Home

Grandstream Networks, Inc.

1. ean Innovative IP Voice amp Video Grandstream Networks Inc DP715 DP710 DEGT Cordless IP Phone andstream Innovative IP Voice amp Video DP715 DP710 USER MANUAL Index GNU GPL INFORMATION nennnnvnnennnnnnnnnnennnnnnennnnnnnnnnennnnnnennnennnnnnennnnnnennnen 5 GANGE LIEN 6 CHANGES FROM 1 0 0 5 USER MANUAL ee ee ee ee sesse ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee RE EE 6 jo Bee EE EE EE EE EE EN 7 SAFETY GOMPLANGEE eee 7 Ve slet AE EE EE EE OE NE EE OE OE N EE 7 CONNECT YOUR FN 9 Selfie eh PN 9 CONNECTING THE DP 715 BASE STATION 44 eee 9 CONNECTING THE PP 10 CHARGER UNIT WEE 11 SETTING UP TEE DP 715 710 Re e EE 11 PRODUCT OVERVIEW TG 12 SOFTWARE FEATURES OVERVIEW cccccceccsccesseeeeceeccccceseneeecenscceesseeneeeesesccssseseeeeesesecsseeeeeeeeseaes 12 HARDWARE SPEGIEIGATIONS sesse asses esse ien see osse se ses Gr ie ee ie oe ee ee n ee EE ie 13 USING THE DP715 710 HANDSET EEN 14 GETTING FAMILIAR WITH THE HANDSET eed ees ese se sees ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 14 HANDSET KEYS DESCRIPTION EE 14 HANDSET DISPLAY STRUC TURE LOD EE 16 BAER NPE 16 HANDS ETMELIN STRUCTURE ve 17 HANDSET MENU OVERVIEW rsnnnnvvrrnnrrrrrrrnnnnnnnnnnnrnossrrnrnnnnrrrrrnnnnnnnnnnnnnnnnnssnnnnnnnnrnnnnnnnnnnnnsnnnnnsssssnnnnnnnnn 18 HANDSET MENU DESCRIPTION cccccccccceceeeeeeeeeeceeeeeesesseeeeeceeceeeeeeesee
2. 2 Keypad Unlocked appears briefly in the display KEYPAD BEEP ON OFF You can set the handset so that a beep is heard every time a key is pressed Press EJ 2 Press A 3 EN repeatedly select Handset Press KC to confirm Press AG or WW 10 repeatedly select Keypad beep Press KC to confirm Select Oo OU A OO N On switches keypad beep on Off switches keypad beep off 7 Press KAC to confirm your selection or press EET 13 to quit the menu without saving the setting ADJUST THE DISPLAY CONTRAST Press E 2 Press 3 or wCo repeatedly select Handset Press 2 to confirm Press AG or v OO repeatedly select Contrast Press KC to confirm Press A 3 or Iw repeatedly to select the desired contrast level 8 contrast levels ES 13 to quit the menu without saving the setting EG PS er o Press Save to confirm your selection or press Firmware version 1 0 0 8 DP715 DP710 User Manual Page 24 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video EDIT HANDSET NAME The procedure for changing the name of your handset shown in the display in standby mode is as follows Press 2 Press 3 or W repeatedly select Handset Press 2 to confirm Press 5 or W repeatedly select Handset Name Press KC to confirm Press KE
3. 2 Locate a needle sized hole on the back panel of the gateway unit next to the power connection 3 Insert a pin in this hole and press for about 7 seconds 4 Take out the pin All unit settings are restored to factory settings 2 IVR Command Reset default factory settings using the IVR Prompt Table 5 Dial for voice prompt Enter 99 and wait for reset voice prompt Enter the encoded MAC address Look below on how to encode MAC address Wait 15 seconds and device will automatically reboot and restore factory settings M Encode the MAC Address 1 Locate the MAC address of the device It is the 12 digit HEX number on the bottom of the unit 2 Key inthe MAC address Use the following mapping 0 9 0 9 A 22 press the 2 key twice A will show on the LCD B 222 C 2222 D 33 press the 3 key twice D will show on the LCD E 333 F 3333 For example if the MAC address is 000b8200e395 it should be keyed in as 0002228200333395 3 Reset from web interface Reset Type 1 From the Advanced Settings Page user can select three types e Full Reset This will make a full reset e ISP Data This will reset only the basic settings like IP mode PPPoE and Web port Firmware version 1 0 0 8 DP715 DP710 User Manual Page 51 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video e VOIP Data This will reset only
4. CALL ON an external line LED 11 No active call CALL OFF Firmware version 1 0 0 8 DP715 DP710 User Manual Page 10 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video CONNECTING THE DP710 CHARGER UNIT To setup the DP710 follow the steps below Plug the 7V DC power adapter into an electrical outlet to start using the charger unit 1 Underside of the charger unit 2 Power supply plug Figure 2 CONNECTING THE DP710 CHARGER UNIT SETTING UP THE DP715 710 HANDSET To setup the handset follow the steps below 1 Open the battery compartment see below 2 Insert the batteries in the correct polarity and 3 Close the battery compartment 4 To charge the rechargeable batteries for the first time place the handset in the base unit or charger unit for 16 hours 1 Battery compartment cover 2 Batteries 3 Rear of Handset Figure 3 INSERTING THE BATTERIES IN THE HANDSET Firmware version 1 0 0 8 DP715 DP710 User Manual Page 11 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video PRODUCT OVERVIEW The DP715 710 is the next generation of powerful affordable high quality and simple to configure DECT Cordless IP Phone for small business and residential users Their compact size superb voice quality rich feature set market leading price performance and wid
5. Keypad lock key Microphone 9 Ringer off key 10 Down Calls list key 11 Off hook key Handsfree key 12 Left Internal call key 13 Left display button display functions od DE ED is Figure 4 HANDSET KEYS DESCRIPTION Table 7 HANDSET KEYPAD Key TT CH 2 Display function soft keys that correspond to the functions displayed on the LCD The soft keys function changes depending on the current context Their current ED function is shown directly above in the display The most important display key functions are ME Phone book KJE Mute function OK Confirm Previous N Menu Cancel Delete Off hook key Answer calls 9 Hands free key Firmware version 1 0 0 8 DP715 DP710 User Manual Page 14 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ch de e Z Y J A andstream Innovative IP Voice amp Video Power Key Turn on Off the handset On hook Terminate calls Redial List Display your 10 last Outgoing calls Up Navigation key Increase the volume during the call Recall Key hook flash key used to place call on hold toggle between calls Call List Display your 30 last Incoming calls Missed calls Down Navigation key Decrease the volume during the call Internal Call key Allows you to make an internal call to any Handset registered to the same DP715 Base Station Standard telephone keypad The key can act as a send key In the input mode
6. andstream Innovative IP Voice amp Video If the NAT Traversal field is set to Yes with no specified STUN server the DP715 will periodically every 20 seconds or so send a blank UDP packet with no payload data to the SIP server to keep the hole on the NAT open Advance Configuration One from the 3 modes are available for DNS Mode configuration A Record for resolving IP Address of target according to domain name SRV DNS SRV resource records indicates how to find services for various protocols NAPTR SRV Naming Authority Pointer according to RFC 2915 One mode can be chosen for the client to look up server The default value is A Record The default setting is Disabled If the phone has an assigned PSTN Number this field should be set to User Phone then a User Phone parameter will be attached to the From header in the SIP request to indicate the E 164 number If server supports TEL URI format then this option needs to be selected Controls whether the DP715 needs to send REGISTER messages to the proxy server The default setting is Yes Default is No If set to Yes the SIP user s registration information will be cleared on reboot Default is No If set to Yes user can place outgoing calls even when not registered if allowed by Internet Telephone Service Provider but is unable to receive incoming calls This parameter allows the user to specify the time frequenc
7. 1617 gt 2 9 xxxxxx allows dialing to local area code 617 numbers by dialing 7 numbers and 1617 area code will be added automatically e 1 2 9 xx 2 9 xxxxxx allows dialing to any US Canada Number with 11 digits length e 011 2 9 x allows international calls starting with 011 e 3469 11 allow dialing special and emergency numbers 311 411 611 and 911 Note In some cases where the user wishes to dial strings such as 123 to activate voice mail or other applications provided by their service provider the should be predefined inside the dial plan feature An example dial plan will be x which allows the user to dial followed by any length of numbers Default is No When set to Yes a SUBSCRIBE for Message Waiting Indication will be sent periodically If this parameter is set to Yes the From header in outgoing INVITE message will be set to anonymous essentially blocking the Caller ID from displaying Default is No If set to YES Call Waiting indication information will not be provided to Handset Default is No If set to YES Call Waiting caller ID will not be provided to the handset Default is No Play the reminder ring when this is set to Enable Default is No If set to Yes anonymous call will be rejected The SIP Session Timer extension enables SIP sessions to be periodically refreshed via a SIP request UPDATE or re INVITE Once the session interval expires if there is no
8. 30 Block Caller ID for all subsequent calls KN Send Caller ID for all subsequent calls 47 Direct IP Calling Dial 47 IP address No dial tone is played in the middle Detail see Direct IP Calling section on page 12 50 Disable Call Waiting for all subsequent calls 51 Enable Call Waiting for all subsequent calls 67 Block Caller ID per call Dial 67 number No dial tone is played in the middle 82 Send Caller ID per call Dial 82 number No dial tone is played in the middle 69 Call Return Service Dial 69 and the phone will dial the last incoming phone number received 70 Disable Call Waiting per call Dial 70 number No dial tone is played in the middle 71 Enable Call Waiting per call Dial 71 number No dial tone is played in the middle 72 Unconditional Call Forward Dial 72 and then the forwarding number followed by Wait for dial tone and hang up dial tone indicates successful forward 73 Cancel Unconditional Call Forward To cancel Unconditional Call Forward dial 73 wait for dial tone then hang up 74 Enable Paging Call Dial 74 and then the destination phone number you want to page 78 Enable Do Not Disturb DND When enabled all incoming calls are rejected 79 Disable Do Not Disturb DND When disabled incoming calls are accepted 87 Blind Transfer 90 Busy Call Forward Dial 90
9. and then the forwarding number followed by 2 Wait for dial tone then hang up 91 Cancel Busy Call Forward To cancel Busy Call Forward dial 91 wait for dial tone then hang up 92 Delayed Call Forward Dial 92 and then the forwarding number followed by Wait for dial tone then hang up 93 Cancel Delayed Call Forward To cancel Delayed Call Forward dial 93 wait for dial tone then hang up Flash Hook Toggles between active call and incoming call call waiting tone If not in conversation flash hook Recall will switch to a new channel for a new call Pressing pound sign will serve as Re Dial key Firmware version 1 0 0 8 DP715 DP710 User Manual Page 33 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video DP715 BASE STATION CONFIGURATION GUIDE CONFIGURING THE BASE STATION THROUGH VOICE PROMPTS DHCP MODE Select voice menu option 01 to enable DP715 to use DHCP STATIC IP MODE Select voice menu option 01 to enable DP715 to use STATIC IP mode then use option 02 03 04 05 to set up IP address Subnet Mask Gateway and DNS server respectively FIRMWARE SERVER IP ADDRESS Select voice menu option 13 to configure the IP address of the firmware server CONFIGURATION SERVER IP ADDRESS Select voice menu option 14 to configure the IP address of the configuration server UPGRADE PROTOCOL Select voice menu opt
