User Guide TVLink S
Contents
1. h Power supply with mini USB plug and country adapter i Audio cable for RCA Cinch sockets j Audio cable for 3 5mm Jack sockets k SCART Peritel adapter optional Phonak TVLink S basestation The TVLink S extension package contains the stand alone TVLink S basestation with power supply and all cables Device description The Phonak TVLink S connects your hearing aids wirelessly to your TV or other audio devices The system consists of three main elements Your hearing aids the ComPilot and the Phonak TVLink S basestation hearing aid Up to 30 meters W BER j N Ke 100 ft ComPilot TVLink S basestation 2 Getting to know your TVLink S Phonak ComPilot streamer and remote control Buttons Main Volume Home GD 4 Connect ON OFF switch D Inputs Microphone openings 7 Audio input 3 5 mm jack FM input Europlug 9 Charging input mini USB Indicators Audio indicator AD Power indicator Neckloop 2 Neckloop sockets 3 Neckloop with antenna Neckloop plugs amp For detailed information on the ComPilot such as features light indicator explanations other input sources etc please refer to the ComPilot user guide which is delivered with each ComPilot J Bluetooth The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Phonak is un2. Then plug the SCART adaptor k into a free SCART output socket of your TV Step 3 Switching on all devices To use the TVLink S all devices must to be switched on m Switch on your TV or other audio source m Make sure your hearing aids are switched on and properly in place m To turn ON your ComPilot slide the power switch to the ON position as shown in fig 1 ComPilot a Fig 1 3 Getting started m Switch on the TVLink S basestation by a short press of the ON OFF button a as shown in fig 2 The status light g will illuminate green initially and may switch to blue later TVLink S basestation a Da Fig 2 Ci If the ComPilot Power indicator MD blinks red or is not illuminated at all the ComPilot battery level may be low In this case please first charge the ComPilot as described in step 10 on page 32 For a more detailed explanation of the ComPilot indicator lights please refer to the ComPilot user guide Step 4 Pairing ComPilot and the TVLink S basestation Gi If you received the ComPilot and the TVLink S basestation together in the complete TVLink S package ComPilot is already paired with the TVLink S basestation You will see two solid blue light indicators g and 4O and may directly proceed to step 5 Before starting to use the TVLink S system ComPilot and the TVLink S basestation need to be paired The pairing procedure controls which Bluetooth devices are perm
3. 20 60 Celsius and relative humidity of 90 for a long period of time The air pressure between 500 and 1100 hPa is appropriate The symbol with the crossed out garbage bin is to make you aware that this device may not be thrown away as normal household waste Please dispose of old or unused device at waste disposal sites intended for electronic waste or give your device to your hearing care professional for disposal Proper disposal protects the environment and health 49 50 J Bluetooth The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Phonak is under license Other trademarks and trade names are those of their respective owners Manufacturer Phonak AG Laubisr tistrasse 28 CH 8712 St fa Switzerland EU Representative Phonak GmbH Max Eyth Strasse 20 D 70736 Fellbach Oeffingen Germany CE D www phonak com 0678 029 1068 02 V1 00 2011 09 A W FO Printed in Switzerland Phonak AG All rights reserved
4. FCC Rules and ICES 003 of Industry Canada These limits are designed to provide reasonable protection against harmful interference in a residential installation This device generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this device does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiving antenna m Increase the separation between the device and receiver m Connect the device into an outlet on a circuit different from that to which the receiver is connected 45 8 Declaration of Conformity m Consult the dealer or an experienced radio TV technician for help Notice 4 FCC IC RF Radiation Exposure Statement This equipment complies with FCC IC radiation exposure limits set forth for an uncontrolled environment End users must follow the specific operating instructions for satisfying RF exposure compliance This transmitter must not be co located or operating in conjunction with any other antenna or transmitter More details can be found in the data sheet which can be downloaded from www phonak com compil
