Legacy Conversion Guide
Contents
1. c Index remaining deny lists AN Any future searches results or other system changes made to your legacy product are not converted to XG 3 Ifnotalready installed install a Smart Client to access XG Service See the Desktop Client Installation Guide 4 Weconvert your legacy product on the conversion date 5 We send you an email indicating the conversion is complete 6 Test your converted data in XG See Data Conversion and Testing on page 20 Back up the data in its original legacy format by exporting your records Accept List and or deny lists from the legacy product before the end of the testing period 7 We deactivate your legacy product on the deactivation date 8 Ifneeded finish setting up XG See the Smart Client User Manual System Settings chapter Client hosted Legacy Product to XG Service If you are moving from a legacy product hosted by your organization to XG Service we perform the conversion We coordinate the conversion with your organization s primary conversion contact including Setting the data conversion date Setting the legacy product deactivation date Transferring your encrypted legacy data to LexisNexis To complete some of the conversion steps you may need to consult your legacy Bridger Insight manual Legacy Conversion Guide 11 Confidential and Proprietary FINO25 6 April 2015 Convert from Legacy Products to XG Service 1 2 10 Bridger Insight Technical Support con2. Customer Support at https bridgerinsight custhelp com app answers detail a_id 1323 For information on the Watch List Manager request the Watch List Manager 2 0 User Manual from the Bridger Insight Technical Support team Deny List and Accept List Importing You can convert only your legacy Accept List or deny lists by exporting the lists from your legacy product and importing them into XG Before you export and import consider the following Ifyou are importing both the Accept List and deny lists import the deny lists first Ifyou are using a 5 x product you must upgrade to Bridger Insight 6 x before you export your Accept List and or deny lists For more information on upgrading to Bridger Insight 6 x contact Bridger Insight Technical Support Ifyou have multiple instances of your legacy product you can import several legacy accept lists into one XG accept list or several deny lists into one custom watchlist Deny List Importing In XG deny lists are referred to as custom watchlists Once you have imported your legacy deny lists test the custom watchlists in XG See Deny List Testing on page 22 Legacy Conversion Guide 15 Confidential and Proprietary FINO25 6 April 2015 Import Deny Lists 1 Edit legacy records with Unknown entity types in your legacy product a b On the Deny List tab search for Unknown entity type Double click the name Select Entity Type and choose either Individual or Busines
3. chapter Index the list Forlists set to automatically index click the Maintain Lists table Forlists set to manually index select the list and click Index List Test the imported deny list See Deny List Testing on page 22 Accept List Importing XG supports multiple accept lists You can import your Accept List into the XG default accept list or into another accept list Once you have imported your legacy Accept List you should test the accept list in XG See Accept List Testing on page 23 Import the Accept List 1 Export the Accept List from Bridger Insight 6 x a Merge duplicate Accept List records b Indexthe Accept List c Export the Accept List in ASCII format For exporting instructions see your legacy product user manual Import the Accept List into XG a Log in to XG b On the side menu click Accept Lists c If you want to import into a new accept list create the list d Select the accept list to import into and click Import e Inthe Input Format field select Bridger Insight 6 x Format f Click Browse File and locate your accept list export file Legacy Conversion Guide 17 Confidential and Proprietary FINO25 6 April 2015 g Double click the file h Click Import See the Smart Client User Manual Accept Lists chapter 3 Indexthe list Forlists set to automatically index click the Maintain Lists table Forlists set to manually index select the list and click Index List 4 Merge duplicate
4. records and commercially available data sources and is not the source of the data nor is it a comprehensive compilation of the data Before relying on any data it should be independently verified The LexisNexis Bridger Insight XG LexisNexis FraudPoint Score LexisNexis InstantID LexisNexis InstantID International LexisNexis News LexisNexis Anti Money Laundering Solutions Lexis Diligence and LexisNexis Red Flags Rule Report services are not provided by consumer reporting agencies as that term is defined in the Fair Credit Reporting Act 15 U S C 1681 et seq FCRA and do not constitute consumer reports as that term is defined in the FCRA Accordingly the Bridger Insight XG FraudPoint Score InstantID InstantID International LexisNexis News Anti Money Laundering Solutions Lexis Diligence and Red Flags Rule Report services may not be used in whole or in part as a factor in determining eligibility for credit insurance employment or another purpose in connection with which a consumer report may be used under the FCRA Lexis LexisNexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc used under license Bridger Insight is a registered trademark of LexisNexis Risk Solutions Inc FraudPoint and InstantID are registered trademarks of LexisNexis Risk Solutions WorldCompliance is a registered trademark of World Compliance Inc Other products and services may be trademarks or re
