View the DriveDOCK Extreme Installation Guide
Contents
1. STATUS AT IPR 6 0 Auto baud is permanently disabled with the default baud rate set to 19200 ATEn 1 Echo is on permanently enabled ATVn 0 Numerical responses only AT amp Cn 0 DCD is forced on at all times ATQ1 1 ISU responses are not sent to the DTE AT amp FO Blocked AT amp W1 Blocked AT amp Yn Blocked 52 Iridium Extreme Display Definitions Display Status indicators and Icons The following icons will appear in your Extreme handset display to provide you with various information about the phone s activity Main Screen Components 1 Battery Strength Message Icons 2 Indicates an SMS message has been received 3 Indicates a voicemail has been received 4 Indicates the keypad is locked 5 Indicates SOS button and Emergency Mode has been activated Signal Strength Network SIM status Date Real Time Left and right soft key functions 5 Oo ON OH 2 Menu Components 11 MenuTitle 12 Black bar scrolls up and down when using the 2 way nevi key 13 Menu Options 14 Arrow indicates to scroll up or down for additional options 15 Left and right soft key functions ae N Tal sos mO ea M E O s iridium Registered 15 40 09 JUL 11 a oles Help Phonebook SMS Edit Delete New Memory Status Notes Select 53 Power On Messages Once your phone is powered on you may see MESSAGE MESSAGE DESCRIPTION Bad Card2. Installation amp User Ma DriveDOCKI BEAM www beamcommunications com Suitable for the Iridium Extreme 2011 Designed and manufactured by Portable Satellite Telephone BEAM Communications Pty Ltd BEAM DriveDOCK Extreme Installation and User Manual Product name DriveDOCK Extreme Manual revision 01 Part Number USRMANOO7101 Release date December 2011 BEAM Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Information furnished by BEAM Communications Pty Ltd BEAM is believed to be accurate and reliable However no responsibility is assumed by BEAM for its use or for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of BEAM BEAM reserves the right to change specifications at any time without notice Copyright 2011 BEAM Communications Pty Ltd All rights reserved User Information Please record your serial number here for future reference A N Model EXTRMDD Serial no S D 7 This number can be copied from the white label on the DriveDOCK Extreme Eg SD700001 BEAM Communications lt gt BEAM BEAM Communications a wholly owned subsidiary of World Reach Limited WRR listed on the Australian Stock Exchange is a world leader in design manufacture and distribution of specialized communications equipment fo
3. 7 You can download the Windows driver for the DriveDOCK Extreme from http www beamcommunications com support Please note that Iridium only supplies Direct Internet 3 software for the Microsoft Windows based operating system After the driver is successfully installed two new serial ports should appear in the Ports COM amp LPT section of the Windows Device Manager as shown below Please use the USB Data port for data communication The USB Application port is used for DriveDOCK Extreme configuration via the Eagle bE ACM aes De Ost et viera ne hardo Deon t EAA renters D tem Mea ax otw parang teem J Gear UGE oparom Port OOA H Baan oh Date bet CE Gree fare eee d pew arraia ee rege howe 6 Semen ores Lewes Sorat ha cor eke 51 AT Commands When utilizing the USB data communication port the DriveDOCK Extreme cannot activate AT commands that could interrupt the docking station s synchronization with the Extreme handset Therefore the DriveDOCK Extreme will block or limit AT commands that could cause any adverse effects to the functional operation of the cradle Please refer to the Iridium ISU AT Command Reference document for more details on the AT commands supported by Iridium www beamcommunications com support iridium The document is located under Common Resources then Iridium AT command guide The following AT commands are affected AT COMMAND CRADLE DEFAULT LIMITATION
4. Retract the antenna into the Extreme handset 2 Place the Extreme handset into the DriveDOCK Extreme as per instructions Docking amp Undocking on page 31 3 If using the yellow accessory input wire switch the vehicle ignition to ACC or ON position The DriveDOCK Extreme will automatically power up followed by a single beep The Extreme handset will then start to initialise The DriveDOCK Extreme will sound a rising double 2 beep Wait for the Extreme handset to register on the Iridium network Wait for the Status LED on the Dock to be solid GREEN You are now ready to make and receive calls ans 34 NOTE The Extreme handset can be removed whilst powered however the handset will turn off automatically If it is removed during a call the Extreme Handset will attempt to remain in call as long as antenna is extended and in sky view The call may drop out during this transition and the phone may turn off NOTE If the Extreme handset fails to connect with the cradle the cradle will power cycle the Extreme Handset twice when it is docked and after that it will power down the Extreme Handset and put it into a one minute Charge Only Mode with ALL SIX LEDs will flash ORANGE slowly but one column 2 LEDs at a time After the one minute the cradle will try again to connect with the Extreme Handset If it still fails the cradle will follow the above sequence however for a 10 minute duration of Charge Only Mode One
5. See Supplier Your SIM car has been damaged or incorrectly issued Contact your service provider for information Check Card The SIM card is damaged or inserted the wrong way Denied Your phone has seen a network but has been denied access SIM PIN Enter the four to eight digit SIM card PIN code provided by your service provider and press OK to proceed See Using the Security Menu in the Iridium Extreme manual for more information about your SIM Invalid Account Contact your service provider Phone PIN The phone has been locked To unlock the phone you must enter the correct Phone PIN number PIN Blocked When the PIN number has been entered incorrectly three times in a row the phone automatically blocks the PIN To unblock the PIIN enter the PUK1 code for the phone by entering 05 from the main screen PIN 2 Blocked When the PIN2 number has been entered incorrectly three times in a row the phone automatically blocks the PIN To unblock the PIN2 enter the PUK2 code for the phone by entering 052 from the main screen Registered Your phone is now registered with the network Searching for The phone is attempting to establish communications with network the satellite network This message appears while your phone searches for a network connection CAUTION Emergency Actions is set to Message and Call or Call Only anda Emergency call recipient has not been configured Re
6. These ANSI standards are reviewed regularly for research development Do not operate your satellite telephone when a person is within 1 foot 30 centimeters of the antenna A person or object within 1 foot 30 centimeters of the antenna could impair call quality and may cause the phone to operate at a higher power level than necessary and expose that person to RF energy in excess of that established by the international standards detailed above Asa precaution please maintain the maximum body distance possible from the antenna during call transmission A A WARNING ROAD SAFETY COMES FIRST Do not use a hand held cellular terminal satellite phone or mobile when driving a vehicle unless it is securely mounted in a holder for speaker phone operation Before making a call with a handheld terminal satellite phone or mobile park the vehicle stationary Please obey local road laws for hands free speakerphone operation Speakerphones hands free must be installed by qualified personnel Faulty installation or operation can constitute a safety hazard IMPORTANT Cellular amp Satellite terminals or mobiles operate using radio signals and communication networks Because of this the connection cannot be guaranteed at all times or under all conditions Therefore you should never rely solely upon any wireless device for essential communications for example emergency calls 11 Electronic Devices Most modern electronic
7. and installation 22 Step 2b Install the GPS Antenna Connection optional The GPS connection is optional if the tracking or Emergency function is required If connected and tracking is enabled position or location information will be shown on your tracking messages and alert messages The GPS connection provides a 3 3V source if an active GPS antenna is used Install the GPS antenna in the appropriate location and then connect it to the SMA female connector on the antenna cable coming from the rear of the DriveDOCK Extreme 23 Step 3 Connect the speaker and microphone The DriveDOCK cradle comes with an external speaker and microphone for hands free operation 1 Mount the speaker in the appropriate location and ensure the lead is sufficient to reach the cradle 2 Mount the microphone about 30cm away from where you normally speak and ensure the lead is long enough to reach the cradle By default the audio is always on the handsfree speaker and microphone unless a Privacy Handset an Intelligent handset or a Bluetooth audio device is enabled Microphone Speaker Step 4 Install the external alert button optional DriveDOCK Extreme provides an additional cable pair BROWN amp GREEN wires from its rear cable loom known as the BEAM alarm loop This provides a wire loop when connected to any passive type of Normally CLOSED button relay or reed switch in which the action breaks the loop OPEN to activate the a
