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1. ANTE Trademarks and Copyright Trademarks AntiVir is a registered trademark of Avira GmbH Windows is a registered trademark of the Microsoft Corporation in the United States and other countries All other brand and product names are trademarks or registered trademarks of their respective owners Protected trademarks are not marked as such in this manual This does not mean however that they may be used freely Copyright information Code provided by third party providers was used for Avira AntiVir Premium We thank the copyright owners for making the code available to us For detailed information on copyright please refer to Third Party Licenses in the Program Help of Avira AntiVir Premium Table of Contents 1 Introduction cdi 1 Icons and emphases scccssscccssscccescccscsccccsscccsscccceseeccescccessecceseeccssceccscessoseesoees 2 Product information AA O 3 8 1 Delivery COPOS A Ata 3 BZ Syst m requirements cni debdant cpieb Taredeehs E e E E iS 4 3 3 Licensing and Upgrade seesseeeeeeeesesesrisesestsresestsrestsssststtstststsresssststestssssestestseseeeesesseset 4 4 Installation and uninstallation 03 cssccssscswsswssvsssasenceececsopnoevctessesensaesuenedscsedevsupacesudenss 6 A lA O O a ere entree rere Tee 6 4 2 Change installation cceeccsscsscesecesecceeeeesecseeeeeeseceaeeaeeeeceaecaeeeneesecseeeeeesscnaeeaeeeseeaeeaeees 11 4 3 Installation modules iii AA A A eta 11 4 4 Uninstallati iaa naaa ia 12
2. 11 4 1 3 application for files linked to a particular program Examples Excluded file and MIME types application octet stream application octet stream MIME type files executable files bin exe com dll class are blocked by WebGuard application olescript application olescript MIME type files ActiveX script files axs are blocked by WebGuard exe All files with the extension exe executable files are blocked by WebGuard msi All files with the extension msi Windows Installer files are blocked by WebGuard Add The button allows you to copy MIME and file types from the input field into the display window Delete The button deletes a selected entry from the list This button is inactive if no entry is selected Web Filter The web filter is based on an internal database updated daily that classifies URLs according to content Activate web filter When the option is enabled all URLs matching the selected categories in the Web filter list are blocked Web filter list In the Web filter list you can select the content categories whose URLs are to be blocked by WebGuard Note The Web filter is ignored for entries in the list of excluded URLs under WebGuard Scan Exceptions Note Spam URLs are URLs sent with spam emails The Fraud and Deception category covers web pages with Subscription Expires and other offers of services whose costs are
3. Application APPL By clicking on the relevant box the selected type is enabled check mark set or disabled no check mark Select all If this option is enabled all types are enabled Default values This button restores the predefined default values Note If a type is disabled files recognized as being of the relevant program type are no longer indicated No entry is made in the report file 11 6 2 Password You can protect your AntiVir program in different areas with a password If a password has been issued you will be asked for this password every time you want to open the protected area Password Enter password Enter your required password here For security reasons the actual characters you type in this space are replaced by asterisks The password can only have a maximum of 20 chars Once the password has been issued the program refuses access if an incorrect password is entered An empty box means No password Confirm password Confirm the password entered above by entering again here For security reasons the actual characters you type in this space are replaced by asterisks Note The password is case sensitive Reference Configuration options Areas protected by password Your AntiVir program can protect individual areas with a password By clicking the relevant box the password request can be disabled or re enabled for individual areas as required Password protected ar
4. Deny access If this option is enabled the Guard only enters the detection in the report file if the report function is enabled In addition the Guard writes an entry in the Event log if this option is enabled Quarantine If this option is enabled the Guard moves the file to Quarantine The files in this directory can later be repaired or if necessary sent to the Avira Malware Research Center Secondary action The option Secondary action can only be selected if the Repair option was selected under Primary action With this option it can now be decided what is to be done with the affected file if it cannot be repaired delete 11 2 1 2 Reference Configuration options If this option is enabled the file is deleted This process is much faster than overwrite and delete overwrite and delete If this option is enabled the Guard overwrites the file with a default pattern and then deletes it It cannot be restored rename If this option is enabled the Guard renames the file Direct access to these files e g with double click is therefore no longer possible Files can later be repaired and given their original names again Ignore If this option is enabled access to the file is allowed and the file is left as it is Warning The affected file remains active on your workstation It may cause serious damage on your workstation Deny access If this option is enabled the Guard only enters the
5. The email including all attachments is moved to quarantine The affected email is deleted The body of the text and any attachments of the email are replaced by a default text Delete The affected email is deleted The body of the text and any attachments of the email are replaced by a default text Delete attachment The infected attachment is replaced by a default text If the body of the email is affected it is deleted and also replaced by a default text The email itself is delivered Move attachment to quarantine The infected attachment is placed in quarantine and then deleted replaced by a default text The body of the email is delivered The affected attachment can later be delivered via the quarantine manager Ignore The affected email is delivered Warning This could allow viruses and unwanted programs to access your computer system Only select the Ignoreoption in exceptional cases Disable the preview in your mail client never open any attachments with a double click MailGuard actions Outgoing emails Move mail to quarantine do not send The email together with all attachments is copied to Quarantine and is not sent The email remains in the outbox of your email client You receive an error message in your email program All other emails sent from your email account will be scanned for malware Block sending of mails do not send 29 Avira AntiVir Premium 30 The email is n
6. Automatic If this option is enabled no dialog box in case of a virus detection appears WebGuard reacts according to the settings you predefine in this section as primary and secondary action Primary action The primary action is the action performed when WebGuard finds a virus or an unwanted program Deny access 11 4 1 2 Reference Configuration options The website requested from the web server and or any data or files transferred are not sent to your web browser An error message to notify you that access has been denied is displayed in the web browser WebGuard logs the detection to the report file if the report function is activated Isolate In the event of a virus or malware being detected the website requested from the web server and or the transferred data and files are moved into quarantine The affected file can be recovered from the quarantine manager if it has any informative value or if necessary sent to the Avira Malware Research Center Ignore The website requested from the web server and or the data and files that were transferred are forwarded on by WebGuard to your web browser Access to the file is permitted and the file is ignored Warning The affected file remains active on your workstation It may cause serious damage on your workstation Locked requests In Locked requests you can specify the file types and MIME types content types for the transferred data to be blocked by WebGuard Th
7. 5 Overview of AntiVir Premium isisissscoves scortersianisseesen vasanteseues deiucuvesccvaveunsevecesssseesss sone 14 51 User interface and operation tipa 14 SLT Control Centrar annie 14 5 12 Configuratio iii id 16 Dileds Vay ICOM As E A Meek te sseth dates tenes 19 52 a HOW TO i552 deceive anes A TT 20 5 2 Activate productes ine a A eens 20 5 2 2 P rform automatic updates i sctsssssvcevsscsscesvsstvaceesceescassnevneessceccebesacverdsavtcehaanes 21 5 23 Startamanualupdate siisii Mt a a a eai 22 5 2 4 On demand scan Using a scan profile to scan for viruses and malware 23 5 2 5 On demand scan Scan for viruses and malware using Dragamp Drop 24 5 2 6 On demand scan Scan for viruses and malware via the context menu 25 5 2 7 On demand scan Automatically scan for viruses and malware oononininmmn 25 5 2 8 On demand scan Targeted scan for Rootkits and active malware 0 0 26 5 2 9 React to detected viruses and malware eiesssccssesseeeeceecteeeeeeecnaeeateeeceaeeaeees 27 5 2 10 Quarantine Handling quarantined files qua cccesesceseeeceeeeecneeteeseeaeeeeenees 30 5 2 11 Quarantine Restore the files in quarantine ccecceescecseceteceteceeceeeeeeeeeeneeees 32 5 2 12 Quarantine Move suspicious files to quarantine ee ceeeeeeeceteeeeeeeeeecneeeeees 33 5 2 13 Scan profile Amend or delete file type in a scan profile 0 eee eteeeeeeetecteeeeees 33 5 2 14 Scan
8. The button deletes a selected entry from the list This button is inactive if no entry is selected Note If you add a complete partition to the list of the file objects only those files that are saved directly under the partition will be excluded from the scan which does not apply to files in sub directories on the corresponding partition Example File object to be skipped D D file txt will be excluded from the scan of the Scanner D folder file txt will not be excluded from the scan Heuristics This configuration section contains the settings for the heuristic of the scan engine AntiVir products contain very powerful heuristics that can proactively uncover unknown malware i e before a special virus signature to combat the damaging element has been created and before a virus guard update has been sent Virus detection involves an extensive analysis and investigation of the affected codes for functions typical of malware If the code being scanned exhibits these characteristic features it is reported as being suspicious This does not necessarily mean that the code is in fact malware False positives do sometimes occur The decision on how to handle affected code is to be made by the user e g based on his or her knowledge of whether the source of the code is trustworthy or not Macrovirus heuristics Macrovirus heuristics Your AntiVir product contains a highly powerful macrovirus heuristic If this option is e
9. The list in this window contains files and paths that should not be included by the Scanner in the scan for viruses or unwanted programs Please enter as few exceptions as possible here and really only files that for whatever reason should not be included in a normal scan We recommend that you always scan these files for viruses or unwanted programs before they are included in this list Note The entries in the list must not result in more than 6000 characters in total Warning These files are not included in a scan Note The files included in this list are recorded in the report file Please check the report file from time to time for unscanned files as perhaps the reason you excluded a file here no longer exists In this case you should remove the name of this file from this list again Input box In this input box you can enter the name of the file object that is not included in the on demand scan No file object is entered as the default setting 61 Avira AntiVir Premium 62 11 1 1 3 The button opens a window in which you can select the required file or the required path When you have entered a file name with its complete path only this file is not scanned for infection If you have entered a file name without a path all files with this name irrespective of the path or drive are not scanned Add With this button you can add the file object entered in the input box to the display window Delete
10. Viruses that may not yet be detected or removed by our products or suspect files can be sent to us We provide you with several ways of doing this 54 10 4 10 5 Info and Service Identify the file in the quarantine manager of the Control Center and select the item Send file via the context menu or the corresponding button Send the required file packed WinZIP PKZip Arj etc in the attachment of an email to the following address virus premium avira com As some email gateways work with anti virus software you should also provide the file s with a password please remember to tell us the password You can also send us the suspicious file via our website http www avira com sample upload Reporting false positives If you believe that your AntiVir program is reporting a detection in a file that is most likely clean send the relevant file packed WinZIP PKZip Arj etc as an email attachment to the following address virus premium avira com As some email gateways work with anti virus software you should also provide the file s with a password please remember to tell us the password Your feedback for more security At Avira our customers security is paramount For this reason we don t just have an in house expert team that tests the quality and security of every Avira GmbH solution before the product is released We also attach great importance to the indications regarding security relevant gap
11. hours Overview of AntiVir Premium Note You can also carry out a manual update directly via the Windows security center 5 2 4 On demand scan Using a scan profile to scan for viruses and malware A scan profile is a set of drives and directories to be scanned The following options are available for scanning via a scan profile Use predefined scan profile if the predefined scan profile corresponds to your requirements Customize and apply scan profile manual selection if you want to scan with a customized scan profile Create and apply new scan profile if you want to create your own scan profile Depending on the operating system various icons are available for starting a scan profile In Windows XP and 2000 Ay This icon starts the scan via a scan profile In Windows Vista In Microsoft Windows Vista the Control Center only has limited rights at the moment e g for access to directories and files Certain actions and file accesses can only be performed in the Control Center with extended administrator rights These extended administrator rights must be granted at the start of each scan via a scan profile N 2 This icon starts a limited scan via a scan profile Only directories and files that Windows Vista has granted access rights to are scanned This icon starts the scan with extended administrator rights After confirmation all directories and files in the selected scan prof
12. must be entered as the startup type and Started as the status If necessary start the service manually by selecting the relevant line and the button Start If an error message appears please check the event display The computer is extremely slow when perform a data back up Reason During the backup procedure AntiVir Guard scans all files being used by the backup procedure gt Select Guard Scan Exceptions in the Configuration expert mode and enter the process names of the back up software My firewall reports AntiVir Guard and AntiVir MailGuard immediately after activation Reason Communication with AntiVir Guardand AntiVir MailGuardoccurs via the TCP IP Internet protocol A firewall monitors all connections via this protocol gt Define a general approval for AntiVir Guard and AntiVir MailGuard AntiVir Guard only works with the address 127 0 0 1 localhost An Internet connection is not established The same applies to AntiVir MailGuard AntiVir MailGuard does not work FAQ Tips Please check correct functioning of AntiVir MailGuard with the aid of the following checklists if problems occur with AntiVir MailGuard Checklist gt Check whether your mail client logs in on the server via Kerberos APOP or RPA These verification methods are currently not supported gt Check whether your mail client reports to the server through SSL also often called TSL Transport Layer Security AntiVir MailGuard does not s
13. you can install the AntiVir program Note During the installation process you have the option of creating a restore point A purpose of a restore point is to reset the operating system to its pre installation status If you want to use this option ensure that the operating system permits the creation of a restore point Windows XP System properties gt System restore Disable the option Disable system restore Windows Vista Windows 7 System properties gt Computer protection In the Protection settings area highlight the drive on which the system is installed and click the Configure button In the System protection window enable the option System settings and restore previous file versions Installation types During installation you can select a setup type in the installation wizard Express The program files are installed into a specified default folder under C Program Files Your AntiVir program is installed with default settings You have the option of defining custom settings using the configuration wizard User defined You can choose to install individual program components see Chapter Installation and uninstallation Installation modules A target folder can be selected for the program files to be installed You can disable Create a desktop icon and program group in the Start menu Using the configuration wizard you can define custom settings for your AntiVir program and initiate a
14. Add With this button you can add the email address entered in the input box to the list of email addresses not to be scanned Delete This button deletes a highlighted email address from the list Cache Cache The MailGuard cache contains data regarding the scanned emails that is displayed as statistical data in the Control Center under MailGuard Maximum number of emails to be stored in the cache This field is used to set the maximum number of emails that are stored by MailGuard in the cache Emails are deleted oldest first Maximum storage period of an email in days The maximum storage period of an email in days is entered in this box After this time the email is removed from the cache Empty Cache Click on this button to delete the emails stored in the cache 11 3 3 Report MailGuard includes an extensive logging function to provide the user or administrator with exact notes about the type and manner of a detection Reporting This group allows for the content of the report file to be determined Off If this option is enabled then MailGuard does not create a log It is recommended that you should turn off the logging function only in exceptional cases such as if you are executing trials with multiple viruses or unwanted programs Default If this option is enabled MailGuard records important information concerning detections alerts and errors in the report file with less important information ignored f
15. Instrumentation is a basic Windows management technique that uses script and programming languages to allow read and write access both local and remote to settings on Windows systems Your AntiVir program supports WMI and provides data status information statistical data reports planned requests etc as well as events via an interface WMI gives you the option of downloading operating data from the program Enable WMI support When this option is enabled you can download operating data from the program via WMI 11 6 5 Proxy Proxy server Do not use a proxy server If this option is enabled your connection to the web server is not established via a proxy server Use Windows system settings When the option is enabled the current Windows system settings are used for the connection to the web server via a proxy server Configure the Windows system settings to use a proxy server under Control panel Internet options Connections LAN settings You can also access the Internet options in the Extras menu in Internet Explorer Warning If you are using a proxy server which requires authentication enter all the required data under the option Use this proxy server The Use Windows system settings option can only be used for proxy servers without authentication Use this proxy server If your web server connection is set up via a proxy server you can enter the relevant information here Address Enter the comp
16. POP3 and IMAP protocols Enable the inbox account used by your email client to receive emails for monitoring by MailGuard Monitor POP3 accounts If this option is enabled the POP3 accounts are monitored on the specified ports Monitored ports In this field you should enter the port to be used as the inbox by the POP3 protocol Multiple ports are separated by commas Default This button resets the specified port to the default POP3 port Monitor IMAP accounts If this option is enabled the IMAP accounts are monitored on the specified ports Monitored ports In this field you should enter the port to be used as the inbox by the IMAP protocol Multiple ports are separated by commas Default This button resets the specified port to the default IMAP port Scan outgoing emails SMTP If this option is enabled outgoing emails are scanned for viruses and malware Monitored ports In this field you should enter the port to be used as the outbox by the SMTP protocol Multiple ports are separated by commas Default This button resets the specified port to the default SMTP port Note To verify the protocols and ports used call up the properties of your email accounts in your email client program Default ports are mostly used Action on detection This configuration section contains settings for actions performed when MailGuard finds a virus or unwanted program in an email or in an attachment Note
17. Reference Configuration options Application filter Applications to be blocked Under Application filter Applications to be blocked you can enter applications which you classify as harmful and which you want Avira AntiVir ProActiv to block by default The applications added cannot be executed on your computer system You can also add programs to the application filter for blocking via Guard notifications of suspicious program behavior by selecting theAlways block this program option Applications to be blocked Applications The list contains all applications which you have classified as harmful which you have entered via the configuration or by notifying the ProActiv component The applications on the list are blocked by Avira AntiVir ProActiv and cannot be executed on your computer system An operating system message appears when a blocked program starts up The applications to be blocked are identified by Avira AntVir ProActiv on the basis of the path specified and the file name and are blocked irrespective of their content Input box Enter the application you want to block in this box To identify the application the full path file name and file extension must be specified The path must either show the drive on which the application is located or start with an environment variable The button opens a window in which you can select the application to be blocked Add With the Add button you can transfer the application spe
18. The installation wizard opens with the dialog box Avira AntiVir Premium gt Click Accept to begin the installation The installation file is extracted The installation routine is started The dialog box Welcome appears gt Click Next Continuing Internet based installation and installation with an installation package The dialog box with the license agreement appears gt Confirm that you accept the license agreement and click Next The dialog box Generate serial number appears gt Where appropriate confirm that a random serial number has been generated and transmitted during update and click Next The dialog box Select installation type appears gt Enable the option Express or User defined If you want to create a restore point enable the Creating system restore point option Click Next to confirm your settings User defined installation The dialog box Select destination directory appears gt Confirm the specified destination directory by clicking Next KOR Use the Browse button to select a different destination directory and confirm by clicking Next The dialog box Install components appears Enable or disable the required components and confirm by clicking Next If you have chosen to install the ProActiv component the AntiVir ProActiv Community window appears You have the option of confirming participation in the Avira AntiVir ProActiv Community If this option is enabled Avira AntiVir ProActiv sends