5. server On the Conversion Tool Login window a Enter your user ID and password b Click Login The user completing these steps must have full access to the product On the Conversion Tool window a Click Browse and locate the legacy conversion directory If your directory is on a network drive enter a UNC path W computer name file name b Select the applicable time zone from the Data Server Time zone field The timestamp applied to converted data is based on the selected time zone c Enterthe client ID that will receive the converted data d Click Convert Do not repeat the conversion on legacy data Hepeated conversions create duplicate data in XG If you want to create multiple XG clients from a conversion directory repeat these steps each client Test the converted data in XG See Data Conversion and Testing on page 20 Legacy Conversion Guide 14 Confidential and Proprietary FINO25 6 April 2015 7 If needed finish setting up XG See the Smart Client User Manual System Settings chapter 8 Delete all files from the data files folder usually named BridgerDataFiles in the legacy installation directory to avoid searching against outdated information This does not remove the legacy product or the optional Watch List Manager from your system After testing and archiving you may want to uninstall these products For information on uninstalling your legacy product refer to the following knowledge base article in
6. Legacy Conversion Guide LexisNexis Bridger Insight XG 4 5 e E Legacy Conversion Guide 1 Lexi S N ex S Confidential and Proprietary FIN025 6 April 2015 LexisNexis Risk Solutions shall not be liable for technical or editorial errors or omissions contained herein The information in this publication is subject to change without notice and is provided WITHOUT WARRANTY OF ANY KIND THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT IN NO EVENT SHALL LEXISNEXIS RISK SOLUTIONS FL INC BE LIABLE FOR ANY DIRECT CONSEQUENTIAL INCIDENTAL SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION EVEN IF LEXISNEXIS RISK SOLUTIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES The limited warranties for these products and services are exclusively set forth in the license agreement or other agreements accompanying such products or services Nothing herein should be construed as constituting a further or additional warranty Due to the nature of the origin of public record information the public records and commercially available data sources used in reports may contain errors Source data is sometimes reported or entered inaccurately processed poorly or incorrectly and is generally not free from defect This product or service aggregates and reports data as provided by the public
7. Therefore you cannot query these records in XG using the Date Listed field XG does not support the Unknown entity type for custom watchlists Converted Unknown entity type custom watchlist records will have an Individual entity type XG does not support address information for records with a Vessel entity type This information is not converted Custom watchlists are set to automatically index If legacy lists were set to manually index you may need to set the new custom watchlists to manually index as well See the Smart Client User Manual Manually Index Custom Watchlists instructions After the conversion is complete test custom watchlists to verify that they converted correctly Legacy Conversion Guide 22 Confidential and Proprietary FIN025 96 April 2015 Test Converted or Imported Custom Watchlist Records 1 Login to XG 2 Create a predefined search only searching the converted custom watchlist See the Smart Client User Manual Setting Up Predefined Searches instructions 3 Perform a real time search against each converted deny list record using the predefined search See the Smart Client User Manual Perform Real Time Searches instructions All searches should generate watchlist results if the deny list converted correctly You can now add the custom watchlist to predefined searches Accept List Testing If you converted your Accept List using the conversion tool the Accept List is appended to the default accep
8. ccount type is converted to Loan If the Loan account type does not exist in XG the Loans account type converts as is Verify Account Types 1 2 Access your account types in your legacy product In XG click System Settings Click the System Values tab Select Account Types Verify that your legacy account types appear in XG Data List Watch List and ID Verification Statuses Data list and ID Verification statuses in legacy products are converted to record statuses if they do not already exist in XG While the legacy product had two statuses XG has one So if a data list status is applied to a result record it is converted to the current record status in XG If the record does not have Legacy Conversion Guide 25 Confidential and Proprietary FINO25 6 April 2015 a data list status the ID Verification status if one is applied is set as its current record status Records without set statuses do not have a record status set in XG Verify Statuses 1 2 Access your data list statuses in your legacy product In XG click System Settings Click the System Values tab Select Record Statuses Verify that your legacy data list watch list statuses appear as XG record statuses Access your ID Verification statuses in your legacy product Verify that your legacy ID Verification statuses appear as XG record statuses Deny Reasons Some default custom watchlist reasons in XG are the same as the deny reason defaults in
