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SUNNY WEBBOX - User Manual

1. 52 Saving Recorded Data on an SD 53 Setting Data 5 54 Displaying Available Memory Space in the Sunny WebBox 54 sh Spr ew Bon aly CP a a WOO 55 eae eee a lee eee T UMEN 55 Setting the Date and Times moea mei a a 55 Setting th Languages sce eee cased peat At 55 Setting the Operator Name 55 Setting the Communication Type of the PV Plant 56 Setting 5 ees dede de 56 Setting ETHERINET rer pt te ee e e ee 57 Setting up Access to the Sunny WebBox via the Internet 58 Modbus 58 Activating or Deactivating the Modbus 58 Changing the Modbus Unit ID 59 Modem Configuration 59 Enabling Modem Dial up 59 Testing the Connection e 59 SWebBox BA en 36 9 Table of Contents SMA Solar Technology AG SMA America LLC 10 6 10 6 1 10 6 2 10 6 3 10 7 10 8 10 9 10 9 1 10 9 2 10 10 10 10 1 10 10 2 11 11 1 11 1 1 11 1 2 11 1 3 11 1 4 11 2 11 3 11 3 1 11 3 2 11 3 3 11 3 4 11 4 11 5 11 6 Ensuring Access 5
2. Symbols Used nae cesce b edd adipi os Terminology ee trit Supported ProdUcts a cdi aaa da a ed aan daa Target Group i o eee tee te He DE Safety Precautions coss mde eie fd Ru emt fiai qe Scope of Device i maa aaea duet Racked ds d a dead Overview of the Sunny WebBox LEDs Overview of the Connection Area Overview of the LEDs on the Network Connection Commissioning i 2425 EE EACERRUAUES DR ADR E ond Commissioning Options Mounting Installation Location Requirements Connecting the Sunny WebBox Directly to the Computer Configuring the Network Settings on the Computer Information on Network Settings on the Windows 7 Windows Windows XP Windows 2000 Logging into the Sunny WebBox for the First Time SWebBox BA en 36 Table of Contents SMA Solar Technology AG SMA America LLC 6 6 6 6 1 6 6 2 6 6 3 67 6 8 6 8 1 6 8 2 5 9 6 9 1 6 9 2 6 10 7 1 7 2 8 1 8 1 1 8 1 2 8 1 3 8 1 4 8 1 5 8 2 8 3 8 4 9 Configuring Sunny WebBox for the Local Network 29 Information on the Network Configura
3. 44 Parameterising 45 Displaying the Event 45 Managing Plant Data 46 Information on the Plant 46 SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC 9 2 9 2 1 9 2 2 9 2 3 9 2 4 9 2 5 9 3 9 3 1 9 3 2 9 4 9 4 1 9 4 2 9 5 9 6 9 6 1 9 6 2 10 10 1 10 1 1 10 1 2 10 1 3 10 2 10 2 1 10 2 2 10 3 10 4 10 4 1 10 4 2 10 5 10 5 1 10 5 2 User Manual Table of Contents Plant Presentation in Sunny 46 Registering Sunny WebBox in Sunny 46 Activating Deactivating Data Transmission to Sunny Portal 47 Adjusting the Plant Identifier for Sunny 48 Deleting the Sunny Portal 48 Accessing the Sunny WebBox via Sunny 48 Integrated FTP Server 50 Defining Read and Write Access Rights for the FTP Server 50 Calling up FTP Server via the Internet 50 Wo Mp 51 Activating Deactivating FTP Push 5 Testing the FTP Push Function 52 HTTP Download Via the User
4. 85 Setting up a Proxy Exception Rule in Internet Explorer 85 Activating IPv in Windows XP SP2 86 Accessing Sunny WebBox via integrated analog modem 86 Actessorles cuo edo qos adi P ITA HORE NS 88 SD riporta aacra ee awe e DANN 88 R5485 Data Cables v vestes e cu de ees 88 Technical Data 88 Sunny WebBox acted d tan E a aan a e e nn 88 Plug in Power Supply 89 Compliance Information 90 Contacts esso eis EO e e Ded TS 91 SWebBoxBA en 36 n Table of Contents SMA Solar Technology AG SMA America LLC 12 SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC Information on this Manual 1 Information on this Manual This manual describes how to assemble install commission and operate the Sunny WebBox Keep this manual in a convenient place for future reference This manual does not contain any detailed information about the connected devices Detailed information on connected devices is provided in the device manuals 1 1 Validity This manual is valid for the Sunny WebBox with hardware version M1 or higher and firmware version 1 61 or higher 1 2 Additional Information You will find further information on the Sunny WebBox in the downloads area of www SMA Solar com e Certificates and approvals for the Sunny WebBox
5. from socketoutlet 6 Wait 15 seconds 7 Reconnect the plug in power supply to the socket outlet M Sunny WebBox will now start with the default settings User Manual SWebBox BA en 36 73 Service Functions SMA Solar Technology AG SMA America LLC Resetting the Sunny WebBox Using the Reset Button From Sunny WebBox version E1 onwards the hole for the Reset button is found on the rear panel of the Sunny WebBox under the upper left support Only press the reset button when the Sunny WebBox is switched on 1 If the Sunny WebBox is mounted on a top hat rail remove it from the top hat rail If the Sunny WebBox is mounted directly on a wall push the Sunny WebBox upwards slightly and remove the it from the wall Resetting specific Sunny WebBox settings e 1 Depending on how long you press the Reset button the Sunny WebBox performs the actions listed in the following table Time 5 seconds Action Resets the passwords to the default setting All other settings event memory network settings modem settings and portal settings will remain intact 5 15 seconds Resets the network settings to the default setting All other settings event memory modem settings portal settings and passwords will remain intact 15 30 seconds Resets all settings event memory network settings modem settings Sunny Portal settings and passwords of the Sunny WebBox to the default settin
6. e Set up secure passwords see 10 6 1 Strength of Passwords page 60 Change your passwords at regular intervals Use different passwords for different user groups Set up a firewall Close unnecessary network ports Never leave slips of paper with passwords lying around Check the strength of your password Choose a more secure password if necessary On initial installation of the Sunny WebBox no devices have been detected yet the user interface prompts you to change the default password 10 6 1 Strength of Passwords To increase the security of your password note the following when selecting a password e Use passwords with a minimum length of 8 characters The longer the password the more secure it is Do not use names or common words e g dog cat or house e Avoid using words that have any personal relevance to you such as the names of persons or pets personal identification numbers or car licence plates Do not repeat names or words e g househouse catcat Use a combination of upper and lower case letters special characters and numbers Do not use number and letter combinations which are consecutive on a keyboard for example 12345 qwerty 10 6 2 Changing your Password E Identical passwords for the user groups If your user password is the same as installer password you will automatically be logged in as an installer 1 Log into the Sunny WebBox in the appro
7. 64 Sunny WebBox reports an error event after two intervals of data compression If you have activated the error alerts the Sunny WebBox will send events of type Error via e mail The Sunny WebBox reports error type events which persist twice as long as the time set for forming averages for data compression see Section 9 6 1 Setting Data Compression page 54 For example if you have set that the Sunny WebBox always forms averages after 15 minutes Sunny WebBox reports error type events which persist for more than 30 minutes The Sunny WebBox does not send events of type Warning and Disturbance by e mail Additional costs for alerts in event of an error Depending on the selected communication type additional costs may be incurred to you for alerts in the event of an error Ask your service provider about possible additional costs Warning or disturbance event reports from the Sunny Portal You can configure the Sunny Portal to send you reports on warning or disturbance events via e mail The e mails can be forwarded to a mobile phone via an e mail to SMS service provider Sunny WebBox settings regarding active alerting in the event of errors do not affect the event reports you can configure in Sunny Portal Displaying error warning and disturbance type events via the user interface The Sunny WebBox enters error warning and disturbance type events in the event report and displays them via the user interface see Section 8
8. 0000000000000 Item Designation Explanation A Serien Nr Serial number of the device Serial No B Version Hardware version of the device Version C MAC Adresse MAC address of the device MAC address User Manual SWebBox BA en 3 19 Device Overview SMA Solar Technology AG SMA America LLC 5 2 Overview of the Sunny WebBox LEDs p TH J d a gay PEPPER G5 S VY CE LED designation Status Meaning USBCOM Flashing green No function Glowing red No function Off No function NETCOM Flashing green The Sunny WebBox is transmitting data to the Sunny Portal or to the FTP server via FTP Push Glowing green The most recent data transmission to Sunny Portal FTP push has been successful Glowing red The most recent data transmission to Sunny Portal FTP push has failed The Sunny WebBox will attempt to transmit the data again according to its settings The Sunny WebBox internal memory can retain the accumulated data for approximately 2 days Off Data transmission is disabled SMACOM Flashing green The Sunny WebBox is communicating with a device Glowing green Plant communication has occurred in the last 5 minutes Glowing red More than one device logged into the communication bus is set as a master Off No communication has occurred on the communication bus in over 5 minutes MEMORY Glowing green SD card is located in
9. Yes The FTP push service is activated Adjust further settings No The FTP push service is not activated Proceed to step 8 Enter the URL and port of the FTP server in the FTP server field In the Upload directory field specify the folder on the FTP server in which you wish to save data Make a selection in the Use authentication field Yes Authentication is needed for the FTP server Adjust further settings No Authentication is not required User name and Password do not have to be entered Proceed to step 6 Enter the data of your FTP server in the User name and Password fields Set the upload frequency see Section 10 7 Setting Data Upload page 61 Select Save The FTP push function is activated deactivated depending on the setting User Manual SWebBox BA en 36 51 Managing Plant Data SMA Solar Technology AG SMA America LLC 9 4 2 Testing the FTP Push Function 1 4 Select WebBox gt Settings gt Data transmission in the user interface M The Data transmission page opens Click the testing button in the Test FTP connection field The Sunny WebBox sends a test file to the FTP server Check whether the Sunny WebBox has transferred the test file successfully to the FTP server FTP connection test successful Check the content of the test file see Section 15 5 Structure of the Info xml file page 84 on your FTP server The co
10. 1 2 Log in via the user interface of the Sunny WebBox Select WebBox gt Settings gt Data transmission in the user interface Make a selection in the Use Sunny Portal field Yes The Sunny WebBox will transmit data to Sunny Portal Register the Sunny WebBox in Sunny Portal as described in Section 9 2 1 Registering Sunny WebBox in Sunny Portal page 46 No The Sunny WebBox will not transmit data to Sunny Portal Select Save This setting activates or deactivates data transmission to Sunny Portal User Manual SWebBox BA en 36 47 Managing Plant Data SMA Solar Technology AG SMA America LLC 9 2 3 Adjusting the Plant Identifier for Sunny Portal Sunny Portal identifies your Sunny WebBox via the plant identifier In the following cases you must adjust the plant identifier in the Sunny WebBox Data has already been sent to Sunny Portal via another communication device e The plant identifier set for the Sunny WebBox has been reset using the Reset button e Sunny WebBox has been replaced with another Sunny WebBox WebBox is to be added to a plant that is already registered in Sunny Portal Perform the following steps to adjust the plant identifier of the Sunny WebBox for Sunny Portal 1 Register at Sunny Portal www SunnyPortal com 2 Goto Configuration gt Plant properties on the Sunny Portal page 3 Copy the plant identifier to the clipboard 4 Log into your Su
11. Device for Plant Monitoring SUNNY WEBBOX User Manual SWebBox BA en 36 Version 3 6 Cn Legal Provisions SMA Solar Technology AG SMA America LLC Legal Provisions The information contained in this document is the property of SMA Solar Technology AG Publishing its content either partially or in full requires the written permission of SMA Solar Technology AG Any internal company copying of the document for the purposes of evaluating the product or its correct implementation is allowed and does not require permission SMA Warranty You can download the current warranty conditions from the Internet at www SMA Solar com Trademarks All trademarks are recognized even if not explicitly identified as such A lack of identification does not mean that a product or symbol is not trademarked The BLUETOOTH word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of these marks by SMA Solar Technology AG is under license Modbus is a registered trademark of Schneider Electric and is licensed by the Modbus Organization Inc QR Code is a registered trademark of DENSO WAVE INCORPORATED Phillips and Pozidriv are registered trademarks of Phillips Screw Company Torx is a registered trademark of Acument Global Technologies Inc SMA Solar Technology AG Sonnenallee 1 34266 Niestetal Germany Tel 49 561 9522 0 Fax 49 561 9522 100 www SMA de E mail infoGSMA de 2004 to 2014 SMA S
12. 60 Strength of Passwords 2 d erect EEE nen aie 60 Changing your Password ee eee eee 60 Entering the SMA Grid Guard 61 Setting Data 61 Configuring the CSV Data Formot 62 Retrieving or Requesting Data from the Device Memory 63 Activating Deactivating Automatic Data Retrieval from Fault Memory 63 Manually Requesting Data from the Fault or Event Memory 63 Active Alerting in Case of Error 64 Information on Active Alerting in Case 64 Enabling Disabling Active Alerting in Event of an 65 Service 66 Firmware Update for the Sunny 66 Information regarding Firmware Update for the Sunny WebBox ce tdci el ee hte A ERES 66 Updating the Firmware via the 66 Updating the firmware via an SD Card 67 Updating the Firmware via the User Interface of the Sunny Web Box sae chaser we ou a 68 Performing a Firmware Update for the Inverters 68 Updating the Device Profiles and Modbus Profiles 70 Information Regarding Updating the Device Profiles and Modbus Profiles 70 Updating via the Internet eens eal a 70
13. Information on setting up a local FTP server for automatic reception of plant data via the FTP push function of the Sunny WebBox see the Technical Information Configuring a Local FTP Server e Information on the Remote Procedure Call Protocol of the Sunny WebBox Information on the Modbus Protocol of the Sunny WebBox User Manual SWebBox BA en 3 13 Information on this Manual SMA Solar Technology AG SMA America LLC 1 3 Symbols Used The following types of safety precautions and general information appear in this document 1 DANGER DANGER indicates a safety precaution which if not followed will result in death or serious injury WARNING WARNING indicates a safety precaution which if not followed could result in death or serious injury CAUTION CAUTION indicates a safety precaution which if not followed could result in minor or moderate injury NOTICE NOTICE indicates a situation that can result in property damage if not avoided s Information 1 Information provides tips that are valuable for the optimal installation and operation of the product 1 4 Terminology In this manual the term photovoltaic plant will be abbreviated to PV plant P P P SMA Solar Technology AG SMA America LLC and SMA Solar Technology Canada Inc are hereinafter referred to as SMA Formatting Meaning Save Buttons are displayed in square bracke
14. NV Meee 27777 7 Place the plug on the bottom half of the cable enclosure and use the cable tie to fix the cable sheath to the bottom half of the cable enclosure User Manual SWebBox BA en 3 35 Commissioning SMA Solar Technology AG SMA America LLC 8 Pressthe upper half of the cable enclosure onto the lower half of the cable enclosure and the plug until the terminals snap shut 9 Insert the plug into the SMA COM socket of the Sunny WebBox 10 Check whether jumpers are connected to J1 B and J 1C on the Sunny WebBox SMA COM connector The jumpers are connected upon delivery If the jumpers are not inserted connect them The jumpers enable signal biasing and ensure an adequate signal quality on the RS485 communication bus 36 SWebBox BA en 36 User Manual SMA Solar Technology AG SMA America LLC Commissioning 11 Whether the Sunny WebBox is located at one of the two ends of the RS485 communication bus determines whether or not a jumper must be inserted in J of the SMA COM connection The jumper is connected upon delivery If the Sunny WebBox is located at one of the two ends of the RS485 communication bus a jumper must be inserted If no jumper is inserted connect a jumper Ifthe Sunny WebBox is not located at one of the two ends of the RS485 communication bus
