User manual axm998 English Date: 05/2006
Contents
1. 00 L B is not working or not connected 06 98 L B is optimum 99 L B is working but the safety margin is low Page 18 axm998 User manual Remarks 16 05 06 E OXIOII IZ The Switch calibration is only requested for a maintenance services L B values are displayed is the same order as the transport sense Position 5 and 6 are not used 00 values are normal for these positions S Axiome Diagnostic Tools 1 1 Com3 Go Calling Motor OFF Main Motor OFF DOWN Lift position Switches I A Lift B Entry C Separation D Before camera E Before printer I F After printer Enter button M lt lt Toggle M Togale gt gt M Double sheet Security reed Call down detector IV Lift down detector Found scanner VE 001 Calling Solenoid Tray Solenoid Free Command View user para Erase user para TMN calibration OFF Printer enable OFF External Enable 277 gt Send Calibration Ol gt 30 30 18 18 00 00 43 25 ok 27 Generalities and security Page 19 ae E OXIOIII User manual Generalities and security 7 New mechanical firmware 7 1 Connection and starting A To use the Loader2 software you need a crossed serial cable 9 pins male to 25 pins female Service cable Not delivered with reader connect the Service cable from your PC com port to the serial connector 25 pins located on the unit s rear start the unit in lo2. Release the force spring and liberate the separation belt Place the new belt Adjust the separation mechanism 11 3 Upper head exchange After a head exchange a new calibration is necessary and a positioning too Only Axiome s trained people are authorised practising those procedures Remove the two upper screws cruciform silver remove the three lower screws cruciform black Remove the front plate with the display and disconnect it Open the reader s rear cover 7 screws Disconnect the RJ11cable on the MTUSB board positioned on the rear s side Extract the upper head s case Release the head position s spring Unscrew the 2 torx screws of the black entry plate 16 05 06 Page 32 ae E OXIOI IZ User manual Generalities and security Take the head out of the case Invert the procedure to replace the new head Calibrate the head and set its position 11 4 1Reading head settings p 34 11 4 Lower head exchange Remove the protection cover under the back reading head 4 clips Unscrew the lower front flange 5 screws Disconnect the head and extract the lower head case Unscrew the lower sheet before head and the positioning pin Invert the procedure to replace the new head Calibrate the head and set its position 11 4 1Reading head settings p 34 16 05 06 Page 33 axm998 User manual 11 4 1 E OXIOII IZ Generalities and security Reading head set
3. Reading head settings esserne 34 12 Paper IN wicca eee ren 35 16 05 06 User Manual 27 13 Mechanical firmware error liSt musen 36 NALS DAIS PAS esse cee ete cecescesennpcccacnceseckececensenndesacaatenssis 37 15 GOT AGS 2 EL ER ERE E RE ERE ERE ERE REE EE 38 Page 3 E OXIOIII axm998 User Manual 1 Generality and Security 1 1 Compliance The axm 998 complies with the safety regulations related to office equipment and with the electrical safety standards for data processing equipment The various certifications concerned are under process and will be indicated on the axm 998 s label as they become finalized ee DIN EN 60950 CXIO E Axiome Alpha S A IEC 60950 OMR axm998 Max 100 VA AC 115 V 50 60 Hz 3 15 A UL 60950 e UL us AC 230 V 50 60 Hz 1 6 A FCC classe A LISTEN ne This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and e C E 2 this device must accept any interference received including interference that may cause undesired operation 16 05 06 Page 4 ee E OXIOIII User manual Generalities and security 1 2 Safety precautions This unit may be used continuously in normal ambient office conditions To ensure user hands and fingers protection this unit is also equipped with safety devices above the automatic intake feed tray The following guidel
