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1. 2 Don t put ic your hand J on the crossbar Place the display into the bottom housing with 2 of M5x30mm screws and 4 of M4x8mm screws l6 Setting up the display Connecting the LVDS and 24V LVDS Connector 14pin Setting up the display 17 Reinstalling the bottom housing covers Reinstall the bottom housing covers with 20 screws M3x6mm Setting up the display Opening the user door for HDMI connector amp AC switch power cord Front Side 450 nits Back Side 700 nits AC Switch Full size stand installation Step 162 40 950 00 OurLine Setting up the display 210 00 210 0
2. DH550C DL550C Dual Side Display User Manual Disclaimer BenQ Corporation makes no representations or warranties either expressed or implied with respect to the contents of this document BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes Copyright Copyright 2014 BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of BenQ Corporation Table of Contents Table of Contents Be EE a eeu iieri niet rater 2 2 Important Safety Instructions sess 4 Safety precautions and 4 Dol 6 Package CONTENT 9 9 PACKIN E MV SI C N 12 Setting up the display eese 14 Tearing down the bottom 14 Placing the dual side display into the botto
3. Colori 1600 900 60 0Hz Range 6500K 9300K 11500K User Define Default 9300K If you choose User Define gains and offsets of red green and blue are adjustable 0 100 Default 70 0 100 Default 70 0 100 Default 70 24 Setting up the display OSD setting menu Press MENU to select one of the following and then press gt or 4 to select the desired level Horizontal Default 50 Vertical Default 50 Transparency Default 0 OSD Time Out Default 50 OSD Rotation 0 0 1 90 2 270 3 360 Default 0 0 Setting up the display 25 Setup menu Press MENU to select one of the following and then press gt or 4 to select the desired level Setup 1600x900 60 Language English Espanol Frangais Deutsch Italiano Portugu s PyccKuu HAP 232 X Default English Input HDMI I HDMI2 Default HDMI2 Display Size Full Screen Smart Fit 4 3 Smart4 3 Default Full Screen Reset No Yes Default No 26 Troubleshooting Troubleshooting INE ONE SES No picture is displayed The power cord is Plug in the power cord disconnected 2 Make sure the power switch 2 The main power is switched on switch on the back of 3 Connect a signal connection the display is not to the display switched on 3 The selected input has no connection 4 The display is in standby mode Interference displayed on Caused by surr
4. x 861 9 x 23 4 U oe mm Stand 452 4 x 952 7mm Top view SET Weight 94 5 KG Material SECC Surface Treatment Painting in Black color T 1609 76 968 mm box Packing 1068 400 735 mm box2 Weight 48 KG boxl 62 KG box2 Environmental Operating Temp 0 40 C Conditions Operating Humidity 20 80 Option IPC 28 Product Dimensions Product Dimensions 450 40KLlutline 952 70 lt gt 162 40 2 e Y 861 90 Hutline i 22 2 lA 683 40Clpenino fs lt QC Cu al lt m i 25 E Cul av Y 280 00 a 5 d e 340 00
5. 0 210 00 210 00 e eff lt As below arrows directed use the 10 screws M6x20mm to secure the display with the full size stand 20 Setting up the display Step 2 Fixed wheel to fix by the brake As below arrows directed use the 4 screws MIOxIO0mm to secure the product to the ground Setting up the display 21 Using the remote control Press to turn power on off o MENU Press to enter OSD setting menu 4 Press move right in OSD setting menu O 4 Press to move left in OSD setting menu Q a Press to move up in OSD setting menu Q Press to move down in OSD setting menu EXIT Press to exit menu selection 22 Setting up the display OSD menu Press MENU into the OSD setting menu and then press or to select the item at last press EXIT to exit menu Luminance menu Press MENU to select one of the following and then press gt or 4 to select the desired level 1 1600x900 60 0Hz Brightness1 Range 0 100 Default 100 Contrast Range 0 100 Default 50 Color menu Setting up the display 23 Press MENU to select one of the following and then press gt or 4 to select the desired level Color Temperature Red Green Blue
6. 2 CARTON TOMM MIN HEIGHT BOTTOM CARTON BOTTOM CUSHION PACKAGE FOR ROLLER BOTTOM HOUSING TOP CUSHION 6 UPPER CARTON T PLASTIC GRIP Package content Packing list Remote controller Dual side displ ual side display x Battery CR 2025 3V g Bottom housing x Power cord x Key xl M4x8mm screw x4 M5x30mm screw x4 M6x20mm screw x10 sy Full size stand with wheels MIOxIOO0mm screw x4 12 Package content Overview Top View Front View Side View Back View Package content 13 Dual side display Display Set Dual side remote control sensor Stand with user hole x 10 User door with locker 14 Setting up the display Setting up the display Tearing down the bottom housing ae I Putting the bottom housing straight and remove 20 screws M3x6mm to tear down its covers Setting up the display 15 Placing the dual side display into the bottom housing Notice There is a product label at the front side of the display When placing the display into the bottom housing please make sure this side face front
7. access to the power Important Safety Instructions 7 IPC Industrial PC installation This display DH550C DL550C contains a plate metal to be attached to your IPC The relative position of the screw holes is shown below You can choose proper screw holes to apply The dimension of IPC space 270 181 26 5mm 3 UV i 243 00 122 00 85 00 64 50 ig I 1 6 H e 11 UO i gt as Ln Ln ig o Y CN screws M3x6 5mm Tear down the IPC fixed sheet metal pi first Important Safety Instructions 2 Set amp fix the IPC amp Reinstall the IPC fixed sheet metal with 4 screws M3x6 5mm 3 Set amp fix the IPC Don t need reinstall the IPC fixed sheet metal with 4 screws M3x6 5mm Package content 9 Package content Unpacking This product is packed in a carton together with the standard accessories Due to the size and weight of this display it is recommended to move it with at least two people After opening the carton ensure that the contents are complete and in good condition Package CARTON TAPE MIN HEIGHT 70MM S TOPCUSHON 7 PLASTIC GRIP ERODES Package content 10 Package