19. Troubleshooting see Chapter Keyboard commands see Chapter Windows Security Center 8 1 Help in case of a problem Here you will find information on causes and solutions of possible problems The error message The license file cannot be opened appears AntiVir MailGuard does not work An email sent via a TSL connection has been blocked by MailGuard Webchat is not operational Chat messages will not be displayed The error message 7he license file cannot be opened appears Reason The file is encrypted gt To activate the license you do not need to open the file but rather you save it in the program directory The error message Connection failed while downloading the file appears when attempting to start an update Reason Your Internet connection is inactive No connection to the web server on the Internet can therefore be established P Test whether other Internet services such as WWW or email work If not re establish the Internet connection Reason The proxy server cannot be reached gt Check whether the login for the proxy server has changed and adapt it to your configuration if necessary Reason The update exe file is not fully approved by your personal firewall gt Ensure that the update exe file is fully approved by your personal firewall Otherwise gt Check your settings in the Configuration expert mode under General UpdateYour settings Viruses and malware cannot be moved or
20. a special virus signature to combat the damaging element has been created and before a virus guard update has been sent Virus detection involves an extensive analysis and investigation of the affected codes for functions typical of malware If the code being scanned exhibits these characteristic features it is reported as being suspicious This does not necessarily mean that the code is in fact malware False positives do sometimes occur The decision on how to handle affected code is to be made by the user e g based on his or her knowledge of whether the source of the code is trustworthy or not Macrovirus heuristics Macrovirus heuristics Your AntiVir product contains a highly powerful macrovirus heuristic If this option is enabled all macros in the relevant document are deleted in the event of a repair alternatively suspect documents are only reported i e you receive an alert This option is enabled as the default setting and is recommended Advanced Heuristic Analysis and Detection AHeAD enable AHeAD Your AntiVir program contains a very powerful heuristic in the form of AntiVir AHeAD technology which can also detect unknown new malware If this option is enabled you can define how aggressive this heuristic should be This option is enabled as the default setting Low detection level If this option is enabled slightly less unknown malware is detected the risk of false alerts is low in this case Medium detection le
21. a system on which your AntiVir program has already been installed you will receive the following message AntiVir Desktop reports that it might be out of date Click Recommendations for suggested actions you can take How does antivirus software help protect my computer Note Windows does not detect all antivirus programs Recommendations 45 Avira AntiVir Premium Note In order for the Windows Security Center to recognize your AntiVir program as up to date an update must be performed after installation Update your system by carrying out an update Virus protection ON After installation of your AntiVir program and a subsequent update you will receive the following message ene ooronceronenrencrrorrscrresreccosecesersors AntiVir Desktop reports that it is up to date and virus scanning is on Antivirus software helps protect your computer against viruses and other security threats How does antivirus software help protect my computer Your AntiVir program is now up to date and the AntiVir Guard is enabled Virus protection OFF You receive the following message if you disable the AntiVir Guard or stop the Guard service Antivir Desktop reports that it is turned off Antivirus software helps protect your computer against viruses and other security threats Click Recommendations For suggested actions you can take How does antivirus software help protect my computer Note Windows does not detect
22. actions for all infected files or cancel the Scanner Note The action Move to quarantine is preselected by default in the Scanner notification Further actions can be selected via a context menu Click here for more information Automatic If this option is enabled no dialog box in case of a virus detection appears The Scanner reacts according to the settings you predefine in this section as primary and secondary action Backup to quarantine If this option is enabled the Scanner creates a backup copy before carrying out the requested primary or secondary action The back up copy is saved in Quarantine where the file can be restored if it is of informative value You can also send the backup copy to the Avira Malware Research Center for further investigation Primary action Primary action is the action performed when the Scanner finds a virus or an unwanted program If the option repair is selected but the affected file cannot be repaired the action selected under Secondary action is performed Note The option Secondary action can only be selected if the setting repair was selected under Primary action Repair If this option is enabled the Scanner repairs affected files automatically If the Scanner cannot repair an affected file it carries out the action selected under Secondary action Note An automatic repair is recommended but means that the Scanner modifies files on the workstation
23. be paid for They are invoiced in Germany via dialers with 0190 0900 numbers or via 09x0 numbers in Austria and Switzerland in Germany the number is set to change to 09x0 in the medium term Once installed on the computer these programs guarantee a connection via a suitable premium rate number whose scale of charges can vary widely The marketing of online content via your telephone bill is legal and can be of advantage to the user Genuine dialers leave no room for doubt that they are used deliberately and intentionally by the user They are only installed on the user s computer subject to the user s consent which must be given via a completely unambiguous and clearly visible labeling or request The dial up process of genuine dialers is clearly displayed Moreover genuine dialers tell you the incurred costs exactly and unmistakably Unfortunately there are also dialers which install themselves on computers unnoticed by dubious means or even with deceptive intent For example they replace the Internet user s default data communication link to the ISP Internet Service Provider and dial a cost incurring and often horrendously expensive 0190 0900 number every time a connection is made The affected user will probably not notice until his next phone bill that an unwanted 0190 0900 dialer program on his computer has dialed a premium rate number with every connection resulting in dramatically increased costs We recommend that you ask your
24. data on suspicious programs detected by the ProActiv component to the Avira Malware Research Center The data is used only for an advanced online scan and to expand and refine detection technology You can use the further information link to obtain more details on the expanded online scan gt Enable or disable participation in the AntiVir ProActiv Community and confirm by clicking Next In the following dialog box you can decide whether to create a desktop shortcut and or a program group in the Start menu gt Click Next gt Skip the following section Express installation Express installation The AntiVir ProActiv Community window appears You have the option of Installation and uninstallation confirming participation in the Avira AntiVir ProActiv Community If this option is enabled Avira AntiVir ProActiv sends data on suspicious programs detected by the ProActiv component to the Avira Malware Research Center The data is used only for an advanced online scan and to expand and refine detection technology You can use the further information link to obtain more details on the expanded online scan Enable or disable participation in the AntiVir ProActiv Community and confirm by clicking Next Resume Express installation und user defined installation The license wizard is opened You have the following options to activate the program e Enter an activation key By entering your activation key your AntiVir pro
25. date This manual was created with great care However errors in design and contents cannot be excluded The reproduction of this publication or parts thereof in any form is prohibited without previous written consent from Avira Operations GmbH amp Co KG Issued Q2 2011 Brand and product names are trademarks or registered trademarks of their respective owners Protected trademarks are not marked as such in this manual However this does not mean that they may be used freely live free 2011 Avira Operations GmbH amp Co KG All rights reserved Avira Operations GmbH amp Co KG Telephone 49 7542 500 O Errors and technical subject to change Kaplaneiweg 1 88069 Tettnang Facsimile 49 7542 500 3000 Germany www avira com
26. delete If this option is enabled the file is deleted This process is much faster than overwrite and delete overwrite and delete If this option is enabled the Scanner overwrites the file with a default pattern and then deletes it It cannot be restored rename If this option is enabled the Scanner renames the file Direct access to these files e g with double click is therefore no longer possible Files can later be repaired and given their original names again gnore If this option is enabled access to the file is allowed and the file is left as it is Warning The affected file remains active on your workstation It may cause serious damage on your workstation Quarantine 59 Avira AntiVir Premium 60 If this option is enabled the Scanner moves the file to the quarantine These files can later be repaired or if necessary sent to the Avira Malware Research Center Secondary action The option Secondary action can only be selected if the setting repair was selected under Primary action With this option it can now be decided what is to be done with the affected file if it cannot be repaired delete If this option is enabled the file is deleted This process is much faster than overwrite and delete overwrite and delete If this option is enabled the Scanner overwrites the file with a default pattern and then deletes wipes it It cannot be restored rename If this option
27. detection in the report file if the report function is enabled In addition the Guard writes an entry in the Event log if this option is enabled Quarantine If this option is enabled the Guard moves the file to Quarantine The files can later be repaired or if necessary sent to the Avira Malware Research Center Note If you have selected Delete or Overwrite and Delete as the primary or secondary action please note the following In the case of heuristic hits the affected files are not deleted but are instead moved to quarantine Further actions Notifications Event log Use event log If this option is enabled an entry is added to the Windows event log for every detection The events can be called up in the Windows event viewer This option is enabled as the default setting Autostart Block autostart function 67 Avira AntiVir Premium 68 11 2 1 3 When this option is enabled the execution of the Windows Autostart function is blocked on all connected drives including USB sticks CD and DVD drives and network drives With the Windows Autostart function files on data media or network drives are read immediately on loading or connection and files can therefore be started and copied automatically This functionality carries with it a high security risk however as malware and unwanted programs can be installed with the automatic start The Autostart function is especially critical for USB sticks as data on a
28. dialog box appears recommending that your computer be restarted gt Click Yes to confirm The AntiVir program is uninstalled and all directories files and registry entries Installation and uninstallation for the program are deleted when your computer is restarted 5 Overview of AntiVir Premium This chapter contains an overview of the functionality and operation of your AntiVir program see Chapter Interface and operation see Chapter How to 9 1 User interface and operation You operate your AntiVir program via three program interface elements Control Center monitoring and controlling the AntiVir program Configuration Configuring the AntiVir program Tray Icon in the system tray of the taskbar Opening the Control Center and other functions 5 1 1 Control Center The Control Center is designed to monitor the protection status of your computer systems and control and operate the protection components and functions of your AntiVir program iB Avira AntiVir Premium File View Extras Update Help Avira AntiVir Premium 4 Overview Configuration Status Q Events s P i AntiYir Guard Activated Deactivate Reports gt Online protection Enabled Administration Last update 24 02 2010 Start update Your product is activated until 15 09 2010 Last complete system scan 24 02 2010 Scan system now The Control Center window is divided
29. does not check outgoing emails for viruses and unwanted programs Note We recommend regularly installing Microsoft updates to close any gaps in security An email sent via a TSL connection has been blocked by MailGuard Reason Transport Layer Security TLS encryption protocol for data transfers on the Internet is not supported by MailGuard at this time The following options are available for sending the email gt Use a different port from port 25 which is used by SMTP This will bypass monitoring by MailGuard gt Turn off the TSL encrypted connection and disable TSL support in your email client gt Disable temporarily monitoring of outgoing emails by MailGuard in the configuration under MailGuard Scan Webchat is not operational Chat messages are not displayed data are being loaded in the browser This phenomenon may occur during chats which are based on the HTTP protocol with transfer encoding chunked 41 Avira AntiVir Premium Reason WebGuard checks the data sent completely for viruses and undesired programs first of all before the data are loaded into the web browser During a data transfer with transfer encoding chunked WebGuard cannot determine the message length or the data volume gt Enter the configuration of the URL of the web chats as an exception see Configuration WebGuard Exceptions 8 2 Shortcuts Keyboard commands also called shortcuts offer a fast possibility t
30. into three areas The Menu bar the Navigation bar and the detail window View Menu bar In the Control Center menu bar you can access general program functions and information on the program 14 Overview of AntiVir Premium Navigation area In the navigation area you can easily swap between the individual sections of the Control Center The individual sections contain information and functions of the program components and are arranged in the navigation bar according to activity Example Activity Overview Section Status View This window shows the section selected in the navigation area Depending on the section you will find buttons to execute functions and actions in the upper bar of the detail window Data or data objects are displayed in lists in the individual sections You can sort the lists by clicking in the box defining how you wish to sort the list Starting and closing of Control Center To start the Control Center the following options are available Double click the program icon on your desktop Via the program entry in the Start Programs menu Via the Tray Icon of your AntiVir program Close the Control Center via the menu command Close in the menu File or by clicking on the close tab in the Control Center Operate Control Center To navigate in the Control Center gt Select an activity in the navigation bar The activity opens and other sections appear The first section of the activit
31. is enabled the Scanner renames the file Direct access to these files e g with double click is therefore no longer possible Files can later be repaired and given their original names again Ignore If this option is enabled access to the file is allowed and the file is left as it is Warning The affected file remains active on your workstation It may cause serious damage on your workstation Quarantine If this option is enabled the Scanner moves the file to Quarantine These files can later be repaired or if necessary sent to the Avira Malware Research Center Note If you have selected Delete or Overwrite and Delete as the primary or secondary action you should note the following In the case of heuristic hits the affected files are not deleted but are instead moved to quarantine When scanning archives the Scanner uses a recursive scan Archives in archives are also unpacked and scanned for viruses and unwanted programs The files are scanned decompressed and scanned again Scan archives If this option is enabled the selected archives in the archive list are scanned This option is enabled as the default setting All archive types If this option is enabled all archive types in the archive list are selected and scanned Smart Extensions If this option is enabled the Scanner detects whether a file is a packed file format archive even if the file extension differs from the usual extensions an
32. out and cannot be activated A dial up connection can be established manually via a phone book entry in Windows for example User Enter the user name of the selected account Password Enter the password for this account For security reasons the actual characters you type in this space are replaced by asterisks Note If you have forgotten an existing Internet account name or password contact your Internet Service Provider Note The automatic dial up of the updater through so called dial up tools e g SmartSurfer Oleco etc is currently not yet available Terminate a dial up connection that was set up for the update If this option is enabled the RDT connection made for the update is automatically interrupted again as soon as the download has been successfully performed Note This option is not available under Vista Under Vista the dial up connection opened for the update is always terminated as soon as the download has been performed General 91 Avira AntiVir Premium 92 11 6 1 Threat categories Selection of threat categories Your AntiVir product protects you against computer viruses In addition you can scan according to the following extended threat categories Backdoor Clients BDC Dialer DIALER Games GAMES Jokes JOKES Security Privacy Risk SPR Adware Spyware ADSPY Unusual runtime packers PCK Double Extension Files HEUR DBLEXT Phishing
33. repair you can download a special tool for detecting and removing boot sector viruses Note If you carry out actions on running processes the processes in question are terminated before the actions are performed Actions of the Guard for detections made by the ProActiv component notification of suspicious actions of an application Trusted program Overview of AntiVir Premium The application continues to run The program is added to the list of permitted applications and is excluded from monitoring by the ProActiv component When adding to the list of permitted applications the monitoring type is set to Content This means that the application is only excluded from monitoring by the ProActiv component if the content remains unchanged see Configuration Guard ProActiv Application filter Permitted applications Block program once The application is blocked i e the application is terminated The actions of the application continue to be monitored by the ProActiv component Always block this program The application is blocked i e the application is terminated The program is added to list of blocked applications and can no longer be run see Configuration Guard ProActiv Application filter Applications to be blocked Ignore The application continues to run The actions of the application continue to be monitored by the ProActiv component MailGuard actions Incoming emails Move to quarantine
34. scan is completed the results are displayed 5 2 7 On demand scan Automatically scan for viruses and malware Note After installation the scan job Full system scan is created in the Scheduler A complete system scan is automatically performed at a recommended interval To create a job to automatically scan for viruses and malware gt gt In the Control Center select the section Management Scheduler Click the icon Cs The dialog box Name and description of job appears Give the job a name and where appropriate a description Click Next The dialog box Type of job appears Select Scan job Click Next The dialog box Select profile appears Select the profile to be scanned Click Next The dialog box Time of job appears Select a time for the scan e Immediately e Daily e Weekly e Interval e Single e Login Where appropriate specify a date according to the selection Where appropriate select the following additional options availability depends on job type e Repeat job if the time has already expired 25 Avira AntiVir Premium 26 Past jobs are performed that could not be performed at the required time for example because the computer was switched off gt Click Next The dialog box Select display mode appears gt Select the display mode of the job window e Minimize progress bar only e Maximize Entire job window e Hide No job window Select the Shut down computer optio
35. short system scan that is performed automatically after installation Installation and uninstallation Before starting installation gt Close your email program It is also recommended to end all running applications gt Make sure that no other virus protection solutions are installed The automatic protection functions of various security solutions may interfere with each other gt Establish an Internet connection The Internet connection is necessary for performing the following installation steps gt Downloading the current program file and scan engine as well as the latest virus definition files via the installation program for Internet based installation gt Activating the program Where appropriate carrying out a update after completed installation Keep the license key for your AntiVir program handy when you want to activate the program Note Internet based installation For the Internet based installation of the program an installation program is provided that loads the current program file prior to installation by the Avira GmbH web servers This process ensures that your AntiVir program is installed with the latest virus definition file Installation with an installation package The installation package contains both the installation program and all necessary program files No language selection for your AntiVir program is available for installation with an installation package We recommend that you carry ou
36. stick can be changed at any time Exclude CDs and DVDs When this option is enabled the Autostart function is permitted on CD and DVD drives Warning Only disable the Autostart function for CD and DVD drives if you are sure you are only using trusted data media Exceptions With these options you can configure exception objects for the Guard on access scan The relevant objects are then not included in the on access scan The Guard can ignore file accesses to these objects during the on access scan via the list of processes to be omitted This is useful for example with databases or backup solutions Please note the following when specifying processes and file objects to be omitted The list is processed from top to bottom The longer the list is the more processor time is required for processing the list for each access Therefore keep the list as short as possible Processes to be omitted by the Guard All file accesses of processes in this list are excluded from monitoring by Guard Input box In this field enter the name of the process that is to be ignored by the real time scan No process is entered as the default setting Note You can enter up to 128 processes Note When entering the process Unicode symbols are accepted You can therefore enter process or directory names containing special symbols Note You have the option of excluding processes from monitoring by the Guard without full path details
