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TruVision NVR 21 User Manual

1. 1 2 3 Click the Alarm Settings icon in the menu toolbar and select Alarm Output select the alarm output Select a timeout option The timeout setting lets you define how long a signal remains active after the alarm has ended select the arming schedules for the alarm output Click Rule and select the day of the week and the time periods during the day when alarm outputs can be detected You can schedule up to eight time periods in a day Default is 24 hours Click Apply to save the settings Click Copy to copy the settings to other days of the week and holiday period Note The time periods defined cannot overlap Click OK to return to the alarm output screen TruVision NVR 21 User Manual 95 10BChapter 11 Alarm settings 6 Click Back to return to live view Triggering or clearing alarm outputs manually When an alarm is activated the NVR can be set up so that the alarm must be manually acknowledged in order to be silenced See Setting up external alarms on page 94 for information on setting up an alarm to be manually cleared All user levels administrator manager and operator can manually acknowledge an alarm To trigger or clear alarm outputs manually 1 Click the Alarm settings icon in the menu toolbar and select Alarm Output 2 Click the Manual Alarm tab 3 Select the desired alarm output and click one of the following buttons e Clear Clear to stop alarm output e Clear All Stop all alarm
2. 1 2 3 Click the User Management icon in the menu toolbar to display its screen Click Add to enter the Add User screen Enter the new user s name and password Both the user name and password can have up to 16 alphanumeric characters 4 Select the new user s access level Operator or Guest 5 Enter the user s MAC address to let the user access the NVR from a remote computer with this MAC address 6 Click Apply to save the settings and OK to return to the previous screen 7 Define the user s permissions Click the Permission button for the new user In the Permissions pop up screen check the required access privileges for local remote and camera configuration See Customizing a user s access privileges below for the permission descriptions for each group Click Apply to save the settings and OK to return to the previous screen Click Back to return to live view Customizing a user s access privileges Only an administrator can allocate access privileges to Operator and Guest users The access privileges can be customized for each user s needs The administrator s access privileges cannot be changed There are three types of privilege settings Local Configuration Remote Configuration and Camera Configuration Note Only the administrator can restore factory default settings Local configuration settings 128 Local Log Search Search and view logs of the NVR Local Camera Management Locally add
3. 5 Click Apply to save the settings 6 If you want to copy these values to other cameras click Copy and select the cameras Click OK Click Apply to save the settings Setting up HDD groups Your NVR can organize multiple HDDs into groups Videos from specified channels can be set to be recorded onto a particular HDD group You could for example save the records from a couple of high priority cameras to one HDD and save the recordings from all the other cameras to another HDD To set up a HDD group 1 2 Click the System Seitings icon in the menu toolbar and then click Hard Disk Select the Storage Mode tab 3 Under Mode select Group 110 TruVision NVR 21 User Manual 12BChapter 13 HDD management 4 Under Record on HDD Group select the HDD group number 5 Check the channels to be added to this group Note By default all channels belong to HDD group 1 6 Click Apply to save the settings Setting the HDD property You can change the behavior of your HDD by changing its property It can be set to redundancy read only or read write R W A HDD can be set to read only to avoid important recorded files from being overwritten when the HDD becomes full Before changing the HDD property to Redundancy there must be at least two HDDs installed in the NVR you need to set the storage mode to Group and one of the other HDDs must be set to R W See Setting up HDD groups on page 110 for mor
4. In live view mode right click the mouse and select Advanced Search gt Bookmark in the mouse menu Select the desired cameras as well as start and end time of the recording to be searched Also select the type of bookmark to be searched lf searching for customized bookmarks enter a keyword from the bookmark name Click Search The list of bookmarks appears select a bookmark and do one of the following Click the Edit button to edit a bookmark s name Click the Delete button to delete a bookmark Or Click the Play button to play back a bookmark When finished click Exit Slideshow of snapshots You can search video snapshots See Accessing frequently used commands on page 31 on how to create snapshots To play back search results 1 In live view mode right click the mouse and in the pop up menu select Advanced Search gt Picture Search Select the desired cameras as well as start and end time of the recording to be searched 3 Click Search The list of snapshots appears 4 Select a snapshot to see it in the thumbnail window Click its Play button 58 to see it in full screen mode When in full screen mode move the cursor to the right edge of the screen to see the complete list of snapshots found in the search Click their Play buttons to see them in full screen mode To see a slideshow of all the snapshots found click the or buttons on the snapshot toolbar to sequence forwards
5. e Check the battery polarity e Check the remaining charge in the batteries e Check that the IR remote control sensor is not masked lf the problem still exists please contact your administrator 22 TruVision NVR 21 User Manual 3BChapter 4 Operating instructions Menu overview The TVN 21 has an icon driven menu structure that allows you to configure the unit s parameters Each command icon displays a screen that lets you edit a group of settings Most menus are available only to system administrators The screen is divided into three sections The currently selected command icon and submenu item are highlighted in green See Figure 9 below You must be in live view mode to access the main menu Figure 9 Menu structure IP Camera 1 Man Sreem L Hil E More Settings Video amp Amina 1280 72007727F Corian MAXOUS te 200 General 4054 Use admin 1 Menu toolbar Setup options available for the selected menu function Move the mouse over a command icon and click to select it See Table 4 below for a description of the icons 2 Submenu panel Submenus for the selected menu function are displayed Click an item to select it 3 Setup menu All the details for the selected submenu are displayed Click a field to make changes Table 4 Description of the menu toolbar icons Icon Name Description Display mode settings Configures display settings including system date and time a audio output device n
6. 16 channels 4 TB storage TruVision NVR 21 16 channels 6 TB storage TruVision NVR 21 16 channels 8 TB storage TruVision NVR 21 8 channels no storage TruVision NVR 21 8 channels 2 TB storage TruVision NVR 21 8 channels 4 TB storage TruVision NVR 21 8 channels 6 TB storage TruVision NVR 21 8 channels 8 TB storage TruVision NVR 21 16 channels no storage TruVision NVR 21 16 channels 2 TB storage TruVision NVR 21 16 channels 4 TB storage TruVision NVR 21 16 channels 6 TB storage TruVision NVR 21 16 channels 8 TB storage The TruVision NVR 21 is a versatile user friendly embedded network video recorder NVR allowing end users to record up to 16 cameras with a maximum total input bandwidth of 40 80 Mbps while providing integration with the UTC portfolio of security solutions and offering a seamless product experience within the TruVision brand lts dual streaming functionality allows the user to set up different settings for recording and streaming video in live view mode The TruVision NVR 21 can fully integrate with the license free TruVision Navigator software which is ideal for most commercial applications TVN 21 s easy and intuitive to use web browser interface enables remote configuration and secure viewing searching and playing back of video from computers connected via the Internet TruVision NVR 21 User Manual Chapter 2 Installation This section describes how to install the TVN 21 unit Insta
7. Calling up presets tours and shadow tours 41 Setting and calling up presets 42 Setting and calling up preset tours 44 setting and calling up ashadow tour 46 TruVision NVR 21 User Manual Chapter 7 Chapter 8 Chapter 9 Chapter 10 Chapter 11 Playing back a recording 49 Overview of the playback window 49 Playback pop up menu 51 Instant playback 52 All day playback 53 Searching recorded video 54 Playing back recordings by time and video type 55 Playing back recordings by event 56 Creating and playing back bookmarked recordings 5 7 Slideshow of snapshots 58 Playing back recordings from the system log 59 Playing back frame by frame 60 Digital zoom in playback 60 Archiving recorded files 63 Archiving files 63 Creating and archiving video clips 66 Archiving snapshots 66 Managing backup devices 67 Playing back archived files onaPC 67 Using the web browser 69 Windows Vista and 7 users 69 Accessing the web browser 70 Web browser overview 70 Using the web browser to configure the device 72 searching and playing back recorded video 75 searching for event logs 77 Dual streaming 77 Controlling a PTZ dome camera in the web browser 78 Capturing text insertions 78 Text overlay 80 Using a network storage system 80 Recording 81 Initializing recording settings 81 Using an external recording device 83 Defining a recording schedule 83 Daily schedules 84 Holiday schedules 85 Motion detection schedules 86 Ex
8. Management port 8000 TransMode RTP over RTSP Channel no 1 User name admin Admin password Null Camera Camera All Camera name IPCamera 01 TruVision NVR 21 User Manual Image Motion Privacy mask Tamper proof Video loss TruVision NVR 21 User Manual Image setting 23BAppendix G Default menu settings Display name Yes Display date Yes Display week Yes Date format MM DD YYYY Time format 24 hour or 12 hour AM PM Display mode Not transparent amp not flashing Camera Camera All Mode Customize Motion detection setting Camera All Enable motion detection No Rule Trigger channel camera self Alarm schedule All day for whole week Rule Null Sensitivity Sensitivity 1 Zone Null Privacy mask setting Camera All Enable privacy mask No Zone Null Tamper proof setting Camera All Enable tamper proof No Rule Alarm schedule all day for whole week Rule Null Sensitivity Low Zone Null Video loss setting Camera All Enable video loss Alarm No Rule Alarm schedule all day for whole week Rule Null 157 23BAppendix G Default menu settings Video Schedule Schedule Encoding More settings Networking settings 158 General Record Record Capture More settings General Camera All Enable Schedule Yes Schedule All day for whole week TL Hi Camera All Encoding parameters gt Stream type gt Resolution
9. PAL is also another video standard used in broadcast televisions systems in large parts of the world PAL signal contains 625 scan lines at 50Hz 165 Glossary Term PPPoE PTZ USB 166 Definition Point to Point Protocol over Ethernet is a network protocol for encapsulating Point to Point Protocol PPP frames inside Ethernet frames It is used mainly with ADSL services where individual users connect to the ADSL transceiver modem over Ethernet and in plain Metro Ethernet network Acronym for Pan Tilt Zoom PTZ dome cameras are motor driven systems that allow the camera to pan left and right tilt up and down and zoom in and out Acronym for Universal Serial Bus USB is a plug and play serial bus standard to interface devices to a host computer TruVision NVR 21 User Manual Index A Active X 69 Alarm notifications external alarms 94 types 91 video loss 97 video tampering 97 Alarm outputs manually acknowledging 96 Archiving exporting files to a backup device 64 quick archive 63 snapshots 66 video clips 66 Audio connecting audio inputs and outputs 8 enable disable audio output 31 B Back panel description 4 Backup devices managing 67 Bookmarks playback 57 Saving 57 types 57 Brightness contrast and saturation modifying 119 C Camera adding deleting 115 Cameras privacy masking 118 setting up Sequencing 35 D Daily schedules recording 84 Date configuring displa
10. TruVision NVR 21 User Manual 4BChapter 5 Live view Figure 14 Digital zoom screen gt a je LS a i i a To quickly zoom in out on a camera image 1 2 select the camera you wish to use Left click the mouse and select the digital zoom icon or on the front panel press the Zoom button The digital view screen appears Left click the mouse and drag the red square to the area of interest or move the joystick on the front panel to position the red square The selected area is magnified To exit digital zoom right click the mouse or press the Zoom button on the front panel Configuring live view The setup of live view can be modified from the main menu to suit different needs such as the different monitors multiview layout and dwell time options You can also enable audio output TruVision NVR 21 User Manual 33 4BChapter 5 Live view Figure 15 Layout screen _ E unitar oyu Time a Holiday User admin Hehi Time Ts Table 10 Description of the layout screen Submenu name General tab Video output interface Live view mode Dwell time Enable audio out Event output Full screen monitoring dwell time Description Select which monitor will be the main monitor HDMI depends on NVR model VGA and main CVBS Default is VGA if connected Select which multiview layout will be default in live view mode Default is 3x3 multiview layout for the 8
11. Viewing system information 123 Searching system logs for events 125 User management 127 Adding anew user 127 TruVision NVR 21 User Manual iil Chapter 17 Appendix A Appendix B Appendix C Appendix D Appendix E Appendix F Appendix G Customizing a user s access privileges 128 Deleting auser 130 Modifying auser 130 Changing the Admin password 130 ITVRmobile 131 Setup and login 131 Live view 132 Controlling a PTZ camera 133 Device management 135 Favorites 136 Local configuration 136 Change passwords 136 Snapshots 136 Specifications 137 PTZ protocols 139 Port forwarding information 141 KTD 405 keypad 143 Supported firmware 143 Wiring the keypad 143 Setting up the keypad to work with the TVN 21 144 Operating the keypad 146 Maximum pre recording times 151 Supported PTZ commands 153 Default menu settings 155 Glossary 165 Index 167 TruVision NVR 21 User Manual Chapter 1 Product introduction Product overview This is the TruVision NVR 21 TVN 21 User Manual for the models listed below Table 1 Product codes Americas TVN 2108 000 TVN 2108 2T TVN 2108 4T TVN 2108 6T TVN 2108 8T TVN 21 16 000 TVN 2116 2T TVN 2116 4T TVN 2116 6T TVN 2116 8T EMEA TVN 2108 000EA TVN 2108 2TEA TVN 2108 4TEA TVN 2108 6TEA TVN 2108 8TEA TVN 2116 000EA TVN 2116 2TEA TVN 2116 4TEA TVN 2116 6TEA TVN 2116 8TEA TruVision NVR 21 8 channels no storage TruVision NVR 21 8 channels 2 TB storage TruVisi
12. accessing 23 description 23 icon descriptions 23 Menu timeout change time 36 Monitors change output mode 36 connecting 8 priority 27 switch monitors 27 Motion detection 91 defining motion detection area 91 setting the sensitivity level 91 setting the target size 91 Motion search toolbar quick access 51 Mouse pointer speed change 36 168 Mouse pop up menu 28 Multicast settings 105 Multiview 30 N NAS 80 Network packet data exporting 107 Network settings general set up 99 Network status 106 Network storage system set up 80 Network traffic checking 106 Notifications alarm types 91 external alarms 94 system event types 96 NTP server settings 103 NVR 36 NVR address change 36 O OSD settings 117 Overwriting Protecting recorded files 87 P Password changing user password 130 default user passwords 127 enable disable login password 36 Playback bookmarks 57 changing playback speed 60 instant playback 52 interface overview 49 pictures 58 playing back archived files 67 pop up menu description 51 search by event 56 search by time 55 search by video type 55 search results 54 snapshots 58 system log 59 using digital zoom 60 using the web browser 75 Playback control panel description 50 Playback control toolbar quick access 51 Player using for playback 67 Power up and down NVR 11 TruVision NVR 21 User Manual PPPoE settings 101 Pre recording times
13. alarm and notification are logged into the system logs They can be viewed and exported at any time Up to 2000 log files can be viewed at once Log files can also be exported onto a USB device The exported file is named according to the time it was exported For example 2012072912484 1logBack txt Note Connect the backup device such as a USB stick to the NVR before commencing the log search TruVision NVR 21 User Manual 125 14BChapter 15 NVR management To search and export log files 1 2 126 Click the System Settings icon in the menu toolbar and select Log search Enter the search parameters and click Search to begin the search The logs matching the search criteria are displayed ke 32 B Hard Disk E hood E 2359 459 Tte Teel bracrlion pgri va Loti ain iina on 3 26 2012 185442 Stan Mec om EP boivent on Pie AU 2 int Eos verte Le bcp oA 75 70 Let tet ced cherie iD tetonrat on 26 2042 Start Met onde iinet cn 4 0 3 Skon Heco EP bhaa cu 5 20 4 Sial Beste cig imomi on Fat Dre 42 Start Met ondeng bdornmalion 0 75 ont Rico ding EP bhana ou 4 Shunt Reio dang mima OF S44 Short Het ore ee8 808868 i To view more detail information about a particular log entry select the entry and click E or double click the log entry If available you can also view the associated video to the selected log entry by clicking its play button Q To export a log entry select a log and
14. gt Bitrate type gt Video quality gt Frame rate gt Max Bit rate mode gt Max Bit rate gt Pre record 5s Post record 5s Auto delete 0 Record audio Yes Camera All Resolution 4 CIF Picture quality Medium Event priority Text In lt Motion Overwrite Yes eSATA Record Capture Working Mode Net Fault Tolerance Select NIC bondO NIC Type 10M 100M 1000M Self adaptive Enable DHCP Yes IPv4 address 192 168 1 82 TruVision NVR 21 User Manual PPPoE DDNS NTP Email TruVision NVR 21 User Manual PPPoE DDNS NTP Email 23BAppendix G Default menu settings IPv4 subnet mask 255 255 255 0 IPv4 default gateway 192 168 1 1 IPv6 address1 It depends IPv6 address2 Null IPv6 default gateway Null Mac address It depends MTU 1500 Preferred DNS server Null Alternate DNS server Null Main NIC LAN1 Enable PPPoE No User name Null Password Null Confirm Null DDNS Enable DDNS DDNS type ezDDNS Server address www tvr ddns net Host Name Null NAT No NAT server port 8000 NAT HTTP port 80 NAT RTSP Service Port 554 Enable NTP No Interval 60 min NTP server time nist gov NTP Port 123 Enable server authentication No User name Null Password Null SMTP server Null SMTP port 25 159 23BAppendix G Default menu settings SNMP More settings SNMP More settings Enable SSL No Sender Null Sender s a
15. gt System Information gt HDD screen Configuring HDD alarms HDD alarms can be set to trigger when an HDD is uninitialized or in an abnormal state To set HDD alarms 1 Click the Alarm settings icon in the menu toolbar and select Notification 2 Select the notification event to configure under Notification Type box 3 Select HDD Full and check the desired notification method See Description of alarm notification types on page 91 for more information Select HDD Error and check the desired notification method 4 Click Apply to save the settings Managing eSATA lf you are using an external e SATA device connected to the NVR you can configure the e SATA to record capture or export video select the Export option when using the eSATA as a backup See Using Quick Archive on page 63 for further information Select the Record Capture option to record and capture video Information on the eSATA for this purpose can be seen under System settings gt Hard Disk gt HDD Information To set up the e SATA device 1 Click the Video Schedule icon in the menu toolbar and select More Settings 2 Under eSATA select the desired option Record Capture or Export 3 Click Apply to save the settings 112 TruVision NVR 21 User Manual 12BChapter 13 HDD management Checking the S M A R T information S M A R T Self Monitoring Analysis and Reporting Technology reports on a variety of hard drive attributes It h
16. maximum times 151 Preset tour calling up 46 Preset tours quick access 42 Presets calling up 44 quick access 42 selecting setting up and deleting 43 Privacy masking 118 Protecting recorded files 87 PTZ control panel description 42 PTZ dome cameras connecting to RS 485 port 8 controlling remotely 78 PTZ protocols 139 PTZ commands supported 153 Q Quick access toolbar 31 Quick snapshot 31 Quick snapshots 31 R Recorded files lock unlock 87 Protect HDD 88 Recording configuring settings 81 protecting against overwriting 87 recording schedules 83 setting uo HDD redundancy 89 Recording schedules daily 84 85 defining 83 external alarms 87 Remote alarm host settings 104 Remote control connect to the NVR 22 description 20 Resolution change monitor resolution setup 36 RS 232 port configuring 121 RTSP service port 105 S S M A R T information on a HDD 113 SAN 80 Sequencing cameras 31 35 Setup wizard using 12 Shadow tours quick access 42 TruVision NVR 21 User Manual Index setting up 46 Skip time quick access 51 Snapshots archiving 66 capture remotely 75 playback 58 quick snapshots 31 SNMP protocol settings 104 Soft keyboard 24 Status icons enable disable display 36 System information view 123 System logs playback 59 view 125 System notifications event types 96 Text insertion quick access to display 51 search recorded video 78
17. 21 User Manual 29 4BChapter 5 Live view Table 8 Mouse menu for monitor B spot monitor Item Name Description 1 Single camera Switch to a full screen view for the selected camera from the dropdown list 2 Multi camera Switch between the different multiview options from the dropdown list 3 Previous screen Displays the previous camera 4 Next Screen Displays the next camera All day playback Playback the recorded video of the selected day from selected cameras See All day playback on page 53 for more information 6 Monitor Switch between monitors A main and B spot Multiview format The NVR has full screen display format as well as five multiview formats Viewing in full screen Press the numeric button on the front panel to switch to the corresponding camera display For example press button 10 to view camera 10 Right click the mouse and select Single Camera from the menu Select the camera required from the list Viewing in multiview A video tile is any cell in a multiview display A camera image can only be shown in one video tile at a time The NVR has five multiview display formats available as well as full screen See Figure 12 below To change the multiview display that appears by default go to the Display menu see Changing the camera sequence on page 35 for more information Figure 12 Multiview display formats 2X2 1 5 1 7 3x3 4x4 30 TruVision NVR 21 User Manual 4BChap
18. 83 for more information Event priority Define the priority between text insertion event and motion alarm if both are triggered at the same time Default is Motion alarm Text In lt Motion Time settings Define time and date See Configuring time and date on page 37 for more information See Configuring an NTP server on page 102 for information on setting up NTP time settings Holiday settings Define how recordings occur during holiday periods See Holiday schedules on page 85 for more information Camera settings Display settings Define which information is displayed on screen See Configuring the camera OSD settings on page 117 for more information Video settings Define general recording settings See Defining a recording schedule on page 83 for more information TruVision NVR 21 User Manual 73 8BChapter 9 Using the web browser Menu Network settings Serial port settings Alarm settings 74 Function Recording schedule Motion detection Privacy mask Tamper proof Video loss Text overlay General PPPoE DDNS Email NetHDD SNMP More settings 232 serial port 485 serial port Alarm input Alarm output Description Define the recording schedules See Defining a recording schedule on page 83 for more information Define motion detection parameters See Setting up motion detection on page 91 for more information Define the on s
19. Change Operating Mode to Zone by moving the joystick down 4 Quit the menu by pressing the seq button The display will show for example ZONE ZONE TITLE CAMERA MONITOR 144 TruVision NVR 21 User Manual 20BAppendix D KTD 405 keypad 5 To connect it to the NVR press the zone button and enter the ID number of the TVN 21 The default value is 1 6 To configure the NVR zone ID number at the NVR enter the Monitor screen by selecting Display Mode Settings in the main menu and select Monitor Under Zone ID enter the zone ID value The default value is 1 Note The zone ID value must be identical for the NVR and keypad The TVN 21 is now connected to the KTD 405 keypad TVN 21 and keypad functions The KTD 405U acts as a NVR control keypad when connected to the TVN 21 The keypad mimics many of the functions available from the front panel of the TVN 21 Unavailable TVN 21 functions The following TVN 21 functions are unavailable when using the keypad to control the TVN 21 e Export video e Shadow tour e Select motion detection or tampering zones e Archive records e Capture video lf these functions are required it is recommended to use a mouse in conjunction with the keypad as all TVN 21 functions will then be available Unavailable keypad functions The following keypad buttons are unavailable when using the keypad to control the TVN 21 TruVision NVR 21 User Manual 145 20BAppendix D KT
