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1. This section discusses new and changed functionality in MOSS 2 0 additionally it points out some common usage errors and highlights best practices to avoid them Creating Back up and Restore Files This functionality has been improved to make it easier to create and save back up files See the document Using DropBox with iLabs Moss for instructions moss instructor brief user guide docx Page 44 Cengage Learning MOSS 2 0 Claims Tracking Claims Tracking is anew module to version 2 0that simulates receiving an electronic EOB or Provider Payment Advice PPA report from an insurance carrier The PPA populates based on each payer s fee schedule entered in MOSS You can find the fee schedules by going into File Maintenance gt Lists gt 1 Insurance Centers Find the appropriate insurance carrier and then click on the Tab for Fee Schedule Follow these steps to generate a PPA From the Main Menu click on the button for Claims Tracking You can choose one specific payer orall payers Then entera start date and end date Best practice Be sure the dates are formatted as XX XX 20XX MOSS will look forall claims billed during the start date and end date that youindicated and generate a Provider Payment Advice PPA You can click the Printiconto send the PPA to your local printer Rescheduling The steps for rescheduling an appointment are slightly changed from version 1 0 Here are the steps m Findan already
2. m Once addedto your Bookshelf click on Instructor Companion Site Under Book Resources select Answer Key Files Compare Reports m Downloadtoa location on your local computer moss instructor brief user guide docx Page 8 Cengage Learning MOSS 2 0 User Account Types MOSS 2 0 has four different user account types Security levels each with different access rights m Student m Instructor m Admin m SuperAdmin Users can edit their account by inputting their username and password in the space provided and clicking onthe Manage My Account button Student Account A Student useris able to edit their Student account with the exception of the Student ID and Login ID which will be used as a unique identifier If a student is enrolled in more than one course utilizing MOSS he or she will need multiple Login IDs created Each textbook includes different exercises and Answer Keys but all utilizethe same initial dataset thus is it critical to create multiple Login IDs so all data stays separate Students can make changes to their account including changing their password by clicking on the Manage My Account button on the logon screen Student accounts can be created by an Instructor Admin or SuperAdmin user Instructor Account Users with an Instructor account will have many capabilities including the ability to m Create classes m Add Student accounts individually or import Student accounts froma list NOTE Student accounts w
3. Add since you are adding a new patient 1 Employment School Type Cengage Learning 5 You have been workingin the Patient Information tab Now we will enter Insurance information Click on the Primary Insurance tab Secondary Insurance Other Information and A Coverage P Click on the magnifying glass to the right of Field 1 Insurance Plan 3 Using Your Name or your pet s name or any fictitious name of your choosing fillin the following fields with made up information We will refer to this as Your Patient inthe remainder of this walkthrough Last Name First Name SSN Gender Date of birth Address City State Zip code Home phone Employment status Use the drop down and select Employed Highlight Flexihealth PPO In Network and click Select In Field 2 click the radio button to the left of Self Note that when you do this several fields of the Policyholder Information section beloware autopopulated with your entriesin the Patient Information screen Brief User Guide Page 31 12 3 2014 Fill out the following additional fields ID Number 12345678 Group Number CENO1 Office copay 20 00 Accept assignment YES Signature on file YES In Network PAR YES Click Save Click Close until you return to the Main Menu 10 1 Verifying Insurance Eligibility 1 Atthe Main Menu click Online Eligibility You will receive a search prompt Type the first f
4. Eighth Edition Mosay Capstone Simulation for Coding m Lindhet al Comprehensive Medical Assisting Administrative and Clinical Competencies Fourth Edition m Fordney etal Administrative Medical Assisting Fifth Edition Audience This document addresses the needs of MOSS instructors Objectives The document introduces instructors to the following m Installing Moss 2 0 Network and Single User Version Getting started with the software m Managing different accounts and data m Reporting m Moss 2 0 iLabs moss instructor brief user guide docx Page 4 Cengage Learning MOSS 2 0 Installing Moss 2 0 Network Version System Requirements The minimum server system requirements to install MOSS 2 0 network version are WindowsServer 2003 or 2008 with all applicable service packs m Microsoft SQLServer 2005 or 2008 SQL Server Express 2005 or 2008 is also supported m NET Framework 2 0 m MDAC 2 8 SP1 The minimum client system requirements to install MOSS 2 0 network version are m Operating System Windows XP Windows Vista Windows 7 m 800x600 display resolution m 50 MB free hard disk space Installation Instructions Installation instructions are found onthe ReadMe file included on the MOSS 2 0 Network CD ROM Brief User Guide Page 5 12 3 2014 Installing Moss 2 0 Single User Version System Requirements Processor minimum required by operating system Memory minimum required by operating system Operating Syste
5. MOSS Restore Utility m You will see another pop up box called WOSSRestore Click Restore MOSS from Backup MOSSRestore WARNING The database restore is an irreversible process Itis recommended that you make a backup copy of the current database before restoring from an older version m Warning Message MOSS Restore Click Yes MOSS Restore This will restore a backup copy of the MOSS database A Do you want to continue Click Yes to pick a backup file used for restoring or No to cancel the operation Brief User Guide Page 57 12 3 2014 m The window displays where you can select a backup MOSS mdb file to restore Click Dropbox under the Favorite Links After selecting Dropbox you will notice the backup file displays Select the file saved as a backup Click OK EE Please select a backup MOSS mdb file to restore xl Gur he Administrator Dropbox ke Organize y 3 views New Folder Favorite Links Eos SBackup_07112014_0622 E Desktop 7 Computer E Documents Ee Pictures R Music i Recently Changed Searches d Public Folders A File name MOSSBackup_0711201 4_062256 mde Access Databases gt MDE 7 4 m Moss Restore displays Click Yes MOSS Restore You are about to restore the file C Users Administrator Dropbox MOSSBackup_07112014_06225 6 mde and OVERWRITE the master MOSS database C Users Administrator AppData Local MOSS MOSS accdr Do
6. Manage Students Manage Classes and Reporting MOSS Management Console gt LOGIN LEVEL Admin Manage Data Manage Instructors Manage Students Manage Classes Reporting moss instructor brief user guide docx Page 12 Cengage Learning MOSS 2 0 m Iflogginginas an Instructor you will see four 4 tabs Manage Data Manage Instructors Manage Students Manage Classes and Reporting 8 MOSS Management Console gt LOGIN LEVEL instructor Manage Data Manage Students Manage Classes Reporting Student accounts do not provide access to the Management Console When entering their name and password on the logon screen students are taken directly into the MOSS 2 0 program Add Admin or Instructor Accounts Afterclicking on the Add button you can create an Admin or Instructor account by completing the request information shown on the screen and clicking Save Information requested includes E Firstname m Last name m Middle initial MI this field is not required but can help to differentiate users with the same first and last names m Password and re enter password m Active de selecting this checkbox will make the account inactive and prevent the user from accessing MOSS m Notes field allows you to enter any notes regarding the account that you may wish to retain A logon ID will automatically be created forthe user The logon ID is the user s first initial followed by theirlas
7. Network Version Additionally another main difference between the two versions is how they are installed and where the database is saved In the Single User Version the program is installed on an individual computer and all data student work is saved to that computer s hard drive Inthe Network Version the program is installed on the school s server and all data student work is saved to the school s server What s New to MOSS 2 0 New to the Single User Version m Claims Tracking module to simulate receiving electronic remittance advice reports from insurance carriers m Separate fee schedules foreachinsurance type m CMS 1500 claim forms populate based on the insurance type selected m Several reports added including prebilling report monthly report and individual patient ledger report m Increased simulation time within program with a 2008 2013 appointment date range m See the New Changed Functionality section below for specific functionality updates moss instructor brief user guide docx Page 60 Cengage Learning MOSS 2 0 New to the Network Version m Completely redesigned and streamlined Instructor s Console for more intuitive usability m Established security levels for students instructors administrators and superadministrator m Rebuilt infrastructure to accommodate more concurrent users m New Comparison Student Data Report and improved Student Usage Report m Ability to support multiple books
