Guidelines for Reporting Insurance Policies to the RMV
Contents
1. Guidelines for Reporting Insurance Policies to the RMV mw nassDOT e e Massachusetts Department of Transportation k mm J Registry of Motor Vehicles Deval L Patrick Governor Richard A Davey Secretary amp CEO ay mass Celia J Blue Registrar e Massachusetts Department of Transportation k mm J Registry of Motor Vehicles P O Box 55889 BosTON MA 02205 WWW MASSRMV COM To New Insurance Companies in Massachusetts From IS Security Subject Policy reporting procedures to the Registry of Motor Vehicles Welcome and congratulations on becoming a part of the Registry of Motor Vehicles RMV Uninsured Motorist System UMS The Division of Insurance has notified the RMV that your insurance company has been licensed to write 6G auto liability in the state of Massachusetts C A R Commonwealth Auto Reinsures has issued your company a three digit Company Code number that must be used to stamp motor vehicle registration applications As part of the UMS program your company will be responsible for reporting to the RMV all new insurance policies your company issues as well as any policy changes or cancellations The RMV uses this information to track uninsured motorists and possibly revoke their registrations IF the vehicle is not showing a policy on the Registry s database and or the policy is cancelled with no other coverage present within a certain amount of time This packet contains information your company will n2. VPN Connection through Verizon There is a monthly fee per person A TN3270 software must be used with VPN You are responsible for purchasing this software We can recommend software that has been proven to work with this VPN VPN cannot be used on a network or a server Insurance agents that write for your company may receive VPN access via your company s VPN Guest Software via AT amp T Global Your company will run our guest software Most large insurance companies use this option which allows you to have an unlimited number of users on the system To get set up you must do the following 1 Arrange to get a leased line from the phone company to AT amp T Global 2 Be IBM amp CICS compatible and have the proper security 3 Contact your service bureau IVANS AAMVA or other and explain you will be connecting to the RMV s database The fee for this connection is strictly between your company and your service bureau The phone numbers for the service bureaus are as follows e AAMVA 813 231 2511 e IVANS 800 548 2690 4 Occasionally install an updated release of our software which the RMV will provide to you Guidelines for Reporting Insurance Policies to the RMV 5 Massachusetts Registry of Motor Vehicles Uninsured Motorist System If you choose this type of connection we require additional information about your company In your letter requesting access please include the following e What Service Bureau you
3. the NEW commercial carrier does not know the scheduled vehicles the NEW insurance company must complete an RMV 3 amendment form for each vehicle 25 amend for each vehicle and submit it to the RMV for processing Indicate on the form that there is a change of carrier and insurance coverage or If the customer obtains NEW commercial insurance from a new carrier and the NEW commercial carrier does not know the scheduled vehicles the NEW insurance company agent can obtain all of the vehicle registrations and notify the insurance company which can process an Intervention Form with the UMS department no fee which will stop or take the registration plates out of revocation The customer must do the following 1 Obtain a new commercial motor vehicle liability insurance policy from their current insurance carrier or a new insurance carrier If the customer chooses not to operate the motor vehicle s the customer must return the plate s and registration s to the RMV and receive 1 Plate Return Receipt one of which should be forwarded to the insurance company Guidelines for Reporting Insurance Policies to the RMV 12 Massachusetts Registry of Motor Vehicles Uninsured Motorist System Insurance Stamps Requirements An insurance stamp must meet all the following criteria e Have the insurance company name printed on the stamp horizontally e Include the agency name company representative s name location or producer cod
4. vehicles We have eliminated vehicle activity from the UPA screen but inputting a V veh display action on this screen will automatically send you to the UPMV screen The UPMYV screen is the screen where all transactions concerning vehicle additions and deletions will take place This screen can hold up to 9 999 vehicles Please note that processing time on the UPA screen may be affected when you are trying to cancel or reinstate a policy with a large number of vehicles This is why we suggest using batch processing for policies with more than 24 vehicles You may also find that the response time is slow when processing a large number of additions deletions of vehicles on the UPMV screen Are there any on line screens we can access to determine how a NOWN owner has registered a vehicle or what the FID is Yes companies that access our on line screens currently have the capability of looking at NOWN owner names and FID numbers through the URN screen This screen is an inquiry screen that allows you to input the NOWN name it also gives you a choice of information to view For instance you may only want to see the NOWN name address Guidelines for Reporting Insurance Policies to the RMV 18 Massachusetts Registry of Motor Vehicles Uninsured Motorist System and FID or you may want to see all vehicles registered for a particular NOWN You also have a choice of viewing a NOWN s active registrations only All of these selections are possibl