37. suspect I Frames on a requested web page the I Frame is blocked An error message is displayed in the I Frame window Default If this option is enabled I Frames with suspect content is blocked Advanced If this option is enabled I Frames with suspect content and I Frames used in a suspicious way are blocked The use of I Frames is considered suspect if the I Frame is very small and is therefore invisible or almost invisible in the browser of if the I Frame is placed in an unusual position on the web page Action on detection Action on detection You can define the actions to be performed by WebGuard when a virus or unwanted program is detected Interactive If this option is enabled a dialog box appears when a virus or unwanted program is detected during an on demand scan in which you can choose what is to be done with the affected file This option is enabled as the default setting Click here for more information Show progress bar If this option is enabled a desktop notification appears with a download progress bar if a download of website content exceeds a 20 second timeout This desktop notification is designed in particular for downloading websites with larger data volumes If you are surfing with WebGuard website contents are not downloaded incrementally in the Internet browser as they are scanned for viruses and malware before being displayed in the Internet browser This option is disabled as the default setting
38. telephone provider to block this number range directly for immediate protection against undesired dialers 0190 0900 dialers Your AntiVir program can detect the familiar dialers by default If the option Dialers is enabled with a check mark in the configuration under Extended threat categories you receive a corresponding alert if a dialer is detected You can now simply delete the potentially unwanted 0190 0900 dialer However if it is a wanted dial up program you can declare it an exceptional file and this file is then no longer scanned in future Games GAMES There is a place for computer games but it is not necessarily at work except perhaps in the lunch hour Nevertheless with the wealth of games downloadable from the Internet a fair bit of mine sweeping and Patience playing goes on among company employees and civil servants You can download a whole array of games via the Internet Email games have also become more popular numerous variants are circulating ranging from simple chess to fleet exercises including torpedo combats The corresponding moves are sent to partners via email programs who answer them 48 Viruses and more Studies have shown that the number of working hours devoted to computer games has long reached economically significant proportions It is therefore not surprising that more and more companies are considering ways of banning computer games from workplace computers Your AntiVir program recog
39. themselves by calling operating system functions This frequently happens via email or through the exchange of files documents A worm is a program that multiplies itself but that does not infect the host Worms cannot consequently form part of other program sequences Worms are often the only possibility to infiltrate any kind of damaging programs on systems with restrictive security measures Spyware Spyware are so called spy programs that intercept or take partial control of a computer s operation without the user s informed consent Spyware is designed to exploit infected computers for commercial gain Trojan horses short Trojans Trojans are pretty common nowadays Trojans include programs that pretend to have a particular function but that show their real image after execution and carry out a different function that in most cases is destructive Trojan horses cannot multiply themselves which differentiates them from viruses and worms Most of them have an interesting name SEX EXE or STARTME EXE with the intention to induce the user to start the Trojan Immediately after execution they become active and can for example format the hard disk A dropper is a special form of Trojan that drops viruses i e embeds viruses on the computer system Zombie A zombie PC is a computer that is infected with malware programs and that enables hackers to abuse computers via remote control for criminal purposes On command the affected
40. virus guard update has been sent Virus detection involves an extensive analysis and investigation of the affected codes for functions typical of malware If the code being scanned exhibits these characteristic features it is reported as being suspicious This does not necessarily mean that the code is in fact malware False positives do sometimes occur The decision on how to handle affected code is to be made by the user e g based on his or her knowledge of whether the source of the code is trustworthy or not Macrovirus heuristics Activate macrovirus heuristics Your AntiVir product contains a highly powerful macrovirus heuristic If this option is enabled all macros in the relevant document are deleted in the event of a repair alternatively suspect documents are only reported i e you receive an alert This option is enabled as the default setting and is recommended Reference Configuration options Advanced Heuristic Analysis and Detection AHeAD enable AHeAD Your AntiVir program contains a very powerful heuristic in the form of AntiVir AHeAD technology which can also detect unknown new malware If this option is enabled you can define how aggressive this heuristic should be This option is enabled as the default setting Low detection level If this option is enabled slightly less unknown malware is detected the risk of false alerts is low in this case Medium detection level This option is enabled as the def
41. A E eee tech A E E P tech A O O Maca d 56 VUITTON E OE E EA E O a A 56 ALA Action on detecto li 58 TEIT Except 61 TELLS O a OO NONE 62 AA O A Sure tanh o La e e o dt Macca ed 63 TIZ E RT 63 A SCANS O 63 TDD Action on detection sisi scsccstsssaveentans cechesatiees ivscceutaaaveentace E E EA 65 AD 2 TDs PUrther ACH ONS iii 67 VU2513 lt ERC PTIONS enie A E E O EN 68 TEZLA HeuristiiS OT 71 11 2 2 ProActivinocon andina altea 72 11 2 2 1 Application filter Applications to be blocked oooononncninconnnonnncnnnnnnncnnnos 73 11 2 2 2 Application filter Permitted applications ooocooonnonnnnnncnnncnnncnnncnnnnnrnnnonnnoo 73 TL23 REPO as cecctestccayiede er slash caetlanes vetedaged sane avian AE 74 11 3 Mail aad ss eira NA 75 DVS Dy ON 75 TANS Lil Action on detectin vers eerren ieas Ee aa E S oaei lec 76 AV3 A A TT AN 78 VATS AS VHOUTIStICS ii aed acetate ade ead oats 78 V3 92 Generalnie TN 79 DUS 21 CER CTE 79 A V Cache A ln ie ena 80 O O 80 11 4 WebGuard nai aaetd cid a A A A eed neta cottantaaa ees 81 EN AM CAM AR To 81 11 4 1 1 Action On detection A cout as 82 11 4 1 2 Locked regue sts mariri ea A aos 83 LATS 1 O 84 ILALA A a O ees 87 TEE a O 88 T15 Updated iia dis Id Men leas AA A a 89 115 1 Start product Update A tddi 89 A A TAS 90 11 6 Generali daa 91 TL6T Thireatcaregories de dad aaa edo A 92 NN NN 92 116 3 Security an na n scans seeps vse dunce ETO R ES a levee dep EET N Ta AS
42. Click OK The file is uploaded to a Avira Malware Research Center web server in compressed form Note In the following cases analysis by the Avira Malware Research Center is recommended Heuristic hits Suspicious file During a scan a file has been classified as suspicious by your AntiVir program and moved to quarantine Analysis of the file by the Avira Malware Research Center has been recommended in the virus detection dialog box or in the report file generated by the scan Suspicious file You consider a file to be suspicious and have therefore moved this file to quarantine but a scan of the file for viruses and malware is negative False positive You assume that a virus detection is a false positive Your AntiVir program reports a detection in a file which is very unlikely to have been infected by malware Note The size of the files you upload is limited to 20 MB uncompressed or 8 MB compressed Note You can only upload one file at a time If you want to export the properties of a quarantined object to a text file gt Highlight the quarantined object and click on 9 A text file opens containing the data from the selected quarantined object gt Save the text file You can also restore the files in quarantine see Chapter Quarantine Restoring files in quarantine 31 Avira AntiVir Premium 32 5 2 11 Quarantine Restore the files in quarantine Different icons control the restore procedure depending
43. E A ER 94 1164 WM herea ae lia tad tes 95 A Proxy A TO ents 95 Avira AntiVir Premium 13 626 DIVECCOLICS ais ii it a a 96 VUE ETA e a ee 96 TL68 Dimitri tara 97 TGD o o ess 97 11 6 T0 Warning sion naient oe ia a EEE And lan EER U E S 98 1 Introduction Your AntiVir program protects your computer against viruses worms Trojans adware and spyware and other risks In this manual these are referred to as viruses or malware harmful software and unwanted programs The manual describes the program installation and operation For further options and information please visit our website http www avira com The Avira website lets you access information on other AntiVir desktop programs download the latest AntiVir desktop programs download the latest product manuals in PDF format download free support and repair tools access our comprehensive knowledge database and FAQs for troubleshooting access country specific support addresses Your Avira Team 2 Icons and emphases The following icons are used Icon Explanation designation Y Placed before a condition which must be fulfilled prior to execution of an action ly Placed before an action step that you perform Placed before an event that follows the previous action Warning Placed before a warning of the danger of critical data loss Placed before a link to particularly important information or a tip which makes your AntiVir program easi
44. In case of dynamic drives that are mounted as a directory on another drive the alias of the operating system for the integrated drive in the list of the exceptions has to be used e g Device HarddiskDmVolumes PhysicalDmVolumes BlockVolume1 If you use the mount point itself for example C DynDrive the dynamic drive will be scanned nonetheless You can determine the alias of the operating system to be used from the Guard report file The button opens a window in which you can select the file object to be excluded Add With this button you can add the file object entered in the input box to the display window Delete With this button you can delete a selected file object from the display window Please note the further information when specifying exceptions Note In order to also exclude objects when they are accessed with short DOS file names DOS name convention 8 3 the relevant short file name must also be entered in the list Note A file name that contains wildcards may not be terminated with a backslash For example C Program Files Application applic exe This entry is not valid and not treated as an exception Note You can locate the path Guard uses to scan for infected files in the Guard report file Indicate exactly the same path in the list of exceptions Proceed as follows Set the protocol function of the Guard to Complete in the configuration under Guard Report Now access the files folders mou
45. PC starts denial of service DoS attacks for example or sends spam and phishing emails 53 10 Info and Service 10 1 10 2 10 3 This chapter contains information on how to contact us see Chapter Contact address see Chapter Technical support see Chapter Suspicious files see Chapter Report false positives see Chapter Your feedback for more security Contact address If you have any questions or requests concerning the AntiVir product range we will be pleased to help you For our contact addresses please refer to the Control Center under Help About Avira AntiVir Premium Technical support Avira support provides reliable assistance in answering your questions or solving a technical problem All necessary information on our comprehensive support service can be obtained from our website http www avira com premium support So that we can provide you with fast reliable help you should have the following information ready License information You can find the program interface under the menu item Help About Avira AntiVir Premium License information Version information You can find the program interface under the menu item Help About Avira AntiVir Premium Version information Operating system version and any Service Packs installed Installed software packages e g anti virus software of other vendors Exact messages of the program or of the report file Suspicious file
46. These actions are performed both when a virus is detected in incoming emails and when a virus is detected in outgoing emails Action on detection Interactive Reference Configuration options If this option is enabled a dialog box appears when a virus or unwanted program is detected in an email or attachment in which you can choose what is to be done with the email or attachment concerned This option is enabled as the default setting Show progress bar If this option is enabled the MailGuard shows a progress bar during downloading of emails This option can only be enabled if the option Interactive has been selected Automatic If this option is enabled you are no longer notified when a virus or unwanted program is found MailGuard reacts according to the settings you define in this section Primary action The Primary action is the action performed when the MailGuard finds a virus or an unwanted program in an email If the option Ignore email is selected it is also possible under Affected attachments to select the process for dealing with a virus or unwanted program detected in an attachment Delete email If this option is enabled the affected email is automatically deleted if a virus or unwanted program is found The body of the email is replaced by the default text given below The same applies to all attachments included these are also replaced by a default text Isolate email If this option is enabled the comple
47. addition to the specified update interval the update job is performed every time an Internet connection is established Repeat job if the time has already expired If this option is enabled past update jobs are performed that could not be performed at the time specified for example because the computer was switched off 11 5 1 Start product update Under Product update configure how product updates or the notification of available product updates are handled Product updates Download and automatically install product updates If this option is enabled product updates are downloaded and automatically installed by the Update component as soon as they become available Updates to the virus definition file and scan engine are performed independently of this setting The conditions for this option are complete configuration of the update and an open connection to a download server Download product updates If a restart is necessary install the update after the system restart otherwise install it immediately If this option is enabled product updates will be downloaded as soon as they become available If no restart is necessary the update is installed automatically after the update file is downloaded If a product update requires you to restart your computer it will be executed at the next user controlled system reboot and not immediately after the download of the update file This has the advantage that the restart is not
48. all antivirus programs Recommendations Note You can enable or disabled AntiVir Guard in the Overview Status section of the Control Center You can also see that the AntiVir Guard is enabled if the red umbrella in your taskbar is open Virus protection NOT MONITORED If you receive the following message from the Windows Security Center you have decided that you want to monitor your anti virus software yourself Note This function is not supported by Windows Vista CI nor wonroren e You ve told us you re using antivirus software that you will monitor yourself To help protect your computer against viruses and other security threats make sure that your antivirus software is turned on and is up to date How does antivirus software help protect my computer Note The Windows Security Center is supported by your AntiVir program You can enable this option at any time via the Recommendations button 46 FAQ Tips Note Even if you have installed Windows XP Service Pack 2 or Windows Vista you still require a virus protection solution Although Windows XP Service Pack 2 monitors your anti virus software it does not contain any anti virus functions itself Therefore you would not be protected against viruses and other malware without an additional anti virus solution 47 9 Viruses and more 9 1 Extended threat categories Dialer DIALER Certain services available in the Internet have to
49. application exe This however only applies to processes where the executable files are located on hard disk drives Do not specify any exceptions for processes where the executable files are located on dynamic drives Dynamic drives are used for removable disks such as CDs DVDs or USB sticks Note Drive information must be entered as follows Drive letter The colon symbol is only used to specify drives Reference Configuration options Note When specifying the process you can use the wildcards any number of characters and 2 a single character C Program Files Application application exe C Program Files Application applicatio exe C Program Files Application applic exe C Program Files Application exe To avoid the process being excluded globally from monitoring by Guard specifications exclusively comprising the following characters are invalid asterisk question mark forward slash backslash dot colon Note The specified path and file name of the process should contain a maximum of 255 characters The entries in the list must not result in more than 6000 characters in total Warning Please note that all file accesses by processes recorded in the list are excluded from the scan for viruses and unwanted programs The Windows Explorer and the operating system itself cannot be excluded A corresponding entry in the list is ignored The button opens a window in which y
50. ard For all entries on the exclusion list the entries on the list of file and MIME types to be blocked are ignored No scan for viruses and malware is performed MIME types Examples for media types text for text files image for graphics files video for video files audio for sound files application for files linked to a particular program Examples Excluded file and MIME types audio All audio media type files are excluded from WebGuard scans video quicktime All Quicktime sub type video files qt mov are excluded from WebGuard scans pdf All Adobe PDF files are excluded from WebGuard scans Add The button allows you to copy MIME and file types from the input field into the display window Delete The button deletes a selected entry from the list This button is inactive if no entry is selected URLs skipped by WebGuard All URLs in this list are excluded from WebGuard scans Input box 85 Avira AntiVir Premium 86 In this box you can input URLs Internet addresses to be excluded from WebGuard scans e g www domainname com You can specify parts of the URL using leading or following dots to indicate the domain level domainname com for all pages and all subdomains of the domain Indicate websites with any top level domain com or net with a following dot domainname If you indicate a string without a leading or concluding dot the string is int
51. ault setting if you have selected use of this heuristic This option is enabled as the default setting and is recommended High detection level If this option is enabled significantly more unknown malware is detected but there are also likely to be false positives 11 3 2 General 11 3 2 1 Exceptions Scanning exceptions This table shows you the list of email addresses excluded from scanning by AntiVir MailGuard white list Note The list of exceptions is used exclusively by MailGuard with regard to incoming emails Status Icon Description a This email address will no longer be scanned for malware Email address Email that is no longer to be scanned Malware When this option is enabled the email address is no longer scanned for malware Up You can use this button to move a highlighted email address to a higher position If no entry is highlighted or the highlighted address is at the first position in the list this button is not enabled Down You can use this button to move a highlighted email address to a lower position If no entry is highlighted or the highlighted address is at the last position in the list this button is not enabled 79 Avira AntiVir Premium 80 11 3 2 2 Input box In this box you enter the email address that you want to add to the list of email addresses not to be scanned Depending on your settings the email address will no longer be scanned in future by the MailGuard
52. cedure is somewhat slower than Use file extension list but more secure since not only on the basis of the file extension is scanned This option is enabled as the default setting and is recommended Note If Smart Extensions is enabled the button File extensions cannot be selected Use file extension list If this option is enabled only files with a specified extension are scanned All file types that may contain viruses and unwanted programs are preset The list can be edited manually via the button File extension 56 Reference Configuration options Note If this option is enabled and you have deleted all entries from the list with file extensions this is indicated with the text No file extensions under the button File extensions File extensions With the aid of this button a dialog box is opened in which all file extensions are displayed that are scanned in Use file extension list mode Default entries are set for the extensions but entries can be added or deleted Note Please note that the default list may vary from version to version Additional settings Scan boot sectors of selected drives If this option is enabled the Scanner scans the boot sectors of the drives selected for the on demand scan This option is enabled as the default setting Scan master boot sectors If this option is enabled the Scanner scans the master boot sectors of the hard disk s used in the system Ign
53. cess details the phishers can assume the identities of the victims and carry out transactions in their name What is clear is that banks and insurance companies never ask for credit card numbers PINs TANs or other access details by email SMS or telephone Polymorph viruses Polymorph viruses are the real masters of disguise They change their own programming codes and are therefore very hard to detect Program viruses A computer virus is a program that is capable of attaching itself to other programs after being executed and cause an infection Viruses multiply themselves unlike logic bombs and Trojans In contrast to a worm a virus always requires a program as host where the virus deposits its virulent code The program execution of the host itself is not changed as a rule Rootkit A rootkit is a collection of software tools that are installed after a computer system has been infiltrated to conceal logins of the infiltrator hide processes and record data generally speaking to make themselves invisible They attempt to update already installed spy programs and reinstall deleted spyware Script viruses and worms Viruses and more Such viruses are extremely easy to program and they can spread if the required technology is on hand within a few hours via email round the globe Script viruses and worms use one of the script languages such as Javascript VBScript etc to insert themselves in other new scripts or to spread