8. PPA m From the Main Menu click Claims Tracking m You can choose one specific payer orall payers m Then entera start date and end date Best practice Be sure the dates are formatted as XX XX 20XX m MOSS will look forall claims billed during the start date and end date that you indicated and generate a Provider Payment Advice PPA m Click the Print icon to sendthe PPAto your local printer Rescheduling Brief User Guide Page 61 12 3 2014 The steps for rescheduling an appointment are slightly changed from version 1 0 Here are the steps m Findan already created appointment and open up the Patient Appointment Form as you would normally either using the Search function or double clicking on the calendar entry m On the Patient Appointment Form check the box next to Rescheduled then select Needs Different Date from the drop down menu to the left So far this isthe same as in 1 0 The next stepis where things differ m Now click on the calendariconinthis same row on the left of the row A new calendar will appear Note that this calendar is called Practice Reschedule m On the Practice Reschedule calendar navigate to the new date you would like to select Double clickinthe new time slot on the new date When you do this it will appear that nothing has seemingly happened m Clickthe Close button onthe lower right side of the calendar Nowyouare back on the original Patient Appointment Form
9. and products across the curriculum Are there any changes to the way MOSS 2 0 functions compared to MOSS 1 0 On the whole MOSS 2 0 functions very similar to MOSS 1 0 and users of 1 0 should find itto bea similar experience in terms of interface and functionality There have been afew functionality changes to enhance the user experience This section discusses new and changed functionality in MOSS 2 0 additionally it points out some common usage errors and highlights best practices to avoid them Creating Back up and Restore Files This functionality has been improved to make it easier to create and save back up files See the above sections on Creating Back up Files and Restoring Back up Files for detailed ste p by step procedures This functionalityis only available to Student Users when working inthe Single User Version this is the same as in MOSS 1 0 inthe Network Version the network administrator has an option to create back up and restore files of the entire network database Claims Tracking Claims Tracking isa new module to version 2 0that simulates receiving an electronic EOB or Provider Payment Advice PPA report from an insurance carrier The PPA populates based on each payer s fee schedule entered in MOSS You can find the fee schedules by going into File Maintenance gt Lists gt 1 Insurance Centers Find the appropriate insurance carrier and then click on the Tab for Fee Schedule Follow these steps to generate a
10. brief user guide docx Page 38 Cengage Learning MOSS 2 0 m Claims Tracking simulates receiving an electronic explanation of benefits EOB or remittance advice RA froman insurance carrier m Posting Payments allows you to input payments received by the practice from patients or insurance companies as well as enter adjustments to the account m Patient Billing allows you to generate a bill to be sent directly to the patient to collect any outstanding balances m File Maintenance this isa utility area of the program that contains common information used by various systems within the software In this area you can create and restore Backup Files change your password turn Feedback Mode and Balloon Help onand off and more Changing Your Password If you do elect to change your password be sure that you write your new password down and keep itin a secure place Passwords cannot be reset once changed itis advisable to keep the default password NOTE You are not required to change your password you can continue to use the default password If you choose to change your password it can be done inthe File Maintenance area of the program m Click File Maintenance from the Main Menu screen m Click on the button next to1 Change Password m Enter the current password Student1 and then your new password m Click Change Password when you are finished Brief User Guide Page 39 12 3 2014 Printing to a Printer Some element
11. computer that is part of the school computer network which has MOSS Network installed Students may certainly use the single user version CD on their home computer for additional practice moss instructor brief user guide docx Page 64 Cengage Learning MOSS 2 0 How do create a backup file in MOSS Single User Version Please note these instructions are for the single user version only In the network version the network administrator follows a different routine to back up the network database Instructions are found in the How to Use MOSS Network Version file on this Support website m Click File Maintenance Click Backup Database File Maintenance Database Management Lists Practice Information Help 1 Change Password Use to change your login password m ClickYes Now select alocationto save your backup file We recommend that you save the database ona flash drive in most computers this is your E or F computer drive When saving your file you may also choose to rename the file You may rename the file to anything you choose however you must keep the file extension mde in the file name 2x B My Recent Documents B Desktop A My Documents g My Computer g My Network Places Keep mde file extension File namd E Backup Through Unit 1 mde 4 i Save as type Brief User Guide Page 65 12 3 2014 m Click Save when you are finished You will recei
12. created appointment and open up the Patient Appointment Form as you would normally either using the Search function or double clicking on the calendar entry m On the Patient Appointment Form check the box next to Rescheduled then select Needs Different Date fromthe drop down menu to the left So far this is the same as in 1 0 The next stepis where things differ m Now click on the calendariconinthis same row on the left of the row A new calendar will appear Note that this calendaris called Practice Reschedule m On the Practice Reschedule calendar navigate to the new date you would like to select Double clickinthe new time slot on the new date When you do this it will appear that nothing has seemingly happened m Clickthe Close button on the lowerright side of the calendar m Nowyouare back on the original Patient Appointment Form Note that the new appointment date appears in the rescheduling row Click Save Appointment At this point the new date is populated inthe blank field on the reschedule row and the new appointment is posted onthe calendar Brief User Guide Page 45 12 3 2014 Payment Posting MOSS 2 0 does not allow corrections to posted payments in orderto accurately generate patient ledgerreporting Itis recommended that students create backup files prior to starting the payment posting section as well as throughout this section If amistake is discovered the student can restore a recent back
13. list and click the Add button since you are addinga procedure to the patient s account 4 information i The Procedure Posting screen will open At the top of the screen enter the following Brief User Guide Page 33 12 3 2014 autopopulated Diagnostic Codes a V70 0 Diagnostic Codes b d leave blank Ref Number 123 POS choose 11 Office from the drop down From date today s date To date leave blank only used for hospital multiple day services CPT code 99203 note that when you do this the Charges field is Click the Post button at the bottom left side of the screen e Click the Post Payment button to post the co payment The Posting Payments screen opens This is where it gets alittle tricky but you can do it At the top of the screen in the Procedure Charge History you will see a row that lists the procedure charge you just posted HIGHLIGHT that row Now click the Select Edit button at the bottom of the screen This allows you to apply the payment to that procedure charge 4 P mnt Type x 7 10 Adjust Reference 8 11 Adj Amt If you have done this correctly the Balance Due field should read 200 00 If it doesn t do not proceed Go back to Step 8 2 Payer INO1 FlexiHealth PPO In Network 3 Date Insurance P mnt Patient Payment Adjustmen 4 Balance Due Patient Payment 9 20 00 Note that when you enter 20 00 the Balance Due field updates to
14. to complete the MOSS procedures and exercises in our computer lab as well as at home Can students work on MOSS in a computer lab Can students work at home This can be accomplished by using the single user version of MOSS 2 0 but following these specific instructions MOSS needs to be installed on each computerin the lab Each time the student uses MOSS the student needs to create a Backup File when he orshe leaves that computer The Backup utility is found in the File Maintenance section of the program That Backup File should be saved onto aflash drive or other portable media The next time the student is ready to use MOSS the student should insert the flash drive and use the Restore utility in the File Maintenance section of the program The student should restore the Backup File that was created So at the end of each session the student will create a Backup File saving all work accomplished and at the beginning of each session the student will restorethe most recent Backup File to continue at the spot where he orshe left off Students can work at home provided they have installed MOSS onto their home computer Then they would follow the same instructions for creating and restoring Backup Files as described above If we have adopted MOSS Network Version can students also do theiractivities work at home The network version of MOSS is not portable between school computers and home computers Students must do their work on a
15. 14 Click the View button This generates a Claim Submission Report that can be printed Click on the X to exit out of the form a Click Close to return to the Main Menu Claims Tracking Generating an Electronic EOB a e eee This generates a Provider Payment Advice that can be printed Instructors students can use this Provider Payment Advice to them post simulated payments from an insurance company Click onthe X to exit out of the form ga Click on the X onthe payer screen to return to the Main Menu Generating Patient Statements At the Main Menu click on Patient Billing 2 A Patient Billing screen will appear Enter the following information Remainder Statement select the radio button next to this option Provider Dr Heath Service dates Enter today s date in the From and Through fields Patient name select All from the drop down Click the Process button moss instructor brief user guide docx Page 36 Cengage Learning MOSS 2 0 This generates a Remainder Statement that can be printed Click on the X to exit out of the form Click Close on the Patient Billing screen At this point the Main Menu may be minimized on the bottom of your screen Click to maximize it How to Use Medical Office Simulation Software MOSS 2 0 Single User Version with iLabs Technical Support For technical support navigate to http support cengage com to create acase and receive contact options Phone Hours of O
