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Panasonic KX-TG8021 - Home

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1. Cd CD 5 Space Space AB B E Xin M KlIMHolPcTlexu luu b 3 o oreja x F 3 n H y u bb JA iy 1 02 3 4 5 6 7 8 9 44 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 d S TG8021E e book Page 45 Friday June 13 2008 1 19 PM Useful Information Error messages If the unit detects a problem one of the following messages is shown on the display Display message Cause solution Answer Sys Full Erase unnecessary messages page 36 Check Tel Line The supplied telephone line cord has not been connected yet or not connected properly Check the connections page 12 Error Recording was too short Try again Failed Phonebook copy failed page 23 Confirm the other handset the receiver is in standby mode and try again Incomplete The receiver s phonebook memory is full Erase the unnecessary phonebook entries from the other handset the receiver and try again Memory Full The phonebook memory is full Erase unnecessary entries page 22 Message memory is full Erase unnecessary messages page 36 The maximum number of base units 4 is already registered to the handset Cancel unused base unit registrations from the handset page 30 No link to base Reconnect AC adaptor The handset has lost communication with the base unit Move closer to the base unit and try again
2. Programming Top menu Sub menu 1 Sub menu 2 Page Handset Setup Display Setup Wallpaper g lt Wallpaper1 gt Display Colour lt Colour1 gt Standby Display lt off gt LCD Dimming lt On gt Select Language 16 lt English gt Contrast lt Contrast 3 gt Registration Register H set 29 Register handset Select Base 30 lt Auto gt Keytones On Auto Talk 19 off Base Unit Setup Ringer Volume D Medium Recall Flash 19 lt 100 msec gt Base Unit PIN 29 lt 0000 gt Repeater Mode 31 lt off gt 1 If you program these settings using one of the handsets you do not need to program the same item using another handset 2 If you select one of the melody ringer tones the ringer tone continues to play for Several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 3 The preset melodies in this product are used with permission of 2007 Copyrights Vision Inc 4 off Displays the current date and time only Handset Number Displays the handset number such as 1 Base Number Displays the base unit number such as 1 5 This feature allows the handset to switch itself to dimmed backlight mode after being placed on the base unit or charger On Backlight is dimmed Helpline Tel No U K 0844 844 3898 R O
3. seil Useful features during a call Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press C amp i during conversation 2 Toreturn to the conversation press C amp again Recall flash R allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note To change the recall flash time see page 25 For call waiting or Call Waiting Caller ID service users To use call waiting you must first subscribe to the call waiting service of your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a call waiting tone If you subscribe to both Caller ID and Call Waiting with Caller ID services the 2nd caller s information is displayed after you hear the call waiting tone on the handset 1 Press R O to answer the 2nd call 2 To switch between calls press R O Note Please contact your service provider telephone company for details and availability of this service in your area Handset voice enhancer This feature clarifies the voice of the person you are talking to producing a more natural sounding voice that is easier to hear and understand 1 Press during a call 2 vy il Voice Enhancer
4. 46 Wall mounting 15 Specifications 52 Symbols used in these operating Conditions of guarantee 53 instructions 16 Turning the power on off 16 Index Setting up the unit before use 16 Index eu pte ems 54 Making Answering Calls Making calls 18 Answering calls 19 Useful features during a call 19 Key lock 20 Phonebook Handset phonebook 21 Copying phonebook entries 23 Programming Programmable settings 24 Special instructions for programmable settings 27 Registering a unit 29 Caller ID Service Using Caller ID service 32 Caller liSt 2 35 2 m Since tee us 33 Answering System Answering system 34 Turning the answering system on off 34 Greeting message 35 Listening to messages using the base UM Its ais i ERE ere b eae es 35 Listening to messages using the handset sess ean een 36 2 SZ e eS TG8021E e book Page 3 Friday June 13 2008 1 19 PM Introduction Product information Thank you for purchasing a Panasonic digital cordless phone Important The suffix E in the following model numbers will be omitted in these instructions KX TG8021E KX T G8022E KX T G8023E KX TG8024E General information This equipment is designed fo
5. 3 0 Note You may create your own greeting only message by following the steps on page 35 The unit plays the pre recorded greeting only message asking callers to call again if your own greeting only message is not recorded Call screening You can set the call screening feature On or O For details see page 34 The default setting is on 1 middle soft key gt amp OK 2 vYy il Settings gt ON 3 v a call Screening gt OK 4 v 4 Select the desired setting gt 3 0 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 39 e TG8021E e book Page 40 Friday June 13 2008 1 19 PM Voice Mail Service DERI LEE Voice mail service Voice mail is an automatic answering service offered by your service provider telephone company After you subscribe to this service your service provider telephone company s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy Messages are recorded by your service provider telephone company not your telephone When you have new messages M is displayed on the handset depending on your service provider telephone company Please contact your service provider telephone company for details of this service Important f still remains on the display even after you have listened to new messages turn it off by pressing and holding C
6. Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again The handset s registration may have been cancelled Re register the handset page 29 Use rechargeable battery A wrong type of batteries such as Alkaline or Manganese was inserted Use only the rechargeable Ni MH batteries noted on page 5 13 You must first subscribe to Caller ID You must subscribe to a Caller ID service Once you receive caller information after subscribing to a Caller ID service this message will not be displayed Helpline Tel No U K 0844 844 3898 R O I 01289 8333 45 e TG8021E e book Page 46 Friday June 13 2008 1 19 PM A Useful Information R Troubleshooting If you still have difficulties after following the instructions in this section disconnect the base unit s AC adaptor and turn off the handset then reconnect the base unit s AC adaptor and turn on the handset d General use Problem Cause solution The unit does not work Make sure the batteries are installed correctly page 13 Fully charge the batteries page 14 Check the connections page 12 Unplug the base unit s AC adaptor to resetthe unit and turn off the handset Reconnect the adaptor turn on the handset and try again The handset has not been registered to the base unit Register the handset page 29 The handset display is blank or The h
7. Turning night mode on off 1 middle soft key gt d OK YA Ringer Setup a v a Night Mode MA YI A on oft gt OY YY A Select the desired setting E83 0 When the night mode is set 9 is displayed a kk WN Setting the ring delay This setting allows the handset to ring during night mode if the caller waits long enough After the selected amount of time passes the handset rings If you select No Ringing the handset never rings during night mode 1 middle soft key gt as Yl A Ringer Setup a v a Night Mode MA Yl A Ring Delay MS v 4 Select the desired setting gt I 7 0 Note When the answering system answers the call this feature does not work ah N Selecting categories to bypass night mode 1 middle soft key d OK 7 a gt 0 2 vYy il Ringer Setup gt MA 3 v a Night Mode MA 4 vy 1 Select Category gt OK 28 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 Sp as e TG8021E e book Page 29 Friday June 13 2008 1 19 PM e Programming 5 Press the desired category numbers gt Ja The selected category number flashes To cancel a selected category number press the number again The number stops flashing 6 76 Changing the base unit PIN Personal Identification N
8. category Name OK 5 Edit the name 10 characters max page 43 gt 3 0 Finding and calling a phonebook entry Scrolling through all entries 1 A left soft key 2 vy A Select the desired entry You can scroll through the phonebook entry by pressing and holding v or a 3 4 Searching by first character using a dial key 1 A left soft key 2 Press the dial key 0 to 9 which contains the character you are searching for page 43 Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key f there is no entry corresponding to the character you selected the next entry is displayed To change the character entry mode vY 1A Index Search MaI v a Select the character entry mode MA 3 v 1 Scroll through the phonebook if necessary 4 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 21 m ni Sp as e TG8021E e book Page 22 Friday June 13 2008 1 19 PM Phonebook Searching by category 1 A left soft key gt 2 vy 1 Category Search gt OK 3 v 4 Select the desired category za f you select A11 the unit ends the category search 4 v A4 Scroll through the phonebook if necessary 5 J Editing entries 1 Find the desired entry page 21 gt 2 vYL Edit gt 3 Edit the n