9. d nthe State field only abbreviations recognized by the United States Postal Service or full text versions of the abbreviation are converted For example both Missouri and MO are acceptable state identifiers and will be converted as is Documentary identity verification information is converted to record details information for each result record n XG you cannot query converted result records by ID Verification errors Legacy records converted to XG are unassigned and have a closed alert state For 5 x legacy records XG lists search policies as an Unknown predefined search in the Origin field of the Record Details tab In XG the record history for each converted result record contains the following Anevent detailing the original creation of the record in the legacy product the user name of the person who created the record and the date the record was created Legacy products do not store the time a record was created Converted records show 12 00 p m as their creation time An event detailing the legacy conversion of the record and the date and time the record was converted Anevent for each record status set for the record in the legacy product detailing who set the status and the date the status was set Legacy products do not record the time a record status was set Converted records show record status set at 12 00 p m Secondary due diligence searches cannot be performed on converted result records of i
10. ds a Onthe side menu click Query b Setthe Search results from date fields to span the time period the results were created in the legacy product Legacy Conversion Guide 29 Confidential and Proprietary FIN025 96 April 2015 c Inthe Source area s field select All Results d Inthe Criteria area s Input list click Record Status e Inthe Current Record Status field select Conversion f Click Submit Query The converted records display on the Result View window The Current Record Status field only works if the recommended step of changing statuses to Conversion for unprocessed legacy records was performed To add legacy records to your XG workflow do one of the following e Process the result records e Change the alert state to Open and assign the records to a user or role See the Smart Client User Manual Search Results chapter Legacy Conversion Guide 30 Confidential and Proprietary FINO25 6 April 2015
11. e Click Delete Window Elements Unnamed window elements are described using brackets Field name Documentation Suggestions Your suggestions for document improvement are welcome Send comments or suggestions via email to TechnicalPublications lexisnexis com Or mail comments or suggestions to Technical Publications LexisNexis 1819 S 22nd Avenue Bozeman MT 59718 USA Legacy Conversion Guide 6 Confidential and Proprietary FINO25 6 April 2015 Support and Resources Support and resources are available to XG clients who have purchased the product Support and resources are not available to trial users Technical Support Standard technical support is included at no additional cost with the XG annual fee Premier Support is available at an additional cost For more information contact your sales representative To access the knowledge base Live Chat Ask a Question and other support services you must first register for a free Customer Support account at https bridgerinsight custhelp com Your XG product code provided to you by LexisNexis is required to create an account For support hours visit https bridgerinsight custhelp com app answers detail a_id 476 Customer Support The Customer Support website provides access to related documentation knowledge base articles eLearning modules and Web based support https bridgerinsight custhelp com Using your product code create a Customer Support acc
12. g Bridger Insight Technical Support at https bridgerinsight custhelp com Legacy Conversion Guide 3 Confidential and Proprietary FIN025 96 April 2015 Helpful Terms XG provides new and improved functionality The terms used to reference similar functionality may be different from legacy features The following table shows how legacy product terms correspond to XG terms Term Changes data list watch list status record status ee ae deny list reason custom watchlist reason LOL AMEN CNN Report tab Result Processing menu fp I SS Scan Files run batch run GLEN CONI System tab Administration menu References to other sections of this document may be active hyperlinks You can click on the link to take you to the referenced section Information and instructions are provided on performing tasks in XG For errors troubleshooting alternative functionality and the most up to date product changes see the Bridger Insight knowledge base available on the Customer Support website at https bridgerinsight custhelp com Legacy Conversion Guide 4 Confidential and Proprietary FIN025 6 April 2015 You can also access a glossary defining industry and commonly used terms on the Customer Support website at https bridgerinsight custhelp com app answers detail a_id 1482 To learn more about new and updated features in XG see the release notes at https bridgerinsight custhelp com app answers detail a_id 1475 A Help system is a