16. 180 00 10 Nowfillin the following fields l 3 Date today s date Patient Payment 7 choose PATCASH from the drop down Patient Payment 8 leave blank moss instructor brief user guide docx Page 34 Cengage Learning MOSS 2 0 2 Payer INO1 FlexiHealth PPO In Network 3 Date 9 3 2010 Insurance P mnt Patient Payment Adjustments Balance Due mnt Type 7 PATCASH 10 Adjust a 180 00 eference apoo a o 11 Adi Amt 50 00 hount Paid 000 9 20 00 12 Deductible 0 00 EE OOOO g Post Cancel Select Edt ew Ledge Close Click the Post button Click Close until you return to the Main Menu Generating an Insurance Claim At the Main Menu click on Insurance Billing 3 2 The Claim Preparation screen appears Fill in the following information Sort order choose Patient Name from the drop down Provider choose Dr Heath Service dates type today s date as both from and through dates Patient name choose All from the drop down Payer Click on All Click Prebilling Worksheet This should generate a document with your procedure onit This document can be printed Click on the X to close the worksheet Only close the worksheet not the entire program Back on the Claim Preparation screen click Generate Claims Transmit EMC E You should see a health insurance claim form with your information populated Click on Brief User Guide Page 35 12 3 20
17. M 0 2014 2 30 PM 2014 11 14 AM Type Outlook Item Outlook Item Outlook Item Outlook Item Outlook Item Documents d Music Pictures BE Videos Rs CID2571251 png R instructor_account png 2014 8 33 AM Ma PMT question 5 1 PNG 2 2014 2 54 PM 2014 3 45 PM PNG image PNG image PNG image 4 Text Document 1 jE Computer WIN7x64 032913 C 4 Windows Installer Package 1 G Public nyalbnas01 P TT nyalbnas01 T 8 e A G Dev nyalbnas01 U a XP cument 1 G2 Temp chcinfp07 X LJ linksExport tet Text Document 8 2014 10 58 AM Windows Installer pi patient xps 2014 11 40 AM XPS Document Creating Backup Files Backing up your MOSS database is just like saving a documentor other file on your computer Creating a backup file allows you to save all of the work you ve completed up until that point You may create a backup file of the work you ve completed in the program at any time Backup files are very useful for example if you realize you have made a mistake and cannot correct it you could restore a previous backup file and start the exercise over again We recommend creating a backup file frequently minimally at the end of each Unit or Job In the iLab environment you will use DropBox to save your back up files Forinstructions on using the DropBox please see the document Using DropBox with iLabs Moss New Changed Functionality in MOSS 2 0 and Best Practices
18. MEDICAL 2 0 OFFICE SIMULATION SOFTWARE INSTRUCTOR BRIEF USER GUIDE TO MANAGING MEDICAL OFFICE SIMULATION SOFTWARE Contents Introduction Introduction Audience Objectives Installing Moss 2 0 Network Version System Requirements Installation Instructions Installing Moss 2 0 Single User Version System Requirements Installation Instructions Getting Started Importing Answer Keys Downloading Answer Keys for Comparison Reports User Account Types Student Account Instructor Account Administrator Admin Account SuperAdmin Managing Admin and Instructor Accounts The Management Console Dashboard Add Admin or Instructor Accounts 10 11 12 12 13 Version 2 MOSS 2 0 Last Edited 12 3 2014 Edit Admin or Instructor Accounts Delete Admin and Instructor Accounts Managing Student Accounts Add Individual Student Accounts Edit Student Accounts Delete Student Accounts Import Student Lists Import Student Lists in a Citrix Environment Import Student Lists and Loading the Initial Data Set Disseminating StudentIDs Managing Classes Add Class Edit Class Delete Class Assign Students to a Class Managing Data File Maintenance Backup Restore Reporting Student Tracking Report Comparison Report Using Multiple MOSS Associated Textbooks Concurrently Navigating Medical Office Simulation Software How to Use Medical Office Simulation Software MOSS 2 0 Single User Version with iLabs Tech
19. Note that the new appointment date appears in the rescheduling row Click Save Appointment At this point the new date is populated in the blank field on the reschedule row and the new appointment is posted onthe calendar Payment Posting MOSS 2 0 does not allow corrections to posted payments in orderto accurately generate patient ledgerreporting Itis recommended that students create backup files prior to starting the payment posting section as well as throughout this section If amistake is discovered the student can restore a recent backup file and restart the exercise Patient Billing Whena patient billing statement is generated the deductibles column appears to be rounding up any amount that should be in dollars and cents It only does this in the Deductibles column the Current Balance column shows the correct exact amount moss instructor brief user guide docx Page 62 Cengage Learning MOSS 2 0 Secondary Insurance Billing During secondary insurance billing MOSS takes the remainder amount of a claim after primary insurance has paid the claim and generates anew claim billing the remainder amount only For instance if the claimis for 65 and primary insurance pays 24 83 MOSS creates a secondary insurance claim for 40 17 Additionally secondary insurance billingis only triggered by apayment from the primary insurance Procedure Posting MOSS 2 0 automatically populates the patient s doctor on the proced
20. SuperAdmin account cannot be deleted Brief User Guide Page 11 12 3 2014 Managing Admin and Instructor Accounts Within MOSS 2 0 you can create edit delete and inactivate Admin and Instructor accounts However only the SuperAdmin account has the ability to alter Admin accounts To manage an Admin or Instructor account click on the appropriate tab Manage Administrators or Manage Instructors on the Management Console dashboard In addition to adding editing and deleting an account from the tab you can also m Search for an account by last name m Show Allaccounts this button restores the default view after performing a search m View only active accounts by deselecting the Include Inactive checkbox The Management Console Dashboard When a SuperAdmin Admin or Instructor user logs into the program the user is taken to the Management Console dashboard The Management Console dashboard is made up of several tabs Each tab allows you to manage a different aspect of MOSS 2 0 The number of tabs visible to users will depend on the Security level account type m Ifloggingin as the SuperAdmin you willsee six 6 tabs Manage Admins Manage Data Manage Instructors Manage Students Manage Classes and Reporting E MOSS Management Console Manage Administrators Manage Data Manage Instructors Manage Students Manage Classes Reporting m flogginginasan Admin you will see five 5 tabs Manage Data Manage Instructors
21. accounts are created using the Import Student List feature the initial dataset must be loaded by the student the first time the program is accessed The student should follow these steps m On the Logon screen select Login Level Student Name enter student s User Name Password moss1 m Click Manage My Account m On the Setup Students screen click Save Record Brief User Guide Page 19 12 3 2014 m Click OK to import the initial dataset m Click OK when the process is complete Once complete the number 1 will appear in the grayed out Seeded field m Back on the Logon screen click OK to enterthe program Disseminating Student IDs To make disseminating Student Login IDs as easy as possible we recommend you make available one paper copy of the CSV file used to import the student list into MOSS 2 0 to students on the first day of class Ask the students to record their user information and keep the information in asafe place You may also want to inform them to log on to MOSS to change their password from the default Students can make changes to their account by clicking on the Manage My Account button on the logonscreen NOTE Ifa student forgets his her password an Admin or Instructor can use the Edit Student button to reset the password moss instructor brief user guide docx Page 20 Cengage Learning MOSS 2 0 Managing Classes Within MOSS 2 0 you can add edit delete and inactivate Classes To manage cl
22. ackup file from alist of available backup files Highlight the file you wish to restore and click Restore m You must enteryour SuperAdmin password your SA password for SQL Server to complete the process m Afterentering the password a message will appear confirming that all other users are off of the server Click OK to continue If users are connected to the database it will close their connection and they will lose any workin progress m When backupis complete a confirmation message will appear Click OK to continue Brief User Guide Page 25 12 3 2014 Reporting From the Reporting tab in MOSS you can report on Students orclasses There are two different types of reports available in MOSS m Student Tracking Report m Comparison Report Student Tracking Report The Student Tracking Report provides you with the time each student spends inthe program delineated by module i e Patient Registration Procedure Posting etc Youcan reporton an individual student or an entire class To run a Student Tracking report m Click on the Reporting tab m Select the desired report type Student Reporting reports on an individual student Class Reporting reports on all students assigned to a specificclass m Select the Student or Class depending onthe report type you selected in step 2 fromthe drop downmenu m Click Student Tracking A PDF report will be created with the desired information The Student Tracking report conta
