USER INSTRUCTIONS THE CLEAR™220 SERIES
Contents
1. on the remote control program toggle key If your needs change over time the combination of lis tening programs can be altered The optional Zen program may be used with amplifi cation so that both the surrounding sounds and the Zen tones are heard together Or it may be used alone without amplification in quiet when you are not re quired to hear surrounding sounds The duration of the Zen play time can be set by your hearing care professional according to your needs Benefits The Zen program may provide a relaxing listening background for some people When the Zen program is used in a tinnitus management program its wearer may experience some relief from tinnitus A CAUTION Use of the different Zen programs may interfere with hearing surrounding sounds including speech The programs should not be used when hearing such sounds is important Switch the hearing aid to a non Zen program in those situations A CAUTION If you perceive decrease in loudness tolerance of sounds speech not as clear or worsening tinnitus contact your hearing care professional Switching between the listening programs Each time you change program via a remote control an acoustic indicator will sound unless this function has been disabled Program 1 Message or one short beep Program 2 Message or two short beeps Program 3 Message or three short beeps Zen Message or tone If you change program the change will2. used daily to reduce the amount of moisture inside the hearing aid See the instructions enclosed with the drying kit 29 WARNINGS LN wesw Hearing aids and batteries can be dangerous if swallowed or used improperly Swallowing or improper use can result in severe injury or even fatalities In case of ingestion contact a physician immediately e Keep hearing aids and their parts accessories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves Do not change batteries in front of them and do not let them see where you keep your battery supply Discard used batteries carefully e Batteries are very small and can easily be mistaken for pills or the like Never put a battery or hearing aid in your mouth for any reason as you may risk swallowing it 30 Linne e Risk of explosion if battery is replaced by an incorrect type or recharged Dispose of used batteries according to the in structions e Never allow others to wear your hearing aid as this could cause permanent damage to their hearing e When selecting a listening program please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds e g traffic warning sig nals e The hearing aid is made of modern non allergenic materials Nonetheless in rare cases skin irritation may occur If you no tice skin irritation i
3. EX DEX is matched with and the CLEAR CLEAR hearing aids hearing aids are not matched The wearer a The battery in a Replace battery in hears inter one of the hearing one or both hearing rupted aids has expired aids speech on b Strong electro b Move away from and off from magnetic interfe known sources of the hear rence in the interference ing aids or vicinity no speech muted from the trans mitting ear 28 CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care Here are some things you can do to prolong the life of your hearing aid A CAUTION Turn off your hearing aid when it is not in use Remove the battery if the hearing aid will not be used for several days e When the hearing aid is not in use keep it in its case in a cool dry location out of reach of children and pets Do not expose the hearing aid to extreme temperatures or high humidity Make sure to dry the hearing aid thoroughly after heavy perspiration such as that which may occur during intense physical activity e g playing sports Avoid dropping your hearing aid perform cleaning and bat tery changes while holding the hearing aid above a soft sur face e Do not wear your hearing aid while in the shower or swim ming or when using a hair dryer perfume hair and body sprays or gels such as suntanning lotions or creams e In environments with high humidity a drying kit may be
4. WIDEX CLEAR 220 STAY IN SYNC WITH LIFE USER INSTRUCTIONS THE CLEAR 220 SERIES C2 PA RIC Receiver in canal YOUR WIDEX CLEAR 220 HEARING AID To be filled out by the hearing care professional Date Battery size CONTENTS SYMBOLS rerni ere cedanta sea te Ge be Gee wanda 4 THE HEARING AID 0 00 c cece eee eee eee 5 Right left identification c cece eee eee ee 9 Acoustic indicators 0 00 ccc cece cece nena 9 The battery 0 cc eects 10 Inserting the battery 0 cece eee eee 10 Low battery indication 0 cece eee 12 Turning the hearing aid on and off 13 Volume adjustment 0 0 cece eee eee eee 14 Listening PrograMS 0 cece cee eee eae 15 Switching between the listening programs 19 A hee eee ee ee E eee eC ee 19 Using a telephone nananana anann nrnna 20 Positioning the hearing aid in the ear 21 Removing the hearing aid 0 cee eee eee 22 GIGANI OES 2582 eet tet E Saas fatale acd aa eh aca end cane 23 ACCESSORIES ote cicies sid oadieaadeaans E E 25 IN CASE OF MALFUNCTION 0000000es 26 CARING FOR YOUR HEARING AID 055 29 WARNINGS i oie widen tira iaeiei a edie aclee 30 ADVICE cepice ritenete uero eidd eee ioe 33 REGULATORY INFORMATION 000000000 34 SYMBOLS The following symbols will be used throughout the manual A WARNING Messages with
