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1. 7 Insert the end of a paper clip into the access door release hole 1 8 Press in gently until the access door is released and then open the access door 2 Using HP Mobile Broadband select models only 17 9 Insert the micro SIM into the micro SIM slot 3 or the microSD card into the microSD card reader Then press in to lock it into place Release the micro SIM or microSD card by pressing on it Then remove it 10 Reseat the access door hinge 1 and then close the access door 2 Chapter 3 Connecting to a network 11 Insert the tablet into the bottom cover of the jacket making sure that the power connector on the bottom cover is inserted into the power connector port of the tablet Be sure that the edges of the tablet are flush with the bottom cover 12 Starting with the top edge 1 gently press the front cover of the jacket onto the bottom cover until it snaps into place 2 Turn the tablet over and apply pressure to the bottom cover to confirm that the assembly is secure EE NOTE Make sure that the power button is properly positioned in the cutout Using HP Mobile Broadband select models only 19 13 Insert and partially tighten the 12 screws in the order shown in the following figure Then firmly tighten the screws ZN CAUTION Overtightening the screws can degrade the tablet s resistance to water and dust 9 oe 0O 14 Reconnect external power 15 R
2. Front 5 Back Component Description 1 Hand strap connectors 4 Attach the hand strap on the right or left side 2 Smart card reader Supports optional smart cards 3 Bar code scanner buttons select models only 4 Webcam light 5 Webcam Press to use the bar code scanner For information about using the bar code scanner see Bar code scanner select models only on page 31 On The webcam is in use Records video and captures photographs You can video conference and chat online using streaming video For information on using the webcam access HP Support Assistant To access HP Support Assistant from the Start screen select the HP Support Assistant app 6 Volume buttons 2 Control the volume 7 a Security cable slot Attaches an optional security cable to the tablet NOTE The security cable is designed to act as a deterrent but it may not prevent the tablet from being mishandled or stolen Chapter 2 Getting to know your tablet Component 1 Audio out headphone Audio in G microphone jack 2 Stylus connector 3 Internal microphones 2 Description Connects optional powered stereo speakers headphones earbuds a headset or a display audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume be
3. User password Protects access to a Windows user account For information about setting a Windows administrator password or a Windows user password access HP Support Assistant To access HP Support Assistant on the Start screen tap the HP Support Assistant app Setting passwords in Computer Setup 46 Password Function BIOS administrator password Protects access to Computer Setup Using antivirus software When you use the tablet to access email a network or the Internet you potentially expose it to computer viruses Computer viruses can disable the operating system programs or utilities or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused To provide ongoing protection against newly discovered viruses antivirus software must be kept up to date Windows Defender which includes antivirus features is preinstalled on your tablet It is strongly recommended that you continue to use an antivirus program in order to fully protect your tablet For more information about viruses access HP Support Assistant To access HP Support Assistant on the Start screen tap the HP Support Assistant app Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be a software program you install on your tablet and or network or it can be a solution made up of both hard
4. Y HP ElitePad 1000 G2 Healthcare Tablet User Guide Copyright 2015 Hewlett Packard Development Company L P Java is a U S trademark of Sun Microsystems Inc SD Card and microSD Card are trademarks or registered trademarks of SD 3C in the United States other countries or both Windows is a U S registered trademark of the Microsoft group of companies The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition January 2015 Document Part Number 798568 001 Product notice This user guide describes features that are common to most models Some features may not be available on your tablet Not all features are available in all editions of Windows This tablet may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows functionality Go to http www microsoft com for details To obtain the latest user guide go to http Awww hp com support and select your country Select Drivers amp Downloads and then follow the on screen instructions Software terms By installing copying downloading or otherwise using any software product
5. and then follow the on screen instructions 4 To exit Computer Setup menus without saving your changes select Main select Ignore Changes and Exit and then follow the on screen instructions 5 To save your changes and exit select Main select Save Changes and Exit and then follow the on screen instructions Restoring factory settings in Computer Setup ER NOTE Restoring defaults will not change the hard drive mode 54 Chapter 11 Computer Setup and HP PC Hardware Diagnostics UEFI To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 2 Dm OR amp Shut down the tablet To power on the tablet press the Power button and Volume down button simultaneously The Startup menu is displayed Press f10 to enter Computer Setup Select Main and then tap Restore Defaults Follow the on screen instructions To save your changes and exit select Save Changes and Exit and then follow the on screen instructions Your changes go into effect when the tablet restarts ET NOTE Your password settings and security settings are not changed when you restore the factory settings Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and trouble
6. heat sparks open flame strong acids ammonia oxidizing agents carbon monoxide and carbon dioxide Use one of the following chemical mixtures to safely clean your tablet Benzyl C12 18 alkyldimethyl ammonium chlorides lt 1 with quaternary ammonium compounds C12 14 alkyl ethylphenyl methyl dimethyl chlorides lt 1 Isopropanol 10 20 2 Butoxyethanol 1 4 benzyl C12 18 alkyldimethyl ammonium chlorides lt 0 125 and quaternary ammonium compounds C12 18 alkyl ethylphenyl methyl dimethyl chlorides lt 0 125 Isopropanol 30 60 benzyl C12 18 alkyldimethyl ammonium chlorides 0 1 1 and quaternary ammonium compounds C12 18 alkyl ethylphenyl methyl dimethyl 0 1 1 Isopropyl alcohol wipes Isopropyl alcohol 70 Isopropanol 10 20 and ethylene glycol monobutyl ether 1 5 n Alkyl dimethyl benzyl ammonium chloride 5 10 didecyl dimethyl ammonium chloride 5 10 ethyl alcohol 1 5 and lauryl dimethyl amine oxide 0 1 1 5 n Alkyl dimethyl benzyl ammonium chloride 0 2 0 4 with lauramine oxide 0 5 1 5 Alkyl dimethyl benzyl ammonium chloride 0 16 octyl decyl dimethyl ammonium chloride 0 12 dioctyl dimethyl ammonium chloride 0 06 and didecyl dimethyl ammonium chloride 0 06 Ethylene glycol n hexyl ether 0 1 1 0 isopropanol 1 5 and water 90 95 Sodium hypochlorite 1 5 with sodium hydroxide 0 5 2 Gentle dish soap and water Dry microfiber cleaning cloth or a chamois static free c
7. reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery NOTE An external keyboard mouse and external flash drive may be required to perform this procedure 1 If possible back up all personal files 2 If possible check for the presence of the Recovery Image partition and the Windows partition Swipe from the right edge of the touch screen tap Search and then tap the search box Type file and then tap File Explorer If the Windows partition and the Recovery Image partition are listed shut down the tablet 4 To power on the tablet press the Power button and Volume down button simultaneously The Startup menu is displayed 5 Select Troubleshoot select Advanced Options and then select Startup Repair 6 Follow the on screen instructions ER NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Windows Help and Support Using f11 recovery tools ZN CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files that you have created and any software that you have installed on the tablet are permanently removed The f11 recovery tool reinstalls the operating system drivers Windows updates and language packs that were installed at the factory All other software applications must be downloaded from HP com or
8. taskbar to verify the name and status of the connection A NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Chapter 3 Connecting to a network Using Bluetooth wireless devices A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following e Computers desktop notebook PDA e Phones cellular cordless smart phone e Imaging devices printer camera e Audio devices headset speakers e Mouse Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help Using HP Mobile Broadband select models only HP Mobile Broadband enables your tablet to use WWANS to access the Internet from more places and over larger areas than it can by using WLANs Using HP Mobile Broadband requires a network service provider called a mobile network operator which in most cases is a cellular phone network operator Coverage for HP Mobile Broadband is similar to cellular phone voice coverage If your tablet has HP Mobile Broadband it is also equipped with Global Positioning System GPS functionality GPS satellite
9. AA ee aaa a a ee ee ee 54 Navigating and selecting in Computer Setup 200 0 eee ceeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeaeeeeseeaaees 54 Restoring factory settings in Computer Setup iii ee ee Re ee Re ee ee ee Re ee ee 54 Updatingthi BIOS EE Se ES Ke EER ER ee Oe ed RR Ee OE deed es 55 Determining the BIOS Version ese ee de ee ee ee Ge AA ee ee ee ee ee 55 Downloading a BIOS update ie ee ee ee AA Re ee ee EEEE AA ee Re ee AA EEE 56 Using HP PC Hardware Diagnostics UEFI iese sesse se ee esse ee ee gee ee ee ee ee ee dee ee gee ee ee ee ee 56 12 Sen EE GEE EE ED EG EG ee N ee es eT 58 JMPUL POWEL ib fcees EA OR RO N OT OO N 58 Operating environment 0 0 0 ees ee Re AA GR ee AA ee Re ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 58 ae ge SO Mavslng Ne ele RE AA N EN 59 Append IS iets eko OE Ee Ri EI be GE GE EG Ge 60 Troubleshooting resource ii iese EES ees EE BG eg EE ENG ees EE Ee Ge Be EER GR ed ERG RAAS GE Se GR SE GR AA GE ER ee 60 RRESOIVING RO ede tea 60 The tablet is unable to start UP ee ee ee ee EE ER eee GR ee ee AR eek AAR ee Re ede Gee ee de ee 60 An external device is NOt working eie ee Re ee AR Re Ge AA ee Re ee ee ee Re ee ee ee Re ee ee 60 A video is not visible on an external display esse ee de ee Re ee de ee Re ee dd ee ee Re ee de 61 le AE OE EE EN aaa ad EE EE TE 62 viii Welcome After you set up and register the tablet it is important to take t