23. ample if Michael Brownis inthe Computers in the Medical Office course in the morning he would use Login ID mbrown for that class only For his afternoon course Medical Office Procedures he would use Login ID mbrown2 That way the data and activities for each class stay separate NOTE At the Instructor Security level student names will not appear on the Manage Students tab until students are assigned to the instructor s Class Atthe Admin and SuperAdmin Security levels all student names in the database are present on the Manage Students tab at all times moss instructor brief user guide docx Page 16 Cengage Learning MOSS 2 0 Edit Student Accounts To edit an Account highlight the desired account and click the Edit Student button The user information for that account will appear onscreen You can edit the following information Class change the class for which the student is enrolled from the drop down menu First name Last name Middle initial not required Gender not required Active de selecting this checkbox will make the account inactive and prevent the user from accessing MOSS Password and re enter password You cannot change a user s Login ID Click Save to save your changes NOTE Ifa student forgets his her password an Admin or Instructor can use the Edit Student button to reset the password Delete Student Accounts To delete an Account highlight the desired account and click the Dele
24. asses click on the Manage Classes tab on the Management Console dashboard If you have an m Instructor account you will only see Class Names for which you are the Assigned Instructor m AdminandSuperAdmin account you can Filter by instructor Show All accounts this button restores the default view after filtering the view Add Class Afterclicking on the Add Class button you can create a class by completing the request information shown on the screen Information includes m Class typeinthe name of the class you wish to create m Class PW class password not required m Class Active de selecting this checkbox will change the class from active to inactive m Instructor select the instructor s name from the drop down list you wish to assign to this class For information on how to assign students to a class refer to the Managing Classes Assign Students to a Class topic Click Save to create the class Brief User Guide Page 21 12 3 2014 Edit Class Afterclicking on the Edit Class button you can make changes to an existing class by completing the information shown onthe screen Information includes m Class typeinthe new name of the class m Class PW class password not required m Class Active de selecting this checkbox will change the class from active to inactive m Instructor select the instructor s name from the drop down list you wish to assign to this class For information on how to assign
25. base Is MOSS 2 0 compatible with Office 2010 Yes Is the Network Version compatible with a Citrix server The Network Version has been tested in Citrix version 4 0 with the Citrix ICA Client version 9 230 50211 0 and is compatible with this environment Directions for installing MOSS 2 0 Network Version ona Citrix server are found at the end of the Network Version ReadMe Installation Instructions eitheron the MOSS Support Center Website Installation tab oron the CD ROM Brief User Guide Page 67 12 3 2014 Document Revision History Document Description Author Editor Version 10 27 2014 Initial Draft Courtney Cozzy 12 1 2014 2 Edits Rose Williams 12 2 2014 moss instructor brief user guide docx Page 68 Cengage Learning MOSS 2 0
26. category you wish to update by clicking onthe name m Update the desired information by placing your mouse in the data field and making any changes m Click Save to save yourchanges A confirmation box willappear Click OK Click Close to return to the File Maintenance menu moss instructor brief user guide docx Page 24 Cengage Learning MOSS 2 0 Backup The Backup function allows you to create a reserve copy of all the data files in MOSS to protect against a system failure Only Admin and SuperAdmin users are able to perform a backup To create a backup file m Clickon Backup from the Manage Data tab of MOSS m A window will appear requesting a name forthe backup file Itis recommendedtouse afile name of moss_backup_xxxxxx With the x representing the current month date and last two digits of the current year m Click OK to create the backup file Once the backup file has been created you will receive a confirmation screen Click OK to complete the backup process Restore The Restore function allows you to restore the MOSS database to a previous pointintime Only Admin and SuperAdmin users are able to restore the database IMPORTANT All MOSS users must be logged off of the system in order to performa restore To restore a previous database m Clickon Restore from the Manage Data tab of MOSS m Click YES when prompted to restore an old MOSS database backup m You willbe asked to choose a specific b
27. eted message displays Click OK Backup Completed Backup was successful and saved to C Users Administrator Dropbox MOSSBackup_07112014_062256 nde Figure 10 Backup Completed m You have now saved your backup into Dropbox Restoring from Dropbox Instructions on How to restore your Database through backup utility m Clickon Moss icon on the PAN m Login with you Name and Password E3 Logon 1 Name EE 2 Password RREAAAAT Page 55 Brief User Guide 12 3 2014 E From the Menu Click File Maintenance E3 Medical Office Simulation Software ETA SAKIS E ale fe Student No Student1 so es taa Vesicn 2 ete DELMAR Feedback Mode z a CENGAGE Learning m Click Restore Database j File Maintenance ay Change Password Use fo change your login password 2 Backup Database Use to backup your current MOSS database file Students should back up their work daily 3 Restore Database Use to restore a backed up MOSS database file Closes MOSS and starts the restore utility 4 Clean Restore Database Files Use to erase all existing data to repeat exercises from the beginning of the book Page 56 MOSS 2 0 moss instructor brief user guide docx Cengage Learning m You will be prompted with the pop up message Click Yes Would you like to restore an old MOSS database backup Clicking Yes will exit this MOSS session and start the
28. ew letters of Your Patient s last name and press Enteron your keyboard x arere P Sate eee p eaeoe Scheduling an Appointment At the Main Menu click on Appointment Scheduling moss instructor brief user guide docx Page 32 Cengage Learning MOSS 2 0 the field that says GO TO type today s date mm dd yyyy Press Enter on your keyboard In the column under Heath double click inthe cell next to 10 00 AM You will receive a search prompt Type the first few letters of Your Patient s last name and press Enteron your keyboard On the top right side of the screen you will see acalendar Just beneath the calendar in Highlight yourname in the patient list and click the Add button since you are adding an appointment to the schedule The Patient Appointment Form screen will appear Populate this screen with the following information e Physician click on the magnifying class and select Heath e Duration choose 45 minutes from the drop down Reason choose New Patient Visit from the drop down Click OK through the confirming prompt and then click Close on the Patient Appointment Form screen Your appointment is now posted on the Practice Schedule Posting a Procedure and Copayment a At the Main Menu click Procedure Posting You will receive a search prompt Type the first few letters of Your Patient s last name and press Enteron your keyboard 1 3 Highlight your name in the patient
29. for students to enter information exactlyas it appears in the book without abbreviation unless shown in the book To run a Comparison Report m Click on the Reporting tab m Selectthe desired report type Student Reporting reports on an individual student Class Reporting reports on all students assigned to a specific class m Select the Student or Class depending on the report type you selected in step 2 from the drop downmenu m Select the Answer Key to which you would like to compare the answers a student or class as selected it step 3 provided m Click Run Comparison Report A PDF report will be created with the desired information Brief User Guide Page 27 12 3 2014 The following information is provided onthe report for each Student included inthe report m Patient case study patient name m Identifier identifies the part of the program where the issue occurs Patient Patient Information tab within Patient Registration Insurance Insurance tab within Patient Registration Guarantor Guarantor tab within Patient Registration Visit Appointment Appointment Schedule Notes Notes section within the Patient Ledger Claim Procedure Posting and Insurance Billing m Problem identifies the issues as an omission or keystroke discrepancy Bad Entry keystroke discrepancy the student entry is different than the answer key Missing Entry the student did not type anything into the field m Field spec
30. he dropdown menu not required for initial student account creation but strongly suggested E Firstname m Last name m Middle initial this field is not required but can help to differentiate users with the same first and last names m Gender thisfieldis not required but can help to differentiate users with the same first and last names m Active de selecting this checkbox will make the student inactive and prevent the user from accessing MOSS Brief User Guide Page 15 12 3 2014 m Password the default student password is moss1 the password can be reset if desired A Login ID will automatically be created forthe user The logon ID is the user s first initial followed by theirlast name In the event of multiple users with the same first and last name the Login ID will adda number to the end of the name i e JSmith JSmith1 JSmith2 and so on a aj Setup Students Class Medical Office Procedures v First Name Bob Last Name Wiley Middle Initial Gender StudentActive Student Password Re Enter Password sccded Click Save Record to create the account Click OK to import the initial dataset and click OK again when the process is complete Once complete the number 1 will appearin the grayed out Seeded field Ifa student needs to be assigned to multiple classes the student will need a unique Login ID for each class that is the student will need to be set up multiple times inthe database For ex
