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AOS User Manual - FIMweeFIM (Facility Trainer).

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Contents

1. UNIVERSITY OF EEF AROC australian health services WOLLONGONG VJ australasian rehabilitatior outcomes centre aroc Australasian Rehabilitation OQutcames Centre AUSTRALASIAN REHABILITATION OUTCOMES CENTRE Step 1 Select products Please select the products you would like to order Quantity Keys Place your cursor over the product title for a full description D FIM Exam Key WeeFlM Exam Key Referesher Course Place your cursor over the product title for a full description E FIM Online Refresher with Exam Key WeeFIM Online Refre Manual Place your cursor over the p B FIM Training Manual 25 00 WeaeFIM Training Manual 25 00 Subtotal 130 00 GST Exclusive ma uu Figure 13 Purchasing FIM WeeFIM products 4 Enter contact details Figure 14 aroc Australasian Rehabilitation Outcomes Centre AUSTRALASIAN REHABILITATION OUTCOMES CENTRE Step 2 Contact details Enter your details Title Select your title Organisation First name Surname Delivery Address Line One Line Two Suburb Town State Select State Postcode Country Australia Phone number Fax Email Delivery Type Standard Is your invoice address the same as your delivery address START NEW ORDER BACK CONTINUE gt gt Figure 14 Contact details AOS User Manual V5 0 September 2014 EC aln ahsri australian health services research institute WOLLONGONG au
2. 1 x KOTFIM FIM Online Refresher with Exam Key 70 00 70 00 1 x FIM Training Manual 25 00 25 00 1 x KFIM FIM Exam Key 35 00 35 00 Subtotal 143 00 Postage amp Handling 10 00 Order total 153 00 GST Included AUCTUS GILL Figure 16 Order summary Manage Keys facility trainers only This functionality is only available to Facility Trainers and allows them to assign Keys to staff within their facility This service is only accessible by a Facility Trainer logging into AOS using their AOS username and password refer page 4 The FIM system allows Facility Trainers to e Assign exams to participants Assignment will trigger an email to be sent to the assigned participant with instructions of how to sit the exam e Manage the assignment or re assignment of exams they have purchased e Review the status of exams they have purchased assigned not yet assigned used expired etc e View exam results of participants they have assigned exams to AOS User Manual V5 0 September 2014 D i e ahsri australian health services research institute UNIVERSITY OF AROC WOLLONGONG C australasian rehabilitatior outcomes centre Assigning Exams to Participants You can only assign one exam to each participant If you attempt to assign an exam to a participant that already has an exam assigned to them an error message will be displayed There are 2 ways to assign exams to participants Method 1 u
3. 7 Select Start Module to begin this will take you to the introduction page of the FIM refresher course Figure 28 AOS User Manual V5 0 September 2014 EN E VCahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF o AROC FIM REFRESHER introduction Welcome This module is designed to help REFRESH your understanding of the 18 FIM Items It assumes you already have significant knowledge of FIM both theoretical and practical and therefore does not cover all aspects of each item Each item contains a definition overview and a quiz section to ensure that you are scoring the FIM accurately and to help you prepare for the online FIM exam Welcome to the Functional As you work through the module you should have the FI Training Manual with you f Independence Measure FIM OM UR lt bors Stat lind raining Manu you for reference Refresher E learning Module The module should take you approximately 45 60 minutes to complete You can work through the FIM items in any order You can close this module at any point and return at a later time your progress will be saved L 7 The module contains a glossary of FIM terms All words included in the glossary are underlined E and if you hover over the underlined word the definition will appear J Y 1 of 4 Figure 28 Introduction Page of the FIM Refresher Course Navigati
4. Actions Wollongong Hospital FIM Exam FIM FIM Clinician Activated 26 07 2014 Go to activity Refresher Clinician 1400412C Figure 24 My Keys Go to activity 4 Click on FIM Refresher Course Figure 25 f A RO C HOME MY ACTIVITIES MY REPORTS CALENDAR EXIT LEARNING SYSTEM me Wy H gt My courses gt FIM gt FIMO FIM Qualification Activity FIM Refresher Course BE Fm refresher course rc FIM Exam Figure 25 Starting the FIM Refresher Course AOS User Manual V5 0 September 2014 CAEN AROC australasian rehabilitatior outcomes centre io ahsri australian health services research institute UNIVERSITY OF x WOLLONGONG Q 5 When the Welcome Page appears click on Enter Figure 26 AROC HOME O MY ACTIVITIES MY REPORTS CALENDAR EXIT LEARNING SYSTEM Home i My courses s FIM FIMO FIM Refresher Course FIM Refresher Course FIM Refresher Course A course designed fo refresh your knowledge of FIM for those who have previously been qualified Humber of attempts alkrved Unlimited Humber of attempts you have made 0 Grading method Highest attempt Grade reported Nona Figure 26 Entering the FIM Refresher Course 6 This takes you to the front page of the FIM or WeeFIM Refresher Course Figure 27 Functional Independence Measure REFRESHER AROC sse incra E E r ial E VT Start Modulo Figure 27 Front Page of the FIM Refresher Course
5. Key ccccccccccccccceceesesseeseeeseeeeeeeceseceeeeessesesseessesssesesseseeessesteeeegeas 25 The FIM and WeeFIM Online Refresher Course ccccccccsssseccccesesseccccseseccccaaaseceeeseeaneceessuaaeceseauaaeeeeessaees 27 Navigating in the FIM Refresher Course ccccsssssccccsssecccccceesecceeceasececseeasseceeeseeueecessuaueceesseuaaeesessuaasees 29 Sitting the FIM WeeFIM Exam eee nennen nnne nnnnnnnnn nennen nnn ssn sensns sse s esas esee esses sess sese sees essen eene 30 Pausing and resuming the online FIM WeeFIM exam ccena 32 Completing the online FIM WeeFIM exam ssseee eene nennen eene enne eene eene esee enne 32 Your FIM WeeFIM Credentialing Certificate ccccccccccccscsssssssesseseeeeseeeeeeecessseseesseesseeesseseseeeessseeeeeenagas 33 FIM WeeFIM credentialing reports facility trainers only eee 35 Generating a credentialing report in AOS ssssesessssssseeeeeeeenene enne nnns nnne sanare sna nnns 35 FIM WeeFIM Workshops 1 5 prb yap ba Ptr EE RepE Erba p i ONOAREA MPa ceci NR RN RS Decus MM EPPAPL OAA A 36 Types of FIM WeeFIM Training WoOrkShop ccccccccccceeeeeeeessssseseeseseeeseeeeeeeeeesseeesesesesesssseeeeeseseesseeeeeeeeeagas 36 FIM WeeFIM training workshop hosted by a facility cecinere 36 FIM WeeFIM training workshop hosted by AROC esses nnne nennen rnnt nnns 37 FIM Facility Trainers Workshop Hos
6. and View Report Note Facility Trainers attached to more than one facility can choose View Report for All My Facilities or they can run a report for a single facility Once the report is generated you can use the export button blue floppy disk with a green arrow to save the report to your computer in your choice of format Figure 40 AOS User Manual V5 0 September 2014 ra ate ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF AROC A E O C MY DETAILS MY FACILITY HELP Quick Links AOS Report Viewer id 4 1 of2d gt bh e Find Next amp XML file with report data FIM Credentialing Status Report CSV comma delimited Wollongong Hospital PDF VEN g Teb archive Excel Back to Report Options http ahsri uow edu au aroc 9 Clinician Example 1400418K NotAccredited Word Clinician FIM 1400412C NotAccredited Not Accredited JJ Trainer Facility 1400411T NotAccredited Not Accredited J Total number of credentialed NotAccredited s at Wollongong Hospital 3 FIM FacilityTrainer Figure 40 FIM Report export FIM WeeFIM Workshops Types of FIM WeeFIM Training Workshops AROC offers several types of workshops e FIM WeeFIM training workshop hosted by a facility for staff from the facility hosting the workshop e FIM WeeFIM training workshop hosted by AROC Master Trainer e FIM Facility Trainers Workshop Hosted by AROC Mas
