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DataLabs 424-832 PBX Manual - Matthew Furman On-Line

1. for all extensions extension or extensions information inquiry call inquiry call To FORBID extension 43 abc 1 FORBID Ext abc dialing out international long call dialing out international 43 abc 0 Permit Ext abc es a S aee o out international long call To permit ext to monitor 46 abc 1 Permit Ext abc answering the CO lines lt lt lt CO line calls 46 abc 0 FORBID Ext abc answering the CO lines Clear extension password 7labcO To permit a certain 47 abc 1 Permit Ext abc monitor other extension s call extension monitor other 47 abc 0 FORBID Ext abc monitor other extension s call extensions call Flexible Coding Not available on this PBX For enhanced functions see our Full featured EVM Series Auto Attendant Voice Mail System at www datalabs net or call Data Labs at 215 698 2933 Also Music on hold is greatly enhanced with our DP 2000 Music On Hold external player which can plug into the PBX music jack and provide any customized music or production to replace the built in melody midi file that is built into the PBX IE To change the music when a caller is placed on hold or when being transferred use our DP 2000 external MOH Player Recorder PBX Specifications 1 DL 424 832 Max 8 CO lines with upgrade 8 line card Max 32 extension ports with upgrade 32 ext card DL 416 Max 4 Lines 16 extensions not upgradable 2 Ringing Voltage 90V 60Hz sine wave 3
2. DataLabsSUSA PBX PABX Telephone Switching System Model DL 416 amp DL 424 832 Extendible PBX PABX System Only DL 424 832 is expandible USER S MANUAL WARRANTY CUSTOMER SUPPORT For Tech Support Please call 215 698 2933 after reading this manual or call your local distributor Copyright 2005 2012 Data Labs All Rights Reserved PRECAUTIONS PLEASE KEEP ALL CHILDREN AWAY FROM THIS EQUIPMENT ONLY CONNECT TO STANDARD 120 VAC 60 HZ POWER THAT HAS STANDARD 3 PRONG GROUNDED POWER OUTLET NEVER RETROFIT OR FORCE THE PLUG INTO A POWER OUTLET AVOID ALL LIQUID SPILLS ONTO THE UNIT IF WATER OR ANY LIQUID SPILLS INTO UNIT DISCONNECT FROM POWER IMMEDIATELY AND CALL DATA LABS DO NOT RECONNECT THE POWER UNTIL THE UNIT IS CHECKED BY A COMPETENT TECHNICIAN THIS UNIT COMPLIES WITH PART 15 OF THE FCC REGULATIONS IT MUST NOT PUT OUT INTERFERANCE TO ANY OTHER DEVICE IT MAY RECEIVE INTERFERENCE FROM ANY OTHER DEVICE IF EITHER OF THE ABOVE OCCUR RE ORIENT THE UNIT TO ELIMINATE INTERFERANCE OR DISCONTINUE ITS USE NO USER SERVICEABLE PARTS DON T OPEN THE UNIT EXCEPT WHEN POWER IS DISCONNECTED TO INSTALL UPGRADE CARDS AS NEEDED ALWAYS USE PROTECTIVE GLOVES EYEWARE WHEN WORKING ON UNIT KEEP UNIT AWAY FROM MOISTURE EXCESSIVE HEAT COLD SUNLIGHT OR SOURCES OF MAGNETIC OR RADIO FREQUENCY RADIATION All wiring should be done by a competent electrician or interconnect company so that all lines and e
3. Item 8 To FORBID extension dialing out domestic long distance call blocks a 1 prefix Also Use Item 20 and item 10 instead to restrict other dialing prefix restricted numbers Code 42 abc 1 Explanation FORBID Ext abc dialing out domestic long call Code 42 abc 0 Explanation Permit Ext abc dialing out domestic long call Item 9 To FORBID extension dialing out for operator and all numbers starting with 0 Code 43 abc 1 Explanation FORBID Ext abc dialing out international long call Code 43 abc 0H Explanation Permit Ext abc dialing out international long call Item 10 To FORBID extension dialing out with restrict number call Also see Item 20 Code 44 abc 1 Explanation FORBID Ext abe dialing out with restricted number call Code 44 abc OH Explanation Permit Ext abc dialing out with restricted number call Item 11 To permit extension dialing out with specific number call see Item 21 Code 45 abc 1 Explanation FORBID Ext abc dialing out with the specific number call Code 45 abc 0 Explanation Permit Ext abc dialing out with the specific number call Item 12 To permit extension answering the CO lines Code 46 abc 1 Explanation Permit Ext abe to answering the CO lines Code 46 abc 0 Explanation FORBID Ext abe answering the CO lines Item 13 To permit a certain extension to monitor another extension s call This also allows internal conferencing Code 47 abc 1 Explanation
