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1. the heating unit will have to operate for longer periods to maintain a comfortable environment on cooler days and nights than on moderate ones DEFROST CYCLE When your heat pump is providing heat to your home and the outdoor temperature drops below 45 F moisture may begin to freeze on the surface of the outdoor coil If allowed to build up this ice would impede airflow across the coil and reduce the amount of heat absorbed from the outside air So to maintain energy efficient operation your heat pump has an automatic defrost cycle The defrost cycle starts at a preset time interval of 90 minutes although it may be reset to either 30 or 60 minutes Defrost will start at the preset time only if the ice is sufficient to interfere with normal heating operation After the ice is melted from the outdoor coil or after a maximum of 10 minutes in the defrost mode the unit will automatically switch back to normal heating operation Do not be alarmed if steam or fog appears at the outdoor unit during the defrost cycle Water vapor from the melting ice may condense into a mist in the cold outside air During certain weather conditions such as heavy snow and freezing rain it is not uncommon for ice to build up on the outdoor unit grille This is normal for these weather conditions Do not attempt to remove the ice from the outdoor unit grille This condition will not affect the proper function of the unit and will clear within a few days EMERGENCY H
2. EAT The EMERGENCY HEAT setting on your thermostat refers to any supplementary heating appliance that may be included in your home comfort system Operation of the EMERGENCY HEAT source may be required if heating demands exceed the capacity of the heat pump or if the heat pump malfunctions During the heating season switch to EMERGENCY HEAT if the electricity to your outdoor unit has been off for more than 30 minutes for any reason i e power outage Leave the switch in the EMERGENCY HEAT mode for an amount of time equal to that during which the power was off It isn t necessary to exceed 12 hours If you cannot determine how long the power has been off leave the switch in the EMERGENCY HEAT position for 8 hours NOTE The EMERGENCY HEAT switch is effective only when HEAT or AUTO is selected PERFORMING ROUTINE MAINTENANCE With the proper maintenance and care your heat pump unit will operate economically and dependably Maintenance can be accom plished easily by referring to the following directions However before performing maintenance consider these important safety precautions A WARNING ELECTRICAL SHOCK HAZARD Failure to follow this warning could result in personal injury death Disconnect all electrical power to the heat pump before removing access panels to perform maintenance Discon nect power to both the indoor and outdoor units Note There may be more than 1 electrical disconnect switch A CAUTION CUT HAZARD Fa
3. HEAT PUMP Owner s Manual USER S INFORMATION MANUAL FOR THE OPERATION AND MAINTENANCE OF YOUR NEW RESIDENTIAL HEAT PUMP Safety Considerations Recognize safety information This is the safety alert symbol When you see this symbol on the unit and in instructions or manuals be alert to the potential for personal injury Understand the signal words DANGER WARNING and CAUTION These words are used with the safety alert symbol DANGER identifies the most serious hazards which will result in severe personal injury or death WARNING signifies hazards which could result in personal injury or death CAUTION is used to identify unsafe practices which may result in minor personal injury or product and property damage NOTE is used to highlight suggestions which will result in enhanced installation reliability or operation Z WARNING ELECTRICAL SHOCK FIRE EXPLOSION PERSONAL INJURY HAZARD Improper installation adjustment alteration service maintenance or use could result in personal injury death and or property damage Consult a qualified installer service agency or your distributor or branch for information or assistance The qualified installer or agency must use factory authorized kits or accessories when modifying this product Z WARNING ELECTRICAL SHOCK UNIT OPERATION AND SAFETY HAZARD Failure to follow this warning could result in personal injury death and or property damage Read and follow all instructions and warn
4. at covers seasonal inspections Ask for further details FOR THE RECORD Record the model product and serial numbers of your new equipment This information along with the other ready reference facts requested will be necessary should you ever require information or service Payne Heating amp Cooling Systems 7310 W Morris St Indianapolis IN 46231 Printed in U S A edition date 03 06 Catalog No OG PH10 05 eee k Manufacturer reserves the right to change at any time specifications or designs without notice and obligations Replaces New 4
5. ilure to follow this caution may result in personal injury Although special care has been taken to minimize sharp edges in the construction of your unit Be extremely careful when handling parts or reaching into the unit Use care and wear appropriate protective clothing and gloves when handling parts CHECK THE AIR FILTER A dirty air filter will cause excessive strain on the compressor and blower motor This can cause the components to overheat and automatically shut down In the extreme the components will fail and need to be replaced To avoid inefficient or failed operation of your unit CHECK THE FILTER S EVERY 3 TO 4 WEEKS Replace filter s when necessary or clean the filter s if you have the washable type Disposable filters should be replaced by similar new filters of the same dimensions Reusable washable filters should be washed in a solution of cold water and mild detergent then rinsed and thoroughly dried THE FILTER MUST BE COMPLETELY DRY BEFORE BEING REINSTALLED To avoid prolonged shutdown of your unit while a filter is drying you should have an extra filter on hand This would allow you to rotate between the two filters with minimal downtime for your comfort system Extra filters may be purchased from your dealer There are no filters in the outdoor unit of a split system If your indoor unit is a gas or oil furnace refer to your furnace User s Manual for filter location and procedures for replacement or cleaning If yo
