Home

Sprint Mobile Broadband USB Modem (Novatel

Contents

1. OV PWN Pp The device driver should appear under Modems as Novatel Wireless Expedite EV DO Modem The device should appear under Network adapters as Novatel Wireless Expedite EV DO Network Adapter if Network Adapter NDIS is enabled The device should appear under Ports COM amp LPT as Novatel Wireless Expedite EV DO Status Port COM If the listings above do not appear identify the listing for your device by unplugging the USB connector This causes the driver listing for the device to disappear from the list Reinsert the device again to cause the driver listing to reappear You can identify the entries for your device by observing which entries are affected when you remove and replace the USB connector or by disabling Network Adapter NDIS See Novatel Wireless Network Adapter NDIS on page 91 Section 2D Troubleshooting Tips 107 7 8 9 Right click Novatel Wireless Expedite EV DO Modem Select Uninstall from the pop up menu Click OK to confirm the uninstall The device listings should be removed Installing the Windows XP Sprint Mobile Broadband USB Modem Driver 1 6 Insert the installation CD into your CD ROM drive if necessary If the CD start up menu appears use the exit option in the lower left corner of the screen to exit the menu Remove and replace your device to launch the Found New Hardware Wizard Select Install from a list or specific location Advanced on the firs
2. P Privacy Consent Message 76 122 Privacy Off 63 R Receiver Specifications 138 Roaming Preference 94 S Safety and Hazards 149 Service Settings 92 Software Specifications 137 Software Updates 80 Spint Nextel Location amp Search Menu 79 Sprint Connection Manager Establishing and Terminating Connections 60 Sprint Location Services Settings 85 Sprint Mobile Broadband Establishing and Terminating Connections 69 174 Installing the Software 16 Settings Menu 83 Window 50 System Requirement 15 a Transmitter Specifications 137 U Uninstalling Existing Driver 107 109 Updating the Driver 106 Updating Your Device s PRL 99 Using your GPS Receiver with GPS Applications 69 124 WwW Web Accessing 118 Web Access 117 N Yahoo Maps 88 Index
3. You can perform GPS preconnection tests before you connect to the Sprint network Your device s GPS receiver must be locked on to at least three orbiting satellites to calculate a 2D position latitude and longitude and track movement When it is locked on to four or more satellites the GPS receiver can determine your 3D position latitude longitude and elevation Click the Test GPS button to perform the test The number of satellites found your HEPE horizontal 3D estimated position error latitude longitude and elevation will be shown in the box to the right of this section GPS Mode Basic C GPS Testing Number of Satellites 8 HEPE 10 00 meters Latitude 32 894890 degrees Longitude 117 201955 degrees Elevation 49 meters Sometimes geomagnetic disturbances in the earth s atmosphere and sunspots can affect the ability to fix on your position If you are within Sprint s coverage area and still cannot connect such factors may be the cause Section 2C Menu Options Sprint Mobile Broadband Settings To customize your Sprint Mobile Broadband Novatel Wireless settings select Menu gt Settings gt Sprint connection name and then select from the following menu options e Always Show Welcome Screen Select this check box if you would like to have a welcome screen appear upon a successful connection to the network e Go Automatically When Ready Select this check box to have
4. 1 If you are using a laptop the AC power adapter must be plugged into your computer before proceeding 2 Click OK to launch the firmware update utility and update the firmware in your USB modem The software installation begins This process takes approximately five minutes You may stop the installation at any time by clicking Cancel Do not disconnect the device from your computer until the installation process is complete Failure to complete the process may result in serious errors 3 Once the firmware has been successfully downloaded a confirmation screen appears Click Finish to return to the Sprint Mobile Broadband main user interface 4 When the firmware update is completed it will reset the USB modem Please wait a few minutes to initialize the USB modem from the Sprint network During this time the Sprint Mobile Broadband message area displays Updating Hardware and the Go button is disabled 5 Oncompletion of this process a PRL Update dialog box may be displayed Click OK to update the PRL preferred roaming list in your device 6 Next Sprint Mobile Broadband will check to see if your device has been activated If the USB modem has not been Section 2A Installing the Sprint Mobile Broadband USB Modem 19 activated it will automatically prompt you to activate your device Click Yes to activate your device See Activating Your Device on page 35 Caution Please do not remov
5. Banks etc Does it cost anything to use Sprint Location Services At this time the Location Services currently being released have no additional cost or MRC There are no plans to charge for this AFLT MS Based service What is AFLT AFLT Advanced Forward Link Trilateration is a type of device based position location technology Unlike A GPS AFLT does not use GPS satellites to determine location To determine location the device takes measurements of signals from nearby cellular base stations towers and reports the time and distance readings back to the network which are then used to triangulate an Section 3B Location Based Services 125 approximate location for the device In general at least three surrounding base stations are required to get an optimal position fix What does MS Based mode of operation mean MS Based Mobile Station Based GPS mode is defined as an implementation where assistance data is provided to the mobile station or device by the Location server such that the device can calculate its own location estimate Does this device actually use GPS satellites to calculate its locations It depends If you are indoors then the answer is no instead AFLT is used AFLT uses base station triangulation to calculate your location If you are outside then it will use MS Based GPS and actual satellites are used to determine your location How accurate is AFIT if it does not use real satellites AFL
6. Sprint Mobile Broadband automatically connect to the network when you insert your device e Enable Network Adapter NDIS Allows you to establish a Novatel Wireless 1xEV DO connection to connect to the network automatically without launching Sprint Mobile Broadband You can disable the Enable Network Adapter mode at any time by deselecting the Enable Network Adapter NDIS check box from this menu See below for more information about enabling NDIS e Enable LED on Device Your Sprint Mobile Broadband device has two LED lights located near the antenna of the device Select Enable LED on Device to turn on the LED feature Novatel Wireless Network Adapter NDIS Enabling the Novatel Wireless Network Adapter enables always on connectivity much like an Ethernet card and eliminates the need to use Sprint Mobile Broadband As soon as the USB connector is inserted into your USB port the device connects to the network automatically The connection is also reestablished when your computer comes out of hibernate and standby modes Section 2C Menu Options 91 To enable the Novatel Wireless Network Adapter 1 Disconnect your device from the network If you are connected to the network the Enable Network Adapter NDIS check box will be disabled 2 Access Menu gt Settings gt Sprint Mobile Broadband Novatel Wireless 3 Place a check mark in the check box designated Enable Network Adapter NDIS click Apply and then c
7. b providing or failing to provide Services including but not limited to deficiencies or problems with a Device or network coverage for example dropped blocked interrupted calls messages etc c traffic or other accidents or any health related claims relating to our Services d Data Content or information accessed while using our Services e an interruption or failure in accessing or attempting to access emergency services from a Device including through 911 Enhanced 911 or otherwise f interrupted failed or inaccurate location information services g information or communication that is blocked by a spam filter or h things beyond our control including acts of God for example weather related phenomena fire earthquake hurricane etc riot strike war terrorism or government orders or acts You Agree Our Liability Is Limited No Consequential Damages TO THE EXTENT ALLOWED BY LAW OUR LIABILITY FOR MONETARY DAMAGES FOR ANY CLAIMS YOU MAY HAVE AGAINST US IS LIMITED TO NO MORE THAN THE PROPORTIONATE AMOUNT OF THE SERVICE CHARGES ATTRIBUTABLE TO THE AFFECTED PERIOD UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL PUNITIVE OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR RELATED TO Section 5B Terms and Conditions 167 PROVIDING OR FAILING TO PROVIDE SERVICES IN CONNECTION WITH A DEVICE INCLUDING BUT NOT LIMITED TO LOST PROFITS LOSS OF BUSINESS OR COST OF REPLACEMENT P
8. e Sprint Mobile Broadband Novatel Wireless or Sprint Data Link depending on the type of connection General To display the General settings options select Menu gt Settings gt General Then you can customize Sprint Mobile Broadband by selecting the following options e Play Sound Effects Select this check box to hear a clicking sound whenever an action is taken in Sprint Mobile Broadband e Always on Top When checked the Sprint Mobile Broadband window is displayed in front of all other open application windows even if another window is placed over the Sprint Mobile Broadband window Start in System Tray Select this check box to have the Sprint Mobile Broadband interface visible on your screen regardless of which applications are open e Keep Connection History When selected Sprint Mobile Broadband logs all connections in the connection history For details on Connection History see page 74 e Launch when Windows Starts When selected Sprint Mobile Broadband opens automatically upon startup of your computer When finished click Apply and then OK to save changes and close the Settings dialog box 84 Section 2C Menu Options Sprint Location Services Settings To customize your Sprint Location Services settings select Menu gt Settings gt Sprint Location Services and then select from the following menu options e Enable Location Services Select this check box to have the location on yo
9. Activating and Using Sprint Service on page 9 If you purchased a preactivated USB modem this step is not necessary Once the application software and driver are installed the USB modem is ready for use Otherwise you must activate and configure your account When you purchased a Sprint Mobile Broadband USB modem and signed up for service you were automatically assigned a user name along with your device s phone number also called MDN This information will automatically be programmed into your device along with your device s ESN electronic serial number and MSID IMSI_S numbers When you start the activation process your device will connect to the Sprint network and exchange information about your device and account information Your device s firmware contains all the information needed to unlock your device and activate your account Follow the steps below to activate your device Windows Vista XP and 2000 Before you can use your device on the Sprint network you must setup your device and have an active Sprint account The One Touch Activation process makes setup a quick and easy task The following steps guide you through the setup process Section 2A Installing the Sprint Mobile Broadband USB Modem 35 To activate an account and configure your device on Windows Connect the device to your computer One Touch Activation will start automatically and you will be prompted to activate your device
10. Except as the Agreement specifically provides otherwise if any part of the Agreement is held invalid or unenforceable the rest of this Agreement remains in full force and effect This Agreement isn t for the benefit of any 3rd party except our corporate parents affiliates subsidiaries agents and predecessors and successors in interest You can t assign the Agreement or any of your rights or duties under it We can assign the Agreement The Agreement andthe documents it incorporates make up the entire agreement between us and replaces all prior written or spoken agreements you can t rely on any contradictory documents or statements by sales or service representatives The rights obligations and commitments in the Agreement that by their nature would logically continue beyond the termination of Services including but not limited to those relating to billing payment 911 dispute resolution no class action no jury trial survive termination of Services 2007 Sprint Nextel All rights reserved No reproduction in whole or in part without prior written approval SPRINT and other trademarks are trademarks of Sprint Nextel iDEN is a trademark of Motorola Inc Section 5B Terms and Conditions 171 Novatel Wireless Limited Warranty and Liability Novatel Wireless warrants for the 12 month period immediately following receipt of the Product by Purchaser that the Product will be free from defects in material and workmanship
11. Gets Dropped Windows 2000 and XP When attempting a data connection with Sprint Mobile Broadband the connection gets dropped as soon as it is established The status goes from Connecting and Connected back to Click GO to Connect Theconnection 1 Click Start gt Connect To gt Sprint Mobile Broadband properties are Novatel Wireless or Sprint Data Link from the not optimal Windows start menu 2 Click the Properties button on the connection settings dialog 3 Click the Networking tab 4 Click the Settings button 5 Ensure that Negotiate multi link for single link connections is not selected in the PPP Settings dialog 6 Click OK to save your settings Reinstalling the Device Driver There is a device driver for each supported operating system Unless the appropriate driver for your version of Windows or Macintosh is installed you will not be able to establish a network connection with your device This section provides instructions on verifying that you have the correct device driver installed You must have the installation CD to complete this procedure 104 Section 2D Troubleshooting Tips Windows 2000 To verify that the correct driver is installed 1 Locate the existing driver 2 Update the driver To locate the driver 1 Close all Windows programs and open the Control Panel by selecting Start gt Settings gt Control Panel Double click the System
12. History window displays a table with three columns Date Time Type and Duration You can select entries by using the arrow keys or your mouse Selected entries are highlighted By default no entry is selected Click the Clear button to access the Clear Connection History dialog box Click Yes to confirm the delete or No to cancel To generate a text file containing your Connection History 1 Select File gt Export from the Sprint Mobile Broadband Connection history window A Save As dialog box appears 2 Inthe file name box type a name for the CSV log file and click Save The file name is called Connection Log txt by default However you can give the file any descriptive name you like 112 Section 2D Troubleshooting Tips Alert Log The Alert Log provides a record of all alerts that have been received while establishing and maintaining your connections You can use the Alert Log to help isolate and resolve connection issues Accessing the Alert Log Select Menu gt Alert Log in the Sprint Mobile Broadband interface window About the Alert Log The Alert Log displays a table with four columns Date Time Alert Connection Name and Type You can select entries by using the arrow keys on your keyboard or the mouse Selected entries are highlighted By default no entry is selected Click the Clear button to access the Clear Alert Log dialog box Click Yes to confirm the delete or No to cancel Device Info am
13. How do use GPS applications with a Sprint GPS capable device Once you have started GPS NMEA identify the local port configured for GPS on your computer by using the operating system device manager utility See operating system help for assistance with device manager utility Configure your GPS application to listen on the GPS NMEA com port Can I use LBS and GPS when my device is configured for NDIS Yes LBS and GPS are supported while the device is in NDIS mode 130 Section 3B Location Based Services y rint Sp 132 Section 4A Technical Specifications In This Section CDMA Networks Environmental Specifications Mechanical Specifications Software Specifications Transmitter Specifications Receiver Specifications Hardware Specifications Miscellaneous This section outlines the environmental and technical specifications for your new Sprint Mobile Broadband USB modem Section 4A Technical Specifications 133 CDMA Networks The Sprint Mobile Broadband USB modem operates over a type of wireless network called CDMA Code Division Multiple Access This network technology has many features beyond providing a wireless link such as Web Messaging which allows you to receive short messages using the Sprint Mobile Broadband USB modem To use the Sprint Mobile Broadband USB modem you need an account that gives you access to a CDMA network Every CDMA network operates on one of three radio frequency b
14. Hz to 500 Hz 0 1 octave second Drop 1 meter drop no damage fully operational Mechanical Specifications Dimensions W x D x H 25 mmx 17 6 mm x 12mm 2 76 in x 0 98 in x 0 47 in Weight 32 grams 1 3 oz Battery Pack N A LED 3 Color Service State Antenna External Flip Up and Internal Mobile Receive Diversity Antenna 136 Section 4A Technical Specifications Software Specifications CDMA specification EVDO RevA Data service Supported SMS IS 637 Currently not supported OMA DM Supported OTAPA IS 683A Supported PRL preferred roaming list Supported Authentication Supported NAM 1 Mobile IP Supported WNP wireless number portability Supported Transmitter Specifications Multiplexing type EVDO and 1xRTT Normal output power 7 10 dBm TX Max power 23 dBm Frequency range 1850 MHz to 1919 MHz Frequency stability Compliant with CDG1 Bandwidth 1 25 MHz Occupied bandwidth 1 25 MHz Modulation method O QPSK HPSK Waveform quality 944 Conducted spurious emission Complies with Title 47 Part 24 of the FCC Rules Common RF impedance 50 ohms Section 4A Technical Specifications 137 Receiver Specifications Receiving type EVDO and 1xRTT Frequency range 1930 MHZ to 1990 MHz Bandwidth 1 25 MHz Occupied bandwidth 1 25 MHz Modulation
15. Modem selection in the pull down menu to EVDO Support 7 Uncheck the two boxes Enable error connection and Wait for dial tone if preselected Click the Apply Now button 9 You can now connect to the Sprint Network To use your Mobile Broadband Device follow the instructions provided below based on your computer model If your computer is an Intel based iMac or MacBook e From the Phone menu you can connect or disconnect to the Internet e While connected you can also see the duration of your connection If your computer is a PowerPC based PowerBook or iMac G series 1 Click System Preferences from the Apple menu 2 Select the Network icon and then select the Novatel Wireless CDMA option from the Show pull down menu 3 Inthe PPP tab click Dial Now and then Connect to connect your Sprint Mobile Broadband Device to the Sprint Network Section 2A Installing the Sprint Mobile Broadband USB Modem 43 You are now connected to the Sprint Network From this window you can connect or disconnect your Internet connection While connected you can also see the duration of your connection Trouble Activating Your Device The following error message will appear if your data profile could not be updated to prepare your device for Sprint services Sprint Mobile Broadband Update Failed Error Code 5 Network Unavailable Extended Code 6 Would you like to try again If the problem persists ple
16. Section 3B Location Based Services 123 Using your GPS receiver with GPS applications In order to use the GPS COM port on your computer to obtain location coordinates with a GPS application you must first 1 Install the GPS application and start Sprint Mobile Broadband 2 Click GO on the GPS receiver interface to direct the GPS receiver to start and then start the location based application See The Sprint Mobile Broadband GPS Receiver Window on page 61 3 Once you make a connection in the device software you can launch any location based application you have installed on your computer 124 Section 3B Location Based Services FAQs What is GPS The Global Positioning System GPS is a term used for satellite navigation systems More than two dozen GPS satellites orbit the earth transmitting radio signals which allow GPS receivers to determine their location speed and direction What is A GPS A GPS Assisted GPS is a technology that uses an assistance server to cut down the time needed to determine a location using GPS What is LBS LBS Location Based Services are used to provide enhanced local search functionality via Internet mapping services What are Location Based Services LBS Location Based services allow your device to get its current position from the Location Server on the Sprint network and provide you with the ability to find nearby locations such as Gas stations Hotels Restaurants