8. equipment is shielded from RF signals Certain equipment may not be shielded against the RF signals from your phone Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six inches 6 be maintained between a wireless phone s antenna and a pacemaker to avoid potential interference with the pacemaker These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research Persons with pacemakers Should ALWAYS keep the phone more than six inches from their pacemaker when phone is turned ON Should not carry the phone in a breast pocket Should use the ear opposite the pacemaker to minimize the potential for interference Should turn the phone OFF immediately if there is any reason to suspect interference is taking place Other Medical Devices If you use any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may be able to assist you in obtaining this information Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles Check with the manufacturer or its represen
9. purchase order and or warranty processing arrangements have been agreed upon in writing by BEAM 2 BEAM Communications does not warrant any installation maintenance or service of the Products not performed by BEAM nor does it warrant the use of Products with unapproved ancillary products 3 BEAM Communications will correct any defects in material or workmanship of products manufactured by BEAM which appear within 12 months and 24 months replacement warranty for Docking Stations ONLY from the date of shipment by BEAM Communications to the Customer BEAM Communications will repair or replace at our option any defective product provided that our analysis and or inspection discloses that such defects developed under normal and proper use 4 This warranty does not extend to goods subjected to liquid or particulate ingress extreme humidity misuse neglect accident or improper installation or to maintenance or repair of products that have been altered or repaired by anyone except BEAM Communications unless otherwise stated in writing 5 The warranty is a return to base warranty and freight is paid by the sender 6 A charge of USD 150 including return freight will be made for testing returned product which is not defective or is found to be defective as the result of improper use maintenance or neglect 7 BEAM Communications will not accept responsibility for any invoiced goods or services that are not covered by a BEAM Communications
10. Call Transfer the audio to LED changes from HF mode or Privacy Slow Flashing to Intelligent handset if solid BLUE activated Single Press Bluetooth function is ON 1 5 sec Turns OFF Bluetooth LED turns OFF until 1 beep function sounds Single Press Bluetooth function is ON 5 sec Bluetooth is set to LED is FAST until 2 beep discovery mode for FLASHING ORANGE sounds pairing to Bluetooth and BLUE and then devices turns solid BLUE when paired and connected Single Press Bluetooth is ON or OFF 10sec Clear all paired Bluetooth LED turns OFF until 3 beep devices and turn off sound Bluetooth function LOCATION BUTTON MODE ACTION LED SOUND Single Press In Tracking Mode until 1 beep Send a tracking message LED flashes GREEN sounds to the pre configured for 5 seconds destination in the Extreme A beep will sound Handset to indicate that a tracking message is to be sent Single Press Enables Disables Track LED Solid GREEN is 5sec button enabled LED OFF until 2 beeps is disabled sound This action is optional and only when tracking for your Extreme Handset is configured and activated Using the Track button only initiates the command to send a Quick GPS message check that the Extreme Handset is configured correctly A beep will only sound if audible alerts are enabled in Eagle 47 Button LED Reference Ea GREEN RED BLUE ORANGE ILLUMINATED N A Mic Uplink N A N A audio Mu
11. F interference can be significantly improved by Increasing the distance and moving the Iridium antenna off axis from the source of the interference 56 Specification Summary Electrical amp Environmental Specifications POWER SPECIFICATIONS Rated Input 9 32V DC 2A max Average Power Current Power Consumption 12V Watts Standby 70mA 0 84W Transmit Charging 0 7A 8 4W Sleep Mode 5mA 60mW INTERFACES External Speaker and Microphone One horizontal 2 pin Microfit connector on the cable loom for speaker and one vertical 2 pin Microfit connector for microphone Privacy Handset Line In Out 4 pole 3 5mm audio jack at the bottom of the DriveDOCK cradle Data Port USB USB Mini B 5 pin female USB Slave USB 2 0 compliant CDC Serial profile Alarm Alert Loop 1 input 1 output Alarm Mode Normally Closed Loop IN to OUT Up to 50m cable run multiple buttons in series Brown wire is Input Green wire is Output 4 way Microfit socket Vin Red wire OV GND Black wire and ACC On Off Sense Yellow wire 9 32VDC Power Cable tolerant ACC sense High 1 gt 7V DC Low 0 OV lt 5V DC Homnioutputy Addo Blue wire on the cable loom Open collector output System Mute can be interfaced to 12 or 24VDC with up to 120mA current sink capability BLUETOOTH MODULE INTERNAL Bluetooth 2 0v EDR Enhanced Data Rates 802 11 system coexistence HF
12. P Hands Free Profile v 1 5 Profiles HFP AG Hands Free Audio Gateway Profile v 1 5 amp SPP Serial Port Profile Default Class 2 lt 10 metres Power 2 4GHz 2 4835GHz Unlicensed ISM Band 57 Antenna Integrated chip antenna Regulatory Bluetooth identifier BO3005 CE 89 336 EEC EC 2006 20013C FCC part 15 class B DriveDOCK contains Transmitter Module FCC ID QQQWT11 Canada Cert 5123A BGTWT11E Japan 07215089 AA 00 Legal ENVIRONMENTAL The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by BEAM Communications is under license Other trademarks and trade names are those of their respective owners Operate Temp Range DriveDOCK 30 C to 70 C Extreme Handset 10 C to 55 C Charging Temp Range 0 C to 45 C Olpzrectiing elena diiy lt 85 RH non condensing Range Storage Temperature 35 C to 85 C Weight Cradle 0 32kg 0 7 Ibs Packed 1 3kg 2 86 Ibs EMC Compliance EN301489 1 20 Full compliant RoHS Directive EU 2002 95 EC All 6 kons substances For EU countries this product must be collected WEEE separately from household waste as defined in each region This product must not be discarded together with household waste Flame Retardant Safety SELV UL94 0 AS NZ 60950 1 When Extreme Battery is fully charged Derived from the charging temperature range of the Iridiu
13. The Arrow buttons will also flash YELLOW gt nA GREEN ORANGE in this state For additional product support contact BEAM Web wwwbeamcommunications com Info info beamcommunications com Support support beamcommunications com Tel 61 3 8588 4500 Fax 61 3 9560 9055 62 BEAM Warranty Conditions BEAM Communications gives this express warranty along with extended warranty endorsements where applicable in lieu of all other warranties express or implied including without limitation warranties of merchantability and fitness for a particular purpose This constitutes our sole warranty and obligation with regard to our products as well as the Customer s sole remedy BEAM Communications expressly disclaims all liability and responsibility for any special indirect or consequential damages or any further loss of any kind whatsoever resulting from the use of our product s The Customer s sole and exclusive remedy and the limit of BEAM liability for any loss whatsoever shall not exceed the purchase price paid by the Customer for the product to which a claim is made All products manufactured by BEAM Communications are warranted to be free from defects in material and workmanship in accordance with and subject to the following terms and conditions i This warranty is limited to the original Customer only It cannot be transferred or assigned to third parties unless the intent to transfer to a third party is expressly indicated in a