54. cified in the input box to the list of applications to be blocked Note Applications required for the proper operation of the operating system cannot be added Delete The Delete button lets you remove a highlighted application from the list of applications to be blocked Application filter Permitted applications The section Application filter Permitted applicationslists the applications excluded from monitoring by the ProActiv component signed programs classified as trusted and included in list by default all applications classified as trusted and added to the application filter You can add permitted applications to the list in Configuration You also have the option of adding applications to suspicious program behavior via Guard notifications by using the Trusted program option in the Guard notification Applications to be skipped 73 Avira AntiVir Premium 74 Applications The list contains applications excluded from monitoring by the ProActiv component In the default installation settings the list contains signed applications from trusted producers You have the option of adding applications that you consider to be trustworthy via the configuration or via Guard notifications The ProActiv component identifies applications using the path the file name and the content We recommend checking the content as malcode can be added to a program through changes such as updates You can determine whether a contents check sho
55. ct update see Chapter Updates Note If you have enabled an option for an automatic product update you can configure further restart notification and cancellation options under Restart settings 11 5 2 Restart settings When a product update for your AntiVir program is performed you may have to restart your computer system If you have selected automatic product updates under General Update Product update you can choose between the different restart notification and restart cancellation options under Restart settings Note Note that your restart settings allow you to choose between two options for executing a product update requiring a computer restart in the configuration under General Update Product update Automatic execution of the product update with the required computer restart when update is available The update and the restart are performed while users are working on their computers If you have enabled this option it may be useful to select restart routines with a cancel option or reminder function Execution of the product update where a computer restart is required after the next system reboot the update and the restart are performed after users have started up their computers and logged in Automatic restart routines are recommended for this option Restart settings Restart the computer after n seconds If this option is enabled the restart which is necessary after a product update has been executed
56. d in Quarantine at a later data or if necessary sent to Avira GmbH Delete The file will be deleted This process is much quicker than overwrite and delete If a boot sector virus is detected this can be deleted by deleting the boot sector A new boot sector is written Overwrite and delete The file is overwritten with a default template and then deleted It cannot be restored Rename The file is renamed with a vir extension Direct access to these files e g with double click is therefore no longer possible Files can be repaired and given their original name at a later time Ignore No further action is taken The infected file remains active on your computer Warning This could result in loss of data and damage to the operating system Only select the Ignore option in exceptional cases Always ignore Action option for Guard detections No further action is taken by Guard Access to the file is permitted All further access to this file is permitted and no further notifications will be provided until the computer is restarted or the virus definition file is updated Copy to quarantine Action option for a rootkit detection The detection is copied to quarantine Repair boot sector Download repair tool Action options when infected boot sectors are detected A number of options are available for repairing infected diskette drives If your AntiVir program is unable to perform the
57. d scans the archive However every file must be opened for this which reduces the scanning speed Example If a zip archive has the file extension xyz the Scanner also unpacks this archive and scans it This option is enabled as the default setting Note Only those archive types marked in the archive list are supported 11 1 1 2 Reference Configuration options Recursion depth Unpacking and scanning recursive archives can require a great deal of computer time and resources If this option is enabled you limit the depth of the scan in multi packed archives to a certain number of packing levels maximum recursion depth This saves time and computer resources Note In order to find a virus or an unwanted program in an archive the Scanner must scan up to the recursion level in which the virus or the unwanted program is located Maximum recursion depth In order to enter the maximum recursion depth the option Limit recursion depth must be enabled You can either enter the requested recursion depth directly or by means of the right arrow key on the entry field The permitted values are 1 to 99 The standard value is 20 which is recommended Default values The button restores the pre defined values for scanning archives Archives In this display area you can set which archives the Scanner should scan For this you must select the relevant entries Exceptions File objects to be omitted for the Scanner
58. deleted Reason The file was loaded by windows and is active 39 Avira AntiVir Premium 40 Update your AntiVir product If you use the Windows XP operating system deactivate System Restore Start the computer in Safe Mode Start the AntiVir program and the Configuration expert mode Select Scanner Scan Files All files and confirm the window with OK Start a scan of all local drives Start the computer in Normal Mode YYYY YV Y vy YK Carry out a scan in Normal Mode gt If no other viruses or malware have been found activate System Restore if it is available and to be used The status of the tray icon is disabled Reason AntiVir Guard is disabled gt In the Control Center in the section Overview Status in the AntiVir Guard area click on the Enable link Reason AntiVir Guard is blocked by a firewall gt Define a general approval for AntiVir Guard in the configuration of your firewall AntiVir Guard only works with the address 127 0 0 1 localhost An Internet connection is not established The same applies to AntiVir MailGuard Otherwise gt Check the startup type of the AntiVir Guard service If necessary enable the service In the taskbar select Start Settings Control Panel Start the configuration panel Services with a double click under Windows 2000 and Windows XP the services applet is located in the sub directory Administrative Tools Find the entry Avira AntiVir Guard Automatic
59. detected virus or unwanted program in the Configuration under the section Action on detection No configurable action options are available for the ProActiv component of the Guard Notification of a detection is always given in the Guard Suspicious application behavior window Action options for the Scanner Interactive In interactive action mode the results of the Scanner scan are displayed in a dialog box This option is enabled as the default setting In the case of Scanner scan you will receive an alert with a list of the affected files when the scan is complete You can use the content sensitive menu to select an action to be executed for the various infected files You can execute the standard actions for all infected files or cancel the Scanner Automatic In automatic action mode when a virus or unwanted program is detected the action you selected in this area is executed automatically Action options for the Guard Interactive In interactive action mode data access is denied and a desktop notification is displayed In the desktop notification you can remove the malware detected or transfer the malware to the Scanner component using the Details button for further virus management The Scanner opens a window containing notification of the detection which gives you various options for managing the affected file via a context menu see Detection Scanner Automatic In automatic action mode when a virus
60. e Guard service Central functions of your AntiVir program can be quickly accessed via the context menu of the tray icon To open the context menu click the tray icon with the right hand mouse button Entries in the context menu Avira AntiVir Premium Activate AntiVir Guard Enables or disables the AntiVir Guard Enable AntiVir MailGuard Enables or disables the AntiVir MailGuard Enable AntiVir WebGuard Enables or disables the AntiVir WebGuard Start AntiVir Opens the Control Center Configure AntiVir Opens the Configuration Start update Starts an update Help opens the Online Help About AntiVir Premium Opens a dialog box with information on your AntiVir program Product information Version information License information Avira on the Internet Opens the Avira web portal on the Internet The condition for this is that you have an active connection to the Internet 5 2 How to 5 2 1 Activate product To activate your AntiVir product you have the following options e Activation with a valid full license To activate the program with a full license you need a valid activation key which holds data of the license you have purchased You have received the activation key from us either by email or it has been printed on the product packaging e Activation with an evaluation license Your AntiVir program is activated with an automatically generated evaluation license with which yo
61. e Research Center Depending on the object more selection options are available in the quarantine manager Primary action Primary action is the action performed when the Guard finds a virus or an unwanted program If the repair option is selected but the affected file cannot be repaired the action selected under Secondary action is performed Note The Secondary action option can only be selected if the repair setting was selected under Primary action repair If this option is enabled the Guard repairs affected files automatically If the Guard cannot repair an affected file it carries out the action selected under Secondary action Note An automatic repair is recommended but means that the Guard modifies files on the workstation delete If this option is enabled the file is deleted This process is much faster than overwrite and delete overwrite and delete If this option is enabled the Guard overwrites the file with a default pattern and then deletes it It cannot be restored rename If this option is enabled the Guard renames the file Direct access to these files e g with double click is therefore no longer possible Files can later be repaired and given their original names again gnore If this option is enabled access to the file is allowed and the file is left as it is Warning The affected file remains active on your workstation It may cause serious damage on your workstation
62. e Web filter lets you block known phishing and malware URLs WebGuard prevents the transfer of data from the Internet to your computer system File types MIME types to be blocked by WebGuard user defined All file types and MIME types content types for the transferred data in the list are blocked by WebGuard Input box In this box enter the names of the MIME types and file types you want WebGuard to block For file types enter the file extension e g htm For MIME types indicate the media type and where applicable sub type The two statements are separated from one another by a single slash e g video mpeg or audio x wav Note Files which are already stored on your computer system as temporary Internet files and blocked by WebGuard can however be downloaded locally from the Internet by your computer s Internet browser Temporary Internet files are files saved on your computer by the Internet browser so that websites can be accessed more quickly Note The list of blocked file and MIME types is ignored if they are entered in the list of excluded file and MIME types under WebGuard Scan Exceptions Note No wildcards for any number of characters or for a single character can be used when entering file types and MIME types MIME types Examples for media types text for text files image for graphics files video for video files audio for sound files 83 Avira AntiVir Premium 84
63. e file again after this process has been completed Scan when reading and writing If this option is enabled the Guard scans files before opening reading and executing and after writing This option is enabled as the default setting and is recommended Files The Guard can use a filter to scan only those files with a certain extension type All files If this option is enabled all files are scanned for viruses or unwanted programs irrespective of their content and their file extension Note If All files is enabled the File extensions button cannot be selected Smart Extensions If this option is enabled the selection of the files scanned for viruses or unwanted programs is automatically chosen by the program This means that the program decides whether the files are scanned or not based on their content This procedure is somewhat slower than Use file extension list but more secure since not only on the basis of the file extension is scanned Note If Smart Extensions is enabled the File extensions button cannot be selected Use file extension list If this option is enabled only files with a specified extension are scanned All file types that may contain viruses and unwanted programs are preset The list can be edited manually via the File extensions button This option is enabled as the default setting and is recommended Note If this option is enabled and you have deleted all entries from t
64. e second and top level domain avira com are excluded from WebGuard scans The specification implies all existing subdomains for avira com www avira com forum avira com etc avira OR avira All URLs with the second level domain avira are excluded from WebGuard scans The specification implies all existing top level domains or subdomains for avira www avira com www avira de forum avira com etc domain All URLs containing a second level domain with the string domain are excluded from WebGuard scans www domain com www new domain de www sample domain1 de net OR net 11 4 1 4 Reference Configuration options All URLs with the top level domain net are excluded from WebGuard scans www namel net www name2 net etc Warning Enter the URLs you want to exclude from the WebGuard scan as precisely as possible Avoid specifying an entire top level domain or parts of a second level domain because there is a risk that Internet pages that distribute malware and undesirable programs will be excluded from the WebGuard scan through global specifications under exclusions You are recommended to specify at least the complete second level domain and the top level domain domainname com Heuristics This configuration section contains the settings for the heuristic of the scan engine AntiVir products contain very powerful heuristics that can proactively uncover unknown malware i e before
65. e status of a computer for important security aspects If a problem is detected with one of these important points e g an outdated anti virus program the Security Center issues an alert and gives recommendations on how to protect your computer better 8 3 2 The Windows Security Center and your AntiVir program Virus protection software Protection against malicious software You may receive the following information from the Windows Security Center with regard to your virus protection Virus protection NOT FOUND Virus protection OUT OF DATE Virus protection ON Virus protection OFF Virus protection NOT MONITORED Virus protection NOT FOUND This information of the Windows Security Center appears when the Windows Security Center has not found any anti virus software on your computer Windows did not find antivirus software on this computer Antivirus software helps protect your computer against viruses and other security threats Click Recommendations For suggested actions you can take How does antivirus software help protect my computer Note Windows does not detect all antivirus programs Recommendations Note Install your AntiVir program on your computer to protect it against viruses and other unwanted programs Virus protection OUT OF DATE If you have already installed Windows XP Service Pack 2 or Windows Vista and then install your AntiVir program or you install Windows XP Service Pack 2 or Windows Vista on
66. ea Control Center Activate deactivate Guard Activate deactivate MailGuard Activate deactivate WebGuard Quarantine Restore affected objects Rescan affected objects Affected object properties Delete affected objects Send email to Avira Configuration Enable expert mode Installation Uninstallation Function If this option is enabled the pre defined password is required to start the Control Center If this option is enabled the pre defined password is required to enable or disable AntiVir Guard If this option is enabled the pre defined password is required to enable disable MailGuard If this option is enabled the pre defined password is required to enable disable WebGuard If this option is enabled all areas of the quarantine manager protected by a password are enabled By clicking on the relevant box the password enquiry can be disabled or enabled again on request for individual areas If this option is enabled the pre defined password is required to restore an object If this option is enabled the pre defined password is required to rescan an object If this option is enabled the pre defined password is required to display the properties of an object If this option is enabled the pre defined password is required to delete an object If this option is enabled the pre defined password is required to send an object to the Avira Malware Research Center for exami
67. elp License management The license wizard opens in which you can select an activation option The next steps of product activation are identical with the procedure described above 5 2 2 Perform automatic updates To create a job with the AntiVir Scheduler to update your AntiVir program automatically gt Inthe Control Center select the section Management Scheduler gt Click the ES Create new job with the wizard icon The dialog box Name and description of job appears gt Give the job a name and where appropriate a description gt Click Next The dialog box Type of job is displayed Select Update job from the list Click Next The dialog box Time of job appears gt Select a time for the update e Immediately e Daily e Weekly e Interval e Single e Login Note We recommend regular and frequent updates The recommended update interval is 2 hours gt Where appropriate specify a date according to the selection gt Where appropriate select additional options availability depends on type of job e Also start job when Internet connection is established In addition to the defined frequency the job is performed when an Internet connection is set up e Repeat job if the time has already expired Past jobs are performed that could not be performed at the required time for example because the computer was switched off 21 Avira AntiVir Premium 22 gt Click Next The dialog box Select displa
68. enables you to view the results of actions performed Local protection InLocal protection you will find the components for checking the files on your computer system for viruses and malware The Scan section enables you to easily configure and start an on demand scan Predefined profiles enable you to run a scan with already adapted standard options In the same way it is possible to adapt the scan for viruses and unwanted programs to your personal requirements with the help of manual selection not saved or by creating user defined profiles The Guard section displays information on scanned files as well as other statistical data which can be reset at any time and enables access to the report file More detailed information on the last virus or unwanted program detected can be obtained practically at the push of a button Online protection In Online protection you will find the components to protect your computer system against viruses and malware from the Internet and against unauthorized network access The MailGuard section shows you all the emails scanned by MailGuard their properties and other statistical data The WebGuard section displays information on scanned URLs and detected viruses as well as other statistical data which can be reset at any time and enables access to the report file More detailed information on the last virus or unwanted program detected can be obtained practically at the push of a button Managem
69. ent In Management you will find tools for isolating and managing suspicious or infected files and for planning recurring tasks The Quarantine section contains the so called quarantine manager This is the central point for files already placed in quarantine or for suspect files that you would like to place in quarantine It is also possible to send a selected file to the Avira Malware Research Center by email The Scheduler section enables you to configure scheduled scanning and update jobs and to adapt or delete existing jobs 5 1 2 Configuration You can define settings for your AntiVir program in the Configuration After installation your AntiVir program is configured with standard settings ensuring optimal protection for your computer system However your computer system or your specific requirements for your AntiVir program may mean you need to adapt the protective components of the program 16 Overview of AntiVir Premium ia Avira AntiVir Premium o E Avira AntiVir Premium Expert mode Scanner gt Scan a Scanner P Files Additional settings gt Scan gt Report All files Scan boot sectors of selected drives o Guard Use smart extensions Scan master boot sectors Eg MailGuard A art Hee WebGuard O Use file extension list Ignore offline files Update Ele extensions C Follow symbolic links General C Search for Rootkits before scan Scan registry Scan process Allow stopping
70. er to use The following emphases are used Bogie Bannon Cursive File name or path data Displayed software interface elements e g window heading window field or options box Bold Clicked software interface elements e g menu item section or button 3 Product information This chapter contains all information relevant to the purchase and use of your AntiVir product see Chapter Delivery scope see Chapter System requirements see Chapter Licensing see Chapter License Manager AntiVir programs are comprehensive and flexible tools you can rely on to protect your computer from viruses malware unwanted programs and other dangers gt Please note the following information Note Loss of valuable data usually has dramatic consequences Even the best virus protection program cannot provide one hundred percent protection from data loss Make regular copies Backups of your data for security purposes Note A program can only provide reliable and effective protection from viruses malware unwanted programs and other dangers if it is up to date Make sure your AntiVir program is up to date with automatic updates Configure the program accordingly 3 1 Delivery scope Your AntiVir program has the following functions Control Center for monitoring managing and controlling the entire program Central configuration with user friendly standard and advanced options and context sensitive
71. erpreted as a top level domain e g net for all NET domains www domain net Note You can also use the wildcard for any number of characters when specifying URLs You can also use leading or following dots in combination with wildcards to indicate the domain level domainname domainname com name com valid but not recommended Specifications without dots like name are interpreted as part of a top level domain and are not advisable Warning All websites on the list of excluded URLs are downloaded into the Internet browser without further scanning by the web filter or WebGuard For all entries in the list of excluded URLs the entries in the web filter see WebGuard Scan Blocked access are ignored No scan for viruses and malware is performed Only trusted URLs should therefore be excluded from WebGuard scans Add The button allows you to copy the URL entered in the input field Internet address to the viewer window Delete The button deletes a selected entry from the list This button is inactive if no entry is selected Examples Skipped URLs www avira com OR www avira com All URLs with the domain www avira com are excluded from WebGuard scans www avira com en pages index php www avira com en support index html www avira com en download index html etc URLs with the domain www avira de are not excluded from WebGuard scans avira com OR avira com All URLs with th
