORTUNITY The explosive growth in consumer and business adoption of mobile banking services presents new opportunities and challenges for financial institutions FIs Most recently mobile check deposit services have begun to alter the mobile banking landscape Mobile check deposit offers consumers and businesses the convenience of easily depositing checks from anywhere Some benefits financial institutions will realize from mobile deposit are the ability to offer attractive new customer services increased profits enhanced customer loya
8. d be just as accurate as check scanner technology with a read rate correct results above 99 while keeping the error rate below the 1 threshold typically accepted by banks 3 5 It s Hard to Read the Amount It is difficult to read the amount on any check image but even more so on mobile images because of unconstrained distortions Yet because accuracy is paramount the amount cannot be verified through lookup mechanisms the way that routing and account numbers can The most reliable way to obtain the correct amount is to ask the user to enter it and to compare that value against the data extracted from the check image using CAR LAR Courtesy Amount Recognition Legal Amount Recognition Barring intentional fraud the user will enter the correct amount each time Using the assumption that the user entered amount is trusted the system never needs to reject a deposit due to an uncertain amount Instead the amount can be automatically verified by using advanced voting logic that compares the courtesy legal and user entered amounts and associated data This way the system will merely flag deposits with mismatched amounts for review by the financial institution rather than return them to the user This improves the user experience significantly without affecting accuracy to any noticeable degree 3 6 It s Hard to Do Alerts Alerts are feedback messages from the system to the user These messages can originate from the phone from the mobil
9. d with the issue of overcoming the security features designed into the check stock which make modifying and copying i e scanning difficult While this reduces the risk of fraud on paper checks it makes the digital imaging world of checking much more difficult Many of the security backgrounds printed on checks make it very difficult to automatically extract data from them The following images show how important it is to use the proper advanced technology to remove traces of the background from scanned images Failure to remove the security background results in poor images which the bank would either reject or process manually both very undesirable choices Page 13 The Gold Standard for Mobile Check Deposit Doing Mobile Check Deposit Right SAN DIEGO CA 92117 Original check with a diamond pattern secure background PAY TO THE ORDER OF zg Sal 4 The same check after conversion to black and white using a primitive conversion completely unsuited for automatic processing The same check after conversion to black and white using SAN DIEGO CA 92117 advanced software well suited 7 P 4 for accurate automatic Pa mon i s E processing i 5 5 4 Scalability amp Integration Both the mobile application and the servers it connects to must be able to scale to support large numbers of customers using the system concurrently during peak times as well as interface with an Es existing credent
10. e check deposit server or from the financial institution s own system For alerts to be useful they have to be specific which is often difficult Alerts typically fall into the following three categories a Image quality issues which the user can correct by re taking the photos b Technical issues which prevent the user from completing the deposit e g wrong account password no Internet connection etc c Business issues such as exceeding a per check or daily deposit limit etc Obviously the user can only correct the first type of issue while the other two prevent them from making the deposit at that moment However it is still important to let the user know exactly why the transaction could not be completed and what they can do about it e g take the photos again wait for an Internet connection or call the bank Of the three types of alerts the first is the most difficult to offer actionable feedback The system must offer as much specific assistance as possible to allow the user to take better pictures given the large variety of potential image issues insufficient lighting cut off corners two front images etc This requires an entire new class of photo analysis tools designed for the world of full color high resolution 3 D photographs the mobile check imaging test suite This new category of software is described later in this paper Page 9 The Gold Standard for Mobile Check Deposit Make Believe Solutions 4 E
11. e no choice but to deploy MRDC to stay competitive but they must do so ina comprehensive secure user friendly fashion that addresses all associated issues or risk severe repercussions Page 17 The Gold Standard for Mobile Check Deposit The Leader Mitek 7 Mitek The Leader in Gold Standard Innovation Mitek created the Gold Standard for Mobile Check Deposit because the mobile RDC opportunity is irresistible and requires new technology that is extremely difficult to do properly while the cost of failure is simply unacceptable Mitek has set the Gold Standard It s not just hard to build it s expensive because it requires multi disciplinary expertise to do it right The cost for achieving this can be prodigious because it requires expertise in smartphone platforms network security industrial strength server software and Web services interface usability advanced mobile imaging analysis and repair tools and phone server communication And after launching a Gold Standard capable application it must be tested and certified and supported and extended as telecom standards evolve Mitek Systems has been developing and marketing check processing systems for more than 20 years establishing itself as the market leader in traditional back office check processing Mitek staff have published papers obtained numerous image processing and data extraction patents and participated in major banking industry initiatives such as FSTC s