15. no jumper may be inserted in J 1A Remove jumper from J1A M Sunny WebBox is now connected to the RS485 communication bus 6 10 Mounting the Sunny WebBox Wall or Top Hat Rail This section describes how to mount the Sunny WebBox in the following ways e Mounting the Sunny WebBox on the wall e Mounting the Sunny WebBox on the top hat rail Noting the serial number e 1 Before mounting the Sunny WebBox note the serial number on the type label You will require the serial number later to call up the user interface Mounting the Sunny WebBox on the Wall 1 Determine the mounting location taking into consideration the mounting installation location requirements 2 Determine the position of the drill holes on the wall To do so mark two drill holes one vertically above the other at a distance of 75 mm 2 96 in 3 Drill holes with 6 mm 0 24 in diameter at the marked points and insert wall plugs 4 Screw in the screws and leave about a 6 mm 0 24 in clearance between the screw head and the wall User Manual SWebBox BA en 36 37 Commissioning SMA Solar Technology AG SMA America LLC 5 Hook the Sunny WebBox onto the screws M The Sunny WebBox is now mounted on the wall Mounting the Sunny WebBox on the Top hat Rail 1 Hook the two lower brackets of the Sunny WebBox onto the lower edge of the top hat rail 2 Pressthe Sunny WebBox upwards and snap it into the upper brackets of the Sunny WebBox M
16. or IP address of the mail server Mail server port SMTP Desired sender e mail address for the alert e mail User name and password for your e mail account Click testing The Sunny WebBox sends a test e mail to the specified e mail address If you do not receive the test e mail check the spam folder of your e mail inbox and the local network settings see page 29 Select Save Notification in case of error is activated User Manual SWebBox BA en 36 65 Service Functions SMA Solar Technology AG SMA America LLC 11 Service Functions 11 1 Firmware Update for the Sunny WebBox 11 1 1 Information regarding Firmware Update for the Sunny WebBox You have the option of updating the Sunny WebBox firmware The firmware can be updated with or without access to the Internet When the Sunny WebBox firmware is updated all the settings and data will be saved You can update the Sunny WebBox firmware in the following ways e Firmware update via the Internet e Firmware update via an SD Card e Firmware update via the user interface of the Sunny WebBox Reading off the current firmware version of the Sunny WebBox mie You can find the current firmware version of the Sunny WebBox in the bottom righthand corner of the user interface The user interface is temporarily unavailable During the update the Sunny WebBox restarts and you will not be able to access the Sunny WebBox user interface for a short period o
17. 2 Connecting the Sunny WebBox to the RS485 Communication Bus page 34 Check the termination and signal biasing of the RS485 communication bus see Section 6 9 2 Connecting the Sunny WebBox to the RS485 Communication Bus page 34 The Sunny WebBox will not transmit data to Sunny Portal Data transmission is disabled Configure data transmission to the Sunny Portal see Section 9 2 1 Registering Sunny WebBox in Sunny Portal page 46 Check the specified plant name and e mail address You may need to register an account on the Sunny Portal again Contact the SMA Service Line The data upload to Sunny Portal via the analog modem fails repeatedly Incorrect Internet service provider data Check the data entered for your Internet service provider User Manual SWebBox BA en 36 79 Troubleshooting SMA Solar Technology AG SMA America LLC Problem Sunny WebBox does not transmit data via FTP push and or The NETCOM LED lights up red Cause The FTP push function is deactivated Remedy Activate the FTP push function of the Sunny WebBox see Section 9 4 FTP Push Function page 51 You are not connected to the Internet Reestablish Internet access If necessary contact your Internet service provider The Sunny WebBox FTP push function is not set correctly Check that the server address the user name and the password are set corr
18. 9 1 Activating Deactivating Automatic Data Retrieval from Fault Memory 1 Select WebBox gt Recording gt Device hard drive in the user interface 2 Toenable automatic retrieval of data from the fault memory select yes in the Collect automatically fault logs field or To disable automatic retrieval of data from the fault memory default setting select no 3 Select Save M The fault memory settings are now saved 10 9 2 Manually Requesting Data from the Fault or Event Memory B It is not possible to request data from the event memory and the fault memory at the same 1 time Wait until the status of Sunny WebBox is Idle before requesting data from the device memory 1 Select WebBox gt Recording gt Device hard drive in the user interface 2 To start manual retrieval of data from the fault memory select request from the Manually requesting fault memory field 3 To start manual retrieval of data from the event memory select request from the Manually requesting event memory field M The Sunny WebBox is now configured to retrieve data from the selected device memory User Manual SWebBox BA en 36 63 Settings SMA Solar Technology AG SMA America LLC 10 10 Active Alerting in Case of Error 10 10 1 Information on Active Alerting in Case of Error The Sunny WebBox can notify you by e mail when an error event occurs An Internet connection is required for this feature 5 1
19. America LLC Operation 8 Operation 8 1 User Interface The Sunny WebBox is operated via an integrated user interface The image below depicts the user interface start page Logout D Plants Devices pa WebBox Miis Bios fQwna8 006 2000333662 Power 2 4 2 uem today aw fQwna8 006 2000333678 Drs wn38 006 2000333698 13 417 kW Refresh Security advice Password not secure Item Designation A Navigation bar B Structural view or device view Content area D Logout button E Hardware version and firmware version Once you are logged into the Sunny WebBox you can access the various pages using the navigation bar For example this area allows you to configure the network or change the inverter parameters Elements such as the logout button and the hardware and firmware version of the Sunny WebBox can be viewed or used on every page The navigation bar is always available The sub menu changes depending on which main menu item is selected On the start page of the Sunny WebBox there is an overview of the current output the daily yield so far and the total yield up to now of all the connected inverters In general there are two different areas in the web interface where settings can be configured Settings that affect the Sunny WebBox and Sunny Portal Settings that affect the PV plant SW
20. Island devices e All Sunny Central devices Sunny SensorBox SUNNY NET Sunny Boys of type SWR prior to version OCU 8 22 56 SWebBox BA en 36 User Manual SMA Solar Technology AG SMA America LLC mie Default baud rate If not all devices operate with the typical SMA baud rate setting of 1200 baud Settings communication problems may occur Change the baud rate to 1200 baud if necessary Only change the baud rate from 1200 baud when absolutely necessary 3 Select the inverter baud rate in the Baudrate field unless Ethernet is set as the type of communication 1200 All SMA devices 9600 Reserved for future developments 19200 Reserved for future developments 4 Select Save M The PV plant communication has been set 10 2 2 Setting ETHERNET If the devices of your PV plant are to communicate with the Sunny WebBox via Ethernet you must configure this type of communication 1 On the PV subnet mask field of the user interface enter the subnet mask of the communication bus at the central inverter end i PV subnet mask This subnet mask enables the separation of diverse IP address ranges on the communication bus at the central inverter end The subnet mask is preset to 255 255 0 0 when the device is delivered 2 Select Save The PV plant communication has been set User Manual SWebBox BA en 36 57 Settings SMA Solar Technolog
21. Updating vaan 5 Card oa a a eee ER ha ene tens 71 Updating via the User Interface of the Sunny WebBox 71 Stopping the Sunny WebBox 72 Resetting the Sunny WebBox 72 Deleting Device Descriptions 74 SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC 12 12 1 12 2 13 13 1 13 2 13 3 14 15 15 1 15 2 15 3 15 4 15 5 15 6 15 7 15 8 15 9 15 10 16 16 1 16 2 17 17 1 17 2 18 19 User Manual Table of Contents Maintenance and Care 75 Maintenance ran nn Aa E ER 75 A fes 75 76 Disassembling the Sunny 76 Packaging the Sunny amp 76 Disposing of the Sunny WebBox 76 77 Appendix cios dnd debo ha vaio pa eva e s 82 Sending a ZIP File with Service Information 82 Allocating an IP Address in a Local 82 Determining the Network Settings of the Sunny WebBox 82 Structure of the Config xml 83 Structure of the Info xml file 84 Structure of an XML Data 84 Information Regarding Your Internet Browser
22. Use a proxy server for your LAN box continue to section Configure dialup connection If there is a checkmark in the Use a proxy server for your LAN box click Advanced Add 192 168 atthe end ofthe entry in the Do not use proxy server for addresses beginning with field Use semicolons to separate multiple entries Select in the Proxy Settings window Select OK in the Local Area Network LAN Settings window Select OK in the Internet Options window Internet Explorer is now set up Configuring a Dial Up Connection Using Windows XP as an Example 1 11 12 13 In Windows go to Start gt Settings gt Network Connections and then select Create a new connection from the menu The New Connection Wizard window opens Select Next A window for selecting the network connection type opens Select the Connect to the Internet option and choose Nexi Select the option Set up my connection manually and choose Next A window for selecting the Internet connection opens Select the option Connect using a dia up modem and click Next Make the same selection when connecting via ISDN A window for entering the connection name opens Enter a connection name and select Next V The Phone Number to Dial window opens Enter the number of your Sunny WebBox and select Next Enter before the telephone number if your computer is connected to a telephone system whi
23. WebBox SD card slot The update starts automatically If the update was successful you can find the new device profile version under WebBox gt Info in the Device profile version field 11 3 4 Updating via the User Interface of the Sunny WebBox You need an SD card If other update files are already stored on the SD card will be deleted 1 2 e Ensure that an SD card is inserted into the Sunny WebBox SD card slot Log into the Sunny WebBox as an installer Select the required update file in the downloads area at www SMA Solar com and download it to your computer Click the Browse button under WebBox gt Info in the Manual update field in the user interface Select the desired update file and click Open Click Upload in the Manual Update field The Sunny WebBox uploads the file and saves it to the inserted SD card The Sunny WebBox then installs the update If the update was successful you can find the new version under WebBox gt Info in the Device profile version field User Manual SWebBox BA en 3 71 Service Functions SMA Solar Technology AG SMA America LLC 11 4 Stopping the Sunny WebBox You can stop the Sunny WebBox in one of the following ways Stop the Sunny WebBox via the user interface Stop the Sunny WebBox by removing the plug in power supply from the socket outlet Stopping the Sunny WebBox Via the User Interface 1 Log into the Sunny WebBox as an installer 2 Select WebBo
24. a time The user groups have the following rights User group Right User This user group allows the user to read all display relevant information such as instantaneous values and parameter settings Settings that affect functionality cannot be modified The user can choose any plant password for the user group User Installer In addition to the rights available to users this user group may also set or change plant parameters that affect functionality In addition the user group may carry out the following tasks e Resetting the Sunny WebBox to the default settings Safely shutting down the Sunny WebBox e Changing the user and installer user group passwords Changing the parameters of the inverters Logging into SMA Grid Guard Installer with SMA Grid Guard The installer can change SMA Grid Guard parameters for devices rights Logging into the Sunny WebBox 1 Start Internet browser e g Internet Explorer Enable JavaScript in the internet browser e 1 The Sunny WebBox user interface needs JavaScript in order to be able to correctly display and execute the contents and functions of the Sunny WebBox Enable JavaScript in your Internet browser If necessary refer to the help of your Internet browser 2 Enter http 192 168 0 168 into the address bar and press Enter The Sunny WebBox login page opens Ifthe page does not open refer to Section 14 Troubleshooting page 77 e Log in
25. are supported by Sunny WebBox The device profiles also contain the Modbus profiles for Modbus compatible SMA devices You can find the device profile version on the user interface under WebBox gt Info in the Device profile version field You can update the device profiles in the following ways e Update via the Internet Update via an SD Card e Update via the user interface of the Sunny WebBox 11 3 2 Updating via the Internet e Click the Refresh button under WebBox gt Info in the Device profile version field on the user interface of the Sunny WebBox The update starts automatically If the update was successful you can find the new device profile version under WebBox gt Info in the Device profile version field 70 SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC Service Functions 11 3 3 Updating via an SD Card 1 4 Select the required update file in the downloads area at www SMA Solar com and download it to your computer Connect the SD card to the computer and create a folder called Update on the SD card Copy the downloaded update file to the Update folder created on the SD card and then remove the SD card from the computer Save only 1 update file in the Update folder The Update folder must only contain one update file If there is more than 1 update file in the Update folder the device profile will not be updated Insert the SD card into the Sunny
26. connection established B Activity On Connection established no data is being sent or received Flashing The Sunny WebBox is currently transmitting or receiving data Off No connection established User Manual SWebBox BA en 3 21 Commissioning SMA Solar Technology AG SMA America LLC 6 Commissioning 6 1 Commissioning Options There are two options for commissioning the Sunny WebBox e Commission the Sunny WebBox using the Sunny WebBox Assistant recommended e Commission the Sunny WebBox without the Sunny WebBox Assistant Commissioning the Sunny WebBox using the Sunny WebBox Assistant The Sunny WebBox Assistant is software which assists you with the commissioning of the Sunny WebBox Sunny WebBox Assistant can be found on the supplied CD and in the downloads area at www SMA Solar com Proceed as follows Follow the quick reference guide for Sunny WebBox commissioning Then you can e Connect the Sunny WebBox to the inverter see page 33 Set the type of communication of the PV plant see page 56 and detect the PV plant devices see page 44 Commissioning the Sunny WebBox without the Sunny WebBox Assistant Proceed as follows Connect the Sunny WebBox directly to the computer see page 24 Configure the network settings on the computer see page 25 e Configure Sunny WebBox for the local network see page 29 and connect to the local network see page 31 and or configure Sunny WebBox for modem op
27. field on the user interface the Sunny WebBox displays the amount of memory already used in the ring buffer 54 SWebBox BA en 36 User Manual SMA Solar Technology AG SMA America LLC Settings 1O Settings 10 1 System 10 1 1 Setting the Date and Time Select WebBox gt Settings gt System in the user interface Select Change in the Time zone UTC offset field M The Date Time Time zone settings window opens Select the time zone in the Time zone UTC offset field Make a selection in the Automatic change from summer time to winter time field Yes Automatic change from summer time to winter time is active No Automatic change from summer time to winter time is not active Date and time have to be set manually Enter the current date in the New date field Enter the current time in the New time field Select Save The date and time are now set 10 1 2 Setting the Language 1 2 3 Select WebBox gt Settings gt System in the user interface Select your language in the Language field Select Save The language is set 10 1 3 Setting the Operator Name 1 2 3 Select WebBox gt Settings gt System in the user interface Enter the operator name in the Operator name field Select Save The operator name is now set User Manual SWebBox BA en 3 55 Settings SMA Solar Technology AG SMA America LLC 10