7. on the far right of the exam you wish to assign Assign Keys To Participants Click the Assign FimParticipant link t open a window where you can search for a FimParticipant t assign of create a new FimParticipant t assign Note To select a key to be emailed click anywhere on the Key in the table below to select iL To unselect a selected key just click again Show Assigned Keys As Well Email Selected Keys to Participants Key Id Status Facility Participant 359b30a83402c176 Purchased Wollongong Hospital Assign Participant 4ae4c5039e35220b Purchased Wollongong Hospital Assign Participant 332a13332386122db Purchased Wollongong Hospital Assign Participant c340beb6d2dc 4c 176 Purchased Wollongong Hospital Assign Participant cf1288c862a5351c Purchased Wollongong Hospital Assign Participant de293405aa2c9e5a5 Purchased Wollongong Hospital Assign Participant Figure 19 Selecting the Key to Assign The Assign Participant screen will appear Figure 20 Assign existing FimParticipant search for a FimParticipant to assign from existing AOS contacts FIM ID First Name Last Name 100418K x Search Figure 20 Assign Keys to Individual AOS User Manual V5 0 September 2014 ao ate i ahsri australian health services research institute UNIVERSITY OF AROC WOLLONGONG C australasian rehabilitatior outcomes centre 5 You can now search the FIM system for the participant you would like to assign the exam to You can
8. search by FIM ID First Name Last Name or Email or a combination of these Click Search Figure 21 j Assign FimParticipant x The key was successfully assigned to Example Clinician Assign existing FimParticipant Search for a FimParticipant to assign from existing AOS contacts FIM ID First Name Last Name Email 1400418K Search The following contacts have been found that match the search FIM ID First Name Last Name Email 1400418K Example Clinician example noemail net Close Figure 21 Assign Keys to Individual 2 6 A list of all participants with matching details will appear Select the participant you would like to assign the exam to by clicking in the small circle on the far left of the row 7 Scroll to the bottom of the page and click Assign 8 The exam will now be assigned to the chosen participant and you will see a message at the top of the page confirming this Click Close at the bottom of the window to close the window Method 2 using the SEARCH button to assign exam 1 Click on Manage Keys from the FIM Menu Figure 17 The Manage Keys screen will appear AOS User Manual V5 0 September 2014 ra ate i ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF AROC 2 Select the facility you would like to assign exams for using the drop down list You can also filter using any of the parameters available o
9. AROC australasian rehabilitation outcomes centre AROC Online Services AOS User Manual Version 5 0 September 2014 FIM WeeFIM Facility Trainer g e em ahsri australian health services research institute UNIVERSITY OF WOLLONGONG ve ve ve ate i ahsri australian health services research institute WOLLONGONG C australasian rehabilitatior outcomes centre UNIVERSITY OF AROC Contents ItFOO lt ein e Doe E e OPERIS T uc os E E E S S E E E A E E O E A A 3 Flow chart of AOS functionality iusserat iani aE OA EREE A EEEE A Ea E aa 3 COMPUTING regure menl S orreina enna EEE AEE EEEE EAEE EEE EEE EE S 3 esce C OIE e r E E EE E TEE E EEE EEO EAEE N EEE E s 4 CUNO Or EA WUT AO S ronnie EEEE EAE E ENERE EEEE A ARE EERST 4 erede cel FV D e E E E A A E E A A A E E A A E AT E T 4 SE A OS AOE NETT m m ES 4 GU WA E D A A E E E E E tenets sans E E N E E E A 6 CO GCNG AROC oinera s OEE EE oe OTE E EEE 6 Ir you have an AOS CIS i as serrate sesrnrrcrve cx ence nce cu E EOAR 6 Me OU VV FIM M pvc 6 If you do not have an AOS username of FIM ID eeeessssseeeeeeeeenennnne nennen nennen nnne snis 7 The AOS hOmepD3BB ios toess cse vsus qui a 0P RUE Q52 a NR Se TE eRguN 1020 S Ya ES ea Ra Ye task Sub SPE USE sa e ER ERU Neg END SF Ope S TG vagE NVRN CNN SRKS e KE 8 RETUPMING to the AOS home DaBO ssceieser iust mbrbvrntes Unt ME cdu
10. CTIVITIES MY REPORTS CALENDAR EXIT LEARNING SYSTEM Home My courses FIM FIMQ FIM Exam FIM Exam Summary of attempt Summary of attempt 1 2 Save and Exit Attempt Question Status 1 Answer saved 2 Answer saved Return to attempt Submit all and finish Figure 33 FIM Exam submission screen Summary of your previous attempts Highest grade 36 36 Overall feedback Figure 34 FIM Exam Summary of Results Your FIM WeeFIM Credentialing Certificate 1 Once you pass your exam you are returned to the AROC Learning System s FIM Qualification Activity page where your FIM WeeFIM certificate can be accessed Figure 35 Click on FIM Certificate Complete to access your certificate 2 To see your FIM WeeFIM Certificate click Get you certificate Figure 36 3 Your FIM WeeFIM Certificate is available for you to download and email to yourself or print immediately Figure 37 AOS User Manual V5 0 September 2014 a3 E VCahsri australian health services research institute UNIVERSITY OF AROC WOLLONGONG australasian rehabilitatior outcomes centre Home amp Hy courses amp FIM amp F FIM Qualification Activity FIM Exam M rm tam FIM Certificate Home Hy courses e FIM e FD FIM Certificate FIM Certificanon Complete Summary of Previously Received Certificates Figure 36 Notification of Certificate AROC australasian rehabilitation outcomes centre FIM CREDEN
11. E this is where you can purchase exam keys manuals and or an online FIM WeeFIM refresher course refer to Online Store on page 17 e FIM MY EXAM KEYS this section provides details of any current or used exam keys you have refer to My Exam Keys on page 25 e FIM MANAGE KEYS this is where you manage the keys you have purchased for your workshop participants refer to Manage Keys facility trainers only on page 20 e FIM REPORTS this is where you can generate a FIM WeeFIM credentialing report for your facility s refer Generating a credentialing report in AOS on page 35 e HELP this is where you go to get help refer to Getting help in AOS on page 9 A R O C MY DETAILS MY FACILITY HELP ONLINE STORE MY EXAM KEYS MANAGE KEYS REPORTS Welcome Ic Figure 11 Facility trainer AOS menu options Online Store This service enables users to purchase Exam Keys Manuals or an Online Refresher Course 1 Click on ONLINE STORE from the FIM menu Figure 12 MY DETAILS FIM HELP ONLINE STORE MY KEYS Figure 12 Online Store 2 Check the boxes next to the product s to purchase Figure 13 Notes e For FIM WeeFIM clinicians quantity will automatically default to 1 each time a product is ticked e Purchasing multiple exams manuals is only available to Facility Trainers 3 Click on CONTINUE Note To clear ticks click on START NEW ORDER AOS User Manual V5 0 September 2014 FEN i ahsri
12. EQUU an NU DRM I seve 15 Accessing the Online FIM WeeFIM system cccccccccccccccccccccccecsssesesescsssesessssssssecceecceccecececeeeceeeeesseeeeseeeeeeeeeeeesns 15 Cung c 15 Logging into AOS as a FIM WeeFIM clinician or FIM WeeFIM Facility Trainer ee 15 ODUDE SEDES omae m occa vec UMEN EIE E MEM ENIM MM MI A 17 Manage Keys facility trainers ONLY icccccccssseessecccccccccennessecccsecccuueseccseeecauauusseeccesesaauusseeeesessseaaussseeeessseaaaseseseess 20 ASSIGNING Exams Eo Particl DOE S arenas erna EE EAE tcunssacas Kuba he tesis ne Un bash Rat ds px UA UENIRE 21 Method 1 using Assign Keys To Participants to assign CXAM cccccssssceccceesseccecceeeseceesseeeeeeseaaseeees 21 Method 2 using the SEARCH button to assign exam eeessssseeeeeeeneeennn nennen nennen nennen 23 Emailing participants their assigned exams cccccsssesecccessssecceccaeescccccaueecceecuuausecesseaaaeceeseuaaeceeseaueaeeeesseees 24 R55 SIA OX GINS cosmastenzepsesupt imas Senn pF ud Paci us ERU hU nd NPastUp er PIU RI VUF nni n PerN MUR i NUI UI pA lA PIU 24 AZ Ec oa s D E 25 Draft AOS User Manual V4 5 June 2014 oa ate i ahsri australian health services research institute WOLLONGONG C australasian rehabilitatior outcomes centre UNIVERSITY OF AROC Flow for lifespan of a FIM WeeFIM exam
13. TIALING This is to certify that Sample Clinician has attained the status of FIM Clinician with FIM examination result of 100 p FIM 1D 14004160 Certification issued August 27 2014 Assoc Professor J E Ben Marossrzeky Accredaason current uniti August 27 2016 Clinical Director AROC Figure 37 Example copy of FIM Certificate AOS User Manual V5 0 September 2014 ram i e ahsri australian health services research institute UNIVERSITY OF AROC WOLLONGONG C australasian rehabilitatior outcomes centre FIM WeeFIM credentialing reports facility trainers only Generating a credentialing report in AOS Facility Trainers can access a FIM WeeFIM Credentialing Report for facilities they are attached to Click FIM Reports an option under the FIM button A R O C MY DETAILS MY FACILITY HELP AOS REPORTS FIM Credentialing Report WeeFIM Credentialing Report Figure 38 FIM Credentialing reports Choose either FIM or WeeFIM Credentialing Report Figure 38 Choose the facility s for whom you wish to run a report Figure 39 Most Facility Trainers are only attached to a single facility so just this facility will be available to choose i A RO C MY DETAILS MY FACILITY HELP Quick Links Fim Credentialing Report Back to Report List Facility Wollongong Hospital Y Select and View Report View Report for All My Facilities Figure 39 FIM Facility selection Click Select