31. hese new dates fees etcin activities and screen shots Is there a network version available with MOSS 2 0 Yes Medical Office Simulation Software MOSS 2 0 Network Version ISBN 1 4354 3848 5 is a separate purchase The Instructor s Console has been completed redesigned for more intuitive navigation and to support more concurrent users Brief User Guide Page 59 12 3 2014 What s the difference between the Single User Version and the Network Version The user experience of the MOSS program is the same in both versions that is once the user logs into the program he or she sees the same Main Menu screen and the user functionalityis the same in both versions The main difference is that the Network Version includes an Instructor s Console which provides course management functions When launching the Network Version the user willimmediately see additional login options forstudents instructors administrators and superadministrators that are not available inthe Single UserVersion Loggingin as a Student will take the user directly to the program Logging in as Instructors Administrators or Superadministrators will take the user to the Instructor s Console In the Instructor s Console you can set up different classes track student usage of the program and get reporting on correct and incorrect student entries See the How to Use MOSS Network on this Support site for detailed userinstructions on MOSS 2 0
32. ificfield within the module where problemis reported m User Answer answerthe userinput m Master Answer answer provided inthe Answer Key moss instructor brief user guide docx Page 28 Cengage Learning MOSS 2 0 Using Multiple MOSS Associated Textbooks Concurrently MOSS 2 0 Network Version is associated with a number of different textbooks including m Getting Started inthe Computerized Medical Office Second Edition by Cindy Correa m Medical Office Procedures Eighth Edition by Diane Timme and Phillip Atkinson m Coding Simulation for Coding by Stacey Mosay Each textbook includes different exercises and Answer Keys but all utilize the same initial dataset In the event that an individual student may be enrolled in more than one course that uses MOSS itis important to create unique Login IDs ensuring the integrity of data entered into the program If a student needs to be assigned to multiple classes the student will need a unique Login ID for each class that is the student will need to be set up multiple times inthe database For example if Michael Brownis inthe Computers in the Medical Office course in the morning he would use Login ID mbrown for that class only For his afternoon course Medical Office Procedures he would use Login ID mbrown2 That way the data and activities for each class stay separate Brief User Guide Page 29 12 3 2014 Navigating Medical Office Simulation Software Logging In to MOSS 2 0 si
33. ill not be visible to instructors on the Manage Students tab until students are assigned toa class to which that instructoris assigned Ifa student needs to be assigned to multiple classes or another Instructor multiple IDs will need to be created for that student m Edit Student accounts NOTE Instructors can only edit students who are assigned to theirclass m Addstudentstotheirclass Deactivate Student accounts Brief User Guide Page 9 12 3 2014 Instructors do not have the ability to re activate students see Admin Account m Remove students from their class m View and edit information on classes for which they are the assigned instructor m Run reports on students or classes for which they are the assi gned instructor Instructor accounts can be created by an Admin or SuperAdmin user The InstructorIDlogonis automatically generated and is the first initial followed by last name of the instructor In the event of multiple users with the same first and last name the logon ID will add a numberto the end of the name i e smith JSmith1 JSmith2 and so on The passwordis initially assigned by the Admin or SuperAdmin Instructors can change their password or make other changes to their account by typing their user name and password and then clicking on the Manage My Account button on the logon screen Administrator Admin Account The Admin user will have all rights assigned to the Instructor level In addition users w
34. ing to use the software ona consistent basis m Login as the SuperAdmin and create Admin account s For instructions on how to create an Admin account refer to the section entitled Managing Admin and Instructor Accounts Note that once you have created the appropriate Admin accounts you most likely will never need to log in as the SuperAdmin again unless you re adding or deleting Admins m Aftercreating the Admin accounts you or the appropriate Admin users can create the appropriate Instructor accounts For instructions on how to create an Instructor account referto the section entitled Managing Admin and Instructor Accounts m In addition Admins may choose to Create a Class and then Assign an Instructor to that Class For instructions on howto create a Class and Assigning an Instructor toa Class refer tothe section entitled Managing Classes Importing Answer Keys NOTE It is recommended that the Answer Keys are uploaded as part of the installation routine as this function must be performed at the server level Importing Answer Keys allow you to utilize the Comparison Report functionality within the program This application MUST be run on the SQL Server machine m Download Answer Keys from the appropriate Instructor Companion Site to the local computer See the next topic Downloading Answer Keys for Comparison Reports forstep by step instructions m Copythe Answer_key_Import exe from the MOSS 2 0 Netwo
35. ins the following information for each Student included in the report m Studentnumber StudentID m Firstname students first name m Last name student s last name m Module name name of module completed m Duration amount of time spentin module m Date last date student accessed the module m Class classin which studentis assigned moss instructor brief user guide docx Page 26 Cengage Learning MOSS 2 0 Comparison Report The Comparison Report compares the student s entries in the program against specific Answer Keys The report is designed to be a tool for instructors to help gauge student progress and proficiency in the program it does not grade the student s answers The report only provides details on student answers that do not match the answers provided inthe Answer Key The Comparison Report identifies two types of issues Missing entries and Bad entries Missing entries indicate an item that was not keyed into the program by the student Bad entries indicate an item that does not match the answer provided inthe Answer Key Whilethe intent of these entriesis to show typographicerrors items that are marked Bad entries donot necessarily indicatei ncorrect answers For example if the student types St and the master answeris Street this entry would appear on the Comparison Report indicating a discrepancy however the answeris notincorrect A best practice to avoid these types of Bad entries would be
36. ith an Admin account will also have the following capabilities m Add Instructor accounts m Edit Instructor accounts m Delete Instructor accounts m Assignstudents to instructors m Re activate Student accounts m Data management including the ability to back up the database and restore a backed up database m Reporting including the ability to report on all students and classes inthe system Most day to day administration of MOSS 2 0 is handled at the Admin account level Admin accounts can only be created by the SuperAdmin user The logon AdminlDlogonis automatically generated and is the first initial followed by last name of the administrator Inthe event of multiple users with the same first and last name the Login ID will add a numberto the end of the name i e JSmith JSmith2 and so on The passwordis initially assigned by the SuperAdmin Administrators can change their password or make other changes to their account by clicking onthe Manage My Account button on the logon screen moss instructor brief user guide docx Page 10 Cengage Learning MOSS 2 0 SuperAdmin The SuperAdmin account is the only account provided at the time of installation The SuperAdmin user name and password can never be changed The SuperAdmin account will have rights assigned to both the Instructor and Admin levels In addition the SuperAdmin will have the ability to m AddAdmin accounts m EditAdmin accounts m Delete Admin accounts The
37. low moss instructor brief user guide docx Page 42 Cenga ge Learning MOSS 2 0 Brief User Guide Right click on the file patient xps and then choose Download from the dropdown menu C fi https www dropbox com home EE Apps Jira f Linkedin C Brain ac Paystub TimeCard MOSS Dropbox Files patient xps Share link amp Download E Photos Getting Started pdf Sharing Links MOSSBackup_07112014_062256 mde eeu sates atient xps h Get Started 2 s 5 Share link Delete Rename Move Copy Previous versions Rename document file file 2 Move More v 7 11 2014 8 50 AM 7 15 2014 1 57 PM 33 mins ago Shiraz Rizvi v NOTE you are not downloadinginside the iLabs environment You are downloading on to your computer Page 43 12 3 2014 By default your file will download in the folder called downloads on your computer Right Click on the downloaded file and select print to your printer Ses gt Search Organize v Favorites E Desktop ie Downloads 23 Dropbox E Recent Places 3 Libraries Include in library v Share with v Burn New folder Name 4 Tech Support Issue 1256 msg J FW Anatesse Software updates msg 4 PNG image 3 BA TechSprt1256 Medical Assisting Exam Re BA RE Difficulties with Cengage MindTap J Re MindTap Grading in Points versus per Date modified 013 10 55 AM P