12. ell as satisfy another full range of acceptance conditions The challenge is to do this while maintaining security accuracy and ease of use Therefore as you consider deploying MRDC you need to consider the following issues e End to end security Ease of use Accuracy Scalability and integration Support for many smartphone platforms Adherence to industry standards Mobile check imaging test suite 5 1 End to End Security Any application running on the Els servers or exchanging data with them must protect that data from unauthorized access or modification The information provided by mobile check deposit must verifiably come from a known customer be intended for an existing account and use a valid check Check images are not stored on the phone and whatever information that does remain on the phone must be temporarily protected i e with passwords and encrypted using state of the art 128 bit encryption The phone itself must implement industry standards for secure access storage and transmission such as those provided by the FFIEC www ffiec gov and other organizations Duplicate check detection built into the mobile check deposit system is instrumental in helping curb both intentional and unintentional multiple presentment of a check Fraud detection and prevention are greatly aided by two factor authentication i e uniquely identifiable phone plus username password by not storing sensitive data on the phone and by keeping a complete a
13. erance and if an application exceeds those limits the user will either switch to another application if one is available or revert to non mobile methods such as going to a bank branch or an ATM Therefore a high rate of false rejections where potentially valid check images are rejected will annoy customers jeopardize customer retention and shrink service revenue 5 3 Accuracy Nothing is as important to a user of a financial application as the protection of their money and related information Protection includes not only data security but accuracy as well wrong data may be as harmful as stolen data Any discrepancies need to be displayed and resolved immediately with options and remedies clearly spelled out For example it is preferable to reject an illegible check and ask the user to either resubmit the check or go to the bank rather than risk uploading wrong information However doing so must be the exception rather than the rule Fortunately there is now mobile MICR technology available which has reached levels of accuracy approaching zero errors the vast majority of MICR lines are read correctly while the rest are rejected as illegible Wrong answers are practically eliminated And as mentioned earlier the high accuracy achievable when reading the amount automatically combined with the user s manual entering of the amount eliminates most problems with this data set From its early days check imaging technology has been face
14. ialing deposit systems business rules and process flow This is central to achieving the lowest possible Total Cost of Ownership TCO Integration with mobile banking The integration with existing mobile banking providers and systems can occur either as a stand alone system that exchanges files or messages or as a tightly integrated component within the existing mobile banking infrastructure Regardless of the integration method the mobile check deposit system must be able to handle massive amounts of concurrent uploads while maintaining low levels of latency Integration with check processing infrastructure i e RDC home deposit item processing When deploying mobile check deposit it is of an advantage to leverage your existing system for workflow risk management fraud mitigation etc The mobile component should fit seamlessly into this existing infrastructure in fact the back office system should not have to know or care how the transactions originated Connecting to the features your existing infrastructure already offers reduces duplication support efforts and TCO while increasing security and smoothing the integration path Page 14 The Gold Standard for Mobile Check Deposit Doing Mobile Check Deposit Right 5 5 Support for Many Phone Platforms There are countless phone models out there based on a number of underlying platforms Offering the service to a significant segment of the market requires supporting multiple platf
15. k This occurs when the check was not flattened prior to taking the picture Such cases may cause wrong MICR or amount recognition and substandard visual quality Image size test Test identifies mobile images showing a check taken from too great a distance Although the software can correct for the size and for most perspective distortions the resulting image will lack sufficient detail for processing This is similar to zooming in too much on a photograph the objects get bigger but also blurrier MICR line test Test identifies mobile images with an illegible or illegal MICR line Front back mismatch test Test identifies cases when front and back images were taken from different check types i e personal and business checks Front as rear test Test identifies cases when an image of the front of a check was submitted as an image of the back 6 The Cost of Failure is Too High As more and more users want to have their bank s services available on their smartphones the banks must satisfy that demand or risk losing existing customers and not gaining new customers On the other hand implementing these services without addressing all corresponding challenges will lead to limited adoption unacceptably high risk data breaches loss of customer trust and brand value A bank deploying a mediocre service with serious issues will invariably be seen overall as a weak player not worthy of the consumers business and trust In short banks hav
16. lty and significant cost savings THE NEED FOR NEW TECHNOLOGIES To achieve these benefits mobile check deposit systems must first address a new set of technical challenges that are completely unaddressed by traditional check processing technologies Mobile Remote Deposit Capture Mobile RDC or MRDC requires a new set of technologies know how and domain expertise That is no trivial task Because check images submitted via camera equipped smartphones can be much harder to read and verify than images captured with traditional check scanners new solutions are required to fully address the image processing complexities involved in accurately and efficiently processing mobile deposits THE CHALLENGE OF DOING IT RIGHT While overcoming these challenges mobile deposit technology must simultaneously offer a superior user experience while maintaining high performance standards for Check 21 processing It must deliver high security and accuracy provide real time guidance to the user and more Users will not tolerate services which would require them to take a picture multiple times for each deposit Banks will not tolerate lack of security false acceptance or insufficient audit trails This white paper explains the challenges of doing mobile check deposit correctly and efficiently THE COST OF FAILURE IS TOO HIGH The cost of failing to address the challenges outlined here will result in avoidable costs of expensive manual intervention reduction i