14. am If you are new to FIM WeeFIM and are booked to participate in a workshop you will receive your FIM ID and instructions about how to access the FIM WeeFIM online system via email shortly after the workshop for more detail see page 15 Getting an AOS login If you require an AOS username and password please email AROC at aroc uow edu au and provide the following details e yourname e facility role e facility name e email address e your telephone number at this facility If you work at more than one facility please clearly state each facility along with your role and telephone number at each A unique AROC username and password will be provided to you by email Your username and password will be case sensitive so it is best to copy and paste from the email sent to you by AROC to your internet browser When you first log in to AOS you will be prompted to change your password Draft AOS User Manual V4 5 June 2014 Po oF hsri UNIVERSITY OF X AROC australian health services WOLLONGONG Ly australasian rehabilitatior research institute VL outcomes centre AROC Homepage Obtain AOS login Obtain FIM ID Log in using AOS Username and Password Log in with FIM ID AOS Homepage B v uu EM om Generate Data Entry Data Download TOES TUTS Lodge Upload AROC reports met My Exam support Online Store Kus ticket AN SNAP HCP Ms extract data entry ACHS clinical Other Manage Keys Reports only Draft AOS U
15. ars AROC will send you a reminder one month before your credentialing is about to expire notifying you that your credentialing is about to expire and reminding you to re sit the exam to maintain your credentialed status Credentialing Status Report Facility Trainers and Facility Co ordinators can generate a FIM Credentialing Status report for their facility at any time In addition AROC is working on providing functionality that will allow you to choose for an automated FIM Credentialing Status report to be sent to you by email monthly refer to FIM WeeFIM credentialing reports on page 35 Accessing the Online FIM WeeFIM system Getting a FIM ID A FIM ID is a unique and unchanging identifier assigned to each individual FIM WeeFIM clinician known to AROC The FIM ID is provided on your FIM WeeFIM credentialing certificate If you cannot locate your FIM ID please ask your facility trainer who will have the latest credentialing status report listing all FIM WeeFIM clinicians and their FIM IDs If the facility trainer cannot locate it either please email fim uow edu au and include your name facility email address and the date you last completed the FIM WeeFIM exam If you are new to FIM WeeFIM and are booked to participate in a workshop you will receive your FIM ID and instructions about how to access the FIM WeeFIM online system via email shortly after the workshop Logging into AOS as a FIM WeeFIM clinician or FIM WeeFIM Facility Tra
16. bject line in an email e Description This is the overall description of the issue you are having e Attach file If you have a file that is relevant to the issue attach it here Files that may be useful are screenshots of your issue or a data file that is causing the issue e Component s This is where you will select what area of AOS you are having an issue with e Organisation This is where you will select what facility or area you are representing with respect to this issue e Name Your name e Email Your email address AOS User Manual V5 0 September 2014 ET i ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF AROC Lodge a support ticket D Please provide your feedback below detailing what your issue is and attaching any relevant files for example a screenshot Please provide your organisation details facility area or payer your name and your email address so that we can get back to you regarding this issue Without these details we will not be able get back to you Summary Description Attach file Choose Files No file chosen ok Com pan ent s Start typing to get a list of possible matches or press down to select Organisation Facility Organisation Submit Close Figure 8 Lodge a support ticket Logging out of AOS Clicking on the Logout button in red at the top right corner of the screen will l
17. course e Staff intending on purchasing managing FIM WeeFIM keys and resources Facilities can opt to have one or many of their staff registered to use AOS and are responsible for ensuring that no unauthorised staff gains access to AOS This user manual provides AROC members with detailed instructions on how to use the functions available within AOS Flow chart of AOS functionality The flow chart presented in Figure 1 provides a quick reference to all the functions available from the AOS menu and demonstrates the pathways of entry into the system A AOS Login B FIM ID Each function listed in the flow chart is explained in detail within this document This manual is available online at from both the AROC Homepage AROC Online Services AOS and FIM User Manuals and from all AOS Menus Help User Manual and can be downloaded as a complete document or by chapter Computing requirements To access AOS users will need e An AOS username and password or FIM ID page 4 e Internet connectivity e Astandard internet browser with pop ups browser scripting and cookies enabled e Adobe Acrobat reader to view or open PDF files The recommended browsers are e Internet Explorer 8 04 e Mozilla Firefox e Google Chrome e Safari The recommended screen resolution is 1024 x 768 Draft AOS User Manual V4 5 June 2014 Bo UNIVERSITY OF EFF AROC WOLLONGONG C australasian rehabilitatior outcomes centre aln ahsri australian h
18. e purchased assigned not yet assigned activated completed expired etc e View the exam results of participants e Generate a credentialing report for staff at their facility at any time Note Facility Trainers whose credentialing has lapsed will only have FIM WeeFIM Clinician access privileges FIM WeeFIM fundamentals Introducing AROC s FIM Team The Australasian Rehabilitation Outcomes Centre aims to effectively and efficiently administer the training and use of the FIM WeeFIM within Australia and NZ To achieve this several staff members are dedicated to assist with any need that may arise Table 1 lists AROC staff and their FIM roles Should you need assistance in any of these areas please email the appropriate person and they will be happy to help What AROC needs from facilities If AROC is going to achieve its aim of making the administration of FIM WeeFIM as efficient as possible it needs the help of individuals and facilities alike Help us keep your records up to date The distribution of FIM WeeFIM information relies on having correct contact information for this reason it is imperative that details are kept up to date please keep your own details AOS User Manual V5 0 September 2014 EZ ate i ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF AROC as current as possible in the system refer to My Details on page 8 This refer
19. e sheet and evaluation forms to AROC by fax or scan and email fim uow edu au Check List for Facility Trainers Requesting a Master Trainer Workshop at their Facility 1 Complete a workshop request form providing dates that may be suitable for training at your facility Where possible we will try to accommodate your requested dates http ahsri uow edu au content groups public web chsd aroc documents doc uow094426 pdf 2 The date of workshop will be confirmed by email and you will be provided with a list of equipment and other requirements for training 3 Complete a FIM ID form for registered participants and forward to AROC at least 2 weeks prior to your workshop AROC will create FIM ID s to those participants that don t already have one 4 Log in to THE NEW FIM SYSTEM and order any FIM WeeFIM manuals you need allow 2 weeks for delivery AOS User Manual V5 0 September 2014 E ate ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF AROC 5 Log in to THE NEW FIM SYSTEM and purchase exams for workshop participants Upon receipt log in to THE NEW FIM SYSTEM and assign each participant an exam Evaluation AROC aims to continually improve the process of FIM Wee FIM Training and management To aid this evaluation forms are to be completed for all workshops conducted by a Master Trainer or Facility Trainer It is very important that these are comp