5. double blink during streaming o0 co oo pause a Will blink if TVLink S basestation Is not connected 33 5 Troubleshooting 5 1 Testing the audio transmission The TVLink S basestation is able to generate a test sound to check the system a To start testing m Switch ON and wear ComPilot correctly m Switch OFF the TVLink S basestation first then press the basestation volume c and power a button simultaneously until the status light g starts to blink in different colors m ComPilot and the basestation should connect now blue green or blue orange blinks and you hear a sound test melody through your hearing aids The test sound continues for 2 minutes or until any of the basestation buttons is pressed Use the ComPilot Volume GB buttons to change the volume of the test sound If no test sound can be heard redo the pairing procedure as described on page 20 34 The basestation status light g gives information during test mode The colors alternate to indicate the audio input status as well as the connection status to ComPilot Example Red blue red blue etc Streaming test sound to ComPilot no audio input detected on the basestation Color codes Red No audio input on basestation Green Audio input detected on basestation Orange Searching for ComPilot Blue Streaming test sound to ComPilot Gi If no ComPilot is found and no audio input is available the TVLink S basestation will stop the te
6. it automatically recognizes your Phonak wireless hearing aids Ci In cases of interference with other hearing aids please contact your hearing care professional Step 6 Listening to the TV You will hear the sound of the TV directly in your hearing aids Gi If you cannot hear the sound of your TV through TVLink S please repeat steps 1 to 5 on pages 12 to 23 The TVLink S system supports Bluetooth operation up to a range of 30m 100 ft Line of sight between your ComPilot and the TVLink S basestation is not required However interference in the environment by walls or furniture may reduce the operating range 23 1 Daily usage of the Phonak TVLink S If the ComPilot moves out of range of the TVLink S basestation the wireless audio transmission will be terminated If ComPilot is then moved back into range of the TVLink S basestation it will automatically resume streaming to your hearing aids Gi It may take up to 10 seconds until the streaming resumes Both streaming light indicators 0 g should be solid blue during streaming Ci If the TVLink S basestation status light g blinks green make sure the audio input to the TVLink S basestation is properly connected and the input volume is set to a 75 level is green make sure ComPilot is switched ON both ends of the neckloop are plugged in and the devices are paired blinks blue you are in paused mode Press the ComPilot Main button to resume strea
7. the Phonak TVLink S If ComPilot is paired with your mobile phone you can still receive phone calls even when watching TV via TVLink S In case of an incoming call ComPilot auto matically stops transmitting the audio signal from your TV and sends the signal from your mobile phone to your hearing aids To accept an incoming call briefly press the ComPilot Main button once you hear the ringtone through your hearing aids Press the Main button again and the phone call will be ended To refuse a call press and hold the ComPilot Main button for 2 seconds during the ringtone amp Please refer to the ComPilot user guide for pairing instructions of ComPilot with the mobile phone or other entertainment and communication devices such as radios or personal computers Step 9 Switching off TVLink S basestation and ComPilot To switch off the devices m lo end the transmission of the TV audio signal switch off the TVLink S basestation by pressing the ON OFF button a as shown in fig 7 a v Fig 7 29 4 Daily usage of the Phonak TVLink S m f ComPilot is not used for other purposes such as phone calls switch it off by sliding the Power switch W to the OFF position as shown in fig 8 The ComPilot Power indicator will blink red first then lits for 2 seconds to indicate the complete shut down Fig 8 Gi If no audio input is available the TVLink S basestation automatically sto
8. to basestation mMake sure TV is not muted The light indicator g blinks m Select a 75 volume level green on the TV set m Make sure the audio cable uses an OUT port m IVLink S is in pause mode m indicated by blue blinking status lights on both devices A short press of the ComPilot Main button will un pause and resume m Ihe distance between m Bring devices closer to each ComPilot and the TVLink S other 30 meters 100 ft basestation is too long is the maximum in free field m lo avoid streaming interrup tions make sure you wear ComPilot correctly and keep the Bluetooth device within the operating range 37 5 Troubleshooting Most probable cause Remedy The volume during streaming is not comfortable too low or too high m Ihe different TV audio sources have different output volumes m lf TVLink S basestation is connected to the RCA Cinch or the SCART socket of your TV adjust the volume by using the basestation volume amp buttons b c m f the TVLink S basestation is connected to the headset output of the TV you alternatively may adjust the volume using the TV volume control m Adjust volume of your satellite receiver or settop box m Adjust the volume using the ComPilot volume B buttons After connecting the TVLink S basestation the TV loudspeaker is switched off m You have selected the headset output of the TV set 38 m Choose another audio output on your TV
