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HP ProLiant DL320e Gen8 v2 Server User Guide
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1. Two bay LFF hot plug drive cage cabling e Mini SAS cable connected to the system board 1 Power cable Mini SAS cable em Description Cabling 58 e Mini SAS cable connected to a storage controller in the full height expansion slot Four bay SFF hot plug drive cage cabling The HP 300 W Integrated Power Supply is used in these drive configurations e Mini SAS cable connected to the system board nem Description Cabling 59 Hem Description Mini SAS cable e Mini SAS cable connected to a storage controller in the full height expansion slot Hem Description Capacitor pack cable Mini SAS cable Cabling 60 Four bay SFF hot plug drive cage cabling The HP 750 W CS 48 V DC Power Supply 9496 efficiency with PDB is used in these drive configurations e Mini SAS cable connected to the system board Mini SAS cable e Mini SAS cable connected to a storage controller in the full height expansion slot aca Pa naaa ltem Description Cabling 61 Hem Description 2 Capacitor pack cable Mini SAS cable Optical drive cabling Two bay LFF drive model uses the HP 300 W Integrated Power Supply Description Common end of the optical drive SATA Y cable 4 pin power connector of the optical drive SATA Y cable SATA connector of the optical drive SA
2. Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank 7 Connect the power cord to the server 8 Connect the power cord to the power source 9 Power up the server on page 15 Installing a hot plug drive Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To install the component Hardware options installation 38 1 Remove the drive blank 2 Prepare the drive 3 Install the drive 4 Determine the status of the drive from the drive LED definitions Hot plug drive LED definitions on page 11 Controller options The server ships with an embedded Smart Array B120i controller For more information about the controller and its features see the HP Dynamic Smart Array RAID Controller User Guide on the HP website http www hp com support DSA RAID UG en To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http www hp com support CASAC RG en Hardware options installation 39 For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP Product Bulletin website http www hp com go productbulletin The server supports FBWC FBWC consists of a cache module and a capacit
3. A EE E 72 HP Smart Update NJ 72 HP ROM Based Setup Utility ooonococonococonoccnoncnconanoconcncononononnnnonnnnconn E EN 73 Usina RBSU ciel 73 a A o o ZO AA MANNA 73 Contents 4 BOOtOPTONS 00s T E S E ca taaten dadaatendinceatendadaatsindadasiacindadasiadndadedianacddssseesseys 74 Re entering the server serial number and product ID ccceeeseeeseeeseeeeseeeseeeeeeneeeneeeneeeeeeenseeeeeeneeensees 74 Utilities and features Ne 75 Array Configuration Utility 3 cia AA AAA ERRE 75 Option ROM Configuration for ATMOS EE EE 76 ROM Pao OL 76 Automatic Server Recovery 7 dida nananasa paka KA NANANA NANANABIK ARKA KAKANAN AABANGAN 76 ONO 76 Redundant ROM E 77 Fe system AA 77 PN 77 SLA rss PMA AA AA AA 78 AN EE EE A 78 HP operating systems and virtualization software support for ProLiant servers ccceeereesreeeteeeteeenreennees 78 HP Technology Service Po BA AA AA AA ana 78 Change control and proactive Mais 79 TAN a 80 Troubleshooting resources ccesccssssesseeeseeesseesseeeseeeseeceeeeseceseeeseseaeeeseeeeeceaeesseeeeeeeaeeeseesneeseaeestesneeeeaeenaes 80 System battery replacement EEE ee ee 81 as MN aa 83 o AA 83 Belarus GSE Gs ei RR RR RE OE 83 Turkey RoHS material content declaration naaagnas nan NN ANG 83 Ukraine RoHS material content declaration maa ANA AA AG ANA AG AA AYA 83 Warraniy inlormahion e 83 Er AA NA AA NAA ANAN AA 84 Preventing electrostatic CiSChAnges aisasess
4. The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing eee O O O The cache module is not powered Flashing 0 5 Hz Flashing 0 5 Hz The cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller Flashing I Hz Flashing I Hz The cache module is powering up and the capacitor pack is charging Off Flashing 1 Hz The cache module is idle and the capacitor pack is E Off The cache module is idle and the capacitor pack is charged The cache module is idle the capacitor pack is charged and the cache contains data that has not yet been written to the drives Flashing 1 Hz A backup is in progress On Jof The current backup is complete with no errors Component identification 12 Interpretation Flashing 1 Hz Flashing 1 Hz The current backup failed and data has been lost Flashing 1 Hz Flashing 1 Hz A power error occurred during the previous or current boot Data may be corrupt Flashing 1 Hz On O Flashing 2 Hz Flashing 2 Hz Off ff The capacitor pack is not attached Flashing 2 Hz Flashing 2 Hz The capacitor has been charging for 10 minutes but has not reached sufficient charge to perform a full backup O The current backup is complete but power fluctuations occurred during the backup on or on cache module microcontroller has failed Fan locations The server has three system fans two in th
5. HP iLO on page 67 Online and Offline Active Health System on page 68 Online and Offline Integrated Management Log on page 69 Online and Offline Intelligent Provisioning on page 69 Offline HP Insight Diagnostics on page 70 Online and Offline HP Insight Remote Support software on page 71 Online HP Insight Online on page 71 Online Erase Utility on page 70 Offline Scripting Toolkit on page 71 HP Service Pack for ProLiant on page 72 Online and Offline HP Smart Update Manager on page 72 Online and Offline HP ROM Based Setup Utility on page 73 Offline Array Configuration Utility on page 75 Online and Offline Option ROM Configuration for Arrays on page 76 Offline ROMPaq utility on page 76 Offline HP product QuickSpecs For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP Product Bulletin website http www hp com go productbulletin HP iLO Management Engine The HP iLO Management Engine is a set of embedded management features supporting the complete lifecycle of the server from initial deployment through ongoing management HP iLO The iLO 4 subsystem is a standard component of selected HP ProLiant servers that simplifies initial server setup server health monitoring power and thermal optimization and remote server administration The iLO 4 subsystem includes an intelligent microprocessor secure memory
6. Service Packs 71 shipping carton contents 27 site requirements 24 Smart Update Manager 66 71 software 77 space and airflow requirements 24 specifications environmental 84 specifications power 84 specifications server 84 SPP 71 standard ECC 48 static electricity 83 storage controller 39 system battery 79 80 system board components 9 system configuration settings 10 76 system maintenance switch 10 system keeping current 76 T T 10 T 15 Torx screwdriver 14 technical support 77 87 technology services 77 telephone numbers 87 temperature requirements 24 84 TMRA recommended ambient operating temperature 24 TPM connector 9 troubleshooting resources 79 Trusted Platform Module TPM 53 56 U UID LED 7 8 uninterruptible power supply UPS 25 updating the system ROM 76 USB connectors 6 7 USB support 75 utilities deployment 66 70 72 V ventilation 23 Version Control 77 video connector 8 Virtualization option 77 W warnings 25 26 Index 103 warranty information 82 website HP 87 weight 84 Index 104
7. allow the drives and the internal system components to cool before touching them AA Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage 1 Power down the server on page 15 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Do one of the following o Extend the server from the rack on page 15 o Remove the server from the rack on page 17 4 Open the access panel latch slide the access panel to the rear of the chassis and then remove the access panel If the access panel latch is locked use a T 15 Torx screwdriver to unlock the latch Install the access panel 1 Place the access panel on top of the server with the access panel latch open Allow the panel to extend past the rear of the server by approximately 1 25 cm 0 5 inch Operations 18 2 Close the access panel latch The access panel slides to a closed position 3 Usea T 15 Torx screwdriver to tighten the access panel latch screw Remove the air baffle Z CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Power down the server on page 15 2 Remove the power from the server a Disconnect the power cord from the power s
8. and a dedicated network interface This design makes iLO 4 independent of the host server and its operating system Software and configuration utilities 67 iLO 4 enables and manages the Active Health System on page 68 and also features Agentless Management All key internal subsystems are monitored by iLO 4 SNMP alerts are sent directly by iLO 4 regardless of the host operating system or even if no host operating system is installed HP Insight Remote Support software on page 71 is also available in HP iLO with no operating system software drivers or agents Using iLO 4 you can do the following e Access a high performance and secure Remote Console to the server from anywhere in the world e Use the shared iLO 4 Remote Console to collaborate with up to six server administrators e Remotely mount high performance Virtual Media devices to the server e Securely and remotely control the power state of the managed server e Have true Agentless Management with SNMP alerts from iLO 4 regardless of the state of the host server e Access Active Health System troubleshooting features through the iLO 4 interface e Subscribe to HP Insight Remote Support software without installing any drivers or agents For more information about iLO 4 features which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license see the iLO 4 documentation on the Documentation CD or on the HP website http www hp com go ilo docs Active He
9. ima Description Item Description The serial number iLO information pull tab is double sided The top side shows the server serial number and the reverse side shows the default iLO account information The same information is printed on a label attached to the chassis Component identification 6 Front panel LEDs and buttons fon pepin aa 1 Health LED Solid green Normal Flashing amber System degraded Flashing red 1 Hz cycle per sec System critical Fast flashing red 4 Hz cycles per sec Power fault 2 NIC status LED Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off No network activity UID button LED Solid blue Activated Flashing blue 1 Hz cycle per sec Remote management or firmware upgrade in progress Off Deactivated Power On Standby button Solid green System on and system power LED Flashing green 1 Hz cycle per sec Performing power on sequence Solid amber System in standby Off No power present To identity components in a degraded or critical state see the LO BIOS logs and the server troubleshooting guide Facility power is not present power cord is not attached no power supplies are installed power supply failure has occurred or the power button cable is disconnected Rear panel components ltem beseripion 4 Slot 2 PCle3 x8 4 1 e Vio comedor OO CN CE Component identification 7 Des
10. richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pud comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilitat beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vorne
11. 39 crash dump analysis 11 customer self repair CSR 87 D DC power specifications 85 DC power supply 64 85 diagnostic tools 66 69 75 dimensions and weight 84 DIMM identification 47 DIMM population guidelines 49 DIMM slot locations 10 DIMMs installing 49 DIMMs single and dualrank 48 documentation feedback 99 drive cabling 57 drive LEDs 11 drive numbering 11 drivers 76 drives 11 36 drives determining status of 11 drives installation guidelines 37 drives installing 37 electrical grounding requirements 25 electrostatic discharge 83 enabling the Trusted Platform Module 56 environmental requirements 23 84 environmental specifications 84 Erase Utility 66 69 error messages 79 Ethernet connections 32 EuroAsian Economic Commission 82 expansion board options 50 expansion slot definitions 8 extending server from rack 15 F fan module locations 13 FBWC module 41 FBWC module LEDs 12 firmware 77 Foundation Care Services 77 front I O cabling 65 front panel buttons 7 Index 101 front panel components 6 front panel LEDs 7 G grounding methods 83 grounding requirements 25 H hardware options installation 27 36 health driver 75 health LED 7 help resources 87 hot plug drive installing 38 HP Care Pack Services 23 77 HP Collaborative Support 77 HP contact information 87 HP Insight Diagnostics 69 HP Insight Remote Support software 70 77 HP Proactive Care 77 HP Service Pack for Pr
12. 75 in Temperature requirements To ensure continued safe and reliable equipment operation install or position the system in a well ventilated climate controlled environment The maximum recommended ambient operating temperature TMRA for most server products is 35 C 95 F The temperature in the room where the rack is located must not exceed 35 C 95 F Z CAUTION To reduce the risk of damage to the equipment when installing third party options Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits e Do not exceed the manufacturer s TMRA Setup 24 Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians This equipment is designed to operate in installations covered by NFPA 70 1999 Edition National Electric Code and NFPA 75 1992 code for Protection of Electronic Computer Data Processing Equipment For electrical power ratings on options refer to the product rating label or the user documentation supplied with that option Z WARNING To reduce the risk of personal injury fire or damage to the equipment do not overload the AC supply branch circuit that provides power to the rack Consult the electrical authority having jurisdiction over wiring and installation requirements of your f
13. Guide on the HP website http www hp com go proliantgen8 docs e To install HP Insight Remote Support and enable HP Insight Online see the HP Insight Online Integrated Solution and Management Setup Guide on the HP website http www hp com go proliantgen8 docs Scripting Toolkit The Scripting Toolkit is a server deployment product that enables you to build an unattended automated installation for high volume server deployments The Scripting Toolkit is designed to support ProLiant BL ML Software and configuration utilities 71 DL and SL servers The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process The Scripting Toolkit provides a flexible way to create standard server configuration scripts These scripts are used to automate many of the manual steps in the server configuration process This automated server configuration process cuts time from each deployment making it possible to scale rapid high volume server deployments For more information and to download the Scripting Toolkit see the HP website http www hp com go ProLiantSTK HP Service Pack for Proliant SPP is a release set that contains a comprehensive collection of firmware and system software components all tested together as a single solution stack for HP Proliant servers their options BladeSystem enclosures and limited HP external storage SPP