10. if an English alphabet needs to be entered press the corresponding numerical key multiple times To switch between upper lower case input press the Key For example if the user wishes to enter b press 2 three times if the user wishes to enter y press 9 four times g 7 W G N 7 4 0 2 0 I ch Bl 6 JE Firmware version 1 0 0 8 DP715 DP710 User Manual Page 15 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Innovative IP Voice amp Video HANDSET DISPLAY STRUCTURE LCD Icon Line H _ gt mer Handset 1 Text Line p gt 23 Jan 3 00pm Display Menu Options Menu _ gt A Figure 5 HANDSET DISPLAY STRUCTURE BATTERY DISPLAY e m The batteries are fully charged lm The batteries are 75 charged e The batteries are half charged 50 e RK The batteries are only 25 charged e C The batteries are almost flat The battery icon 1 in the display flashes and the Battery Low message appears Table 8 LCD ICONS LCD Icon Definitions On Hook Off Hook Ringing SEKR Handsfree Speaker ON fe gt Missed Calls Notification Upper Case Lower Case Navigate Through Menu Items Handset Ringer Off Alarm Set ERA Firmware version 1 0 0 8 DP715 DP710 User Manual Page 16 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 0
11. 13 repeatedly to delete the letters one after the other and use the alphanumeric keys to enter a new name oo SY ME 7 Press Save to set the new handset name SETTING AN ALARM Press FS 2 Press A 3 ay repeatedly select Time Press KC to confirm Press AG or y repeatedly select Set Alarm Press KC to confirm Press A 3 Or WE repeatedly and select one of the four possible settings v Once gt EE EK HE v Every Day v Mon to Fri v Off Confirm with KC When you select Once Every Day or Mon to Fri the display shows Time 24hr 07 00 7 Enter the alarm time required using four digits and press Save 8 Press 3 or W repeatedly and select one of the 18 possible alarm melodies and press Save 9 Select Off to turn off the alarm function Confirm with mA Switching the Alarm Off 1 Switch the alarm off when it sounds by pressing Stop 2 Press Snooze to repeat the alarm function 5 minutes later Firmware version 1 0 0 8 DP715 DP710 User Manual Page 25 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video APPOINTMENTS You can set five appointments or reminders to which you can assign a name and an alarm by date and time Press EJ 2 l Press AG orl 10 repeatedly select Tools The Appointment menu item is already highlighted Press AC Sc
12. Mode new Handset Note Subscription mode is automatically exited after 120 seconds Page Handset Allow you to ring a specific Handset registered with the DP715 Base Station Desubscribe Handset This button is used to de register the handset selected from the DP715 Base Station Enable Handset When set to Yes the Handset will be able to receive make calls Hunting Group This feature enables the DP715 to register all existing Handsets with the same phone number Each incoming call will be routed to the first available handset in Linear Parallel or Shared line mode User may configure all Handset as members of the same Hunting Group or it may configure different handset combinations for more than one Hunting Group For example Handset 1 3 and 5 are members of the same Hunting Group the rest of the Handsets may have separate numbers and may be reached independently Any Handset member of a Hunting Group that is not registered with a SIP account will be able to place outbound calls using the SIP credentials of the primary Hunting Group Handset For example Handset 1 2 and 3 are members of the same Hunting Group Handset 1 is registered with a SIP account Handset 2 and 3 are not registered Handset 2 and 3 will be able to place outbound calls using the SIP account of Handset 1 Select appropriate value for Hunting Group feature The original SIP account should be set to Active while the group members should be set to the port number of the Acti
13. Please refer to the CONFIGURATION GUIDE section for instructions If the server is in FQDN format it must be set via the web configuration interface e Grandstream recommends end user use the Grandstream HTTP server Its address can be found at http www grandstream com support firmware Currently the HTTP firmware server FQDN is firmware grandstream com For large companies we recommend to maintain their own TFTP HTTP HTTPS server for upgrade and provisioning procedures e Once a Firmware Server Path is set user needs to update the settings and reboot the device If the configured firmware server is found and a new code image is available the DP715 will attempt to retrieve the new image files by downloading them into the DP715 s SRAM During this stage the DP715 s LEDs will blink until the checking downloading process is completed Upon verification of checksum the new code image will then be saved into the Flash If TFTP HTTP HTTPS fails for any reason e g TFTP HTTP HTTPS server is not responding there are no code image files available for upgrade or checksum test fails etc the DP715 will stop the TFTP HTTP HTTPS process and simply boot using the existing code image in the flash e Firmware upgrade may take as long as 15 to 30 minutes over Internet or just 5 minutes if it is performed on a LAN It is recommended to conduct firmware upgrade in a controlled LAN environment if possible For users who do not have a local firmw
14. calls INFO level registration status change INFO level negotiated codec INFO level Ethernet link up INFO level memory exception ERROR level N EN MD NN The Syslog uses USER facility In addition to standard Syslog payload it contains the following components GS LOG device MAC addressj error code error message Example May 19 02 40 38 192 168 1 14 GS LOG 00 0b 82 00 a1 be 000 Ethernet link IS Up Default is No If Enabled the DP715 will send a replicate of the SIP packets on the Send SIP Log syslog Update Handset Time This option controls time sync call behavior Download Device Allows user to download and save a text file containing all the P values of each setting as Configuration configured at that point on the unit Note For Security Reasons all Passwords won t be Downloaded Allows the user to upgrade the firmware with a single firmware file by browsing and ee lies loading the file from your computer local directory Table 14 PROFILE SETTINGS 0 Basie Configuration sss Profile Active When set to Yes the Profile is activated Primary SIP Server SIP Server s IP address or Domain name provided by VoIP service provider Failover SIP Server Failover SIP Server s IP address or Domain name in case primary server does not respond Prefer Primary SIP Default is No If set to yes it will register to Primary Server if registration with Failover Server server expires Outbound Proxy IP address
15. or Greenwich Meridian M3 2 0 M11 1 0 The 1 number indicates Month 1 2 3 12 for Jan Feb Dec The 2 number indicates the n iteration of the weekday 1st Sunday 3rd Tuesday etc The 3 number indicates Weekday 0 1 2 6 for Sun Mon Tue Sat Therefore this example is the DST which starts from the second Sunday of March to the 1st Sunday of November Default No Let the DHCP server handle the Time Zone Languages supported with voice prompt and web interface except Spanish that it is only in IVR DP715 DP710 User Manual Page 36 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Reset Type andstream Innovative IP Voice amp Video e Full Reset This will make a full reset e ISP Data This will reset only the basic settings like IP mode PPPoE and Web port e VOIP Data This will reset only the data related with a service provider like SIP server sip user ID provisioning and others In addition to the Basic Settings configuration page end users also have access to the Device Status page MAC Address RFPI Address IP Address Product Model Hardware Version Software Version Software Status System Up Time PPPoE Link Status NAT Base Status Firmware version 1 0 0 8 Table 12 STATUS PAGE The device ID in HEX format This is very important ID for ISP troubleshooting The Mac address will appear in this place The MAC address will be used for provisio
16. phone may prompt error once it is detected REGISTERING A HANDSET TO THE DP715 BASE STATION You can register up to 5 handsets to one DP715 base station Each handset can for its part be registered to up to four base units and the user can choose which base unit he wishes to use In the default setting as supplied each handset Is registered as Handset 1 to Base unit 1 Note The original handset included in the DP715 package is pre registered to the Base To register any additional Handset please follow these steps 1 Turn on the handset 2 Press E 3 EN 3 Press 3 or W repeatedly select Handset 4 Press KC to confirm 5 Press 3 or W repeatedly select Registration 6 Press EER 2 to confirm 7 Select Register and press Kac 8 Select the base unit 1 4 desired using A 3 or W and press AC l 9 Enter the base unit PIN System PIN default 0000 and press KAC 10 Restart base appears in the display v Atthis stage the message Restart base will appear on the display This requires the DP715 base station to be in subscription mode which can be either enabled from the web configuration menu or by powering cycle the base v The handset will now search for the base unit and register when it has found it The display shows standby mode after a successful registration and the handset name and handset number appear Note t is not possible to make or rec
17. refresh via a UPDATE or re INVITE message the session is terminated DP715 DP710 User Manual Page 44 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Min SE Caller Request Timer Callee Request Timer Force Timer UAC Specify Refresher UAS Specify Refresher Force INVITE Enable 100rel Preferred Vocoder VAD Jitter Buffer Type Jitter Buffer Length SRTP Mode G723 Rate Use First Matching Vocoder in 2000K SDP iLBC Frame Size iLBC Payload Type Voice Frames per Packet Symmetric RTP Firmware version 1 0 0 8 andstream Innovative IP Voice amp Video Session Expiration is the time in seconds at which the session is considered timed out provided no successful session refresh transaction occurs beforehand The default value is 180 seconds Defines the minimum session expiration in seconds Default is 90 seconds If set to Yes the phone will use session timer when it makes outbound calls if remote party supports session timer If selecting Yes the phone will use session timer when it receives inbound calls with session timer request If set to Yes the phone will use session timer even if the remote party does not support this feature If set to No the session timer is enabled only when the remote party supports this feature To turn off Session Timer select No for Caller Request Timer Callee Request Timer and Force Timer As
18. 0 User Manual Page 34 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video Please refer to the GUI pages using the following link http www grandstream com products dp series dp 1x documents dp715 qui zip Note f you cannot log into the configuration page by using the default password please check with the VoIP service provider It is most likely the VoIP service provider has provisioned the device and configured for you therefore the password has already been changed IMPORTANT SETTINGS The end user must configure the following settings according to the local environment Note Most settings on the web configuration pages are set to the default values NAT Settings If you plan to keep the DP715 Base Station within a private network behind a firewall we recommend using STUN Server The following three 3 settings are useful in the STUN Server scenario 1 STUN Server under Advanced Settings webpage Enter a STUN Server IP or FQDN that you may have or look up a free public STUN Server on the internet and enter it on this field If using Public IP keep this field blank 2 Use Random Ports under Advanced Settings webpage This setting depends on your network settings Generally if you have multiple IP devices under the same network it should be set to Yes If using a Public IP address set this parameter to No 3 NAT Traversal under the Profile we