4. parts The replacement parts for the axm 998 can be ordered from AXIOME Alpha SA or from your retailer Replacement parts for the axm 998 Part Number Units per machine MSCA505 Green transport wheel 3 MHEM504 Transparent transport wheel 15 fF lg MHEM507 Calling tyre MHEM506 Separation tyre FCOL1630 Main transport belt FCOL020 Separation belt FORE148 Output O ring FCOC110 Transport MiniPitch Accessories EC25M9F000 Cable DB25 male 9 female Null Modem 16 05 06 Page 37 ame E OXIOI IZ User manual Generalities and security 15 Contacts AXIOME Alpha SA Rue du Chasselas 1 CH 2034 Peseux Switzerland e mail info axiome ch support axiome ch website www axiome ch Tel 441 032 732 18 18 Fax 41 032 732 18 00 Printed in Switzerland by AXIOME SA 16 05 06 Page 38
5. E OXIOII IZ axm998 User Manual E QOXIOIII User manual 16 05 06 Page 1 axm998 Summary 1 Generality and Security 1 1 1 2 2 Transport and installation 2 1 Presentation of the axm 998 3 Connections 3 1 3 2 4 Opening the lid or the covers 4 1 4 2 5 Adjustments 5 1 16 05 06 Compliance ssseeeeeerreernnnrnnnnee Safety precautions ss Operating environment 1 1 1 1 1 1 Reader s connection 2 Reader s disconnection 0 0 006 Reading head lid senere Side cache COVES cccceeececceceeeececeees Separation system adjustment E OXIOII IZ User Manual 5 20 Input tray Stop eee nr et RE ree ee ner Pre meer renner 13 NEEE OE 4 5 3 Output tray StOPS cssesesssssssssssssssssssssssssssssssssees 14 rer 4 6 Maintenance software 15 EET 5 6 1 Connections and start up ssssseeeeessesesrrrrereeeeeerrnn 15 PEE EEEE 6 6 2 Use of the maintenance software 1 dssssceeee 16 eee 6 6 3 Calibration of the light barriers L B 0 ee 18 a deeeesaeea g 7 New mechanical firmware sseeeeeeeeees 20 eee 8 7 1 Connection and starting senere 20 ee ee g BOP TIONS sssssessesssssesssssrsensnsensosssssesenseseessnssssessenes 2 I POET ene 9 8 1 Barcode Option sscciduinisvnibeniinyhaaiinnatuntavsilinanestiannadiniiweatin A AAOS 10 8 1 1 Readable codes
6. Generalities and security 10 Maintenance 10 1 Regularly maintenance Cleaning the reading head s glasses duster with alcohol or soaped water Cleaning the separation wheel and separation belt dry duster or brush Cleaning the light barriers dry duster or a brush Control the paper transport duster or a brush Control the ink cartridge 10 2 Service Regularly maintenance Control the tyre s wear Exchange if necessary Control the mechanism with the help of the test software L B double sheet detector lift output solenoid motors display Control the separation tyre and separation belt If necessary change them Needs new adjustment Paper transport with a full batch 16 05 06 Page 30 ae E OXIOI IZ User manual Generalities and security 11 Parts exchanges and settings 11 1 Transport tyres exchange For the transport tyres remove the side cover to reach all the tyres Removed the wear tyres 3 3 A For transport quality reasons all tyres are not similar respect the here below diagram Find a complete spare parts list with the tyre reference at the end of the manual 16 05 06 Page 31 pole E OXIOIII User manual Generalities and security 11 2 Separation belt exchange Remove the protection cover under the back reading head 4 clips Release the belt by using the setting button see 5 1 Separation system adjustment p 12
7. JO Go SUL LOY Dg SUL JO PUM Jsob jq Xy UIN x jor Q 2 Q 3 O Ww 9 ej Pa 8 fj 3 9 gt 0 8 Cc 3 D 3 Reading axes min 33 mm from the reference edge NO SICKEN eee until ZS q the PERKY Edge Reference Edge 16 05 06 Page 22 ER E OXIOIII User manual Generalities and security 8 1 3 Adjustment of the Barcode head position The barcode head position depend of the position your codes on your documents For the Barcode head positioning process this procedure Turn off the reader Open the lid Move the head along for a left or right placement Correct Barcode position can be find by adding 8mm from the black sheet edge transport side 16 05 06 Page 23 ame E OXIOIII User manual Generalities and security 8 2 Printer option The axm 998 can be mounted with a printer option Printer can print one line of characters The lateral positioning is adjustable from the reference side Document ending define the vertical positioning Remark Printer option can be implemented on not already equipped axm998 16 05 06 Page 24 ame E OXIOIII User manual Generalities and security 8 2 1 Printing area Printing axe between 53 mm and Reference Edge 16 05 06 Page 25 axm998 User manual 8 2 2 Adjustment of the printing area Remove the printer cover Move the printer head along its guide 8 2 3 Replacement of the ink cartridge Remove the pri