14. andset is docked in the DriveDOCK and seems to turn off about 20 minutes after the vehicle s ignition is switched off OR the key is removed A This is normal for DriveDOCK If the DriveDOCK needs to stay on while the ignition is off please wire the yellow accessory input on the DriveDOCK cable loom toa constant power source in the vehicle e g 12 24VDC Q7 Acallis established using the privacy handset but the other end party B cannot hear my voice A Checkifthe Mute LED is illustrating red If so the mute function is enabled Press the Mute button once to disable the mute Check if the Bluetooth LED is flashing blue at 1 5 second on and 1 5 second off rate Ifso the DriveDOCK is currently connected to a previously paired Bluetooth device Press the Bluetooth button on the DriveDOCK until a beep sounds to turn off the Bluetooth Q8 Ifmy SIM card has a pin code do need to manually unlock the SIM card every time I dock my Extreme handset into the DriveDOCK A Theusercan save their SIM pin code into the DriveDOCK via the Eagle application Once saved the DriveDOCK will automatically enter the pin code while the Extreme is inserted into the Dock Status LED Error Codes ALTERNATING Slow Flashing RED e gt E YELLOW DPL communication or PCM Clock problem YELLOW gt Short circuit on Alert Loop output or Horn alert Audio system mute GREEN output nD e System Error see Log in Eagle
15. com Equipment Overview 1 Latch button Latch Feature buttons Mini USB port Intelligent handset port Privacy handset Status LED Iridium connector GPS connector 0 Horn alert BLUE 1 Alert loop IN BROWN 12 Alert loop OUT GREEN 13 Input Power 4 way microfit 14 Speaker connector 15 Mic Connector iE ee et i fe fe oy Installation Guidelines This guide outlines the process for installing the BEAM DriveDOCK Extreme in conjunction with an Iridium Extreme portable handset This kit must only be used with the Iridium Extreme handset Only qualified personnel should install communication equipment If necessary contact the vehicle manufacturer for air bag information specific to the vehicle Ensure that the Dock is protected from dirt and moisture Select an area to mount components that do not interfere with driver or passengers seating or leg space Mount all components securely to prevent shifting that could cause injury or could interfere with safe vehicle operation Always use the supplied mounting hardware Leave space around the units to allow airflow and ensure there are adequate clearance for cables Ensure the handset can be easily reached for normal operation Routing Cables for vehicle installations If your vehicle is equipped with wiring troughs in the doorsills use them to simplify cable installatio
16. common cause for connection failure is a flat Extreme battery which prevents the Extreme Handset from being turned on in the cradle The one minute and ten minute charge cycle will resurrect the battery and once the Extreme Handset is connected with the cradle charging will resume on the Extreme Handset If the Extreme handset is removed from the cradle during the charging process then reinserted the startup process will restart from the beginning Please be patient during this startup sequence ALL SIX LEDs will flash ORANGE slowly but one column 2 LEDs at a time during above charging process 35 Charging the Iridium Extreme Handset The DriveDOCK Extreme provides charging power to the Extreme handset via its accessory connector The Extreme Handset battery is a lithium ion cell which has a safety temperature range whilst charging This range is from 0 to 45 degrees Celsius 32 to 104 degrees Fahrenheit Due to the increased heating effects on the Extreme handset whilst it is docked and being charged it is ideal for the ambient temperature to be approximately 10 degrees below the 45 degree upper limit for the handset to charge the battery whilst docked If the battery temperature exceeds this limit then the Extreme may cease charging until the temperature is reduced NOTE Please allow for tolerance variation of the cutoff temperature in the Iridium battery Ensure the Dock solution is the best choice versus a fixed t
17. crewdriver in the slot and push the infill towards the centre of Dock Insertion 5 a Locate the Battery Infill in the base of the Dock b slide the Infill into the right side of the Docking area till it Clicks into place 31 Docking your Extreme handset 1 At the base of the Iridium Extreme handset there is an accessory connector cover Open the cover and move it to the back of the handset securing it to the two rear retaining features 2 Press down the latch button and then gently rotate it up to open the latch then place the Iridium Extreme handset into the DriveDOCK Extreme 3 32 Removing the Iridium Extreme 1 To remove the handset first press down on the latch button and then rotate the latch up and away from the handset The handset can now be slid up and out of the DriveDOCK Refit the accessory connector cover to maintain the IP rating of the Iridium Extreme handset 33 Check Before Use To ensure the best operation of the phone and Dock upgrade to the latest firmware revisions in both products Upgrade Firmware 1 Ensure that the DriveDOCK Extreme is running with the latest firmware which can be located at www beamcommunications com support iridium 2 Ensure that the Iridium Extreme Handset is running with the required compatible firmware which can be located at www beamcommunications com support iridium Operation of the DriveDOCK Extreme Starting Up 1
18. emicals or particles such as grain dust or metal powders any other area where you normally would be advised to turn off your vehicle engine Safety Iridium Transceiver Extreme Your Extreme handset is a low power radio transmitter and receiver When it is ON it receives and also sends out radio frequency RF signals NOTE Refer to Iridium Extreme Phone Manual for additional Information The Iridium Extreme handset has a transceiver which is designed to be used with an external antenna This antenna transmits RF energy The Iridium antenna fitted via an extension coaxial cable to the cradle must be located more than gt 0 3 meters 1 foot from human body person when in operation International agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy 0 Q 0 o 10 International Commission on Non lonizing Radiation Protection ICNIRP 1996 Verband Deutscher Elektrotechniker VDE DIN 0848 United States Federal Commission Radio Frequency Exposure Guidelines 1996 National Radiological Protection Board of the United Kingdom GS 11 1988 0 American National Standards Institute ANSI IEEE C95 1 1992 These standards are based on extensive scientific review by scientists engineers and physicians from universities government health agencies and industry groups They review the available body of research to develop ANSI standard
19. en button on the Extreme handset 2 Auto answers if enabled via the Eagle application Once the call is in progress options A and B from Hands free Phone Call Mobile Originating section are also applicable 37 NOTE A The DriveDOCK Extreme internal ringer will also sound during an incoming call This can be changed by a single press of the Ringer button whilst out of call Please refer to the section Ringer Selection for more details Bluetooth Phone Call Mobile Originating A Bluetooth call can be started by using the Extreme Handset keypad 1 Ensure that the Bluetooth audio headset is connected with the DriveDOCK Extreme i e the Bluetooth LED is turned on in blue 2 Dial the phone number using the full country code on the Extreme Handset keypad or press the Call button on the Bluetooth headset which will then dial the last called number A call progress message will appear on the Extreme Handset display and the audio is automatically routed to the Bluetooth headset During the call the Bluetooth LED will flash slowly in blue 3 Press the red key on the Extreme handset to terminate the call Options A During a call you may transfer the audio to the optional Privacy or Intelligent handset by removing it out of its cup This automatically directs the call audio to the Privacy Intelligent handset To return the call back to the Bluetooth headset put the Privacy Intelligent handset back in
20. erally caused by a very flat Extreme battery or bad contacts between the Extreme bottom connector and the DriveDOCK base connector It indicates that the DriveDOCK has trouble communicating with the Extreme handset Please try the following methods to recovery The DriveDOCK is actually in the CHARGE only mode charging the Extreme handset battery If this is caused by a flat battery the DriveDOCK will automatically recover in either 1 minute or 10 minutes If the battery is not flat please remove the Extreme handset from the DriveDOCK and clean its bottom connector Also check the DriveDOCK base connector and make sure there are no damaged pins on this connector Re dock the Extreme into the DriveDOCK 61 Q5 The Extreme handset is inserted into the DriveDOCK The battery indicator on the Extreme handset does not show that the battery is being charged A There are a number of reasons which could stop the Extreme battery charging When the Extreme handset is inserted into the DriveDOCK please wait for about 100 seconds for the charging to start If the Extreme battery is full the Extreme handset will stop the DriveDOCK charging the battery If the temperature of the Extreme battery has exceeded 45 C the Extreme handset will stop the DriveDOCK charging the battery For this reason if the ambient temperature is close to 45 C no charging will occur due to the safety requirement for charging Lithium lon type battery Q6 The Extreme h
