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1. rana 6 TROUBLESHOOTING PROBLEM POSSIBLE CAUSES Error appears on the display Wrong code bloc appears on the display Lock out The safe does not open close and no Batteries completely dead messages appear on the display Electronic board out of order No messages appear on the display but the Display out of order safe works correctly The safe works correctly and the relative The motor or related power supply circuit is messages appear on the display but the autol order deadbolt does not move Wrong key Mechanical cylinder out of order The door does not open even though the safe Internal mechanism out of order works correctly the sound of the motor can Safe installed on a sloping surface be heard Strong friction on the deadbolt The door does not close even though the safe works correctly the sound of the motor can be heard Door misaligned An object is hampering the deadbolt action 6 1 SUMMARY OF DISPLAY MESSAGES Programming mode P A Error during firmware upgrade ESIGNO HOTEL SAFE USER MANUAL 101 EN DOCX 25 06 2013 25 28 QD gers rana OPENINGS LOG STAFF MEMBER STAFF MEMBER ROOM GUEST REASON FOR OPEN DATE TIME NUMBER GUEST NAME SIGNATURE NAME SIGNATURE REQUEST MODE SAFE CONTENTS NOTES ESIGNO_HOTEL_SAFE_USER_MANUAL_101_EN DOCX 25 06 2013 26 28 GD ingersot rana A QUICK GUIDE TO NSTALLING THE ESIGNO SAFE PREPARATION e Ta
2. am Ingersoll Rand Security Technologies CISA eSIGNO HOTEL SAFE USER MANUAL ESIGNO HOTEL SAFE USER MANUAL 101 EN DOCX 25 06 2013 1 28 CUD CHANGE LoG DATE FILE NAME AUTHOR REV APPR NOTES 24106 2013 eSIGNO hotel TT user 401 EN Costa P Balducci First version KEY WORDS eSIGNO DOCUMENT TEMPLATE Tech doc template 101 dot ESIGNO_HOTEL_SAFE_USER_MANUAL_101_EN DOCX 25 06 2013 2 28 ngersot and CONTENTS OFIANGE CONTENT 1 GENERAL INSTRUCTIONS inire anres rna 2 2 1 Identifying the parts Vs 2 2 Description of controls 3 1 Jw sisi suo 3 2 Changing Tactory Sel COGS 3 0 Setting th ccc ioco aded di Do en oue od dene dd dou 3 4 Security procedures siens A USING THE AFE Ts 4 1 Opening closing codes 4 2 Opening and closing the safe with the Guest code 4 3 Toe OU m E 4 4 Battery status 4 5 Opening the safe with the Master Codes 4 6 Table of Master code functions 4 7 Downloading the audit trail 4 8 Programming the Master 4 9 Setting the date and time 4 10 Viewing serial number and fir
3. 01 01 2013 12 00 20 Opened with key The table below lists all the possible types of operations Open i with Master 2 code with Master 3 code with key with guest code hidden ose with guest code visible hidden guest codes Download audit trail with visible guest codes Staff level 2 Change Master code Administrator level 3 Error due to when opening mechanical problem when closing Date time changed to Setting dateltime 000e bY user etung aate ume done bv DST Time changed by DST from one Dy HEE MMSSS tos HHSMMt55 Firmware update Block due to wrong codes entered N B when the safe is opened using the Master codes only the level of the code is displayed and not the digits that make up the code Security Code The audit trail file concludes with a window containing a Security Code This hexadecimal code can be used by CISA to guarantee the integrity of the file should disputes arise regarding the interpretation of the audit trail sms RE Security code 1122334455667 76889900112233445566 S Sons S should you need to verify the integrity of the audit trail file please go to the page Products CISA eSIGNO hotel safe on the www cisahotels com website and follow the procedure described ESIGNO HOTEL SAFE USER MANUAL 101 EN DOCX 25 06 2013 14 28 A Ca GD rana 4 8 PROGRAMMING THE MASTER CODES Master code
4. 3 you will not be able to carry out any maintenance operations To restore these functions you must replace the safe s electronic board CHANGING MASTER CODES LEVEL 2 AND OR 3 ALWAYS CARRY OUT WITH THE DOOR OPEN Press 1 then and then enter the Level Master Code Press to change Master Code 2 or to change Master Code 3 Enter the 8 digits of the new Master Code Repeat the 8 digits of the new Master Code SETTING THE TIME DATE AND DST TABLE always carry out with the door open Press then aml and then enter the Level 3 Master Code Press hh nn appears on the display enter hours and minutes dd nn appears on the display enter day and month yyyy appears on the display enter year Use keys and to select the DST table desired among the following options Europe USA no DST no table Australia or New Zealand Press to confirm the choice DOWNLOADING THE AUDIT TRAIL always carry out with the door open Insert an SD card in the slot on the top of the door with the electrical contacts facing the 002 of the Press Press KM then E and then enter the Level 3 Master Code then mull and then enter the Level 3 Master Press KM then E and then enter the Level 3 Master Code x Press audit trail with guest codes hidden or audit trail with guest codes visible Log dn blinks on the display and finally the message done appears 4 The log file can be re