9. Soft keys The handset features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display ier LL Display Handset display items Item Meaning Y Within range of a base unit When flashing Handset is searching Item Meaning 2 Handset is accessing base unit intercom paging changing base unit settings etc Handsetis on an outside call Missed call page 32 When displayed next to the battery icon Answering system is on page 34 When displayed with a number New messages have been recorded page 36 Answering system is full Gs Answering system answers Calls with a greeting message and caller messages are not recorded Caller s recording time page 39 Battery level Alarm is on page 27 Voice enhancer is set page 20 Call privacy mode is on page 20 Ringer volume page 24 is off Night mode is on page 28 Handset number standby display setting page 25 Base unit number for base unit standby display setting page 48 page 25 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 11 e ni AN eS TG8021E e book Page 12 Friday June 13 2008 1 19 PM Preparation Item Meaning Icon Action a New voice mail fa Turns the key lock feature message received 2 off
10. Make sure the date and time have been set correctly page 17 Memory capacity The total recording capacity including your greeting message is about 20 minutes A maximum of 64 messages can be recorded Note f message memory becomes full Answer Sys Full is shown on the handset display the answer on indicator on the base unit flashes rapidly when the answering system is turned on When the message memory becomes full If you use the pre recorded greeting message the unit automatically Switches to another pre recorded greeting message asking callers to call again later f you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded U Jl Turning the answering system on off The answering system is preset to on Using the base unit Press Ef3 to turn on off the answering system When the answering system is turned on the answer on indicator lights up Using the handset 1 middle soft key gt amp j OK 2 vY Al Select Answer On or Answer Off gt I3 70 Note When the answering system is turned on PH is displayed next to the battery icon Call screening While a caller is leaving a message you can listen to the call through the handset s speaker To adjust the speaker volume press a or v repeatedly You can answer t
11. OK 2 vy A Select Play New Msg or Play A11 Msg 3 When finished press 0 Note e To switch to the receiver press w Operating the answering system You can also operate the answering system by pressing dial keys or soft keys on the handset middle soft key gt Qa Key Operation a or v Adjust the receiver speaker volume 1 or 4 Repeat message during playback 2 or gt Skip message during playback 3 Enter the Settings menu 4 Play new messages 5 Play all messages 6 Play greeting message 7 6 Record greeting message 8 Turn answering system on 9 or EH Stop recording Stop playback 0 Turn answering system off x 4 Erase currently playing message X1 5 Erase all messages x 6 Erase greeting message 1 If pressed within the first 5 seconds of a message the previous message is played 2 You can also erase as follows y a Yes OY 36 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 S e TG8021E e book Page 37 Friday June 13 2008 1 19 PM e Answering System Erasing all messages 1 middle soft key amp OK 2 v a Erase Message OK 3 v a Erase All gt 9 4 vyL Yes G3 0 Calling back Caller ID subscribers only If call
12. When you leave the product unused for a long period of time unplug the product from the power outlet The product should be kept away from heat sources such as radiators cookers etc It should not be placed in rooms where the temperature is less than 5 C or greater than 40 C Damp basements should also be avoided The maximum calling distance may be shortened when the product is used in the following places Near obstacles such as hills tunnels underground near metal objects such as wire fences etc Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care Wipe the outer surface of the product with a soft moist cloth Do not use benzine thinner or any abrasive powder Notice for product disposal transfer or return This product can store your private confidential information To protect your privacy confidentiality we recommend that you erase the information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product Information for Users on Collection and Disposal of Old Equipment and used Batteries mmu ed These symbols on the products packaging and or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste For proper treatment recovery and recycling of o
13. a Time Settings gt OK Helpline Tel No U K 0844 844 3898 R O I 01289 8333 27 m ni d A TG8021E e book Page 28 Friday June 13 2008 1 19 PM Programming 3 v a Time Adjustment gt OK 4 v a Select caller ID Auto or Manual gt 94 70 Night mode Night mode allows you to select a period of time during which the handset will not ring for outside calls This feature is useful for time periods when you do not want to be disturbed for example while sleeping Night mode can be set for each handset Using the phonebook s category feature page 21 you can also select categories of callers whose calls override night mode and ring the handset Caller ID subscribers only Important Set the date and time beforehand page 17 We recommend turning the base unit ringer off page 25 in addition to turning the night mode on f you have set the alarm the alarm sounds even if the night mode is turned on Setting the start and end time 1 middle soft key gt d OK v a Ringer Setup MA Yl A Night Mode MA v a Start End A Enter the desired hour and minute you wish to start this feature a kk WN o Enter the desired hour and minute you wish to end this feature Note To correct a digit press 4 or gt to move the cursor to the digit then make the correction
14. gt Ja The handset starts searching for the base unit Deregistering a handset A handset can cancel its own registration or the registration of another handset that is stored in the base unit This allows the handset to end its wireless connection with the system 1 middle soft key gt OK 2 3 3 5 3 v a Deregistration gt OK The numbers of all handsets registered to the base unit are displayed 4 Select the handset s you want to cancel by pressing the desired handset number Ja The selected handset number s flashes To cancel a selected handset number press the number again The number stops flashing 5 vyL Yes 3 A confirmation tone sounds as each handset number disappears The handset does not beep when cancelling its own registration 6 0 Cancelling a base unit A handset can cancel a base unit that it is registered to This allows the base unit to end its wireless connection with the system 1 middle soft key gt d OK 2 v a Registration gt 3 BSNS 4 v a cancel Base gt 938 5 Select the base unit s you want to cancel by pressing the desired base unit number Ja The selected base unit number s flashes To cancel a selected base unit number press the number again The number stops flashing 6 v a Yes GI3 70 Note To register a handset to another base
15. handset is in use and how often it is not in use standby Even after the handset is fully charged the handset can be left on fs the base unit or charger without any ill Screws Not supplied effect on the batteries space 6 mm The battery level may not be Longer than ES displayed correctly after you replace 20 mm the batteries In this case place the handset on the base unit or charger and let it charge for at least 7 hours Helpline Tel No U K 0844 844 3898 R O I 01289 8333 15 WW cS E e TG8021E e book Page 16 Friday June 13 2008 1 19 PM Preparation Charger Symbol Meaning vA Press v or a to Available for SM select the words in KX TG8022 KX TG8023 KX TG8024 quotations Example 25 4 mm Longer than 20 mm LSE Symbols used in these operating instructions vI 4 o n J l Turning the power on off Power on Press 0 for about 1 second Power off Press 0 for about 2 seconds p Setting up the unit before use Display language 1 middle soft key 8 Symbol Meaning OK The words in the 2 vy l Display Setup gt brackets indicate button OK names on the handset 3 Ya Select Language and base unit OK Example 4 v a Select your desir
16. recent call or press 4 to search from the oldest call 1 middle soft key J 3 To call back N ea EN E eee La 0 2 v a Select the desired entry i gt Note 3 v a Add Phonebook Ifthe item has already been viewed or OK answered V is displayed even if it was viewed or answered using another handset To erase the item press ES gt vI 1 Yes OY 4 Tostore the name continue from step 3 Adding entries page 21 Editing a caller s phone number before calling back 1 middle soft key gt OK 2 v 4 Select the desired entry 3 v a Edit and Call gt OK 4 Edit the number Press dial key 0 to 9 to add C s to delete 5 J Helpline Tel No U K 0844 844 3898 R O I 01289 8333 33 m ni W d lt U e TG8021E e book Page 34 Friday June 13 2008 1 19 PM Answering System RS Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone You can also set the unit to play a greeting message but not to record caller messages Select Greeting Only as the recording time setting page 39 Important Only 1 person can access the answering system listen to messages record a greeting message etc at a time When callers leave messages the unit records the day and time of each message