17. n customer satisfaction and loyalty loss of revenue increase in fraud and damage to the bank s brand as a provider of quality services EXPERTS NEEDED THE GOLD STANDARD FOR MOBILE DEPOSIT To derive potential benefits while avoiding risks and costs mobile check deposit requires a higher standard of processing technology than ever before Make sure your rollout plan includes a solution that implements this Gold Standard to assure a successful deployment End to end security Accuracy Ease of use Scalability and integration Support for many smartphone platforms Adherence to industry standards Mobile check imaging test suite Page 3 The Gold Standard for Mobile Check Deposit The Opportunity Growth of Mobile Check Deposit 2 The Opportunity Growth of Mobile Check Deposit In rapidly increasing numbers people use their phones for more than conversation they use it to access Web sites send email and text messages and more Smartphone users i e owners of BlackBerrys iPhones and Android phones make up the segment that is the fastest growing A phone is considered a smartphone if it allows third party developers to create and install software other than what the phone manufacturer or network carrier provided The explosive growth of such third party applications is a current phenomenon with the Apple Store currently hosting around 200 000 applications and other platforms making great advances in an effort to remain competitive
18. n the correct order The user must enter identifying information for the transaction which is tedious error prone and insecure see above Integration issues Emailing information to a server somewhere does not constitute integration Rather it amounts to reckless publishing of sensitive data Sending status updates to the user simply results in more unsecured data being released In addition it becomes nearly impossible to provide the user with clear status updates regarding multiple deposits Imagine searching through your inbox trying to find the latest status of two deposits you made last Tuesday Or finding a message asking you to re do a certain deposit only to wonder if you did in fact do so Searching the Sent folder next Page 10 The Gold Standard for Mobile Check Deposit Make Believe Solutions 4 2 Browser Based Systems Are Not a Solution Another apparently easy solution especially with regard to supporting multiple phone platforms is a browser based Web application However these applications suffer from many of the same security and usability issues as email based systems While browser connections can be secure using HTTPS SSL the browser still often leaves sensitive information behind copies of the check images for example or the login credentials in the cache But that s not all Phone browsers suffer from additional limitations 1 Some carriers deliberately disable the browser s ability to u
19. orms each with its own development languages features restrictions etc For example RIM s BlackBerry phones fall into at least three major families all of which differ noticeably from each other Microsoft s Windows Mobile platform is undergoing a major revision from the current version 6 to the new version 7 which will not be backwardly compatible requiring significant rewriting of existing Windows Mobile applications Finally different phone models sport very different cameras and optics each requiring customized settings such as compression levels and image size to produce the best images for MRDC All of this results in a high TCO to maintain an offering across a wide segment of the smartphone market and needs to be considered when making a buy v build decision 5 6 Adherence to Industry Standards Any check deposit system must adhere to multiple industry standards such as Check 21 FFIEC s two factor authentication originally designed for ATMs but applicable to mobile devices and others In addition the introduction of full color photographs adds the requirement for an entirely new set of standards Mobile Check Imaging Page 15 The Gold Standard for Mobile Check Deposit Doing Mobile Check Deposit Right 5 7 The Mobile Check Imaging Test Suite We already discussed several of the major image analysis and repair challenges facing a mobile check deposit system However those are just the main ones from a long list of p
20. otential problems and conditions that must be tested for then flagged or repaired if found The list below shows the complete set of image analytics tests required by mobile check images It is important to note that given high quality imaging software many of the problems described here can often be repaired allowing the deposit to be accepted and making for a good user experience There is no overlap between Check 21 image tests and mobile image tests since the former are designed for black and white scanned i e 2 D images while the latter are performed on full color 3 D images Even the Check 21 out of focus test which alone is performed on a grayscale image is designed for a scanned 2 D image Image focus test Test identifies blurry mobile images Detection of blurry images is one of the most important Mobile IQA Image Quality Analysis tests as such images are often unusable in remote deposit capture systems Undetected black and white blurry images may be completely illegible contain lots of black speckles noisy images or both Partial shadow test Test identifies mobile images partially covered by shadows Some shadows render a mobile image unusable The reason is that dark shadow creates very high contrast against white check background causing the camera s software to wash out parts of the check Contrast test Test identifies low contrast mobile images A photo taken under insufficient light will yield a lo