20. Consequently there is no need to remember the ports when connecting to the unit from the internet oO D General M PPPOE NIP mt LL SNMP E More Sethings Internal ports External ports These values can be modified to access several units over the internet Note This option is not shown when using the browser TruVision NVR 21 User Manual 101 11BChapter 12 Network settings To set up DDNS 1 5 Click the Network settings icon in the menu toolbar 2 Click DDNS to display its screen di 4 From DDNS type select one of the DDNS types listed Check the Enable DDNS box to enable feature e eZDDNS Click the Get URL button The URL address to access the unit is then displayed If no host name is specified the DDNS will allocate one automatically Check the NAT box to enable this option and enter the NAT server port and NAT HTTP port values e DynDNS Enter the server address for DynDNS i e members dyndns org In the NVR domain name field enter the domain obtained from the DynDNS web site Then enter the user name and password registered in the DynDNS network Click Apply to save the settings Configuring an NTP server A Network Time Protocol NTP server can also be configured on your NVR to keep the date and time current and accurate Note If the device is connected to a public network you should use a NTP server that has a time synchronization function such as the server at th
21. Enter the SMTP port The default TCP IP port for SMTP is 25 Check the box to enable SSL if it is required by the SMTP server This feature is optional Enter the name of the sender of the e mail Enter the sender s e mail address Select an e mail recipient Up to three receivers can be selected Enter the name of the receiver of the e mail Enter the e mail address of the receiver Check the Enable Attached Picture box if you want to send an e mail with attached alarm images Select an interval range in the Interval box The interval range represents the time range between the alarm images being sent For example if you set the interval range at two seconds the second alarm image will be sent two seconds after the first alarm image 103 11BChapter 12 Network settings 3 Click Test to the test e mail settings Note We recommend that you test the e mail settings after entering values in the e mail window 4 Click Apply to save the settings Configuring SNMP SNMP is a protocol for managing devices on networks When you enable SNMP in the menu network management systems can retrieve NVR status information from the NVR via SNMP When you set the trap address and trap port in the NVR menu to the network management systems IP address and port number and set up the network management system as trap receiver trap notifications Such as startup are sent from the NVR to the network management system Before confi
22. Manual 91 10BChapter 11 Alarm settings select the level of sensitivity to motion You can set up the schedule from the NVR when the camera can be triggered by motion However you need to configure the area of the video display sensitive to motion from the IP camera itself Motion detection set up To set up motion detection 1 Click the Camera Management icon in the menu toolbar and select Motion Select the IP camera to detect motion Each camera must be set up individually 3 Check Enable Motion Detection 4 Select the areas sensitive to motion 92 Click and drag the mouse cursor across the screen The area selected appears as a red grid Areas covered by the red grid are sensitive to motion detection Click Full screen to activate the whole screen or Clear to clear the screen Note The motion grid is sensitive to motion during configuration Set the sensitivity level Drag the Sensitivity scroll bar to the desired sensitivity level The highest value is on the right of the bar Select the cameras that will record the motion detected Click Rule The Rule screen appears Click the Trigger Channel tab and select the cameras that will record when a motion alarm is triggered Click Apply to save the settings TruVision NVR 21 User Manual 10BChapter 11 Alarm settings Trigger Channel Arming Schedule Rule WIP Camera BE BD2 IDE Cancel 7 Select the recording schedules for motion detec
23. New Admin password and enter the new password and confirm it Caution It is strongly recommended that you change the password of the administrator Do not leave 1234 as the default password Write it down ina safe place so that you do not forget it lf you should forget the password to your NVR contact your supplier with the serial number of your NVR to obtain a secure code to reset your NVR If you wish to limit the admin rights to only one computer enter the MAC address of the user s computer Otherwise leave the MAC address unchanged Click Next 6 Time and date configuration select the desired time zone date format system time and system date Note Daylight saving time DST cannot be configured from the Wizard See Configuring time and date on page 37 for more information on DST 12 TruVision NVR 21 User Manual 2BChapter 3 Getting started GMT 08 00 Pacific Time U S amp Canada ate Formal MM DD YYYY System Date 09 28 2012 System Time 14 05 01 Previous Cancel Note The system time and date are visible on screen However they do not appear in recordings Click Next to move to the next page or Previous to return to the previous page 7 Network configuration Configure your network settings such as the NIC type Enable or Disable DNCP IP address subnet mask and default gateway Enter the preferred DNS server address as well as the alternate one to use Load Balance bondO 10M 100M 1000M Self
24. and NVRs require the following ports to be forwarded Note Port forwarding may reduce the security of the computers on your network Please contact your network administrator or a qualified network technician for further information Table 20 Description of the ports Port Port name Description 80 HTTP protocol Used to connect via IE browser 8000 Client Software Port Used to connect to video streams 994 RTSP Port Real time streaming protocol Used to record video remotely 1024 RTSP Port for 3G 4G Use with mobile apps Used for 3G 4G connection Note It is recommended that the RTSP port 1024 should only be used when experiencing connection issues over a 3G 4G connection For example If the client port is changed to 9000 then the 200 port will be 9200 Using the default client port 8000 then the 200 port will be 8200 Seeking further assistance Third party assistance on configuring popular routers can be found at http www portforward com http canyouseeme org TruVision NVR 21 User Manual 141 Appendix C Port forwarding information http yougetsignal com Note These links are not affiliated with nor supported by Interlogix technical support Many router manufacturers also offer guides on their websites as well as including documentation with the product On most routers the brand and model number is located on or near the serial number sticker on the bottom of the device lf you cannot find any info
25. and recording performance when operating in a low or limited bandwidth environment Windows Vista and 7 users Internet Explorer for Windows Vista and Windows 7 operating systems have increased security measures to protect your PC from any malicious software being installed When using the NVR web browser interface you can install ActiveX controls to connect and view video using Internet Explorer To have complete functionality of the web browser interface and the NVR player with Windows Vista and Windows 7 do the following e Run the Browser interface and the NVR player application as an administrator in your workstation e Add the NVRS IP address to your browser s list of trusted sites To add the NVR s IP address to Internet Explorer s list of trusted sites Open Internet Explorer Click Tools and then Internet Options Click the Security tab and then select the Trusted Sites icon Click Sites Clear the Require server verification https for all sites in this zone box Enter the IP address or DDNS name in the Add this website to the zone field Click Add and then click Close 8 Click OK in the Internet Options dialog screen ee a EM D3 9 Connect to the TVN 21 for full browser functionality TruVision NVR 21 User Manual 69 8BChapter 9 Using the web browser Accessing the web browser To access the TVN 21 open a web browser and enter the IP address assigned to the TVN 21 as a web addres
26. by creating video clips of selected portions of the file during playback When an intruder for example crosses in front of several cameras you can save the video clip of the intruder s path across these cameras in a single file Up to 30 video clips can be made from a recording Note This feature is only available using the mouse To export video clips during playback 1 Connect the backup device to the NVR 2 Search for the required files to play back See Searching recorded video on page 54 3 select the file or files to play back and click Play Playback starts immediately 4 Click the playback timeline where you want the video clip to start and click the Start Clip Gai button 5 Click the playback timeline where you want the video clip to stop and click the End Clip button 6 Repeat for additional clips 7 Exit playback mode message appears asking if you want to save the video Clips 8 Click Yes to archive the clips The Export screen appears Click No to exit and return to the previous screen The clips are not saved 9 In the Archive screen select the backup device to be used from the drop down list 10 Click Start File downloading starts Note You can create a new folder for the video clips Press the New Folder button and enter the folder name Archiving snapshots You can save all the video snapshots recorded to a backup device To archive snapshots 1 Connect the backup device
27. hint TimeBar transparent Enable TimeBar Menu timeout Mouse pointer speed Description The video standard used is auto detected but can be manually changed Modify the video standard used to PAL or NTSC and click Apply Define the desired output mode Select one of the options from the drop down list Standard Bright Soft or Vivid Modify the video output brightness Adjust the scroll bar point to the desired level and click Apply Define whether the status icons appear on screen See Status information on page 27 for more information Modify the transparency of the menus on screen relative to the background to make the menu screens easier to read or less prominent on screen Default is non transparent Select one of the options from the check box Enable Disable Time Bar in live view mode Define the time in minutes after which the menu screen reverts to live view mode Select a time from the drop down list and click Apply Modify the speed of the mouse pointer Adjust the scroll bar point to the desired level and click Apply Configuring time and date You can set up the date and time that will appear on screen It is not included in recordings This time and date display is separate from the embedded one that TruVision NVR 21 User Manual 37 4BChapter 5 Live view appears for each camera see Configuring the camera OSD settings on page 117 for more information on embedded camera time and
28. outputs at once e Trigger Trigger the selected alarm output manually e Trigger All Trigger all alarm outputs at once This action could be done for example when you need to test them 4 Click Back to return to live view The alarm is silenced Setting up system notifications Setting up system notifications instructs the NVR to alert you when irregular events occur and how to alert you to the event You can quickly check the system status by looking at the status LEDs on the front panel When there is an irregular event with the system an icon appears on screen to also alert you See Status information on page 27 for further information The system notifications include e HDD Full All installed HDDs are full overwrite option is disabled e HDD Error Errors occurred while files were being written to the HDD no HDD installed or HDD had failed to initialize e Network Disconnected Disconnected network cable e IP Conflicted Conflict in IP address setting e Illegal Login Wrong user ID or password used e Abnormal Record Recording failed due to encoder or HDD problems 96 TruVision NVR 21 User Manual 10BChapter 11 Alarm settings See Description of alarm notification types on page 91 for information on the different alarm notification types available To set up system notifications 1 Click the Alarm settings icon in the menu toolbar and select Notification 2 Select a notification type See
29. positions Tour Call up preprogrammed shadow tours Receiver for IR remote Menu Enter exit the main menu Search Enter the advanced search menu EJ Reverse In live view play the earliest video file of the current camera In video playback mode playback a camera in reverse direction In picture playback mode view pictures in reverse direction M7 Pause Pause playback Play In live view all day playback of the current camera In video playback mode playback a camera in the forward direction play a selected video and picture file In picture playback mode view pictures in the forward direction Live Switch to live view mode Replay Replay the current file in playback Starts at the beginning of the file You can lock or unlock the front panel with a key Display Toggles through the various multiviews full quad 1 5 1 7 9 and 16 Sequence Starts stops sequencing in live view mode A Selects the main monitor in live view B Selects the event monitor in live view F1 In all day playback click to start and stop video clipping F2 In live view mode click to display hide the time bar In all day playback click to hide display the playback control toolbar 3BChapter 4 Operating instructions Connect the mouse to the NVR by plugging the mouse USB connector into the USB port on the front or back panel The mouse is immediately operational and the pointer should appear Note Use a USB 1 1 or h
30. settings Setting up privacy masking You can define an area on screen to remain hidden from view For example you can choose to block the view of a camera when overlooking residential premises This hidden area is referred to as privacy masking Privacy masking cannot be viewed in live view or recorded mode and appears as a blank area on the video image However although you can select the privacy masking option for IP cameras you cannot set up an area where it applies on screen Areas are selected from the IP camera itself Refer to the IP camera user manual for information on doing this To setup a privacy mask 1 Click the Camera Management icon in the menu toolbar and select Privacy mask 2 Select the camera for which to set up privacy masking 3 Check the Enable Privacy Mask box to enable the feature 4 Set up the mask area Up to four areas can be set Using the mouse click and drag a privacy mask box in the camera view screen over the desired area You can set up to four areas for privacy masking Masked areas are dimmed and outlined in four different colors Click Apply to save settings To delete a mask click Clear for that color mask 5 Click Apply to save the settings and then click Back to return to live view Adjusting video image settings You may need to adjust the camera image depending on the location background in order to get the best image quality The system has four preset mode settings for
31. the multicast address must be the same as the NVR s multicast IP 3 Click Apply to save the settings Configuring the server and HTTP ports You can change the server and HTTP ports from the default settings in the Network Settings screen The default server port is 8000 while that of the default HTTP port is 80 Note The server port has a port range of 1024 to 65535 and is used for remote client software access The HTTP port is used for remote internet browser access To change the default ports 1 Click the Network Settings icon in the menu toolbar and then click More Settings 2 Enter the new Server Port and HTTP Port values Configuring the RTSP service port The RTSP Real Time Streaming Protocol is a network control protocol designed for use in entertainment and communications systems to control streaming media servers To configure RTSP service port 1 Click the Network Settings icon in the menu toolbar and then click More Settings 2 Enter the RSTP port value The default value 554 TruVision NVR 21 User Manual 105 11BChapter 12 Network settings Checking network status You can easily check network traffic in order to obtain information about the NVR such as its linking status MTU sending receiving rate MAC address and NIC type You can also check the network connection status by testing its delay and packet loss To check network traffic 1 Click the System Settings icon in the menu toolb
32. the color coding of recording types that appear in the playback progress bar Green indicates continuous recording Red indicates alarm event recording Yellow indicates motion recording Hide the playback control toolbar For all day playback mode quit playback and return to live view For playback from search mode quit playback and return to the search screen Playback pop up menu You can quickly access playback functions by placing the cursor on a playback image on screen and clicking the right button of the mouse The playback pop up menu appears see Figure 24 below TruVision NVR 21 User Manual 51 6BChapter 7 Playing back a recording Figure 24 The all day playback pop up menu Camera Video Search Digital Zoom Capture Control Panel N Exit Item Name Description 1 Camera Select a camera for playback Note This option is not available if you play back a video file from the list of a search result 2 Video search Call up the Search window to search for recorded video files 3 Digital zoom Enter the digital zoom function for the selected camera 4 Capture Capture a snapshot of the video playing back a Control panel Hide the playback control toolbar 6 Exit Return to live view Instant playback Use the quick access toolbar to quickly replay recorded video from the last five minutes This can be useful to review an event that has just happened Only one camera at a time can be selected The de
33. this option you must reboot the NVR to implement the change To define how the external recording device is used 1 Click the Video Schedule icon in the menu toolbar 2 Select More Settings 3 Select one of the two options Record and Capture Extend the recording capacity of the NVR Export Backup data onto an eSATA backup device Note If the external storage device is part of the total internal capacity of the NVR then it is no longer available for backing up video 4 Click Apply Defining a recording schedule Defining a recording schedule lets you specify when the NVR records video and under what circumstances Each camera can be configured to have its own recording schedule The schedules are visually presented on a map for easy reference See Figure 33 below for an example TruVision NVR 21 User Manual 83 9BChapter 10 Recording Figure 33 Description of the Schedule screen Encoding E More Satine User admin Camera Select a camera Schedule time Represents the 24 hour cycle during which a schedule is selected Schedule day There are seven days to select Sunday Sun Monday Mon Tuesday Tue Wednesday Wed Thursday Thu Friday Fri and Saturday Sat Recording type There are five recording types to select which are color coded e TL Time lapse Green squares Record of a specific day Each green square in the timeline represents an hour in the 24 hour period e TL Hi Dark gree
34. to navigate the cursor to activate OK button on the Login screen 146 TruVision NVR 21 User Manual 8 Press The main menu appears 20BAppendix D KTD 405 keypad Example 2 To modify a menu option using the keypad 1 In the main menu press and hold esc and then press the arrow buttons to navigate to the desired menu icon for example Display Mode Settings Press esc and to go to setup menu Press Zoom or Zoom to scroll to the menu tab More Settings 4 When in the desired menu screen press and hold esc and then press the arrow buttons to navigate the cursor to the option Menu Timeout Press to activate the dropdown menu Press and hold esc and then press the up down arrow buttons to navigate to the desired option Press to select the option Press and hold esc and then press the up down arrow buttons to navigate to Apply Press to select it Then navigate to Back to return to live view Instead of the arrow buttons you can also use the joystick on the keyboard TVN 21 mapping to the KTD 405 keypad Table 22 TVN 21 mapping to the KTD 405 keypad Task e Menu mode Call up or exit menu Move through the menus Move between menu tabs Navigate to a menu option Select a character or menu option Select the zone ID TruVision NVR 21 User Manual Keypad action In live view press esc Press and hold esc and then press the arrow buttons or use the joystick Press Zoom
35. to the NVR screws supplied 2 Attach the two large rear support brackets not supplied to the rear rails 3 Attach the NVR to the front rails screws not supplied Caution Do not rack mount the TVN 21 without the rear rails installed Failure to install the rear rails can damage the NVR TruVision NVR 21 User Manual 9 1BChapter 2 Installation 10 TruVision NVR 21 User Manual Chapter 3 Getting started Turning on and off the NVR Before starting the power up process connect at least one monitor to the video out or the VGA interface Otherwise you will not be able to see the user interface and operate the device The NVR auto detects the video mode PAL or NTSC on startup It is equipped with an universal power supply that will auto sense 100 240 V 60 50 Hz Note It is recommended that an uninterruptible power supply UPS is used in conjunction with the device To turn on the NVR Turn on the NVR using the power switch on the back panel The power LED illuminates A splash screen appears indicating that the NVR is starting up The Start Up Wizard window will appear To turn off the NVR 1 In live view mode right click the mouse and click Menu The main menu screen appears 2 Select the Power Manager icon 3 In the Shutdown popup menu select Shutdown Click Yes to confirm shutdown To reboot the NVR 1 In live view mode right click the mouse and click Menu The main menu screen appears 2
36. when an external alarm is triggered See Setting up external alarms on page 94 for more information TruVision NVR 21 User Manual Menu Function Notification User management HDD management Basic settings Storage mode Maintenance Text insertion System Camera Record information Alarm Network and HDD 8BChapter 9 Using the web browser Description Define the notification parameters when irregular events occur such as HDD full See Description of alarm notification types on page 91 and Setting up system notifications on page 96 Define modify and delete users See Chapter 16 User management on page 127 for more information Initialize the HDD See Initializing HDDs on page 109 for more information Define the storage capacity of the HDD See Controlling disk space on the HDD on page 110 for more information Remotely update the NVR firmware restore default factory settings restart the NVR and import export parameters remotely See Chapter 15 NVR management on page 121 for more information Define access device access mode and start string See Capturing text insertions on page 78 Review the status of the cameras recordings alarms network and HDDs See Viewing system information on page 123 for more information Searching and playing back recorded video To search and play back recorded video click Playback on the menu bar to displa
37. 136 TruVision NVR 21 User Manual Appendix Specifications Video amp audio input Video compression Audio compression IP video input Audio input Bi directional audio Video amp audio output HDMI output VGA output CVBS output Video event output Recording resolution Playback resolution Frame rate Audio output Audio bit rate Dual stream Stream type Synchronous playback TruVision NVR 21 User Manual TVN 2108 TVN 2116 H 264 G729 G711 G726 G722 L16 8 ch 16 ch 1 ch BNC 2 0 Vp p 75 Q 1 ch RCA 2 0 Vp p 1 KQ 1 ch Resolution 1920 x 1080P 60 Hz 1920 x 1080P 50 Hz 1600 x 1200 60 Hz 1280 x 1024 60 Hz 1280 x 720 60 Hz 1024 x 768 60 Hz 1 ch Resolution 1920 x 1080P 60 Hz 1600 x 1200 60 Hz 1280 x 1024 60 Hz 1280 x 720 60 Hz 1024 x 768 60 Hz 1 ch BNC 1 0 Vp p 75 Q Resolution PAL 704 x 576 NTSC 704 x 480 1 ch BNC 1 0 Vp p 75 Q Resolution PAL 704 x 576 NTSC 704 x 480 SMP 3MP 1080P UXGA 720P VGA 4CIF DCIF 2CIF CIF QCIF SMP 3MP 1080P UXGA 720P VGA 4CIF DCIF 2CIF CIF QCIF 25 fps PAL 30 fps NTSC 2 ch RCA Linear 600 Q 16 Kbps Support Sub stream at CIF QCIF 25 fps PAL 30 fos NTSC Video Video amp Audio 8 ch 16 ch 137 17BAppendix A Specifications Hard disk SATA e SATA Capacity External interface Network interface Serial interface USB interface Alarm in Alarm