4. Permit Ext abc to monitor another extension s call Code 47 abc OH Explanation FORBID Ext abc monitor another extension s call Remark Any illegality regarding personal privacy has nothing to do with the manufacturer or the seller of this PBX The user is responsible for this action Please check privacy laws in your location Item 14 To permit extension dialing out with fast dialing number see Item 22 Code 48 abc 0 Explanation Permit Ext abe dialing out with fast dialing number Code 48 abc 1 Explanation FORBID Ext abe dialing out with fast dialing number Item 15 To set call duration of extension Code 54 abc 1 Explanation The call duration of Ext abc should be no longer than 3 minutes Code 54 abc 0 Explanation NO restriction for the call duration of Ext abc Code 55 abc 1 Explanation The call duration of Ext abc should be no longer than 5 minutes Code 55 abc 0 Explanation NO restriction for the call duration of Ext abc Supervision Detection Enter programming state on Ext 600 79 0000 Code 56 1 Explanation Permit Turn ON supervision detection for CO line Code 56 0 Explanation FORBID Turn off supervision detection for CO line Remark When supervision detection of the PBX is set to ON and there is a connection of an extension with a CO line if 0 0 V Voltage open line supervision sent by PSTN Telephone co when the CO caller hangs up occurs for longer
5. ABCD four digits for new system password Note You only need to reset from the default 0000 if personnel inside cannot be trusted This PBX is not programmable from the outside like our EVM series full featured auto attendant voice mail equipment Item 20 To set system restrict number Code 71 n ABCDE Explanation n is the group number for the restrict numbers There are 10 groups for restrict numbers n is from 0 9 that meets your planning ABCDE is five digits for restricting numbers When less than five digits please use to make every group of restricted numbers five digits For example the first group of restricted numbers is 168 The eighth group of restrict numbers is 17909 Set them like this 71 1 168 71 8 17909 Item 21 To set system specific number Code 72 n ABCDE Explanation The same as above item 20 For example Ext 603 is forbid to make domestic long call with 0 as the beginning telephone number but Ext 603 needs to dial to the 0757 as the beginning telephone number for normal business connection 1 See Item 9 Pick up Ext 600 dial 42 603 1 Hang up 2 Pick up Ext 600 dial 72 1 0757 here n is your plan to be 1 for 0757 or you can name n as 2 for 0757 Here is adding to make the number of 0757 to have five digits 3 Now Ext 603 can not make domestic long call with 0 as beginning of telephone number but it can make the call beginning with 0757 Item 22 To set system fast dialing number C
6. Call Transfer Services Operation of outside CO line flash While talking to a CO Line caller Dial 7 and the CO line will flash for 0 5 seconds Perform this operation when you need to flash the outside line for access to special services such as 3 way calling or to be able to have a CO call transferred to another outside number when you have Call Transfer Feature at the Telephone company PSTN or to have a three way conference call with your extension and 2 outside callers So while talking to a CO line caller if you need to flash the outside line dial 7 instead Don t dial hook flash to flash the outside line since flash is reserved for internal transfers flash ext number and parking calls flash 1 Index of Operating Instructions Explanation When the extension is in the mode of getting CO line directly please dial shown before the code When the extension is in the mode of getting CO line by dialing 9 first default dial the code directly without dialing a preceding star or asterisk I E If you pick up a handset and hear high pitched intercom dial tone don t dial a preceeding star in operations below 708 and talk into handset to broadcast to PA system 72 extension number OGM Reviewing Lock extension with password 71 password 3 digits Index of PBX System Programming Explanation 1 All the settings should be entered while in the system programming state IE 79 ABCD ABCD means system pro
7. Extension power requirement 32V DC 4 Power AC 120V 60Hz 5 Power consumption 35W MAX 6 Weight 4 kgs 7 Maximum wire length 300 meters for any extension and no more than a total of 1500 meters for all extensions combined This is with normal twisted pair cable You can gain additional length using better cable like CAT 5 or Cat 6 cable
8. system is on night service mode Explanation Here the daytime service and night service is for the different ringing extensions and different answering mode for the CO line s incoming calls Daytime or night modes need to be set manually by the operator on ext 600 since the system can not switch the modes according to the actual time Item 12 To lock the extension with password Operation 1 Pick up the handset and hear dialing tone dial 71 and your password 3 digits for example 123 Then hang up After lock no one can use your extension 2 To clear the password pick up the handset and hear dialing tone dial 71 and your password If you forget your password please use the code of Clear Extension Password to unlock your extension That is on Ext 600 dial 71 abc 0 Item 13 To Forward the call to your new extension automatically Operation 1 Pick up the handset and hear dialing tone dial 73 and the new extension number which you want to transfer 2 To cancel this function you just need to go back to your extension and pick up the handset and then hang up Explanation Some times you need to leave your extension and move to another office You can use this operation to transfer your calls to the new extension automatically NOTE This only works for the incoming CO call on your extension if set to a ringing extension It does not work on a transferred call It only changes one of the ringing extensions to a different