19. 88 4846 andstream Innovative IP Voice amp Video ICH CO Keypad Locked ON when the keypad is locked Range Icon kg v Solid when it s within the base unit coverage range v Flashing when it s out of the base unit coverage range The handset will display Searching HANDSET MENU STRUCTURE The handset has an easy to use menu structure Every menu opens a list of options To open the main menu press the right display key zl 2 when the handset is ON and in standby mode Press the A 3 key or WY key to scroll to the menu option you require Then press mA to select further options or confirm the setting displayed Note The instructions in this user guide show the key symbols and the item number on the device overview Phonebook Figure 6 HANDSET MENU STRUCTURE To go to the previous menu item press E G3 You can press the key at any time to cancel and return to standby mode If you do not press any key the handset automatically reverts to standby mode after 20 seconds Firmware version 1 0 0 8 DP715 DP710 User Manual Page 17 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 HANDSET MENU OVERVIEW andstream Innovative IP Voice amp Video Phonebook Handset Time Firmware version 1 0 0 8 Displays the contact entries Ring Tone v Internal Allows you to specify the ring tone for internal calls v External Allows you to specify t
20. IONS FOR LOCAL FIRMWARE UPGRADE USING TFTP SERVER 1 Unzip the file and put all of them under the root directory of the TFTP server 2 Putthe PC running the TFTP server and the DP715 device in the same LAN segment 3 Please go to File gt Configure gt Security to change the TFTP server s default setting from Receive Only to Transmit Only for the firmware upgrade 4 Start the TFTP server in the phone s web configuration page 5 Configure the Firmware Server Path with the IP address of the PC 6 Update the change and reboot the unit End users can also choose to download the free HTTP server from http httod apache org or use Microsoft IIS web server CONFIGURATION FILE DOWNLOAD Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP HTTPS Config Server Path is the TFTP or HTTP HTTPS server path for configuration file It needs to be set to a valid URL either in FQDN or IP address format The Config Server Path can be same or different from the Firmware Server Path A configuration parameter is associated with each particular field in the web configuration page A parameter consists of a Capital letter P and 1 to 3 Could be extended to 4 in the future digit numeric numbers i e P2 is associated with Admin Password in the ADVANCED SETTINGS page For a detailed parameter list please refer to the corresponding firmware release configuration templ
21. OFF e 5 to turn the handset on 2 To switch the handset off press and hold the power key 1 Press the power key 2 5 until the handset switches off CALL HISTORY When you receive a call the phone number of the caller the date and time appear in the handset display The name will be also shown if it s present in the phonebook or in the SIP Invite The calls received are stored in a calls list maximum of 30 call entries are saved When the memory is full the new calls automatically replace the oldest ones in the log The upper icon in the display eg flashes if there are new missed calls in the calls list and the number of new calls is shown in the middle of the display next to met icon If the calls list is empty and you press Calls List Empty appears Consult the Call History 1 Press K Do to retrieve the most recent entry 2 The phone number of the most recent caller appears If the caller s name is entered in the phonebook the name will be shown in the first line If there is no entry and the calling number is not transmitted Withheld is shown The date and time for each calls is shown in the second and third line The following information is also displayed in the third or fourth line New Unread or unanswered call Old Read or answered call Repeat Multiple calls of the same number Only the last call is shown 3 Press d 10 to display further entries in the list Firmware vers
22. RS DC 6V Power adapter connection NETWORK PORT 10 100Mbps Ru 45 port to connect to the network RJ 45 RESET Factory Reset button Press for 7 seconds to reset factory default settings Table 3 BASIC DEFINITIONS OF THE DP715 LEDS PATTERN A POWER LED Indicates Power Remains ON when power is connected NETWORK Indicates Access to the Network Remains ON while there is Access to the Network REGISTERED Indicates if the SIP accounts are registered CALL Indicates status of active calls Table 4 ADVANCED DEFINITIONS OF THE DP715 LEDS PATTERN Pattern Condition LED Behavior Number LED 01 Device has normal power POWER LED 02 Power Error Power is removed from the device or power EH POWER OFF supply with improper voltage is plugged in LED 03 Device has normal LAN connection and has obtained an NETWORK ON IP address LED 04 Link Down NETWORK Blink 1s on 1s off Note This is the default state while the device is booting LED 05 Link Up but no IP Address Blink 0 25s on 0 25s NETWORK off LED 06 All configured SIP accounts are registered REGISTERED ON LED 07 SIP accounts are in the process of registering REGISTERED Blink 1s on 1s off LED 08 Device is booting application has not started REGISTERED Blink 0 25s on 0 25s off LED 09 Registration Error ANY SIP account experiences REGISTERED 0 25sec ON 0 25sec OFF registration failure LED 10 Call is active Any DECT handset is in an active call with
23. TATION FROM REMOTE Press the Reboot button at the bottom of the configuration menu to reboot the DP715 Base Station remotely The web browser will then display a message window to confirm that reboot is underway Wait 30 seconds to log in again CONFIGURING THE DP715 BASE STATION THROUGH A CENTRAL SERVER Grandstream DP715 Base Station can be automatically configured from a central provisioning system When the base station boots up it will send TFTP or HTTP HTTPS request to download configuration file cfg000b82xxxxxx or cfgO0082xxxxxx xml where 000b82xxxxxx is the MAC address of the DP715 It will first request cfg000b82xxxxxx then cfgO00b82xxxxxx xml The configuration file can be downloaded via TFTP or HTTP HTTPS from the central server service provider or an enterprise with large deployment of DP715 can easily manage the configuration and service provisioning of individual devices remotely from a central server Grandstream has a provisioning system called GAPS Grandstream Automated Provisioning System that is used to support automated configuration of Grandstream devices GAPS uses enhanced NAT friendly TFTP or HTTP thus no NAT issues and other communication protocols to communicate with each individual Grandstream device for firmware upgrade remote reboot etc Grandstream provides GAPS service to VolP service providers Use GAPS for either simple redirection or with certain special provisioning setti
24. The maximum password length is 25 characters This field defines the layer 3 QoS parameter which can be the value used for IP Precedence or Diff Serv or MPLS Default value is 48 Value used for layer 2 VLAN tag Default setting is blank IP address or Domain name of the STUN server This parameter specifies how often the DP715 sends a blank UDP packet to the SIP server in order to keep the hole on the NAT open Default is 20 seconds Minimum value is 20 seconds Use STUN keep alive to detect WAN side network problems If keep alive request does not yield any response for configured number of times the device will restart the TCP IP stack If the STUN server does not respond when the device boots up the feature is disabled Default setting is No Enables DP715 to download firmware or configuration file through either TFTP HTTP or HTTPS server DP715 DP710 User Manual Page 38 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video Via TFTP Server This is the IP address of the configured TFTP server If selected and it is non zero or not blank the DP715 retrieves the new configuration file or new code image from the specified TFTP server at boot time After 5 attempts the system will timeout and will start the boot process using the existing code image in the Flash memory If a TFTP server is configured and a new code image is retrieved the new downloaded ima
25. Transfer fails and A hangs up the DP715 will ring back user A to remind A that B is stillon the call A can pick up the phone to resume conversation with B 3 WAY CONFERENCING The DP715 supports Bellcore style 3 way Conference Instructions for 3 way conference Assume that parties A and B are in conversation Party A wants to bring C into a 3 way conference 1 A presses RECALL on the Handset to get a dial tone Adials C s number then or wait for 4 seconds If C answers the call then A presses RECALL to bring B C in the conference If C does not answer the call A can press RECALL back to talk to B If A presses RECALL during conference C will be dropped out If A hangs up the conference will be terminated for all three parties when configuration Transfer on Conference Hang up is set to No If the configuration is set to Yes A will transfer B to C so that B and C can continue the conversation o mt oh Firmware version 1 0 0 8 DP715 DP710 User Manual Page 32 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video CALL FEATURES The DP715 710 supports all the traditional and advanced telephony features Table 10 DP715 710 CALL FEATURE DEFINITIONS Call Features 02 Forcing a Codec per call 027110 PCMU 027111 PCMA 02723 G723 02729 G729 0272632 G726 r32 027201 iLBC 16 Enable SRTP 17 Disable SRTP
26. a Caller select UAC to use the phone as the refresher or UAS to use the Callee or proxy server as the refresher As a Callee select UAC to use caller or proxy server as the refresher or UAS to use the phone as the refresher Session Timer can be refreshed using INVITE method or UPDATE method Select Yes to use INVITE method to refresh the session timer PRACK Provisional Acknowledgment method enables reliability to SIP provisional responses 1 xx series Codec Configuration The DP715 supports up to 6 different Vocoder types including G 711 A U law G 726 32 G 723 1 G 729A B and iLBC The user can configure Vocoders in a preference list that will be included with the same preference order in SDP message The first Vocoder is entered by choosing the appropriate option in Choice 1 The last Vocoder is entered by choosing the appropriate option in Choice 6 Default is No VAD allows detecting the absence of audio and conserves bandwidth by preventing the transmission of silent packets over the network Select either Fixed or Adaptive based on network conditions Select Low Medium or High based on network conditions Secure RTP protocol used for media transmission over VoIP Disabled by default Other modes are enabled but not forced amp enabled and forced This defines the encoding rate for G723 vocoder Default setting is 6 3kbps Default is No If set to Yes device will include only the firs
27. are upgrade server Grandstream provides a NAT friendly TFTP server on the public Internet for firmware upgrade e Grandstream s latest firmware is available at http www grandstream com support firmware Oversea users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment Note Alternatively the user can upload the firmware single file from his her computer using a local directory For more instructions see below Also the user can download a free TFTP or HTTP server and conduct local firmware upgrade A free windows version TFIP server is available for download from http Support solarwinds net updates New customerFree cfm Our latest official release can be downloaded from http www grandstream com Support firmware Firmware version 1 0 0 8 DP715 DP710 User Manual Page 48 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video INSTRUCTIONS FOR UPLOAD FROM LOCAL DIRECTORY 1 Download the firmware file from Grandstream web site 2 Unzip it and copy the file in to a folder in your PC 3 From the DP715 web interface Advanced Settings page you can browse your hard drive and select the folder where you previously saved the file 4 Click Upload Firmware and wait few minutes until the new program is loaded Note Always check the status page to see that the program version has changed INSTRUCT