21. fer to user guide and edit Call Recipient has not been configured See the Iridium Extreme manual for more details Press Edit to configure the Emergency Call Recipient or Cancel to proceed to the main window CAUTION Emergency SMS recipient has not been configured Refer to user guide and edit Emergency Actions is set to Message and Call or Message Only and SMS Contact has not been configured See the Iridium Extreme manual for more details Press Edit to configure the Message Recipient or Cancel to proceed to the main window 54 Assuring Quality of Iridium Service Iridium is committed to providing subscribers around the world with con sistent reliable quality voice and data access all day every day The Iridium satellite system is monitored for call performance from numerous locations 24 hours a day 7 days a week in order to achieve this There are conditions that can compromise the quality of the service you may receive These include Obstructions Cabling RF Interference Obstructions The antenna must be able to see the entire sky from approximately 8 degrees above the horizon Nearby tall buildings or similar structures heavily leafed trees and mountains can all degrade performance as they block the signal between the antenna and the satellites Having a completely open view of the sky plays a very important role in maximising performance as the Iridium satellites cross the sky from No
22. fety Information A A IMPORTANT Please read the following information carefully before installing and using the BEAM DriveDOCK Extreme Failing to follow instruc tions may compromise the safety of the product and may result in personal injury and or equipment damage Please consult your supplier if you have any further questions WARNING DO NOT open equipment There are no user serviceable parts inside Ifa DC power supply is to be used its output must comply with the Safety Extra Low Voltage SELV requirements of IEC60950 All connectors must only be connected to equipment ports which comply with the Safety Extra Low Voltage SELV requirements of IEC60950 WARNING POTENTIALLY EXPLOSIVE ATMOSPHERES A Turn your phone OFF and DO NOT remove your battery or remove the Extreme handset from the cradle when you are in any area with a potentially explosive atmosphere Obeyall signs and instructions Sparks from your battery in such areas could cause an explosion or fire resulting in bodily injury or even death Areas with a potentially explosive atmosphere are often but not always clearly marked They include but are not limited to fuelling areas such as gasoline stations below deck on boats fuel or chemical transfer or storage facilities areas where fuel odors are present for example if a gas propane leak occurs in a car or home areas where the air contains ch
23. he Track LED will stop flashing after 5 Seconds 42 Activate Alert Mode Alert mode can be activated by one of the following two methods 1 Pressing the SOS button on the top of the Iridium Extreme handset 2 If the alert loop is broken OPEN This feature must be enabled in the Eagle application Once triggered into the Alert mode the Track LED flashes Red for 10 seconds The internal buzzer will beep 3 times intervals 3sec on 1sec off at the loudest volume Once triggered a countdown will appear on the screen of the Iridium Extreme The user will have 20sec to press the right soft key labelled CANCEL to stop the Emergency Mode if initiated accidently To trigger a second alarm the alarm loop needs to be reconnected and then broken again NOTE The Alert Loop externally wired distress button MUST be A configured in the Eagle before use This is disabled by default IMPORTANT Please refer to the Iridium Extreme User Manual for configuration of the Track and Alert message format destinations and intervals 43 Sleep mode The DriveDOCK can enter a low power SLEEP mode after pre defined waiting time 20 minutes by default when a Extreme Handset is docked AND its accessory input is turned OFF and is not set to be ignored in the Eagle application If the accessory ignition input is SET to be ignored then the DriveDOCK will always stay in the RUN mode If a call is in progress the waiting time will sta
24. he operation of this mode is selected in Eagle and the default is Horn mode The horn output is an open collector output capable of sinking up to 120mA current It CANNOT be connected to the vehicle horn directly and an automotive grade relay must be used to control the horn as shown below ae f 12v 2av i User By default it only works when the key ignition is OFF and the DriveDOCK is still ON by default the DriveDOCK will stay on for 20 minutes after the key ignition is turned OFF This is to avoid the horn buzzing on an incoming call while the vehicle is being driven If the horn output needs to be ON all the time when the key ignition is OFF the DriveDOCK can be configured to ignore the key ignition input via the Eagle If the horn output needs to be ON when the key ignition is ON the DriveDOCK can also be re configured via the Eagle If this output Port is set to Audio System Mute mode in Eagle then this will assert a continuous on pull to ground of the output during a call which when connected to the mute input of the vehicles Audio System will silence the vehicles music for the duration of the dialing and in call connection time of the call 28 Step 9 Bluetooth Configuration Optional DriveDOCK has an in built Bluetooth module for voice connectivity NOTE In this manual when there is a reference to the Bluetooth button or the Bluetooth LED it is referring to the button
25. ire to the negative terminal of the battery or the vehicle chassis if negatively grounded chassis 4 Connect the RED wire to the positive terminal of the battery It is recommended to add a 3A fuse supplied between them 26 RED Vin 9 to 32VDC To Battery Positive Terminal ra eae T BA Fuse recommended _ J BLACK HOV Power Ground a To Negative Terminal or chassis YELLOW IGN Ignition Accessory To ACC switched power 1A Fuse recommended 5 Connect the YELLOW wire to the vehicle accessory power If the accessory power is unavailable this may be connected to a vehicle ignition voltage It is recommended to add a 1A supplied fuse between them The accessory wire enables the DriveDOCK Extreme to turn on and off as the vehicle key is enabled or disabled If this function is not required the YELLOW wire MUST be connected to the RED wire 6 Once all the components have been installed connect the 4 way Microfit connector to the DriveDOCK Extreme and the DOCK on Wiring for a Marine Application When installed in a marine application using the DC power cable the YELLOW wire can be wired to a suitable panel switch which will allow the DriveDOCK Extreme to be turned off when not in use 27 Step 8 Horn Output Audio System Mute The DriveDOCK provides a BLUE wire output on the rear cable loom for either controlling an external ringer such as a vehicle horn or to Mute the vehicle Audio System during a call T
26. its cup Bluetooth Phone Call Mobile Terminating A Bluetooth call can be started by using the Extreme keypad 1 Ensure that the Bluetooth audio headset is connected with the DriveDOCK Extreme i e the Bluetooth LED is turned on in blue 2 Answer the incoming call by either one of the bellow e Pressing the Bluetooth headset answer button Pressing the green key on the Extreme keypad 3 To end the call by either one of the bellow Pressing the Bluetooth headset answer button Pressing the red key on the Extreme keypad 38 Once the call is in progress Option A from A Bluetooth Phone Call Mobile Originating is also applicable Privacy Handset Use NOTE A In this manual when there is a reference to the Ring button or the Ring LED it is referring to the button shown below located on the front of the DriveDOCK Extreme Privacy handset Phone Call Mobile Originating 1 Remove the Privacy handset from its cup 2 Dial the phone number using the full country code on the Extreme keypad whilst docked Press the green button 3 A beep sound should be heard from the handset and a message is displayed on the Extreme to indicate a call is in progress 4 Once the call is connected the Ring LED will flash in orange to indicate the Privacy handset is in use 5 Press the red key on the Extreme handset to terminate the call Privacy Handset Phone Call Mobile Terminating 1 Answer an incoming call by ta