5. battery warning L batt appears on the display when opening and closing the safe replace them as follows ACTION PICTURE Remove the door cover see relevant section 2 Press KMS The safe light will go out If it is on 4 Replace the dead batteries within 2 minutes making sure to match polarity the direction to insert the batteries is printed on the battery holder If this procedure is not completed within 2 minutes the date and time have to be reset Put the cover back in place see relevant section Check the date and time settings by pressing A If necessary set the date and time following the relevant procedure e Only use AA LR6 1 5V alkaline batteries e The 4 batteries used in the same safe must be the same type age and quality and must be replaced at the same time e Avoid inserting batteries with the wrong polarity causing external short circuits due to contact with metal objects or recharging flat batteries e CISA recommends you check the batteries at the end of each season e Always dispose of used batteries in the proper manner placing them in the containers provided for this purpose ESIGNO HOTEL SAFE USER MANUAL 101 EN DOCX 25 06 2013 22 28 GBD ingerson ity Technologie 2 REPLACING THE MECHANICAL OVERRIDE CYLINDER ACTION PICTURE aN the cover see relevant section m 2 the plastic cap on the door and then unscrew the screw which holds the cy
6. digit entered appears in Short beep as each key is its respective position when pressed complete yyyy appears on the screen Enter year Each digit entered appears in Short beep as each key is its respective position when pressed complete DST EUHR appears on the screen Use keys and to Possible no DST DST settings Short beep as each key is select either no DST DST given expressed as pressed Europe USA no DST DST nnn Australia or New Zealand Press EJ to confirm the done appears on the screen Long beep when settings orocedure is complete WARNING e he date and time set are lost if the batteries are disconnected for more than 2 minutes To check the safe s date and time settings close the door and press once followed by twice ESIGNO HOTEL SAFE USER MANUAL 101 EN DOCX 25 06 2013 16 28 a S GD oet 4 10 VIEWING SERIAL NUMBER AND FIRMWARE VERSION Follow the procedure below to view the serial number and the firmware version of the safe on the display mE ACTION DISPLAY ACOUSTIC SIGNAL Press KM and then The letter P appears on the Short beep as each key is screen pressed 2 Enter the level 3 Master The digits appear as they Short beep as each key is are entered when pressed complete L3 OP appears on the screen The 8 digit serial number Short beep as the key is operation code appears on the display in pressed two parts 1st part Sn NN 2n
7. note of the contents of the safe 6 Record any comments WARNING e Never carry out emergency openings if the guest is not present even if he she specifically asks you to e CISA recommends you always follow the above procedure and use the log annexed to this manual even if the safe is opened after the guest has left the room and checked out ESIGNO HOTEL SAFE USER MANUAL 101 EN DOCX 25 06 2013 10 28 ngersot and 4 USING THE SAFE The safe s functions are described in the sections below 4 1 OPENING CLOSING CODES Type of code Number of digits Guest code from 4 to 6 Master Staff 8 Master Administrator 8 Every time the safe is locked with a guest code level 1 this code is automatically memorised and requested the next time the safe is opened Anyone with Master code privileges levels 2 and 3 on the other hand can open the door but not lock it e perform various maintenance operations as described below Bearing this in mind CISA recommends you award privileges following a hierarchical pyramid scheme where only a limited number of people are familiar with the level 3 code while the level 1 code is for guest use When opening and closing the safe e if Error appears on the display a wrong code has been entered this message is accompanied by a beep whose tone is lower than that usually produced when pressing the keys e if no key is pressed for 8 seconds the procedure mus
8. set Master codes once they have been changed by the user Should you lose or forget the current Master Administrator code level 3 you will not be able to carry out any maintenance operations To restore these functions you must replace the safe s electronic board Follow the procedure below to change the Staff Master code level 2 ACTION DISPLAY ACOUSTIC SIGNAL screen pressed es the level 2 Master The digits appear as they are Short beep as each key is OP appears on the screen La MN operation code pressed code entered when complete pressed repeat appears on the screen 5 Repeat the new Master 2 The digits appear as they are Short beep as each key is entered when complete done pressed appears on the screen Long beep when orocedure is complete Follow the procedure below to change the Master Administrator code level 3 mE ACTION DISPLAY ACOUSTIC SIGNAL screen pressed 2 Enter the level 3 Master The digits appear as they Short as each key is OP appears on the screen Lame appears on the screen Short MR as the key is operation code a ee 4 Enter the new Master 3 The digits appear as they are Short beep as each key is code entered when complete pressed repeat appears on the screen 5 Repeat the new Master 3 The digits appear as they Short beep as each key is entered when complete done pressed appears on the screen Long beep when procedure is com