10. Power Options or to change the power plan tap the power meter icon and then tap an item from the list Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box In the search box type power tap Settings and then tap Power Options Different power meter icons indicate whether the tablet is running on battery or external power The icon also displays a message if the battery has reached a low or critical battery level Setting password protection on wakeup To set the tablet to prompt for a password when the tablet exits Sleep follow these steps 1 Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box In the search box type power tap Settings and then tap Power Options In the left pane tap Require a password on wakeup Tap Change Settings that are currently unavailable a Ba WN Tap Require a password recommended A NOTE Ifyou need to create a user account password or change your current user account password tap Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 6 Tap Save changes Using battery power The tablet runs on battery power whenever it is not plugged into external AC power Tablet battery life varies depending on power management settings programs running on the tablet displ
11. any device cable or cord 1 To access HP Support Assistant on the Start screen tap the HP Support Assistant app 2 Tap Updates and tune ups and then tap Check for HP updates now 3 Follow the on screen instructions 4 Atthe download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your tablet Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive If the update is more recent than your BIOS make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update A NOTE If you connect your tablet to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are revealed on the screen after the download is complete If no instructions are revealed follow these steps 1 Swipe from the right edge of the touch screen tap Search and then tap the search box Type file and then tap File Explorer 2 Select your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open t
12. indentation 2 Loop the security cable around a secured object 3 Insert the key 1 into the cable lock 2 4 Insert the cable lock into the security cable slot on the tablet 3 and then lock the cable lock with the key oo gt 44 Chapter 7 External cards and devices 8 Security Protecting the tablet Standard security features provided by the Windows operating system and Computer Setup can protect your personal settings and data from a variety of risks A NOTE Security solutions are designed to act as deterrents These deterrents may not prevent a product from being mishandled or stolen A NOTE Before you send your tablet for service back up and delete confidential files and remove all password settings 7 NOTE Some features listed in this chapter may not be available on your tablet EA NOTE Your tablet supports Absolute Data Protect If your tablet is lost or stolen it can be located and locked and personal data can be deleted from a remote location The tablet must be connected to the Internet Tablet risk Security feature Unauthorized use of the tablet HP Client Security in combination with a password or other authentication credential Unauthorized access to Computer Setup and other system BIOS administrator password in Computer Setup identification information Unauthorized startup from an optional external flash drive Boot options feature in Computer Setup Unauthoriz
13. power the following events occur The tablet switches to battery power The display brightness is automatically decreased to save battery life 38 Chapter6 Power management 7 External cards and devices Using smart cards NOTE The term smart cardis used throughout this chapter to mean both smart cards and Java Cards A smart card is a credit card sized accessory that carries a microchip containing memory and a microprocessor Like personal computers smart cards have an operating system to manage input and output and they include security features to protect against tampering Industry standard smart cards are used with the smart card reader A PIN is needed to gain access to the contents of the microchip For more information about smart card security features access HP Support Assistant To access HP Support Assistant on the Start screen select the HP Support Assistant app Inserting a smart card 1 Gently lift the VO door on the back of the tablet to open it 2 Hold the card label side up and gently slide the card into the smart card reader slot until the card is seated X TIP When the card is fully seated the smart card light turns on 3 Close the I O door 4 Follow the on screen instructions for logging on to the tablet using the smart card PIN Using smart cards 39 Removing a smart card 1 Gently lift the I O door on the back of the tablet to open it 2 Grasp the edge of the smart c
14. preinstalled on this tablet you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your seller For any further information or to request a full refund of the price of the tablet please contact your seller Safety warning notice N WARNING To reduce the possibility of heat related injuries or of overheating do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The tablet and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents RO MELLE ONE EO EN OE Oe 1 Finding information EA EE OR EE NE ME ER EA N 2 Z Ges is ko Vou label ss ES EE SE GE ea ee De Ge Ge GT 4 POD Zed EE ER EE ME TS 4 BACK AE EE EE AE RE ER AE E EE E A 6 MO gece EE RR tet pee eet ees ees Ee RE Ge De ee ss 7 BONON ER ON ER EN RE ER EE EE 8 El EE RE ER EE EE EE 8 Attaching the hand strap ees ee ee ee ee eee enn ee ee ee eee ede ee ee Ge Re ee ee Re ee ee ee ee ee Re ee ee ee Re ee ee 10 Changing your tablets settings AA RR RE ER AR N S 10 Changing your tablets VIEW iese ees ee ee ee ee ee ee enep ee Ge RA ee ee ENNE ee e
15. remove the media from a drive before shipping storing or traveling with a drive o Turn off and then disconnect all external devices Shut down the tablet Take along a backup of your information Keep the backup separate from the tablet When traveling by air carry the tablet as hand luggage do not check it in with the rest of your bags ZA CAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives In flight tablet use is at the discretion of the airline If you plan to use the tablet during a flight check with the airline in advance If you are shipping the tablet use suitable protective packaging and label the package FRAGILE If the tablet has a wireless device installed such as an 802 11b g device a Global System for Mobile Communications GSM device or a General Packet Radio Service GPRS device the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use it before you turn it on If you are traveling internationally follow these suggestions Check the tablet
16. see the information and website links provided in HP Support Assistant To access HP Support Assistant on the Start screen tap the HP Support Assistant app Using the wireless controls The Network and Sharing Center allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems To use operating system controls 1 Swipe from the right edge of the touch screen to display the charms tap Settings and then tap Control Panel 2 Select Network and Internet and then tap Network and Sharing Center For more information access HP Support Assistant To access HP Support Assistant on the Start screen tap the HP Support Assistant app Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or a wireless access point 94 NOTE The terms wireless routerand wireless access point are often used interchangeably 12 Chapter 3 Connecting to a network e A large scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions e A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring add
17. set at the factory Some low battery alerts and system responses can be changed using Power Options Preferences set using Power Options do not affect lights 1 Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box 2 Inthe search box type power and then tap Power Options Setting power options 35 36 Chapter 6 Power management Identifying low battery levels When a battery that is the sole power source for the tablet reaches a low or critical battery level the following behavior occurs e On the Windows desktop the power meter icon in the notification area shows a low or critical battery notification A NOTE For additional information about the power meter see Using the power meter and power settings on page 34 If the tablet is on or in the Sleep state the tablet remains briefly in the Sleep state and then shuts down and loses any unsaved information Resolving a low battery level Resolving a low battery level when external power is available A Connect one of the following devices e AC adapter e Optional power adapter purchased as an accessory from HP Setting power options 37 Resolving a low battery level when no power source is available To resolve a low battery level when no power source is available save your work and shut down the tablet Conserving battery power Swipe from the right edge of the touch screen to display the charms t
18. the cable to the video device 3 You can alternate the tablet screen image between 4 display states e PC screen only View the screen image on the tablet only e Duplicate View the screen image simultaneously on both the tablet and external device e Extend View the screen image extended across both the tablet and external device e Second screen only View the screen image on the external device only ET NOTE For best results especially if you choose the Extend option adjust the screen resolution of the external device as follows From the Start screen enter control panel and then select Control Panel from the list of applications Select Appearance and Personalization Under Display select Adjust screen resolution Configuring audio for HDMI To configure HDMI audio first connect an audio or video device such as a high definition display to the HDMI port on your tablet Then configure the default audio playback device as follows 1 From the Windows desktop right click the Speakers icon in the notification area at the far right of the taskbar and then select Playback devices 2 On the Playback tab select either Digital Output or Digital Output Device HDMI 3 Click Set Default and then select OK To return audio to the tablet speakers follow these steps 30 Chapter5 Detailed functions 1 From the Windows desktop right click the Speakers icon in the notification area at the far right of the taskbar and
19. the center of the quick release fastener and then lift it to remove it from the tablet Repeat for the second quick release fastener SS EE P 2 Remove the hand strap from the tablet Changing your tablet s settings You can change view and screen brightness Changing your tablet s view Your tablet s orientation or view changes automatically from landscape to portrait view or from portrait to landscape view 1 To change the view of your tablet from landscape view to portrait view Hold the tablet vertically and then turn it 90 degrees to the right in a clockwise direction 2 To change the view of your tablet from portrait view to landscape view Hold the tablet vertically and then turn it 90 degrees to the left in a counter clockwise direction 10 Chapter2 Getting to know your tablet Using the tablet s autorotate lock feature To turn on your tablet s autorotate lock feature 1 Swipe from the right edge of the touch screen to display the charms and then tap Settings 2 Tap the screen icon to lock your current tablet screen in place and to prevent rotation The icon displays a lock symbol when the autorotate lock is active To turn off your tablet s autorotate lock feature 1 Swipe from the right edge of the touch screen to display the charms and then tap Settings 2 Tap the Screen icon at the bottom right and then tap the autorotate lock icon again Adjusting your tablet s screen brightness To adju