38. 21 User Manual 14BChapter 15 NVR management To update the system firmware via a FTP server For engineering purposes only Restoring default settings To restore the default factory settings of the NVR 1 Click the System Settings icon in the menu toolbar and select Configuration 2 Click the Default tab Click OK to confirm you want to restore default settings Note Network information such as IP address subnet mask gateway MTU NIC working mode server port and default route are not restored to factory default settings Viewing system information To view system information 1 Click the System Settings icon in the menu toolbar and select System Information 2 Toview device information click the Device Info tab 3 To view camera information click the camera tab TruVision NVR 21 User Manual 123 14BChapter 15 NVR management 4 To view record information click the Record tab PNA PRE A ae on LH TOA Lae ON i E a Taedia 5 To view alarm information click the Alarm tab H teon MiO MC hi 124 TruVision NVR 21 User Manual 14BChapter 15 NVR management 6 To view network information click the Network tab HS 252 B Hard Disk Te Test Inierliaen t Upgrade Se LON Qureb ons Log Search Syetern Inform gt ee Met Detect User admin 8 Click Back to return to live view Searching system logs for events Many events of the NVR such as operation
39. 21 User Manual 16BChapter 17 iTVRmobile Device management The device list is empty by default You must first add the required devices to the IT VRmobile device list before you can access them Note Up to 16 devices can be added to the application To add a new device 1 In the main menu tap Devices The Devices page appears All devices already added to the app are listed 2 Tap Add The New Device page appears 3 Enter the following information Device name Enter the name of the device to be linked such as a TruVision NVR or TruVision IP cameras The name can have up to 16 alphanumeric characters Register mode Select either IP or DDNS Use DDNS when there is no fixed IP address available Address Enter the IP or dynamic name address of the device Port Enter the com port address of the device For example 8000 default User name Enter the device s user name It can have up to 16 alphanumeric characters Password Enter the device s password Chan no Enter the number of cameras to be linked 4 Tap Save to save the settings The device is added to the device list 5 In the Device page tap Add again to add another device to the application or tap iT VRmobile to exit and return to the main menu To modify or delete a device 1 In the main menu tap Devices The Devices page appears All devices already added to the app are listed To modify the parameters of a device Tap next t
40. BChapter 4 Operating instructions Item Description 12 Preset Enter preprogrammed three digit code to call up a preset 13 Tour Enter preprogrammed three digit code to call up shadow tour 14 Focus and Use to control focus of camera lens 15 Playback control Use to control playback Rewind Pause Play and Fast Forward 16 Search Open the Search menu 17 Replay Replay the selected file from the beginning 18 Eject Eject the CD or DVD disk 19 Archive Press once to enter quick archive mode Press twice to start archiving Aim the remote control at the IR receiver located at the front of the unit to test operation To connect the remote control to the TVN 21 1 Press the Menu button on the front panel or right click the mouse and select the Menu button The main menu screen appears Click Display Mode Settings gt Monitor Check the device address value The default value is 255 This device address is valid for all IR controls 4 On the remote control press the Device button Enter the device address value It must be the same as that on the TVN 21 Press OK on the remote control To place batteries into the IR remote control 1 Remove the battery cover 2 Insert the batteries Make sure that the positive and negative poles are correctly placed 3 Replace the battery cover Troubleshooting the remote control lf the IR remote control is not functioning properly perform the following tests
41. D 405 keypad Figure 42 Unavailable keypad buttons P I ARAGE C0 GO Ge JOC OO CX DOC CX DSC VCR Autofocus Record mode AUX 1 Alarm Store Aux 2 Iris Fast forward Aux 3 Focus 4 Fast backward AUG Magnification Ist Operating the keypad You can navigate the NVR menus using the keypad buttons and joystick However not all maneuvers are available using the joystick See Table 22 on page 147 for the description of the NVR keypad mapping when using the KTD 405 keypad series See Figure 42 above for a list of the keypad functions that are unavailable when connected to the NVR Example 1 To enter your password in the login screen using the keypad 1 In live view mode press esc to activate the Login screen 2 Press and hold esc and then press the arrow buttons Cr down Cu UP left C right to move the cursor to the Password edit box Once in the password box release esc Press Enter to activate the soft keyboard 4 Press and hold esc and then press the arrow buttons to reach the first digit of the password Release esc and press Enter to select the digit Or move the joystick to the first digit of the password and press Enter 5 Repeat steps 2 to 4 for each digit of the password 6 Move the cursor to the Enter button on the soft keyboard and press Enter on the KTD 405 keypad to quit the soft keyboard 7 Press and hold esc and then press the arrow buttons
42. Description of alarm notification types on page 91 for more information 3 Check one or more response options Audible warning notify surveillance center send e mail trigger alarm output 4 Click Apply to save the settings Detecting video loss Video may be lost if the video cable or camera develop a fault or are damaged You can set up the NVR to detect video loss and trigger a system notification To setup video loss detection 1 Click the Camera management icon in the menu toolbar and select Video Loss select a camera to configure for video loss detection Check the Enable Video Loss Alarm box to enable the feature Click Rules next to the Video Loss Detection box to enter the Rules screen OF ax EN Click the Rule tab and select how you want the NVR to notify you of video loss Click Apply to save the settings and then clock OK to return to the previous screen 6 Click the Arming Schedule tab and select the schedule of when you want video loss detection to be enabled Schedule can be set for all week or any day of the week with up to 8 time periods per day 7 Click the Apply button to save settings 8 Click Back to return to live view Detecting video tampering Video tampering such as moving a camera to a different position can also be detected and set to trigger an action on the NVR Only IP cameras can be selected However not all IP cameras may support this feature Note It is strongly recommen
43. Enter Move the joystick to move the dome up down left and right Press zoom and zoom Press Find preset number Press Tour tour number Press esc Press Press when in full screen Press to stop playback and return to live view mode Further information Using the numeric buttons 0 to 9 enter the number of the camera and then press Enter lt is possible that you first need to login before you can access the PTZ mode KTD 405U Turn the knob on the joystick to zoom in zoom out KTD 405 2DU Press the zoom and zoom buttons Store presets via the configuration menu on the webpage of the IP dome Store preset tours via the configuration menu on the webpage of the IP dome Once password is entered the Advanced Search menu appears All day playback of the currently selected camera TruVision NVR 21 User Manual 20BAppendix D KTD 405 keypad Task Keypad action Further information Pause playback Press to pause playback Press to restart Select one of the files in the Press enter and move search result screen with the joystick to the desired file Press to Start playback Change playback speed Press and hold esc and then press the left right arrow buttons or move the joystick to the left right Jump 30 seconds forwards or Press and hold esc and backwards during playback then press the up down arrow buttons or move the joystick up down Controllin
44. GGAB 1G2G3G4G BEER PE EREEEEE BEREEEE 1 On SE m i j Ji r I i PEEEE EEE ERREUR Alarm Input 1 16 RS 232 port Use the RS 232 port to connect CBR PB3 POS point of sale and ATM devices to the NVR Monitor connections Connect the unit to a monitor via a 75 ohm video coaxial cable with the BNC connector The unit provides a 1 Vp p CVBS signal See Figure 1 on page 5 for connecting a monitor to a TVN 21 The TVN 21 supports up to 1920 x 1080 60 Hz resolution in VGA The monitor resolution should be at least 800 x 600 Adjust your monitor accordingly to this resolution Audio inputs and output The unit is equipped with 1 audio input and two audio outputs Both the audio outputs and the audio inputs are line level 8 TruVision NVR 21 User Manual 1BChapter 2 Installation Audio input RCA jack 315 mV 40 kohms Unbalanced Audio output RCA jack 315mV 600 ohms Unbalanced Note Line level audio requires amplification Brackets The NVR is easily rack mountable with the purchase of the TVR RK 1 rack mount kit Contact your local supplier to order the kit The NVR has a 1 5U 19 inch chassis See Figure 6 below Figure 6 Rack mount installation ea as 2 LL eg ha p adil PAs ch q SX X 5 Ts s i ng a 3 Attach the small front rack ears to the unit Attach the NVR to the front rails screws supplied screws not included To install the racks 1 Attach the two small front rack mount ears
45. LAN port fails the other one takes over This is the default option Load balance The bandwidth is divided over the two LAN ports with one IP address Multi address Each LAN port is separate with its own IP address This allows one LAN port for the IOP cameras and the other for client PCs such as TruNav Select which LAN port is being defined Network interface card NIC is a device used to connect the NVR to a network Select the NIC type used from the drop down list Default value is 10M 100M 1000M self adaptive Check this box if you have a DHCP server running and want your NVR to automatically obtain an IP address and other network settings from that server Default value is Enable Enter the IP address for the NVR Default value is 192 168 1 82 Enter the subnet mask for your network so the NVR will be recognized within the network Default value is 255 255 255 0 Enter the IP address of your network gateway so the NVR will be recognized within the network This is typically the IP address of your router Default value is 192 168 1 1 Enter the IPv6 address for the NVR Default value is fe80 240 30ff fe48 2975 64 Enter the IPv6 address for the NVR Enter the IPv6 address of your network gateway so the NVR will be recognized within the network This is typically the IP address of your router Enter the MAC address Enter a value between 500 and 9676 Default is 1500 Enter the preferred domain name ser
46. R 21 User Manual 31 4BChapter 5 Live view Figure 13 Quick access toolbar Table 9 Description of the quick access toolbar icons Icon Description Freeze Freeze the live image of the selected camera Although the image pauses time and date information does not The system clock continues to run Instant playback Playback the recorded video from the last five minutes default time If no recording is found then there was no recording made Click the icon and select the desired camera Click OK Audio Enable Disable audio output The audio option must already have been setup in the Display menu Quick snapshot Capture a snapshot of a video image The image is saved on the unit PTZ control Enter PTZ control mode Digital zoom Enter digital zoom See Digital zoom below for further information Image settings Enter the image settings menu to modify the image lighting levels There are three options Customize Modify brightness contrast saturation and hue values Restore Restore image settings to previous values These settings can also be modified from the Camera gt Image menu see page Adjusting video image settings on page 118 Close toolbar Close the shortcut toolbar Digital Zoom You can easily zoom in or out of a camera image in live view mode and playback using the digital Zoom command The zoom command magnifies the camera image four times See Figure 14 on page 33 32
47. Select the Power Manager icon 3 In the Shutdown popup menu select Reboot Click Yes to confirm reboot TruVision NVR 21 User Manual 11 2BChapter 3 Getting started Using the setup wizard The NVR has an express installation wizard that lets you easily configure basic NVR settings when first used It configures all cameras simultaneously The configuration can then be customized as required By default the setup wizard will start once the NVR has loaded It will walk you through some of the more important settings of your NVR Any changes you make to a setup configuration page are saved when you exit the page and return to the main wizard page Note If you want to set up the NVR with default settings only click Next in each screen until the end To quickly set up the TVN 21 1 Connect all the devices required to the back panel of the NVR See Figure 1 on page 5 2 Turn on the unit using the power switch on the back panel 3 Select the preferred language for the system from the dropdown list and then click Next 4 Enable or disable the option to start the wizard automatically when the NVR is turned on Click Next 5 Administrator configuration Navigate to the Admin Password edit box and click the edit box with the mouse or press Enter on the front panel or remote control to display the soft keyboard Enter the default admin password 1234 Note You must enter an admin password To change the Admin password check
48. TZ dome camera used must be able to support a preset tour command See Appendix F on page 153 for the complete list of PTZ commands available by camera protocol To set up a preset tour 1 2 3 4 5 Click the PTZ Settings icon on the menu toolbar and select More Settings Select the preset tour number In the preset tour toolbar click to add a step to the preset tour The Keypoint window appears Select the preset number dwell time and speed of the step Click OK to save the settings Keypoint Keypoint 1 Preset Duration Speed Note A preset tour should have at least two presets Repeat step 3 to configure other steps Keypoints in the preset tour O Save Preset 1 sgl aa a el le lle al eee Lan Lo Li La Lo D a Los and Lo ce a os on re Call Preset Shadow Tour 1 fH oO Tour 1 Preset 1 Preset 1 Preset 1 Click Back to return to live view To delete a preset tour 1 2 Click the PTZ Settings icon on the menu toolbar and select More Settings From the preset list select a tour number and click E to delete the selected the preset tour Or TruVision NVR 21 User Manual 45 5BChapter 6 Controlling a PTZ camera In the preset tour toolbar click to delete all the preset tours 3 Click Back to return to live view To call up a preset tour e PTZ control panel 1 In live view left click the mouse and select the PTZ control icon in the quick access tool
49. Vision NVR 21 User Manual Null 161 23BAppendix G Default menu settings System settings RS 232 RS 232 setting Hard disk Null Text Insertion Text insertion Upgrade Null Configuration Null Log search Log search System information Baud rate 115200 Date bit 8 Stop bit 1 Parity None Flow ctrl None Usage ProBridge Enable text insertion No Access device ATM Access mode Probridge Start string Null Current whole day all types Device name TVN 21 Model model Serial no Mo Firmware versi Encoding versi Panel version Net detect Traffic number del s serial number on on Network detection 162 Network delay packet loss test Select NIC bondO Destination address Null Network packet export Device name Null TruVision NVR 21 User Manual 23BAppendix G Default menu settings TruVision NVR 21 User Manual 163 Glossary Term Data redundancy DDNS DHCP Dual stream DVR HDD HTTP Hybrid DVR NTP NTSC NVR PAL TruVision NVR 21 User Manual Definition Writing data to two or more locations for backup and data recovery For example data can be stored on two or more HDDs Dynamic DNS is a method protocol or network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name server to change in real time ad hoc the
50. Y Y Y PHILPS 3 Y Y Y Y N N N N N Y Y Y Y SAE Y Y Y Y N N N N N Y Y Y Y Samsung Y Y Y Y N N N N N Y Y Y Y Siemens Y AA Y Y N N N N N Y Y Y Y a Y Y Y Y N N N N N N N N N SONY EVI D70 Y Y Y Y N N N N N N N N N se ti Y Y Y Y N N N N N N N N N TECHWIN Y Y Y Y N N N N N N N N N VICON Y Y Y Y N N N N N Y Y Y Y TruVision NVR 21 User Manual 153 22BAppendix F Supported PTZ commands PTZ command Protocol Tiltup Tilt Pan Pan Left Left Right Right Auto Zoom Zoom Focus Focus down left right up down up down pan YOULI Y Y Y N N N N N Y Y Y Y Hikvision only Table 25 Supported PTZ commands by camera protocols Part 2 PTZ command Protocol Iris Iris Light Wiper Zoom Center Menu Preset Tour Shadow area tour Interlogix 485 Y Y N N N N N Y N Y Interlogix 422 Y Y N N N N N Y N Y KALATEL Y Y N N N N N Y N Y DSCP Y Y N N N N N Y N Y HIKVISION Y Y N N Y Y Y Y Y Y Honeywell Y Y N N N N N N N N INFINOVA Y Y N N N N N Y N Y KTD 348 Y Y N N N N N Y N Y LG MULTIX Y Y N N N N N Y Y Y LILIN Y Y N N N N N N N N e yY Y N N N N N Y N Y PELCO D y Y yee YA N N N Y Y Y PELCO P Y Y N N N N N Y Y Y PHILIPS Y Y N N N N N N N N PHILPS 3 Y Y N N N N N N N N SAE Y Y N N N N N yY Y Y Samsung Y Y N N N N N Y N Y Siemens Y Y N N N N N y N Y N N N N N N N N N N SONY EVI D70 N N N N N N N N N N en N N N N N N N N N N TECHWIN Y Y N N N N N Y N N VICON Y Y N N N N N N N N YOULI Y Y N N N N N Y N N AUX 2 AUX 1 154 TruVision NVR 21 U
51. Z camera 1 In live view left click the mouse and select the PTZ Control icon in the quick access toolbar The PTZ control panel appears Select the desired camera from the toolbar Or On the front panel select the desired camera and press Enter on the joystick to call up the quick access toolbar The PTZ control panel appears 2 Scroll the toolbar to Shadow Tour and double click the shadow tour from the list The camera immediately carries out the shadow tour movement e Menu toolbar 1 Click the PTZ Settings icon on the menu toolbar and select More Settings 2 Select the shadow tour from the list and click OF start the tour Click o to stop the shadow tour 3 Click Back to return to live view TruVision NVR 21 User Manual 47 5BChapter 6 Controlling a PTZ camera 48 TruVision NVR 21 User Manual Chapter 7 Playing back a recording The NVR lets you to quickly locate and play back recorded video There are four ways to play back video e Instant playback of the most recently recorded video e All day playback of the day s recorded video e Search the video archives by specific time date bookmark snapshot or event e Search the system log The NVR continues to record the live view from a camera while simultaneously playing back video on that camera display You must have the access privilege to play back recordings see Customizing a user s access privileges on page 128 for more information Camera
52. active DNS configuration of its configured hostnames addresses or other information stored in DNS Dynamic Host Configuration Protocol DHCP is a network application protocol used by devices DHCP clients to obtain configuration information for operation in an Internet Protocol network Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network The two streams are generated by the NVR Acronym for Digital Video Recorder A DVR is device that is able to accept video signals from analog cameras compress the signal and store it on its hard drives Acronym for Hard Disk Drive A storage medium which stores digitally encoded data on platters with magnetic surfaces Acronym for Hypertext Transfer Protocol A protocol to transfer hypertext request and information between servers and browsers over a network A hybrid DVR is a combination of a DVR and NVR Acronym for Network Time Protocol A protocol designed to synchronize the clocks of computers over a network Acronym for National Television System Committee NTSC is an analog television standard used in such countries as the United States and Japan Each frame of an NTSC signal contains 525 scan lines at 60Hz Acronym for Network Video Recorder An NVR can be a PC based or embedded system used for centralized management and storage for IP cameras IP Domes and other DVRs Acronym for Phase Alternating Line
53. adaptive P i UUA E 1 90 IPv4 Subnet Mask Pisa LT P D IPv4 Default Gateway 172 5 1 1 Preferred DNS Server Alternate DNS Serve Previous Cancel Click Next to move to the next page or Previous to return to the previous page 8 HDD management Configure your HDD settings as required You can group HDDs and assign cameras to a group See Setting up HDD groups on page 110 for further information You can also set up a drive for redundant recording See Configuring redundant recording on page 89 TruVision NVR 21 User Manual 13 2BChapter 3 Getting started After configuring your HDD settings click Initialize and Next to move to the next page or Previous to return to the previous page 9 Adding IP Camera Click Search to find any online cameras Select the IP camera to be added enter User name and Admin password then click the Add button Click Next to move to the Recording Configuration screen M Synchronize IP Camera 172 5 1 215 172 5 1 213 Tru ision TruVision Quick Add 11291215 TruVision 8000 Channel No 1 Management Por User Na admin Previous 10 Recording configuration 8000 8000 Search Cancel Configure your recording settings as required The settings apply to all cameras connected to the NVR Global recording Constant recording O TL Hi IL Lo E Event Motion Alarm Previous Cancel Check the Constant Recording check box for the NVR
54. agement on page 109 and Chapter 15 NVR management on page 121 Provides reference information to the various toolbars menus and keys within the interface Provides access to logout reboot and shutdown options See Turning on and off the NVR on page 11 1 In live view press the Menu button on the remote control or front panel Or Right click the mouse and select Menu from the pop up menu The main menu screen appears The Display screen appears by default 2 Click the required menu icon to display its submenu options Modify the configuration parameters as required Click Apply to save the settings Click Back to return to live view Using the soft keyboard A keyboard will appear on screen when you need to enter characters in a screen option Click a key to input that character 24 TruVision NVR 21 User Manual 3BChapter 4 Operating instructions Figure 10 The soft keyboard ESC 1 2341567 8 9 QwWERTYUIOP ASDFGHJIKL a PXCVENM e ann on eer Ss g Space Enter Description of the keys in the soft keyboard El Switch to lowercase uppercase Space ESC Exit the soft keyboard Al T Alphanumeric characters Backspace i a Confirm selection Exiting the main menu Press the Menu button on the front panel to exit the current menu screen and return to live view or click Back in a main menu TruVision NVR 21 User Manual 25 3BChapter 4 Operating instructions 26 Tr
55. ame dwell time schedule language and display formats See Configuring live view on page 33 and Holiday schedules on page 85 TruVision NVR 21 User Manual 23 3BChapter 4 Operating instructions Icon Name Camera management Video schedule Network settings Alarm settings PTZ settings User management System settings Help information Power manager To access the main menu Description Configures camera settings including OSD display motion detection privacy masking video image adjustments video loss and copy settings to other cameras See Chapter 14 Camera settings on page 115 Configures recording settings including recording schedules record quality auto delete mode and recording mode See Chapter 10 Recording on page 81 Configures standard network settings including IP address e mail notifications DDNS setup and advanced network settings See Chapter 12 Network settings on page 99 Configures alarm settings including alarm input relay output and remote alert See Chapter 11 Alarm settings on page 91 Configures PTZ settings including RS 485 settings See Chapter 6 Controlling a PTZ camera on page 41 Configures users passwords and access privileges See Chapter 16 User management on page 127 Configures system settings including RS 232 settings firmware upgrade hard drive settings and boot log See Chapter 13 HDD man
56. an specify archiving settings such as a specific time and date period recording type start and end times as well as cameras Using Quick Archive To archive recorded video using Quick Archive 1 Insert the backup device into the TVN 21 lf using a USB memory drive insert the device into the USB port on the front panel If using a digital video disk DVD or eSATA drive insert the disc into the DVD drive If more than one media type is found in the TVN 21 the USB device takes precedence over the others 2 Press Archive on the front panel or remote control to open the quick archive screen TruVision NVR 21 User Manual 63 7BChapter 8 Archiving recorded files 3 Click Start The unit starts to download all the files listed Note If there is a capacity limitation on the backup device only the most recent files will be backed up A message will appear to confirm when the download is complete Exporting recorded files to a backup device You can insert a mini USB hub to the USB port to attach a mouse for navigation or a USB drive for archiving However the unit may not support all types of USB hubs The Archive options available may depend on the type of backup device selected Figure 27 Example of an archive E UltraView Security Sei E V4 0 2 58 zip W VisioWave Discovery1 MB ch01_201304301007C E cho1_201304301007 Mntips___wallet google H player oxe screenshot png H truVision Device Finds W truvi
