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Ezy2c User Manual Alerts Dashboard

1. WS Anderson G Scout Park 2 OBD Demo 1001 i OBD2 Demo 1000 ciol MI Rogers Car a Nar Nar z Gei D SPOT Demo Device C422 Bald tli ag Garfield STU 52 Peter STU 52 Roger oso 2 1 elang Coeeile H 1 ankst ja A750 ge cara Map dats 2013 Google Terms of Use Report a map error If you choose to receive an alert via the Website a pop up will appear on the Ezy2c dashboard as show above To acknowledge the Alert simply click on the Acknowledge box or to view the current location of the vehicle click on the View On Map box If you are not logged in to the Ezy2c Dashboard at the time the Alert was triggered the pop up box will appear when you next log into the system Ezy2c Training Manual Page 9 EZY C ONLINE GPS MONITORING 3 Editing Alerts To find an existing Alert you may search by Vehicle Location or Recipient Simply click on the appropriate box and make your selection The Alert Manager will display all Alerts relating the chosen Vehicle Location or Recipient or combination of all three Alert Manager Create New Alert Manage Existing Alert Search for existing alerts which have Vehicle s Any vehicle Location s Any location Recipient s Any recipient Manage Existing Alert Alternatively you may select then click Next Choose the Alert you wish to modify from the drop down box Select an Alert to Modify BE Breakdown Alert Exce
2. EZ 243 EZ 263 Breakdown EZ 263H EZ 273 EZ Custom 273H a DOU FogIn Driver Console Unit DCU Custom Bypassed DCU Unauthorised Driver Console Unit DCU Custom Driver DCU Unfit Driver Driver Console Unit DCU Emergency EZ 263 EZ 263H EZ 273 Braking EZ 273H Pendant Dash SOS Emergency SOS feature on EZ 263 EZ Standard 263H EZ 273 EZ 273H Excess EZ 263 EZ 263H EZ 273 Acceleration EZ 273H TrackPod This alert is triggered by a dash mounted button pressed by driver of vehicle The alert is intended to advise that the vehicle is broken down and the driver needs assistance This alert is a custom alert which identifies when the DCU has lost communication with the Ezy2c tracking device This may be caused by Driver turning off DCU cable removed or power lost to DCU This alert is a custom alert identifying when a driver bypasses the login screen on a DCU This alert is available with Driver ID function on the DCU and is triggered when a driver enters an incorrect login to the DCU This alert is available with Driver ID function on the DCU and is triggered when a driver responds No to the pre trip question Are you fit to drive This alert is triggered by an internal accelerometer in the device which detects emergency braking by the vehicle The sensitivity of the trigger may be adjusted Over the Air by the Ezy2c Helpdesk For this alert to operate the device must be conf
3. detected by the device but there is no GPS signal the device cannot find its location you may still receive the Alert A user would then be required to login to the Ezy2c dashboard to view the vehicle which would show the last point in time where a valid GPS signal was found Ezy2c Training Manual Page 5 EZY C ONLINE GPS MONITORING Schedule Pre Defined Schedule Always On 24 7 You may choose to set a pre defined schedule of when you would like the alert to trigger or you may choose to have the alert active always by selecting Always On 24 7 To select the time and day parameters use your mouse to click and drag through the time you wish to receive the alert Time parameters are set out in half hour blocks oe The example below shows an alert which would only be Reset sent between 7pm and 7am Monday to Friday and all day Saturday and Sunday oo ossBack O Netos Hame Tvpe Yehicle Locaton gt Settings Schedule Recipients When finished click Next gt gt Hii x E E EJ EJ Ezy2c Training Manual Page 6 EZY C ONLINE GPS MONITORING Now you may set up the recipients for the alert Alert Notification Recipients Names Type gt Vehicle Locaton gt Settings Schedule gt Recipients Note if you do not wish to receive an alert by email or SMS for example if you wish to only see the Alert in the Alerts Summary Report simply click on Alert Notification Recipients Afte