5. apply to both your hearing aids Zen This optional program is accessed via a long press two secs on the program button on the RC DEX A short press then allows you to cycle through the available Zen styles You can exit Zen by pressing and holding the program button on the RC DEX for two seconds optional Using a telephone C When using a telephone we rec ommend that you hold the tele phone against your head at an angle above your ear rather than directly against the ear If the sound is not optimal try moving the telephone earpiece to a slight ly different position 20 Positioning the hearing aid in the ear Insert the earpiece in the ear canal while holding the lower part of the earwire It may help to pull the outer ear backwards and upwards with the opposite hand Place the hearing aid behind the ear so that the hear ing aid and earwire rest comfortably on the ear close to your head The illustrations show a closed ear tip For further infor mation on ear tip earmould types anchors and proce dures see the separate ear set user manual provided 21 Removing the hearing aid Remove the hearing aid from its position behind the ear Carefully pull the ear tip out of the ear canal while holding the lower part of the earwire 22 Cleaning The following cleaning accessories are available for the hearing aid and ear set Please see user manual Earsets for Widex BTE hearing aid
6. erienced radio TV technician for help NOTE This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter This equipment complies with the Industry Canada RF radiation exposure limits set forth for an uncontrolled environment as per IC RSS 102 Issue 3 Changes or modifications to the equipment not expressly approved by Widex could void the user s authority to operate the equipment 35 CE 0459 Hereby Widex A S declares that this C2 PA is in com pliance with the essential requirements and other rel evant provisions of Directive 1999 5 EC A copy of the Declaration of Conformity can be found at http www widex com N26346 36 Hearing aids accessories and batter ies should not be disposed of with normal household waste Please consult your na tional Widex distributor for advice on how to dispose of these items 37 38 39 X a Manufacturer WIDEX A S Nymoellevej 6 DK 3540 Lynge 0459 Denmark www widex com UIA e 9 514 0171001 01
7. f you have a remote control please also refer to the user instructions for this A CAUTION If the volume in the hearing aid is generally too loud or too weak or the reproduced sounds are distorted or if you would like any further information consult your hearing care profes sional To mute the hearing aid with a remote control Keep pressing the volume down key on the remote control after the long beep tone has sounded and un til it stops Pressing one of the volume keys briefly will bring back the sound Listening programs By default your hearing aid has one listening program Master If you have a remote control three of the following pro grams including Master can be made available plus the optional Zen program called Zen Please also refer to the user instructions for your remote control Master Standard Music For listening to music TV For listening to the TV Comfort Attenuates background noise Reverse focus Focus on sounds from behind Audibility Extender Makes high frequency sounds audible Zen optional Randomly plays harmonic tones Contains one style Compound programs The Master program in one ear and Zen Audibility Extender or Reverse focus in the other Zen optional Special Zen program with up to three different Zen styles Accessed via a long press two sec
8. inimal 0 dB HL to moderately severe 80 dB HL and all hearing loss configurations They are to be prescribed by licensed hearing health care professionals audiologists hearing aid special ists otolaryngologists who are trained in hearing re habilitation as well as tinnitus management Description of device Your CLEAR hearing aid is used with an ear set which consists of an earwire and an earpiece in which the receiver is placed The hearing aid uses a proprietary wireless technology WidexLink to enable communica tion between the left and the right hearing aids as well as between the hearing aids and the DEX accessories Your hearing aid may be provided with an optional lis tening program called Zen It makes musical tones and sometimes a rushing noise in the background These sounds are shaped according to your hearing loss Right left identification Qi The arrow shows the position of the identification mark red mark right and blue mark left YD Acoustic indicators The hearing aid may be set to produce a signal to indi cate the use of certain functions The signal may be a spoken message or tones adjusted by the hearing care professional in consultation with you The signal can also be deactivated Adjusting volume Tone Off Confirming program button use ited Off Changing program Message Tones Off Starting up the hearing aid Message Tone Off Warning about low batter