20. ealth services research institute Session time out To maintain security AOS sessions including data entry and FIM WeeFIM online exam will automatically time out if inactive for periods of 30 minutes or more If in the middle of a data entry tab or an exam the user will lose any unsaved data or exam progress An error message will appear indicating the session has timed out and the user will be returned to the AOS login screen Getting started with AOS To access AOS users require either an AOS username and password AOS login or a FIM ID FIM and WeeFIM clinicians wishing to purchase an exam key and or sit an exam with or without the refresher course can access this limited functionality of the online FIM system within AOS by logging in with their FIM ID For full online FIM system functionality or access to other AOS functions such as data entry and data upload users of AOS require an AOS login Getting a FIM ID A FIM ID is a unique and unchanging identifier assigned to each individual FIM WeeFIM clinician known to AROC The FIM ID is provided on your FIM WeeFIM credentialing certificate If you cannot locate your FIM ID please ask your facility trainer who will have the latest credentialing status report listing all FIM WeeFIM clinicians and their FIM IDs If the facility trainer cannot locate it either please email fim uow edu au and include your name facility email address and the date you last completed the FIM WeeFIM ex
21. ering incorrectly here the purpose is educational 3 To answer the question select the best option and click Submit as per the instruction on the screen If you answer correctly you will see a tick and an explanation If you answer incorrectly you will see a cross and an explanation of the correct answer After you have reviewed the answer click the forward icon in the bottom right to move on 4 Once you have completed your course you will be directed back to AROC Learning System s FIM Qualification Activity screen From here you can choose to go directly to complete your FIM WeeFIM Exam or you can exit the system and come back to do your FIM Exam later remembering that as your Exam Key is activated you only have 1 month before the key becomes invalid and expires Sitting the FIM WeeFIM Exam To become credentialed or to recredential a clinician must successfully complete an online examination The FIM WeeFIM exam is an open book exam which means that clinicians can refer to their FIM WeeFIM Manuals whilst taking the exam The exam is designed to test the knowledge of each individual thus COLLABORATION is not allowed Clinicians who collaborate will be identified automatically by the online FIM system and be required to re sit the exam under more stringent exam conditions and at their own expense The conditions under which the exam must be done are quite flexible and can be altered to suit the individual facil
22. est EE AEE EE EEEE 8 DUEB 6 M C 8 Checking my FIM WeeFIM status cc ceccccsccssessseeeeeeeeeeeeeeeeeeeeeeeeeeeceseeeeeeeeeseeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee n 9 Chaneine My PASS Wor et 9 DYFT T aei E E ENE 9 Ceno DED VO S a cesroeseetuesceniant n E EE E 9 Hodene o UPPOO EE e e E T E es 10 OO OT NO a ic AE EAEE 11 FIM WeeFM IMAO S nenin a O EEE O 12 FIM Wee FIM fundamentals cccccccccccccccccccccccccccccccccccecesecccceeceesssssesesesessessessssessecceseceececeececeeeeeeeeeseeeeeeeeeeeeenes 12 Introducing AROC S FIM Tati PER m 12 What AROC needs from facilities ccccccsssscccccsssseccccseesececseeeecececseaseecesseeseceessaeusceceesseasecesssuaaecessseaagesss 12 Help US keep your records up TO Cale i vessisiccadscsvasunendsanvadees ELE ON be nU plip RE NUBE RU th FAN QUbS GR sav UP PEE NOT aU SR PAY QUK Ode 12 FIM WeeFIM Credentialing ausscsczubanonbiaser nada casae aed iao RES RESI uS s a ET c2 Sa cas Peste va dias Qo PE aut 13 Cregentiallg Sy NS oesosumox or ave pe Flur ION E e Erud Pa SN Dru EIE CI d irrUE SUE 13 EVI ec E E E E PE E A E m 14 PA E E a A E E A AE 14 FIMAWeeEIM CLINICIAN sssenaisndis aeaea EER EEEE EEES Dro cum TI ATOSE 14 Recredentdline RII UE t m OO OO E o TER 15 Credentialing Status Report osos ters Soudan SxuptUnFSk PSUV fama SE EEd uod tu a FlnpEE RUD RIA E Ne RUD UNI d eP
23. evel of access the functions available may include e My Details e My Facility e Data Entry e Data Upload e Data Extract e Data Audit e Reporting e FIM Online Store e FIM My Exam Keys e FIM Manage Keys e Help Returning to the AOS home page Clicking on the AROC logo on the top left corner of the screen will exit the function the user is in and return them to the AOS homepage A R O C DATA MY DETAILS MY FACILITIES REPORTING HELP AROC ONLINE SERVICES Welcome to AROC Online Sevices If you are new to this system this first page will give you a brief introduction ta this system What is AROC Online Services AOS AROC Online Services is a web based system which provides online automatic services for facilities and payers that are members of AROC Figure 4 AOS homepage My Details This menu option allows users to view their profile Users are able to edit certain details by clicking on Edit under Quick Links on the left hand side We encourage users to keep their details as up to date as possible Users are unable to update details in greyed out fields These include e Contact Person Details e AOS Login e Credentialing If you need to change any of these details please lodge a support ticket which can be found in the Help menu option AOS User Manual V5 0 September 2014 DE ate i ahsri australian health services research institute UNIVERSITY OF ee AROC WOLLONGONG CJ australasian rehabi
24. iner 1 Log into AOS from the AROC homepage http ahsri uow edu au aroc refer to Figure 2 on page 6 2 Once the Login screen has opened Figure 9 choose from AOS LOGIN or FIM LOGIN a If you are a FIM WeeFIM trainer or coordinator log into AOS using the AOS login enter your Username and Password in the corresponding fields and click Log In to AOS b If you are a FIM WeeFIM clinician log into AOS using the FIM login enter your FIM ID in the corresponding field and click Log In to FIM AOS User Manual V5 0 September 2014 ra ate i ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF AROC If you are a facility trainer you are required to login to AOS using your username and password refer to page 4 for how to obtain an AOS login to view and manage keys generate reports and assign keys As a facility trainer you can also log in using your FIM ID however logging in this way will provide you with only limited access to FIM functions Welcome to AROC Online Services M Logir Username FIM ID QERERRRESEESENRSSEKERERESEEHRERSARRERHRESEERERHRRAHERSEHREARRHREREEREERSRRRSRERSERREREEARRRRESRESRRERRSASRRRRRERRRR RR E Password Log In to FIM Log Into AOS Go to the AROC Home page Figure 9 FIM Login Once you login the AOS Home Page will appear The FIM system will know whether you are a FIM and or WeeFIM C
25. ir return Facility Trainer workshops usually commence at 9 00 am and conclude at 16 00 pm and cater for a maximum of 10 participants Organising or attending a workshop To organise or attend a workshop simply download the workshop request form from the AROC website http ahsri uow edu au aroc index html and email fim uow edu au or fax 02 4221 4679 it to the FIM manager Alternatively you can contact the FIM Manager on fim uow edu au who will be happy to help you All open workshops will be advertised on our website and in our quarterly newsletter Data Matters Once your place in the open workshop has been confirmed transport and accommodation if required is your own responsibility Cost of workshops The structure is designed so that it is more economical for hospitals to have workshops run at their facility rather than sending them to an AROC OPEN Workshop This is true for a facility if they have 8 or more people to train The great thing about the trainer coming to your facility is that you can have up to 20 people trained for that flat rate provided the venue can hold the numbers comfortably For further pricing details please see Table 5 AOS User Manual V5 0 September 2014 ae ala ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF o CAROC Table 5 FIM WeeFIM Workshop Expenses for AROC Members ai FASTI FIM WeeFlM FIM Facility Traine