5. N Revised VIN Plate Type RMV Owner Name Revised Name RMV DOB DOB RMV Lic Revised Lic RMV VIN Revised VIN T21829_0209 mame Registry Document Pull Request Form This form is used to request a hard copy of processed RMV paperwork regarding a customer s registration information Please fax this form to the UMS Department at 857 368 0024 If you have any questions please call the UMS Department at 857 368 9770 Insurance Company Name UMS Contact Name Phone Date Submitted Requested Document Type C Most Current LI RMV 1 CJ RMV 3 LJ If document is stamped by another carrier please update URI screen and indicate here copy of document not needed Plate Type Plate Owner Name Requested Document Type C Most Current CI RMV 1 O RMV 3 CJ If document is stamped by another carrier please update URI screen and indicate here copy of document not needed Plate Type Plate Owner Name Requested Document Type CI Most Current O RMV 1 RMV 3 If document is stamped by another carrier please update URI screen and indicate here copy of document not needed Plate Type Plate Owner Name T21830_0209 ay massDOT Intervention Form This form should be used to request that the Registry of Motor Vehicles take reinstatement action on plates that are in the process o
6. ailable Any network problems you experience should be relayed to the UMS Department at 857 368 9770 Monday Friday 7 00 a m 5 00 p m and we will relay all problems to our Network personnel There is no support after 5 00 p m Monday Friday or on weekends as we do not have personnel available then to answer phones If the RMV system goes down during RMV business hours the UMS Department will send an email to notify you of the status UMS Access Hours Production Region Everyday 4 00 a m 3 00 a m EST Test Region Monday Saturday 3 30 a m 1 00 a m EST Sunday 9 30 a m 6 00 p m EST Guidelines for Reporting Insurance Policies to the RMV 4 Massachusetts Registry of Motor Vehicles Uninsured Motorist System UMS On line Access to the RMV There are several ways in which insurance companies can gain access to the RMV s online UMS system for the reporting of policy information Please read the options below Once you have decided on which option you will choose for your company please send a written request to RMV Attn IS Security 25 Newport Avenue Extension Quincy MA 02171 This request should be on your company s letterhead It should also include any additional information we may require listed in the options below Once your request has been reviewed the appropriate request forms will be sent to your company along with an approval letter VPN You can gain online access to UMS via a
7. are using to connect to AT amp T Global IVANS AAMVA or other Your company s AT amp T Global Account Number Your company s Network ID Your company s APPLIDs A company contact for o Network o CICS o Security o General person s You can obtain the AT amp T Global Account Number amp Network ID from your service bureau Service Provider that Runs our Guest Software The following service providers run our guest software and provide a connection for insurance companies You need to contact the service provider you are interested in using The service provider will contact us and let us know you are interested in obtaining access via their connection The fee for this connection is strictly between your company and your service bureau You are not contacting us directly for connecting your dealings will be with your service provider No letter is needed for this option Company Name Company Contact Phone Email CGI Michael McManamon 978 946 3440 michael mcmanamon cgi com CSC Bruce Adams 803 333 5331 badams8 csc com Insurity Mark Menard 508 758 1345 mark menard insurity com Note You may give your insurance agents access via your connection to the RMV The insurance agent must write for your company The insurance agents will get the same authority that the company gets We recommend that if you choose to give your agents access you have an additional System ID assigned with either Inquiry with Pl