20. then select Playback devices On the Playback tab select Speakers 3 Click Set Default and then select OK Bar code scanner select models only By default the tablet is shipped with the tone and volume of the bar code scanner turned off To turn on the tone and adjust the volume use the QR codes available on the HP support website Go to http www hp com support and select your country or region Select Troubleshooting Under Find my product enter the tablet name or model number and then select Go Select the link for your tablet and then select Manuals For additional support go to the Datalogic website at http www datalogic com To use the bar code scanner 1 Open a bar code reading utility sold separately that you have installed on the tablet 2 Press and hold one of the bar code scanner buttons and aim the scanner beam at the bar code 3 The cross is the center of the field of view and the red dots are the border Make sure that the scanner beam covers the entire bar code X TIP For best results steady the tablet using both hands with the scanner lens 15 to 18 centimeters six or seven inches from the bar code A WARNING Do not look at the scanner beam Doing so can injure your eyes 4 A green dot appears after a successful scan EA NOTE For more information about the bar code scanner go to http www datalogic com Bar code scanner select models only 31 Near Field Communi
21. AAAA 21 One finger slide ER ME OE EE naana 21 Tapping nenii N ME EE AA RE aE 22 Sao ER ER OE N EE RE RE EER 22 AE nel de ne dee AA AR RE EE EE EE TTE 23 ZANGO CHUCK OE RE ER EE EE DE 23 Rotating select models Only ss Ee EES ER EE Ke NR Ee be Ge EER ES ee AR Ee RR 24 Edge SWIPES EE RE EE EE ad init aud ETER EEE EET 24 Rightedge el N EE N EE 24 Leitedge SWIPE ie ES EER ERGE SEER SEE RE se bee N ORE ee EE ee 25 dees eel Ri EE EE EE 25 Usingithe On Screen keyboard uss irisse ss EE eveiecgeevasyeieanedeaavesaceds VEE ees DE EE S 26 S Deed NG ie ee a Re Oe Oe N OE EE 27 Mee EE EE RE OE EN 27 Connecting speakers o oo ie ee AR ee AR ee ee ee ee ee ee ee ee ee ee ee ee de ee ee ee ee 27 Adjustingrthe volumE ss EE Re Ee EE NE ee ess Gee eth ee ee De AE De ee SEE NE ee Gee DEER Re eg SEED 28 Connecting headphones and microphones ie ee ee ee Ee ee ee ee ee 28 Checking audio functions on the tablet ee ee ee AR ee ee ee ee ee ee 28 ele EE RR OR OE TR EE OR EE 29 lle OE eer OR RE N EE EE EE NE 29 HOME EE EE ie AE N en EO EE De se 30 Configuring audio for ADM E es EE n Re EER gegee NE ERGE ER GARS Re Gees EE EER ees Ge Re Re Se EER EE 30 Bar code scanner Select models only ee AR ee AR Re AA GR Re ee AR Re ee ee Re ee ee ee Re ee ee 31 Near Field Communications NFO ese ee ee ee AA ee Re ee AA ee Re ee ee Re ee ee ee Re ee ee ee ee ee 32 6 Power management Ad N N RE N EE ET 33 Shutting down the tablet ee ee R
22. I O door push it in and then press down until it is firmly seated Component Description 1 Speakers 2 Produce sound 2 Shoulder strap connector Connects an optional shoulder strap 3 HDMI port Connects an optional video or audio device such as a Hom high definition display any compatible digital or audio component or a high speed HDMI device 4 Power connector Docking connector Connects an AC adapter or an optional docking OD device 5 USB 3 0 port Connects an optional USB device such as a BET keyboard mouse external drive printer scanner or USB hub For details about different types of USB ports see Using a USB device on page 40 6 Labels Bar code scanner select models only Scans bar codes For information about using the bar code scanner see Bar code scanner select models only on page 31 The labels affixed to the tablet provide information you may need when you troubleshoot system problems or travel internationally with the tablet IMPORTANT Check the following location for the labels described in this section on the back of the tablet Service label Provides important information to identify your tablet When contacting support you will probably be asked for the serial number and possibly for the product number or the model number Locate these numbers before you contact support Microsoft Certificate of Authenticity label select models only prio
23. a networks WWAN Records video and captures still photographs To use the webcam tap the YouCam tile on the Start screen or swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box In the search box type c and then tap CyberLink YouCam Component 1 WWAN antennas 2 select models only 2 Front webcam 3 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN Chapter 2 Getting to know your tablet Component Description 4 Ambient light sensor The ambient light sensor automatically adjusts the display brightness based on the lighting conditions in your environment 5 Webcam status light front On The webcam is on 6 Near Field Communications NFC tapping Allows you to touch an NFC compatible device to this area to area select models only wirelessly connect and communicate with the tablet and transfer data back and forth 7 Windows button Displays the Start screen The antennas are not visible on the outside of the tablet For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access the user guides tap the HP Support Assistant app on the Start screen tap My computer and then tap User guides
24. able USB 40 HDMI configuring audio 30 caring for your tablet 49 headphones and microphones N checking audio functions 28 connecting 28 Near Field Communications 32 cleaning your tablet 49 high definition devices NFC tapping area 5 components connecting 30 back 6 HP Client Security 47 O bottom 8 HP Mobile Broadband disabled operating environment 58 front 4 16 optical drive 43 top 7 HP PC Hardware Diagnostics optional external devices using configuring UEFI 56 43 audio for HDMI 30 hubs 40 connecting toa WLAN 14 P 8 l password protection on wakeup connector power input power 58 34 conservation power 38 corporate WLAN connection 14 62 Index passwords administrator 46 user 46 pinching touch screen gesture 23 ports HDMI power battery 34 conserving 38 options 33 power button 33 power button identifying 7 power connector identifying 8 power saving states 33 product name and number tablet 8 public WLAN connection 14 8 30 R readable media 33 recovery 53 recovery partition 52 refresh 53 regulatory information regulatory label 8 wireless certification labels 8 restoring the hard drive 52 right edge swipe 24 S security cable slot identifying 6 security wireless 14 serial number 8 serial number tablet 8 service labels locating 8 setting password protection on wakeup 34 power options 33 setup of WLAN 13 shutdown 33 Sleep exiting 33 initiating 33 slot security cable 6 smart card defi
25. ap Search and then tap the search box In the search box type power tap Settings and then tap Power Options Select low power use settings through Power Options Turn off wireless and LAN connections when you are not using them Disconnect unused external devices that are not plugged into an external power source Stop disable or remove any external media cards that you are not using Decrease screen brightness Before you leave your work initiate Sleep or shut down the tablet Using external AC power ZAWARNING Do not charge the tablet battery while you are onboard aircraft WARNING To reduce potential safety issues use only the AC adapter provided with the tablet a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP A NOTE For information on connecting to AC power see the Setup Instructions poster provided in the tablet box External AC power is supplied through an approved AC adapter or an optional docking or expansion device Connect the tablet to external AC power under any of the following conditions When charging a battery When installing or modifying system software When running Disk Defragmenter When performing a backup or recovery When you connect the tablet to external AC power the following events occur The battery begins to charge If the tablet is turned on the power meter icon in the notification area changes appearance When you disconnect external AC
26. ard and then lift it out of the smart card reader dr eS A 3 Close the I O door Using a USB device Universal Serial Bus USB is a hardware interface that can be used to connect an optional external device such as a USB keyboard mouse drive printer scanner or hub Some USB devices may require additional support software which is usually included with the device For more information about device specific software see the manufacturer s instructions These instructions may be provided with the software on disc or on the manufacturer s website The tablet has one USB port that supports USB 1 0 1 1 2 0 or 3 0 devices An optional docking device or USB hub provides additional USB ports that can be used with the tablet Connecting a USB device ZA CAUTION To reduce the risk of damage to a USB connector use minimal force to connect the device A After opening the I O door at the bottom of the tablet connect the USB cable for the device to the USB port oa J8 You will hear a sound when the device has been detected 40 Chapter 7 External cards and devices f NOTE The first time you connect a USB device a message in the notification area lets you know that the device is recognized by the tablet Removing a USB device A CAUTION To reduce the risk of damage to a USB connector do not pull on the cable to remove the USB device CAUTION To reduce the risk of loss of information or an unrespo
27. at you update your programs and drivers on a regular basis with the latest versions Go to http www hp com support to download the latest versions You can also register to receive automatic update notifications when they become available Using SoftPaq Download Manager HP SoftPaq Download Manager SDM is a tool that provides quick access to SoftPaq information for HP business tablets without requiring the SoftPaq number Using this tool you can easily search for SoftPaqs and then download and unpack them SoftPaq Download Manager works by reading and downloading from the HP FTP site a published database file containing tablet model and SoftPaq information SoftPaq Download Manager allows you to specify one or more tablet models to determine which SoftPaqs are available for download SoftPaq Download Manager checks the HP FTP site for updates to the database and software If updates are found they are downloaded and applied automatically SoftPaq Download Manager is available on the HP website To use SoftPaq Download Manager to download SoftPaqs you must first download and install the program Go to the HP website at http www hp com go sdm and then follow the instructions to download and install SoftPaq Download Manager To download SoftPaas 1 Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box 2 Inthe search box type softpaq and then tap HP SoftPaq Download Manag