28. ate When a Grandstream device boots up or reboots it will issue a request for a configuration XML file named cfgXXXXXXXXXXXX XM followed by a file named cfgxxxxxxxxxxxx where XXXXXXXXXXXX Is the MAC address of the device i e cfg000b820102ab The configuration file name should be in lower case letters For more details on XML provisioning please refer to http www grandstream com general gs provisioning guide public pdf FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX Firmware Prefix and Postfix allows device to download the firmware name with the matching Prefix and Postfix This makes it the possible to store ALL of the firmware with different version in one single directory Similarly Config File Prefix and Postfix allows device to download the configuration file with the matching Prefix and Postfix Thus multiple configuration files for the same device can be stored in one directory Firmware version 1 0 0 8 DP715 DP710 User Manual Page 49 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video In addition when the field Check New Firmware only when F W pre suffix changes is set to Yes the device will only issue firmware upgrade request if there are changes in the firmware Prefix or Postfix MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD When Automatic Upgrade is set Yes every the auto check will be done in the minut
29. b page Set this to Yes when gateway is behind firewall on a private network DTMF Methods DTMF Settings are in ProfileX page e DTMF in audio e DTMF via RTP RFC2833 e DTMF via SIP INFO Set priority of DTMF methods according to your preference This setting should be based on your server DTMF setting Preferred VOCODER Codec The DP715 supports a broad range of voice codecs Under Profile web pages choose your preferred order of different codecs G711a u G729AB G723 1 s iLBC 1726 32 Firmware version 1 0 0 8 DP715 DP710 User Manual Page 35 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 End User Password Web Port Telnet Server IP Address DHCP hostname DHCP domain DHCP vendor class ID PPPoE account ID PPPoE password PPPoE Service Name Preferred DNS server Time Zone Self Defined Time Zone Allow DHCP server to set Time Zone Language Firmware version 1 0 0 8 andstream Innovative IP Voice amp Video Table 11 BASIC SETTINGS Password to access the Web Configuration Menu This field is case sensitive with a maximum length of 25 characters By default HTTP uses port 80 This field is for customizable web port Default is set to YES There are two modes to operate the DP715 DHCP mode all the field values for the Static IP mode are not used even though they are still saved in the Flash memory The DP715 acquires its IP address from the
30. case this feature activated using codes 92 code the call will be forwarded after this preconfigured amount of time Default is 4 seconds Dialing process is completed and outgoing call is initiated if no key entry occurs during this preconfigured interval Default is No Use only if proxy supports 484 response This parameter controls whether the phone will send an early INVITE each time a key is pressed when a user dials a number If set to Yes an INVITE is sent using the dial number collected thus far Otherwise no INVITE is sent until the Re Dial button is pressed or after about 5 seconds have elapsed if the user forgets to press the Re Dial button The Yes option should be used ONLY if there is a SIP proxy configured and the proxy server supports 484 Incomplete Address response Otherwise the call will likely be rejected by the proxy with a 404 Not Found error This feature does NOT work with and should NOT be enabled for direct IP to IP calling Sets the prefix added to each dialed number Default is Yes It allows users to configure the key as the Send or Dial key If set to Yes will send the number In this case this key is essentially equivalent to the Dial key If set to No this key can be included as part of number Dial Plan Rules 1 Accepted Digits 1 2 3 4 5 6 7 8 9 0 A a B b C c D d 2 Grammar x any digit from 0 9 DP715 DP710 User Ma
31. e ee ee ee ee ee ee 47 CONFIGURING THE DP715 BASE STATION THROUGH A CENTRAL SERVER esse sesse esse see eg 47 SOFTWARE UPGRADE auvnnvnavenannosnnanesnnnansnnnnvennnnesnnnasennnnesnnnnesnnnnnennnnner 48 FIRMWARE UPGRADE THROUGH TETP HTTP HTTIPS esse ees esse ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 48 INSTRUCTIONS FOR UPLOAD FROM LOCAL DIRECTORY ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 49 INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING TFTP SERVER ees see ese ee ee ee ee 49 CONFIGURATION FILE DOWN OAI 49 FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTED ee sesse ees sesse ee ee ee ee ee ee ee ee ee ee ee 49 MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD 50 RESTORE FACTORY DEFAULT SETTING mennnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnn 51 SIE ER Ne 51 S RE 52 Firmware version 1 0 0 8 DP715 DP710 User Manual Page 3 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video TABLE OF FIGURES DP715 DP710 USER MANUAL Figure 1 CONNECTING THE DP715 BASE STATION 9 Figure 2 CONNECTING THE DP710 CHARGER UNITA 11 Figure 3 INSERTING THE BATTERIES IN THE HANDSET iese sesse ee ee ee ee ee ee ee ee ee ee ee ee ee ee eed 11 Figure 4 HANDSET KEYS DESCRIPTION ee ee ee ee ee ee ee ee ee ee see ee ee ee ee ee ee ee ee ee ee ee ee ee ed 14 Figure 5 HANDSET DISPLAY STRUCTURE ees ee ee ee
32. e handset keys 1 5 you wish to call 4 When you have completed your call press 2 to hang up Note Both Handsets should be registered to the same DP715 Base station DIRECT IP CALLS Direct IP calling allows two parties that is a Handset and another VolP Device to talk to each other in an ad hoc fashion without a SIP proxy Elements necessary to complete a Direct IP Call 1 BothDP715 and other VolP Device have public IP addresses or 2 Both DP715 and other VolP Device are on the same LAN using private IP addresses or 3 Both DP715 and other VoIP Device can be connected through a router using public or private IP addresses with necessary port forwarding or DMZ DP715 supports two ways to make Direct IP Calling Using IVR 1 Pick up the Handset and press MO then access the voice menu prompt by dial 2 Dial 47 to access the direct IP call menu 3 Enter the IP address after the dial tone and voice prompt Direct IP Calling Using Star Code 1 Pick up the Handset and press MO then dial 47 2 Enter the target IP address Note NO dial tone will be played between step 1 and 2 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video Examples of Direct IP Calls a Ifthe target IP address is 192 168 0 160 the dialing convention is 47 or Voice Prompt with option 47 then 192 168 0 160 followed by pressing the 4 key if it is confi
33. e range radio coverage enable consumers to maximize the power of IP voice application and mobility for a minimum investment The VolP network signaling protocol supported is SIP The DP715 710 is fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market Moreover it supports comprehensive voice codecs including G 711 G 723 1 G 729AB G 726 and iLBC SOFTWARE FEATURES OVERVIEW Air Interfaces Voice over Packet Capabilities Fr EE EH Multiple SIP accounts per base station Device Management Firmware version 1 0 0 8 Table 5 DP715 DP710 TECHNICAL SPECIFICATIONS RE ET Telephony standards DECT GAP Frequency range 1880 1900 MHz Europe 1920 1930 MHz US Number of channels 120 Europe 60 duplex US Modulation GFSK Speech coding 32 kbit s Emission power 10 mW average power per channel Range up to 300 m outdoors maximum of 50 m in buildings Ed Ede AA rd Ed AREA AE OE Ed NE ie gs TE OE derde ord ed or EEE rd ord e re JE dd EE EE EE EE EE EE OE EE EE EE E EE EE ELE EE ED pS EE deed n ED ed rs Ed de ariede ed deed oa EE EE OE EE EE EE EE EE EE EE EE EE EE EEN FE Wet EA kid bt ie di ed AA EE EE EE EE EE EE OE EE EE OE OE EE OE EER RE RE aaa EE EE EE EE EE EE EE EE RE EE RE RE EE EE RE ER Ee ee Base Station Dynamic Jitter Buffer Handset Speakerphone with Acoustic Echo Cancellation G 211 with Ann
34. e specified in this field If set to daily at hour 0 23 Service Provider can use P193 Auto Check Interval to have the devices do a daily check at the hour set in this field with either Firmware Server or Config Server If set to weekly on day 0 6 the auto check will be done in the day specified in this field This allows the device periodically check if there are any new changes need to be taken on a scheduled time By defining different intervals in P193 for different devices Server Provider can spread the Firmware or Configuration File download in minutes to reduce the Firmware or Provisioning Server load at any given time Automatic Upgrade 10080 No Yes every minutes 60 5256000 N PR 1 1 Yes daily at hour El 0 23 Yes weekly on day WM 0 6 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video RESTORE FACTORY DEFAULT SETTING WARNING Restoring the Factory Default Setting will DELETE all configuration information of the phone Please BACKUP or PRINT out all the settings before you approach to following steps Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider BASE STATION There are Three 3 methods for resetting the DECT base station 1 Reset Button Reset default factory settings following these four 4 steps 1 Unplug the Ethernet cable
35. e table below lists the hardware specifications of the DP 7195 710 Table 6 DP715 710 HARDWARE SPECIFICATIONS EE EE Universal Power Supply Output 6VDC 500mA for Base Station ANNE SEE E Power Consumption Base unit with handset approximately 1 2W Battery Life gt _10 hours talk time 80 hours standby time Base Station 75 x 105 x 85mm Dimension HxWxD Handset 160 x 46 x 22 mm en Charger unit 59 EN Base Station Approximately 0 21lbs 959 Weight _ Handset with batteries Approximately 0 23lbs 1049 EE Ee T ER _ Operational 32 104 F or 0 40 se 1 Storage 4 140 F or 20 60 Humidity SE _Maximum 85 non condensing eT FCC Part 15B 15D Gees amp Safet CE ETSI EN 301 489 1 V1 8 1 ETSI EN 301 489 6 V1 3 1 ETSI EN 301 406 1 V2 1 1 y EN60950 1 EN50360 and EN50385 EE N ER EET T T Efficient use of Firmware version 1 0 0 8 DP715 DP710 User Manual Page 13 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video USING THE DP715 710 HANDSET GETTING FAMILIAR WITH THE HANDSET The DP715 710 Handset has a dynamic screen The screen displays differently depending on whether the handset is idle or in use active screen HANDSET KEYS DESCRIPTION Display Right display button display functions Up Redial key Right Recall key On hook Power key Alphanumeric keypad
36. eam com products dp series dp 1x documents dp715 gui zi SCREENSHOT OF ADVANCED USER CONFIGURATION PAGE SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE SCREENSHOT OF HANDSETS CONFIGURATION SCREENSHOT OF PROFILE CONFIGURATION SCREENSHOT OF STATUS PAGE SCREENSHOT OF LOGIN PAGE SCREENSHOT OF REBOOT PAGE SCREENSHOT OF REBOOTING PAGE OON SoS Ze Firmware version 1 0 0 8 DP715 DP710 User Manual Page 4 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video GNU GPL INFORMATION The DP715 710 firmware contains third party software licensed under the GNU General Public License GPL Grandstream uses software under the specific terms of the GPL Please see the GNU General Public License GPL for the exact terms and conditions of the license Grandstream GNU GPL related source code can be downloaded from Grandstream web site from http www agrandstream com support fad dnu apl www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video CHANGE LOG This section documents significant changes from previous versions of DP71x user manuals Only major new features or major document updates are listed here Minor updates for corrections or editing are not documented here CHANGES FROM 1 0 0 5 USER MANUAL e Added option Update Handset Time under Advanced Setting www InternetVoipPhone co uk sale
