DVB-T/C - ZeeVee.com
Contents
1. Connecting with Maestro 8 Configuring RF numbers and virtual channels 3 Labeling channels with channel ZeeVee Modulator and content information 8 Bowers Using other Maestro tabs 9 and Adaptors Troubleshooting 10 Warranty LLse 11 Available Separately 12 HDMI Cables Declaration of Conformity Contact ZeeVee 12 ZvPro 800 EU Configuration Guide Page 3 e Front and Back Panels Zy 17216 5 64 MYTV HD 1 YPrPb VGA in da DVB T C out Encoder Modulator Port 1 Zi Port 2 DE m SCIEN unencrypted re unencrypted L HDMI CAPTION AUDIO Model Number Name and description of unit Color Display Configuration and system status amp 5AWay Control Navigate options on front panel display Coax Output One channel or one channel pair frequency agile DVB T C RF CATV output channels for up to 2 video sources Output power can be set between 45 to 25 dBmV using the Maestro web interface or the front panel Audio Video Inputs Digital Audio Video Unencrypted HDMI Teletext Composite Analog Audio 3 5mm Audio 9 Delay Matched Audio Output 10 100 LAN Port AVC Power Input e Page 4 ZvPro 800 EU Configuration Guide For matching audio to external audio system first port only requires analog audio as input One Ethernet port for configuration and remote management 100 2402. If you are combining with other modulators be sure the RF selected on the unit does not conflict with any other channels keep in mind that some analog modulators may spill over to adjacent channels and cause unexpected interference If you are combining with a cable service or terrestrial broadcast keep in mind that they sometimes have extra signals that a TV will not display and can cause interference There may also be an RF power balance issue Verify that the RF power of the unit is balanced with signals from other modulators and or terrestrial signals In many instances you may have to attenuate the ZeeVee signal down significantly to balance it with terrestrial broadcasts As a test try removing all other signals cable other modulators etc and see if you still see similar issues Some TVs will also show video issues if the signal strength is too high Try lowering the RF power on the unit to ensure you are not overdriving the HDTV tuner VGA or HDMI The unit is broadcasting in compatibility mode This means it s receiving a resolution from your VGA HDMI source that video does not doesn t match standard 1280x720 or 1920x1080 HDTV picture resolutions When that happens the unit fits the incoming fill HDTV screen picture inside either a 720 or 1080 window and pads the outside area with black To resolve the issue set your VGA source to output 1280x720 or 1920x1080 resolution For more detailed information about setting up VGA and HD
3. Note The front panel locks automatically after a few seconds To make more changes press hold the left and right arrow buttons again to re enter the setup screen e Page 6 ZvPro 800 EU Configuration Guide CANCEL ACTIVE CONFIGURATION SCREEN 10 29 UEA6D600042 Okay 1 9 0 28062 1 9 0 28128 Update Firmware Reset IP Address APPLY Shows audio video being encoded Green Both audio and video are detected Yellow Video but no audio detected Red No video detected To update firmware e f unit is connected to the internet and can communicate with our servers select Update Firmware from the Setup screen and press OK To reset IP address e When using DCHP select Reset IP Address to force a release renew of your IP address and press OK To restore factory defaults or revert firmware 1 Power down the unit 2 Hold the left and right arrows down and reapply power You will be prompted to a screen e Press up arrow to reset to defaults e Press down arrow to revert firmware www zeevee com CCIR Table vs Frequency Map RF RF RF 23 486 494 646 654 806 814 IMPORTANT NOTES omo RF Channel numbers are applied in 494 902 654 662 814 822 instance if you enter RF Channel 2 a sso as eee emo eme Pau 25 45 65 instance if you enter RF Channel 21 iacta ideis inicia then RF Channel 22 automatically mE mm mm populates ZV channels can be