14. UE TS DA NOG 8398 UYET UIT AH 24 AT FEICS TES OG ASSO HASASUC NG 212 SO HES HP MHA SAYA FE MBIA BAA AA CSR HSS ASSO Fel7t 715 9102 BASHA HP AS TES HE ASA SHO APSA DAS FUSS SUC CR FEAE F IN SFI VEL 2A 4 Fet OF APSO UG FE NGA HPO 01 FEI DAG 288 JF 0 4H 401 et SSH Y JAH II SALT MG HI et MEN APSO HE 0 TEST DA AE Felt 7155 HE BA GU O SH APS Att HPO 01 TES WAS 23 BF ASA TALS AZO HYE LS MH A F Hol met AE HS RO Wall7t 752 WSC a OG HP FSS 24 MI SIGE SAS ASUC HPE WSAAS 24 238 Ho SL MHA ASAAS Sa TES MASA sta UU 0128 352 Illustrated Parts Catalog No 2 7 HA S O U L Ct CSR SSE MD SHS NA 22410 Ho 82 OS SAA HHO 7557S BSO O Fo ALI AAA 2210 Hga 82 FI Hgo APSE AHOH YA ET AND oH SO ASH Fo USC TRO HRSA HP 7S AS MET BISING MF J IP Ase CSS SAAC HPE 280 Ay st FES HPS Pero Of SH A FE CSR DA FED S HSE AAO NG PIC BBO BY st TES HPS PRO ch APO ABE 7 2 SH SAA 21 5SY JO HPS Pero OF SLI CH o Y 280 LYS HEL ASE ZA MRO 20 AA ASA PIA Pero OF SLC 430 Bray St SES HESA NE 839 HPI WA HHO Hoy HES APS UEU 24 A F2 O SS HPE DE L UTE HE Hgg PEA 088 SSAA Y AoW AHAS EYE HP 24 AT Fe 227801 St AA St USES 20112 MA 2 ASU 29YSGHANS 50 NAG KE 1240 CHA HP 2 ASO E hitp www hp com go selfrepair S H ASA S Support and other resources 95 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADM Advanced Data Mirroring AMP Advanced Memory Protection ASR Automat
15. en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website hitp www hp com go selfrepair Reparo feito pelo cliente Os produtos da HP sao projetados com muitas pecas para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pegas com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servico da HP concluir que o reparo pode ser efetuado pelo uso de uma peca CSR a pe a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pe as CSR Obrigat ria Pecas cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pecas ser o cobradas as despesas de transporte e m o de obra do servico Support and other resources 92 Opcional Pe as cujo reparo feito pelo cliente opcional Essas pecas tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou nao a cobranca de taxa adicional dependendo do tipo de servico de garantia destinado ao produto OBSERVACAO Algumas pecas da HP nao sao projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a peca Essas pecas est o iden
16. has several key features for updating HP ProLiant servers Using HP SUM as the deployment tool SPP can be used in an online mode on a Windows or Linux hosted operating system or in an offline mode where the server is booted to the ISO so that the server can be updated automatically with no user interaction or updated in interactive mode For more information or to download SPP see the HP website http www hp com go spp HP Smart Update Manager HP SUM is included in many HP products for installing and updating firmware and software on HP ProLiant servers HP SUM provides a GUI and a command line scriptable interface for deployment of firmware and software for single or one to many HP ProLiant servers and network based targets such as iLOs OAs and VC Ethernet and Fibre Channel modules Key features of HP SUM include e Dependency checking which ensures appropriate installation order and dependency checking between components e Intelligent deployment of only required updates e Simultaneous firmware and software deployment for multiple remote targets in both GUI and CLI modes e Improved deployment performance e Local online deployment of HP ProLiant servers and enclosures e Remote one to many online deployment of HP ProLiant servers and enclosures e Local offline firmware deployments with HP Support Pack for ProLiant deliverables e Remote offline deployment when used with the Scripting Toolkit HP ProLiant Gen8 and later LO V
17. indicate successful Self Test completion For more information on the location of the switch LEDs and their behavior during the Self Test process see the switch documentation Completing the switch setup After the Ethernet cable connection is made check the network LED status on both the server and the switch to confirm successful connection e In the server front panel the NIC status LED Solid green e Inthe switch the Link Act LED on the network connector used Initially solid green to indicate successful connection and then flashing green to indicate active communication with the network Setup 35 Hardware options installation Introduction If more than one option is being installed read the installation instructions for all the hardware options and identify similar steps to streamline the installation process Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Z CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge Security bezel option The security bezel helps prevent unauthorized physical access to the front panel components Install the security bezel and then lock it with the key provided with the kit The security bezel is only supported in servers that have the quick release lev
18. known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang At the same time the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system You can disable ASR from the System Management Homepage or through RBSU USB support HP provides standard USB 2 0 support standard USB 3 0 support and legacy USB support Standard support is provided by the OS through the appropriate USB device drivers Software and configuration utilities 76 Before the OS loads HP provides support for USB 2 0 devices through legacy USB support which is enabled by default in the system ROM USB 3 0 ports are not functional before the OS loads The native OS provides USB 3 0 support through appropriate xHCI drivers Legacy USB support provides USB functionality in environments where USB support is not available normally Specifically HP provides legacy USB functionality for the following e POST e RBSU e Diagnostics e DOS e Operating environments which do not provide native USB support Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support The server has a single ROM that acts as two separa
19. lost if the cable is detached when the amber LED is still flashing IMPORTANT The capacitor pack might have a low charge when installed If the pack does have low charge a POST error message appears when the server is powered up indicating that the capacitor pack is temporarily disabled No action is necessary The internal circuitry automatically recharges the capacitors and enables the capacitor pack This process might take up to 4 hours During this time the cache module functions properly but without the performance advantage of the capacitor pack Installing a storage controller iy IMPORTANT For additional installation and configuration information see the documentation that ships with the option To install the component 1 2 Power down the server on page 15 Remove the power from the server a b Disconnect the power cord from the power source Disconnect the power cord from the server Do one of the following o o Extend the server from the rack on page 15 Remove the server from the rack on page 17 Remove the access panel on page 18 Remove the PCI riser cage on page 20 Hardware options installation 40 10 11 12 13 14 15 16 17 If you intend to use an FBWC module and capacitor pack install these options now Installing the FBWC module and capacitor pack on page 41 Install the storage controller in the riser board slot 1 Expansion board options
20. on page 50 Connect all necessary internal cables to the storage controller For internal drive cabling information see Storage cabling Install the PCI riser cage on page 21 Install the access panel on page 18 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 27 Install the drives Drive options on page 36 Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank Connect all necessary external cables to the storage controller For more information on these cabling requirements see the documentation that ships with the option Connect the peripheral devices to the server Connect the power cord to the server Connect the power cord to the power source Power up the server on page 15 For more information about the controller and its features see the HP Smart Array Controllers for HP Proliant Servers User Guide on the HP website http www hp com support SAC UG ProliantServers en To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http www hp com support CASAC RG en Installing the FBWC module and capacitor pack Z CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up T
21. on the bottom edge of the memory module with the keyed surface of the DIMM slot and then fully press the memory module into the slot until the latches snap back into place Install the air baffle on page 20 Install the access panel on page 18 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 27 Connect the peripheral devices to the server Connect the power cord to the server Connect the power cord to the power source Power up the server on page 15 After installing the DIMMs to configure memory protection mode use RBSU HP ROM Based Setup Utility on page 73 Expansion board options The server has both full height and low profile expansion slots for controller option installation PCle riser board slot definitions on page 8 Controller options with internal cable connections should be installed in the full height riser board slot 1 For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP Product Bulletin website http www hp com go productbulletin Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed To install the component 1 2 Power down the server on page 15 Remove the power from the ser
22. or components require an older version For more information see Keeping the system current on page 77 For more information on using these installation methods see the HP website http www hp com go ilo Powering on and selecting boot options 1 Connect the Ethernet cable Press the Power On Standby button 3 During the initial boot o To modify the server configuration ROM default settings press F9 when prompted from the start up sequence to enter the RBSU By default RBSU runs in the English language o If you do not need to modify the server configuration and are ready to install the system software press F10 to access Intelligent Provisioning NOTE If an HP Smart Array controller has been added or is embedded in the system the controller defaults to a RAID configuration based on the size and number of hard drives installed For more information on modifying the controller default settings see the documentation on the Documentation CD For more information on automatic configuration see the HP ROM Based Setup Utility User Guide on the Documentation CD or the LO Management Engine Information Library http www hp com go ilomgmtengine docs Registering the server To experience quicker service and more efficient support register the product at the HP Product Registration website http register hp com Setup 31 Setting up the HP PS1810 24G Switch optional If you intend to use the server with the companio
23. prompt you for confirmation of settings before you exit the utility To change a selected setting you must select a different setting and press the Enter key Default configuration settings are applied to the server at one of the following times e Upon the first system power up e After defaults have been restored Default configuration settings are sufficient for proper typical server operation but configuration settings can be modified using RBSU The system will prompt you for access to RBSU with each power up Auto contiguration process The auto configuration process automatically runs when you boot the server for the first time During the power up sequence the system ROM automatically configures the entire system without needing any intervention During this process the ORCA utility in most cases automatically configures the array to a default setting based on the number of drives connected to the server NOTE If the boot drive is not empty or has been written to in the past ORCA does not automatically configure the array You must run ORCA to configure the array settings Software and configuration utilities 73 NOTE The server may not support all the following examples Drives installed RAID level fit Jj Rao 2 RAID 1 3 4 5 or 6 3 4 5 or 6 RAID 5 More than _ 10 Nome To change any ORCA default settings and override the auto configuration process press the F8 key when prompted For more informa
24. software support for ProLiant servers For information about specific versions of a supported operating system see the HP website http www hp com go ossupport HP Technology Service Portfolio HP Technology Services offers a targeted set of consultancy deployment and service solutions to meet the support needs of most business and IT environments Foundation Care services Delivers scalable hardware and software support packages for HP ProLiant server and industry standard software You can choose the type and level of service that is most suitable for your business needs HP Collaborative Support With a single call HP addresses initial hardware and software support needs and helps to quickly identify if a problem is related to hardware or software If the problem is related to hardware HP resolves the problem according to service level commitments If the reported incident is related to an HP software product or a supported third party software product and cannot be resolved by applying known fixes HP contacts the third party vendor and creates a problem incident on your behalf HP Proactive Care For customers running business critical environments where downtime is not an option HP Proactive Care helps to deliver high levels of availability Key to these service options is the delivery ot proactive service management tools to help you avoid the causes of downtime If a problem arises then HP offers advanced technical response