6. ings including labels shipped with or attached to unit before operat ing your new heat pump IMPORTANT FACTS To better protect your investment and to eliminate unnecessary service calls familiarize yourself with the following facts Your heat pump system should never be operated without a clean air filter properly installed Plan to inspect the filter periodically A clogged air filter will increase operating costs and shorten the life of the unit Supply air and return air registers should not be blocked Drapes furniture and toys are some of the items commonly found obstruct ing grilles Restricted airflow lessens the unit s efficiency and life span The outdoor unit must have unrestricted airflow Do not cover the unit lean anything against it or stand upon it Do not allow grass clippings leaves or other debris to accumulate around or on top of the unit Maintain a 12 in minimum clearance between the outdoor unit and tall grass vines shrubs etc Your multipurpose indoor thermostat is the control center for your heat pump system You should familiarize yourself with its proper operation Attempting to control the system by other means for instance switching the electrical supply power ON and OFF may cause damage to the unit During heating increasing the thermostat more than 2 degrees may cause the supplemental heaters to be turned on to satisfy the thermostat Needless use of the supplementary heat reduces potential energ
7. on only while the unit is operating If your comfort system still fails to operate contact your servicing dealer for troubleshooting and repairs Specify your apparent problem and state the model and serial numbers of your equipment With this information your dealer may be able to offer helpful suggestions over the phone or save valuable time through knowledgeable preparation for the service call REGULAR DEALER MAINTENANCE In addition to the routine maintenance that you perform your home comfort system should be inspected regularly by a properly trained service technician The inspection preferably twice each year but at least once every year should include the following Routine inspection of air filter s Replacement or cleaning as required Inspection and cleaning of the blower wheel housing and motor as required Inspection and if required cleaning of indoor and outdoor coils Inspection of the indoor coil drain pan plus the primary and secondary drain lines If supplied the auxiliary drain pan and line should be inspected at this time Service should include cleaning if required A check of all electrical wiring and connections A check for secure physical connections of individual components within units Operational check of the heat pump system to determine actual working condition Necessary repair and or adjustment should be performed at this time Your servicing dealer may offer an economical service contract th
8. our heat pump is designed to automatically melt the ice When in this defrost cycle it is normal for steam or fog to rise from the outdoor unit Do not be alarmed OPERATING YOUR HEAT PUMP The operation of your heat pump system is controlled by the indoor thermostat You simply adjust the thermostat and it maintains the indoor temperature at the level you select Refer to the thermostat operating instructions for information on how to operate your thermostat COOLING CYCLE When operating in the cooling mode your heat pump will run until the indoor temperature is lowered to the level you have selected On extremely hot days your heat pump will run for longer periods at a time and have shorter off periods than on moderate days Lowering the setpoint of your thermostat will not cause your heat pump to cool faster The following are typical conditions that add extra heat and or humidity to your home Your cooling unit will work longer to keep your home comfortable under these conditions Entrance doors are frequently opened and closed Laundry appliances are being operated e A shower is running More than the usual number of people are present in the home More than the normal number of electric lights are in use Drapes are open on the sunny side of the home HEATING CYCLE With HEAT selected the heating section of your home comfort system will operate until room temperature is raised to the level you have selected Of course
9. ur system includes an indoor fan coil unit the filter may be located in the unit where it connects with the return air duct or plenum See Fig Remove the filter cover plate by sliding latches toward center of plate Lift filter to clear lower flange Filter is spring loaded and will pop out Reinstall filter being certain to secure filter behind lower flange When reinstalling cover plate secure plate behind upper flange then slide tabs outward Fig 1 Removing Filter from Fan Coil Unit The indoor fan coil unit may be located in the attic In this instance the filter may be located behind the return air grille Access the filter by removing the return air grille BEFORE YOU REQUEST A SERVICE CALL BEFORE YOU CALL FOR SERVICE CHECK FOR THESE EASILY SOLVED PROBLEMS Check the indoor and outdoor disconnect switches Verify that circuit breakers are ON or that fuses have not blown Check for sufficient airflow Check the air filter s for any accumulations of dirt Check for blocked return air or supply air grilles Be sure grilles are open and unobstructed Check the settings on your indoor thermostat If you desire cooling see that the temperature setting is set below room temper ature and COOL or AUTO is selected If you require warmth be sure the temperature setting is set above room temperature and HEAT or AUTO is selected The FAN switch should be set at ON for continuous blower operation or AUTO if you wish the blower to functi
10. y savings You may find that you can maintain greater personal comfort by running the fan continuously Air pockets can form due to the structure of the house placement of registers etc These air pockets may be too cool or warm for your liking Continuous fan operation minimizes any temperature differences Also systems equipped with electronic air cleaners and or humidifiers offer the added benefits of having the air continuously cleaned year round and humidified during the winter season Your heat pump will remove humidity from your home during the cooling season After a few minutes of operation you should be able to see water trickle from the condensate drain of the indoor cooling coil Check this occasionally to be sure the drain system is not clogged Of course don t expect to see much drainage if you live in a very dry environment NOTE TO INSTALLER THIS MANUAL MUST BE LEFT WITH THE EQUIPMENT USER During the heating cycle air from your registers may seem cool This is because the air is being delivered at a higher velocity and a more constant flow than air supplied by a conventional furnace Also your heat pump supplies air at 90 to 105 F instead of in sudden bursts of hot air as with a conventional furnace The air may feel cool because it is slightly lower than your body temperature However it is sufficiently warm to keep you comfortable Ice or frost will tend to form on the outdoor coil during the winter heating operation Y
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