4. power down 5 Run Auto Scan at TV see Tuning your channel at the HDTV page 5 when you have saved configuration changes Labeling channels with channel and content information 1 In the Channel Plan tab click in the Name field and enter the channel short name up to 7 characters 2 Click in the Long Name field and enter the long or more descriptive channel name up to 63 characters The TV displays these names and descriptions when the channel is changed or info guide information is requested 3 Click Apply to save changes www zeevee com Using the Maestro tabs Delayed Audio Out found on es the Channel Plan tab allows Click on the Maestro tabs to configure your unit as f i needed We provide brief information here Please ce Enabled Datarate BEV ES Delayed Audio Out 1080 Res or matching audio to external click on the Help button on each tab or refer to the EHI STATUTS porn Support section of our website for further detail on 7 Enabled v 12 13 vj 400 configuration options y Enabled 12d CONFIGURATION THE RF TAB Allows you to change the RF power output No settings have been changed from their active val i System RF Power RF On Off RF Standard RF Bandwidth Cable Plan Manage All allows you to view and configure all units on your network Channel Plan 1 connected 49 not connected 3 Manage All vPro Yn 1 25dBmv wv iOn DVB T 8MHz v CtNR i m 2 gt Group Action bar all
5. to return your ZeeVee Equipment TO GET WARRANTY SERVICE Warranty service will be provided by ZeeVee If you believe you need service for your ZeeVee Equipment please contact ZeeVee by calling our customer care center at 877 AZeeVee 877 493 3833 If it is determined that the product needs to be returned for service or exchange you will receive a Return Material Authorization RMA number Our agents will help you through the process through which you can return the product ZeeVee is not responsible for customer products received without an RMA number and may reject such products TO GET OUT OF WARRANTY SERVICE To obtain out of warranty service for your ZeeVee Equipment please contact ZeeVee by calling our customer care center at 877 AZeeVee 877 493 3833 for information on the possibility of and any costs for repair or replacement of out of warranty products No agent company dealer distributor or person is authorized to change modify or extend the terms of these warranties in any manner LIMITATION OF LIABILITY In no event will ZeeVee be liable for any amount greater than the retail price of the ZeeVee Equipment ZeeVee shall not be liable for any incidental or consequential damages including lost profits for breach of any express or implied warranty on the ZeeVee Equipment Some countries and states of the U S do not allow the exclusion or limitation of incidental or consequential damages so the above limit
6. BOVE WARRANTIES ARE SUBJECT TO THE FOLLOWING CONDITIONS You must have proof of purchase from an authorized ZeeVee dealer to receive warranty service A sales receipt or other document showing that you purchased the ZeeVee Equipment is considered proof of purchase Warranty coverage begins the day the original end user purchaser or any person receiving the ZeeVee Equipment as a gift from the original end user purchaser purchased the ZeeVee Equipment All ZeeVee Equipment including replacement products are covered only for the original warranty period When the warranty on the original product expires the warranty on the replacement product also expires If we determine that the problem is not covered under the limited warranty we will notify you and inform you of service or replacement alternatives that are available to you on a fee basis In the case of a paid repair at the option of ZeeVee the ZeeVee Equipment will be repaired or replaced with a new repaired refurbished or comparable product whichever ZeeVee deems as necessary ZeeVee Equipment must be purchased through an authorized ZeeVee distribution partner and dealer reseller Check zeevee com for a list of authorized distributors and a list of any expressly excluded dealer resellers ZeeVee does not warrant equipment purchased through grey market resellers or certain internet resellers WHAT THESE WARRANTIES EXCLUDE Your warranties do NOT cover Labor ch