17. Services menu Mapping amp Search Service Microsoft Live MapQuest Yahoo Maps Google Maps GPS Mode Basic C GPS Testing A Number of Satellites 8 HEPE 10 00 meters Latitude 32 894890 degrees Longitude 117 201955 degrees Elevation 49 meters OK Cancel Apply Click OK to close the Sprint Location Services dialog box Section 2C Menu Options 87 Mapping and Search Service The Mapping amp Search Service section is used to set your connection preferences or service settings You can select to connect to Microsoft Live Map Quest Yahoo Maps or Google Maps This section lets you choose from the following options e Microsoft Live Select the Microsoft Live option to have Sprint Mobile Broadband connect to Microsoft Live every time you perform a location search By selecting this option your browser will automatically connect to the Microsoft Live Web site e MapQuest Select the MapQuest option to have Sprint Mobile Broadband connect to only MapQuest You can disable MapQuest at any time if you are not connected to any network by selecting another option Yahoo Maps Select the Yahoo Maps option to have Sprint Mobile Broadband connect to only Yahoo Maps When you apply this option the next time you make a connection and perform a location search Sprint Mobile Broadband will perform a location search for only Yahoo Maps e Google Maps Select the Google Maps option to ha
18. The One Touch Activation dialog appears explaining that your device is not currently programmed One Touch Activation This device has not yet been programmed Would you like to have the network auto program this device now Please ensure you have no other network connections on this system during this process If you are having technical difficulties please call Sprint customer care at 1 866 581 9266 to ensure your account is setup properly Your Electronic Serial Number ESN is 000000 _ Please ensure you have no other network connections on this system during this process If you are having technical difficulties please call Sprint customer care at 1 888 211 4727 to ensure your account is setup properly Your Electronic Serial Number ESN will be shown in the One Touch Activation dialog box shown above You may want to keep this number handy for future reference 1 Click Yes to auto program your device from the Sprint network or No to cancel activation If you close out of Sprint Mobile Broadband the next time you launch Sprint Mobile Broadband it will automatically remind you to activate your device You may also manually activate your device from the Sprint Mobile Broadband submenu See Sprint Mobile Broadband Novatel Wireless settings on page 96 2 When you start the activation process this will begin a Client Initiated Device Configuration CIDC session to authenticate your user c
19. The additional terms for bundled Services may either modify or replace certain provisions in these Ts amp Cs including terms relating to activation invoicing payment and disputing charges Also a different dispute resolution provision may apply to services provided by another company the dispute resolution provisions in this Agreement still apply to our Services You will be provided details on any additional terms with your selection of any bundled Service Our Policies Services are subject to our business policies practices and procedures Policies including but not limited to our Privacy Policy and Acceptable Use Policy and Visitor Agreement both available at our Web site You agree to all of our Policies when you use our Services Our Policies are subject to change at anytime with or without notice When You Accept The Agreement You must have the legal capacity to accept the Agreement You accept the Agreement when you do any of the following a sign a contract with us on paper or electronically b accept Agreement through an oral or electronic statement c attempt to or in any way use the Services d pay for the Services or e open any package or start any program that says you are accepting the Agreement when doing so If you don t want to accept the Agreement don t do any of these things Term Commitments amp Early Termination Fees Many of the Services for example rate plans and Device disco
20. accessory not required for use with the device is ideal for using USB devices in hard to reach and overcrowded spaces a common situation with many computers relieving strain on your ports and allowing you to use additional USB devices with convenience The USB cable and clip holder must be used together in order to complywith FCC regulations The USB cable andclip holder when usedwith your device frees up space around the USB port area See Using the External USB Cable and Clip Holder on page 25 When you connect the device the following should occur e The USB modem is powered as soon as you connect it to the computer s USB port e The LED indicator on the device lights up blinks and turns solid green e Sprint Mobile Broadband starts unless the auto launch feature has been disabled Your device also contains an antenna that can be used for better coverage this is an integral part of the device To use this feature flip open the device s antenna by gently gripping the top right side of the external cover with your forefinger 24 Section 2A Installing the Sprint Mobile Broadband USB Modem Using the External USB Cable and Clip Holder To use the accessory pair 1 Insert the USB modem into the clip holder The USB Connector must be visible through the holder 2 Plug one end of the USB Cable into the Type A USB port on your notebook 3 Plug the wide end of the cable into the Sprint Mob
21. are having technical difficulties please call Sprint customer care at 1 866 581 9266 to ensure your account is setup properly Your Electronic Serial Number ESN is 0x5b102616 Go Back 6 The Sprint Activation Utility will display Activation In Progress This may take several minutes Section 2A Installing the Sprint Mobile Broadband USB Modem 41 7 Once youve activated your device you can close the Sprint Activation Utility by selecting Quit Sprint Activation Utility Completed Activation Successful Please Quit to complete the Activation process 8 Oncompletion of this step your device is ready for use Section 2B Sprint Mobile Broadband Software beginning on page 47 explains how to use the Sprint Mobile Broadband software to manage and monitor your connections Please see Setting up your Mac Network Connections below to connect to the Sprint network with you Sprint Mobile Broadband device 42 Section 2A Installing the Sprint Mobile Broadband USB Modem Setting up your Mac Network Connection 1 Launch System Preferences from the Apple menu and select the Network icon 2 When you enter Network Preferences you will see a dialog box recognizing the device Click OK to close the dialog box 3 Select your device in the Show pull down menu Click the PPP tab and enter 777 in the Telephone Number field 5 Click the Apply Now button Click the Modem tab and change the
22. available to your device you have a resource conflict If another PC card device is installed you may be able to free the necessary resources simply by ejecting the other device Otherwise you may need to disable another device such as an internal modem infrared device or network device to resolve the resource conflict This section explains how to disable other devices Windows 2000 To resolve a resource conflict in Windows 2000 Disable a device internal modem infrared device or network card aria an Internal Modem Infrared Device or Network Car 1 Close all Windows programs and open the Control Panel by selecting Start gt Settings gt Control Panel 2 Double click the System icon Click the Hardware tab 4 Click the Device Manager button 110 Section 2D Troubleshooting Tips 5 6 Locate the device that you want to disable If you want to disable an internal modem expand the wy Modem tree by clicking the sign to its left If you want to disable an infrared device expand the un Infrared Devices tree by clicking the sign to its left If you want to disable a network card expand the wp Network Adapters tree by clicking the sign to its left Right click the device you want to disable choose Disable from the pop up menu that appears and click OK Windows XP To resolve a resource conflict in Windows XP gt Disable a device internal modem
23. button closes the window but leaves the program running When the program is minimized its icon in the system tray can be used to determine the device status See System Tray Icons on page 59 If the program is minimized you can redisplay it by double clicking the desktop shortcut or launching the device software from the Start menu See page 60 in this section You can also click the icon in the system tray The icons are defined in System Tray Icons on page 59 The Close button is used to exit the device software Connection Status The Sprint Mobile Broadband interface provides information about your current connection status Other messages may appear as a result of customized options Insert your Device If Sprint Mobile Broadband fails to detect a device the message Insert your Device is displayed In this state the GO button is Section 2B Sprint Mobile Broadband Software 53 unavailable to indicate it cannot be engaged The signal strength icon is also not visible Disconnected In this state the GO button is available and the signal strength icon is visible Click GO to make a connection Sprint Mobile Broadband will connect to the Sprint provisioning server to prepare your services and you will be prompted to activate your device Click Yes to activate your device Preparing Services When you activate your device the message Preparing Services is displayed Please w
24. detailed information about your device software and connections The Device Info amp Diagnostics window displays your Phone number MSID and user name If visible these items confirm a successful activation On completion of this step your USB modem is ready for use Section 2B Sprint Mobile Broadband Software beginning on page 47 explains how to use the Sprint Mobile Broadband software to manage and monitor your connections 38 Section 2A Installing the Sprint Mobile Broadband USB Modem Activating Your Device Mac OS X Before you can use your device on the Sprint network you must activate your device and account The Sprint Activation Utility makes activation a quick and easy task The following steps guide you through the activation process Activating your Sprint Mobile Broadband device on the Sprint Network 1 Once your computer has restarted open your Applications folder in the hard drive and launch the Sprint Activation Utility application Z Macintosh HD 67 items 80 53 GB available Name Date Modified v L Applications Today 9 02 AM A Sprint Activation Utility Today 9 02 AM Disconnect any other connections to the Internet Turn off your AirPort connection and unplug any Ethernet connections Follow the onscreen prompts to complete the activation process Section 2A Installing the Sprint Mobile Broadband USB Modem 39 2 The Sprint Activation Utility screen appears shown below Clic
25. for updates Location amp Access real time 3D visual maps Page 76 Search Services get driving directions or perform local business searches directly from your GPS enabled device Links When connected to the Sprint Page 81 National Network provides a link to the Sprint Web site Help Open the Sprint Mobile Page 82 Broadband Help file About Sprint View the opening Sprint Mobile Page 82 Mobile Broadband software Broadband identification screen Settings Configure Sprint Mobile Page 84 Broadband to best suit your needs and preferences Exit Close the Sprint Mobile Page 33 Section 2C Menu Options 73 Menu Item Details Alert Log The Alert Log provides a record of all alerts that have been generated while establishing and maintaining your connections and settings You can use the Alert Log to help isolate and resolve connection issues To display the Alert Log Select Menu gt Alert Log To clear the Alert Log 1 From the Alert Log window click Clear 2 You will see Clear all entries from the Alert Log Click Yes to delete all records Click No to cancel Connection History The Connection History dialog maintains a record of your data connections You can choose whether to keep a record of your connection history by enabling or disabling this feature To enable or disable Connection History Select Menu gt Settings gt General gt Keep Connection History A check mark next to the option
26. indicates that it is enabled To display the Connection History Select Menu gt Connection History For each message the Connection History displays e The date and time the connection was initiated e The phone number dialed for data connections e The type of connection e The duration of the connection 74 Section 2C Menu Options Deleting Records To delete all records in the Connection History 1 From the Connection History window click Clear 2 You will see a prompt Cear all entries from the Connection History Click Yes to delete all records Click No to cancel Device Info amp Diagnostics The Device Info amp Diagnostics window displays detailed information about your Sprint Mobile Broadband USB modem Sprint Mobile Broadband software signal strength port configuration and more The information displayed in this window includes e Manufacturer of your device Model of your device Firmware version Device phone number Your active user name on the Sprint network Hardware version Sprint Mobile Broadband software version and build Version of PRL Preferred Roaming List which specifies the radio frequency channels that the USB modem is permitted to use Device s capabilities and coverage e Various communication and device tests and results To access the Device Info amp Diagnostics menu Select Menu gt Device Info amp Diagnostics Section 2C Menu Options 75 To view informa
27. infrared device or network card Disabling an Internal Modem Infrared Device or Network Card 1 vi PWN Close all Windows programs and open the Control Panel by selecting Start gt Settings gt Control Panel Double click the System icon Click the Hardware tab Click the Device Manager button Locate the device that you want to disable If you want to disable an internal modem expand the yn Modem tree by clicking the sign to its left If you want to disable an infrared device expand the yn Infrared Devices tree by clicking the sign to its left If you want to disable a network card expand the yn Network Adapters tree by clicking the sign to its left Right click the device you want to disable choose Disable from the pop up menu that appears and click OK Section 2D Troubleshooting Tips 111 Additional Troubleshooting Tools Connection History Connection History provides you with a detailed record of the connections established using your device Since Connection History allows you to sort records by connection name you can easily distinguish between personal and business usage You can also save any of the messages on the Connection History screen to a log file that you can print out for your record Accessing Connection History Select Menu gt Connection History in the Sprint Mobile Broadband interface window About Connection History The Connection
28. inserted into the computer Red No Service Amber Error Reset Modem Green solid The device is powered but is not transmitting or receiving data Green blinking slowly The device is powered and is searching for the network Green intermittent blinking The device is powered connected and is sending or receiving data 58 Section 2B Sprint Mobile Broadband Software System Tray Icons Sprint Mobile Broadband displays an icon in the system tray in the lower right portion of the display screen on your computer The system tray icon indicates your connection status System Tray Icons Icon Meaning Connecting Device is ready for connection or currently making a connection Connected Connection established to the network and data transfer in process Dormant Connection established but no data transfer taking place Disconnected Sprint Mobile Broadband running but no connection in progress Error Sprint Mobile Broadband has encountered a hardware failure in your computer s device or another error while attempting to connect PPBE eB Section 2B Sprint Mobile Broadband Software 59 Establishing and Terminating Connections The Sprint Mobile Broadband interface can be used to establish and terminate connections with the Sprint Mobile Broadband USB modem by simply clicking the GO or Stop buttons Sprint Mobile Broadband Software Menu Option
29. is acquired During this time the GO button changes to Stop Section 2B Sprint Mobile Broadband Software 63 Searching After the network successfully validates your privileges the device will automatically request GPS satellite almanac information from the network so that it knows where to find the satellites Once it retrieves the almanac information the device will then talk directly to the satellites to obtain your location coordinates While the GPS Receiver searches for GPS satellites the message Searching is displayed If no satellites are acquired within 30 seconds an error message is displayed No GPS satellites are currently available Please move outdoors to a new location and try again The Sprint Location Services Welcome screen will display each time you make a connection unless this dialog box has been disabled Uncheck the Always show Welcome Screen box if you do not want this message to appear 64 Section 2B Sprint Mobile Broadband Software Acquired When the device is ready to use GPS Location Based services or GPS MS Based applications the GPS satellite icon will turn from red to yellow then to green if more than four satellites are found and the status area will display Acquired The number of bars increases up to a maximum of four as the number of satellites found increases By holding your cursor over the GPS satellite icon you can d
30. limiting access to certain Web sites applications or other Data Content etc For additional information on what we do to protect our customers network Services and equipment see our Acceptable Use Policy and Visitor Agreement at our Web site Your Privacy You agree to the terms of our Privacy Policy available at our Web site when you use our Services This policy may change from time to time so review this policy with regularity and care Among other things the policy includes important information on what information we collect about you how we use that information and with whom we share that information for example to provide you certain Services to protect our rights and interests to respond to legal process to facilitate a merger etc Also to ensure the quality of our Services and for other lawful purposes we may also monitor or record calls between us for example your conversations with our customer service or sales departments If you do not agree with the terms of our Privacy Policy do not purchase or use our Services Location Based Services Our network generally knows the location of your Device when it is outdoors and turned on By using various technologies to locate your Device we can provide enhanced emergency 911 services and optional location sensitive services provided by us or a third party Environmental factors such as structures buildings weather geography landscape and topography can signi
31. of GPS options GPS Basic and GPS Premium Also GPS services are not supported in EVDO Only Mode and the device must be set to Automatic or 1xRTT Mode What is GPS Basic GPS Basic is a mode that allows your device to be used for regular GPS outdoor use In this mode GPS receivers require an unobstructed view of GPS satellites and often do not perform well within forested areas or near tall buildings Sprint GPS Basic is based on GPSone standards and uses LBS for the first fast GPS fix GPS coordinate values are made available for applications via a local GPS NMEA com port 128 Section 3B Location Based Services What is GPS Premium This GPS mode option is not yet available at this time GPS Premium allows for enhanced GPS on a GPS capable data card and can be used for indoor and outdoor use This option functions the same as GPS Basic and also allows for GPS to be used where no GPS satellites are available by utilizing LBS Is a GPS subscription required For GPS Basic no GPS subscription is required For GPS Premium a GPS subscription would be required when that option becomes available What is difference between GPS Basic and GPS Premium GPS Basic is for outdoor use similar to regular GPS device capability GPS Premium is an enhanced GPS capability which can be used indoors and outdoors What is enhanced local search It is a quick easy method to run local search queries to find locations to and directions to pl
32. problems If after reading this section you are unable to resolve a problem please visit wwwsprint com or contact Sprint Customer Service at 1 888 211 4727 Error Searching for Sprint Mobile Broadband USB Modem The Sprint Mobile Broadband software interface displays this message Searching for Sprint Mobile Broadband USB Modem a The USB modem is not a Check the USB connection properly connected to the b See Reinstalling the Sprint computer Mobile Broadband USB b The wrong driver is installed Modem Driver on page 104 for the USB modem c See Resolving Resource c There is a resource conflict Conflicts on page 110 102 Section 2D Troubleshooting Tips Error Splash Screen is Frozen The Sprint Mobile Broadband splash screen is frozen You may have a resource conflict Restart your computer If you are unable to resolve this problem by restarting your computer see Resolving Resource Conflicts on page 110 Error Not in Service Sprint Mobile Broadband displays the message Not in Service Inadequate signal strength may a Verify that you are within the occur for either of these reasons network coverage area a You are outside the network Coverage maps are available at b You may be inside a building or www sprint com near a structure that is causing b Change your location radio interference Section 2D Troubleshooting Tips 103 Error Connection