8. ad lid open 16 05 06 Page 10 polo E OXIOIII User manual Generalities and security 4 2 Side cache cover The side cache cover is simply clipped on the reader To remove it simply pull it to you from the bottom 16 05 06 Page 11 ae E OXIOIII User manual Generalities and security 5 Adjustments 5 1 Separation system adjustment Depending papers characteristics or according to the separation system s wear it can be necessary to change the initial high of the separation belt To process follow the setting procedure Pull the setting button to you The standard setting is reach when separation belt and separation tyre are tangent Turn the button in the direction adapted to your needs See diagram on below the button Separation is correctly set when documents are separate without been blocked The more the separation belt touch the separation tyre the more the belt get used 16 05 06 Page 12 ll E OXIOIII User manual Generalities and security 5 2 Input tray stop To obtain a perfect transport and reading a good guidance of the document in the input tray is necessary The input tray stop help to the guidance Never lift up or pull the reader by the input tray or the stop For the input tray adjustment process this procedure Maintain the input tray with your hand Push the stop to its maximum opening Introduce a pile documents in the input tray Place the stop so the docum
9. ader mode switch on the scanner with right selection key pressed and wait for the Loader message on the display Start the Loader2 software CD ROM User Manual and Utilities Choose the new firmware file and start the loading Wait till the scanner finish the Firmload confirmation message then motor run and the unit is now in test mode Switch off the scanner and turn it on again in standard mode Loader II Y1 0 load firmware utility for flash machines Select Port Recessesssesenes 16 05 06 Page 20 axm998 User manual 8 Options 8 1 Barcode option Axm 998 can be mounted with a barcode head Only printed codes or stickers placed on the recto could be read Remark E OXIOII IZ Barcode option can be implemented on not already equipped axm998 8 1 1 Readable codes The returned barcode value is always preceded with a letter corresponding to the type of code read 16 05 06 Interleaved 2 5 A Codabar C Code 128 E Code 39 G AXIOME TA UPCA TE UPC E TFF EAN 8 TE EAN 13 forward backward forward backward forward backward forward backward forward backward forward backward forward backward forward backward forward backward Generalities and security Page 21 la E OXIOIII User manual Generalities and security 8 1 2 Reading area for Barcode option Reading axes max 206 mm from the reference edge Reading axes 218959 JUSWUNDOP SU
10. cccceeeeeeeeeeeeeeeeeeeeeeeeeee 21 8 1 2 Reading area for Barcode option e 22 i ala 19 8 1 3 Adjustment of the Barcode head position 23 PEATE NAAA 11 8 2 Printer option wcsccccsstscsdscccscstscsestasstssssssscetenssesseenssesseerstacas P a a 12 8 2 1 Printing area u sssseeceeererererrrrrrrnrnrnnnnnneee 25 i 8 2 2 Adjustment of the printing area 1 1 1 1 1 1 26 Nim wine 2 8 2 3 Replacement of the ink Cartridge ee 26 axm998 9 First use of the axm 998 E OXIOII IZ 9 1 Documents introduction 22 nrnna 27 9 2 MAX parameters file sssseseeeerrrrrnnrrrr rn 27 9 2 1 EXT1 parameter ag ccsieee oe feayee es ete ieee 28 9 2 2 CDELAY parameter cccccccceeeeceeeeeeeeeeeeeeees 28 9 2 3 EDELAY parameter 0 eeeeeeeeeeeeeeeeeeeeeeeees 28 9 3 Loading of the MAX parameter file 29 10 Maintenance esses cetccccesccccenctcccccencncececceccesesaecdstneteotee 30 10 1 Regularly maintenance cccccccceeeeeeeeeeeeeeeeeeeeeeeeeees 30 10 2 SONICO eea a aar aa aa ptee Rates at 30 11 Parts exchanges and settings screen 31 11 1 Transport tyres exchange ccccceceeeeeeeeeeeeeeeeeeeeeeeeeees 31 11 2 Separation belt exchange cccccceceeeeceeeceeeeeeeeeeeeeeee 32 11 3 Upper head exchange cccceceeeeeeeeeeeeeeeeeeeeeeeeeeeees 32 11 4 Lower head exchange c ccceeeeeeeeeeseeeeeeeeeeeeeeeeeeees 33 11 4 1