8. ate Returns or Inquiry and Update with Plate Returns It is the responsibility of the company to track all transactions each user performs using the RMV s database Any misuse of the RMV s database may result in disciplinary actions and or termination of all your company s System IDs for the RMV s database Guidelines for Reporting Insurance Policies to the RMV 6 Massachusetts Registry of Motor Vehicles Uninsured Motorist System UMS Reporting Stages The Uninsured Motorist System UMS has been designed to remove the uninsured motorist from the roads of the Commonwealth Massachusetts statute Chapter 175 Section 113A of the General Laws requires that all registered vehicles be insured The Registry of Motor Vehicles RMV must affirm insurance coverage prior to issuing or renewing a registration This affirmation is done electronically via a direct interface to the RMV or manually via a company specific insurance stamp In either case the insurer is obligated to report their private and commercial automobile insurance policies electronically to the RMV within twenty three 23 days of the policy effective date and 90 days prior to either the policy renewal or cancellation To find out more information about how insurance companies report electronically to the RMV please visit our website at www massrmy com ums There you will find manuals pertaining to batch processing via a file data transfer process on line screens and tec
9. e printed horizontally when applicable e Have the three digit insurance company code printed on the stamp vertically e Have the authorized representative s signature line printed horizontally at the bottom of the stamp This must have the WRITTEN original signature of the authorized representative A stamped signature is not allowed Any document bearing a stamped signature must be rejected e Must fit within the appropriate boxes on all RMV forms RMV 1 RMV 2 RMV 3 The applicable size to fit all documents is 5 8 X 2 5 8 wide Samples THE COMMERCE INSURANCE COMPANY AMICA MUTUAL INSURANCE COMPANY DOWLING amp O NEIL Oo N Nn INSURANCE AGENCY INC J45 J BY R BY L PRODUCER 123456 USAA CASUALTY INSURANCE COMPANY sy CNA RMV 1 Section 49C Section 49C of the RMV 1 form should indicate the insurance company s three digit code as provided on the stamp RMV personnel should not reject the application if this code is not provided in section 49C since it is included as part of the insurance stamp Guidelines for Reporting Insurance Policies to the RMV 13 Massachusetts Registry of Motor Vehicles Uninsured Motorist System Batch Procedures Via a File Data Transfer Method All insurance companies need to send in their policy records to the RMV database via a Batch Data Transfer method In order to do this complete the following steps 1 3 Contact Advantis GXS at 877 326 6426 and have a mailbox acc
10. e by indicating Y in the appropriate fields There is another inquiry screen named the RNF screen This screen will display all the NOWN names associated to an FID Guidelines for Reporting Insurance Policies to the RMV 19 Required UMS Forms eter iret Insurance Company Contact Form Please use this form to indicate who the Registry of Motor Vehicles UMS Department should call when there is a question pertaining to coverage of a vehicle policy These contact names telephone numbers will be used internally within the Registry to as sist registered owners and policyholders with insurance issues Please make copies of this form and send the UMS department any changes of name or contact information as they occur This form must be faxed to the UMS Department at 857 368 0024 If you have any questions please call the UMS Department at 857 368 9770 Insurance Company Name Address Type of Coverage check one LJ P B Comm LJ Both Name of 1 Contact Telephone Email address Name of 2nd Contact Telephone Email address Name of 3rd Contact Telephone Email address T21827_0209 emp rect emcee Technical Issues Contact Form Please use this form to indicate who the Registry of Motor Vehicles UMS Department should email when the RMV system goes down due to an interuption to online service or scheduled down time These contact names and information
11. eed to know about partnering with the RMV including topics such as accessing the RMV s system reporting policy information to the RMV and the stages of the cancellation process There is also a checklist of the steps your company will need to complete to become part of the UMS program At the end of this packet you ll find two UMS forms that are required to be submitted prior to using UMS There are also three forms that your company may occasionally need to use while processing UMS transactions For more information on the UMS program we urge you to visit our website www massrmv com ums There you can download both the UMS User Manual and the UMS Batch Manual The UMS User Manual explains every screen that is available if accessing the Registry on line The UMS Batch Manual explains the record layouts needed to send a batch transmission through a file data transfer process to the Registry If you have any questions regarding connectivity please contact IS Security at 857 368 7930 or email RMV DL ISSecurity massmail state ma us For all other questions please call the UMS department at 857 368 9770 or email umsrmv massmail state ma us Guidelines for Reporting Insurance Policies to the RMV 2 Massachusetts Registry of Motor Vehicles Uninsured Motorist System Checklist Please do all of the following to prepare your company for usage of the RMV s Uninsured Motorist System UMS oO Thoroughly read all the information in t