33. the Windows Start Menu 2 Insert the device and wait for AutoPlay to display if UAC is enabled 3 Select Open folder to view files and then right click and select Eject to eject CD Drive F 4 Right click the CD Drive and select the Eject option 5 Amessage window will then appear stating that the drive is currently in use Select Cancel Note This message will not show if the CD Drive F has already been ejected 6 Anew message will appear stating that the drive is currently in use again Select OK Note this Microsoft Windows message will not show if the CD Drive F is already Ejected 7 The Found New Hardware Wizard will appear four times Click Cancel on each of these windows 8 Double click the newly created removable storage drive to open up the contents of the drive and save or transfer the files 9 Double click STORAGE F to view or transfer files on the F Disk Method three 1 Select Install Sprint Mobile Broadband Lite v3 10 007 next select the Cancel button under the Windows Installer or Sprint Mobile Broadband Installation Wizard this step will Section 2A Installing the Sprint Mobile Broadband USB Modem 31 auto eject the CD driver and enable the removable storage driver automatically Please wait for the removal storage drive to appear go step 9 and 10 Double click the newly created removable storage drive to open up the contents of the drive and save or transfer the files Double
34. under normal use THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE The exclusive remedy for a claim under this warranty shall be limited to the repair or replacement at Novatel Wireless option of defective or non conforming materials parts or components The foregoing warranties do not extend to I non conformities defects or errors in the Products due to accident abuse misuse or negligent use of the Products or use in other than a normal and customary manner environmental conditions not conforming to Novatel Wireless specification of failure to follow prescribed installation operating and maintenance procedures II defects errors or nonconformity s in the Product due to modifications alterations additions or changes not made in accordance with Novatel Wireless specifications or authorized by Novatel Wireless III normal wear and tear IV damage caused by force of nature or act of any third person V shipping damage VI service or repair of Product by the purchaser without prior written consent from Novatel Wireless VII products designated by Novatel Wireless as beta site test samples experimental developmental reproduction sample incomplete or out of specification Products or VIII returned products if the original identification marks have been removed or a
35. us will be successful If you authorize another carrier to transfer a number away from us that is considered a request by you to us to terminate all of the Services associated with that number You re responsible for all charges billed or incurred prior to deactivation and for any applicable Early Termination Fees Coverage Where Your Device Will Work Our coverage maps are available at our stores and at our Web site The specific network coverage you get will depend on the radio transmissions your Device can pick up and Services you ve chosen Our coverage maps provide high level estimates of our coverage areas when using Services outdoors under optimal conditions Coverage isn t available everywhere Estimating wireless coverage and signal strength is not an exact science There are gaps in coverage within our estimated coverage areas that along with other factors both within and beyond our control network problems software signal strength your Device structures buildings weather geography topography etc may result in dropped and blocked connections slower data speeds or otherwise impact the quality of Service Services that rely on location information such as E911 and GPS navigation 158 Section 5B Terms and Conditions depend on your Device s ability to acquire satellite signals typically not available indoors and network coverage Roaming Roaming typically refers to coverage on another carrier s n
36. B modem must be handled with care to ensure reliable operation Follow these guidelines while using and storing the USB modem e Do not apply adhesive labels to the device They may cause the device to become jammed inside the USB port e The USB connector should fit easily into your USB port Forcing the device into a slot may damage the connector e Protect your device from liquids dust and excessive heat e Store your device in a safe place when not in use e Never force the USB connector in or out of your computer s USB port e When using a laptop computer always remove the device from the USB port before moving your laptop to avoid any damage See page 24 for instructions on proper removal 10 Section 1B Getting Started y rint Sp 12 Section 2A Installing the Sprint Mobile Broadband USB Modem Getting Started Installing the Sprint Mobile Broadband Software Inserting and Removing the Device Removing the Sprint Mobile Broadband USB Modem This section guides you through the steps necessary to install your Sprint Mobile Broadband USB modem and make it operational on your computer Section 2A Installing the Sprint Mobile Broadband USB Modem 13 Getting Started Before you can use your Sprint Mobile Broadband USB modem you must 1 Install the Sprint Mobile Broadband software located on the installation CD onto your computer Before installing your new software delete or uninstall any previous
37. N Sprint Y Sprint Mobile Broadband USB Modem by Novatel Wireless Ovation U727 www sprint com 2007 Sprint Nextel All rights reserved SPRINT and other trademarks are trademarks of Sprint Nextel Part No 90024008 Rev 1 0 Table of Contents Welcome to Sprint cece cece cece cece ees i Introduction ccc cece cece eee eeeeeeees ii Section 1 Sprint Mobile Broadband USB Modem Basics 1 1A Introducing the Sprint Mobile Broadband USB Modem 3 Package Contents About This Guide Your Sprint Mobile Broadband USB Modem 6 1B Getting Started With Your Sprint Mobile Broadband USB Modem cece eee e nsns Cinks esiak 7 Getting Started 2 2 ccacesswdncemmaseceremeeumndecnts nd sede sincere 8 The Sprint Mobile Broadband USB Modem Software 8 Activating and Using Sprint Service 0008 9 Care and Maintenance 0000 e cece cece eee e ee eeeee 10 Section 2 Installation c cece eee eee 11 2A Installing the Sprint Mobile Broadband USB Modem 13 Getting Stated 2 0 20 aces cies seneuna e kie EEE sine sisicing 14 Installing the Sprint Mobile Broadband Software 16 Inserting and Removing the Device 008 24 How to Insert and Use the microSD Memory Card 26 Activating Your Device 00 cece cece eee eee eee 35 2B Sprint Mobile Broadband Software 47 The Sprint Mobile Broa
38. Programs Cost Recovery Federal Wireless Number Pooling and Portability and gross receipts charges We will make efforts to provide you notice of any changes to Surcharges in a manner consistent with this Agreement see Providing Notice Under This Agreement paragraph However since most Surcharges are based on amounts set by the government or based on government formulas it will not always be possible to provide advance notice of new Surcharges or changes in the amount of existing Surcharges Information on Surcharges is provided during the sales transaction and is available at our Web site Disputing Charges You Must Still Pay Undisputed Charges Any dispute to a charge on your bill must be made within 60 days of the date of the bill that initially contained the charge Disputes can only be made by calling or writing us as directed on your invoice or elsewhere You accept all charges not properly disputed within the above time period undisputed charges must still be paid as stated on your bill Protecting Our Network amp Services We can take any action to 1 protect our network our rights and interests or the rights of others or 2 optimize or improve the overall use of our network and Services Some of these actions may interrupt or prevent legitimate communications and usage for example message filtering 164 Section 5B Terms and Conditions blocking software to prevent SPAM or viruses limiting throughput
39. R OTHER PROCEEDING No Trial By Jury TO THE EXTENT ALLOWED BY LAW WE EACH WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY LAWSUIT ARBITRATION OR OTHER PROCEEDING Indemnification You agree to indemnify defend and hold us harmless from any claims arising out of your actions including but not limited to failing to provide appropriate notices regarding location sensitive services see Location Based Services paragraph or violating this Agreement any applicable law or regulation or the rights of any third party Providing Notice To Each Other Under The Agreement Except as the Agreement specifically provides otherwise you must provide us notice by calling or writing us as instructed on your invoice We will provide you notice in your bill correspondence to your last known billing address to any fax number or e mail address you ve provided us by calling you on your home phone or Device by voice message on your Device or home phone or by text message on your Device 170 Section 5B Terms and Conditions Other Important Terms Subject to federal law or unless the Agreement specifically provides otherwise this Agreement is governed solely by the laws of the state encompassing the area code assigned to your Device without regard to the conflicts of law rules of that state If either of us waives or doesn t enforce a requirement under this Agreement in an instance we don t waive our right to later enforce that requirement
40. RODUCTS AND SERVICES DISPUTE RESOLUTION We Agree To First Contact Each Other With Any Disputes We each agree to first contact each other with any disputes and provide a written description of the problem all relevant documents information and the proposed resolution You agree to contact us with disputes by calling or writing us as instructed on your invoice We will contact you by letter to your billing address or on your Device Instead Of Suing In Court We Each Agree To Arbitrate Disputes We each agree to finally settle all disputes as defined and subject to any specific exceptions below only by arbitration In arbitration there s no judge or jury and review is limited However just as a court would the arbitrator must honor the terms and limitations in the Agreement and can award the same damages and relief including any attorney s fees authorized by law The arbitrator s decision and award is final and binding with some exceptions under the Federal Arbitration Act FAA and judgment on the award may be entered in any court with jurisdiction We each also agree as follows 1 Disputes are any claims or controversies against each other related in any way to our Services or the Agreement including but not limited to coverage Devices privacy or advertising even if it arises after Services have terminated this includes claims you bring against our employees agents affiliates or other representatives
41. T accuracy is limited to the geometry of the cellular base stations surrounding the device requesting location information The better the triangulation the more accurate the fix How long does it take to get the first GPS fix Once you connect to the Sprint network you should get a fix within 10 seconds Is there a minimum time before a new fix can be made Fixes are cached for five minutes During that time any queries the user makes will reuse the same GPS location coordinate values Will my device location services work indoors Yes but it uses AFLT to determine your location This version of the service works best when the user is outdoors Please 126 Section 3B Location Based Services see the Location amp Search Services section on page 76 for more details What does the Test GPS button do It provides a quick way to validate if the device is able to obtain location coordinates if this works then the application used with this device in the same location will also work What info does Test GPS show in the box It tests the GPS mode that the device is configured for In the case of the Sprint Mobile Broadband devices it will test for MS Based GPS and is used for testing if the satellites are available Autonomous and MS Assisted GPS are not available in this version What does HEPE mean HEPE Horizontal Estimated Position Error is an Estimated Position Error EPE without considering the in
42. account activation Section 2A Installing the Sprint Mobile Broadband USB Modem 17 information see Section 1B Getting Started With Your Sprint Mobile Broadband USB Modem beginning on page 7 9 Windows detects the new hardware Sprint Mobile Broadband USB modem and installs the necessary drivers The Add New Hardware Wizard or Found New Hardware Wizard launches depending on your operating system For additional information about driver installation See Reinstalling the Device Driver on page 104 10 Follow the prompts to allow the wizard to install the drivers 11 Click OK when you are notified that the installation is complete On completion of this step the Sprint Mobile Broadband software and the Sprint Mobile Broadband USB modem driver are installed and you can proceed to activate your USB modem if it has not already been activated See Activating Your Sprint Mobile Broadband USB Modem on page 35 During this time the Sprint Mobile Broadband message area displays Updating Hardware and the Go button is disabled 18 Section 2A Installing the Sprint Mobile Broadband USB Modem Firmware Updates The first time you attempt to connect your USB modem to your computer Sprint Mobile Broadband will check to ensure you have the latest firmware installed If Sprint Mobile Broadband detects that your USB modem needs to be updated a Firmware Update pop up dialog appears To update firmware
43. accuracy of your altitude reading Because of the inherent difficulty of calculating altitude with GPS an HEPE is usually a smaller number than EPE What is a GPS signal GPS satellites transmit signals to equipment on the ground GPS receivers passively receive satellite signals but do not transmit There are various GPS standards consisting of three major segments Space Control and User Plane What is the GPS Space Plane The GPS Space Plane refers to the more than two dozen GPS satellites that orbit the earth transmitting radio signals What is the GPS User Plane It is the ability to execute GPS requests at the subscriber level on the device Section 3B Location Based Services 127 What is the GPS Control Plane It refers to GPS requests that are executed at the server level via the network What is NMEA NMEA National Marine Electronics Association NMEA 0183 is a standard protocol used by GPS receivers to transmit data NMEA output is composed of various strings Sprint GPS devices support the following strings GPGGA GPRMC GPGSA and GPGSV When do I need NMEA You only need NMEA when using GPS applications that require an NMEA output stream We recommend not activating the NMEA stream unless one is going to use it to ensure the best possible data performance on the device What GPS mode options are supported GPS on your device worksthe same as on any other GPS device Sprint provides two types
44. aces and businesses via Sprint Mobile Broadband The enhanced local search uses LBS which allows you to search for Sprint Nextel stores hotels restaurants coffee shops banks and so forth indoors and outdoors How do get the enhanced local search feature The enhanced local search is available as part of the latest Sprint Mobile Broadband software This feature allows you to submit a custom query or use one of the predefined seven finder services that are included by default What is a GPS application A GPS application is an application that uses NMEA data to get regular location coordinate updates and values typically displayed in a user interface Examples of GPS applications are Microsoft Streets amp Trips and Map Point Section 3B Location Based Services 129 How do I enable GPS By default Location services are enabled You can also select or deselect Enable Location Services from the Location Settings screen Does GPS work when Privacy is set to ON No turning Privacy on means you do not want the device to be discoverable thus GPS is not started on the device How do configure my NMEA port At this time you can not configure which port to use The operating system auto configured the next available port when your device was installed How do Start and Stop NMEA This can be done by selecting the Go or Stop button on the GPS receiver interface in Sprint Mobile Broadband
45. ait while your subscription services are validated Once your services are validated you are ready to use your device Sprint Mobile Broadband will display Disconnected when ready Click GO again to make a connection 54 Section 2B Sprint Mobile Broadband Software Connecting In this state Sprint Mobile Broadband is attempting to make a connection During this action the display will progress from Connecting to Authenticating to Authenticated The signal strength icon is visible and the GO button changes to Stop If you attempt to establish a Sprint connection that requires a password a dialog box appears Enter the relevant information and click OK to continue the connection process To cancel the connection click Stop Connected Once the connection is established the message area displays Connected and the transfer receive icon is now visible For other messages see Settings on page 83 and Troubleshooting Tips on page 101 Section 2B Sprint Mobile Broadband Software 55 Indicator Area The indicator area displays icons that help you keep track of your signal strength and roaming status notify you when you receive messages and indicate whether certain options or features are enabled The table below lists the indicator area icons and explains the significance of each icon Indicator Area Icons Icon Meaning The Signal Strength indic
46. ands Your Sprint Mobile Broadband USB modem takes advantage of the high speed CDMA 1xEV DO network and operates on the 800 to 1900 MHz frequency bands The Sprint Mobile Broadband USB modem uses CDMA 1xEV DO Rev A technology and is backwardly compatible with currently deployed EV DO Rev 0 and 1xRTT enabling real time high speed wireless access to email the Internet or your company network The device runs on most current Windows compatible laptop or desktop computers and it provides peak data transmission speeds of up to 3 1 megabits per second Mbps on the downlink and up to 1 8 Mbps on the uplink on EV DO Rev A networks The Sprint Mobile Broadband USB modem provides average download speeds in EV DO Rev A coverage areas of 600 1400 kilobits per second kbps and average upload speeds of 350 500 kbps Average download speeds outside the EV DO Rev A coverage area are 400 700 Kbps with average upload speeds of 50 70 Kbps More information about CDMA networks is available on the CDMA Development Group Web site www cdg org 134 Section 4A Technical Specifications USB EVDO Modem A USB modem EVDO device is a revolutionary new way to access the Internet while delivering the most advanced multimedia streaming services and connectivity Almost every laptop and desktop has a USB port so this provides you with the ability to easily move your Sprint Mobile Broadband USB modem from platform to platform laptop or deskto
47. ase contact Sprint If you are having trouble activating your device move the device to an area with stronger reception and try again If you are still not able to activate your device call Sprint Customer Service to set up your Sprint wireless network account If you will be using your Sprint Mobile Broadband USB modem primarily for business purposes call 1 888 788 4727 If your device is intended primarily for personal use call 1 888 715 4588 You should have the following information available Your billing address Your device s ESN electronic serial number The ESN is printed on the device s label and can also be displayed during the installation process 44 Section 2A Installing the Sprint Mobile Broadband USB Modem A pen and paper to write down your account information Inform your Sprint Customer Service representative that you are activating a Sprint Mobile Broadband USB modem by Novatel Wireless Inc Ovation U727 During this call Sprint Customer Service will help you choose a service plan and guide you through the activation process Section 2A Installing the Sprint Mobile Broadband USB Modem 45 46 Section 2B Sprint Mobile Broadband Software In This Section The Sprint Mobile Broadband Software The Sprint Mobile Broadband Window LED Overview System Tray Icons Establishing and Terminating Connections Sprint Mobile Broadband Software Menu Options and Settings The Sprin
48. aterially adverse change we make to the Agreement as described directly below Our Right To Change The Agreement amp Your Related Rights We may change any part of the Agreement at any time including but not limited to rates charges how we calculate charges or your terms of Service We will provide you notice of material changes and may provide you notice of non material changes in a manner consistent with this Agreement see Providing Notice Under This Agreement paragraph Except as provided below if a change we make to the Agreement is material and has a material adverse effect on you you may terminate each line of Service 154 Section 5B Terms and Conditions materially affected without incurring an Early Termination Fee only if you a call us within 30 days after the effective date of the change and b specifically advise us that you wish to cancel Services because of a material change to the Agreement that we have made If you do not cancel Service within 30 days of the change an Early Termination Fee will apply if you terminate Services before the end of any applicable Term Commitment Our Right To Suspend Or Terminate Services We can without notice suspend or terminate any Service at any time for any reason including but not limited to a late payment b exceeding an Account Spending Limit ASL c harassing threatening our employees or agents d providing false information e interfering