9. AA LR6 1 5V alkaline batteries e quick guide to installing and using the safe e 3mechanical override keys in a black plastic bag The following items are optional e socket for mains power inside the safe e 1 metre long cable with conductors without plug e service kit consisting of o Torx T25 screwdriver o 10mm spanner o SD card to download the safe audit trail also contains an electronic copy of this user manual After checking the above items close the safe to make it easier to move and position two or more safes are purchased together one set of these items is supplied for the entire batch and can be found inside the packaging labeled KEYS AND INSTRUCTIONS INSIDE ESIGNO HOTEL SAFE USER MANUAL 101 EN DOCX 25 06 2013 5 28 dm Ingersoll Rand Security Technologies 2 2 DESCRIPTION OF CONTROLS Please consult the figure below for the position of the controls on the safe door Show the guest how to open and close the safe using the guest code Displa Shows the numbers the guest has entered guiding him through the iind different operations From O to 9 used to set and enter the codes needed to open and close the door k When this key is pressed it cancels all procedures recently completed and deletes the display Pressing this key completes the procedure to store the guest code key and lock the safe it is also used for maintenance operations and to view th
10. ERY STATUS To check the safe s date time and battery status close the door and press MM once followed by twice The following screens will appear on the display one after the other e hour and minute expressed as hh nn day and month expressed as dd nn year expressed as yyyy no DST DST setting expressed as DST nnn battery status Battery status is displayed in one of the following ways e H batt batteries are charged e batt batteries are low with a residual autonomy of approximately 500 cycles e tooLoB batteries are dead the safe cannot be locked until the batteries have been replaced ESIGNO HOTEL SAFE USER MANUAL 101 EN DOCX 25 06 2013 18 28 ngersot and 4 13 UPGRADING THE FIRMWARE The firmware installed on the safe can be upgraded using a normal SD card The name of the firmware files is in the following format SFWvvrr bin where vv indicates the version and rrthe revision Follow the procedure below to upgrade the firmware mE ACTION DISPLAY ACOUSTIC SIGNAL Upload the upgraded firmware onto the SD card using a PC Insert the SD card in the slot on the door M Remove the batteries Reinsert the batteries L3code appears on the screen Enter the level 3 Master The digits appear as they code followed by 23 are entered when complete FUP flashes intermittently on the screen upgrade is complete done will appear on the complete a medium length screen in the event of an be
11. L Press 3 and then 233 The letter P appears on the Short beep as each key is Screen pressed 2 Enter the level Master The digits appear as they Short beep as each key is are entered when pressed complete L3 OP appears on the screen Press Code appears on the Short beep as the key is operation code screen pressed 4 Enter the new Master 3 The digits appear as they Short beep as each key is code are entered when pressed complete repeat appears on the screen 5 Repeat the new Master 3 The digits appear as they Short beep as each key is code are entered when pressed complete done appears Long beep when procedure the screen is complete ESIGNO HOTEL SAFE USER MANUAL 101 EN DOCX 25 06 2013 15 28 FD 4 9 SETTING THE DATE AND TIME The date and time must be set correctly if the audit trail is to be coherent with the actual times of the recorded events The safe s internal clock can be adjusted following the procedure below T DISPLAY ACOUSTIC SIGNAL screen pressed Md the level 3 Master The digits appear as they Short beep as each key is OP appears on the screen Press hh nn appears on the screen Short beep as the key is Operation code pressed 4 Enter hours and minutes Each digit entered appears in Short beep as each key is its respective position when pressed complete dd nn appears on the screen 5 Enter day and month Each
12. ad on any computer and its integrity can be verified online www cisahotels com Products CISA eSIGNO hotel safe OTHER MAINTENANCE OPERATIONS always carry out with the door open View serial number and a Bal Level 3 Master Code firmware version The 8 digits serial number appears on the display in two parts Adjust brightness of display KA Lev 3 Master Code Press or to adjust and to confirm The user manual can be found on the SD card provided with the Service Kit optional or requested at the following e mail address assistenzacasseforticisa irco com ESIGNO HOTEL SAFE USER MANUAL 101 EN DOCX 25 06 2013 28 28
