Manual
Contents
1. Inside Provides intelligent information through its advanced indicators User friendly Indicators Zero Contamination Storage Saves you from the hassle of cleaning the tank Screw less front opening of the purifier makes servicing easy as it avoids dismantling the unit Front Panel Opening System Voltage Spike Guard Protects against power fluctuation a gt a As per standard test conditions 10 psi Input Pressure and 750 ppm TDS at 25 C sa USER FRIENDLY INDICATORS Introduces you to Advanced new era of modern amp useful indications in an easy to understand way Indication Sr No Application Condition Status 1 System Power Power On Green 2 Purification On Purifying Yellow 3 Tank Status Tank Full 4 System Fault Low Pressure lt P TECHNICAL SPECIFICATIONS Product TATA SWACH NOVA SILVER RO Application Suitable for Purification of tap water upto 2000 TDS and hardness below 500 ppm Purification Capacity Upto 8L hr Body Material ABS Dimensions H x W x Din mm 440 x 392 x 240 Inlet Water Pressure Minimum 5psi Maximum 35 psi Inlet Water Temperature 2 Cto 40 C Stages Sediment Pre Carbon RO Membrane Post Carbon Automatic Flushing System Yes Weight 10 5 kgs Tank Volume 4 Liters Membrane Type 50 GPD TLC Thin Layer Composite Booster Pump Voltage 24V DC Mains Voltage 160 270 V AC As per standard test conditions 102. TATA gP wach TATA NOVA SILVER RO WATER PURIFIER p D ar gt SILVER ACTION tra wech Silver lo WALL MOUNTED RO PURIFIER O USER MANUAL Contact us Toll Free Number 1800 2 585858 Email tataswach tatachemicals com bd FU Water Visit www tataswach com Quality ASSOCIATION MEMBER Table of Content Content Welcome Note The technology in your purifier RO Electronic Circuit Diagram Purification Process Diagram 4 Stage purification Advanced Features of your Tata Swach Nova Silver RO Water Purifier Technical Specifications General Instructions Installation Instructions Safety Instructions FAO Troubleshooting Warranty Policy Warranty Card D WELCOME NOTE Dear Customer Congratulations for bringing home the new Tata Swach Nova Silver RO Being the health minister of your home it is your conscientiousness to safeguard your family from water borne diseases The new Tata Swach Nova Silver RO Water Purifier includes the advanced RO technology and Silver Action Inside which acts as a shield of purity Its advanced features like user friendly indicators Tool less front opening and Zero contamination concealed storage tank ease your Mission Swach Jal by consistently providing clean and pure drinking water for your family This user manual will help you know your Tata Swach Nova Silver RO Water Purifier For an
3. aterline or the KFA is choked because of physical impurities inthe incoming water You can askyour plumber to check if this is the case The temperature of input water might have dipped drastically this will happen rarely The filters may be choked or the membrane needs replacement What should do ifthe storage tank is not getting filled This might be because of one or more of the following reasons Checkif the system power is ON and the indication is GREEN Check for any clogging in the incoming waterline A RED indication will be there to show low pressure if this is the case Check for leakages in the purifier and if found call the Tata Swach Toll free number 1800 2 585858 12 EY WARRANTY POLICY Your new Tata Swach Nova Silver RO Water Purifier is warranted against material defects arising from workmanship for a period of 12 months from the date of invoice by thefirstend user subjectto following conditions 1 During this Warranty period TATA CHEMICALS LTD TCL or its Authorized Service Provider ASP will replace or repair any part of the Tata Swach Nova Silver RO Water Purifier that in the opinion of TCL or its ASP arise due to faulty material or workmanship i e manufacturing defects Tata Swach Nova Silver RO s consumables which are RO membrane Sediment filter cartridge and GAC Cartridge are covered under one year warranty Only one single replacement will be done for each of the consumables during the warranty p