17. the unit plays a pre recorded greeting message for callers 1 middle soft key gt amp j Gs 2 v a Erase Message Gs 3 v a Erase Greeting gt OK 4 vyL Yes gt O3 KO Listening to messages using the base unit When new messages have been recorded on the base unit flashes Press p gt f new messages have been recorded the base unit plays back new messages f there are no new messages the base unit plays back all messages Note When the answer on indicator on the base unit flashes rapidly the message memory is full Memory capacity page 34 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 35 m ni Sp as e TG8021E e book Page 36 Friday June 13 2008 1 19 PM Answering System e Operating the answering system Key Operation a or v Adjust the speaker volume ma Repeat message during playback gt gt Skip message during playback m Stop playback X Erase currently playing message 1 If pressed within the first 5 seconds of a message the previous message is played Erasing all messages Press X 2 times while the unit is not in use Et Listening to messages using the handset When new messages have been recorded MJ is displayed on the handset with the total number of new messages 1 middle soft key amp j
18. C Caller ID service 32 Ringer tone 24 Caller list 33 S Speakerphone 18 Caller list edit 33 T Time adjustment 27 Call privacy 20 Transferring calls 41 Call share 20 Troubleshooting 46 Call waiting 19 V Voice enhancer 19 Call Waiting Caller ID 19 Voice mail 40 Category 27 Volume Display colours 32 Receiver 18 RING BEING See Ringer Base unit 25 Chain dial d Ringer Handset 19 24 Character entry 43 Speaker 18 Conference calls 41 D Date and time 17 Display Colour 25 Contrast 25 Language 16 LCD dimming 25 Standby mode 25 Wallpaper 25 E Error messages 45 H Handset 54 D P Wm e TG8021E e book Page 55 Friday June 13 2008 1 19 PM Notes 55 SZ e eS TG8021E e book Page 56 Friday June 13 2008 1 19 PM For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer pc cua Attach your purchase receipt here Customer Care Helpline Tel No U K 0844 844 3898 R O I 01289 8333 C 0470 Sales Department Panasonic Business Systems U K Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Copyright This material is copyrighted by Panasonic Communications Co Ltd and may
19. I 01289 8333 25 e TG8021E e book Page 26 Friday June 13 2008 1 19 PM A Programming d off Backlight turns off after 10 seconds of charging 6 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys including confirmation tones and error tones 7 If you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 8 The recall flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary 26 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 d A TG8021E e book Page 27 Friday June 13 2008 1 19 PM Programming Hu X Special instructions for programmable settings Memo alarm An alarm sounds at the set time for 3 minutes A text memo can also be displayed for the alarm A total of 3 separate alarm times can be programmed for each handset You can set one of 2 different alarm options once or daily for each alarm time Important Set the date and time beforehand page 17 1 middle soft key gt OK 2 v a Time Settings gt OK v a Memo Alarm MA Select an alarm 1 to 3 gt Ja 5 v a Select the desired alarm option MA off Turns alarm off Press RIJ again then press AQ to exit Once An alarm sounds o
20. When finished hang up Voice guidance During remote operation the unit s voice guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations Helpline Tel No U K 0844 844 3898 R O I 01289 8333 37 m ni d A TG8021E e book Page 38 Friday June 13 2008 1 19 PM Answering System Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you Key Operation 1 Repeat message during playback 2 Skip message during playback 4 Play new messages 5 Play all messages 6 Play greeting message 7 Record greeting message 9 Stop recording Stop playback 0 Turn answering system off 4 Erase currently playing message a 5 Erase all messages T 6 Erase greeting message during greeting message playback End remote operation or hang up 1 If pressed within the first 5 seconds of a message the previous message is played Turning on the answering system remotely If the answering system is off you can turn it on remotely 1 Dial your phone number from a touch tone phone 2 Letthe phone ring 20 times A long beep is heard o Enter your remote access code within 10 seconds after the long beep The greeting me
21. appropriate dial key Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 23 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 gt EJ 2 Dial the phone number w Note A 3 second pause is inserted each time EX is pressed Repeat as needed to create longer pauses 18 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 S A TG8021E e book Page 19 Friday June 13 2008 1 19 PM Making Answering Calls Answering calls When a call is being received the ringer indicator on the handset flashes 1 Lift the handset and press w or when the unit rings You can also answer the call by pressing any dial key from 0 to 9 or Any key answer feature 2 When you finish talking press 0 or place the handset on the base unit or charger Auto talk You can answer calls simply by lifting the handset off the base unit or charger You do not need to press w To turn this feature on see page 25 Adjusting the handset ringer volume Press a or v repeatedly to select the desired volume while the handset is ringing for an incoming call Note You can also program the handset ringer volume beforehand page 24
22. complies with the requirement set by the Directive for the chemical involved Helpline Tel No U K 0844 844 3898 R O I 01289 8333 9 a E Preparation e TG8021E e book Page 10 Friday June 13 2008 1 19 PM Controls Base unit Charge contacts Speaker E Stop XxX Erase a Volume up Y Volume down lt lt Repeat gt gt Skip gt Play Message indicator Locator E93 Answer on Answer on indicator Handset Q Speaker Soft keys w Talk lt Speakerphone Dial keypad 6 RO R Recall Flash Alarm shortcut key Charge indicator Ringer indicator Receiver Display 7 0 Off Power Navigator key A v 4 a Volume A v P C M Clear Mute INT Intercom D Microphone D Charge contacts FA 10 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 e os WW Zs W d e TG8021E e book Page 11 Friday June 13 2008 1 19 PM e Preparation Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing a Y 4 or gt To adjust the receiver or speaker volume press a to increase the volume or press v to decrease the volume repeatedly while talking Volume up a p 4o gt gt V Y Volume down
23. entry screen right soft key gt v A Select a character entry mode gt MIA Alphabet character table ABC CD CD 62 Cr D G4 D 06 amp 7 C8 69 Space Space ABCI DEF GHI JKL IMNOIPPORSTUVIWXYZ 0 amp 2 3 4 5 6 7 8 9 7 1 labe ldef ghi jkl mnoj pqrs tuv wwxyz 2 3 4 5 6 7 8 9 Numeric entry table 0 9 CD CD ed G3 G4 G5 096 7 C8 9 0 1 2 3 AB a o N o Greek character table ABI C 9 C D 2 3 8 B B Space Space A Br AEZ HOe lkAMINEO nPz lrvolxeos 0 amp 2 3 4 5 6 7 8 9 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 43 48 5 L aS e TG8021E e book Page 44 Friday June 13 2008 1 19 PM Useful Information Extended 1 character table AAA CO Co Space Space 0 amp 11 B Cic d coc occ me m IT go n mm m m ax E c Muy oa D oO Oo SO gt Do o2 i Et o ot oc amp Mm ommm om2m o BD Ol N The following are used for both uppercase and lowercase oSWy Extended 2 character table SSS else GHI 4 Space Space 0 amp k A 1 The following are used for both uppercase and lowercase ACCELLENRSS yZZzZ Cyrillic character table ABB
24. lock off press E middle Soft key for about 3 seconds Note Calls to emergency numbers cannot be made until key lock is turned off 20 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 m e 4 Sp as A TG8021E e book Page 21 Friday June 13 2008 1 19 PM Phonebook pem EM Handset phonebook The phonebook allows you to make calls without having to dial manually You can add 200 names and phone numbers assign each phonebook entry to the desired category Adding entries 1 EE left soft key gt 2 v a New Entry gt 93 3 Enter the party s name 16 characters max MS You can change the character entry mode by pressing ZB page 43 4 Enter the party s phone number 24 digits max a 5 v a Select the desired category 9 2 times To add other entries repeat from step 3 6 0 Categories Categories can help you find entries in the phonebook quickly and easily When adding an entry to the phonebook you can assign itto the desired category You can change the names of categories assigned for phonebook entries Friends Family etc and then search for phonebook entries by category Additional category features are available for Caller ID subscribers page 32 Changing category names 1 EE left soft key gt 2 v a category gt ON 3 v 4 Select the desired category gt I3 4 vy A
25. page 20 page 40 TC Selects a character entry Someone is using the mode line m Stops recording or Answering system is playback LP being used by another handset or the base unit Inserts a dialling pause Erases the selected item No function 1 Caller ID subscribers only 2 Voice mail subscribers only Menu icons Connections When in standby mode pressing the middle soft key reveals the handset s top menu From here you can access various features and settings Connect the AC adaptor cord by pressing the plug firmly Connect the telephone line cord until it clicks into the base unit and telephone line jack Icon Feature p Caller List gt Ringer Setup Base unit Use only the supplied Panasonic AC Answer System adaptor PQLV207E d A Handset Setup Use only the supplied telephone line Base Unit Setup cord Using another telephone line itu Display Setup cord may not allow the unit to work properly Soft key icons Icon Action Returns to the previous id UMEN To telephone Screen li ine Displays the menu i OK Accepts the current 220 240 V AC selection 50 Hz e vj Displays a previously dialled phone number ea Opens the phonebook Displays the phonebook search menu 12 Helpline Tel No U K 0