13. and no acoustic signal is emitted when the safe is unlocked using the override key ESIGNO HOTEL SAFE USER MANUAL 101 EN DOCX 25 06 2013 20 28 dm Ingersoll Rand Security Technologies 5 SAFEMAINTENANCE oafe maintenance procedures are described in the paragraphs below The following tools are needed to carry out safe maintenance e Torx 25 screwdriver e 10mm spanner to adjust the door spring only N B the safe door cannot be dismantled in this model 5 1 CLEANING THE SAFE Use a soft cloth that has been slightly dampened with water or liquid detergent to clean the safe We recommend you do not use detergents containing alcohol ammonia or abrasive substances 5 2 ADJUSTING THE DOOR SPRING ACTION PICTURE Open the door and use the 10mm spanner to loosen the nut between the two hinges that hold the safe door in place Adjust the dowel until the desired degree for opening the door has been reached 5 3 REMOVING AND MOUNTING THE DOOR COVER Removing Open the safe door and use the Torx screwdriver to unscrew the screw that holds the door cover in place ESIGNO_HOTEL_SAFE_USER_MANUAL_101_EN DOCX 25 06 2013 21 28 GUD ity Technologie 2 Remove the cover 3 Keep the cover and Torx screw together in a safe place Mounting Position the cover placing it carefully over the LED lighting and screw the Torx screw tight 5 4 REPLACING THE BATTERIES If the low
14. d part NNNNNN The firmware version appears in this format F VVVV Each part appears on the display for 5 seconds and is repeated twice To view the following part press ESI To interrupt the sequence press KA ESIGNO_HOTEL_SAFE_USER_MANUAL_101_EN DOCX 25 06 2013 17 28 FD 4 11 SETTING THE BRIGHTNESS OF THE DISPLAY The brightness of the display can be modified to adapt to the lighting in the room where the safe is installed Follow the procedure below mE ACTION DISPLAY ACOUSTIC SIGNAL Press MM and then EI The letter P appears on the Short beep as each key is Screen pressed 2 Enter the level 3 Master The digits appear as they Short beep as each key is are entered when pressed complete L3 OP appears on the screen bright appears on the short beep as the key is operation code screen with the default pressed brightness 4 Press or to decrease bright appears on the Medium beep when or increase the brightness of screen with the level of maximum or minimum the display respectively brightness selected brightness Is reached short beep as each key is pressed Press to confirm done appears on the Long beep when procedure screen is complete N B please note that when the brightness of the display is increased battery life is reduced The right balance between these two parameters should be decided by the security manager 4 12 VIEWING THE DATE TIME AND BATT
15. e date time and battery status Mechanical If the safe is locked and cannot be opened electronically the door override cylinder can be opened using the mechanical override key provided Instructions Display TO CLOSE Close door Enter a code 4 to 6 digits e Press TO OPEN Enter your code 4 4 4 Mechanical override cylinder Keypad positioned under the instructions ESIGNO_HOTEL_SAFE_USER_MANUAL_101_EN DOCX 25 06 2013 6 28 CUD person rana dd 3 START UP 3 1 INSTALLATION Remove the safe from the packaging taking care not to scratch any furniture or floors it is placed on Position the safe on a horizontal not sloping surface that is strong enough and large enough to bear the weight of the safe and any objects it may contain when installed If the model is fitted with an internal power socket and therefore has a cable at the back of the safe it must be connected to the electric mains by professional electricians only in compliance with regulations in force in the country where the safe is being installed The cable is one metre long and is not supplied with a plug The safe s internal power socket is 16A 250Va c Open the safe by entering the code 555555 secure the safe to the wall and or a shelf using the two holes on the back wall or the four holes on the base respectively A BOTTOM VIEW 6 HOLES 8 mm 90 00 WARNING e Avoid using sil
16. e safe must be installed in an environment with the following conditions 0 50 Relative humidity 0 90 96 e the safe is not fire resistant or waterproof e the safe must not be exposed to the elements e do not install the safe in hot or damp locations which are subject to condensation contrast between hot and cold or are excessively dusty e do not install the safe in environments which are at risk of vibrations or mechanical stress e do not place liquids explosives inflammable materials or acids in the safe N B CISA S p A does not take any responsibility for any consequences that may arise if the safe is used for any use other than that specified CISA S p A shall not be liable for any accidents or damage to persons or property as a result of tampering structural or functional modifications unsuitable or incorrect installation environments not in keeping with the equipment s degree of protection or with the required temperature and humidity conditions failure to carry out maintenance or periodical inspections and poor repair work CISA S p A reserves the right to change the shape dimensions and functions of the products illustrated in this manual without prior notice The CISA eSIGNO safe meets the essential requirements for electromagnetic compatibility as set forth in the European standards EN 55022 IEC EN 61000 6 3 irradiated emissions IEC EN 61000 6 1 immunity to radiations and IEC 1000 4 2 electros
