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1. ar DVIGEAR User Guide Single Link DVI Active Cable Extender DVI 7171c ar DVIGEAR TABLE OF CONTENTS SECTION PAGE PRODUCT SAFETY 1 PRODUCT LIABILITY 1 1 0 2 2 0 5 3 3 0 PACKAGE 8 4 4 0 CONNECTING THE 4 5 0 OPERATING THE 5 6 0 6 7 0 LIMITED 7 8 0 REGULATORY 7 ar DVIGEAR WARNING Product Safety 1 Do not dismantle the product housing or modify the printed circuit board module as this may result in electrical shock or burn 2 Do not attempt to service this product yourself as opening or removing the product housing may expose you to dangerous voltages or other hazards Refer all servicing to qualified service personnel 3 Keep this product away from liquids Spills into the product housing may result in fire electrical shock or equipment damage If liquid spills into the housing unplug the product immediately Have the product checked by a qualified service eng
2. is registered trademark of HDMI LLC All other trademarks are the property of their respective holders 2012 2013 2015 2017 DVIGear Inc All rights are reserved No part of this manual may be reproduced or transmitted by any form or means electronic or mechanical including photocopying recording or by any information storage or retrieval system without the prior written consent of DVIGear 1 4 DVIGEAR 1 0 INTRODUCTION Thank you for purchasing this Single Link DVI Active Cable Extender ACE unit from DVIGear This product is an adaptive cable equalizer capable of mitigating insertion losses on copper Single Link DVI cables with lengths up to 200 ft 60 meters Although this product will work with almost any DVI cable its performance cannot be guaranteed in all cases due to the wide variations in the quality of conventional DVI cables For best results always use DVIGear s Super High Resolution SHR cables Our digital video distribution products have been serving the professional AV industry for more than fifteen 15 years Today DVIGear offers a full range of high performance products including scalable AV over 10GbE Systems Switchers Splitters Scalers Up Down Cross Converters Format Converters as well as a wide range of long reach Digital Cables Extenders and Fiber Optic Transmission systems 1 1 Features The Single Link DVI Active Cable Extender ACE unit has many uniq
3. ARRANTY Subject to the limitations stated below DVIGear warrants that this product will be free from defects in materials and workmanship for a period of three 3 years from the date of purchase Should the product DVIGear s opinion prove defective within the warranty period stated above DVIGear at its option will repair or replace this product without charge Any defective parts replaced become the property of DVIGear This warranty does not apply to products that have been damaged due to accident unauthorized alterations improper repair modifications inadequate maintenance and care or use in any manner for which the product was not intended If repairs are necessary under this warranty policy the original purchaser must obtain a Return Authorization Number from DVIGear and return the product freight prepaid to a location designated by DVIGear After repairs are complete the product will be returned freight prepaid The foregoing warranty is the sole and exclusive warranty given by DVIGear express or implied DVIGear disclaims all implied warranties including but not limited to implied warranties of merchantability or fitness for a particular use LIMITATIONS The liability of DVIGear with respect to any defective products will be limited to the repair or replacement of such products In no event shall DVIGear be responsible or liable for any damage arising from the use of such defective products including but not
4. EDID HDCP Support Yes pass through Mechanical Construction Rugged steel enclosure with durable black finish Dimensions H W D 141 x 2 1 x 2 6 29 2 mm x 53 7 mm x 67 1 mm Weight 4 7 02 132 9 Environmental Operating Temperature 32 to 122 F 0 to 50 C Storage Temperature 4 to 158 F 20 to 70 Humidity storage operating 10 to 90 non condensing Power Requirements External AC Power Adapter Input 100 240VAC 50 60Hz Output SVDC 3 0A Power Consumption typical 1 5 watts Regulatory Approvals ACE Unit FCC and RoHS External AC Power Adapter FCC CE UL C UL CEC GS PSE RoHS Warranty Limited Warranty 3 Years Parts and Labor Model Number DVI 7171c DVI Single Link Active Cable Extender Accessories Included 1x External AC Power Adapter with USA plug 1x User Guide Optional International AC Power Adapter with Euro UK or Australian plug p n DVI 7206 PS Note 1 Maximum cable lengths using DVIGear s 22AWG Super High Resolution SHR cables Note 2 The maximum cable length with 1080p 60Hz 8 bit color 1 5 Gbps input signal is 200 ft 60 meters The maximum cable length with 1080p 60Hz 12 bit color 2 25 Gbps input signal is 131 ft 40 meters 3 4 DVIGEAR 3 0 PACKAGE CONTENTS Before attempting to use this unit p
5. ineer before using it again 4 Place the product in an even and stable location If the product falls or is dropped it may cause an injury and or malfunction 5 Avoid exposing the product to extreme temperatures or to high humidity levels as this may result in damage to the product 6 Only use the supplied External AC Power Adapter The use of other power adapters may cause this product to fail or may cause a fire Do not twist or exert excessive force on the ends of the connected cables as this can cause them to malfunction Take care to ensure that all connected cables are not forced to bend more than their minimum bend radius Product Liability Statement Every effort has been made to ensure that this product is free of defects DVIGear cannot be held liable for the use of this product or for any direct or indirect consequential damages arising from its use It is the responsibility of the users of this product to check that it is suitable for their requirements and that it is installed correctly DVIGear reserves the right to revise any of its hardware and software following its policy to modify and or improve its products where necessary or desirable This statement does not affect the legal rights of the user in any way DVIGear and DVIGear amp Design are trademarks of DVIGear Inc and may not be used without the prior written permission of DVIGear Inc All third party trademarks and copyrights are recognized HDMI