72. es are small programs that are written in the macro language of an application e g WordBasic under WinWord 6 0 and that can normally only spread within documents of this application Because of this they are also called document viruses In order to be active they need that the corresponding applications are activated and that one of the infected macros has been executed Unlike normal viruses macro viruses consequently do not attack executable files but they do attack the documents of the corresponding host application Pharming Pharming is a manipulation of the host file of web browsers to divert enquiries to spoofed websites This is a further development of classic phishing Pharming fraudsters operate their own large server farms on which fake websites are stored Pharming has established itself as an umbrella term for various types of DNS attacks In the case of a manipulation of the host file a specific manipulation of a system is carried out with the aid of a Trojan or virus The result is that the system can now only access fake websites even if the correct web address is entered Phishing Phishing means angling for personal details of the Internet user Phishers generally send their victims apparently official letters such as emails that are intended to induce them to reveal confidential information to the culprits in good faith in particular user names and passwords or PINs and TANs of online banking accounts With the stolen ac
73. euristic from the designation HEUR or HEURISTIC that prefixes the file name e g HEUR testfile 5 2 10 Quarantine Handling quarantined files qua To handle quarantined files gt Inthe Control Center select the section Management Quarantine section Check which files are involved so that if necessary you can reload the original back onto your computer from another location If you want to see more information on a file gt Highlight the file and click on t The dialog box Properties appears with more information on the file If you want to rescan a file Overview of AntiVir Premium Scanning a file is recommended if the virus definition file of your AntiVir program has been updated and a false positive report is suspected This enables you to confirm a false positive with a rescan and restore the file gt Highlight the file and click on p The file is scanned for viruses and malware using the on demand scan settings After the scan the dialog Scan statistics appears which displays statistics on the status of the file before and after the rescan To delete a file DA gt Highlight the file and click on e If you want to upload the file to a Avira Malware Research Center web server for analysis gt Highlight the file you want to upload Click on GS A dialog opens with a form for inputting your contact data Enter all the required data Select a type Suspicious file or False positive
74. files When scanning archives you can restrict the scan to a maximum number of files in the archive The default value for the maximum number of files to be scanned is 10 and is recommended Maximum size KB When scanning archives you can restrict the scan to a maximum archive size to be unpacked The standard value of 1000 KB is recommended Action on detection Action on detection You can define the actions to be performed by Guard when a virus or unwanted program is detected Interactive If this option is enabled a desktop notification appears when Guard detects a virus or unwanted program You have the option of removing the detected malware or accessing other possible virus treatment actions via the Details button The actions are displayed in a dialog box The actions will be displayed in a dialog box This option is enabled as the default setting Click here for more information Automatic If this option is enabled no dialog box in case of a virus detection appears Guard reacts according to the settings you predefine in this section as primary and secondary action Backup to quarantine 65 Avira AntiVir Premium 66 If this option is enabled the Guard creates a backup copy before carrying out the requested primary or secondary action The backup copy is saved in quarantine It can be restored via the quarantine manager if it is of informative value You can also send the backup copy to the Avira Malwar
75. ftware If the option Security Privacy Risk is enabled with a check mark in the configuration under Extended threat categories you receive a corresponding alert if your AntiVir program detects such software Backdoor Clients BDC In order to steal data or manipulate computers a backdoor server program is smuggled in unknown to the user This program can be controlled by a third party using backdoor control software client via the Internet or a network Your AntiVir program recognizes Backdoor control software If the Backdoor control software BDC option is enabled with a check mark in the configuration under Extended threat categories you receive a corresponding alert if your AntiVir program detects such software Adware Spyware ADSPY Software that displays advertising or software that sends the user s personal data to a third party often without their knowledge or consent and for this reason may be unwanted 49 Avira AntiVir Premium 50 Your AntiVir program recognizes Adware Spyware If the option Adware Spyware ADSPY is enabled with a check mark in the configuration under Extended threat categories you receive a corresponding alert if your AntiVir program detects adware or spyware Unusual Runtime Packers PCK Files that have been compressed with an unusual runtime packer and that can therefore be classified as potentially suspicious Your AntiVir program recognizes Unusual runtime packers If the
76. g on the icon 4 Highlight the nodes and directories to be saved by clicking the check box of the respective directory level The following options are available for selecting directories e Directory including sub directories black check mark e Directory excluding sub directories green check mark e Sub directories of one directory only grey check mark sub directories have black check marks e No directory no check mark 5 2 5 On demand scan Scan for viruses and malware using Dragamp Drop To scan for viruses and malware systematically using Drag amp Drop The Control Center of your AntiVir program has been opened gt Highlight the file or directory you want to scan gt Use the left hand mouse button to drag the highlighted file or directory into the Control Center The Luke Filewalker window appears and an on demand scan is started When the scan is completed the results are displayed 24 Overview of AntiVir Premium 5 2 6 On demand scan Scan for viruses and malware via the context menu To scan for viruses and malware systematically via the context menu gt gt Click with the right hand mouse button e g in Windows Explorer on the desktop or in an open Windows directory on the file or directory you want to scan The Windows Explorer context menu appears Select Scan selected files with AntiVir in the context menu The Luke Filewalker window appears and an on demand scan is started When the
77. gram is activated with your license e Select the option Product testing If you select Product testing an evaluation license to activate the program will be generated during the activation process You can test the AntiVir program with its complete range of functions for a certain period of time Note By using the option Valid hbedv key license file available you can load a valid license file During product activation with a valid activation key the license key is generated and saved in the program directory of your AntiVir program Use this option if you have already activated a product and want to re install your AntiVir program Note In some sales versions of AntiVir products an activation key has already been included in the product For this reason the activation need not be entered If and when necessary the activation key is displayed in the license wizard Note In order to activate the program a connection to the Avira GmbH servers is established Under Proxy settings you can configure the Internet link by a proxy server gt Select an activation process and click Next to confirm Product activation A dialog box will be opened in which you can enter your personal data gt Enter your data and click Next Your data is transmitted to the Avira GmbH servers and scanned Your AntiVir program is activated by means of your license Your license data will be displayed in the next window gt Click Next gt S
78. he scan profile or selected directory and scans the linked files for viruses and malware This option is not supported by Windows 2000 and has been deactivated 57 Avira AntiVir Premium 58 11 1 1 1 Important The option does not include any shortcuts but refers exclusively to symbolic links generated by mklink exe or Junction Points generated by junction exe that are transparent in the file system Search for Rootkits before scan If this option is enabled and a scan is started the Scanner scans the Windows system directory for active rootkits in a so called shortcut This process does not scan your computer for active rootkits as comprehensively as the scan profile Scan for rootkits but it is significantly quicker to perform Important The rootkit scan is not available for Windows XP 64 bit Scan Registry If this option is enabled the Registry is scanned for references to malware Scan process Allow stopping the Scanner If this option is enabled the scan for viruses or unwanted programs can be terminated at any time with the button Stop in the Luke Filewalker window If you have disabled this setting the Stop button in the Luke Filewalker window has a gray background Premature ending of a scan process is thus not possible This option is enabled as the default setting Scanner priority With the on demand scan the Scanner distinguishes between priority levels This is only effective if
79. he list with file extensions this is indicated with the text No file extensions under the File extensions button File extensions With the aid of this button a dialog box is opened in which all file extensions are displayed that are scanned in Use file extension list mode Default entries are set for the extensions but entries can be added or deleted 11 2 1 1 Reference Configuration options Note Please note that the file extension list may vary from version to version Archives Scan archives If this option is enabled then archives will be scanned Compressed files are scanned then decompressed and scanned again This option is deactivated by default The archive scan is restricted by the recursion depth the number of files to be scanned and the archive size You can set the maximum recursion depth the number of files to be scanned and the maximum archive size Note This option is deactivated by default since the process puts heavy demands on the computer s performance It is generally recommended that archives be checked using an on demand scan Maximum recursion depth When scanning archives the Guard uses a recursive scan Archives in archives are also unpacked and scanned for viruses and unwanted programs You can define the recursion depth The default value for the recursion depth is 1 and is recommended all archives that are directly located in the main archive are scanned Maximum number of
80. help Scanner on demand scan with profile controlled and configurable scan for all known types of virus and malware Integration into the Windows Vista User Account Control allows you to carry out tasks requiring administrator rights Guard on access scan for continuous monitoring of all file access attempts ProActiv component for the permanent monitoring of program actions for 32 bit system only not available under Windows 2000 MailGuard POP3 Scanner IMAP Scanner and SMTP Scanner for the permanent checking of emails for viruses and malware Checking of email attachments is included WebGuard for monitoring data and files transferred from the Internet using the HTTP protocol monitoring of ports 80 8080 3128 Integrated quarantine management to isolate and process suspicious files Avira AntiVir Premium Rootkit protection for detecting hidden malware installed in your computer system rootkits Not available under Windows XP 64 bit Direct access to detailed information on the detected viruses and malware via the Internet Simple and quick updates to the program virus definitions and search engine through Single File Update and incremental VDF updates via a web server on the Internet User friendly licensing in License Manager Integrated Scheduler for planning one off or recurring jobs such as updates or scans Extremely high virus and malware detection via innovative scanning technolog
81. hidden by the provider Exceptions These options allow you to set exceptions based on MIME types content types for the transferred data and file types for URLs Internet addresses for scanning by WebGuard The MIME types and URLs specified are ignored by WebGuard i e that data is not scanned for viruses and malware when it is transferred to your computer system MIME types skipped by WebGuard Reference Configuration options In this field you can select the MIME types content types for the transferred data to be ignored by WebGuard during scanning File types MIME types skipped by WebGuard user defined All MIME types content types for the transferred data in the list are ignored by WebGuard during scanning Input box In this box you can input the name of the MIME types and file types to be ignored by WebGuard during scanning For file types enter the file extension e g htm For MIME types indicate the media type and where applicable sub type The two statements are separated from one another by a single slash e g video mpeg or audio x wav Note No wildcards for any number of characters or for a single character can be used when entering file types and MIME types Warning All file types and content types on the exclusion list are downloaded into the Internet browser without further scanning of the blocked access List of file and MIME types to be blocked in WebGuard Scan Blocked access or by WebGu
82. ile are scanned To scan for viruses and malware with a scan profile gt Go to Control Center and select the section Local protection Scan Predefined scan profiles appear Select one of the predefined scan profiles OR Adapt the scan profile Manual selection OR Create a new scan profile y Click the icon Windows XP L or Windows Vista lr The Luke Filewalker window appears and an on demand scan is started 23 Avira AntiVir Premium When the scan is completed the results are displayed If you want to adapt a scan profile gt Inthe scan profile expand Manual Selection the file tree so that all the drives and directories you want to scan are open e Click the icon The next directory level is displayed e Click the icon The next directory level is hidden Highlight the nodes and directories you want to scan by clicking on the relevantboxof the appropriate directory level The following options are available for selecting directories e Directory including sub directories black check mark e Directory excluding sub directories green check mark e Sub directories of one directory only grey check mark sub directories have black check marks e No directory no check mark If you want to create a new scan profile gt Click the icon ereate new profile The profile New profile appears below the profiles previously created gt Where appropriate rename the scan profile by clickin
83. ilobytes then old entries are deleted until the indicated size minus 50 kilobytes is reached Backup report file before shortening If this option is enabled the report file is backed up before shortening Write configuration in report file If this option is enabled the configuration of the on access scan is recorded in the report file Note If you have not specified any report file restriction a new report file is automatically created when the report file reaches 100MB A backup of the old report file is created Up to three backups of old report files are saved The oldest backups are deleted first MailGuard The MailGuard section of the Configuration is responsible for the configuration of the MailGuard 11 3 1 Scan Use MailGuard to scan incoming emails for viruses and malware Outgoing emails can be scanned for viruses and malware by MailGuard Scan Turn on MailGuard 75 Avira AntiVir Premium 76 11 3 1 1 If this option is enabled email traffic is monitored by MailGuard MailGuard is a proxy server which checks data traffic between the email server you use and the email client program on your computer system incoming emails are scanned for malware by default If this option is disabled the MailGuard service is still started but monitoring by MailGuard is disabled Scan incoming emails If this option is enabled incoming emails are scanned for viruses and malware MailGuard supports
84. ing In order to license your program please enter your activation key to activate the program The product activation may be performed during installation However you can also activate your AntiVir program after the installation in License Manager under Help License management In License Manager you have the option of launching an upgrade for a product from the AntiVir desktop product family Manual uninstallation of the old product and manual installation of the new product is not required When upgrading from License Manager you enter the activation code for the product you want to upgrade in the License Manager input box The new product is automatically installed The following product upgrades can be executed automatically via License Manager Upgrade of Avira AntiVir Personal to Avira AntiVir Premium Upgrade of Avira AntiVir Personal to Avira Premium Security Suite Upgrade of Avira AntiVir Premium to Avira Premium Security Suite 4 Installation and uninstallation This chapter contains information relating to the installation and uninstallation of your AntiVir program see Chapter Installation Conditions Installation types Install see Chapter Installation modules see Chapter Modification installation see Chapter Uninstallation Uninstall 4 1 Installation Before installation check whether your computer fulfils all the minimum system requirements If your computer satisfies all requirements
85. ing if you have selected the use of this heuristic High detection level If this option is enabled significantly more unknown malware is detected but there are also likely to be false positives 11 2 2 ProActiv Avira AntiVir ProActiv protects you from new and unknown threats for which there are not yet any virus definitions or heuristics available ProActiv technology is integrated into the Guard component and observes and analyzes the program actions performed The behavior of the program is checked against typical malware action patterns Type of action and action sequences If a program exhibits behavior typical of malware this is treated as a virus detection You have the option of blocking the program or ignoring the notification and continuing to use the program You can classify the program as trusted and add it to the application filter for permitted programs You have the option of adding the program to the application filter for blocked programs using the Always block command The ProActiv component uses rule sets developed by the Avira Malware Research Center to identify suspicious behavior The rule sets are supplied by Avira GmbH databases Avira AntiVir ProActiv sends information on any suspicious programs detected to the Avira databases for logging You have the option of disabling data transmission to the Avira databases Note ProActiv technology is not yet available for 64 bit systems Windows 2000 does not support P
86. is button is used to test the selected wave file Warnings Your AntiVir program generates so called slide ups desktop notifications for specific events which give information on successful or failed program sequences such as updates In Warnings you can enable or disable the notifications for specific events With desktop notifications you have the option of disabling the notification directly in the slide up You can reverse the disabling of the notification in Warnings Warnings on dial up connections used If this option is enabled you will receive a desktop notification alert if a dialer creates a dial up connection on your computer via the telephone or ISDN network There is a danger that the connection may have been created by an unknown and unwanted dialer and that the connection may be chargeable see Viruses and more Threat categories Dialer on successfully updated files If this option is enabled you will receive a desktop notification whenever an update has been successfully performed and files updated on failed update If this option is enabled you will receive a desktop notification whenever an update fails No connection to the download server could be created or the update files could not be installed that no update is necessary If this option is enabled you will receive a desktop notification whenever an update is started but installation of the files is not necessary as your program is up to
87. is performed automatically at the specified interval A countdown message appears with no option for canceling the computer restart 11 6 Reference Configuration options Reminder message for restart every n seconds If this option is enabled the restart which is necessary after a product update has been executed is not performed automatically At the specified interval you will receive restart notifications without cancel options These notifications let you confirm the computer restart or select the Remind me again option Query whether computer should be restarted If this option is enabled the restart which is necessary after a product update has been executed is not performed automatically You will receive only one message which offers the option to perform a restart directly or cancel the restart routine Restart computer without query If this option is enabled the restart which is necessary after a product update has been executed is performed automatically You will not receive any notification The update can be performed directly via a web server on the Internet Web server connection Use existing connection network This setting is displayed if your connection is used via a network Use the following connection This setting is displayed if you define your connection individually The Updater automatically detects which connection options are available Connection options that are not available are grayed
88. kip the following chapter on Activate by selecting the option Valid hbedv key available Select the option Valid hbedv key available A box will be opened for loading the license file Avira AntiVir Premium gt Select the license file hbedv key with your license data for the program and click Open Your license data will be displayed in the next window gt Click Next Continuation after completed activation or loading of the license file The program features will be installed Installation progress is displayed in the dialog box In the following dialog box you can choose whether to open the Readme file after installation is completed and whether to restart your computer gt Agree where appropriate and complete the installation by clicking Finish The installation wizard is closed Resume User defined installation Configuration wizard If you choose user defined installation the configuration wizard is opened in the following step The configuration wizard enables you to define custom settings for your AntiVir program gt Click Next in the welcome window of the configuration wizard to begin configuration of the program The Configure AHeAD dialog box enables you to select a detection level for the AHeAD technology The detection level selected is used for the Scanner On demand scan and Guard On access scan AHeAD technology settings Select a detection level and continue the installation by c