9. the third Explanation OGM s Auto Attendant outgoing messages may be recorded Each new recording deletes any previous recording The telephone set should have a good quality handset Use the handset don t use handset free while recording the OGM message You should be in a silent place while recording the message The three pieces of OGM should be short in duration as the following examples The first Thank you for calling to our company Please dial extension number or 0 for operator service This Main OGM may be no longer than 10 seconds The second message is for the busy extension after the caller transferred Sorry the extension you dialed is busy would you please dial another extension Thank you This must be no longer than 5 seconds The third message is for no answer after 25 seconds Sorry the extension you dialed has no answer Please dial another extension or call back later Thank you This message may not exceed 5 seconds For a full featured auto attendant use the DataLabs USA EVM series full featured auto attendant voice mail systems as a compliment to the PBX Item 16 Fast dialing Operation 1 Pick up the handset and hear dial tone 2 Dial 5 and then group number of fast dialing number Please see Item 22 in System Function Programming Item 17 Flash the CO line For Voice Mail System and for extension access to outside line special services such as 3 Way Calling and Outside
10. 0000 using Ext 600 So pick up ext 600 and dial 79 0000 to enter into programming state In all programming examples m stands for CO line code 1 8 A CO Line is the outside telephone company line s connected to the CO Line Input Jacks When m it stands for all CO lines abc stands for extension number When abc it stands for all extensions All the extensions should be standard off the shelf DTMF touch tone telephone sets connected to the extension jacks using standard single line rj 11 plugs CO line in this manual refers to the telephone line s from your local telephone company CO lines may also be Vonage lines or other VOIP lines coming from a Vonage or other VOIP modem or router The regular line s NIC Card or NIC Block or Vonage modem or router s rj 11 jack s should be connected to the CO line jacks CO 1 CO 4 or on the upgraded DL 424 832 CO 1 CO 8 using standard single line rj 11 plugs Programming State To program the PBX settings Lift handset of extension port 600 listen for high pitched intercom dial tone and dial 79 ABCD ABCD system programming password The default password is 0000 The intercom dial tone will be heard again when this command is entered which means it has entered into PBX System programming state Then you can do the following programming To exit the system programming state please dial 999 999 or hang up the handset for over 10 seconds SECTION ONE CO Line F
11. Flash button or switch hook 1 within one to three seconds Then hang up The CO line is parked on hold and the CO caller is hearing the music source To get back the parked CO line pick up the handset of the same ext hear intercom dial tone and simply dial 1 and again converse with the caller Explanation After the CO line is parked the CO line caller will hear music It won t affect other operations on the extension When the parked time is over 4 minutes the CO line will ring back to the parked holding original extension If the extension is busy the CO line will continue to be parked Item 10 Monitor Multi party conference Telephone conference Operation 1 Pick up the handset and hear dial tone 2 Dial 72 and the extension number To cancel this function just hang up the handset Explanation When the transferred extension is busy you can join the conversation with the talking parties and tell the transferred extension there is another important call for him her or you can monitor their conversation In this way you can also get the function of a multi party conference call Remark Any illegality regarding personal privacy has nothing to do with the manufacturer and the seller of this PBX The user is responsible for this action Item 11 Switch daytime service to night service Operation 1 Pick up the handset and hear dialing tone 2 Dial 700 the system is in daytime service mode 3 Dial 701 the