6. lease check the packaging and make certain the following items are contained in the shipping carton e 1x DVI 7171c Single Link DVI Active Cable Extender ACE unit e 1x External AC Power Adapter e 1x User Guide Note Please retain the original packing material in case you need to return the unit If you find any items are missing contact your reseller or DVIGear immediately Please have the Model Number Serial Number and Invoice Number available for reference when you call 4 0 CONNECTING THE HARDWARE Please study the images below and become familiar with the signal input output and power input See Section 5 Operating the Unit for additional information 3 0 2 POWER ACTWNE POWER OUTPUT ACTIVE INPUT 4 DVIGEAR 5 0 OPERATING THE UNIT Up to 60m DVIGear Source Device SHR cable e g PC or Mac 5V Power Supply for ACE unit DVIGear ACE unit e g DVI 7171c 0 5m DVIGear Display Device SHR cable e g Projector Turn OFF the DVI source and the DVI display device Connect a high quality DVI long cable between the output of the DVI source and the INPUT port of the ACE unit Connect a high quality DVI short cable between the DVI input on the display device and the OUTPUT port of the ACE unit Connect the External AC Power Adapter to the ACE unit Take care to insert the locking plug into the DC power connector on the ACE
7. limited to loss of use revenue or profit whether such damages are direct indirect consequential or otherwise and whether such damages are incurred by the reseller end user or any third party 8 0 REGULATORY COMPLIANCE This product is compliant with appropriate FCC CE and RoHS rules and regulations The supplied AC Power Adapter is compliant with FCC CE UL C UL CEC GS PSE and RoHS rules and regulations 27 ar DVIGEAR Your Digital Connectivity Experts Toll Free 888 463 9927 DVIGear Inc Phone 770 421 6699 1059 Triad Court Suite 8 Fax 770 234 4207 Marietta Georgia 30062 2258 www dvigear com DVI 7171c UG 05 January 2017
8. ogether then check the AC power source and or replace the power adapter Verify that the cables connected to the Input and Output ports of the DVI ACE unit are premium grade cables such as DVIGear s Super High Resolution cables and do not exceed the recommended cable lengths specified in Section 2 of this User Guide Inspect the DVI connectors on both the cables and on the DVI ACE unit for damage bent pins loose connections etc Turn ON the DVI source and verify that the green ACTIVE LED is illuminated If it is not double check the source to ensure that it is outputting an active DVI signal As a final check bypass the DVI ACE unit and connect the DVI source directly to the DVI display device using a high quality DVI cable with a length of 3 meters 10 ft or less If the image is visible on the display then follow the procedure below in step 6 Turn OFF all system components as well as the DVI ACE unit Restart the DVI display then the DVI ACE unit and finally the DVI source device Recheck steps 1 4 above If the problem persists after trying the above suggestions please contact your dealer for additional assistance If the dealer s technical personnel are unable to assist you please contact DVIGear via telephone at 1 888 463 9927 toll free for United States and Canada or 1 770 421 6699 You may contact DVIGear by e mail at support dvigear com 6 4 DVIGEAR 7 0 LIMITED WARRANTY LIMITED W
9. ue features and benefits e Supports all HDTV resolutions up to 1080p 8 bit and 12 bit color e Supports PC resolutions up to 1920x1200 and 2048x1080 e Supports digital bit rates up to 2 25 Gbps e Supports HDCP pass through e Maximum distance from source to ACE 200 ft 60 meters e Maximum distance from ACE to display 15 ft 5 meters e Automatic or precise Manual Adjustment of cable equalization e Locking connector for AC Power Adapter for added security e Rugged ultra compact metal enclosure e LEDs indicate presence of sufficient power and active DVI signal 2 ar DVIGEAR 2 0 SPECIFICATIONS Performance Compliance DVI v1 0 HDMI HDCP Maximum Pixel Clock Frequency Up to 225 MHz Maximum Bit Rate Up to 2 25 Gbps Supported HDTV Resolutions 480p 720p 1080i 1080p 8 bit and 12 bit color Supported PC Resolutions Up to 1920x1200 and 2048x1080 Input Signal Equalization Adaptive equalization provides up to 40 dB correction amp 825 MHz Cable Equalization Modes Auto EQ Mode for cable lengths up to 30 meters Manual EQ Mode for cable lengths longer than 30 meters Connections Input Output 2x DVI 29 pin female connectors Power Input 1x 5 5 2 5 mm locking connector Cable Length Maximum Input Cable Length 200 ft 60 meters 2 Maximum Output Cable Length 15 ft 5 meters DDC Support
10. unit and rotate a quarter turn clockwise so that it locks securely into position Plug the AC Power Adapter into an active AC power socket The red POWER LED should be illuminated Turn ON the DVI source and DVI display device The green ACTIVE LED should be illuminated and there should be a stable image on the DVI display There should be no artifacts streaks sparkles etc visible in the displayed image On the side of the ACE unit there is a cable equalization switch that can be set for AUTO automatic or MANUAL adjustment The AUTO position is preferred and works well with most cables For DVI cables longer than 30 meters 100 ft the MANUAL EQ position can give better results When the switch is set to the MANUAL EQ position a 25x turn potentiometer is activated allowing very precise control of the amount of cable equalization For best results take care to rotate this potentiometer adjustment slowly Note that at the end of its range you will feel a slight clicking in the adjustment even though it continues to rotate 5 1 r DVIGEAR 40 AUTO E y MANUAL 6 0 TROUBLESHOOTING If the DVI ACE unit does not appear to be working properly please check the following 15 Verify that the External AC Power Adapter is plugged and delivering power to the DVI ACE unit In this case the red POWER LED should be brightly lit If the red POWER LED is dim flickering or off alt
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