37. ee ee ee ee ee ees ee ee ee ee ee ee ee ee ee ee ee ee ee ed 16 Figure 6 HANDSET MENU GIRUCTURE iese ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ed 17 TABLE OF TABLES DP715 DP710 USER MANUAL Table 1 EQUIPMENT BACKAOGING ee ee ee ee ee ee ee ee ee ee ee ee ee 9 Table 2 DEFINITIONS OF THE DP715 CONNECTORS ee ee ee ee ee ee ee ee ee ed 10 Table 3 BASIC DEFINITIONS OF THE DP715 LIEDGSRBATIERN ee ee ee ee ee ee ee ee eed 10 Table 4 ADVANCED DEFINITIONS OF THE DP715 LEDS PATTERN ee ee ee eed 10 Table 5 DP715 DP710 TECHNICAL SPECIFICATIONS ee ee ee ee ee ee ee ee ee ee ee eed 12 Table 6 DP715 710 HARDWARE SPECIFICATIONS ee ee ee ee ee ee ee ee ee eed 13 Table 7 HANDSET KEYPAD ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee eed 14 Table 8 See IEONE E 16 Table 9 DP715 710 IVR MENU DEFINITIONS ee ee ee ee ee ee ee ee ee ee ee ee eed 27 Table 10 DP715 710 CALL FEATURE DEFINITIONS ee ee ee ee ee ee ee ee ee ed 33 Table TI BASIC SETIINGS EE 36 Taole 1 STATUS PA EE 37 Table 13 ADVANCED GSEITIINGGS ee ee ee ee ee ee ee ee ee ee ee ee eed 38 Table 14 PROFILE SETTINGS ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ed 41 Table 15 HANDSETS SETTINGS rrrnnnnnnrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnnennnennennnennennnennenneennennnennennnenn 46 CONFIGURATION GUI INTERFACE EXAMPLES DP715 DP710 USER MANUAL http www grandstr
38. eeaeaeaseeseeeeceeeeeeeeeeeeesaaagaas 19 BASIC en ter LE 27 UNDERSTANDING DP715 710 VOICEDROMPT eed ee esse esse ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 27 REGISTERING A HANDSET TO THE DP715 BASE GIATION esse ee ee ee ees ee ee see ee ee ee ee ee ee ee ee ee ee ee 28 COMPLETING CALLS n se Re ee Ee oe ER EE ee ER De ae DE EG Ee E 29 ANSWERING ee 29 Ed Ke GEN AE N NE EE EE N OE EO 30 MISS engl erh E Oo OE N OE EO EO 30 CALL Le EE 31 6 AR die EE EO ON EE OE EE N Ee N 31 EE Eege 31 3 WAY CONFERENCING end 32 CALLFEATURE S ape EE EE N N Oe EE N N N ET Ed 33 DP715 BASE STATION CONFIGURATION GUIDE uunnnernnnennnennnnennnnr 34 CONFIGURING THE BASE STATION THROUGH VOCEPROMPTIG ees ese ee ee ee ee ee ee ee ee ee ee ee ee ee ee 34 CONFIGURING THE BASE STATION VIA WEB BROWSER esse ese ees ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 34 IMPORTANT CN El Le Scents states ac tones ecient RR ee sees ei n me ee Ee ee ee ede 35 ADVANCED USER CONFIGURATION es osse st see ie Ge opus Ee ee ein od een ie Ge oue En em eN ene 38 SAVING THE CONFIGURATION CHANGES ese ese esse ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee EE GE 46 Firmware version 1 0 0 8 DP715 DP710 User Manual Page 2 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video REBOOTING THE DP715 BASE STATION FROM REMOTE ees see ese ee ee ee ee ee ee ee ee ee ee ee e
39. eive calls while the base unit is in registration mode Firmware version 1 0 0 8 DP715 DP710 User Manual Page 28 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video COMPLETING CALLS There are three ways to complete a call A Dial 1 Press MO 3 Dial the number you want once you hear the dial tone 4 The number appears on the display wait for 4 seconds Default No Key Entry Timeout or press to dial the number directly Use as dial key must be configured in web configuration 2 5 or place the handset in the base unit or the charger unit 5 To finish the call press B Redial Press WO The number you have most recently called appears in first place in the display 1 2 3 Use 3 or W to search for the number you need 4 5 Press sg The number appears on the display wait for 4 seconds Default No Key Entry Timeout or press to dial the number directly Use as dial key must be configured in web configuration 6 To finish the call press 2 5 or replace the handset in the base unit or the charger unit C Using the Phonebook Press NG G3 The first number in the phonebook appears on the display 2 3 Press A 3 or W to browse the phonebook 4 5 Press The number appears on the display wait for 4 seconds Default No Key Entry Time
40. er Path IP address Enter 12 digit new IP address Upgrade protocol for firmware and configuration update Press 9 to toggle between TFTP HTTP HTTPS Firmware version information Firmware upgrade mode Press 9 to toggle among the following three options always check check when pre suffix changes never upgrade Enter the target IP address to make a direct IP call after dial tone See Make a Direct IP Call Number of Voice Mails Press 9 to reboot the device Enter MAC address to restore factory default setting See Restore Factory Default Setting section Automatically returns to main menu Page 27 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video Device not registered This prompt will be played immediately after off hook If the device is not register and the option Outgoing Call without Registration is in NO Five Success Tips when using the Voice Prompt RT 1 shifts down to the next menu option 2 returns to the main menu 3 9 functions as the ENTER key in many cases to confirm or toggle an option 4 All entered digit sequences have known lengths 2 digits for menu option and 12 digits for IP address For IP address add 0 before the digits if the digits are less than 3 i e 192 168 0 26 should be key in like 192168000026 No decimal is needed 5 Key entry cannot be deleted but the
41. ex I PLC and Annex II VAD CNG G 723 1 G 726 32 AAL2 G 729A B iLBC Caller ID display or block call waiting Flash blind or attended transfer forward hold do not disturb 3 way conference RE RE RE RE Up to five 5 distinct SIP accounts per system Independent SIP account per handset _ Multiple handsets per SIP account RE RE RE RE Support device configuration via built in IVR Web browser or central configuration file through TFTP HTTP or HTTPS RE ee Ee EE EE ks ER mms nm mms men ed NAT friendly remote software upgrade for deployed devices including behind firewall NAT DP715 DP710 User Manual Page 12 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video RE 200 numbers up to 24 digits with an associated name up to 16 characters _ Phonebook up ats 10 outgoing call entries Per Handset de eege e 20 incoming calls entries Base Station Web Ul English Voice Prompt English Spanish Handset LCD Menu 15 English French German Spanish Dutch Italian Czech Danish Greek Norwegian Polish Portuguese Russian Swedish Turkish Multilanguage Input English Latin Greek Russian bt _ Polyphonic Ringtones 18 different ringer melodies are available to indicate an incoming call internal intercom Re N N N ee or external VolP EE OE N EE N N EE N N N HARDWARE SPECIFICATIONS Th
42. ferent levels The default level is 3 D Volume 1 um Volume 2 ml Volume 3 m Volume 4 BR Volume 5 Note The volume is adjusted in the same way in handsfree mode MUTING THE MICROPHONE Press the KI 2 display key to switch off the microphone during a call You can now talk freely without the other party hearing you Press Off again to switch the microphone back on Firmware version 1 0 0 8 DP715 DP710 User Manual Page 22 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video SETTING THE RINGER VOLUME ON THE HANDSET You can adjust the ringer volume for an incoming call internal or external to one of 6 levels level 1 to 5 and Off If you select Off the icon appears in the display The handset will not ring for incoming calls Level 5 is the highest level The Handset is set to level 3 by default In order to configure the desired ringer volume proceed as follows Press ES 2 Press AG or W GO repeatedly select Handset Press KC to confirm Press AG or W repeatedly select Ringer Volume Press ma to confirm The current volume is displayed and can be heard Press A 3 or W repeatedly to set the desired volume Press Save to confirm your selection or press 13 to quit the menu without saving the setting O JO Om E wD SETTING THE RINGER MELODY ON THE HANDSET Y
43. first DHCP server it discovers from the LAN it is connected Using the PPPoE feature set the PPPoE account settings The DP715 will establish a PPPoE session if any of the PPPoE fields is set Static IP mode configure the IP address Subnet Mask Default Router IP address DNS Server 1 primary DNS Server 2 secondary fields These fields are set to zero by default Default is blank This option specifies the name of the client This field is optional but may be required by some Internet Service Providers Default is blank This option specifies the domain name that client should use when resolving hostnames via the Domain Name System Default is DP7XX Used by clients and servers to exchange vendor specific information PPPoE username Necessary if ISP requires you to use a PPPoE Point to Point Protocol over Ethernet connection PPPoE account password Default is blank This field is optional If your ISP uses a service name for the PPPoE connection enter the service name here The preferred DNS Server to be used Controls how the date time is displayed according to the specified time zone The syntax is std offset dst offset start time end time Default is set to MTZ 6MDT 5 M3 2 0 M11 1 0 MTZ 6MDT 5 Time zone with 6 hours offset with 1 hour ahead which is the US central time It is positive if the local time zone is west of the Prime Meridian and negative if it is east Prime Meridian a k a International
44. ge Is saved into the Flash memory Note Please do NOT interrupt the TFTP upgrade process especially the power supply as this will damage the device Depending on the local network this process can take up to 15 or 20 minutes Via HTTP HTTPS The URL for the HTTP HTTPS server used for firmware upgrade and configuration via Server HTTP For example http provisioning mycompany com 6688 Grandstream 1 0 0 67 6688 is the specific TCP port where the HTTP or HTTPS server is listening it can be omitted if using default port 80 Note If Auto Upgrade is set to No DP715 will only do HTTP HTTPS download once at boot up Firmware Server Path IP address or domain name of firmware server Config Server Path IP address or domain name of configuration server XML Config File The password used for encrypting the XML configuration file using OpenSSL Password This is required for the phone to decrypt the encrypted XML configuration file HTTP HTTPS User The user name needed to authenticate with the HTTP HTTPS server Name HTTP HTTPS The password needed to authenticate with the HTTP HTTPS server Password Firmware File Prefix Default is blank If configured DP715 will request firmware file with the prefix This setting is useful for ITSPs End user should keep it blank Firmware File Postfix Default is blank End user should keep it blank Config File Prefix Default is blank End user should keep it blank Config File Postfix Default is b
45. gured as a send key or wait 4 seconds In this case the default destination port 5060 is used if no port is specified b Ifthe target IP address port is 192 168 1 20 5062 then the dialing convention would be 47 or Voice Prompt with option 47 then 192 168 0 160 5062 followed by pressing the key if it is configured as a send key or wait for 4 seconds Note When completing direct IP call the Use Random Port should set to NO CALL HOLD Place a call on hold by pressing the Recall button on the Handset Press the Recall button again to release the previously held Caller and resume conversation CALL WAITING Call waiting tone 3 short beeps indicates an incoming call if the call waiting feature is enabled Toggle between incoming call and current call by pressing the Recall button First call is placed on hold Press the Recall button to toggle between two active calls CALL TRANSFER Blind Transfer This function is applicable using the Handset for VoIP calls only Assume that parties A and B are in conversation Party A wants to Blind Transfer B to C 1 A presses RECALL on the Handset to hear the dial tone 2 A dials 87 then dials caller C s number and then or wait for 4 seconds 3 A will hear the confirmation tone Then A can hang up Note Enable Call Feature must be set to Yes in web configuration page Three situations can follow the transfer a A quick confirmati