4. is movement with the l EZ 273H ignition off It is triggered if the device moves at greater than 15km h for more than 30 seconds This alert triggers when the trailer is connected or removed from the prime Trailer Connect TEE A EA Custom mover and must be set up at the time 263H EZ 273 EZ 273H of installation Used for trailer usage and security applications This alert triggers when the trailer is connected or removed from the prime Trailer Remove T ee Custom mover and must be set up at the time 263H EZ 273 EZ 273H l l of installation Used for trailer usage and security applications All vehicle mounted Ezy2c devices are Vehicle Voltage connected the battery of the vehicle Low E E ENIGER Anaa with the device able to detect when the voltage in a battery is low Ezy2c Training Manual Page 15 EZY C ONLINE GPS MONITORING 6 Journey Management Alerts Journey Management Alerts are a safety feature of the system and are designed to notify a user of the safe arrival at a destination When creating a Journey Management Alert there are a few additional options When configuring your alert in Alert Settings amp Schedule there is an additional Escalation Type e If you select None from the dropdown box the Alert will be sent only once Escalation type e If you choose Continuous the alert will be sent every 15 minutes until a recipient replies to the email alert Continuous E Send ale
5. ONLINE GPS MONITORING Ezy2c User Manual Alerts Dashboard Prepared by Ezy2c August 2014 EZY C ONLINE GPS MONITORING Accessing Alerts Dashboard The Alerts Dashboard is a fully customisable alerting suite which allows users to set up an alert trigger when certain events occur An alert may be set up to be sent as an Email SMS or added to the Alerts Summary Report which appears in the Reports Suite For example a user may set up a tamper alert to be emailed or a speeding alert be sent to a mobile phone by SMS A full list of available alerts and their purpose may be found in the Glossary at the end of this document Map View List View Reports To access the Alerts Dashboard go to Menu and select Settings HelpCentre Ezy2c Training Manual Page 1 EZY C ONLINE GPS MONITORING 1 Creating Contacts Before creating an alert it is important to first set up the contacts to whom you wish the alerts to be sent To set up a contact go to contact settings eee a a 2 GY EZY Select User Settings Fleet Settings Driver Settings Dashboard Settings Alert Settings Contact Settings If you wish to edit or delete an existing contact choose Edit Delete ll To create a new contact select New Contact and then enter the contact details ensuring you select the correct time zone for the recipient and tick the daylight saving time DST box if applicable New Contact First Name Surname Mobile e g 04XXXXXX
6. Summary Rept Select Device From 19 12 2011 0 00 To 29 12 9011 23 59 l 2 F es Alerts Summary Report A A Alert type filter All Alerts D Type Vehicle Time Speed Speed Zone Toll Road Driver Location 27893 speeding 6 Double 2011 12 19 19 14 18 106 4 n 4 57Km 55W of Coolongolook HSWLIFACIFIC HIGHWAY BOOLAMBAYTE 27909 speeding 6 Double 2011 12 19 21 51 48 108 6 n 5 227Km SSW of Wyong HSW SYDNEY MEWCASTLE FREEWAY CENTRAL COAST 27973 excessbraking Sweeper CW 2011 12 20 19 01 16 54 3 50 n 1 36Km SW of Kensington VIC MELBOURNE 27976 excessbraking Sweeper CW 2011 12 20 20 17 41 48 5 70 n At Tullamarine VIC 60 SHARPS RD BRIMBANK 27982 speeding 6 Double 2011 12 21 03 24 06 107 4 n 11 17Km 55W of Nabiac HSW 1304 PACIFIC HIGHWAY COOLONGOLOOK 27983 speeding 6 Double 2011 12 21 04 21 14 106 2 n 6 6Km NE of Herons Creek MSW PACIFIC HIGHWAY HERONS CREEK 27985 excessbraking Sweeper CW 2011 12 2104 35 45 68 5 60 n At Kensington VIC HOPKINS ST MARIBYRNONG 27992 excessbraking Sweeper CW 2011 12 21 04 55 50 0 0 50 n At Kensington VIC MELBOURNE 28092 excessbraking Sweeper CW 2011 12 21 11 51 01 50 0 50 n 2 76Km NNW of Gladstone Park VIC 154 WESTERN AWE HUME PRINT 01 04 46 22 12 2011 UTC Ezy2c Training Manual Page 11 5 Glossary See below list of available alerts and their purpose EZY C ONLINE GPS MONITORING Ezy2c Hardware az Dash mounted button on EZ 233