12. f becoming revoked ACT V INSC or are already revoked REVO INSC This form should only be used by insurance companies and must not be distributed to the agent community The UMS department will only take confirmation of insurance from insurance companies This form must be faxed to the UMS Department at 857 368 0024 If you have any questions please call the UMS Department at 857 368 9770 Insurance Company Name Your Name 3 Digit Code Your Phone Number Check one Your E Mail Address Private Comm Registration Owner s Name Plate Type Reg Policy Eff Date T21828_0209
13. fore the intended effective date thereof which date shall be expressed in said notice Once the insurance company issues a Statutory Cancellation notice and notifies the Registrar in the form prescribed the cancellation process is initiated STAGE A The insurance company sends a statutory cancellation of insurance notice to the customer Upon receipt of the Statutory Insurance Cancellation Notice the customer has 20 days in which to satisfy his current insurance company or obtain new insurance from a different carrier The customer may choose not to reinsure the motor vehicle s The customer may do any one of the following 1 Take corrective action with the current insurance company to satisfy the reason for which the original cancellation notice was sent 2 Obtain a new automobile liability insurance policy from a new insurance carrier 3 If the customer chooses not to operate the motor vehicle s the customer must return the plate s and registration s to the Registry and receive Plate Return Receipt one of which should be forwarded to the insurance company Guidelines for Reporting Insurance Policies to the RMV 8 Massachusetts Registry of Motor Vehicles Uninsured Motorist System If the customer does not take action as described above the insurance company according to Chapter 175 section 113A will proceed with Stage B of Cancellation Revocation process STAGE B If the customer has failed to satisfy the req
14. he Registry of reinsurance or return the registration and plate s During this 10 day period the customer is considered uninsured At this stage the insurance company cannot reinstate the policy but either the current insurance company or a new carrier can submit a new business transaction The customer may do any one of the following 1 Obtain a new Automobile liability insurance policy with either the old company or a new insurance carrier If the insurance company does not notify the Registry immediately of the new policy then it is recommended that the insured submit a RMV 3 form from their insurance company The customer will then need to bring the RMV 3 to a Registry office and pay a 25 00 amendment fee It is recommended that the company process the transaction ON LINE 2 If the customer chooses not to operate the motor vehicles s the customer must return the plate s and registration s to the Registry and receive 1 Plate Return Receipt one of which should be forwarded to the insurance company If after the 10 days the customer does not take any corrective action in the manner prescribed above the Registry will initiate stage D of the Cancellation Revocation Process STAGE D If the 10 day period has elapsed and the customer or the company has not notified the Registry in the manner prescribed then the customer s registration s and plate s are REVOKED On the 10th day at 12 01 a m the PRIMARY status on the customer
15. he revocation process is complete If the customer fails to obtain proper insurance the customer is operating the motor vehicle s in violation of the law In doing so the customer is subject to fines and possible imprisonment NOTE Once a customer s motor vehicle liability policy has been cancelled stage B the customer may no longer operate the motor vehicle on the roads of the Commonwealth unless a new policy is obtained Guidelines for Reporting Insurance Policies to the RMV 11 Massachusetts Registry of Motor Vehicles Uninsured Motorist System Commercial Policies Commercial policies must be electronically submitted to the RMV The same policies and procedures that apply to private passenger policies also apply to commercial policies The only exceptions are the Section Five registrations dealer repair farm and owner contractor plates The RMV will only accept a PAPER statutory cancellation notice covering Section Five registrations These cancellations should be mailed directly to the Dealer Repair Section at the RMV If acommercial policy has gone from a policy where the insurance company knew the scheduled vehicles to a new insurance company that did not know the listed vehicles on the policy the following action may be taken to avoid a revocation of their registration s The insurance agent company must comply with the following procedures 1 If the customer obtains NEW commercial insurance from a new carrier and