25. the HP website http www hp com go spp download Software and configuration utilities 77 To locate the drivers for a particular server go to the HP website http www hp com go hpsc and click on Drivers Software amp Firmware Then enter your product name in the Find an HP product field and click Go Software and firmware Software and firmware should be updated before using the server for the first time unless any installed software or components require an older version For system software and firmware updates download the SPP HP Service Pack for ProLiant on page 72 from the HP website http www hp com go spp Version control The VCRM and VCA are web enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise e VCRM manages the repository for SPP Administrators can view the SPP contents or configure VCRM to automatically update the repository with internet downloads of the latest software and firmware from HP e VCA compares installed software versions on the node with updates available in the VCRM managed repository Administrators configure VCA to point to a repository managed by VCRM For more information about version control tools see the HP Systems Insight Manager User Guide the HP Version Control Agent User Guide and the HP Version Control Repository User Guide on the HP website http www hp com go hpsim HP operating systems and virtualization
26. to the server Connect the power cord to the power source Power up the server on page 15 Hardware options installation 51 Internal USB connector option To install the component 1 Power down the server on page 15 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Do one of the following o Extend the server from the rack on page 15 o Remove the server from the rack on page 17 Remove the access panel on page 18 Install the internal USB connector 6 If an expansion board is installed in the riser board slot 1 remove the PCI riser cage on page 20 7 Connect the internal USB connector cable a Route the cable behind the capacitor pack holder b Connect the cable to the system board internal USB connector Hardware options installation 52 10 11 12 13 14 c Use the chassis cable clip to secure the excess length of the internal USB connector cable If removed install the PCI riser cage on page 21 Install the access panel on page 18 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 27 Connect the peripheral devices to the server Connect the power cord to the server Connect the power cord to the power source Power up the server on page 15 HP Trusted Platform Modul
27. 15 kg 253 lb can stand more than 2 1 m 7 ft tall and might become unstable when being moved on its casters e Never stand in front of the rack when it is rolling down the ramp from the pallet Always handle the rack from both sides Setup 26 Z WARNING To reduce the risk of personal injury or damage to the equipment adequately stabilize the rack before extending a component outside the rack Extend only one component at a time A rack may become unstable if more than one component is extended Z WARNING When installing a server in a telco rack be sure that the rack frame is adequately secured at the top and bottom to the building structure Identifying the contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server The contents of the server shipping carton include e Server e Power cord e Printed setup documentation Documentation CD and software products e Rack mounting hardware kit and documentation optional You need the following items for some procedures e T 25 Torx screwdriver only when the quick release lever type rack ear option is installed e T 10 1 15 Torx screwdriver on page 14 e Hardware options e Operating system or application software Installing hardware options Install any hardwa
28. 48 General DIMM slot population guidelines The server supports two memory channels with two DIMM slots per channel o Memory channel 1 consists of the two DIMMs that are closest to the processor o Memory channel 2 consists of the two DIMMs that are located farthest from the processor White DIMM slots denote the first slot of a channel 3 A 1 B The server supports up to 32 GB of system memory using four 8 GB 1600 MT s ECC UDIMMs When installing DIMMs o Populate the DIMM slots in this sequence 3 A 1 B 4 C 2 D o Use only HP qualified DIMMs The server does not support RDIMMs and LRDIMMs The minimum DIMM requirement to make this server bootable is a DIMM in slot 3 A For DIMM spare replacement install the DIMMs per slot number as instructed by the system software For detailed memory configuration rules and guidelines use the Online DDR3 Memory Configuration Tool on the HP website http www hp com go ddr3memory configurator Installing a DIMM 1 2 Power down the server on page 15 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server Do one of the following o Extend the server from the rack on page 15 o Remove the server from the rack on page 17 Remove the access panel on page 18 Remove the air baffle on page 19 Open the DIMM slot latches Hardware options installation 49 7 8 9 10 Align the notch
29. A BARKE HP ARER BARA UA Bid AGE HE HP SERRE FARO CSR MBH AIS AAT EY PIB BA EE AS A G DA AB IE HP MRK HSA HRA AAR ESA HP ABATE MAEM ERAIRA GH EH 5 VIKER 14 HIERBEI HP RD AO ET OBEP 89 0 2 R h ANA ACA AIRE MRA BEAST fk BARER HP TRE SERIE NERE KARIT HP OGGE TE ERIE FN EPER EEA FE RR KIS AR HP SAB THEMES 18506 2 tb AR SEERE BAILEN BATH Wa HP Pah http www hp com go selfrepair ER AITES HP RET TETS SA BTTHHEs CSR NEON gt Wh BPS FJALER EX ARNE o ROR IE SS BTRAR HP E8 HP BRISTER RES TE REE RES TFR A AR CSR E HARER gt Bll HP HERE HEGE IR gt CSR SAD ARMEEN R A EF 807 HEAT ER AE EREE o RIER HP IBABA HP HS GPU BUI ARIS AT ASAI INE BLS EAA o BED EF ET HHEPT ER AEE ERA o EE NERE AMSA AHEZA gt NG 4 KL R HP BSR gt BITRE ELLEN EE BJERTNES gt mist HULE RE EANREIRIE HAM gt MERE Rt HP SARS HES ATRAEN BASEPRE H FE BEN RIS HER FAS BEER I BETA As FETA AS RE eat AA Fe CSR PH FALE A LURES gt EBA FAN S AGE gt BIR AEB RAIDER gt FETE KEN gt TAE VHP RASTROS gt PERMITA A AE ABE NATH E LARA gt HP ABER CSR ADA EA AER EBA SR HP gt BASA EA CARA 5 ALFER RARA ARO HP FRA 4 DA BRO NSA KAMARA BATI GBS gt IRR ARSIRAS 4 gt HP FIRER AGANE HPA ATEN gt HPA AMAR RADAR AEE EAA RE MERA gt MG HP R ATA REN gt RE IAEA ERFAR gt FER HP 48 YE http www hp com go selfrepair Support and other resources 94 T4 ME qe HP HEL PE AVS FEA SHO
30. BSU by rebooting the server and then pressing F8 during POST 2 Under the Network menu select the NIC and TCP IP option File ANg User Settings Network configuration _ Setup 33 3 5 6 7 Hit SPACE to change this setting A Set the Network Interface Adapter field to Shared Network Port LOM etwork Configuration MAC Address 10 60 4b 92 10 a6 Network Interface Adapter hared Network Port LOM Virtual LAN Disabled DHCP assigned IP Address 16 153 112 84 DHCP assigned Subnet Mask 255 255 254 0 DHCP assigned Gateway IP Address 16 153 112 1 F10 Save ESC Cancel To save the change press F10 To close the iLO RBSU under the File menu select the Exit option Connect an Ethernet cable to the switch and then connect the cable to a network jack Connect an Ethernet cable to the server NIC 1 shared iLO connector and then connect the cable to any switch network port Completing the switch Self Test 1 Connect the power adapter to the switch Connect the power adapter to the AC power source Check the status of the switch Power LED This LED is solid green to indicate that the power connection is established Check the status of the following switch LEDs Setup 34 o link Act LED on the switch network port that is being used Initially solid green to indicate successful connection and then flashing green to indicate active communication with the network o Fault LED Remains off to
31. HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility boot the server using Intelligent Provisioning on page 69 HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility see the HP website http www hp com servers diags HP Insight Diagnostics Online Edition is also available in the SPP For more information see the HP website http www hp com go spp download HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 70 provides survey functionality that gathers critical hardware and software information on ProLiant servers This functionality supports operating systems that are supported by the server For operating systems supported by the server see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every Intelligent Provisioning assisted HP Insight Diagnostics installation or it can be installed through the SPP HP Service Pack for
32. HP Proliant DL320e Gen8 v2 Server User Guide Abstract This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 718997 001 June 2013 Edition 1 Copyright 2013 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Contents KA AA a ba 6 Front panel COMPOMENTS csscceessscesssceceececseeeceseeecsseeecseeeeseeeceseeessseeeeseeecsseeecseeceseescsseeecsuecesseeeseeeessseeessaess 6 Front panel LEDs and buttons 7 Rear panel components ccccecesscessseecssececsseeceseeecsseeeseeecsseeeceseceeseeesseeeceseeecseeeesseeecsseeecsseceseeecsseeessseeessaees 7 Rear panel LEDs and buttons ccccccccecesscessseecseceesseeesseeecsseeeeseeecseeesseeesseeeseseeesseeesseesesseeesseeesnsesesseeeesseees 8 a A 8 System board components cccccessceesseceesececsececsseeeeseeecsseceseseeeeeeece
33. NING To reduce the risk of personal injury or equipment damage be sure that the rack is adequately stabilized before extending a component from the rack 5 Do one of the following o If the server is using a thumbscrew type rack ear loosen the thumbscrews o If the server is using a quick release lever type rack ear use a T 25 Torx screwdriver to loosen the screws located inside the lever housing 6 Extend the server on the rack rails until the server rail release latches engage Z WARNING To reduce the risk of personal injury be careful when pressing the server rail release latches and sliding the server into the rack The sliding rails could pinch your fingers 7 After performing the installation or maintenance procedure press the rack rail release latches and then slide the server into the rack For more information see the documentation that ships with the rack mounting option Operations 16 8 Connect the peripheral devices to the server Connect the power cord to the server 10 Connect the power cord to the power source 11 Install the rack rail cable ties Installing the rack rail cable ties on page 29 Remove the server from the rack Z WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling e Get help to lift and stabilize the product during installation or
34. Proliant on page 72 Erase Utility Z CAUTION Perform a backup before running the System Erase Utility The utility sets the system to its original factory state deletes the current hardware configuration information including array setup and disk partitioning and erases all connected hard drives completely Refer to the instructions for using this utility Use the Erase Utility to erase hard drives and Active Health System logs and to reset RBSU settings Run the Erase Utility if you must erase the system for the following reasons e You want to install a new operating system on a server with an existing operating system e You encounter an error when completing the steps of a factory installed operating system installation To access the Erase Utility click the Perform Maintenance icon from the Intelligent Provisioning home screen and then select Erase Run the Erase utility to e Do not erase does not erase hard drive operations e Reset erases the master boot record for the hard drives so they are no longer bootable e Secure erase performs an overwrite pattern erase so no data is recoverable After selecting the appropriate option click Erase Selected A Confirm Erase window is displayed prompting you to confirm or cancel the Erase Software and configuration utilities 70 HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the install
35. RI LILIVATAMBYAOBM BRBMIMOT FE LEHBRAMPIKLAHAER EE SN DEE Ik TOBEY ERI SRBRESUVAFBME SRICRENETF FR DASI LVILIVATHERCH gt AMBR COMMENDAZVI LILIVAPT RCS HERIT ODL 4 L 6 HEREAHPISIE NE AEE INDIE SIE BHU LETFONRICBREN SRY EAZNBORAAIM BUTS ARBREBBLCTWKE lt CER lt REV EAFSHDIEHTEET E HPHRRO MOMMIL AASY LILIVAPTACLHVECA RRORMRERRT ARICA HE FoIEHPE RFE I D 3 UE N DEE HVET MaA OFITI SBBRMAAZSYI LILIVAP BYAATAHDENTKENTUETF MAAN TAAS htc ko Tit CARAMBA RA IBC KRALE Eh KILITI BMRB AE ABN EL CEILKY AAEE lt lt KIICHAT SCE RMAC AMHVET I R HAVET EEI HPOBBRABOI BRL TOKENS RHBMNBECT KIN ALEF KRAO CSRAB E AAC MAA EHP RAT SVPBMHASMDEIMDMRRENTWET MAB ae E HPISGE EF oMBMHSBSAlL HERA ASFA NA MMAR eHPIORALTCE SL Mim eR 23 535411 BULRORARICBBERCCEICANTCESL MIA ARA UI HPA gt RAE HABRENEF HARIAN Y A TPO BIIE HPSEHEKOMRRABESHAIBL HATS CECE SHPBASHEBELET Support and other resources 93 ZP RITE HP 7 JETS EP AITHE CSR BB DURA REA EE AG ME RA ARES RAE A IR AE MRA UTR HP GX HP BRA RARE STENE WATER BERR CSR RRRS HP IG BEIT AED AE ARETE APRA CSR BBE ITER EREA UMATE MRK HP SHAH MDA GARE LTE REMATE o B R ER ALGER ET ATEN AEREA ZA EA ATE Fit MRE EX HP ABEREA DARE A BA IBENTA HP A SEKTEN BELE Minn FA HE KE HP ERRE IT HA RSPR BIT ATMERARENBE HP FRIES RAHE FRAME REMAFERMARMAR PHILA AG CSR BERBER TILER AI GUATE SANN RINSE ERWIN WEY ARMA AA BEARRA REZ
36. TA Y cable Four bay SFF drive model uses the HP 750 W CS 48 V DC Power Supply mr LM Cabling 62 Description Common end of the optical drive SATA Y cable 4 pin power connector of the optical drive SATA Y cable SATA connector of the optical drive SATA Y cable Power supply cabling HP 300 W Integrated Power Supply cabling e Two bay LFF hot plug drive model me ML ped laste 0 Lo tem Description 24 pin system board power cable 4 pin system board power cable Cabling 63 e Twobay LFF non hot plug drive model fon pe ooo 24 pin system board power cable 4 pin system board power cable e Four bay SFF hot plug drive model CC 24 pin system board power cable 4 pin system board power cable Cabling 64 HP 750 W CS 48 V DC Power Supply with PDB cabling U U occ Description 4 pin system board power cable 26 pin PDB cable 24 pin system board power cable Cabling 65 Front I O board cabling Cabling 66 Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode offline mode or in both modes Software or configuration utility
37. UTION To prevent improper cooling and damage to the equipment do not block the ventilation openings When vertical space in the rack is not filled by a server or rack component the gaps between the components might cause changes in airflow through the rack and across the servers To maintain airflow cover all gaps with blanking panels CAUTION Always use blanking panels to fill empty vertical spaces in the rack This arrangement ensures proper airflow Using a rack without blanking panels results in improper cooling that can lead to thermal damage The 9000 and 10000 series racks provide proper server cooling from flow through perforations in the front and rear doors that provide 64 open area for ventilation CAUTION When using a Compaq branded 7000 series rack install the high airflow rack door insert PN 327281 B21 for 42U rack PN 157847 B21 for 22U rack to provide proper front to back airflow and cooling Z CAUTION Ifa third party rack is used observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment e Front and rear doors If the 42U rack includes closing front and rear doors you must allow 5 350 sq cm 830 sq in of holes evenly distributed from top to bottom to permit adequate airflow equivalent to the required 64 percent open area for ventilation e Side The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm 2