13. gistered trademarks of their respective companies 2015 LexisNexis Risk Solutions All rights reserved Legacy Conversion Guide 2 Confidential and Proprietary FIN025 96 April 2015 Legacy Conversion Overview LexisNexis Bridger Insight XG XG incorporates the latest technologies and decision making tools with the sophisticated searching you have come to expect from Bridger Insight legacy products LexisNexis offers two means of including legacy data in XG Product Conversion page 8 Convert results accept lists deny lists and system values using a conversion tool This process may be ideal for clients who want to move most of their legacy data into XG A The XG conversion tool requires administrative access to the server or client machine Deny List and Accept List Importing page 15 Import only accept lists and deny lists into XG This process may be ideal for clients who only need to access their legacy Accept List or deny lists in XG With either of these methods you can export users from your legacy product and import them into XG Legacy Users to XG page 18 Export user account information and prepare it for import into XG This guide provides instructions on the following product conversions Online to XG Service page 10 Client hosted Legacy Product to XG Service page 11 Client Hosted Legacy Product to XG Enterprise page 13 Convert from Bridger Insight Online 6 0 x to XG Enterprise by contactin
14. ion Division Access You must provide an email address for each user You may provide a role name The Role column must be blank or spelled exactly as roles are in XG Users cannot log in to XG without an assigned role If the Division column is empty you may provide a division name The Division column must be blank or spelled exactly as divisions are in XG You can add multiple divisions they must be separated by a pipe character If you plan to use divisions they must be created in XG before the import or the import will fail For the Division Access column In the Division column if there is a division name followed by D delete the D and enter Assigned in the Division Access column Legacy Conversion Guide 19 Confidential and Proprietary FINO25 6 April 2015 e If you added a division name for a user you can enter either All or Assigned in the Division Access column e For users with no division name enter All in the Division Access column Use Assigned for users who should only access the divisions they belong to Use All for users who can access all division results 13 Delete the heading row The file imported into XG should have no heading information 14 Import the file into XG See the Smart Client User Manual User Import section Data Conversion and Testing Once your legacy data is converted review and test the data in XG The following sections detail different types of c
15. legacy products Deny reasons that do not exist as defaults are created within XG as custom watchlist reasons Verify Custom Watchlist Reasons 1 Access your deny reasons in your legacy product 2 InXG click System Settings 3 Clickthe System Values tab 4 Select Custom Watchlists Reasons 5 Verify that your legacy deny reasons appear as XG custom watchlist reasons Divisions Divisions in the legacy product are converted to divisions in XG if they do not already exist in the new product In XG a description of each division is required so the conversion repeats the division name in the Description field Legacy Conversion Guide 26 Confidential and Proprietary FIN025 96 April 2015 Verify Divisions 1 Access your divisions in your legacy product 2 In XG click User Access 3 Click the Divisions tab 4 Verify that your legacy divisions appear as XG divisions You can now add users to the divisions See the Smart Client User Manual Divisions section Runs Scan Files and Scan IDV Files runs are converted to batch runs During the conversion Legacy products do not record search policy settings used in the search Therefore these settings are not available in XG on the Batch Details report or for the batch run s watchlist and due diligence settings If a FilesChecked file was not converted or does not contain the run associated with a result record XG lists the batch file as Unknown on the Manage window The Record
16. n is complete test the default and any additional accept list to verify that legacy accept list records appended correctly Test Converted or Imported Accept List Records 1 Login to XG Legacy Conversion Guide 24 Confidential and Proprietary FINO25 6 April 2015 Export the converted or imported accept list See the Smart Client User Manual Export Accept Lists instructions Create a predefined search with the converted accept list watchlists custom watchlists and optional data sets selected for searching See the Smart Client User Manual Setting Up Predefined Searches instructions Use the exported accept list data to perform a real time search against all converted or imported accept list records using the predefined search See the Smart Client User Manual Perform Real Time Searches instructions If a match is reported compare the accept list record to the result record to determine if the match contains new information or was generated by a new watchlist If the information is not new contact Bridger Insight Technical Support at https bridgerinsight custhelp com You can now add the accept list to predefined searches Account Types Account types are converted to account types if they do not already exist in XG In most cases if the names do not match exactly the legacy account type converts However if the Loans account type exists in your legacy product and the Loan account type exists in XG the Loans a
