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Evo Ops Manual UK - Crane Merchandising Systems
Contents
1. Cleaning FB Pump Control Press EDIT to Select Press START 7 to Begin 6 5 14 2 Auger Calibration This needs to be set that the gram throw set in selection timers is delivered Follow screen instructions Brewer Setup Auger Calibration Current value Seconds Ing Ex Clean ntrol Press EDIT to Select Press START 7 0 Begin 6 5 14 3 Co Ex Cleaning This menu allows the cleaning options for the CoEx Lia yer EE system to be set Press EDIT to Select 6 5 14 3 1 Perform Co Ex Clean This performs the same function as pressing button 11 Co Ex Cleaning on the Service Keypad ie performs a CoEx clean Perform Co ei Clean routine This initial clean starts the cleaning routine 10 day cycle After 7 days warning message is displayed if this is ignored for a further 3 days the B2C and freshbrew coffee drinks will be disabled It is important that the time and date have been set correcily nanle VIS e Last Co Ex lean 6 5 14 3 2 Enable Disable This can disable the 10 day cycle meaning the brewer does not have to be cleaned every 10 days resulting in a poor quality drink and possible failures the brewer system leaning Enable Disable Enabled 6 5 14 3 3 Last Clean This shows the time and date of the last successful cleaning cycle Lo La ning 6 5 14 4 FB Pump Control If set to Low will prevent premature switching
2. The water supply should comply with both the Statutory Instrument No 1147 Water England and Wales and The Water Supply Water Quality Regulations 1989 Water pressure at the stop tap must be within the limits 2 6 Bar 200 Kpa 600 Freshbrew amp B2C Machines If your VOCE machine is fitted with an Oltre brewer or B2C brewer then it must be connected to the water supply via a water filter This filter must be of food grade quality and able to remove temporary hardness scale heavy metals lead copper iron and cadmium chlorine and any organic pollutants discolouration Crane Merchandising Systems recommend and supply the Hi BRITA Brita AquaQuell water filter it s clear from the taste Warning If your Freshbrew or B2C machine is connected to a water supply and used without a water filter as specified above your warranty will be void 10 3 Connect the flexi hose supplied with your machine to the stopcock ensuring that the seal is fitted correctly Flush the water supply before connecting the machine N B When connecting your machine to a water supply always use a new flexi hose such as the one supplied Never re use an existing hose 4 Connect the hose to the inlet valve located on the rear of your machine Ensure that the seal is correctly fitted Ensure that all water supply fittings are tight 5 Turn the water supply at the stop tap and check for leaks Prime the water fil
3. Press EDIT to Select 6 3 2 2 Auger This menu allows the engineer to select and run the individual whipper motors once selected a motor will run for three seconds Hot Yend Press EDIT to Selec 6 3 2 3 Valve This menu allows the engineer to select and run the individual hot water dispense valves on the main heater tank once selected a valve will open for four seconds NB This feature should be used to set up valves when they are repaired or replaced As all flow rates should be set to 20ml per second each actuation of a valve should dispense 80ml with the restrictor screw on the valve being adjusted to achieve this Important Do NOT use this feature to test the valves feeding any Oltre brewers as they will not be in the sealed position and hot water will not be directed into the waste bucket 6 3 3 Cold Vend This menu allows the engineer to test the operation of the syrup pumps and the cold water and carbonated water dispense valves Suite hes Sens ars ess EDIT to Selec I 6 3 3 1 Syrup Pumps This menu allows the engineer to select and run the individual syrup pumps Syrup Pumps Cold vend Press and Hold Number Press EDIT to Select 6 3 3 2 Cold Dispense Still This menu allows the engineer to select and run the cold still water dispense valve once selected the valve will open for four seconds Cold Dispense Still START 71 to Begin Press EDIT to Selec 6 3 3 2 Cold Dis
4. 2 4 Commissioning Procedure A trained installation engineer must carry out the following procedure before your machine can be used for the first time Ensure that the electrical and water services to the machine are connected correctly Check for leaks in the water supply 1 Open the front door of your machine 2 Ensure that the waste bucket is fitted correctly Clip the level detector and overflow pipes correctly onto the rim of the bucket 3 Cup Turret Remove the lid and fill the tubes with the correct size cups for the cup catcher type fitted to your machine Allow the cups to drop into the tubes directly from the packaging DO NOT touch the cups with your hands Important Do not fill the tube directly above the cup dispense position Allow the cup turret motor to rotate a full tube to the cup dispense position when the machine is powered up Rotating the cup turret by hand will damage the mechanism 11 Note If you are loading paper cups first inspect each pack for damage to the cup rims Damaged cups must not be used Turn the machine on with the main switch on the back panel The cup turret mechanism will index the first available cups to the dispense position and drop the cup stack into the cup drop mechanism Fill the remaining empty cup stack with cups and replace the lid All Models The water inlet valve will open and the heater tank will start to fill As the water heats ensure that no water overflows from the
5. Test Vend Displays the total monetary value of all test vends in Test Vend Displays the total number of test vends Surcharge Displays the total monetary value of all surcharges in Surcharge Displays the total number of surcharge vends E Free Vend Displays the total monetary value of all free vends in a Free Vend Displays the total number of free vends All Data Displays the total machine sales in N B All sales data is presented in a format required by the latest European Vending Association Data Transfer Standards EVA DTS Surcharge data fields are not supported by VOCE machines 3 Scroll through the list displayed using Overall Totals the W down keys on the front panel and record the audit data When complete press the X Exit key on the drink selection keypad to return to the Non Resettable Sales Data menu screen Overall Totals gt gt ena t Test Vend exe Surcharge the drink selection keypad to highlight By ISurcharae st Product the Non Resettable Sales Data Free ence J 4 The engineer can also view data by individual product Press the W down key on Soi menu screen 5 Press the Edit key on the keypad to enter the By Product menu screen This menu contains all of the drink selections available from the machine Use the up or down keys on the drink selection keypad to scroll through the menu until th
6. Additionally the menu allows the engineer to delete all resettable data via the Clear Data menu 2 To view the Overall Totals screen press the Edit key on the drink selection keypad This menu displays both the total amount and total vend count since the last time it was cleared for the data fields shown Dis de ounts f Ni scounts H Overall Totals al p Ic id p 5 Please see 7 1 Data Recall Menu for detailed descriptions of these data fields 3 Scroll through the list displayed using the Overall Totals up or V down keys on the front panel est Uen to view the audit data When complete press MEX Vend the X Exit key on the drink selection keypad charge to return to the Resettable Sales Data menu eure end f screen En Len 4 engineer can also view the monetary and vend data for individual product by entering the By Product menu and also view data relating to Cash Cashless and Token vends using their relevant sub menus Once the engineer has viewed the required information from these sub menus the data can be deleted via the Clear Data sub menu 5 From the Resettable Sales Data screen highlight the Clear Data sub menu using the lear Data down key and press the Edit key Are you sure you want to set all res ettable The LCD on the front of the machine will data to
7. Tank Full This allows drinks to be taken without the machine dropping cups 6 3 7 Test Vend This allows drinks to be taken A Sensors d Without Cups s EDIT to Selec Test vend without Cups Make Selection Credit 0 00 6 3 8 Door Lighting This allows the Selection and Reject button lights to be tested Door Lighting Select Press START 7 to Begin 6 3 9 Display This allows the LCD to be tested pressing the Edit button will illuminate the various test screens Sul 5 amp Sensors Without Cups Select 6 3 10 Keypad Test This allows the selection and service keypads to be tested Keypad Test Main Keypad Press EDIT to Selec Press EDIT to Select 6 4 Price Menu Entry into this menu allows the engineer to enter individual prices for each drink selection available one price for all drink selections and set discount to be applied for customers who use their own cup mug The menu also contains sub menu which allows the engineer to view the highest and lowest price set in the machines memory Values entered via this menu are only applicable to machines fitted with monetary system 6 4 1 Individual Prices This sub menu allows the engineer to set an individual price for each drink selection available from the machine 1 With Individual Prices highlighted as shown opposite press the Edit key to access n the menu Discount View High L
8. into position Refit the coffee dispense pipe to the brewer outlet 9 5 2 Replacing the Grinder Blades 1 Isolate the machine from the Mains power supply Push in the bean canister shut off to close the fresh beans outlet Carefully remove the fresh beans canister from the machine and place it to one side Pull up and remove the grinder adjusting wheel assembly b from the rear of the grinder body Unscrew the grinder body c anti clockwise and remove it from the blade housing Note Grinder mechanism removed from the machine for clarity Unscrew and remove the nut star washer and agitator d from the drive shaft Note Nut is fitted with a left hand thread Remove the Grinder blade block e and discard Replace with the new grinder blade block included with the service kit Refit the agitator star washer and nut Ensure that the nut is tightened securely Take the new grinder body complete with inner grinder ring from the service kit Screw the grinder body clockwise into the blade housing until it stops Re set the grinder blades An approximate starting position is achieved by turning the grinder body back one full turn anti clockwise Re assemble the grinder adjuster wheel assembly to the grinder unit Refit the fresh beans container to the machine Pull the bean canister shut off to its fully extended position Turn on the electricity supply to the machine Important Before returning the machine t
9. Electrical Services Voltage 220 240 Volts AC Current 13 Amp Fused Frequency 50 Hz Water Services Pressure 200 Kpa 2 Bar 600 Kpa 6 Bar Stopcock 15 mm BSP from rising main All weights and dimensions are approximate and are for guidance only 1 2 Water Filter If your VOCE machine is fitted with a B2C brewer then it must be connected to the water supply via a scale inhibiting water filter Crane Merchandising Systems recommend and supply the Brita AquaQuell and Cuno range of water filters 1 3 External Features Key N OO O1 RAA ND N O Upper Graphic Panel Selection Decals Door Lock SureVend Sensor Kickplate Adjustable Foot LCD Display Selection Button Coin Return Button Coin Entry Coin Return Lower Graphic Panel 2 3 4 1 4 Internal Features Key QI Main Switch Spray Head Oltre Brewer Coffee Oltre Brewer Tea Mixing Station Brewer Waste Container Waste Bucket Kick Plate 10 11 12 13 14 Service Keypad Cup Turret Door Locking Mechanism Cup Catcher Surevend Sensor Drip Catcher Bracket 10 11 12 13 14 Section 2 Installation Procedure machine understand the following Important It is essential that the personnel responsible for installing and servicing your 1 The installation and commissioning of your ma
10. Item Description Complete Head Assembly Dispense Head Channel Micro Switch Dispense Head Opto Device Motor 24Vdc 50rpm Dispense Head Front Cover Dispense Head Body Dispense Head Rack Moulding Dispense Head Code Angle Dispense Head Arm M5 Nylon Thumb Nut Dispense Head Slide Dispense Head Moulding Nozzle Set Moulded Dispense Head Loom Not Illustrated Keypad 18 Button Ref No Part No Item Description 1 PL13777000 Keypad 2 EL10024000 LCD Display 3 EL 10559001 Console PCB 4 FA10222000 PCB Stand Off 5 FA10223000 PCB Mount Brass 6 EL 10256000 MPU Board LO10225000 Link Loom Console PCB to MPU LO10958000 Link Loom IRDA Not Illustrated Ref No RON Power Supply Assembly Part No PH10534B2C MT13514000 EL10021000 EL13175000 FA01519000 Item Description I O Board Plate Switch Mode Power Supply Mains Filter EDGE CONNECTOR BOARD Not Illustrated Heater Tank Assembly 11 10 Ref No O1 BB ND EEE ON O Heater Tank Assembly Part No ME04550000 VA03377000 MT11998000 5110627960 1 1996000 VA10148000 FA01185000 5101171960 FA03227000 ME03024001 EL03378000 5101142960 EL11994000 Item Description Level Probe Assembly Valve Seal Boiler Lid Heater Tank Seal 8 Port Boiler Assembly Dispense Valve 24Vdc x 8 Snapper Clip 30 Silicon Pipe 8mm ID Unix Clip 19mm Temperature Cut Out Holder Temperature Cut Out Silicon Pipe 12m
11. Machines may be fitted with either one or two continuous belt Oltre brewers The chamber base plate filter belt and outlet elbows are different depending on whether you are vending leaf tea or ground coffee 2 Two 24v DC 30rpm motors are used on each of these brewers one to raise and lower the brewer chamber the other to advance the filter belt A cam operated micro switch signals to the Main Controller whether the chamber is open or closed Coffee Brewing The coffee outlet elbow and baseplate are colour coded yellow and the belt is tan The chamber clamps down onto the base plate and filter water and coffee is then dispensed After the brew time set in program has elapsed a 24v DC peristaltic pump draws the coffee liquor through the filter and is pumped to a whipper chamber where it can be whipped if required before being delivered into the cup The chamber now lifts and the second motor drives the filter belt and the waste is scraped into the waste bucket Tea Brewing The tea outlet elbow and baseplate are colour coded blue and the belt is white The chamber clamps down onto the base plate and filter water and tea leaves are then dispensed Gravity draws the tea through the filter and it is delivered into the cup The chamber now lifts and the second motor drives the filter belt and the waste is scraped into the waste bucket 7 9 CoEx Brewer B2C Machines The unique combined coffee and espresso brewer provides
12. Technical Manual Contents Section 1 Machine Specifications ss 6 Section 2 Installation Engineer s 9 Section 3 How To Vend A Drink 14 Section 4 Service Keypad Functions 19 Section S Programming Mode avse 22 Section 6 Engineer Program ss 30 Section 7 Technical Information esee 81 Section 8 B2C Espresso System 88 Section 9 Diagnostics and Maintenance Procedures 91 Section 10 Electrical Electronics 102 Section 11 Dispense Pipe LengthS E ke 104 S CUON I2 Spire PSA 105 EC Declaration of Conformity We Crane Merchandising Systems UK of Pipsmore Park Bumpers Farm Industrial Estate Chippenham Wiltshire UK SN14 6NQ Declare that Type of Equipment Beverage Vending Machine Model Name VOCE Has been designed and manufactured to comply with all essential requirements of the following Regulations Directives 73 23 EEC gt 93 68 EEC gt The Low Voltage Directive 2006 95 EEC and its amending directives 89 336 gt 91 263 EEC gt The Electromagnetic Compatibility Directive 92 31 93 68 and its amending directives 2004 108 on materials and articles intended to come into contact wit
13. display the screen as shown opposite warning the engineer that all data will be deleted CANCEL EXIT OK EDIT Either press the lt Edit key to clear the data or press the X Exit key to exit the menu without clearing the data 6 1 3 Events 1 From the Data Recall menu scroll down and highlight Events then press the lt Edit key The LCD will display the screen as shown opposite From this menu screen the engineer can access and view information relating to the four events as shown 2 view the Power Losses screen press the lt Edit key The screen displays a list of the 10 most recent occasions when power to the machine has been interrupted in date time of day and period format Press the X Exit key to return to the Events menu LEZ COCO LE L2 LA er C Whom 3 Press the W down key to highlight Last Data Clear Last Vend and Last Clock Set Information for these events is displayed along the bottom of the screen 6 1 4 Identification Numbers From the Data Recall menu scroll down and highlight identification Numbers Identification Numbers then press the lt Edit key The Main PCE LCD will display the screen as shown opposite From this Mechanism menu the engineer can access and then view serial number part number and version type information relating to the main PCB and any MDB coin card fitted to the aching Press EDIT to Select N B Coin Mechanism Bill Validato
14. 5 16 to 1 4 Elbow JG 5 16 to 3 8 Connector Straight Compressor Start Capacitor Compressor Start Relay Compressor Thermal Cut out Fuse 1 amp 20mm CO2 Pipe Assy Carb CO2 Regulator ODL Seal CO2 Regulator Dispense Harness Oetiker Clamp 7 to 8 7mm Oetiker Clamp 8 8 to 10mm Mains Filter 6 AMP Mains Filter Mounting Plate Mains Filter Cover FA10203000 FA01499000 FA01498000 FA10205000 FA05206000 FA01503000 FA04422000 FA01501000 FA01506000 FA03262000 FA03289000 FA01506000 FA02431000 FA10807000 FA01504000 FA01143000 FA07111000 FA04304000 FA02029000 FA04301000 FA01507000 FA01555000 FA01508000 FA01683000 FA13305000 FA01509000 FA04431000 FA05210000 FA01682000 FA10863000 FA01416000 FA01561000 FA01487000 FA01488000 FA01489000 FA14890000 FA01188000 FA01860000 FA01189000 FA10222000 FA03227000 Fixings amp Fasteners M3 Nyloc Nut M3 Nut Plain ZP M3 X 6 Pozi Pan Screw M3 X 10 Pozi Pan Screw M3 X 16 CSK Screw M3 X 16 Pozi Pan Screw M4 Shakeproof Washer M4 Washer Plain M4 Hex Full Nut M4 Nyloc Nut ZP M4 Nyloc Nut Stainless M4 X 6 Pozi Pan M4 X 8 Pozi Pan Stainless M4 X 10 Taptite screw M4 X 10 Pozi pan M4 X 10 Hex Bolt Stainless M4 X 10 Thumb Screw M4 X 16 Pozi pan M4 X 20 Pozi Pan M4 Skiffy Thumb nut M5 Washer plain M5 Washer ShakeProof SS M5 Full Nut ZP M5 Nyloc Nut ZP 5 Flanged Nyloc Nut M5 X 10 Pozi Pan Screw M5 X 10 Taptite Screw M5 X 10 Cheese Head Screw M5 X 16 Pozi Pan S