28. gateway address of the Sunny WebBox as configured by the user or obtained from the DHCP server DNS Server The DNS server address of the Sunny WebBox as configured by the user or obtained from the DHCP server User Manual SWebBox BA en 3 83 Appendix SMA Solar Technology AG SMA America LLC 15 5 Structure of the Info xml file lt xml version 1 0 encoding utf 8 standalone yes gt Info xmlns hitp www w3 org 200 1 XMLSchema xsd gt lt SerialNumber gt 150002 132 lt SerialNumber gt lt MacAddress gt 00 40 AD 1E 08 54 lt MacAddress gt lt Created gt 2009 07 2 1T15 43 20 lt Created gt lt Version gt 1 50 lt Version gt lt OSVersion gt 1 26 lt OSVersion gt lt Info gt Description of the XML Tags Setting Meaning SerialNumber Sunny WebBox serial number MacAddress Hardware address of the Sunny WebBox Created Time of the FTP push connection test Version Sunny WebBox firmware version OSVersion Version of the Sunny WebBox operating system 15 6 Structure of an XML Data File lt xml version 1 0 encoding utf 8 2 gt lt WebBox gt lt Info gt lt Created gt 2010 02 10T01 37 04 lt Created gt lt Culture gt de lt Culture gt lt Info gt lt MeanPublic gt lt Key gt WR38 006 2000333615 lpv lt Key gt lt First gt 10 360 lt First gt lt Last gt 20 225 lt Last gt lt Min gt 10 360 lt Min gt lt Max gt 20 225 lt Max gt lt Mean gt 14 425071 lt Me
29. name Assign the plant identifier of the old system to the replacement device see Section 9 2 3 Adjusting the Plant Identifier for Sunny Portal page 48 In the replacement device enter the e mail address of a user who has Sunny Portal administrator rights to the plant In Sunny Portal delete the new plant created by the replacement device 80 SWebBox BA en 3 User Manua SMA Solar Technology AG SMA America LLC Troubleshooting Problem Sunny WebBox is unable to detect an inserted SD card Cause External storage is disabled in the Sunny WebBox settings Remedy Enable external storage in the Sunny WebBox settings see Section 9 6 Saving Recorded Data on an SD Card page 53 The SD card is not formatted with the FAT16 file system Format the SD card with the FAT1 6 file System The Sunny WebBox does not support SD cards with storage capacities of more than 2 GB or SDHC cards Use SD cards with a maximum of 2 GB of storage capacity The SD card is not compatible with the Sunny WebBox Use one of the SD cards supplied by SMA Compatibility with all SD cards available on the market cannot be guaranteed The SMACOM LED lights up red More than one master is connected on the RS485 communication bus On a communication bus a master can access the shared communication bus at any time It does not have to take other devices into consideratio
30. the SD card slot The Sunny WebBox can write data to the SD card Flashes orange Sunny WebBox is writing data to the SD card Glowing orange The inserted SD card is writable available space lt 10 Glowing red SD is full Off No SD card in device or external storage is disabled see page 53 REPORT Glowing green No function SYSTEM Flashing red Sunny WebBox is starting Glowing red An error has occurred in the Sunny WebBox Glowing green Sunny WebBox is ready for operation POWER Glowing green Sunny WebBox has power Off Sunny WebBox does not have power 20 SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC Device Overview 5 3 Overview of the Connection Area SMA AUX COM COM eet 235 7 1234567 39 L lt M as i ea mu Se amory T T HE olola s umm L Emm EM F G H K L Item Designation A Connection for GSM antenna cable optional Connection for the plug in power supply Jumper slot J1 SMACOM AUXCOM function Jumper slot J2 Modem connection USB connection client no function USB connection host no function Network connection SD card slot A I 7Irlol Im e o w 5 4 Overview of the LEDs on the Network Connection Y e Item LED Status Meaning A Link On Connection established Off No
31. there is a proxy server in your network you must enter an exception for the proxy server in your Internet browser see Section 15 7 Information Regarding Your Internet Browser page 85 The Sunny WebBox has not been started correctly Remove the Sunny WebBox plug in power supply from the socket outlet and plug it back in after a short time in order to restart the Sunny WebBox Note that this can lead to loss of collected plant data The user interface cannot be called up via the URL http WebBox serial number The Sunny WebBox could not obtain network settings from the DHCP server Make sure that DHCP is activated in the Sunny WebBox see page 29 Make sure that there is an active DHCP server in the network Make sure that the router supports DHCP and DHCP is activated on the router The DHCP server does not have a DNS function Use static network settings Call up the user interface via the current IP address of the Sunny WebBox Determine the current IP address of the Sunny WebBox as obtained from the DHCP server You can determine the IP address via an SD card see page 82 Alternatively you can identify the IP address in the list of DHCP servers using the MAC address of the Sunny WebBox see the manual for the DHCP server The MAC address is located on the type label of the Sunny WebBox Call up the user interface via the Sunny Portal Call up the user interface usin
32. upload If the ring buffer is full the Sunny WebBox will overwrite the oldest data The time the ring buffer can bridge depends on the device type and number of the detected devices Possible delays in the visualisation 1 Evaluating the collected data takes time Please note that it can take several minutes for Sunny Portal to display the data of your PV plant 9 2 1 Registering Sunny WebBox in Sunny Portal Log into the user interface of the Sunny WebBox 2 Select WebBox gt Settings gt Data transmission in the user interface 3 Enter the name of your plant in the Plant name field Sunny Portal displays the name of your plant 4 Select the transmission method in the Interface field The transmission method depends on the version of your Sunny WebBox 5 Set the upload frequency see Section 10 7 Setting Data Upload page 61 6 Select Yes in the Use Sunny Portal field The plant identifier will be entered automatically e 1 In general you do not have to change the preset number in the Plant identifier field For Sunny Portal the number is a unique identifier of the plant If you have not yet registered at Sunny Portal the Sunny WebBox will automatically enter the preset plant identifier in Sunny Portal after the first successful data upload Sunny Portal sends the access data to the e mail address you entered in the Operator e mail field You are now registered in Sunny Portal If you have alr
33. 06 2000333678 500 2590 W 0 Wh 2 wR38 006 2000333678 O WR38 b 6 NP 2 80 2833 w 0 Wh wn38 006 2000333698 Refresh Refresh User Manual SWebBox BA en 36 43 Operation SMA Solar Technology AG SMA America LLC 8 1 5 Overview of a Single Device To view the data of one specific device select the device in the device view or the structural view V webBox EY sunny Boy 6 wn38 006 2000333678 wn38 006 2000333698 RO wR38 006 2000333615 WR38 006 2000333615 RO wn38 006 2000333649 Powar unnm 4 Energy today 0 w wn38 006 2000333662 Energy total 0 Wh wn38 006 2000333664 Operating mode Stop Refresh The various data pertaining to the device can be displayed and if necessary edited via the Overview Spot Values and Parameters tabs 8 2 Detecting Devices All devices i e inverters can be detected at once If you later wish to add additional devices to the PV plant you can detect them using the Sunny WebBox Before beginning detection you must set the type of communication for the PV plant see page 56 i peo Re detecting devices after changes to the PV plant Devices will need to be re detected if you e Exchange devices in your PV plant e Remove devices from your PV plant e Add devices to your PV plant Detection of a PV plant may take several minutes Depending on the number of devices
34. 2 Setting the Communication Type of the PV Plant 1 Select Plant gt Settings in the user interface 2 Select the device communication method in the Interface field SMA COM e All Sunny Boy devices e All Sunny Mini Central devices All Sunny Island devices All Sunny Backup devices Sunny SensorBox e Sunny Central US version only ETHERNET e All Sunny Central devices excluding US version 3 If SMA COM is selected click Save and continue with Section 10 2 1 Setting SMA COM page 56 or If ETHERNET is selected click Save and continue with Section 10 2 2 Setting ETHERNET page 57 10 2 1 Setting SMA COM If the devices of your PV plant are to communicate with the Sunny WebBox via SMA COM you must configure this type of communication Data transmission protocols 1 SMA inverters use proprietary protocols data transmission The inverters have been using the data protocol SMA NET since the year 2000 Older inverters use the data protocol SUNNY NET The SMA NET and SUNNY NET data protocols cannot be used together in a PV plant 1 Select Plant gt Settings in the user interface 2 Select the data protocol of the devices in the Transfer protocol field The following selections are possible for the listed inverter types SMA NET Sunny Boys of type SWR version OCU 8 22 or later All Sunny Boys of type SB e All Sunny Mini Central devices e All Sunny
35. 4 Displaying the Event Report page 45 SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC Settings 10 10 2 Enabling Disabling Active Alerting in Event of an Error 1 Integrate Sunny WebBox in your network see Section 29 Select WebBox gt Settings gt Data transmission in the user interface Make a selection in the Notification active field Yes Notification is active Adjust further settings No Notification is not active Select Save Make a selection in the Multiple Notices 24h 48h field Yes The Sunny WebBox will send you an SMS when an error event occurs IF the error persists after 24 hours and after 48 hours the Sunny WebBox will notify you again in each case No The Sunny WebBox will notify you once when an error event occurs Make a selection in the Send error as e mail message field Yes The Sunny WebBox informs you via e mail when an error type event occurs The input field for the e mail address appears Continue with step No Notification by e mail is deactivated Continue with step 8 Enter your e mail address If the Sunny WebBox is to send notification to multiple e mail addresses enter the e mail addresses with commas as separators If you want to use your own e mail server select Yes in the Use own mail server field Then enter the following data URL of the mail server e g mail gmx net
36. Delivery SMA Solar Technology AG SMA America LLC 4 Scope of Delivery Check the delivery for completeness and for any external damage Contact your specialist dealer if the delivery is incomplete or damaged A B C D gt G I9 E F G H K 1 0B C TAS UR Quantity Designation A 1 Sunny WebBox B 1 Plug in power supply with socket adaptor adaptor type depends on the country specified in the order C 1 Red patch cable D 1 Blue patch cable Ethernet crossover cable E Plug for SMACOM 1 plug 1 connector shell 1 cable tie F 10 Jumper as replacement G 2 Screws H 2 Wall plug 1 CD with user manual and Sunny WebBox Assistant K 1 Quick reference guide for commissioning L 1 SD card inserted into the SD card slot on the Sunny WebBox only with the order option Sunny WebBox with SD card M 1 Modem cable with RJ11 plug and RJ11 to TAE adaptor only with the order option Sunny WebBox with analog modem 18 SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC Device Overview 5 Device Overview 5 1 Type Label The type label clearly identifies the Sunny WebBox The type label can be found on the back of the enclosure SMA Solar Technology AG bou www SMA America de SUNNY WEBBOX 6 FECECX A VDC rem B Serial No Version SMA COM AUX COM C
37. RY LED on the Sunny WebBox flashes orange to indicate that it is writing to the SD card The Sunny WebBox creates a file folder on the SD card The name of the file folder is WebBox SerialNumber SerialNumber designates the serial number of the respective Sunny WebBox The Sunny WebBox creates a subfolder in the main folder every day Each subfolder contains all the data collected by the Sunny WebBox on that particular day The Sunny WebBox will not save further data onto the SD card once the SD card reaches its storage capacity MEMORY LED lights up red Replace the SD card or format the SD card in your computer User Manual SWebBox BA en 36 53 Managing Plant Data SMA Solar Technology AG SMA America LLC 9 6 1 Setting Data Compression The Sunny WebBox can compress all the data it receives from connected devices To do so the Sunny WebBox simply averages the data over a defined time period Averaged data takes up less memory space in the Sunny WebBox 1 Select WebBox gt Recording in the user interface 2 Inthe Averaging over field select the time period over which the Sunny WebBox is to calculate the average 3 Select Save M Data compression is now set 9 6 2 Displaying Available Memory Space in the Sunny WebBox You can see how full the ring buffer of the Sunny WebBox is as follows 1 Log into the Sunny WebBox 2 Select WebBox gt Info in the user interface M In the Sunny Portal Buffer Load
38. Service Line We require the following information in order to provide you with the necessary assistance e Operating system of your computer Sunny WebBox software version Contact Serial number and hardware version of the Sunny WebBox of communication interface between Sunny WebBox and the inverters Type and serial numbers of the inverters connected to the PV plant Australia SMA Australia Pty Ltd Toll free for 1800 SMA AUS Sydney Australia 1800 762 287 International 61 2 9491 4200 Belgien SMA Benelux BVBA SPRL 32 15 286 730 Belgique Mechelen Belgi Brasil Vide Espafia Espanha Cesko SMA Central amp Eastern Europe 420 235 010 417 s r o Praha Chile Ver Espa a Danmark Se Deutschland Tyskland Deutschland SMA Solar Technology AG Medium Power Solutions Niestetal Wechselrichter 49 561 9522 1499 Kommunikation 49 561 9522 2499 SMA Online Service Center www SMA de Service Hybrid Energy Solutions 49 561 9522 399 49 561 9522 3199 Sunny Island PV Diesel Hybridsysteme Power Plant Solutions Sunny Central 49 561 9522 299 Espa a User Manual SMA Ib rica Tecnolog a Solar S L U Barcelona Llamada gratuitaen 900 14 22 22 Espa a 34 902 14 24 24 Internacional SWebBox BA en 36 91 Contact SMA Solar Technology AG SMA America LLC France SMA France 5 5 Med
39. TYT251200200UV 3000 Mechanical data Width x height x depth 92 0 mm x 58 0 mm x 41 4 mm 3 62 in x 2 28 in x 1 63 in Weight 244 g 8 6 oz Voltage supply Voltage 100 Vac 240 Vac 50 60 Hz Nominal current 0 75 A TaiyTech TYT251200200EU 3000 Mechanical data Width x height x depth 92 0 mm x 90 6 mm x 36 0 mm 3 62 in x 3 57 in x 1 42 in Weight 128 g 4 5 oz Voltage supply Voltage 100 V 240 V AC 50 60 Hz Nominal current 0 75 A User Manual SWebBox BA en 36 89 Compliance Information SMA Solar Technology AG SMA America LLC 18 Compliance Information FCC Compliance This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions l This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particu
40. The Sunny WebBox is now mounted on the top hat rail 38 SWebBox BA en 3 User Manual SMAS olar Technology AG SMA America LLC Logging in and out of the Sunny WebBox 7 Logging in and out of the Sunny WebBox 7 1 Logging into the Sunny WebBox N NOTICE Unauthorized access to your PV system possible The PV system password protects the devices in your PV system from unauthorized access e Change the default passwords for the user groups user installer after you have logged into your PV system for the first time see Section 10 6 2 Changing your Password page 60 d Enable JavaScript in the internet browser Enable JavaScript in your Internet browser If JavaScript is not enabled display errors may arise on the user interface mie i Unauthorized access to your PV plant is possible 2 The plant password protects your plant from unauthorized access to plant devices e Change the default password for the user groups user Installer after you have logged into a new plant for the first time Default settings of the Sunny WebBox DHCP is activated in the Sunny WebBox upon delivery Password for installer user group sma Start Internet browser e g Internet Explorer If you use DHCP for the Sunny WebBox default setting enter the URL http WebBox serial number e g http WebBox895903467 in the address bar and press Enter Tip You can f
41. able 3 Connect the Sunny WebBox directly to the remote terminal e g router switch or hub of the local network using the red patch cable see The connection of the remote terminal is normally indicated by the same symbol as the Sunny WebBox network connection If necessary please refer to the remote terminal manual Recommendation on network cabling 1 If the supplied patch cable is too short observe the following patch cable requirements e Usea cable of type Cat5 or higher e Use a shielded cable Fora total length of no more than 100 m 328 ft observe the directives for structured cabling as described in EIA TIA 568 ISO IEC 11801 and or EN 50173 cable for fixed layout at least AWG24 Fora total length of maximum 50 m 164 ft you can use a patch cable with AWG26 7 4 Connect the plug in power supply to the Sunny WebBox and plug it into the socket outlet see The Sunny WebBox starts As soon as the SYSTEM and POWER LEDs light up green the Sunny WebBox has started up and is ready for operation The start up procedure can take up to 90 seconds With Sunny WebBox devices from hardware version M1 and from firmware version 1 61 the startup procedure can take up to 240 seconds IF the SYSTEM or POWER LEDs do not light up green please refer to Section 14 Troubleshooting page 77 Resetting the computer to the network settings ld Reset your computer to its original network s