57. ar and then click Net detect to display the Traffic screen The information displayed is refreshed once a second To check network delay and packet loss 1 Click the System Settings icon in the menu toolbar and then click Net detect 2 Select the Network Detection tab 3 Under the section Network delay Packet loss test enter the destination address and click Test The test result appears in a pop up screen 4 If you need to check the current network parameters click the Network button to get an overview To check network statistics 1 Click the System settings icon in the menu toolbar and then click Net detect 2 Select the Network Stat tab 3 The latest information is displayed on the bandwidth used by remote live and playback as well by Net Receive Idle and Net Send Idle Click Refresh to update the information 106 TruVision NVR 21 User Manual 11BChapter 12 Network settings Exporting network packet data When the NVR is connected to a network you can export the captured data packet to a USB flash disk SATA eSATA CD RW and other local backup devices To export network packet data 1 Click the System Settings icon in the menu toolbar and then click Net detect 2 Select the Network Detection Status tab 3 Under the section Network packet export click Refresh to get a list of the local backup devices available Select one from the list 4 Click Export Up to 1M of data can be exp
58. ast forward Click to scroll through the different speeds available single frame 1 8 speed 14 speed 2 speed normal X2 speed X4 speed X8 speed maximum speed Current speed is displayed under the camera name on top right of window Single frame Click to play back one frame at a time Audio and video control toolbar Bo SEE Text insertion Click to enable disable POS ATM text display in playback Snapshot Capture a snapshot of the video Video clips Start stop video clip during playback Sections of a recording can be saved to an external storage device Download Download video clips Backup Click to make back up of recorded files to save locally on the NVR A list of the recorded files appears TruVision NVR 21 User Manual 8BChapter 9 Using the web browser Item Description 4 Audio Click to enable disable audio 7 Type of recording Green Indicates video recorded based on the recording schedule defined Red Indicates video recorded triggered by an alarm event Yellow Indicates video recorded triggered by motion detection Blue Indicates video recorded triggered by a POS ATM text recording 8 Jump start Enter a precise time in the box and click the Go To button to jump start the playback at this selected time Select a camera and a day to search from on the calendar displayed and then click Search The timeline below the page indicates video recorded for the specified day The timeline also classifies
59. ayback Morutor H Advanced Search Close Timear The list of commands available depends on which monitor is active main or spot monitor B See Table 7 below The default settings of these commands are provided in Appendix G Default menu settings on page 153 Table 7 Mouse menu for monitor A main monitor Item Name 1 Menu 2 Single camera 3 Multi camera 4 Previous screen 5 Next screen 6 Start auto switch 7 All day playback 8 Monitor B Advanced search 10 Close timebar Description Enter the Main menu This option is not available from monitor B Switch to a full screen view for the selected camera from the dropdown list Switch between the different multiview options from the dropdown list Displays the previous camera Displays the next camera Turn on sequence mode The screen automatically sequences between cameras See Viewing in multiview on page 30 Go to Menu gt Display Mode Settings gt Layout gt Dwell Time to set up Playback the recorded video of the selected day from the selected camera The current day is selected by default See All day playback on page 53 for more information Switch between monitors A main and B spot Enter the advanced video search menu See Searching recorded video on page 54 for more information Open close the time bar Note When the monitor B Is active the main monitor commands are unavailable TruVision NVR
60. bar The PTZ control panel appears Select the desired camera from the toolbar Or On the front panel select the desired camera and press Enter to call up the quick access toolbar The PTZ control panel appears 2 Scroll the toolbar to Tour and double click the desired preset tour from the list The camera immediately carries out the preset tour movement e Menu toolbar 1 Click the PTZ Settings icon on the menu toolbar and select More Seitings 2 Select the desired preset tour from the list and click io to start the tour Click to stop the preset tour 3 Click Back to return to live view Setting and calling up a shadow tour The shadow tour command remembers the manually controlled PTZ dome camera movement track One shadow tour can be set up Note The PTZ dome camera used must be able to support a shadow tour command See Appendix F on page 153 for the complete list of PTZ commands available by camera protocol To set up a shadow tour 1 Click the PTZ Settings icon on the menu toolbar and select More Seitings 2 Select the shadow tour from the list 3 To record a new shadow tour click and use the directional buttons on the PTZ control panel to move the camera along the desired path 4 Click E to save the shadow tour Note The shadow tour can be overwritten 5 Click Back to return to live view To call up a shadow tour e PTZ control panel 46 TruVision NVR 21 User Manual 5BChapter 6 Controlling a PT
61. ber Figure 16 Camera layout and sequence screen Multiview layout selection bar Camera order in the sequence Camera number selection To set the camera sequencing 1 Click the Display Mode Settings icon in the menu toolbar 2 Select Layout gt View 3 From Video Output Interface select the desired monitor from the drop down list 4 From the multiview layout selection bar select the desired multiview layout 5 Select the video tile of the camera whose order you want to change The selected tile is highlighted green 6 In the selected tile select the new camera sequence order by scrolling the through the list of available camera numbers TruVision NVR 21 User Manual 35 4BChapter 5 Live view Note X means that the camera is not displayed 7 Click Apply to save the settings 8 Click Back to return to live view General settings Use this screen to configure the monitor image GUI language login password requirement monitor resolution as well as to configure the NVR name and address See Figure 17 below The NVR can support NTSC or PAL video output The video format is auto detected The changes are immediately implemented once Apply is clicked to save the settings Figure 17 Monitor setup screen General Settings Language Device Name Device Address Zone ID VGA Resolution HDMI Resolution Password Required Enable Wizard Table 11 Description of the Monitor setup screen Gene
62. by color the type of recording with each type Click and drag the marker across the timeline on where you want video playback to begin and then click Play on the playback control toolbar You can capture a snapshot of a video image save the video clips or download the recorded video searching for event logs The NVR compiles a log of events such as the start or end of video recording NVR notifications and alarms through which you can easily search Logs are categorized by the following types e Alarm Includes motion detection tamper detection and other alarm events e Notifications Includes system notifications such as video loss HDD failures and other system related events e Operations Includes users access to the web interfaces and other operational events e Information Includes general information on the NVR actions such as the start and end of video recording etc To search for logs click Log on the menu bar select a log type specify a date and time range and then click Search Dual streaming The NVR allows dual streaming if the camera supports it However dual streaming is only available for live mode It cannot be recorded TruVision NVR 21 User Manual 77 8BChapter 9 Using the web browser Controlling a PTZ dome camera in the web browser The web browser interface lets you control the PTZ functions of a dome camera Click a PTZ dome camera and use the PTZ controls on the interface to control th
63. ccess device from the drop down list Select the access mode Only ProBridge is listed Under Start String enter the desired transaction text such as an ATM transaction number Click Save to save the settings To search text insertion in recorded video 1 In playback check the By text check box Camera No 1 Current Status 4 Feb 2013 gt E Sun Mon Tue Wed Thu Fn Sat By Text Player Download TruVision NVR 21 User Manual 79 8BChapter 9 Using the web browser 2 Inthe keyword text box that appears enter the text for which you want to search Text overlay You can add up to four lines of text on screen via the browser This option can be used for example to display emergency contact details By default these lines of text are positioned along the top of the screen The strings follow each other consecutively Note This option is not available via the NVR To add on screen overlay text 1 Click the Configuration tab in the browser toolbar and then select Camera Settings gt Text Overlay 2 Select the desired camera 3 Check the string box 1 for the first line of text 4 Enter the text for string 1 in the column alongside Up to 44 alphanumeric characters can be used 5 Repeat steps 3 and 4 for each extra line of text selecting the next string number 6 Click Save Using a network storage system You can use a network storage system NAS or storage area network SAN to r
64. channel NVR and 4x4 for the 16 channel NVR Set the length of time for which a camera image is displayed on the selected monitor before moving to the next camera during sequencing Default is off No switch Check the box to enable disable audio output Default is disable Designates which monitor will be the output to show the event Default is HDMI Set the length of time for which an alarm event appears on the output monitor before moving to the next camera during sequencing Default is 10 seconds To set up the display options 1 Click the Display Mode Settings icon in the menu toolbar 2 Select Layout gt General 3 Specify the desired settings for each of the menu options 34 TruVision NVR 21 User Manual 4BChapter 5 Live view 4 Click Apply to save the settings 5 Click Back to return to live view Changing the camera sequence The cameras are sequenced in numeric order by default You can change the sequence order of the cameras for all monitors You can switch the channel of a camera with that of another camera in the System This lets you for example have the images of camera 1 appear on channel 10 and the images of camera 10 appear on channel 1 This feature is useful when you want to watch the sequence of images from specific cameras so that they are next to each other on screen See Figure 16 below Each video tile displays both the order of the camera in the sequence and the camera num
65. cify how you want the NVR to notify you about an alarm or event You can select more than one notification type Not all notifications types are available for all types of alarms The alarm notification types are e Audible warning Triggers an audible beep when a notification or alarm is detected by the system or a camera e Notify surveillance center Sends a signal to TruVision Navigator or other software applications when an alarm or notification is detected e Send e mail Sends an e mail when an alarm or notification is detected See Configuring e mail on page 103 for information on how to configure the NVR to send an e mail e Trigger alarm output Triggers an alarm output when a notification is detected for an external alarm See Setting up external alarms on page 94 for information on configuring an alarm output Setting up motion detection Motion detection is one of the most important features of a NVR With it there is no need to manually search through hours of video recordings to find an event The NVR can be set up to trigger an alarm if it detects motion and to record it You can then search these recorded motion activities for specific incidents If enabled motion detection recording can help increase the number of days your NVR can record You can mask out any areas of motion on an IP camera display that you do not want to trigger a recording such as a flag on a pole or a moving tree TruVision NVR 21 User
66. click Export Click Back to return to live view TruVision NVR 21 User Manual Chapter 16 User management By default the NVR comes with three user accounts an Administrator account an Operator account and a Guest account These accounts provide multiple levels of access and functionality See Table 18 below for a description of the different user accounts Table 18 User accounts User Description Administrator The administrator account includes extended menu with full access to all settings The Administrator has the authority to add delete or configure parameters for many of the system functions There can only be one administrator The user name is admin The name cannot be modified The default password is 1234 Operator The operator account includes reduced menu access to Video settings inaccessible features are not visible The default user name is operator The default password is 4321 Guest The guest account includes menu access with no programming possibilities inaccessible features are not visible The default user name is guest The default password is Empty Note The default passwords should be changed for security reasons Adding a new user Only a system administrator can create a user You can add up to 31 new users The access privileges of Operator and Guest users are predefined and cannot be modified TruVision NVR 21 User Manual 127 15BChapter 16 User management To add new users
67. creen Or Click Video Search in the playback control toolbar to return to the search results screen Creating and playing back bookmarked recordings You can bookmark the important scenes in a recorded file for later reference Bookmarks flag the start of a scene Up to 64 bookmarks can be saved in a video file There are two types of bookmarks Default bookmark El All default bookmarks have the same generic name BOOKMARK Customized bookmark The bookmark is given a name for easy identification The same name can be used for several bookmarks Both types can be searched To create a bookmark 1 2 Open an all day playback screen or the playback screen from a search result In the all day playback recording click the timeline bar where you want the bookmark to be The green time line jumps to this position Click the button for the type of bookmark you want and enter the bookmark name if required In the playback recording from a search click the scroll bar where you want the bookmark to be The scroll bar ball jumps to this position Click the button for the type of bookmark you want and enter the bookmark name if required The bookmark is saved TruVision NVR 21 User Manual 57 6BChapter 7 Playing back a recording 3 Click the bookmark management El button to see the list of bookmarks saved The name of a bookmark can be edited The bookmark can also be deleted To play back a bookmark 1
68. creen privacy mask areas See Setting up privacy masking on page 118 for more information Define the video tampering detection settings See Detecting video tampering on page 97 for more information Define the video loss detection settings See Detecting video loss on page 97 for more information Add extra lines of text on screen See Text overlay on page 80 for more information Define the general network settings See Configuring general network settings on page 99 for more information Define the PPPoE settings See Configuring PPPoE on page 101 for more information Define the DDNS settings See Configuring DDNS on page 101 for more information Define the settings to send an e mail See Configuring e mail on page 103 for more information Define the remote storage system for NVR recordings See Using a network storage system on page 80 for more information Define the SNMP settings See Configuring SNMP on page 104 for more information Define a remote alarm host multicast IP as well as the server HTTP and RTSP ports See page 104 for more information Define the RS 232 parameters See Configuring the RS 232 port on page 121 for more information Define the RS 485 parameters Define the alarm input parameters for when an external alarm is triggered See Setting up external alarms on page 94 for more information Define the response
69. d customized bookmark 50 TruVision NVR 21 User Manual Item 6BChapter 7 Playing back a recording Description Bookmark management Click to see the list of bookmarks and their times Archive files Zoom control Zoom in and out of the timeline to show the progress bar in greater or lesser detail Playback control toolbar Reverse play the recording Click again to pause Stop playback Timeline jumps back to 00 00 time midnight Play recording Fast forward playback by 30 seconds Reverse playback by 30 seconds ee Decrease playback speed Options available are single frame 1 8 speed Y speed 2 speed normal X2 speed X4 speed X8 speed maximum speed Increase playback speed Options available are single frame 1 8 speed 4 speed 2 speed normal X2 speed X4 speed X8 speed maximum speed Previous file day event recording UE Play next file day recording in the search result Timeline Allows you to jump forwards or backwards in time The timeline moves left oldest video to right newest video Click a location on it for where you want playback to start In all day playback the cursor shows the actual time In search playback the cursor is a ball Time bar Time of actual playback This is only displayed in all day playback Playback progress bar This bar displays how far playback of the recording has progressed It also indicates the type of recording Recording type Description of
70. date The start and end time of daylight saving time DST in the year can also be set DST is deactivated by default See Figure 19 below for the Time settings screen Figure 19 Time and date settings screen Q Monitor Layout Holiday User admin GMI 08 00 Pacific lime U S amp Canada MM DD YYYY 24 how a 09 24 2012 20 01 39 E Auto DST Adiustment 4 Table 13 Description of the time and date settings screen Option Time zone Date format Time format Display week System date System time Auto DST adjustment 38 Description Select the time zone of the NVR from the drop down list Select the date format from the drop down list Default format is MM DD YYYY Select the time format from the drop down list Default format is 24 hour format Display the day of the week in the monitor time bar Check the box to enable disable Default format is Disable Define the system date Default date is the current date Define the system time Default time is the current time Define DST is automatically It depends on the time zone selected Default format is Disable TruVision NVR 21 User Manual Option Enable DST From To DST bias 4BChapter 5 Live view Description Manually define DST If this option is selected the Auto DST adjustment option is disabled Default format is Disable Click the check box to enable or disable daylight savings time DST Enter the start
71. date and time for daylight savings Enter the end date and time for daylight savings Set the amount of time to move DST forward from the standard time Default is 60 minutes To set up the system time and date 1 Click the Display Mode Settings icon in the menu toolbar 2 Select Time Modify the settings to the desired values 3 Click the Apply button to immediately implement the changes TruVision NVR 21 User Manual 39 Chapter 6 Controlling a PTZ camera You can control PTZ dome cameras using the buttons on the front panel the keypad and IR remote control as well as using the PTZ control panel accessed with the mouse Access to PTZ commands may require a password A detailed list of the PTZ commands available for many different camera protocols is available in Appendix F on page 153 Calling up presets tours and shadow tours When in live view you can quickly call up the list of existing presets preset tours and shadow tours by using the front panel remote control mouse and keypad Front panel Press Enter PTZ control panel appears Mouse Left click the mouse on the desired camera image The quick access toolbar appears Click the PTZ control icon to enter PTZ mode The PTZ control panel appears Remote control Press the OK button The PTZ control panel appears Keypad Press the Enter button on the keypad For further information see Appendix D KTD 405 keypad on page 143 lf the display is in mul
72. dding removing IP cameras Before adding an IP camera to the NVR system it is important that the network settings of the NVR are correctly set up Figure 35 IP camera window Network parameter window List of IP cameras found on the network Camera H HI 197 088 777 175 192 169 272 175 109 108 727 53 182 165 2272 108 to des 22 118 107 108 777 56 102 160 222 173 102160222127 1 i RIP Over RTSP rali 297 114 Pad Fer ne 107 P27 115 rh 8 297 39 102 168 237 108 List of IP cameras added to the NVR 1 Quick Add Add the selected cameras from 4 Advanced Set Modify the settings of a the search results list to the NVR system camera min moaning L LE 5 Refresh Update the information displayed configuration on a camera in the NVR device list 2 Search Search the network for available eT Live view View selected IP camera IP cameras 3 Add After entering the details of a camera pee a pee eet cane in the configuration window add it to NVR system TruVision NVR 21 User Manual 115 13BChapter 14 Camera settings There are two ways to add a camera to the NVR system Automatic Use this method if the IP cameras are located on the same LAN as the NVR Manual Use this method if the IP cameras are located on a different LAN from the NVR or are located on the internet You can also synchronize the IP camera and NVR network parameters see Figure 36 Figure 36 Synchronize IP camera and NVR E Synch
73. ddress Null Select receivers Receiver 1 Receiver Null Receiver s address Null Enable attached picture No Interval 2s Enable SNMP No SNMP version V2 SNMP port 161 Read community Public Write Community Private Trap address Null Trap port 162 Alarm host IP Null Alarm host port 0 Server port 8000 HTTP port 80 Multicast IP Null RTSP server port 554 Alarm seitings 160 Alarm list Alarm input Alarm Inputs Alarm Outputs Alarm Input A lt 1 to A lt 16 A gt 1 to A gt 4 Alarm input no All Alarm name Null Type No Enable alarm input setting No Rule Trigger channel No Arming schedule All day TruVision NVR 21 User Manual Alarm Output Alarm Output Manual Alarm Notification Notification PTZ settings General General More settings Null User settings User 23BAppendix G Default menu settings for whole week Rule Null PTZ linking Null Alarm output no All Alarm name Null Time out 5 s Rule All day for whole week Trigger none HDD full Null HDD error Audio warning Network disconnected Null IP conflicted Null Illegal login Null Abnormal record Null Camera All Baud rate 1200 Data bit 8 Stop bit 1 Parity None Flow ctrl None PTZ protocol Interlogix 485 Address 0 to 15 for camera 1 to 16 User management admin 1234 operator 4321 guest Null Change password Tru
74. ded not to configure for video tampering when using PTZ dome cameras TruVision NVR 21 User Manual 97 10BChapter 11 Alarm settings To set up video tampering detection 1 Click the Camera management icon in the menu toolbar and select Tamper Proof to display the tamper proof settings screen 2 Select a camera to configure for tamper proof 3 Check the Enable Tamper proof box to enable the feature 4 Define a tampering area 98 The tamper detection area setup interface lets you define an area on screen where you want camera tampering to be detected Click and drag the mouse across an area to mark that area for video tampering You can only set one tampering area with the full screen being the maximum area Click Clear to clear the screen select the tamper detection sensitivity level by clicking the sensitivity scroll bar Higher sensitivity is to the right of the bar Select the arming schedules for the tamper Click Rule and then select the Arming schedule tab to select the day of the week and the time periods during the day when tamper can be detected You can schedule up to eight time periods in a day Default is 24 hours Click Apply to save the settings Click Copy to copy the settings to other days of the week and holiday period Note The time periods defined cannot overlap Select the response method to an external alarm Click Rule and then select the Rule tab to select the method by which you want th