7. MI resolutions see the FAQ section of our website Audioand If both the audio and video are being sent through the unit to the TV be sure your firmware is fully updated later versions of video are not firmware may have lip sync corrections synchronized If you are feeding the audio directly from the source into a distributed whole house audio system and not through the ZeeVee unit it will arrive to the speakers before the video arrives to the HDTV This happens because the video is being encoded into a digital signal modulated by the unit and then demodulated at the HDTV Each of these steps adds latency that will not be reflected in the audio because it is traveling a shorter path To work around the issue you can try one of the following p Use an audio delay device that allows you to add a delay to the audio stream before it reaches the sound system gt Feed the audio to the ZeeVee unit and send it to the HDTV with the video Then take the audio out from an HDTV or external tuner such as the ZvSync and connect it to your audio system The audio should have a similar amount of delay since it has gone through the encoding and decoding process just as the video did e Page 10 ZvPro 800 EU Configuration Guide www zeevee com WARRANTY HDbridge 2000 Series and ZvPro Product Lines ZeeVee Inc January 1 2014 LIMITED FIVE YEAR WARRANTY ZeeVee warrants your ZeeVee Equipment defined to include only HDbridge Series and ZvPro Ser
8. OUNCIL of 8 June 2011 governing the use of the substances Lead Mercury Hexavalent Chromium Cadmium Polybromated Biphenyls Polybromated Diphenyl Ether Pentabromodiphenyl Ether Octabromodiphenyl Ether Decabromodiphenyl Ether Stephen Metzger Vice President of Engineering Direct all specific inquires to the ZeeVee Inc Engineering Department April 9 2013 Contact ZeeVee Support For support repairs and warranty service contact the distributor where you purchased the product For additional questions call 1 877 4 ZEEVEE 1 877 493 3833 or e mail support Ozeevee com Representatives are available from 9 00 AM to 6 00 PM Monday through Friday Eastern Time Sales North America 1 347 851 7364 Phone sales zeevee com EMEA 44 1494 956677 Phone EMEAsales zeevee com 70 00048 00 Rev A 2014 08 Proudly designed and built in the USA
9. VAC 50 60Hz www zeevee com Basic Installation Unencrypted Composite HDMI Out Video m Analog Audio Unencrypted HDMI Video Source Video Source RF Output 25 dBmv Back of Zvp820 Modulator Poti Pot2 unencrypted unencrypted re N MAT CHED N Optional Delay Matched Analog Audio Output to audio system Coax cable connects to coax network Ethernet to network or directly to computer Factory default settings allow ZvPro 800 modulators to broadcast up to two unencrypted HDMI sources on RF channels 21 and 22 for reception at connected HDTVs We recommend using the most updated version of firmware You can find the latest version on the Support section of our website Beginning setup 1 Apply power 2 Connect an HDMI video source to the HDMI input port of the ZvPro 800 using an HDMI cable which is sold separately For Teletext connect a composite yellow cable from the video source to the Caption port 3 Optional Connect the Analog Audio if the digital audio is not present on HDMI or to implement the delay matched audio feature Tuning your channel at the HDTV Auto Scan 1 Connect the Coaxial Output of the ZvPro to your RF network If the RF power for your network is too high you will observe video breakup 2 Set the RF Input on the TVs to DVB T default or DVB C with the Symbol Rate 6740 KS sec 3 Enter the RF number to tune directly to the channel R
10. ZvPro 800 CONFIGURATION f f E RF OUTPUT B ZV pro SERIES ZvPro810 ZvPro820 GUIDE e 7 tx unencrypted CAPTION HDMI LY YPrPb VGA in DVB T C out cncode Modulator Port 2 f unencry H 172 16 5 64 21 MYTV HD 4 MYTV HD 2 Keep Vents Clear 10 100 Mb QOUTPI iy DMI CAPTION AUDIO INSTRUCTIONS PERTAINING TO A RISK OF FIRE ELECTRIC SHOCK OR INJURY TO PERSONS Important Safety Instructions Save These Instructions WARNING When using electronic products basic precautions should always be followed including Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong is provided for your safety If the provided plug does not fit into your outlet consult an electrician for 9 10 Power cord must be accessible to allow for the removal of power from the unit Protect the po