15. 6 EL13152000 PCB CUP SENSOR PAIR LED 7 EL13152000 CUP SENSOR PAIR 8 MT13790000 VEND AREA RETAINER 9 MT13796000 BRKT MNTG DRIP TRAY 10 FA04431000 M5X10 TAPTITE POZIPAN HD Ref No of N Extract System Part No MT04132000 ME10182000 HO01 139000 FA01188000 PLO3083000 PL04165000 Item Description Mounting Bracket Extract Fan Hose Cable Tie Extract Hose Adaptor Piece 114 Waste Bucket Ref No Part No Item Description 1 PLO6672000 Bucket 24L FB Waste Grey 2 PL01172000 Silver Bucket 10L Ref No Image 9 1 J Refrigeration Components Part No VA11911000 ME11912000 ME11913000 ME03072000 ME10857000 ME07238000 ME03278000 EL11915000 VA07921000 Item Description Dispense Valve 24VDC Syrup Pump Assembly 24VDC Syrup Pump Tube Water Pressure Regulator Pump Aquatech Agitator Assembly Fan Unit Condenser PCB Viscount MK4 CO2 Pipe Assy Carb Additional Refrigeration Components No Images Part No HO04997000 HO04989000 PL11004000 1 08703000 1 08702000 12074000 HO06730000 C3638147 EL08784000 EL08985000 EL08786000 D80492549 VA07921000 ME06734000 ME02914000 ME13118000 ME08729000 ME08730000 ELO1155000 MT13548000 MT13549000 Item Description EVA Tubing 8mm OD EVA Tubing 6mm OD Bath Filler Assembly 3 8 Tube to Hose Stem 3 8 to 5 16 Elbow JG 5 16 Equal Connector Straight
16. H B2C MODULE PUMP 2 Li A O OD OA WP 14 Module Inlet Valve Pressure Regulator Flow Meter Pumps Pressure Boiler Espresso Valve 3 Way Pressure Valve 2 Way Relief Valve 3 Bar Dispense Valve Heater Tank Water Inlet Valve Water Filter Shut Off Valve Note System shown in idle State Bulkhead Adaptor Water Supply 1 Water Inlet Valve A 24V dc single solenoid water inlet valve When a drink is selected the inlet valve is opened At the same time the pumps are operated pumping water through the system 2 Reducing Valve An inline reducing valve that maintains water pressure entering the system at 0 5 bar 3 Flow Meter As water flows through the system the flow meter sends pulses back to the control board 4 Vibration Pumps 230V ac When a drink is selected the pumps switch on at the appropriate moment until the required amount of water has been pumped through the system 5 Pressure Boiler The pressure boiler has a capacity of 350ml and is fitted with a 2kW heating element Cold water 15 diffused as it enters the boiler through the lower coupling Heated water exits the boiler through the top coupling A resettable temperature cut out is mounted externally near the top of the boiler as a safety feature A thermistor is
17. brewer unit Discard the used filter unit 9 Remove the bolt securing the brewer drive coupling to the inputshaft Pull the coupling off of the shaft and place to one side Ensure that the captive lock nut is retained in the drive coupling moulding 4 Working from the front of the brewer unscrew and remove the three retaining screws which secure the brewer unit together Carefully ease both the front and rear brewer panels away from the central piston chamber swing arms assembly Holding the unit as shown in the photograph rotate the lower piston and cylinder assembly clockwise and then remove it up and out of the swing arms filter holder assembly Discard the used lower piston and cylinder assembly Clean all of the dismantled brewer components thoroughly to remove all traces of waste coffee product Take the new lower piston and cylinder assembly from the service Before assembling the unit to the swing arms filter holder assembly ensure that the lower piston a is at the top of its stroke as shown in the photograph Ensure that the piston drive cam b is positioned as shown If necessary push the piston drive cam anti clockwise until it reaches its stop position Holding the lower piston and cylinder assembly as shown guide the assembly into the swing arms filter holder assembly d JE Ti e mi Check and ensure that the lower piston guide block locates with the
18. lt Edit key to select the day indicated by an X appearing in its adjacent box 7 Press the X Exit key three times to return to the Timed Events Menu Using the sequence described above the operator can quickly and easily set up additional sanitation event periods for the machine It is also possible for the operator to program up a post vend sanitation event The following example describes how the operator can program a post vend event to flush the water system 12 minutes after each vend 1 From the Main Menu press the down key Sanitation Events until Timed Events is highlighted then press the 4 Edit key Once in the Timed Events menu Timed press the W down key to highlight Sanitation Tined Events Menu then press the lt Edit key Press tinec the W down key until the first Post Vend event is highlighted The LCD will display the screen as shown With Post Vend highlighted press the Edit key to access the 7 Post Vend sub menu The LCD will change and display the screen as shown By default the current State is set to Off as indicated by the status line at the bottom of the screen 3 Press the 4 Edit key to access the State sub menu Using the V down key set the state to On indicated by the filled radio button Press the Edit key to return to the 7 Post Vend screen Verify that the status line confirms the State is set to On 4 Press the VW down key to highlight Event type By defau
19. rature Units Press EDIT to Select Ready 6 8 16 Service Mode Service mode Timeout This menu allows the operator to set the time after Turn On Of f which the machine will automatically switch from service mode to standby Select as required Turn On Off On Enter time in minutes after which the machine will Timeout Interval automatically switch from service mode to standby is 0 9 to Edit Value EDIT when Finished 6 8 17 Key less Transitions This menu allows the operator to turn On Off the Key Less Transitions feature whereby entering a code enables the Free and Jug Vend features Vend 6 9 Security Codes Menu The Engineer Operator Free Vend and Jug Vend PIN codes can and SHOULD be changed on installations M ain Menu Security Codes Engineer Program per ator AES EnterJug Pin 0 9 to Edit value EDIT when Finished gt security Codes Engine Frogran Operator Program Enter Wend ma 3 Edit PIN 6 9 1 Time of Day Events From this menu the operator can set up inhibited vend periods free vend periods and discounted vend periods The following example describes how the operator can program the machine to free vend Instant Coffee Cappuccino and Latte drink selections between 10 30 am and 02 30 pm on week days 1 From the Main Menu press the W down Timed Events key until Timed Events is highlighted then
20. 5 4 View Diagnostics Using the Drink Selection and without opening the machine door it is possible to quickly view the Diagnostic screen and any faults that may have No Errors occurred within the machine Diagnostic 1 Press and hold the X Exit key and then press 1 on the main keypad to display the Diagnostic Menu 2 Press lt Edit key to enter the menu Use the V down key to scroll down any faults listed and press the lt Edit key to view details of the fault 3 Use the X Exit key to exit the menu described in Section 6 a Data Displays the total number of machine vends Section 6 Engineer Program To access the Engineer Program enter the programming hair mode as described in section 6 Once in the Engineers Data Recall Program the LCD on the front of the machine will display the S top level programming menu screen Main Menu Being N B Coins In Out will only be displayed on machines fitted Product on gur with an MDB coin mech Press EDIT to Selec Using the up W down keys Edit key and X Exit Free Vend key on the drink selection keypad the engineer can navigate Coins In Out quickly and easily through the Engineer Program menus as System Settings Security Codes Timed Events 6 1 Data Recall Menu Identification Nunbers syureVend Entry into this menu allows the engineer to view Non Resettable and Resettab
21. Cup turret no cups Unable to find cup stack Cup turret has Please Insert Mug no cups timed out on initialisation Sorry Out of Service No cups and mug Machine is out of cups and No Cups sensor failure mug sensor 1 faulty Out Of Cups No cups no cups No cups are available but the Please Insert Mug mug sensor is working Out Of Cups No cup delivered Non fatal error detected with Please Insert Mug ring 1 SV on SureVend cup mechanism Please Remove Cup Mug sensor error please remove cup An error has occurred with the SureVend sensor during a vend Sorry Out of Service Mug Sensor Error SureVend error and must SureVend No cups remaining and fault with mug sensor Error Message Diagnostics Screen Text Fault Description Please Remove Cup Mug sensor error Cup not removed from dispense area after vend completed or faulty mug sensor Sorry Out of Service Please Insert Mug No cup delivered ring 1 SureVend on SureVend error and must SureVend Problem with CDU cup jam No more cups being dispensed Sorry Out of Service Low water Low Water Low water level in heater tank Sorry Out of Service Water Tank Heating Water tank heating Water in the heater tank is below the minimum vend temperature Sorry Out of Service Fill timeout low water Machine has been filling for 2 minutes and Fill Timeout not reached optimum level S
22. MDB only The value of the highest coin to be accepted when the Use Exact Change message is being displayed Accept on Low Change TACE Multiple Den Mode Low Che TA Pure hase JE 735 ton 2n 1 3 to Edit value EDIT when Finished 6 8 4 8 Credit for Failed Vend MDB only If the vend fails the machine can Hold Credit or Return Change nu redil for Failed end hand ge Without Pure Bote C Change Low Change Message Accept on Low Ch Se Return Change 6 8 4 9 Display Coin Set The standby screen will display a message requesting the coins preferred for use in the machine Display Coin Set nae WI CM as Ho v r E h an ge Mess F eor Ac eae S on Low Fi 50p to 1 Card Key Money Token 6 8 5 Data Transfer Entry into this menu allows the engineer to configure the machine in order to send audit data relating to sales and events stored in the machines memory to a data carrier or other device Data Transfer Standard EVA DTS Overview The standard makes it possible to transfer information from vending machines payment systems to PC based accounting management systems and or the opposite way It is important that all suppliers of vending machines and payment systems agree to a common standard for the Electronic Data Transfer because only this way the engineer can be sure that all his equipment can be read out and programmed by means of the same handheld term
23. ME10762000 EL10903000 EL10587000 ME10763000 ME10597000 b PH11705000 ME10592000 ME07308000 b PH11683000 b MT10978000 b MO11679000 ME10595000 ZC10598000 B2C Machines Item Description Brewer Assembly Filterhead Wiper Arm Coffee Outlet Spout Filter Head Assembly Includes item 6 Quad Ring O Ring Water Inlet Connection Mounting Bracket Microswitch c w Lead Lever Microswitch Water Inlet Connection Drive Wheel Service Kit Includes items 5 7 14 and 15 Lower Piston and Cylinder Assembly Grinder Blades Motor Assembly Inc items 12 17 and 18 Motor Mounting Bracket Brewer Motor Seal Cleaning Tablets x30 Includes items 2 5 and 7 12 Not Illustrated Module Assembly B2C Machines JEL I MN a j EG NESTE CI J fj iL Es TTE y F AE z e D SEA E Ve Ref No c I ND CoEx Module Assembly B2C Machines Part No 1 EVO B2C MOD MO10108001 MO10152000 ME10047000 ME10834000 VA10048000 VA13245000 BA10000000 VA10044000 MO11679000 VA10042000 ME11186000 VA11362000 ME10216000 ME10208000 HO10245000 MT10965000 MT10808000 ME07308000 ME11175000 Not Illustrated Item Description Module New Grinder 230V Ingredient Motor 130rpm 24V DC Pump 230V Flow Meter Pressure Reducing Valve 0 5 Bar Inlet Valve 24V DC Pr
24. Sorry Out Of Service heater tank overflow pipe into the waste Low Water bucket When the machine has powered up the LCD will display the message as shown opposite Check the system for leaks Note The machine has a safety cut out which will only allow the heater tank to fill for a maximum of two minutes If after power up the Sorry Out Of Service heater tank has not filled within this time the Water Tank Heating mains power supply should be switched off and then on again to reset the heater tank time out After the above message the Sorry Out Of Service Water Tank Heating message is displayed B2C Models While the machine is powering up the LCD will display the Initialising message As the machine initialises a small amount of water is pumped through the system and is discharged into the waste bucket Before using the B2C machine for the first time it is necessary to purge the water system to ensure any water left in the system during transport is purged When the machine enters standby press button 9 on the Service Keypad fitted inside the door The machine will pump approximately 400ml of water through the system discharging it into the waste bucket e Ensure the Time and Date are set correctly e Perform Co Ex Clean e the cleaning cycle is complete power cycle the machine Important Should the machine fail to fill correctly or leak turn off the stopcock and the power to the machine before investigating the faul
25. and idle screen display options N B Custom Messages is not supported at this time Settings netary Data Transfer ress EDIT to Select Serial Flash Backup Restore Data Board Software Temperature Units Idle Screen Options Custom Messages Service mode Timeout 6 8 1 Machine Information This sub menu allows the engineer to set an identification for the machine and its location 1 From the Systems Settings menu Mac hine Information highlight Machine Information and press Machine ID the Edit key The LCD will display the screen as shown opposite To view the Machine ID press the lt Edit key This information is only seen on data printouts 2 When complete press the X Exit key to return to the Machine Information menu screen lf necessary press the V down then lt Edit keys to highlight then enter the Machine Location screen When complete press the X Exit key The keys are configured as follows 1 1 2 a b c 2 3 def3 4 91014 5 15 6 m n o 6 pqrs7 8 tuvs 9 29 0 amp 0 To change between lower and upper case press the START 6 8 2 Clock The machine displays the current time in either 12 or 24 hour format Upon entry to the System Settings menu the Clock sub menu is highlighted Press the lt Edit key to access the Clock sub menu screen This menu allows the engineer to set the date time and daylight saving via 3 separate
26. both freshly brewed coffee along with fresh coffee from beans through the same unit The unit is driven bya 24v DC 13 RPM motor controlled bya micro switch The switch sends logic signals to the controller during vend and initialise operations indicating its position Please refer to Section 9 for full details of the brewer and its operation 7 10 Power Supply Unit j The power supply unit PSU provides power to the machine It is mounted in the top right hand side of the machine and can be accessed by removing the top RH panel The PSU converts 230v AC to 24v DC to run the valves whipper motors ingredient motors brewers etc fitted to the machine The solid state relay mounted on the PSU chassis uses a 24v DC switching circuit to provide 230v AC for the heater element The Input Output I O board mounted on the PSU chassis utilises signals from the main controller in order to operate valves whipper motors the dispense head motor ingredient motors brewer motors etc The PSU houses 2 fuses 3 for machines with refrigeration units fitted e Heater 12 amp T ceramic Heater Tank Pressure Boiler B2C Models e Auxiliary components and PSU 4 amp glass e240v Cold Unit 4 amp T glass Early machines had separate fuses for the Pressure Boiler 12A T and also for the PSU 4A T 7 11 Mains Filter mains filter mounted on the rear panel prevents spurious voltages generated by the machine from rea
27. coffee cake is squeezed removing most of the water from the cake preventing the brewer becoming unnecessarily dirty After the cake has been squeezed the brewer will deposit the cake into the dry waste container and return to the stand by position Section 9 Diagnostics and Maintenance Procedures 9 1 Diagnostics The following pages list the error messages that may be displayed diagnostics messages accessed via the engineers program and fault descriptions For further help and advice please contact the Crane Merchandising Systems Technical Support Helpline on 01249 667323 Error Message Diagnostics Screen Text Fault Description Sorry Out of Service Head Not Homed Head not homed Dispense head has not returned to home position in expected time Sorry Out of Service Head Not Extended Head not extended Dispense head has not fully extended in the expected time Sorry Out of Service Waste Bucket Full Waste bucket full Waste bucket full Temporarily Out of Service Init failed restart Machine failed on initialisation Sorry Out of Service No comm Comms error detected between No I O Comm and I O board Initialising CoEx brewer not situated correctly in the machine Temporarily All selections All drink selections have been disabled Out Of Service disabled Sorry Out of Service Rinsing Automatic or manual rinse cycle Rinsing in progress Out Of Cups
28. enables the engineer to set the numbers 0 or 1 in the first field Once the number 24 has been entered to indicate 24 hour format he engineer can reset the first two values to reflect 10 30 PM in 24 hour format e g 22 30 1 Daylight Saving From the Clock menu screen press the W down key to highlight the Daylight Saving menu followed by the Edit European key The LCD will display the screen as Australian Off shown opposite By default daylight savings time is set to Off To choose one of the available options press the A up or W down key until selected indicated by the filled radio button followed by the lt Edit key Ensure that the required setting is displayed in the status line at the bottom of the screen Press the X Exit key to return to the main menu 6 8 3 Language This menu allows the language for the text to be chosen System Settings chine information bata Tr ansfer English U K 6 8 4 Monetary This allows the setting relating to the coin card and note reader to be setup Svstem Settings E acne LAtarnation Press EDIT to Select 6 8 4 1 Coin Mechanism Select the version of coin mechanism used Monetary Coin Coin ecran on ec T HDE T oin Masa zn Card Reader D Exec Coin Mechanism Bill Stac Option Multiple end Mode MDA Coin Mechanism 6 8 4 2 Bill Validator Select the version of bill validator used Jo bl WIN EIS MDB Bi