26. unit or to the same base unit again see page 29 30 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 e TG8021E e book Page 31 Friday June 13 2008 1 19 PM A Programming d Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater Please use only the Panasonic DECT repeater noted on page 4 Contact your Panasonic dealer for details Important Before registering the repeater to this base unit you must turn the repeater mode on Do not use more than one repeater at a time Setting the repeater mode 1 middle soft key a OK 2 v a Repeater Mode 3 v a Select the desired setting gt 3 7 0 Note After turning the repeater mode on or off Y flashes on the handset momentarily This is normal and the handset can be used once Y stops flashing Helpline Tel No U K 0844 844 3898 R O I 01289 8333 31 Sp as e TG8021E e book Page 32 Friday June 13 2008 1 19 PM Caller ID Service Using Caller ID service Important This unit is Caller ID compatible To use Caller ID features you must subscribe to a Caller ID service Contact your service provider telephone company for details Caller ID features When an outside call is being received the caller s phone number is displayed Caller information for the last 50 callers is logged in the caller l
27. 333 49 d S TG8021E e book Page 50 Friday June 13 2008 1 19 PM Useful Information e Answering system Problem Cause solution The unit does not record new messages The answering system is turned off Turn it on page 34 The message memory is full Erase unnecessary messages page 36 The recording time is set to Greeting Only Change the setting page 39 f you subscribe to the voice mail service messages are recorded by your service provider telephone company not your telephone Change the unit s number of rings setting or contact your service provider telephone company page 38 My own greeting message cannot be properly heard Record your own greeting message again page 35 cannot operate the answering system Someone is using the unit Wait for the other user to finish A caller is leaving a message Wait for the caller to finish The handset is too far from the base unit Move closer cannot operate the answering System remotely You are entering the wrong remote access code If you have forgotten your remote access code enter the remote access code setting to check your current code page 37 Press each key firmly The answering system is turned off Turn it on page 38 You are using a rotary pulse telephone Try again using a touch tone phone While recording a greeting message or listening to messages the unit
28. 4 844 3898 R O I 01289 8333 23 m ni en Do A TG8021E e book Page 24 Friday June 13 2008 1 19 PM A Programming A Programmable settings You can customise the unit by programming the following features using the handset Programming by scrolling through the display menus 1 middle soft key 2 Select the desired top menu by pressing v 4 4 or gt Qa 3 Press v or 1 to select the desired item in sub menu 1 gt fg n some cases you may need to select from sub menu 2 gt ja 4 Press v or 1 to select the desired setting gt QIS This step may vary depending on the feature being programmed To exit the operation press 0 Note For other top menus please refer to each chapter n the following table lt gt indicates the default settings The current item or setting is highlighted on the display Top menu Sub menu 1 Sub menu 2 Page Handset Setup Time Settings Set Date amp Time 17 g Memo Alarm 27 Time Adjustment 27 lt Caller ID Auto gt Ringer Setup Ringer Volume lt Maximum gt 2 3 Ringtone lt Ringtone 1 gt Night Mode 28 W Start End lt 23 00 06 00 gt H on off lt off gt WB Ring Delay lt 60 sec gt H Select Category 24 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 m ni T Wm TG8021E e book Page 25 Friday June 13 2008 1 19 PM
29. 8333 d A TG8021E e book Page 23 Friday June 13 2008 1 19 PM Phonebook Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call This feature can be used for example to dial a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press S4 2 vy A Select the desired entry 3 Press SIR to dial the number Note When storing a calling card access number and your PIN in the phonebook as one phonebook entry press zl to add pauses after the number and PIN as necessary page 18 az R E Copying phonebook entries You can copy phonebook entries to the phonebook of another compatible Panasonic handset Note Category settings for phonebook entries are not copied Copying an entry 1 Find the desired entry page 21 gt 2 v a Copy G3 3 Enterthe handset number you wish to send the phonebook entry to When an entry has been copied Completed is displayed To continue copying another entry v 4 Yes MA Find the desired entry OK 4 70 Copying all entries 1 A left soft key gt 2 v a copy All gt 3 Enter the handset number you wish to send the phonebook entry to When all entries have been copied Completed is displayed 4 7 0 Helpline Tel No U K 084
30. 844 844 3898 R O I 01289 8333 9 ni IZ E e TG8021E e book Page 13 Friday June 13 2008 1 19 PM E Preparation Charger Available for KX TG8022 KX TG8023 KX TG8024 Use only the supplied Panasonic AC adaptor PQLV209E MT y o Lees V AC 50 Hz Note The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected During a power failure The unit will not work during a power failure We recommend connecting a corded type telephone without AC adaptor to the same telephone line or to the same telephone line jack using a T adaptor Your Panasonic sales shop can offer you more information about connection possibilities If you subscribe to a DSL ADSL service Please attach a DSL ADSL filter contact your DSL ADSL provider to the telephone line between the base unit and the telephone line jack in the event of the following noise is heard during conversations Caller ID features do not function properly 1 Telephone line cord gt DSL ADSL gt To telephone filter line Battery installation and replacement Important Use the supplied rechargeable b
31. Helpline Tel No U K 0844 844 3898 R O I 01289 8333 19 m ni A i e TG8021E e book Page 20 Friday June 13 2008 Making Answering Calls dil 1 19 PM 3 v a Select off High Tone or Low Tone gt Note When this feature is turned on is displayed Depending on the condition and quality of your telephone line this feature may emphasise existing line noise If it becomes difficult to hear turn this feature off This feature is not available while using the speakerphone Call share This feature allows you to join an existing outside call To join the conversation press w when the other handset is on an outside call Call privacy Call privacy allows you to prevent other users from joining your conversations with outside callers To allow other users to join your conversations leave this feature off The default setting is O 1 Press during an outside call 2 vy Privacy gt a 3 v a Select the desired setting gt E3 When this feature is turned on amp is displayed Note This feature will turn off after you hang up the call Key lock The handset can be locked so that no calls or settings can be made Incoming calls can be answered but all other functions are disabled while key lock is on To turn key lock on press middle Soft key for about 3 seconds Ea is displayed To turn key
32. Rechargeable batteries Handset cover 2 Charger PNLC1001X e AC adaptor for charger PQLV209EU PQLV209E 1 See page 5 for replacement battery information 2 The handset cover comes attached to the handset e S L O Additional replacement accessories Please contact your nearest Panasonic dealer for sales information No Accessory item Model number DECT repeater KX A272 4 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 e WW SZ e eS TG8021E e book Page 5 Friday June 13 2008 1 19 PM Introduction Replacement battery information Replace batteries only with a nickel metal hydride Ni MH type of battery This model requires 2 AAA R03 batteries for every handset For best performance we recommend using Panasonic rechargeable batteries Model No PO3P or HHR 4MRE Replacement batteries may have a different capacity from that of the supplied batteries Expanding your phone system You can expand your phone system by registering optional handsets 6 max Handset optional KX TGA800E to a single base unit Sales and support information Customer Care Centre For customers within the U K 0844 844 3898 For customers within the Republic of Ireland 01289 8333 Visit our website for product information www panasonic co uk E mail customer care pana