42. age opens If a new firmware version is available the new version is displayed If a new version is available select Refresh The Sunny WebBox downloads and installs the new firmware 11 1 3 Updating the firmware via an SD Card Formatting the SD card 1 Only use SD cards which have been formatted with the FAT16 file system The Sunny WebBox formats the SD cards with the file system to increase data security If you wish to clear the SD card you must format the SD card on a computer with the FAT16 file system Select the required update file in the downloads area at www SMA Solar com and download it to your computer Connect the SD card to the computer and create a folder called Update on the SD card Copy the downloaded update file to the Update folder created on the SD card and then remove the SD card from the computer Saving only 1 update file in the Update folder The Update folder may only contain one update file If there is more than 1 update file in the Update folder the firmware will not be updated Insert the SD card into the Sunny WebBox SD card slot The update starts automatically After a successful update the Sunny WebBox will be available again via the user interface Check whether the Sunny WebBox is available via the user interface If the Sunny WebBox can be accessed via the user interface you can remove the SD card IF the Sunny WebBox cannot be accessed via the user interfa
43. al and electronic equipment certain precautions must be observed when installing and or operating the product To reduce the risk of personal injury and to ensure the safe installation and operation of the product you must carefully read and follow all instructions cautions and warnings in this manual Warnings in this Document A warning describes a hazard to equipment or personnel It calls attention to a procedure or practice which if not correctly performed or adhered to could result in damage to or destruction of part or all of the SMA equipment and or other equipment connected to the SMA equipment or personal injury T DANGER DANGER indicates a safety precaution which if not followed will result in death or serious injury WARNING WARNING indicates a safety precaution which if not followed could result in death or serious injury CAUTION CAUTION indicates a safety precaution which if not followed could result in minor or moderate injury NOTICE NOTICE indicates a situation that can result in property damage if not avoided Information 1 Information provides tips that are valuable for the optimal installation and operation of the product 4 SWebBox BA en 36 User Manual SMA Solar Gene Technology AG SMA America LLC General Warnings ral Warnings A General warnings All electrical installations must be made in accordance with the local an
44. an gt lt Base gt 14 lt Base gt lt Period gt 900 lt Period gt lt TimeStamp gt 20 1 0 06 23T16 30 38 lt TimeStamp gt lt MeanPublic gt lt MeanPublic gt lt WebBox gt 84 SWebBox BA en 36 User Manual SMA Solar Technology AG SMA America LLC Appendix Description of the XML Tags Setting Meaning Info Information Created Date of generation Culture Language MeanPublic Data of the mean values Key Name of the element made up of channel list serial number of the device and the channel Individual values are separated by a colon Example WR38 006 200033361 5 lpv First The first value prior to the query Load The last value of the query Min Smallest value of the measurement interval Max Largest value of the measurement interval Mean Average value of the measurement interval Base Number of measured values in the interval Period Length of the measurement interval in seconds TimeStamp Time stamp at which the average was calculated 15 7 Information Regarding Your Internet Browser In order to be able to call up the Sunny WebBox user interface you need a current Internet browser You can use the standard settings of your Internet browser Ensure that JavaScript is activated in the Internet browser e proxy server is active in your network you must set up a proxy exception rule in your Internet browser see page 85 15 8 Setting up a Pro
45. as Installer Upon delivery the password for the installer is sma M The Sunny WebBox start page opens You can now configure the Sunny WebBox for the local network see page 29 Security in the local network e 1 e Change the user groups standard passwords in order to prevent unauthorized i access Use secure passwords see Section 10 6 1 Strength of Passwords page 60 Use suitable measures to protect the local network e g a firewall 28 SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC Commissioning 6 6 Configuring Sunny WebBox for the Local Network 6 6 1 Information on the Network Configuration of the Sunny WebBox Changing network settings e 1 Do not change any network settings in the network devices if you are not clear about the effects of the change Changes to values could lead to the existing network not functioning or only partially functioning If you have any questions contact your network administrator You have the following options for integrating the Sunny WebBox into the local network e Dynamic network settings DHCP Static network settings 6 6 2 Using Dynamic Network Settings DHCP When using DHCP Dynamic Host Configuration Protocol the Sunny WebBox obtains its network settings IP address subnet mask gateway and DNS server via a DHCP server i Default settings DHCP is activated in the Sunny WebBox by default DHCP server requirements e 1 I
46. ata format settings have been saved Any changes you make will only apply to future files SWebBox BA en 36 User Manual SMA Solar Technology AG SMA America LLC Settings 10 9 Retrieving or Requesting Data from the Device Memory e Retrieving data from the device memory is only possible for SMA inverters of the 1 type Sunny Backup i The Sunny WebBox firmware version 1 52 or higher currently supports the retrieval of data from the device memory for SMA inverters of the type Sunny Backup The Sunny WebBox allows you to retrieve data from the memory of devices that are supported and have been detected by the Sunny WebBox This data can either be retrieved automatically or requested manually The device memory contains both the fault memory and the event memory of the connected devices Data from the event memory can only be requested manually Data from the fault memory can either be requested manually or retrieved automatically by the Sunny WebBox If you have enabled automatic retrieval of data from the fault memory the Sunny WebBox will monitor the fault memory of the connected device and automatically request error data whenever changes are made Regardless of which transmission method automatic or manual is being used device memory data is organised chronologically in the event report of the Sunny WebBox You can view the event report on the Sunny WebBox user interface see Section 8 4 Displaying the Event Report page 45 10
47. bility of the SD cards e 1 To ensure that the SD card works correctly use SD cards available from SMA Compatibility with all SD cards available on the market cannot be guaranteed The Sunny WebBox does not support SD cards with storage capacities of more than 2 GB or SDHC cards mie Formatting the SD card Only use SD cards which have been formatted with the FAT16 file system The Sunny WebBox formats the SD cards with the file system TFAT to increase data security If you wish to clear the SD card you must format the SD card on a computer with the FAT16 file system Select WebBox gt Settings gt Security in the user interface 2 Make a selection in the External memory field Enabled Plant data is saved on the SD card Disabled No plant data is saved on the SD card 3 Insert the SD card into the Sunny WebBox SD card slot M The SD card is configured The Sunny WebBox will now save data to the SD card Dataloss when removing the SD card 1 Do not remove the SD card while the MEMORY LED is flashing orange This can damage the file system of the SD card and lead to data loss Depending on the amount of data the writing process can take some time When an SD card is inserted into the SD card slot the Sunny WebBox copies all data from the internal memory to the external memory SD card The Sunny WebBox will save new data to the SD card until you remove it from the SD card slot The MEMO
48. ce do not remove the SD card The firmware is now updated User Manual SWebBox BA en 3 67 Service Functions SMA Solar Technology AG SMA America LLC 11 1 4 Updating the Firmware via the User Interface of the Sunny WebBox You need an SD card If other update files are already stored on the SD card these will be deleted 1 Ensure that an SD card is inserted into the Sunny WebBox SD card slot 2 109 into the Sunny WebBox as an installer 3 Select the required update file in the downloads area at www SMA Solar com and download it to your computer 4 Click the Browse button under WebBox gt Info in the Manual update field in the user interface Select the desired update file and click Open Click Upload in the Manual Update field M The Sunny WebBox uploads the file and saves it to the inserted SD card The Sunny WebBox then restarts automatically and installs the firmware update If the firmware update was successful you can find the new firmware version under WebBox gt Info in the Version Firmware field e 11 2 Performing a Firmware Update for the Inverters NOTICE A Transfer of grid operator setpoints via RS485 not possible during firmware update During the firmware update the Sunny WebBox does not send grid operator setpoints via RS485 to inverters in the system Thus the grid operator cannot control the system e If you want to perform the firmware update during feed in op
49. ch requires you to first press O before connecting to outside lines V The Connection Availability window opens Select the access rights for the connection If you are not certain select All users Select Next The Internet Account Information window opens Enter User name either User or Installer The user group selection does not affect the access rights to the Sunny WebBox Enter the password Select Next A summary of the selections you have appears Select Finish The dial up connection set up is now complete The computer establishes a connection User Manual SWebBox BA en 36 87 Accessories 16 Accessories 16 1 SD Cards In addition to the internal ring buffer you can also store data collected by the the Sunny WebBox on an SD card SMA Solar Technology AG SMA America LLC Order number for SD card with 1 GB of memory SD Card 1 GB Order number for SD card with 2 GB of memory SD Card 2 GB 16 2 RSA85 Data Cable With the R 485 data cable you can connect the Sunny WebBox to the RS485 communication bus Order number for SMA data cable outdoor COMCAB OUDoox Order number for SMA data cable indoor COMCAB INbxxx 17 Technical Data 17 1 Sunny WebBox Mechanical data Width x height x depth 226 mm x 130 mm x 57 mm 8 9 in x 5 1 in x 2 2 in Weight 750 g 26 5 oz Voltage supply Typical power consumption AW Maximum power consumption 10 W Ambient condit
50. chnology AG SMA America LLC 6 6 3 Configuring the Static Network Settings of the Sunny WebBox Deactivating DHCP 1 2 30 Select WebBox gt Settings gt Network in the Sunny WebBox user interface In the Obtain IP address field select the value Static In the IP Address field enter the static IP address under which the Sunny WebBox is to be accessed in the local network see Section 15 2 Allocating an IP Address in a Local Network page 82 Enter the subnet mask of your network in the Subnet mask field Normally you can find this information in the router manual Enter the Gateway IP address of your network into the Gateway address field Usually the IP address of the router has to be entered here In the DNS server address field enter the IP address of the DNS server Domain Name System Server Usually the IP address of the router has to be entered here You can enter the address of another DNS server in the 2 DNS server optional field This ensures communication if the 1st DNS server fails Select Save and Confirm The Sunny WebBox saves the network settings and will no longer be accessible from your computer SWebBox BA en 36 User Manual SMA Solar Technology AG SMA America LLC Commissioning 6 7 Connecting the Sunny WebBox to the Local Network 1 Remove the plug in power supply of the Sunny WebBox from the socket outlet 2 Remove the blue patch cable Ethernet crossover c
51. d National Electrical Code ANSI NFPA 70 or the Canadian Electrical Code CSA C22 1 This document does not and is not intended to replace any local state provincial federal or national laws regulations or codes applicable to the installation and use of the product including without limitation applicable electrical safety codes All installations must conform with the laws regulations codes and standards applicable in the jurisdiction of installation SMA assumes no responsibility for the compliance or non compliance with such laws or codes in connection with the installation of the product The product contains no user serviceable parts For all repair and maintenance always return the unit to an authorized SMA Service Center Before installing or using the product read all of the instructions cautions and warnings in this manual Wiring of the product must be made by qualified personnel only User Manual SWebBox BA en 3 5 General Warnings SMA Solar Technology AG SMA America LLC 6 SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC Table of Contents Table of Contents 1 1 1 1 2 1 3 1 4 2 3 3 1 3 1 1 3 1 2 3 2 4 5 5 1 5 2 5 3 5 4 6 6 1 6 2 6 3 6 4 6 4 1 6 4 2 6 4 3 6 5 User Manual Information on this GIGI Vis wee ga A ae Additional Information
52. d Printer Sharing for Microsoft Networks Jl QoS Packet Scheduler et Pro Install ninstall Properties Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in notification area when connected Notify me when this connection has limited or no connectivity OK Cancel Internet Protocol TCP IP Properties 1 21x General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings C Obtain an IP address automatically Use the following IP address IP address 192 168 0 100 Subnet mask 255 255 255 0 Default gateway Obtain DNS server address automatically f Use the following DNS server addresses 31 Preferred DNS server Alternate DNS server SWebBox BA en 36 27 Commissioning SMA Solar Technology AG SMA America LLC 6 5 Logging into the Sunny WebBox for the First Time The Sunny WebBox distinguishes between 2 user groups User and Installer The two user groups are distinguished by two different passwords If the password is the same for both user groups you will be logged in as the installer In order to prevent two users making changes at the same time only one user can ever be logged on to the Sunny WebBox at
53. d executes the Sunny WebBox firmware updates Select Save and Confirm The network ports are now changed 10 4 Modbus Configuration 10 4 1 Activating or Deactivating the Modbus Server 1 2 58 Select WebBox gt Settings gt Network in the user interface Select yes in the Use Modbus field in order to use the Modbus protocol for Sunny WebBox communication If you activate the Modbus protocol unauthorized access to the Sunny WebBox is possible In this case users without a password will be able to access the instantaneous values of supported devices and change the Sunny WebBox system time or Select no in the Use Modbus field to deselect the Modbus protocol for Sunny WebBox communication In the Modbus port field enter the port that you want the Sunny WebBox to use when communicating via the Modbus protocol The default setting is port 502 Select Save and Confirm SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC Settings 10 4 2 Changing the Modbus Unit ID If you use the Modbus protocol you can change the unit ID of the connected Modbus capable devices via the user interface of the Sunny WebBox 1 Log into the Sunny WebBox as an installer 2 Select Plant gt Devices gt Modbus in the user interface 3 Select the required unit ID in the Unit ID field 4 Select Save 10 5 Modem Configuration 10 5 1 Enabling Modem Dial up With this function you can e
54. e due to electric shock when opening the inverter Any work on the inverter may only be carried out by a trained electrically skilled person e Disconnect the inverter on the AC and DC sides as described in the inverter manual This section describes how to connect the Sunny WebBox to the RS485 communication bus It is assumed that the Sunny WebBox is located at the end of the RS485 communication bus Sunny Boy Sunny Boy Sunny Boy Sunny WebBox 5485 Cabling and terminal assignment in the system See the RS485 cabling diagram for the system cabling and terminal assignment 1 Connect cables to the R 485 bus nodes as described in the bus node manual 2 Remove 40 mm 1 57 in from the cable sheath of the n i RS485 communication cable on the side of the Sunny 1 57 in WebBox 3 Remove shielding until flush with cable sheath 4 Strip the insulation from the ends of the insulated wires by approx 6 mm 0 24 in e Connect the insulated wires of the cable correctly to the plug Note the colour of the insulated wires of the communication cable 2 D 5 GND 7 D 34 SWebBox BA en 36 User Manual SMA Solar Technology AG SMA America LLC Commissioning 5 Connectthe insulated wires to the plug Observe the assignments of the insulated wires in the RS485 communication bus 6 Shorten unused insulated wires flush with the cable sheath 5 21 7 re E p