16. his packet and contact the RMV s UMS Department if you have any questions Complete the Company Contact Form for revocation issues and return to the UMS Department Complete the RMV Technical Issues Contact Form The RMV will use the information on this form to contact your company via email when the RMV system goes down due to an interruption of online service or scheduled down time To familiarize your company with UMS and decide how you will access the system either online or batch visit the UMS section of the RMV website www massrmv com and review all UMS user manuals and technical manuals Establish a File Data Transfer method with the RMV so you can send in your policy records see page 14 of this packet If your company decides to also use the RMV UMS online access option please refer to page five of this packet to choose your online options Guidelines for Reporting Insurance Policies to the RMV 3 Massachusetts Registry of Motor Vehicles Uninsured Motorist System RMV UMS Online Availability The following schedule has been established for insurance companies to gain access to the Registry s UMS Production and Test regions Insurance companies should NOT try to access our system when the system is not available If the Registry s system is not available the UMS Department will send your company an email stating that the Registry s on line system is not available as well as any estimated time when we will be av
17. hnical manuals For more information you can also call the RMV s UMS department at 857 368 9770 Stages A D of the cancellation revocation process are described in the next section At any stage during this process the customer may choose to stop the cancellation revocation process by returning the registration s and plate s to the Registry for cancellation The customer will be issued 1 Plate Return Receipt one of which should be forwarded to the insurance company Guidelines for Reporting Insurance Policies to the RMV 7 Massachusetts Registry of Motor Vehicles Uninsured Motorist System The Start of the Cancellation Revocation Process The insurance cancellation process is initiated when one of the following situations occurs e Non Payment of Premium e Dissatisfaction e Underwriting Reasons e Vehicle Sold e Voluntary Cancellation e Transfer e Fraud by Insured e Financed Account e Failure to Pay Surcharges e Cancel Rewrite e License or Registration Revoked e All Other e Void Policy The insurance company has the right to cancel the customer s automobile liability policy and inform the customer of their decision under Chapter 175 Section 113A That no cancellation of the policy whether by the company or by the insured shall be valid unless written notice thereof is given by the party proposing cancellation to the other party giving specific reason or reasons for such cancellation at least twenty days in each case be
18. l a policy as they cannot be reported via Batch due to there not being a VIN If the new carrier cannot report online they should instruct the customer to bring a stamped RMV 3 form to the Registry if they receive a notice of intent to revoke Guidelines for Reporting Insurance Policies to the RMV 16 Massachusetts Registry of Motor Vehicles Uninsured Motorist System UMS FAQs Q If a person has both a social security number and a license number which one would we use Use the license number If we have a commercial policy and the policyholder is Pizza Hut but the owner of the vehicle is John Smith would we use an FID or a license number If Pizza Hut is the policyholder you must use Pizza Hut s FID and NOWN name along with zip code information If the vehicle was registered to John Smith as an individual owner and you are not passing registration information you will need to provide the vehicle s VIN as well as John Smith s license number name and date of birth If we have a commercial policy and the policyholder is Pizza Hut but the vehicle owner is GMAC lessor do we need to know the lessor s FID If Pizza Hut is the policyholder you need to give us their FID NOWN name and zip code information If the vehicle owner is GMAC and you are not passing registration information you need to provide the vehicle s VIN GMAC s FID and the registered owner s name GMAC If we have a commercia
19. l policy and both the owner of the vehicle Leasing Associates and the policyholder Pizza Hut are in a company name what should we submit in our batch record If the policyholder is a NOWN non individual owner you must provide an FID NOWN name and at least five characters of the nine character zip code to UMS If the vehicle s is registered to a NOWN you may also have to provide an FID as part of the vehicle record The vehicle edits do not just consist of passing an FID for the vehicle The edit must start with a VIN check and then check to see if the registration information was given If you passed the registration information to us and matched the VIN then owner information is not required But if your company does not capture registration information the FID registered owner name and zip are all required Please refer to the BSD and the Batch Manual for information pertaining to edits If we have a commercial policy and the owner of the vehicle and the policyholder is an individual John Smith can we use the license number as we wouldn t have an FID Guidelines for Reporting Insurance Policies to the RMV 17 Massachusetts Registry of Motor Vehicles Uninsured Motorist System When you submit a commercial policy to the RMV the edits will seek to match the owner type individual or nown to a license number or FID If the owner type is a NOWN we will look for FID if the owner type is an individual we will look for