33. ame if necessary 16 characters max page 43 98 4 Edit the phone number if necessary 24 digits max 98 5 v a Select the desired category OX 2 times gt 7 0 Erasing entries Erasing an entry 1 Find the desired entry page 21 2 v a Erase gt OM 3 v a Yes 3 0 Erasing all entries 1 EE left soft key gt 2 v a Erase All gt QA 3 v a Yes gt 4 vyL Yes gt G3 70 One touch dial Assigning an entry in the phonebook to a one touch dial key Dial keys 1 to 9 can each be used as a one touch dial key allowing you to dial a number from the phonebook by simply pressing a dial key 1 Find the desired entry page 21 gt 2 Y 4 one Touch Dial gt OK 3 v 4 Select the desired dial key number ig Where a dial key is already being used for one touch dialling x is displayed next to the dial key number If you select this dial key you can overwrite the previous assignment 4 gE3 7 9 Making a call using a one touch dial key 1 Press and hold the desired one touch dial key 1 to 9 You can view other one touch dial assignments by pressing v or a 2 N Cancelling a one touch dial assignment 1 Press and hold the desired one touch dial key 1 to 9 gt gt ER 2 Yl yes gt O3 0 22 Helpline Tel No U K 0844 844 3898 R O I 01289
34. andset is in screen saver mode page goes dark when on a call 15 Activate the handset display again by pressing 4 or gt when on a call pressing 40 at all other times LCD Dimming is set to Off while on charge Change the setting page 25 The handset is not turned on Turn the power on page 16 cannot hear a dial tone The base units AC adaptor or telephone line cord is not connected Check the connections f you are using a splitter to connect the unit remove the splitter and connect the unit to the wall jack directly If the unit operates properly check the splitter Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone company 46 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 t 4 6 ANZ ep e TG8021E e book Page 47 Friday June 13 2008 1 19 PM A Useful Information Problem Cause solution do not know how to erase Missed call from the display There are unviewed missed calls remaining View them and erase in the following way 1 middle soft key gt gt CA 2 Press v to search from the most recent call or press 4 to search from the oldest cal
35. atteries Part No HHR 55AAAB When installing the batteries Wipe the battery ends CD with a dry cloth Avoid touching the battery ends or the unit contacts Confirm correct polarities CD When replacing the batteries USE ONLY rechargeable Ni MH batteries AAA R03 size Do NOT use Alkaline Manganese Ni Cd batteries We recommend using the Panasonic rechargeable batteries noted on page 5 7 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 13 9 WW VS SZ e e eS TG8021E e book Page 14 Friday June 13 2008 1 19 PM Preparation 1 Firmly press the notch on the handset cover and slide it in the direction of the arrow Battery charge Place the handset on the base unit or charger for about 7 hours before initial use While charging Charging is displayed and the charge indicator on the handset lights up When the batteries are fully charged Charge 2 Insert the batteries negative Completed displays The charge end first Close the handset cover indicator stays lit even after the batteries are fully charged Base unit Charger Important If the handset does not automatically turn on after installing replacing batteries press for about 1 1 KX TG8022 KX TG8023 second or place the handset on the KX TG8024 base unit or charger Note Note t is normal for the handset to feel When replacing ba
36. be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2008 Panasonic Communications Co Ltd All Rights Reserved LUI XTG8021 Ex PNQX1302ZA CCO0608DKO R al
37. cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed Exercise care when handling the batteries Do not allow conductive materials such as rings bracelets or keys to touch the batteries otherwise a short circuit may cause the batteries and or the conductive material to overheat and cause burns Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual Only use a compatible base unit or charger to charge the batteries Do not tamper with the base unit or charger Failure to follow these instructions may cause the batteries to swell or explode Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible
38. charge contacts and charge again page 14 t is time to replace the batteries page 13 fully charged the batteries but the operating time seems to be shorter Clean the battery ends and the charge contacts with a dry cloth and charge again Making answering calls intercom Problem Cause solution Y is flashing The handset is not registered to the base unit Register it page 29 The handset is too far from the base unit Move closer The base unit s AC adaptor is not connected Check the connections You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference Noise is heard sound cuts in and out You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference Move closer to the base unit f you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not ring The ringer volume is turned off Adjust ringer volume page 24 Night mode is turned on Turn it off page 28 The base unit does not ring The ringer volume is turned off Adjust ringer volume page 25 48 He
39. e TG8021E e book Page 1 Friday June 13 2008 1 19 PM A Panasonic Operating Instructions Digital Cordless Answering System Model No KX TG8021E KX TG8022E KX TG8023E KX TG8024E Model shown is KX TG8021 This unit is compatible with Caller ID You must subscribe to the appropriate service offered by your service provider telephone company Charge the batteries for about 7 hours before initial use Please read these operating instructions before using the unit and save them for future reference MP Zs Sp as e TG8021E e book Page 2 Friday June 13 2008 1 19 PM Table of Contents Introduction Remote operation 37 Product information 3 Answering system settings 38 Accessory information 4 Voice Mail Service For your safety 6 Voice mail s rvic 40 Important safety instructions lo ee Ss ey ta ue ote 1 1 go NY For best performance 7 Intercom Locator Preparation Intercom TP 41 Transferring calls conference calls 41 Gontrols tele yet Ban etn 10 Handset locator 42 Display sa pis bi terme 11 Connections 12 Useful Information Battery installation and replacement 13 Character entry 43 Battery charge 14 Error messages 45 Screen saver mode 15 Troubleshooting
40. e available to the purchaser 6 This guarantee shall not apply to batteries and any other items of limited natural life 7 Our decision on all matters relating to complaints shall be final Any appliance or defective part which has been replaced shall become our property 8 The guarantee period applicable to this product shall be 12 months Please keep these operating instructions with your receipt Panasonic Business Systems U K Receipt No Date of purchase Model No Serial No Helpline Tel No U K 0844 844 3898 R O I 01289 8333 53 4 6 d A TG8021E e book Page 54 Friday June 13 2008 1 19 PM Index pn 5 Deregistration 30 Locator 42 Index Registration 29 A Additional base units 29 Intercom 41 Additional handsets 29 K Key lock 20 Alarm 27 Keytones 25 Answering calls 19 M Making calls 18 Answering system 34 Memo alarm 27 Call screening 34 39 Missed calls 32 Erasing messages 36 38 Mute 19 Greeting only 39 Listening to messages 35 36 37 N Might mode 28 Number of rings 38 O One touch dial 22 Recording time 39 P Pause 18 Remote access code 37 Phonebook 21 Remote operation 37 Phonebook copy 23 Turning on off 34 36 38 PIN 29 Auto talk 19 25 Power failure 13 B Base unit Power on off 16 Cancelling 30 R Recall flash 19 25 Selecting 30 Redialling 18 Battery 13 14 15 Repeater 31
41. ed Unit keys NN 74 language gt RO Proceed to the next nd as operation Note f you select a language you cannot Her Th d tat ende read AO Egi BIS disbla gt Y 2 times I3 1 4 pay times gt S3 v a Select Example Auto Talk your desired language Gg 7 0 16 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 9 WW Z NS e TG8021E e book Page 17 Friday June 13 2008 1 19 PM aD e Preparation Date and time 1 middle soft key gt 0 8 OK 2 v a Time Settings gt OK 3 v a Set Date amp Time gt OK 4 Enter the current date month and year Example 15 July 2008 115 0 7 0 8 5 Enter the current hour and minute Example 9 30 0 9 3 0 You can select 24 hour or 12 hour clock format AM or PM by pressing X 6 gg 7 9 Note To correct a digit press 4 or gt to move the cursor to the digit then make the correction The date and time may be incorrect after a power failure In this case set the date and time again Helpline Tel No U K 0844 844 3898 R O I 01289 8333 17 Sp as e TG8021E e book Page 18 Friday June 13 2008 1 19 PM Making Answering Calls e Hzc m Ml Making calls 1 Liftthe handset and dial the phone number To correct a digit pre
42. er information is received for the call you can call the caller back while listening to a message 1 Press during playback 2 vyL l caii Back gt a Editing the number before calling back 1 Press during playback 2 v a Edit and Cali gt OK 3 Edit the number gt ee Remote operation Using a touch tone phone you can call your phone number from outside and access the unit to listen to messages or change answering system settings The unit s voice guidance prompts you to press certain dial keys to perform different operations Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents unauthorised parties from listening to your messages remotely Important n order to operate the answering System remotely you must first set a remote access code 1 middle soft key gt amp j as 2 vYy il Settings gt ON v a Remote Code MA 4 To turn on remote operation enter the desired 3 digit remote access code To turn off remote operation press X 5 0 o Using the answering system remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter your remote access code The unit announces the number of new messages 3 Follow the voice guidance prompts as necessary or control the unit using remote commands page 38 4