27. izontal within a vehicle attached on a wall or on a table as required 1 Attach one pivot base to the rear of the DriveDOCK Extreme using the M4 screws supplied 2 Secure the second pivot base to the location you have selected for mounting the DriveDOCK Extreme screws shown not supplied 3 Use the interconnecting arm of the RAM mount to secure the DriveDOCK Extreme to the pivot base and tighten into the desired location firmly using the wing nut on the arm 21 Step 2a Install the external Iridium Antenna Connection The external antenna connection can be found at the rear of the dock on the cable loom Install the Iridium antenna in an appropriate location that has a clear sky view Connect the RF cable between the antenna and the TNC female connector at the rear of the DriveDOCK Extreme WARNING DO NOT pull with force on the cables from the rear of the DriveDOCK Extreme Install strain relief clamping for the antenna cables where required to prevent damage to the DriveDOCK Extreme Correct installation of the antenna is a vital part of the DriveDOCK Extreme system to ensure reliable functionality and drop free calls Use only quality low loss antenna cabling and ensure that the cable s and connectors to the antenna provide no more than 3dB attenuation at frequency of 1 6GHz NOTE Refer to the section Assuring Quality of Iridium Service for more information on antenna placement
28. king the Privacy handset off the cup 2 Press the red key on the Extreme handset to terminate the call NOTE AN Returning the Privacy or Intelligent handsets to their cup does NOT hang up the call 39 Intelligent Handset Use Intelligent Handset Phone Call Mobile Originating iF Remove the Intelligent handset from its cup 2 Dial the phone number using the full country code on the keypad Press the OK GREEN key 3 A beep sound should be heard from the handset to indicate a call is in progress and the following message will be displayed on the Extreme handset DPL Call in Progress 4 Once the call is connected the Ring LED will flash in ORANGE to indicate the Intelligent handset is in use 5 Press the RED key on the Extreme handset or the C RED key on the Intelligent handset to terminate the call Options A During call the call audio will be transferred to the handsfree speaker and microphone if the Intelligent handset is returned to its cup To return the audio to the Intelligent handset remove it from its cup B During call you may transfer the call to the optional Bluetooth audio headset if connected by a single short press of the Bluetooth button on the cradle This automatically directs the call audio to the Bluetooth device The Bluetooth LED will start slow flashing in BLUE to indicate the Bluetooth device is in use To return the audio back to the hands free mode perform another single sh
29. l through the choices and output destination External a Speaker Js A n NS External External Speaker Speaker 1 2 41 Tracking amp Alert Operations NOTE In this manual when there is a reference to the Track button or the Track LED it is referring to the button shown below located on the front of the DriveDOCK Extreme Enable Tracking amp Alert The Tracking button is enabled by default The Alert function is not active by default and it has to be enabled using the Eagle software via the mini USB connection to the DriveDOCK Extreme Please refer to the Eagle User Guide for more details on how to configure and enable the Tracking amp Alert functions on the DriveDOCK Extreme The destination options of Tracking Quick GPS message and Alert messages is managed by the Iridium Extreme handset Send Tracking Position In order to send a tracking message the following conditions must be fulfilled Tracking LED is solid GREEN Track button is enabled The Quick GPS feature must be configured in the Extreme handset The Iridium Extreme handset is registered with the Iridium network Pw SS The Iridium Extreme handset has acquired enough satellite signals and navigational data to calculate a GPS fix To manually send a tracking message of the current location 1 Apply a single press to the Track button The Track LED will flash green for 5 seconds A beep will sound if configured to do so in the Eagle 2 T
30. larm state The wires are 1 5 meters long but can be extended up to 45 meters The alarm loop can support multiple alarm buttons switches but they must be wired in SERIES In this configuration pressing any one of the buttons will OPEN the loop and activate the alarm and send the SOS message To properly register the alarm state the loop needs to be OPEN for at least 2 seconds ie holding down the button for 2 seconds activates the alarm 24 Step 5 Connect Privacy Handset Optional Extra Order The DriveDOCK Extreme provides a 4 pole 3 5mm audio socket at the bottom of the Dock for connection to the BEAM Privacy Handset This provides a local handset function conveniently mounted next to the DriveDOCK Extreme cradle 1 The Privacy Handset Kit purchased ordered separately contains a handset cup mounting bracket spacer and fasteners 2 Attach the handset cup to the mounting plate in the desired left or right orientation _ ex 3 Place the spacer into the circular cavity in the rear of the Dock Using the longer screws provide in the kit secure the mounting plate between the Dock and the RAM base 4 Plug the Privacy Handset 4 pole connector into the bottom of the dock Privacy Handset mode is enabled when the handset is removed from the cup Please ensure to re dock the Privacy Handset when not in use 25 Step 6 Connect the Intelligent Handset Optional Extra Order The Intelligent handset
31. located on the bottom of the cradle while the Extreme handset is docked You should consult your service provider for full details on the availability of this service with your account Data communication with the Extreme handset provides the following Ability to issue AT commands directly to the Extreme Undertake Circuit Switched Data CSD Short Burst Data SBD and Short Message Service SMS communication when services are provisioned e Access the internet via Iridium Direct Internet 3 or through a Dial Up connection NOTE A Learn more about Data Services available at www beamcommunications com Using the USB Data Port When the Extreme handset is docked in the DriveDOCK Extreme cradle its USB data function is available through the mini USB connector on the bottom of the DriveDOCK Extreme For more information on using the Extreme handset s USB port please refer to the Extreme handset user manual The Iridium Extreme adaptor must be removed prior to insertion in the Dock 50 To connect a PC laptop to the DriveDOCK Extreme bottom mini USB port you will require a mini USB B to USB A data cable This cable is included in your original Extreme package USB Driver Installation The DriveDOCK Extreme USB data port requires an interface driver to be installed on the user s computer prior to undertaking data communication This driver supports the following operating systems Windows XP SP3 or above amp Windows Vista
32. m Extreme handset battery This is the temperature that the battery reaches whilst charging which is always warmer than the air temperature Also allow for tolerance variation of the cutoff temperature in the Iridium battery C K e R 201 NY L 07215089 58 Cradle Dimensions DriveDOCK Extreme Dimensions in millimeters WOON 00007 QUOU O O00 00 59 DriveDOCK Extreme Dimensions in millimeters with optional Privacy Handset attached fl OWES AOA e QQd WNS l f OO 100 OO X 60 Trouble Shooting This chapter provides information to help you troubleshoot problems you may encounter while running the DriveDOCK Q1 The Extreme handset is docked into the DriveDOCK but the Extreme handset is not turned on and the DriveDOCK doesn t seem to have power A Press the Ring button and you should hear a tone if volume buttons are at low Silent mode If not the DriveDOCK is either not being powered up or is in the SLEEP mode Make sure the Extreme is docked correctly Refer to the section Docking amp Undocking Extreme Handset for more details Disconnect the power cable and check if there is voltage on the power cable Make sure that the power cable is connected properly to the 4 way Microfit connector on the DriveDOCK cable loom It is pos
33. n and to provide maximum protection for the cables If wiring troughs are not available route cables according to these guidelines Route cables so they are protected from pinching sharp edges and crushing to prevent damage to the cables and docking unit WARNING Air bags inflate with great force DO NOT place objects including 18 communication equipment in the area over the air bag or in the air bag deployment area If the communication equipment is improperly installed and the air bag inflates serious injury could result Where possible avoid routing cables above the catalytic converter Use grommets wherever a cable must pass through a hole in a metal panel to avoid damaging the cable In a vehicle equipped with electronically controlled anti skid brakes route all cables on the opposite side of the vehicle from the braking modulator box to minimize possible interference from the phone Keep all in line connectors accessible The suggested path for routing cables in vehicles without wiring troughs is alongside the drive shaft tunnel under the carpet Guidelines for Electrical Connections The system is designed to operate in negative ground 9 to 32 Volt DC electrical systems only IF using the DC cable The best power connection point for the positive primary power wire RED is the positive terminal of the vehicle battery Often direct connection to the battery is inconvenient and you may find it easier to connect the p