75. ding it lists such information as start time type of information camera number and gives a description on the types of events recorded and when record time was stopped Play Click to start playback of the selected recording Export Click to archive the selected file to a USB device The export screen appears Back Click to return to the previous screen Playing back frame by frame You can easily play back a selected video at different speeds This allows you to carefully examine an event frame by frame as it happens The current frame rate is shown on the right of the playback control toolbar To play back frame by frame e Using a mouse 1 In playback mode click the Speed Down E and Speed up buttons in the playback control toolbar until the speed changes to single frame 2 Click the Pause button to advance the video frame by frame e Using the front panel 1 In playback mode move the joystick to left and right to scroll down and up through the speed changes until single frame 2 Press Enter with the joystick to advance the video frame by frame 3 Press the Play button to continue playback at normal speed Digital zoom in playback You can easily zoom in on an image during playback to see it in greater detail To digitally zoom in during playback 1 In playback mode right click the mouse and click Digital Zoom in the pop up menu The playback control toolbar disappears 2 Click the screen wit
76. dit screen appears Holiday Name Holiday1 Enable el Mode By Month Start Date Jan End Date Jan Cancel 3 Enter the name of the holiday period and click Enable 4 Select whether the holiday period will be categorized by date week or month and then enter the start and end dates 5 Click Apply to save the settings and then OK to return to the Edit screen 6 Repeat steps 2 to 5 for other holiday periods 7 Click Back to return to live view Motion detection schedules For IP cameras you can configure from the NVR the schedule when the camera can be triggered by motion However you need to configure the area of the video display sensitive to motion from the camera itself For information on scheduling motion detections see Motion detection set up on page 92 86 TruVision NVR 21 User Manual 9BChapter 10 Recording External alarm schedules The NVR can be scheduled to record when an alarm is triggered by an external alarm device such as a PIR detector or dry contacts For information on scheduling external alarms see Triggering or clearing alarm outputs manually on page 96 Protecting recorded files There are two methods to prevent recorded files from being inadvertently overwritten or deleted off the HDD We highly recommend that important recorded events be protected from deletion Recorded files can either be locked or the HDD that the files reside on can be set to read only Locking and unlock
77. do the following in live view iii Switch between mainstream and substream Start stop all streaming from selected cameras Start stop recording from selected cameras Zoom in out Take a video snapshot FI Turn POS ATM text insertion on off TruVision NVR 21 User Manual 71 8BChapter 9 Using the web browser Item Name Description View previous and next camera respectively If viewing in multiview format live view moves to the next group of cameras for the selected number of video tiles Turn audio on off U Turn microphone on off 6 PTZ panel Hide display the PTZ panel Using the web browser to configure the device Click Configuration on the browser menu bar to display the configuration screen There are two ways to configure the NVR Local and Remote Local configuration Local configuration lets you define communication and network parameters such as protocol type maximum file size stream type and network transmission settings You can also specify the directory locations for saving recorded and playback video captured images and downloaded files Remote configuration See Figure 29 below for an example of the Configuration screen See Table 17 on page 73 for an overview of the different browser menu functions Please refer to the specific sections on the OSD menu functions for more information on configuring these functions Note The configuration settings defined remotely are different from
78. e National Time Center IP Address 210 72 145 44 or europe ntp pool org If the device is setup in a more customized network NTP software can be used to establish a NTP server used for time synchronization 102 TruVision NVR 21 User Manual To set up an NTP server 1 2 3 4 11BChapter 12 Network settings Click the Network settings icon in the menu toolbar Click NTP to display its screen Check the NTP box to enable feature It is enabled by default Enter the NTP settings e Interval Time in minutes to synchronize with the NTP server The value can be between 1 and 65535 minutes Default is 60 minutes e NTP server IP address of the NTP server e NTP port Port of the NTP server Click Apply to save the settings Configuring e mail Your NVR can send e mail notifications of alarms or notifications through the network Note Ensure that the DNS address has been set up correctly beforehand To configure e mail settings 1 Click the Network Settings icon in the menu toolbar 2 Click E mail and enter the required settings Option Enable server authentication SMTP server SMTP port Enable SSL Sender Sender s address Select receivers Receiver Receiver s address Enable Attached Picture Interval TruVision NVR 21 User Manual Description Check the box if your mail server requires authentication and enter the login user name and password Enter the SMTP server s IP address
79. e NVR to notify you of the alarm Click Apply to save settings and then OK to return to the previous screen Click Back to return to live view TruVision NVR 21 User Manual Chapter 12 Network settings You must configure your NVR s network settings before using it over the network The NVR must have access to the internet when configuring the network settings Note As every network configuration may differ please contact your Network Administrator or ISP to see if your NVR requires specific IP addresses or port numbers Configuring general network settings To configure general network settings 1 Click the Network settings icon in the menu toolbar to display its screen Working Mode Sieci NIC bondO NIC Type 10M 100M L000M Salt adaphve Enable DHCP Li LOL 1 255 255 255 0 102 108 d tobt ee 7 40 Fe 15 code L AIR 412 2 Click General and enter the required settings TruVision NVR 21 User Manual 99 11BChapter 12 Network settings Option Working mode Select NIC NIC type Enable DHCP IPv4 address IPv4 subnet mask IPv4 default gateway IPv6 address 1 IPv6 address 2 IPv6 default gateway MAC address MTU bytes Preferred DNS server Alternate DNS server Main NIC or Default route Description The NVR has two 10M 100M 1000M NIC cards that support net fault tolerance load balance and multi address modes Select one of the options Net fault tolerance When one
80. e PTZ functions Figure 31 PTZ controls 1 Directional pad auto scan buttons Controls the movements and directions of the PTZ Center button is used to start auto pan by the PTZ dome camera 2 Adjust zoom focus and iris 3 Adjust speed of PTZ dome camera 4 Start selected preset Capturing text insertions Text insertion lets you insert or display text from a point of sale POS system on the video display of the NVR The text is saved and time stamped together with the video You can then search the text for specific video clips The text is displayed during playback The NVR supports POS and ATM text insertion via the UTC ProBridge accessory connected to the RS 232 port on the NVR This feature is currently only available using the browser In both live view and playback a camera set up for text insertion will display the video with the POS text overlay see Figure 32 below for an example of a video image in live view with text insertion 78 TruVision NVR 21 User Manual 8BChapter 9 Using the web browser Figure 32 Example of a video image with text insertion StruVision NVR 21 Live view Playback Log Configuration 2013 05 03 20 11 20 Logout 44 To set up text insertion 1 Se ee oe 8 Click the Configuration tab in the browser toolbar and then select 232 Serial Port Under Usage select ProBridge In the submenu panel select Text Insertion Check Enable Text Insertion select the a
81. e event one The event monitor is used to display detected events such as motion It cannot be configured separately The priority level for the main output is HDMI gt VGA gt CVBS See Table 6 below However you can manually define your main monitor from the Layout menu Table 6 Monitor output priority level Monitor output in use Priority level HDMI VGA CVBS Main monitor v v HDMI v VGA v CVBS y V4 HDMI To select the video output of the main monitor 1 Click the Display Mode Settings icon in the menu toolbar 2 Select Layout gt General 3 From Video Output Interface select which monitor will be the main monitor HDMI depends on NVR model VGA or main CVBS HDMI is default if connected To control a monitor On the front panel press button A to select the main monitor Press button B to select the event monitor Audio output The HDMI monitor connector on the back panel outputs both video and audio signals There is an audio output on the back panel for speakers Controlling live view mode Many features of the live view mode can be quickly accessed by placing the cursor on a live image and clicking the right button of the mouse The mouse menu appears see Figure 11 on page 29 28 TruVision NVR 21 User Manual 4BChapter 5 Live view Figure 11 The mouse menu for the main monitor 96000 6 606 CO Menu Single Camera Muli Camera Frevious Screen Next Screen Stari Aulo switch All day Pl
82. e information To change a HDD status property Click the System Settings icon in the menu toolbar and then click Hard Disk Click the HDD Information tab Select the HDD whose property you want to change Click the Edit icon LA The Local HDD Settings screen appears Click the desired HDD property for the selected HDD Click the group number for this HDD ee aS Se D a Click Apply to save and exit the screen Note Once set to read only the HDD cannot be used to save recorded files until it is set back to read write R W If the HDD that is currently being written to is set to read only the data is then recorded to the next HDD If there is only one HDD present setting it to read only means the NVR cannot record Checking HDD status You can check the status of any of the installed HDDs on the NVR at anytime To check the status of a HDD 1 Click the System Settings icon in the menu toolbar and then click Hard Disk 2 Note the status of the HDDs listed under the Status column lf the status is listed as Normal or Sleeping the HDD is in working order If it is listed as Abnormal and has already been initialized the HDD needs to be TruVision NVR 21 User Manual 111 12BChapter 13 HDD management replaced If the HDD is Uninitialized you need to initialize it before it can be used in the NVR Refer to Initializing HDDs on page 109 for more information Note This information is also available under System Settings
83. e up to eight time periods Click All Day to record all day Note Time periods defined cannot overlap 7 Select a recording type This setting instructs the NVR to begin recording when an alarm is triggered The recording type can be based on time and triggered by motion detection and or an alarm If set to TimeLapse TL Hi or TL Lo the NVR records continuously 8 Click Apply to save settings 9 Repeat steps 3 to 8 for other days of the week or to copy the schedule settings to another day To copy the current schedule settings to another day of the week click Copy select the number of the day of the week to which to copy the schedule and click OK to save changes and return to the Edit screen 10 Repeat steps 3 to 9 for other cameras 11 Click Apply to save the settings and then OK to return to the schedule screen Holiday schedules As well as being able to schedule when recordings occur during the week you can also schedule them for specific holidays in the year such as the first of TruVision NVR 21 User Manual 85 9BChapter 10 Recording January or the second Wednesday of every month You can schedule up to 32 holiday periods A holiday period can be scheduled for a particular day or as a block of days To set up a holiday recording schedule 1 Click the Display Mode Settings icon in the menu toolbar and select Holidays 2 Select a holiday period from the list and click Edit to modify the settings The E
84. ect the PTZ control icon in the quick access toolbar The PTZ control panel appears Select the desired camera from the toolbar On the front panel select the desired camera and press Enter to call up the quick access toolbar The PTZ control panel appears 2 Scroll the toolbar to Preset and double click the desired preset from the list The camera immediately jumps to the preset position e Menu toolbar 1 Click the PTZ Settings icon on the menu toolbar and select More Settings The PTZ configuration window appears 2 Check Call Preset and enter the preset number to call up The camera immediately moves to that preset position 3 Click Back to return to live view Setting and calling up preset tours Preset tours move a PTZ dome camera to different steps called Keypoint in the interface The camera stays at a step for a set dwell time before moving on to the next step The steps are defined by presets see Setting and calling up presets on page 42 Each preset tour consists of steps A step consists of a step number a dwell time and a speed The step number is the order the camera will follow while cycling through the preset tour The dwell time is the length of time for which a camera stays at a 44 TruVision NVR 21 User Manual 5BChapter 6 Controlling a PTZ camera step before moving to the next one The speed is the rate at which the camera will move from one key point to the next Note The P
85. elps ensure that the HDD is functioning properly at all times while protecting video stored on the hard drive To view the S M A R T information of a HDD 1 Click the System Settings icon in the menu toolbar and then click Hard Disk 2 Select the S M A R T tab to display its screen 3 Select the HDD whose data you want to see A detail listing of S M A R T information is displayed F REH HOC Intormation Storage Mode Bie wher Des disk Pas ailea be siess r fe Text Insertion ALL 4 Capacity 1 56306 Biad Hitaethi HUA TZ2020ALAJ30 AK1 1ASTAEDT PRA Log Search DR ET a9 Upgrade ee ont guratons loin honain Power Up deys J alt ewaluet or Fass FFE LEA LA Furneticnal SMART Informations amp Met Dateci Riser Pasi Croan Ral Throughput Fadormance Spin Up lime Starks K Seek Time Padtormance Prvcr on ours Gen Omer emperaire Reallocalion Event Cound OK OK DE K OEK OK OK nk OK 0R OK OK DE OK ok 4 If you want to continue to use a HDD when the S M A R T test has failed check the box Use when the disk has failed to self evaluate Click Apply to save the settings TruVision NVR 21 User Manual 113 12BChapter 13 HDD management 114 TruVision NVR 21 User Manual Chapter 14 Camera settings This chapter describes how to configure the IP cameras The TVN 21 can support up to 16 network cameras The number of cameras supported depends on the NVR model and available bandwidth A
86. emotely store NVR recordings To set up a network storage system 1 Click the Configuration tab in the browser toolbar and then select Network Settings gt NetHDD 2 On the first line of HDD No enter the IP address of the desired remote storage system 3 Enter the file path name to define where on the remote storage system you want to store the files 4 Under Type select type of storage system to be used NAS or SAN Default is NAS 5 Up to eight remote storage systems can be set up 6 Click Save 80 TruVision NVR 21 User Manual 9BChapter 10 Recording Chapter 10 Recording This chapter provides instructions on how to define the recording settings of your NVR This chapter covers how you can configure your initial recording settings schedule recordings protect your recorded files and set up your HDD for redundancy Enter menu mode by pressing the Menu button on the front panel or use the mouse menu to select Menu see Controlling live view mode on page 28 See Menu overview on page 23 for a list of the menu icons Initializing recording settings Before you can set up your NVR to begin recording you must first configure general recording settings for the IP cameras Ensure that the HDD has been installed and initialized before configuring the recording settings See Chapter 13 HDD management on page 109 for more information To configure recording settings 1 Click the Video Schedule ico
87. ese values 3 Click Add to add the camera to the list of devices in the NVR system The camera is added to the end of the list of devices Note Only one camera can be manually added at a time Configuring the camera OSD settings The on screen display OSD settings appear in live view mode and include the camera name time and date They also are included in recordings You can also adjust the transparency of the OSD relative to the background so that it is easier to read or is less prominent on screen To configure the OSD settings 1 Click the Camera Management settings icon in the menu toolbar and select OSD 2 Enter a name for the camera if required 3 Check the Display Name Display Date and Display Week boxes to display the camera name date and week 4 Select a date format and a time format 5 Select how you want the camera information displayed Select one of the options from the drop down list Default is non transparent amp non flashing e Transparent amp flashing e Transparent amp not flashing e Non transparent amp flashing e Non transparent amp non flashing 6 There are two text boxes in the camera view screen one for the camera name red box and the other for the date time yellow box Using the mouse click and drag a text box to the desired position 7 Click Apply to save the settings and then Back to return to live view TruVision NVR 21 User Manual 117 13BChapter 14 Camera
88. fault playback period of 5 minutes cannot be changed To instantly replay recorded video 1 In live view mode left click the mouse on the desired camera image The quick access toolbar appears Click Instant Playback LR 2 Select the desired camera from the drop down list and click OK Playback starts immediately The Instant Playback scroll bar appears under the selected camera 52 TruVision NVR 21 User Manual 6BChapter 7 Playing back a recording S ti lt i j 7 3 Click Pause M on the toolbar to pause playback Click Play to restart playback Click Stop EX to stop playback and return to live view All day playback Use this option to play back recorded video from the last day Playback starts at midnight and runs for the 24 hour period All day playback is shown in full screen view See Figure 23 on page 50 for a description of the playback control toolbar e Using the mouse 1 In live view mode right click the mouse on the desired camera image In the mouse toolbar click All day Playback The playback screen appears By default the camera is in full screen mode To select more than one camera for multiview playback or to select playback from a different day move the mouse to the right edge of the screen The camera list and calendar appear Check the desired cameras and or another day Up to 32 cameras can be selected Playback starts immediately Note A message appears if there are n
89. frequently encountered lighting conditions Standard Indoor Low light and Outdoor However you can also manually adjust the brightness saturation contrast and hue values using the Customize option Adjustments to the settings affect both live view and recorded images 118 TruVision NVR 21 User Manual 13BChapter 14 Camera settings Note These options can also be modified from the image settings button on the live view quick access toolbar see Accessing frequently used commands on page 31 To adjust display settings 1 2 3 Click the Camera Management icon in the menu toolbar and select Image Select the camera for which to adjust the video image settings Select the desired mode value Changes are seen immediately on screen If Customize is selected adjust the brightness saturation contrast and hue values by dragging each scroll bar Click Apply to save the settings and then click Back to return to live view TruVision NVR 21 User Manual 119 13BChapter 14 Camera settings 120 TruVision NVR 21 User Manual Chapter 15 NVR management This chapter describes Configuring the RS 232 port Updating system firmware Restoring default settings Viewing system information Viewing system logs Configuring the RS 232 port Use the System Settings menu to configure the RS 232 parameters such as baud rate data bit stop bit parity flow control and usage Figure 37 RS 232 setup window B Hard Di
90. function Select the cameras to be triggered when an external alarm is detected In the Rule window click Trigger channel and select the cameras to be triggered for recording when an alarm is detected Click Apply to save the settings Select the arming schedules for the external alarm Click the Arming schedule tab and select the day of the week and the time periods during the day when an alarm input can be detected You can schedule up to eight time periods in a day Default is 24 hours Click Apply to save the settings Click Copy to copy the settings to other days of the week and holiday period Note The time periods defined cannot overlap TruVision NVR 21 User Manual 9 10BChapter 11 Alarm settings Select the response method to an external alarm Click the Rule tab to define the method by which you want the NVR to notify you of the alarm Click Apply to save settings Select the PTZ camera function required in response to an external alarm Select the PTZ camera and the preset preset tour or shadow tour that is triggered when the alarm is detected Rule Trigger Channel Arming Schedule Rule PTZ Linking IP Camera 1 kd 1 1 Cancel Click Apply to save the settings Click Copy to copy the settings to other cameras if required Click OK to return to the alarm input screen 10 Click Back to return to live view To set up an alarm output Note Not all IP cameras have an alarm output
91. g a camera When setting up and controlling your cameras in zone mode refer to Table 23 below for the list of default PTZ addresses associated with a zone ID This value is automatically populated in the system You can modify the PTZ address in the PTZ menu to meet customer requirements Table 23 Default PTZ camera addresses by zone ID Camera Zone ID of TVN 21 input 1 2 3 4 5 6 7 8 9 0 11 12 13 14 15 16 1 0 32 64 96 128 160 192 224 256 288 320 352 384 416 448 480 2 1 33 65 97 129 161 193 225 257 289 321 353 385 417 449 481 3 2 34 66 98 130 162 194 226 258 290 322 354 386 418 450 482 4 3 35 67 99 131 163 195 227 259 291 323 355 387 419 451 483 5 4 36 68 100 132 164 196 228 260 292 324 356 388 420 452 484 6 5 37 69 101 133 165 197 229 261 293 325 357 389 421 453 485 7 6 38 70 102 134 166 198 230 262 294 326 358 390 422 454 486 8 7 39 71 103 135 167 199 231 263 295 327 359 391 423 455 487 9 8 40 72 104 136 168 200 232 264 296 328 360 392 424 456 488 10 9 41 73 105 137 169 201 233 265 297 329 361 393 425 457 489 1 10 42 74 106 138 170 202 234 266 298 330 362 394 426 458 490 12 11 43 75 107 139 171 203 235 267 299 331 363 395 427 459 491 13 12 44 76 108 140 172 204 236 268 300 332 364 396 428 460 492 14 13 45 77 109 141 173 205 237 269 301 333 365 397 429 461 493 15 14 46 78 110 142 174 206 238 270 302 334 366 398 430 462 494 16 15 447 79 111 143 175 207 239 271 303 335 367 399 431 463 495 TruVision NVR 21 User Manual 149 KTD 405 keypad Ca
92. ground Wiring the keypad The keypad uses RS 485 simplex wiring The signal is transferred by a single twisted pair line A shielded STP CAT5 network cable is recommended Ground one end of the cable either the first or last device on the RS 485 line The maximum number of devices that can be installed in one bus is 255 witha maximum cable length of 1200 m The cable length can be expanded using a signal distributor Both the first and the last device in series should be terminated with 120 Ohm resistance to minimize line reflections See Figure 2 below TruVision NVR 21 User Manual 5 1BChapter 2 Installation Figure 2 RS 485 bus serial wiring KTD 405 keypad shown 120 Ohm La rere ES a iy 6 rm LED 1 TAMAR COGGAR Ta2G5G46 1 Pao PEER EEt CHRP Mare inoue 1 16 1 Keypad 3 See section RS 485 ports on page 8 2 I O box Use an RS 485 signal distributor for a star wiring configuration See Figure 3 on page 6 Figure 3 Star wiring with RS 485 signal distributor Correct 77120 Ohm gt 4 A B Dome R ous Keyt A j eyen ES 3 r TemABCDGGAB 1G2G3G4G LRNINNNN NRNSSRNE ALLEE LLLLLLL Le Ni EEGEREEE SERRE EEE fe Alarm input 1 16 TS 120 Ohm Distributor 120 Ohm 1 Keypad 3 RS 485 distributor 2 I O box 4 See section RS 485 ports on page 8 TruVision NVR 21 User Manual 1BChapter 2 Installation Incorrect 120 Ohm
93. guring this function you must first install the SNMP software To configure SNMP protocol settings 1 Click the Network settings icon in the menu toolbar 2 Click SNMP and enter the required settings 3 Click Apply to save the settings Configuring the FTP server This function is currently unavailable Configuring a remote alarm host lf a remote alarm host is set the NVR sends a signal to the host when an alarm is triggered The remote alarm host must have the TruVision Navigator server software installed To set up a remote alarm host 1 Click the Network Settings icon in the menu toolbar 2 Click More Settings 3 Enter Alarm Host IP and Alarm Host Port Alarm host IP represents the IP of the remote PC where the Network Video Surveillance software installed The alarm host port value must be the same as software s alarm monitor port Default port is 0 104 TruVision NVR 21 User Manual 11BChapter 12 Network settings Configuring multicast Setting up multicasting resolves limitation issues when streaming videos through a network access device multicast address spans the Class D IP range of 224 0 0 0 to 239 255 255 255 We recommend that the IP address range of 239 252 0 0 to 239 255 255 255 be used To set up multicasting 1 Click Network Settings icon in the menu toolbar and then click More Settings 2 Enter a Multicast IP address Note When adding a device to the Network Video Surveillance software