49. ator shows the strength of the radio signal The number of bars increases up to a maximum of six as the signal strength increases Note This icon is displayed only when data services are available When no bars are shown no connection is possible for one of the following reasons e You are outside of the Nationwide Sprint Network service area e The signal strength is too weak e Anetwork problem is preventing the device from obtaining service The Transmit Receive icon lets you know that a Sprint data connection is active The CDMA 1xEVDO icon appears when CDMA 1xEVDO service is available and active The Roaming indicator lets you know that you are roaming Roamng charges may apply 56 Section 2B Sprint Mobile Broadband Software The GO Button The GO button is used to establish and cancel a connection The text on the button changes during different connection stages e GO Ready to establish a connection Click the button to start a connection e Stop Once a connection is established the Go button changes to read Stop A connection is being established or is already established Click the button to cancel or disconnect Section 2B Sprint Mobile Broadband Software 57 LED Overview Your device has an LED light located near the antenna of the device The light operates as follows LED Status Indicates Off no light The device has no power The device may not be completely
50. band Software About the Interface The following application functions are available within the main window of Sprint Mobile Broadband Close Closes the interface and exits Go Initiates a connection Stop Ends or cancels a connection Minimize Minimizes the interface to System Tray Mode Menu Provides access to tools and options settings Message Area Displays Insert your device Ready Disconnect Connect Authenticating Connecting or Connected states Other connection messages may apply depending on your custom options See page 53 e Transfer Receive Visual indicator of data activity e Signal Strength Visual indicator of signal strength e Detail Drawer Displays byte counter Click to expand and to close Section 2B Sprint Mobile Broadband Software 51 The Menu Button Clicking the Menu button located in the upper left corner of the interface provides access to the Sprint Mobile Broadband menu Some menu options will remain inactive or unavailable if a connection has not been established Once a connection is made the options will become active The Links menu option and the Settings menu option both contain submenus See Section 2C Menu Options beginning on page 71 for details on the Sprint Mobile Broadband options and settings 52 Section 2B Sprint Mobile Broadband Software The Minimize and Close Buttons The Minimize
51. bout This Guide Your Sprint Mobile Broadband USB Modem This section lists the materials included with your device gives you an overview of the sections of this user guide and introduces the basic features and functions of your device Section 1A Introducing the Sprint Mobile Broadband USB Modem 3 Package Contents Your Sprint Mobile Broadband USB modem package contains the following components e Sprint Mobile Broadband USB Modem by Novatel Wireless Ovation U727 e Notebook Monitor Clip Lanyard and USB Cable e Quick Start Guide e CD ROM including Sprint Mobile Broadband Mac Quick Start Guide and full User Manual 4 Section 1A Introducing the Sprint Mobile Broadband USB Modem About This Guide This user guide is designed to provide you with all the information you need to install and use your Sprint Mobile Broadband USB modem e Section 1 which you are reading gives you an overview of the USB modem and its basic features e Section 2 provides detailed step by step instructions for installing and using the Sprint Mobile Broadband USB modem and Sprint Mobile Broadband software Section 3 introduces Web access and Location Services with your USB modem e Section 4 provides electrical radio frequency and other specifications for the Sprint Mobile Broadband USB modem as well as regulatory notices concerning your Sprint Mobile Broadband USB modem e Section 5 provides important safety and liability informa
52. bscene b in a way that could cause damage or adversely affect our customers reputation network property or Services c to communicate any unsolicited commercial voice text SMS or other message d to infringe on the copyright of another or upload or transmit any virus worm or malicious code or e in any way prohibited by the terms of our Services the Agreement or our Policies Your Device Number amp E mail Address Caller ID We don t manufacture any Device we might sell to you or that is associated with our Services and we aren t responsible for any defects acts or omissions of the manufacturer The only warranties on your Device are the limited warranties given to you by the manufacturer directly or that we pass through Your Device is Section 5B Terms and Conditions 157 designed exclusively for use on our network and in other coverage areas we make available to you It will not accept wireless service from another carrier Except for any legal right you may have to port transfer your phone number to another carrier you have no and cannot gain any for example through publication use etc proprietary ownership or other rights to any phone number identification number e mail address or other identifier we assign to you your Device or your account We ll notify you if we decide to change or reassign them Porting Transferring Phone Numbers We don t guarantee that number transfers to or from
53. click STORAGE F to view or transfer files on the F Disk Windows XP 1 Launch My Computer from the Windows Start Menu optional Insert your device and wait for several seconds it will automatically start Auto Installation A CD drive will appear under Devices with Removable Storage Optional An installation window will appear shortly thereafter Press Cancel to stop the installation Wait several seconds and the CD Drive will disappear and automatically be replaced with another removable storage drive The Found New Hardware Wizard will appear four times Click Cancel on each of these windows Double click the newly created removable storage drive to open up the contents of the drive and save or transfer the files Double click on STORAGE to view and transfer files located on the E drive 32 Section 2A Installing the Sprint Mobile Broadband USB Modem Windows 2000 1 Launch My Computer from the Windows Start Menu optional Insert your device 3 ACD drive will appear under Devices with Removable Storage 4 An installation window will appear shortly thereafter Press Cancel to stop the installation 5 Awindow will appear stating Unsafe Removal of Device Click OK 6 Wait several seconds and the CD Drive will disappear and be replaced with another removable storage drive F 7 The Found New Hardware Wizard will appear four times Click Cancel on each of these windows 8 Double click the n
54. d With Your Sprint Mobile Broadband USB Modem In This Section Getting Started The Sprint Mobile Broadband USB Modem Software Activating and Using Sprint Service Care and Maintenance This section outlines the basics of getting started with your Sprint Mobile Broadband USB modem including installing the Sprint Mobile Broadband software and activating your account Section 1B Getting Started 7 Getting Started Before you can begin using your Sprint Mobile Broadband USB modem you must first 1 Install the Sprint Mobile Broadband software including the Sprint Mobile Broadband USB modem driver software 2 Activate your Sprint account unless your device has been preactivated The Sprint Mobile Broadband USB Modem Software The Sprint Mobile Broadband USB modem comes with the following software e Sprint Mobile Broadband software allows you to manage the device s actions and monitor your connections e The driver software establishes the interface between the USB modem and your operating system e GPS Receiver software provides a secondary interface that gives you to the ability to monitor your GPS Location Based connections and privacy settings The software must be installed before you insert the Sprint Mobile Broadband USB modem for the first time Detailed instructions are provided starting on page 16 8 Section 1B Getting Started Activating and Using Sprint Service Before using your Sprint Mob
55. dband Software 08 48 The Sprint Mobile Broadband Window 50 LED OVGIVICW 255 f5 54c 050 n 2006 nee tei nini ias aE e646 toes 58 System Tray ICONS 6 cee cece cece ete e eee eee ee es 59 Establishing and Terminating Connections 60 Sprint Mobile Broadband Software Menu Options and SEINES or Er Ea EErEE a EAE EEE TA 60 The Sprint Mobile Broadband GPS Receiver Window 61 Establishing and Terminating GPS Connections 69 2C Menu Options 00 cece cece e cece ee eeee 71 Overview of Menu Items cece cece eee ees 72 Menu Item Details 00 c cece 74 SEttINES ienen tin n a e Ea E su E AKS 83 2D Troubleshooting Tips eceeee eevee 101 Problem Causes and Suggestions 0088 102 Reinstalling the Device Driver 00 0000s 104 Resolving Resource Conflicts c cece eee 110 Additional Troubleshooting Tools 088 112 Section 3 Web Access and Location Based Services 115 BA Web ACCESS 0 cece cece cece E eeeees 117 WED RAEAN EA A E EE EAE E ctl DEA 118 A AAAA EA beck te E AA E E EERE 119 3B Location Based Services eee ee eeeee 121 Location and Search Services 0c cece cece eee 122 FAS 2 ston teen sabes oud ten bia ET AEA TA AT 125 Section 4 Technical Specifications and Regulatory Information 423 occ2 peer eee Sl
56. ding your cursor over the Location icon Sprint Mobile Broadband will display a screen tip indicating that Location Services is disabled and privacy is now on Section 2B Sprint Mobile Broadband Software 67 GPS Indicator Area The GPS indicator area displays icons that help you keep track of your GPS receiver and privacy status and indicate whether certain options or features are enabled The table below lists the indicator area icons and explains the significance of each icon GPS Indicator Area Icons Icon Meaning The Location Services privacy icon is enabled only when location services are available This icon will also show you whether location based privacy settings are on or off When the Location Services privacy icon is crossed out no E2 connection is possible for one of the following reasons e Sprint Mobile Broadband software fails to detect a device e Location Services is disabled privacy is on e You are outside of the network service area e Anetwork problem is preventing the device from obtaining service The GPS Satellite Transmit Receive icon is grayed out to indicate that service is available but not active The GPS receiver is off amp The GPS Satellite Transmit Receive icon turns red to indicate that your GPS receiver is active but is waiting to validate your user privileges and is not usable When the GPS Satellite icon turns yellow it indicates that GPS is ON and usabl
57. directly access www sprint com e Select Sprint Easy Office to connect directly to Sprint Easy Office The Sprint Mobile Broadband Links menu does not allow you to add or remove links Continue to manage direct links to your favorite Web sites through your Web browser menu Section 2C Menu Options 81 82 Help This menu item provides direct access to an online help file You can also access the help file from any window within Sprint Mobile Broadband by pressing the F1 key on your keyboard To access Help select Menu gt Help About Sprint Mobile Broadband The About Sprint Mobile Broadband menu option allows you to display the Sprint Mobile Broadband opening splash screen which appears when you launch Sprint Mobile Broadband Select Menu gt About Sprint Mobile Broadband Section 2C Menu Options Settings The Settings submenu allows you to configure Sprint Mobile Broadband to suit your preferences In the Settings window you can e Enable and disable several features including Window Always on Top and Connection History e Set program launch options e Customize Sprint connection settings To access the Settings menu 1 Click Menu on the Sprint Mobile Broadband interface 2 Select Settings from the submenu Sprint Mobile Broadband Novatel Wireless Section 2C Menu Options 83 Settings Submenu The Settings submenu contains three options e General e Sprint Location Services
58. e Memory 64 MB Disk Space 14 MB Section 2A Installing the Sprint Mobile Broadband USB Modem 15 Installing the Sprint Mobile Broadband Software Follow the instructions below to install the Sprint Mobile Broadband software from the installation CD This process requires you to restart your computer at the end of the installation therefore we recommend that you quit all open applications before you begin installation The Sprint Mobile Broadband software automatically determines your computer s operating system and installs all appropriate software You may be required to log in with administrative privileges depending on your operating system to install the Sprint Mobile Broadband software Windows Vista XP and 2000 Installing the Sprint Mobile Broadband software and the Sprint Mobile Broadband USB modem driver 1 Insert the installation CD into your CD ROM drive The Setup program should start automatically If the Setup program does not launch select Start gt Run and enter d Autorun exe where d is your CD ROM drive letter 2 Select Install Sprint Mobile Broadband Novatel Wireless The InstallShield Wizard will start and guide you through the installation process 3 Use the Next and Back buttons to navigate through the installation wizard noting the following In order to continue with the installation you must select I accept the terms of the License Agreement 16 Section 2A Instal
59. e ASL even if your account is not past due We may impose or increase an ASL at any time with notice An ASL is for our benefit only and should not be relied on by you to manage usage 156 Section 5B Terms and Conditions Deposits amp Returning Deposits We may at any time require a deposit as a guarantee of payment for you to establish or maintain Service Deposit By providing us a Deposit you grant us a security interest for all current or future amounts owed to us We may change the Deposit at any time with notice You can t use a Deposit to make or delay payments The Deposit the length of time we hold the Deposit and changes to the Deposit are determined based on your credit history payment history and other factors Unless prohibited by law we may mix Deposits with our other funds and it won t earn interest and we reserve the right to return the Deposit as a credit on your invoice at anytime If your Services are terminated for any reason we may keep and apply your Deposit to any outstanding charges We ll send any remaining portion of Deposit to your last known address within 90 days after your final invoice if it is returned to us we will forward it on to the appropriate state authorities to the extent required by law Restrictions On Using Services You can t use our Services a to transmit content messages that are or in any manner that is illegal fraudulent threatening abusive defamatory or o
60. e but with lower accuracy The GPS Transmit Receive icon turns green to indicate that your GPS receiver is active and location coordinates have been aquired It also shows you the number of satellites that have been found 68 Section 2B Sprint Mobile Broadband Software Establishing and Terminating GPS Connections The GPS receiver interface can be used to establish and terminate a GPS session with your device by simply clicking the GO or Stop buttons on the GPS Receiver The text on the button changes during different connection stages e GO Ready to establish a connection Click the button to start a connection This directs the device to open the GPS port on your computer e Stop Once a connection is established the Go button changes to Stop A connection is being established or is already established Click the button to cancel or disconnect The GPS receiver will stop transmitting immediately and close the GPS port Using your GPS Receiver with GPS Applications The GPS receiver also allows you to use various GPS applications such as Microsoft Streets amp Trips using your device In order to use the GPS COM port on your computer to obtain location coordinates with a GPS application you must first e Install the GPS application and start Sprint Mobile Broadband e Click GOon the GPS receiver interface to direct the GPS receiver to start and then start the location based application See The Spri
61. e each agree not to pursue arbitration on a classwide basis We each agree that any arbitration will be solely between you and us not brought on behalf of or together with another individual s claim If for any reason any court or arbitrator holds that this restriction is unconscionable or unenforceable then our agreement to arbitrate doesn t apply and the dispute must be brought in court 7 We each are responsible for our respective costs relating to counsel experts and witnesses as well as any other costs relating to the arbitration However we will cover any arbitration administrative or filing fees above a 25 if you are seeking less than 1 000 from us or b the equivalent court filing fees for a court action in the appropriate jurisdiction if you are seeking 1 000 or more from us Section 5B Terms and Conditions 169 Exceptions To Our Agreement To Arbitrate Disputes Either of us may bring qualifying claims in small claims court In addition this arbitration provision does not prevent you from filing your dispute with any federal state or local government agency that can if the law allows seek relief against us on your behalf No Class Actions TO THE EXTENT ALLOWED BY LAW WE EACH WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASSWIDE BASIS THAT IS TO EITHER JOIN A CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY OR ASSERT A CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE IN ANY LAWSUIT ARBITRATION O
62. e information when and where you need it most Get real time visual driving directions perform local business searches and access live traffic directly from your GPS ready device Using wireless communication and GPS technology your device will retrieve the positions automatically with the highest sensitivity and accuracy The GPS receiver also allows 122 Section 3B Location Based Services you to use various GPS applications such as Microsoft Streets amp Trips using your device See Using your GPS receiver with GPS applications on page 124 GPS satellites circle the earth twice a day in a very precise orbit and transmit radio signal information to earth The GPS receiver then takes this information to calculate your precise location A GPS receiver must be locked on to the signal of at least three orbiting satellites to calculate a 2D position latitude and longitude and track movement With four or more satellites in sight the USB modem s GPS receiver can determine your 3D position latitude longitude and elevation as well as the horizontal 3D estimated position error HEPE To display your GPS receiver 1 Select Menu gt Settings gt Sprint Location Services 2 Select the Display GPS Receiver check box to have the GPS receiver interface displayed when you start Sprint Mobile Broadband The GPS receiver will show under the main interface When this box is unchecked the GPS receiver interface will not be shown
63. e not reliable predictors of actual usage Your bill won t separately list the number of KB attributed to a specific action data session Your Bill Your bill provides you notice of your charges It reflects monthly recurring charges usually billed one bill cycle in advance and usage transaction specific charges usually billed in the bill cycle in which they re incurred Some usage charges such as those that depend on usage information 162 Section 5B Terms and Conditions from a third party may be billed in subsequent bill cycles and result in higher than expected charges for that month Bill cycles and dates may change from time to time Your bill may also include other important notices for example changes to this Agreement to your Service legal notices etc Your paper bill may not include individual call detail Your call detail is available online Paper bills with call detail may be subject to an additional charge If you choose internet billing you will not receive paper bills Your Payments Late Fees Payment is due in full as stated on your bill If we do not receive payment in full by the date specified on your bill a late payment charge which may be charged at the highest rate permissible by law may be applied to the total unpaid balance We may also charge you any costs we pay to a collection agency to collect unpaid balances from you If we bill you for amounts on behalf of a third party payments received a
64. e siete tee eeseuts 131 4A Technical Specifications 0e ee eee 133 CDMA Networks 0 c cece e eee eee eee 134 Environmental Specifications 0 eee ee eee 136 Mechanical Specifications 0 c cece cece eee 136 Software Specifications 00 cece eee 137 Transmitter Specifications 00 c cece cece 137 Receiver Specifications 0 eee eee eee eee 138 Hardware Specifications cece cece eee eee 138 MisCellan Us an enara coach ote ead dp se Bee ashen AORE TE 139 4B Regulatory Information 00e08 141 Regulatory Notices arceri ccc cece cece cece eee ee 142 Section 5 Safety and Terms amp Conditions 145 5A Safety and Notices cece cece e cena 147 Important Notice 0 c cece cece cee cence 148 Safety and Hazards cece cece eee cence eee 149 5B Terms and Conditions cceeeeeee 151 Subscriber Agreement General Terms and Conditions of Service 152 Novatel Wireless Limited Warranty and Liability 172 Welcome to Sprint Sprint is committed to bringing you the best wireless technology available and we built our network right from the start so no matter where you are on the network all your services will work the same This guide will familiarize you with our technology and with your new Sprint Mobile Broadband USB modem and Sprint M