55. eady registered at Sunny Portal with the same plant which may be the case for instance when exchanging the data logger you have to adjust the plant identifier in the Plant identifier field see Section 9 2 3 Adjusting the Plant Identifier for Sunny Portal page 48 46 SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC Managing Plant Data 10 11 12 13 Enter your e mail address in the Operator e mail field Sunny Portal then sends your access data to the e mail address entered Make a selection in the Use Proxyserver field and if necessary enter the IP address and the port of the proxy server in the Proxyserver address field Make a selection in the Use authentication field Yes Authentication is needed for the proxy server Adjust further settings No The proxy server does not require authentication User name and Password do not have to be entered Continue with step 10 Enter the data for your proxy server in the User name and Password fields Select Save Select WebBox 7 Info Select Register in the Last Sunny Portal registration field The Sunny Portal password will be sent to the entered e mail address The Sunny WebBox data transmission to Sunny Portal is configured On the WebBox gt Info page you can see when the Sunny WebBox last successfully transmitted data 9 2 2 Activating Deactivating Data Transmission to Sunny Portal
56. ebBox BA en 36 41 User Manual Operation SMA Solar Technology AG SMA America LLC 8 1 1 Explanation of the Status Symbols This section explains the meanings of the various status symbols in the web interface of the Sunny WebBox The symbol of a Sunny Boy appears in each of the following examples The Sunny WebBox user interface shows other devices in the PV plant with corresponding symbols Symbol Explanation s This symbol indicates that the inverter is operational and communicating with the a Sunny WebBox This symbol indicates that communication has been established with the LA Sunny WebBox but that the inverter has an error o This symbol is displayed in the following cases e inverter is unable to communicate with the Sunny WebBox Acommunication error has occurred with the inverter e tis nighttime and the inverter is switched off 8 1 2 Plant Status You can read the status of the entire PV plant under Plant in the Status table If devices in the plant have the status or Warning then the number of affected devices and the serial number of one of the affected devices is shown next to the relevant symbol A B Item Designation A Device with the status Error B Device with the status Disturbance or Warning 42 SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC Operation 8 1 3 Structural View and Device View In t
57. ectly in the FTP push settings see Section 9 4 FTP Push Function page 51 Check whether the user has write authorisations to the server s upload directory see Section 9 4 FTP Push Function page 51 Check whether the server port is set fo the correct value see Section 9 4 FTP Push Function page 51 Test the Sunny WebBox FTP push function see Section 9 4 FTP Push Function page 51 After an FTP download Internet Explorer shows old Sunny WebBox data Given the way Microsoft Internet Explorer handles cache the Sunny WebBox may load outdated data Use an FTP client such as FileZilla to load data from the internal FTP server of the Sunny WebBox The events in the event report do not appear in the usual positions under Time The time settings of the Sunny WebBox and the connected device do not match Synchronise the time settings of the Sunny WebBox and the connected device see respective manuals Events in the event report do not appear in the language you selected The text messages for events in the connected device are not in the language you selected None After a Sunny WebBox is replaced Sunny Portal contains two plants with the same name A Sunny WebBox that is supplied as a replacement device logs into Sunny Portal with a new plant identifier Sunny Portal creates a new plant for this plant identifier even if you gave the plant the same
58. ee worldwide 00800 SMA SERVICE countries Niestetal 800 762 7378423 United States SMA America LLC 1 877 MY SMATech 1 877 697 6283 Estados Rocklin CA 1916 625 0870 Unidos Canada SMA Canada Inc 1 877 MY SMATech 1 877 697 6283 Canad Toronto toll free for USA Canada and Puerto Rico llamada gratuita en EE UU Canad y Puerto Rico international internacional toll free for Canada gratuit pour le Canada User Manual SWebBox BA en 36 93 SMA Solar Technology www SMA Solar com
59. em Sunny Central The Sunny WebBox is also a powerful tool for operators when configuring plants or performing remote diagnosis via computer It allows continuous monitoring of the PV plant and early detection of disturbances Thus the Sunny WebBox helps to optimise PV plant yields Operators can be expanded Large scale PV plants which must contribute to the network operator s feed in management accordingly using the Sunny WebBox If the Power Reducer Box is connected the Sunny WebBox will record the requirements of the network operator and forward them to the inverter The Sunny WebBox informs the operator of the requirements of the network operator User Manual SWebBox BA en 36 15 Safety SMA Solar Technology AG SMA America LLC The Sunny SensorBox allows the operator to further expand his plant via the Sunny WebBox The Sunny SensorBox records the environmental data relevant to performance monitoring at the PV plant For this purpose the Sunny SensorBox has an integrated irradiation sensor as well as an external module temperature sensor The operator can also connect an ambient temperature sensor and an anemometer to the Sunny SensorBox More information on PV plant monitoring and SMA products can be found on the Internet at www SMA Solar com 3 Safety 3 1 Intended Use The Sunny WebBox is a data logger that records logs and makes available the data of a PV plant The Sunny WebBox can receive
60. er lies between 192 168 0 1 and 192 168 255 254 If necessary refer to the manual of your router Please note during the allocation of the IP address that the first three address parts of the IP address must be identical for all nodes of the same network You may not allocate the same IP address twice Example Router 192 168 0 1 Computer 1 192 168 0 2 Computer 2 192 168 0 3 Sunny WebBox 192 168 0 168 15 3 Determining the Network Settings of the Sunny WebBox With the following steps you can determine the current network settings of the Sunny WebBox You can then configure your computer to allow you to access the Sunny WebBox again see Section 6 4 Configuring the Network Settings on the Computer page 25 l If necessary remove the write protection of the SD card 2 Insert the SD card into the SD card slot of the Sunny WebBox see Section 9 6 Saving Recorded Data on an SD Card page 53 M MEMORY LED flashes orange The Sunny WebBox creates a file folder on the SD card The name of the data file is WebBox_ SerialNumber whereby SerialNumber designates the serial number of the respective Sunny WebBox Wait until the MEMORY LED lights up continuously green Remove the SD card from the SD card slot of the Sunny WebBox Connect the SD card to a computer Open the directory on the SD card WebBox_SerialNumber This directory contains a file named config xml Open config xml with a text edito
61. eration see page 32 e Connect the Sunny WebBox to the inverter see page 33 Set the type of communication of the PV plant see page 56 and detect the PV plant devices see page 44 22 SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC Commissioning 6 2 Mounting Installation Location Requirements Please note the following information regarding the mounting installation location The Sunny WebBox is suited only for mounting indoors The ambient temperature must be between 20 C and 65 C 4 F 131 F The maximum permitted cable length of the entire RS485 communication bus is 1 200 m 3 937 fi The maximum permitted patch cable length is 100 m 328 ft per segment The maximum permitted telephone cable length is 200 m 656 ft Protect the Sunny WebBox from dust wet conditions corrosive substances and vapours Observe the minimum clearances to walls other devices or objects as shown in the diagram in order to guarantee sufficient heat dissipation Do not cover the Sunny WebBox The distance from the Sunny WebBox to the inverters must not be greater than the maximum permitted distance of the selected communication type Please note the specifications in the respective sections During installation make sure there is optimum reception for the transmission paths Please note the specifications in the respective sections User Manual SWebBox BA en 36 23 Commissioning SMA S
62. eration during the day contact your grid operator in advance if necessary From firmware version 1 5312 and firmware profile 1 43 the Sunny WebBox can transmit firmware updates to the inverters in the system The following inverters are able to receive firmware updates from the Sunny WebBox Sunny Tripower STP inverters from firmware version 2 33 Sunny Boy SB inverters SB xxxxTL 20 from inverter firmware version 3 10 x x R To perform the firmware update an SD memory card is required 1 Select the required update files in the download area of the inverter at www SMA Solar com and download it to your computer 2 Connect the SD memory card to the computer and create a folder named bu on the SD memory card 3 the downloaded update files to the bu folder created on the SD memory card and then remove the SD memory card from the computer 68 SWebBox BA en 36 User Manual SMA Solar Technology AG SMA America LLC Service Functions 10 11 12 13 14 15 16 Insert the SD memory card into the SD memory card slot of the Sunny WebBox Log into the Sunny WebBox as an installer Check whether the communication via the RS485 communication bus is working properly Select Plant gt Settings and check whether any error is displayed in the area SMACOM frame error If errors are displayed correct them Perform the following steps Check the cabling of the devices on the RS485 communicati
63. ettings so that it can be accessed over the local network whenever necessary see Section 25 User Manual SWebBox BA en 3 31 Commissioning SMA Solar Technology AG SMA America LLC M The user interface of the Sunny WebBox is now available via the new IP address or the URL http WebBox serial number see Section 7 1 Logging into the Sunny WebBox page 39 6 8 Configuring the Sunny WebBox for Modem Operation 6 8 1 Connecting the Modem Cable e Recommendations for telephone network cabling If the provided telephone cable is not long enough observe the following instructions when purchasing a new one since the cable length and quality can adversely affect the signal quality e Use a standard high quality cable The telephone plug on both ends is an RJ11 Western plug e maximum permitted cable length for analog telephones is 200 m 656 l Insert one plug of the supplied modem cable into the Sunny WebBox modem connection M 2 Connectthe Sunny WebBox to the telephone connection RJ11 socket Insert the end of the modem cable into the RJ11 socket 32 SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC Commissioning TAE or TAEN telephone socket Attach the provided RJ11 to TAE adaptor to the modem cable and insert it into the telephone socket M The Sunny WebBox is connected to the telephone network You can now configure the modem settin
64. f time Do not disconnect the Sunny WebBox from the electricity grid during the update process mie 11 1 2 Updating the Firmware via the Internet If the Sunny WebBox has Internet access you can either update the Sunny WebBox firmware automatically or manually The Sunny WebBox checks once a day to see if new firmware is available If a new firmware update is available the Sunny WebBox will download and install the firmware update at night between 10 00 p m and 4 00 a m The automatic firmware update function is activated on delivery Automatic firmware update possible when using the Power Reducer Box e 1 With firmware version 1 52 or higher you can also enable automatic firmware updates if you are using the Sunny WebBox with the Power Reducer Box 66 SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC Service Functions Enabling Automatic Firmware Update Recommended 1 3 Select WebBox gt Settings gt Data transmission in the user interface V The Data transmission page opens Make a selection in the Automatic firmware updates field Yes Automatic firmware update is activated No Automatic firmware update is deactivated Select Save Automatic firmware update is activated or deactivated depending on the setting Manually Updating the Firmware 1 2 Select WebBox gt Info the user interface V The System information p
65. f you want to obtain the network settings for the Sunny WebBox via DHCP check your DHCP server in advance The DHCP server must extend the lease of the assigned IP address If the DHCP server assigns a new IP address after the lease has expired we do not recommend using DHCP You can only call up the user interface via the URL http WebBox serial number if your DHCP server has a DNS function If your DHCP server does not have a DNS function but you want to use DHCP you can call up the user interface via the current IP address of the Sunny WebBox You can determine the current IP address via the SD card see page 82 Alternatively you can find the Sunny WebBox IP address in the DHCP server DHCP servers can normally list all devices to which you have assigned an IP address You can then identify the Sunny WebBox based on your MAC address The MAC address of your Sunny WebBox is located on the type label and the WebBox gt Info page 1 Select WebBox gt Settings gt Network in the user interface In the Obtain IP address field select Dynamic DHCP Select Save and Confirm Ney DHCP is activated in the Sunny WebBox You may now connect the Sunny WebBox to the local network Tip You can find the current network settings for the Sunny WebBox on the user interface under WebBox gt Settings gt Network in the column under the selection field Dynamic User Manual SWebBox BA en 3 29 Commissioning SMA Solar Te
66. g The Sunny WebBox deletes the plant data and plant settings completely Over 30 seconds The Sunny WebBox is not reset All settings remain saved 2 Insert a pointed object such as a paper clip into the hole and press the reset button M Sunny WebBox is reset 11 6 Deleting Device Descriptions Hens Log into the Sunny WebBox as an installer Select WebBox gt Info in the user interface Select Delete device descriptions All device descriptions are erased When the Sunny WebBox is restarted all device descriptions will be detected again automatically 74 SWebBox BA en 36 User Manual SMA Solar Technology AG SMA America LLC Maintenance and Care 12 Maintenance and Care 12 1 Maintenance Conduct regular visual inspections of the Sunny WebBox to check for external damage or dirt 12 2 Care NOTICE E N Damage or destruction of the Sunny WebBox due to ingress of liquids Sunny WebBox is not waterproof e Protect the Sunny WebBox from wet conditions e When cleaning the Sunny WebBox only use a slightly damp cloth in order to prevent water from entering the device If there is a considerable amount of dirt you can also use a mild non abrasive non corrosive cleaning agent User Manual SWebBox BA en 3 75 Decommissioning SMA Solar Technology AG SMA America LLC 13 Decommissioning 13 1 Disassembling the Sunny WebBox 1 Stop the Sunny WebB
67. g the Sunny WebBox Assistant Windows does not display the LAN connection The network card device driver Ethernet card is not installed Check the installation of the network adaptor in the Windows device manager and re install the device driver The network card is faulty Replace the faulty network card with a new one 78 SWebBox BA en 3 User Manua SMA Solar Technology AG SMA America LLC Troubleshooting Problem Sunny WebBox is unable to connect via DSL router Cause The DSL routers of some manufacturers may be disconnected when the DSL router switches to energy saving mode Remedy Disable the energy saving mode of the DSL router Use the LAN 1 port of the DSL router since the energy saving mode for this port is usually disabled by default Sunny WebBox is unable to detect devices connected to the RS485 bus The data transmission protocol and the baud rate are not configured properly Make sure the data transmission protocol and the baud rate for the connected devices are configured properly see Section 10 2 1 Setting SMA COM page 56 Check the cabling of the devices on the RS485 communication bus Refer to the RS485 cabling diagram for information on how the cables should be connected to the RS485 communication bus Make sure the RS485 cable is properly connected to the Sunny WebBox Check all connections see Section 6 9
68. gs in the Sunny WebBox 6 8 2 Configuring the Modem Settings for the Sunny WebBox 1 Select WebBox gt Settings gt Modem in the user interface 2 Inthe Allow modem access field select yes This allows the establishment of a dial up connection to the Sunny WebBox 3 Enterthe telephone number of your Internet Service Provider ISP in the ISP telephone number field Enter the data received from the ISP in the ISP user name and ISP password fields Test the connection as described in Section 10 5 2 Testing the Connection page 59 4 Select Save M The modem is now configured 6 9 Connecting the Sunny WebBox to the Inverter This section describes the following methods for connecting the Sunny WebBox to inverters Connecting the Sunny WebBox to a Sunny Central via Ethernet maximum 50 inverters e Connecting the Sunny WebBox to an inverter via RS485 maximum 50 inverters 6 9 1 Connecting the Sunny WebBox to a Sunny Central The Sunny WebBox is connected to the Sunny Central via Ethernet Configure the Sunny WebBox for the local network and connect the Sunny WebBox directly to the remote terminal e g router switch or Ethernet hub of the Sunny Central via the red patch cable Sunny Central Sunny WebBox Ethernet User Manual SWebBox BA en 3 33 Commissioning SMA Solar Technology AG SMA America LLC 6 9 2 Connecting the Sunny WebBox to the RS485 Communication Bus DANGER Danger to lif