17. ep is emitted to indicate error FUPErr will be success a double beep to displayed indicate an error Remove the SD card Reset the date and time following the relevant procedure Wait until the firmware If the upgrade is successful When the procedure is The firmware upgrade does not delete or modify the following information e serial number e contents of safe audit trail e guest code e Master Staff and Administrator codes levels 2 and 3 ESIGNO HOTEL SAFE USER MANUAL 101 EN DOCX 25 06 2013 19 28 dm Ingersoll Rand Security Technologies 4 14 MECHANICAL OVERRIDE The safes are fitted with a cylinder with a mechanical override key The mechanical override key should only be used when the safe cannot be opened electronically ACTION PICTURE The hole for the emergency key is behind the label with the instructions Remove this label starting from the lower left corner 2 Insert the key in the cylinder and turn it until the door opens 3 Turn the key back to its original position to remove it from the lock 4 Put the label back in place covering the key hole WARNING e he override key can only be used to open the safe It cannot be used to lock it e Every time the safe is opened with the emergency override key it is recorded on the audit trail and can therefore be traced by downloading the audit trail as described in the relevant section e No messages appear on the display
18. icon or other adhesives to secure the safe this could hamper future maintenance operations e Make sure the location chosen for the safe is protected from leaks and other objects that could damage the safe e When installing the safe inside wardrobes make sure there is adequate clearance when the door is open with door open 5 385 mm 15 16 inch Depth D with door open 90 740 mm 29 13 inch ADJUSTING THE DOOR SPRING Once a valid code has been entered the safe door will automatically open thanks to a spring which is set to open the door at least 5 approximately 2 centimetres when the safe is on a horizontal surface Once the safe has been securely fixed we recommend you open and close the door a couple of times to ensure it opens at least 5 Should the door not open adjust the dowel on the rear of the hinge see paragraph in the Maintenance section ESIGNO_HOTEL_SAFE_USER_MANUAL_101_EN DOCX 25 06 2013 7 28 ngersot and 3 2 CHANGING FACTORY SET CODES The safe is supplied with the following factory set codes Type of code Number of digits Factory set code Guest code from 4 to 6 555555 Master Staff 8 67154182 Master Administrator 8 38316780 Before using a new safe for security reasons we recommend you change the factory set Master codes 8 digits Follow the procedure below and record the new codes To guarantee maximum security for the client CISA is unable to retrieve the safe s factory
19. ke the box labeled KEYS AND INSTRUCTIONS INSIDE e Remove the safe from the packaging taking care not to scratch any furniture or floors it is placed on e A black plastic bag containing the emergency keys is taped to the back of the safe remove the bag and keep it in a safe place e Position the safe on a horizontal not sloping surface that is strong enough and large enough to bear the weight of the safe and any objects it may contain when installed e lf the model is fitted with an internal power socket and therefore has cable at the back of the safe it must be connected to the electric mains by professional electricians only in compliance with regulations in force in the country where the safe is being installed The cable is 1 5 m long and is not supplied with a plug The safe s internal power Socket is 16A 250V AC e Open the safe by entering the code 555555 e Remove and keep in a safe place the QUICK GUIDES TO USING THE ESIGNO SAFE 2 and the optional Service Kit F consisting of o T25 screwdriver o 10mm spanner SD card to download the safe audit trail also contains an electronic copy of the user manual SECURING THE SAFE IN PLACE secure the safe to the wall and or a shelf using the two holes on the back wall or the four holes on the base respectively e Avoid using silicon or other adhesives to secure the safe this could hamper future maintenance operations e Make sure the location chosen f