65. e the device during this process Once the USB modem is provisioned successfully it will start OMA DM Open Mobile Alliance Device Management activation to update your user profile from the OMA DM server Installation on Macintosh Please follow the steps below for proper configuration of the Sprint Mobile Broadband USB Modem and your Macintosh computer Installing the Sprint Mobile Broadband software and the Sprint Mobile Broadband USB modem driver on your Mac Computer 1 Insert the installation CD into your CD ROM drive that came with your device and run the Mac package file You will be required to sign in as administrator to install and asked to restart your computer upon completion If you do not have the installation CD visit www sprint com downloads select Mac OS as the operating system and download and install the Novatel Rev A Device file Follow the onscreen installation instructions 20 Section 2A Installing the Sprint Mobile Broadband USB Modem 2 The Installer program should start automatically shown below when you insert the CD Click Continue to install the software Install Install Sprint Drivers Welcome to the Install Sprint Drivers Installer Please ensure that your Wireless 3G Broadband modem is Introduction removed from your computer before continuing License Requirements Select Destination e Apple Mac with an appropriate interface USB i ExpressCard or Type
66. e your device s Preferred Roaming List PRL See Updating Your Device s PRL on page 99 for more information User Lock Code The Lock Code feature can be used to prevent others from using your device and accessing your account When the lock code is enabled the message area will display Device Locked and the lock icon will appear in the indicator area While the device is in lock mode you may not launch a data session without first entering your four digit lock code The default lock code is the last four digits of your device phone number See the tip box on page 99 Section 2C Menu Options 97 To enable the lock feature 1 Click the locked unlocked Icon located in the Detail Drawer of the Sprint Mobile Broadband interface 2 The Enter User Lock Code window appears To prevent accidental locking of your modem the user lock key is required to lock and unlock your wireless modem Lockcode fo Lo coves 3 Enter your lock code and click OK 98 Section 2C Menu Options Your default lock code is the last four digits of your device s phone number If you can t recall your device s phone number go to Menu gt Device Info and Diagnostics or call Sprint Customer Service at 1 888 211 4727 To change your lock code 1 Select Menu gt Settings gt Sprint Mobile Broadband Novatel Wireless 2 Click the Change User Lock button The Change User Lock Code window appear
67. eement screen appears if this option is enabled or turned on Please read the Privacy Consent Agreement carefully and select Accept to agree to the Privacy Consent Agreement terms or Do Not Accept to cancel the service 76 Section 2C Menu Options If you do not wish to see the Privacy Consent Agreement select the Do not show again check box You can change these settings at any time by selecting checking this option from the Settings gt Sprint Location Services menu Once you accept the agreement a series of messages will appear Your device will attempt to connect and acquire the services that you selected There are limitations to this service that you should be aware of Please refer to Location Based Service Limitations below After service is found click GO from the Sprint Mobile Broadband main window to connect Location Based Service Limitations This section describes the limitations that apply to all Sprint s Location Based Search Services sold under a Sprint Agreement Please note the following 1 2 You are allowed only one location fix per hour while indoors You must be in Sprint s coverage area in order to obtain a location fix indoors You must also be connected to the Sprint Mobile Broadband network in order to acquire a location fix while indoors Location mobility is not fully supported in this release Section 2C Menu Options 77 Location Based Services use Adva
68. elect D Name Sprint Nextel Corp Installat Password Install Finish Uf Cancel ees Customize Go Back Upgrade 22 Section 2A Installing the Sprint Mobile Broadband USB Modem 5 Click Continue Installation to complete the installation process Your Macintosh computer will need to be restarted after the software is installed Install Install Sprint Drivers Installing this software requires you to restart your computer when the installation is done Are you sure you want Blntrodud to install the software now License Select De Installati Cancel Customize GoBack Upgrade 6 After the Installer completes click Restart to restart your computer Installation on Linux Please visit Sprint s Web site at wwwsprint com downloads for information about installing and configuring Sprint Mobile Broadband on Linux Select Linux from the drop down list box to download the Sprint Mobile Broadband Guide for Linux Section 2A Installing the Sprint Mobile Broadband USB Modem 23 Inserting and Removing the Device Inserting the Device Before you connect the device you must first install the Sprint Mobile Broadband software see page 16 in this section After you have completed the software installation procedure you may insert your device into your computer s USB port An external USB cable and clip holder accessory is included for your convenience This
69. etermine the number of satellites that have been found When the GPS Receiver interface is expanded your location information will be shown in the detail drawer including the date and time of your last location fix For more detailed information about your GPS receiver see Global Positioning System Receiver on page 116 Section 2B Sprint Mobile Broadband Software 65 GPS Receiver On The GO button is unavailable and the Stop button is visible Press Stop to turn off the GPS receiver The GPS receiver will stop transmitting immediately and close the GPS port Sprint Yo GPS Off with Location Services Enabled When the GPS receiver is off or disconnected from the network and Location Services is enabled the Go button will be visible and the GPS interface will display GPS Receiver OFF For the best network performance we recommend that you use the GPS receiver only when using Location Services To disable Location Services hide the GPS receiver or change these settings refer to changing Sprint Location Services on page 85 66 Section 2B Sprint Mobile Broadband Software Location Disabled Privacy On When Location Services is disabled the Location Services icon will be crossed out and the detail drawer will not display any information The GO button is also unavailable Sint Y GPS Receiver OFF Location Disabled Privacy On By hol
70. etwork by selecting another option 1xRTT Only Select the 1xRTT Only option if you would like to have Sprint Mobile Broadband connect to only 1xRTT networks When you apply this option the next time you make a connection Sprint Mobile Broadband will search for only 1xRTT networks Sprint Mobile Broadband will always try to connect to a Sprint CDMA 1xEV DO network first before attempting to connect to a 1xRTT network 1xEV DO networks always have priority If a 1xEV DO network is unavailable then Sprint Mobile Broadband will search for an available 1xRTT network If the signal strength is too weak and you are unable to connect using 1xRTT in the 1900 MHz frequency or if your connection fails due to this selection disable the setting Applying your Mode Preference 1 Click OK or Apply on the Settings dialog box to reset your device When you apply your service preference the following dialog will appear Service setting was changed successfully Please wait while the modem is reset for the changes to take effect 2 Click OK to close the dialog box When the device is reset the Go button will be visible and the Sprint Mobile Broadband user interface will display Disconnected This may take a moment Section 2C Menu Options 93 Roaming Preference The Roaming section is used to change your roaming preference Your coverage area and billing charges depend upon your service and the type of account yo
71. etwork that we make available to you based on our agreements with other carriers These agreements may change from time to time and roaming coverage is subject to change Your ability to receive roaming coverage depends on the radio transmissions your Device can pick up You can pick up roaming coverage both within and outside our network coverage areas Your Device will generally indicate when you re roaming Depending on your Services separate charges or limits on the amount of minutes used while roaming may apply Certain Services may not be available or work the same when roaming including data Services voicemail call waiting etc About Data Services amp Content Our data Services and your Device may allow you to access the internet text pictures video games graphics music email sound and other materials Data Content or send Data Content elsewhere Some Data Content is available from us or our vendors while other Data Content can be accessed from others third party Web sites games ringers etc We make absolutely no guarantees about the Data Content you access on your Device Data Content may be 1 unsuitable for children minors 2 unreliable or inaccurate or 3 offensive indecent or objectionable You re solely responsible for evaluating the Data Content accessed by you or anyone on your account We strongly recommend you monitor data usage by children minors Data Content from third parties may also ha
72. ety and Hazards This section outlines important liability and safety guidelines concerning your new Sprint Mobile Broadband USB modem Section 5A Safety and Notices 147 Important Notice Because of the nature of wireless communications transmission and reception of data can never be guaranteed Data may be delayed corrupted i e have errors or be totally lost Although significant delays or losses of data are rare when wireless devices such as the Sprint Mobile Broadband USB modem are used in a normal manner with a well constructed network they should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property SPRINT SPECTRUM L P accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sprint Mobile Broadband USB modem or for failure of the Sprint Mobile Broadband USB modem to transmit or receive such data 148 Section 5A Safety and Notices Safety and Hazards Do not operate the Sprint Mobile Broadband USB modem in areas where blasting is in progress where explosive atmospheres may be present near medical equipment life support equipment or any equipment which may be susceptible to any form of radio interference In such areas the Sprint Mobile Broadband USB modem MUST BE POWERED OFF It can transmit signals
73. ewly created removable storage drive to open up the contents of the drive and view and transfer files on the STORAGE F Turning Off the Sprint Mobile Broadband USB Modem When your device is connected to a computer it will be powered and attempt to communicate with the network To turn off the device Sprint Mobile Broadband must be closed Removing the Sprint Mobile Broadband USB Modem 1 Close Sprint Mobile Broadband if it is running There are three ways to close the program Click the close icon on the interface or Right click the Sprint Mobile Broadband system tray icon and select Exit from the menu Section 2A Installing the Sprint Mobile Broadband USB Modem 33 Close Sprint Mobile Broadband Connection Manager Help About Sprint Mobile Broadband or Click Menu in the upper left hand corner of the Sprint Mobile Broadband window and select Exit Verify that all file transfers to the microSD card are complete before removing the device otherwise you risk losing data 2 Remove the USB connector from your computer s USB port by gripping the device on both sides and pulling straight out to avoid damaging its antenna 34 Section 2A Installing the Sprint Mobile Broadband USB Modem Activating Your Device The final step to making your USB modem operational is configuring it to use your account For an overview of account activation and configuration see
74. ficantly impact the ability to access your Device s location information and use of location sensitive services The terms and conditions of any location sensitive service that you purchase from us may provide more information about how location information is used and disclosed Use of some of location sensitive services may require network coverage If any Device on your account uses a location sensitive service you the accountholder must clearly and regularly Section 5B Terms and Conditions 165 notify the actual user of your Device that their location may be tracked or discovered For additional information on location sensitive services see our Privacy Policy at our Web site 911 Or Other Emergency Calls Public Safety Officials advise that when making 911 or other emergency calls you should always be prepared to provide your location information Unlike traditional wireline phones depending on a number of factors e g whether your Device is GPS enabled where you are whether local emergency service providers have upgraded their equipment etc 911 operators may not know your phone number your location or the location of your Device In certain circumstances an emergency call may be routed to a state patrol dispatcher or alternative location set by local emergency service providers Enhanced 911 service E911 where enabled by local emergency authorities uses GPS technology to provide location information Even whe
75. g 1 Go to My Computer and locate the USB modem as Mass Storage or Removable Storage with a letter assigned to it E F G etc Double click to open the window and view the contents Hard Disk Drives 2 Local Disk C Local Disk D 12 4 GB free of 19 5 GB Devices with Removable Storage 1 E DVD CD RW Drive E 2 You may drag or copy and paste files into the Mass Storage or Removable Storage folder 28 Section 2A Installing the Sprint Mobile Broadband USB Modem MACINTOSH Saving files from an application 1 When saving files directly from an application to the USB modem go to File gt Save As 2 Inthe Save in box click the down arrow to view the contents of the pull down menu 3 Select the USB modem which typically appears as No Name 4 Type a name for the file you are saving to the device in the Save As box and click Save Dragging and dropping or copying and pasting 1 Go to Finder and locate the USB modem as No Name Double click to open the window and view the contents 2 You may drag or copy and paste files into the No Name folder Section 2A Installing the Sprint Mobile Broadband USB Modem 29 How to view and transfer files from a microSD Card on your device to another computer The steps below are only required if you choose not to install the Sprint Mobile Broadband software on another computer If you do choose to install the software you will be able to access the
76. ically intended for that purpose for example with phone as modem plans Sprint Mobile Broadband card plans wireless router plans etc Activation amp Miscellaneous Charges Based on our Policies we may charge activation prepayment reactivation program or other fees to establish or maintain Services Certain transactions may also be subject to a charge for example convenience payment changing phone numbers handset upgrades etc You will be provided notice of these types of fees before we complete the requested transaction Account amp Service Charges Pro rating Unused Minutes You are responsible for all charges associated with your account and the Services on your account no matter who uses the 160 Section 5B Terms and Conditions Services Charges include but are not limited to the monthly recurring charges usage charges taxes surcharges and fees associated with your Services These charges are described or referred to during the sales transaction in our marketing materials and in confirmation materials we may send to you How We Calculate Your Charges For Billing Purposes Regular Voice Calls We round up partial minutes of use to the next full minute Time starts when you press Talk or your Device connects to the network and stops when you press End or the network connection otherwise breaks You re charged for all calls that connect even to answering machines You won t be charged fo
77. icon Click the Hardware tab Click the Device Manager tab oP ow ON wp Locate the device entries by using the signs to expand the listings For example to see all the installed modems click the sign to the left of Modems The device should have these driver entries listed in Device Manager The device driver should appear under Modems as Novatel Wireless Expedite EV DO Modem The device should appear under Network adapters as Novatel Wireless Expedite EV DO Network Adapter if Network Adapter NDIS is enabled The device should appear under Ports COM amp LPT as Novatel Wireless Expedite EV DO Status Port COM If the listings above do not appear identify the listing for your device by disconnecting the device This causes the driver listing for the device to disappear from the list Reconnect the device to cause the driver listing to reappear You can identify the entries for your device by observing which entries are affected when you disconnect and reconnect the device or by disabling Network Adapter NDIS See Novatel Wireless Network Adapter NDIS on page 91 Section 2D Troubleshooting Tips 105 Updating the Driver Close all Windows programs and open the Control Panel by selecting Start gt Settings gt Control Panel 1 BD SP a a N 10 11 12 13 Double click the System icon Click the Hardware tab Click the Device Manager tab Right click Novatel Wire
78. ile Broadband USB modem 4 The device is powered as soon as the USB cable is plugged properly into the appropriate Type A USB port The LED indicator on the device will turn green 5 Place the device and the clip holder on the top of the notebook 6 Start Sprint Mobile Broadband and click Connect Using the External Antenna Connector An external antenna and external antenna adapter cable is included for use with the USB modem An external antenna is useful when traveling in fringe coverage areas where the network signal may be weak To use the external antenna adapter 1 Locate the external antenna connector on the side of the device 2 Remove the rubber protector to expose the connector Keep the rubber protector in a safe place for future use in order to protect the connector from debris when not in use 3 Connect the external antenna adapter cable to the USB modem s connector 4 Connect the other end of the external antenna adapter cable into the external antenna Section 2A Installing the Sprint Mobile Broadband USB Modem 25 How to Insert and Use the microSD Memory Card It is recommended that you completely exit Sprint Mobile Broadband and remove the device from your computer before your insert the microSD Memory Card To Insert a microSD Card 1 Locate the microSD port on your device shown below 2 Line up the the microSD card with the port 3 Gently push in the microSD card until it clicks in
79. ile Broadband USB modem you must first set up your Sprint wireless network account Call Sprint Customer Service e Ifyou will be using your Sprint Mobile Broadband USB modem primarily for business purposes call 1 888 788 4727 e If your device is intended primarily for personal use call 1 888 715 4588 You should have the following information available e Your billing address e Your Sprint Mobile Broadband USB modem s ESN electronic serial number The ESN is printed on the device s label and can also be displayed during the installation process e Apenand paper to write down your account information During this call Sprint Customer Service will help you select your service plan The customer service representative will also provide you with the following important account information e Your device s Activation Code e Your device s phone number e Your device s Lock Code You can use the Lock Code feature to prevent others from using your account should your Sprint Mobile Broadband USB modem be lost or stolen See page 97 for instructions on using this feature Section 1B Getting Started 9 Unless your device has been preactivated the Sprint Mobile Broadband software application will automatically detect that no account has been configured when you run it for the first time and you will be prompted to activate your account Care and Maintenance As with any electronic device the Sprint Mobile Broadband US
80. iver FAQs This section provides information on Sprint s Location and Search Services and how to use your GPS receiver with GPS applications It also provides you with a list of frequently asked questions FAQs Section 3B Location Based Services 121 Location and Search Services Use Location amp Search Services to find the nearest Sprint store nearby restaurants banks hotels gas stations or coffee houses using the wireless assisted global positioning system GPS built into your device Accessing the Location amp Search Services Menu To access Location amp Search Services 1 Start Sprint Mobile Broadband by double clicking the icon on your desktop 2 Click Menu on the Sprint Mobile Broadband Interface 3 Select Location amp Search Services from the submenu When you use Sprint Location amp Search Services and agree to the Privacy Consent Message your Internet browser will start and connect to either Microsoft Live MapQuest Yahoo Maps or Google Maps depending upon the service you select under Mapping and Search Service preferences The default is Microsoft Live See Mapping and Search Service on page 88 Global Positioning System Receiver Your device has a built in high sensitivity Global Positioning System GPS receiver A GPS receiver uses signals from a constellation of 24 satellites with worldwide coverage in six orbital planes to pinpoint its exact location Access onlin