7. XX Email e g user domain com au Web Alerts Timezone UTC 10 00 Canberra Melbourne Sydney Brisbane DST When entering details you may enter a mobile number for SMS Alerts an Email for Email Alerts you may tick the Web Alerts box to receive the Alert as a Pop Up on the Ezy2c Dashboard Ezy2c Training Manual Page 2 EZY C ONLINE GPS MONITORING 2 Creating Alerts To create a new alert go to Alert Settings R 27 ZZ DOP EZY Select User Settings Fleet Settings Driver Settings Dashboard Settings Alert Settings Contact Settings Select Create New Alert then click on Next Alert Manager Create New Alert Manage Existing Alert You may customise the name of your alert by entering text in the Name box This will appear in the body of your email SMS alert Select the Alert Type you wish to set up using the drop box Note a full description of each alert is available in Section 5 Glossary Alert Name amp Type Name Type Select Type A Name Type Vehicle Location gt Settings Schedule gt Recipients Then select Kine Ezy2c Training Manual Page 3 EZY C ONLINE GPS MONITORING To select the vehicles you wish to apply the Alert you may tick the box marked All This will choose all vehicles within your fleet If the Alert is a Location based alert Location Speeding Location Enter Location Exit click on the Location s box to choose the applicable locat
8. az Location Enter Location Exit Location Speeding Movement Start Movement Stop Movement without ignition Roll Over Service Due Service Due by Hours All Devices Standard All Devices All Devices EZ 263 EZ263H EZ 273 EZ 273H EZ 263 EZ263H EZ 273 EZ 273H All Devices EZ 263 EZ 263H EZ 273 EZ 273H All in vehicle devices All in vehicle devices EZ 263 EZ 263H EZ 273 EZ 273H This is a server based alert and is triggered when a device sends a return outside a location followed by the next return being sent inside a location This is a server based alert and is triggered when a device sends a return inside a location followed by the next return being sent outside this location This is a server based alert and is triggered when a device sends a return in a location which exceeds the speed limit which is configured in the Alert Settings This alert is a custom alert displaying movement start and stop Not commonly used in normal applications This alert is a custom alert displaying movement start and stop Not commonly used in normal applications This alert is a theft type alert which is triggered by the Ezy2c server when the ignition is off and the server receives two Health Checks from the device which are more than 500 metres apart This alert is triggered by an internal accelerometer in the device which detects when the device rolls
9. igured correctly at installation by the installer contacting the Ezy2c Helpdesk This alert is triggered by a pendant or dash mounted button pressed by driver of vehicle The alert advises a person is in distress and requires urgent assistance This alert is triggered by an internal accelerometer in the device which detects rapid acceleration by the vehicle The sensitivity of the trigger may be adjusted Over the Air by the Ezy2c Helpdesk For this alert to operate the device must be configured correctly at installation by the installer contacting the Ezy2c Helpdesk Ezy2c Training Manual Page 12 EZY C ONLINE GPS MONITORING Ezy2c Hardware az Excess Braking Excess Cornering Excess Idle GPS Antenna Removed GPS Antenna Short Circuit High Impact Ignition Curfew EZ 263 EZ 263H EZ 273 EZ 273H TrackPod EZ 263 EZ 263H EZ 273 EZ 273H TrackPod EZ 263 EZ 263H EZ 273 EZ 273H EZ 263 EZ 263H EZ 273 EZ 273H EZ 263 EZ 263H EZ 273 EZ 273H EZ 263 EZ 263H EZ 273 EZ 273H All in vehicle devices Standard This alert is triggered by an internal accelerometer in the device which detects harsh braking by the vehicle The sensitivity of the trigger may be adjusted Over the Air by the Ezy2c Helpdesk For this alert to operate the device must be configured correctly at installation by the installer contacting the Ezy2c Helpdesk This alert is triggered by an