8. at all times If your power cord is missing please contact your local service center Don t subject the display to severe vibration or high impact conditions during operation Don t knock or drop the display during operation or transportation Provide an earthing connection before the mains plug is connected to the mains And when disconnecting the earthing connection be sure to disconnect after pulling out the mains plug from the mains Maintenance To protect your display from possible damage do not put excessive pressure on the display Unplug the display if you are not going to use it for an extensive period of time Unplug the display if you need to clean it with a slightly damp cloth The screen may be wiped with a dry cloth when the power is off However never use organic solvent such as alcohol or ammonia based liquids to clean your display To avoid the risk of shock or permanent damage to the set do not expose the display to dust rain water or an excessively moist environment f your display becomes wet wipe it with dry cloth as soon as possible e If a foreign substance or water gets in your display turn the power off immediately and disconnect the power cord Then remove the foreign substance or water Don t store or use the display in locations exposed to heat direct sunlight or extreme cold Important Safety Instructions 5 Read and follow these instructions when connecting and using your d
9. isplay Unplug the display if you are not going to use it for an extensive period of time Unplug the display if you need to clean it with a slightly damp cloth The screen may be wiped with a dry cloth when the power is off However never use alcohol solvents or ammonia based liquids Keep the display out of direct sunlight and away from stoves or any other heat sources Remove any object that could fall into the vents or prevent proper cooling of the display s electronics Don t block the ventilation holes on the power box Keep the display dry To avoid electric shock or permanent damage do not expose it to rain or excessive moisture When turning off the display by detaching the power cable or DC power cord wait for 6 seconds before re attaching the power cable or DC power cord for normal operation When positioning the display make sure the power plug and outlet are easily accessible Consult a service technician if the display does not operate normally after having followed the instructions in this manual 6 Important Safety Instructions Usage Remote controller precautions Power function of the remote controller works only when pointing to the front side of the display the other functions work at either side Front Side 450 nits Back Side 700 nits There is a user door at the front side Power connection to the device The display shall be installed nearby the socketes for easy
10. m housing 5 Connecting the LVDS and 24 16 Reinstalling the bottom housing covers 7 Opening the user door for HDMI connector amp AC switch 18 Full size stand installation 2 2 19 Using the remote control eese 21 OS Bai AC ee ee ee 22 MCU ISSO OGM REPRE 26 DSC I 27 Product Dimensions eere nennen 28 4 Important Safety Instructions Important Safety Instructions Safety precautions and maintenance Use of control adjustments or procedures other than those specified in this documentation may result in exposure to shock electrical hazards and or mechanical hazards Read and follow these instructions when connecting and using your display Operation Keep the display out of direct sunlight and away from stoves or any other heat sources Remove any object that could fall into ventilation holes of power box or prevent proper cooling of the display s electronics Don t block the ventilation holes on the power box When positioning the display make sure the power plug and outlet are easily accessible When turning off the display by detaching the power cord wait 6 seconds before re attaching the power cord for normal operation Ensure the use of an approved power cord provided by BenQ
11. ounding Move the display to another the display or audible electrical appliances or location to see if the noise is heard fluorescent lights interference is reduced Color is abnormal The signal cable is not Make sure that the signal cable is connected properly attached firmly to the jack on the display Picture is distorted with The signal cable is Make sure the signal cable is abnormal patterns not connected prop attached firmly erly 2 Check the video signal 2 The input signal is source to see if it is beyond beyond the the range of the display capabilities of the Please verify input display specifications After Images still be A still picture is displayed Do not display a still image for seen on the display after for an excessive period excessive period of time the display is powered of time since this can cause a permanent off after image remaining on the display Specifications 27 Specifications Item Specifications Model name DH550C DL550C Screen size 55 inch diagonal Resolution 1920 x1080 Pixel Display Area 1209 6 H x 680 4 V E Digaley Contrast Ratio 3000 I Brightness 450 nits 700 nits 450 nits 450 nits View angle 178 H 178 V Color Gamut 72 Surface Treatment Haze 11 3 ea NOME Input AC100 240V 50 60Hz 2 7A Power Power Consumption 230 W typ Light source LED 2029 7
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