21. pload files thus forcing their customers to upload images via the carrier s proprietary mechanism e g a customized SMS app for which they charge separate fees Those mechanisms are not suitable for remote deposit capture 2 There are countless versions of phone browsers each with their own idiosyncrasies and limitations New versions are often pushed to phones or released with new phones and those new versions cannot be relied upon to be better for the purposes of mobile check deposit than their predecessors since features and limitations are changed based on the carrier s business requirements Therefore the idea that a browser based application would provide a secure and supportable solution across multiple phone platforms is illusory Such a solution can never be dependable as there are too many variables out of the deposit vendor s control making maintaining the system and supporting users unmanageable Page 11 The Gold Standard for Mobile Check Deposit Doing Mobile Check Deposit Right 5 The Gold Standard Doing Mobile Check Deposit Right Deploying mobile check deposit requires a whole new domain of extreme science For example mobile check deposit requires a brand new class of mobile image analytics and repair as well as recognition technology To achieve successful deployment we ve seen that the mobile check deposit system must convert a full color 3 D photo into a 2 D black and white image of a check as w
22. sing since the information on them cannot be extracted automatically This leads to a large proportion of rejected or failed deposits and increased labor costs frustrated users and damage to the bank s reputation and business Figure 2 Examples of correctly and incorrectly de warping the check image Incorrectly detected and repaired MICR cut off Unusable image Banks cannot process it Correctly detected Warped check and repaired Usable image Page 7 The Gold Standard for Mobile Check Deposit Mobile Imaging Technologies 3 3 It s Hard to Remove Shadows Shadows frequently occur on mobile photos taken in bright sunlight where an object obstructing the direct sunlight causes a deep shadow on part of the check This problem does not usually appear in an indoor setting and certainly never on an image scanned in a constrained environment Undetected or unrepaired shadows result in unusable images increasing the number of rejected images With advanced mobile imaging techniques shadows can not only be detected but often eliminated preventing the need to ask the user to take the photo again Figure 3 Examples of correctly and incorrectly removing shadows from the check image Incorrectly processed Unusable image Banks cannot process it Correctly detected and repaired Check with shadows Usable image 2143 mmm D monu 1 oousi Se DEE 7 Y 7
23. udit trail of all transactions on the server Risk management tools and fund availability policies must also be built in or integration hooks provided All these features can also be integrated into the Fl s existing fraud prevention and protection systems bringing mobile deposits under the His total security umbrella Page 12 The Gold Standard for Mobile Check Deposit Doing Mobile Check Deposit Right 5 2 Ease of Use Often Forgotten It is important to remember that one target audience for mobile check deposit is the casual user who typically deposits just a few checks per week or a mobile professional The plumber who visits your home and the vendor at a flea market would both like to accept checks risk free These users expect a streamlined workflow optimized to quickly deposit a single check This differs from the requirements of a merchant with a stationary place of business depositing a batch of checks every day who may opt for the speed of traditional check scanning unbothered by the relative immobility of the device The mobile check deposit application must offer an easy to understand and streamlined user experience Any application that does not immediately meet user needs in utility or ease of use will be discarded in favor of another one that does Applications that deal with the user s finances are typically given slightly more leeway in terms of usability or rather lack thereof However there are limits to that tol
24. w contrast image Because of this poorly implemented black and white conversion software may incorrectly white out part of the foreground such as MICR line amount or date or black out part of the background resulting in poor image quality Plain skew test Test identifies photographs showing a significantly rotated check image This skew can cause image quality problems especially when the skew is large and results in cropping errors View skew test Test identifies images with significant perspective distortion Perspective distortion appears when the camera s direction is far from perpendicular to the document The view skew does not usually cause image quality problems unless the angle is too large when it becomes impossible to estimate the check s original size personal v business or to read the MICR or amount data Cut corner test Test identifies images with one or more corners of the document being cut off located outside of the mobile image Such cases may cause wrong MICR or amount recognition or loss of other important check data Page 16 The Gold Standard for Mobile Check Deposit Doing Mobile Check Deposit Right Cut side test Test identifies images with one or more sides of the document being cut off located outside of the mobile image Such cases may cause wrong MICR or amount recognition or loss of other important check data Warped image test Test identifies mobile images showing a significantly warped chec
25. www fstc org creation of the industry wide standard for image quality and usability metrics Now Mitek has developed the next generation of check deposit software designed specifically for the mobile marketplace This extreme science has produced patent pending innovations such as the extraordinary Mobile MICR whose accuracy reaches four nines i e 99 99 Mobile IQA specific to phone cameras and check amount recognition with an accuracy of better than 87 1 87 of all checks read correctly with less than 1 error rate and the remainder being illegible Mitek is the leader in the new recognition domain of mobile imaging turning the camera on any cell phone into a virtual scanner in your pocket Mitek Systems has partnered with the leading item processing and RDC vendors As a result its Mobile Deposit supports all leading check processing systems and allows for customized levels of integration with each including their risk management tools Mobile Deposit also satisfies all relevant industry standards such as Check 21 image quality FFIEC s two factor authentication for security and more Mitek set the Gold Standard for Mobile Check Deposit Call us www m iteksystems com sales miteksystems com 858 503 7810 V1 1 6 9 2010 Page 18

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