20. license number The RMV said our company could get a file of all the vehicles on its database that we currently insure What information will be sent on this file is it worthwhile and how do we get it You should fill out the file request form indicating your company code s and provide a blank cartridge We will supply you with all the registrations that your company is insuring i e plate number VIN owner name FID year make and model of vehicle It is worthwhile to capture this information that you may not have prior to implementation Batch processing has a number of edits which consist of matching VIN and owner information FID name or lic The sooner you start to match your data with our records the easier the implementation will be Since we update the registration data files that produce your registration information on a weekly basis your company may want to resubmit a new tape cartridge in order to obtain new registrations as well as obtain the registered owners zip codes which we recently added to the layout How can my company load a policy that has more than 24 vehicles on it We suggest that policies with a large number of vehicles be submitted through batch However if you need to load a policy with more than 24 vehicles the on line screens will allow you to input up to 9 999 vehicles The UPOI UPIC screens are processing screens that will permit you to load a New Business or a Renewal transaction with up to 24
21. ount set up with Expedite software All costs associated with this mailbox account is the responsibility of the insurance company Once the Advantis mailbox account is set up email Patricia Bennett at Patricia Bennett massmail state ma us with your account number user ID and three digit insurance code Work with Patricia Bennett to send in some TEST data into our TEST region to be sure that your record layout of the policy record is correct Once approved for production contact Ellen Armata 617 660 4548 or email Ellen Armata massmail state ma us to discuss sending a TEST Processing Request Form Control Sheet via email to the RMV DL UMSPRODUCTIONCONTROL MASSMAIL STATE MA US email group address with the company contact information All other UMS questions need to be addressed to the UMS department at 857 368 9770 or umsrmv massmail state ma us Guidelines for Reporting Insurance Policies to the RMV 14 Massachusetts Registry of Motor Vehicles Uninsured Motorist System Composite Rated Policies A composite rated policy is a policy purchased by a company that has a large fleet of vehicles e g a car rental company and is always adding and deleting vehicles from its inventory Often insurance companies claim that they can t report vehicles that are part of a composite policy because they don t know all of the vehicles However the position of the RMV is that these vehicles do need to be reported The reasoning i
22. s registration becomes REVO REVOked A short time after the REVO status is generated the local police in the customer s community are notified of the customer s name address and registration information Along with the local police the Registry will also review the information for potential plate recovery If the customer is stopped by a police officer and cannot show proof of CURRENT insurance the customer risks prosecution for driving uninsured and or unregistered Guidelines for Reporting Insurance Policies to the RMV 10 Massachusetts Registry of Motor Vehicles Uninsured Motorist System At this point the registration has been revoked and the only process the insurance company can follow is to complete an RMV 3 for the customer and instruct him her to return the old plate s and registration s to the Registry so he or she may re register and be issued a new set of plate s The customer may do any one of the following 1 Obtain a RMV 3 form to re register from his her old or new insurance company and submit it to the Registry The customer must return the old registration and plate s this includes vanity and special plates The customer will pay for a new registration and plate s 2 If the customer chooses not to operate the motor vehicle s the customer must return the plate s and registration s to the Registry and receive 1 Plate Return Receipt one of which should be forwarded to the insurance company At this point t