17. ndividuals with unparsed names In XG a Results Summary Report generated from a period with legacy data contains the following Legacy Conversion Guide 28 Confidential and Proprietary FIN025 96 April 2015 Demonstration ID Verification records in legacy products are not converted but are included in the ID Verification Record Summary totals The Batch Search total does not count blank rows in legacy batch files Legacy records having a False Positive current status and present on an Accept List are counted in the Closed Alerts total Result records with documentary IDV data are counted twice in Watchlist Record Summary totals Legacy OFAC reports are converted to OFAC Report of Blocked Transactions Verify Result Records 1 A Access your records in your legacy product 2 Loginto XG 3 Access converted result records a Onthe side menu click Query b Setthe Search results from date fields to span the time period the results were created in the legacy product c Inthe Source area s field select AII Results d Inthe Criteria area s Input list click Record State e In the Record Changed By field enter Conversion f Click Submit Query The converted records display on the Result View window 4 Verify that all records have converted to XG For documentary IDV records the information is located on the Record Details tab Find Converted Records that Require Processing 1 Login to XG 2 Locate converted result recor
18. ng legacy data Legacy data is truncated to meet XG field restrictions Legacy products do not have field size restrictions Truncated data is not available Entity types were not set for legacy accept list records Converted accept list records have an Unknown entity type in XG Legacy products do not store the date an entity was added to a list The Date Listed field in converted records is blank Therefore you cannot query these records in XG using the Date Listed field Ifa drivers license number is not present drivers license state and date information is not converted nthe State field only abbreviations recognized by the United States Postal Service or full text versions of the abbreviation are converted For example both Missouri and MO are acceptable state identifiers and will be converted as is Watchlist file names in the accept list record s match information are converted to the XG watchlist name Converted accept list records indicate they were created during a legacy conversion with a comment noting the date the conversion occurred In addition the record lists the batch file name associated with the record Legacy product Accept List indexing settings are not converted You should verify that the list is set to index manually or automatically to meet your needs If you want this list to manually index see the Smart Client User Manual Manually Index Accept Lists instructions After the conversio
19. onverted data and how to test the data in XG This section describes the minimum data testing your organization should perform You may need to conduct additional data testing to verify that it supports your organization s business processes The sections are organized to help you test your data efficiently Test the data in the order provided Depending on the data converted and your planned use of the product you may need to complete the following tasks to use the product effectively Assign users to converted divisions Add accept lists and custom watchlists to predefined searches Import FinCEN custom watchlists Check that the index settings for accept lists and custom watchlists are set as intended For XG Enterprise installations check conversion and accept list logs For more information on using XG see the Smart Client User Manual or Browser Client User Manual Legacy Conversion Guide 20 Confidential and Proprietary FINO25 6 April 2015 Conversion Log XG Enterprise clients have access to a conversion log file to help troubleshoot conversion issues The log file may record converted files truncated data or conversion errors This log file is located in the Logs folder of the XG installation directory on the application server A conversion log is created for each XG client containing converted legacy data The default path is D LexisNexis Bridger Insight XG Logs ConversionLog_ lt ClientID gt _ lt ConversionDa
20. ount to Search the knowledge base and request notifications of article updates Submit track and update your product questions Set up a profile of search defaults and contact information Download software installation and upgrade executables Download manuals white papers and training guides Take eLearning courses Legacy Conversion Guide 7 Confidential and Proprietary FIN025 96 April 2015 Training Some XG training is offered at no additional cost These instructor led web trainings and eLearning modules are available at the Customer Support website https bridgerinsight custhelp com app answers detail a_id 438 Product Conversion Product conversion allows you to transfer most of your legacy data into XG through one process Data from the following legacy products can be converted Bridger Insight 6 0 x Client hosted Online Bridger Insight 6 0 x for Windows Bridger Insight Online 6 0 x Homeland Tracker 5 x OFAC Tracker 5 x World Tracker 5 x Except for Bridger Insight Online 6 0 x these are client hosted legacy products Converting your legacy product can help you avoid the time required to duplicate the same work in XG Legacy Conversion Guide 8 Confidential and Proprietary FIN025 96 April 2015 Conversion Restrictions The following table lists which data can be converted Legacy Data Converted XG has field size restrictions but fields in legacy products do not Legacy data i