38. Y cable through the cable management partition and then connect the cable to the system board SATA connector d Secure the excess length of the Y cable on the front left corner of the power supply Hardware options installation 45 10 11 12 13 Two bay LFF drive model uses the HP 300 W Integrated Power Supply Four bay SFF drive model uses the HP 750 W CS 48 V DC Power Supply Y 4 eb il f Ji H FS pa O KO a aa Da Huk EE P o LO pL Install the access panel on page 18 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 27 Connect the peripheral devices to the server Connect the power cord to the server Connect the power cord to the power source Power up the server on page 15 Hardware options installation 46 Memory options The server memory subsystem supports UDIMMs only UDIMMs represent the most basic type of memory module and offer lower latency and relatively low power consumption but are limited in capacity The server supports dual rank PC3 10600E PC3 12800E DDR3 ECC DIMMs operating at 1333 MHz or 1600 MHz speed Memory speed depends on the type of processor and the number of DIMMs installed in the server Installed DIMMs can operate at either 1600 MT s or 1333 MT s For more information see the technical specification of the inst
39. acility ZA CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure When installing more than one server you may need to use additional power distribution devices to safely provide power to all devices Observe the following guidelines e Balance the server power load between available AC supply branch circuits e Donot allow the overall system AC current load to exceed 80 of the branch circuit AC current rating e Do not use common power outlet strips for this equipment e Provide a separate electrical circuit for the server Electrical grounding requirements The server must be grounded properly for proper operation and safety In the United States you must install the equipment in accordance with NFPA 70 1999 Edition National Electric Code Article 250 as well as any local and regional building codes In Canada you must install the equipment in accordance with Canadian Standards Association CSA C22 1 Canadian Electrical Code In all other countries you must install the equipment in accordance with any regional or national electrical wiring codes such as the International Electrotechnical Commission IEC Code 364 parts 1 through 7 Furthermore you must be sure that all power distribution devices used in the installati
40. ager Optionally customers using HP Operations Manager or SAP Solution Manager to manage their environment can integrate these platforms easily to create a single view This software is also optimized to deliver Mission Critical Services through additional features For more information about the Insight Remote Support Advanced software see the HP website http www hp com go insightremotesupport The HP Insight Remote Support Release Notes detail the prerequisites supported hardware and associated operating systems The release notes are available on the HP website http www hp com go insightremotesupport docs HP Insight Remote Support is included as part of HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Online HP Insight Online is a new capability of the HP Support Center portal Combined with HP Insight Remote Support 7 x it automatically aggregates device health asset and support information from iLO Management Engine with contract and warranty information and then secures it in a single personalized dashboard that is viewable from anywhere at any time The dashboard organizes your IT and service data to help you understand and respond to that information more quickly With specific authorization from you an authorized HP Channel Partner can also view your IT environment remotely at HP Insight Online e For more information about using HP Insight Online see the HP Insight Online Getting Started
41. air is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a custo
42. aking this precaution ensures that the system does not erroneously mark the external drives as failed when the server is powered up To install the component 1 2 Power down the server on page 15 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server Do one of the following o Extend the server from the rack on page 15 o Remove the server from the rack on page 17 Remove the access panel on page 18 Remove the PCI riser cage on page 20 Install the capacitor pack a Open the capacitor pack holder Hardware options installation 41 b Position the capacitor pack in the holder c Close the capacitor pack holder Z CAUTION When connecting or disconnecting the capacitor pack cable the connectors on the cache module and cable are susceptible to damage Avoid excessive force and use caution to avoid damage to these connectors 7 Connect the capacitor pack cable to the cache module Hardware options installation 42 8 Install the cache module on the storage controller 9 Install the storage controller Installing a storage controller on page 40 10 Install the PCI riser cage on page 21 11 Use the chassis cable clip to secure the excess length of the capacitor pack cable Ine KE 12 Install the access panel on page 18 13 Do one of the following o Slide the server into the rack o Ins
43. alled processor HP SmartMemory HP SmartMemory introduced for Gen8 servers authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes Qualified memory is performance tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software Certain performance features are unique with HP SmartMemory The industry supports UDIMM at 2 DIMMs per channel at 1066 MT s HP SmartMemory supports 2 DIMMs per channel at 1333 MT s or 25 greater bandwidth DIMM identification To determine DIMM characteristics use the label attached to the DIMM and the following illustration and table HP 8GB 2Rx8 PC3L 10600R 9 08 HP GB 2Rx8 PC3L 10600R 9 08 van Declan pein e IR men rank 2R Dual rank 4R Quad rank Hardware options installation 47 vem ppescipton Description Definition XB x8 8 bit JJ eee rating L Low voltage 1 35v U Ultra low voltage 1 25v Blank or omitted Standard Memory speed 12800 1600 MT s 10600 1333 MT s 8500 1066 MT s DIMM type R RDIMM registered E UDIMM unbuffered with ECC L LRDIMM load reduced H HDIMM HyperCloud For the latest supported memory information see the QuickSpecs on the HP website http h1 8000 www1 hp com products quickspecs ProductBullet
44. alth System HP Active Health System provides the following features e Combined diagnostics tools scanners e Always on continuous monitoring for increased stability and shorter downtimes e Rich configuration history e Health and service alerts e Easy export and upload to Service and Support The HP Active Health System monitors and records changes in the server hardware and system configuration The Active Health System assists in diagnosing problems and delivering rapid resolution when server failures occur The Active Health System collects the following types of data e Server model e Serial number e Processor model and speed e Storage capacity and speed e Memory capacity and speed e Firmware BIOS HP Active Health System does not collect information about Active Health System users operations finances customers employees partners or data center such as IP addresses host names user names and passwords HP Active Health System does not parse or change operating system data from third party error event log activities such as content created or passed through by the operating system Software and configuration utilities 68 The data that is collected is managed according to the HP Data Privacy policy For more information see the HP website http www hp com go privacy The Active Health System log in conjunction with the system monitoring provided by Agentless Management or SNMP Pass thru provides continuous monitoring
45. appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agree Ces pi ces sont identifi es par la mention Non dans le Catalogue illustre Les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la piece de rechange CSR HP precise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cing 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se reserve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et determine la soci t de courses ou le transporteur utiliser Support and other resources 89 Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agree local Pour plus d informations sur ce programme en Amerique du Nord consultez le site Web HP http www hp com go selfrepair Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggi
46. ated during Bitlocker setup and can be saved and printed after BitLocker is enabled When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retaining the recovery key password e Always store the recovery key password in multiple locations e Always store copies of the recovery key password away from the server e Do not save the recovery key password on the encrypted hard drive Enabling the Trusted Platform Module When prompted during the start up sequence access RBSU by pressing the F9 key From the Main Menu select Server Security From the Server Security Menu select Trusted Platform Module From the Trusted Platform Module Menu select TPM Functionality Select Enable and then press the Enter key to modify the TPM Functionality setting Press the Esc key to exit the current menu or press the F10 key to exit RBSU Reboot the server Enable the TPM in the OS For OS specific instructions see the OS documentation ZN CAUTION When a TPM is installed and enabled on the server data access is locked if you fail to follow the proper procedures for updating the system or option firmware replacing the system board replacing a hard drive or modifying OS application TPM settings o 3h AS For more information on fir
47. ation or upgrade of your product and to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your product s service level Notifications may be sent to your authorized HP Channel Partner for onsite service if configured and available in your country The HP Insight Remote Support software extends the HP enterprise remote support portfolio for customers with small and medium size IT environments The software is available in two variants e HP Insight Remote Support 7 x software is optimized to support up to 500 managed systems and can be installed on a Windows ProLiant hosting device or a Windows ESXi Virtual Machine It can be integrated easily to work with a supported version of HP Systems Insight Manager HP Insight Remote Support 7 x provides anytime anywhere personalized access to your IT environment through HP Insight Online and is also the recommended version for HP Proactive Care Service e HP Insight Remote Support Advanced supports medium sized to large environments with up to 3 500 devices It can be installed on a Windows ProLiant hosting device or a Windows ESXi Virtual Machine and requires HP Systems Insight Man
48. attention to the plug electrical outlet and the point where the cord extends from the server 6 Install the rack rail cable ties Installing the rack rail cable ties on page 29 Installing the rack rail cable ties 1 Install the server into the rack Installing the server into the rack on page 27 2 Connect the power cord to the server 3 Connect the network and peripheral cables to the server 4 Install the rack rail cable ties a Hold the network and peripheral cables parallel to the rack rail and then wrap the cable tie around the rack rail Z CAUTION To prevent thermal or mechanical obstruction on full length servers installed in the rack the extra length and buckle part of the cable tie must be facing the outside of the rack rail Setup 29 b To secure the cable tie loop the end through the plastic buckle on the other end When multiple cable ties are used in the same rack stagger the cable tie location so that the ties are adjacent to each other when viewed from top to bottom This positioning will enable the rack rail to slide easily in and out of the rack Installing the operating system This HP Proliant server does not ship with provisioning media Everything needed to manage and install the system software and firmware is preloaded on the server To operate properly the server must have a supported operating system For the latest information on operating system support see the HP websit
49. cations and the OS before the server enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown Use a virtual power button selection through iLO 4 This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode Before proceeding verify the server is in standby mode by observing that the system power LED is amber Operations 15 Extend the server from the rack iy IMPORTANT The requirement of extending or removing the server from the rack when performing installation and maintenance procedures depends on the rail system used e If using a ball bearing rail system you can perform most installations and maintenance by simply extending the server from the rack e If using a friction rail system to perform installations or maintenance that requires access panel removal remove the server from the rack 1 Power down the server on page 15 2 Release the peripheral cables and the power cord from the rack rail cable ties 3 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 4 Disconnect all peripheral cables from the server Z WAR
50. cription 9 Dedicated iLO 4 connector USB 2 0 connectors Rear panel LEDs and buttons Description States o NIC link LED Solid green Link exists Off No link exists NIC status LED Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off No network activity UID button LED Solid blue Activated Flashing blue 1 Hz cycle per sec Remote management or firmware upgrade in progress Off Deactivated Power supply LED Solid green Normal for HP CS power Off One or more of the following conditions supplies exists e Power is unavailable e Power supply failed e Power supply is in standby mode e Power supply error Not shown PCle riser board slot definitions The riser board slots transfer rate is the same for all supported processor models Both slots will run in PCle3 8 GT s rate Type Length i Connector link width Negotiable link width Component identification 8 System board components few psi S PCI riser connector TPM connector microSD card slot Processor socket Fan connector 2 6 Fan connector 1 7 Internal USB 2 0 connector System maintenance switch For more information on the riser board slots supported by the onboard PCI riser connector see PCle riser board slot definitions on page 8 10 11 12 13 14 15 16 17 Component identification 9 DIMM slot locations DIMM slots are numbered