4. eparately at a cost To be noted that the life of 1st stage sediment filter depends upon the input water quality Standard test conditions have ISO coarse A4 dust in water which is passed through the cartridge for 9000Liters at a pressure of 60psi The life of GAC cartridge depends upon the organics chlorine etc present in the input water supply Under standard test conditions the life is measured as 9000 Litres with 2ppm chlorine water passing through the cartridge AUnder standard test conditions of running the system at 10psi input pressure TDS up to 750 PPM turbidity less than 5 NTU and temperature of 25 C Depending upon the inlet hardness and TDS levels the membrane may need to be replaced earlier than 2 years The life of GAC cartridge depends upon the organics chlorine etc present in the input water supply Under standard test conditions the life is measured as 6000 Litres with 2ppm chlorine water passing through the cartridge 7 ADVANCED FEATURES OF YOUR TATA SWACH NOVA SILVER RO WATER PURIFIER Purification Rate 8 0 Liters hour Auto Flush Mechanism Automatic Membrane Protection Auto Low pressure cut off Automatic system switch off below 5 psi pressure in input water to avoid dry running of booster pump Inlet Water Switch off Mechanism Blocks inlet water supply when no power is available to the system or system is not purifying Silver Impregnation technology which imparts longer life to cartridge Silver Action
5. eriod Every second replacement will be charged even though it may have to be changedin the warranty period The product s plastic body is not covered under Warranty and hence it must be handled with care to guard against breakage during transit and usage The customer will notify TCL customer care promptly about any defects noticed and give the ASP adeguate opportunity to inspect test and remedy them for which the customer will deposit the purifier if necessary with the company s service center along with original invoice in the city where the product was purchased Product so deposited for Warranty examination must be shipped freight prepaid TCL will be entitled to repair replace the defective part and retain the replaced part This Warranty is void if the unit is not installed by ASP and also if not operated under normal municipal well water conditions oris subjected to the temperature above 35 C This warranty is void if any kind of repair or alteration is done by customer or unauthorized service provider or for failures resulting from the lack of proper maintenance or faulty electrical conditions or non usage of Tata Swach genuine spare parts Input water pressure needs to be between 5 PSI and 35 PSI In case it is more than 35 PSI you need to use a pressure reducing valve and in case it is less than 5 PSI you need to use a pressure booster pump In case consumer chooses notto install the required any replacementof damaged
6. ils Name Telephone No Address Email Purchase Details Retailer Name City Invoice No Invoice Date Installation Date Service Providers Details Name Address Phone no Customer Signature Service Provider s Stamp Marketed By Tata Chemicals Ltd NOVA SILVER RO WATER PURIFIER Contact us Tata Chemicals Ltd Leela Business Park Andheri Kurla Road Andheri E Mumbai 400059 Toll Free Number 1800 2 585858 Email tataswach tatachemicals com Visit www tataswach com
7. ock orfire Do not bundle the power cord tightly together as it may cause damage If the cord or plugis wet unplug the unit and let it dry completely before subsequent use Unplug the unit before repair inspection or replacement to prevent any damage Do not plug into an outlet or power strip that is being used by several other appliances Use a separate outlet for the unit to prevent fire Shut the main water supply valve and unplug the power cord when not using foralong time Do not attempt to repair the power cord yourself Electric shock or fire may occur asaresult Remove any dust or water particles on the plug Never use benzene or gasoline to clean the plug Electric shock or fire may occur as a result Do not move the product by pulling the electrical cord Do not clean the system with wet cloth when p wer is on Use a moist cloth toclean the external surface of the purifier Operation Safety Instructions If water leaks from the product switch of the main supply close the KFA and call the customer service If the unit makes a strange noise or you notice an odd smell unplug immediately and callthe customer service Do not place candles cigarettes or any other flammable objects on and around the purifier If you have not consumed water from the Tata Swach Nova Silver RO purifier for more than 2 days drain the water from storage tank and refill for consumption Periodical cartridge replacement is a prerequisite for clean wate