11. arges for installation or set up of the ZeeVee Equipment Repairs or replacement due to misuse accident lightning damage unauthorized repair power surges or other causes not within the control of ZeeVee Any modifications or other changes to the ZeeVee Equipment including but not limited to software or hardware modification in any way other than as expressly authorized by ZeeVee will void these limited warranties Except in the case of hardware or software provided by ZeeVee installing modifications hacks or utilizing service access or back doors will void these limited warranties Reception or transmission problems caused by signal conditions Internet connection problems or any other communication systems outside the unit Expendable accessories included in ZeeVee Equipment such as batteries Any ZeeVee Equipment that has been modified or adapted to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized Any ZeeVee Equipment that has altered or missing serial numbers Any ZeeVee Equipment that has been opened or otherwise tampered with Problems that are directly caused as a result of using any third party accessories parts or components MATERIALS REQUIRED FOR WARRANTY Please keep your sales receipt and any other documentation showing proof of purchase Also keep the original box and packaging material in case you need
12. ation or exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from country to country and state to state ZvPro 800 EU Configuration Guide Page 11 e DECLARATION OF CONFORMITY Manufacturer s Name ZeeVee Inc 1 Monarch Drive Suite 200 Littleton Massachusetts 01460 USA declares that the product Product Name ZvPro Series Regulatory Product Number ZVP820 ZVP810 ZVP620 ZVP610 all product options on all variants conforms to the following Product Specifications Safety IEC 60065 Audio Video and similar electronic apparatus IEC 60065 2001 Seventh Edition A1 2005 EMC RF Emissions per FCC Part 15 Canada CS 03 European EN55022 Class A EN55024 European Union RF Immunity Susceptibility EN61000 4 2 Electrostatic Discharge EN61000 4 3 Radio Frequency Interference EN61000 4 4 Electrical Fast Transients EN61000 4 5 Surge EN61000 4 6 Conducted Radio Frequency Interference EN61000 4 8 Magnetics EN61000 4 11 Dips and Interrupts The listed products herewith comply with the requirements of the EMC Directive 2004 108 EC and the Low Voltage Directive 2 6 95 EC and carry the CE Marking accordingly All listed products meet the RoHS guidelines for electronic components and hardware This complies with the requirements of the ROHS 2 DIRECTIVE 2011 65 EU OF THE EUROPEAN PARLIAMENT AND OF THE C
13. e sensitive 5 After you log in the Maestro Status tab appears Here you can see the general information status ZeeVee Maestro P ep 172 16 5 64 maestro php A v Headend Unnamed unspecified location CONFIGURATION HELP System Auto name RF RF LCN Video 1 selected V2vPro A O21 474MHz 1 720p 9 720060 Analog 4 HDMI AUTO 4 22 482MHz 2 No Video gt 57650 Undetected i e Page 8 ZvPro 800 EU Configuration Guide Configuring RF numbers and logical channel numbers LCN 1 Click on the Channel Plan tab CONFIGURATION Channel Plan 1 connected 49 not connected manage an fj Retresh an Supr No settings have been Auto name RF LCN Prog Name LongName Rating Vide CET Ios sein Sen m sein Sen afset 7vPro z 1 1 MYTV HD MyTVchanne TV G HDN 22 2 2 MYTV HD My TV channe TV G HDI E Show advanced controls No settings have been 2 Click in the RF field and enter the RF number as you choose from the CCIR Table on page 7 Make sure you ve reviewed the CCIR Table Important Notes before completing this task 3 Click in the LCN field and enter a logical channel number The LCN is what the TV displays Note that you can choose a logical channel number that Is different from the RF For instance if your RF is 21 you can choose 3 as your LCN 4 Click Apply to save changes Your unit stores configurations so they are not lost on
14. efer to Default Channel Lineup for default information f you cannot tune directly to the channel at this point it is because most IVs will require you to run a full Auto Scan 4 Run the Auto Scan through the menu system of your HDTV to find the channels DEFAULT CHANNEL LINEUP Logical Channel Ch 21 674 MH Ch 22 482 MH Logical Channel Frequency 85 MHz ERES ZvPro 800 EU Configuration Guide Page 5 e Front Panel Configuration Zy 172 16 5 64 21 MYTV HD 1 YPrPb VGA in aos RER DVB T C out Encoder Modulator You can set the RF broadcast channels or implement delay matched audio using the front panel controls In many cases your ZeeVee modulator will require only these configurations Setting the RF broadcast channel RF power or audio delay 1 Unlock the panel by pressing holding together the left and right arrow buttons gt until Setup lights up 2 Press OK to enter the Configuration screen 3 Use the arrow buttons AW P to go to each item you want to configure Such as RF Number RF Power or Audio Delay then press OK to edit the highlighted field Use the up and down AW arrow buttons to scroll through the options for that field 4 Once you ve made changes press OK to accept You can then select the next item for configuration 5 When finished making changes use the arrow buttons to scroll down and select Apply then click OK to save your changes