51. ctric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage Rack warnings A WARNING To reduce the risk of personal injury or damage to the equipment be sure that e The leveling jacks are extended to the floor e The full weight of the rack rests on the leveling jacks e The stabilizing feet are attached to the rack if it is a single rack installation e The racks are coupled together in multiple rack installations e Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason WARNING To reduce the risk of personal injury or equipment damage when unloading a rack e Atleast two people are needed to safely unload the rack from the pallet An empty 42U rack can weigh as much as 1
52. d and on the rear panel to align the PCI riser cage and then press the PCI riser cage down Install the access panel on page 18 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 27 4 Connect all necessary external cabling to the expansion board For more information on these cabling requirements see the documentation that ships with the option 5 Connect the peripheral devices to the server Operations 21 6 Connect the power cord to the server 7 Connect the power cord to the power source 8 Power up the server on page 15 Operations 22 Setup Optional installation services Delivered by experienced certified engineers HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems HP Care Packs let you integrate both hardware and software support into a single package A number of service level options are available to meet your needs HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy to buy easy to use support packages that help you make the most of your server investments Some of the Care Pack services are e Hardware support o o o 6 Hour Call to Repair 4 Hour 24x7 Same Day 4 Hour Same Business Day e Software support o o o o Microsoft Linux HP ProLia
53. door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel
54. e hitp www hp com go supportos To install an operating system on the server use one of the following methods Setup 30 e Intelligent Provisioning The iLO Management Engine is a new feature on ProLiant servers that contains Intelligent Provisioning for embedded deployment updating and provisioning capabilities Intelligent Provisioning can configure the server and install an operating system eliminating the need for SmartStart CDs and Smart Update Firmware DVDs To install an operating system on the server with Intelligent Provisioning local or remote Connect the Ethernet cable between the network connector on the server and a network jack Press the Power On Standby button During server POST press the F10 key sy e a 9 Complete the initial Preferences and Registration portion of Intelligent Provisioning on page 69 At the 1 Start screen click the Configure and Install button p f To finish the installation follow the onscreen prompts An Internet connection is required to update the firmware and systems software e Remote deployment installation To deploy an operating system remotely use Insight Control server deployment for an automated solution For additional system software and firmware updates download the HP Service Pack for ProLiant from the HP website http www hp com go spp download Software and firmware must be updated before using the server for the first time unless any installed software
55. e front chassis and one in the middle section The server does not support redundant fans all three fans are required to boot the server Component identification 13 T 10 T 15 Torx screwdriver The server includes a T 10 T 15 Torx screwdriver located on the rear panel Use this screwdriver to loosen screws during hardware configuration procedures Component identification 14 Operations Power up the server 1 Connect each power cord to the server Connect each power cord to the power source Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Power down the server Before powering down the server for any upgrade or maintenance procedures perform a backup of critical server data and programs Z WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed We IMPORTANT When the server is in standby mode auxiliary power is still being provided to the system To power down the server use one of the following methods Press and release the Power On Standby button This method initiates a controlled shutdown of appli
56. e option For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP Product Bulletin website http www hp com go productbulletin Use these instructions to install and enable a TPM on a supported server This procedure includes three sections 1 2 Installing the Trusted Platform Module board on page 54 Retaining the recovery key password on page 56 Enabling the Trusted Platform Module on page 56 Enabling the TPM requires accessing RBSU HP ROM Based Setup Utility on page 73 For more information about RBSU see the HP website http www hp com go ilomgmtengine docs TPM installation requires the use of drive encryption technology such as the Microsoft Windows BitLocker Drive Encryption feature For more information on BitLocker see the Microsoft website http www microsoft com Z CAUTION Always observe the guidelines in this document Failure to follow these guidelines can cause hardware damage or halt data access Hardware options installation 53 When installing or replacing a TPM observe the following guidelines Do not remove an installed TPM Once installed the TPM becomes a permanent part of the system board When installing or replacing hardware HP service providers cannot enable the TPM or the encryption technology For security reasons only the customer can enable these features When returning a system boa
57. er type rack ear option PN 725269 001 installed Drive options The server supports up to two LFF non hot plug or hot plug drives and up to four SFF hot plug drives The embedded storage controller supports SATA drive installation For SAS drive installation install the storage controller card option kit The storage controller card option supports both SATA and SAS drives Hardware options installation 36 For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP Product Bulletin website http www hp com go productbulletin Drive installation guidelines When adding drives to the server observe the following general guidelines The system automatically sets all device numbers Populate drive bays based on the drive numbering sequence Start from the drive bay with the lowest device number Drive numbering on page 1 When drives are grouped together into the same drive array they must be of the same capacity to provide the greatest storage space efficiency Installing a non hot plug drive To install the component 1 2 4 Power down the server on page 15 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server Remove the drive carrier Hardware options installation 37 5 Install the drive in the carrier 6 Install the drive
58. ey to close the menu Press the Esc key to exit RBSU Press the F10 key to confirm exiting RBSU The server automatically reboots Software and configuration utilities 74 Utilities and features Array Configuration Utility ACU is a utility with the following features e Runs as a local application or remote service accessed through the HP System Management Homepage e Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration e Suggests the optimum configuration for an unconfigured system e For supported controllers provides access to licensed features including o Moving and deleting individual logical volumes o Advanced Capacity Expansion SATA to SAS and SAS to SATA o Offline Split Mirror o RAID 6 and RAID 60 o RAID 1 ADM and RAID 10 ADM o HP Drive Erase o Video On Demand Advanced Controller Settings e Provides different operating modes enabling faster configuration or greater control over the configuration options e Remains available any time that the server is on e Displays on screen tips for individual steps of a configuration procedure e Provides contextsensitive searchable help content e Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab ACU is now available as an embedded utility starting with HP ProLiant Gen8 servers To access ACU use one of the following methods e fan optional controller is not insta
59. from critical system support specialists for problem identification and resolution Software and configuration utilities 78 HP Support Center For all service options the HP Support Center delivers the information tools and experts required to support HP business products HP Insight Remote Support Provides 24x7 secure remote monitoring diagnosis and problem resolution For more information see one of the following websites e HP Proliant Server Services website http www hp com services proliant e HP BladeSystem Services website http www hp com services bladesystem Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more information refer to the HP website http www hp com go pen Software and configuration utilities 79 Troubleshooting Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide Volume I Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance on ProLiant servers and server blades To view the guide select a language English http www hp com support ProLiant_TSG_v1_en French http www hp com support ProLiant_TSG_v1_fr Spanish http www hp com support ProLiant_TSG_v1_sp German http w
60. guidelines 37 49 POST error messages 79 power cabling 63 power cord 27 power distribution unit PDU 25 power requirements 25 power supply cabling 63 64 power supply LEDs 8 power supply specifications 84 powering down 15 powering up 15 power on password 10 Index 102 preboot execution environment PXE 73 problem diagnosis 79 Product ID 73 Q QuickSpecs 66 R rack installation 23 rack rail cable ties 29 rack resources 23 rack warnings 26 RAID configuration 39 Rapid Deployment Pack RDP 23 rear panel buttons 8 rear panel components 7 rear panel LEDs 8 recommended ambient operating temperature TMRA 24 redundant ROM 76 re entering the server serial number 73 registering the product 31 regulatory compliance information 82 removing server from rack 17 required tools 27 requirements airflow 24 requirements electrical grounding 25 requirements environmental 23 84 requirements power 25 requirements site 24 requirements space 24 requirements temperature 24 RoHS 82 ROM legacy USB support 75 ROM redundancy 76 ROM Based Setup Utility RBSU 56 72 73 ROMPag utility 66 75 76 S safety considerations 76 82 scripted installation 70 scripting toolkit 66 70 security bezel installing 36 security bezel removing 18 serial number 6 73 serial number iLO information pull tab 6 Server mode 66 server setup 23 76 server specifications 84 server warnings and cautions 25
61. hmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch fir Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen Support and other resources 90 HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert Fir bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zuriickgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zurickzuschicken miissen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von finf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Ve
62. ic Server Recovery CSA Canadian Standards Association CSR Customer Self Repair DDR3 double data rate 3 EAC EuroAsian Economic Commission FBWC flash backed write cache HDIMM HyperCloud DIMM HP C5 HP Common Slot power supply Acronyms and abbreviations 96 HP SIM HP Systems Insight Manager HP SUM HP Smart Update Manager IEC International Electrotechnical Commission iLO Integrated Lights Out IML Integrated Management Log ISO International Organization for Standardization LFF large form factor LOM LAN on Motherboard LRDIMM load reduced dual in line memory module NMI nonmaskable interrupt NVRAM nonvolatile memory OA Onboard Administrator ORCA Option ROM Configuration for Arrays PCle Peripheral Component Interconnect Express Acronyms and abbreviations 97 PDB power distribution board PDU power distribution unit POST Power On Self Test PXE preboot execution environment RBSU ROM Based Setup Utility RDIMM registered dual in line memory module RDP Rapid Deployment Pack RoHS Restriction of Hazardous Substances SAS serial attached SCSI SATA serial ATA SD Secure Digital SELV separated extra low voltage SFF small form factor SPP HP Service Pack for ProLiant Acronyms and abbreviations 98 TMRA recommended ambient operating temperature TNV telephone network voltage TPM Trusted Platform Modu
63. ight allowed Server specifications Power supply specifications Depending on installed options the server is configured with one of the following power supplies e HP 300 W Integrated Power Supply e HP 750W CS 48 V DC Power Supply 94 efficiency HP 300 W Integrated Power Supply Rated input voltage 100 V AC to 127 V AC 200 V AC to 240 V AC Rated input frequenc 50 Hz 60 Hz Rated input current 6 A max at 100 V AC 3 A max at 200 V AC Specifications 85 Rated input power 600 W Power supply output Efficiency 80 Maximum peak power 350 W duration less 10 sec at 25 C HP 750 W CS 48 V DC Power Supply 94 efficiency ee Rated input voltage 36 V DC to 72 V DC 48 V DC nominal input Rated input current 23 A at 36 V DC input 17 A at 48 V DC input nominal input 11 A at 72 V DC input Rated input power W 815 W at 36 V DC input 805 W at 48 V DC input nominal input 795 W at 72 V DC input Rated input power Btus per 2780 at 36 V DC input hour 2740 at 48 V DC input nominal input 2720 at 72 V DC input Rated steady state power W 750 W Maximum peak power W 750 W Z CAUTION This equipment is designed to permit the connection of the earthed conductor of the DC supply circuit to the earthing conductor at the equipment If this connection is made all of the following must be met e This equipment must be connected directly to the DC supply system earthing electrode cond