26. ity The exam can be supervised in a group environment where everyone does the exam at a computer in a teaching room or clinicians can complete the exam online in their own time at work or at home To access and complete an exam follow these steps 1 Click on MY EXAM KEYS from the FIM Menu Figure 29 Note If you have not already done so click on Activate Figure 23 AROC EEE ONLINE STORE MY EXAM KEYS Figure 29 My exam keys AOS User Manual V5 0 September 2014 DM i e ahsri australian health services research institute UNIVERSITY OF AROC WOLLONGONG C australasian rehabilitatior outcomes centre 2 Click on Go to activity Figure 24 3 This will bring you to the AROC Learning System s FIM Qualification Activity page where all your available courses can be seen Figure 30 Click on FIM Exam to commence the exam A RO C HOME MY ACTIVITIES MY REPORTS CALENDAR EXIT LEARNING SYSTEM Home My courses FIM FIMQ FIM Qualification Activity FIM Exam Click on the link below to access the FIM Examination In this exam two FIM case studies will be selected at random In each case study you must score each FIM item You have 3 attempts to pass the exam and may only attempt the exam once every 24 hours v FIM Exam Figure 30 FIM Qualification Activity page 4 Click on Attempt exam now 5 A confirmation pop up box will appear Click on Start attempt to start exam Fig
27. leted and sent to the FIM Manager at AROC After AROC has received the forms they are entered into a database to be analysed so a report can be produced Through this process it is hoped that any problem areas that are identified will be rectified For this reason we ask that all people doing the FIM WeeFIM training complete the evaluation forms Finance Please contact the FIM Manager if you have any queries regarding financial matters AROC sits within the Australian Health Services Research Institute AHSRI which in itself sits within the University of Wollongong AHSRI therefore utilizes the University s financial infrastructure Workshop billing will occur at the time of registering for an AROC hosted workshop For a facility hosting an on site workshop billing will occur once all expenses are finalised Should your facility require an invoice you will first need to provide AROC with a copy of a valid purchase order number generated by the finance department of your organisation If you require any more information please contact the AROC team at fim Quow edu au AOS User Manual V5 0 September 2014 39
28. linician Facility Trainer or Master Trainer as well as the facility s you work for FIM WeeFIM Clinicians have the following menu options available in AOS Figure 10 e MY DETAILS this is where you can amend your personal details to ensure AROC has the most current information refer to My Details on page 8 e FIM ONLINE STORE this is where you can purchase exam keys manuals and or an online FIM WeeFIM refresher course refer to Online Store on page 17 e FIM MY EXAM KEYS this section provides details of any current or used exam keys you have refer to My Exam Keys on page 25 e HELP this is where you go to get help refer to Getting help in AOS on page 9 ROC Welcome Io AOS Welcome to the new AOS we hope you find it simple and easy to use our new FIM and Data Entry systems Figure 10 FIM WeeFIM clinician AOS menu options AOS User Manual V5 0 September 2014 16 i uem em ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF o AROC Facility Trainers have the following menu options available in AOS Figure 11 e MY DETAILS this is where you can amend your personal details to ensure AROC has the most current information refer to My Details on page 8 e MY FACILITY this is where you can amend your personal details to ensure AROC has the most current information refer to My Facility on page 9 e FIM ONLINE STOR
29. litatior outcomes centre Checking my FIM WeeFIM status If you are FIM WeeFIM credentialed you can view your FIM ID and exam results including when your FIM certification expires via My Details If you believe these details are not correct please lodge a support ticket refer to page 10 Changing my password In the AOS login section click Change Password Figure 5 The Change Password screen will appear My Facility This menu option shows users which facility or facilities their AROC account is associated with Figure 6 This option is read only and users will not be able to edit the facilities they are listed against or details recorded for a facility If the facility or list of facilities is incorrect please lodge a support ticket refer to page 10 Getting help in AOS The HELP menu Figure 7 is always available during an AOS session and has two options e USER MANUAL this links to the AROC documentation page relevant to the system currently being accessed a PDF of the User Manual and Quick Reference Guide relevant to this system are located here The online data dictionary is also accessible here This should be the first port of call for help This page will be continually updated so it is worth bookmarking e LODGE SUPPORT TICKET If you are unable to find an answer to what you need within the online documentation you should lodge a support ticket page 10 Miss ENTRY Data CONTACT DETAILS Title Miss Firs
30. n Expired Key in the FIM system An email is automatically generated one month prior to exam key expiry to remind the purchaser and person the key is assigned to if they are different that it expires in one month Facility Trainers who purchase exam keys on behalf of their workshop participants are responsible for assigning each key to an individual Assignment is automatic if a single exam key was purchased by an individual Once a key is assigned to an individual they will be able to see this key in My Keys Exam keys require activation before the exam can be accessed The individual to whom the key has been assigned is responsible for activation of the key Once activated the key must be used within 1 month or it will become invalid and appear as an Expired Key in the FIM system Flow for lifespan of a FIM WeeFIM exam key Figure 22 provides a visual guide to the lifespan of a FIM WeeFIM exam key AOS User Manual V5 0 September 2014 ra i ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF AROC Purchase Key Invalid More than 6 months since purchase date Assign Key MIB Valid Less than 6 months since purchase date Valid Less than 6 months Invalid More than 6 months i Activate Key i since purchase date since purchase date Inactive More than 1 Active Less than 1 month mon
31. n the screen e g Exam key ID Status of the exam Assigned status Participant name etc 3 Click SEARCH to display all the exams unassigned and assigned you have purchased A table will appear with a list of all exams you have purchased Details for each exam key are displayed in rows Details include Exam ID Type of Exam FIM or WeeFIM Status enabled disabled current exam accessed but not finalised Date Issued Expiry Date Purchaser Facility Date Assigned Participant assigned to Exam Result and Attempts number of times the exam has been taken 4 On the far right of each row there are two options o VIEW allows you to view the details for that individual exam including the individual exam question answers o Assign allows you to assign the exam to a participant NOTE If you cannot find the participant you wish to assign the exam to in the FIM system it probably means that they are not known to AROC Contact AROC to arrange for this person to be created Emailing participants their assigned exams Once you have finished assigning exams to participants you can email them to let them know that they have been assigned an exam To do this follow these steps 1 Highlight the row s of the participant s you would like to email by clicking on them To unselect any of your choices just click on the row again 2 Click Email Selected Exam Keys to Participants at the top of the table 3 An email