15. ies of equipment against defects in materials and workmanship for a period of five years from the date of purchase ZeeVee s limited warranty extends only to the original end user purchaser or any person receiving the ZeeVee Equipment as a gift from the original end user purchaser and to no other purchaser or transferee All warranties implied by law including any implied warranties of merchantability and fitness for a particular purpose are expressly limited to the duration of this express limited warranty Some countries or states of the U S do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you EXCLUSIVE REMEDY FOR ZEEVEE EQUIPMENT At the option of ZeeVee the ZeeVee Equipment will be repaired or replaced with a new repaired or refurbished product whichever ZeeVee deems as necessary if it becomes defective or inoperative If ZeeVee cannot reasonably repair or replace the ZeeVee Equipment then ZeeVee may at its sole discretion refund the original purchase price or the current retail price of the ZeeVee Equipment If ZeeVee chooses to repair or replace the ZeeVee Equipment or to refund the purchase price this will be the exclusive remedy With the exception of any warranties implied by the law of any country or state of the U S this express limited warranty is exclusive and in lieu of all other warranties guarantees agreements and similar obligations of ZeeVee THE A
16. ng WIFI If that does not correct to Maestro it make sure your PC is not using a static IP address The PC and the HDbridge2000 unit must be on the same IP subnet for them to communicate For details on how to check for a static IP address please see the FAO section of our website gt If the page loads but all you see is a purple background and the ZeeVee logo and are not prompted to log in please try a different web browser We have found some older versions of Internet Explorer are not compatible with the Maestro tool Updating IE or using Firefox or Chrome should correct the issue No picture or Verify the HDTV has a DVB T or DVB C tuner Verify that you have performed a full channel scan on the HDTV with channel found appropriate mode selected If using DVB C be sure that symbol rate at TV is set to 6740KS sec at TV Some digital tuners do not support HD content remove video source and try the scan with only the idle screen Lower the power on the unit then verify that the modulator is not conflicting with any other channel by connecting the unit directly to the HDTV Idle Screen One reason this may happen is when the unit does not detect video input Verify the source is on and producing a video bouncing logo signal then verify the source is outputting a supported resolution Image Breakup Image or video break up is often caused by an issue in the RF coax network You may have chosen a channel number that is not completely vacant
17. ows you to set configuration for a ees 2 selected units actively managed on your network CONFIGURATION HELP ID mm TH DEVE TAB No settings have been changed from their active values Allows you to change the System Aute name Device Name Actions Firmware Serial Model device password and update Et selec Ysa I Reboot Jf derauts 7 Update firmware E vPro AN w Reboot A Defaults Update UE46D600042H ZVPro820 EU CONFIGURATION HELP Lomas orton Le a eae ea Allows you to assign a static gs have been changed from their active values IP dd a ress System Aute name IP Type IP Address Mask Def Gateway FJ 1 selected SetAll v f SetAll Set All f Set All x iy RF 21 22 A V ZvPro N w DHCP 172 16 5 64 255 255 255 0 172 16 5 1 CONFIGURATION HELP 1 connected 49 not connected 3 Manage All g Refresh All Need assistance Call ZeeVee support at 877 493 3833 for help Provides tec hn ical suppo rt contact information and System Aute name Report Serial Firmware RF Operating System allows you to send logs for 1 selected Send helpful data to ZeeVee trou bleshooti ng VIZwPro 9 Send Troubleshooting Report UE46D600042H 1 9 0 28062 21 22 24m12s 63 boots D asc ZvPro 800 EU Configuration Guide Page 9 e Troubleshooting Unable to If unable to connect try one of the following Connect gt If you are getting a page not found error when directly connected to a PC try disabli