64. in html At the website choose the geographic region and then locate the product by name or product category Single rank and dual rank DIMMs DIMM configuration requirements are based on these classifications e Single rank DIMM One set of memory chips that is accessed while writing to or reading from the memory e Dual rank DIMM Two single rank DIMMs on the same module with only one rank accessible at a time The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM Dual rank DIMMs provide the greatest capacity with the existing memory technology For example if current DRAM technology supports 2 GB single rank DIMMs a dual rank DIMM would be 4 GB Memory subsystem architecture The memory subsystem in this server is divided into channels The processor supports two channels and each channel supports two DIMM slots 1 C A DIMM slots are identified by number and by letter Letters identify the population order Slot numbers are reported by ROM messages during boot and are used for error reporting For the DIMM slot locations see DIMM slot locations on page 10 ECC memory The server supports the standard ECC memory correction mode Standard ECC can correct single bit memory errors and detect multibit memory errors When multibit errors are detected the error is signaled to the server and causes the server to halt Hardware options installation
65. ional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el compone
66. irtual Media or PXE booted media e GUl or CLI scripts with extensive logging e Remote command line deployment e Support for updating firmware on network based targets such as the OA iLO through the Network Management Port VC Ethernet and Fibre Channel modules and 3Gb 6Gb SAS BL Switch interconnects on HP ProLiant servers Software and configuration utilities 72 For more information about HP SUM and to access the HP Smart Update Manager User Guide see the HP website http www hp com go hpsum documentation HP ROM Based Setup Utility RBSU is a configuration utility embedded in HP ProLiant servers that performs a wide range of configuration activities that can include the following e Configuring system devices and installed options e Enabling and disabling system features e Displaying system information e Selecting the primary boot controller e Configuring memory options e Language selection For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu Using RBSU To use RBSU use the following keys e To access RBSU press the F9 key during power up when prompted e To navigate the menu system use the arrow keys e To make selections press the Enter key e To access Help for a highlighted configuration option press the F1 key We IMPORTANT RBSU automatically saves settings when you press the Enter key The utility does not
67. l content declaration OonagHaHHa BignoBigae BHMOraM TexHiuHoro permaMeHTy MoXo OOMEXEHHA BHKOPHCTAHHA JEAKHX Hede3MeYHHX PEYOBUH E ETEKTPHYHOMY Ta E1EKTPOHHOMY 00 12 JHAaHHI 3ATBEPIKEHOTO MocTaHoBom Ka0imery Minictpis Ykpainm Big 3 rpyama 2008 Ne 1057 Warranty information HP ProLiant and X86 Servers and Options http www hp com support ProLiantServers Warranties HP Enterprise Servers http www hp com support EnterpriseServers Warranties HP Storage Products http www hp com support Storage Warranties HP Networking Products http www hp com support Networking Warranties Regulatory information 83 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electro
68. le UDIMM unregistered dual in line memory module UID unit identification USB universal serial bus VC Virtual Connect VCA Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 99 Documentation feedback HP is committed to providing documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback Documentation feedback 100 Index A access panel 18 Active Health System 66 67 air baffle 19 20 airflow requirements 23 24 ambient temperature 24 Array Configuration Utility ACU 74 array configuring 39 array creating 74 authorized reseller 87 auto configuration process 72 Automatic Server Recovery ASR 75 Basic Input Output System BIOS 66 75 Belarus Kazakhstan Russia marking 82 BIOS upgrade 66 75 boot options 31 73 C cable management arm 27 cabling drive 57 58 59 cabling FBWC 57 58 59 cabling front I O 65 cabling internal power 63 cabling internal USB 65 cabling optical drive 62 cache module 12 41 capacitor pack 41 capacitor pack cabling 57 Care Pack 23 77 Change Control 78 clearing NVRAM 10 CMOS 10 components front panel 6 components rear panel 7 components system board 9 contacting HP 87 controller options
69. lled press F10 during boot e If an optional controller is installed when the system recognizes the controller during POST press F5 For optimum performance the minimum display settings are 1024 x 768 resolution and 16 bit color Servers running Microsoft operating systems require one of the following supported browsers e Internet Explorer 6 0 or later e Mozilla Firefox 2 0 or later For Linux servers see the README TXT file for additional browser and support information For more information about the controller and its features see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website http www hp com support SAC_UG_ProLiantServers_en To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http www hp com support CASAC RG en Software and configuration utilities 75 Option ROM Configuration tor Arrays Before installing an operating system you can use the ORCA utility to create the first logical drive assign RAID levels and establish online spare configurations The utility also provides support for the following functions e Reconfiguring one or more logical drives e Viewing the current logical drive configuration e Deleting a logical drive configuration e Setting the controller to be the boot controller e Selecting the boot volume If you do not use the utility ORCA will default to the standard configuration For more info
70. mer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une piece CSR HP vous l envoie directement Il existe deux categories de pi ces CSR Obligatoire Pieces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d ceuvre du service vous seront factur s Facultatif Pieces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement concues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pieces l intervention peut ou non vous tre factur e selon le type de garantie applicable a votre produit REMARQUE Certaines pieces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s
71. mware updates and hardware procedures see the HP Trusted Platform Module Best Practices White Paper on the HP website http www hp com support For more information on adjusting TPM usage in Bitlocker see the Microsoft website http technet microsoft com en us library cc732774 aspx Hardware options installation 56 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance For information on cabling peripheral components refer to the white paper on high density deployment at the HP website http www hp com products servers platforms CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped Storage cabling The FBWC capacitor pack cabling is shown in the following images The FBWC solution is a separately purchased option Capacitor pack cabling is only supported in Smart Array controller options that support FBWC installation Installing the FBWC module and capacitor pack on page 41 Two bay LFF non hot plug drive cage cabling e Mini SAS cable connected to the system board Hem Description Mini SAS cable Cabling 57 e Mini SAS cable connected to a storage controller in the full height expansion slot 1 Power cable ra LI lia O Fa a Hem Description 2 Capacitor pack cable Mini SAS cable
72. n HP P51810 24G Switch follow the procedures in this section For more information on switch related settings and operational procedures see the documentation for your switch model on the HP website http www hp com networking support Mounting the switch with the server Mount the switch in a rack on a wall or on top of or under a horizontal surface For detailed instructions see the HP PS1810 24G Switch Quick Setup Guide Connecting the server to the switch You can connect the server to the switch through the following methods e A simple Ethernet connection with no iLO functionality e An Ethernet connection with iLO functionality using the dedicated iLO 4 connector e An Ethernet connection with iLO functionality using the shared iLO 4 connector To establish a simple Ethernet connection 1 Connect an Ethernet cable to the switch and then connect the cable to a network jack 2 Connect an Ethernet cable to the server NIC connector 1 or 2 3 Connect the cable to any switch network port To establish an Ethernet connection with iLO functionality by using the dedicated iLO connector 1 Connect an Ethernet cable to the switch and then connect the cable to a network jack Setup 32 2 Connect an Ethernet cable to the server dedicated iLO connector and then connect the cable to any switch network port To establish an Ethernet connection with iLO functionality by using the shared iLO connector 1 Access the iLO R
73. nect the power cord from the power source b Disconnect the power cord from the server Do one of the following o Extend the server from the rack on page 15 o Remove the server from the rack on page 17 Remove the access panel on page 18 If an expansion board is installed in the riser board slot 2 remove the PCI riser cage on page 20 Z CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data Hardware options installation 54 6 ds 10 11 12 13 14 Install the TPM board Press down on the connector to seat the board System board components on page 9 Install the TPM security rivet by pressing the rivet firmly into the system board Vo eo If removed install the PCI riser cage on page 21 Install the access panel on page 18 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 27 Connect the peripheral devices to the server Connect the power cord to the server Connect the power cord to the power source Power up the server on page 15 Hardware options installation 55 Retaining the recovery key password The recovery key password is gener
74. nt Essentials HP SIM and RDP VMware e Integrated hardware and software support o o o o e Startup and implementation services for both hardware and software For more information on HP Care Pack Services see the HP website Critical Service Proactive 24 Support Plus Support Plus 24 http www hp com services carepack Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000 10000 and H9 series racks For more information on the content of each resource see the rack resource kit documentation Optimum environment When installing the server in a rack select a location that meets the environmental standards described in this section Setup 23 Space and airflow requirements To allow for servicing and adequate airflow observe the following space and airflow requirements when deciding where to install a rack e Leave a minimum clearance of 63 5 cm 25 inches in front of the rack e Leave a minimum clearance of 76 2 cm 30 inches behind the rack e Leave a minimum clearance of 121 9 cm 48 inches from the back of the rack to the back of another rack or row of racks HP servers draw in cool air through the front and expel warm air through the rear Therefore the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet CA
75. nte defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas Support and other resources 91 sustituciones que lleve a cabo el cliente HP se hara cargo de todos los gastos de env o y devoluci n de componentes y escogera la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden vitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie
76. nts u s NN 24 Temperature requirements s ccccccccccscecsesenescseseeneceseceneceseceneceneseneceseeeeesenseenssenseenssenseenssenseenssenseensnns 24 HENAN AA nananana 25 Electrical grounding requirements as Da Pe o o GA TA AA 25 Server warnings ON 26 NN 26 Identifying the contents of the server shipping COGN SG 27 Buell Bale je ee AA 27 Installing the serverintothe a 27 Installing ee PP eee 29 Installing fer 30 Powering on and selecting boot options ar 31 Registering the SENIANG E E E E E E ee 31 Setting up the HP PS1810 24G Switch optional A AA A aS 32 Contents 3 Hardware ophons O in AAA AAA AAA A AAA 36 A AA 36 Security bezel Option cccccccsscccssececsseccesseecsseeeceeeeeseeeceseeeceseeeeeeeeeeeecesecessseeesseeecssececsseeesseeeesesesesecesteaeees 36 Dive 36 Drive installation guidelines A 37 Installing a non hotplug drive aca 37 Installing a hot plug AA AA AA AA 38 Sn AA AANI 39 Installing a storage AAA 40 Installing the FBWC module and capacitor pack Lusasesesmmmpesumeseuoenmmeiur eu 41 Optical drive options au dusker bagman Na bredeste EAEE REE Tied 44 Menn oe AA AA cion Noto opinctin opinion nooicitono ie crsien 47 ARUM AA TUT 47 EM een el AA 47 Single rank and dual rank DIMMs as cs scsncaczca case conccusccutaculecuseguinaubegucecbbecebecedacelaceha cela guiucalacwbecwinccdeswooeks 48 Memory subsystem architecture tn nn ee a ALALA AG AGA naaa na ngo ng ang ng nG DED Mane NG 48 ECO MEM Y 48 General DIMM
77. of hardware and configuration changes system status and service alerts for various server components The Agentless Management Service is available in the SPP which is a disk image iso that you can download from the HP website hitp www hp com go spp download The Active Health System log can be downloaded manually from iLO 4 or HP Intelligent Provisioning and sent to HP For more information see the HP iLO User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following e From within HP SIM e From within operating system specific IML viewers o For Windows IML Viewer o For Linux IML Viewer Application e From within the iLO 4 user interface e From within HP Insight Diagnostics on page 70 Intelligent Provisioning Several packaging changes have taken place with HP ProLiant Gen8 servers SmartStart CDs and the Smart Update Firmware DVD will no longer ship with these new servers Instead the deployment capability is embedded in the server as part of HP LO Management Engine s Intelligent Provisioning Intelligent Provisioning is an essential single server deployment tool embedded in HP ProLiant Gen8 servers that simplifies HP ProLiant server setup
78. oliant 66 71 HP Smart Update Manager overview 66 71 HP SmartMemory 47 HP Support Center 77 HP Systems Insight Manager SIM 68 69 70 HP technical support 77 87 HP website 87 humidity 84 iLO 4 remote management 66 iLO connector 7 installation services 23 27 installing hardware 27 36 installing server 27 installing the Trusted Platform Module board 54 Integrated Lights Out iLO 66 Integrated Management Log IML 68 Intelligent Provisioning 66 68 internal USB cabling 65 internal USB connector 52 L LED system power 7 LEDs drive 11 LEDs FBWC module 12 LEDs front panel 7 11 LEDs NIC 7 8 LEDs power supply 8 LEDs rear panel 8 LEDs unit identification UID 7 8 M maintenance guidelines 76 memory dump 11 memory module population guidelines 49 memory options 47 memory subsystem architecture 48 microSD card slot 9 N network switch setup 32 NIC connectors 7 NMI functionality 11 non hot plug drives installing 37 notification actions 78 O operating environment recommended 23 operating system crash 11 operating system installation 77 operating systems supported 69 77 optical drive 44 optical drive cabling 62 optimum environment 23 Option ROM Configuration for Arrays ORCA 66 75 options installation 27 36 P PCI riser board expansion slot definitions 8 PCI riser cage installing 21 PCI riser cage removing 20 peripheral devices 7 phone numbers 87 population