23. s that every vehicle must get registered and to do so the owner must get a stamp from the insurance company on an RMV 1 which means that the insurance company knows the vehicle information because it is on file Guidelines for Reporting Insurance Policies to the RMV 15 Massachusetts Registry of Motor Vehicles Uninsured Motorist System Reporting Trailers Trailers 3 000 Ibs or less do not need to be reported Trailers 3 001 lbs or more must be reported electronically to UMS The rules for reporting trailers are different for private passenger policies than they are for commercial policies Refer to the chart below to determine when trailers need to be reported through UMS batch processing or online processing Policy Type Meen a o g Report Y N Private Passenger 3 000 lbs or less Y N Private Passenger 3 001 lbs or more Y Y Private Passenger 3 000 lbs or less N N Private Passenger 3 001 lbs or more N N Commercial 3 000 Ibs or less Y Y Y Commercial 3 001 Ibs or more Y Y Y Commercial 3 000 lbs or less Y N N Commercial 3 001 Ibs or more Y N N Commercial 3 000 Ibs or less N Y N Commercial 3 001 Ibs or more N Y Y Campers and autohomes that have VINs and are drivable on the road are reportable These trailers can be reported online using the registration plate This has become more common as companies look to remove any liability when they cance
24. the original cancellation notice was sent This will result in reinstatement of the policy on the effective date of cancellation 2 If the customer obtains new insurance from a new carrier that new carrier must report the New Business to the Registry within 23 days This will prevent a revocation letter from being issued 3 If the customer chooses not to operate the motor vehicle s the customer must return the plate s registration s to the Registry and receive 1 Plate Return Receipt one of which should be forwarded to their insurance company NOTE When submitting batch transactions it is critical that a new business or reinstatement be processed by the insurance company and submitted to the Registry within 23 days from the Guidelines for Reporting Insurance Policies to the RMV 9 Massachusetts Registry of Motor Vehicles Uninsured Motorist System effective date of the cancellation This stops the letter of intent to revoke the customer s registration and plate s If the Registry does not receive 1 a reinstatement transaction 2 a new business transaction or 3 the returned plate s and registration s the Registry will proceed with Stage C of the Cancellation Revocation process STAGE C If after 23 days the customer has failed to satisfy the requirements of Stage B of this process the Registry will issue a letter of intent to revoke the customer s plate s and registration s The customer has 10 days to notify t
25. uirements of Stage A of this process the insurance company will notify the Registry of the customer s liability insurance cancellation The company either On line updates immediately or through Tape Batch Mode will send a cancellation notice to the Registry as outlined in Chapter 175 Section 113A Immediately upon the intended effective date of the cancellation of the policy whether proposed by the company or by the insured forward to the Registrar of Motor Vehicles a notice in such form as he may prescribe containing such information to inform the Registrar of the particular motor vehicle registration on which the insurance is intended to be cancelled The Registry will allow 23 days for 1 a notice of reinstatement 2 the issuance of a new insurance policy or 3 the returned registration s and plate s The insurance company must comply with the following procedures 1 The insurance company must submit a cancellation to the Registry The date provided on the cancellation must be equal to the intended cancellation effective date on the statutory cancellation notice to the customer 2 If the customer has rectified the problem with the insurance company the company should submit a new business or reinstatement transaction with the effective date of the original cancellation transaction The customer may do any one of the following 1 Take corrective action with the current insurance company to satisfy the reason for which
26. will be used internally within the Registry Please make copies of this form and send the UMS department any changes of name or contact information as they occur Please fax this form to the UMS Department at 857 368 0024 If you have any questions please call the UMS Department at 857 368 9770 Insurance Company Name Address Type of Coverage check one L P L Comm Both Name of 1 Contact Email address Telephone Name of 2nd Contact Email address Telephone Name of 3rd Contact Email address Telephone T21831_0209 Supplemental UMS Forms BY massDOT S Manual Error Correction Form Use this form to have the UMS Department make changes to a registration record that has an incorrect VIN owner name date of birth or an X number as a license number Note If you see an X number on a registration record it is not a real license n umber and should not be sent to us in a policyholder record or as a vehicle owner s license number Please fax this form to the UMS Department at 857 368 0024 If you have any questions you can call 857 368 9770 Insurance Company Date Plate Type RMV Owner Name Revised Name RMV DOB DOB RMV Lic Revised Lic RMV VIN Revised VIN Plate Type RMV Owner Name Revised Name RMV Lic Revised Lic RMV VI
Download Pdf Manuals
Related Search