94. h the cursor The image zooms in and the digital view screen appears 3 Left click the mouse and drag the red square to the area of interest or move the joystick on the front panel to position the red square The selected area is magnified 60 TruVision NVR 21 User Manual 6BChapter 7 Playing back a recording 4 Right click the mouse to quit the digital zoom mode and to return to full screen playback mode The playback control toolbar reappears TruVision NVR 21 User Manual 61 6BChapter 7 Playing back a recording 62 TruVision NVR 21 User Manual Chapter 8 Archiving recorded files Archive recorded files on an external device such as a USB flash drives USB HDDs eSATA HDD or a DVD writer Before starting to archive files ensure that you have the backup device connected to the NVR It can be detected automatically by the NVR lt is important that the external storage device is set to the Export option in order to be able to archive See Using an external recording device on page 83 Note The USB port on the rear panel does not support USB CD DVD burners or USB HDDs Archiving files There are two ways to archive files Quick Archive Quick archive lets you archive recorded files quickly by using the Archive button on the front panel The NVR then downloads all the recorded files on the unit to fill the available memory space on the media This option is not available via the mouse Advanced Search screen You c
95. he Edit User pop up screen appears 3 Edit the user information and click Apply to save the settings 4 Click the OK button to return to the previous screen 5 Click Back to return to live view Changing the Admin password The administrator s password can be changed in the User Management menu Click the Change Password tab and enter the new information The administrator s MAC address can be changed here too Once completed click Apply to save the settings 130 TruVision NVR 21 User Manual Chapter 17 IT VRmobile You can easily log on to the TVN 21 using the TruVision IT VRmobile application Once installed on your iPhone it can be used over a wireless network to remotely view live video from NVRs IP cameras PTZ cameras and DVSs It can also be used to control PTZ cameras For detailed information on setting up and using the iT VRmobile application please refer to the iT VRmobile user manual Setup and login Download the TruVision TVRmobile application from the iTunes Store to your iPhone The if VRmobile appears on the iPhone home page Figure 38 iT VRmobile application icon You need to register an administrator when using this application for the first time Enter the user name and password in the register interface and click Register to complete user registration The next time the application is used the user name of the last user is displayed by default When logging in you also can enable Auto Login so
96. hile opened lock icons indicate unlocked files The Lock button toggles between Lock and Unlock depending on the file Click Cancel to return to live view Setting the HDD to read only When you set an HDD to read only recorded video files cannot be written to the HDD If multiple HDDs are used the NVR automatically records to the next HDD not set to read only To set a HDD to read only 1 e SS 88 Click the System Seiting icon in the menu toolbar Click Hard Disk to set up the HDD parameters select the HDD you want to set to read only Check Read only Click Apply to save the settings The HDD is now read only Note In order to enable recordings on that particular HDD again you must set the HDD status back to R W Read Write TruVision NVR 21 User Manual 9BChapter 10 Recording Configuring redundant recording Setting up HDD redundancy lets your NVR redundantly record a copy of the videos onto multiple drives as a safeguard against losing all your files in case of disk failures This process is also Known as mirroring You must have more than one HDD in your NVR to set up HDD redundancy Redundancy significantly reduces the storage capability of the HDDs As a result you need to double your capacity to record video over a given time Note You must set the storage mode of the HDD to Group before configuring the redundancy See Setting up HDD groups on page 110 for more information To set up HDD red
97. ie interlogix TruVision NVR 21 User Manual P N 1072629A EN REV R1 0 ISS 03MAY13 Copyright Trademarks and patents Manufacturer Certification FCC compliance FCC compliance ACMA compliance European Union directives Contact information 2013 UTC Fire amp Security Americas Corporation Inc Interlogix is part of UTC Climate Controls amp Security a unit of United Technologies Corporation All rights reserved The TruVision NVR 21 and logo are trademarks of United Technologies Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products UTC Fire amp Security Americas Corporation Inc 2955 Red Hill Avenue Costa Mesa CA 92626 5923 USA Authorized EU manufacturing representative UTC Fire amp Security B V Kelvinstraat 7 6003 DH Weert The Netherlands CE Quen This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generate
98. igher mouse Move the pointer to a command option or button on a screen Click the left mouse button to enter or confirm a selection You can purchase a spare mouse by ordering part number TVR MOUSE 1 see Table 3 below for a description of the mouse buttons Table 3 Mouse buttons Item Description Left button Single Click Live view Select a camera to display the quick access toolbar see Accessing frequently used commands on page 31 Menu Select a component of a menu such as a button or an input field This is similar to pressing the Enter button on the remote front panel controls Double Click Live view Switch between single screen and multi screen mode in live playback mode Click and Drag Live view Drag channel time bar PTZ control Adjust pan tilt and zoom Tamperproof privacy masking and motion detection functions Select the target area Digital zoom in Drag and select target area Right button Single Click Live view Display menu Menu Exit the current menu and return to higher level Scroll wheel Scroll Up Live view Return to the previous screen Menu Move the selection to the previous item Scroll Down Live view Move to the next screen Menu Move the selection to the next item Using the IR remote control The NVR is supplied with an infra red IR remote control unit Like the mouse it can be used to operate all of the main functions of the TVN 21 The IR remote control can be p
99. ing deleting and editing of IP cameras Local Advanced Operation Access HDD management including the initialization and modification of disk properties Update system firmware as well as manually trigger and clear the I O alarm output Local Shutdown Reboot Shutdown or reboot the NVR TruVision NVR 21 User Manual 15BChapter 16 User management Remote configuration settings Remote Log Search Remotely view logs that are saved on the NVR Remote Parameter Settings Delete and restore the factory defaults Remote Camera Management Remotely adding deleting and editing of IP cameras Remote Serial Port Control For future use Two Way Audio Use two way audio between the remote client and the NVR Remote Alarm Control Remotely trigger and clear the I O alarm output Alarm and notification settings must be configured properly to upload to host Remote Advanced Operation Remotely manage HDDs initializing and setting properties for HDDs as well as remotely update system firmware Remote Shutdown Reboot Remotely shutdown or reboot the NVR Camera configuration settings By default all IP cameras are enabled for operators for each of these settings and guests have Local Playback and Remote Playback privileges by default Remote Live View Select and view live video over the network Local Manual Operation Locally start stop manual recording on any of the channels snapshots and video clips Local Playback L
100. ing times The maximum pre recording time that can be selected depends on the bit rate Frame rate resolution and image quality do not impact time Note This information only applies when the bit rate is set to Constant see Initializing recording settings on page 81 for more information Constant bit rate Maximum pre recording time seconds 32 30 48 30 64 30 80 30 96 30 128 30 160 30 192 30 224 30 256 30 320 30 384 30 448 30 512 30 640 30 768 30 896 30 1024 30 1280 20 1536 20 TruVision NVR 21 User Manual 21BAppendix E Maximum pre recording times 152 Constant bit rate 1792 2048 3072 4096 Maximum pre recording time seconds 15 15 10 5 TruVision NVR 21 User Manual Appendix F Supported PTZ commands Table 24 Supported PTZ commands by camera protocols Part 1 PTZ command Protocol Tiltup Tilt Pan Pan Left Left Right Right Auto Zoom Zoom Focus Focus down left right up down up down pan Interlogix 485 Y Y Y Y N N N N N Y Y Y Y Interlogix 422 Y Y Y Y N N N N N Y Y Y Y KALATEL Y Y Y Y N N N N N Y Y Y Y DSCP Y Y Y Y N N N N N Y Y Y Y HIKVISION Y Y Y Y Y Y Y Y Y Y Y Y Y Honeywell Y Y Y Y N N N N N Y Y Y Y INFINOVA Y Y Y Y N N N N N Y Y Y Y KTD 348 Y Y Y Y N N N N N Y Y Y Y LG MULTIX Y Y Y Y N N N N N Y Y Y Y LILIN Y Y Y Y N N N N N Y Y Y Y late Y Y Y Y N N N N N Y Y Y Y PELCO D Y Y M Y A We dr A Y Y Y Y Y PELCO P Y Y Y Y Y ya Y 5 Y Y Y Y Y PHILIPS Y Y Y Y N N N N N Y
101. ing recorded files Lock files to protect them against being overwritten or deleted To lock or unlock a recorded file 1 In live view enter the video search screen by pressing the Search button on the front panel or remote control and then enter Advanced Search Or In live view right click the mouse to display the pop up menu and select Advanced Search The Search screen appears Event Bookmark Picture MIP Camera MD1 D2 D3 D4 D5 D6 WD MDs M09 D10 D11 D12 D13 2D14 D15 D16 MD17 MD18 MD19 MD20 MD21 MdD22 MD23 D24 MD25 D26 D27 D28 D29 MD30 2D31 MD32 All All 10 08 2012 14 40 42 10 08 2012 23 59 59 Quick Playb Search Cancel 2 Search for the desired recording by entering the search parameters which include the camera number record type file type and start time and end time 3 Click Search TruVision NVR 21 User Manual 87 9BChapter 10 Recording A list of recordings similar to the figure below matching the search parameters is displayed Search resul i Cd D3 10 08 2012 141206144099 940 JA KB Le at DS TU OR 2012 ATLANTA AA 21 529KB te a HDD 4 Start ime 10 08 2012 142249 End time 10 08 2012 144648 Tolal sive 1 28 7ME Archive Cancel 4 Select the file you want to lock unlock 5 Click Fil to lock a file Click again to unlock The Locked column indicates whether a file is locked or not Closed lock icons indicate locked files w
102. ion see www recyclethis info 2006 66 EC battery directive This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union See the product documentation for specific battery information The battery is marked with this symbol which may include lettering to indicate cadmium Cd lead Pb or mercury Hg For proper recycling return the battery to your supplier or to a designated collection point For more information see www recyclethis info For contact information see www utcfireandsecurity com or www utcfssecurityproducts eu Content Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Product introduction 1 Product overview 1 Installation 3 Installation environment 3 Unpacking the TVN 21 and Its accessories 3 Back panel 4 Wiring the keypad 5 RS 485 ports 8 RS 232 port 8 Monitor connections 8 Audio inputs and output 8 Brackets 9 Getting started 11 Turning on and off the NVR 11 Using the setup wizard 12 Operating instructions 17 Controlling the TVN 21 17 Using the front panel 17 Using the mouse 19 Using the IR remote control 20 Menu overview 23 Live view 27 Description of live view 27 Video output 27 Audio output 28 Controlling live view mode 28 Multiview format 30 Sequencing cameras 31 Accessing frequently used commands 31 Configuring live view 33 General settings 36 Configuring time and date 37 Controlling a PTZ camera 41
103. l The function buttons on the front panel control can be used to operate many but not all of the main functions of the NVR The LED indicators light up or flash to alert you of various conditions The functions available can be limited by setting passwords See Figure 7 below for more information TruVision NVR 21 User Manual 17 3BChapter 4 Operating instructions Figure 7 Front panel The controls on the front panel include Table 2 Front Panel Elements Item Name Description 1 Numeric buttons Switch between different cameras in live PTZ control or playback modes 2 USB Interfaces Universal Serial Bus USB ports for additional devices such as a USB mouse and USB Hard Disk Drive HDD 3 Status LEDs Power Green indicates the NVR is working correctly Red indicates a fault Alarm Red indicates that there is a sensor Alarm In or another alarm such as motion or tampering Tx Rx Green indicates a normal network connection HDD HDD indicator blinks red when data is being read from or written to the HDD Ready Green indicates the device is functioning properly Archive Archive indicator blinks green when record files or snapshots are being exported to a USB or eSATA device 4 Archive button Press once to enter quick archive mode Press twice to start archiving Indicator blinks green when data is being written to backup device 5 Direction The DIRECTION buttons are u
104. lect the desired event type as well as start and end time of the recording 3 Select the desired alarm inputs If you selected Motion or Text insertion as the event type select the required IP cameras If you selected Text insertion also enter the desired keyword 4 Click Search The list of search results appears 5 Play back the search results 56 lf there is only one camera in the search result click its playback button Playback starts If there is more than one camera listed click the playback E button of one of the cameras In the window that appears select the cameras you want to play back simultaneously and click OK Playback starts To hide the playback control toolbar during playback right click the mouse and select the Control Panel button in the playback control toolbar Click again for the panel to reappear Use the playback control toolbar to manually control playback TruVision NVR 21 User Manual 8 6BChapter 7 Playing back a recording To play back another camera move the cursor to the right edge of the screen to display the list of cameras and select the desired camera To do another search Click Exit Ea in the playback control toolbar to return to the search results screen Or Right click the mouse and select Exit from the list to return to the search results screen Ors Right click the mouse and select Video Search from the list to return to the search s
105. llation environment When installing your product consider these factors e Ventilation e Temperature e Moisture e Chassis load Ventilation Do not block any ventilation openings Install in accordance with the manufacturer s instructions Ensure that the location planned for the installation of the unit is well ventilated Temperature Consider the units operating temperature 10 to 55 C 14 to 131 F and noncondensing humidity specifications 10 to 90 before choosing an installation location Extremes of heat or cold beyond the specified operating temperature limits may reduce the life expectancy of the NVR Do not install the unit on top of other hot equipment Leave 44 mm 1 75 in of space between rack mounted TruVision NVR 21 units Moisture Do not use the unit near water Moisture can damage the internal components To reduce the risk of fire or electric shock do not expose this unit to rain or moisture Chassis Equipment weighing less than 15 9 kg 85 Ib may be placed on top of the unit Unpacking the TVN 21 and its accessories When you receive the product check the package and contents for damage and verify that all items are included There is an item list included in the package If any of the items are damaged or missing please contact your local supplier TruVision NVR 21 User Manual 3 1BChapter 2 Installation ltems shipped with the product include e IR infrared remote control e Two AAA bat
106. mera Controlling a PTZ camera The application supports main and substream in live view Substream is default When selecting the main stream option in live view please refer to the table below for the recommended parameter settings TruVision NVR 21 User Manual 133 16BChapter 17 iTVRmobile Table 19 Main stream recommended parameters Resolution Frame rate Bit rate XVGA 1 fos 320 Kbps HD900 1 fps 320 Kbps 720P 1 fos 320 Kbps UXGA 1 fps 320 Kbps 1080P 1 fps 320 Kbps SVGA 4 fps 320 Kbps VGA 4 fps 320 Kbps 4CIF 6 fps 512 Kbps CIF Max 320 Kbps DCIF 15 fps 512 Kbps 2CIF Max 512 Kbps QCIF Max 320 Kbps To control a PTZ camera 1 Inthe main menu tap Live to access live view 2 Tap E to call up the PTZ toolbar and on screen arrows 3 Drag your finger across the on screen arrows to carefully position the camera in the desired preset location APTZup wPTZdown PTZleft PTZ right 4 To call up a preset position tap mai to bring up the Call Set screen Enter a preset number and tap Call The camera moves to the preprogrammed position Tap again to exit the preset configuration screen 5 To zoom in and out of the selected camera image pinch the screen to zoom in or out This option is only available for PTZ cameras 6 To adjust the brightness of the camera image tap the iris icon dl to open the iris scrubber bar Drag the playhead along the scrubber bar to adjust the image brightness 134 TruVision NVR
107. mera input 17 18 19 20 21 22 23 24 29 26 27 28 29 30 31 32 150 Zone ID of TVN 21 i 16 17 18 19 20 21 22 23 24 29 26 27 28 29 30 31 2 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 3 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 4 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 5 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 6 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 7 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 295 272 213 274 275 276 217 278 279 280 281 282 283 284 285 286 287 10 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 11 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 TruVision NVR 21 User Manual 12 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 13 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 14 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 15 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 16 496 497 498 499 500 501 502 503 504 505 506 507 508 509 510 511 Appendix E Maximum pre record
108. n High quality time lapse Records high quality video e TL Lo Bright green Low quality time lapse Records low quality video This could be used for example for night recordings when few events or alarms are expected Saving the video in low quality helps save resources on the HDD e Event Yellow Records only events such as motion detection and POS ATM text insertion e Alarm Red Records only alarms e None Grey No recording during this period Timeline There is a 24 hour time line for each day Up to eight recording periods can be scheduled during the 24 hour period Daily schedules To set up a daily recording schedule 1 2 84 Click the Video Schedule icon in the menu toolbar and select Schedule Select a camera TruVision NVR 21 User Manual 9BChapter 10 Recording 3 Check the Enable Schedule box 4 Click Edit The following screen is displayed by default All Day is selected Week Mon All Day StartEnd Time 00 00 00 00 StartfEnd Time 00 00 00 00 Start End Time 00 00 00 00 StartfEnd Time 00 00 00 00 StartfEnd Time 00 00 00 00 Starv End Time 00 00 00 00 StartfEnd Time 00 00 00 00 Start End Time 00 00 00 00 5 Select the day of the week for which you want to set up the schedule You can define a schedule for each day of the week 6 Set the start and end time for recording Define a time period by entering a start left column and end right column time You can schedul
109. n in the menu toolbar 2 Select Encoding gt Record FE gt it ream Typ Resolution Bitrate Type Video Quality Frame Rale Max Bitrate Mode Max Bitrate Kbps Pre record Post record Auto Delete day Record Audio aati i 3 Select the camera you want to configure TruVision NVR 21 User Manual 81 9BChapter 10 Recording Configure the following recording settings Encoding parameters Select one of the stream types Mainstream TL Hi Mainstream TL Lo Mainstream Event Mainstream Alarm or Substream Stream type Select the type of stream to record either video or video and audio Resolution Select the resolution of the recording Bitrate type Select Constant or Variable Video quality Select the quality at which to record If Constant was selected as the bit rate type this option is unavailable Frame rate Select the recording frame rate Max bit rate mode Select the general default or customized option Max bit rate kbps If the customized maximum bit rate mode was selected enter the value here It must be between 32 and 8192 kbps It is calculated from the frame rate and time required Pre record This is the time the camera starts recording before the scheduled time or event Select the time in seconds to start pre recording before the scheduled time or event The maximum pre recording times available depend on the constant bit rate See Maximum pre reco
110. ncel archive and return to the previous menu 12 Player Backup Select to include a backup player To export recorded files to a backup device 1 Connect the backup device to the NVR lf using a USB memory drive insert the device into the USB port on the front panel If using a digital video disk DVD or eSATA drive insert the disc into the DVD drive If both media are found in the TVN 21 the USB device takes precedence over the DVD In live view mode press the Search button on the front panel or remote control Or Right click the mouse and select Advanced Search The Advanced Search screen appears select the cameras and search parameters required Record type All constant motion text insertion or alarm File type All locked or unlocked Select the desired start and end times and dates for the recordings 5 Click Search The list of results appears 6 Select the files to export re 8 9 Note You can click the Play button to verify that the selected files are the files to export Click Archive The Archive screen appears select the storage medium to export te from the drop down list Click Archive to begin the backup process 10 Click OK when archiving is completed Click Cancel until you return to live view TruVision NVR 21 User Manual 65 7BChapter 8 Archiving recorded files Creating and archiving video clips You can save important scenes in a recorded file for later reference
111. next camera selected will replace the camera TruVision NVR 21 User Manual 16BChapter 17 iTVRmobile Stop Tap to stop live streaming of video from the selected camera Bookmark Tap to create bookmarks Bookmarks are groups of cameras that can be accessed together Snapshot Tap to take a snapshot of the live view images PTZ control Tap to call up the PTZ control arrows on screen for PTZ control To access live view 1 In the main menu tap Live to access live view Live view is in 2X2 multiview mode by default The selected video tile has a green frame Double tap or to open the list of devices bookmarks and favorites available and select the desired camera Tap the desired device such as a NVR All cameras listed under this device are shown Tap the desired camera in the list The live view immediately appears on screen By default it occupies one of the four video tiles To display another camera in live view double tap n 4 or again and select the desired camera from the list Repeat for the other two video tiles if required To stop live view for a selected camera select a camera The selected camera has a green frame Tap OA green cross appears in the video tile To return to the main menu tap iT VRmobile Live view from the camera is not disconnected when accessing the main menu You can for example change configuration settings and then tap m to return to live view of the selected ca
112. o Gi re ES TE T s b Up l TemA COGO GAB 167G J04 G Si M LOCCCR nananman a 120 Ohm 120 Ohm TWYN 21 TWN 21 TYN 21 1 Keypad 3 See section RS 485 ports on page 8 2 I O box Use an RS 485 signal distributor to increase the maximum number of devices on the bus as well as the total range Each distributor output provides another RS 485 bus extending the output an additional 1200 m Up to 31 NVRs can be connected to each output See Figure 4 below Figure 4 Expanding the system with an RS 485 signal distributor 120 Ohm MABCOGGAB 16263646 EERERTET un rh our 1 TYN 21 33 120 Ohm TVN 21 TWN 21 1 Keypad 3 RS 485 distributor 2 I O box 4 See section RS 485 ports on page 8 Caution Most signal distributors are unidirectional This means that the signal only flows from the input towards the outputs Consequently it is not possible to connect several keypads see section RS 485 ports below to configure the RS 485 port communication settings TruVision NVR 21 User Manual 7 1BChapter 2 Installation RS 485 ports There are two RS 485 ports on the rear panel of the NVR See Figure 5 below for the serial pin outs e Dome RS 485 A and B Connect pan tilt zoom control of PTZ dome cameras A B C and D Not used G Ground of dome camera G Ground of keypad e Keyb Connect the keypad Figure 5 RS 485 pins Dome RS 485 Key b Alarm Output 1 4 TermABCD