8. ommended replacement cycle 9 months Stage 2 Bacteriostatic Granular Activated Carbon GAC This GAC Cartridge reduces chlorine bad taste and odour from the inlet water It also reduces volatile organic compounds and pesticides from water Recommended replacement cycle 9 months 9000Ltr Stage 3 RO Membrane This is the heart of your Tata Swach Nova Silver RO Water Purifier This National Science Foundation US NSF listed membrane has fine pores as low as 0 0001 micron in size to reduce water contaminants such as dissolved salts pesticides heavy metals and water borne micro organisms such as virus bacteria etc Dry membrane that comes with your system maximizes shelf life and is put in your system at the time of installation Recommended replacement cycle 2 years Stage 4 Bacteriostatic Granular Activated Carbon GAC with Silver impregnation technology This Post Carbon GAC cartridge imparts bacterio static property to the purified water and enhances the taste of water The silver impregnation technology used in this cartridge ensures improved bacteriostatic performance for the entire life of the carbon capacity This Silver Action Inside of the bacteriostatic GAC greatly reduces the chance of bio fouling and hence increases life of carbon cartridge Recommended replacement cycle 1 year 6000 Ltr If this cartridge chokes sooner than the recommended replacement cycle it is advisable to install a pre filter available s
9. onnect both GAC back in to the system 4 Connect the pipe to the inlet marked on the purifier In case you choose to install an additional pre filter available at an additional cost connect pipe to inlet of this pre filter and connect the outlet of pre filter to the inlet of purifier 5 DryRO membrane comes sealed in a pack and not pre fitted with your system to maximize shelf life Unpack and install the RO membrane 6 Plug in the power supply and check for any leakages from any of the connectors or pipes If leakage then refit If there is no leakage close the front cover of the purifier 7 Wait for a few minutes for the system to autoflush and then start filling the concealed storage tank 8 Drain outfirst 15 to 20 liters of purified water from the storage tank Your Tata Swach Nova Silver RO is now ready for use Familiarize your family members with operation and maintenance of the system If away from home If the purifier is not going to be used for more than 2 weeks shut off the system and drain the stored water wa SAFETY INSTRUCTIONS Electrical Safety These safety instructions must be read carefully to ensure your safety and prevent property damage 10 11 Ensure that the local voltage accords with the system voltage to prevent electricshockorfire Do not use a damaged power cord or plug ora loose outlet Do not unplug by pulling the cord or handle the plug with wet hands This may resultin electric sh
10. parts dueto fluctuating input pressure shall be on chargeable basis If assessed necessary by TCL or its authorised service provider 13 TCL or its ASP shall not be held liable for claims exceeding the cost of repair of the defectsin workmanship This Warranty Agreement shall not be interpreted to render TCL or its ASP liable for injuries or damages of any kind direct conseguential or contingentto persons or property TCL or its ASP shall not be held responsible by representative or buyer for failure to abide by any of the obligations of this Warranty Agreement if such failures are the result of circumstances of Forces Majeure including but not limited to Acts of God like floods earthguakes etc ortransportation strikes labour disputes with outside suppliers or any other conditions beyond the control of TCL or its ASP TCL or its ASP cannot and shall not be held liable for any sickness or illness due to the consumption of drinking water from any water purifier supplied by TCL since TCL or its ASP does not have any control over the guality of input water maintenance of purifier and storage and consumption conditions of purified water This Warranty Agreement excludes all products component parts or damage to any part of this water purifier which in the opinion of TCL or its ASP have been subjected to misuse misapplication negligence alteration accident or operation contrary to TCL instructions or incompatibility