81. k Continue Sprint Activation Utility Introduction You can use Sprint Activation Utility to activate any of the following Sprint Mobile Broadband devices by Novatel Wireless Sprint Mobile Broadband USB Modem by Novatel Wireless Ovation 727 e Sprint Mobile Broadband PC Express Card by Novatel Wireless Merlin EX720 e Sprint Mobile Broadband USB Modem by Novatel Wireless Ovation 720 Sprint Mobile Broadband Connection Card by Novatel Wireless Merlin 720 Sprint Mobile Broadband Connection Card by Novatel Wireless Merlin 620 To use Sprint Activation Utility you must enter the name and password of an administrator user GoBack Continue 3 The Activation Utility prompts you to insert the device Insert your device into your computer s USB port Sprint Activation Utility Searching for Modem Insert your Sprint Wireless Broadband Modem GoBack Continue 40 Section 2A Installing the Sprint Mobile Broadband USB Modem 4 Click Continue once the Sprint Activation Utility recognizes your device 5 The Sprint Activation Utility dialog will indicate that the device is ready to be activated Click Activate Sprint Activation Utility Ready to Activate This device has not yet been programmed Would you like to have the network auto program this device now Please ensure you have no other network connections on this system during this process If you
82. ktop icon located on your desktop Sprint Mobile Broadband Novatel Wireless or Select Start gt Programs gt Sprint gt Novatel Wireless gt Sprint Mobile Broadband Novatel Wireless Depending on your settings in the Options window the software starts automatically anytime you connect your device Once you make a connection in the device software you can launch whichever application you want to use such as your Web browser or email application Use the Close button in the upper right corner of the interface to exit the software Section 2B Sprint Mobile Broadband Software 49 The Sprint Mobile Broadband Window Sprint Mobile Broadband features its own Custom Main Interface CMI window It includes the following components A Menu button in the upper left corner Minimize and Close buttons in the upper right corner A message area the left portion of the display An indicator area to the immediate right of the message area A button GO used to establish or cancel a connection e A Detail Drawer that displays the amount of data being transferred and received Message Area Close Exit Sprint Mobile Broadband Connection Status Sprint Connection Manager Open Close Detail Drawer indicator Area Minimize View to Me ma System Tray Mode Establish Cancel Connection Total Length of Time Connected Bytes Sent Bytes Received 50 Section 2B Sprint Mobile Broad
83. lI PC Card Installation Type Le Mac OS X 10 4 Tiger Install P Installation Instructions Finish Up 1 Remove your Wireless 3G Broadband card if inserted 2 Run this installer It will install the necessary drivers in Systen Library Extensions and both the HSDPA Support and the CDMA Support modem script in Library Modem Scripts It will alsoinstall the sprint Activation Utility in Applications Activate the card using the sprint Activation Utility Configure the Wireless 3G Broadband card as a new Network Device Go Back Continue Section 2A Installing the Sprint Mobile Broadband USB Modem 21 3 The location where the software will be installed is displayed Click Continue to install the software 60600 _ ____ Install Install Sprint Drivers Select a Destination Select a destination volume to install the Install Sprint Introduction Drivers software License Select Destination Installation Type Install Macintosh HD Finish Up 111GB 80 SGB Free Installing this software requires 456KB of space You have chosen to install this software on the volume Macintosh HD GoBack Continue 4 You will be required to sign in as administrator to install the software Enter an administrator user name and password Click OK Install Install Snrint Drivers Authenticate Installer requires that you type your password Introduc License S
84. lay Checking for PRL Updates then Updating PRL Please wait 3 After a successful session Sprint Mobile Broadband will display Service Update Complete If no PRL update is found during an update request the message No PRL update available is displayed To find detailed information about your Sprint Mobile Broadband USB modem including the firmware version and PRL in use Select Menu gt Device Info amp Diagnostics to bring up the Device Info amp Diagnostics window See Device Info amp Diagnostics on page 75 100 Section 2C Menu Options Section 2D Troubleshooting Tips In This Section Problem Causes and Suggestions Reinstalling the Device Driver Resolving Resource Conflicts Additional Troubleshooting Tools This section provides assistance in diagnosing and solving many common problems you may experience while using your device and Sprint Mobile Broadband with your computer Section 2D Troubleshooting Tips 101 Problem Causes and Suggestions When properly installed your device is a highly reliable product Most problems are caused by one of these issues e The wrong driver has been installed e System resources required by your device are being used by other devices e Network coverage is not available either because you are outside the network or because of an account or network problem This section describes how to diagnose and solve these and other
85. less Expedite EV DO Modem Click the Properties button Click the Driver tab Click the Update Driver button to launch the Update Device Driver Wizard Click Next Select Display a list of known drivers for this device so that can choose a specific driver and click Next Enter C Program Files Novatel Wireless Sprint Sprint Mobile Broadband Drivers Click OK If the Digital Signature Not Found window is displayed click Yes Click Finish Repeat steps 6 12 as prompted If you are prompted to restart your computer click Yes Otherwise restart your computer from the Start menu You must restart your computer to complete the driver installation The correct driver should then be installed 106 Section 2D Troubleshooting Tips Windows XP To verify that the correct driver is installed 1 Uninstall the existing driver 2 Install the Windows XP driver from the Sprint Mobile Broadband USB modem installation CD To uninstall the existing driver Open the Control Panel by selecting Start gt Control Panel If Pick a Category is displayed select Switch to Classic View Double click the System icon Click the Hardware tab Click the Device Manager button wp Locate the device entries by using the signs to expand the listings For example to see all the installed modems click the sign to the left of Modems The device should have these driver entries listed in Device Manager
86. lick OK The first time you enable the Network Adapter NDIS mode Windows will automatically install the network drivers for the Sprint Mobile Broadband USB modem Novatel Wireless EV DO Network Adapter Once Windows detects the new hardware a Found New Hardware pop up message will appear in your system tray followed by the Ready to Use message Your device must be activated with Sprint and you must be within the Sprint coverage area for this feature to work e You may now use your device in NDIS mode and experience automatic connectivity without launching Sprint Mobile Broadband Service Settings Mode The Mode section is used to set your connection preferences or service settings You can choose to connect to only 1xEV DO high speed or 1xRTT lower speed wireless networks or you can let Sprint Mobile Broadband select your network connections The Mode section gives you the following options to choose from e Automatic Select the Automatic option if you would like to have Sprint Mobile Broadband select your connections By selecting this option Sprint Mobile Broadband will automatically select one of the wireless networks available in your area when you launch a connection 92 Section 2C Menu Options e EVDO Only Select the EVDO Only option if you would like to have Sprint Mobile Broadband connect to only 1xEV DO networks You can disable EVDO Mode at any time if you are not connected to any n
87. ling the Sprint Mobile Broadband USB Modem Select the default option Sprint Mobile Broadband USB Modem by Novatel Wireless Inc if prompted and click Next Please wait a few minutes while the software installs 4 Click Restart or Finish to complete installation of the Sprint Mobile Broadband software Once the installation procedure is complete and you have rebooted your computer either automatically or manually launch Sprint Mobile Broadband by clicking on the Sprint Mobile Broadband Novatel Wireless desktop icon O H Sprint Mobile Broadband Novatel Wireless f 5 Sprint Mobile Broadband starts and the Insert your device dialog appears Do not connect the device until instructed to do so by Sprint Mobile Broadband software 6 Insert the USB connector into your computer s USB port See page 24 for complete instructions on proper insertion and removal Sprint Mobile Broadband will check to ensure you have the latest firmware installed If there is a new firmware release for the software the Firmware Update pop up dialog will appear See Firmware Updates in this section beginning on page 19 7 Please wait a few moments while Windows automatically installs the necessary drivers for this device A series of Found New Hardware messages appear and the Found New Hardware Wizard launches 8 If your USB modem has not been activated you will be prompted to activate your account For
88. ltered 172 Section 5B Terms and Conditions Index Numerics 1xEV DO network 134 A Activating Your Device Windows 35 Advanced Forward Link Trilateration 78 Alert Log 74 113 C Close Button 53 Connection History 74 112 Connection Preferences 92 Connection Status 53 Coordinates 79 D Detail Drawer 50 Device Info amp Diagnostics 75 Disable a Device 110 Disable Location on Device 85 Disconnect GPS Receiver 66 Driver Installation 16 E Enable LED on Device 91 Enable Location On Device 85 Enabling the Novatel Wireless Network Adapter NDIS 91 Environmental Specifications 136 Error Messages 102 F FAQs 119 125 Firmware Updates 19 Index G General Settings 84 Go Automatically When Ready 91 GO Button 57 Google Maps 88 GPS Connection Preferences 89 GPS Indicator Area Icons 68 GPS Mode 89 GPS receiver 123 GPS Receiver Connection States 62 GPS Receiver interface 61 GPS satellites 123 GPS Testing 90 H Hardware Specifications 138 HEPE 90 Horizontal 3D estimated position error 90 L Latitude and Longitude Coordinates 79 LED Behavior 58 Links 81 Location Fix 77 Location Based Service Limitations 89 Lock Code 97 M Mapping and Search Service 88 MapQuest 88 Mechanical Specifications 136 173 Menu Button 50 Microsoft Live 88 Minimize Button 53 Mode 92 N NDIS 91 Network Adapter 91 Novatel Wireless Network Adapter NDIS 91 Number of satellites found 90
89. ly existing modem or dialer software from your system Do not connect the device to your computer until you have installed the Sprint Mobile Broadband software onto your computer or until instructed to do so by the installation CD 2 Connect the USB modem to your computer s USB port Windows will detect the device and automatically install the necessary device drivers A driver is software that forms the interface between a device such as the Sprint Mobile Broadband USB modem and the operating system on your computer 3 Launch the Sprint Mobile Broadband software application 4 Activate your Sprint Mobile Broadband USB modem and Sprint account unless the device was preactivated If your device has not previously been activated you will be promped to activate your device when you launch Sprint Mobile Broadband Click Yes to activate your device 14 Section 2A Installing the Sprint Mobile Broadband USB Modem System Requirements The Sprint Mobile Broadband USB modem is supported on the following operating systems Windows Vista XP and 2000 e Macintosh OSX10 3 9 or higher e Linux To install and run the Sprint Mobile Broadband USB modem and accompanying software your system requires these minimum resources CPU 166 MHz or faster Interface USB port Communications One Type A USB port Ports Optical Drive CD ROM 1 0 Resources 1 IRQ 4096 bytes I O spac
90. measured in bytes kilobytes and megabytes not in minutes time 1024 bytes equals 1 kilobyte KB and 1024 KB equals 1 megabyte Bytes are rounded up to kilobytes so you will be charged at least 1 KB for each data usage session data session Rounding occurs at the end of each data session and sometimes during a data session Depending on your data Services usage may be charged against an allowance or on a fixed price per KB If you are charged on a fixed price per KB any fractional cents will be rounded up to the next cent You are charged for all data directed to your Device s internet address including data sessions you did not initiate and for incomplete transfers As long as your Device is connected to our data network you may incur data charges Examples of data you will be charged for includes the size of a requested file or Data Content game ringer etc Web page graphics logos pictures banners advertisement etc additional data used in accessing transporting and routing the file on our network data from partial or interrupted downloads re sent data and data associated with unsuccessful attempts to reach Web sites or use applications These data charges are in addition to any charges for the Data Content itself game ringer etc Data used and charged to you will vary widely even between identical actions or data sessions Estimates of data usage for example the size of downloadable files ar
91. method O QPSK HPSK Receiver sensitivity 104 dBm Inter modulation spurious response attenuation Complies with CDG stage 1 Common RF impedance 50 ohms Hardware Specifications Interface type Type A USB Port Common air interface 1xEVDO Channel spacing 50 kHz Chipset QUALCOMM MSM6800 2 Transmitting max data rate Forward link 3 1 Mbps Reverse link 1 8 Mbps Supply voltage 5V Battery N A Charger charging time N A Current consumption Sleep idle 45mA Average in use 400 mA Max peak 500mA Communication ports USB Voice capability Not supported 138 Section 4A Technical Specifications Miscellaneous Certification amp Approval FCC parts 2 22 amp 24 SAR UL CDG etc Section 4A Technical Specifications 139 140 Section 4B Regulatory Information In This Section WARNING EMI United States FCC Information WARNING EMI Canada This section outlines important regulatory notices concerning your device Section 4B Regulatory Information 141 Regulatory Notices This device is compliant with Parts 2 22 and 24 of the FCC Rules Operation of this device is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesirable operations In order to c
92. n a confirmation message will appear Click OK to change your settings and close the dialog box or click Cancel to return to the previous screen Enabling and Disabling Roam Guard Select Always Ask from the list of Roam Guard options shown below if you want Sprint Mobile Broadband to notify you each time you make a connection and roam outside the network Roaming Sprint Automatic C Roaming Only Roam Guard Always Ask v Default Never Ask Each time you roam the following message will appear Outgoing or Incoming Roaming Data detected roaming rates may apply Press Roam to continue or Cancel to close the data session If you do not wish to see this message when you are roaming select Never Ask from the Roam Guard menu Once you select Never Ask a confirmation message will appear Click OK to change your settings and close the dialog box Data Roam Guard will not appear when you roam Section 2C Menu Options 95 aa When you change your roaming preference an informational Ce j 96 Applying your Roaming Preference 1 Click OK or Apply on the Settings dialog box to reset your device When you apply your roaming preference the following dialog will appear Roaming setting was changed successfully Please wait while modem is reset for the changes to take effect 2 Click OK to close the dialog box Wait for the device to reset This may take a moment When the de
93. n available however E911 does not always provide accurate location information If your Device is indoors or for some other reason cannot acquire a satellite signal you may not be located Some Devices have a safety feature that prevents use of the keypad after dialing 911 you should follow voice prompts when interacting with emergency service providers employing IVR systems to screen calls If Your Device Is Lost or Stolen Call us immediately if your Device is lost or stolen because you may be responsible for usage charges before you notify us of the alleged loss or theft You agree to cooperate if we choose to investigate the matter provide facts sworn statements etc We may not waive any Early Termination Fees if you choose to terminate Services as a result of loss or theft of your Device 166 Section 5B Terms and Conditions Disclaimer of Warranties WE MAKE NO REPRESENTATIONS OR WARRANTIES EXPRESS OR IMPLIED INCLUDING TO THE EXTENT ALLOWED BY LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE CONCERNING YOUR SERVICES INCLUDING YOUR DEVICE WE DON T PROMISE UNINTERRUPTED OR ERROR FREE SERVICES AND DON T AUTHORIZE ANYONE TO MAKE WARRANTIES ON OUR BEHALF You Agree We Are Not Responsible For Certain Problems You agree that neither we nor our vendors suppliers or licensors are responsible for any damages resulting from a anything done or not done by someone else
94. nced Forward Link Trilateration AFTL while you are indoors or when there are no satellites in view AFTL is a type of handset based position location technology Unlike A GPS AFLT does not use GPS satellites to determine location To determine location your device takes measurements of signals from nearby cellular base stations towers and reports the time and distance readings back to the network which are then used to triangulate an approximate location of the device In general at least three surrounding base stations are required to get an optimal position fix AFLT is only used while indoors or when satellites are not in view AFLT accuracy is limited by the geometry of the cell towers surrounding the device requesting location information If you are outside you may be able to obtain an updated GPS fix more often than once an hour depending on the level of visibility Weather conditions may also limit your ability to acquire a GPS fix while outside 78 Section 2C Menu Options Location Services Menu The Sprint Location Services menu is displayed when service has been acquired shown below From this menu you can locate the nearest Sprint store restaurants banks hotels gas stations or coffee houses by clicking one of the hyperlinks Sprint Location Services Find Nearest ErterSeachTem Find Nearest Sprint Nextel Store Find Nearest Restaurant Find Nearest Bank Find Nearest Hotel Find Nearest Gas S
95. new features or improve the network performance This menu option allows you to check for any posted updates or to set up an automatic monthly check for updates 80 Section 2C Menu Options To check for software updates Select Menu gt Software Updates gt Check Now To enable or disable automatic monthly checks Select Menu gt Software Updates gt Check for updates once a month A check mark next to the option indicates that it is enabled Click OK to save changes and exit the Software Updates dialog box Links During an active data connection this menu option provides a hyperlink to the Sprint Web site To access this link select Menu gt Links gt Sprint Web Site e Choose Sprint Broadband Coverage to access Sprint Nextel s Power Network Coverage Tool This tool provides color coded maps of Sprint s wireless coverage areas when using your device outdoors under optimal conditions Once you access the Web site type a ZIP code in the Coverage area and click Check Coverage to access the tool e Choose Digital Lounge to access Sprint s Digital Lounge Download the latest applications games full music tracks and Web broadcasts or search the Digital Lounge e Choose the Speed Test option to access Sprint s Speed Test application and test your current Mobile Broadband network speeds The speed test can evaluate the upload and download speeds from your computer to the Sprint network e Choose Sprint Web Site to
96. nt Mobile Broadband GPS Receiver Window on page 61 e Once you make a connection in the device software you can launch any location based application you have installed on your computer Section 2B Sprint Mobile Broadband Software 69 70 Section 2C Menu Options In This Section Overview of Menu Items Menu Item Details Settings Sprint Mobile Broadband s primary menu options allow you to manage your device s connections and settings This chapter provides an overview and brief description of each of the options available under the Menu drop down list Section 2C Menu Options 71 Overview of Menu Items To display Sprint Mobile Broadband s primary menu click the Menu button at the top left corner of the interface The table on the next page lists the various menu items with brief descriptions and links to more detailed information 72 Section 2C Menu Options Menu Items Broadband software application Alert Log View information about device Page 74 errors or failures by date and time alert connection name and type Connection View information about data Page 74 History connections by date and time type and duration Device Info amp View detailed information about Page 75 Diagnostics your device software and connections Software Check for posted updates to Page 80 Updates Sprint Mobile Broadband or configure to automatically check