20. linder to the door Replace the mechanical cylinder and position the new cylinder lining it up so the fixing screw goes in its housing 4 Tighten the screw to hold the cylinder See step 2 to the door Put the plastic cap back on ns door 0 0 07 0 relevant section 5 6 REPLACING THE LED LIGHTING ACTION PICTURE Remove the door cover see relevant section 2 m the tape holding the LED in 3 Disconnect the connector from the electronic board 4 Put the new LED in place using the tape and reconnect the connector to oee steps 2 and 3 the electronic board Put the cover back in place see section ESIGNO_HOTEL_SAFE_USER_MANUAL_101_EN DOCX 25 06 2013 23 28 dm Ingersoll Rand Security Technologies 5 7 REPLACING THE KEYPAD o ACTION PICTURE 1 Remove the cover see relevant section and the battery pack _ eee 2 Disconnect the keypad connector from the electronic board Starting from one corner remove the keypad from the front of the door Peel the protective film off the back of the new keypad 5 Feed the keypad connector through horizontal slot in the door Line the keypad up with the display make sure it is central and stick it onto the door Connect the connector to the electronic board Put the cover back in place see relevant section ESIGNO HOTEL SAFE USER MANUAL 101 EN DOCX 25 06 2013 24 28 di pun CCC GD
21. ll appear on the display signalling the lock out To use the safe either wait until the 5 minutes are up or alternatively unlock the door using the Master code level 2 or 3 If attempts are made to unlock the safe when the door is open the message bloc will appear briefly on the display and the safe will return to its normal state 4 4 BATTERY STATUS When the batteries are running low the following messages will appear on the display every time the safe is opened and closed e batt accompanied by a double beep the batteries are low but from the moment the first warning is given the safe can still perform approximately 500 open close cycles e tooLob accompanied by a double beep the batteries are flat In this case the safe be opened but not closed 4 5 OPENING THE SAFE WITH THE MASTER CODES E TION CT ACOUSTIC SIGNAL Press KM and then The letter P appears on the Short beep as each key is followed by the level 20r 3 screen followed by the digits pressed Master code when the last as they are entered and Long beep once the safe is digit has been entered the then the message Open open door will open automatically WARNING The safe cannot be locked using the Master codes 4 6 TABLE OF MASTER CODE FUNCTIONS Below is a summary of the functions as well as opening the safe that can be carried out using the level 2 and 3 Master codes If no key is pressed for 10 seconds while any of these operati
22. mware version 4 11 Setting the brightness of the 4 12 Viewing the date time and battery 4 13 Upgrading the firmware ccccccccccseccceeeeceeeceeeeceueeseeseseeeeseaees 4 14 Mechanical override nne 5 SAFE Ee 5 1 SUMING NO I 5 2 Adjusting the door spring 5 3 Removing and mounting the door 5 4 Replacing the batteries 5 5 Replacing the mechanical override Cylinder 5 6 Replacing the LED aus 5 7 Replacing the keypad o TROUBLESHOOTING 2 2 nt 6 1 Summary of display OPENINGS LOG QUICK GUIDE TO INSTALLING THE ESIGNO SAFE QUICK GUIDE TO USING THE ESIGNO SAFE ESIGNO HOTEL SAFE USER MANUAL 101 EN DOCX 25 06 2013 3 28 GD rana A 1 GENERAL INSTRUCTIONS This manual has been compiled to ensure the product is installed and used properly The CISA eSIGNO safe from the CISA hotel range has been designed and built exclusively to hold solid non degradable objects Below is a list of indications that should be followed to prevent inappropriate use of the safe e th
23. nologies QUICK GUIDE TO USING THE ESIGNO SAFE CODES Factory set Personalised Description Type of code Level escriptio code code from 4 to 6 digits set by the guest every time the Guest Code safe is locked 555555 set by the guest 8 digits can be personalised allows staff to open 67154182 000000000000 Staff Master code the safe when guests forget their code 67154182 7 8 digits can be personalised opens the safe and 88846780 Master Administrator code allows the operator to perform maintenance 38316780 START UP For security reasons we recommend you change the factory set Master Codes level 2 and 3 Follow the procedure below record your personalised codes and keep them in a safe place To check the time date DST table and battery status press EK then and then BASIC FUNCTIONS To lock with guest code enter a code of your choice from 4 to 6 digits and press To open with guest code enter the guest code used to lock the safe To delete display and cancel current operation press EMERGENCY FUNCTIONS we recommend you read the security procedures described in the User Manual To open with Master Code press L and then enter Master Code level 2 or 3 To open with mechanical key in case of electronic failure remove the instruction label to access the cylinder MAINTENANCE OPERATIONS only performed with Master Administrator Code level 3 Warning should you lose or forget the Master Administrator Code level