34. n built echo cancelling e Full duplex technology Superior voice quality TRACKING Triggering of Quick GPS Interfaces to BEAM s MyBuddy Extreme PANIC ALERTS Option of additional wired alert buttons Interfaces to BEAM s MyBuddy Extreme Supports Iridium Extreme SOS INTEGRATED BLUETOOTH Bluetooth in built in cradle Supports Bluetooth voice connection IN BUILT RINGER In built ringer for enhanced ring indication VOICE DATA SMS SBD Supports all Iridium voice data SMS amp SBD services PRIVACY HANDSET Optional Supports optional BEAM privacy handset Auto answer when taken out of cup Switches between handset and handsfree modes INTELLIGENT HANDSET Optional Supports optional Intelligent handset INSTALLATION Supports 9 32V DC power input Installation via universal mount also suitable for wall mounting Antenna mic and speaker installed in a convenient location QUALITY 2year replacement guarantee for peace of mind 100 factory tested Fully certified Iridium RoHS CE AS EN60950 DriveDOCK Extreme is an intelligent compact docking station specifically designed for the Iridium Extreme satellite handset DriveDOCK Extreme allows the Extreme handset to be used in a vehicle enabling quality hands free calls with echo cancellation and noise reduction support DriveDOCK Extreme has an in built Bluetooth for voice connectivity The DriveDOCK Extreme supports t
35. ng internal speaker The tone volume of lowest setting will silence the external or the Ringer internal speaker whichever is currently set by the Ring Bell button Brightness Mode Increase decrease the All Button LEDs LED intensity will be increased decreased with each press Brightness Out of Call dual button Enter LED brightness Status LED flashes simultaneous change mode Then Press YELLOW 3 times press 2 seconds UP and or DOWN arrows and all Button to vary intensity Mode will automatically exit after 5 seconds after the last button press LED s will change WHITE A single beep will sound when entering brightness change mode A short double beep will sound when exiting change mode 45 LOCATION BUTTON MODE ACTION LED SOUND Ringer Not in Call Single Press Cycle through the ring Ring tone playback tones and the output and the output device internal buzzer device changes and external speaker The LED FLASHING last Ringer type sounded Fast BLUE when is then saved Ring Tone is sounded Single Press When Bluetooth is OFF LED changes no beep sound Turns ON Bluetooth from OFF to FAST 46 function FLASHING in BLUE when searching Bluetooth device s LED turns solid BLUE when connected If Bluetooth connected but NOT used in Call Transfer the audio to the Bluetooth device LED changes from Solid BLUE to SLOW FLASHING in BLUE Bluetooth Device being Used in
36. ort press of the Bluetooth button on the cradle The Bluetooth LED will turn solid blue Intelligent Handset Phone Call Mobile Terminating iP Answer the incoming call by un cupping the Intelligent handset from its cup Press the C Red button on the Intelligent handset to terminate the call Once the call is in progress Options A and B described above will be available 40 Mute Mode ended Mute mode is exited In this manual when there is a reference to the Mute button or the Mute LED it is referring to the button shown below located on the front of the DriveDOCK Extreme NOTE A The Mute function only operates DURING a call Once the call is Mute functionality The mute function of the DriveDOCK Extreme allows the user to mute either the Handsfree Microphone Bluetooth or privacy handset audio in the uplink direction To Satellite from Dock 1 During a call Press the Mute button on the face of the DriveDOCK Extreme a RED LED will illuminate the Mute button to confirm that the DriveDOCK Extreme is muted 2 To exit the Mute mode press the mute button once Ringer Selection The DriveDOCK Extreme has an internal ringer that sounds during an incoming call The ringer can also be directed to the external speaker The ring tones can be changed by a press of the Ringer button when OUT of call A preview of the sound will be heard after each press and the setting is stored Continue pressing to scrol
37. ositive wire to the starter solenoid Always select a point as close as possible to the battery Connect the BLACK negative power wire to a good ground point on the vehicle chassis or at the battery If you must attach the negative primary power wire directly to the negative pole of the battery you may optionally insert a 10 amp fuse not included into the ground OV line Failure to insert a fuse can cause equipment to overheat IF a wiring fault exists Many parts of a vehicle can produce electrical noise that interferes with the electrical radio system operation The ignition system is the most common source of electrical noise interference Before you begin installation ensure that the ignition wiring and connections to the vehicle battery are in good working condition Verify that low resistance connections are present between the battery negative terminal the vehicle chassis and the engine block All wire connections should be clean and tight At 13 6 volts the DriveDOCK Extreme cradle draws a maximum of 2Amp current Please ensure that the vehicle s battery and alternator have sufficient current capacity to deliver at least 1 amp more than the maximum current that may be required by the vehicle and its other accessories 19 WARNING A Do not connect the DriveDOCK Extreme interface power cable to power the unit until the full installation is completed Installation Procedure Installing the DriveDOCK Extreme Cradle In
38. provides the user with a dial pad and LCD display and allows the user to make calls or send receive SMS without having access to the Extreme handset The Intelligent handset is enabled when it is removed from the cup However if both the Intelligent and Privacy handsets are enabled the Privacy handset has the higher priority Step 7 Connect the DC power cable to the DriveDOCK Extreme Power is supplied to the DriveDOCK Extreme via the 4 way Microfit connector using the DC power cable The DC power cable has three wires RED BLACK and YELLOW The RED and BLACK wires are used for the power connection The YELLOW wire can be connected to a vehicle s accessories ignition or other similar circuits to control the ON OFF status of the DriveDOCK Extreme in synchronization with a vehicles operation By default the DriveDOCK Extreme will stay on for 20 minutes after this input is switched off and if a call is in progress while this occurs the DriveDOCK Extreme will stay on for 20 minutes after the call is terminated Please follow the steps below to connect the DC power cable to the vehicle battery power and the DriveDOCK Extreme 1 Place but do not connect the 4 way Microfit connector on the DC power cable beside the 4 way power connector on the rear cable loom of the DriveDOCK Extreme 2 Route the other end of the DC power cable to the connection point DO NOT apply power until the following steps are completed 3 Connect the black w
39. r the Iridium Satellite Network BEAM s commitment to be at the forefront has continued to increase its share of the global satellite communications market Its premium distribution network spans the world Recognized as a leading provider of satellite communication solutions BEAM specializes in Voice Data Tracking and customized solutions BEAM develops innovative products and services to meet market demands and niche applications BEAWM s leading edge products are deployed in a wide range of markets including Maritime Transport Government Defence Mining Construction Forestry Emergency Services Relief Aid Telemetry and Rural Telephony Supported by a dedicated team of professionals BEAM has developed solid relationships with its peers and network of distributors worldwide BEAM Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Web www beamcommunications com Info info beamcommunications com Support support beamcommunications com Tel 61 3 8588 4500 Fax 61 3 9560 9055 Contents BEAM Communications 3 Conventions in this Manual 5 Terminology 6 Package Contents 7 Safety Information 9 About this equipment 14 Installation Guidelines 18 DriveDOCK Extreme Usage 31 Data Communications 50 Assuring Quality of Iridium Service 55 Specification Summary 57 Trouble Shooting 61 BEAM Warranty Conditions 63 Conventions in this Manual Warnings caution