69. he structural view and the device view you can call up additional data under Plant gt Devices Structural View mim In the structural view the user interface shows the devices in the order in which they are connected to the data bus WebBox QOwrse 006 2000333615 wrss 006 2000333649 wR38 006 2000333662 wn38 006 2000333664 wn38 006 2000333678 wn38 006 2000333698 Refresh Device View In the device view the user interface shows all devices sorted by device type Device types are for example all Sunny Boys The number shown in parentheses indicates the number of devices of the device type Y WebBox Sunny Boy 6 wn38 006 2000333615 wR38 006 2000333649 wR38 006 2000333662 RO wras 006 2000333664 wn38 006 2000333678 wnss 006 2000333698 Refresh 8 1 4 Overview According to Device Type In the device view the window on the right provides an overview of all devices in a group To view all the devices of a specific type select the device type in the device view i No Device Operating mode Power Energy today 1 Np Wes Stop 2931W 0 Wh V webBox 006 2000333615 WR38 sunny Boy 6 2 WP Qo6 2000333649 10 TERMS 0 Wh wn38 006 2000333615 3 ND MORD uos Ph 2934W AU 2 wR38 006 2000333649 3 b O WR38 wR38 006 2000333662 SUN 0062000333664 Stn EUM 0 Wh wn38 006 2000333664 5v 0
70. in your PV plant the detection process may vary in duration If the Sunny WebBox does not signal any progress for more than three minutes cancel the search process To do so click the Cancel button Check that all devices are connected properly to your plant and repeat the detection 1 Select Plant gt Detection in the user interface The Plant detection page opens 2 Inthe Total number of devices to be detected field enter the number of devices connected to the Sunny WebBox 3 Select Start detection The Sunny WebBox starts detecting all devices and displays its progress Once all devices have been detected the Sunny WebBox displays Device detection finished 4 Select OK M The Plant gt Devices page is displayed The devices have been detected 44 SWebBox BA en 36 User Manual SMA Solar Technology AG SMA America LLC Operation 8 3 Parameterising Devices 1 On the Sunny WebBox start page log in as installer 2 Select Plant gt Devices in the user interface 3 Selecta device in the device view or structural view 4 Select the Parameters tab The Sunny WebBox lists all the parameters that can be changed on the selected device e The displayed parameters depend on the selected device The displayed parameters depend on the device you have selected and can vary significantly between the product families e g Sunny Boy and Sunny Central Change the va
71. ind the serial number on the type label or determine it using the SD see Section 15 3 Determining the Network Settings of the Sunny WebBox page 82 The Sunny WebBox login page opens If the page does not open refer to Section 14 Troubleshooting page 77 If you are using static network settings for the Sunny WebBox enter the static IP address of the Sunny WebBox in the address bar and press Enter If you have forgotten the IP address of the Sunny WebBox see Section 15 3 Determining the Network Settings of the Sunny WebBox page 82 The Sunny WebBox login page opens Ifthe page does not open refer to Section 14 Troubleshooting page 77 anual SWebBox BA en 36 39 Logging in and out of the Sunny WebBox SMA Solar Technology AG SMA America LLC Home Power 15 25 kW Daily yield 0 Wh Total yield 0 Wh Language Engish v Password Select the desired language in the Language field Enter the password in the Password field a as Select Login M The Sunny WebBox start page opens 7 2 Logging out of the Sunny WebBox Always log out from the Sunny WebBox once you have finished your work on it To do so select Logout on the user interface or at the top right or click Logout in the Home menu Simply losing your Internet browser will not log you out of the Sunny WebBox 40 SWebBox BA en 3 User Manual SMA Solar Technology AG SMA
72. ions Ambient temperature 20 65 4 F 131 F Relative humidity 5 95 non condensing Degree of protection IP20 NEMA 1 Mounting location Indoors Degree of protection according to DIN 60529 Communication Inverters other than Sunny Central RS485 maximum 50 inverters Sunny Central RS485 10 100 Mbit Ethernet maximum 50 inverters Computer 10 100 Mbit Ethernet Modem Analog RS485 radio range 1 200 m 3 937 fi Ethernet radio range 100 m 328 ft available in the following lengths xxx 100 m 328 ft 200 m 656 ft 500 m 1 640 ft 1 000 m 3 280 ft available in the following lengths xxx 100 m 328 ft 200 m 656 500 m 1 640 ft 1 000 m 3 280 ft 88 SWebBox BA en 36 User Manual SMA Solar Technology AG SMA America LLC optional Other Technical Data Languages for the software user interface German English French Italian Spanish Creek Korean Portuguese Czech Dutch Internal ring buffer 8 MB Memory expansion via SD memory cards 128 MB 512 MB 1 GB 2 GB optional 17 2 Plug in Power Supply Units CINCON TRG30R 120 Mechanical data Width x height x depth 107 8 mm x 57 5 mm x 33 5 mm 4 24 in x 2 26 in x 1 32 in Weight 300 g 10 6 oz Voltage supply Voltage 100 Vac 240 Vac 50 60 Hz Nominal current 0 8 A TaiyTech
73. issioning 6 4 Configuring the Network Settings on the Computer 6 4 1 Information on Network Settings on the Computer If you do not use the Sunny WebBox Assistant for initial commissioning of the Sunny WebBox you need to make the network settings manually on the computer To do so first configure your computer to comply with the Sunny WebBox default network range The settings are described for the following operating systems e Windows Vista Windows 7 Windows XP Windows 2000 If you are using a different operating system refer to the manual of your operating system to find out how to set the computer IP address to 192 168 0 100 and the subnet mask to 255 255 255 0 User rights in the operating system You will need the appropriate user rights to change the computer s network settings Without the necessary user rights you will not be able to start up the Sunny WebBox If you have any questions contact your network administrator 6 4 2 Windows 7 Windows Vista Start the computer 2 In Windows select Start 3 Enter ncpa cpl in the search field and press Enter The Network Connections window opens 4 Double click the LAN connection used to connect the Sunny WebBox If Windows displays several LAN connections there are probably several network connections installed on the computer Ensure that you select the network connection that the computer is using to connect to the Sunny WebBox If necessary refer to the com
74. ium Power Solutions Lyon Onduleurs 33 472 09 04 40 Communication 33 472 09 04 41 Hybrid Energy Solutions Sunny Island 33 472 09 04 42 Power Plant Solutions Sunny Central 33 472 09 04 43 India SMA Solar India Pvt Ltd 912261713888 Mumbai Italia SMA Italia S r l 39 02 8934 7299 Milano Bere Kibris Bkz E ada Yunanistan Luxemburg Siehe Belgien Luxembourg Voir Belgique Magyarorsz g l sd esko Csehorsz g Nederland zie Belgien Belgi sterreich Siehe Deutschland Per Ver Espa a Polska Patrz esko Czechy Portugal SMA Solar Technology Portugal Isento de taxasem 800 20 89 87 Unipessoal Lda Portugal Lisboa Internacional 351 2 12 37 78 60 Rom nia Vezi esko Cehia Schweiz Siehe Deutschland Slovensko pozri esko esk republika South Africa SMA Solar Technology 08600 SUNNY South Africa Pty Ltd 08600 78669 Centurion Pretoria International 27 12 643 1785 United SMA Solar UK Ltd 44 1908 304899 Kingdom Milton Keynes E dda SMA Hellas AE 801 222 9 222 International 302122229222 92 SWebBox BA en 36 User Manual SMA Solar Technology AG SMA America LLC Contact SMA Solar Thailand Co Ltd 66 2 670 6999 nsque reri SMA Technology Korea Co Ltd 82 2 508 8599 Mz 971 2 234 6177 SMA Middle East LLC ci ab gl Au pall Other International SMA Service Line Toll fr
75. lar installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help The user is cautioned that changes or modifications not expressly approved by SMA America LLC could void the user s authority to operate this equipment IC Compliance This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada The Ringer Equivalence Number REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five You will find the REN on the type label of the Sunny WebBox if the WebBox has been ordered with analog modem 90 SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC 19 Contact If you have technical problems concerning our products please contact the SMA
76. led on the inverters and whether the inverters are feeding in You can read off the firmware version either from the inverter display or from the parameter list of the inverter Go to System gt Devices select the desired inverter in the system tree and the tab Parameters The firmware version is displayed under Mdl swRev User Manual SWebBox BA en 3 69 Service Functions SMA Solar Technology AG SMA America LLC 18 Check whether the communication via the RS485 communication bus is working properly Select Plant gt Settings and check whether any error is displayed in the area SMACOM frame error If errors are displayed correct them Perform the following steps Check the cabling of the devices on the RS485 communication bus Refer to the RS485 cabling plan for information on how to connect the cables to the RS485 communication bus Make sure that the RS485 cable is properly connected to the Sunny WebBox Check all the terminals see Section 6 9 2 Connecting the Sunny WebBox to the RS485 Communication Bus page 34 Check the termination and signal biasing of the RS485 communication bus see Section 6 9 2 Connecting the Sunny WebBox to the RS485 Communication Bus page 34 IV The firmware is now updated 11 3 Updating the Device Profiles and Modbus Profiles 11 3 1 Information Regarding Updating the Device Profiles and Modbus Profiles The device profiles contain information regarding the device types which
77. lue of the respective parameter via the Value field To adopt this value for all devices of the same type and with the same firmware version select the Save for all devices of this device type option For Sunny SensorBox devices the units for ambient temperature cell temperature and wind speed must also tally 7 Select Save M The Sunny WebBox now adjusts the required value on the device s Once the value has been changed the Sunny WebBox displays Parameter change finished 8 Select OK M The Sunny WebBox displays the page containing the parameter list on the user interface To change additional parameters proceed in the same way Repeat the instructions starting from step 3 in order to set the parameters for further devices 8 4 Displaying the Event Report The event report provides a log of the various events that occur in both the Sunny WebBox and the devices connected to the Sunny WebBox For example information on file uploads to Sunny Portal or errors warnings or other information regarding the connected devices can be stored in the event report by the Sunny WebBox To display the events of connected devices the Sunny WebBox accesses the memory of those devices e Itis possible to display the events of connected devices only for SMA inverters of the type Sunny Backup The Sunny WebBox version 1 52 or higher currently allows the events of connected devices for SMA inverters of the ty
78. n If more than one master is connected to the communication bus the devices will block each other Make sure that no more than one master is connected to the RS485 communication bus SMA devices which can be connected to a communication bus as a master include the Sunny WebBox and Sunny Boy Control The SYSTEM LED lights up red The operating system of the Sunny WebBox is damaged Contact the SMA Service Line User Manual SWebBox BA en 36 81 Appendix SMA Solar Technology AG SMA America LLC 15 Appendix 15 1 Sending a ZIP File with Service Information In order to help you quickly and effectively the SMA Service Line may require a ZIP file containing service information This ZIP file can be downloaded from the user interface of the Sunny WebBox 1 109 into the Sunny WebBox as an installer 2 Select WebBox Info in the user interface 3 Select Create Service info The data is captured Depending on the data volume this may take a few minutes Depending on the settings in the Internet browser a window will open to download the ZIP file or the ZIP file is directly saved to your computer 4 Ifa dialog box opens to download the ZIP file save the file to your computer 15 2 Allocating an IP Address in a Local Network You can select a static IP address Internet Protocol yourself Use the address range which is available to your router In most cases the address range of the rout
79. nable modem dial up via a dial up connection to the Sunny WebBox This setting does not affect how data is transferred to Sunny Portal via a modem You can configure transmission to Sunny Portal in the user interface via WebBox gt Settings gt Data transmission in the Interface field 1 Select WebBox gt Settings gt Modem in the user interface 2 Make a selection in the Allow modem access field Yes The Sunny WebBox can be accessed via a dial up connection Adjust further settings No The Sunny WebBox cannot be accessed via a dial up connection 3 Enter the IP address at which the Sunny WebBox can be accessed via a dial up connection in the IP address field 4 Select Save Whether the Sunny WebBox can or cannot be accessed via a dial up connection will depend on the settings 10 5 2 Testing the Connection 1 Select WebBox gt Settings gt Modem in the user interface 2 Select Connection tesi A successful connection test means that all settings are correct If the connection test was not successful check the modem settings see Section 6 8 Configuring the Sunny WebBox for Modem Operation page 32 Then perform the connection test once again User Manual SWebBox BA en 36 59 Settings SMA Solar Technology AG SMA America LLC 10 6 Ensuring Access Security y Network security e 1 Protect your Ethernet from unauthorized access Take suitable protective measures
80. nny WebBox as a user installer 5 Select WebBox gt Settings gt Data transmission in the user interface 6 Delete the content of the Plant identifier field 7 Paste the plant identifier from the clipboard into the Plant identifier field 8 Select Save M The Sunny WebBox plant identifier for Sunny Portal has been adjusted 9 2 4 Deleting the Sunny Portal Buffer Log into your Sunny WebBox as an installer Select WebBox gt Info in the user interface Select Delete in the Sunny Portal Buffer Load field M Sunny Portal buffer is deleted iE eS 9 2 5 Accessing the Sunny WebBox via Sunny Portal Using Sunny Portal you can access your Sunny WebBox via the Internet No access to the Sunny WebBox via Sunny Portal via an analog modem e 1 If the Sunny WebBox transmits its data to Sunny Portal via a modem you cannot access the Sunny WebBox via Sunny Portal Every time the Sunny WebBox connects with Sunny Portal Sunny Portal saves the current address of the Sunny WebBox or your router with which the Internet connection is established If your router is configured accordingly you can access your Sunny WebBox via Sunny Portal In Device overview gt Device characteristics in Sunny Portal you will find the IP addresses with which the Sunny WebBox last established a connection to Sunny Portal The IP address displayed is updated by the Sunny WebBox each time data is transmitted 48 SWebBox BA en 3 User Man
81. nny WebBox makes within the defined time window User Manual SWebBox BA en 3 61 Settings SMA Solar Technology AG SMA America LLC Select the maximum number of upload attempts per time window in the Maximum number of upload attempts per time window field Select Save The data upload is set 10 8 Configuring the CSV Data Format Select WebBox gt Recording in the user interface In the Format field select CSV Select Configure The page for configuring the CSV data format opens Select the desired format of the file name in the Filename format field Make a selection in the Create column headers field Yes A header is added to the CSV file No A header is not added to the CSV file In the End oHine character field choose which control character should separate the lines of the CSV file CSV data format for Excel import e 1 Microsoft Excel can automatically import CSV file data into tables if the separator and the 62 number format are properly configured If you want to import the CSV data into Microsoft Excel for evaluation set the separator to Comma and as the number format In the Separator character field select the separator that is used to separate the content in the CSV file In the Number format field select the desired number format In the Timestamp format field select the desired time format Select Save The CSV d