21. pril 2015 Missing unique identifier and or address The record does not contain a unique identifier or complete address Deny List Testing The way your existing deny list is handled during the conversion process depends on whether it has a unique name If a custom watchlist exists in XG with the same name as a legacy deny list the deny list data is appended to the custom watchlist If a custom watchlist does not exist in XG a new list is created for the legacy deny list data during the conversion If the deny list is empty has no records the conversion creates an empty custom watchlist If you imported the deny list instead of converting it the records are contained in the custom watchlist you imported into Converted custom watchlist records indicate they were created during a legacy conversion with a comment noting the date the conversion occurred During the conversion and import processes not all data is directly converted Legacy products do not have field size restrictions Legacy data is truncated to meet XG field restrictions Truncated data is not available nthe State field only abbreviations recognized by the United States Postal Service or full text versions of the abbreviation are converted For example both Missouri and MO are acceptable state identifiers and will be converted as is Legacy products do not store the date a record was added to a list The Date Listed field in converted records is blank
22. records in the list a Select the imported list b Click Merge Duplicates See the Smart Client User Manual Accept List Record Merging section 5 Test the imported Accept List See Accept List Testing on page 23 Legacy Users to XG Several Bridger Insight 6 x products allow you to export users XG allows you to import users Using these features you can save time by transferring users from your legacy product to XG Not all legacy products allow you to export users For example 5 x clients may need to upgrade to a 6 x legacy product to complete these steps A If you have fewer than 20 users it may be easier to re enter the users than to perform these steps Preparing 6 x Users for Import into XG 1 From Bridger Insight 6 x open the User Access Rights window Path to this window will depend on your 6 x version 2 Click Export User Report 3 Tocreate the export file a Click Browse Legacy Conversion Guide 18 Confidential and Proprietary FINO25 6 April 2015 10 11 12 b Navigate to an appropriate location C Name the file d Click Save On the Export User Report window click Export Open the file in Excel Delete the first row The row contains the report name and creation date Move the User Name column so it is the first column The User Name column should be column A Add and delete columns as necessary to make this column order User Name User ID Email Addresses Roles Divis
23. s Click OK Repeat for each Unknown entity record Repeat these steps for all deny lists to import For importing instructions see the Smart Client User Manual Edit legacy records with Unknown entity types in a Microsoft Excel file Export the data to an Excel file Change the entity type to Individual or Business Save the file as Text Tab Delimited Repeat these steps for all deny lists to import For importing instructions see the Smart Client User Manual Export a deny list from your legacy product a b Index the deny list Export the deny list in ASCII format For exporting instructions see the Smart Client User Manual Import the deny list into XG Log in to XG On the List Maintenance main menu click Custom Watchlists Create a custom watchlist with the exact same name as the legacy deny list The name is not case sensitive but it is sensitive to spacing within the name Select the custom watchlist and click Import In the Input Format field select Bridger Insight 6 x Format Click Browse File and locate your deny list export file Double click the file Legacy Conversion Guide 16 Confidential and Proprietary FINO25 6 April 2015 h Click Import If the list names are not exactly the same accept lists containing watchlist information from those deny lists cannot suppress subsequent false positives that match against legacy deny lists See the Smart Client User Manual Custom Watchlists
24. s contact Bridger Insight Technical Support See the Desktop Client Installation Guide We convert your legacy product on the conversion date We send you an email notification indicating the conversion is complete Test your converted data in XG Legacy Conversion Guide 12 Confidential and Proprietary FINO25 6 April 2015 See Data Conversion and Testing on page 20 To backup your data in its original legacy format export your records Accept List and or deny lists from the legacy product before the end of the testing period 11 If needed finish setting up XG See the Smart Client User Manual System Settings chapter 12 Delete all files from the data files folder usually named BridgerDataFiles in the legacy installation directory to avoid searching against outdated information This does not remove the legacy product or the optional Watch List Manager from your system After testing and archiving you may want to uninstall these products For information on uninstalling your legacy product refer to the following knowledge base article in Customer Support at https bridgerinsight custhelp com app answers detail a id 1323 For information on the Watch List Manager request the Watch List Manager 2 0 User Manual from the Bridger Insight Technical Support team Client Hosted Legacy Product to XG Enterprise Through our implementation services we help clients install XG Enterprise These services may include legac