11. pe has free water flow path Avoid direct exposure to sunlight or humidity and ensure sufficient ventilation Ensure waste reject water pipe is connected to a drain point and water from reject water pipe is never consumed MP INSTALLATION INSTRUCTIONS PLEASE ENSURE THAT YOUR TATA SWACH NOVA SILVER RO PURIFIER IS INSTALLED BY ATATA SWACH TECHNICIAN ONLY Pre Installation Requisites 1 wu PWN 220V Single phase AC connection not more than 1 5m away from the point of installation of purifier The wire length supplied with the system is 1 5m Raw water supply with 2 nipple not more than 2m away Drain for rejected water not more than 2m away Space on the wallas per dimensions of the purifier Wall plane surface for mounting two screws and holding the machine Installation Instructions 1 Turn off the main water supply before accessing the nipple for connecting the Kitchen Faucet Adaptor KFA Use Teflon tape on the threads of the Kitchen Faucet Adaptor to connect the pipe Insert the KFA into the plumbing line and ensure threads are tightened Depending on the plumbing connection close the front end of the KFA using a tap Insert the inlet pipe in the KFA in the push fit Side Double pressthe pipeto ensure leak proof connection 2 Openthe front cover of the purifier by rotating the tap counter clockwise 3 Take out both the GAC cartridges one by one and use the pipe attached to the KFA to flush with water for 30 sec After flushing c
12. psi Input Pressure and 750 ppm TDS at 25 C ite GENERAL INSTRUCTIONS While our Service Technicians are trained to follow the installation safety guide itisimperativethatyou are aware ofthem 1 Match the packaging list with the items in the box 2 Always ensure that the Tata Swach Nova Silver RO purifier is installed by a trained technician w Tata Swach Nova Silver RO purifier must be wall mounted 4 Donotinstallthe purifier directly above an electric socket ul Ensure you use the plug provided with the purifier and do not change it unless recommended by Company s service technician 7 13 14 The length of the water inlet hose must be shorter than 2 meters to ensure sufficient pressure is available to the machine Always connect with cold normal water inlet only Do not use with hot water Do not confine water purifier in a cabinet Input water pressure needs to be between 5 PSI and 35 PSI In case it is more than35 PSI you need to use a pressure reducing valve and in case it is less than 5 PSI you need to use a pressure booster pump Either can be bought from the market or from the Company technician atan additional cost Inlet water TDS should not exceed 2000 ppm Hardness should not exceed 500 ppm Ensure the inlet and drain connections are properly connected and that the drain point is not blocked Avoid sharp bends in the connecting pipes ensuring inlet pipe and reject water pi
13. r Use Tata Swach genuine with Tata Swach logo purifier products to maintain expected product life span and performance Flushing is necessary after any cartridge replacement Do not expose the unit to direct sunlight and high humidity environment The optimal room temperature for the unit is 4 C 50 C 10 EY FAQ TROUBLESHOOTING What is the storage capacity of my Tata Swach Nova Silver RO Tata Swach Nova Silver RO has tank volume of 4 liters The process of filling the tankis fully automatic and when you take water out of the tank the purification process automatically starts and refills the storagetank What is the purification rate of my Tata Swach Nova Silver RO Tata Swach Nova Silver RO can purify water up to 8 L hr However time taken to purify water depends upon the life of filters the input water pressure TDS and other impurities presentin water Which consumables require periodic replacement Consumables such as the Sediment Filter cartridge Pre and Post GAC cartridges amp RO membrane need periodic replacement depending upon the service schedule Please note that the life of the consumables is dependent on the input water quality What should I do when there is no purified water in the tank In case there is no purified water in the tank you need to first check for any red indication on the user friendly indicator Please call Tata Swach Toll free number 1800 2 585858 for change of cartridges or any other assis
14. s pesticides chemical products etc are rejected during the process This gives you clean and safe drinking water for consumption Water Water Poed Water Drain Water 2 E PACK CONTENTS 1 Tata Swach Nova Silver RO Water Purifier 2 1 RO Membrane 3 User Manual 4 Installation accessories 2 Self Tapping Screws e 2 Plastic Anchor Plugs e Flexible Pipe 1 4 OD e Kitchen Faucet Adaptor KFA 2 ELECTRONIC CIRCUIT DIAGRAM 230V DC R B B SMPS 24 V DC COMMON RED R LOW PRESSURE O N NO BLUE NC B YELLOW R y PROCESS SOLENOID VALVE R GREEN POWER ON LED DISPLAY CARD R B AUTO FLUSH S V B Blue Wire NO Normally Open Y Yellow Wire NC Normally Closed R Red Wire G Green Wire BL Black Wire 59 PURIFICATION PROCESS DIAGRAM Solenoid Valve Feed Water Float Switch Inlet Valve 1st Stage gt 2nd Stage Low Pressure Switch 4th Stage le Faucet y Pure Water 3rd Stage Membrane Restrictor Reject Water to Drain AutoFlusl Y 4 STAGE PURIFICATION Stage 1 Sediment Filter Cartridge Coarse This is the first filtration process which reduces removes impurities from the inlet water These impurities may be particles such as dust and sediments which are above 5 micron in size The life of first sediment filter depends upon the inlet water quality Rec