29. is selected To select individual days scroll through the menu using the A up or W down keys until the required day is highlighted Days Of Week 8 Press the 4 Edit key to select the day indicated by an X appearing in its adjacent box yesoay Wednesday o Thursday Friday Start 7 Set or Clear All 6 9 4 Energy Saving Events Menu This sub menu enables the Operator to program in periods when the machine can be in an energy saving mode In this mode the water in the boiler is not maintained at the normal vend temperature but at a lower temperature of 68 C During the Energy Saving periods programmed into the machine vends can still be dispensed although none of the drink section buttons are illuminated and the message Power Saving Mode is displayed on the LCD By pressing any one of the buttons on the keypad the LCD message changes to Water Tank Heating The machine reverts back to Power Saving Mode ten minutes after the last vend if still within the Energy Saving Events period The default setting for these Events is Off 1 From the Main Menu press the W down key until Timed Events is highlighted then press the 4 Edit Press the W down key three times to access the Energy Saving Events menu screen The LCD will display the screen as shown ANGI 2 Press the lt Edit key to access the menu The LCD will display the screen as shown Stop Tine By default the curr
30. piston drive cam d as shown in the photograph Ensure the plastic washer a if fitted is placed correctly over the input shaft long side as shown Re assemble the front and rear brewer panels to the central piston chamber swing arms assembly using the three retaining screws locknuts Check and ensure that the brewer release lever mechanism operates correctly Re fit the brewer drive coupling to the input shaft ensuring that the raised pip b lines up with its locating dimple c on the input shaft Ensure that the captive lock nut is retained in the plastic drive coupling moulding Refit the bolt to secure the brewer drive coupling to the input shaft Take the new filter head assembly from the service kit Holding the new filter assembly as shown turn the locking ring anti clockwise to its open position indicated by the two arrows Place the filter unit up into the filter holder and turn the green locking ring clockwise to lock it into place 13 Re assemble the wiper arm d to the filter holder assembly Ensure that the wiper arm is located under the coffee outlet pipes as shown 14 Moving to the machine remove the O ring a from the water inlet pipe and discard Fit the O ring included in the service kit onto the inlet pipe Ensure that the new ring is seated correctly Refit the CoEx brewer unit into the machine Slide the unit into place until it clicks
31. relating to this menu and its contents can be found in 7 1 Data Recall Menu 4 6 Button J Test Vend The Test Vend button 6 enables the operator to vend a drink from the machine to ensure correct operation after cleaning or maintenance 1 When the button is pressed and released the LCD will display the screen as shown opposite Press a drink selection button followed by the START button to begin the vend sequence 2 Ensure that the selection is correct has not under overfilled the cup and most importantly tastes good 3 Press the X Exit key on the drink selection keypad to exit from the Test menu and return to stand by mode 4 7 Button Cup Test This button enables the operator to test the operation of the cup drop unit after refilling the cup stacks When the button is pressed the cup drop motor is operated and a cup is ejected from the cup drop unit This function ensures that the mechanism is working correctly 4 8 Button El Park Head When this button is pressed the dispense head moves to its fully extended position and stops Press the button again to return the dispense head to its correct homed position 4 9 Button EJ Boiler Fill B2C Machines When this button is pressed the machine pumps a measured amount of water through the system approximately 400ml heating it as it does so This ensures that heated water is immediately available when a drink is selected This button should also be used to
32. set to 6 seconds recommended 2 6 Warranty Card Please complete and return the warranty card that comes with the machine Use the card to note any problems you encountered during installation your feedback helps us to improve our products and services Return the warranty card whether problems were encountered or not failure to do so may invalidate your warranty 14 Section 3 How To Vend Drink VOCE machines are available with an intuitive build a drink interface or can be used with a numeric selection menu Both selection methods allow the user to produce a drink to their preferred taste and strength 3 1 Selecting A Drink Build A Drink Drink selections are made by pressing the appropriate selection buttons on the keypad and then utilising the keypad strength selection buttons and the LCD display to alter the drink strength and to add milk sugar to suit the customer s personal preference When in standby mode all available drink selection buttons will be lit indicating that the drink is able to be selected At this time the Milk Sugar and Start buttons are not lit The following example describes how to vend a Freshbrew Tea selection from a freshbrew machine set to Free Vend 1 Press selection for Freshbrew on the keypad All of the other selections buttons will be extinguished the Milk Sugar and Start buttons will light up and the machine exits from standby Mild a ONG mode The LCD will dis
33. w agitator Freshbrew Coffee Canister Lid 67mm wide Flange Rear End Cap Canister Drive Canister Chute Central Canister Chute LH Long Canister Chute RH Long Extended Chute B2C Tea Canister Flange Front Auger Plastic c w O Ring AUGER S S WIRE 224 SERIES O Ring Agitator Assembly Spring Agitator Assembly Wire Canister Assembly Freshbrew Coffee 2 O 5 Oo _ 7 Canister Assembly Freshbrew Coffee Part Number PL10821000 PL13986000 PL13717000 PL11180000 PL11181000 TBC PL10358000 PL10356000 PL02711000 PLO1128000 PL10357000 TBC TBC 9102705000 PL11182000 PL11183000 Description Large Canister Complete LH Large Coffee Canister Complete LH Large Canister Complete RH Canister Lid Canister Base RH Canister Base LH Flange Rear End Cap Canister Drive Canister Chute Central Flange Front Auger Plastic c w Ring Auger S S c w O Ring O Ring Agitator Assembly Agitator Fixing Nut Canister Assembly Bean Hopper Round Ref No Part No Item Description 1 PL14258000 BEAN HOPPER ROUND 2 PL14339000 LID BEAN HOPPER ROUND Surevend Assembly Ref No Part No Item Description 1 FA13304000 K40 X 10 PT SCREW LN1452 2 PL13147000 CLIP CUP CATCHER 3 PL13134000 LENS CUP SENSOR 4 PL13778000 SURE VEND PCB LOCATOR LH 5 PL13779000 SURE VEND PCB LOCATOR RH
34. 0 0 5 0 using the appropriate number Keys on the drink selection keypad 0 9 to Edit Value EDIT when Finished 3 Press the Edit key to return to the Price menu screen and verify that the new price displays in the status line along the bottom of the display Tip If most selections are to be sold at the same price use this menu to quickly set the entire machine to this price and then access the Individual Prices menu to adjust prices for individual selections Entering a single price for the entire machine will over ride any individual prices previously programmed 6 4 3 Mug Discount This sub menu allows the engineer to program a discount value against all drink selections for customers who use their own cup mug When a customer places their own cup into the dispense area and selects a drink the SureVend sensors will detect the cup and disable the cup drop mechanism The price set for Mug Discount is then subtracted from the price of the drink selected and the appropriate change credit returned to the customer N B It is important to ensure that any value entered for a mug discount is supported by the coin mechanism fitted to the machine e g if a mug discount is set at 2p but the lowest coin available from the coin mechanism is 5p the machine will not return the discount to the customer 1 Highlight the Mug Discount sub menu from within the Price menu The LCD will display the screen with a current value i
35. 1 0 Board Software This menu displays the version number of the I O board software installed and is for information only 6 8 13 Temperature Units Allows the choice between Celsius and Fahrenheit System Settings Celsius et ac n 6 8 14 Idle Screen Options This menu allows the operator to configure the LCD so that it displays either the time or the time and water temperature with the standby message when idle To configure the idle screen options proceed as follows 1 From the System Settings menu press the W down key to highlight Idle Screen Options and press Edit key to access the menu 2 Press the W down key to highlight the Idle Screen Options required option eg Time and Temp one indicated by the filled radio button The 5 Tine LCD will display the screen as shown Tine and Tenp opposite Press the lt Edit key to return to the System Settings screen With Idle Screen Options highlighted verify that the status line confirms the option is set to Time and Temp 3 Press the X Exit key until the machine exits the engineers program into standby mode The LCD will display the standby Please Make message with the time and temp as shown a Selection 1235 Temp 91 C 6 8 15 Custom Messages Allows the Ready Temporarily Out of Service No Money Required and Please Make a Selection messages to be replaced System Settings Custom Messages tuare Version Custom Messages ar rc Software
36. Display The VOCE range of freestanding drinks vending machines feature Crane Merchandising Systems interactive menu display The multi line LCD display helps to make navigating the programming menu structure easy and intuitive It is used to display programming information and will change according to the type of data being updated 1 The top line of the screen is the Menu title Price 2 Selected items are highlighted in white Press Inch i dua Prices the Mua Disc ount A up W down keys on the drink selection View High Low Price keypad to highlight an item Press EDIT lo Select 3 Press the Edit key to select the item In this example pressing the Edit key will display the Mug Discount screen 4 The bottom line of the screen will often show important information In certain configuration menus it will display the current value for the selected item This is a useful way to quickly check stored settings and also confirm that a value has been altered correctly 5 To return to the Main Menu from any screen simply press the X Exit key until you reach the Main Menu 5 3 Accessing the Programming Mode 1 Open the front door of the machine 2 Press the Program Entry key 1 on the service Enter PIN keypad located inside the door The LCD will display the screen as shown opposite Enter 234 the 4 digit engineer entry pin code ap 0 9 to Edit Value EDIT when Finished 3 Press the Edit key Providi
37. Tine Of Dau Events press the Edit key twice to access the Time of Day menu screen The LCD will Backup Events display the screen as shown Press EDIT to Select Although event 1 is shown as Inhibit it is possible for the operator to set event 1 as the first Free Vend or Discounted Vend period 2 Press the 4 Edit key to access the menu The LCD will display the screen as shown By default the current State is set to Off as indicated by the status line at the bottom of the screen Stop Tine Dsus Of Wee 3 Press the 4 Edit key to access the State sub menu Using the W down key set the state to On indicated by the filled radio button Press the Edit key to return to the Event 1 screen Verify that the status line confirms the State is set to On 4 Press the W down key to highlight Event Event Type Type and press the lt Edit key to access the menu Using the W down key set the Free Vend Event Type to Free Vend indicated by the Discount filled radio button Press the Edit key to return to the Event 1 screen Verify that the status line confirms the Event Type is set to Free Vend 5 Press the W down key to highlight Start Start Time Time and press the lt Edit key From this hh mm mode 12 24 menu the operator sets the time at which Es mW 24 the free vend period will start Press the sequence 1 0 3 0 using the drink selection E Press Arrows To Select ke
38. X appearing in the box To completely disable the selection enter an X into both the Still and Sparkling boxes 6 5 4 SureVend Entry into this menu allows the engineer to turn the SureVend product delivery sensor on or off SureVend Overview 1 SureVend ensures that a cup is always available in the cup station before any money is collected or product delivered The sensing system is a beam of infra red light across the cup station that is broken by a cup as it falls into position from the cup drop unit or by a customer placing his own mug in the dispense area 2 SureVend software monitors the cup station sensor during the time that the cup ring is operated and for three seconds afterwards If a cup is not detected the software will then attempt to drop a cup a second and if necessary a third time After three sets of three failed vend attempts the cup ring is placed temporarily out of service The machine will beep once and the LCD will display the Vend Failed message if set to Pay Vend mode 3 Customers can now get their money back by pressing the coin return button or removing their card The LCD will change and display the message Out of Cups Please Insert Mug The machine remains in service but will not vend a cup from the cup drop unit 4 Toclear the message and return to standby mode open the door and press button 14 on the Service keypad Check and if necessary clear the cup drop unit and ensure c
39. a cup will automatically be ejected from the cup drop unit into the dispense area and the drink selection will be delivered into the cup Whilst this operation is in progress the LCD will display the Serving screen b1 b2 17 3 After the cold drink has been dispensed the LCD will display the message Thank You and the machine will beep once The message on the display will change to read Please remove cup The drink can then be removed from the dispense area and the machine will return to standby mode 3 3 Selecting A Drink Keyless Jug Free Vend Transition This feature mimics the activity of a Jug Free vend key The feature usage is as follows 1 Press Start 2 to enter Jug mode via password screen Password 1432 2 Press Start 3 to enter Free vend mode via password screen Password 4321 Press Start 4 to enter Normal mode Normal mode Start 3 Enter Password VA Start 4 Start 3 Enter Password As visible from the state transition diagram in order to use this feature on idle screen press Start and then press the relevant short key 2 or 3 This will take you to pin entry screen You will need to enter the correct pin which will enable the corresponding mode Once in Jug Free vend mode by default machine will revert back to normal mode if there is noactivity for 30 seconds However it is possible to move transition to No
40. and allow the heater tank to fill and to heat up Drain and fill one more time The machine is now ready to be put back in service 9 4 B2C System Drain Down B2C Machines Only Should it become necessary for the engineer to do any work on the B2C water system it is very important that the following sequence is followed to ensure safe working as well as correct system fill and heating when the machine is powered up 9 4 1 Cooling down the B2C system 1 Open the front door of the machine Using the service keypad located in the rear of the door press the Machine Cool Down button 10 to ensure the system is cooled Approximately 400ml of cold water is flushed through the system and out to the waste bucket Important Pressing button 10 also informs the machine software that the B2C system has been drained ensuring that the B2C system will automatically fill before heating on power up This is very important and must not be overlooked 2 Once the B2C system has been cooled the LCD will display the message Machine cooled and water will stop pumping through the system Remove the waste bucket and empty the contents before re fitting to the machine Ensure all pipes etc are refitted correctly into the bucket 3 Turn off the power to the machine 9 4 2 Removing the module for maintenance N B It is not necessary to remove the module to drain the system down To remove the module for maintenance proceed as follows 1 Close the fre
41. chine should only be carried out by trained and authorised service technician All water and electrical services must be correctly and safely connected All covers must be replaced correctly and securely and your machine left ina safe condition 2 1 Siting your Machine 1 Your machine is only suitable for indoor use we that it be situated in an area with an ambient temperature not below 10 C and not exceeding 30 C Your machine should be located near the appropriate water and electrical services as detailed in 1 1 Specifications Prior to placing your machine in its final location ensure that there is sufficient access space available via passageways stairs lifts etc To ensure adequate ventilation 100 150 mm 4 6 inches clearance must be allowed between the back of the cabinet and the wall Open the door using the key provided Remove transit packing and installation kit Check for visual signs of damage which may have occurred during transit If your machine is damaged or any parts are missing you must contact the supplier immediately Level your machine in both the front to back and side to side planes by adjusting the feet Ensure that the door opens and closes easily and the lock operates correctly 2 2 Connecting the Water Supply 1 Your machine should be situated within 1 metre of a drinking water supply from a rising main terminating with a W R C approved 15mm compression stop tap