12. dset Hear intercom high pitched intercom dialing tone 2 Dial extension number 600 or dial 0 to dial ext 600 or dial any extension number 3 When the called extension picks up their handset you will be able to have a conversation Item 5 Answering Calls Operation 1 Operator Assistant mode Pick up the ringing handset and answer the call directly 2 Auto attendant mode After hearing the OGM the caller may dial the extension number directly or 0 for the operator ext 600 Explanation If the caller dials 0 or a wrong extension number Ext 600 will ring If the dialed extension is busy and it is not set for busy transfer the system will play the OGM that the extension is busy or automatically transfer to Ext 600 If Ext 600 is busy you may to set busy transfer to another extension acting as a second console Item 6 Transferring the CO line call Operation 1 Extension is talking with CO line caller 2 Tap the switch hook 0 2 0 8 second or press the FLASH button and then dial the transferred extension number within 1 3 seconds Explanation Any extension may be communicating with the CO line It may be that the extension dialed out Usually named a secretary call or the CO line dialed in In either case you may transfer the CO line call to any extension During the transfer the CO line caller will hear music and will not hear any intercom conversation Any one of the two talking extensions can hang up The o
13. extension to ring when a CO line calls in Item 14 Broadcast over office PA System or other office amplifier Operation 1 Pick up the handset and hear dialing tone 2 Dial 708 you may speak into your handset Explanation The PBX PA system jack should be connected to the office PA system or stereo line input to broadcast your message To avoid noise use good cable and keep it short as possible to connect the PBX speaker jack to the input of the PA or stereo system input ITEM 15 Three pieces of OGM recording Operation NOTE If using the external EVM series Voice Mail don t record the OGM s below Use the EVM main greeting s instead If there is no Voice Mail system and you wish to use the PBX auto Attendant perform the recording of the OGM s below First Pick Up Extension 600 but do not go into program state and dial 75 75 star to format the voice card very important and then hang up the handset Then do the following 1 Pick up the handset of Ext 600 and hear intercom dialing tone 2 Dial 750 to record the first OGM message then hang up 10 seconds maximum 3 Pick up the handset and dial 751 to record the second busy message then hang up 5 seconds 4 Pick up the handset and dial 752 to record the third no answer message then hang up 5 seconds To review the three recorded outgoing messages OGM s pick up the handset of extension 600 and dial 753 for the first 754 for the second and dial 755 for
14. getting the CO line by dialing 9 first default you are hearing higher pitched intercom dial tone dial the code directly without a preceeding star key If you are on an outside line hearing telephone company dial tone dial to get back into internal intercom mode All codes below must be dialed within 5 seconds when in the default high pitched intercom dialing tone mode or the system will play the error busy tone and you must hang up and try again Item 1 Dialing out Operation Pick Up the extension s handset and if you hear outside dial tone Dial the telephone number directly If you first hear intercom high pitched dial tone default dial 9 first then the telephone number Item 2 Dialing out using a specific CO line Operation 1 Pick up the handset Hear intercom high pitched dial tone 2 Dial 4 and CO line code 1 8 and hear the outside dial tone and then dial the desired telephone number Explanation Line code is the first CO line 2 is the second 8 is the eighth Item 3 Dialing out using CO line group Operation Dial 1 the system using the first CO line group to dial out While dial 2 the system using the second CO line group to dial out Explanation When the CO lines set to the first or the second CO line group there are only two groups for you to set the all CO lines Most versions do not have the above group settings Item 4 Dialing intercom extension Operation Pick up the han