32. ng in the FIM Refresher Course 1 When navigating in the FIM WeeFIM Refresher course many pages have blue menu items in the left column On the bottom right of the page is the back and forward arrows For each page you must click through the blue menu items to see the content for that page before clicking the forward arrow to move to the next page 2 When you have completed the introduction section you will reach the summary page At this point the system will give you two options e Continue to FIM Item 1 Eating this allows you to jump straight into the course content for Eating Using this option you can follow the course in a sequential fashion completing each item one at a time and stepping on to the next item e Select an item from the main menu this will take you to the course menu which presents a list of the 18 FIM items and allows you to work through them in any order You will still need to work through each of the 18 items to complete the refresher course however this method has the benefit of allowing you to do the course in your OWN Way AOS User Manual V5 0 September 2014 290 ate ahsri australian health services research institute UNIVERSITY OF 22 AROC WOLLONGONG C australasian rehabilitatior outcomes centre Each item consists of a few pages of information followed by a few questions Please note that these questions are NOT THE FIM EXAM There is no penalty for answ
33. og users out of their AOS session and re direct them to the AROC homepage AOS User Manual V5 0 September 2014 EN UNIVERSITY OF EFF AROC WOLLONGONG C australasian rehabilitatior outcomes centre ate i ahsri australian health services research institute FIM WeeFIM in AOS In the recent upgrade of AROC Online Services AOS extra FIM functionality is now available FIM WeeFIM Clinicians can now e Order and pay for a FIM WeeFIM exam for themselves e Order and pay for a FIM WeeFIM Manual for themselves manual will still be sent via normal post e Order and pay for a FIM WeeFIM Online Refresher Course which includes an exam key for themselves e Sit the online exam and receive their results and credentialing certificate if they pass e Will be automatically notified that their FIM WeeFIM exam is about to expire e Will be automatically notified that their credentialing is about to expire FIM WeeFIM Facility Trainers can now e Order pay for and receive FIM WeeFIM exams for their workshop participants e Order and pay for FIM WeeFIM Manuals for their workshop participants manuals will still be sent via normal post e Assign exams to participants at their facility Assignment of an exam will trigger an email to be sent to the assigned person with details of how to access the online exam e Manage the assignment or re assignment if necessary of all exams they have purchased e Review the status of all exams they hav
34. or The initial and ongoing criteria for Facility Trainers are listed in Table 3 Table 3 Initial and Ongoing Criteria for Facility Trainers Initial Ongoing Be trained in FIM or WeeFIM scoring by a Master Conduct at least 1 workshop year trainer Undertake a refresher course run by a Have current credentialing status FIM Master Trainer at least every 4 Pass the most recent credentialing exam to at years least 85 Pass the exam at 85 every 2 years Have 3 years experience using the FIM WeeFIM tool as a credentialed FIM clinician and be prepared to actively participate in training staff Must be supported by employer Have a training qualification or relevant experience Have attended a FIM Facility Trainer workshop FIM WeeFIM Clinician Clinicians use the FIM WeeFIM tool within their facility in their paid time The initial and ongoing criteria for clinicians are listed in Table 4 AOS User Manual V5 0 September 2014 EC ate i ahsri australian health services research institute WOLLONGONG C australasian rehabilitatior outcomes centre UNIVERSITY OF AROC Table 4 Initial and Ongoing Criteria for FIM WeeFIM Clinicians Initial Ongoing Passed the credentialing exam with 8096 4 Pass the exam at 80 every 2 years Undertake a refresher course at least every 4 years either Face to Face Workshop or via a FIM WeeFIM Online Refresher Course Re credentialing Reminders Credentialing lasts two ye
35. page 10 If your query relates to an inability to login please email aroc uow edu au For information related to FIM workshop organisation clinical queries or invoicing queries please email fim uow edu au If you have a FIM ID For information related to FIM workshop organisation clinical queries or invoicing queries please email fim Quow edu au AOS User Manual V5 0 September 2014 nm E VCahsri australian health services research institute UNIVERSITY OF AROC WOLLONGONG australasian rehabilitatior outcomes centre Welcome to AROC Online Services AOS Login FIM Login ican FIM ID Password Log In to FIM Log In to AOS Go to the AROC Home page Figure 3 AOS Login screen If you do not have an AOS username of FIM ID For any general AROC questions or access requests to AOS please email aroc uow edu au For information related to FIM workshop organisation clinical queries or invoicing queries please email fim uow edu au AOS User Manual V5 0 September 2014 EI UNIVERSITY OF EFF AROC WOLLONGONG C australasian rehabilitatior outcomes centre ate i ahsri australian health services research institute The AOS homepage After logging in the AOS homepage Figure 4 will open The AOS home page provides the latest news about AOS and AROC and a list of available functions If access to additional functions is required please email AROC at aroc uow edu au Depending on the user s l
36. r FIM Facility Trainer Workshop Workshop Hosted by Workshop Hosted by Workshop Hosted by Hosted by Facility AROC Facility AROC 51300 52600 Non 5160 person 51300 52600 Non 5160 AROC Member AROC Member 525 manual 25 manual 35 manual 35 manual Travel Car Travel Car Hire Km s Travel Time Hire Km s Travel Time Accommodation Accommodation Travel Car Hire Km s Travel Car Hire Km s Accommodation if Accommodation if required required NB The above fees do not include GST This must be added to the total cost Non members of AROC should contact AROC for the relevant charges Checklists Check List for Facility Trainers Running Workshops at their own facility 1 Determine date of workshop 2 Book venue 3 Advertise workshop within facility and register interested people 4 Complete a registered FIM ID form and forward to AROC at least 2 weeks prior to your workshop AROC will assign FIM ID s to those participants that don t already have one 5 Log in to THE NEW FIM SYSTEM and order any FIM WeeFIM manuals you need allow 2 weeks for delivery 6 Log in to THE NEW FIM SYSTEM and purchase exams for workshop participants Upon receipt log in to THE NEW FIM SYSTEM and assign each participant an exam 7 Print the attendance sheet and evaluation forms for use at the workshop these can be found on your CD of presentation slides along with other useful documents 8 The day after the workshop send the completed attendanc
37. s centre UNIVERSITY OF AROC Once we have received your request we will proceed with the organisation of the workshop i e organising dates and resources From this point forward it is up to the facility to provide the equipment needed for training i e overhead projector screen laptop with USB port and catering AROC will email the facility with a list of equipment required FIM WeeFIM training workshop hosted by AROC Commonly referred to as an Open FIM WeeFIM workshop this is the same in content as a workshop hosted by a facility see above The difference is that it is conducted at a venue other than a facility is organised by AROC and conducted by an AROC Master Trainer People from many different facilities can attend this workshop FIM WeeFIM workshops usually commence at 9 00 am and conclude at 16 00 pm and cater for a maximum of 20 participants FIM Facility Trainers Workshop Hosted by AROC This type of workshop is for clinicians who meet the criteria to become a Facility Trainer and can only be conducted by an AROC Master FIM Trainer The aim of this workshop is to train and equip clinicians with the skills needed to train other staff at their facility in the use of the FIM assessment Before sending clinicians employers supervisors should be aware of the criteria and ensure that the clinician is proficient in the FIM is willing to present items at the workshop and is prepared to conduct FIM training at their facility on the