113. o recordings found during this period 3 Use the playback control toolbar to manually control playback Click Exit El to return to live view Or 2 Right click the mouse and click Exit from the mouse menu to return to the previous screen TruVision NVR 21 User Manual 53 6BChapter 7 Playing back a recording e Using the front panel 1 Select the camera for playback and press the Play button Playback from the selected camera starts immediately Note Multiview playback is only available using the mouse If live view was showing multiview only the camera in the top left channel on screen will be played back 2 To select a different camera for playback press the numerical button of the desired camera 3 Click Live to return to live view Searching recorded video You can easily search and play back recorded videos by time events bookmarks and picture The Search window has four submenus that allow you to carry out different searches by theme Search type Normal Event Bookmark Picture Search results Description Search all recorded video by cameras recording type type of file protection locked or unlocked and time period Search only event recorded files Files can be searched by alarm inputs motion detection or POS ATM text insertion Note Only motion detection and POS ATM text insertion that have been recorded as events will be listed in this search Motion and text insertion
114. o the selected device to be modified The list of parameters that can be modified appears Tap Edit Tap the parameter to be modified and enter the new value using the keypad Tap Done and then Save to save the changes or Cancel to abort and return to the Devices Detail screen To delete a device Swipe your finger across the device to be deleted in the list The Delete button appears Tap Delete Tap if VRmobile to exit and return to the main menu TruVision NVR 21 User Manual 135 16BChapter 17 iTVRmobile Favorites Use the Favorites menu to manage frequently used cameras and bookmarks in live view Tap and navigate to Channels gt MENU gt ADD to go to the Favorites interface Tap the device to display the cameras list Select any camera to add to your favorites list by selecting it To delete an item in Favorites in the main menu tap and navigate to Bookmarks or Channels The list of cameras or bookmarks appears Tap the Delete button to delete it Local configuration Use the Local Config menu to modify the speed of the pan and tilt movement of PTZ cameras as well as to enable disable automatic login using the current user next time the application is used Change passwords Use the Account Setting menu to modify your current password Enter the old password the new password and then confirm new password to complete the change Snapshots Snapshots are automatically saved in the Photos application
115. ocally play recorded files that are on the NVR Remote Playback Remotely play and download recorded files that are on the NVR Local PTZ Control Locally controlling PTZ dome cameras Remote PTZ Control Remotely control PTZ dome cameras Local Video Export Locally back up recorded files from any of the channels To customize a user s access privileges 1 B Click the User Management icon in the menu toolbar to display its screen Click the Permission button for the user whose access privileges need to be changed The Permissions pop up screen appears 3 Click Apply to save the settings 4 Click the OK button to return to the previous screen 8 Click Back to return to live view TruVision NVR 21 User Manual 129 15BChapter 16 User management Deleting a user Only a system administrator can delete a user To delete a user from the NVR 1 Click the User Management icon in the menu toolbar to display its screen 2 Click the Delete button Gil for the user to be deleted 3 Click Yes in the pop up screen to confirm deletion The user is immediately deleted 4 Click Back to return to live view Modifying a user A user s name password access level and MAC address can be changed Only a system administrator can modify a user To modify a user 1 Click the User Management icon in the menu toolbar to display its screen 2 Click the Edit button for the user whose access privileges need to be changed T
116. ome camera used must be able to support a preset command See Appendix F on page 153 for the complete list of PTZ commands available by camera protocol Figure 21 PTZ configuration window Table 15 Description of the PTZ configuration window Item Name Description 1 Save preset Saves preset 2 Call preset Calls up pre existing preset 3 Shadow tour toolbar Starts recording the shadow tour Saves the shadow tour Starts the selected shadow tour Stops the selected shadow tour 4 Preset tour toolbar Adds a step to a selected preset tour Starts the selected preset tour Stops the selected preset tour Deletes all the preset tour steps Scrolls up the list Scrolls down the list QUEUCOUDES TruVision NVR 21 User Manual 43 5BChapter 6 Controlling a PTZ camera To set up a preset 1 Click the PTZ Settings icon on the menu toolbar and select More Seitings 2 Use the directional zoom focus and iris buttons to position the camera in the desired preset location 3 Check Save Preset and enter a preset number The preset is enabled and stored in the camera lf the desired preset number is larger than the 17 numbers listed click The Preset screen appears Select a preset number from the dropdown list and click the OK button to save changes Note Presets can be overwritten 4 Click Back to return to live view To call up a preset e PTZ control panel 1 In live view left click the mouse and sel
117. on NVR 21 8 channels 4 TB storage TruVision NVR 21 8 channels 6 TB storage TruVision NVR 21 8 channels 8 TB storage TruVision NVR 21 16 channels no storage TruVision NVR 21 16 channels 2 TB storage TruVision NVR 21 16 channels 4 TB storage TruVision NVR 21 16 channels 6 TB storage TruVision NVR 21 16 channels 8 TB storage TruVision NVR 21 8 channels no storage TruVision NVR 21 8 channels 2 TB storage TruVision NVR 21 8 channels 4 TB storage TruVision NVR 21 8 channels 6 TB storage TruVision NVR 21 8 channels 8 TB storage TruVision NVR 21 16 channels no storage TruVision NVR 21 16 channels 2 TB storage TruVision NVR 21 16 channels 4 TB storage TruVision NVR 21 16 channels 6 TB storage TruVision NVR 21 16 channels 8 TB storage TruVision NVR 21 User Manual OBChapter 1 Product introduction ANZ TVN 2108 000AZ TVN 2108 2TAZ TVN 2108 4TAZ TVN 2108 6TAZ TVN 2108 8TAZ TVN 2116 000AZ TVN 2116 2TAZ TVN 2116 4TAZ TVN 2116 6TAZ TVN 2116 8TAZ China TVN 2108 000C TVN 2108 2TC TVN 2108 4TC TVN 2108 6TC TVN 2108 8TC TVN 2116 000C TVN 2116 2TC TVN 2116 4TC TVN 2116 6TC TVN 2116 8TC TruVision NVR 21 8 channels no storage TruVision NVR 21 8 channels 2 TB storage TruVision NVR 21 8 channels 4 TB storage TruVision NVR 21 8 channels 6 TB storage TruVision NVR 21 8 channels 8 TB storage TruVision NVR 21 16 channels no storage TruVision NVR 21 16 channels 2 TB storage TruVision NVR 21
118. or Zoom to switch between menu tabs Press and hold esc and then press the arrow buttons Press Enter Press zone to connect the keypad to the NVR and enter the Zone ID Further information To exit the menu go to the Power Manager menu and select Logout Down Cu Up Ca Left gt Right Down Q Up Ca Left Right Note If you press esc before pressing Enter you quit the menu without saving any changes It is the same as cancel 147 20BAppendix D KTD 405 keypad Task e Live view mode Call up a single camera Call up multiview screens Sequence through cameras Switch to next previous camera Switch between monitor A and monitor B Manually acknowledge an alarm e PTZ functions Enter PTZ mode PTZ functions Up Down Left Right Zoom in Zoom out Call up presets Call up a preset tour Leave PTZ mode e Playback functions Search for recorded video All day playback Stop playback 148 Keypad action Press 0 to 9 and then press Enter Press view and then press button 5 to scroll through the next available multiview screen Press the seq button to scroll through the cameras in full screen Move the joystick to the right next camera or the left previous camera Press the mon button and button 1 to switch to monitor A Press the mon button and button 2 to switch to monitor B Press Alarm In live view mode press
119. or backwards through the shots Todo another search Click Exit EX in the snapshot toolbar to return to the search results screen TruVision NVR 21 User Manual 6BChapter 7 Playing back a recording Or Right click the mouse and select Exit from the list to return to the search results screen Or Right click the mouse and select Picture from the list to return to the search screen Or Click Picture Search in the snapshot toolbar to return to the search results screen Playing back recordings from the system log You can also playback recordings from the system log The system log provides a much wider range of options for playback than Advanced Search which deals with video detection and alarms only Figure 26 View log screen w 232 M Hard Disk Te Toul inesertion i Uporack e Lingua nd CH ay Lorn bilan om Mol Choc L 5 Le a A 5 e E To play back video from the system log 1 2 3 Click System Settings gt Log Search in the menu toolbar Select the search start and end times Under Major Type and Minor Type select an option from the drop down list The minor type list of options available depends on the option selected under major type Click the Search button A list of results appears 5 Select a file and click TruVision NVR 21 User Manual 59 6BChapter 7 Playing back a recording Details Displays information on the log or recording For a recor
120. orted at a time Port forwarding When using an internet connection make sure that ports are open or forwarded as follows e When using TruNav Port 8000 and 554 e When using a web browser Port 80 and 554 See Accessing the web browser on page 70 for more information TruVision NVR 21 User Manual 107 11BChapter 12 Network settings 108 TruVision NVR 21 User Manual Chapter 13 HDD management Initializing HDDs The in built HDD must be initialized before it can be used You can also re initialize the HDD However all data on the HDD will be destroyed To initialize a HDD 1 Click the System Settings icon in the menu toolbar and then click Hard Disk to display its screen 2 Select the HDD to be initialized 3 Click the Initialize button to begin initialization After the HDD has been initialized the status of the HDD changes from Abnormal to Normal TruVision NVR 21 User Manual 109 12BChapter 13 HDD management Controlling disk space on the HDD You can allocate on a HDD the maximum permitted storage and snapshot Capacities from each camera 1 Click the System Seitings icon in the menu toolbar and then click Hard Disk 2 Click the Storage mode tab 3 4 Select a camera whose storage capacity you want to change and enter the Under the Mode option select Quota values in GB for maximum record capacity and maximum picture capacity The maximum storage capacity of the HDD is listed
121. out Miscellaneous Power supply Power consumption without HDD Operating temperature Relative humidity Chassis Dimensions W x D x H Weight 138 TVN 2108 TVN 2116 4 SATA interfaces 1 e SATA interface Up to 2TB capacity for each HDD 2 RJ45 10M 100M 1000M Ethernet interface 1 RS 232 interface for parameters configuration maintenance and transparent channel 1 RS 485 interface for PTZ control 1 RS 485 keyboard interface for KTD405 keyboard control 3 USB 2 0 16 4 100 to 240 VAC 6 3 A 50 to 60 Hz lt 45 W 10 to 55 C 14 to 131 F 10 to 90 19 inch rack mounted 1 5U chassis 442 x 371 x 74 mm 17 4 x 14 61 x 2 91 in lt 8 kg 17 64 Ib without HDD or DVD R W TruVision NVR 21 User Manual Appendix B PTZ protocols Interlogix 485 Interlogix 422 Kalatel DSCP HIKVISION Honeywell INFINOVA KTD 348 LG MULTIX LILIN PANASONIC _CS850 PELCO D PELCO P TruVision NVR 21 User Manual PHILIPS PHILIPS 3 SAE Samsung Siemens SONY EVI D30 31 SONY EVI D70 SONY EVI D100 P TECHWIN VICON YOULI 139 18BAppendix B PTZ protocols 140 TruVision NVR 21 User Manual Appendix C Port forwarding information A router is a device that lets you share your internet connection between multiple computers Most routers will not allow incoming traffic to the device unless you have configured them to forward the necessary ports to that device By default our software and devices DVRs
122. ral Settings Option Description Language Change the language of the system Select the desired language from the drop down list and click Apply The language displayed changes immediately Device name Define the NVR name The default name is TVN 21 Click the edit box and enter the new name from the soft keyboard Device address The device number to use for the NVR when programming the remote control The default value is 255 Zone ID Each NVR in a daisy chain must have a unique zone ID so that it can be controlled by a KTD 405 keypad The default value is 1 VGA resolution Define the VGA resolution Select one of the options from the drop down list and click Apply The selected resolution must be the same as that of the monitor HDMI resolution Define the HDMI resolution Select one of the options from the drop down list and click Apply The selected resolution must be the same as that of the monitor 36 TruVision NVR 21 User Manual Option Password required Enable wizard 4BChapter 5 Live view Description Define whether a login password is required Check the box to enable disable and click Apply Define whether the wizard tool starts when the NVR is turned on Check the box to enable disable and click Apply Figure 18 Monitor setup screen More Settings NTSG Standard Table 12 Description of the Monitor setup screen More Settings Option Monitor standard Output mode Monitor brightness Event
123. rding times on page 141 for more information Post record This is the time the camera continues to record after the scheduled time or event Select the time in seconds to stop post recording after the scheduled time or event Auto delete day Select the number of days after which recorded video from the specified camera is permanently deleted from the HDD A day is defined as the 24 hour period from when the auto delete mode ADM was Set The maximum number of days that can be set is 60 However the actual number of days permitted depends on the HDD capacity If the value is set to 0 the option is disabled Record audio Select Yes to record sound with the images 5 Click Apply to save the settings 6 Click the Capture tab and configure the settings for captured video such as snapshots Click Apply to save the settings 82 Click Back to return to live view TruVision NVR 21 User Manual 9BChapter 10 Recording Configuring overwrite You can select how the NVR responds when the HDDs become full and there is no longer sufficient space to save new data To configure for overwrite when the HDDs are full 1 Click the Video Schedule icon in the menu toolbar 2 Select More Settings 3 Under Overwrite select Yes Using an external recording device You can use an external storage device such as an eSATA HDD to backup video or to add its recording capacity to that of the NVR itself If you change
124. rmation for your particular router please contact your router manufacturer or internet service provider for further assistance 142 TruVision NVR 21 User Manual Appendix D KTD 405 keypad Supported firmware TVN 21XX YYY firmware 1 1 or higher KTD 405U 2DU keypad firmware 1 4 00 Note XX represents the number of video channels YYY represents the NVR storage configuration such as 1T 1 TB etc Wiring the keypad Connect the RS 485 bus of the KTD 405 I O box to the TVN 21 Keyb A B terminal port Table 21 Keypad and NVR connections KTD 405 I O box TVN 21 connection RS 485 A Keyb A RS 485 B Keyb B TruVision NVR 21 User Manual 143 20BAppendix D KTD 405 keypad Figure 41 Keypad and NVR connections I O box RS 485 sitput 1 4 TemA BC DK 1G 26 364 6 ir ti Ton Back panel of an LLLLLLLRI TVN 21 TOO Cl x aie n Cc nl k aT m input 3 16 Setting up the keypad to work with the TVN 21 The keypad must be in zone mode to connect correctly with the TVN 21 Further information on connecting and programming the KTD 405 keypad can be found in the user manual To set the keypad in zone mode 1 Log into the keypad using the Admin password Hold down the Enter button until a beep sounds and then enter the following code 1 4 7 6 Push the seq button to confirm 2 Scroll through the menus with the button until this menu appears OPERATING MODE DIGIPLEX
125. rogrammed with a unique device ID address so that the controller will only be able to communicate with NVRs with that address No programming is necessary if using a single TVN 21 The device ID address only applies when using a remote control and not when using a keypad 20 TruVision NVR 21 User Manual 3BChapter 4 Operating instructions You can purchase a remote control by ordering part number TVR REMOTE 1 TruVision DVR Model 5032 IR Remote Control Figure 8 IR remote control Item 1 Alarm 2 Device 3 Numeric buttons 4 Display 5 Mon and Mon B 6 Live 7 Menu 8 9 Seq lt gt AN 10 OK 11 Zoom and ds _ en RI Lu Ga a Mon Ets play Live 6 8 oO A Zsom Zoom Tour se Foous Focus Rew Pause Play Feed Replay Search Eject Archive O0 00O OOOO Description Acknowledge an alarm Enable disable the IR remote control to control the TVN 21 Select a camera and enter a number in a menu option Switch between the different multiviews Switch between monitors A and B Return to live view mode Activate the main menu Start stop sequencing In Menu mode Use left or right arrow buttons to select and up or down arrow buttons to edit entry In PTZ mode Use to control PTZ In Playback mode Use to control playback speed Confirm selection Use to control zoom of camera lens TruVision NVR 21 User Manual 21 3
126. ronize IP Camera IP Camera No iP Camera 14 To automatically add an IP camera 1 Click the Camera Management settings icon in the menu toolbar and select Camera Click Search to locate any IP cameras located in the NVR LAN When the search is complete a list of the available cameras is shown Check the boxes of the desired cameras that you want to add to the NVR system Click Quick Add to add the selected cameras to the list of devices in the NVR system The cameras are added to the end of the list of devices 5 To test if a camera connection is operational select the desired camera from the list of devices connected to the NVR and click Live A pop up screen should appear showing the camera s live view To manually add an IP camera 1 116 Click the Camera Management settings icon in the menu toolbar and select Camera There are two ways to configure the IP camera Leave the Synchronize IP Camera check box unchecked The IP camera s parameters are automatically retrieved by the NVR and displayed fp Click the Synchronize IP Camera check box The NVR parameters are pushed to the IP camera Note If any of the values for the IP camera address protocol management port user name or camera admin password are incorrect the NVR will not TruVision NVR 21 User Manual 13BChapter 14 Camera settings be able to communicate with the camera If there is a connection problem please check th
127. s On the logon screen enter the default user ID and password Note Only one NVR can be viewed per browser User ID admin Password 1234 The default values for TVN 21 network settings are e IP address 192 168 1 82 e Subnet mask 255 255 255 0 e Gateway address 192 168 1 1 e Ports When using the browser When using TruNav RTSP port 554 RTSP port 554 HTTP port 80 Server Client software port 8000 For more information on port forwarding see Appendix C Port forwarding information on page 141 Web browser overview The NVR web browser lets you view record and play back videos as well as manage all aspects of the NVR from any PC with Internet access The browser s easy to use controls give you quick access to all TVN 21 functions See Figure 28 below 70 TruVision NVR 21 User Manual 8BChapter 9 Using the web browser Figure 28 Live view in the web browser interface jon NVR 21 Tied ew Preset 7 rt i k Video puamelera Table 16 Description of live view in the web browser Item Name Description 1 Camera View video and record video from the selected camera 2 Menu toolbar Lets you do the following e View live video e Play back video e Search for event logs e Configure settings e Log out of the interface Viewer View live or playback video 4 Display format Define how you want video to be displayed in the viewer Multiview or full screen D Video function toolbar Lets you
128. s uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications There is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Notice This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures 12004 108 EC EMC directive Hereby UTC Fire amp Security declares that this device is in compliance or with the essential requirements and other relevant provisions of Directive 2004 108 EC 2002 96 EC WEEE directive Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union For proper recycling return this product to your local supplier upon the purchase of equivalent new equipment or dispose of it at designated collection points For more informat
129. s in multiview mode play back simultaneously This means for example that it is easy to follow the path of an intruder who has passed in front of several cameras Overview of the playback window lt is easy to manage playback from the playback window The playback video can be set up to display a time date stamp for evidentiary purposes see Configuring the camera OSD settings on page 117 TruVision NVR 21 User Manual 49 6BChapter 7 Playing back a recording Figure 22 Playback window 3B o ug u a a 5 a a Le 5 a a a a a a a a a C a 1 a a ool 1 Playback viewer 3 Calendar panel Blue Current date Green Yellow Red Recordings available on the NVR 4 Playback control toolbar See Figure 23 2 Camera panel Select the cameras for playback Move the mouse over the area to display the list of cameras available The playback control toolbar lt is easy to manually control playback using the playback control toolbar See Figure 23 below Note The control toolbar does not appear for instant playback Figure 23 Playback control toolbar all day playback example shown De 0 00 J B 3 im 211 24 Constant Event Alero Item Description 1 Audio and video control toolbar B j Audio on off fA Start stop a video clip during playback Sections of a recording can be saved to an external storage device Ne Add default bookmark Ad
130. s playback button Playback starts lf there is more than one camera listed click the playback E button of one of the cameras In the window that appears select the cameras you want to play back simultaneously and click OK Playback starts To hide the playback control toolbar during play back right click the mouse and select the Control Panel button in the playback control toolbar Click again for the panel to reappear Use the playback control toolbar to manually control playback TruVision NVR 21 User Manual 55 6BChapter 7 Playing back a recording 7 To play back another camera move the cursor to the right edge of the screen to display the list of cameras and select the desired camera To do another search Click Exit in the playback control toolbar to return to the search results screen Or Right click the mouse and select Exit from the list to return to the search results screen Or Right click the mouse and select Video Search from the list to return to the search screen SO Click Video Search in the playback control toolbar to return to the search results screen Playing back recordings by event You can search recorded video by event type motion alarm input and POS ATM text insertion Video can be played back simultaneously across several cameras To play back search results 1 In live view mode right click the mouse and in the mouse menu select Advanced Search gt Event 2 Se
131. sed to navigate between different fields and items in menus In the Playback mode the left and right buttons are used to speed up and slow down recorded video The up and down buttons are used to jump recorded video forwards or backwards by 30 s In Pause mode the left and right buttons are used to jump recorded video forwards or backwards by one frame The up and down buttons are used to jump recorded video forwards or backwards by one second In Live View mode these buttons can be used to cycle through channels In PTZ Control mode it can control the movement of the PTZ camera 18 TruVision NVR 21 User Manual Item Name Enter button PTZ buttons IR receiver Menu and Search buttons Playback buttons Front panel lock Display buttons Using the mouse The USB mouse provided with the NVR can be used to operate all the functions of the NVR unlike the front panel which has limited functionality The USB mouse lets you navigate and make changes to settings in the user interface TruVision NVR 21 User Manual 3BChapter 4 Operating instructions Description The ENTER button is used to confirm selection in any of the menu modes Show the PTZ control toolbar when in live view mode In Playback mode it can be used to play or pause the video In single frame Playback mode pressing the button will advance the video by a single frame Zoom Use and for digital zoom Preset Call up preprogrammed preset