28. ay brightness external devices connected to the tablet and other factors When the tablet is plugged into AC power the battery is charged and your work is protected in case of a power outage If the battery is charged and the tablet is running on external AC power the tablet automatically switches to battery power if the AC adapter is disconnected from the tablet or an AC power loss occurs 3 E NOTE When you disconnect AC power the display brightness is automatically decreased to save battery life For more information see Using external AC power on page 38 Factory sealed battery To monitor the status of your battery or if the battery is no longer holding a charge run Battery Check in HP Support Assistant To access battery information tap the HP Support Assistant app on the 34 Chapter6 Power management Start screen and then tap Battery and performance If Battery Check indicates that your battery should be replaced contact support The battery ies in this product cannot be easily replaced by users themselves Removing or replacing the battery could affect your warranty coverage If a battery is no longer holding a charge contact support When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal Finding additional battery information HP Support Assistant provides the tools and information ab
29. cations NFC You can touch an NFC compatible device to the center front NFC area on the tablet to wirelessly connect and communicate with the tablet and transfer data back and forth NFC can also be used for security purposes See Front on page 4 to locate the NFC tapping area The tablet supports communication with Type 1 and Type 2 NFC devices within lt 20 mm and Type 4A NFC devices within 10 mm See your device documentation to determine its NFC type 32 Chapter 5 Detailed functions 6 Power management NOTE Your tablet has a power button Shutting down the tablet N CAUTION Unsaved information is lost when the tablet shuts down The shutdown command closes all open programs including the operating system and then turns off the tablet Shut down the tablet when the tablet will be unused and disconnected from external power for an extended period Although you can turn off the tablet with the power button the recommended procedure is to use the Windows shutdown command A NOTE If the tablet is in the Sleep state you must first exit Sleep before shutdown is possible by briefly pressing the power button 1 Save your work and close all open programs 2 Swipe from the right edge of the touch screen to display the charms tap Settings tap the Power icon and then tap Shut down If the tablet is unresponsive and you are unable to use the preceding shutdown procedure try the following emergency procedur
30. e AA RR AR ee ee attt u EAA AEEA EANAN ee ee ee ee ee ee ee ee ee ee ee 33 Setting DOW r Opti NS p renis ER OE OR N 33 Using power saving States Ese EE EKS e erri G ARK Ee Gen Ge es GE EGGSA EER ee Ee Ge Pe eed bee ee 33 Initiating and exiting Sleep ee ee Re ee AA RR Re ee AA ee Re ee ee Re ee nn 33 Using the power meter and power settings 0 0 0 0 ee ee Ee AA ee ee 34 Setting password protection on wakeup ii EE EE Ee ee ee ee ee ee ee ee 34 Using battery DOWER ee ceceeeeeeeeeee eter eeeceeeeeeeeceeeeeeeeeaaeeeeeeseaeeeeeeeseceeeeeeeseeeeaaeeeeseeeaaees 34 Fa ctory sealed Battery ORGANE REEKSE ce GEREKEN RR Ga GE Ee GEREI 34 Finding additional battery information ese ee ee ee ee 35 Using Battery Check ie ee ee AA RR ee AA ee ee ee ee ee ee ee ee ee 35 Displaying the remaining battery charge ese se ee de ee de ee Ad ee ee 35 Maximizing battery discharge time ee ee ee ee ee ee Ee ee ee ee 35 Managing low battery levels ees ee ee ee ee ee ee ee Ee ee ee ee ee ee ee ee 35 Identifying low battery levels iese dese ee de ee Re ee de ee Re ee ee ee ge ee ee 37 Resolving a low battery level ee ee AA ee ee ee 37 Conserving battery DOWEF ee ee ee ee RA ee ee ee ee ee 38 Usmg Rose Bee N RE ER EE OE OR OE OR 38 Vi 7 Extiermal cards and device REGEER EER ER KEES ER EE Gee ee we ER EG ED Ge GE a Eed Se Re Les 39 USING sn Hide Te OE OR ORE N 39 Inserting a smart ca
31. e ee ee ee 10 Using the tablet s autorotate lock feature ee ee ee ee AA ee ee 11 Adjusting your tablet s screen brightness iese ee dee ee de ee de ee ee ee 11 Finding your hardware and software information esse ee de ee ee ee Re ee ee ee ee ee ee ee ee ee 11 Locating Mar LKO LIV LSA 11 Locating Soale AE RR N EE EE EE ER 11 Updating the software installed on the tablet ee ee ee AA AR ee ee ee 11 es Gegee ANE is EE OE oe OE EE EE EE 12 Connecting to a wireless netWOFK ee ee ee ee RA ee ee RA ee Ge ee ee ee Ge AA ee ee ee ee ee ee 12 Using the wireless controls ss ge Ede Be EE Ed Bg Ges Ee GADE ER Rd dudes Rede geE RE ede gee EER ds 12 VER SUE ME RE ER RE N N N 12 Using an Internet service provider ee ee ee ee ee AA ee ee ee ee ed ee 13 Setting up WLAN RE RE EE EE OE 13 Configuring a wireless router EE ERGER GEE KEER RSG SEKER es ae SE GEE Ke Se Ee gee Gegee 13 Protecting your WLAN issie ESE Eed Ee RR N Re GE ek KENS EE de KERR Ee RS Eed ee be ER GE ee Ee GEE ee 14 Connecting toca WLAN iss DEE EE i GERS ER GEE GN GE Ee ee ee Deeg Ee ees 14 Using Bluetooth wireless devices EER GERGEN Ng ESEG NR E Ee We SERE EE ERG Ge ge RE ND se gegee eds 15 Using HP Mobile Broadband select models only ee ee ee ee AA ee ee ee ee ee ee ed ee 15 Inserting and removing a micro SIM or microSD card ie ee Re ee Re ee 16 d Novigatmngusmg Ou n gose OE EE EE a aa 21 Using touch screen gestures iosia a A AAA AAAA
32. e on screen instructions 26 Chapter4 Navigating using touch gestures 5 Detailed functions Your tablet includes the following e Integrated speakers e Integrated microphones e Integrated webcam e Bar code scanner select models only e Multimedia buttons or keys 94 Ef NOTE The VO door on the bottom of the tablet provides access to multimedia ports Do not use this door as a handle Audio Using your tablet you can download and listen to music stream audio content from the web including radio record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or headphones Connecting speakers You can attach wired speakers to your tablet by connecting them to a USB port or to the audio out headphone audio in microphone jack on your tablet or on a docking station To connect wireless speakers to your tablet follow the device manufacturer s instructions To connect high definition speakers to the assembly see Configuring audio for HDMI on page 30 Before connecting audio devices be sure to adjust the volume Audio 27 Adjusting the volume You can adjust the volume using the volume buttons on the back of the tablet ZAWARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental N
33. e webcam software Help Video Your HP tablet is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your tablet without needing to connect to a network To enhance your viewing enjoyment use the video port on the tablet to connect an external monitor projector or TV The high definition multimedia interface HDMI port allows you to connect a high definition monitor or TV 2 IMPORTANT Be sure that the external device is connected to the correct port on the tablet using the correct cable Check the device manufacturer s instructions if you have questions A NOTE For information about your tablet s video ports see Getting to know your tablet on page 4 Webcam 29 HDMI The HDMI port connects the tablet to an optional video or audio device such as a high definition display or to any compatible digital or audio component ER NOTE To transmit video and or audio signals through the HDMI port you need an HDMI cable purchased separately One HDMI device can be connected to the HDMI port on the tablet The information displayed on the tablet screen can be simultaneously displayed on the HDMI device To connect a video or audio device to the HDMI port 1 After opening the I O door at the bottom of the tablet connect one end of the HDMI cable to the HDMI port on the tablet HOMI S Pal 2 Connect the other end of
34. econnect external devices 16 Turn on the tablet 20 Chapter3 Connecting to a network 4 Navigating using touch gestures Your tablet allows navigation using touch gestures on the touch screen Using touch screen gestures You can control items on the touch screen directly with your fingers One finger slide The one finger slide is mostly used to pan or scroll through lists and pages but you can use it for other interactions too such as moving an object e To scroll across the screen lightly slide one finger across the screen in the direction you want to move 49 Ef NOTE When many apps are displayed on the Start screen you can slide your finger to move the screen left or right e To drag press and hold an object and then drag the object to move it Using touch screen gestures 21 Tapping To make an on screen selection use the tap function e Use one finger to tap an object on the screen to make a selection Double tap an item to open it f NOTE Press and hold your finger on an object to open a help screen that provides information about the object Scrolling Scrolling is useful for moving the pointer up down left or right on a page or image e Place two fingers on the screen and then drag them in an up down left or right motion 22 Chapter 4 Navigating using touch gestures 2 finger pinch zoom 2 finger pinch zoom allows you to zoom out or in on images or text e Zoomin by plac
35. ed access to a Windows user account Windows user password Unauthorized access to data e HP Drive Encryption software e Windows Defender Using passwords A password is a group of characters that you choose to secure your tablet information Several types of passwords can be set depending on how you want to control access to your information Passwords can be set in Windows or in Computer Setup that is preinstalled on the tablet e Setup passwords are set in Computer Setup and are managed by the system BIOS e Windows passwords are set only in the Windows operating system Use the following tips for creating and saving passwords e When creating passwords follow requirements set by the program e Do not use the same password for multiple applications or websites and do not reuse your Windows password for any other application or website Protecting the tablet 45 Use HP Password Manager to store all of your user names and passwords for all of your websites and applications You can securely read them in the future if they cannot be remembered Do not store passwords in a file on the tablet The following tables list commonly used Windows and BIOS administrator passwords and describe their functions Setting passwords in Windows Password Function Administrator password Protects access to a Windows administrator level account NOTE Setting the Windows Administrator password does not set the BIOS Administrator password