46. he ring tone for external calls Note The Handset support up to 18 different ring tones Ringer Volume Allows you to set the ringer volume level Handset Name Specifies the Handset Name Keypad Beep v On Turn on the keypad beep v Off Turn off the keypad beep Contrast Allows you to configure the Contrast level up to 8 level Auto Talk v On When set to ON the call will be automatically answered if you pick up the handset from the Charger Unit Base Station v Off When set to OFF the calls will be only answered by the off hook key Select Base v Auto vy Manual Language Allows you to choose the language Registration v Register Set the Handset in registration mode v De Register De Register the Handset from the base Set Alarm v Once Alarm will be only triggered one time v Every Day Same Alarm will be triggered everyday at the same time v Mon to Fri Same Alarm will be triggered from Monday to Friday v Off Turn Off the Alarm DP715 DP710 User Manual Page 18 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video e Set Time Format v 12Hour Time will be displayed in 12 Hours format i e 3 00pm v 24Hour Time will be displayed in 24 Hours format i e 15 53 e Appointement Allows you to set up reminders Tools E e Stop Watch Allows you to measure a time interval HANDSET MENU DESCRIPTION TURNING THE HANDSET ON
47. ion 1 0 0 8 DP715 DP710 User Manual Page 19 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video Deleting a Call Press t 0 to access the calls list Use 3 or y to search for the number you need Press Option Softkey Press A 3 og repeatedly select Delete Press KC to confirm o o E EO ND The call is deleted and the next call appears on the display Delete all Calls Press k 10 to access the calls list Press Option Softkey Press 3 og repeatedly select Delete All Press KC to confirm SE ml dem Note Only the old calls are deleted New calls i e calls that have not been read or answered are retained THE PHONEBOOK You can store 200 numbers up to 24 digits long with an associated name up to 16 characters long in the phonebook Saving a New Entry in the Phonebook 1 Press nw 3 2 Press Option and confirm the New Entry with AC to add a new entry e Name appears in the display Enter the name using the alphanumeric keys Press Save and enter the phone number Press Save and select the ringer melody required Press Save to save the entry to the phonebook or press E 13 to cancel without saving the entry Oo E Edit a Phonebook Entry 1 Press mw G3 2 Enter the initial letter of the name using the alohanumeric keys 3 The first name in the lis
48. ion 15 to choose firmware and configuration upgrade protocol User can choose between TFTP and HTTP FIRMWARE UPGRADE MODE Select voice menu option 17 to choose firmware upgrade mode among the following three options 1 Always check 2 check when pre suffix changes and 3 never upgrade CONFIGURING THE BASE STATION VIA WEB BROWSER DP715 Base Station has an embedded Web server that will respond to HTTP GET POST requests It also has embedded HTML pages that allow users to configure the DP715 through a web browser such as Microsoft s IE AOL s Netscape or Mozilla Firefox installed on Windows or Unix OS Macintosh OS is not included Access the Web Configuration Menu 1 Find the IP address of the Base Station using voice prompt menu option 02 2 Open a web browser type in the IP address You will see the login page of the device Once the HTTP request is entered and sent from a web browser the user will see a login screen There are two default passwords for the login page User Level Password Web pages allowed End User Level Only Status and Basic Settings Administrator Level Browse all pages The password Is case sensitive with maximum length of 25 characters The factory default password for End User and administrator is 123 and admin respectively Only an administrator can access the ADVANCED SETTINGS HANDSET SETTINGS and PROFILE SETTINGS configuration pages Firmware version 1 0 0 8 DP715 DP71
49. ipphone co uk 0800 088 4846 SSL Private Key SSL Private Key Password ACS URL ACS Username ACS Password Periodic Inform Enable Periodic Inform Interval Connection Request Username Connection Request Password CPE SSL Certificate CPE SSL Private Key Call Progress Tones Lock Keypad Update Disable Voice Prompt Disable Direct IP Call NTP server Allow DHCP option 42 to override NTP server Syslog Server Firmware version 1 0 0 8 andstream Innovative IP Voice amp Video The user specifies SSL private key used for SIP over TLS in X 509 format The user specifies password to protect the private key above The user specifies the Auto Configuration Server s URL TR 069 protocol The user specifies the ACS Username The user specifies the ACS password Default is No If set to YES device will send inform packets to the ACS Frequency that the inform packets will be sent out to the ACS Set a user name for the ACS to connect to this device Set a password for the ACS to connect to this device The user specifies SSL certificate used to connect to the ACS server via HTTPS in X 509 format The user specifies SSL private key used to connect to the ACS server via HTTPS in X 509 format Using these settings users can configure tone frequencies and cadence according to their preference By default they are set to North American frequencies Configure these settings with known values to avoid uncomfortab
50. ission interval for non INVITE requests and INVITE responses Default is 4 Sec Sets the payload type for DTMF using RFC2833 Default is 101 The DP715 supports up to 3 different DTMF methods including in audio via RTP RFC2833 and via Sip Info using SIP INFO messages The user can configure DI MF method in a priority list Default is No If set to yes use above DTMF order without negotiation Default is No If set to yes flash will be sent as DIMF event Default is Yes If Yes call features using star codes will be supported locally SIP Extension to notify SIP server that the unit is behind the NAT Firewall NAT IP address used in SIP SDP message Default is blank Used to replace the SIP User Agent Header Default is NO Default value is 60 Sec Incoming call will stop ringing when not picked up given a specific period of time Default value is 20 Sec If call is not answered within this designated time period the call will be forwarded to the next member of a Hunt Group Linear parallel and Shared line v Linear style will sort the call to the lowest numbered available line this is also called serial hunting v Parallel Style will ring all the handsets on incoming calls v Shared line Style will ring all the handsets on incoming calls any handset member of the same hunt group that try to dial out while there is an ongoing call it will be automatically conference in the ongoing call Default value is 20 seconds In
51. lank End user should keep it blank Allow DHCP Option 66 If set to Yes configuration and upgrade server information can be obtained using DHCP to override server option 66 from DHCP server located in customer s environment Default setting is Yes Automatic Upgrade Choose Yes to enable automatic upgrade and provisioning If select Check every minutes input the amount of minutes you want it to check for update If select Yes daily at hour make sure to input the hour of the day you want it to check for update e g for 11 pm type 23 If select Yes weekly on day make sure you input the day of the week in format 0 6 0 is Sunday you want it to check for update When set to No DP715 will only do the following option you select Always check for New Firmware at Boot up will check for new firmware every time the device reboots Check New Firmware only when F W pre suffix changes will check for updates only when the pre suffix has been changed Authenticate Conf File If set to Yes config file is authenticated before acceptance This protects the configuration from an unauthorized change Firmware Key Used for firmware encryption Should be 32 digit in hexadecimal representation End user should keep it blank SSL Certificate The user specifies SSL certificate used for SIP over TLS in X 509 format Firmware version 1 0 0 8 DP715 DP710 User Manual Page 39 of 52 www InternetVoipPhone co uk sales internetvo
52. le high pitch sounds ON is the period of ringing On time in ms while OFF is the period of silence In order to set a continuous tone OFF should be zero Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern Example configuration for N A Dialtone 1 350 13 f2 440 13 c 0 0 Syntax fl freq vol f2 freq vol c on1 off1 on2 off2 on3 off3 Note freq 0 4000Hz vol 30 0dBm Default is No If set to Yes the configuration update via keypad is disabled Default is No Disables the voice prompt configuration Default is No Disables the Direct IP Call function URI or IP address of the NTP Network Time Protocol server This parameter synchronizes the date and time Default No Enables the DHCP server to handle the NTP Server via Option 42 The IP address or URL of System log server This feature is especially useful for the ITSP Internet Telephone Service Provider DP715 DP710 User Manual Page 40 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video Syslog Level Select the DP715 to report the log level Default is NONE The level is one of DEBUG INFO WARNING or ERROR Syslog messages are sent based on the following events 1 product model version on boot up INFO level NAT related info INFO level sent or received SIP message DEBUG level SIP message summary INFO level inbound and outbound
53. mitted without the express written permission of Grandstream Networks Inc www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video CONNECT YOUR DP715 710 EQUIPMENT PACKAGING Table 1 EQUIPMENT PACKAGING DP715 DP710 e 1 Base unit e 1 Handset including 2 rechargeable e 1 Handset including 2 rechargeable batteries AAA 1 2V 500 mAh NiMH batteries AAA 1 2V 500 mAh NiMH e 1 Charger unit 1 power supply plug for the base unit 1 Ethernet cable 1 User guide 1 GPL License CONNECTING THE DP715 BASE STATION To setup the DP715 Base Station follow the steps below 1 Connect the Network port of the DP715 to the RJ 45 socket of a hub switch or a router LAN side of the router using the Ethernet cable provided 2 Connect the 6V DC output plug to the power jack on the DP715 plug the power adapter into an electrical outlet DP715 Back View DP715 Front View eset RJ 45 Ports Power Network Registered Call R Power Supply 10 100 Mbps DC 6V Figure 1 CONNECTING THE DP715 BASE STATION Note When the base station boots up it will automatically call all the registered handsets to update the date and time Firmware version 1 0 0 8 DP715 DP710 User Manual Page 9 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ndstream Innovative IP Voice amp Video Table 2 DEFINITIONS OF THE DP715 CONNECTO
54. mpt Main Menu 01 02 03 04 05 07 10 13 14 15 16 17 47 86 99 Firmware version 1 0 0 8 Table 9 DP715 710 IVR MENU DEFINITIONS Enter a Menu Option DHCP Mode Static IP Mode IP Address IP address Subnet IP address Gateway IP address DNS Server IP address Preferred Vocoder MAC Address Firmware Server IP Address Configuration Server IP Address Upgrade Protocol Firmware Version Firmware Upgrade Direct IP Calling Voice Mail RESET Invalid Entry DP715 DP710 User Manual Press for the next menu option Press to return to the main menu Enter 01 05 07 10 13 17 47 or 99 menu options Press 9 to toggle the selection If using Static IP Mode configure the IP address information using menus 02 to 05 If using Dynamic IP Mode all IP address information comes from the DHCP server automatically after reboot The current WAN IP address is announced If using Static IP Mode enter 12 digit new IP address You need to reboot the DP715 for the new IP address to take Effect Same as menu 02 Same as menu 02 Same as menu 02 Press 9 to move to the next selection in the list e PCMU PCMA e iLBC e G 726 e G 723 e G 729 Announces the Mac address of the unit Announces current Firmware Server IP address Enter 12 digit new IP address Announces current Config Serv