89. licking Next In the following dialog box Select extended threat categories you can adapt the protective functions of your AntiVir program to the threat categories specified gt Where appropriate activate further threat categories and continue the installation by clicking Next If you have selected the AntiVir Guard installation module the Guard start mode dialog box appears You can stipulate the Guard start time At each computer reboot the Guard will be started in the start mode specified Note The specified Guard start mode is saved in the registry and cannot be changed via the Configuration Enable the required option and continue the configuration by clicking Next In the following System scan dialog box a short system scan can be enabled or disabled The short system scan is performed after the configuration has been completed and before the computer is rebooted and scans running programs and the most important system files for viruses and malware gt Enable or disable the Short system scan option and continue the configuration by clicking Next In the following dialog box you can complete the configuration by clicking Finish gt Click Finish to complete the configuration The specified and selected settings are accepted If you have enabled the Short system scan option the Luke Filewalker window opens The Scanner performs a short system scan Installation and uninstallation Resume Express installati
90. lobytes of extra space are allowed when limiting the size of the report file to minimize the use of system resources If the size of the log file exceeds the indicated size by more than 50 kilobytes old entries are then deleted until the indicated size has been reduced by 20 Backup report file before shortening If this option is enabled the report file is backed up before shortening Write configuration in report file If this option is enabled the configuration of the on access scan is recorded in the report file Note If you have not specified any report file restriction older entries are automatically deleted when the report file reaches 100MB Entries are deleted until the size of the report file reaches 80 MB Reference Configuration options Update In the Update section you can configure the automatic receiving of updates You can specify various update intervals and activate or deactivate automatic updating Automatic update Activate If this option is enabled automatic updates are performed for the enabled events at the specified interval Automatic update every n days hours minutes In this box you can specify the interval at which the automatic update is performed To change the update interval highlight one of the time options in the box and change it using the arrow key to the right of the input box Start job while connecting to the Internet dial up If this option is enabled in
91. mails Note a F Emails and email attachments can only be restored using the option OA the file extension is eml A message appears asking if you want to restore the file gt Click Yes The file is restored to the directory it was in before it was moved to quarantine To restore a file to a specified directory gt Highlight the file and click on gt A message appears asking if you want to restore the file Overview of AntiVir Premium gt Click Yes The Windows default window for selecting the directory appears Select the directory to restore the file to and confirm The file is restored to the selected directory 9 2 12 Quarantine Move suspicious files to quarantine To move a suspect file to quarantine manually gt Inthe Control Center select the section Management Quarantine section gt Click on The Windows default window for selecting a file appears gt Select the file and confirm The file is moved to quarantine You can scan files in quarantine with the AntiVir Scanner e see Chapter Quarantine Handling quarantined files qua 5 2 13 Scan profile Amend or delete file type in a scan profile To stipulate additional file types to be scanned or exclude specific file types from the scan in a scan profile only possible for manual selection and customized scan profiles In the Control Center go to the Local protection Scan section gt With the right hand mouse bu
92. mit maximum number of events to n entries If this option is enabled the maximum number of events listed in the event database can be limited to a certain size possible values 100 to 10000 entries If the number of entered entries is exceeded the oldest entries are deleted Delete events older than n day s If this option is enabled events listed in the event database are deleted after a certain period of time possible values 1 to 90 days This option is enabled as the default setting with a value of 30 days Do not limit size of event database delete events manually Reference Configuration options When this option has been activated the size of the event database is not limited However a maximum of 20 000 entries are displayed in the program interface under Events 11 6 8 Limit reports Limit number of reports Limit the number to n units When this option is enabled the maximum number of reports can be limited to a specific amount Values between 1 and 300 are permissible If the specified number is exceeded then the oldest report at that time is deleted Delete all reports more than n day s old If this option is enabled reports are automatically deleted after a specific number of days Permissible values are 1 to 90 days This option is enabled as the default setting with a value of 30 days Do not limit number of reports manually delete reports If this option is enabled the number of
93. move a highlighted application from the list of applications to be excluded 11 2 3 Report Guard includes an extensive logging function to provide the user or administrator with exact notes about the type and manner of a detection Reporting This group allows for the content of the report file to be determined Off 11 3 Reference Configuration options If this option is enabled then Guard does not create a log It is recommended that you should turn off the logging function only in exceptional cases such as if you are executing trials with multiple viruses or unwanted programs Default If this option is enabled Guard records important information concerning detections alerts and errors in the report file with less important information ignored for improved clarity This option is enabled as the default setting Advanced If this option is enabled Guard logs less important information to the report file as well Complete If this option is enabled Guard logs all available information in the report file including file size file type date etc Limit report file Limit size to n MB If this option is enabled the report file can be limited to a certain size possible values Permitted values are between 1 and 100 MB Around 50 kilobytes of extra space are allowed when limiting the size of the report file to minimize the use of system resources If the size of the log file exceeds the indicated size by more than 50 k
94. n if you want the computer to shut down automatically when the scan is finished This option is only available if the display mode is set to minimized or maximized gt Click Finish Your newly created job appears on the start page of the Manager Scheduler section with the status activated check mark gt Where appropriate deactivate jobs that are not to be performed Use the following icons to further define your jobs VN Qi View properties of a job Modify job E Delete job Q Start job ww Stop job 5 2 8 On demand scan Targeted scan for Rootkits and active malware To scan for active rootkits use the predefined scan profile Scan for Rootkits and active malware To scan for active rootkits systematically gt Go to Control Center and select the section Local protection Scanner Predefined scan profiles appear gt Select the predefined scan profile Scan for Rootkits and active malware gt Where appropriate highlight other nodes and directories to be scanned by clicking the check box of the directory level fy gt Click the icon Windows XP Y or Windows Vista y Ji The Luke Filewalker window appears and an on demand scan is started When the scan is completed the results are displayed Overview of AntiVir Premium 5 2 9 React to detected viruses and malware For the individual protection components of your AntiVir program you can define how your AntiVir program reacts to a
95. n is enabled the Scanner does not report the actions and results of the on demand scan Default When this option is activated the Scanner logs the names of the files concerned with their path In addition the configuration for the current scan version information and information on the licensee is written in the report file Advanced When this option is activated the Scanner logs alerts and tips in addition to the default information Complete When this option is activated the Scanner also logs all scanned files In addition all files involved as well as alerts and tips are included in the report file Note If you have to send us a report file at any time for troubleshooting please create this report file in this mode Guard The Guard section of the configuration is responsible for the configuration of the on access scan 11 2 1 Scan 63 Avira AntiVir Premium 64 You will normally want to monitor your system constantly To this end use the Guard on access Scanner You can thus scan all files that are copied or opened on the computer on the fly for viruses and unwanted programs Scan mode Here the time for scanning of a file is defined Scan when reading If this option is enabled the Guard scans the files before they are read or executed by the application or the operating system Scan when writing If this option is enabled the Guard scans a file when writing You can only access th
96. nabled all macros in the relevant document are deleted in the event of a repair alternatively suspect documents are only reported i e you receive an alert This option is enabled as the default setting and is recommended Advanced Heuristic Analysis and Detection AHeAD enable AHeAD Your AntiVir program contains a very powerful heuristic in the form of AntiVir AHeAD technology which can also detect unknown new malware If this option is enabled you can define how aggressive this heuristic should be This option is enabled as the default setting Low detection level Reference Configuration options If this option is enabled slightly less unknown malware is detected the risk of false alerts is low in this case Medium detection level This option is enabled as the default setting if you have selected the use of this heuristic High detection level If this option is enabled significantly more unknown malware is detected but there are also likely to be false positives 11 1 2 Report 11 2 The Scanner has a comprehensive reporting function You thus obtain precise information on the results of an on demand scan The report file contains all entries of the system as well as alerts and messages of the on demand scan Note To enable you to establish what actions the Scanner has performed when viruses or unwanted programs have been detected a report file should always be created Reporting Off If this optio
97. nation If this option is enabled configuration of the program is only possible after entering the pre defined password If this option is enabled the pre defined password is required to enable expert mode If this option is enabled the pre defined password is required for installation or uninstallation of the program 93 Avira AntiVir Premium 94 11 6 3 Security Update Alert if last update older than n day s In this box you can enter the maximum number of days allowed to have passed since the last update If this number of days has passed a red icon is displayed for the update status under Status in the Control Center Show notice if the virus definition file is out of date If this option is enabled you will obtain an alert if the virus definition file is not up to date With the help of the alert option you can configure the temporal interval for an alert if the last update is older than n day s Product protection Note The product protection options are not available if the Guard has not been installed using the user defined installation option Protect processes from unwanted termination If this option is enabled all processes of the program are protected against unwanted termination by viruses and malware or against uncontrolled termination by a user e g via Task Manager This option is enabled as the default setting Advanced process protection If this option is enabled all proce
98. ng operations such as open write and copy in on access mode Whenever a user carries out a file operation e g load document execute copy the AntiVir program automatically scans the file Renaming a file does not trigger a scan by AntiVir Guard AntiVir ProActiv The ProActiv component monitors application actions and alerts users to suspicious application behavior This behavior based recognition enables you to protect yourself against unknown malware The ProActiv component is integrated into AntiVir Guard Avira AntiVir Premium AntiVir MailGuard MailGuard is the interface between your computer and the email server from which your email program email client downloads emails MailGuard is connected as a so called proxy between the email program and the email server All incoming emails are routed through this proxy scanned for viruses and unwanted programs and forwarded to your email program Depending on the configuration the program processes the affected emails automatically or asks the user for a certain action AntiVir WebGuard When surfing the Internet you are using your web browser to request data from a web server The data transferred from the web server HTML files script and image files Flash files video and music streams etc will normally be moved directly into the browser cache for display in the web browser meaning that an on access scan as performed by AntiVir Guard is not possible This could allow
99. nizes computer games If the Games option is enabled with a check mark in the configuration under Threat categories you receive a corresponding alert if your AntiVir program detects a game The game is now over in the truest sense of the word because you can simply delete it Jokes JOKES Jokes are merely intended to give someone a fright or provide general amusement without causing harm or reproducing When a joke program is loaded the computer will usually start at some point to play a tune or display something unusual on the screen Examples of jokes are the washing machine in the disk drive DRAIN COM or the screen eater BUGSRES COM But beware All symptoms of joke programs may also originate from a virus or Trojan At the very least users will get quite a shock or be thrown into such a panic that they themselves may cause real damage Thanks to the extension of its scanning and identification routines your AntiVir program is able to detect joke programs and eliminate them as unwanted programs if required If the option Jokes is enabled with a check mark in the configuration under Threat categories a corresponding alert is issued if a joke program is detected Security Privacy Risk SPR Software that may be able to compromise the security of your system initiate unwanted program activities damage your privacy or spy on your user behavior and could therefore be unwanted Your AntiVir program detects Security Privacy Risk so
100. nted drives with the activated Guard You can now read the path to be used from the Guard report file The report file can be accessed in the Control Center under Local protection Guard Examples for processes to be excluded application exe The application exe process is excluded from the Guard scan irrespective of which hard disk drive it is located on and which directory it is in C Program Files1 Application exe Reference Configuration options The process for the file application exe which is located under the path C Program Files1 is excluded from the Guard scan C Program Files1 exe All processes for executable files located under the path C Program Files1 are excluded from the Guard scan Examples for files to be excluded mdb All files with the extension mdb are excluded from the Guard scan xls All files with a file extension beginning xls are excluded from the Guard scan e g files with the extensions xls and xlsx C Directory log All log files with the extension log located under the path C Directory are excluded from the Guard scan 11 2 1 4 Heuristics This configuration section contains the settings for the heuristic of the scan engine AntiVir products contain very powerful heuristics that can proactively uncover unknown malware i e before a special virus signature to combat the damaging element has been created and before a vir
101. o navigate through the program to retrieve individual modules and to start actions Below we provide you with an overview of the available keyboard commands Please find further indications regarding the functionality in the corresponding chapter of the help 8 2 1 42 In dialog boxes Shortcut Description Ctrl Tab Navigation in the Control Center Ctrl Page Go to next section down Ctrl Shift Navigation in the Control Center Tab Go to previous section Ctrl Page up t Navigation in the configuration sections First use the mouse to set the focus on a configuration section Tab Change to the next option or options group Shift Tab Change to the previous option or options group gt Change between the options in a marked drop down list or between several options in a group of options Space Activate or deactivate a check box if the active option is a Alt underlined letter check box Select option or start command Alt Open selected drop down list F4 Esc Close selected drop down list Cancel command and close dialog Enter Start command for the active option or button 8 2 2 Inthe help Shortcut Alt Space Alt Tab Alt F4 Shift F10 Ctrl Tab Ctrl Shift Tab Page up Page down Page up Page down FAQ Tips Description Display system menu Shift between the help and the other opened windows Close help Display context menu of the help Go to next sec
102. olled scans Special processes are required when scanning for rootkits boot sector viruses and when scanning active processes The following options are available Scan for rootkits via the scan profile Scan for Rootkits and active malware Scan active processes via the scan profile Active processes Scan for boot sector viruses via the menu command Scan for boot sector viruses in the Extras menu 37 7 Updates The effectiveness of anti virus software depends on how up to date the program is in particular the virus definition file and the scan engine To carry out regular updates the Updater component is integrated into your AntiVir The Updater ensures that your AntiVir program is always up to date and able to deal with the new viruses that appear every day Updater updates the following components Virus definition file The virus definition file contains the virus patterns of the harmful programs which are used by your AntiVir program to scan for viruses and malware and repair infected objects Scan engine The scan engine contains the methods used by your AntiVir program to scan for viruses and malware Program files product update Update packages for product updates make extra functions available to the individual program components An update checks whether the virus definition file and scan engine are up to date and if necessary implements an update Depending on the settings in the configuration the U
103. ommon command and control infrastructure Bot nets serve various purposes including denial of service attacks etc usually without the affected PC user s knowledge The main potential of bot nets is that the networks can achieve grow to thousands of computers and their total bandwidth exceeds most conventional Internet accesses Exploit An exploit security gap is a computer program or script that takes advantage of a bug glitch or vulnerability leading to privilege escalation or denial of service on a computer system One form of exploitation for example is an attack from the Internet with the help of manipulated data packages Programs can be infiltrated in order to obtain higher access Hoaxes For several years Internet and other network users have received alerts about viruses that are purportedly spread via email These alerts are spread via email with the request that they should be sent to the highest possible number of colleagues and to other users in order to warn everyone against the danger Honeypot A honeypot is a service program or server installed in a network Its function is to monitor a network and log attacks This service is unknown to the legitimate user because of this reason he is never addressed If an attacker examines a network for the weak points and uses the services which are offered by a honeypot it is logged and an alert is triggered 51 Avira AntiVir Premium 52 Macro viruses Macrovirus
104. on the operating system In Windows XP and 2000 J G This icon restores the files to their original directory J Ends G This icon restores the files to a directory of your choice In Windows Vista In Microsoft Windows Vista the Control Center only has limited rights at the moment e g for access to directories and files Certain actions and file accesses can only be performed in the Control Center with extended administrator rights These extended administrator rights must be granted at the start of each scan via a scan profile G Y This icon restores the files to a directory of your choice Bris icon restores the files to their original directory If extended administrator rights are necessary to access this directory a corresponding request appears To restore files in quarantine Warning This could result in loss of data and damage to the operating system of the computer Only use the function Restore selected object in exceptional cases Only restore files that could be repaired by a new scan File rescanned and repaired gt Inthe Control Center select the section Management Quarantine section Note a r Emails and email attachments can only be restored using the option O the file extension is eml To restore a file to its original location gt Highlight the file and click the icon Windows 2000 XP Windows Vista This option is not available for e
105. on und user defined installation If you selected the Restart computer option in the final installation wizard the computer reboots After the computer restart the Readme file is displayed if you selected the Show Readme txt option in the installation wizard After a successful installation we recommend that you check the program is up to date in the Control Center under Overview Status gt Where appropriate perform an update to ensure the virus definition file is up to date Then perform a complete system scan 4 2 Change installation You have the option of adding or removing individual program components of the current AntiVir program installation see Chapter Installation and uninstallation Installation modules If you wish to add or remove modules of the current installation you can use the option Add or Remove Programs in the Windows control panel to Change Remove programs Select your AntiVir program and click Change In the welcome dialog of the program select the option Modify You will be guided through the installation changes 4 3 Installation modules In a user defined installation or a change installation the following installation modules can be selected added or removed AntiVir Premium This module contains all components required for successful installation of your AntiVir program AntiVir Guard The AntiVir Guard runs in the background It monitors and repairs if possible files duri
106. ons click on the minus symbol in front of the expanded configuration section 17 Avira AntiVir Premium 18 Note To enable or disable Configuration options and use the buttons you can also use the following key combinations Alt underlined letter in the option name or button description Note All configuration sections are only displayed in expert mode Activate expert mode to view all configuration sections Expert mode can be protected by a password that must be defined during activation If you want to confirm your Configuration settings gt Click OK The configuration window is closed and the settings are accepted OR gt Click Accept The settings are applied The configuration window remains open If you want to finish configuration without confirming your settings gt Click Cancel The configuration window is closed and the settings are discarded If you want to restore all configuration settings to default values gt Click Restore defaults All settings of the configuration are restored to default values All amendments and custom entries are lost when default settings are restored Overview of configuration options The following configuration options are available Scanner Configuration of on demand scan Scan options Action on detection File scan options On demand scan exceptions On demand scan heuristics Report function setting Guard Configuration of on access scan Scan options Ac