36. ee Re EEES ee Re ee ee EEE ee de ee ee ee ee E ee 47 RE DER IE RO RE a 48 ETA ED ER RE 48 Cleaning your tablet see ee ee ke ee ee ee ee ee ee ee RA ee ee ee ee ee EEEE ee ee ee ee ee ee ee ee ee 49 Cleaning Procedures EE N 49 Cleaning the display iss EE ee AE Ee ER EE Ee ER EE Ee Ee ge Su De ER SEE ee Ek Ee eg 50 Cleaning the tablet ii ER SE SE ER SEER ES EE Ene n Oe ge gee oe Se Re ee eter 50 Updating programs and drivers RE OO EO EE EE 50 Using SoftPaq Download Manager iss Eed ke EER UR gs SEE SNEEU N SS EE ee ge SE SEERDE AARAA ANA 50 10 Backup and EC OVS EE AE EEN ee Ee RE od Ge RE Ee GENRE N EE Ge GR ES EER SE RES RR Ge BEE Eie ig 51 Backing up your INFOFIMALION GE E AE A 51 Performing a system recovery eie ede ee ee AR ee AR ee AR ed ee ee ee ee ee ee ee ee ee ee ee de ee ee ed ee 51 Using the Windows recovery tools ee ee ee ee AR ee ee ee ee AA ee ee de ee ee 51 Using TAT recovery toolS ie KERE ER EE Ee KERE Mote ee Ee de Ke EA Ee ee EE Ge ke Ee ae ee 52 Changing the boot device order ee ee ee ee Ge ee ee ee ee ee ee ee ee 52 Using Windows Refresh or Windows Reset ee ee dd ee AA ee ee ee ee 53 vii 11 Computer Setup and HP PC Hardware Diagnostics UEFI esse see ese sesse ee see ee ee ee ee ee ee ee ee ee ee ee 54 Using Computer Setup si EN ESE EE ag ee ee sd Ee Ee ge ee Se RE be Ag DE ed de DEER Pe Gee Rad Es Dade A oe 54 Starting Computer Setup cierna EE Ee i aa AG Ge Re AA
37. er Follow the instructions to download SoftPaas ER Ef NOTE If prompted by User Account Control tap Yes 50 Chapter 9 Maintenance 10 Backup and recovery To protect your information use Windows backup and restore utilities to back up individual files and folders back up your entire hard drive create system repair media select models only by using an optional external flash drive or an optional external optical drive or create system restore points In case of system failure you can use the backup files to restore the contents of your tablet 1 Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box 2 Inthe search box type restore and then select from the list of displayed options EA NOTE For detailed instructions on various backup and restore options perform a search for these topics in Windows Help and Support In case of system instability HP recommends that you print the recovery procedures and save them for later use r NOTE Windows includes the User Account Control feature to improve the security of your tablet You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings For more information see Windows Help and Support Backing up your information Recovery after a system failure is as good as your most recent backup You should create system repair media and
38. es in the sequence provided e Press and hold the power button for at least 5 seconds e Disconnect the tablet from external power Setting power options Using power saving states Sleep is enabled at the factory When Sleep is initiated the screen clears and your work is saved to memory N CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card Initiating and exiting Sleep With the tablet on you can initiate Sleep in any of the following ways e Briefly press the power button e Swipe from the right edge of the touch screen to display the charms tap Settings tap the Power icon and then tap Sleep To exit Sleep briefly press the power button Shutting down the tablet 33 When the tablet exits Sleep the tablet returns to the screen where you stopped working ER E NOTE Ifyou have set a password to be required on wakeup you must enter your Windows password before the tablet will return to the screen Using the power meter and power settings The power meter is located on the Windows desktop The power meter allows you to quickly access power settings and view the remaining battery charge e To display the percentage of remaining battery charge and the current power plan on the Windows desktop tap the power meter icon e To use
39. fore putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support and then select the HP Support Assistant app NOTE When a device is connected to the jack the tablet speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone Attaches a stylus using a lanyard Record sound Power button 4 O e When the tablet is off press the button to turn on the tablet e When the tablet is on press the button briefly to initiate Sleep e When the tablet is in the Sleep state press the button briefly to exit Sleep e When the tablet is in Hibernation press the button briefly to exit Hibernation CAUTION Pressing and holding down the power button results in the loss of unsaved information If the tablet has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the tablet To learn more about your power settings see your power options From the Start screen type power select Power and sleep settings and then select Power and sleep from the list of applications Top 8 Bottom OEFEN 0606006 00 A NOTE To access the bottom components lift the I O door using both thumbs To close the
40. h can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the tablet can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this tablet The tablet can operate on DC power within the following specifications Input Power Rating Operating voltage and current 9 V DC 11A 10W ER E NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms E NOTE The tablet operating voltage and current can be found on the system regulatory label Operating environment Factor Metric U S Temperature Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft 58 Chapter 12 Specifications A Traveling with the tablet For best results follow these traveling and shipping tips Prepare the tablet for traveling or shipping Back up your information o Remove all external media cards such as smart cards N CAUTION To reduce the risk of damage to the tablet damage to a drive or loss of information
41. he folder on your hard drive that contains the update 4 Double tap the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions A NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using HP PC Hardware Diagnostics UEFI HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface UEFI that allows you to run diagnostic tests to determine if the tablet hardware is functioning properly The tool runs outside of the operating system to isolate hardware failures from issues that may be caused by the operating system or other software components 56 Chapter 11 Computer Setup and HP PC Hardware Diagnostics UEFI To start HP PC Hardware Diagnostics UEFI 1 2 3 4 Shut down the tablet if it is not already powered off To power on the tablet press the Power button and then press the Volume down button Select System Diagnostics Select the type of diagnostic test that you want to run and then follow the on screen instructions A NOTE If you need to stop a diagnostic test while it is running press anywhere on the screen Using Computer Setup 57 12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the tablet The tablet operates on DC power whic
42. he following steps e Connect to the Internet Set up your wireless network so that you can connect to the Internet For more information see Connecting to a network on page 12 e Update your antivirus software Protect your tablet from damage caused by viruses The software is preinstalled on the tablet For more information see Using antivirus software on page 46 e Get to know your tablet Learn about your tablet features Refer to Getting to know your tablet on page 4 and Navigating using touch gestures on page 21 for additional information e Find installed software Access a list of the software preinstalled on the tablet On the Start screen swipe up from the center of the touch screen to display the Apps screen For details about using the software included with the tablet see the software manufacturer s instructions which may be provided with the software or on the manufacturer s website e Back up your hard drive by creating a recovery flash drive See Backup and recovery on page 51 Finding information The tablet comes with several resources to help you perform various tasks Resources For information about Setup Instructions poster e How to set up the tablet e Help to identify tablet components HP Support Assistant e Operating system information To access HP Support Assistant on the Start screen e Software driver and BIOS updates tap the HP Support Assistant app i Troubieshocting tools T
43. ing two fingers together on the display and then moving your fingers apart e Zoom out by placing two fingers apart on the display and then moving your fingers together 2 finger click 2 finger click allows you to make menu selections for an object on the screen NOTE Using 2 finger click is the same action as using right click with a mouse e Place two fingers on the TouchPad zone and press to open the options menu for the selected object Using touch screen gestures 23 Rotating select models only Rotating allows you to turn items such as photos e Anchor the forefinger of your left hand on the object you want to rotate Using your right hand slide your forefinger around in a sweeping motion from 12 o clock to 3 o clock To reverse the rotation move your forefinger from 3 o clock to 12 o clock EER Ef NOTE Rotate is intended for specific apps where you can manipulate an object or image Rotate may not be functional for all apps Edge swipes Edge swipes allow you to access toolbars on your tablet for tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which let you search share start apps access devices or change settings e Swipe your finger gently from the right edge to reveal the charms 24 Chapter 4 Navigating using touch gestures Left edge swipe The left edge swipe reveals your open apps so that you can switch between
44. ited Warranty applicable to your product located with the user guides on your tablet and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For some countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to e North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy 2 Chapter 1 Welcome Resources For information about e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you reguest a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For worldwide support go to http h20565 www2 hp com portal site hpsc Finding information 3 4 Getting to know your tablet The following sections provide an overview of the HP ElitePad 1000 G2 Heathcare Tablet capabilities e Front e Back e Top e Bottom e Labels e Attaching the hand strap e Changing your tablet s settings e Finding your hardware and software information Front Description Send and receive wireless signals to communicate with wireless wide are
45. itional pieces of hardware or software To use the WLAN device in your tablet you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Using an Internet service provider When you are setting up Internet access in your home you must establish an account with an Internet service provider ISP To purchase Internet service and a modem contact a local ISP The ISP will help set up the modem install a network cable to connect your wireless tablet to the modem and test the Internet service f NOTE Your ISP will give you a user ID and a password to use for Internet access Record this information and store it in a safe place Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider e A wireless router 2 purchased separately e A wireless tablet 3 NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration below shows an example of a wireless network installation that is connected to the Internet TER z i As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provided by your router manufacturer