97. oadband by double clicking the icon on your desktop Click GO to launch your data connection 3 Once your data connection is established you may start your browser application for example Internet Explorer or Netscape Navigator Your User Name When you buy a Sprint Mobile Broadband USB modem and sign up for service you re automatically assigned a user name Your user name identifies you on the network and is also useful as an address for email and text messaging as a way to personalize Internet services and as an online virtual identity A user name is typically based on the customer s name and a number followed by sprintpcs com For example the third John Smith to sign up for Sprint service might have jsmith003 sprintpcs com as his user name If you want a particular user name you can visit wwwsprint com and get the name you want as long as nobody else has it Your user name will be automatically programmed into your device You don t have to enter it 118 Section 3A Web Access FAQs How will know when my device is ready for data service Your user name for example bsmith001 sprintpcs com will be displayed on the Sprint Mobile Broadband display screen How do sign in for the first time You are automatically signed in to data services when you launch Sprint Mobile Broadband How do know when my device is connected to data services Your device automatically connects when data service is
98. obile Broadband software through simple easy to follow instructions Welcome and thank you for choosing Sprint Introduction This User Guide introduces you to Sprint service and all the features of your new Sprint Mobile Broadband USB modem The guide is divided into five sections Section 1 Sprint Mobile Broadband USB Modem Basics Section 2 Installing the Sprint Mobile Broadband USB Modem Section 3 Web Access and Location Based Services Section 4 Technical Specifications and Regulatory Information Section 5 Safety and Terms amp Conditions Throughout this guide you ll find tips that highlight special shortcuts and timely reminders to help you make the most of your device and wireless network service The Table of Contents and Index will also help you quickly locate specific information You ll get the most out of your new Sprint Mobile Broadband device if you read each section However if you d like to get right to a specific feature you can go directly to that page Follow the instructions in that section and you ll be ready to use your USB modem in no time You can print out this guide to keep on hand or view it online If you re viewing it online simply click on a topic in the Table of Contents or on any page reference within a section to go directly to that topic y rint Sp Section 1A Introducing the Sprint Mobile Broadband USB Modem In This Section Package Contents A
99. ocation Services is disabled the message OFF is displayed In this state the GO button is grayed out to indicate it cannot be engaged The Location Services privacy icon will also be crossed out indicating that Location Services is disabled and privacy settings are on See GPS Indicator Area Icons on page 68 for more information By holding your cursor over the Location icon Sprint Mobile Broadband will show you whether Location Services is disabled as well as your privacy state Section 2B Sprint Mobile Broadband Software Location Enabled Privacy Off When Location Services is enabled the Location Services privacy icon will be not be crossed out indicating Location Services are available and privacy settings are now off For more information about location sensitive services and your privacy see Location Based Services on page 165 The GO button is also available when Location Services is enabled Click GO to connect GPS Receiver OFF EC Location Enabled Privacy Off By holding your cursor over the Location icon Sprint Mobile Broadband will display a screen tip indicating that Location Services is enabled and privacy is off Validating When you start a GPS connection the validation and authorization process begins The software will attempt to connect to the network to validate your user privileges and wireless data subscription before location information
100. omply with FCC RF Exposure requirements this device must be installed so that a minimum separation distance of 8 5mm 0 33 is maintained between the antenna and all persons during ordinary operating conditions contingent upon the following 1 The laptop or PC is placed on a desktop table or flat surface 2 The device is placed on a flat surface FCC ID PKRNVWMCD3000 CAUTION Unauthorized modifications or changes not expressly approved by Sprint Communications Company L P could void compliance with regulatory rules and thereby your authority to use this equipment WARNING EMI United States FCC Information This equipment has been tested and found to comply with the limits pursuant to Parts 2 22 and 24 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in an appropriate installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to 142 Section 4B Regulatory Information radio communication However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or reloca
101. or each line of Service that you terminate early Credit Checks amp Credit Information We agree to provide you Services on the condition you have and maintain satisfactory credit according to our standards and policies You agree to provide information we may request or complete any applications we may provide you to facilitate our review We rely on the credit information you furnish credit bureau reports or other data available from commercial credit reference services and other information such as payment history with us to determine whether to provide or continue to provide you Services The Services we offer you can vary based on your credit history We may at any time based on your credit history withdraw or change Services or place limits or conditions on the use of our Services You agree to provide us updated credit information upon request We may provide your payment history and other account billing charge information to any credit reporting agency or industry clearinghouse Account Spending Limits ASL An ASL is a temporary or permanent limit typically based on credit history payment history or to prevent fraud we place on the amount of unpaid charges you can accumulate on your account regardless of when payment on those charges is due We reserve the right to determine which charges count towards an ASL If you have an ASL we may suspend your Services without prior notice if your account balance reaches th
102. or that we bring against you 2 If either of us wants to arbitrate a dispute we agree to send written notice to the other providing a description of 168 Section 5B Terms and Conditions the dispute previous efforts to resolve the dispute all supporting documents information and the proposed resolution Notice to you will be sent to your billing address and notice to us will be sent to General Counsel Arbitration Office 2001 Edmund Halley Drive VARESP0513 502 Reston Virginia 20191 We agree to make attempts to resolve the dispute If we cannot resolve the dispute within forty five 45 days of receipt of the notice to arbitrate then we may submit the dispute to formal arbitration 3 The FAA applies to this Agreement and arbitration provision We each agree the FAA s provisions not state law govern all questions of whether a dispute is subject to arbitration 4 The arbitration will be administered by the National Arbitration Forum NAF under its arbitration rules If any NAF rule conflicts with the terms of the Agreement the terms of the Agreement apply You can obtain procedures rules and fee information from the NAF at 1 800 474 2371 or wwwpradrorg 5 Unless we each agree otherwise the Arbitration will be conducted by a single neutral arbitrator and will take place in the county of your last billing address The federal or state law that applies to the Agreement will also apply during the arbitration 6 W
103. p During Sprint connections the Sprint Mobile Broadband USB modem is a true USB EVDO modem functioning just like conventional modems It has an advanced dual band diversity antenna system design that incorporates an external flip antenna maximizing data speed and performance and allowing for stronger network signal reception Once installed and configured for NDIS mode the USB modem connects instantly to the CDMA network with just a few mouse clicks To surf the Web you simply connect the USB modem to a USB port click a few buttons and launch your Internet browser To access your company network you may need to launch an extranet client after you connect to the CDMA network To optimize your settings for faster speeds and data conservation when accessing your company network work in Offline mode and synchronize periodically to send and receive company email Do not use the Preview Pane and save or drag and drop attachments to a desktop folder before opening them rather than double clicking them in the email For more detailed information see the Microsoft white paper located at www microsoft com office outlook evaluation perform doc Section 4A Technical Specifications 135 Environmental Specifications Operating temperature 0 C to 45 C 32 F to 113 F Storage temperature 20 C to 65 C 4 F to 149 F Humidity 5 to 90 over operating temperature Vibration Stability 5
104. p Diagnostics Device Info amp Diagnostics can help identify problems associated with connecting to the network Device Info amp Diagnostics evaluates issues with your USB port port configuration signal strength the network and more Once the program runs a diagnostics check it can recommend possible solutions Accessing Diagnostics Select Menu gt Device Info amp Diagnostics in the Sprint Mobile Broadband interface window About Device Info amp Diagnostics The Device Info amp Diagnostics dialog box allows you to select a number of ways to troubleshoot or obtain more information about your device Section 2D Troubleshooting Tips 113 The tests automatically run when the window opens To view your system parameters including installed files Click the System Information button Information obtained from the System Information sections can be used to create a report which can be saved and then sent via email to a Sprint Customer Service representative to help in troubleshooting your computer 114 Section 2D Troubleshooting Tips y rint Sp 116 Section 3A Web Access In This Section Web FAQs This section provides information on accessing the Web with your device and how to personalize your Internet services It also provides you with a list of frequently asked questions FAQs Section 3A Web Access 117 Web Accessing the Web To access the Web 1 Start Sprint Mobile Br
105. r unanswered calls or if you get a busy signal For incoming calls answered you re charged from the time shortly before the Device starts ringing until you press END or the network connection otherwise breaks If charges vary depending on the time of day that you place or receive calls e g Nights and Weekend plans you re charged for the entire call based on the rate that applies to the time period in which the call starts iDEN Walkie Talkie Charges Charges for walkie talkie calls are billed to the person who starts the call and calculated by multiplying the duration of the call by the applicable rate and number of participants You re charged at least 6 seconds of airtime for each call you start subsequent communications in the same call are rounded up to and billed to the next second Time begins when you press any button to start a walkie talkie call and ends approximately 6 seconds after completion of a communication to which no participant responds subsequent walkie talkie communications are considered new calls Depending on your plan nationwide international or group walkie talkie calls may use the local walkietalkie minutes in your plan and result in additional charges Responses to call alert transmissions are treated as new walkie talkie transmissions even when responding within 6 seconds of receiving the alert Section 5B Terms and Conditions 161 Data Usage Unless we specifically tell you otherwise data usage is
106. re first applied to our charges You may be charged additional fees for certain methods of payment We may charge you up to the highest amount permitted by law for returned checks or other payments paid by you and denied for any reason by a financial institution Acceptance of payments even if marked paid in full does not waive our right to collect all amounts that you owe us We may restrict your payment methods to cashier s check money order or other similar secure form of payment at any time for good reason Taxes amp Government Fees You agree to pay all federal state and local taxes fees and other assessments that we re required by law to collect on the Services we provide you and remit to the government These charges may change from time to time without advance notice If you re claiming any tax exemption you must provide us with a valid exemption certificate Tax exemptions generally won t be applied retroactively Section 5B Terms and Conditions 163 Surcharges You agree to pay the surcharges fees and other charges that we assess to recoup our government costs or costs of complying with certain government programs Surcharges Surcharges aren t taxes or government mandated charges they re charges we choose to collect from you Surcharges are subject to change sometimes on a monthly or quarterly basis Examples of Surcharges include but are not limited to Universal Service Fund E911 Federal
107. redentials on the Sprint 36 Section 2A Installing the Sprint Mobile Broadband USB Modem network When activation is first initiated Sprint Mobile Broadband will display Preparing Services Mobile Broadband Preparing Services 0 kb 3 During this step Sprint Mobile Broadband will also display Please Wait a 0 kb 0 kb 4 Once the USB modem is provisioned successfully it will start OMA DM Open Mobile Alliance Device Management activation to update your user profile from the OMA DM server If the USB modem is not provisioned or out of the Sprint coverage area the Sprint Mobile Broadband user Section 2A Installing the Sprint Mobile Broadband USB Modem 37 interface will display Mobile Broadband Searching for service followed by an error message See Trouble Activating Your Device below 5 Once the device successfully connects to the server and authenticates your user credentials properly your device is ready for use The status of the main display will show Disconnected if One Touch Activation is successful 6 You have now successfully completed the activation process Sprint Mobile Broadband checks to ensure you have the latest firmware installed If there is a new firmware release for the software the Firmware Update pop up dialog appears It is recommended that you confirm a successful activation See Device Info amp Diagnostics on page 75 to view
108. rm your Device or its software To protect our network Services or for other reasons we may place restrictions on accessing certain Data Content such as certain Web sites applications etc impose separate charges limit throughput or the amount of data you can transfer or otherwise limit or Section 5B Terms and Conditions 159 terminate Services If we provide you storage for Data Content you have purchased we may delete the Data Content with notice or place restrictions limits on the use of storage areas You may not be able to make or receive voice calls while using data Services Specific Terms amp Restrictions On Using Data Services In addition to the rules for using all of our other Services unless we identify the Service or Device you have selected as specifically intended for that purpose for example wireless routers Data Link etc you can t use our data Services 1 with server devices or host computer applications or other systems that drive continuous heavy traffic or data sessions and 2 as a substitute or backup for private lines or frame relay connections We reserve the right to limit or suspend any heavy continuous data usage that adversely impacts our network performance or hinders access to our network If your Services include unlimited Web or data access you also can t use your Device as a modem for computers or other equipment unless we identify the Service or Device you have selected as specif
109. s Activating your device resets the lock code to the last four digits of the most recently activated phone number Enter your new four digit lock code into the dialog box Re enter your new lock code pew Select a lock status Unlock to leave the device unlocked or Lock to enable the lock code feature immediately Updating Your Device s PRL Your Sprint Mobile Broadband USB Modem contains a PRL Pre ferred Roaming List that was programmed into your device The version of the PRL specifies the radio frequency channels that the USB modem is permitted to use and also instructs your USB modem which cell towers to look for when establishing a connec tion As new EV DO towers become available your PRL will become out of date For example you may be in an EV DO service area but if your device doesn t have the cell tower information in the PRL it won t know where to find the new tower Keeping the PRL up to date provides for faster roaming signal acquisition improved international roaming and on EV DO devices better acquisition of EV DO data services as Sprint is con tinually installing new towers that may be closer to you that offer better signal strength Section 2C Menu Options 99 To update your PRL 1 Select Menu gt Settings gt Sprint Mobile Broadband Novatel Wireless 2 Click the Update PRL button to check for updates During a client initiated PRL request Sprint Mobile Broadband will disp
110. s Display Privacy Consent for Location amp Search Services Menu Select this check box if you want to see the Privacy Consent Agreement for Location amp Search Services on the menu You can change these settings at any time by selecting checking this option from the Settings gt Sprint Location Services menu Display GPS Receiver Select this check box to have the GPS Receiver interface displayed when you start Sprint Mobile Broadband The GPS Receiver will show under the main interface shown below When this box is unchecked the GPS Receiver interface will not be shown Section 2C Menu Options e Auto Start GPS Select this check box to automatically start GPS Location Services when you connect to the network The next time you connect to the network Sprint Location Services will also start The GPS Receiver will display GPS Receiver ON Refer to GPS Receiver States for more information e When finished click Apply and then OK to save changes and close the Settings dialog box Sprint Location Services Dialog Box Settings Sprint Location Services Sprint Location Services These settings affect the behavior of device and GPS service I7 Enable Location Services F Display GPS Receiver Display LBS Welcome Auto Start GPS Display Location amp Search Services on the menu Privacy Consent Display Privacy Consent for NMEA Display Privacy Consent for Location amp Search
111. s and Settings 60 Click the Menu button located at the upper left of the interface see page 49 to open the Sprint Mobile Broadband menu Menu options are descibed in Section 2C Menu Options beginning on page 71 Section 2B Sprint Mobile Broadband Software The Sprint Mobile Broadband GPS Receiver Window Sprint Mobile Broadband features a GPS receiver interface that can be enabled from the Sprint Location Services menu See Sprint Location Services Settings on page 85 to display your GPS Receiver interface The GPS receiver interface includes the following components Minimize and Close buttons in the upper right corner A message area the left portion of the display An indicator area to the immediate right of the message area A button GO used to establish cancel a connection A GPS Detail Drawer that displays your location information such as your latitude and longitude coordinates the GPS COM port being used and when your last location fix was acquired 32 8950 117 2020 89ft 168 mph 4 163ft May ii i2 35 COM 44 qo Section 2B Sprint Mobile Broadband Software 61 GPS Receiver Connection States The Sprint Mobile Broadband GPS receiver interface also provides information about your current connection status GPS receiver connection states are as follows OFF Location Disabled Sprint Y Location Disabled Privacy On If Sprint Mobile Broadband fails to detect a device or L
112. storage simply by launching My Computer from your Windows Start Menu and selecting the removable storage icon Windows Vista To view and transfer files from a microSD Card on your device using Vista There are several ways to access files on the microSD card Method one 1 Launch My Computer from the Windows Start Menu 2 Insert the device and wait for AutoPlay to display if UAC is enabled 3 The AutoPlay CD window will appear Click the Red X at the top of the window to cancel 4 ACD Drive will now appear under Devices with Removable Storage 5 Right click the CD Drive and select the Eject option 6 ACD Drive will now appear under Devices with Removable Storage 7 Right click the CD Drive and select the Eject option 8 A message window will then appear stating that the drive is currently in use Select Cancel Note This message will not show if the CD Drive F has already been ejected 9 Anew message will appear stating that the drive is currently in use again Select OK Note this Microsoft 30 Section 2A Installing the Sprint Mobile Broadband USB Modem Windows message will not show if the CD Drive F is already Ejected 10 The Found New Hardware Wizard will appear four times Click Cancel on each of these windows 11 Double click the newly created removable storage drive to open up the contents of the drive and save or transfer the files Method two 1 Launch My Computer from