107. option Unusual runtime packers is enabled with a check mark in the configuration under Extended threat categories you receive a corresponding alert if your AntiVir program detects such packers Double Extension Files HEUR DBLEXT Executable files that hide their real file extension in a suspicious way This camouflage method is often used by malware Your AntiVir program recognizes Double Extension Files If the option Double Extension files HEUR DBLEXT is enabled with a check mark in the configuration under Extended threat categories you receive a corresponding alert if your AntiVir program detects such files Phishing Phishing also known as brand spoofing is a clever form of data theft aimed at customers or potential customers of Internet service providers banks online banking services registration authorities When submitting your email address on the Internet filling in online forms accessing newsgroups or websites your data can be stolen by Internet crawling spiders and then used without your permission to commit fraud or other crimes Your AntiVir program recognizes Phishing If the option Phishing is enabled with a check mark in the configuration under Extended threat categories you receive a corresponding alert if your AntiVir program detects such behavior Application APPL The term APPL refers to an application which may involve a risk when used or is of dubious origin Your AntiVir program recognizes Ap
108. or improved clarity This option is enabled as the default setting Advanced If this option is enabled MailGuard logs less important information to the report file as well Complete 11 4 Reference Configuration options If this option is enabled MailGuard logs all information to the report file Limit report file Limit size to n MB If this option is enabled the report file can be limited to a certain size possible values Permitted values are between 1 and 100 MB Around 50 kilobytes of extra space are allowed when limiting the size of the report file to minimize the use of system resources If the size of the log file exceeds the indicated size by more than 50 kilobytes then old entries are deleted until the indicated size minus 50 kilobytes is reached Backup report file before shortening If this option is enabled the report file is backed up before shortening Write configuration in report file If this option is enabled the MailGuard configuration is recorded in the report file Note If you have not specified any report file restriction a new report file is automatically created when the report file reaches 100MB A backup of the old report file is created Up to three backups of old report files are saved The oldest backups are deleted first WebGuard The WebGuard section of the Configuration is responsible for the configuration of the WebGuard 11 4 1 Scan WebGuard protects you against viruses
109. or malware that reaches your computer from web pages that you load on your web browser from the Internet The Scan heading can be used to set the behavior of the WebGuard component Scan Enable WebGuard If this option is enabled the web pages you request using an Internet browser are scanned for viruses and malware WebGuard monitors the data transferred from the Internet using the HTTP protocol at ports 80 8080 3128 If any affected web pages are detected the loading of the web pages is blocked If this option is disabled the WebGuard service is still started but the scan for viruses and malware is disabled Drive by protection 81 Avira AntiVir Premium 82 11 4 1 1 Drive by protection allows you to make settings to block I Frames also known as inline frames I Frames are HTML elements i e elements of Internet pages that delimit an area of a web page I Frames can be used to load and display different web content usually other URLs as independent documents in a sub window of the browser I Frames are mostly used for banner advertising In some cases I Frames are used to conceal malware In these cases the area of the I Frame is mostly invisible or almost invisible in the browser The Block Suspect I Frames option allows you to check and block the loading of I Frames Block suspicious frames If this option is enabled I Frames on the web pages you request are scanned according to certain criteria If there are
110. or unwanted program is detected the action you selected in this area is executed automatically Action options for MailGuard WebGuard Interactive In interactive action mode if a virus or unwanted program is detected a dialog box appears in which you can select what to do with the infected object This option is enabled as the default setting Automatic In automatic action mode when a virus or unwanted program is detected the action you selected in this area is executed automatically In interactive action mode you can react to detected viruses and unwanted programs by selecting an action for the infected object in the alert and executing the selected action by clicking Confirm The following actions for handling infected objects are available for selection Note Which actions are available for selection depends on the operating system the protection components AntiVir Guard AntiVir Scanner AntiVir MailGuard AntiVir WebGuard reporting the detection and the type of malware detected 27 Avira AntiVir Premium 28 Actions of the Scanner and the Guard not ProActiv detections Repair The file is repaired This option is only available if the infected file can be repaired Move to quarantine The file is packaged into a special format qua and moved to the Quarantine directory INFECTED on your hard disk so that direct access is no longer possible Files in this directory can be repaire
111. ore offline files If this option is enabled the direct scan ignores so called offline files completely during a scan This means that these files are not scanned for viruses and unwanted programs Offline files are files that were physically moved by a so called Hierarchical Storage Management System HSMS from the hard disk onto a tape for example This option is enabled as the default setting Integrity checking of system files When this option is enabled the most important Windows system files are subjected to a particularly secure check for changes by malware during every on demand scan If an amended file is detected this is reported as suspect This function uses a lot of computer capacity That is why the option is disabled as the default setting Important This option is only available with Windows Vista and higher Note This option should not be used if you are using third party tools that modify system files and adapt the boot or start screen to your own requirements Examples of such tools are skinpacks TuneUp utilities or Vista Customization Optimized scan When the option is enabled the processor capacity is optimally utilized during a Scanner scan For performance reasons an optimized scan is only logged on standard level Note This option is only available on multi processor systems If Follow symbolic links If this option is enabled Scanner performs a scan that follows all symbolic links in t
112. ot sent and remains in the outbox of your email client You receive an error message in your email program All other emails sent from your email account will be scanned for malware Ignore The affected email is sent Warning Viruses and unwanted programs can penetrate the computer system of the email recipient in this way WebGuard actions Deny access The website requested from the web server and or any data or files transferred are not sent to your web browser An error message to notify you that access has been denied is displayed in the web browser Move to quarantine The website requested from the web server and or any data or files transferred are moved to quarantine The affected file can be recovered from quarantine manager if it has an informative value or if necessary sent to the Avira Malware Research Center Ignore The website requested from the web server and or the data and files that were transferred are forwarded on by WebGuard to your web browser Warning This could allow viruses and unwanted programs to access your computer system Only select the Ignoreoption in exceptional cases Note We recommend that you move any suspicious file that cannot be repaired to quarantine Note You can also send files reported by the heuristic to us for analysis For example you can upload these files to our website http www avira com sample upload You can identify files reported by the h
113. ou can select an executable file Processes The Processes button opens the Process selection window in which the running processes are displayed Add With this button you can add the process entered in the input box to the display window Delete With this button you can delete a selected process from the display window File objects to be omitted by the Guard All file accesses to objects in this list are excluded from monitoring by the Guard Input box In this box you can enter the name of the file object that is not included in the on access scan No file object is entered as the default setting Note When specifying file objects to be omitted you can use the wildcards any number of characters and a single character Individual file extensions can also be excluded including wildcards C Directory mdb mdb md xls CADirectory log Note Directory names must end with a backslash otherwise a file name is assumed Note The entries in the list must have no more than 6000 characters in total 69 Avira AntiVir Premium 70 Note If a directory is excluded all its sub directories are automatically also excluded Note For each drive you can specify a maximum of 20 exceptions by entering the complete path starting with the drive letter For example C Program Files Application Name log The maximum number of exceptions without a complete path is 64 For example log Note
114. pdater also carries out a product update or informs you of the product updates available After a product update you may have to restart your computer system If only the virus definition file and scan engine are updated the computer does not have to be restarted Note For security reasons the Updater checks whether the Windows hosts file of your computer was altered whether the Update URL for example was manipulated by malware and is diverting the Updater to unwanted download sites If the Windows hosts file has been manipulated this is shown in the Updater report file An update is automatically performed in the following interval 2 hours You can edit or disable the automatic update through the configuration Configuration Update In the Control Center under Scheduler you can create additional update jobs that are performed by Updater at the specified intervals You also have the option to start an update manually Inthe Control Center in the Update menu and in the Status section via the context menu of the tray icon Updates can be obtained from the Internet via a Web server of the manufacturer The existing network connection is the default connection to the download servers of Avira GmbH You can change this default setting in the Configuration under General Update 38 8 FAQ Tips This chapter contains important information on troubleshooting and further tips on using your AntiVir program see Chapter
115. performed while users are working at their computers Updates to the virus definition file and scan engine are performed independently of this setting The conditions for this option are complete configuration of the update and an open connection to a download server Notification when new product updates are available 89 Avira AntiVir Premium 90 If this option is enabled you will be notified by email when new product updates become available Updates to the virus definition file and scan engine are performed independently of this setting The conditions for this option are complete configuration of the update and an open connection to a download server You will receive notifications via a desktop popup window and via an alert from the Updater in the Control Centre under Overview Events Notify again after n day s If the product update was not installed after the initial notification enter in this box the number of days that are to elapse before you are again notified that product updates are available Do not download product updates If this option is enabled no automatic product updates or notifications of available product updates by the Updater are performed Updates to the virus definition file and search engine are performed independently of this setting Important An update of the virus definition file and of the search engine is performed during every update process independent of the settings for the produ
116. plication APPL If the option Application APPL is enabled with a check mark in the configuration under Extended threat categories you receive a corresponding alert if your AntiVir program detects such behavior 9 2 Viruses and other malware Adware Viruses and more Adware is software that presents banner ads or in pop up windows through a bar that appears on a computer screen These advertisements usually cannot be removed and are consequently always visible The connection data allow many conclusions on the usage behavior and are problematic in terms of data security Backdoors A backdoor can gain access to a computer by bypassing the computer access security mechanisms A program that is being executed in the background generally enables the attacker almost unlimited rights User s personal data can be spied with the backdoor s help But are mainly used to install further computer viruses or worms on the relevant system Boot viruses The boot or master boot sector of hard disks is mainly infected by boot sector viruses They overwrite important information necessary for the system execution One of the awkward consequences the computer system cannot be loaded any more Bot Net A bot net is defined as a remote network of PCs on the Internet that is composed of bots that communicate with each other A bot net can comprise a collection of cracked machines running programs usually referred to as worms Trojans under a c
117. profile Create desktop shortcut for scan profile s es 33 5 2 15 Events Filter events ii ia 34 5 2 16 MailGuard Exclude email addresses from scan escesceseeseeeeeeseeceeeeetecueeeeees 34 SCANMEY a 37 Updates ici rio E ARS 38 NS 39 8 1 Help in case of a problems it 39 8 2 A dedi Eaa E ada eA elec Ht cnty cases also ais Aaa Senda ee ade as 42 8 2 1 Indialog hores lada 42 8 2 2 ain th el e aa a EE a nia 43 8 2 3 Inthe Control Centers ninailiaes i e E E a EKATE EE Ria 43 8 3 Windows Security Center asier ide 44 83 1 General E EE ait de 45 8 3 2 The Windows Security Center and your AntiVir program sses 45 10 11 Table of Contents Viruses and moteo irer E a EEE EES TKR ERE EEES 48 9 1 Extended threat categories matt aii aaa bt 48 9 2 Viruses and other malwave eccccscccsseessecssecesecesecesecesecesececesececeaeeeaeecseecsaecaecnaeceaeeeseeees 50 Info and Ser VICO ocicicidocinoniaciosic cinto seen eaer Eaa e KER EESO ERA SEE ESS 54 TO Conta ctaddress ioeie eena aee ian e Ea EE N a bate e a eaaa 54 10 2 Technical support eenen aiii a a ta E a iE ai ENA TA AA ae eh 54 10 3 Suspicious file iovoooco iann noar a a a a a 54 104 Reporting false positives a r e ais 55 10 5 Your feedback for more security essseseeeseeerereerssesisrisssisterrsrsstsresrsesterestssisesersssrsreees 55 Reference Configuration Options sssccccsssssccssssssscecsecsscccsecssscessecesseeeeecsees 56 TEE CO E E
118. reports is not restricted 11 6 9 Acoustic alerts Acoustic alert When a virus or malware is detected by the Scanner or Guard an acoustic alert is sounded in interactive action mode You can now choose to activate or deactivate the acoustic alert and select an alternative Wave file for the alert Note The action mode of the Scanner is set in the configuration under Scanner Scan Action on detection The action mode of the Guard is set in the configuration under Guard Scan Action on detection No warning When this option is enabled there is no acoustic alert when a virus is detected by the Scanner or Guard Use PC speakers only in interactive mode If this option is enabled there is an acoustic alert with the default signal when a virus is detected by the Scanner or Guard The acoustic alert is sounded on the PC s internal speaker Use the following Wave file interactive mode only If this option is enabled there is an acoustic alert with the selected Wave file when a virus is detected by the Scanner or Guard The selected Wave file is played over a connected external speaker Wave file In this input box you can enter the name and the associated path of an audio file of your choice The program s default acoustic signal is entered as standard The button opens a window in which you can select the required file with the aid of the file explorer 97 Avira AntiVir Premium 98 11 6 10 Test Th
119. review in your email program never open attachments by double clicking 77 Avira AntiVir Premium 78 11 3 1 2 11 3 1 3 Other actions This configuration section contains other settings for actions performed when MailGuard finds a virus or unwanted program in an email or in an attachment Note These actions are performed exclusively when a virus is detected in incoming emails Default text for deleted and moved emails The text in this box is inserted in the email as a message instead of the affected email You can edit this message A text may contain a maximum of 500 characters You can use the following key combination for formatting Strg Enter inserts a line break Default The button inserts a pre defined default text in the edit box Default text for deleted and moved attachments The text in this box is inserted in the email as a message instead of the affected attachment You can edit this message A text may contain a maximum of 500 characters You can use the following key combination for formatting Strg Enter inserts a line break Default The button inserts a pre defined default text in the edit box Heuristics This configuration section contains the settings for the heuristic of the scan engine AntiVir products contain very powerful heuristics that can proactively uncover unknown malware i e before a special virus signature to combat the damaging element has been created and before a
120. roActiv components General Enabling Avira AntiVir ProActiv If this option is enabled programs on your computer system are monitored and checked for suspicious actions You will receive a message if typical malware behavior is detected You can block the program or select Ignore to continue to use the program The monitoring process excludes Programs classified as trusted trusted and signed programs included by default in the permitted applications filter and all programs which you have added to the application filter for permitted programs Participating in the AntiVir ProActiv Community enhances your computer s security If this option is enabled Avira AntiVir ProActiv sends data on suspicious programs and in certain cases suspicious program files executable files to the Avira Malware Research Center for advanced online scanning After evaluation these data are added to the ProActiv behavioral analysis rule sets In this way you become part of the Avira ProActiv community and contribute to the continuous improvement and refinement of the ProActiv security technology No data are sent if this option is disabled This has no effect on ProActiv functionality Click here for further information With this link you can access an Internet page where you can obtain detailed information on the advanced online scan All data transmitted during an advanced online scan is included on the Internet page 11 2 2 1 11 2 2 2
121. s that could develop and we treat those seriously If you think you have detected a security gap in one of our products please send us an email to the following address vulnerabilities premium avira com 55 11 Reference Configuration options The configuration reference documents all available configuration options 11 1 Scanner The Scanner section of the Configuration is responsible for the configuration of the on demand scan 11 1 1 Scan Here you define the basic behavior of the scan routine for an on demand scan If you select certain directories to be scanned with an on demand scan depending on the configuration the Scanner scans with a certain scanning power priority also boot sectors and main memory certain or all boot sectors and the main memory all or selected files in the directory Files The Scanner can use a filter to scan only those files with a certain extension type All files If this option is enabled all files are scanned for viruses or unwanted programs irrespective of their content and file extension The filter is not used Note If All files is enabled the button File extensions cannot be selected Smart Extensions If this option is enabled the selection of the files scanned for viruses or unwanted programs is automatically chosen by the program This means that your AntiVir program decides whether the files are scanned or not based on their content This pro
122. s to the event display of your Windows operating system The program components are Updater Scheduler Guard MailGuard Scanner WebGuard Helper Service ProActiv The following event types are displayed Information Warning Error Detection To filter displayed events gt Inthe Control Center select the section Overview Events Check the box of the program components to display the events of the activated components OR Uncheck the box of the program components to hide the events of the deactivated components gt Check the event type box to display these events OR Uncheck the event type box to hide these events 5 2 16 MailGuard Exclude email addresses from scan To define which email addresses senders are excluded from the MailGuard scan white listing gt Go to Control Center and select the section Online protection MailGuard The list shows incoming emails gt Highlight the email you want to exclude from the MailGuard scan Overview of AntiVir Premium gt Click the appropriate icon to exclude the email from the MailGuard scan nn Sin future the selected email address will no longer be scanned for viruses and unwanted programs The email sender address is included in the exclusion list and no longer scanned for viruses malware Warning Only exclude email addresses from the MailGuard scan if the senders are completely trustworthy Note In the Configuration
123. several processes are running simultaneously on the workstation The selection affects the scanning speed Low The Scanner is only allocated processor time by the operating system if no other process requires computation time i e as long as only the Scanner is running the speed is maximum All in all work with other programs is optimal The computer responds more quickly if other programs require computation time while the Scanner continues running in the background This option is enabled as the default setting and is recommended Medium The Scanner is executed with normal priority All processes are allocated the same amount of processor time by the operating system Under certain circumstances work with other applications may be affected High The Scanner has the highest priority Simultaneous work with other applications is almost impossible However the Scanner completes its scan at maximum speed Action on detection Action on detection You can define the actions to be performed by Scanner when a virus or unwanted program is detected Interactive Reference Configuration options If this option is enabled the results of the Scanner scan are displayed in a dialog box When carrying out a scan with the Scanner you will receive an alert with a list of the affected files at the end of the scan You can use the content sensitive menu to select an action to be executed for the various infected files You can execute the standard