46. loth without oil Static free cloth wipes ZA CAUTION The common hospital cleaning agents listed previously were successfully tested with this product Cleaning solvents other than those on this list may damage your tablet Fibrous materials such as paper towels can scratch the tablet Over time dirt particles and cleaning agents can get trapped in the scratches Cleaning procedures Follow the procedures in this section to safely clean your tablet ZAWARNING To prevent electric shock or damage to components do not attempt to clean your tablet while it is on Turn off the tablet Disconnect AC power Disconnect all powered external devices Cleaning your tablet 49 CAUTION To prevent damage to internal components do not spray cleaning agents or liquids directly on any tablet port surface Liquids dripped on the surface can permanently damage internal components Close all ports and I O doors Cleaning the display Gently wipe the display using a soft lint free cloth moistened with an a coho free glass cleaner Be sure that the display is dry before storing the tablet Cleaning the tablet To clean the tablet use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe 31 Ef NOTE When cleaning the tablet use a circular motion to aid in removing dirt and debris Updating programs and drivers HP recommends th
47. nd a secondary display A NOTE When using both displays a DVD image will not appear on any display designated as the secondary display Resolving issues 61 Index A critical battery level 33 integrated webcam light administrator password 46 critical updates software 47 identifying 6 ambient light sensor identifying 5 internal microphones identifying antivirus software 46 D 7 audio functions checking 28 docking connector identifying 8 Internet connection setup 13 audio out headphone audio in drive media 33 issues resolving 60 microphone jack identifying 7 drives external 43 J B hard 43 Java Card bar code scanner 31 optical 43 defined 39 battery inserting 39 conserving power 38 E removing 40 discharging 35 edge swipe gestures 24 25 displaying remaining charge external AC power using 38 L 35 external devices 43 labels low battery levels 35 external drive 43 Bluetooth 8 Battery Check 35 Microsoft Certificate of battery information finding 35 F Authenticity 8 battery power 34 f11 recovery 52 regulatory 8 BIOS firewall software 46 serial number 8 determining version 55 service 8 updating 55 G wireless certification 8 Bluetooth device 12 15 GPS 15 WLAN 8 Bluetooth label 8 left edge swipe 25 bottom 8 H lights webcam 6 buttons hard drive recovery 52 low battery level 35 power 7 33 hard drive external 43 volume 28 HDMI port M connecting 30 micro SIM inserting 16 C identifying 8 microSD card inserting 16 c
48. ned 39 inserting 39 removing 40 smart card reader 6 SoftPags downloading 50 software antivirus 46 critical updates 47 firewall 46 speakers identifying 8 T tablet traveling 59 top edge swipe 25 touch screen gestures 24 25 2 finger click 23 edge swipe gestures 24 25 one finger slide 21 pinch 23 rotating 24 scrolling 22 tapping 22 touch screen using 21 traveling with the tablet 8 59 troubleshooting external display 61 turning off the tablet 33 U unresponsive system 33 USB 3 0 port 8 USB cable connecting 40 USB devices connecting 40 description 40 removing 41 USB hubs 40 USB ports identifying 8 user password 46 using external AC power 38 power saving states 33 V video 29 volume adjusting 28 buttons 28 WwW webcam 4 identifying 6 using 29 webcam light identifying 6 Windows Refresh 53 Windows button identifying 5 wireless antennas identifying 4 wireless certification label 8 wireless controls operating system 12 wireless network WLAN connecting 14 corporate WLAN connection 14 equipment needed 13 functional range 14 public WLAN connection 14 security 14 using 12 WLAN antennas identifying 4 device 12 WLAN device 8 WLAN label 8 writable media 33 WWAN antennas identifying 4 device 15 Z zoom touch screen gesture 23 Index 63
49. nsive system use the following procedure to safely remove the USB device 1 To remove a USB device save your information and close all programs associated with the device Click the remove hardware icon on the Windows desktop in the notification area at the far right of the taskbar and then follow the on screen instructions Remove the device Using a USB device 41 Connecting a stylus To connect a stylus to the tablet follow the stylus manufacturer s instructions for downloading software and drivers if necessary To store the stylus 1 Connect the included stylus holder to the tablet f NOTE The stylus holder is not reversible Verify that you have attached it correctly before continuing 2 Connect the stylus not included to the stylus holder To store a stylus using a lanyard 1 Insert the bottom loop of the lanyard through the stylus connector 1 42 Chapter 7 External cards and devices 2 Insert the rest of the lanyard through the bottom loop 2 and then pull the lanyard away from the loop to secure it 3 Ar SS D Using optional external devices NOTE For more information about required software and drivers or to learn which port to use see the manufacturer s instructions To connect an external device to the tablet CAUTION To reduce the risk of damage to the eguipment when connecting a powered device be sure that the device is turned off and the AC power c
50. ntrol Panel 3 Tap Hardware and Sound and then tap Sound When the Sound window opens tap the Sounds tab Under Program Events tap any sound event such as a beep or alarm and then tap Test You should hear sound through the speakers or through connected headphones To check the recording functions on your tablet follow these steps 1 Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box In the search box type so and then tap Sound Recorder Tap Start Recording and speak into the microphone Save the file to your Windows desktop g e o W Open a multimedia program and play back the recording 28 Chapter5 Detailed functions To confirm or change the audio settings on your tablet 1 Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box 2 Inthe search box type c and then tap Control Panel 3 Tap Hardware and Sound and then tap Sound Webcam Your tablet includes two integrated webcams With the preinstalled software you can use the webcams to take a photo or record a video You can preview and save the photo or video recording The webcam software enables you to experiment with the following features e Capturing and sharing video e Streaming video with instant message software e Taking still photos For best results use both hands to steady the tablet For details about using the webcam see th
51. o obtain the latest user guide go to http www hp com support and select your country Select Drivers amp Downloads and then follow the on screen instructions e How to access support Regulatory Safety and Environmental Notices e Regulatory and safety information To access this guide Environmental information 1 From the Start screen type support and then select the HP Support Assistant app 2 Select My computer and then tap User guides Safety amp Comfort Guide e Proper workstation setup posture health and work habits To access the user guides tap the HP Support e Electrical and mechanical safety information Assistant app on the Start screen tap My computer and then tap User guides or Go to http www hp com ergo Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with your tablet HP website e Support information To obtain the latest user guide go to e Ordering parts and finding additional help http Avww hp com support and select your country Select Drivers amp Downloads and then follow the on e Accessories available for the device screen instructions Limited Warranty Warranty information To access this guide tap the HP Support Assistant app on the Start screen tap My computer and then tap Warranty and services or Go to http www hp com go orderdocuments You can find the expressly provided HP Lim
52. on screen instructions Using HP Client Security HP Client Security software is preinstalled on your tablet This software can be accessed through the HP Client Security tile on the Start screen the icon on the Windows desktop in the notification area at the far right of the taskbar and Windows Control Panel It provides security features that help protect against unauthorized access to the tablet networks and critical data For more information see the HP Client Security software Help Installing critical security updates 47 9 Maintenance IP 54 rating This tablet is rated IP 54 which means that it is protected against dust and splashing water To maintain the IP 54 rating close the audio in headphone audio out microphone jack and all VO doors To close the bottom I O door 1 Insert the bottom edge of the I O door beneath the front edge of the tablet 1 and then press the door to close it 2 2 Press the door on each side as well as the middle to ensure that there is a good seal Visually confirm that it is fully closed 48 Chapter9 Maintenance Cleaning your tablet Your tablet is treated with Sureshield an antimicrobial agent which helps protect the tablet The quick release pins camera lens camera flash cover bar code reader cover screws screen and HP logo are not treated with Sureshield To preserve the antimicrobial coating store your tablet in a cool dry place and do not freeze it Avoid
53. or your ISP Configuring a wireless router For help in setting up a WLAN see the information provided by your router manufacturer or your ISP EY NOTE Itis recommended that you initially connect your new wireless tablet to the router by using the network cable provided with the router When the tablet successfully connects to the Internet disconnect the cable and access the Internet through your wireless network Connecting to a wireless network 13 Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANS in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your tablet in a hotspot limit your network activities to email that is not confidential and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up unprotected signals Take the following precautions to protect your WLAN Use a firewall A firewall checks both data and requests for data that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types Use wireless encryption Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network For more information access HP Support Assistant To acce
54. ord is unplugged 1 Connect the device to the tablet 2 Ifyou are connecting a powered device plug the device power cord into a grounded AC outlet 3 Turn on the device To disconnect an unpowered external device turn off the device and then disconnect it from the tablet To disconnect a powered external device turn off the device disconnect it from the tablet and then unplug the AC power cord Using optional external drives Removable external drives expand your options for storing and accessing information A USB drive can be added by connecting the drive to a USB port on the tablet f NOTE HP external USB optical drives should be connected only to powered USB ports therefore HP does not recommend connecting HP external USB optical drives to the tablet USB drives include the following types e 1 44 megabyte diskette drive e Hard drive module e External optical drive CD DVD and Blu ray e MultiBay device Using optional external devices 43 Installing an optional security cable f NOTE A security cable is designed to act as a deterrent but it may not prevent the tablet from being mishandled or stolen BY NOTE The security cable slot on your tablet might look slightly different from the illustration in this section See Getting to know your tablet on page 4 for the location of the security cable slot on your tablet 1 Lift the edge of the security cable slot dust cover that has a rectangular