132. ser Manual Appendix G Default menu settings Display mode setting Monitor General Language English Device name TVN 21 Device address 255 Zone ID 1 VGA resolution 1280 1024 60HZ HDMI resolution 1280 720 60HZ 720P Password required Yes Enable wizard Yes More settings Monitor standard NTSC PAL Auto detect at booting Output mode Standard Monitor brightness 5 Event hint Yes Time bar transparent Yes Enable Time Bar Enabled Menu timeout 5 min Mouse pointer speed Lower Layout General Video output interface VGA Live view mode 3 3 for 8 channel model 4 4 for 16 channel model Dwell time No switch Enable audio output No Event output HDMI TruVision NVR 21 User Manual 155 23BAppendix G Default menu settings 156 Time Holiday Camera OSD View Time setting Holiday setting IP Camera OSD setting Full screen monitoring dwell time 10 s Video output interface VGA 16 chan 4 4 A1 to A16 8 chan 3 3 A1 to A8 1black screen Time Zone GMT 8 Date Format MM DD YYYY Time Format 24 hour Display week No System date Current system date System time Current system time Auto DST Adjustment No Enable DST No From Apr 1st Sun 2 00 To Oct last Sun 2 00 DST bias 60 min Status All disable Start date 1st Jan End date 1st Jan Camera Management Synchronize IP camera No IP camera no IP camera 1 IP camera address domain Null Protocol TruVision
133. set up 78 via local interface 90 Text overlay browser 80 Time configuring display 37 U User privileges camera configuration 129 descriptions 128 local configuration 128 remote configuration 129 Users adding a new user 127 customizing user privileges 128 deleting a user 130 managing 127 modifying user information 130 user levels 127 V Video format PAL NTSC 11 Video loss setting up detection 97 Video output change manually 36 Video tampering setting up to detect 97 View system log 125 169 Index W searching for event logs 77 text insertion 78 Web browser text overlay 80 a ing a video snapshot 75 installing Active X 69 Wizard local configuration of NVR 72 enable disable 36 remote configuration of NVR 72 searching and playing back recorded video 75 170 TruVision NVR 21 User Manual
134. sion device finder W tvn20 dav Mi STVN50_Capacity_c Free Space Seal Disc Player Backup 93 793KB File 5 145KB File 13 154KB File 158MB File 2KB File TSKB File 589KB File 232KB File 5 632KB File 4 7124KB File 13 5 75KB File OKE File 1 805MB 01 08 2012 12 28 44 12 03 2013 13 57 28 23 03 2011 15 00 18 30 04 2013 10 15 20 30 04 2013 10 14 20 08 02 2013 08 46 40 30 04 2013 10 14 20 16 04 2013 09 56 30 29 04 2012 00 20 02 05 03 2013 15 47 12 10 08 2012 15 47 44 20 03 2013 16 33 28 Refresh Item 64 Function Device name Refresh Name Delete Play Description Select one of the storage media for archiving If the backup device is not recognized e Click the Refresh button e Reconnect device e Check for compatibility from vendor Refresh the search results if any parameters have been modified Files found on the backup device are listed Click to delete a selected file from the backup device Click to play selected file TruVision NVR 21 User Manual Chapter 9 Archiving recorded files Item Function Description 6 Free space Free space available on the backup device is displayed 7 Seal disc Select to prevent other files being recorded onto the disc 8 New folder Create a new folder on the backup device Files from the NVR can be archived to a specific folder 9 Format Format the USB eSATA drive 10 Archive Start downloading selected files onto the backup device 11 Cancel Ca
135. sk Fe Toul irmierlimi t Upgrade None Contiquratons None robndge PioGridge 0 Syder Inform Challenges Technical Support 7 Log Search ae Nol TE CE De There are three ways the RS 232 port can be used ProBridge POS and AIM text insertion supported via the ProBridge accessory connected to the RS 232 port See Capturing text insertions on page 78 for more information TruVision NVR 21 User Manual 121 14BChapter 15 NVR management ATS Challenger NTP time sync supported to foreign device over the RS 232 port Technical support Console mode Updating system firmware The firmware on the NVR can be updated using four methods Via an USB device Over the network via an FTP server Via the NVR web browser Using TruVision Navigator For further information refer to the TruVision Navigator user manual The firmware upgrade file is labeled tvn21 dav To update the system firmware using a USB device 1 Download on to a USB the latest firmware from our web site at htip www interlogix com library _ Or www utcfssecurityproductspages eu videoupgrades 2 Connect the USB device to the NVR 3 Click the System Settings icon in the menu toolbar 4 Select Upgrade gt Local Upgrade The list of files on the USB Is displayed 5 Select the file and click Upgrade Click Yes to begin the upgrade process 6 When the upgrade process is completed reboot the NVR 122 TruVision NVR
136. ter 5 Live view To select a multiview format 1 Press the Display button on the front panel to cycle through different display formats You can also right click the mouse and select Multi Camera from the menu Select the desired multiview display layout Sequencing cameras The sequencing feature allows a camera to be displayed briefly on screen before advancing to the next camera in the sequence list The default sequence displays each camera in numerical order However each camera on the main and spot monitors can have a pre programmed dwell time and sequence order See Changing the camera sequence on page 35 for more information Note Dwell time must not be set to zero for Sequencing to function Sequencing live view mode using the front panel 1 Select the camera where you want to start sequencing 2 Press the Seq button on the front panel to start sequencing 3 Press the Seq button again to stop the sequencing Sequencing live view mode using the mouse 1 Select the camera where you want to start sequencing 2 Right click the mouse and select Start auto switch to start the sequencing 3 Right click the mouse and select Stop auto switch to stop the sequencing Accessing frequently used commands The quick access toolbar in live view lets you quickly access regularly used commands Position the cursor over a video image and left click the mouse The toolbar appears see Figure 13 on page 32 TruVision NV
137. teries for the remote control e AC power cords e USB mouse e NVR e CD with software and manuals e TruVision NVR 21 Quick Start Guide e TruVision NVR 21User Manual on CD Back panel Figure 1 on page 5 shows the back panel connections and describes each connector on a typical TVN 21 network video recorder Details may vary for specific models Before powering up the NVR connect a main monitor for basic operation 4 TruVision NVR 21 User Manual 1BChapter 2 Installation Figure 1 Back panel connections FN 110 240 VAC 6 i m etetatetetctetetets 3 La atatatetstetetetete HE secs DR CCR OMS COCHE ate j L ese I aa on tete eisse ost TEE 3232 F d 1 Connect one CCTV monitor BNC type 9 Connect to an HDTV The HDMI connectors connection supports both digital audio and video 2 Connect one audio input to RCA connectors 10 Connect to an optional USB device such as Connect to a RS 232 device a mouse CD DVD burner or HDD 11 Terminate the line to the dome cameras using this RS 485 switch Default is Off 12 Connect to a PTZ control 13 Connect to a keyboard KTD 405 shown 14 Connect up to 16 alarm input cables to relay outputs Connect to a network Connect to an optional eSATA device such as SATA HDD CD DVD RM Connect to a power cord 7 Connect to speakers for audio output 8 Connect to a VGA monitor 15 Connect up to four alarm relay outputs 16 Connect to
138. ternal alarm schedules 87 Protecting recorded files 87 Configuring redundant recording 89 Capturing text insertions 90 Alarm settings 91 Description of alarm notification types 91 TruVision NVR 21 User Manual Chapter 12 Chapter 13 Chapter 14 Chapter 15 Chapter 16 Setting up motion detection 91 Setting up external alarms 94 Triggering or clearing alarm outputs manually 96 Setting up system notifications 96 Detecting video loss 97 Detecting video tampering 97 Network settings 99 Configuring general network settings 99 Configuring PPPoE 101 Configuring DDNS 101 Configuring an NTP server 102 Configuring e mail 103 Configuring SNMP 104 Configuring the FTP server 104 Configuring a remote alarm host 104 Configuring multicast 105 Configuring the server and HTTP ports 105 Configuring the RTSP service port 105 Checking network status 106 Exporting network packet data 107 Port forwarding 107 HDD management 109 Initializing HDDs 109 Controlling disk space onthe HDD 110 Setting up HDD groups 110 Setting the HDD property 111 Checking HDD status 111 Configuring HDD alarms 112 Managing eSATA 112 Checking the S M A R T information 113 Camera settings 115 Adding removing IP cameras 115 Configuring the camera OSD settings 117 Setting up privacy masking 118 Adjusting video image settings 118 NVR management 121 Configuring the RS 232 port 121 Updating system firmware 122 Restoring default settings 123
139. that is recorded as a non event can be searched under the Normal menu Search only recorded files with bookmarks Search only recorded files with pictures A search will usually produce a list of files which may extend to several pages The files are listed by camera and then for each camera by date and time The latest file is listed first See Figure 25 on page 55 for an example of a search Only one file can be played back at a time 54 TruVision NVR 21 User Manual 6BChapter 7 Playing back a recording Figure 25 Example of a search result list Search result Ea l ci 11 09 3400 3 ons D1 2012 10 09 09 09 28 09 33 26 748 650KB w D2 2012 10 09 08 44 44 09 32 43 38 896KB a HDD 4 Start time 2012 10 09 09 10 01 End time 2012 10 09 09 34 00 Total size 1 141MB Archive Cancel Playing back recordings by time and video type You can search recorded video by time and video type such as continuous recordings motion text insertion alarm and all recordings Video can be played back simultaneously across several cameras To play back search results 1 In live view mode right click the mouse and in the mouse menu select Advanced Search gt Normal select the desired cameras record type file type as well as start and end time of the recording 3 Click Search The list of search results appears Play back the search results lf there is only one camera in the search result click it
140. that the application will automatically login next time Once logged in the iT VRmobile main menu appears See Figure 39 below for further information TruVision NVR 21 User Manual 131 16BChapter 17 iTVRmobile Figure 39 Main menu description Live iTVAmobile Devices Favorites Local Config Account Setting Help About Live view Live view mode and PTZ control Manage devices such as add a new device delete a device display information about the device Define specific cameras as your favorites so that you can quickly jump to them Configure the speed of PTZ control and auto login setup Password modification Help information Software version Tap the if VRmobile icon on the iPhone home page to open the application Enter your user password if requested See Figure 40 for a description of the live view interface Figure 40 Live view and toolbar icons The selected video tile is highlighted by a green frame Button Description Tap to return to the main menu iTVRmobile Note This option is only available when in the iPhone is held in portrait orientation devices m that was first opened 132 This icon appears when there is no camera connected Tap the cross to obtain the Select Channel screen and select a camera for live view from the list of Tap to change the camera in the selected video tile If there are already four video tiles open in multiview the
141. those that can be defined locally 72 TruVision NVR 21 User Manual 8BChapter 9 Using the web browser Figure 29 Remote browser configuration screen Display Settings shown SeuVision NVR 21 Live View Playback Configuration Display Settings Local Configuration E Camera Management Select Camera P Camera Camera Hame IP Camera 01 E Remote Configuration 8 gt Device Parameters E Camera Settings i NADAAN E Display Name Display Date Video Safiings Cisplay Date Recon Schedule Display Week Motion Detection Privacy Mask Tene Poe Tamper proot vg Date Format Video Loss LA Text Overtay Display Mode E l Hehwork Settings x r A Dale Position Serial Port Settings Alarm Settings Notification User Management HOO Management Mainienange Table 17 Description of remote configuration menus Menu Function Description Device parameters Device information Device name Define the NVR name The default name is TVN 21 Device number The device number to use for the NVR when programming the remote control The default value is 255 Zone ID Each NVR in a daisy chain must have a unique zone ID so that it can be controlled by a KTD 405 The default value is 1 Overwrite Enable or disable Enabling this setting causes recorded files to be overwritten once the HDD is full eSATA Define how an external recording device saves records See Using an external recording device on page
142. tion Click the Arming schedule tab and select the day of the week and the time periods during the day when motion can be recorded You can schedule up to eight time periods in a day Default is 24 hours Click Apply to save the settings Click Copy to copy the settings to other days of the week Note Time periods defined cannot overlap Trigger Channel Arming Schedule Rule Week Mon 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 Cancel 8 Select the response method to motion detection Click the Rule tab to define the method by which you want the NVR to notify you of the alarm Click Apply to save settings 9 Click OK to return to the motion detection settings screen 10 Click Back to return to live view TruVision NVR 21 User Manual 93 10BChapter 11 Alarm settings Setting up external alarms The NVR can be configured to record when an alarm is triggered by an external alarm device for example PIR detector dry contacts etc To set up external alarms 1 Click the Alarm settings icon in the menu toolbar and select Alarm Input Select the alarm input number of a camera and enter the name of the input if required 3 Select the alarm input type NO or NC 4 Check the Setting box to enable the function and click Rule to set up the rules 94 for the cameras to be triggered their alarm schedules method of alarm notification and PTZ
143. tiview format it changes to full screen format for the selected camera See Figure 20 below for a description of the PTZ control panel TruVision NVR 21 User Manual 41 5BChapter 6 Controlling a PTZ camera Figure 20 PTZ control panel Table 14 Description of the PTZ control panel Item Name Description 1 Directional pad auto Controls the movements and directions of the PTZ Center button scan buttons is used to start auto pan by the PTZ dome camera 2 Zoom focus and iris Adjusts zoom focus and iris PTZ movement Adjusts the speed of PTZ movement 4 Toolbar Y Turns on off camera light This command is not supported on all PTZ cameras T Turns on off camera wiper This command is not supported on all PTZ cameras a Zoom area g Centers the PTZ dome camera image Not all PTZ cameras support this command Jumps to the home position 5 Select PTZ command Displays the desired function from the scroll bar camera preset preset tour or shadow tour 6 Open close menu Opens closes the PTZ command section of the PTZ control panel 7 Exit Exits the PTZ control panel Setting and calling up presets Presets are previously defined locations of a PTZ dome camera It allows you to quickly move the PTZ dome camera to a desired position They are configured and modified from the PTZ configuration window see Figure 21 below 42 TruVision NVR 21 User Manual 5BChapter 6 Controlling a PTZ camera Note The PTZ d
144. to record continuously all day If left unchecked the NVR will not record Check the desired time lapse check box TL Hi or TL Lo To record motion detection events check Event Motion To record alarm events check Alarm TruVision NVR 21 User Manual 2BChapter 3 Getting started 11 When all the required changes have been entered a page appears showing all the settings Time Zone Date Format System Date System Time Working Mode Select NIC NIC Type Enable DHCP IPv4 Address IPv4 Subnet Mask 1 2 3 4 5 6 fi 8 g _ _ nr lt NO Wizard GMT 08 00 Pacific Time U S amp Canada MM DD YYYY 09 28 2012 14 05 01 Load Balance bond0 10M 100M 1000M Self adaptive N 172 5 1 90 255 255 255 0 IPv4 Default Gateway 172 5 1 1 Preferred DNS Server Previous Click Finish to exit the Wizard The NVR is now ready to use TruVision NVR 21 User Manual 2BChapter 3 Getting started 16 TruVision NVR 21 User Manual Chapter 4 Operating instructions Controlling the TVN 21 There are several ways to control the NVR e Front panel control e Mouse control e IR remote control e KTD 405 keypad control see Appendix e Web browser control You can use your preferred control method for any procedure but in most cases we describe procedures using mouse terminology Optional control methods are given only when they differ substantially from mouse control methods Using the front pane
145. to the NVR 2 Search for the required snapshot files to play back See Slideshow of Snapshots on page 58 The list of snapshots appears 3 Select the snapshots to backup 66 TruVision NVR 21 User Manual Chapter 9 Archiving recorded files 4 Click Archive Select the archiving device if different from that listed 5 Click Archive Export starts immediately 6 When completed click OK Click Cancel to return to the previous screen Managing backup devices You can manage backup devices from the Export screen see Figure 27 on page 64 The Export screen allows you to e Create New Folder Create a new folder on the backup device e Delete Delete a file or folder from the backup device e Play Play the selected video file from the backup device e Format Format the backup device e Erase Erase files from a re writable CD DVD Playing back archived files on a PC Use the standard file player software to play back the archived video on your PC It is downloaded from the NVR when archiving files onto a backup device TruVision NVR 21 User Manual 67 7BChapter 8 Archiving recorded files 68 TruVision NVR 21 User Manual Chapter 9 Using the web browser This chapter describes how you can use the web browser interface to configure the device play back recorded video search through event logs and control a PTZ dome camera You can also specify settings on the web browser interface to optimize video playback
146. uVision NVR 21 User Manual Chapter 5 Live view Description of live view Live view mode is the normal operating mode of the unit where you watch live images from the cameras The NVR automatically enters into live view mode once powered up On the viewer you can see the current date and time camera name and whether a recording is in progress Status information Information on the system and camera status is displayed as icons on the main and spot monitors The camera status icons are shown for each camera Each icon represents information on a specific item These icons include Table 5 Description of the on screen status icons Icon Description Indicates a sensor alarm Indicates recording such as manual recording motion detection or alarm triggered recording Indicates a motion detection event Video Loss Indicates a video loss event Indicates alarm and system notifications Clicking the icon opens a screen that n lists the alarms and notifications More than one icon can be displayed at the same time The system status is displayed on the front panel by the status LEDs Video output The NVR can be connected to up to two monitors However only one monitor can be controlled at a time TruVision NVR 21 User Manual 27 4BChapter 5 Live view The NVR automatically checks the monitor outputs used If more than one monitor is connected the system then defines which monitor is the main one and which is th
147. undancy 1 Click the System Setting icon in the menu toolbar and select Hard Disk 2 Click the HDD Information tab and select the HDD to be used for redundancy and click Edit Li E 3 In the Local HDD Settings screen select Redundancy Verify at least one other HDD is set to R W read write Click Apply to save the settings and then OK return to the previous screen Inthe menu toolbar click the Video Schedule gt Encoding 4 5 6 Select the camera to be used for redundancy 7 Check Redundant Record Capture 8 Click Apply to save the settings 9 Repeat steps 7 to 9 for other cameras whose files you would like to be redundantly recorded 10 Click Back to return to live view Note The HDD set to redundancy stores an extra copy of the recording When an HDD is set to redundancy at least one other HDD must be set to the R W status TruVision NVR 21 User Manual 89 9BChapter 10 Recording Capturing text insertions The NVR supports Point of Sale POS and ATM text insertion via the UTC ProBridge accessory connected to the RS 232 port on the NVR The feature is currently only available via the browser see Capturing text insertions on page 78 90 TruVision NVR 21 User Manual Chapter 11 Alarm settings This chapter describes setting up how the system will respond when an alarm is triggered Description of alarm notification types When setting up the rules for alarm detection you can spe
148. ver to use with the NVR Enter the alternate domain name server to use with the NVR Select the main LAN port when net fault tolerance or load balance mode is selected LAN is default Select which LAN is the main route when multi address mode is selected 3 Click Apply to save the settings TruVision NVR 21 User Manual 11BChapter 12 Network settings Configuring PPPoE You can connect the NVR directly to a DSL modem To do this you need to select the PPPoE option in the network settings Contact your ISP to get the user name and password To configure general network settings 1 Click the Network settings icon in the menu toolbar to display its screen 2 Click PPPoE and check the enable PPPoE box 3 Enter your user name and password and confirm the password 4 Click Apply to save the settings Configuring DDNS lf your NVR is set up to use PPPOE as its default network connection you can set up Dynamic DNS DDNS to be used in conjunction You need to register with your ISP before configuring your system for use with DDNS There are two ways to set up a DDNS e DynDNS Manually create your own host name You will first need to create a user account using the hosting web site DynDDNS org e eZDDNS Activate the DDNS auto detection function to set up a dynamic IP address The server is set up to assign an available host name to your NVR Figure 34 ezDDNS setup window NAT translates the ports on the server
149. y 37 DDNS settings 101 Default menu settings 155 TruVision NVR 21 User Manual Default settings restore 123 Digital Zoom description 32 quick access 31 quick access 51 Digital zoom in playback 60 DST set up 37 E E mail notifications set up 103 eSATA 112 Event logs searching remotely 77 Export files 67 External alarm setting up to record when triggered 94 External alarm schedules recording 87 F Factory default settings restore 123 Firmware updating 122 Frame by frame playback 60 Freeze live view 31 Front panel description 18 Full screen viewing 30 H HDD checking status 111 grouping 110 initializing 109 properties 111 redundancy 89 set to read only 88 setting up HDD alarms 112 Holiday schedules recording 85 HTTP port settings 105 167 Index Instant playback 52 iT VRmobile device management 135 favorites 136 live view 132 login 131 PTZ camera control 133 K Keypad connecting to RS 485 port 8 wiring to the NVR 5 KTD 405 keypad accessing NVR functions 146 controlling a camera 149 firmware supported 143 set up in zone mode 144 set up TVR 41 device address 144 wiring 143 L Language change GUI language 36 Live view mode digital zoom 32 full screen view 30 multiview 30 sequencing cameras 31 switch monitors 27 time and date display 37 Lock unlock recorded files 87 Login password 36 Logs view system log 125 Main menu
150. y the Playback page shown in Figure 30 below TruVision NVR 21 User Manual 75 8BChapter 9 Using the web browser Figure 30 Browser playback page Item 76 a NVR 21 Live View Playback Configuration 2013 04 29 22 25 48 TVN 21 A Camera No 1 Current Status Speed X1 f iPCamera 02 f iPCamera 03 f IPCamera 04 4 Apr 2013 gt Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 f iPCamera 05 7 8 pet CO SES 0 D f iPCamera 06 144615 16 17 18 19 2 Dg D ED r Ee f iPCamera 07 d 28 29 30 f iPCamera 08 Q Search 3 By Text B TE Player Download gt ORE ae aC lt amp i oe En as 2013 04 26 22 13 47 D Description Selected camera Calendar Selected day is highlighted Search Click to start searching recorded files for the selected camera Timeline The timeline moves left oldest video to right newest video Click a location on the timeline to move the cursor to where you want playback to start Playback control toolbar Reverse Click to reverse playback Start stop Start or stop playback Stop playback Timeline jumps back to 00 00 00 time midnight of the previous day Playback slow forward Click to scroll through the different soeeds available single frame 1 8 speed 14 speed 12 speed normal X2 speed X4 speed X8 speed maximum speed Current speed is displayed under the camera name on top right of window Playback f

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