9. n or around your ear or ear canal contact your hearing care professional LS wien e Be aware that the use of any type of hearing aid may involve a slightly increased risk of infection in the ear canal An infec tion can arise as a result of inadequate ventilation of the ear We therefore recommend that you remove the hearing aid and ear set from your ear at night to allow the ear canal to be ventilated Make sure that you clean and inspect your hearing aid and ear set as required If an infection occurs you should seek medical attention and contact your hearing care profes sional for advice on how to disinfect the various hearing aid parts Do not under any circumstances use alcohol chlorine or similar substances e Widex hearing aids are not certified for use in mines or other areas with explosive gases 31 TA Do not wear your hearing aid during radiation X rays MRIs CT or other medical treatments and scans The emissions from these procedures as well as from other types of radiation such as that in a microwave oven can damage your hearing aid Radiation from for example room surveillance equipment burglar alarms and mobile phones is weaker and will not dam age the hearing aid but may create audible interference A CAUTION e Your hearing aid has been tested for interference according to international standards Nevertheless it is possible that unforeseen interference may occur in the hea
10. ng the hearing aid will function after the low battery indication varies from one case to another We recommend that you always have a spare battery with you Ae Never leave an exhausted battery in the hearing aid Exhausted batteries may leak damaging the hearing aid AN amie Your hearing aid may stop functioning for instance if the battery is exhausted You should be aware of this possibility in particular when you are in traffic or are otherwise dependent on warning signals Turning the hearing aid on and off The battery drawer of the hearing aid also functions as the on off switch Close the battery drawer to turn on the hearing aid An acoustic indicator will indi cate that the hearing aid has been switched on unless this function has been disabled Open the battery drawer to turn off the hearing aid Please remember to turn off the hear ing aid when it is not in use Remove the battery if the hearing aid will not be used for several days Volume adjustment The hearing aid volume is adjusted automatically in ac cordance with your sound environment Ordinarily you cannot fine tune the volume in your hearing aid However if you have a remote control the option of fine tuning becomes available Any volume adjustment via the remote control will af fect both hearing aids For any adjustment of the steps in which volume in creases or decreases consult your hearing care pro fessional I
11. nications Commission and Industry Canada Statement FCC ID TTY C4PA IC 5676B C4PA This device complies with part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged 34 to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an exp
12. our ENT doctor physician Your hearing may have changed Contact your hearing care professional 26 Problem Potential cause Solution The hearing aid whistles continuously Your ear is blocked by earwax Contact your ENT doctor physician The earwire is yellow and stiff Contact your hearing care professional The ear tip is not correctly placed in your ear canal Take the ear tip out and reinsert it The ear tip fit is too loose Contact your hearing care professional The receiver is not adequately secured in the ear tip Closed and open ear tip Replace the ear tip If the problem persists contact your hearing care professional Custom ear tip Contact your hearing care professional The receiver is inserted in the wrong hole Closed ear tip Remove the ear tip and insert the receiver Your two hearing aids are not working in synchrony The connection between the hearing aids is lost Turn the hearing aids off and on again 27 Problem Potential cause Solution The hearing a The RC DEX is a Move the RC DEX aids do not used beyond closer to the CLEAR respond the transmission hearing aids with a cor range gt 1m b Move away from responding b Strong electro known source of EM change in magnetic interfe interference volume or rence in the c Check with dispenser program to vicinity to make sure RC the RC DEX c The RC D