113. t Mobile Broadband GPS Receiver Window This chapter outlines the Sprint Mobile Broadband software interface for your computer including the components of the main window button usage system tray icons and more Once you ve mastered the basics here you ll be ready to begin using your USB modem Section 2B Sprint Mobile Broadband Software 47 The Sprint Mobile Broadband Software The Sprint Mobile Broadband software allows you to manage and monitor the connection between your device and the network Use the software to e Determine your signal strength roaming status Sprint connection availability and other network parameters e Initiate data calls e View call statistics e Enable and disable features such as Location Based Services and Always on Top which allows you to set the device software to display in front of other application windows e Set options related to Web messages sounds played and the lock code security feature which you can use to prevent others from using your USB modem You must run the Sprint Mobile Broadband software anytime you use your device unless you have configured the device to run in NDIS mode with Novatel Wireless Inc Network Adapter See Novatel Wireless Network Adapter NDIS on page 91 48 Section 2B Sprint Mobile Broadband Software Starting Sprint Mobile Broadband To launch Sprint Mobile Broadband Double click the Sprint Mobile Broadband Novatel Wireless des
114. t PCS 2 you your customer and user mean an account holder or user with us 3 Device means any phone device accessory or other product we sell to you or that is active on your account with us and 4 Service means our offers rate plans options wireless services or Devices on your account with us The Subscriber Agreement The Subscriber Agreement Agreement is a contract under which we provide and you accept our Services In addition to these Terms and Conditions of Service Ts amp Cs there are several parts to the Agreement including but not limited to the detailed plan or other information on Services we provide or refer you to during the sales transaction and any confirmation materials we may provide you It is important that you carefully read all of the terms of the Agreement Services Covered By These Ts amp Cs amp Additional Terms These Ts amp Cs apply to our standard wireless Services and any other Service we offer you that references these Ts amp Cs Different terms will apply to most business accounts Additional terms will apply when you use certain Services 152 Section 5B Terms and Conditions typically those you can access online for example picture video Services online forums etc Additional terms will also apply if you activate Services as part of a bundle with another company s services for example cable services home phone services etc
115. t window of the Found New Hardware Wizard and click Next to proceed Select the Search for the best driver in these locations radio button and the Include this location in the search check box and then enter C Program Files Novatel Wireless Sprint Sprint Mobile Broadband Drivers Click Next to proceed to the next window If a warning appears stating that the Sprint Mobile Broadband USB modem has not passed Windows Logo testing click Continue Anyway Click Finish and repeat steps 1 to 5 as prompted The correct driver is then installed 108 Section 2D Troubleshooting Tips Macintosh To verify that the correct driver is installed 1 Uninstall the existing driver 2 Install the driver from the Sprint Mobile Broadband USB modem installation CD To uninstall the existing driver If you would like to remove the driver and its associated files from your machine delete the following files requires Administrator pemissions e System Library Extensions NovatelWireless3G kext e Library Receipts pkg file related to Sprint or Novatel e Library Modem Scripts EVDO Support The device listings should be removed Section 2D Troubleshooting Tips 109 Resolving Resource Conflicts You must have your installation CD to complete this procedure Your device requires these system resources 1IRQ e 4096 bytes of I O space 2 available communications ports one modem one serial If these resources are not
116. tation Find Nearest Coffee House lst 32835 Lon 117 201 Acquied May 22 2007 1517 Location Based Service LBS Information Your exact latitude and longitude coordinates are shown in the box above the Sprint Logo along with the time service was acquired Section 2C Menu Options 79 Sprint Location amp Search menu options The Sprint Location amp Search menu gives you the following options to choose from Find Nearest To search for specific information you can type directly in the Find Nearest search box Enter your search term and click Go Finding a Sprint Store Restaurant Bank Hotel Gas Station or Coffee House Click any of the hyperlinks to launch your Internet browser and perform a live search For example clicking Find Nearest Coffee House using Microsoft Live will launch your browser and automatically connect to the Microsoft Live Web site using your search criteria To change your settings refer to Settings Sprint Location Services You must close out of the Location amp Search Services menu in order to change your settings Accessing Sprint s Web site Click the Sprint Logo to access the Sprint Web site Through From there you can access most of the services described in this section including technical support as well as product information Software Updates From time to time Sprint may release updates to your Sprint Mobile Broadband software These updates may add
117. te the notebook PC e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help WARNING EMI Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Department of Communications Cet appareil num rique respecte les limites de bruits radio lectriques applicables aux appareils num riques de Classe B prescrites dans la norme sur le mat riel brouilleur Appareils Num riques NMB 003 dict e par le ministre des Communications If you have purchased this product under a United States Government contract it shall be subject to restrictions as set forth in subparagraph c 1 ii of Defense Federal Acquisitions Regulations DFARs Section 252 227 7013 for Department of Defense contracts and as set forth in Federal Acquisitions Regulations FARs Section 52 227 19 for civilian agency contracts or any successor regulations If further government regulations apply it is your responsibility to ensure compliance with such regulations Section 4B Regulatory Information 143 144 y rint Sp 146 Section 5A Safety and Notices In This Section Important Notice Saf
118. that could interfere with this equipment Do not operate the Sprint Mobile Broadband USB modem in any aircraft whether the aircraft is on the ground or in flight In aircraft the Sprint Mobile Broadband USB modem MUST BE POWERED OFF When operating it can transmit signals that could interfere with various onboard systems The driver or operator of any vehicle should not operate the Sprint Mobile Broadband USB modem while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some jurisdictions operating such communications devices while in control of a vehicle is an offense Section 5A Safety and Notices 149 150 Section 5B Terms and Conditions In This Section Subscriber Agreement General Terms and Conditions of Service Novatel Wireless Limited Warranty and Liability This section contains the terms and conditions of service for your new Sprint Mobile Broadband USB modem Section 5B Terms and Conditions 151 Subscriber Agreement General Terms and Conditions of Service Please note these terms may not be the most current version A current version of the terms is available at our Web site or upon request Para solicitar esta literatura en espa ol por favor contactar a 1 800 777 4681 Basic Definitions nu nu In this document 1 we us our mean Sprint Solutions Inc and its affiliates doing business as Sprint or Sprin
119. tion and includes the Terms and Conditions of use for the Sprint Mobile Broadband USB modem Section 1A Introducing the Sprint Mobile Broadband USB Modem 5 Your Sprint Mobile Broadband USB Modem Your Sprint Mobile Broadband USB modem connects to a USB port and functions as a wireless network EVDO device The sleek new design also contains a built in microsD memory storage slot that can be used with a microSD card to download digital content directly to the device This device allows you to e Access your company network Send and receive email Access the Internet Access real time visual maps get driving directions perform local business searches and find nearby ATMs gas stations and restaurants even when you are uncertain of area ZIP codes e Save and transport important files such as documents music and pictures on microSD cards sold separately up to 4GB using your device s built in microSD memory storage The Sprint Mobile Broadband USB modem operates over a type of wireless network called CDMA Code Division Multiple Access This network technology has many features beyond providing a wireless link such as Web Messaging which allows you to receive short messages using the Sprint Mobile Broadband USB modem To use the Sprint Mobile Broadband USB modem you need an account that gives you access to a CDMA network 6 Section 1A Introducing the Sprint Mobile Broadband USB Modem Section 1B Getting Starte
120. tion about your system including installed files Click the System Information button Information obtained from the System Information sections can be used to create a report that can be saved and then sent via email to a Sprint Customer Service representative to help in troubleshooting your computer Location amp Search Services The Location amp Search Services menu provides quick access to real time 3D visual maps you can get driving directions or perform local business searches directly from your GPS ready device Your device can identify your locale instantly in order to get the directions help or services you need while mobile Use Location amp Search Services to find the nearest Sprint store nearby restaurants banks hotels gas stations or coffee houses using the wireless assisted global positioning system GPS built into your device When you use Sprint Location amp Search Services and agree to the Privacy Consent Message your Internet browser will start and connect to either Microsoft Live MapQuest Yahoo Maps or Google Maps depending upon the service you select under Mapping and Search Service preferences The default is Microsoft Live To change these settings see Mapping and Search Service on page 88 Accessing the Location amp Search Services Menu 1 Click Menu on the Sprint Mobile Broadband Interface 2 Select Location amp Search Services from the submenu The Privacy Consent Agr
121. to place To Eject a microSD Card Do not remove or attempt to remove the microSD card while the device is still in the computer as this may damage the card and the device 1 Follow the instructions for proper removal of your device on page 33 2 Gently push in the microSD card and it will pop half way out of the slot 3 Once partially visible you may pull the microSD card out of the slot and store in a dry safe place 26 Section 2A Installing the Sprint Mobile Broadband USB Modem To Save Information on the microSD Card The process of saving files to the microSD Memory Card on your device is similar to saving files to any external flash drive on your computer WINDOWS 1 Insert the device into your computer s USB port See Inserting and Removing the Device on page 24 2 The computer detects new hardware and the Unplug Eject icon appears in the taskbar You may save files to the USB modem two ways Saving files from an application 1 When saving files directly from an application to the device go to File gt Save As 2 Inthe Save in box click the down arrow to view the contents of the pull down menu 3 Select the USB modem which appears as a drive letter E F G etc Mass Storage or Removable Storage 4 Type a name for the file you are saving to the device and click Save Section 2A Installing the Sprint Mobile Broadband USB Modem 27 Dragging and dropping or copying and pastin
122. u have There may be surcharges for roaming service that vary based on whether you are in a preferred roaming area or a non preferred roaming area If there is no roaming agreement between Sprint and the local carrier you may be unable to complete calls in a non preferred zone The Roaming section gives you the following options to choose from e Sprint Directs your device not to roam If this option is selected you will not be able to roam if Sprint coverage is unavailable This is the default setting e Automatic Directs your device to automatically search for any accessible network when Sprint coverage is unavailable When you select Automatic mode you will see a prompt The device is in Automatic mode and will will roam when Sprint coverage is unavailable Roaming Rates may apply Set Mode Automatic D The device is in Automatic mode and will roam when Sprint coverage is unavailable Roaming Rates may apply Click OK to change your settings and close the dialog box or click Cancel to return to the previous screen 94 Section 2C Menu Options e Roaming Only Directs your device to select a network that has a roaming agreement with Sprint When you select Roaming Only you are roaming within a preferred roaming area If there is no roaming agreement between Sprint and the local carrier you may be unable to complete calls in a non preferred zone Once you select this optio
123. unts that we offer require you to maintain certain Services with us for a minimum term usually 1 or 2 years Term Commitment You will be charged a fee Early Termination Fee for Section 5B Terms and Conditions 153 each line of Service that you terminate early i e prior to satisfying the Term Commitment or for each line of Service that we terminate early for good reason for example violating the payment or other terms of the Agreement Early Termination Fees are a part of our rates Your exact Term Commitment and Early Termination Fee may vary based on the Services you select and will be disclosed to you during the sales transaction Carefully review any Term Commitment and Early Termination Fee requirements prior to selecting Services After you have satisfied your Term Commitment your Services continue on a month to month basis without any Early Termination Fee unless you agree to extend your Term Commitment or agree to a new Term Commitment for example by accepting a new rate plan or upgrading your Device As explained directly below there are instances when you will not be responsible for an Early Termination Fee for terminating Services early When You Don t Have To Pay An Early Termination Fee You aren t responsible for paying an Early Termination Fee when terminating Services a provided on a month to month basis b consistent with our published trial period return policy or c in response to a m
124. ur device enabled upon a successful connection to the Sprint network You can disable this feature at any time for your privacy by deselecting unchecking the Enable Locations Services check box from this menu See Sprint Location Services Dialog Box on page 87 e Display LBS Welcome Screen Select the LBS Welcome Screen check box if you would like to have a welcome screen appear when you connect to Sprint Location Services You can disable the LBS Welcome Screen by deselecting this check box or by deselecting the Always show Welcome Screen check box from the Welcome Screen shown below when it is displayed ey Sprint Location Services Welcome 4 Welcome to Sprint Location Services NMEA free for Limited time For the best network data performance we recommend that you do not use the GPS Receiver when not using Location Services M Always show Welcome Screen Section 2C Menu Options 85 Display Location amp Search Services on the menu Select this check box to have this option available from the Sprint Mobile Broadband main menu Unchecking this option will remove Location amp Search Service from the main menu You can display Location amp Search Service on the menu at any time by selecting this option Display Privacy Consent for NMEA Select this check box if you wish to see the Privacy Consent Agreement for National Marine Electronics Association NMEA when you use Location amp Search Service
125. used or an incoming message arrives When is my data connection active Your connection is active when data is being transferred and Connected appears on the Sprint Mobile Broadband display screen When is my data connection dormant If no data is transmitted or received for approximately 10 seconds the connection goes dormant The connection can go active again quickly If no data is transmitted or received for an extended period of time the connection will terminate Can I sign out of data services You can sign out without turning off your device However you will not be able to browse the Web or use other data services You may sign in again at any time To sign out select Menu gt Settings gt Internet gt Sign Out in Sprint Mobile Broadband Section 3A Web Access 119 How can l optimize my settings to achieve faster speeds and send and receive less data while dialing into my company network For optimized results work in Offline mode and synchronize periodically to send and receive company email Also save attachments or drag them into desktop folders before opening them rather than double clicking them in the email For more detailed information see the Microsoft white paper at http www microsoft com office outlook evaluation perform doc 120 Section 3A Web Access Section 3B Location Based Services In This Section Location and Search Services Global Positioning System Rece
126. ve Sprint Mobile Broadband connect to only Google Maps 88 Section 2C Menu Options GPS Mode The GPS MS Based Mode section is used to set your GPS connection preferences or service settings You can select to connect only to basic services or only premium services when they become available There may be surcharges for premium services depending upon your service and the type of account you have The GPS Mode section gives you the following options to choose from e Basic Select the Basic option for basic services e Premium Select the Premium option to have Sprint Mobile Broadband connect to only premium services once they become available You can disable this option at any time if you are not connected to any network by selecting another option There are limitations to Location Based Services Please review the Location Based Service limitations below Location Based Service Limitations You are allowed only one location fix per hour while indoors Location mobility is not fully supported in this release Please note the following e You must be in Sprint coverage area in order to obtain a location fix while indoors e You must also be connected to the Sprint network in order to acquire a location fix while indoors Applying your GPS Mode Preference 1 Click OK or Apply on the Settings dialog box to set your mode preference 2 Click OK to close the dialog box Section 2C Menu Options 89 GPS Testing
127. vice is reset the Go button will be visible and the Sprint Mobile Broadband user interface will display Disconnected message will appear in your system tray Sprint Connection Device Settings e Disable Profile Updates Select the Disable Profile Updates check box shown below if you want to disable profile updates when you to connect to the network The Update Profile button will be disabled grayed out e Disable PRL Updates Select this check box to disable the PRL download option Sprint Mobile Broadband Connection Device Use the Activate Device to change your device s phone number or to prepare a new device for use I Disable Profile Updates F Disable PRLUpdates Change User Lock Activate Device Update Profile Update PRL Section 2C Menu Options e Change User Lock This option enables you to change and customize your user lock code See below for more information on using your user lock code e Activate Device This option is used only when activating a new Sprint device To manually activate your Sprint account click Activate Device If your device has previously been activated this button will be grayed out e Update Profile Click Update Profile to update your user profile on the Sprint network For example if you changed your username or performed a password reset you may want to synchronize your device with the network e Update PRL This option enables you to updat
128. with our operations f using suspicion of using Services in any manner restricted by or inconsistent with the Agreement g breaching the Agreement including our Policies h providing false inaccurate dated or unverifiable identification or credit information or becoming insolvent or bankrupt i modifying a Device from its manufacturer specifications or j if we believe the action protects our interests any customer s interests or our network Your Ability To Change Services amp When Changes Are Effective You typically can change Services upon request In some instances changes may be conditioned on payment of an Early Termination Fee or certain other charges or they may require you to accept a new Term Commitment Changes to Services are usually effective at the start of your next full invoicing cycle If the changes take place sooner your invoice may reflect pro rated charges for your old and new Services Your Right To Terminate Services You can terminate Services at any time by calling us and requesting that we deactivate all Services You re responsible for all charges billed or incurred prior to deactivation If Services are terminated before the end of your invoicing cycle we won t won t Section 5B Terms and Conditions 155 prorate charges to the date of termination and you won t receive a credit or refund for any unused Services Except as provided above you must also pay us an Early Termination Fee f

Download Pdf Manuals

Related Search

Related Contents

CLA-HBS200 Insert - Clarity Diagnostics  42010938-001 R1.indd - Product Catalogue - Europe  Samsung SPH-S4000 User Manual  JVC XL-PG59 Personal CD Player  Les objets communicants : des corps, entre texte et pratiques  for INTERLIS 2 - InfoGrips GmbH  Lasko 2501 fan  オペレーションマニュアル    Pyle PVNTTR22 audio turntable  

Copyright © All rights reserved. Failed to retrieve file