38. m Microsoft Windows XPe with Service Pack 2 Windows Vista Windows 7o 75 MD free hard disk space 800x600 monitor display Recommended Microsoft Access 2007 Microsoft Access Runtime supplied on disk Microsofte Windowse Windows XPo Windows Vista and Windows 7e are trademarks of the Microsoft Corporation Installation Instructions Here s how you install MOSS 2 0 Single User Version m Close allopen programs and documents m Place the MOSS 2 0 CD into your CD ROM drive m MOSS 2 0 should begin setup automatically Follow the on screen prompts to install MOSS and Microsoft Access Runtime Click Next Click I Accept the terms of the license agreement Click Next Click the button next to TYPICAL as the setup type Click Install m If MOSS does not begin setup automatically follow these instructions Double click on My Computer Double click the Control Panel icon Utilize the Add Remove Programs feature for specific instructions on how to use please reference the User Manual for your Operating System Click the Install button and follow the prompts as indicated in Step 3 m When youfinish installing MOSS it will be accessible through the Start menu Start gt Program gt MOSS 2 0 moss instructor brief user guide docx Page 6 Cengage Learning MOSS 2 0 Getting Started Afterinstalling MOSS 2 0 you may want to perform the following tasks before beginn
39. ngle user Double click the MOSS icon on your desktop or select MOSS 2 0 from the Start menu At the logon screen click OK User name and password are autopopulated You are now on the Main Menu screen of MOSS You will see 10 buttons inthe middle of the screen These buttons allow you to navigate to the various areas of the program 4 Very important On the bottom left side of the screen you will seea Status Panel area Make sure that the radio button next to Feedback Mode is not filledin If itis just click on the circle to de select it Before proceeding to the walk through it should look like this 4 Status Panel Student No Student1 Feedback Mode Logging In to MOSS 2 0 network g Double click the MOSS icon on your desktop or select MOSS 2 0 from the Start menu At the logon screen enter your username and password and click OK Note User names and passwords are set up by Instructors or Administrators of the program For more information please refer to the document MOSS Network Version Help How to Use Documentation 1 3 You are now on the Main Menu screen of MOSS You will see 10 buttons in the middle of the screen These buttons allow you to navigate to the various areas of the program moss instructor brief user guide docx Page 30 Cengage Learning MOSS 2 0 Registering a New Patient e At the Main Menu click Patient Registration You will receive a search prompt Click
40. nical Support Getting Started with iLabs Getting Started with MOSS 2 0 Single User Version New Users Existing Users Navigating within the Program Changing Your Password Printing to a Printer Creating Backup Files moss instructor brief user guide docx Cengage Learning 14 14 15 15 17 17 17 19 19 20 21 21 22 22 22 24 24 25 25 26 26 27 29 30 37 37 37 38 38 38 38 39 40 44 Page 2 MOSS 2 0 New Changed Functionality in MOSS 2 0 and Best Practices 44 Creating Back up and Restore Files 44 Claims Tracking 45 Res cheduling 45 Payment Posting 46 Patient Billing 46 Secondary Insurance Billing 46 Procedure Posting 46 Search functionality 46 Appendix 47 Dropbox FAQs 47 Whatis drop box 47 How Does It Work 47 What Is Dropbox Functionality 47 Backup Up to Dropbox 48 Backing up your work to Dropbox 52 Restoring from Dropbox 55 Frequently Asked Questions 59 What products can use MOSS 2 0 with 59 We have previously adopted the MOSS 1 0 Network Version Can we continue to use it with the new edition of Correa 59 Is there a network version available with MOSS 2 0 59 What s the diffe rence between the Single User Version and the Network Version 60 What s New to MOSS 2 0 60 Are there any changes to the way MOSS 2 0 functions compared to MOSS 1 0 61 Can purchase MOSS 2 0single user version sepa rately 63 We wantour students to complete the MOSS procedures and exercise
41. ode Copyright 2008 D Cengage Leaming in LL RIGHTS RESERVED ENGAGE Learning Figure 6 MOSS moss instructor brief user guide docx Page 52 Cengage Learning MOSS 2 0 m File Maintenance Screen displays Click Backup Database Ea File Maintenance x Use to backup your current MOSS database file Students should back up their work daily 3 E Restore Database Use fo restore a backed up MOSS database file Closes MOSS and starts the restore utility 4 Clean Restore Database Files Use fo erase all existing data fo repeat exercises from the beginning of the book Figure 7 File Maintenance m It will prompt you with the warning message displays Click Yes j would you like to backup your current MOSS database Ce e Figure 8 warning message Brief User Guide Page 53 12 3 2014 m You will see File Save option screen Click Dropbox under favorite links File name is prepopulated Click Save E File Save xj Organize 23 Views v __ New Folder Name f Date modified Type v Size X _ Getting Started pdf Favorite Links Documents Ml Desktop 7 Computer E Pictures fe Music 4 Recently Changed Searches d Public Folders A File name oema A E ATA ESAE Save as type All Files Hide Folders Figure 9 File Save moss instructor brief user guide docx Page 54 Cenga ge Learning MOSS 2 0 m You will see the Backup compl
42. on course Medical Office Procedures he would use Login ID mbrown2 That way the data and activities for each class stay separate To search fora student type the student s last name into the search box and click Search To restore the default view click View All To remove students from aclass highlight a student from the Students in Class list and click on Remove from Class button The student should then appear in the Unassigned Student list NOTE At the Instructor Security level until students are assigned to that instructor s class student names will not appear onthe Manage Students tab Atthe Admin and SuperAdmin Security levels all student names inthe database are present on the Manage Students tab at all times Brief User Guide Page 23 12 3 2014 Managing Data There are three capabilities related to managing data m File Maintenance m Backup m Restore Admin and SuperAdmin users will see all three of these options on the Manage Data tab For Instructor users only File Maintenance will be visible File Maintenance The File Maintenance function allows you to add to the core data that isloaded inthe system when MOSS 2 0 isinstalled Do not change the data already existing inthe program as that may negatively impact other program users To make changes to the core data m Click on File Maintenance from the Manage Data tab of MOSS Alistof all the data categories that can be changed will appear m Select the
43. ost practice management software programs and includes buttons that provide access to specific areas Clicking on a specific button will allow you to work in that area of the program Alternatively there is an icon bar along the top left to quickly access the areas of the software or the user may choose to navigate the software by using the pull down menus below the software title bar Program areas m Patient Registration allows you toinputinformation about each patientinthe practice including demographic HIPAA and medical insurance information From the Main Menu screen click on the Patient Registration button to search fora patient orto add a new patient using the command buttons along the bottom of the patient selection dialog box m Appointment Scheduling allows you to make appointments and also cancel reschedule and search for appointments MOSS allows for block scheduling as well as several print features including appointment cards and daily schedules m Procedure Posting allows you to apply patient fees for services When procedures are input into the procedure posting system the software assigns the fee to be charged according to the fee schedule forthe patient s insurance m Insurance Billing allows you to prepare claims to be sent to insurance companies forthe medical office to receive payment for services provided You can generate and print a paper claimor simulate sending the claim electronically moss instructor
44. oucan alsoimport multiple students into the system When creating multiple student accounts fora class it isrecommended that the Import Student List feature is utilized Referto the Import Student Lists topic for information on how to perform this task To manage Student accounts click on the Manage Students tab on the Management Console dashboard In additionto adding editing and deleting an account from the tab you can also m Filterstudents by class m Filterstudents by instructor m Search for an account by last name m ShowAll accounts this button restores the default view after filtering the view or performing a search m View only active accounts by deselecting the Include Inactive checkbox NOTE At the Instructor Security level student names will not appear on the Manage Students tab until students are assigned to the instructor s Class Atthe Admin and SuperAdmin Security levels all student names inthe database are present on the Manage Students tab at all times NOTE If a student needs to be assigned to multiple classes the student will need a unique logon ID for each class that is the student will need to be set up twice in the database with two logon IDs Add Individual Student Accounts Afterclicking on the Add Student button you can create a single student account by completing the request information shown on the screen Information requested includes m Class selectthe class for which the student is enrolled from t