42. ching the mains supply 7 12 Coin Mechanism Transformer Optional Extra The coin mechanism transformer converts 230v AC to 24v AC for Executive protocol A type monetary systems 7 13 Coin and Card Key Systems The VOCE may be equipped with or card key validation systems using either protocol A an MDB system The coin or card key system informs the vending machine controller of the amount of credit which has been deposited into the vending machine 7 14 Change Giver 1 The Change Giver communicates with the vending machine controller It will validate a coin and if accepted send a signal indicating the amount value which has been tendered 2 Once sufficient credit has been accumulated a vend will be permitted Where possible the change giver will return the appropriate amount of change to the customer 7 15 Card Key System 1 The card system fitted to the machine communicates with the vending machine controller using the same principle as the change giver 2 The card system informs the vending machine controller of the amount of credit on the customer s card If there is sufficient credit for the selected drink the vending machine controller permits a vend and informs the card system of the amount of credit to be taken from the card The new balance will then be re written onto the customer s card N B For full information and programming instructions for all of these systems please refer to the user manua
43. creen and verify that the status line displays the to Edit Value discount percentage value entered EDIT when Finished 14 Press the X Exit key three times to return to the Main Menu screen N B When machine is fitted with a coin mechanism please ensure that discount value entered can be supported by the coin tubes 6 9 2 Sanitation Events Menu This sub menu allows the operator to select periods when the machine will automatically flush through the water system via the 12 flush periods available The default setting for all flush periods 1 1 From the Main Menu press the V down Sanitation Events key until Timed Events is highlighted then press the lt Edit key 2 Once in the Timed Events menu press the down key to highlight Sanitation Events Menu then press the lt Edit key The LCD will display the screen as shown The following example describes how the operator can program a timed event to flush the water system at 07 00 am every day 1 To set up the first timed flush press lt Edit key to access the 1 Timed sub menu The LCD will change and display the screen as shown By default the current State is set to Off as indicated by the status line at the bottom of the screen 2 Press the lt Edit key to access the State sub menu Using the down key set the state to On indicated by the filled radio button Press the lt Edit key to return to the 1 Timed screen Veri
44. crew M5 X 25 Carriage Bolt M5 Skiffy Thumb Nut 1 4 ZP Plain Washer Faston Connector 1 4 Faston Connector Boot 1 4 Spade Connector 1 4 Spade Connector Boot Cable Tie Small Cable Tie Medium Cable Tie Holder PCB Support Unex Clip 19mm
45. cription Canister Assembly See pages 121 to 125 FB Canister Assembly See pages 121 to 125 Mixing System See pages 111 to 112 Oltre Brewer See pages 113 to 114 Interior View Triple Freshbrew 058 Hana gt AJ Item Description Canister Assembly See pages 121 to 125 Part No Ref No FB Canister Assembly See pages 121 to 125 Mixing System See pages 111 to 112 Oltre Brewer See pages 113 to 114 Interior View Bean to Cup and Fresh Brew and Roast and Ground Models Ref No Part No Item Description 1 Canister Assembly See pages 121 to 125 2 Canister Assembly See pages 121 to 125 3 Mixing System pages 111 to 112 4 Module Assembly see pages 115 to 120 Oltre Brewer See pages 113 to 114 Dispense Area Components 1 2 3 Ref No Part No Item Description 1 PL13126000 Cup Catcher Moulding Squat Cup 2 PL13125000 Cup Catcher Moulding Tall Cup 3 PL13128000 Cup Catcher Moulding 120z Cup 4 5101142960 Silicon pipe 16 5 PLO4589000 Cup stand 6 PL13802000 Drip tray 7 PL10274000 Grille drip tray 8 MT14064290 Drip Catcher Bracket Dispense Head Assembly Ref No O1 BR D Dispense Head Assembly Part No VO DISP HEAD MT10695000 EL04920000 EL 10036000 MO10794000 MT10696080 MT10694000 PL 10035000 MT10697000 MT13319000 FA01416000 ME04063000 PLO5496000 PH05501000 LO11751000
46. d directly opposite 4 The light emitted by the LED is detected when NO CUPS are present With stack of cups present the beam is broken As the cups drop below the LED transmitted light is detected If this is the case the controller will index the cup tubes until a full stack is located A turret location micro switch ensures that the cup tubes stop centrally over the cup ring N B The turret motor will run until the next stack is deposited into the cup splitter which breaks the LED beam and the cup stack micro switch returns to its normally open state The motor will run until it either finds the next stack or all the turret extrusions have been checked If no cups are present the Out of Cups Please Insert Mug message is displayed on the LCD 5 The cup stack index motor is protected bya time out feature The motor will rotate for a maximum period of 60 seconds If at the end of this period no cups have been detected the LCD will display the Out of Cups message 7 7 Waste Level Probes 1 The waste level probes positioned in the waste bucket detect the water level in the bucket 2 The system consists of two probes in a moulded body When the water level is high enough that both of the probes are immersed in the water a message is displayed on the LCD indicating the waste bucket is full and the machine is disabled The machine will remain in this state until the waste bucket has been emptied 7 8 Oltre Brewer 1
47. e X Exit key will move back to the previous screen Certain programming functions require that the engineer chooses either one or multiple parameters within a sub program These can take the form of either check boxes or radio buttons 8 Check Boxes The example opposite shows the avs Of Week Days of Week screen accessed via the Sanitation Events Menu which allows the engineer to choose multiple days of the week on which specific function will take place 9 Using the A up or W down keys scroll through Start 7 Set or Clear All until the required day is highlighted as shown Pressing the lt Edit key will select the day indicated by an X appearing in its adjacent box Continue until all required days have been selected Pressing the X Exit key will move back to the previous screen and save the new settings to the machines memory N B Pressing the START key on the drink selection keypad will check all boxes if empty or clear all boxes if checked 10 Radio Buttons The example opposite shows the State screen accessed via the Timed Events Menu which requires the engineer to select one of the options shown Use the A up or W down keys to set the required option followed by the lt Edit key to store save it indicated by the filled radio button All engineer programming for the VOCE range follows the procedures as described above Specific program actions are described fully in the following section
48. e required selection is highlighted 6 Press the Edit key on the keypad to enter Instant Cottee the highlighted selection e g Instant Coffee The LCD will display the screen as shown opposite The engineer can then scroll through the list displayed using the A up or W down Surcharge Test Vend keys LL a keypad and Test Vend v ew aud t dala Free Vend Free Vend Individual By Product screens also display the price set for the selection as shown 7 When complete press the X Exit key on the drink selection keypad to return the machine to the previous screen The engineer can then view data for more selections using the procedure described above and also access further menus via the Non Resettable Sales Data menu relating to Cash Cashless and Token audit data 9 To return the machine to standby mode press the X Exit key repeatedly until the LCD displays the standby screen 6 1 2 Resettable Sales Data This menu contains similar data to that available from the Non Resettable Sales Data menu However once viewed data from this menu can be cleared from the machines memory 1 From the Data Recall screen highlight Resettable Sales Data Resettable Sales Data and press the Edit Overall Totals key The LCD will display the screen as shown opposite and allow the engineer to view data for all parameters as described for Non i Resettable Sales Data Dress EDIT lo Select
49. eer 4 Do not operate your machine if any part is damaged until a service technician has carried out necessary repairs and ensured that it is safe 5 Beware of moving components when servicing the machine Allow your machine to cool before handling or moving Never immerse your machine in water or any other liquid and never clean it with a water jet In machines fitted with carbonator units the CO bottle is filled with gas at up to 800psi and MUST be secured in an upright position In the event of a leak ventilate the area in the vicinity Ensure that you are familiar and adhere to the most recent Health and Safety at Work and Electricity at Work Regulations Important This appliance is not intended for use by persons including children and the infirm with reduced physical sensory or metal capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance Your VOCE machine is for indoor use only and because it is a beverage machine should be sited in a clean and hygienic area Section 1 Machine Specifications 1 1 Specifications General Height 1830 mm le s sossar pags 705 mm 790 Weight 184 kg Cup Capacity 600 7 90z 340 1202 Approximate and are for guidance only
50. ent State is set to Off as Days Of Week indicated by the status line at the bottom of the screen 3 Press the 4 Edit key to access the State sub menu Using the W down key set the State to On indicated by the filled radio button Press the Edit key to return to the Event 1 screen Verify that the status line confirms the State is set to On 4 Press the W down key to highlight Start Lp a Time and press the lt Edit key From this menu the operator sets the time at hh mm mode 12 24 which the Energy Saving period will start 151 24 Enter the start time in the sequence 1 7 EE TN hie hel 3 0 using the drink selection Press 0 9 to Edit Value keypad 5 Press the Edit key to return to the Event 1 screen Verify that the correct start time is displayed in the status line at the bottom of the screen 6 Press the W down key to highlight Stop Stop Time Time and press the Edit key From hh mm mode 12 24 this menu the operator sets the time at which the Energy 37 24 Saving period will end Enter the time using the drink selection keypad If Press 0 9 to Edit Value necessary use the A up or down key to display AM or PM as required 7 Press the Edit key to return to the Event 1 screen Verify that the correct stop time is displayed in the status line at the bottom of the screen 8 Press the WV down key to highlight Days Of Week and p
51. essure Boiler Assembly 3 Bar Relief Valve Brewer Motor 24V DC Espresso Valve 2 Way Drain Plug Espresso Valve Body 3 Way T Shaped John Guest Fitting R Shaped John Guest Fitting FEP Pipe Water Tray Mounting Bracket Grinder Blades Grinder Gear Ref No 10 11 12 13 CoEx Additional Parts B2C Module Assembly Image A p j Part No ME10216000 ME10211000 1 1654000 ME10212000 ME10207000 ME10208000 ME11186000 ME10220000 EL10058000 PL10246000 ME10217000 ME10217000 EL10228000 Item Description Pressure Fitting Equal Tee Pressure Fitting Female Pressure Fitting Elbow Pressure Fitting Male Tee Pressure Fitting Tee Pressure Fitting Elbow Male Pressure Fitting End Stop Pressure Fitting Tube Temp Cut out 120 Deg Tee Piece Nylon 6mm Pressure Fitting Male Pressure Fitting Equal Elbow Boiler Thermistor Probe Canister Assembly Ref No D M N O Part Number PL11170000 PL11608000 PL11172000 PL10856000 PL11179000 PL10358000 PL10356000 PLO2711000 PLO1128000 PL01441000 PL01442000 PL10297001 PL10357000 ME02706000 ME10386000 5102705000 PLO2707000 TBC Canister Assembly Description Canister 67mm wide c w agitator Freshbrew Instant Canister 67mm wide no agitator Freshbrew Instant Canister 67mm wide c w agitator and stainless steel Canister 42mm wide c
52. f Service error Error Diagnostics Fault Message Screen Text Description Temporarily Card reader comm Fatal error Cannot communicate Out Of Service with the card reader Temporarily Single card reader Transient error with card reader but card reader in service Unable to communicate with the card reader Temporarily Out Of Service Card reader reports a comm error Repeatable error with card reader but card reader in service Unable to communicate with card reader Out Of Service servicing Temporarily Card reader error Problem with card reader Manufacturing Out Of Service error detected Temporarily Card reader failed Card reader is out of service Out Of Service OOS error Temporarily Card reader reports Comm error with card reader Out of Out Of Service comm error amp is OOS service Temporarily Card jammed in card Card Out Of Service reader jam Temporarily Card reader failure Problem with card reader Manufacturing Out Of Service error detected Temporarily Card reader requests Card reader needs servicing An Error has occurred Low water during a brewer clean No Water Available B2C Machines Only Sorry Out Of Service No Water Available No Water Available sorry Out of Service Water Tank Leak Water tank leak The dispense valve is leaking 9 2 Heater Tank De Scale Procedure To maintain correct water levels and water temperature the heater tank must be ins
53. fy that the status line confirms the State is set to On Press the V down key to highlight Event By default the event is set to Timed as indicated by the text displayed in the status line at the bottom of the screen Therefore it is not necessary for the operator to enter this sub menu Timed start line Days Of Week Press the V down key to highlight Start Time Start Time and press the lt Edit key From this menu the operator sets the time at which the sanitation hh fmm mode 12 24 event will start Using the drink selection keypad 07 24 press the sequence 0 7 0 0 to set the time If 07 pi necessary use the A up W down key until Press 0 9 to Edit Value AM appears in the dotted box 5 Press the lt Edit key to return to the 1 Timed screen Verify that the correct start time is displayed in the status line at the bottom of the screen 6 Press the W down key to highlight Days Of Days Of Week Week and press the lt Edit key From this fondau menu the operator can set the days on which the sanitation event will take place To select every day Monday Sunday press the START key on the drink selection keypad Start Set or Clear All The program automatically places an X in every box indicating that each day is selected To select individual days scroll through the menu using the A up or W down keys until the required day is highlighted Press the
54. h food 1895 2005 the restriction of use of certain epoxy derivatives in materials and articles intended to come into contact with food relating to plastic materials and articles intended to come into contact with foodstuffs Tests have been performed by accredited certification bodies in accordance to the following specifications EN 60335 1 2002 A1 A11 EN 60335 2 75 2004 A1 EN ISO 11201 EN ISO 3744 EN 55014 1 2000 A1 A2 EN 55014 2 1997 1 EN 61000 3 2 2000 A2 EN 61000 3 3 1995 A1 A2 EN 61000 4 4 EN 61000 4 5 EN 61000 4 6 EN 61000 4 11 EN 61000 4 2 EN 50366 2003 A1 Contribution of heavy metal migrants from different parts of the circuits of machine under in use conditions according to EU directives and guidelines With regard to hygiene for foodstuffs in location the operator must comply with 852 2004 EEC which lays out the general and specific hygiene rules to ensure a high level of consumer protection with regard to food safety Date 03 January 2012 Legal Representative Signature The following Symbol is used throughout this Manual Z N Safety First Take care risk of personal injury Crane Merchandising Systems accepts no responsibility for damage caused to the equipment through misinterpretation or misuse of the information contained in this manual Copyright 2012 Crane Merchandising Systems Introduction This manual provides you with guidance on the installation daily opera
55. he element is switched by a solid state relay controlled by the vending machine controller via an analogue signal transmitted by the thermistor probe The water level inside the heater tank is controlled by a water level probe When the water drops below the required level the controller board operates the mains water inlet valve until the required water level is restored A series of 24v DC control valves are mounted on the outside of the heater tank These supply heated water to each of the mixing stations where ingredients are added to make the drink The hot water valve dispenses straight into the cup Should the inlet valve fail or mains water supply be disabled the controller board will detect a fault after the inlet valve open signal has been active for 2 minutes and the required water level has not been reached At this point the keypad will be disabled all outputs from the controller board including the heater element will be switched off B2C Machines The water system fitted to B2C machines is described in detail in Section 8 of this manual 8 2 System Overview 7 3 7 4 7 5 1 Ingredient Dispense The ingredients required for making up either an instant or freshbrew drink are contained in ingredient canisters and are dispensed by means of an auger located in the base of each canister Each auger is driven by a 24v DC motor The amount of product dispensed by each canister is contr
56. ient Motor 9 Grey White Brewer 1 Belt Motor Grey Black Autobar CDU 1 Peeler Motor Red Green Brewer 2 Pump Espresso Valve Whipper 7 Orange Red Brewer 2 Chamber Pressure Valve Green Orange Brewer 2 Belt Motor B2C Inlet Valve Stick Stirrer Solenoid 24V DC Green Blue Red White Green Yellow EARTH STUD BOARD WIRE COLOUR 240V AC OUTPUTS FUNCTION Blue Violet Pump 1 Blue White Pump 2 Blue Grey Grinder Motor Blue 1 Neutral BOARD 24V DC HEATER O Ps Purple Black J8 Violet Orange Purple Green Black Grey Solid State Relay 1 ve Solid State Relay 1 ve Solid State Relay 2 ve Solid State Relay 2 ve I O BOARD 4V DC H BRIDGE O P Orange Black J9 1 Red Orange Orange Black 1 Red Orange 1 White Orange Pink Dispense Head Motor 1 ve Dispense Head Motor 1 ve Co Ex Brewer Motor ve Co Ex Brewer Motor ve 1 0 BOARD WIRE COLOUR SIGNAL INPUTS FUNCTION White Red Cold Fill Signal Input Black White Common GND Pink White Autobar CDU 1 Peeler Motor Switch Red Flow Meter 5V Yellow Flow Meter Signal Input Black Flow Meter GND Red Dispense Head 1 Sensor 5V Yellow Dispense Head 1 Sensor input Orange Dispense Head 1 Sensor GND Red CDU1 Cup Sensor 5V Green CDU1 Cup Sensor Signal Input Black CDU1 sensor GND Pink Yellow Brewer 1 Home Position Switch Input Blue Black Dispense Head 1 Home Switch Input Yellow Black CDU1 Carousel Position Switch Input Red Black Brewer 2 Home Position Switch C