38. s to changes like e Changes of name e g where a staff member has married e Change of role within the facility e email address phone number changes Note Changes to certain details for example name are not possible for users to do themselves a support ticket must be lodged refer to page 10 Please advise AROC of any staff who are longer at your facility and we will remove their contact details from your facility stored in our system Table 1 The FIM Team Member Designated FIM Role Contact Details Frances AROC Director Email aroc uow edu au Simmonds Overall management of FIM administration Niki Panteli FIM Manager Tel 02 4221 5282 e Workshop Email fim uow edu au Organisation Credentialing Queries Exams amp Resources Invoicing e Clinical questions Email fim uow edu au Please refer to this email address in the first instance you query will be filtered to the correct contact FIM WeeFIM Credentialing To become credentialed you must pass the FIM WeeFIM online credentialing exam It is recommended that clinicians are competent in FIM scoring before attempting the exam Competence will result from training revision and practical experience To gain access to the online exam you your Facility Trainer or FIM Facility Coordinator on your behalf will need to purchase a FIM WeeFIM Exam refer to the Online Store on page 17 Credentialed status lasts for 2 years after which candidates must re sit the exam if the
39. ser Manual V4 5 May 2014 indicator reports Figure 1 AOS flow chart UNIVERSITY OF aa AROC WOLLONGONG CJ australasian rehabilitatior outcomes centre oe ahsri australian health services research institute Logging into AOS 1 Log into AOS from the AROC homepage http ahsri uow edu au aroc Figure 2 2 Once the Login screen has opened Figure 3 choose from AOS LOGIN or FIM LOGIN a To log into AOS using the AOS login enter Username and Password in the corresponding fields and click Log In to AOS b Tolog into AOS using the FIM login enter your FIM ID in the corresponding field and click Log In to FIM ARO australasian rehabilitation outcomes centre ABOUT AROC AROC ONLINE SERVICES AROC m Whatis AROC australasian rehabilitation outcomes centre m AROC Membership m Loginto ADS m Guidelines for Data Submission mg ee m AROC Annual Report and Benchmarks m AOS Online Tutorials p Data Entry Pathway 3 ANNOUNCEM ENT m impairment Specific Benchmark Outcome Targets ELE AROC is very pleased to make available an Extract lata MEE VETY ent ee ene PON l m Presentations and Publications he ONLINE TRAINING VIDEO to help Figure 2 Location of AOS Log in on AROC Website Contacting AROC If you have an AOS username For any general AROC questions or queries related to functions within AOS please contact AROC using the AOS Menu HELP gt Lodge Support Ticket
40. sing Assign Keys To Participants to assign exam 1 Click on Manage Keys from the FIM Menu Figure 17 The Manage Keys screen will appear 2 Select the facility you would like to assign exams for using the drop down list You can also filter using any of the parameters available on the screen e g Exam key ID Status of the exam Assigned status Participant name etc FIM ONLINE STORE MY KEYS MANAGE KEYS Figure 17 Manage keys 3 Click Assign Keys To Participant Figure 18 Manage Keys Sates issued from Expiring in Assigned Stains Assigned from AJl w Das w AJ s Participant Marne Participant FEM ID Facility All Assign Keys To Participants Search Facility Product Purchaser Participant Status Expiry Result Actions Mo data available in table Figure 18 Manage Keys Search Screen The Assign Exams To Participants screen will appear This screen displays a table listing all unassigned exams Details for each exam are displayed in rows The table shows the exam ID Status Facility and Participant You can display assigned exams as well as unassigned by clicking on the Show Assigned Keys As Well tab in blue just above the table AOS User Manual V5 0 September 2014 ra i ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF o AROC 4 To assign an exam to a participant click Assign Participant
41. stralasian rehabilitatior outcomes centre UNIVERSITY OF oe AROC 5 The Payment Screen will appear Figure 15 6 Click on payment method e Credit card resources will be forwarded immediately e Direct Debit payment into the University of Wollongong s bank account goods will be forwarded once AROC has confirmation of the deposit into the University s bank Please email your receipt reference number to fim uow edu au e Invoice PO we require you to provide us with a copy of a valid Purchase Order PO The resources will be dispatched after the PO is received by AROC Note It is mandatory to tick the box indicating agreement to the terms and conditions of the online ordering system Failure to do this will prevent the user from moving through to the next step aroc SO Australasian Rehabilitation Outcomes Centre AUSTRALASIAN REHABILITATION OUTCOMES CENTRE Step 3 Payment Select your payment method Credit Card e Direct Debit C Invoice PO C Enter your details Select card type Card number Name on card CVC Expiry date Order approval You will now be placing an order for 1 x KOTFIM FIM Online Refresher with Exam Key 70 00 70 00 1xFIM Training Manual 25 00 25 00 1 x KFIM FIM Exam Key 35 00 35 00 Subtotal 130 00 Postage amp Handling 10 00 Order total 153 00 GST Included Iv have read and understand the terms and conditions for AROC s online ordering and paymen
42. t Name data Last Name entry Preferred Name N A Contact Person Contact Details Phone 4221 4356 Mobile 0412 7777 50 Fax N A Email data_entry noemail net Website N A Contact Physical Address Details Contact PoBox Address Details AOS LOGIN Login Name data entry Archived Not Archived Change Password Figure 5 Changing password in My Details screen AOS User Manual V5 0 September 2014 LAM i e ahsri australian health services research institute UNIVERSITY OF 22 AROC WOLLONGONG C australasian rehabilitatior outcomes centre i A R O C DATA MY DETAILS MY FACILITIES REPORTING HELP Anywhere Hospital 269943 73 Anywhere Kiwi Hospital 26994373 K Figure 6 My Facilities Screen i A R O DATA MY DETAILS MY FACILITY HEPORTING HELP USER MANUAL LODGE SUPPORT TICKET Figure 7 Help menu Lodging a support ticket From all systems within AOS users can send AROC a message asking for support by clicking HELP LODGE SUPPORT TICKET After selecting this option a pop up screen titled Lodge a support ticket will appear Figure 8 NOTE if the support ticket window does not appear check that pop ups are enabled in your browser Some items may pre fill based on the account you are logged in as Please fill out all the other items where you can before submitting otherwise we may not be able to get back to you e Summary This is a summary of your issue think of it like a su
43. ted by AROC ccccccssssecceceesssececeseesececceeeececseseaeeceesseaaeeeessaaaeeess 37 Organising or attending a workshop sseesitas peque RUD OO vuU V UN vUa vuK UTE Sinaad EKAN dicas v DE UE HE VPE VI Ria 37 COSE Of WOTK NODS qe 37 VS Ss anaes des eet N A E A A EAA E INIM OMM IMS ROI ENterM NM HIU EIU 38 Check List for Facility Trainers Running Workshops at their own facility seeeeeseeeeeeess 38 Check List for Facility Trainers Requesting a Master Trainer Workshop at their Facility 38 BESTE OUT NNI TT Om 39 PIA ANG T UH 39 Draft AOS User Manual V4 5 June 2014 pg UNIVERSITY OF EFF AROC WOLLONGONG C australasian rehabilitatior outcomes centre ate i ahsri australian health services research institute Introduction AROC Online Services AOS is a secure web based service that enables staff of AROC member facilities to manage their facility s AROC data their personal details and FIM WeeFIM credentialing status AOS is intended for e Staff involved in the data entry or data upload of AROC data e Staff responsible for downloading and reviewing AROC benchmarking reports e Staff wanting to extract and analyse their facility s data e Staff needing to become credentialed re credentialed in FIM WeeFIM e Staff planning on sitting the online FIM WeeFIM refresher
44. template will appear amend the template as you require 4 Once you are happy with the email click Send Emails A message will then be displayed confirming that the emails have been sent Re assigning exams An exam can be re assigned to another participant as long as the exam was NOT ACTIVATED by the original participant To re assign an exam follow these steps 1 From the Manage Keys screen select the facility you would like to assign exams for using the drop down list 2 Click SEARCH to display all the assigned exams you have purchased AOS User Manual V5 0 September 2014 pu ate ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF AROC A table will appear with a list of all the assigned exams you have purchased 3 On the far right of each row there are two options o VIEW allows you to view the details for that individual exam including the individual exam question answers o Re assign allows you to re assign the exam to a different participant My Exam Keys A key must be purchased before sitting the FIM WeeFIM online exam refer to Online Store on page 17 Keys can be purchased by e An individual FIM WeeFIM clinician or e A Facility Trainer on behalf of staff at their facility Exam keys have a life of 6 months from the date of purchase If an exam key is not used within 6 months it will become invalid and appear as a