45. peration Monday Thursday 8 30am to 9 00pm EST Friday 8 30am to 6 00pm EST Chat and Webform Hours of Operating 24 7 Getting Started with iLabs m Visit www cengage com medicaloffice http ilabs eccouncil org m New Users Are you a new user Create an Account to register your access code and get started m Existing Users Already have an account with Cengage Learning iLabs Simply log into your existing account to register anew access code or begin a new session m Once logged in select the link to Redeem Training Key m Enter the access code provided and select Redeem Training Key m Followthe online prompts to launch iLabs Double click onthe MOSS icon to launch MOSS Brief User Guide Page 37 12 3 2014 Getting Started with MOSS 2 0 Single User Version Login URL http www cengage com medicaloffice New Users Click on Create an Account and complete required registration information and click to Save Existing Users Already have an account with Cengage Learning iLabs Simply log into your existing account to register a new Training Key or to begin a new session m Once loggedin select the link to Redeem Access Code m Enter the access code provided and select Redeem Access Code m Followthe online prompts to launch iLabs NOTE Record your username and password ina safe place forfuture reference Navigating within the Program The Main Menu screen orients you to the general functions of m
46. re MOSS and launch the lab Please notice there is a Drop Box shortcut on your desktop if you need to access later To use the drop box double click on the icon Itis used to save documents for printing later backing up the MOSS database and other files needed throughout the course moss instructor brief user guide docx Page 48 Cengage Learning MOSS 2 0 Figure 2 Drop Box m Double click on Drop Box icon as shown inthe picture below and you will see the Dropbox setup screen a Email Password Click an tha cionin link gn up Brief User Guide Page 49 12 3 2014 m It willtake you to the sign up screen as shown in the picture below After filling out the information click on the button Signup a gt g a Mea ssarizvi mD me com Sigri Irs Figure 3 signup moss instructor brief user guide docx Cengage Learning Page 50 MOSS 2 0 m Screen below will show you that drop box was successfully installed SS Dropbox Setup he Conmgratulations Open my Dropbox folder Figure 4 setup complete Brief User Guide Page 51 12 3 2014 Backing up your work to Dropbox Following these steps below me and Password and click on OK Figure 5 Moss Logon m You will see the Medical Office Simulation Software screen Click File Maintenance Ea Medical Office Simulation Software 2 se Status Panel Student No Student a Cana athe Smee Veal e e DELMAR Feedback M
47. rk Version CD onto a hard drive This must be done BEFORE you run the application m Aftercopyingthe Answer_key_Import exe onto a hard drive run the application m Selectthe Answer Key location by clicking on the Choose Folder button The folder containing the answer key file MUST have full read and write privileges for the user m Afterspecifying the SQLServer authentication and the location of the Answer Files click on Import Answer Keys Your Answer Keys will be imported into the program and will now appear inthe Reporting tab of the Management Console Brief User Guide Page 7 12 3 2014 Downloading Answer Keys for Comparison Reports Answer Key files are available for download on the Instructor Companion Site that accompanies each book m Getting Started inthe Computerized Medical Office Second Edition by Cindy Correa Medical Office Procedures Eighth Edition by Diane Timme and Phillip Atkinson m Coding Simulation for Coding by Stacey Mosay To access the Instructor Companion Sites m Goto login cengage com sso and login with your Faculty user name and password If youare a first time user click on Create a New Faculty Account m Inthe field AddaTitle to Your Bookshelf type the author s last name or book title or ISBN of the book you are using m Select the correct book and edition and click Continue m Select the option to add the Instructor and Student Companion Site Resources and click Add to My Bookshelf
48. s in our computer lab as well as at home Can students work on MOSS ina computer lab Can students work at home 64 If we have adopted MOSS Network Version can students also do theiractivities work athome 64 How dol create a backup file in MOSS Single User Version 65 How dol restore my backup file MOSS Single User only 66 We are thinking about purchasing the Network Version and need to know how students will save their work W hat file save options are there 67 Is MOSS 2 0 compatible with Office 2010 67 Is the Network Version compatible with a Gtrix server 67 Brief User Guide Page 3 12 3 2014 Document Revision History 68 Introduction Medical Office Simulation Software MOSS 2 0is generic practice management software realisticinits look and functionality which helps users prepare to work with any commercial software used in medical offices today With a friendly highly graphical interface MOSS allows users to learn the fundamentals of medical office software packages in an educational environment MOSS isa simulation of a practice management software and we have made every effort to make it as real world as possible It isan educational tool and students are able to learn valuable skills that can be transferred toa real world program Use MOSS 2 0 Single User Version with Correa Getting Started in the Computerized Medical Office Fundamentals and Practice Second Edition Timme Atkinson Medical Office Practice
49. s of the MOSS application will require you to print To do this you will use the Microsoft XPS Document Writer Click print from any menuin MOSS and you will see the xps document writer This will allow you to save printed documents in your drop box folder See the screenshot below To access your printed files open the folder where you saved them The default location is the My Documents Folder Click Start in the bottom left corner then on My Documents to see yourfiles m Click Print Fs Patient Appointment Form 1 Patient Account ALBOOT Patient Name Josephine Albertson gt Appointment 2 Physician Heath L D MD J 3 Date Wednesday October 21 2009 z 4 Time 10 00AM_ 5 Duration 15 minutes 10 45 AM 6 Reason v2 E moam 11 00 AM T15 AM 7 Frequency Single X 8 No of Visits 1 17 30AM 9 Status 11 45 AM z pt M Checked In Note Sore throat sneezing 12 00 PM I No St runny nose 12 15 PM Hasan 12 30 PM J Lunch I Rescheduled Date Hl E 12 45 PM I Canceled Reason Dt Ho 1 00 PM VM Confirmed DatefTme SSCS tsm EA seven ma 1 45 PM Status 4 m Satis pan Record M lofi lo Fj et Search Student No 3 View Create Apporm i cnr n Carer Close Feedback Mode 6 Copyright 2008 Delmar Cengage Leaming inc fGHTS RESERVED NAN ere ae cearning m You will be prompted with the Save the file as You will name the file for example pa
50. students to a class refer to the Managing Classes Assign Students to a Class Click Save to create the class Delete Class To delete aclass highlight the desired class and click the Delete Class button A confirm window will appear on screen Click Yes to delete the account NOTE Deleting a class will also Unassign all students currently assigned to that class Assign Students to a Class The concept of class is a grouping of students for convenience It allows you to report on groups of students more easily Admins or Instructors can assign multiple students to a class quickly and easily by clicking on the Edit Class button You can also assign students toa class when creating anew class or when creating a new individual student account To assign students to an existing class m Highlight the class name from the Manage Classes tab m Clickon the Edit Class button m Highlight astudent from the Unassigned Student list and click the Add to Class button The student should appear in the Students in this Class list moss instructor brief user guide docx Page 22 Cengage Learning MOSS 2 0 Ifa student needs to be assigned to multiple classes the student will need a unique Login ID foreach class that is the student will need to be set up multiple times inthe database Forexample if Michael Brownis inthe Computers in the Medical Office course in the morning he would use Login ID mbrown for that class only For his afterno
51. t name In the event of multiple users with the same first and last name the logon ID will adda numberto the end of the name i e JSmith JSmith1 Jsmith2 and soon A unique account should be created for each Admin or Instructor working in MOSS users should not share accounts Brief User Guide Page 13 12 3 2014 Edit Admin or Instructor Accounts To edit an Account highlight the desired account and click the Edit button The userinformation for that account will appearon screen You can edit the followinginformation First name Last name Middle initial MI not required Password and re enter password Active de selecting this checkbox will make the accountinactive and prevent the user from accessing MOSS Notes field allows you to enter any notes regarding the account that you may wish to retain not required You cannot change a user s Login ID or Security level account type Click Save to save your changes NOTE If an Admin or Instructor forgets his her password the password can be reset by using the Edit button Delete Admin and Instructor Accounts To delete an Account highlight the desired account and click the Delete button A confirm window will appear on screen Click Yes to delete the account moss instructor brief user guide docx Page 14 Cengage Learning MOSS 2 0 Managing Student Accounts Within MOSS 2 0 you can create edit delete and inactivate individual Student accounts In addition y
52. te Student button A confirm window will appear onscreen Click Yesto delete the account Import Student Lists The Import Student button will allow you to quickly import multiple students into MOSS 2 0 To import students you must first create a simple CSV file containing the student data to be imported The CSV file should only contain four fields m FirstName m Last Name m User Name this will becomethe user s Login ID m Password Brief User Guide Page 17 12 3 2014 An example file format is provided below First Last User Name Name Name Password Monica Prime mprime moss1 Robert Allison rallison moss1 When determining the user name user s Login ID itis strongly recommended to use the student s first initial and last name as showninthe example above The username you create will become the student s Login ID which cannot be changed once assigned If you have two students inthe system with the same first initial and last name it is recommended that you use the first two letters of the user s first name or the user s first name and middle initial when creating the user s Login ID NOTE StudentxX should not be used as a User Name suchas Student1 Studentz etc The password is case sensitive It is recommended that you use the default password for students moss1 when assigning passwords using a CSV file Afterclicking on the Import Students button a File Open dialog box will appear with the file t