10. internal accelerometer in the device which detects excessive cornering by the vehicle The sensitivity of the trigger may be adjusted Over the Air by the Ezy2c Helpdesk For this alert to operate the device must be configured correctly at installation by the installer contacting the Ezy2c Helpdesk This alert is triggered by the device when a vehicle is ignition on but hasn t moved for a specific period The default setting is 15 minutes however this may be adjusted Over the Air by the Ezy2c Helpdesk This alert is triggered by the device which detects when the screw connection for the GPS Antenna is removed When the antenna is removed the device is unable to calculate its location This alert is triggered by the device which detects when there is a short circuit of the wiring connection of the GPS Antenna This is commonly triggered when the wiring is cut When the antenna has a short circuit the device is unable to calculate its location This alert is triggered by an internal accelerometer in the device which detects when a vehicle is in an impact type accident This alert is a server based alert and is triggered when a vehicle ignition is turned on inside the set parameters established in the Alerts Notification Scheduler See section 2 Commonly this is used to alert for unauthorized after hours use or theft of a vehicle Ezy2c Training Manual Page 13 EZY C ONLINE GPS MONITORING Ezy2c Hardware
11. ion Journey ETA No Contact All in vehicle devices All in vehicle devices All in vehicle devices All in vehicle devices All in vehicle devices Custom This alert is a custom alert used for notifying where a vehicle is at the allotted time of departure for a journey This alert notifies that a vehicle is unable to be contacted at the allotted time of departure for a journey For example if a vehicle is out of mobile coverage and the Ezy2c device is not a hybrid unit The alert notifies that a vehicle has NOT arrived at the destination location at the allotted journey arrival time The alert notifies that a vehicle has arrived at the destination location and is sent at the allotted journey arrival time This alert notifies that a vehicle is unable to be contacted at the allotted time of arrival for a journey For example if a vehicle is out of mobile coverage and the Ezy2c device is not a hybrid unit Ezy2c Training Manual Page 17
12. ion or multiple locations Further information regarding creating locations may be found in the Help Centre Alert Vehicles Vehicle s Au E Choose Vehiclefs Location s Choose Location s Name Type gt Vehicle Location gt Settings Schedule gt Recipients For individual vehicles click on the Choose Vehicle s box A list of your vehicles will appear Simply select each vehicle individually or multiple vehicles using the control shift key Alert Vehicles Vehicle s All E Melbourne 1 x Melbourne 5 X Melbourne 2 Melbourne 3 Melbourne 4 Melbourne 6 Next gt gt Melbourne 7 Melbourne 8 Namerrype gt Venice Locaol seunes surreume Recipients When finished cickon MERE Ezy2c Training Manual Page 4 EZY C This will take you to Alerts Settings amp Schedule where you are able to configure your alert Alert Settings amp Schedule Settings Escalation type None x Speed Limit 40 Kph Send alerts in service locations Show in alerts report Send on invalid GPS Schedule Pre Defined Schedule Always On 24 Name Type gt Vehicle Location gt Settings Schedule gt Recipients You may choose an Escalation option with each alert If you Escalation type None select None from the dropdown box the Aler
13. on its axis For this alert to operate the device must be configured correctly at installation by the installer contacting the Ezy2c Helpdesk This alert is an alert which is linked to the Service Due Report and sends an alert at the nominated number of km s before a vehicle service is due This alert is an alert which is linked to the Service Due by Hours Report and sends an alert at the nominated number of hours before a vehicle service is due This alert is a custom alert identifying if the SIM card slot on the device is closed Ginn inser EZ 263 EZ 263H EZ 273 custom This alert is a custom alert identifying EZ 273H if the SIM card removed or inserted EZ 263 EZ 263H EZ 273 EZ 273H This alert is a custom alert identifying if the SIM card slot on the device is opened Ezy2c Training Manual Page 14 EZY C ONLINE GPS MONITORING Ezy2c Hardware az This alert triggers when a vehicle l exceeds a pre set speed limit by Speeding All in vehicle devices Standard 10km h Standard setting is to alert at 110 km h This alert is a custom alert used for Standing Alert ata a reall notifying of vehicle which is stationary for an excessive period This alert is a custom alert used for sath Conn e notifying when the case of the device has been opened This alert is a theft type alert which is triggered by the device and senses Towing Alert EZ 263 EZ263H EZ 273 Standard when there