15. gned ringing extensions Ext 600 is an assigned ringing extension for all CO lines by default This means that any CO line ringing into the PBX will ring to ext 600 Code 2 m abc 1 Explanation Operator assistant on night service state Ext abc RINGING when the m CO line called in Code 2 m abc 0 Explanation Operator assistant on night service state Ext abc NON RINGING when the m CO line called in For example To set the fifth CO line on daytime service Ext 600 605 and 607 ringing while Ext 602 ringing on night service when the fifth CO line called in Code 1 5 600 1 hear dialing tone 15 605 1 hear dial tone 1 5 607 1 hear dial tone 2 5 600 0 change Ext 600 non ringing hear dial tone 2 5 602 1 hear dial tone then hang up the handset Item 4 NOT ASSIGNED SECTION TWO Extension Function programming Item 5 To set extension using a certain CO line to dial out Code 3 m abc 0 Explanation Permit Ext abc dialing out using the m CO line Code 3 m abc 1 Explanation FORBID Ext abc dialing out using the m CO line Item 6 To set extension dialing out mode Code 51 abc 1 Explanation Ext abc dials out directly Code 51 abc 0 Explanation Ext abc dials out by dialing 9 first default and recommended Item 7 To FORBID extension dialing out on CO lines Code 41 abc 1 Explanation FORBID Ext abc dialing out with all CO lines Code 41 abc 0 Explanation Permit Ext abc dialing out with all CO lines
16. gramming password The default password is 0000 on Ext 600 or Ext 615 So dial by default password 79 0000 to get into program state 2 m stands for CO line code 1 8 When m it stands for all CO lines while abc stands for extension number which is three digit numbers as numbered on the PBX extension jacks 600 631 When abc it stands for all extensions 3 All the extensions should be standard analog touch tone DTMF telephone sets modems cordless phones fax machines POS systems or external DataLabsUSA EVM series auto attendant voice mail systems designed to connect to ANALOG extensions only Note CO line in this manual refers to the regular telephone line from your local telephone company or equivalent Vonage Comcast Xfinity lines or other VOIP CO lines that provide ATA adapters on their modems or routers with rj 11 jacks INDEX OF PBX SYSTEM PROGRAM To set operator state CO line group 63 64 m1 The m COline is in first second group To set the extension ringing state Pe ape OSS RH seice when t Co ue ali To set extension dialing Slabcl Ext abc dials out directly 51 abc 0 Ext abc dials out by dialing 0 first 41 abc 0 Permit Ext abc dialing out with all CO lines To forbid or permit an 3m abc 0 Permit Ext abc to dial out on m CO line s 3 m abc 1 Forbid extension abc dialing out on m CO lines dialing out with all or any Note on the above that m may be for all CO lines and that abc may be CO lines
17. h port and the sixth port have CO lines connected Code 60 3 0 hear dialing tone 60 5 1 hear dialing tone 60 6 1 hear dialing tone then hang up handset Item 2 To set the operating state Operator assistant Auto attendant Code 61 m 1 Explanation The m CO line is on auto attendant on daytime service state Code 61 m 0 Explanation The m CO line is on operator assistant on daytime service state Code 62 m 1 Explanation The m CO line is on auto attendant on night service state Code 62 m 0 Explanation The m CO line is on operator assistant in night service state Example Set the second CO line for Operator assistant in daytime service state while auto attendant in night service state Code 61 2 0 hear dialing tone Code 62 2 1 hear dialing tone then hang up handset Item 3 To assign the ringing extensions when CO line s calls in Code 1 m abc 1 note m line number and may be for all line numbers example 1 606 1 means ext 606 rings when any CO line calls in Explanation Operator assistant on daytime service state and Ext abc RINGING when the m CO line calls in Code 1 m abc 0 note m line number and may be for all line numbers ex 1 601 1 means 601 rings for all CO lines Explanation Operator assistant on daytime service state with Ext abc NON RINGING when the m CO line calls in IMPORTANT NOTE You may only assign any of the first 8 extensions Ext 600 607 to be assi
18. n hang up Explanation You can set CO line call and intercom call busy transfer for many forwards For example Ext 600 is busy The call will transfer to Ext 601 Ext 601 is busy and the call will transfer to Ext 602 But please don t set it in a circle For example Ext 600 to Ext 601 then Ext 601 to Ext 600 Note you may set forwarding to extensions connected to voice mail ports when desired so a busy or non answering extension is transferred to the call may be diverted to a voice mail port when you have external voice mail connected to PBX extensions Item 8 PICK UP CODES Picking up the call of ringing extension for CO line call or intercom call Operation Pick up the non ringing extension to answer the call on the ringing extension After hearing dial tone dial to pick up the call To pick up a known specific ringing extension dial 77 and the ringing extension number Explanation Any extension can pick up the ringing call for CO or intercom calls on any non ringing extension using the above pick up code TIP This is very useful when you have a group of extensions that need to pick up calls coming into a specific extension EXAMPLE Ext 605 is ringing when callers dial for SALES Any extension in the SALES group can pick up that extension from their extension Of course they must hear the ringing ext to know to pick it up Item 9 Call parking Hold The CO Call Operation Extension is talking with CO line Press