57. ime this occurred displayed at the bottom of the screen To restore the machines memory to the last available backup scroll down using the V down key highlight Restore Data and press the Edit key to access the menu The LCD will display the screen as shown Press the Edit key to restore the backed up data After a few seconds the machine will beep once and the Initialising Backup Restore Data Press EDIT to Select Backup Data Warning The actions of this function cannot be reversed CANCEL EXIT OK EDIT Backup Restore Data as 01 01 00 12 14 Restore Data Warning The actions of this function cannot be reversed CANCEL EXIT OK EDIT screen will be displayed before the machine returns to standby mode ready to vend 6 8 9 RAM Clear This will delete all data and return the machine to its default settings System Settings RAM Clear a dt gn ip Warning The actions of Data Transfer this Tunc tic in cannot be Backup Restore Data Press EDIT to Selec CANCEL EXIT OK EDIT 6 8 10 Screen Contrast Allows the brightness of the screen to be adjusted System gt ellings Screen Contrast fonetary pus Transfer Bac Du Restore Data RAM Clear 0 9 to Edit value EDIT when Finished 6 8 11 Software Version The Software version menu displays the version number of the software installed and is for information only The menu also displays the current time and date 6 8 12
58. inal 1 DTS Standby Mode Scroll down and Nata Transter highlight DTS from the System Settings menu unieation Mode Press the Edit key to access the menu The LCD will display the screen as shown The dod first sub menu DTS Standby Mode is sata nt Reset Mode highlighted with its current state DDCMP shown the bottom line Printer Baud Rate Security Codes The machine is factory set to enable data transfer via the optical DDCMP link To change this to the DEX setting press lt Edit key to access the menu and the A up key to select DEX indicated by the filled radio button Press the lt Edit key to save the selection N B Even if the default is set to DDCMP once the controller detects a DEX activity it will automatically switch to the other mode However setting the default to the correct protocol will speed up response time The engineer can now download data from the machine by plugging a DEX enabled device into the DEX port J36 on the I O board located on the rear of the door 2 DTS Audit List From this sub menu the Data List engineer can select which data is transferred from the machine to a DEX DDCMP data carrier Scroll down and highlight DTS Audit Data Press the Edit key to access the menu The LCD will display the screen as shown All data and events fields within a vending machine are assigned a unique code determined by the Standard From this sub men
59. ing and maintenance instructions for this unit can be found in the Voce Operators Manual Part No PR10908000 9 5 1 Brewer Grinder Blades 50 000 Vend Service Crane Merchandising Systems recommends that the brewer unit and bean grinder is serviced by an authorised engineer after every 50 000 vends A service kit part no PH11705000 shown opposite is available from the manufacturer and contains all of the components required to ensure the machine continues to give trouble free service The service kit contains the following components with part nos 1 Lower piston and cylinder assembly Pt No ME10592000 2 Filter head assembly Pt No ME11703000 Grinder blades Pt No ME07308000 O ring water inlet not shown Pt No ME10595000 Ro To carry out the 50 000 vend service proceed as follows 1 Disconnect the machine from the mains electricity Open the front door of the machine Remove the coffee dispense pipe from the brewer outlet Holding the unit as shown inthe photograph lift the green lever a and carefully pullthe brewer unit out of the machine 2 Carefully unclip the wiper arm from the brewer unit and place to one side Remove the filter assembly from the brewer Holding the filter assembly as shown turn the locking ring anti clockwise to its open position indicated by the two arrows Carefully remove the old filter unit down and out of the CoEx
60. ion Product Configuration up Size Selection Cup Mechanism Water Module Low later Res The goal is to vend the programmed amount of water in Selection Timers during a vend more or less will be vended by increasing or decreasing the numeric value FB Compensation relates to low pressure drinks Eso Compensation relates to high pressure drinks and is set in exactly the same way Vater Compensation FB Compensation Compensation 0 9 to Edit value EDIT when Finished 6 5 12 Heater Tank Set Up This allows the heater tank target temperature and minimum vend temperature to be set The Minimum Vend Temperature can be increased but not reduced below the default of 75 degrees Heater Tank Set Up Heater Tank Temperature Ey inimum Amar 10 0 9 to Edit EDIT when Finished 0 9 to Edit Value EDIT when Finished 6 5 13 Syrup Cleaning This will flush the syrup system follow on screen Syrup Cleaning prompts Ferform Surup Clean 6 5 14 Brewer Setup CoEx Machines only This sub menu is used to set up the various features Product Configuration used on a CoEx brewer TS TT Lou Water Reset Water Compens ation Heater ENG Setll Press EDIT to Select 6 5 14 1 Grinder Calibration This needs to be set so that the gram throw set in selection timers is delivered Follow the on screen instructions Grinder Calibration Brewer Setup Grinder C alibration uger D Current value Seconds
61. key The pre operator can now set the drink selections that Cat f will be available during the free vend period Upon entry to the sub menu the Freshbrew Coffee selection will be highlighted with an empty box Pressing the lt Edit key will select the drink indicated by an X appearing in its adjacent box Using the W down key and the Edit key highlight and select additional drink selections that will be available during the free vend period Press the X Exit key three times to return to the Timed Events Menu Using the previous sequence the operator can quickly and easily set up additional free vend periods inhibit vend or discount vend periods if required When setting up a discount price period it is necessary for the operator to enter a value for the discount Follow the procedure as described previously to enter a discount vend period and set the state start time stop time and days of the week that the event will occur stop Tine 12 The operator can now enter a Discount menu Days Of Week in order to enter a discount value as percentage The LCD will display a screen similar to the one shown opposite With Discount highlighted press the Edit key to access the Discount screen 13 To enter the discount value e g 50 press Discounl the sequence 5 0 using the appropriate number keys on the drink selection keypad Press the e Edit key to return to the 11 Discount s
62. l supplied with the validation system Section 8 B2C Espresso System Voce B2C machines are capable of producing high quality espresso based drinks through the unique CoEx brewer unit either independently Espresso Americano or in conjunction with soluble product Cappuccino Caffe Mocha etc The machine will also vend high quality freshbrew coffee from pre ground product 8 1 Example Vend When an Espresso drink is selected the following sequence occurs 1 8 2 The customer selects espresso drink Fresh beans are delivered into the grinder and the grinder is operated for a pre determined time Ground coffee is deposited into the CoEx brewer The brewer moves to the vend position The brewer motor starts running clockwise causing the filter assembly to cover the piston chamber and the piston to move upwards forming the ground coffee into a compressed pellet as it does so When the heater reaches the correct temperature the inlet valve is opened and the 3 bar pressure relief valve closed At the same time the pumps will start pumping water through the system and into the brewer Whilst water is passing through the system a water flow meter will send pulses back to the main controller and the espresso selection will be delivered into the cup Once the required amount of water has been pumped through the system the inlet valve closes and the pumps stop pumping water through the system The brewer compresses the used c
63. le Sales Data view data relating to Events and Identification Numbers of installed components and if feature enabled view SureVend assisted vend information The Re settable Sales Data and SureVend data menus contain an extra sub menu which allows the engineer to delete the current data from the machines memory Non Resettable Sales Data Overall Totals 6 1 1 Non Resettable Sales Data Press EDIT lo select This menu allows the engineer to view and record monetary and sales values This data cannot be reset and will remain intact for the service life of the controller board unless the back up battery is removed 1 From the Data Recall screen highlight Non Resettable Sales Data and press the lt Edit key The LCD will display the screen as shown opposite From this menu the engineer can view data for the Overall Totals highlighted By Product along with data relating to Cash Cashless and Token Vends 2 To view the Overall Totals screen press the Edit key on the drink selection keypad This menu displays both the total amount and total vend counts for the following data Saest Displays the total machine sales in except free and test vends Displays the total number of machine vends Including normal discount and surcharge vend totals but not free and test vends Discount Displays the total monetary value of all discounts in Discount Displays the total number of discounted vends
64. le and refilling the system To refit the module and refill the system proceed as follows 1 Carefully re install the module into the machine Tighten the 2 lower module fixing screws and refit the top LH retaining screw plug the two loom connectors into the module connectors and re fit the water inlet hose 2 Refit the RH boiler cover fresh ground coffee canister and fresh beans container Ensure fresh beans outlet slide is opened 3 Before the machine is powered upit is important that any air is expelled from the system ensuring that the system is fully primed and free of any air pockets Remove the water tray from the B2C module in order to gain access to the 3 bar valve shut off lever Pull the lever down to open the valve 4 Turn the power on to the machine it will initialise priming the system with 400ml of water before returning to standby Hold a suitable container under the valve outlet during machine power upto collect any water ejected from the valve Once in standby mode the valve shut off lever should be closed Place the brewer waste bucket into the machine and re fit the water tray to the B2C module Remove the safety key and close the door 9 5 Brewer Bean Grinder Maintenance B2C Machines Only Espresso machines are fitted with the unique CoEx brewer unit which produces both fresh coffee and espresso based drinks from ground beans and freshbrew pre ground coffee from the same unit Routine clean
65. ll Validator Bill DE iA Multiple Lend Mode Bill validator 6 8 4 3 Card Reader Select the version of card reader used M do neta ry Card Reader L arc MDE Card a r d 6 8 4 4 Bill Stack Option If set to Escrow and the vend fails the note will be returned if set to Stack and the vend fails the credit will be returned where possible as coins Monetary Bill Stack cnn zcroau it Low Stack All Bills Escrow if Low Change 6 8 4 5 Multiple Vend Mode MDB only If set to Single Vend change will be given after the vend if set to Multi Vend additional vends can be selected until there is insufficient credit the reject button must be pressed to obtain change Monetary Loin Mechanism ill are eader Stack Multiple vend Mode ZH end Single vend 6 8 4 6 Change Without Purchase MDB only The value of change which will be given without a selection being made Monetary t ck Option WES ange bl urchase E 0 9 to Edit value EDIT when Finished 6 8 4 6 Low Change Message MDB only When this value of coins in the change tubes is reached a Use Exact Change message is displayed and coins higher than the value set in Accept on Low Change are rejected Monetary Low Change Me Lare i11 Stack Option Multiple Mode Change Without Purcha 0 9 to Edit Value EDIT when Finished 6 8 4 7Accept on Low Change
66. lt the event is set to Timed as indicated by the text displayed in the status line at the bottom of the screen Therefore it is not necessary for the operator to enter this sub menu rt Tine ys Of Week 5 Press the W down key to highlight Delay The status line indicates the factory default delay which is set to 0 1hrs 6 minutes change the value so that the machine will self clean 12 minutes after a drink is vended 0 9 to Edit Value press the 4 Edit key to access the Delay EDIT when Finished sub menu The LCD will display the screen as shown Using the drink selection keypad press the sequence 0 0 2 to set the new delay Press the lt Edit key and verify that the status line confirms that Delay when highlighted is set to 0 2hrs 6 Press the X Exit key three times to return to the Timed Events Menu Using the sequence described above the operator can quickly and easily set up additional post vend sanitation event periods for the machine if required N B Asanitation event either timed or post vend dispenses water into the waste bucket If the waste bucket reaches its full limit the machine will be Out Of Service 6 9 3 Backup Events Menu This sub menu allows the operator to program the machine to perform an automatic backup of all user configurable settings and sales data stored in its memory The default setting for Backup Events is Off 1 From the Main Menu press the down key Backup Events
67. m ID ELEMENT 2 35 KW 240V Cup Drop Unit Assembly Cup Drop Unit Assembly Ref No Part No 1 a ME11767000 b ME11933000 ME13030000 mo 2 1768000 b ME13031000 3 a PLO2713000 b PL13113000 Item Description Cup Drop Unit Tall 70mm Cup Drop Unit Squat 73mm Cup Drop Unit 1202 80mm Turret Assembly inc 3 a Turret Assembly inc 3 b 120z Model Lid Cup Turret Lid Cup Turret 120z Model DAA RS OND Mixing System Part No VCH HYG TEA VCH HYG COF83 VCH HYG B2C VCH HYG 2 VCH HYG DFB VCH HYG INSTANT VCH HYG R amp G VCH HYG SFBC VCH HYG SFBT VCH HYG TFB MO10991000 PL10188001 5110343000 5110344000 01970000 PL10992000 PL01967000 PL13716000 PL10183000 PL13504000 PL10187000 PL10802000 FA01134000 Not Illustrated Item Description VOCE HYGIENE TEA KIT VOCE HYGIENE COFFEES83 KIT VOCE HYGIENE KIT B2C VOCE HYGIENE KIT B2C FBT VOCE HYGIENE KIT DFB VOCE HYGIENE KIT INSTANT VOCE HYGIENE KIT R amp G VOCE HYGIENE KIT SFB COFF VOCE HYGIENE KIT SFB TEA VOCE HYGIENE KIT WHIPPER MOTOR 13K RPM 24V WHIPPER BASE EXTENDED ARM O RING WHIPPER BASE SEAL WHIPPER BASE IMPELLER GY WHIPPER BODY BOWL MIXING GREY INCL BOWL MIXING DUAL INLET BOWL ADAPTOR BOWL MIXING BULKHEAD STEAM TRAP WHIPPER MOUNTING PLATE Bowl Adaptor Seal Oltre Fresh Brew and Fresh Brew Coffee New image Ref No Part Item Description f
68. m Settings Firmware GB Evo 02 19 mere oad Firmware m Are vou sure vou want Irmware Tr TITE ilo ad this from the dis Press EDIT to Select CAMCEL EXIT OK EDIT When saving Configuration Data it is also possible to edit the filename 6 8 8 Backup Restore This menu allows the operator to manually backup information stored in the machines memory to the controller board It is also possible for the operator to programme Backup as a timed event thus ensuring even greater security for the information stored in memory This ensures that the machine can easily be restored to its last operational state should the information be lost through corruption or power failure Scroll down and highlight Backup Restore from the System Settings menu Press the Edit key to access the menu If this is the first time that a backup has been selected the LCD will display the screen as shown Press the Edit key to access the menu The LCD will display the screen as shown To backup the memory press the lt Edit key After a few seconds the machine will beep once and the Initialising screen will be displayed before the machine returns to standby mode ready to vend When accessing the Backup Restore sub menu after backups of the memory have been made the information changes and the operator is presented with the screen shown The first sub menu Last Backup is highlighted with the date and t
69. mounted in the front of the boiler to measure water temperature 6 Espresso Valve Supplies heated water to the CoEx brewer when an espresso or freshbrew drink has been selected 8 Pressure Valve This valve is normally open exposing the system to the 3 bar mechanical relief valve It is closed during vends to allow higher pressures to be achieved within the system 9 Relief Valve 3 Bar Mechanical The 3 bar pressure valve is a mechanical safety valve The valve allows for heat expansion while the machine is in stand by mode 10 Grinder Mechanism Not Shown On Water Flow Diagram The grind mechanism consists of a 230V ac conical grinder with a manual adjustment When an espresso based drink is selected the grinder will run for the programmed time grinding beans and feeding the brewer at the same time The grinder is fitted with a manual adjusting mechanism which allows the engineer to vary the size of the ground coffee in order to satisfy customers taste preferences 11 CoEx Brewer Not Shown On Water Flow Diagram The brewer unit is capable of receiving between 5 and 9 grams of ground coffee Once the coffee has been ground and dispensed into the brewer unit the 24V dc brewer motor drives the brewer to the vend position using the current sensing as control The coffee is compressed into a round cake and water is pumped through the brewer When the required amount of water has passed through the brewer the now wet