11. cted with the user help To reject documents from the separation mechanism process this procedure Replace documents in the entry lift Press the ENTER button till all documents are rejected in the upper output tray then let up the ENTER button Press again the ENTER button to confirm reader is ready to work again ENTERBUTON TOGGLEBUTON 16 05 06 Page 35 axm998 User manual 13 Mechanical firmware error list 16 05 06 Errors in initialisation part 101 main motor driver not found 102 lift motor driver not found 103 calling motor driver not found 104 optical switch driver not found 105 not possible to init external com 106 not possible to init optical switch com 107 not possible to init RS232 cam 108 not possible to control main motor 109 not possible to restore parameter 110 not possible to init printer 1 111 not possible to init printer 2 112 separator gap not ajusted 113 not possible to init external 1 114 not possible to init external 2 123 not possible to control lift E OXIOII IZ Generalities and security Errors while scanning process 001 002 003 004 005 006 011 015 019 020 023 030 Bad feeding Jam before camera Jam under camera Jam after camera Jam in sorting No sheet to read Multiple sheet Jam under printer 2 No sheet to eject Path not free Entry lift error Error writing in flash Page 36 alle E OXIOI IZ User manual Generalities and security 14 Spare
12. disable the printer line used for implementing the printer option Enable or disable the external data line used for implementing of MICR or barcode option Check the different detection and switch features by blinking when activated Optical sensors of paper transport Check of the left confirmation key Check of the right selection key two positions Check of double sheet sensor Page 17 axm998 User manual List of commands Security reed Call down detector Lift down detector View user para Erase user para Exit E OXIOII IZ Generalities and security Check of upper cam closing Internal position sensor Internal position sensor Visualise the present valid parameters located on the reader flash memory Erase the user parameter located in the reader flash memory Exit the diagnostic software the unit switch in real scanning mode 6 3 Calibration of the light barriers L B 16 05 06 A Light barriers adaptation is done through the maintenance software The adaptation is not continuously made to avoid useless reader s stops The below operation can be done only during a maintenance service and by trained technicians No document or paper present in the input tray or in the transport mechanism Click on the Switch Calibration button or enter the OI command in the Free Command window L B are automatically set and keep the setting till the next switch calibration Values are displayed in the communication window
13. ents are in contact with it and the reference side Documents must be flat 16 05 06 Page 13 ll E OXIOI IZ User manual Generalities and security 5 3 Output tray stops To obtain a correct stacking result and to avoid jam in the output stops have to be adjusted A incorrect adjustment can be the cause of non respected stacking order For the input tray adjustment process this procedure Introduce a typical document in the on of the output tray Smoothly slide the stop by the document Attention the documents must not be too tighten Repeat for the procedure for the other output tray Depending paper s quality it can be necessary to keep more or less space between the stop and the document 16 05 06 Page 14 alles E OXIOIII User manual 6 Maintenance software 6 1 Connections and start up This software allows you to check the mechanical functions of the unit and calibrate the optical parts A To use the maintenance software you only need the USB 2 cable Connect the PC to the reader with the help of the USB cable Start up the reader using the main switch on the reader s rear 16 05 06 Generalities and security Page 15 R E OXIOI IZ User manual Generalities and security 6 2 Use of the maintenance software Once the reader is started in normal mode and with the USB connection launch the software AxiomeDiagTools exe_located on the CD ROM User Manual and Utilities Select the co