45. ter Trainer FIM WeeFIM training workshop hosted by a facility This type of workshop is held at a facility for staff from that facility It is for clinicians who have not used the FIM WeeFIM assessment measure before or who have limited knowledge of the assessment Clinicians can attend this workshop and then sit the FIM WeeFIM online exam to become credentialed FIM WeeFIM users It can be run by either a Facility Trainer or AROC Master Trainer FIM WeeFIM workshops usually commence at 9 00 am and conclude at 16 00 pm Recommended class size e f workshop is being conducted by a single Facility Trainer we recommend that classes should not exceed 12 participants e f workshop is being conducted by 2 Facility Trainers together we recommend that classes should not exceed 20 participants e f workshop is being conducted by a Master FIM Trainer we recommend that classes should not exceed 20 participants If you require a Master Trainer to conduct a workshop at your facility please contact AROC and not the Master Trainers themselves AROC will organise the Master Trainer workshop Please complete a workshop request form http ahsri uow edu au content groups public web chsd aroc documents doc uow 094426 pdf and email fim uow edu au or fax 02 4221 4679 it to the FIM manager AOS User Manual V5 0 September 2014 E ate i ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcome
46. th since activation since activation date date How many attempts 0 1 2 attempts 3 attempts Will need to attempt exam again locked out for 24hrs omo om Key Status Key Status Key Status Completed Failed Expired Figure 22 Lifespan of a FIM WeeFIM exam key AOS User Manual V5 0 September 2014 a6 i e ahsri australian health services research institute UNIVERSITY OF AROC WOLLONGONG C australasian rehabilitatior outcomes centre The FIM and WeeFIM Online Refresher Course If you have been previously credentialed in FIM WeeFIM and need to undertake a Refresher Workshop required every 4 years for both FIM WeeFIM clinicians and Facility Trainers instead of attending a whole day face to face workshop you can now access the FIM WeeFIM Online refresher course To access and complete the course follow these steps 1 Purchase an online FIM or WeeFIM Refresher Course key from the Online Store page 17 examples here refer to the completion of the FIM Refresher Course 2 Click on Activate Figure 23 My Keys Facility Product Purchaser Participant Status Expiry Result Actions Wollongong Hospital FIM Exam FIM FIM Clinician Assigned 17 2 2014 Activate Refresher Clinician 1400412C Figure 23 My Keys Activate 3 Click on Go to activity Figure 24 My Keys The key has successfully been activated Facility Product Purchaser Participant Status Expiry Result
47. ts STARTNEWORDER lt lt BACK CONTINUE gt gt Figure 15 Payment 7 Review payment and order details and click on Continue 8 Review order summary Figure 16 and choose to e START NEW ORDER e PRINT THIS PAGE e Go BACK TO FIM SYSTEM An email confirming purchase will be sent to user s nominated email account AOS User Manual V5 0 September 2014 EC M Vahsri australian health services research institute WOLLONGONG NS australasian rehabilitatior outcomes centre UNIVERSITY OF AROC aroc Australasian Rehabilitation Outcomes Centre AUSTRALASIAN REHABILITATION OUTCOMES CENTRE Your order is almost complete You have indicated you would like to pay via Direct Debit Direct Debit Information Payment can be made by electronic funds transfer bank to bank directly into the UOW bank account Bank National Australia Bank BSB 082 886 Account name University of Wollongong Account number 0381 10002 Please include your transfer description AROC and your FIM ID e g AROC1100009X If email notification of the transfer is available please use the email fim uow edu au Products will be dispatched once AROC has received confirmation that the funds have been deposited into the University of Wollongong bank account This may take up to 5 working days Order number 0001415 Date 25 June 2014 Contact Ms test test Organisation Phone 11112456 Fax Email test test au Your order
48. ure 31 Confirmation 4 amp Number of attempts allowed 3 You are about to start a new attempt Do you wish to proceed Cancel Start attempt Figure 31 Confirmation pop up The FIM WeeFIM exam comprises of 2 randomly chosen case studies each with 18 questions one per FIM WeeFIM item You need to answer all 18 questions in each case study to complete the exam Figure 32 AOS User Manual V5 0 September 2014 ra ate ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF AROC A RO G HOME MY ACTIVITIES MY REPORTS CALENDAR EXIT LEARNING SYSTEM ome Ho My courses FIM gt FIMO gt FIM Ey gt FIM Exam Question I Helen was 52 years oki when she sustained a severe stroke while on holidays She was admitted to the rehab tation unit 10 days later On admission to rehabilitation Helen had a severe belt hemiplegia and heft neglect as well resolving swallowing problems a flat affect and impaired dynamic sittin gt 1 2 r Eating Save amd Exit Attempt Quiz navigation Rathing Dressing Upper Body Figure 32 FIM Exam screen 6 Answer questions in exam by clicking on the FIM WeeFIM score you choose for each question Figure 73 Pausing and resuming the online FIM WeeFIM exam a You can do part of the exam then save and exit After selecting Save and Exit Attempt on the left hand side of screen you can lea
49. ve AOS and your results will save allowing you to return and complete the exam later b When you come back the system will know that you were part way through the exam and invite you to Resume Exam Completing the online FIM WeeFIM exam 1 Once you have completed the exam click Submit all and finish Figure 33 2 The system will mark your exam immediately The next screen will show you how many answers you got correct The example in Figure 34 shows a user getting only 3 of 36 questions correct so a failed attempt and then two days later getting a perfect 36 out of 36 The pass mark for a FIM WeeFIM clinician is 8096 or 29 of 36 questions If you fail you will be locked out of the exam for 24 hours Clinicians should use this time to review their FIM WeeFIM manual and seek help from their Facility Trainer before they re sit the exam Everyone has 3 attempts to pass the exam each time the system will present 2 randomly chosen case studies to be answered If you fail 3 times the exam key will become invalid and to re sit you will need to purchase another exam key f you fail twice we recommend that you seek help and clarification about scoring the FIM WeeFIM from your Facility Trainer or contact AROC for advice AOS User Manual V5 0 September 2014 DE i uem em ahsri australian health services research institute WOLLONGONG australasian rehabilitatior outcomes centre UNIVERSITY OF o AROC A RO C HOME MY A
50. y wish to remain credentialed Credentialing Levels There are three levels of FIM WeeFIM credentialing e Master Trainer e Facility Trainer e FIM Clinician AOS User Manual V5 0 September 2014 ae aln ahsri australian health services research institute UNIVERSITY OF AROC WOLLONGONG australasian rehabilitatior outcomes centre The attainment of each level has different requirements Master Trainers Individuals are invited by AROC to become Master Trainers Master Trainers are contracted to AROC and train outside their facility for payment but within their facility they act as Facility Trainers and training is done as part of their normal paid time Master Trainers train in all facilities public and private and conduct FIM or WeeFIM Clinician Workshops and some also conduct Facility Trainer workshops for prospective FIM WeeFIM Facility Trainers Master Trainers have extensive experience with the FIM WeeFIM and with training others how to administer it The initial and ongoing criteria for Master Trainers are listed in Table 2 Table 2 Initial and Ongoing Criteria for Master Trainers Invited to become a Master Trainer by AROC Contracted to AROC Have 5 yrs experience using the FIM tool and maintain current credentialing during that period Facility Trainers Facility Trainers train staff within their facility as part of their job description in their normal paid time i e not as an independent contract

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