10 - Chronopost
Contents
1. ChronoShip OnLine F A Q gt How to register on ChronoShip OnLine Refer to Chapter 2 of this manual for guidance on your registration Attention since the service is reserved for customers with a Chronopost International account you will be asked for this account number as well as an associated invoice number dating less than three months gt How to place the transport letter on your parcel It s quick and easy just fold it in half and insert it in a clear plastic envelope with adhesive back minimum format 225 x 165 mm available in all office supply stores Note bar codes and addresses printed on the air waybill must always be visible gt Where to deposit your shipments Your shipments can be deposited and taken charge In any French post office a n all our French agencies or Chronopost International sales outlets Directly in your home office if a collection service is available to you gt If you are unable to connect Check that your Internet connection is still active For this try to connect to an Internet site of your choice Your network parameters may have been modified Contact the network administrator of your company or your computer technician to check whether any modifications have been made to the Internet connection Otherwise contact us by dialling 0825 335 345 0 15 VAT included per minute as of November 1 2004 from Monday to Tuesday between 9 and 18 In any case you can always hand over your2. contact your usual commercial representative gt Is it compulsory to print the Proforma invoice via ChronoShip OnLine Not at all You can enclose your own Proforma invoice without producing it through ChronoShip OnLine gt Which products can be accessed from ChronoShip OnLine You can use ChronoShip OnLine for the following services a Chrono Premium domestic a Chrono Classic domestic a Chrono Premium international a Chrono Classic international Chrono Hold at location gt To convert an Excel file xls into text format csv In order to import a file in ChronoShip OnLine you must first convert the format of your file For this under Excel go to the menu File gt Save as In Type of file select CSV separator semi colon and click on the button Save gt How can you be designated client administrator Simply submit a request to your usual commercial representative gt You cannot access all the functionalities described in this user manual You company may already have administrator who manages the access rights of all ChronoShip OnLine users Contact him via the profile menu by clicking on the relevant link Return to summary click here 38 Copyright Paris 2005 Chronopost SA
3. shipments using the traditional waybill gt If you are unable to print your transport letter You can reprint an already validated waybill from the validated shipments page gt How many transport letters are required with your shipments For both shipments within France and abroad you need to print only one waybill This consists of one sheet for domestic shipments and two sheets for abroad Export treatment and Receiver s copy Do not forget that if you enclose a Proforma invoice with your international shipments you must print out five copies of this invoice on letter headed paper gt If you have produced a transport letter but the parcel is not sent You can simply delete this shipment from the list of validated shipments In all cases only shipments handed over to the Chronopost International network shall be invoiced gt What is a sub account In order to facilitate the processing of your invoices Chronopost International offers you the possibility of sub accounts in which you can enter your shipments The shipments are then directly sorted according to the sub accounts in your invoice To save sub accounts in ChronoShip OnLine go to the sub menu Your parameters in the menu Profile Copyright Paris 2005 Chronopost SA ChronoShip OnLine F A Q gt How much will you be invoiced Your tariff agreement has been negotiated with the representative of your company If you do not have your tariff grid please
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