14. eter represents the time delay before calling next document to read CDELAY can have the following values CDELAY x with 0 lt x lt 20 or x 99 Values from 1 to 20 are values for corresponding delay in tenth milliseconds for example 8 gives 80 milliseconds A 99 value ask for not calling the next document before receiving a RD command 9 2 3 EDELAY parameter The EDELAY parameter represents adding the time to decode a Barcode EDELAY can have the following values EDELAY x with 0 lt x lt 20 or x 99 Values are in tenth milliseconds For values different of 0 the CDELAY parameter must be increased to permit decoding And longer the document is bigger the CDELAY must be For practice cases an A5 sized document request a EDELAY 5 and a CDELAY 15 or 99 With an A4 CDELAY reach easily 20 or 99 16 05 06 Page 28 ame E OXIOIII User manual Generalities and security 9 3 Loading of the MAX parameter file The MAX parameter file is downloaded to the reader through the USB cable and with the Axm998read exe software To download the MAX parameter file process this procedure Turn on the reader Turn on the Axm998reader exe Select the Configure reader option then send config file Select the wanted configuration file max Wait till confirmation message MAX parameter file is saved in the unit till next new loading Axm998 read Y1 00 16 05 06 Page 29 alles E OXIOIII User manual
15. igerators generally speaking any equipment generating substantial inductive loads 16 05 06 Page 7 ll E OXIOIII User manual Generalities and security Presentation of the axm 998 The optical mark reader axm 998 is an automatic unit with a motorised entry feeding tray and two output tray for the document s ejection Its conception allows a simple handling and easy access to the documents it s also easy to maintain Its high transport speed adding to the exclusive feeding and double detection systems make it reliable and effective 3 Connections 3 1 Reader s connection During axm 998 and peripheral s installation cables must be plugged in the following order Plug the USB cable for data transfer to the reader then to the computer Plug the power cable to the reader then to the main voltage plug with earth If necessary connect the service cable Once it s done turn the power ON 16 05 06 Page 8 axm998 User manual 3 2 Reader s disconnection 16 05 06 Turn OFF the reader and its peripherals Disconnect the power cable Disconnect the USB cable for data transfer If necessary disconnect the service cable E OXIOII IZ Generalities and security Page 9 ae E OXIOIII User manual Generalities and security 4 Opening the lid or the covers 4 1 Reading head lid To open the reading head lid simply pull it as shown on below picture There is no secured system to keep the reading he
16. ines must be respected during the installation and use of the scanner The scanner is fitted with a power cable which must be connected to an earthed power outlet During the installation of the axm 998 always ensure the power outlet is accessible by the user e Do not connect or disconnect the cables during a storm 16 05 06 Page 5 ll E OXIOIII User manual Generalities and security 2 Transport and installation 2 1 Operating environment The suitability of the operating environment for the axm 998 is an essential factor for its proper functioning Issues that must be taken into account are as follows The scanner must be placed on a stable flat and horizontal support A The axm 998 is 36 kg The scanner must be shielded from all heat sources such as direct sunlight heaters spot lights and other high heat lights The axm 998 must also be protected from vibrations and humidity 40 to 80 relative humidity with no condensation Operating temperature range 10 to 35 50 to 95 F Storage temperature range 0 to 40 32 to 104 F Operating sound pressure level 50 dB Never operate the axm 998 in atmospheric conditions contaminated by dust or oil products in gaseous state 16 05 06 Page 6 ae E OXIOI IZ User manual Generalities and security When connecting the axm 998 to a power outlet ensure that it never shares the same outlet as large electric motors refr