55. ngs At boot up Grandstream devices by default point to Grandstream provisioning server GAPS based on the unique MAC address of each device GAPS provision the devices with redirection settings so that they will be redirected to customers TFTP or HTTP HTTPS server for further provisioning Grandstream also provides a configuration tool to facilitate the task of generating device configuration files The Grandstream configuration tool is free to end users The tool and configuration templates are available for download from http www grandstream com Support tools Firmware version 1 0 0 8 DP715 DP710 User Manual Page 47 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video SOFTWARE UPGRADE Software upgrade can be done via either TFTP or HTTP or HTTPS The corresponding configuration settings are in the ADVANCED SETTINGS configuration page FIRMWARE UPGRADE THROUGH TFTP HTTP HTTPS To upgrade via TFTP or HTTP HTTPS the Firmware Upgrade and Provisioning upgrade via field needs to be set to TFTP HTTP or HTTPS respectively Firmware Server Path needs to be set to a valid URL of a TFTP or HTTP server server name can be in either FQDN or IP address format Here are examples of some valid URL e g firmware mycompany com 6688 Grandstream 1 0 0 8 e g firmware grandstream com NOTES e Firmware upgrade server in IP address format can be configured via IVR
56. ning and can be found on the label coming with original box and on the label located on the bottom panel of the device Radio Fixed Part Identity indicate the unique identification number of the DP715 base station This field shows the IP address of the DP715 This field contains the product model info DP715 This field shows the hardware revision of the unit and the part number Program This is the main software release This number is always used for firmware upgrade Current release is 1 0 0 1 Boot and Loader are seldom changed Bootloader current version is 1 0 0 1 Core current version 1 0 0 0 Base current version is 1 0 0 0 Running Mem 3980 indicate if the software is running and display the memory usage Shows system up time since the last reboot Indicates whether the PPPoE connection is up if the DP715 is connected to DSL modem This filed indicates the type of NAT connection used by the DP715 Displays relevant information regarding the Handset subscription status TPUI Handset1 Yes 015a0178e4 000001 e Handset 1 is subscribed with the DP715 base station e IPUI nternational Portable User Identity is the identifier of each Handset registered to the base e TPUI Temporary Portable User Identity Allocated to the Handset automatically by the DP715 base DP715 DP710 User Manual Page 37 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Hand
57. nual Page 43 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 SUBSCRIBE for MWI Send Anonymous Disable Call Waiting Disable Call Waiting Caller ID Disable Reminder Ring for On Hold Call Anonymous Call Rejection Session Expiration Firmware version 1 0 0 8 andstream Innovative IP Voice amp Video OD a xx at least 2 digit numbers b xx only 2 digit numbers c exclude d 3 5 any digit of 3 4 or 5 147 any digit of 1 4 or 7 lt 2 011 gt replace digit 2 with 011 when dialing 9 the OR operand h e Example 1 369 11 1617XxXxxxx Allow 311 611 and 911 or any 10 digit numbers with leading digits 1617 e Example 2 1900x lt 1617 gt xxxxxxx Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers e Example 3 1xxx 2 9 xxxxxx lt 2 011 gt x Allows any number with leading digit 1 followed by a 3 digit number followed by any number between 2 and 9 followed by any 7 digit number OR Allows any length of numbers with leading digit 2 replacing the 2 with 011 when dialed 3 Default Outgoing x Allow any length of numbers Example of a simple dial plan used in a Home Office in the US 1900x lt 1617 gt 2 9 xxxxxx 1 2 9 xx 2 9 xxxxxx 011 2 9 x 3469 11 Explanation of example rule reading from left to right e 1900x prevents dialing any number started with 1900 e lt
58. on tone similar to call waiting tone followed by a dial tone This indicates the transfer is successful transferee has received a 200 OK from transfer target At this point Caller A can either hang up or make another call b A quick busy tone followed by a restored call on supported platforms only This means the transferee has received a 4xx response for the INVITE and we will try to recover the call The busy tone is just to indicate to the transferor that the transfer has failed c Continuous busy tone The phone has timed out Note continuous busy tone does not indicate the transfer has been successful nor does it indicate the transfer has failed It often means there was a failure to receive second NOTIFY check firmware for most recent release Firmware version 1 0 0 8 DP715 DP710 User Manual Page 31 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video Attended Transfer This function is applicable using the Handset for VolP calls only Assume that parties and B are in conversation Party wants to Attend Transfer B to C 1 Apresses RECALL on the Handset for dial tone 2 Athen dials Caller C s number followed by or wait for 4 seconds 3 If C answers the call A and C are in conversation Then A can hang up to complete transfer 4 If C does not answer the call A can press flash to resume call with Caller B Note When Attended
59. or Domain name of Outbound Proxy or Media Gateway or Session Border Controller Used by DP715 for firewall or NAT penetration in different network environments If symmetric NAT is detected STUN will not work and ONLY outbound proxy can correct the problem SIP transport User can select UDP or TCP or TLS Default is UDP NAT Traversal STUN This parameter defines whether or not the DP715 NAT traversal mechanism is activated If activated by choosing Yes and a STUN server is also specified then the DP715 performs according to the STUN client specification Using this mode the embedded STUN client will detect if and what type of firewall NAT If the detected NAT is a Full Cone Restricted Cone or a Port Restricted Cone the DP715 will use its mapped public IP address and port in all of its SIP and SDP messages Firmware version 1 0 0 8 DP715 DP710 User Manual Page 41 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DNS Mode Tel URI SIP Registration Unregister on Reboot Outgoing Call without Registration Register Expiration SIP Registration Failure Retry Wait Time Local SIP port Local RTP port Use Random Port Refer To Use Target Contact Transfer on Conference Hang up Disable Bellcore Style 3 Way Conference Remove OBP from Route Header Support SIP Instance ID Validate incoming SIP message Check SIP User ID for incoming INVITE Firmware version 1 0 0 8
60. ou can change the ringer melody for an incoming call internal or external The device has 18 different ringer melodies for you to choose from 1 18 The default setting for the ring tone for an external call is melody 10 The default setting for the ring tone for an internal call is melody 1 In order to configure the desired melody for either an internal external call proceed as follows Press Ey 2 Press A 3 or W repeatedly select Handset Press KC to confirm l Press A 3 og repeatedly select Ring Tone Press KC to confirm Select External or Internal and press KC The current melody is displayed and can be heard Press 3 or VY repeatedly to select the desired melody Press Save to confirm your selection or press E 13 to quit the menu without saving the setting O OO N OO A OUO N Firmware version 1 0 0 8 DP715 DP710 User Manual Page 23 of 52 www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video SETTING THE KEY LOCK You can lock the keypad against unintentional entries It is however still possible to pick up incoming calls even with the keypad locked Enable the Keypad Lock 1 Press and hold for approximately 2 seconds 2 The display shows Keypad Locked briefly and the key lock icon A appears in the display Disable the Keypad Lock 1 Press Unlock then to unlock the keys
61. out or press to dial the number directly Use as dial key must be configured in web configuration 6 To finish the call press 2 5 or replace the handset in the base unit or the handset charger unit ANSWERING CALLS The handset starts ringing during an incoming call you have the following options to answer a Press NMO to pick up the call b Pick up the handset from the base or charger unit Only if Auto Talk option is activated To finish the call press 2 5 or place the handset in the base or the charger unit Firmware version 1 0 0 8 DP715 DP710 User Manual Page 29 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video Note You can switch off the ringer temporarily by pressing Silent Soft key When you receive a call the Handset will automatically sync up the date and time from the base station INTERNAL CALLS In some cases a user may want to make phone calls between the handsets registered to the same DP715 Base Station when it is used as a standalone unit without the use of a SIP server This feature will also be applicable when the DP715 Base Station is used with Hunting Groups and is registered to SIP server only with one master number In such cases users still will be able to make internal calls by following these steps Press INT Internal appears in the display 1 2 3 Select the number of th
62. ress Option 4 Scroll with A 3 or W to Show Details and press AC 5 The name phone number and ringer melody you have assigned to the entry appears in the display 6 Press 3 to return to the list of entries Firmware version 1 0 0 8 DP715 DP710 User Manual Page 21 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ndstream Innovative IP Voice amp Video SELECTING THE MENU LANGUAGE The Handset has a number of menu languages see software overview features Proceed as follows to set the language 1 Press E 2 2 Scroll with AG and v OO to Handset and press KC to confirm 3 Scroll with A 3 and Y to Language and press KC to confirm The supported languages will appear on the display 4 Scroll with A 3 and W to the required language and press ma to confirm 5 You will hear a beep to confirm and the display will show Saved ACTIVATE DEACTIVATE HANDS FREE MODE This function allows you to make a call without having to hold the handset in your hand 1 Press MO while you are making a call to activate handsfree mode 2 Press MO again to deactivate the handsfree function Important The batteries will be drained more quickly if you use the handsfree function for some time SETTING THE LOUDSPEAKER VOLUME Press A 3 or W while you are making a call to set the volume of the loudspeaker You can choose between 5 dif
63. roll with 3 or W to one of the five appointments and press KC Using amp 3 or W and then AC select from the following options a Edit to edit the settings for the appointment Edit the name of the appointment and press Save Enter the date for the appointment and press Save Enter the time and press Save O A W N b Using 3 or W select the alarm melody required 18 melodies and press Save Choose Delete to delete the selected appointment Press KC to confirm or EET 13 to cancel 6 Switch the appointment reminder off when it sounds by pressing Es 13 STOP WATCH Press EN Press AG or TV 19 repeatedly select Tools Scroll with A 3 or v to Stop Watch and press AC Press Start to start the watch Press Stop to stop the watch Press Start again to allow the stop watch to continue to run N o ARR OD Press Reset to reset the stop watch to 00 00 Firmware version 1 0 0 8 DP715 DP710 User Manual Page 26 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video BASIC OPERATIONS UNDERSTANDING DP715 710 VOICE PROMPT DP715 Base Station has a built in voice prompt menu for simple device configuration The IVR menu work with any Handset registered to the base Pick up the handset and dial to use the IVR menu Menu Voice Pro