43. ered handsets beep for 1 minute 2 To stop paging Base unit Press Handset Press 0 Note Even when the ringer volume for outside calls is setto off page 24 the handset rings at a high level for paging 42 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 D eS TG8021E e book Page 43 Friday June 13 2008 1 19 PM Useful Information Character entry The dial keys are used to enter characters and numbers Each dial key has multiple characters assigned to it The available character entry modes are Alphabet ABC Numeric 0 9 Greek ABI Extended 1 AAA Extended 2 SSS and Cyrillic ABB When in these entry modes except Numeric you can select which character is entered by pressing a dial key repeatedly Press 4 or gt to move the cursor Press dial keys to enter characters and numbers Press C t amp to erase the character or number highlighted by the cursor Press and hold C to erase all characters or numbers Press 3 to switch between uppercase and lowercase To enter another character located on the same dial key press gt to move the cursor to the next space then press the appropriate dial key Character entry modes Several character entry modes can be used when entering text The characters that can be entered depend on the entry mode Characters available in each character entry mode When the unit displays the character
44. he call by pressing w on the handset Call Screening can be set for each handset Note To turn this feature off see page 39 34 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 m e e 4 D E J Als e TG8021E e book Page 35 Friday June 13 2008 1 19 PM e Answering System Le S l Greeting message When the unit answers a call callers hear a greeting message You can record your own greeting message or use a pre recorded greeting message Recording your greeting message You can record your own greeting message 2 minutes and 30 seconds max 1 middle soft key gt amp OK 2 v 4 Record Greeting gt OK 3 Hold the handset about 20 cm away and speak clearly into the microphone 4 Press KB to stop recording 5 7 0 Using a pre recorded greeting message If you erase or do not record your own greeting message the unit plays a pre recorded greeting message for callers and asks them to leave a message If the message recording time page 39 is set to Greeting Only caller messages are not recorded and the unit plays a different pre recorded greeting message asking callers to call again Playing back the greeting message 1 middle soft key gt amp j OK 2 v a Play Greeting gt OK 3 7 0 Erasing your greeting message If you erase your own greeting message
45. i amp for 2 seconds To use the voice mail service provided by your service provider telephone company rather than the unit s answering system turn off the answering system page 34 For details see page 39 aD 40 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 t 4 6 P E y Al S TG8021E e book Page 41 Friday June 13 2008 1 19 PM Intercom Locator Intercom Intercom calls can be made between handsets in the same radio cell Note f you receive an outside call while talking on the intercom you hear interrupt tones To answer the call press 40 then press w When paging the handset for an intercom call the paged handset beeps for 1 minute Making an intercom call 1 INT 2 Topageaspecific handset enter the handset number To stop paging press 0 3 When you finish talking press 7 0 Answering an intercom call 1 Press w to answer the page 2 When you finish talking press 7 0 Note Even when the ringer volume for outside calls is setto off page 24 the handset rings at a low level for intercom calls Transferring calls conference calls Outside calls can be transferred between 2 handsets in the same radio cell 2 handsets in the same radio cell can have a conference call with an outside party To make a conference call the following 2 methods are available Another person presses w wh
46. ice mail and use answering system properly please note the following To use the voice mail service page 40 provided by your service provider telephone company rather than the unit s answering system turn off the answering system page 34 To use this unit s answering system rather than the voice mail service provided by your service provider telephone company please contact your service provider telephone company to deactivate your voice mail service If your service provider telephone company cannot do this Setthis unit s Number of Rings setting so that this unit s answering system answers calls before the voice mail service of your service provider telephone company does It is necessary to check the number of rings required to activate the voice mail service provided by your service provider telephone company before changing this setting Change the number of rings of the voice mail service so that the answering system can answer the call first To do so contact your service provider telephone company Caller s recording time You can change the maximum message recording time allotted to each caller You can also select Greeting Only which sets the unit to greet callers but not record messages The default setting is 3 Minutes 1 middle soft key gt amp j OK 2 v a Settings gt OM 3 v a Recording Time OK 4 v 4 Select the desired setting
47. ile one person is talking with an outside party Call share page 20 One person pages another person during an outside call as follows 1 During an outside call press INT to put the call on hold 2 Enterthe desired handset number you want to transfer to 3 Wait for the paged party to answer f the paged party does not answer press INT to return to the outside call 4 To complete the transfer Press AQ The outside call is routed to the handset To establish a conference call Press 3 To leave the conference press 7 0 The other parties can continue the conversation Helpline Tel No U K 0844 844 3898 R O I 01289 8333 41 m e e 4 e TG8021E e book Page 42 Friday June 13 2008 1 19 PM Intercom Locator ep as Transferring a call without speaking to the other handset user 1 During an outside call press INT Enter the desired handset number flashes to indicate the outside call is on hold 2 70 The outside call rings at the other handset Note f the other handset user does not answer the call within 1 minute the call rings at your handset again Answering a transferred call Press w to answer the page Note After the paging party disconnects you can talk to the outside caller SSS M Handset locator You can locate a misplaced handset by paging it 1 Baseunit Press All regist
48. ist from the most recent call to the oldest f the unit cannot receive caller information the following is displayed Out of Area The caller dials from an area which does not provide a Caller ID service Private Caller The caller requests not to send caller information If the unit is connected to a PBX System caller information may not be properly received Contact your PBX supplier Missed calls If a call is not answered the unit treats it as a missed call and 9 is displayed This lets you know if you should view the caller list to see who called while you were away Even if only one missed call in the caller list is viewed page 33 disappears from the display When you receive another new call is displayed again Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Category settings for phonebook Category settings can help you identify who is calling by using different ringer tones and display colours for different categories of callers When adding an entry to the phonebook you can assign it to the desired category page 21 When a call is received from a caller assigned to a category the category s display colour and ringer tone you selected are used Changing category ringer tones If you select Default Ringer the unit u
49. it re register the handset 1 Handset middle soft key g OK 2 v a Registration gt JA 2 times 3 v a Select a base unit number gt ER This number is used by the handset as a reference only 4 Baseunit Press and hold 39 for about 5 seconds until the registration tone sounds f all registered handsets start ringing press the same button to stop Then repeat this step The next step must be completed within 90 seconds Helpline Tel No U K 0844 844 3898 R O I 01289 8333 29 ni Sp as e TG8021E e book Page 30 Friday June 13 2008 1 19 PM Programming e 5 Handset Wait until Enter Base PIN is displayed gt Enter the base unit PIN default 0000 Gg f you forget your PIN see page 4T When the handset has been registered successfully stops flashing Note When you purchase an additional handset refer to the additional handset installation manual for registration Selecting a base unit When Auto is selected the handset automatically uses any available base unit it is registered to When a specific base unit is selected the handset makes and receives calls using that base unit only If the handset is out of range of that base unit no calls can be made 1 middle soft key gt d OK 2 v a Select Base gt Z3 3 v a Select the desired base unit number or Auto