19. ndant outgoing message or integrate with DataLabsUSA EVM series Voice Exec Auto Attendant Voice Mail Systems Answer your calls manually or with the built in Auto Attendant or with Answering Machines connected to extensions or Optional External Full Featured DataLabsUSA Auto Attendant Voice Mail Systems 3 Intercom dialing Simply dial the extension number 4 Broadcast to PA System from any extension with PA SPKR 3 5 mm mini jack 5 Telephone extension monitor Feature allows listening in on an extension or conference using Extension Monitor Feature Note extensions programmed to monitor other extension s can not be transferred to on most PBX versions 6 Hook Flash the outside line to access 3 way calling and Centrex features of the outside CO line s is accessible by dialing 7 instead of flash Flash is used to transfer and hold calls internally See Instructions for those features and 7 will flash the outside line for outside use of 3 way calling and call Transfer features on the outside lines No Special Proprietary 10 11 12 13 14 15 16 17 18 19 phones needed External music source 3 5 mm mini jack Call Parking Hold for up to 4 minutes with internal melody or external music messaging source such as the DataLabsUSA DP 2000 Digital Music On Hold Player Recorder Call Pick up immediate and direct pickup codes CO line Group program any lines to ring to any of the first eight extension
20. o the special operations in the manual All the programming settings are valid except dialing out with IP number on certain versions items 16 and 23 This PBX is Voice Mail Friendly and has a Direct Pickup code allowing optional Voice Mail unsupervised transfers Also has Voice Mail Friendly busy extension no answer extension transfer ID codes B The DL 416 and DL 424 832 PBX s are compatible with almost all standard single and Multi line touch tone phones Each extension has access to all CO lines incoming and outgoing calls which essentially converts a single line phone into a 4 line phone Transfers and holding of calls are done using the flash button Full Programming and Operating Instructions are in this manual Connect normal telephones NO EXPENSIVE PROPRIETARY PHONES ARE USED ON THIS SYSTEM All Lines connect using standard rj 11 plugs Multi line phones use multi extensions A single line phone uses a single extension of the PBX and plugs into an extension jack using a single line rj 11 plug Dual line phones become dual extension phones and require 2 single line rj 11 s to plug into 2 extensions of the PBX Each extension of a phone has access to all outside lines Advanced Function List 1 PBX 424 832 is Extendible from 424 to 832 with optional line and extension cards DL 416 is not expandable Call for current prices or visit our web site www datalabs net 2 AUTO ATTENDANT up to3 parts of OGM Recordable Digital Auto Atte
21. ode 79 n ABCD hang up handset A Explanation n is the group number for fast dialing numbers n is from Ito 7 You can set at most 7 groups ABCD are fast dialing numbers The longest numbers can be 30 digits If there is among the numbers the system will pause 2 seconds for each For example you set the telephone number 0086 757 3208866 as the first group fast dialing number B Pick up Ext 600 dial into program state 79 0000 and hear internal dial tone Then dial 79 1 00867573208866 then hang up Wait 10 seconds See Item 14 pick up Ext 600 dial into program state 79 0000 and dial 48 600 1 After these two settings are made when you dial 51 from any extension the system will find an available outside line and then will dial 0086 757 3208866 for you to save time and effort Repeat this step B for groups 2 7 for up to 7 system speed dial numbers Item 23 To set system IP number Code 790 ABCD 0 hang up Explanation ABCD are IP numbers You can set up to 30 digits is for pause For example If you want to set 17909 as the IP number pick up Ext 600 and dial 790 17909 0 and hang up And then after your setting of an extension to use the IP number see Item 16 When you dial 0757 3208866 the system will dial 17909 0757 3208866 to save you time and money Item 24 RESET To restore the system to default setting by software First enter into programming state on ext 600 by picking up the handset connec