79. on such as branch wiring and receptacles are listed or certified grounding type devices Because of the high ground leakage currents associated with multiple servers connected to the same power source HP recommends the use of a PDU that is either permanently wired to the building s branch circuit or includes a nondetachable cord that is wired to an industrial style plug NEMA locking style plugs or those complying with IEC 60309 are considered suitable for this purpose Using common power outlet strips for the server is not recommended Setup 25 Server warnings and cautions A WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling e Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than chest level e Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them WARNING To reduce the risk of personal injury ele
80. or pack The DDR cache module buffers and stores data being written by the controller When the system is powered on the capacitor pack fully charges in approximately 5 minutes If a system power failure occurs a fully charged capacitor pack provides power for up to 80 seconds During that interval the controller transfers the cached data from DDR memory to flash memory where the data remains indefinitely or until a controller retrieves the data The data protection and the time limit also apply if a power outage occurs When power is restored to the system an initialization process writes the preserved data to the storage drives A CAUTION The cache module connector does not use the industry standard DDR3 mini DIMMs Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data CAUTION To prevent a server malfunction or damage to the equipment do not add or remove the capacitor pack while an array capacity expansion RAID level migration or stripe size migration is in progress CAUTION After the server is powered down wait for 30 seconds and then check the amber LED before unplugging the cable from the cache module If the amber LED flashes after 30 seconds do not remove the cable from the cache module The cache module is backing up data Data will be
81. ore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente amp facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilita e alla localita geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore amp offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu
82. ource b Disconnect the power cord from the server 3 Do one of the following o Extend the server from the rack on page 15 o Remove the server from the rack on page 17 4 Remove the access panel on page 18 Remove the air baffle Operations 19 Install the air baffle 1 Place the air baffle on top of the server a e E Install the access panel on page 18 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 27 Connect the peripheral devices to the server Connect the power cord to the server Connect the power cord to the power source Power up the server on page 15 Remove the PCI riser cage 1 2 Power down the server on page 15 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server Do one of the following o Extend the server from the rack on page 15 o Remove the server from the rack on page 17 Remove the access panel on page 18 Disconnect all cables connected to existing expansion boards Operations 20 6 Lift the PCI riser cage to unseat the PCI riser board Install the PCI riser cage Z CAUTION To prevent damage to the server or expansion boards power down the server and disconnect all power cords before removing or installing the PCI riser cage 1 Use the guide pins on the system boar
83. providing a reliable and consistent way to deploy HP ProLiant server configurations e Intelligent Provisioning assists with the OS installation process by preparing the system for installing off the shelf versions of leading operating system software and automatically integrating optimized HP ProLiant server support software from SPP SPP is the installation package for operating system specific bundles of HP ProLiant optimized drivers utilities management agents and system firmware e Intelligent Provisioning provides maintenance related tasks through Perform Maintenance features e Intelligent Provisioning provides installation help for Microsoft Windows Red Hat and SUSE Linux and VMware For specific OS support see the HP Intelligent Provisioning Release Notes on the HP website http www hp com go intelligentprovisioning docs For more information about Intelligent Provisioning software see the HP website http www hp com go intelligentprovisioning For more information about Intelligent Provisioning drivers firmware and SPP see the HP website http www hp com go spp download Software and configuration utilities 69 HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and perform repair validation
84. rd for service replacement do not remove the TPM from the system board When requested HP Service provides a TPM with the spare system board Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity HP is not liable for blocked data access caused by improper TPM use For operating instructions see the encryption technology feature documentation provided by the operating system Installing the Trusted Platform Module board Z WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them To install the component 1 2 Power down the server on page 15 Remove the power from the server a Discon
85. re options before initializing the server For options installation information see the option documentation For server specific information see Hardware options installation on page 36 Installing the server into the rack To install the server into a rack with square round or threaded holes refer to the instructions that ship with the rack hardware kit If you are installing the server into a telco rack order the appropriate option kit at the RackSolutions website http Wwww racksolutions com hp Follow the server specific instructions on the website to install the rack brackets Use the following information when connecting peripheral cables and power cords to the server Setup 27 Z WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling e Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than chest level e Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails Z CAUTION Always plan the rack installation so that the heaviest item is on the bo
86. removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than chest level e Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails We IMPORTANT The requirement of extending or removing the server from the rack when performing installation and maintenance procedures depends on the rail system used e If using a ball bearing rail system you can perform most installations and maintenance by simply extending the server from the rack e If using a friction rail system to perform installations or maintenance that requires access panel removal remove the server from the rack 1 Power down the server on page 15 Extend the server from the rack on page 15 3 Remove the server from the rack For detailed information see the documentation that ships with the rack mounting option 4 Place the server on a sturdy level surface Operations 17 Remove the security bezel optional To access the front panel components unlock and then remove the security bezel The security bezel is only supported in servers that have the quick release lever type rack ear option PN 725269 001 installed Remove the access panel Z WARNING To reduce the risk of personal injury from hot surfaces
87. rmation regarding the default configurations that ORCA uses see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu For more information about the controller and its features see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website hitp www hp com support SAC_UG_ProLiantServers_en To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http www hp com support CASAC RG en ROMPaq utility The ROMPag utility enables you to upgrade the system firmware BIOS To upgrade the firmware insert a ROMPag USB Key into an available USB port and boot the system In addition to ROMPaq Online Flash Components for Windows and Linux operating systems are available for updating the system firmware The ROMPoq utility checks the system and provides a choice if more than one exists of available firmware revisions For more information go to the HP website http www hp com go hpsc and click on Drivers Software amp Firmware Then enter your product name in the Find an HP product field and click Go Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND does not apply to HP ProLiant DL980 Servers or panic A system fail safe timer the ASR timer starts when the System Management driver also
88. rpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opc
89. seeesseeesseeecsecesseseseeecssecessecesseteseeeessaes 9 Ae AA 10 System maintenance switch cccccccccsssccssscecsseccssececssececsecesseeecesecesseeecsseeecsseeesseescsseeecsseceseesesseeensaes 10 NMI functionality sess aan na NEE EE 1 A AA AA AA AA 11 Hot plug drive LED definitions aa Ka GA AA AG 11 FBWC module Ps av 12 k0 A2 ej eLo au a e E EE o ENTER OR EEE Le 13 T 10 T 15 Torx screwdriver c ccccccccseeeececcccccccseeeeeccccceecuuusecececccceeauuueeeececesecauauseeececeseeauunsteeececeueauauaeeeeeeeens 14 KREERTE EEE SEE 15 Power up the server GE ES 15 Power AN 15 Extend the server from rana A 16 Remove the server from the rack cccccscceseeeseeeeeenseceseeeseeeeeceeeceaeeeseecneeceaeeeseesnseesseeseecaeeeeeeneeenseeeeeeneeens 17 Remove the security bezel optional cccccccccccssecccssscessececssececsseecssececsseeeseeeessececsseceseeecssecessseeeseesesseeeesaes 18 Remove the access panel ccccccessccssscccsseeessececssececsseeesseeecsseceeseeceseeecsseeeseeeessececsseeeeseecssececsseeesseeeesseeessaes 18 Install th access panahi aNG ANA NANGANAK NAAANINAG 18 LENA ALAS vr 19 lla SS A A AA AAA en 20 o ge ERE 20 be AKA gl A AA 21 ERTER AA AA 23 Optional installation services ccccccccssececsseceeeseecssececseceeeseeeseeeceseeeseseeeseeecesecessseeeeseeeeseeessseeeseesenseeecseees 23 Rackplanning resource rar AA AA inane 23 Optimum environments srira R RAR Ran n rra EEE 23 Space and airflow requireme
90. sequentially 1 through 4 for the processor The supported AMP modes use the letter assignments for population guidelines Off iLO 4 security is enabled On ilO 4 security is disabled Off System configuration can be changed On System configuration is locked 55 Off Off Power on password is enabled On Power on password is disabled 56 Off Off No function On ROM reads system configuration as invalid 58 ed sf ETT so CT st feed oo y sa To access redundant ROM set S1 S5 and S6 to on When the system maintenance switch position 6 is set to the On position the system is prepared to erase all system configuration settings from both CMOS and NVRAM CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to g g properly configure the server or data loss could occur Component identification 10 NMI functionality An NMI crash dump creates a crash dump log before resetting a system which is not responding Crash dump log analysis is an essential part of diagnosing reliability problems such as failures of operating systems device drivers and applications Many crashes freeze a system and the only available action for administrators is to restart the system Resetting the system erases any information which could support problem analysis but the NMI feature preserves that information by performing a memory dump before a system reset To force the system to invoke
91. slot population guidelines ue 49 acl ANRIA AA 49 Expansion board op a e nG NG CE OGIE BI e e DE NG NOE 50 Internal USB connector Option cccccccccccsssccssseecsseceessecesseeeessecesseeeesseeeesseeeseeeeeseeeesesesseeeessececsseeeessesenseeensas 52 HP Trusted Platform Module option ccccccccsssscsssceesseeessececssececseeccsseeesseeeseeeesececsseeesseeeesseeessseseseesenseeensaes 53 Installing the Trusted Platform Module Dor sateen Gnas sen eee 54 Retaining ine recovery bru 56 Enabling the Trusted Platform Mk ee SN 56 SJ PAA E EEA A A EA a7 Be ss I SW aaa NR REE NE 57 A EE Er EE 57 Two bay LFF non hot plug drive cage cabling iras inn TEEN 57 Two bay LFF hot plug drive cage cabling cccccecceeseeeseeeeeeneesneecneeeeseeeeeseeeeeseeneeenseceateneeeneeenaeenses 58 Four bay SFF hot plug drive cage Cable 59 Four bay SFF hot plug drive cage cabling cecceceseesseeeneeenseenseeeeeeneeenaeeeeeeteeenaeeeeesneeenaeeeeeeneeenaees 61 Optica lanye CIA AA AAA AAA AER 62 o AGA AA GA KAKANAN ANA GA AA 63 HP 300 W Integrated Power Supply CAI ni 63 HP 750 W CS 48 V DC Power Supply with PDB cabling ccescecsceesseeeseeeteeeeseeeeeeteeeneeeeeeeneeeneees 65 A E nn A 65 al AAA A 66 eee lid illa 67 Server MOJE o o A y AA 67 Ar produck Que mia 67 AR LO Management Engines ta a Te 67 AP LO vasse eee eee LEE 67 Intelligent Jane ene OE AA AD 69 HP Insight Remote SR 71 LK LEE EE RER AA 71 See ov 71 HP senice Pack for ape AAA
92. ssassssssssssnssasseassesbasdovssossdsbnssasieasiesss sassssbsnssabesasasabasaieadasaeabassnaeeaeays 84 Grounding methods to prevent electrostatic discharge csccesccesseeseeeseeeteeeneeeeseeeeecneeeeseeeeesneeenseeeeeenteensees 84 TN 85 Environmental specifications An 85 Server Specifications cccccccsscccsssceesseceesececsseeecsecesseeeesseeessseeesseeeesseeeseseceeseesesseescsseeessseeeseesenseeesssesenseneees 85 Power supply specifications ccccccccsscccsssccsseeecssececseeeesececssececeeecseeecsseeesseeeessececseceeseeeessececsseeesseeseseeessaes 85 HP 300 W Integrated Power Supply sama 85 HP 750 W CS 48 V DC Power Supply 94 efficiency cooococooocncooonconocaconnoconnncoonnnconnnnconnnconnnnonnnos 86 Sippo ana ANT KANONG a 88 B foreyoucontachHP aa 88 F ssn 88 Customer sek a aan na aanaar ac pore bana nrpi aan pana a a Paa api ba pe baa GO nAPO EG BANG E OG O LBG Aa 88 Paka aa an and a A A EE 96 Be MITE KK AA AAA AAA AA AAA 100 A ERE EE RE EEE RENEE ENER ERNA 101 Contents 5 Component identification Front panel components e Two bay LFF drive model Description Item Description o O The serial number iLO information pull tab is double sided The top side shows the server serial number and the reverse side shows the default iLO account information The same information is printed on a label attached to the chassis e Four bay SFF drive model NN N NN a al CAT o fa