70. n the status line e g 5p as shown Press the Edit key to access the Mug Discount sub menu 2 To enter a discount value e g 6p press the sequence 0 0 0 0 6 using the appropriate number keys on the drink selection keypad 3 The LCD will change and display the screen as shown Press the lt Edit key to return to the Price menu screen and verify that the new price displays in the status line along the bottom of the display 6 4 4 View High Low Price Price Mua Discount 000 02 0 9 to Edit Value EDIT when Finished This sub menu allows the engineer to view the highest and lowest values in force programmed via the Individual Prices sub menu single price is currently in force this value will be displayed in both fields 6 5 Product Configuration Menu Entry into this menu allows the engineer to disable drink selections and turn SureVend on or off Upon entry into the Product Configuration menu the LCD will display the screen as shown Product Configuration uration Version Conti E Disable Selections Surelleng Dru Test Heng vCRO00 01BUKT Water Only No Cup Cup Size Selection Cup mechanism Water Module Low Water Reset Water Compensation Heater Tank Set Up Syrup Cleaning Brewer Setup Brewer Waste Management 6 5 1 Configuration Version This displays the manufacturer configuration code for the machine and is for information purposes only Product Configura
71. ng that the water used in the sequence is delivered at the optimum temperature to kill any micro organisms Each hot water valve and the corresponding whipper are switched on in sequence Once the flush cycle is complete the machine returns to standby mode 1 To flush the machine a Press and release the Flush button 3 The flush sequence begins b Empty the waste water container when complete Caution Ensure that a suitable container is placed under the dispense position Keep hands away from the dispense area whilst the flushing cycle is in operation 4 4 Button l Brewer Clean Oltre Brewers only 4 4 1 The brewer clean button rinses the Oltre brewer s 4 4 2 During the cleaning cycle the LCD shows the Sorry Out Of Service message shown Rinsing 4 4 3 Once the cleaning cycle is complete the boiler refills and when the water is at the required temperature the machine returns to standby mode ready to vend 4 5 Button EJ View Counters The View Counters button 5 enables the operator to access the Data Recall Menu Entry into this menu allows the operator to view Non Resettable and Resettable Sales Data view data relating to Timed Events and Identification Numbers of installed components and if the feature is enabled view SureVend assisted vend data The Resettable Sales Data and SureVend Data menus contain an extra sub menu which allows the operator to delete the current data from the machines memory Full details
72. ng the operator Enter PIN has entered the code correctly the LCD will display the screen as shown opposite Press the lt Edit key to access the Engineer Program or X Exit key to return the machine to standby mode Operator Program Granted 4 The LCD on the front of the machine will display Main Menu the top level programming menu screen Main Data Recall Menu The first available menu Data Recall is VICI highlighted indicating that it can be selected To Pro duc t Configuration move to a different menu press the up or v down keys on the drink selection keypad until Press EDIT to Select the required menu is highlighted Coins In Out will only be displayed machines fitted with an MDB mech Price 07 7 dual Prices 5 With the required menu highlighted press the lt ac Edit key to select it Using the Price menu as an Mua Dis count example the LCD will display the sub menus as lew High Low Price shown opposite ress EDIT to Select 6 Using the A up or W down keys the Edit key and the X Exit key it is possible to easily navigate through all of the menus contained within the Engineer Program 8 To update parameters key in the actual digits of the number required using the selection keys 0 9 Once the correct parameter has been entered press the lt Edit key to overwrite the previous value and save the new parameter in the machines memory Pressing th
73. ny of the dry ingredients pressing button 15 on the service keypad will run the appropriate ingredient motor for the displayed time The sugar throw is set in exactly the same way Instant Coffee Hot Water Ingre dient Me Ingredient NB Ingredient 1 is the normal throw of coffee Product Dela Ingredient 2 is the extra throw of coffee and Ingredient 3 is the minimum throw of coffee Example screens are from an Instant Coffee Build a Drink Machine This is the length of time in seconds that the valve will remain open and can be changed by entering a new value and saving the new setting by pressing the Edit button Hot vater ingr EE _ HE 4 Dola 0 9 to Edit value EDIT when Finished This is the length of time in seconds that the milk motor will run and can be changed by entering a new value and saving the new setting by pressing the Edit button NB Ingredient 1 is the minimum throw of milk Ingredient 2 is the normal throw of milk and Ingredient 3 is the maximum throw of milk NB When the screen is showing the ingredient run time for any of the dry ingredients pressing button 15 on the service keypad will run the appropriate ingredient motor for the displayed time The sugar throw is set in exactly the same way Instant Coffee Inare dian E Ingredient NB Ingredient 1 is the minimum throw of coffee Ingredient 3 is the normal throw of coffee and Ingredient 5 is the maximum thr
74. o Ex Switch Brown White Infinity Mug Sensor 5V Brown Orange Infinity Mug Sensor Signal Input Brown Green Infinity Mug Sensor GND BOARD ATER LEVEL INPU1 Orange Green J6 1 H12 1 Boiler Level Input Boiler GND Waste Bucket 1 Level Input Waste Bucket 1 GND Yellow Green 1 CONSOLE BOARD SWITCH INPUTS Door Switch Input Door Switch GND I O BOARD WIRE COLOUR 24V DC POWER FUNCTION White Red J7 1 JH6 1 24V DC from SMPSU No Pin 2 2 White Black 3 3 GND from SMPSU 1 0 BOARD SERIAL COMMS MPU BOARD 24V DC POWER 2 2 3 3 GND from SMPSU 4 4 24V DC SMPSU MPU BOARD SERIAL COMMS MPU BOARD ANALOGUE INPUTS Thermistor 2 OUT QI KRW D O1 RW N Section 11 Dispense Pipe Lengths There are two sizes of pipe used on a Voce machine which can be replaced by the Operator e CoEx outlet 8mm x 13mm e All others 6mm x 10mm 11 1 To replace pipes 1 Open cabinet door and extend the delivery head by pressing 8 on the service keypad 2 Using the above information about pipe size connect the pipes to the dispense head the numbers on the diagram below indicate which mixing bowl brewer should be connected to which nozzle 3 The pipes should be cut to such lengths that when the head is in this extended position they are not too taut and neither does the pipe sag below the delivery head S56 Section 12 Spare Parts The following section details the
75. o service the engineer must carry out the Grinder Calibration routine See 6 5 14 1 to ensure correct operation of the grinder with the type of beans used in the machine Use the grinder adjuster wheel to fine tune the blade settings in order to obtain the desired grind quality Section 10 Electrical Electronics Information 1 0 BOARD WIRE COLOUR 24V DC OUTPUTS FUNCTION Red White J3 24V DC Pink Inlet Valve Hot Fill Grey Green Ingredient Motor 1 Blue Yellow Ingredient Motor 2 Green Purple Ingredient Motor 3 White Yellow Ingredient Motor 4 Orange Yellow Ingredient Motor 5 Black Yellow Ingredient Motor 6 Red White 24V DC Violet Red Ingredient Motor 7 Pink Black Ingredient Motor 8 Grey Pink Whipper Motor 1 Blue Pink Whipper Motor 2 Green Pink Whipper Motor 3 White Pink Whipper Motor 4 White Blue Whipper 5 Brewer Pump 1 Grey Dispense Valve 1 No Pin POLARISING PIN Red White 24V DC Grey Violet Dispense Valve 2 Green Dispense Valve 3 Yellow Grey Dispense Valve 4 Black Red Dispense Valve 5 White Green Dispense Valve 6 Orange Dispense Valve 7 Purple Red Dispense Valve 8 Black Pink Whipper Motor 6 FB Whipper Motor No Pin POLARISING PIN Red White 24V DC Purple White Turret Motor 1 Yellow Orange Carbonator Valve 1 Yellow White Still Valve 1 Yellow Pink Syrup Pump 1 Yellow Blue Syrup Pump 2 Yellow Purple Still Valve 2 Yellow Cold Fill Valve Water Pump Yellow Red Brewer 1 Chamber Motor Red White 24V DC Green Red Ingred
76. o the machine software Apply price decals as described above 5 Place the decal carrier ensuring that the drink selections are visible through the pre cut viewing area 6 Close the front door and ensure that the machine returns to standby mode Section 4 Service Keypad Functions VOCE machines are fitted with a service keypad mounted on the rear of the door This keypad contains the Program entry key and also allows the operator to carry out specific functions during routine cleaning and maintenance N B During certain operations e g View Counters it is necessary for the operator to utilise the selection keypad and LCD mounted on the front of the door to access data Please refer to Section 6 Programming Mode for details of selection keypad layouts and functions 4 1 Button Ell Program Entry This button enables the operator to access the Engineer Program Section 7 4 2 Button EX Brewer Open Oltre Brewer The brewer should return to its fully open position at the end of the vend cycle In the unlikely event that the brewer chamber is closed Press 2 on the service keypad the brewer will start to move amp will stop at the open position 4 3 Button Rinse Flush The flush sequence rinses the mixing bowls Before the sequence begins the system waits until the water in the boiler is at the set temperature In order to guarantee the highest standards of cleanliness the boiler fill valve is disabled ensuri
77. of the filter head Bre ver Setup Pump Control 6 5 15 Brewer Waste Management If this feature is turned On this will disable the fresh brew drinks after a predetermined number of brewer vends If this feature is turned on the operator must press button 12 on the service keypad every time they empty the brewer waste bucket Product Configuration j FW aren do dule Tank Set Up s aning N E1 fewer Waste Lapa 14 Current laste Counter 6 5 15 2 Waste Capacity The number of vends before the brewer waste bucket needs to be emptied can be changed at this time Brewer Vyaste Management 600 6 5 15 3 Current Waste Counter The current waste counter can be seen at the bottom of this screen 6 6 Free Vend Here the Free Vend feature can be turned On or Off Brewer Vaste Capac ity 0 9 to Edit value EDIT when Finished Brewer Vaste Management Main Menu 6 7 Coins In Out Menu Only seen when machine set for use with MDB coin mech This option is where coins must be loaded and ejected from the coin mech it will also show the current level and value of coins in each of the tubes Main Menu LE 6 8 System Settings Menu This menu allows the engineer to set information relevant to the machine and its location the current time and date DTS information backup and restore machine software view the machine and I O board software versions installed and set temperature
78. offee pellet the pressure relief valve is opened and the espresso valve switched off The brewer motor reverses and drives the piston back upto the top of the chamber The wiper mechanism ejects the used coffee pellet into the dry waste container and the brewer piston moves back to the stand by position System Overview Important The machine must be operated in conjunction with a water filter of food grade quality capable of removing temporary hardness scale heavy metals lead copper iron cadmium chlorine and any organic pollutants discolouration Crane Merchandising Systems recommend the Brita AquaQuell water filter for use with Voce B2C machines Voce B2C Water Flow Diagram Diagram Waste Bucket High Temperature Cut Out Brewer Temperature Cut Out L Thermistor 7 lement Level Probe Element aze Thermistor a Valve 1 Valve 2 Valve 3 Valve 4 Valve 5 Valve 6 mum mum mum mum H H H H ot Mixing Mixing Water Station Station Dispense No 1 No 3 Point il Mixing Mixing Tea Pot Station Station Dispense No 2 No 4 Point
79. olled bythe vending machine controller and may be adjusted via the Selection Timers menu in the engineers program See section 6 5 2 for further details The required ingredients for each vend are delivered to a mixing bowl where they are blended with hot water by a high speed whipper prior to discharge at the dispense head To ensure a free flow of ingredient powder and granules it is essential that they are kept completely dry This is achieved by extracting steam from the mixing system using an extract fan The electrical supply for the extract fan is 230v AC The fan runs continuously whilst the cabinet door switch is in the on position B2C machines Coffee beans are stored in a bean container and are dispensed into the CoEx Brewer via a 230v AC grinder located under the bean container outlet The amount of beans dispensed from the container is controlled by the vending machine controller and may be adjusted via timing constraints set in the Engineers Program Mixing System The mixing system utilises 24v DC 13 000 RPM motor assembly and mixes ingredient with hot water from the heater tank to make a drink The mixing units are front mounted and secured by a single fixing screw For servicing the complete unit can be quickly and easily removed from the front of the machine Moving Dispense Head Voce machines are fitted with a moving dispense head mechanism This allows for a quicker and more direct cup drop and also helps
80. on Clear SureVend Error This button enables the operator to simply and quickly clear SureVend errors caused by cup drop failures 4 15 Button T Start This button has the same functions as the START key on the drink selection keypad Section 5 Programming Mode 5 1 Drink Selection Keypad Programming mode utilises the drink selection keypad and allows the operator to view and alter stored data within the machines memory VOCE machines are fitted with a build a drink style and numeric selection interface Double Espresso Oltre Beyond Expectations Ground Coffee Freshly Brewed Tea Instant Coffee Decaffeinated Caffe Mocha Decaffeinated Instant Coffee Caffe Mocha Cappuccino Cappuccino Decaffeinated Caffe Latte Decaffeinated Caffe Mocha From Ground Coffee Caffe Latte Hot Chocolate Chocomilk Cappuccino From Ground Coffee Caffe Latte From Ground Coffee Hot Water Espresso 5 X Milk Start Sugar During programming the keys are used as follows Keys 0 9 Used for entering text and numerical data For indexing up in a program or incrementing data v For indexing down in a program or incrementing data e Edit key Used to select and enter the highlighted menu and to save data to machines memory X Exit key Press to return to the previous menu screen START Press to set all or clear all data or begin a test sequence 5 2 Menu
81. or Fresh Brew Tea 1 PL13454000 Steam Trap for Brewer PL1345600 Adaptor Bowl 4 PL1345500 Mixing Bowl PL13484000 Lower Chamber Assembly EU Tea gt b PL13469000 Lower Chamber Assembly USA Coffee ME13714000 BELT FILTER TEA 6 PK PL13477000 SpoutlD4forTea n 6 PL13478000 Spout ID6 for Coffee gt PL13459 _______ J Pin with Traction Roller PL1341 Release Hande CC _ MO13457000 Gear Motor Series 263 gt 13718000 O Ring for Outlet Plane Support Belt Bags 20 _ ME13719000 CLEARING RIBBON KIT OLTRE Bag of 10 _ D 7 2 1181 Module Assembly B2C Machines N O CoEx Module Assembly Part No PL10283000 MT13323000 MT10847000 PL10580000 PL10282000 PL10792000 PL13971000 PL01442000 MT11655080 Not Illustrated B2C Machines Item Description Module Assembly See Page 120 Brewer Assembly See Page 119 Brewer Spout Side Tray Long Brewer Cover Grinder Chute Grinder Chute Cover Fresh Beans Canister c w Lid Freshbrew Canister Freshbrew Canister Chute Cover Drain Brewer Motor Assembly B2C Machines Brewer Motor Assembly Ref No Part No PH10190000 PL11622000 PL10283000 b ME10284000 ME10596000 ME10595000
82. orrect operation before leaving the machine To configure SureVend proceed as follows 1 From the Product Configuration menu highlight SureVend and press the lt Edit key By default SureVend is factory set to On as indicated by the status line at the bottom of the screen Sure vend Surellend Product Configuration Press EDIT to Selec 5 To disable SureVend press the Edit key to enter the SureVend On Off screen Use the A up key to select Off indicated by the filled radio button 6 Press the lt Edit key to confirm the selection and return to the SureVend screen Verify that the status line at the bottom of the screen displays Off when SureVend is highlighted 7 Pressing the X Exit key will move back to the Product Configuration screen and save the new parameter to the machines memory 6 5 5 Dry test vend This menu enables the machine to be tested configured Product Configuration without the need to be connected to the water supply Configuration Version selec tion Timers Disa ale Selec tions Su reUen d 6 5 6 Water Only No This menu enables the customer to receive Hot and Cold Product Configuration Water selections without the machine dropping a cup the Surevend Sensor must be blocked with the customer s Disable Selections mug to allow the vend to take place 6 5 7 Cup Size Selection This menu allows a preset set of values to be loaded for 7oz 9oz or 120
83. orry Out of Service Invalid temp 1 Comms error between I O amp MPU Invalid Temp 2 Machine has exceeded optimum boiler temp 3 Temperature probe fault Sorry Out of Service Brewer jam Brewer has not moved from its home Brewer Jam position and may be jammed Sorry Out of Service Brewer Not Homed Brewer not homed Brewer has not returned to its home position and may be jammed Sorry Out of Service No Monetary Device Coin mech comm Communication error detected between monetary device and machine Sorry Out of Service No Monetary Device No monetary device fatal No monetary device Machine is configured for an incorrect monetary device or the device is not responding Temporarily Out Of Service Coin mech ROM MDB coin mech ROM checksum test failed fatal error Temporarily Out Of Service Coin mech accept unplugged MDB coin mech is unplugged or faulty Temporarily Out Of Service Coin mech accept jam Coin jam detected in coin acceptor Temporarily Out Of Service Coin mech payout jam Coin jam detected in coin tube Temporarily Out Of Service Coin mech tube sensor Coin tube sensor fault detected Temporarily Out Of Service Coin mech all tubes error No useable coin tubes Machine unable to pay out Temporarily Out Of Service Coin mech tube error Problem with coin tube Tube indicates full but coin count is zero Out O