25. s field on the Run Results tab of the Manage window states o out of o Records Processed For certain runs the Records field may state 1 out of 1 records This is due to inconsistencies in the legacy product If two or more runs have the same system defined run ID due to a legacy error the results are combined into one run and are logged in the conversion log file Search policies did not exist in 5 x For 5 x legacy runs XG lists search policies as an Unknown predefined search in the Search Name tab The description indicates that the run was converted from a legacy product Verify Runs 1 Access your Scan Files runs in your legacy product 2 InXG on the Result Processing main menu click Manage and click the Batch Runs tab 3 Verify that legacy runs have converted to XG Repeat all steps for Scan IDV Files runs Legacy Conversion Guide 27 Confidential and Proprietary FIN025 96 April 2015 Records Records generated from legacy searches are converted to result records During the conversion Legacy products do not have field size restrictions Legacy data is truncated to meet XG field restrictions Truncated data is not available Legacy products do not store the time a record was created Converted result records show 12 00 p m as their creation time Legacy products may not always store the date a record was created If a search date cannot be determined the result record will show the date the conversion occurre
26. s truncated to meet these new field restrictions For example a street address field in your legacy product may contain 300 characters of data The XG address field is limited to 255 characters Only the first 255 characters of legacy data are converted The remaining 45 characters are truncated and not available in XG If optional multi file data sets were searched in the legacy product and you want to convert Accept List records that matched against these lists you must download the data set files into XG before conversion using the Automatic Updates feature See the Enterprise Manager Manual Watchlist Updates section For additional details on converted data see Data Conversion and Testing on page 20 A Convert legacy data only once to prevent duplication Any searches results or other system changes made in your legacy product after the conversion starts will not be converted to XG Before Converting Your Data You can use XG before legacy data is converted During the conversion the legacy data is added to the existing XG database Legacy Conversion Guide 9 Confidential and Proprietary FIN025 6 April 2015 Prepare for your legacy product conversion Complete all result processing in your legacy product Ensure conversion personnel have appropriate server access permissions Ensure conversion personnel have an active Customer Support account These instructions assume all processing is complete in the legacy prod
27. t list in XG If you imported your Accept List the records append to the accept list you imported into During the conversion and import processes XG requires that each accept list record contains either an ID number or an acceptable address XG only converts records meeting at least one of these requirements Acceptable addresses must include at a minimum information in one of the following data combinations Address and postal code Address city and state Address city state and postal code Address city and country Address Full address in street 1 and street 2 4 or more words required no city state or zip Any other address combinations are considered partial addresses and the record is not converted or imported In addition XG compares the legacy accept list records to watchlists optional data sets and custom watchlists using a scoring threshold of 8o The legacy accept list record is not converted if the customer record Nolonger matches the watchlist Legacy Conversion Guide 23 Confidential and Proprietary FIN025 96 April 2015 Now matches a different record in the watchlist Now matches a record in a different watchlist XG may determine a customer record is no longer a match because of changes to watchlists optional data sets or custom watchlists The customer record may not match because of false positive reduction improvements in the XG matching algorithm When converting and importi
28. tacts you to set conversion and deactivation dates Create a legacy conversion directory a Open the legacy product b Merge duplicate Accept List records and index the Accept List c Delete FinCEN deny lists d Index remaining deny lists e Copy the entire legacy installation folder usually named Bridger into a separate conversion directory Any searches results or other system changes made to your legacy product after the conversion directory is created will not be converted to XG Encrypt the conversion directory with 256 bit AES encryption using WinZip 9 0 or later For more information on encrypting the directory using WinZip refer to the following knowledge base article in Customer Support at https bridgerinsight custhelp com app answers detail a_id 712 Provide Bridger Insight Technical Support the password you created when encrypting the conversion directory Send the encrypted conversion directory to LexisNexis If your files require SFTP secure shell file transfer protocol transfer we provide you with SFTP credentials the week of your conversion We cannot accept unencrypted files SFTP credentials are good for three days For more information on sending data via SFTP refer to the following knowledge base article in Customer Support at https bridgerinsight custhelp com app answers detail a_id 1252 If not already installed install a Smart Client to access XG Service For multiple legacy installation