93. static discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 84 Specifications Environmental specifications Temperature range 10 C to 35 C 50 to 95 F 30 C to 60 C 22 F to 140 F Relative humidity noncondensing Operating maximum wet bulb 1096 to 90 temperature of 28 C 82 4 F Nonoperating maximum wet 596 to 95 bulb temperature of 38 7 C 101 7 F All temperature ratings shown are for sea level An altitude derating of 1 C per 304 8 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunl
94. tall the server into the rack Installing the server into the rack on page 27 14 Connect the peripheral devices to the server 15 Connect the power cord to the server 16 Connect the power cord to the power source 17 Power up the server on page 15 Hardware options installation 43 Optical drive option For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP Product Bulletin website http www hp com go productbulletin To install the component 1 2 Power down the server on page 15 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server Do one of the following o Extend the server from the rack on page 15 o Remove the server from the rack on page 17 Remove the access panel on page 18 Remove the optical drive blank a Pull up the optical drive blank release latch b Remove the optical drive blank 6 Retain the blank for future use Install the optical drive into the bay and then secure it with the screw Hardware options installation 44 o Two bay LFF drive model using the HP 300 W Integrated Power Supply 7 Connect the optical drive SATA Y cable a Connect the common end of the Y cable to the optical drive b Connect the power end of the Y cable to the power supply 4 pin 1x4 cable c Route the data end of the
95. te ROM images In the standard implementation one side of the ROM contains the current ROM program version while the other side of the ROM contains a backup version NOTE The server ships with the same version programmed on each side of the ROM Safety and security benefits When you flash the system ROM ROMPagq writes over the backup ROM and saves the current ROM as a backup enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason This feature protects the existing ROM version even if you experience a power failure while flashing the ROM Keeping the system current Drivers iy IMPORTANT Always perform a backup before installing or updating device drivers The server includes new hardware that may not have driver support on all OS installation media If you are installing an Intelligent Provisioning supported OS use Intelligent Provisioning on page 69 and its Configure and Install feature to install the OS and latest supported drivers If you do not use Intelligent Provisioning to install an OS drivers for some of the new hardware are required These drivers as well as other option drivers ROM images and value add software can be downloaded as part of an SPP If you are installing drivers from SPP be sure that you are using the latest SPP version that your server supports To verify that your server is using the latest supported version and for more information about SPP see
96. the HP website http www hp com go OAlog Technical support registration number if applicable Product serial number Product model name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 300 334 5144 For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade see the Support amp Drivers website http www8 hp com us en supportdrivers html If the problem cannot be resolved at the website call 1 800 633 3600 For more information about Care Packs see the HP website http pro ag sama houston hp com services cache 10950 0 0 225 121 html Customer Self Repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service Support and other resources 88 providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts e Mandatory Parts for which customer self rep
97. the NMI handler and generate a crash dump log do one of the following e Use the iLO Virtual NMI feature e Short the NMI header System board components on page 9 For more information see the HP website http h20000 www2 hp com bc docs support SupportManual c00797875 c00797875 pdf Drive numbering e Two bay LFF drive model Goes AN E ORO O CC fes Donon OoOO o 1 Solid blue The drive is being identified by a host application Pf Flashing blue The drive carrier firmware is being updated or requires an update Je fee Component identification 11 Status Definition Se not remove a white Do not remove Er drive Removing the drive causes one or more of the logical drives to fail Off Removing the drive does not cause a logical drive to fail ee Ca E drive is a member of one or more logical drives oe green The drive is rebuilding or performing a RAID migration stripe size migration capacity expansion or logical drive extension or is erasing ty The drive is a member of one or more logical drives and predicts Bo a the drive will fail Flashing amber The drive is not The drive is not configured and predicts the drive will fail and predicts the drive will fail Pf Solid amber SEES drive has failed po O The drive is not configured by a RAID controller FBWC module LED definitions The FBWC module has three single color LEDs one amber and two green
98. tificadas com a marca No N o no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pegas CSR ser o enviadas no primeiro dia til apos o pedido Onde as condic es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a pega CSR de reposi o se a pe a com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito a HP dentro do per odo determinado normalmente cinco 5 dias teis A peca com defeito deve ser enviada com a documentac o correspondente no material de transporte fornecido Caso nao o faga a HP poder cobrar a reposi o Para as pecas de reparo feito pelo cliente a HP paga todas as despesas de transporte e de devolu o da peca e determina a transportadora servico postal a ser utilizado Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servicos local Para o programa norte americano visite o site da HP http www hp com go selfrepair DARXY EII J N7 HS EBA RL KERMOR BHIA ORRE EERI SHI HARI IIBADCSREAHHYZFF EMO BRIT CSR MA FEI NESEN TE DEHP HPERIXHPERMAT BIS AHL 54 HIZO MATE BERTEL SRRICRMLTILE SEF CSRBMIMISUFO2MYMHVET BA AA
99. tion Technology Equipment IEC 60950 1 In accordance with local and regional electric codes and regulations the DC source must have one pole Neutral Return reliably connected to earth ground This power supply is not intended for direct connection to the DC supply branch circuit Connect this power supply to a power distribution unit PDU that provides an independent overcurrent protected output for each DC power supply The branch circuit overcurrent protection must be rated 24 A You must connect the power supply ground screw located on the front of the power supply to a suitable ground earth terminal In accordance with local and regional electric codes and regulations this terminal must be connected to a suitable building ground earth terminal Do not rely on the rack or cabinet chassis to provide adequate ground earth continuity Specifications 87 Support and other resources Before you contact HP Be sure to have the following information available before you call HP Active Health System log HP ProLiant Gen8 or later products Download and have available an Active Health System log for 3 days before the failure was detected For more information see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Onboard Administrator SHOW ALL report for HP BladeSystem products only For more information on obtaining the Onboard Administrator SHOW ALL report see
100. tion on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu Boot options Near the end of the boot process the boot options screen is displayed This screen is visible for several seconds before the system attempts to boot from a supported boot device During this time you can do the following Access RBSU by pressing the F9 key Access Intelligent Provisioning Maintenance Menu by pressing the F10 key Access the boot menu by pressing the F11 key Force a PXE Network boot by pressing the F12 key Re entering the server serial number and product ID After you replace the system board you must re enter the server serial number and the product ID 1 2 3 4 10 11 During the server startup sequence press the F9 key to access RBSU Select the Advanced Options menu Select Service Options Select Serial Number The following warning appears Warning The serial number should ONLY be modified by qualified service personnel This value should always match the serial number located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key Select Product ID The following warning appears Warning The Product ID should ONLY be modified by qualified service personnel This value should always match the Product ID located on the chassis Enter the product ID and press the Enter key Press the Esc k
101. ttom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top To install the server in an HP Compaq branded Telco or third party rack 1 Install the server and cable management arm option into the rack See the documentation that ships with the Quick Deploy Rail System Z WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into RJ 45 connectors 2 Connect peripheral devices to the server For information on identifying connectors see Rear panel components on page 7 Connect the power cord to the server Thread the power cord through the strain relief clip o For the integrated power supply the strain relief clip is preinstalled on the rear panel Setup 28 o For the HP CS power supply you must install the strain relief clip that is shipped with the server hardware kit 5 Connect the power cord to the power source Z WARNING To reduce the risk of electric shock or damage to the equipment e Do not disable the power cord grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Unplug the power cord from the power supply to disconnect power to the equipment e Donotroute the power cord where it can be walked on or pinched by items placed against it Pay particular
102. uctor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected e This equipment must be located in the same immediate area such as adjacent cabinets as any other equipment that has a connection between the earthed conductor of the same DC supply circuit and the earthing conductor and also the point of earthing of the DC system The DC system must be earthed elsewhere e The DC supply source is to be located within the same premises as the equipment e Switching or disconnecting devices must not be in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor Specifications 86 WARNING To reduce the risk of electric shock energy hazards fire and damage to the equipment you must install this product in accordance with the following guidelines This equipment must be installed by trained service personnel as defined by the NEC and IEC 60950 1 Second Edition the standard for Safety of Information Technology Equipment This power supply is intended only for installation in HP servers located in a restricted access location In accordance with applicable national requirements for Information Technology Equipment and Telecommunications Equipment this power supply only connects to DC power sources that are classified as SELV or TNV Generally these requirements are based on the International Standard for Informa
103. ver a Disconnect the power cord from the power source Hardware options installation 50 b Disconnect the power cord from the server Do one of the following o Extend the server from the rack on page 15 o Remove the server from the rack on page 17 Remove the access panel on page 18 Remove the PCI riser cage on page 20 Identify the expansion slot compatible with the new option and then remove the cover opposite that slot Verify that any switches or jumpers on the expansion board are set properly For more information see the documentation that ships with the option Install the expansion board Verify that the board is firmly seated in the slot 9 10 11 12 13 14 15 16 17 Install the PCI riser cage on page 21 iy IMPORTANT The server does not power up if the PCI riser cage is not seated properly Connect all necessary internal cabling to the expansion board For more information on these cabling requirements see the documentation that ships with the option Install the access panel on page 18 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 27 Connect all necessary external cabling to the expansion board For more information on these cabling requirements see the documentation that ships with the option Connect the peripheral devices to the server Connect the power cord
104. ww hp com support ProLiant_TSG_v1_gr Japanese http www hp com support ProLiant_TSG_v1_jp Simplified Chinese http www hp com support ProLiant_TSG_v1_sc The HP Proliant Gen8 Troubleshooting Guide Volume ll Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades To view the guide select a language English http www hp com support ProLiant_EMG_v1_en French http www hp com support ProLiant_EMG_v1_fr Spanish http www hp com support ProLiant_EMG_v1_sp German http www hp com support ProLiant_EMG_v1_gr Japanese http www hp com support ProLiant_EMG_v1_jp Simplified Chinese http www hp com support ProLiant_EMG_v1_sc Troubleshooting 80 System battery replacement If the server no longer automatically displays the correct date and time then replace the battery that provides power to the real time clock Under normal use battery life is 5 to 10 years Z WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water e Replace onl
105. y with the spare designated for this product To remove the component 1 2 mi o pe Power down the server on page 15 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server Do one of the following o Extend the server from the rack on page 15 o Remove the server from the rack on page 17 Remove the access panel on page 18 Remove the air baffle on page 19 Locate the battery on the system board System board components on page 9 Remove the battery System battery replacement 81 2 IMPORTANT Replacing the system board battery resets the system ROM to its default configuration After replacing the battery reconfigure the system through RBSU To replace the component reverse the removal procedure For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider System battery replacement 82 Regulatory information Safety and regulatory compliance For safety environmental and regulatory information see Safety and Compliance Information for Server Storage Power Networking and Rack Products available at the HP website http www hp com support Safety Compliance EnterpriseProducts Belarus Kazakhstan Russia marking EN Turkey RoHS material content declaration Tiirkiye Cumhuriyeti EEE Y netmeligine Uygundur Ukraine RoHS materia
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