84. ow Price Press EDIT to Select Individual Prices 2 Upon entry into this sub menu all drink Individual selections available from the machine are listed along with the current drink price for oppuccino P Caffe Latte the highlighted selection The example Caffe Mocha shown illustrates an Instant Coffee selection 18 with a price set currently at 35p 3 To change the price of the highlighted instant Coffee selection press the lt Edit key The LCD will change and display the screen as shown 0 9 Lo Edit Value EDIT when Finished 4 To update the price e g increase to 45 Instant Coftee press the sequence 0 0 0 4 5 using the appropriate number keys on the drink 000 4 Bi selection keypad X 171 7 877 T ERR EDIT when Finished 5 Press the lt Edit key to return to the Individual Prices screen and verify that the new price displays in the status line along the bottom of the display Use the A up or down keys to highlight further selections 6 4 2 Entire Machine This sub menu allows the engineer to set a single price for all selections available from the machine 1 When highlighted from within the Price Price menu the LCD will display the screen with a the current value e g 40p as shown T 2 Press the Edit key to access the Entire Entire Machine Machine sub menu To update the value e g 000 set a price of 50p press the sequence 0
85. ow of coffee 6 5 3 Disable Selections This sub menu allows the engineer to disable individual or all drink selections if necessary With Disable Selections highlighted press the Edit key to access the menu Upon entry into the menu the LCD will display the screen as shown Using the A up or down keys scroll through the menu until the required drink selection is highlighted Pressing the lt Edit key will select the drink indicated by an X appearing in its adjacent box Disable Selections Disable Selections 1 If necessary continue until all required drink selections have been checked Pressing the X Exit key will move back to the Product Configuration screen and save the new parameters to the machines memory N B Pressing the START key on the drink selection keypad will check all boxes if empty disabling all drink selections or clear all boxes if previously checked 2 Onreturning to standby mode the selection button light will be extinguished next to any drink selections that have been disabled indicating to the customer that the drink choice is un available For machines fitted with carbonator it is also possible to disable either the still or sparkling option for cold drinks 3 Enter the disable selections sub menu as previously described and using the V down down until the required cold drink option is highlighted Pressing the Edit key will disable the option indicated by an
86. pected regularly and if necessary be de scaled To ensure long and trouble free operation Crane Merchandising Systems recommend that all machines have a water filter fitted We recommend and supply the Brita AquaQuell Compact water filter There are a number of ways of de scaling the heater tank The tank can be removed and scraped out with a blunttool but it can also be left inside the machine and scaling agent introduced into the tank Always remember to fit anew water filter and boiler seal after de scaling Use the following steps as a guideline only and always refer to the instructions supplied with the de scaling agents regarding dosage and de scaling time 1 Switch off the machine and open the door Remove all canisters and back covers 2 Using the drain hose fitted to the tank remove the bung and drain the water from the heater satety First Allow the water in the tank to cool before draining 3 Once all of the water has drained from the tank replace the bung into the drain hose Introduce the de scaling solution in the recommended dosage into the heater tank on the machine and allow the heater tank to fill 4 Turn off the machine and leave for approximately 40 minutes before draining the tank again following the sequence described above 5 Fita new water filter and switch on the machine Fill the tank and drain again until all traces of the de scaler are removed at least 3 times 6 Switch on the machine
87. pense Still This menu allows the engineer to select and run the cold carbonated water dispense valve once selected the valve will open for four seconds Cold Fill Selected Press EDIT to Select Press EXIT to Continue 6 3 4 Test Dispense Head This menu allows the engineer to test the dispense head motor opto sensor and home switch The correct operation is to move forward Moving three times before reversing direction Initialising and stop when the home switch is seen Idle Test Dispense Head Hot dire Dispense Head Position Calg end 1 E Test Dispense Head Dispense Head Position P Press EXIT ta Abort Press START to Begin 6 3 5 Switches amp Sensors This menu allows the engineer to view and test the operation of the switches and sensors within the machine 6 3 5 1 Waste Tray Sensor This indicates the status of the waste bucket UP Turret Sens TT Cup Dispense Switch Mua Sensor Current Empty 6 3 5 2 Cup Turret Switch This indicates the status of the index switch on the CDU Switches amp Sensors Open indicates that the cup sleeve is aligned with the throat up Iurre tre C Cup Dis spense Mua Sensor ont 6 3 5 3 Cup Turret Sensor This indicates the status of the sensor within the cup Switches amp Sensors throat LUE spense Switch Mug Sensor Current Cup Detected 6 3 5 4 Cup Dispense Switch This indicates the status of the home s
88. play the screen as shown M opposite Credit 0 00 Price 0 00 Press again strength The default strength setting for this drink selection is Normal as shown 2 To obtain a Strong or Mild beverage it is necessary to press the current drink selection button Pressing will step through the Strong and then Mild selections FB Press again for strength Press again for strength Gil mid strong Press Milk Sugar Start Press Milk Sugar Start Credit 0 00 Price 0 00 Credit 0 00 Price 0 00 3 the customer requires milk it is necessary to press the milk button Select Strength Ga Milk Credit 0 00 0 00 15 4 f Extra Milk is required the customer presses the milk button a second time third press will enable the minimum amount of Milk selection a ct Strength Milk Select Strength 4 Credit 0 00 0 00 5 If the customer requires sugar it is necessary to press the sugar button aa gt 9 Select Strength Sugar Credit 0 00 Price 0 00 6 If Extra Sugar is required the customer presses the sugar button a second time third press will enable the minimum amount of Sugar selection FE Tea Select Strength Select Strenath Sugar p Sugar Credit 0 00 Price 0 0L Credit 0 00 Price 0 00 7 the required drink has been selec
89. purge any water left in the system after the machine has been moved or shut down for any length of time 4 10 Button Machine Cool Down B2C Machines This button enables an engineer to work safely on the B2C module When this button is pressed the hot water in the pressure system 370ml of cold water is passed through the system to remove the hot water which is there at standby When complete the Message Machine Cooled is displayed and all outputs disabled at this stage once the power to the machine has been disconnected the engineer can work safely on the B2C module 4 11 Button CoEx Tablet Clean B2C Machines This button when pressed initiates the CoEx brewer tablet cleaning routine Crane Merchandising Systems recommends that this brewer cleaning routine should be carried out on a weekly basis see 4 7 B2C Brewer Unit for full details 4 12 Button 12 Reset Waste Counter F Brew amp B2C Machines This is only relevant if the feature is turned on during installation Every time that the waste container is emptied the waste counter must be reset Press button 12 on the service keypad Two audible bleeps confirm that the counter has been reset to zero 4 13 Button E Syrup Prime Still Carbonated Machines This button enables the operator to prime the syrup selections after replacing a syrup container For full details of this operation please see 2 5 Setting Up The Carbonator Unit 4 14 Butt
90. r and Card Reader will only be displayed if an MDB device is fitted to the machine 6 1 5 SureVend This menu becomes available when SureVend is enabled the Product Configuration menu see 6 4 3 SureVend 1 From the Data Recall menu scroll down and SureVend highlight SureVend then press the lt Edit Cup Drop Failures 1 key The LCD will display the screen as 2 d shown opposite From this menu screen the engineer can view and record the number of cup drop failures that SureVend has logged and also the number of SureVend assisted vends T iste Data Clear 2 the engineer has viewed the data it can be cleared via the Clear Data menu as described previously 6 1 6 Mug Vends This menu displays the number of vends that the Mug Vends machine has made without dropping a cup The data Jende can be cleared via the Clear Data menu as described previously 6 1 7 Cup Vends This menu displays the number of cup drop vends that Cup vends the machine has made The data can be cleared via the Clear Data menu as described previously 6 1 8 Print Data This menu displays the data that can be extracted from Print Data the machine when a printer is connected and the corresponding keypad number which needs to be pressed to send the data to the printer an Overall Totals 5 By Product 4 Cash 6 2 Diagnostic Menu 1 Should a fault occur within the machine the LCD will display a fa
91. ress the lt Edit key The operator can now set the days on which t Lise the Energy Saving period will take place redii freien Upon entry to the sub menu the first day Days Of Week t t3 Thursday Friday Monday will be highlighted with an empty Start z Set or Clear All box Pressing the Edit key will select the day indicated by an X appearing in its adjacent box Using the W down key and the Edit key highlight and select additional days of the week that the Energy Saving period will take place When complete press the X Exit key to return to the Event 1 screen Tip To set the required days selections quickly press the START key to check all boxes then using the W down key scroll and highlight the days selections not required and press the lt Edit key to remove the X from the corresponding box 9 Press the X Exit key three times to return to the Timed Events Menu Section 7 Technical Information 7 1 Water Services The mains water supply provides water for the heater tank and the pressure system fitted to Espresso B2C machines Water enters at the rear of the machine through solenoid operated inlet valve operating at 24v DC which opens or closes the water supply as required 7 2 Hot Water System 7 2 1 General 1 7 2 3 Water is heated in the heater tank to the required temperature by a heating element rated at 2 4 Kilowatts The mains voltage required for t
92. rmal mode by pressing Start 4 The following settings are configurable for this feature System Settings Key Less Transitions Turns thefeature ON or OFF Security Codes Enter Jug Vend PIN Modify existing PIN Security Codes Enter Free Vend PIN Modify existing PIN Only available in Engineer s menu Important note If you intend to use this feature you MUST change the password to one of your own choosing 3 3 Replacing Updating Drink Selection Decals 3 3 1 Self adhesive drink selection and pricing decals are mounted a decal carriers located behind the main panel To update drink pricing or replace drink description decals proceed as follows 1 Open the front door of the machine 2 Carefully remove the decal carrier from the machine Place the decal carrier face up on a clean flat surface 3 Updating drink pricing Carefully remove the previous price decals from the drink selection decals Update the prices where necessary using new self adhesive decals These are available as spares from the manufacturer 4 Updating drink selections and pricing When updating selection decals and prices it may be necessary to use a new decal carrier These are available as spares from the manufacturer Peel the relevant drink selection decals from their backing sheet and apply to the decal carrier using the printed guides Important Ensure that drink selections used relate to drink choices programmed int
93. s the button again to return the dispense head to its correct homed position 13 Freshbrew Models Ensure the brewer guard and brewer waste container are fitted correctly Slide the container into position directly under the brewer 14 2 Models Ensure that the brewer waste container is fitted correctly beneath the CoEx brewer unit and tea brewer unit if fitted 15 Referring to the section Programming Mode use the menu selections available to programme the required settings for correct machine operation e g drink prices disable selections time and date etc 16 If fitted check that the coin mechanism and cash box operate correctly Fill the coin tubes with correct coinage Ensure coin return mechanism functions correctly 17 Operate the machine through its complete range of selections to ensure that each vend is correctly dispensed 18 Close the cabinet door Ensure that the machine is left in a clean and safe condition 2 5 Setting Up the Carbonator Unit Where ees 1 Open the cabinet door Fit the seal 1 provided in the installation kit to the regulator as shown in the photograph Connect the regulator to the gas bottle 2 Tighten the locknut Carefully lift the cylinder into the machine ensuring that the gas supply pipe is not trapped or obstructed in any way 13 Safety First The cylinder may be heavy Always follow the correct procedure when lifting heavy objects 3 Secure the gas bottle
94. sh beans outlet slide and remove the fresh beans container along with the fresh ground coffee canister Loosen the screws securing the RH boiler cover and remove Unclip the two loom connectors to the B2C module 2 Remove the brewer waste bucket from the machine Turn off the water supply to the module using the cut off 1 located in water pipe situated under the module Un screw and remove the water inlet hose 2 to the module 3 Loosen the two lower 2 module retaining screws Carefully lift the module up and out of the machine 9 4 3 Draining down the module Draining down the module allows the engineer to safely work on system components It may also be necessary to do this for transit purposes NB A cool down cycle MUST be carried out before draining the module 1 Remove the lower cover from the module to expose the boiler blanking plug 3 Hold the collar and remove the plug Attach a length of silicone pipe to the outlet to act as a drain tube Place the other end into a bucket 2 Remove the air intake cover 5 exposing the blanking plug Access to this cover is made easier by first removing the B2C chute amp cover 4 Remove the air intake blanking plug 6 Any remaining water will be ejected from the system 3 Remove the drain tube from the outlet Replace the blanking plug and lower cover Refit the air intake blanking plug and cover Replace the B2C chute and cover to the module 9 4 4 Refitting the modu
95. spare parts that are available for the Voce For all spare parts sales and enquiries Telephone 01249 667321 Exterior View 12 Ref No OND N 10 11 12 Exterior View Parts Part No MT13807130 GL13772000 ME13870000 ME13244000 GR1381000 PL13140000 ME13141000 PL13780000 PL13786000 TBA GR13809000 PL13162000 ME13141000 PL13837000 Item Description Door Surround Glass See Keypad Assembly Door Lock See Dispense Area Components Adjustable Foot Lower Graphic Panel Reject Flap Coin Insert Reject Button Card Key Plate Upper Graphic Panel Free Vend Reject Blanker Free Vend Coin Insert Blanker rs I 2L li Ref No 1 2 3 Interior View Instant 8 Canister U LN NG SN E he E GJ Part No Item Description Canister Assembly See pages 121 to 125 FB Canister Assembly See pages 121 to 125 Mixing System See pages 111 to 112 Ref No I WIN Interior View Single Freshbrew n gt gt Z 1 uk sul di TI gt Part No Item Description Canister Assembly See pages 121 to 125 FB Canister Assembly See pages 121 to 125 Mixing System See pages 111 to 112 Oltre Brewer See pages 113 to 114 Ref No 1 2 3 4 Interior View Double Freshbrew U 7 r JL 11 ll vex Part No Item Des
96. sub menus The current date time and daylight saving when highlighted held in the machines memory are displayed in the status line at the bottom of the screen 1 Date Press the lt Edit key to enter the Date menu The date is displayed in day month year format To set the date e g 27th January 2013 press the sequence 2 7 0 1 1 3 using the appropriate number keys on the drink selection dd mm yy 1 01 00 keypad Press Arrows To Select Pressing the Edit key will move back to the Clock menu screen and save the date to the machines memory Confirm that the status line at the bottom of the screen displays the correct date when Date is highlighted N B Press Start To Change Mode Pressing the START key on the drink selection keypad allows the date to be displayed in mm dd yy format 2 Time From the Clock menu screen press the V down key to highlight the Time menu Time followed by the lt Edit The LCD will hh mm mode 12 24 display the screen as shown opposite By ryg default the time is displayed in 24 hour 24 format To enter a time of 10 30 PM press Press Arrows Select the sequence 2 2 3 0 on the drink selection keypad Press the Edit key to return to the Clock menu and save the new time Confirm that the status line at the bottom of the screen displays the correct time when Time is highlighted N B When set to 12 hour format the program
97. t Check the LCD display on the front of the machine to ensure that the water has heated to the correct temperature and that the machine is in standby mode A machine set to free vend mode will alternate the messages Please Make a Selection No Money Required N B Messages displayed in standby mode will change depending upon the monetary device fitted and how the machine is set up during programming 12 9 All Models Rotate soluble freshbrew ingredient canister outlets to upright position Remove each canister in turn and fill with the correct ingredient DO NOT place the canister on the floor or overfill with ingredient 10 B2C Models Close the outlet slide to seal the fresh beans canister outlet before removing the canister from the machine DO NOT place the canister on the floor Fill the canister with fresh coffee beans Refit the canister lid and fit the canister into the machine ensuring that it is located correctly Open the outlet slide to ensure correct operation N B To maintain optimum drink quality Crane Merchandising Systems recommend that the bean canister is replenished on a daily basis 11 Press the Cup Test button 7 located in the Service Keypad on the rear of the door and ensure that a cup is ejected cleanly from the cup drop unit 12 Press the Park Head button 8 located in the Service Keypad on the rear of the door and ensure that the dispense head moves to its fully extended position Pres