53. tient Xps Click on Browse Folders EN Save the file as _ x OO E v Aghinistrator Documents ey 2 Save as tyfe XPS Document xps Browse Falders Cancel YZ moss instructor brief user guide docx Page 40 Cengage Learning MOSS 2 0 Select Dropbox under Favorite Links Click Save Your print file is saved in your Dropbox folder Gl Save the file as 4 Printed_Appointment xps 7 Computer E Documents Ee Pictures i Music 4 Recently Changed More Folders a File name patient xps 7 Save as type XPS Document xps ef Hide Folders Brief User Guide Page 41 12 3 2014 m To print your file that you save on dropbox Double click on the dropbox icon Dropbox folder will open where you saved your file Patient Xps Seethe screen below rm Dropbox J m Administrator Dropbox X File Edit View Tools Help Organize vy Views v Name Date modified v Type _ Getting Started pdf Dropbox bMOSsBackun 07112014 062256 mde Favorite Links E Documents a patient xps E Pictures fe Music yj Recently Changed IA Searches d Public You will be able to print your file s from your computer and make sure you are outside of your iLabs By going to www dropbox com and signin with your username and password Afteryou signin you can download the file to your computer from Dropbox Please see screen be
54. u login You can create a new account or loginto an existing account you may already have previously What is drop box lt 3 are Is a tool that helps you store files whatever they are and access them any time wherever you How Does It Work Dropbox creates a special folder on all your devices Any time you need to save a file dragitinto the folderand at a blink of an eye it will appearin the same folders on all the other devices be it laptops PCs mobile phones or iPads The tool works perfectly well with all the existing platforms Microsoft Windows Mac OS Linux Android OS iOS BlackBerry What Is Dropbox Functionality m Storing files of any type Dropbox can store video audio clip art documents photos and what not m Syncing stored files across all your devices Dropboxsynchronizes any file you edit with all your devices m Sharing files with others Sendalink to any of your files or share a whole folder with other users Brief User Guide Page 47 12 3 2014 Backup Upto Dropbox Step by step Instructions on how to signin to your Dropbox m Login with your username and password gt fi BG https eccouncil learnondemand net User Hi Apps Jira J Linkedin C Brain ac Paystub TimeCard EC Council 9 Login Username abc xyz cengage com Password Trouble logging in Figure 1 Login screen After login you will choose the course called Medical Office Simulation Softwa
55. up file and restart the exercise Patient Billing When a patient billing statement is generated the deductibles column appears to be rounding up any amount that should be in dollars and cents It only does this in the Deductibles column the Current Balance column shows the correct exact amount Secondary Insurance Billing During secondary insurance billing MOSS takes the remainder amount of a claim after primary insurance has paid the claim and generates anew claim billing the remainder amount only For instance if the claim is forS65 and primary insurance pays 24 83 MOSS creates a secondary insurance claim for 40 17 Additionally secondary insurance billing is only triggered by apayment from the primary insurance Procedure Posting MOSS 2 0 automatically populates the patient s doctor on the procedure posting screen be sure that this isnot changed Procedures need to be posted for patients using the same doctoras listed inthe patient s registration screen Otherwise procedure postings do not appear in the patient s ledger Search functionality The patient last name search functionality has been improved In MOSS 1 0 the search functionality searched within an entire name for matches in 2 0 the search looks at the first letters of the lastname moss instructor brief user guide docx Page 46 Cengage Learning MOSS 2 0 Appendix Dropbox FAQs The Dropbox signin window opens up automatically when yo
56. ure posting screen be sure that this is not changed Procedures need to be posted for patients using the same doctoras listed inthe patient s registration screen Otherwise procedure postings do not appear inthe patient s ledger Search functionality The patient last name search functionality has been improved In MOSS 1 0 the search functionality searched within an entire name for matches in 2 0 the search looks at the first letters of the lastname Can I purchase MOSS 2 0 single user version separately No MOSS 2 0 single user version is designed to be used for specific practice activities in the following books Correa Getting Started inthe Computerized Medical Office Fundamentals and Practice Second Edition E Timme Atkinson Medical Office Practice Eighth Edition Mosay Capstone Simulation for Coding m Lindhet al Comprehensive Medical Assisting Administrative and Clinical Competencies Fourth Edition m Fordney et al Workbook to accompany Administrative Medical Assisting Fifth Edition m Green Rowell Workbook to accompany Understanding Health Insurance Tenth Edition MOSS 2 0 Network Version is aseparate purchase and is designed to be used with Correa Getting Started inthe Computerized Medical Office Fundamentals and Practice Second Edition E Timme Atkinson Medical Office Practice Eighth Edition Mosay Capstone Simulation for Coding Brief User Guide Page 63 12 3 2014 We want our students
57. vea prompt telling you that your file was completed successfully Click OK How do I restore my backup file MOSS Single User only m Click File Maintenance m Click Restore Database NOTE Restoring a back up file is an irreversible process Database Management Lists Practice Information Help a Change Password Use to change your login password 2 Backup Database Use fo backup your current MOSS database file 3 a their work daily r 3 Restore Database Use to restore a backe BS the restore utility m Click Yes m Click Restore MOSS from Database MOSSRestore WARNING The database restore is an irreversible process Itis recommended that you make a backup copy of the current database before restoring from an older version Return To MOSS m ClickYes moss instructor brief user guide docx Page 66 Cenga ge Learning MOSS 2 0 Weare thinking about purchasing the Network Version and need to know how students will save their work What file save options are there In the Network Version the program is installed on the school s server and all data student work is saved to the school s server Students do not individually save work the work is automatically saved within the program on the school s server Network administrators have an option to back up the Network Version database on the server and can also restore a previously saved back up data
58. you want to continue Click Yes to proceed with the restore or No to cancel the operation NOTE There is no confirmation pop up but your data has been restored m You have now restored your MOSS lab moss instructor brief user guide docx Page 58 Cengage Learning MOSS 2 0 Frequently Asked Questions What products can use MOSS 2 0 with Use MOSS 2 0 Single User Version with Correa Getting Started in the Computerized Medical Office Fundamentals and Practice Second Edition Timme Atkinson Medical Office Practice Eighth Edition Mosay Capstone Simulation for Coding Lindh et al Comprehensive Medical Assisting Administrative and Clinical Competencies Fourth Edition Fordney et al Workbook to accompany Administrative Medical Assisting Fifth Edition Green Rowell Workbook to accompany Understanding Health Insurance Tenth Edition Use MOSS 2 0 Network Version with Correa Getting Started in the Computerized Medical Office Fundamentals and Practice Second Edition Timme Atkinson Medical Office Practice Eighth Edition Mosay Capstone Simulation for Coding We have previously adopted the MOSS 1 0 Network Version Can we continue to use it with the new edition of Correa This is not possible One of the main reasons is that MOSS 2 0 has updated programming and database entries including updated dates fee schedules and seed data The new edition of Correa as well as the other books available with MOSS 2 0 utilize t
59. ype set to CSV Navigate to the CSV file you wish toimport and select Open When the importis complete click on the OK button and your student list will appearin the Manage Students tab Once students have been imported into MOSS 2 0 it is recommended that each studentis assigned toa class Assigning students to aclass allows reporting on groups of students more easily Refertothe Managing Classes Assign Students to a Class topic for information on how to perform this task moss instructor brief user guide docx Page 18 Cengage Learning MOSS 2 0 Import Student Lists in a Citrix Environment If you are workingina Citrix environment follow the same instructions as above During the student import process you may see the following dialog box Client File Security citrix A server application is requesting access to your local client files What access do you want to grant No Access C Read Access Full Access Do you want to be asked again Always ask me Never ask me again for this server Never ask me again In orderfor MOSS to access the CSV file on your computer and import students into the program itis important that the responses to the two questions asked are as follows m What access do you wantto grant Users should select Full Access m Do you wantto be asked again Users should select Never ask me again Import Student Lists and Loading the Initial Data Set When Student

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