18. rease the separation between the equipment and the receiver 3 connect the equipment to an outlet on a circuit different from that to which the receiver is connected 4 consult the dealer or an experienced radio TV technician for help Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Where shielded interface cables have been provided with the product or specified ad ditional components or accessories elsewhere defined to be used with the installation of the product they must be used in order to ensure compliance with FCC regulations www zeevee com Welcome to ZeeVee TabiaobContente ZeeVee products convert your video and audio source to Front and Back Panels 4 a digital cable channel and broadcast it over coax to all Basic Installation 5 your HDIVs This guide walks you through basic and more Best SERI ss russere ge 5 enhanced setup for ZeeVee s ZvPro 800 modulators Tuning your channel at For support repairs and warranty service contact the HS AEE NO al eat ante distributor where you purchased the product For additional Front Panel Configuration 6 7 questions call 1 877 4 ZEEVEE 1 877 493 3833 Setting the RF broadcast channels or power 6 CCIR Table vs Frequency Map 7 What s in the Box Maestro Configuration 8 9 Here s what you can expect to find when you open the package
19. sence of important operating and maintenance servicing instructions in the literature accompanying the product e Page 2 ZvPro 800 EU Configuration Guide Objects containing liquid shall not be placed in proximity to the unit such that they present a risk of spillage onto the apparatus FCC Statement FCC Compliance and Advisory Statement This hardware device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interfer ence and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial installation This equipment generates uses and can radiate radio frequency energy and if not installed or used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that inter ference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 reorient or relocate the receiving antenna 2 inc
20. set directly adjacent heres iii diable to any other well formed channel and ae EM SiR Reh will not cause interference No channel DVB T defaults to using specific channels m a and frequency bands on the CCIR table iid Peg eked You can change those settings from CCIR SEUEN 21058 m to None and enter a frequency directly using Maestro For instance instead of 558 566 718 726 878 886 entering RF channel 21 you could enter a frequency such as 474 MHz 566 574 726 734 886 894 ZvPro 800 EU Configuration Guide Page 7 e Maestro Configuration Maestro is a configuration tool that you use optionally to customize your system beyond what is allowed in the front panel For example using Maestro you can assign a channel number logical channel independent of the RF number and label the channels Connecting with Maestro 1 Connect your computer directly to the ZeeVee modulator using a standard Ethernet cable not a cross over cable or connect the unit and your computer to any LAN that has a DHCP server IP address 2 After a few moments an IP address will appear at the top of the front panel display 3 Using any web browser Chrome or Firefox preferred enter the IP address to launch Maestro 4 You will be directed to a login page Your user name IS always admin Enter your user name and password for this system The default password is admin user ame iin but you can change the password cae Login is cas
21. wer cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Unplug the apparatus during lightning storms or when unused for long periods of time Only use attachments accessories specified by the manufacturer Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped WARNING To reduce the risk of fire or electric shock do not place this apparatus in a position where it is exposed to dripping or splashing liquids rain moisture or excessively high humidity replacement of the obsolete outlet A A CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE THE COVER OR BACK NO USER SERVICABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage with in the product s enclosure that may be of sufficient magnitude to constitute a risk to persons A A The exclamation point within an equilateral triangle is intended to alert the user to the pre
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