98. te selection button all of the other selection buttons will be extinguished the START buttons will light up and the LCD will Credit 0 00 Price 0 00 display the screen opposite The customer simply presses the START button and the machine will vend the drink as described above Press Start 3 2 Selecting A Drink Cold Drink Selections VOCE machines may be fitted with either a chiller or carbonator unit allowing cold water and flavoured drinks to be vended either still or both still and sparkling The following example describes how to vend a cold flavoured drink from a VOCE machine fitted with a carbonator unit 1 Press the selection button for the cold Cold Drink 1 Stid flavoured drink required on the keypad All of 1 the other drink selection buttons will be PE UNT Ha A extinguished the START button will light up uu P ng and the machine exits from standby mode Press Start The LCD will display the screen as shown Credit 0 00 Price 0 00 opposite The default setting for cold drink selections is still 1 To obtain a Sparkling drink press the current drink selection button Pressing the button again will revert back to the Still setting 2 Once the drink has been selected press the START button on the keypad The drink selection button will flash indicating that the drink is being vended Unless the customer has placed their own cup into the dispense area
99. ted press the Start button on the keypad All lit buttons will be extinguished apart from the drink selection button which flashes indicating that the drink is being vended Unless the customer has placed their own cup into the dispense area a cup will automatically be ejected from the cup drop unit into the dispense area and the drink selection will be delivered into the cup Whilst this operation is in progress the LCD will Change 0 00 Price 0 00 display the screen shown opposite 8 After the beverage has been dispensed the LCD will display the message Thank You and the machine will beep once The message on the display will change to read Please remove cup The drink can then be carefully removed from the dispense area and the machine will return to standby mode 16 9 Certain drink selections do not allow the Cappuccino strength option to be selected or milk added For example if the customer presses the Cappuccino selection button all of the other e selection buttons will be extinguished the Press Sugar Start Sugar and START buttons will light up and the Credit 0 00 Price 0 00 LCD will display the screen opposite The customer can either press the START button to vend the drink or first press the sugar button in order to add sugar to their taste as described previously 10 Other drink choices do not allow the strength Chocolate option or milk sugar to be selected For example if the customer presses the Chocola
100. ter where fitted following the instructions supplied by the filter manufacturer 2 3 Connecting the Electrical Supply AN Safety First The electrical safety of this appliance can only be guaranteed if it is correctly and efficiently earthed in compliance with National and local regulations on electrical safety Always ensure that the earthing is efficient If you have any doubts contact a qualified electrician to check the system The manufacturer declines all liability for damage resulting from a system which has not been earthed On no account should it be earthed only to the water supply pipe The appliance must be connected to mains protected by a certified safety switch double pole with a capacity appropriate for the application and in compliance with National and local regulations on electrical safety In the UK this appliance must be connected to a 230 Volt 50Hz 13 amp fused switched Socket outlet installed to the latest edition of the IEE regulations using a 3 pin BS approved 13 amp fused plug and in compliance with National and local regulations on electrical safety in other countries Important If any internal fuses become damaged or fail in any way they must be replaced by the correct fuse available from the manufacturer quoting the information written on the label adjacent to the relevant fuse holder Important If the mains lead becomes damaged in any way it must be replaced by a lead available from the manufacturer
101. tion LEN Version Selection liner Configuration version CB00_T_01BUK1 Disable Selectio Hs Surellend Dry Test Wend CBO0_T_01BUK1 Version COMFIG V1 0 Build Date 1741741 Build Time 14 48 17 6 5 2 Selection Timers This menu allow the recipes to adjusted to suit individual preferences Product Configuration l antiauration Version Ae tant Cott Jug Size Cups Pt TT EDIT ta S elect The way these drinks are set up depends on whether the machine is being used in Numeric or Build a Drink configuration Example screens are from an Instant Coffee Numeric Machine This is the length of time in seconds that the valve will remain open and can be changed by entering a new value and saving the new setting by pressing the Edit button Hot alter Hot SET edient Pro duc t Ce 0 9 to Edit value EDIT when Finished This is the length of time in seconds that the milk motor will run and can be changed by entering a new value and saving the new setting by pressing the Edit button Ingredient 1 0 9 to Edit value EDIT when Finis her ik per Tin Post Dispense delay is the time the head remains Milk E in the extended position and should be set for the last ingredient to be vended Produc bela au Whipper Time uhi Delay Ingredient 1 is the normal throw of milk Ingredient 2 is the extra throw of milk NB When the screen is showing the ingredient run time for a
102. tion and basic maintenance of your VOCE freestanding vending machine Crane Merchandising Systems always recommend that a trained technician service its equipment Crane Merchandising Systems is committed to continuous product improvement This means that the information within this documenit although correct at time of publication is for guidance only and may be subject to change without prior notice Important Safeguards Always follow these basic safety precautions when operating or maintaining your machine 1 A A Ensure that you and anyone who will operate or maintain your machine have this manual available for quick and easy reference and read all instructions carefully before commencing work Beware of Electricity Certain maintenance operations require your machine to remain connected and switched on Only trained personnel should carry out these routines and independently of all other operations Observation of safe working practices in accordance with current regulations is necessary at all times Important Unless otherwise specified always disconnect your machine from the electricity supply before commencing work Servicing the Heater Tank Espresso pressurised water system Important Water in this machine can exceed 99 C Water at this temperature can cause severe injury Espresso machines may be fitted with a pressurised water system under no circumstance should this be dismantled other than by a full trained engin
103. to prevent cross contamination of drinks The head features two separate dispense positions depending upon the drink being dispensed The mechanism is operated by a 24 DC 50 RPM motor The motor is connected to a pinion which engages with a rack on the dispense arm This mechanism is used to move the dispense head backwards and forwards A micro switch fitted to the rear of the dispense head chassis detects the home position head withdrawn not dispensing An optical sensor is also fitted and this works in conjunction with a decoder bracket attached to the rack to determine the position of the dispense head A moulded dispense head mounted at the front of the unit connects the tubes from the various mixing systems brewers and hot water to separate dispense nozzles Dispense pipe lengths are shown on pages 89 to 95 7 6 Cup Dispense Unit 1 Cups either paper or plastic are stored in tubes which are located above the cup dispense unit The unit incorporates 24v DC motor for Indexing the correct turret over the cup drop unit as required 2 The cups are separated and dropped by a cup ring The cup ring comprises six separator cams operated by a 24v DC motor which is controlled by the vending machine controller 3 The cup level is monitored by an electronic system An infrared LED cup sensor transmitter is positioned in the cup assembly above the cup splitter with an infrared detector cup sensor receiver mounte
104. u the operator can choose to allow all fields to be available for download by pressing the START key or scrolling through the list and adding an X to the required fields 3 CA304 Data Type This sub menu determines whether the the data will be displayed as currency or numerical for example assuming that the value of pound coins in the machine is 3 00 when set to currency CA304 will read 300 in the DEX DDCMP report When set to numeric it will read 3 4 Data Reset Mode This field can be set to either AUTO or SAVE from within the sub menu When set to AUTO all resettable data will be reset after a successful read 5 Event Reset Mode This field can be set to either AUTO or SAVE from within the sub menu When set to AUTO all event data will be reset after a successful read 6 Printer Baud Rate This allows the operator to set the correct baud rate for a serial printer if one is to be used It is important for this to be set correctly to ensure successful data transfer 6 8 7 Serial Flash This menu is only available when a Data Key is plugged onto J9 It allows the engineer to save and load Firmware operating system and factory default settings Default Data factory default settings Configuration Data all settings changed during programming by the engineer Configuration and Sales Data all settings changed during programming by the engineer plus sales data Language Data not used on the VOCE Syste
105. ult message and in some cases the machine may become inoperable By accessing the Diagnostic menu and viewing the fault description the engineer can in most cases clear the fault and quickly bring the machine back into service 2 When the fault cannot be remedied by the engineer and requires the services of an approved engineer the diagnostics screen text displayed enables the engineer to quickly and easily locate and repair the problem reducing machine down time 6 3 Test This menu allows the Engineer to test most of the components in the machine and also view various switch and sensor inputs to ensure correct operation On entry Cold land to the Test menu The LCD will display the screen as est Dis pense shown itches amp Sensors Press EDIT to Selec 1 Test Vend Without Cups Test Vend Door Lighting Display Keypad Test 6 3 1 Cup mechanism This menu allows the engineer to test the operation of the cup drop unit Cup Mechanism Cup Mechanism 1 Cup Mechanism 1 Press START 7 to Begin Press EDIT to Select 6 3 2 Hot Vend This menu allows the engineer to test the operation of the ingredient motors whipper motors and main heater tank valves est Dis spense Head Switches amp Sensors Press EDIT to elect 6 3 2 1 Auger This menu allows the engineer to select and run the individual ingredient motors once selected a motor will run for three seconds Hot vend Auger Auger Number Mise
106. until Timed Events is highlighted then press Backup Data Off the lt Edit key 2 Oncein the Timed Events menu press the V down key twice to highlight Backup Events Menu then press the Edit key The LCD will display the screen as shown 3 Press the 4 Edit key to access the 1 Backup Data sub menu The LCD will change and display the screen as shown By default the current State is set to Off as indicated by the status line at the bottom of the screen Start lime Days Of Week 4 Press the lt Edit key to access the State sub menu Using the down key set the state to On indicated by the filled radio button Press the Edit key and verify that the status line confirms the State is set to On 5 Press the W down key to highlight Start Start Time Time and press the lt Edit key Using the hh mm mode 12 24 drink selection keypad set the time at which the Backup event will start 37 24 Press 0 9 to Edit Value 6 Press the lt Edit key and verify that the correct start time is displayed in the status line at the bottom of the screen 7 Press the W down key to highlight Days Of Week and press the lt Edit key From this menu the operator can set the days on which the Backup event will take place To select everyday Monday Sunday press the START key on the drink selection MTWTF SS keypad The program automatically places an X in every box indicating that each day
107. witch on the cup Swilc hes amp Sensors splitter motor Open indicates that it is in the home start Was position Cup Turret Suite h Cup Turret Sensor Open 6 3 5 5 Mug Sensor Current This indicates the status of the Mug Sensor SureVend sensor 0 indicates beam not obstructed 1 indicates the beam is broken Sensor Current Current Sensor Value S ens DF c Switch Press EDIT to Select 6 3 5 6 Heater Tank Level This indicates the water level in the Main Heater Tank Switches amp Sensors Cup Turret Sens Cup Dispense Sh Mug Sens ot Current Tank Full 6 3 5 7 Tank Temp amp Heater This indicates the current temperature in the Main Heater Tank and also if the signal to turn the solid state relay is turned On or Off 6 3 5 8 Brewer Switch 1 2 This indicates the status of the brewer switch and therefore the position of the brewer Note At standby i e in the open position an Oltre Brewer the switch should At Home At standby a CoEx brewer the switch should be Off Home The brewers are numbered from left to right 6 3 5 9 Cold Fill This indicates when the carbonator is Full 6 3 6 Test Vend Without Cups Site nes 2 Sen sore Lup E Cup Dis spense i F Mug Sensor Current Heater Tank Le Je witches amp Sensors up I spense Switch Mua Sensor Current Heater Tank Level Tank Temp amp Srewer Sul EX hes amp 5
108. with the safety chain Turn on the gas supply from the bottle and ensure that the regulator 2 is indicating a gas pressure of 35 PSI 4 Place the carbonator overflow pipe into the waste bucket Fill the carbonator water bath with clean cold water until it starts to flow from the overflow pipe 5 Switch on the carbonator unit using the Cold Unit switch located near the power supply 6 Place the syrup containers in the bottom right hand side of the cabinet and insert the dip tubes into the containers ensuring that the correct flavours correspond to the drinks displayed on the selection decals 7 Prime the syrup selections ready for use by Syrup Pumps pressing button 13 on the service keypad The LCD will display the screen opposite N B Ensure that the waste bucket is empty and in place before priming the pumps Press and Hold Number 8 To prime syrup pump 1 press and hold button 1 on the drink selection keypad until the syrup appears from the dispense head Repeat for syrup pump 2 by pressing and holding button 2 on the drink selection keypad Press the X Exit key to return the machine to standby mode Empty the waste bucket and refit to the machine 9 Test vend the carbonated drinks to ensure correct operation of carbonator unit Check for leaks and ensure that the machine is left in a clean and safe condition Close the door If a still unit is fitted ensure that the ingredient timers for syrup drink 1 and 2 are
109. ypad to set the time If necessary use the up or W down key until AM 10 11 appears in the dotted box Press the Edit key to return to the Event 1 screen Verify that the correct start time is displayed in the status line at the bottom of the screen Press the W down key to highlight Stop Time Stop Time and press the Edit key From this menu the PT operator sets the time at which the free vend hh mm f mode 12 24 period will end Press the sequence 1 4 3 0 30 24 using the drink selection keypad to set the er time Press Arrows To Select Press the Edit key to return to the Event 1 screen Verify that the correct stop time is displayed in the status line at the bottom of the screen Press the down key to highlight Days Of 2218 Of Week Week and press the lt Edit key The Meer RN operator can now set the days on which the Thursday free vend period will take place Upon entry to HEEN the sub menu the first day Monday will be Start 7 Sel or Clear Al highlighted with an empty box Pressing the lt Edit key will select the day indicated by an X appearing in its adjacent box Using the W down key and the Edit key highlight and select additional days of the week that the free vend period will take place When complete press the X Exit key to return to the Event 1 screen Press the down key to highlight Selections Selections and press the Edit
110. z drinks Prod u ct Configuration elections Surel fond Cup Size Selection Cry Test Vend _ Water Only Ho Cu 6 5 8 Cup Mechanism This menu enables the cup drop unit to be switched UCI Configuration on or off the default is On This is for users who 11 4 14 wish to vend drinks into their own cups SureVend tee ET Wend still monitors the cup station and will not dispense Water Oniy Cup drinks without in the dispense area Selection 6 5 9 Water Module This menu enables a slave water module to be switched Product Configuration on or off the default is Off IL 1 Water Only Cup Db Size Selec tion Cup Mechanism 6 5 10 Low Water Reset In normal operation a machine will only allow the boiler to fill for two minutes after which the inlet valve will be closed and the machine turned off until the machine is power cycled If this feature is turned on the machine will allow the inlet valves to be opened every thirty minutes for a further two minutes as required without it being power cycled Product Configuration er Only No Lup Up Size Selection Cup Me Wn sn Water dule 6 5 11 Water Compensation CoEx machines only This sub menu allows the engineer to set the B2C water system to vend the correct amount of water for individual site operating conditions Important the Grinder Calibration must be carried out before setting the Water Compensat
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