22. of Auto Attendant Mode The incoming call from any CO line will ring on Ext 600 6 The extension numbers are 3 digits from 600 631 600 623 without add on ext card 600 615 for DL 416 PBX and are marked on the ext jacks on the front of the PBX 7 The original OGM recording of Auto Attendant is turned off and is vacant Please turn the auto attendant feature on and record the OGM s or connect DataLabsUSA EVM Voice Mail Auto Attendant equipment after installation of this PBX system 8 CO5 CO 6 CO 7 and CO8 are in CO line vacant state 9 System programming password is 79 0000 dialed on ext 600 IMPORTANT NOTE YOU MAY RESET THE PBX USING THE SOFTWARE RESET BEFORE PROGRAMMING AND USING THE PBX or to clear out any glitches To do this pick up a touch tone phone connected to extension 600 Hear high pitched dial tone and dial before hearing error tone the following 79 0000 and again hear high pitched intercom dial tone Then dial 99 1111 and wait about 5 seconds for intercom dial tone Then hang up The PBX is now set to default settings and is ready to program and use for the first time You may also use the above reset at any time to remove any glitches or simply to return to the default settings PBX System Program Instruction All PBX Program settings should be made after entering into the system programming state To enter the programming state dial 79 ABCD ABCD system programming password The default password is
23. s for day and night settings Extension Password Daytime amp Night service manually set Operator Assistant Auto Attendant modes for all CO lines Restrict extension receiving incoming call Outgoing call restriction can stop dialing certain prefixes and allow others ex Block 1 but allow 1 800 1 866 etc to block long distance but allow free calls Call Duration Control can auto cut calls to prevent extension user to use too much time on the line This feature can be set to on or off Call Transfer to any extension Busy ext and No Answer ext transfer available Supervised or unsupervised transfer is available Secretary Call Broker Call Caller ID Pass to assigned ringing extensions There can be only 8 assigned ringing extensions By default extension 600 rings when any CO line is ringing into the PBX Also extensions 601 607 may be programmed on the PBX to ring when a call comes into any or all CO lines optional CID card passes caller id to transferred extensions too System Default Settings 1 Ext 600 is the default console operator and can be reached by dialing 0 from any extension or during auto attendant OGM outgoing message 2 The system working state is for daytime service 3 Access any available CO line outside telco pstn line by dialing 9 Access CO 1 by dialing 41 CO 2 42 CO 3 43 CO 8 48 Note Dial 9 hunts for first unused line 4 The operating state is in Operator Assistant mode instead
24. ted to extension 600 and then dial 79 0000 Hear the high pitched internal dial tone Then dial 99 1111 and wait for internal high pitched dial tone to return in about 5 seconds and then hang up the handset Explanation RESET Restores the system to default settings Item 25 To restore the system to default setting by hardware Explanation FOR TECHNICIANS ONLY When the software reset does not work To restore the system to default settings if the software setting above does not work please disconnect the power cord and remove the top case Restore Power being careful not to touch exposed parts and press K1 micro switch on the PCB board Unplug power and put the top case back on the unit Call Data Labs for directions if this step is not clear Item 26 To set system long time recording Code 99 0001 Explanation The first part of OGM time will have 20 seconds for your recording When this is set the second and the third part of OGM will not be effective Code 99 0000 Explanation The system will restore three parts of OGM recording mode Note You will not use this OGM when using DataLabsUSA EVM series Voice Mail Auto Attendant Equipment In that case follow programming instructions for the EVM Operating Instructions Explanation When the extension is in the mode of getting CO line directly you are hearing outside dial tone please dial a preceeding star key before the code When the extension is in the mode of
25. than 0 4 seconds the system will cut off the CO line and the extension user or voice mail unit attached to an extension will hear fast busy type error tones This form of supervision is used by most normal outside loop start CO lines In other words this detection allows the PBX extension to hear busy tones when a CO caller hangs up Item 16 To permit extension dialing out with IP number see Item23 Code 57 abc 1 Explanation Permit Ext abc dialing out with IP number Code 57 abc 0 Explanation FORBID Ext abc dialing out with IP number Remark When permitting the extension to dial out with the IP number for a long distance call the system may use the preset IP number as a prefix to the user dialed number to save toll charges When forbidding this function the system will not add the prefix IP number when dialing numbers to the outside line s Item 17 To set and clear the extension password Pick up any extension and dial 71 3 digit code to lock your extension To clear the password dial 71 3 digit password again to regain use of the extension If you cannot access the extension enter programming state on ext 600 and dial Code 71 abc 0 Explanation Clear out the password of Ext abc ITEM 18 Flexible Coding Not available on this PBX Ext numbers can only be the ext numbers marked on the extension jacks SECTION THREE System Function Programming Item 19 To change system password Code 0 ABCD Explanation