17. nter cover Remove the used cartridge Install a new one 16 05 06 E OXIOII IZ Generalities and security Page 26 ll E OXIOIII User manual Generalities and security 9 First use of the axm 998 9 1 Documents introduction The document stack must be put on the upper lift however be aware that an OMR document optical mark reading always has a direction In the document s margin are small black or red rectangles These small rectangles are clockmarks They allow reading of the pre printed cases or marks on the document only The documents must be put on the automatic introduction lift against the reference side of the reader see chapter Input tray stop p 13 The documents must be put on the automatic introduction lift with the clockmarks visible and against the reference side of the reader The documents put on the lift must also touch the separation block Adjust the stop of the introduction tray to the width of the document plus one or two millimetres 9 2 MAX parameters file Adding to the normal MAX commands the axm 998 accepts 3 news parameters for the real time mode Example of MAX file MD CONFIG CUSTOMER CDELAY 10 EDELAY 1 EXT1 ON END 16 05 06 Page 27 ll E OXIOIII User manual Generalities and security 9 2 1 EXT1 parameter The EXT1 parameter enable or disable the Barcode option When activated EDELAY and CDELAY must be considered 9 2 2 CDELAY parameter The CDELAY param
18. rrect Comport and valid with the GO button If the reader is detected message FOUND SCANNER appears ZA Axiome Diagnostic Tools 1 1 ae oO x Found scanner YE001 Calling Motor OFF Calling Solenoid fOFF v Printer enable 999 Main Motor OFF v Tray Solenoid OFF v External Enable 227 x Lift position DOWN Free Command PO Send Se View user para FA Lift I B Entry Erase user para J C Separation J D Before camera Switches calibration I E Before printer I F After printer TMN calibration J Enter button I lt lt Toggle Tl Toggle gt gt M Double sheet J Security reed I Call down detector IV Lift down detector Exit 16 05 06 Page 16 axm998 User manual List of commands 16 05 06 Status Go Main Motor Calling Motor Lift Calling solenoid Tray solenoid Free command Printer Enable External Enable Switches ABCDEF Enter button lt lt Toggle gt gt Double sheet E OXIOII IZ Generalities and security Check connection by display of the mechanical firmware version or scanner not found if no connection Connect after com port selection Run the main motor three forward speeds Run the calling motor three forward speeds Check the functionality of the input lift up down Activate the calling arm Activate the output tray to the upper position To check special feature questions from Axiome s technician Enable or
19. tings After a head exchange its necessary to process a new calibration and to set its position For the reading head installation process these procedures Calibration Positioning 16 05 06 Connect the reader to the computer with the USB cable and turn the axm 998 on Start the AxiomeDiagTools exe software Select the correct com port Place a full white sheet under the reading head The sheet must cover the full head width Once the axm 998 is detected select the TMN calibration button or enter the TC TMN Calibration command in the Free command window Downer head and upper head are checked and calibrated as mentioned in the Communication window If OK message is not displayed in the communication window contact an Axiome s technician Start the Axm998read exe program and turn on the reader Select the correct com port Choose the Read Image option Place the test sheet in the input tray Valid the NEXT button and press the validation button on reader Compare the results with the reference document on the Technical Application Note CD ROM User Manual and Utilities Page 34 alles E OXIOIII User manual Generalities and security 12 Paper jam Even with an efficient separation system some document can creates double feeding or jam before the separation mechanism When such issue happen the reader stops and display an error message To solve this issue documents that are in the transport mechanism have to be reje
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