24. ons is being performed the procedure must be repeated from the beginning The message Error will also appear on the display in the event of an error this message is accompanied by a beep whose tone is lower than that usually produced when pressing the keys Function Keycombination n with hidden guest codes Ed Master 3 Download audit trail with visible guest codes cH Master 3 Staff level 2 ESI master 2 3 ESIGNO HOTEL SAFE USER MANUAL 101 EN DOCX 25 06 2013 12 28 CUD 4 7 DOWNLOADING THE AUDIT TRAIL mE ACTION PICTURE EN Open the safe door ______ ______ Insert an SD card the slot on the top of the door The label the SD card must be facing the inside of the safe 4 7 1 DOWNLOADING THE AUDIT TRAIL WITH HIDDEN GUEST CODES Follow the procedure below to download the audit trail file where the message GUEST CODE is displayed instead of the guest codes used to open and close the safe era en ACTION DISPLAY ACOUSTIC SIGNAL were is pressed M Enter the level 3 Master The digits appear as they are Short beep as each key appears on the screen an 2 operation code When the procedure is complete procedure is complete the message done appears 4 7 2 DOWNLOADING THE AUDIT TRAIL WITH VISIBLE GUEST CODES Follow the procedure below to download the audit trail file where the guest codes used to open and close the safe are e
25. or the safe is protected from leaks and other objects that could damage the safe e When installing the safe inside wardrobes make sure there is adequate clearance when the door is open as per the table below 90 00 see figure Fixing screws are not provided I TECHNICAL DATA lt BOTTOM 190 430 350 mm External dimensions H W D 7 5 16 9 13 8 inch from 370 to 430 mm with door open ajar from 14 6 to 16 9 inch Depth D with door open 90 Ti 11 6 kg Weight 25 57 Ibs 4d 6 HOLES 8 mm ADJUSTING THE DOOR SPRING The safe door automatically opens thanks to a spring which is set to open the door at least 5 approximately 2 centimetres when the safe is on a horizontal surface Once the safe has been securely fixed we recommend you test the door a couple of times to ensure it opens at least 5 Should the door not open adjust the dowel on the rear of the hinge see manual for details Once installation is complete leave the door open ajar Keep the Emergency Keys QUICK GUIDES TO USING THE ESIGNO SAFE 2 and the optional Service Kit i in a safe place q two or more safes are purchased together one set of these items is supplied for the entire batch and can be found inside the packaging labeled KEYS AND INSTRUCTIONS INSIDE ESIGNO HOTEL SAFE USER MANUAL 101 EN DOCX 25 06 2013 2 28 GUD ingerson Rand curity Tech
26. plete ESIGNO HOTEL SAFE USER MANUAL 101 EN DOCX 25 06 2013 8 28 CUD 3 3 SETTING THE DATE TIME The date and time must be set correctly if the audit trail is to be coherent with the actual times of the recorded events To check the safe s date and time settings close the door and press KM once followed by twice The following screens will appear on the display one after the other e hour and minute expressed as hh nn day and month expressed as dd nn year expressed as yyyy no DST DST setting expressed as DST nnn battery status Follow the procedure below to change the date and time settings mE ACTION DISPLAY ACOUSTIC SIGNAL 1 Press NS and then SN The letter P appears on the Short beep as each key is Screen pressed 2 Enter the level 3 Master The digits appear as they Short beep as each key is are entered when pressed complete L3 OP appears on the screen 3 Press hh nn appears on the Short beep as the key is operation code screen pressed 4 Enter hour and minutes Each digit pressed appears Short beep as each key is in its respective position pressed when complete dd nn appears on the screen 5 Enter day and month Each digit pressed appears Short beep as each key is in its respective position pressed when complete yyyy appears on the screen Enter year Each digit pressed appears Short beep as each key is in its respective position
27. pressed when complete DST_EUR appears on the screen 7 Use keys and to Possible no DST DST Short beep as each key is select either no DST DST settings given expressed as pressed Europe USA no DST DST nnn Australia or New Zealand Press ES to confirm the done appears on the Long beep when procedure settings screen is complete ESIGNO HOTEL SAFE USER MANUAL 101 EN DOCX 25 06 2013 9 28 GD rana A 3 4 SECURITY PROCEDURES The mechanical override keys must always be kept in a safe place CISA recommends you keep the user manual in a different place from the mechanical override keys Every time the safe is opened using the mechanical override key or level 2 or 3 Master codes CISA recommends you record this event in the openings log annexed to this manual following the procedure below 1 Check the request for intervention by verifying e the guests name e that the guests name corresponds with the room number e that the guest is actually in the room 2 Record in the openings log e the name of the staff member allocated to open the safe e the date time room number e the guests signature confirming he she has requested the safe to be opened e the reason why he she has made this request 3 ry to unlock the safe using the guest code 4 f this is not successful open the safe using the level 2 or Master code and only if strictly necessary with the override key 5 Make a