40. racking for periodic location messages or SOS alert reporting as configured via the Iridium Extreme handset 15 Tracking Alert Monitoring The DriveDOCK Extreme utilizes the Iridium Extreme s tracking and emergency notification functions The Track button is enabled factory default setting The Alert Loop wires to an emergency distress button is disabled and requires Eagle Configuration Tool to enable it Tracking When the Track button is pressed it initiates a Quick GPS message in the Iridium Extreme handset The Track button can be enabled or disabled by holding the track button for 5 seconds the Track button is enabled when Track LED is solid GREEN Pressing the Track button when enabled then initiates a command for the Iridium Extreme Handset to send a Quick GPS message Please ensure that the Quick GPS settings in the handset are correct before using this feature Alert The DriveDOCK Extreme will trigger the emergency SOS function of the Iridium Extreme handset when there is a break OPEN in the alert loop wires Please ensure that the SOS settings in the handset are correct before using this feature MyBuddy Extreme Web Portal MyBuddy Extreme is BEAM s own global web based alert monitoring and tracking application which enables you to track trace and monitor your asset anywhere for a small monthly fee through a simple to use web portal For more information about MyBuddy Extreme please visit www mybuddyextreme
41. ransceiver for the installation so that a compatible charging environment is available 36 Placing Voice Calls Hands Free Phone Call Mobile Originating 1 Dial the number using the full country codes on the Extreme handset keypad whilst docked or the Intelligent handset keypad if connected Press the GREEN key or OK on Intelligent handset to start the connection 2 Beeps should be heard from the speaker to indicate a call is in progress A message will display on the Extreme handset to indicate the call is progressing Options A During the call you may transfer the call to the optional Privacy handset by taking the Privacy handset out of its cup This automatically directs the call audio to the Privacy handset The Ring LED on the cradle will start flashing orange to indicate the Privacy handset is being used To return the call back to hands free mode place the Privacy handset back in its cup B During a handsfree call you may transfer the call to the optional Intelligent handset by taking the Intelligent handset out of its cup This automatically directs the call audio to the Intelligent handset The Ring LED on the cradle will start flashing orange to indicate the Intelligent handset is being used To return the call back to hands free mode place the Intelligent handset back in its cup Hands Free Phone Call Mobile Terminating Incoming calls can be answered using either of the following methods 1 Press the Gre
42. rt after the call is terminated When the waiting time is over and if there is a Extreme Handset in the dock which is ON the DriveDOCK will produce disconnection tones from its internal ringer and turn off the Extreme Handset Please note that the DriveDOCK will enter the SLEEP mode straight away if there is no Extreme Handset docked The DriveDOCK will return to the RUN mode when one of the following wake up events is enabled and occurs T Ignition ON 2 Alert loop is disconnected 3 Connecting to a USB host via the mini USB port In SLEEP mode most of the DriveDOCK circuits will be turned off and it should consume about 5mA current However it is possible that the charging power source is ON for the Extreme Handset while the DriveDOCK is put into SLEEP mode In this case the total current consumption will be 5mA plus the extra current required by the Extreme Handset charging 44 DriveDOCK Extreme Front Panel LOCATION BUTTON MODE ACTION LED SOUND Mute press In a Call K On off Mute the microphone LED turns RED uplink on the Hands Muted free optional privacy handset or optional LED turns OFF Intelligent Handset Not muted Up Down In a Call IX Increase decrease Audio will sound volume on the audio jouder quieter OR device in use with each press V Out of Call or Incoming Ring A beep will Increase decrease sound indicating volume of incoming ring the increased tone on the external or decreased ri
43. rth horizon to South horizon during a connected call All surrounding obstructions must be lower than the top of a fist extended at arms length and the bottom of the fist placed on the horizon Iridium performance is immune from natural environments such as clouds fog rain snow wind and smoke 55 Cabling Using an externally mounted antenna provides an ideal solution for many applications It is very important that both the antenna cabling and antenna are BEAM approved products Always ensure all RF connectors are screwed together firmly and ensure there are no sharp bends in the cabling between the DriveDOCK Extreme and the antenna RF Interference All wireless devices including satellite telephones are susceptible to RF radio frequency interference from other electronic devices This problem is more evident when numerous antennas and broadcasting devices are located within close proximity to each other Symptoms of RF Interference Symptoms of RF interference often resemble those that arise when an Iridium phone is being operated with an obstructed view of the sky Some of these symptoms include erratic or no signal strength indication dropped calls or warbled or otherwise distorted voice These symptoms may be intermittent or persistent depending largely on the interference source its distance strength and frequency relative to the Iridium unit Mitigation of RF Interference Iridium Service degradation due to R
44. s and notes appear throughout this manual and are represented by following conventions A A WARNING CAUTION This symbol and associated text indicate a warning note providing information to prevent damage to equipment or personal injury NOTE IMPORTANT TIP This symbol and associated text indicate a note providing general operating information INTERFERENCE All wireless phones may get interference which could affect performance RECORD Write details of your unit for easy reference when required Ideal when troubleshooting Terminology TERM DESCRIPTION Eagle Extreme Docks Configuration Tool MS Windows Install GPS Global Positioning System HF Hands free DPL Digital Peripheral Line SMS Short Message Service SBD Short Burst Data Mobile Originating Describes a call initiated by the DriveDOCK Extreme Mobile Terminating Describes an incoming call being answered by the DriveDOCK Extreme Extreme The Iridium Extreme Satellite Telephone The symbol mark and logos are owned by the respective companies of which the symbol follows Any use of such marks by BEAM Communications is under license Other trademarks and trade names are those of their respective owners RF Radio Frequencies AT Attention command SMA SubMiniature version A co axial RF connection Package Contents Check that your DriveDOCK Extreme package contains om0m0000000 1 x DriveDOCK Ex
45. shown below located on the front of the DriveDOCK Extreme To configure pair to a Bluetooth headset audio device 1 Power up the DriveDOCK Extreme cradle 2 Press and hold the Bluetooth button on the cradle for 5 seconds until the cradle sounds a double 2 beep The Bluetooth LED will then flash blue and orange 3 Hold the headset device button s to enter the pairing mode please refer to the headset user manual 4 Once the devices are successfully paired the Bluetooth LED on the cradle will change to solid blue 5 Bluetooth can be turned ON with a single press and OFF by pressing and holding the Bluetooth button for 2 seconds on the cradle The cradle will sound a single 1 beep when turning off Once paired the DriveDOCK Extreme will automatically connect to this device every time the DriveDOCK Extreme powers up You may repeat this process to pair more than one headset Ensure only one device is switched on during subsequent pairing configuration To clear delete all the registered devices from the cradle settings press and hold the Bluetooth button 10 seconds until 3 beeps are heard NOTE AN Once a Bluetooth device is discovered the DriveDOCK will attempt to pair to that device by trying each of the password 0000 12347 and then the optional password set in the Eagle 29 Step 10 Tracking amp Alert Configuration optional Tracking amp Alert requires the installation of a GPS an
46. sible to plug the power cable into the Microfit connector in the wrong way by force If applicable check the position of the vehicle ignition or accessory output It should be in the ON position Otherwise the DriveDOCK may be in the SLEEP mode Q2 The Extreme handset is docked into the DriveDOCK but it fails to register with the Iridium network Check the Iridium antenna connector on the cable loom is properly connected to the external antenna Check the external antenna is installed properly with clear sky view Refer to the Assuring Quality of Iridium Service section for more details Check if there is a valid SIM card in the Extreme handset Remove the Extreme handset from the DriveDOCK and test it on its own Make sure the Extreme is docked correctly Refer to the section Docking amp Undocking Extreme Handset for more details Q3 The Extreme handset in the DriveDOCK keeps re booting about every 20 minutes Please check if the Extreme handset is registered with the Iridium network If the Drive DOCK detects that the Extreme handset is not registered with the network it will try to re boot the Extreme handset every 20 minutes by default Refer to the question 2 to fix the registration issue Q4 The Extreme handset is docked into the DriveDOCK It keeps being turned on and off by the DriveDOCK then eventually turns off and stays off All LEDs flash orange slowly 3 LEDs at a time This is gen