50. l Programmable settings Problem Cause solution have changed the display language to a language cannot read Change the display language page 16 While programming the handset starts to ring A call is being received Answer the call and start again after hanging up cannot register a handset to a base unit The maximum number of base units 4 is already registered to the handset Cancel unused base unit registrations from the handset page 30 The maximum number of handsets 6 is already registered to the base unit Cancel unused handset registrations from the base unit page 30 You entered the wrong PIN If you forget your PIN see I cannot remember the PIN page 47 Place the handset and the base unit away from other electrical appliances cannot remember the PIN Change the PIN using the following method 1 middle soft key gt a gt a 2 vly A Base Unit PIN gt JA 3 xl 7 0 o 0 4 Enter the new 4 digit base unit PIN gt Os 790 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 47 S TG8021E e book Page 48 Friday June 13 2008 1 19 PM Useful Information e Battery recharge Problem Cause solution The handset beeps and or 4 w flashes Battery charge is low Fully charge the batteries page 14 fully charged the batteries but 1 3 still flashes Clean the
51. ld products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directives 2002 96 EC and 2006 66 EC Helpline Tel No U K 0844 844 3898 R O I 01289 8333 9 ni e TG8021E e book Page 9 Friday June 13 2008 1 19 PM A Introduction ep as By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Information on Disposal in other Countries outside the European Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Note for the battery symbol This symbol 2 might be used in combination with a chemical symbol In this case it
52. lling it from the power outlet then wiping with a dry cloth Accumulated dust may cause an insulation defect from moisture etc resulting in a fire Unplug the product from power outlets if it emits smoke an abnormal smell or makes an unusual noise These conditions can cause fire or electric shock Confirm that smoke has stopped emitting and contact an authorised service centre Never touch the plug with wet hands Danger of electric shock exists Installation To prevent the risk of fire or electrical shock do not expose the product to rain or any type of moisture Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident Operating safeguards Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners Do not disassemble the product Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it from the telephone wall jack and do not use Medical Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shielded from external RF radio frequency energy The product operates in the frequency ra
53. lpline Tel No U K 0844 844 3898 R O I 01289 8333 Wm TG8021E e book Page 49 Friday June 13 2008 1 19 PM Useful Information Problem Cause solution cannot make a call The handset is too far from the base unit Move closer and try again Another unit is in use Wait and try again later Answering system is being used Wait and try again later The key lock feature is turned on Turn it off page 20 Caller ID Problem Cause solution Caller information is not You must subscribe to a Caller ID service displayed Contact your service provider telephone company for details f your unit is connected to any additional telephone equipment remove and plug the unit directly into the wall jack f you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details Othertelephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is slow to Depending on your service provider display telephone company the unit may display the caller s information at 2nd ring or later Move closer to the base unit Time on the unit has shifted Incorrect time information from incoming Caller ID changes the time Set the time adjustment to off page 27 Helpline Tel No U K 0844 844 3898 R O I 01289 8
54. n GFSK Gaussian Frequency Shift Keying B RF transmission power Approx 10 mW average power per channel Bi Voice coding ADPCM 32 kbit s E Power source 220 240 V AC 50 Hz E Power consumption Base unit Standby Approx 2 3 W Maximum Approx 6 2 W Charger Standby Approx 1 0 W Maximum Approx 5 4 W E Operating conditions 5 C 40 C 20 80 relative air humidity dry E Dimensions Base unit Approx 44 mm x 143 mm Handset Approx 130 g Charger Approx 60 g 1 KX TG8022 KX TG8023 KX TG8024 Note Design and specifications are subject to change without notice The illustrations in these instructions may vary slightly from the actual product x 107 mm Handset Approx 155 mm x 48 mm x 34 mm 52 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 A TG8021E e book Page 53 Friday June 13 2008 1 19 PM A Useful Information ep as Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers If within the applicable guarantee period the appliance proves to be defective by reason of faulty design workmanship or materials we undertake subject to the following conditions to have the defective appliance or any part or parts there of repaired or replaced free of charge 1 The appliance shall have been purchased and used solely within either the U K or R O I and in accordance wi
55. nce at the set time Enter the desired date and month A Daily An alarm sounds daily at the set time 6 Set the desired time A 7 Enter a text memo 30 characters max page 43 gt yg 8 v A Select the desired ringer tone S3 2 times We recommend selecting a different ringer tone to the one used for outside calls When the alarm is set is displayed 9 70 Note You can skip to step 3 by pressing R 0 in standby mode To stop the alarm press any dial key or place the handset on the base unit or charger When the handset is in use the alarm will not sound until the handset is in standby mode f you select Once the setting changes to Off after the alarm sounds Even when the ringer volume for outside calls is set to off page 24 the alarm sound is heard at a low level Time adjustment Caller ID subscribers only This feature allows the unit to automatically adjust the date and time each time caller information is received To use this feature your caller ID service has to provide caller information including date and time Contact your service provider telephone company for details To turn this feature on select Caller ID Auto To turn this feature off select Manual Important To use this feature set the date and time first page 17 1 middle soft key gt 8 OK 2 v
56. nge of 1 88 GHz to 1 90 GHz and the RF transmission power is 250 mW max Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy CAUTION Installation and relocation Never install telephone wiring during an electrical storm Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations 6 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 ni Sp as e TG8021E e book Page 7 Friday June 13 2008 1 19 PM A Introduction Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines The AC adaptor is used as the main disconnect device Ensure thatthe AC outlet is installed near the product and is easily accessible This product is unable to make calls when the handset batteries need recharging or have failed there is a power failure the key lock feature is turned on Battery We recommend using the batteries noted on page 5 USE ONLY rechargeable Ni MH batteries AAA R03 size Do not mix old and new batteries Do not open or mutilate the batteries Released electrolyte from the batteries is corrosive and may
57. r use on the U K and Republic of Ireland analogue telephone network n the event of problems you should contact your equipment supplier in the first instance Declaration of Conformity Panasonic Communications Co Ltd declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio amp Telecommunications Terminal Equipment R amp TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http Awww doc panasonic de Contact to Authorised Representative Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Model composition KX TG8021 series Model shown is KX TG8024 Base unit Handset Model No E Part No Part No Quantity KX TG8021 KX TG8021 KX TGA800 1 KX TG8022 KX TG8021 KX TGA800 2 KX TG8023 KX TG8021 KX TGA800 3 KX TG8024 KX TG8021 KX TGA800 4 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 3 gt ee e TG8021E e book Page 4 Friday June 13 2008 1 19 PM Introduction E Accessory information Supplied accessories No Part number base unit PQLV207EU PQLV207E cord PQJA87S for U K Quantity TG8021 1 1 Accessory item KX KX TG8022 KX KX TG8023 1 AC adaptor for Telephone line TG8024 1
58. rings and recording stops A call is being received Answer the call and try again later 50 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 A TG8021E e book Page 51 Friday June 13 2008 1 19 PM A d Useful Information Liquid damage Problem Cause solution Liquid or other form of moisture Disconnect the AC adaptor and telephone line has entered the handset base cord from the base unit Remove the batteries unit from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact your nearest Panasonic service centre Caution To avoid permanent damage do not use a microwave oven to speed up the drying process Helpline Tel No U K 0844 844 3898 R O I 01289 8333 51 S TG8021E e book Page 52 Friday June 13 2008 ep as 1 19 PM Useful Information IER D ape Charger Approx 51 mm x75 mm x Specifications 38 mm E Mass weight B Standard Base unit Approx 170 g DECT Digital Enhanced Cordless Telecommunications GAP Generic Access Profile E Number of channels 120 Duplex Channels E Frequency range 1 88 GHz to 1 90 GHz Bi Duplex procedure TDMA Time Division Multiple Access E Channel spacing 1 728 kHz E Bit rate 1 152 kbit s E Modulatio