28. s which are always 8 digits can only be programmed using a code whose level is the same or higher than the code to be programmed To guarantee maximum security for the client CISA is unable to retrieve the safe s factory set Master codes once they have been changed by the user Should you lose or forget the current Master Administrator code level 3 you will not be able to carry out any maintenance operations To restore these functions you must replace the safe s electronic board Follow the procedure below to change the Staff Master code level 2 mE ACTION DISPLAY ACOUSTIC SIGNAL Press and then Eh The letter P appears on the Short beep as each key is screen pressed 2 Enter a Master code either The digits appear as they are Short beep as each key is level 2 or 3 entered when complete L2 pressed OP or L3 OP appear on the screen depending on the Master code entered Code appears on the screen Short beep as the key is Operation code pressed 4 Enter the new Master 2 The digits appear as they are Short beep as each key is code entered when complete pressed repeat appears on the screen 5 Repeat the new Master 2 The digits appear as they are Short beep as each key is entered when complete done pressed appears on the screen Long beep when orocedure is complete Follow the procedure below to change the Master Administrator code level 3 mE ACTION DISPLAY ACOUSTIC SIGNA
29. t be repeated from the beginning 4 2 OPENING AND CLOSING THE SAFE WITH THE GUEST CODE Closing EN ACTION DISPLAY ACOUSTIC SIGNAL 1 Close the safe door and The digits appear as they Short beep as each key is then enter a code of your are entered pressed choice using 4 5 or 6 digits 2 Press E and wait forthe Closed appears on the Long beep once the door is deadbolts to engage screen locked Opening ACTION DISPLAY ACOUSTIC SIGNAL Enter the 4 5 or 6 digit code The digits appear as they Short beep as each key is used to lock the safe when are entered followed by pressed the last digit has been Open Long beep once the door is entered the door will open open automatically WARNING e the deadbolts encounter an obstacle when closing the safe will emit 2 beeps in rapid succession after which the deadbolts withdraw leaving the safe open identify and remove the obstacle that is hampering the movement of the deadbolts shut the door and enter the combination again e When the safe opens the courtesy LED remains on for 20 seconds ESIGNO_HOTEL_SAFE_USER_MANUAL_101_EN DOCX 25 06 2013 11 28 CUD 4 3 LOCK OUT The safe is equipped with a mechanism which protects it against anyone who tries to open it by guessing the code if attempts are made to open the safe when the door is closed after 5 consecutive failed attempts the safe will lock out for 5 minutes The message bloc wi
30. tatic discharge Should you encounter any problems please contact a CISA Service Centre ESIGNO HOTEL SAFE USER MANUAL 101 EN DOCX 25 06 2013 4 28 GD rana C 2 GENERAL DESCRIPTION The CISA eSIGNO electronic safe has the following features electronics to enter the codes to open the safe electronics to store and download the audit trail vacuum touch membrane keypad motorised lock control system with a 6 character 7 segment display 6V DC power supply supplied by 4 x 1 5V AA LR6 alkaline batteries TECHNICAL DATA External H W D 190 430 350 mm 7 48 16 93 13 78 inch Dimensions Internal H W D 185 427 302 mm 7 28 16 81 11 89 inch Opening A B 365 131 mm 14 37 5 16 inch 0 06 inch Thicknesses 0 20 inch 0 04 inch Internal volume 23 93 0 85 ft Weight 11 6 kg 25 57 16 2 1 IDENTIFYING THE PARTS The safe comes with a number of accessories which are essential for installation and use Take the box labelled KEYS AND INSTRUCTIONS INSIDE Remove the safe from the packaging taking care not to scratch any furniture or floors it is placed on A black plastic bag containing the emergency keys is taped to the back of the safe remove the bag and keep it in a safe place Open the safe by entering the code 555555 and then check none of the items below are missing and that they are all in good order e safe e multilingual guest instructions to be displayed near the safe e grey fabric carpet e four
31. xpressly displayed ACTION DISPLAY ACOUSTIC SIGNAL M n M and then The letter P appears on the Short beep as each key screen is pressed Mii the level 3 Master The digits appear as they are Short beep as each key appears on the screen operation code When the procedure is complete procedure is complete the message done appears 4 7 3 AUDIT TRAIL FILE FORMAT File name The text file with the extension log can be read on any computer The name consists of e the letter H for hidden guest codes or the letter V for visible guest codes e the last 7 figures of the serial number of the safe E g the name of the audit trail file with hidden guest codes downloaded from the safe whose serial number is 01234567 will be H1234567 log ESIGNO HOTEL SAFE USER MANUAL 101 EN DOCX 25 06 2013 13 28 GD a S Heading The audit trail file begins with a heading containing the version of the firmware installed on the safe as well as the serial number of the safe The format is as follows ____ _ eSIGNO Hospitality Safe audit trail FW ver 01 01 S N 01234567 E Audit trail record Every record in the safe s audit trail features the date time and type of operation DD MM YYYY hh mm ss Operation SS SSS ER ee 01 01 2013 12 02 21 Opened with 1234 0170172013 A2 01 17 Closed with 1234

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