47. stall the components in the following order More detailed instructions can be found in the sections following 1 2 A eM ed Mount the DriveDOCK Extreme cradle a Install the external Iridium Antenna Connection and or b Install the GPS Antenna Connection optional Connect the speaker and microphone Install the external alert button optional Connect the privacy handset ordered as extra option Connect the Intelligent handset ordered as extra option Connect the DC power cable to the DriveDOCK Extreme Configure Horn Output Audio system Mute optional Configure Bluetooth optional Configure Tracking Alert optional When selecting a location for the DriveDOCK Extreme consider these guidelines 20 Ensure the mounting surface is strong enough to support the cradle Allow enough room so that you can easily insert the Extreme handset into and remove it from the cradle Ensure that the DriveDOCK Extreme is within cable distance of power and antenna connections Position the handset and cables so that it does not interfere with the vehicles operation or the occupants driver or passenger leg space or seating position Ensure sufficient room is allowed for the antenna and interface cables to be routed from the rear of the DriveDOCK Extreme Step 1 Mounting the DriveDOCK Extreme cradle The DriveDOCK Extreme is supplied with a universal RAM mount bracket that enables mounting to any flat surface vertical or hor
48. tative regarding your vehicle You should also consult the manufacturer of any equipment that has been added to your vehicle Performance of electronically controlled brake and or guidance systems 12 can under certain unique conditions be subject to interference by mobile radio operation Although the transceiver exceeds all requirements regarding RF emissions you should mount the transceiver as far as possible from the guidance system and or braking modulator box usually located in the trunk to minimize any interference For Vehicles Equipped with an Air Bag An air bag inflates with great force Do NOT place objects including both installed and portable wireless equipment in the area over the air bag or in the air bag deployment area If in vehicle wireless equipment is improperly installed and the air bag inflates serious injury could result Posted Facilities Turn your phone OFF in any facility where posted notices require such as hospitals and on board aircraft Aircraft Airline regulations prohibit using your phone while in the air Consult the local Aviation Authority for guidelines on use of the equipment on board an aircraft About this equipment DriveDOCK Extreme Key Features DriveDOCK Extreme CRADLE Securely holds Extreme handset Robust design and construction Charges Extreme handset battery ready for use Integrated antenna connection Iridium and GPS Integrated USB connectivity HANDSFREE MODE I
49. te GREEN RED BLUE ORANGE Privacy Incoming call hemes Gl FLASHING slow rin n N A N A Intelligent hts Handset in use Ring Tone FLASHING fast N A N A N A Playback 3 BLUE ORANGE Connected with a paired BT device ILLUMINATED Ready for accepting incoming call or N A switch to an active call FLASHING Fast Searching a paired BT device N A FLASHING Slow BT device is being used ina call N A Bluetooth in Bluetooth in Discovery Mode ALTERNATING Discovery Mode Blue Orange Blue lt gt Orange Onl BLUE ORANGE Error Mode Check FLASHING Slow N A Error log codes in Eagle ALL BUTTONS BLUE ORANGE Charge Only Mode FLASHING Slow N A all LEDs flash 2 at atime 48 Status LED GREEN RED YELLOW Ready to receive No Iridium signal es ie aaa an ILLUMINATED or place a call Not registered a registered No SIM card LED larigis g adjustment mode Data Call in progress DCD Voice Call in Firmware Upgrade active ASINE E progress Mode Enter Exit LED brightness adjustment mode ALTERNATING Slow RED ca DPL communication or PCM Clock problem YELLOW Moe Short circuit on Alert Loop output or Horn alert GREEN Audio system mute output RED Ei System Error see Log in Eagle The Arrow buttons will ee also flash ORANGE in this state GREEN 49 Data Communications The DriveDOCK Extreme provides the convenience of accessing Iridium data services via the mini USB connector
50. tenna and setup of the tracking and or alerting messages Please refer to the Eagle software to enable and configure Tracking amp Alert Please refer to the Iridium Extreme Handset User Manual to configure the tracking and emergency alert operation and destinations NOTE A If the BEAM alarm loop is to be used remember to enable the external loop in the Eagle settings Once enabled the loop will be armed and activated with an open loop condition To avoid false triggering be sure to have the normally closed button wired into the alert loop before applying power Initiate a Quick GPS tracking message When the TRACK button of the DriveDOCK is pressed the Extreme Handset will attempt to send a Quick GPS message according to the settings of the Extreme Handset Refer to Track Button Led operation for further information Emergency alerting mode If the Alert loop is configured in Eagle the DriveDOCK will trigger the emergency SOS function of the Extreme Handset This triggering is activated by a user breaking the alarm loop connected to the dock The Alert can also be activated by pressing the SOS button on the Extreme Handset itself 30 DriveDOCK Extreme Usage Extended Iridium Extreme Battery I Iridium provide an optional extra high capacity battery that can replace the standard battery To accommodate the larger battery a Battery Infill must be removed from the Dock Removal 2 Place a fingernail coin 2 s
51. treme Docking Cradle 1 x Microphone 1 x Speaker 1 x DC Power Cable Fuse Kit 1 x RAM Bracket 3 x M4 Screw Set User Manual Quick Start Guide MyBuddy Card Optional Accessories The following optional accessories are available for your DriveDOCK Extreme BEAM Privacy Handset Kit RST755EX WHIP Antenna RST714 Mag Mount Antenna RST715 Bolt Mount antenna RST720 Dual Mode Patch Antenna RST703 Dual Mode Mag Antenna RST705 Cable kits no need to list all the cables available Emergency Push Button Cable RST410 Intelligent Handset RST970 Cable kits See your service provider for pricing and availability of the above quality BEAM accessories Additional Information For the latest in supporting software and documentation for DriveDOCK Extreme please visit www beamcommunications com support Data To use data on the DriveDOCK Extreme the specific BEAM USB driver must be downloaded from the above link and installed on the PC connected to the DriveDOCK Alert Loop To configure the alert loop remote distress button functionality on your DriveDOCK Extreme you must first install the Eagle Configuration Tool software which also includes the specific BEAM USB drivers Other resources available online Advanced Configuration inbuilt to Eagle Quick Start Guide amp Manual Iridium Direct Internet Antenna Installation Guide AT Command Set Iridium Extreme Firmware Upgrade if required Sa
52. written purchase order Under no circumstances does BEAM Communications agree to pay for labour or other related expenses associated with the troubleshooting and or repair of our product without prior specific written authorization 8 Information in our descriptive literature is based on product specifications that are current at the time of publication Product specifications designs and descriptive literature are subject to change as improvements are introduced Although we announce changes as they occur we cannot guarantee notification to every Customer BEAM Communications warrants delivered product to conform to the most current specifications designs and descriptive literature 9 This warranty policy may be expanded or limited for particular categories of products or Customers by information sheets published as deemed appropriate by BEAM Communications The warranty for third party Products is that of the third party and not BEAM warranty 63 BEAM COMMUNICATIONS GLOBAL HEAD OFFICE 5 8 Anzed Court Mulgrave Victoria 3175 AUSTRALIA ph 613 8588 4500 fax 61 3 9560 9055 AMERICAS tel 1 954524 2326 fax 1 954 337 3778 EUROPE tel 44 208 144 1405 fax 44 208 289 3542 Sales sales beamcommunications com General info beamcommunications com Support support beamcommunications com Website www beamcommunications com AFRICA ASIA AUSTRALIA EUROPE MIDDLE EAST NORTH AMERICA SOUTH AMERICA
Download Pdf Manuals
Related Search