59. ses the ringer tone you set on page 24 when calls from this category are received The default setting is Default Ringer 1 A left soft key gt 2 vYy il category gt ON 3 y a Select a category gt CA 4 v 4 Select the current setting of the category ringer tone Ja 5 v a Select the desired ringer tone Ma AO Changing category display colours If you select Default Colour the unit uses the display colour you set on page 25 when calls from this category are received The default setting is Default Colour 1 A left soft key gt 2 vYy il category gt ON 3 v a Select a category gt CA 4 v 4 Select the current setting of the category colour sra 5 v a Select the desired colour gt I 7 0 32 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 E Do A TG8021E e book Page 33 Friday June 13 2008 1 19 PM A Caller ID Service p Caller list Erasing caller information 1 middle soft key 9 gt Important OK Only 1 person can access the caller 2 v 1 Select the desired entry list at a time gt RER 3 v a Select Erase or Erase Viewing the caller list and A11 gt AA calling back 4 Uri Yes gt 70 1 middle soft key gt gt OK Storing caller information to 2 Press v to search from the most the phonebook
60. sonic co uk Direct Sales at Panasonic U K Order accessory and consumable items for your product with ease and confidence by phoning our Customer Care Centre Monday Thursday 9 00am 5 30pm Friday 9 30am 5 30pm Excluding public holidays Or go on line through our Internet Accessory ordering application at www panasonic co uk Most major credit and debit cards accepted All enquiries transactions and distribution facilities are provided directly by Panasonic U K Ltd t couldn t be simpler Also available through our Internet is direct shopping for a wide range of finished products take a browse on our website for further details Helpline Tel No U K 0844 844 3898 R O I 01289 8333 5 9 Sp as e TG8021E e book Page 6 Friday June 13 2008 1 19 PM Introduction e LES For your safety To prevent severe injury and loss of life property read this section carefully before using the product to ensure proper and safe operation of your product WARNING Power connection Use only the power source marked on the product Do not overload power outlets and extension cords This can result in the risk of fire or electric shock Completely insert the AC adaptor power plug into the power outlet Failure to do so may cause electric shock and or excessive heat resulting in a fire Regularly remove any dust etc from the AC adaptor power plug by pu
61. special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other For maximum coverage and noise free communications place your base unit ata convenient high and central location with no obstructions Helpline Tel No U K 0844 844 3898 R O I 01289 8333 7 D dl D 4 e TG8021E e book Page 8 Friday June 13 2008 1 19 PM Introduction e between the handset and base unit in an indoor environment away from electronic appliances such as TVs radios personal computers wireless devices or other phones avoid facing radio frequency transmitters such as external antennas of mobile phone cell stations avoid putting the base unit on a bay window or near a window Coverage and voice quality depends on the local environmental conditions fthe reception for a base unit location is not satisfactory move the base unit to another location for better reception Environment Keep the product away from electrical noise generating devices such as fluorescent lamps and motors The product should be kept free from excessive smoke dust high temperature and vibration The product should not be exposed to direct sunlight Do not place heavy objects on the power cord or top of the product
62. ss C m amp 2 N 3 When you finish talking press 0 or place the handset on the base unit or charger Using the speakerphone 1 Dial the phone number and press e Speak alternately with the other party 2 When you finish talking press 7 0 Note For best performance use the speakerphone in a quiet environment To switch back to the receiver press M Adjusting the receiver or speaker volume Press 4 or v repeatedly while talking Making a call using the redial list The last 10 phone numbers dialled are stored in the redial list each 24 digits max 1 right soft key 2 vy A Select the desired phone number 3 4 Editing erasing storing 1 right soft key 2 vy A Select the desired phone number 3 Proceed with the desired operation W Editing a number before calling Yl A Edit and Call GI3 Press 4 or gt to move the cursor gt Edit the number gt E Erasing a number YY A Select Erase or Erase All gt I3 YI 1 Yes 3 76 E Storing a number to the phonebook YI A Add Phonebook Lg To store the name continue from step 3 Adding entries page 21 Note When editing Toerase a number place the cursor on the number then press C s Toinsert a number place the cursor to the right of where you want to insert the number then press the
63. ssage is played back You can either hang up or enter your remote access code again and begin remote operation page 37 Skipping the greeting message to leave a message You can leave a message just as any outside caller can Call your phone number from a touch tone phone When the answering system picks up press X to skip the greeting message and record your message after the beep Answering system settings Number of rings before the unit answers a call You can change the number of times the phone rings Number of Rings before the unit answers a call You can select 2 to 7 rings or Auto The default setting is 4 Rings Auto The units answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 37 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 middle soft key gt amp Os 38 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 m ni d A TG8021E e book Page 39 Friday June 13 2008 1 19 PM Answering System 2 v a Settings gt 93 3 v a Number of Rings gt OK 4 v A Select the desired setting gt O3 0 For voice mail service subscribers To receive vo
64. th standard operating instructions and the technical and or Safety Standards required in the U K 2 The appliance should be returned together with this guarantee and proof of date of purchase promptly on being found defective at the purchaser s risk and expense to the authorised dealer from whom the appliance was purchased All enquires must be through such dealers 3 This guarantee shall not apply to damage caused through fire accident lightning misuse wear and tear neglect incorrect adjustment or repair to damage caused through installation adaption modification or use in an improper manner or inconsistent with the technical and or safety standards required in the country where this appliance is used or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the appliance are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the appliance or the appliance has been dismantled or repaired by any person not authorised by us we shall have the right to terminate this guarantee in whole or in part immediately without further notice 5 The purchaser s sole and exclusive remedy under this guarantee against us is for the repair or replacement of the appliance or any defective part or parts and no other remedy including but not limited to incidental or consequential damage or loss of whatsoever nature shall b
65. tteries remove the warm during charging old batteries f you want to use the unit immediately charge the batteries for at least 15 minutes Clean the charge contacts of the handset base unit and charger with a Soft dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity 14 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 WW VS SZ e eS TG8021E e book Page 15 Friday June 13 2008 1 19 PM Preparation p i Screen saver mode Battery icon Battery level faa High The backlight goes dark when on a call or turns off completely after 1 Battery level Cu Medium minute of inactivity if the handset is not i ax Low on the base unit or charger When flashing Activate the handset display again by Needs charging pressing 4 or gt when on a call pressing at all other times Panasonic Ni MH battery performance supplied batteries n e Operation Operating time Wall mounti ng In continuous use 14 hours max Not in use 240 hours Base unit standby 10 days max a5 dm Note t is normal for batteries not to reach EE X full capacity at the initial charge DSL IZ Maximum battery performance is i reached after a few complete cycles of charge discharge use Actual battery performance depends on a combination of how often the
66. umber Important f you change the PIN please make note of your new PIN The unit will not reveal the PIN to you If you forget your PIN see page 47 1 middle soft key gt OK 2 v a Base Unit PIN gt OK 3 Enter the current 4 digit base unit PIN default 0000 4 Enter the new 4 digit base unit PIN gt MI 0 T Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to a single base unit Important The additional handset model recommended for use with this unit is noted on page 5 If another handset model is used certain operations handset settings base unit settings etc may not be available Additional base units Handsets can be registered to up to 4 base units allowing you to add additional base units and extend the area in which your handset s can be used If a handset moves out of range of its base unit when Auto is selected on base unit page 30 it looks for another base unit to make or receive calls A base unit and the handsets it communicates with is called a radio cell Note Calls are disconnected when the handset moves from one radio cell to another Registering a handset to a base unit The supplied handset and base unit are pre registered If for some reason the handset is not registered to the base unit for example flashes even when the handset is near the base un

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