14. overage areas In this instance the time sent will reflect the time the vehicle re entered mobile coverage Ezy2c Training Manual Page 8 EZY C ONLINE GPS MONITORING Peter Brown EMAIL b OOvbt a RPBMe F OOK eG e v 42H To edit the information required in the message including changing font formatting and text size you may use the menu shown above If you wish to remove information which is included in the template simply delete the information from the body of the message To add information you may type free text direct in or click on the icons to add a description Simply hover the mouse over an icon to determine its meaning Website Notifiers Coldstream ara A Reloading in 28 Millgrove Warbut i GO 6 Patk in ville Eas Noori oa E TA E S Wen d Map View l List View Reports x Gladysdale Bin Lift All Vehicles History Vehicle History j Sweeper Report F Settings Notices Messenger Function Status Trips SnapShot Jobs _ Legend Show Locations Bum Locations and m State Journeys 7 _ Help Centre ae i aA p 1 Fleet Alans Car Alert Name SOS Emergency Vehicle Keypad Device Speed 44Km h Location 1 06Km NE of Winchelsea VIC Princes Highway Winchelsea Map Link Google Map Link Alert Time 02 10 2013 08 50 49 UTC 10 DST 0 Time Sent 02 10 2013 08 51 36 UTC 10 DST 0 eo Keypad Device
15. r selecting Add Recipient a drop down box will appear with a list recipients which have previously been set up in Contact Settings see Section 2 of this document for creating contacts Alan Roworth EMAIL ee EMAIL e u mlo aaneneseh Pina on 8H 2Le OR ZO Roger Ghent EMAIL Roger Ghent SMS Here you may choose to send an alert to a person by EMAIL Ea or SMS note charges may apply for SMS alerts or through LOCATION LOCATIONS a Pop up on the dashboard _ WEBSITE MAP LINK MAPLINK Alert Information ALERT TIME LASTALARM body A pop up box will appear asking if you want to change the message to EMAIL default or SMS default Name Type gt Vehide Location gt Settings Schedule gt Recipients The page at amo2 flsecure com says Do you want to change the message to EMAIL default By choosing OK the dashboard will format the email or SMS template in the most appropriate format The text box will then be populated with a default template of the message Ezy2c Training Manual Page 7 EZY C ONLINE GPS MONITORING The following outlines the list of identifiers you may include in a message Driver Information Only if you have purchased the Ezy2c Driver ID package you may include the driver information in the Alert message This DRIVER DRIVER information is found in Driver Settings under the Settings in the CONTACT CONTACT Main Dashboard FATIGUE WFATIGUE The Vehicle info
16. rmation includes the name of the vehicle Vehicle Information description which is found in Fleet Settings under the Settings in the Main Dashboard You may also choose to DESCRIPTION SDESCRIPTION include the Ezy2c Unit ID Speed of the vehicle the Ignition UNITID SUNITID Status On Off and the Registration Number which is also SPEED SPEED found in the Fleet Settings IGNITION SoIGNITION REGO REGOS Location Information The location of the vehicle at the time of the alert may include the ee o Location as referenced by Google Maps the Latitude and Longitude as LOCATION SLOCATIONSS l link to G le M anec ti Pisce h LATITUDE LATITUDE E A A E eae LONGITUDE LONGITUDE May be viewed from the email on a computer connected to internet of MAP LINK Google Map Link a web enabled smartphone from the email or SMS Road Information The message may show road information which may include the Advisory Speed Zone if available and whether the alert was triggered whilst on a Toll Road SPEED ZONE ADVSPEED TOLL TOLL Alert Information Finally the Alert Information section of the template includes the time the alert was triggered the time the message was sent anda reference audit code which allows users to reconcile messages ALERT TIME LASTALARM received against the Alerts Summary Report TIME SENT SS TIMESENTS AUDIT CODE AUDIT Note the Alert Time and Time Sent may differ if an alert was triggered out of mobile c