55. otices To access this guide from the Start screen type support and then select the HP Support Assistant app A NOTE Volume can also be controlled through the operating system and some programs Connecting headphones and microphones You can connect wired headphones or headsets to the audio out headphone audio in microphone jack on your tablet Many headsets with integrated microphones are commercially available Only vertical 6 3 mm headphone jacks are compatible with this tablet To connect wireless headphones or headsets to your tablet follow the device manufacturer s instructions N WARNING To reduce the risk of personal injury lower the volume setting before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support and then select the HP Support Assistant app NOTE If the audio functions are not working correctly see your tablet user guide for troubleshooting suggestions Checking audio functions on the tablet Hy NOTE For best results when recording speak directly into the microphone and record sound in a setting free of background noise To check the audio functions on your tablet follow these steps 1 Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box 2 Inthe search box type c and then tap Co
56. out the battery To access battery information tap the HP Support Assistant app on the Start screen and then tap Battery and performance e Battery Check tool to test battery performance e Information on calibration power management and proper care and storage to maximize battery life e Information on battery types specifications life cycles and capacity Using Battery Check HP Support Assistant provides information on the status of the battery installed in the tablet To run Battery Check 1 Connect the AC adapter to the tablet 1944 Ef NOTE The tablet must be connected to external power for Battery Check to work properly 2 To access battery information tap the HP Support Assistant app on the Start screen and then tap Battery and performance Battery Check examines the battery and its cells to see if they are functioning properly and then reports the results of the examination Displaying the remaining battery charge A Tap the power meter icon on the Windows desktop in the notification area at the far right of the taskbar Maximizing battery discharge time Battery discharge time varies depending on features you use while on battery power Maximum discharge time gradually decreases as the battery storage capacity naturally degrades To maximize battery discharge time lower the brightness on the display Managing low battery levels The information in this section describes the alerts and system responses
57. r to Windows 8 Contains the Windows Product Key You may need the Product Key to update or troubleshoot the operating system HP platforms with Windows 8 or Windows 8 x preinstalled do not have the physical label Instead a Digital Product Key is electronically installed A NOTE The Digital Product Key is automatically recognized and activated by Microsoft Chapter 2 operating systems when a Windows 8 or Windows 8 x operating system is reinstalled using HP approved recovery methods Regulatory label s Provide s regulatory information about the tablet Wireless certification label s Provide s information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use Getting to know your tablet e Laser label s select models only Provide information about using the bar code scanner laser properly Labels 9 Attaching the hand strap Attach one of the two provided hand straps to either the left or the right side of the tablet Retain the second hand strap and use it to replace the first hand strap when it needs to be cleaned To attach the hand strap 1 Position the hand strap over either the right or left hand strap connectors on the back of the tablet 2 Position the quick release fasteners over the holes in the hand strap and then connect the quick release fasteners to secure the hand strap To remove the hand strap 1 Press
58. rd ee ee ee ee AR Re ee AA ee Re ee ee Re ee E AA ee Re ee ee ee ge ee ee 39 REMOVING a sman CAN OR EE EE EE N NE 40 Janga USB GOVICE RR ER RT OE EE EE N 40 Connecting a USB device ee ee ee ee Ge AA ee ee ee ee ee ee AA ee ee ee 40 Removing a USB device issie SEER Ee N ge EE ese de Ee bee RE Ee GO EE Gee eg n EE ee gek eb es 41 Connecting a SVUS s AAA 42 Using optional external devices 20 0 eect ee AR ee AR ee ee ee ee ee ee ee ee ee ee ee ed ee ee ee ee ed ee 43 Using optional external drives esinsin a ASe de Re ee dd ee ee 43 Installing an optional security cable occ ee AR ee AA ee ee AR Re ee AA ee ge ee AR ee ee Re ee ee ee ge ee ee 44 S SCO geen en cor nan ree reece SE rere er era renee ey iter epee ret eve ree rene rr RR ee err ere rere ren Ee Ve RS EE rer 45 Protecting the tablet RE RA RE OE OE EE a 45 Using passwords ee ees Ee EE ie de Ee EE RE ee Ee ae Ge ee ee Ee we ee ee Ee ee EE 45 Setting passwords in WindOWS iese ee ee ee AA ee AA ee ee AA ee ee ed ee ee ee 46 Setting passwords in Computer Setup iese ee ee Re Ee ee ee ee ee nn 46 Using antivirus software ees ee ee Re eter ee Re ee ee ee Re ee ee ee Re ee ee ee Re ee ee ee Re ee ee ee Re ee ee ee ge ee ee 46 Using firewall ein ER ER OR ER RR RE EE N OE 46 Installing eritical security updates Es ESE egg Seg Ee n Ee ee Se GEGEE egg Geb ee n Se ab seek Ga Ede ek GE sed 47 Using HP Client Security 00 0 ce se ee ee ee Re eee ee Re ee eee rE ee
59. related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the tablet Voltage frequency and plug configurations vary N WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the tablet with a voltage converter kit sold for appliances 59 B Troubleshooting Troubleshooting resources e Access website links and additional information about the tablet through HP Support Assistant To access HP Support Assistant from the Start screen select the HP Support Assistant app EA NOTE Some checkup and repair tools require an Internet connection HP also provides additional tools that do not require an Internet connection e Contact HP support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Choose from the following types of support o Chat online with an HP technician f NOTE When chat is not available in a particular language it is available in English o Send an email to HP support o Find HP support worldwide telephone numbers o Locate an HP service center Resolving issues The following sections describe several common issues and solutions The tablet is unable to start up If the tablet does not turn on when you press the power button the following
60. rform detailed reformatting of your tablet or remove personal information before you give away or recycle your tablet For more information on these features see Windows Help and Support Performing a system recovery 53 11 Computer Setup and HP PC Hardware Diagnostics UEFI Using Computer Setup Computer Setup or F10 BIOS Setup Basic Input Output System controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Computer Setup includes settings for the types of devices installed the startup sequence of the tablet and the amount of system and extended memory 9 NOTE Use extreme care when making changes in Computer Setup Errors can prevent the tablet from operating properly Starting Computer Setup To start Computer Setup follow these steps 1 Shut down the tablet 2 To power on the tablet press the Power button and Volume down button simultaneously The Startup menu is displayed 3 Press f10 to enter Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Shut down the tablet 2 To power on the tablet press the Power button and Volume down button simultaneously The Startup menu is displayed 3 Press f10 to enter Computer Setup e Tap amenu or a menu item to select it e Toclose open dialog boxes and return to the main Computer Setup screen tap Escape
61. s deliver location speed and direction information to GPS equipped systems When used with mobile network operator service HP Mobile Broadband gives you the freedom to stay connected to the Internet send email or connect to your corporate network whether you are on the road or outside the range of Wi Fi hotspots HP supports the following technologies e HSPA High Speed Packet Access which provides access to networks based on the Global System for Mobile Communications GSM telecommunications standard e EV DO Evolution Data Optimized which provides access to networks based on the code division multiple access CDMA telecommunications standard e LTE Long Term Evolution which provides access to networks supporting LTE technology You may need the HP Mobile Broadband Module serial number to activate mobile broadband service Some mobile network operators require the use of a SIM A SIM contains basic information about you such as a personal identification number PIN as well as network information Some tablets include a SIM that is preinstalled If the SIM is not preinstalled it may be provided in the HP Mobile Broadband information provided with your tablet or the mobile network operator may provide it separately from the tablet For information about inserting and removing the SIM see Inserting and removing a micro SIM or microSD card on page 16 in this chapter For information about HP Mobile Broadband and how
62. shooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the tablet you need to know the version of the system BIOS currently installed To display BIOS version information also known as ROM date and System BIOS see Using Computer Setup on page 54 1 2 RD o amp Shut down the tablet To power on the tablet press the Power button and Volume down button simultaneously The Startup menu is displayed Press f10 to enter Computer Setup Select Main and then select System Information Follow the on screen instructions To exit Computer Setup menus without saving your changes select Main select Ignore Changes and Exit and then follow the on screen instructions Using Computer Setup 55 Downloading a BIOS update A CAUTION To reduce the risk of damage to the tablet or an unsuccessful installation download and install a BIOS update only when the tablet is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the tablet is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power on the tablet by unplugging the power cord from the AC outlet Do not shut down the tablet or initiate Sleep Do not insert remove connect or disconnect