124. sses of the program are protected with advanced options against unwanted termination Advanced process protection requires considerably more computer resources than simple protection The option is enabled as the default setting To disable this option you have to restart your computer Important Password protection is not available for Windows XP 64 bit Warning If process protection is enabled interaction problems can occur with other software products Disable process protection in these cases Protect files and registry entries from manipulation If this option is enabled all registry entries of the program and all program files binary and configuration files are protected from manipulation Protection against manipulation entails preventing write delete and in some cases read access to the registry entries or program files by users or external programs To enable this option you have to restart your computer Warning Please note that if this option is disabled the repair of computers infected with specific types of malware may fail Note When this option is activated changes can only be made to the configuration including changes to scan or update requests by means of the user interface Reference Configuration options Important Protection for files and registration entries is not available for Windows XP 64 bit 11 6 4 WMI Support for Windows Management Instrumentation Windows Management
125. t an update of the virus definition file after installation Note For product activation your AntiVir program uses the HTTP protocol and Port 80 web communication as well as encryption protocol SSL and port 443 to communicate with the Avira GmbH servers If you are using a firewall please ensure that the required connections and or incoming or outgoing data are not blocked by the firewall Install The installation program runs in self explanatory dialog mode Every window contains a certain selection of buttons to control the installation process The most important buttons are assigned the following functions OK Confirm action Abort Abort action Next Go to next step Back Go to previous step Installing your AntiVir program gt Start the installation program by double clicking the installation file you have downloaded from the Internet or insert the program CD Internet based installation The dialog box Welcome appears gt Click Next to continue with the installation The dialog box Language selection appears Avira AntiVir Premium Select the language you want to use to install your AntiVir program and confirm your language selection by clicking Next The dialog box Download appears All files necessary for installation are downloaded from the Avira GmbH web servers The Download window closes after conclusion of the download Installation with an installation package
126. te email including all attachments is placed in Quarantine if a virus or unwanted program is found If required it can later be restored The affected email itself is deleted The body of the email is replaced by the default text given below The same applies to all attachments included these are also replaced by a default text gnore email If this option is enabled the affected email is ignored despite detection of a virus or unwanted program However you can decide what is to be done with the affected attachment Affected attachments The option Affected attachments can only be selected if the setting Ignore email has been selected under Primary action With this option it is now possible to decide what is to be done if a virus or unwanted program is found in an attachment delete If this option is enabled the affected attachment is deleted if a virus or unwanted program is found and replaced by a default text solate If this option is enabled the affected attachment is placed in Quarantine and then deleted replaced by a default text If required the affected attachment s can later be restored gnore If this option is enabled the attachment is ignored despite detection of a virus or unwanted program and delivered Warning If you select this option you have no protection against viruses and unwanted programs by the MailGuard Only select this item if you are certain you know what you are doing Disable the p
127. the scanner Scanner priority normal v Description The Configuration opens a dialog box You can save your configuration settings via the OK or Apply buttons delete your settings by clicking the Cancel button or restore your default configuration settings using the Default values button You can select individual configuration sections in the left hand navigation bar Accessing the Configuration You have several options for accessing the configuration via the Windows control panel via the Windows Security Center from Windows XP Service Pack 2 Via the Tray Icon of your AntiVir program in the Control Center via the menu item Extras Configuration in the Control Center via the Configuration button Note If you are accessing configuration via the Configuration button in the Control Center go to the Configuration register of the section which is active in the Control Center Expert mode must be activated to select individual configuration registers In this case a dialog appears asking you to activate expert mode Configuration operation Navigate in the configuration window as you would in Windows Explorer gt Click an entry in the tree structure to display this configuration section in the detail window gt Click the plus symbol in front of an entry to expand the configuration section and display configuration subsections in the tree structure gt To hide configuration subsecti
128. tion in the navigation window Go to previous section in the navigation window Change to the subject which is displayed above in the contents in the index or in the list of the search results Change to the subject which is displayed below the current subject in the contents in the index or in the list of the search results Browse through a subject 8 2 3 In the Control Center General Shortcut F1 Alt F4 F5 F8 F9 Scan section Shortcut F2 F3 F4 Ins Del Description Display help Close Control Center Refresh Open configuration Start update Description Rename selected profile Start scan with the selected profile Create desktop link for the selected profile Create new profile Delete selected profile Quarantine section 43 Avira AntiVir Premium Shortcut Description F2 Rescan object F3 Restore object F4 Send object F6 Restore object to Return Properties Ins Add file Del Delete object Scheduler section Shortcut Description F2 Edit job Return Properties Ins Insert new job Del Delete job Reports section Shortcut Description F3 Display report file F4 Print report file Return Display report Del Delete report s Events section Shortcut Description F3 Export event s Return Show event Del Delete event s 8 3 Windows Security Center Windows XP Service Pack 2 or higher 44 FAQ Tips 8 3 1 General The Windows Security Center checks th
129. tion on detection On access scan exceptions On access scan heuristics Report function setting MailGuard Configuration of MailGuard Scan options Enable the monitoring of POP3 accounts IMAP accounts outgoing emails SMTP Overview of AntiVir Premium Actions on malware MailGuard scan heuristics MailGuard scan exceptions Configuration of cache empty cache Report function setting WebGuard Configuration of WebGuard Scan options enabling and disabling the WebGuard Action on detection Blocked access Unwanted file types and MIME types Web filter for known unwanted URLS malware phishing etc WebGuard scan exceptions URLs file types MIME types WebGuard heuristics Report function setting General Extended risk categories for on demand and on access scan Password protection for access to the Control Center and the Configuration Security Update status display complete system scan status display product protection WMI Enable WMI support Event log configuration Configuration of report functions Setting of directories used Update Configuration of connection to download server set up of product updates Configuration of acoustic alerts when malware is detected 5 1 3 Tray icon After installation you will see the tray icon of your AntiVir program in the system tray of the taskbar Icon Description AntiVir Guard is enabled AntiVir Guard is disabled The tray icon displays the status of th
130. tton click on the scan profile you want to edit A context menu appears gt Select File filter gt Expand the context menu further by clicking on the small triangle on the right hand side of the context menu The entries Default Scan all files and User defined appear gt Select User defined The File extensions dialog box appears with a list of all file types to be scanned with the scan profile If you want to exclude a file type from the scan gt Highlight the file type and click Delete If you want to add a file type to the scan gt Highlight the file type gt Click Add and enter the file extension of file type into the input box Use a maximum of 10 characters and do not enter the leading dot Wildcards and are allowed as replacements 5 2 14 Scan profile Create desktop shortcut for scan profile You can start an on demand scan directly from your desktop via a desktop shortcut to a scan profile without accessing your AntiVir program s Control Center To create a desktop shortcut to the scan profile 33 Avira AntiVir Premium 34 In the Control Center go to the Local protection Scan section Select the scan profile for which you want to create a shortcut gt Click the icon e The desktop shortcut is created 5 2 15 Events Filter events Events that have been generated by program components of your AntiVir program are displayed in the Control Center under Overview Events analogou
131. u can test the AntiVir program with its complete range of function for a limited period of time Note For product activation or for a test license you need an active Internet link If no connection can be established to the servers of Avira GmbH please check the settings of the firewall used Connections via the HTTP protocol and port 80 web communication and via the encryption protocol SSL and port 443 are used for product activation Make sure that your firewall does not block incoming and outgoing data First of all check whether you can access web pages with your web browser The following describes how to activate your AntiVir program If you have not yet installed your AntiVir program gt Install your AntiVir program During the installation process you will be asked to select an activation option e Activate product Activation with a valid full license e Test product Activation with an evaluation license gt Enter the activation key for an activation with a full license gt Acknowledge the selection of the activation procedure by clicking Next 20 Overview of AntiVir Premium gt Ifand when necessary enter your personal data for registration and acknowledge by clicking Next Your license data will be displayed in the next window Your AntiVir program has been enabled gt Continue to install If you have already installed your AntiVir program gt Inthe Control Center select the menu item H
132. uld be performed from the type specified For the Contents type the applications specified by path and file name are checked for changes to the file content before they are excluded from monitoring by the ProActiv component If the file contents have been modified the application is again monitored by the ProActiv component For the Path type no contents check is performed before the application is excluded from monitoring by the Guard To change the exclusion type click on the type displayed Warning Only use the Path type in exceptional cases Malcode can be added to an application through an update The originally harmless application is now malware Note Some trusted applications including for example all application components of your AntiVir program are by default excluded from monitoring by the ProActiv component even though they are not included in the list Input box In this box you enter the application to be excluded from monitoring by the ProActiv component To identify the application the full path file name and file extension must be specified The path must either show the drive on which the application is located or start with an environment variable J The button opens a window in which you can select the application to be excluded Add With the Add button you can transfer the application specified in the input box to the list of applications to be excluded Delete The Delete button lets you re
133. under MailGuard General Exceptions you can add other email addresses to the exclusion list or remove email addresses from the exclusion list 35 36 Scanner Overview 6 Scanner With the Scanner component you can carry out targeted scans on demand scans for viruses and unwanted programs The following options are available for scanning for infected files On demand scan via context menu The on demand scan via the context menu right hand mouse button entry Scan selected files with AntiVir is recommended if for example you wish to scan individual files and directories Another advantage is that it is not necessary to first start the Control Center for an on demand scan via the context menu On demand scan via drag amp drop When a file or directory is dragged into the program window of the Control Center the Scanner scans the file or directory and all sub directories it contains This procedure is recommended if you wish to scan individual files and directories that you have saved for example on your desktop On demand scan via profiles This procedure is recommended if you wish to regularly scan certain directories and drives e g your work directory or drives on which you regularly store new files You do not then need to select these directories and drives again for every new scan you simply select using the relevant profile On demand scan via the Scheduler The Scheduler enables you to carry out time contr
134. upport SSL and therefore terminates any encrypted SSL connections If you want to use encrypted SSL connections without having them protected by MailGuard you will have to use a port that is not monitored by MailGuard for the connection The ports monitored by MailGuard can be configured in the configuration under MailGuard Scan gt Is the AntiVir MailGuard service active If necessary enable the service In the taskbar select Start Settings Control Panel Start the configuration panel Services with a double click under Windows 2000 and Windows XP the services applet is located in the sub directory Administrative Tools Find the entry Avira AntiVir MailGuard Automatic must be entered as the startup type and Started as the status If necessary start the service manually by selecting the relevant line and the button Start If an error message appears please check the event display If this is not successful you may have to completely uninstall the AntiVir program via Start Settings Control Panel Add or Remove Programs restart the computer and then reinstall your AntiVir program General gt POP3 connections encrypted via SSL Secure Sockets Layer also frequently referred to as TLS Transport Layer Security cannot currently be protected and are ignored gt Verification to the mail server is currently only supported via passwords Kerberos and RPA are not currently supported gt Your AntiVir program
135. us guard update has been sent Virus detection involves an extensive analysis and investigation of the affected codes for functions typical of malware If the code being scanned exhibits these characteristic features it is reported as being suspicious This does not necessarily mean that the code is in fact malware False positives do sometimes occur The decision on how to handle affected code is to be made by the user e g based on his or her knowledge of whether the source of the code is trustworthy or not Macrovirus heuristics Macrovirus heuristics Your AntiVir product contains a highly powerful macrovirus heuristic If this option is enabled all macros in the relevant document are deleted in the event of a repair alternatively suspect documents are only reported i e you receive an alert This option is enabled as the default setting and is recommended Advanced Heuristic Analysis and Detection AHeAD enable AHeAD Your AntiVir program contains a very powerful heuristic in the form of AntiVir AHeAD technology which can also detect unknown new malware If this option is enabled you can define how aggressive this heuristic should be This option is enabled as the default setting Low detection level 71 Avira AntiVir Premium 72 If this option is enabled slightly less unknown malware is detected the risk of false alerts is low in this case Medium detection level This option is enabled as the default sett
136. uter name or IP address of the proxy server you want to use to connect to the web server Port Please enter the port number of the proxy server you want to use to connect to the web server Login name 95 Avira AntiVir Premium 96 Enter a user name to log in on the proxy server Login password Enter the relevant password for logging in on the proxy server here For security reasons the actual characters you type in this space are replaced by asterisks Examples Address proxy domain com Port 8080 Address 192 168 1 100 Port 3128 11 6 6 Directories Temporary path In this input box enter the path where the program will store its temporary files Use default system settings If this option is enabled the settings of the system are used for handling temporary files Note You can see where your system saves temporary files for example with Windows XP under Start Settings Control Panel System Index card Advanced Button Environment Variables The temporary variables TEMP TMP for the currently registered user and for system variables TEMP TMP are shown here with their relevant values Use following directory If this option is enabled the path displayed in the input box is used The button opens a window in which you can select the required temporary path Default The button restores the pre defined directory for the temporary path 11 6 7 Events Limit size of event database Li
137. vel This option is enabled as the default setting if you have selected the use of this heuristic High detection level If this option is enabled significantly more unknown malware is detected but there are also likely to be false positives 87 Avira AntiVir Premium 88 11 4 2 Report The WebGuard includes an extensive logging function to provide the user or administrator with exact notes about the type and manner of a detection Reporting This group allows for the content of the report file to be determined Off If this option is enabled then WebGuard does not create a log It is recommended that you should turn off the logging function only in exceptional cases such as if you are executing trials with multiple viruses or unwanted programs Default If this option is enabled WebGuard records important information concerning detections alerts and errors in the report file with less important information ignored for improved clarity This option is enabled as the default setting Advanced If this option is enabled WebGuard logs less important information to the report file as well Complete If this option is enabled WebGuard logs all available information in the report file including file size file type date etc Limit report file Limit size to n MB If this option is enabled the report file can be limited to a certain size possible values Permitted values are between 1 and 100 MB Around 50 ki
138. viruses and unwanted programs to access your computer system WebGuard is what is known as an HTTP proxy which monitors the ports used for data transfer 80 8080 3128 and scans the transferred data for viruses and unwanted programs Depending on the configuration the program may process the affected files automatically or prompt the user for a specific action AntiVir Rootkit Protection AntiVir Rootkit Protection checks whether software is already installed on your computer that can no longer be detected with conventional methods of malware protection after penetrating the computer system Shell Extension The Shell Extension generates an entry Scan selected files with AntiVir in the context menu of the Windows Explorer right hand mouse button With this entry you can directly scan files or directories 4 4 Uninstallation If you wish to remove the AntiVir program from your computer you can use the option Add or Remove Programs to Change Remove programs in the Windows Control Panel To uninstall your AntiVir program e g in Windows XP and Windows Vista gt Open the Control Panel via the Windows Start menu gt Double click on Programs Windows XP Software gt Select your AntiVir program in the list and click Remove You will be asked if you really want to remove the program gt Click Yes to confirm All components of the program are removed gt Click on Finish to complete uninstallation Where appropriate a
139. y scan engine including heuristic scanning method Detection of all conventional archive types including detection of nested archives and smart extension detection High performance multithreading function simultaneous high speed scanning of multiple files 3 2 System requirements The system requirements are as follows Computer Pentium or later at least 266 MHz Operating system Windows XP SP2 32 or 64 bit or Windows Vista 32 or 64 bit SP 1 Windows 7 32 or 64 bit At least 150 MB of free hard disk memory space more if using quarantine for temporary storage At least 256 MB RAM under Windows XP At least 1024 MB RAM under Windows Vista Windows 7 For the program installation Administrator rights For all installations Windows Internet Explorer 6 0 or higher Internet connection where appropriate see Installation 3 3 Licensing and Upgrade In order to be able to use your AntiVir product you require a license You thereby accept the license terms The license is provided in the form of an activation key The activation key is a code comprising letters and numbers that you will receive after purchasing the AntiVir product The activation key contains the exact data of your license i e which programs have been licensed for which period of time Product information The activation key will be sent to you by email if you have purchased your AntiVir program on the Internet or it is rendered on the product packag
140. y is selected and displayed in the view gt If necessary click another section to display this in the detail window OR Select a section via the View menu Note You can activate the keyboard navigation in the menu bar with the help of the ALT key If navigation is activated you can move within the menu with the arrow keys With the Return key you activate the active menu item To open or close menus in the Control Center or to navigate within the menus you can also use the following key combinations Alt underlined letter in the menu or menu command Hold down the Alt key if you want to access a menu a menu command ora submenu To process data or objects displayed in the detail window gt highlight the data or object you wish to edit To highlight multiple elements elements in columns hold down the control key or the shift key while selecting the elements gt Click the appropriate button in the upper bar of the detail window to edit the object Control Center overview Overview In Overview you will find all sections with which you can monitor the functioning of your AntiVir program 15 Avira AntiVir Premium The Status section lets you see at a glance which program modules are active and provides information on the last update performed You can also see whether you own a valid license The Events section enables you to view events generated by certain program modules Die Reports section
141. y mode appears gt Select the display mode of the job window e Minimize progress bar only e Maximize Entire job window e Hide No job window gt Click Finish Your newly created job appears on the start page of the Manager Scan section with the status activated check mark gt Where appropriate deactivate jobs that are not to be performed Use the following icons to further define your jobs w 1 Q View properties of a job gt Modify job Ex Delete job S5 Start job wi Stop job 5 2 3 Start a manual update You have various options for starting an update manually When an update is started manually the virus definition file and scan engine are always updated A product update can only take place if you have activated the option Download and automatically install product updates in the configuration under General Update To start an update of your AntiVir program manually With the right hand mouse button click the AntiVir tray icon in the taskbar A context menu appears gt Select Start update The Updater dialog box appears OR In the Control Center select the section Overview Status In the Last update field click on the Start update link The Updater dialog box appears OR gt Inthe Control Center in the Update menu select the menu command Start update The Updater dialog box appears Note We recommend regular automatic updates The recommended update interval is 2

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