82. ntent of the test file must match the data of your Sunny WebBox FTP connection test failed Check the configuration of your FTP server and the Sunny WebBox If necessary you must adjust additional settings of the FTP server and the Sunny WebBox If you have any questions ask your network administrator and repeat the connection test Select Save The FTP push function is set and has been tested 9 5 HTTP Download Via the User Interface You can download the data collected by the Sunny WebBox via HTTP download This function makes it possible to manually download your collected plant data in CSV or XML format to your computer 1 2 3 52 Select WebBox gt Recording the user interface Make a selection in the Format field Configure the CSV data format if necessary as described in Section 10 8 Configuring the CSV Data Format page 62 Select the required month in the Download field The data for the prior 12 months is available for download via the user interface Select Download A window opens Select Save Choose the save location Select Save The data is downloaded The download can take several minutes depending on the data volume SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC Managing Plant Data 9 6 Saving Recorded Data on an SD Card In addition to the internal ring buffer the Sunny WebBox can also save data on an SD card Compati
83. olar Technology AG SMA America LLC 6 3 Connecting the Sunny WebBox Directly to the Computer 1 Connect the Sunny WebBox with the blue patch cable Ethernet crossover cable to the computer see The connection of the computer is normally indicated by the same symbol as the Sunny WebBox network connection If necessary refer to the computer manual e Recommendation on network cabling 1 If the supplied patch cable is too short observe the following patch cable requirements e You need an Ethernet crossover cable Use a cable of type Cat5 or higher e Use a shielded cable Fora total length of maximum 100 m 328 ft observe the directives for structured cabling in accordance with EIA TIA 568 ISO IEC 11801 and or EN 50173 cable for fixed layout at least AWG24 Fora total length of maximum 50 m 164 ft you can use a cable with AWG26 7 2 Connect the plug in power supply to the Sunny WebBox and plug it into the socket outlet see M The Sunny WebBox starts up and is ready for operation once SYSTEM and POWER LEDs are green The start up procedure can take up to 90 seconds With Sunny WebBox devices from hardware version M1 and from firmware version 1 61 the start up procedure can take up to 240 seconds IF the SYSTEM or POWER LEDs do not light up green please refer to section 14 Troubleshooting page 77 24 SWebBox BA en 36 User Manual SMA Solar Technology AG SMA America LLC Comm
84. olar Technology AG All rights reserved 2 SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC Legal Provisions Legal Provisions Copyright 2014 SMA America LLC All rights reserved No part of this document may be reproduced stored in a retrieval system or transmitted in any form or by any means be it electronic mechanical photographic magnetic or otherwise without the prior written permission of SMA America LLC Neither SMA America LLC nor SMA Solar Technology Canada Inc makes representations express or implied with respect to this documentation or any of the equipment and or software it may describe including with no limitation any implied warranties of utility merchantability or fitness for any particular purpose All such warranties are expressly disclaimed Neither SMA America LLC nor its distributors or dealers nor SMA Solar Technology Canada Inc nor its distributors or dealers shall be liable for any indirect incidental or consequential damages under any circumstances The exclusion of implied warranties may not apply in all cases under some statutes and thus the above exclusion may not apply Specifications are subject to change without notice Every attempt has been made to make this document complete accurate and up to date Readers are cautioned however that SMA America LLC and SMA Solar Technology Canada Inc reserve the right to make changes without notice and shall not be res
85. on bus Refer to the RS485 cabling plan for information on how to connect the cables to the RS485 communication bus Make sure that the RS485 cable is properly connected to the Sunny WebBox Check all the terminals see Section 6 9 2 Connecting the Sunny WebBox to the RS485 Communication Bus page 34 Check the termination and signal biasing of the RS485 communication bus see Section 6 9 2 Connecting the Sunny WebBox to the RS485 Communication Bus page 34 Select Plant gt Update gt System update in the user interface Select Yes in the field Use update Select Manual in the field Operating mode Select SD card in the field Update source Select Immediately in the field Update time Enter in the field Plant password Select Save As soon as the update files found on the SD memory card are displayed in the area Available updates perform the desired firmware updates Select Send in the line with the update file found The Sunny WebBox transfers the update file to the corresponding inverters in the system The update procedure can take up to four hours During the update procedure the Sunny WebBox does not save any PV system data Wait until the update procedure is completed Check wether the inverters are communicating with the Sunny WebBox Redetect the inverters if necessary see Section 8 2 Detecting Devices 44 Check whether the new firmware version is instal
86. onnected to the Sunny WebBox If necessary refer to the manual of your computer In event that no LAN connection is displayed please refer to Section 14 Troubleshooting page 77 The Local Area Connection Status window opens 3 Select Properties in the General tab The Local Area Connection Properties window opens 4 Activate Microsoft TCP IP Version 5 Select OK V IPv is activated 15 10 Accessing Sunny WebBox via integrated analog modem This section describes how to access your Sunny WebBox from any computer with a modem via the integrated modem The computer must be equipped with an analog modem or an ISDN modem with CAPI device driver IP addresses assigned to Sunny WebBox and modem 1 The Sunny WebBox is assigned the IP address 192 168 0 168 in your network The modem on the remote terminal is assigned the IP address 192 168 0 169 in your network These IP addresses must not be assigned to any other devices in your computer network 1 Install and connect the computer modem to the telephone network as described in the modem user manual 2 Start Internet Explorer on the computer 3 In Internet Explorer select Tools gt Internet options The Internet Options window opens 4 Select the Connections tab 5 Select LAN settings 86 SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC Appendix 9 10 11 If there is no checkmark in
87. or compressed XML files In order to use the FTP server you must first assign the respective read and write access rights for the FTP server on the Sunny WebBox 9 3 1 Defining Read and Write Access Rights for the FTP Server 1 2 Select WebBox gt Settings gt Security in the user interface Make a selection in the FTP server field Read write You have read and write access rights on the integrated FTP server Read only You only have read access rights on the integrated FTP server off The integrated FTP server is deactivated Select Save The FTP server is configured You can access the FTP server via the Internet browser for example 9 3 2 Calling up the FTP Server via the Internet Browser To access the Sunny WebBox via an Internet browser such as Internet Explorer carry out the following steps 1 Start Internet browser User names for logging into the Sunny WebBox e 1 To log into the FTP server of the Sunny WebBox you can choose either user or installer 2 Ke as the user name Specify the IP address of the Sunny WebBox indicating the user name and password according to following example ftp User name Password IP address For example when logging into the Sunny WebBox with the IP address 192 168 0 168 and the user name user and the password 1234 enter ftp user 1234 192 168 0 168 Press Enter The Internet browser displays the directory
88. ow these instructions could result in damage to the device and cause personal injury General Safety Precautions in Order to Avoid Physical Injury Never open the plug in power supply Install the cabling in such a way that no one can stand on or trip over it The Sunny WebBox is only to be operated using the supplied plug in power supply and in the voltage range intended for this General Information in Order to Avoid Damage to the Device By touching electronic components you can damage or destroy the device through electrostatic discharge ESD Do not touch component connections and plug contacts Earth yourself before working on the device With the help of the Sunny WebBox you can change the safety relevant parameters of SMA inverters e g SMA Grid Guard parameters Incorrectly set parameters can damage or destroy the inverter Do not alter these safety relevant parameters without prior consultation with the electric utility company operating the electricity grid into which your plant feeds Data Security The Sunny WebBox can be connected to the Internet However connecting to the Internet entails a security risk SMA recommends that you change the login password after the initial installation in order to prevent unauthorized access by third parties Select a number letter combination with at least 8 characters for your password see Section 10 6 1 Strength of Passwords page 60 User Manual SWebBox BA en 36 17 Scope of
89. ox as described in Section 11 4 Stopping Sunny WebBox page 72 If an SD card is in the SD card slot of the Sunny WebBox remove it Disconnect the DC plug of the plug in power supply from the Sunny WebBox If the Sunny WebBox is connected to the telephone network via a modem connection disconnect the telephone cable from the Sunny WebBox If the Sunny WebBox is connected directly to a computer or a local network via the Ethernet connection disconnect the Ethernet cable from the Sunny WebBox Remove the RS485 plug from the Sunny WebBox If the Sunny WebBox is mounted on a top hat rail push the enclosure of the device slightly upwards and remove the Sunny WebBox from the rail If the Sunny WebBox is mounted directly on a wall push the Sunny WebBox slightly upwards and remove it from the wall M The Sunny WebBox has been disassembled 13 2 Packaging the Sunny WebBox For return shipment use packaging appropriate for transport if possible the original packaging 13 3 Disposing of the Sunny WebBox Dispose of the Sunny WebBox in accordance with the locally applicable disposal regulations for electronic waste 76 SWebBox BA en 36 User Manual SMA Solar Technology AG SMA America LLC Troubleshooting 14 Troubleshooting Problem Cause Remedy The Sunny WebBox is The Sunny WebBox is not Ensure that the Sunny WebBox is not available via the to the network orto connected to the same network a
90. pe Sunny Backup to be displayed 1 If you have not configured the settings for retrieving data from the device memory see Section 10 9 Retrieving or Requesting Data from the Device Memory page 63 2 Select WebBox gt Events on the user interface The Sunny WebBox displays the page containing the event report on the user interface The Sunny WebBox can display the last 500 events in the report User Manual SWebBox BA en 36 45 Managing Plant Data SMA Solar Technology AG SMA America LLC 9 Managing Plant Data 9 1 Information on the Plant Data The Sunny WebBox stores the data from all detected devices and makes that data available in a variety of formats Various conditions must be met depending on how you want the data to be displayed The following sections specify the conditions and the settings required to display the data 9 2 Plant Presentation in Sunny Portal You can present data from your PV plant in Sunny Portal using the Sunny WebBox The Sunny Portal monitors the PV plant and displays the yield and power output In addition Sunny Portal can send useful reports via e mail Depending on your Sunny WebBox version you can transmit data to Sunny Portal using a variety of connection types e g analogor ISDN or DSL router If the Sunny WebBox is unable to connect to the Sunny Portal the Sunny WebBox will store the collected plant data in a ring buffer The Sunny WebBox transmits the data to Sunny Portal with the next data
91. ponsible for any damages including indirect incidental or consequential damages caused by reliance on the material presented including but not limited to omissions typographical errors arithmetical errors or listing errors in the content material All trademarks are recognized even if these are not marked separately Missing designations do not mean that a product or brand is not a registered trademark The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by SMA America LLC and SMA Solar Technology Canada Inc is under license Modbus is a registered trademark of Schneider Electric and is licensed by the Modbus Organization Inc Phillips and Pozidriv are registered trademarks of Phillips Screw Company Torx is a registered trademark of Acument Global Technologies Inc SMA America LLC 3801 N Havana Street Denver CO 80239 U S A SMA Solar Technology Canada Inc 2425 Matheson Blvd E 7th Floor Mississauga ON LAW 5K4 Canada User Manual SWebBox BA en 36 3 Important Safety Instructions SMA Solar Technology AG SMA America LLC Important Safety Instructions SAVE THESE INSTRUCTIONS This manual contains important instructions for the following products e SUNNY WEBBOX This manual must be followed during installation and maintenance The product is designed and tested in accordance with international safety requirements but as with all electric
92. priate user group 2 Select WebBox gt Settings gt Security The page for security settings opens 3 Enter a secure password in the User password field and confirm it in the second field see Section 10 6 1 Strength of Passwords page 60 4 Enter a secure password in the Installer password field and confirm it in the second field see Section 10 6 1 Strength of Passwords page 60 60 SWebBox BA en 36 User Manual SMA Solar Technology AG SMA America LLC Settings Changing the Installer user group password mie The installer user group password can only be changed within the installer user group i Information on password security While you enter your password the user interface of the Sunny WebBox displays information on the security level of the password entered The Sunny WebBox categorises n n passwords as very unsafe unsafe adequate safe and very safe Only select passwords with a security strength that is at least safe 5 Select Save M The new password will be active the next time you log into the Sunny WebBox 10 6 3 Entering the SMA Grid Guard Password SMA Grid Guard is a safety concept for country specific settings in the inverter determining the grid behaviour within an electricity grid These settings Grid Guard parameters are preset in the devices and can only be changed with the SMA Grid Guard password In order to change SMA Grid Guard pa
93. puter manual In the event that no LAN connection is displayed refer to Section 14 Troubleshooting page 77 The Local Area Connection Status window opens User Manual SWebBox BA en 36 25 Commissioning 26 Select Properties in the General tab The Local Area Connection Properties window opens Mark Internet Protocol Version 4 TCP IPvA and select Properties The Internet Protocol Version 4 TCP IPvA Properties window opens Note the current network settings in the Internet Protocol Version 4 TCP IPv4 Properties window This enables you to reset the computer network settings after configuration of the Sunny WebBox Enter the following static network settings for the computer in the Internet Protocol Version 4 TCP IPv4 Properties window Check the Use the following IP address field Enter 192 168 0 100 into the IP address field Enter 255 255 255 0 into the Subnet mask field Delete any entries in the Default gateway Preferred DNS server and Alternate DNS server fields Select OK In the Local Area Connection Properties window select OK SMA Solar Technology AG SMA America LLC Local Area Connection Properties Send Feedback Networking Connect using amp Network Connection This connection uses the following items 0M Client for Microsoft Networks IV QoS Packet Scheduler dl File and Printer Sharing fo
94. r Microsoft Networks 2 Intemet Protocol Version 6 TCP IPv6 Beg Protocol Version 4 4 M 4 Link Layer Topology Discovery Mapper I O Driver 4 Link Layer Topology Discovery Responder Description Transmission Control Protocol Intemet Protocol The defaut wide area network protocol that provides communication across diverse interconnected networks OK Cancel General You can get IP settings assigned automatically if your network supports this capabilly Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 192 168 0 100 Subnet mask 255 255 255 0 Default gateway Obtain DNS server dress automatically Use the following DNS server addresses Preferred DNS server Altemate DNS server Advanced The computer is set to the network settings of the Sunny WebBox SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC 6 4 3 Windows XP Windows 2000 1 2 Start the computer Commissioning In Windows select Start gt Settings gt Network Connections Double click the LAN connection used to connect the Sunny WebBox If Windows displays several LAN connections there are probably several network connections installed on the computer Ensure that you select the network connection tha