63. ss HP Support Assistant on the Start screen tap the HP Support Assistant app Connecting to a WLAN To connect to the WLAN follow these steps 1 2 4 Be sure that the WLAN device is on On the Start screen swipe from the right edge of the touch screen to display the charms tap Settings and then tap the network icon On the Windows desktop tap the network status icon in the notification area at the far right of the taskbar Be sure that airplane mode is off select a WLAN from the list and then tap Connect If the WLAN is a security enabled WLAN you are prompted to enter a security code Type the code and then tap Sign in A NOTE If no WLANs are listed you may be out of range of a wireless router or access point E7 NOTE If you do not see the WLAN you want to connect to on the Start screen swipe from the right edge of the touch screen to display the charms tap Search tap in the Search box type network and sharing and then select Network and Sharing Center or on the Windows desktop tap and hold the network status icon and then tap Open Network and Sharing Center Tap Set up a new connection or network A list of options is displayed allowing you to manually search for and connect to a network or to create a new network connection Follow the on screen instructions to complete the connection After the connection is made tap the network status icon in the notification area at the far right of the
64. st the screen brightness 1 Swipe from the right edge of the touch screen to display the charms and then tap Settings 2 Tap the Screen icon at the bottom right A vertical slider displays that controls the screen brightness A NOTE On the Windows desktop you can also tap the Power Meter icon in the notification area at the far right of the taskbar tap Adjust screen brightness and then move the slider next to Screen brightness at the bottom of the screen Finding your hardware and software information Locating hardware To find out what hardware is installed on your tablet 1 Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box 2 Inthe search box type device manager and then tap Device Manager A list displays all the devices installed on your tablet Locating software A To find out what software is installed on your tablet on the Start screen swipe up from the center of the touch screen to display the Apps screen Updating the software installed on the tablet Most software including the operating system is updated frequently by the manufacturer or provider Important updates to the software included with the tablet may have been released since the tablet left the factory Some updates may affect the way the tablet responds to optional software or external devices Many updates provide security enhancements Update the operating system and other soft
65. suggestions may help you determine why the tablet does not start up e Ifthe tablet is plugged into an AC outlet unplug the tablet and plug another electrical device into the outlet to be sure that the outlet is providing adequate power EY NOTE Use only the AC adapter provided with the tablet or one approved by HP for this tablet e Ifthe tablet is plugged into an external power source other than an AC outlet plug the tablet into an AC outlet using the AC adapter Be sure that the power cord and AC adapter connections are secure An external device is not working Follow these suggestions if an external device does not function as expected e Turn on the device according to the manufacturer s instructions e Be sure that all device connections are secure e Be sure that the device is receiving electrical power e Be sure that the device especially if it is older is compatible with the operating system e Be sure that the correct drivers are installed and updated 60 Appendix B Troubleshooting A video is not visible on an external display 1 If both the tablet and an external display device are on use the on screen keyboard to press fn f4 one or more times to switch between the tablet screen and the external display 2 Configure the monitor settings to make the external display primary a From the Windows desktop right click on a blank area of the screen and select Screen resolution b Specify a primary display a
66. the Windows Store A NOTE An external keyboard mouse and external flash drive may be required to perform this procedure To recover the original hard drive image using f11 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition Swipe from the right edge of the touch screen tap Search and then tap the search box Type pc and then tap This PC If the HP Recovery partition is listed shut down the tablet 4 To power on the tablet press the Power button and Volume down button simultaneously The Startup menu is displayed 5 Tap F11 HP Recovery and then follow the on screen instructions Changing the boot device order To change the boot order so that you can boot from an external device A NOTE An external flash drive is required to perform this procedure 1 If possible back up all personal files 2 Shut down the tablet 52 Chapter 10 Backup and recovery 3 Connect the external flash drive To power on the tablet press the Power button and Volume down button simultaneously The Startup menu is displayed Tap F9 Boot Options 6 Select the external flash drive as the boot device 7 Restart the tablet Using Windows Refresh or Windows Reset When your tablet is not working properly and you need to regain system stability the Windows Refresh option allows you to start fresh and keep what is important to you The Windows Reset option allows you to pe
67. them quickly e Swipe your finger gently from the left edge to switch between apps Without lifting your finger swipe back toward the left edge to display all open apps Top edge swipe The top edge swipe displays app command options that allow you to customize apps e Gently swipe finger from the top edge to reveal the app command options Using touch screen gestures 25 Using the on screen keyboard You may want to enter data into a data field This may be required when you set up a wireless network configuration or a weather reporting location or when you access user accounts on Internet sites The tablet has an on screen keyboard that is displayed when you need to enter such information into data fields 1 To display the keyboard on the Start screen tap in the first data field The keyboard is displayed To display the keyboard on the Windows desktop tap the keyboard icon in the navigation area at the far right of the taskbar 2 Tap each character continuing until you have spelled out the name or word that you are entering into the data field A NOTE Suggested words may be displayed at the top of the keyboard If an appropriate word is displayed tap to select it 3 Tap enter on the keyboard To change settings for the on screen keyboard 1 Swipe from the right side of the touch screen to display the charms and then tap Settings 2 Tap Change PC settings tap PC and devices tap Typing and then follow th
68. to activate service with a preferred mobile network operator see the HP Mobile Broadband information included with your tablet Using HP Mobile Broadband select models only 15 Inserting and removing a micro SIM or microSD card N CAUTION To prevent damage to the connectors use minimal force when inserting a micro SIM or microSD card A WARNING HP recommends that HP Custom Integration Services CIS an authorized HP service provider or participants in the HP Self Maintainer program perform insertion or removal of a micro SIM or microSD card Any damage caused by the customer removing the tablet from the jacket is not covered under the limited warranty of the product HP requires that HP Custom Integration Services CIS an authorized HP service provider or participants in the HP Self Maintainer program perform future maintenance operations To insert or remove a micro SIM or microSD card follow these steps 1 2 3 4 Shut down the tablet Disconnect all external devices connected to the tablet Unplug the power cord from the AC outlet Remove the top four screws 1 and then remove the eight screws from the bottom and sides of the jacket 2 Two of the bottom screws are inside the bottom I O door a N q P 16 Chapter 3 Connecting to a network 5 Carefully lift the edges of the front cover of the jacket and then remove the cover 6 Lift the tablet from the jacket at an angle starting at the top
69. ware and software There are two types of firewalls to consider Chapter 8 Security e Host based firewalls Software that protects only the computer it is installed on e Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Windows Defender is installed on your tablet NOTE Under some circumstances a firewall can block access to Internet games interfere with printer or file sharing on a network or block authorized email attachments To permanently resolve the problem reconfigure the firewall To temporarily resolve the problem disable the firewall perform the task that you want to perform and then reenable the firewall Installing critical security updates CAUTION Microsoft sends out alerts regarding critical updates To protect the tablet from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert You can choose whether updates are installed automatically To change the settings on the Start screen swipe from the right side of the screen tap Settings and then tap Control Panel Tap System and Security tap Windows Update tap Change settings and then follow the
70. ware installed on the tablet as soon as the tablet is connected to the Internet Access the updates on the HP website at http www hp com Finding your hardware and software information 11 3 Connecting to a network Your tablet can travel with you wherever you go But even at your office you can explore the globe and access information from millions of websites using your tablet and a wireless network connection This chapter will help you get connected to that world Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires Your tablet may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the tablet to wireless local area networks commonly referred to as Wi Fi networks wireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN the mobile wireless device in your tablet communicates with a wireless router or a wireless access point e Bluetooth device Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras Ina PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology
71. your initial backup immediately after initial system setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup For more information on the Windows backup features see Windows Help and Support Performing a system recovery In case of system failure or instability the tablet provides the following tools to recover your files e Windows recovery tools You can use Windows Backup and Restore to recover information you have previously backed up You can also use Windows Automatic Repair to fix problems that might prevent Windows from starting correctly e f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory A NOTE Ifyou are unable to boot start up your tablet and you cannot use the system repair media you previously created select models only contact support Using the Windows recovery tools To recover information you previously backed up see Windows Help and Support for steps on restoring files and folders To recover your information using Automatic Repair follow these steps Backing up your information 51 CAUTION Some Startup Repair options will completely erase and reformat the hard drive All files you have created and any software installed on the tablet are permanently removed When

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