15. tance required Howlong is the stored water in the Tata Swach Nova Silver RO safe to drink It is advised to drain out the stored water if not consumed within two days Howcan luse the reject water It is not recommended to use reject water for any kind of consumption However you may use it for gardening or cleaning floors What should do if any part of purifier gets broken Please call the Tata Swach Toll free number 1800 2 585858 Our technician will visit your house and guide you on the repairs required There will be a nominal visiting charge and all replacements shall be on a chargeable basis 11 Canlopen and service my Tata Swach Nova Silver RO It is notrecommended to open and service the purifier yourself Call our customer care ifyou face any issue which reguires servicing or opening the purifier What should I do if the output water tastes unusual This might be because of one or more of the following reasons Water is stored for too long in the storage tank Please drain the stored water and fill fresh water The filters membrane need to be replaced Call Tata Swach customer care and get them replaced or cleaned The input water quality has changed This will lead to a sudden change in the output water taste Please call the Tata Swach customer care to get your purifier checked What should Ido ifthe purification is taking more time This might be because of one or more of the following reasons The incoming w
16. with accessories not installed by TCL or its ASP or that have been repaired with component parts other than those manufactured by or obtained from TCL or its ASP In all such cases regular charges will apply This limited Warranty does not include service to diagnose a claimed malfunction in this unit TCL reserves the right to alter or improve design and specifications of Tata Swach Nova Silver RO at any time without any contingent obligations to prospective buyers or owners ofthe products previously sold Any disagreements and obligations based upon the purchase of Tata Swach Nova Silver RO products and thereby imposed on TCL or its ASP shall be governed by and construed according to the laws of India and subject to the jurisdiction of Mumbai Courts only Incase of product related queries or complaints kindly report the same on our Toll Freeno 1800 2 585858 or mail us at tataswach tatachemicals com 14 EY WARRANTY CARD to be filled by service provider Customer Copy Company Copy Product Details Model name Model Serial No Customer Details Name Telephone No Address Email Purchase Details Retailer Name City Invoice No Invoice Date Invoice amount Installation Date Service Providers Details Name Address Phone no Customer Signature Service Provider s Stamp Marketed By Tata Chemicals Ltd 16 Product Details Model name Model Serial No Customer Deta
17. y assistance we are just a call away O 1800 2 585858 Tata Swach Team ya THE TECHNOLOGY IN YOUR PURIFIER RO To fully understand the technology of Reverse Osmosis it is a must to understand normal osmosis Osmosis is a natural process that occurs in all living things For instance osmosis permits water and nutrients absorption through the root system of plants similarly nutrition is assimilated from blood to cells in human bodies So if a semi permeable membrane separates a dilute solution and a concentrated solution pure water will flow from dilute to the concentrated sideand willtryto balancethe concentrations on both sides This phenomenon is called Osmosis The RO membrane is not permeable to dissolved salts and only pure water can move across a RO membrane If pressure is applied to the concentrated solution side the flow of water across a membrane can be reversed This phenomenon of moving pure water across a membrane from a high TDS solution is called as Reverse Osmosis Hence in Reverse Osmosis as the water exerts pressure on a semi permeable membrane the purified or permeate part enters through the pores of the membrane while the rejected or concentrate is diverted to the drain When the diameter of the pores is as low as 0 0001 microns pure water and a little guantity of minerals sodium potassium calcium and magnesium etc can pass through while other substances such as dissolved solids bacteria viruses metal
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