29. te gt txt The conversion log may contain the following information Batch runs with duplicate run IDs Conversion errors Converted files Conversion files not in the conversion directory Deny list records in which the Unknown entity type was converted to Individual Records with invalid information Truncated data Accept List records not added to the default accept list Accept List Log XG Enterprise clients have access to an accept list log file which records reasons accept list records were not converted This log file is located in the Logs folder of the XG installation directory on the application server An accept list log is created for each XG client containing converted legacy data The default path is D LexisNexis Bridger Insight XG Logs AcceptListLog_ lt ClientID gt _ lt ConversionDate gt txt The accept list log contains the reason why a legacy accept list record was not added to the XG accept list The following reasons may be listed No matches generated The entity no longer matches the watchlist in XG due to improved false positive reduction functionality or the absence of a legacy deny list or multi file watchlist during conversion Matches are different than original match records The entity matches additional or different watchlist information or the legacy deny list or multi file watchlist were absence during conversion Legacy Conversion Guide 21 Confidential and Proprietary FINO25 6 A
30. uct before data is converted Primary Conversion Contact While we understand multiple people within your organization may be responsible for different tasks during the conversion instructions in this guide reference your personnel as a single primary conversion contact In steps where the primary conversion contact must communicate with us please designate the most appropriate person If the primary conversion contact does not already have a Customer Support account they must create one The primary conversion contact uses this account to communicate with us and to access the knowledge base and other software documentation You need your XG product code to create a Customer Support account Online to XG Service If you are moving from Bridger Insight Online to XG Service we perform the conversion We coordinate the conversion with your organization s primary conversion contact including Setting the data conversion date Setting the legacy product deactivation date To complete some of the conversion steps you may need to consult your legacy Bridger Insight manual Convert from Bridger Insight Online to XG Service 1 Bridger Insight Technical Support contacts you to set conversion and deactivation dates Legacy Conversion Guide 10 Confidential and Proprietary FIN025 96 April 2015 2 Inthe legacy product complete the following a Merge duplicate Accept List records and index the Accept List b Delete FinCEN deny lists
31. vailable from within Smart Clients and Browser Clients Press F1 to view a Help page associated with the window you are viewing Conventions We use the following conventions to relate information Instruction Steps The steps necessary to complete actions in XG are provided in this document These instructions may include the results of the actions or other information to keep in mind as you complete the steps Text you should enter is shown in a different font For example Type BridgerInsightXG in the Database field Right click menus are only described in instructions if they are the only means of performing a task The following is an example of steps Sample Steps 1 Click Print Report The Watchlist Report is displayed in a Report Preview window 2 Click Print Notes and Warnings A This is a note icon It precedes helpful information Legacy Conversion Guide 5 Confidential and Proprietary FIN025 96 April 2015 A This isa warning icon It precedes information to help prevent you from negatively affecting your XG system or processes Window Elements The following table lists common interface objects and how those objects are referred to in the text Window Elements D d d o ee Buttons and Tabs Clickable buttons and tabs are mentioned by name in a bold font such as Search a button or Automatic Updates a tab A toolbar button may also be displayed with a description of the icon in parentheses for exampl
32. y data conversions as an optional service For assistance with your conversion at an additional cost contact your sales representative If not your organization can perform the conversion using the XG conversion tool If you have more than one XG application server run the conversion tool from one location to convert data on multiple servers Only Enterprise Manager users with system administrator user access level can convert legacy data To complete some of the conversion steps you may need to consult your legacy Bridger Insight manual Convert from Legacy Products to XG Enterprise 1 Once XG Enterprise is installed log in to Enterprise Manager and create the necessary XG clients See the following in the Enterprise Manager Manual Legacy Conversion Guide 13 Confidential and Proprietary FINO25 6 April 2015 e Log in to Enterprise Manager section e Create Bridger Insight XG Clients instructions Create a legacy conversion directory a Stop performing searches in the legacy product b Open the legacy product c Merge duplicate Accept List records and index the Accept List d Delete FinCEN deny lists e Indexremaining deny lists f Copy the entire legacy installation folder usually named Bridger into a separate conversion directory Any searches results or other system changes made to your legacy product after the conversion directory is created will not be converted to XG Open the XG conversion tool on the application
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