95. r or Internet Explorer NN Open the configuration file of the Sunny WebBox See the configuration file for the required information see Section 15 4 Structure of the Config xml File page 83 82 SWebBox BA en 36 User Manual SMA Solar Technology AG SMA America LLC Appendix 15 4 Structure of the Config xml File lt xml version 1 0 encoding utf 8 2 gt lt WebBox gt lt Settings gt add key Version value 1 5 gt add key PlantID value gt add key User ID value Max Mustermann sma de gt add key DHCP value false gt add key IP Address value 192 168 0 168 gt lt add key SubNetMask value 255 255 255 0 gt lt add key Gateway value 192 168 0 100 gt lt add key DNS Server value 192 168 0 100 gt lt add key NAT Port value 80 gt lt add key Webserver Port value 80 gt lt add key Webservice Port value 80 gt lt Settings gt lt Export gt lt Export gt lt WebBox gt Setting Meaning Version Sunny WebBox firmware version PlanHD Plant identifier for Sunny Portal User ID User ID for Sunny Portal DHCP Displays true when DHCP use is enabled and false when DHCP use is disabled IP Adress The IP address of the Sunny WebBox as configured by the user or obtained from the DHCP server SubNetMask The subnet mask of the Sunny WebBox as configured by the user or obtained from the DHCP server Gateway The
96. rameters you will need to be logged in as an installer and you will need your personal SMA Grid Guard password which you can obtain from SMA The application form for the personal access code is available in the downloads area at www SMA Solar com in the Certificate category of the respective inverter Log into the Sunny WebBox as an installer 2 Select Plant gt Devices in the user interface 3 Select the tab Parameters 4 Enter your personal SMA Grid Guard password in the field Inst Code 5 Select Save SMA Grid Guard parameters can be changed 10 7 Setting Data Upload The upload frequency setting is used to define how frequently the Sunny WebBox connects to the Sunny Portal or the external FTP server each day You can also define the time when the Sunny WebBox connects to the Sunny Portal or the external FTP server All data upload settings apply to both data uploads to the Sunny Portal as well as data uploads to an external FTP server 1 Select WebBox gt Settings gt Data transmission the user interface 2 Select the upload frequency in the Upload frequency per time window field Maximum number of upload attempts 1 If the data transmission from the Sunny WebBox to the Sunny Portal or external FTP server fails the Sunny WebBox will make further attempts to transmit the data The Maximum number of upload attempts per time window value specifies the number of data transmission attempts the Su
97. s the user interface the voltage supply computer Check the patch cable and all the connections of the Sunny WebBox and the computer or You cannot find the Incorrect network settings of the Use the Sunny WebBox Assistant for Sunny WebBox via the ied Sunny WebBox network components commissioning Assistant Determine the network settings of the Sunny WebBox see page 82 Configure your computer based on the Sunny WebBox network settings see page 25 Reset the Sunny WebBox see page 72 and repeat the commissioning Check the network settings for the individual network components e g router proxy server etc Adjust the network settings if necessary Please contact your network administrator A firewall is blocking the Deactivate the computer firewall or connection enable the necessary connection There is no Internet connection Reestablish Internet access If necessary contact your Internet service provider The Proxy server does not Use a Proxy server that supports IPv support IPv Defective or damaged network Replace the defective or damaged parts components patch cables or of the network plug connections Please contact your network administrator User Manual SWebBox BA en 3 77 Troubleshooting SMA Solar Technology AG SMA America LLC Problem Cause The Internet browser is configured incorrectly Remedy If
98. structure of the FTP server of your Sunny WebBox You can download and display the collected data The user name and password remain saved in the internet browser cache e 1 After you access the FTP server of the Sunny WebBox with an Internet browser the user 50 name and passwords remain saved in the Internet browser cache Clear the Internet browser cache to prevent unauthorized access to the FTP server of the Sunny WebBox SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC Managing Plant Data 9 4 FTP Push Function The Sunny WebBox is equipped with an FTP push function This function means that the Sunny WebBox can upload the data collected from your PV plant to an FTP server i i XML data format The data that is transferred via FTP push is always stored in XML data format Testing the FTP push function You can also test the FTP push function using an FTP server installed locally on your computer To learn how to install a local FTP server and use it to test the Sunny WebBox FTP push function with a local FTP server refer to the Technical Information Configuring a Local FTP Server You can find this document in the downloads area at www SMA Solar com 9 4 1 Activating Deactivating FTP Push Function 1 Select WebBox gt Settings gt Data transmission in the user interface M The Data transmission page opens page op Make a selection in the Use FTP Push service field
99. t the computer is using to connect to the Sunny WebBox If necessary refer to the computer manual Inthe event that no LAN connection is displayed refer to Section 14 Troubleshooting page 77 M The Local Area Connection Status window opens In the General tab select Properties The Local Area Connection Properties window opens Select Internet Protocol TCP IP and click Properties V The Internet Protocol TCP IP Properties window opens Note the current network settings in the Internet Protocol TCP IP Properties window This enables you to reset the computer network settings after configuration of the Sunny WebBox Enter the following static network settings for the computer the Internet Protocol TCP IP Properties window Check the Use the following IP address field Enter 192 168 0 100 into the IP address field Enter 255 255 255 0 into the Subnet mask field Delete any entries in the Default gateway Preferred DNS server and Alternate DNS server fields Select OK In the Local Area Connection Properties window select OK The computer is set to the network settings of the Sunny WebBox User Manual 4 Local Area Connection Properties General Authentication Advanced 21x Connect using Hg VMware Accelerated AMD PCNet Ad This connection uses the following items M Client for Microsoft Networks Fie an
100. the requirements of the network operator via the Power Reducer Box and forward them to the inverters in the PV plant The Sunny WebBox is suitable for monitoring PV plants of any size data collected by the Sunny WebBox may deviate from the data provided by the electricity meter The Sunny WebBox data must not be used for billing purposes 3 1 1 Supported Products The Sunny WebBox supports the following SMA products Inverter Other Products All inverters with the following e Sunny SensorBox communication interfaces e SMA Meteo Station A85PB SMC NR Power Reducer A85PB NR e Meter Connection Box A85USPB NR Sunny Portal DM 485CB 10 Communit 485QM 10 NR e Sunny Matrix A85QMUS 10 NR Hashview e Sunny Central via Ethernet SMA OPC Server A list of these inverters can be found in the manual for the relevant communication interface 3 1 2 Target Group The Sunny WebBox is intended for private and industrial use When you log into the Sunny WebBox there are 2 user groups at your disposal Installer and User The Installer user group comprises only qualified personnel authorised to make changes to grid relevant parameters for the connected devices Only the installer may commission the Sunny WebBox 16 SWebBox BA en 36 User Manual SMA Solar Technology AG SMA America LLC Safety 3 2 Safety Precautions Follow all operating and safety precautions in this manual Failure to foll
101. tion of the Sunny WebBoxs 0 cies ih ee has ERR pe ree edet och 29 Using Dynamic Network Settings DHCP 29 Configuring the Static Network Settings of the Sunny WebBox Deactivating 30 Connecting the Sunny WebBox to the Local Network 31 Configuring the Sunny WebBox for Modem Operation 32 Connecting the Modem Cable 32 Configuring the Modem Settings for the Sunny 33 Connecting the Sunny WebBox to the Inverter 33 Connecting the Sunny WebBox to a Sunny 33 Connecting the Sunny WebBox to the RS485 Communication Bus 34 Mounting the Sunny WebBox Wall or Top Hat Rail 37 Logging in and out of the Sunny WebBox 39 Logging into the Sunny WebBox 39 Logging out of the Sunny WebBox 40 Operations 2 35a cba Y aa RE RR UR RR ds 41 User 41 Explanation of the Status Symbols 42 5 05 a oe ee P eg eder fece 42 Structural View and Device View 43 Overview According to Device Type 43 Overview of a Single Device 44 Detecting
102. tions Via user interface All settings will be reset The Sunny WebBox is now reset to the delivery status Via reset button The following settings will be reset Passwords or Network settings or e All settings The Sunny WebBox is now reset to the delivery status mie After resetting adjust the plant identifier for Sunny Portal If you reset all the Sunny WebBox settings the Sunny WebBox will delete all login settings for Sunny Portal If you start the Sunny WebBox without making further settings the Sunny WebBox creates a new plant with a new plant identifier in Sunny Portal If the Sunny WebBox is to send the data to the existing plant in Sunny Portal carry out the following steps after the reset Assign the plant identifier of the old system to the replacement device see Section 9 2 3 Adjusting the Plant Identifier for Sunny Portal page 48 In the replacement device enter the e mail address of a user who has Sunny Portal administrator rights for the plant Resetting the Sunny WebBox via the User Interface 1 Log into the Sunny WebBox as an installer If the POWER LED is green and all other LEDs are red disconnect the plug in power supply 2 Select WebBox gt Info in the user interface 3 Select Default settings A window containing a security question opens 4 Select Confirm The Sunny WebBox is now reset to its default settings and switches its web server off
103. ts Menul Menu items are displayed in quotation marks Menul gt Menu2 Menu paths are displayed in quotation marks The angle bracket gt separates individual menus Example Examples are represented in italics 14 SWebBox BA en 36 User Manual SMA Solar Technology AG SMA America LLC Sunny WebBox 2 Sunny WebBox As the central communication interface the Sunny WebBox connects the PV plant and its operator The Sunny WebBox collects and documents all data of the connected devices thus permitting interruptionfree monitoring of the PV plant The Sunny WebBox provides the operator with all recorded data via an Internet connection The Flashview presentation software and the Sunny Portal website can be used to edit data or graphically display stored data Both presentation programs are freely available on the www SMA Solar com or the www SunnyPortal com websites This means that operators can see the yields from their plant both in the local network and via the Internet at any time using Flashview and the Sunny Portal Data can also be viewed with the large Sunny Matrix display which is suitable for both indoor and outdoor installation Sunny SensorBox RS485 Sunny Porta St Power Reducer Box Sunny Matrix Sunny Mini Central RS485 Flashview Lokal PC LH 2 YA 7 WY Sunny Island Router Internet RS485 access PC Telephone connection via optional internal mod
104. ual SMA Solar Technology AG SMA America LLC Managing Plant Data If your network is permanently connected to the Internet your Internet provider may disconnect the connection at regular intervals This usually happens every 24 hours When you establish a new Internet connection your Internet provider will assign a new IP address to your network The Sunny WebBox establishes connections to Sunny Portal via this new IP address The IP address displayed by Sunny WebBox is always up to date Accessing the Sunny WebBox via Sunny Portal after change of IP Address i When your Internet provider assigns a new IP address to your network Sunny Portal cannot access the Sunny WebBox immediately Before it can be accessed the Sunny WebBox must first send its new IP address to the Sunny Portal The Sunny WebBox transmits the IP address of the network every time data is transmitted Wait until the next data transmission is performed by the Sunny WebBox The router must forward data requests to the Sunny WebBox To access the Sunny WebBox via Sunny Portal your router must be configured to forward all data requests from Sunny Portal to the Sunny WebBox If you are denied access check your router settings i User Manual SWebBox BA en 3 49 Managing Plant Data SMA Solar Technology AG SMA America LLC 9 3 Integrated FTP Server The Sunny WebBox is equipped with an integrated FTP server The FTP server allows you to access CSV files
105. x gt Info in the user interface 3 Select Stop system A window containing a security question opens 4 Select Confirm The Sunny WebBox quits all programmes and switches the web server off 5 If the POWER LED is green and all other LEDs are red disconnect the plug in power supply from the socketoutlet M The Sunny WebBox has been stopped Stopping the Sunny WebBox by Removing the Plug in Power Supply from the Socket outlet Loss of data when disconnecting the Sunny WebBox from the electricity grid 1 Do not remove the Sunny WebBox plug in power supply from the socket outlet if the MEMORY LED light is flashing orange 1 Remove the plugin power supply from the socket outlet M The Sunny WebBox has been stopped 11 5 Resetting the Sunny WebBox During resetting specific Sunny WebBox settings are reset to the default setting If you only wish to restart the Sunny WebBox without resetting the settings see Section 11 4 Stopping the Sunny WebBox page 72 p Data backup 1 Before you reset the Sunny WebBox take note of all settings such as network or portal settings if necessary In addition back up the PV plant data in order to avoid data loss You can reset the Sunny WebBox in the following ways and to various degrees Reset the Sunny WebBox via the user interface e Reset the Sunny WebBox using the reset button 72 SWebBox BA en 3 User Manual SMA Solar Technology AG SMA America LLC Service Func
106. xy Exception Rule in Internet Explorer 1 Start Internet Explorer 2 In Internet Explorer select Tools gt Internet options 3 The Internet Options window opens 4 Select the Connections tab then click Settings 5 Select Advanced 6 n Do not use proxy server for addresses beginning with field enter the address 192 168 7 Confirm the entry with OK and close all further windows with OK M The proxy exception rule has now been set up SWebBox BA en 36 85 User Manual Appendix SMA Solar Technology AG SMA America LLC 15 9 Activating IPv in Windows XP SP2 In order to be able to locate the Sunny WebBox with the Sunny WebBox Assistant IPv is required IPv stands for Internet Protocol Version and specifies the procedures that are necessary for data transmission via a packet switching data network IPv is the successor to IPv4 which is still predominantly found in use on the Internet IPv is already activated in Windows Vista Windows 7 MacOS and Linux In Windows XP SP2 you must activate IPv In order to activate IPv6 proceed as follows 1 In Windows select Start gt Settings gt Network Connections 2 Double dick on the LAN connection via which the Sunny WebBox is connected If Windows displays several LAN connections there are probably several network connections installed on the computer Ensure that you select the correct network connection with which the computer is c
107. y AG SMA America LLC 10 3 Setting up Access to the Sunny WebBox via the Internet If you would like to make the Sunny WebBox available via the Internet to allow for example direct access to the Sunny WebBox via the Sunny Portal you must configure a port redirection in your router This may require you to adjust the network port of the Sunny WebBox The Sunny WebBox uses four network ports for the various services If these ports are reserved for other applications in your network you can change the ports as follows For information regarding Modbus configuration see page 58 Adjusting the network ports e 1 Make sure you can access the Sunny WebBox on the web server before you change the 5 Public virtual setting of Sunny WebBox In most cases settings do not have to be changed manually as the router automatically forwards the queries to the correct ports via the network Before adjusting the ports contact your network administrator Select WebBox gt Settings gt Network in the user interface In the field Virtual public HTTP port enter the port enabled in the router for HTTP access This port allows the web server of the Sunny WebBox to be accessed via the Internet In the Webserver pori field enter the port via which the web server of the Sunny WebBox can be reached In the Webservice port field enter the port via which the Sunny WebBox sends data to the Sunny Portal an

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