26. ther extension can continue talking with CO line caller If the transferred extension is busy you will hear busy tones Please hang up and the system will ring back to your extension again You can then pick up your ringing extension and talk with the CO line caller again You may also perform an unsupervised transfer by dialing flash ext number then hang up If the call is busy or not answered it will ring back immediately on busy or after 25 sec for a No Answer Condition To forward a call that is transferred to a busy or non answering extension to a different extension set ITEM 7 below For an external voice mail system attached to extensions of the PBX or to simply forward transferred calls to another extension see the following when the CO line call is transferring for example Ext A to Ext B and ext B is set to forward on busy or no answer after 25 seconds to Ext C when Ext C a voice mail port picks up the call the system will send out a DTMF signal of 6 Ext B number To set busy no answer forwarding see item 7 below Note 6 is the system Forwarding ID code for busy and no answer transfers This forwarding id code is important to voice mail equipment Item 7 Busy transfer or transfer for NO answer after 25 seconds Operation 1 Pick up the handset of any extension and hear intercom dial tone 2 Dial 76 and transferred extension number Hear dial tone then hang up To cancel this setting dial 760 hear dial tone the
27. unction Programming Explanation 1 In the programming section reference is made to daytime service and night service This service must be switched from one state to the other by the operator The PBX system does not change the operating state from daytime to night service according to the actual time This is not the case for our Auto Attendant Voice Mail Systems In normal working state any extension dials 700 and the system enters the daytime service state Dialing 701 the system enters the night service state The day or night service can be programmed to have different characteristics Example There can be different assigned ringing extensions when in day or night modes 2 CO line in this manual refers to the telephone line form your local telephone company subscriber telephone line Item 1 To set the CO line s in the system NOTE The following is usually not performed since the unit is plug n play and is only needed if a CO line on a port is missing such as when you have CO1 connected and CO3 connected but not CO2 We recommend you avoid this condition Code 60 m 1 Explanation The m CO line port does not access the CO line m Code 60 m 0 Explanation The m CO line port can access the CO line m Remark For the vacant CO line ports should set NON Access CO line state In default setting CO ports 5 6 7 8 are NON Access CO line state Example The third CO line port doesn t have CO line connected while the fift
28. xtension devices terminate in single line rj 11 plugs that may connect all lines and extensions to the PBX All CO Lines must terminate to a NIC Network interface card or block to protect the PSTN from any possible damage due to any malfunctions of the PBX Be sure not to connect outside lines directly to extensions or extensions to outside lines to avoid possible damage to the PBX WARRANTY Data Labs warrants all equipment for 1 yr on parts and 90 days on labor for all defects in manufacture A defect in lines or extensions is only considered a defect when more than 1 line or more than 2 extensions are not properly functioning The user must obtain RA for all returns for repair or replacement at Data Labs discretion by calling 215 698 2933 The user is responsible for all shipping handling insurance both ways This warranty does not cover misuse abuse water or other liquid damage surge or lightning damage or when case is dented or scratched indicating the unit has fallen This warranty does not imply nor can Data Labs be responsible for any loss of service or any real or perceived losses in business or revenue by the user or its assigns Support For Support Email support datalabs net Or call 215 698 2933 and if an agent does not answer leave voice mail in our support dept Compatibility Features A Compatible with DataLabsUSA EVM series Analog 2 port or 4 port Voice Mail Auto Attendant Systems Please pay attention t

DataLabs 424-832 PBX Manual - Matthew Furman On-Line

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