13. ring aid due to electromagnetic radiation from other products such as alarm systems room surveillance equipment and mobile phones Although your hearing aid has been designed to comply with the most stringent international electromagnetic compatibil ity standards the possibility cannot be excluded that it may cause interference with other equipment such as medical de vices e Never try to open or repair the hearing aid yourself 32 ADVICE NOTE e The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions However the hearing aid can help you to make the best possible use of your remaining hearing ability You should also bear in mind that it can take time to get used toa new hearing aid and new sounds In most cases using the hearing aid infrequently will not per mit you to gain full benefit from it The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading The use of hearing aids increases the risk of accumulation of earwax Contact your physician ENT doctor if you suspect that a plug of earwax has accumulated in your ear Earwax may not only reduce your own hearing but also the effect of the hearing aid considerably It is a good idea to ask your phy sician to clean your ears a couple of times a year 33 REGULATORY INFORMATION Federal Commu
14. s 2 3 4 Contact your hearing care professional if you need ad ditional supplies of cleaning accessories 1 Cloth 2 Long wax removing tool 3 Short wax removing tool 4 Brush Selection depends on your ear set solution 23 Clean the hearing aid after use with the cloth provided LS iine Never use water or cleaning solutions to clean the hearing aid as this may cause it to malfunction When the hearing aid is not in use _ the battery drawer should be left open so as to ventilate the hearing aid and allow it to dry 24 ACCESSORIES A variety of assistive listening devices are available for your hearing aid e RC DEX e TV DEX e M DEX For help in determining whether you could benefit from a remote control or other accessories please consult your hearing care professional 25 IN CASE OF MALFUNCTION Problem Potential cause Solution The hearing The hearing aid is Make sure the battery aid is dead not turned on drawer is closed The earwire is Contact your hearing broken care professional The battery is dead _ Insert a new battery in or does not work the hearing aid The NanoCare wax Change the wax guard guard is blocked The hearing The battery is nearly Insert a new battery in aid volume is not powerful enough exhausted the hearing aid The NanoCare wax guard is blocked Change the wax guard Your ear is blocked by earwax Contact y
15. this heading indicate serious adverse reactions potential safety hazards and inadequate performance of device A CAUTION Messages with this heading indicate include information regard ing any special care to be exercised zN EE Not for general waste THE HEARING AID The illustration below shows the hearing aid with ear wire 1 Microphone openings 2 On off function 3 Nail grip 4 Earwire 5 Receiver 6 LED NOTE In addition to these user instructions a separate user manual is provided describing the various ear set solutions available for your hearing aid Ear sets for Widex BTE hearing aids Aua This booklet and the manual Ear sets for Widex BTE hearing aids contain important information and instructions Read these booklets carefully before you start using the hearing aid NOTE Your hearing aid ear set and accessories may not look exactly as illustrated in this booklet We also reserve the right to make any changes considered necessary Intended use The CLEAR hearing aids are intended as air conduction amplification devices to be used in everyday listening environments The CLEAR hearing aids may be provid ed with the Zen program intended to provide a relaxing sound background i e music noise source for adults who desire to listen to such a background in quiet Indications for Use The devices are indicated for individuals with a full range of hearing loss severity from m
16. y Message 4tones_ Off Service reminder Message Off Bold indicates standard setting The battery We recommend zinc air batteries Use a size 10 battery for the hearing aid To obtain replacement batteries please consult your hearing care professional It is important to take note of the expiry date and the recommendations regarding disposal of used batteries on the battery pack Inserting the battery Before inserting a new battery into the hearing aid remember to remove the adhe sive tab Once the tab has been removed the battery will start functioning after a few seconds A CAUTION Do not use batteries if there is a sticky residue from the tab or other unwanted substance as this can cause the hearing aid to malfunction Use the nail grip to gently swing the battery drawer open Do not press the drawer be yond the open position Place the battery in the drawer as illustrated so that the plus sign on the battery is facing towards you when you hold the hearing aid as shown You can use the battery magnet provided to steer the battery into place a a If the battery drawer does not close easily the battery is incorrectly inserted When changing battery it is a good idea to hold the hearing aid over a table Low battery indication An acoustic indicator will sound when the battery is nearly exhausted unless this function has been disa bled see page 9 Exactly how lo
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