17. rts in Secondary e If you choose Secondary the alert will be sent to the Secondary Recipient after 15 minutes if the main recipient does not reply to the email alert Resend rate 15 Minutes ba 15 Minutes The 15 minute Resend Rate is the default period Using the dropdown box you may choose an alternative 1 hour 4 hour or 24 hour period 1 Hour Cond Haire EPT ENRE Note the reply to the Alert must be by email not E Send alert 4 Hours ations 24 Hours SMS and there is no requirement to add any text simply select reply and send to the email Alert When setting up Alert Notifications and additional drop box will appear on the right where you may choose whether the Recipient is the Main Recipient or Secondary Recipient Alert Notification Recipients Peter Brown EMAIL Type Main recipient Main recipient Secondary recipient TERETNE S EFE ORB 00 BBTO J b lf im a a SoALERTNAME The Main Recipient will receive the Alert the first time it is triggered The Secondary Recipient will receive the Alert 15 minutes or alternative Resend Rate if chosen after the Main Recipient unless the Main Recipient replies to the Email Alert Ezy2c Training Manual Page 16 EZY C ONLINE GPS MONITORING Journey Management Alert Descriptions Ezy2c Hardware az Journey ETD Journey Starting Journey ETD No Contact Journey ETA Not at Destination Journey ETA Reached Destinat
18. ssive Idle Heavy Braking Next Service Due SOS Pendant Alert Speeding Theft Moving with Ign Off Vehicle Accident Vehicle Roll Over nd W Once the Alert has been selected click Edit to amend the Alert or Delete if you wish to remove the Alert Ezy2c Training Manual Page 10 EZY C ONLINE GPS MONITORING 4 Alerts Summary Report The Alerts Summary Report is part of the Ezy2c report suite is accessed by clicking Reports under Menu on the right hand side of the dashboard EZY Nay Select Repo Select Device z From 20 12 2011 00 TO 20 12 2011 23 59 9 Melbourne SS01 Melbourne S802 Melbourne SSO3 Melbourne SS04 Melbourne SS05 Melbourne SS06 4 Click Run Melbourne SSO7 1 Choose Report Melba fne SS99 ezy2c reports 3 Select Date Range Please select report type device and report period Then click Run 2 Choose Vehicle This report shows alerts which have been set up in the Alerts Dashboard where the alert is configured to Show in alerts report The report may be run on a specific vehicle or if you run the report with Select Vehicle it will show the whole fleet The report includes e D this is the audit code for the alert e Type of Alert e Vehicle e Date and time of Alert e Speed and speed zone if available e Whether the vehicle was on a toll road e Driver if Ezy2c Driver ID package has been purchased e Location of Alert EZY Nay Alerts
19. t will be sent Hone only once If you choose Continuous the alert will be sent every 15 minutes until any recipient replies to the email alert Note the reply to the Alert must be by email not SMS and there is no requirement to add any text simply select reply and send to the email Alert For a Location Speeding Alert you may choose the speed at which you would like the Alert to trigger when a vehicle is Speed Limit 40 Kph moving in a defined location s Note this option will only appear for a Location Speeding Alert Send alerts in service locations When setting up a location in the Ezy2c Dashboard you may select a location as a Service Location By default alerts will not send if they are triggered in a Service Location This feature is designed to prevent false alerts being triggered when a mechanic is working on a vehicle If you still require an alert to be sent when in a Service Location simply check the box O Show in alerts report If you wish the alert to show in the Alerts Summary Report select this box You may choose to receive an Alert by Email SMS of simply added to the report or a combination of all three Further information on the Alerts Summary Report is in Section 4 of this document El Send on invalid GPS By selecting this box you will receive an alert even if there is an invalid GPS when the alert was triggered For example if a vehicle is in an underground car park and a High Impact Accident is

Ezy2c User Manual Alerts Dashboard

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