64. rom a reseller please contact the company where you purchased your device for replacement repair or refund If you purchased the product directly from Grandstream contact your Grandstream Sales and Service Representative for an RMA Return Materials Authorization number before you return the product Grandstream reserves the right to remedy warranty policy without prior notification Firmware version 1 0 0 8 DP715 DP710 User Manual Page 7 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty Please do not use a different power adaptor with the DP715 as it may cause damage to the products and void the manufacturer warranty e This document contains links to DP715 GUI Interfaces Please download these examples for your reference here http www grandstream com products dp series dp 1x documents dp 15 qui zip e This document is subject to change without notice The latest electronic version of this user manual is available for download at http www grandstream com products dp series dp 1x documents dp71x usermanual english pdf Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose is not per
65. s internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video WELCOME Thank you for purchasing Grandstream s DP715 710 DECT Cordless IP Phone The DP715 710 is the next generation of powerful affordable high quality and simple to configure DECT Cordless IP Phone for small business and residential users Their compact size superb voice quality rich feature set market leading price performance and wide range radio coverage enable consumers to maximize the power of IP voice application and mobility for a minimum investment The DP715 710 is SIP and DECT compliant and field proven for flexible deployment This manual will help you learn how to operate and manage your DECT Cordless IP Phone DP715 710 and make the best use of its many upgraded features including simple and quick installation 3 way conferencing direct IP Calling and new provisioning support among other features The DP715 710 is very easy to manage and configure and is specifically designed to be an easy to use and affordable VoIP solution for both residential user and teleworker SAFETY COMPLIANCES The DP715 710 complies with FCC CE and various safety standards The DP715 710 power adaptor is compliant with UL and GS standards Only use the universal power adapter provided with the DP715 710 package The manufacturer s warranty does not cover damages to the phone caused by unsupported power adaptors WARRANTY If you purchased your DP715 710 f
66. set Status Core Dump andstream Innovative IP Voice amp Video Displays relevant information regarding the Handset status SIP Busy Delayed ET SE Forward ar Registered Yes 613 e Handset 1 is registered with SIP Server e Handset 1 user has set Do Not Disturb e Handset 1 user has set his calls to be unconditionally forwarded to ext 613 e Handset 1 user has not set Busy or Delay call Forward Download core dump file for troubleshooting when necessary ADVANCED USER CONFIGURATION Log in to the advanced user configuration page the same way as for the basic configuration page The password is case sensitive and the factory default password for Advanced User is admin Advanced User configuration includes the end user configuration and the advanced configurations including a SIP configuration b Codec selection c NAT Traversal Setting and d other miscellaneous configuration DP715 has two 2 profiles for the five 5 Handsets Admin Password Layer 3 QoS Layer 2 QoS STUN Server Keep alive interval Use STUN to detect network connectivity Firmware Upgrade and Provisioning Firmware version 1 0 0 8 Table 13 ADVANCED SETTINGS This contains the password to access the Advanced Web Configuration page This field is case sensitive Only the administrator can configure the Advanced Settings page Password field is purposely left blank for security reasons after clicking update and saved
67. t match vocoder in its 2000K response otherwise it will include all match vocoders in same order received in INVITE This sets the iLBC size in 20ms or 30ms Defines payload type for iLBC Default value is 97 The valid range is between 96 and 127 This field contains the number of voice frames to be transmitted in a single packet When setting this value the user should be aware of the requested packet time used in SDP message as a result of configuring this parameter This parameter is associated with the first vocoder in the above vocoder Preference List or the actual used payload type negotiated between the 2 conversation parties at run time Default is 2 up to 10 20 32 64 for G711 G726 G723 other codecs respectively Default is No When set to Yes the device will change the destination to send RTP packets to the source IP address and port of the inbound RTP packet last received by the device DP715 DP710 User Manual Page 45 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video Table 15 HANDSETS SETTINGS Page All Handsets This button will allow you to ring all the Handsets registered with the DP715 Base Station Desubscribe All This button is used to de register all the handset previously registered with the DP715 Handsets Base Station Enable Subscription This button will allow you to set the DP715 into subscription mode in order to register a
68. t will contain SIP Instance ID as defined in IETF SIP Outbound draft Default is No If set to yes all incoming SIP messages will be strictly validated according to RFC rules If message will not pass validation process call will be rejected Default is No Check the incoming SIP User ID in Request URI If they don t match the call will be rejected If this option is enabled the device will not be able to make direct IP calls DP715 DP710 User Manual Page 42 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Allow Incoming SIP Messages from SIP Proxy Only SIP T1 Timeout SIP T2 Interval DTMF Payload Type Preferred DTMF method Disable DTMF Negotiation Send Hook Flash Event Enable Call Features Proxy Require Use NAT IP Use SIP User Agent Header Ring Timeout Hunting Group Ring Timeout Hunting Group Type Delayed Call Forward Wait Time No Key Entry Timeout Early Dial Dial Plan Prefix Use as Dial Key Dial Plan Firmware version 1 0 0 8 andstream Innovative IP Voice amp Video Default is No Check the incoming SIP messages If they don t come from the SIP proxy they will be rejected If this option is enabled the device will not be able to make direct IP calls T1 is an estimate of the round trip time between the client and server transactions If the network latency is high select larger value for more reliable usage Default is 0 5 Sec Maximum retransm
69. t with this letter appears in the display 4 Press 3 or Y repeatedly to scroll through the other numbers in the phonebook Firmware version 1 0 0 8 DP715 DP710 User Manual Page 20 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video Once the number you require appears in the display and is highlighted press Option Press 3 or W repeatedly and select Edit Entry Press KC to confirm Press Ka 13 to delete each letter individually and use the alphanumeric keys to enter the correct name CO N O GI 9 Press Save 10 Press 13 to delete each individual digit and use the alphanumeric keys to enter the correct phone number 11 Press Save and select the ringer melody you require 12 Press Save to save the changes entered Delete an Entry or All Entries 1 Press LV 3 2 Enter the initial letter of the name required using the alphanumeric keys and or scroll to the entry required 3 Press Option 4 Scroll with A 3 or W to Delete Entry to delete the current entry only 5 Choose Delete or Delete All to delete all entries 6 7 Press KC Press KC again to confirm or EG 3 to cancel without deleting Display the Details of Phonebook Entries 1 Press VM 3 2 Enter the initial letter of the name required using the alohanumeric keys and or scroll to the entry required 3 P
70. the data related with a service provider like SIP server sip user ID provisioning and others Note 1 Factory Reset will be disabled if the Lock keypad update is set to Yes 2 Ifthe DP715 was previously locked by your local service provider pressing the RESET button will only restart the unit The device will not return to factory default settings HANDSET Press and hold the R key for about 9 sec until Handset Reset appears on the display Select the check mark option with the soft key to reset the handset Firmware version 1 0 0 8 DP715 DP710 User Manual Page 52 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846
71. ve Handset Example configuration of a Hunting group Handset 1 SIP UserlD and Authenticate ID entered Hunting group set to Active Handset 2 SIP UserlD and Authenticate ID left blank Hunting Group set to 1 Handset 3 SIP UserlD and Authenticate ID left blank Hunting Group set to 1 Handset 4 SIP UserlD and Authenticate ID entered Hunting group set to None Hunting Group 1 contains Handset 1 2 3 Handset 4 is registered but it is not added to the Hunting Group 1 SIP User ID User account information provided by VoIP service provider ITSP Usually in the form of digit similar to phone number or actually a phone number Authenticate ID SIP service subscriber s Authenticate ID used for authentication Can be identical to or different from SIP User ID Authenticate Password SIP service subscriber s account password Name SIP service subscriber s name for Caller ID display Profile ID Select the corresponding Profile ID between Profile 1 and Profile 2 SAVING THE CONFIGURATION CHANGES Click the Update button in the Configuration page to save the changes to the DP715 configuration The following screen confirms that the changes are saved Reboot or power cycle the DP715 to make the changes take effect Firmware version 1 0 0 8 DP715 DP710 User Manual Page 46 of 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 andstream Innovative IP Voice amp Video REBOOTING THE DP715 BASE S
72. y in minutes the DP715 refreshes its registration with the specified registrar The default interval is 60 minutes or 1 hour The maximum interval is 65535 minutes about 45 days Retry registration if the process failed Default is 20 seconds Defines the local SIP port the DP715 will listen and transmit Default is 5060 for profile 1 amp 6060 for profile 2 Defines the local RTP port the DP715 will listen and transmit It is the base RTP port for channel 0 When configured channel 0 uses this port value for RTP Default is 5004 for profile 1 amp 6004 for profile 2 Default is No This parameter forces the random generation of both the local SIP and RTP ports when set to Yes This is usually necessary when multiple DP715 are behind the same NAT Default is No If set to YES then for Attended Transfer the Refer To header uses the transferred target s Contact header information Default is No In which case if the conference originator hangs up the conference will be terminated When option YES is chosen originator will transfer other parties to each other so that B and C can choose to either continue the conversation or hang up Default is No you can make a Conference by pressing Flash key If set to Yes you need to dial 23 second callee number Default is No When option YES is chosen the Out Bound Proxy will be removed from Route header Default is Yes If set to Yes the contact header in REGISTER reques

Grandstream Networks, Inc.

Contents

Download Pdf Manuals

Related Search

Related Contents