9. Phonak TVLink S Basestation User Guide bii Contents 1 Welcome 2 Getting to know your TVLink S 3 Getting started Step 1 Setting up the power supply Step 2 Connecting the TVLink S basestation Step 3 Switching on all devices Step 4 Pairing ComPilot and the TVLink S basestation 4 Daily usage of the Phonak TVLink S Step 5 Wearing your ComPilot Step 6 Listening to the TV Step 7 Adjusting the volume of the TV signal Step 8 Pause and phone calls during operation Step 9 Switching off your TVLink S basestation and ComPilot Step 10 Charging ComPilot 11 12 17 Troubleshooting 5 1 Testing the audio transmission 5 2 Questions and answers Important information 6 1 Hazard warnings 6 2 Information on product safety Service and warranty Compliance information Information and explanation of symbols 34 34 36 39 39 40 43 44 47 Welcome Congratulations on choosing the Phonak TVLink S It expands the way you hear your world by wirelessly connecting your hearing aids to your TV and other entertainment or communication devices Please read this user guide carefully to discover how to benefit from all the features of your TVLink S Please also carefully read the Important information section in chapter 6 Phonak life is on www phonak com 2 Getting to know your TVLink S The complete Phonak TVLink S system consists of the following elements
10. USB plug d of the power supply to the Power input Power of the TVLink S basestation Plug the power supply into the wall socket h Use the RCA Cinch cable i to connect the TVLink S basestation to the TV m Connect the stereo e plug to the audio input Audio IN of the TVLink S basestation Connect the red and white plugs i to the matching red and white output sockets on your IV 3 Getting started You can also connect your TVLink S basestation to the headset socket of your TV using the audio cable m Connect the stereo plug e to the audio input of the TVLink S basestation Audio IN m Plug the other end into the headset output socket of your IV Gi When connecting the TVLink S basestation to the headset socket of your TV you are able to adjust the volume via your TV remote control Gi Some TVs will switch off their loudspeakers when plugging the jack into the headset socket the TV will not be audible for other people In such a case use the Cinch RCA or SCART output socket as described above For further information on volume adjustment please refer to step 7 below The Phonak TVLink S basestation can also be connected to any other audio source such as an MP3 player PC or home sound system using the stereo plug cable j 3 Getting started Optionally you may use a SCART adaptor m Plug one end of the audio cable j into the TVLink S basestation and the other end into the SCART adaptor
11. der license Other trademarks and trade names are those of their respective owners 2 Getting to know your TVLink S Phonak TVLink S basestation The TVLink S basestation is connected to your TV or any other audio source and wirelessly sends audio signals from your TV to ComPilot within a range of up to 30 meters 100 ft The TVLink S basestation also serves as a charging cradle for ComPilot when ComPilot is not In use f 0 Buttons a a ON OFF button b TV signal volume up c TV signal volume down gt Inputs d Power input mini USB e Audio input 3 5 mm jack b a f ComPilot charging slot g Status light TVLink S basestation 3 Getting started Step 1 Setting up the power supply iF To remove the power adapter a Pull back the tab on the universal b Gently pull the adapter upwards c Then start over with step 1 above Insert the round corner of the Click the tail of the adapter in Select the adapter that corresponds to your country US EU UK AUS adapter to the round corner of the universal power supply until it is completely inserted to lock it into place Make sure the adapter is securely locked power supply and hold to remove it from receptacle 3 Getting started Step 2 Connecting the TVLink S basestation To connect the power supply m Place the TVLink S basestation next to your TV Connect the mini
12. exposure to chemicals immersion in water or undue stress Damage caused by third parties or non authorized service centers renders the warranty null and void This warranty does not cover any services performed by a hearing care professional in his her office Serial number ComPilot Authorized hearing care professional stamp signature Purchase date 43 au ww rrr la ie el a an laa tae mae la i N L aF y J r dC Yali Declaration of Conformity Hereby Phonak AG declares that this Phonak product is in compliance with the essential requirements of the Radio and Telecommunications Terminal Equipment Directive 1999 5 EC The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www phonak com worldwide locations Notice 1 This device complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice 2 Changes or modifications made to this device not expressly approved by Phonak may void the FCC authorization to operate this device 44 Notice 3 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the
13. itted to communicate with each other Make sure both devices are switched on as described in step 3 above Gi You do not need to insert ComPilot into the basestation charging slot f during pairing i Pairing needs to be completed only once for each device you wish to use with your ComPilot 3 je 20 Getting started Press and hold the ComPilot and button simultaneously for 2 seconds until the Audio indicator starts to rapidly blink blue fig 3 Your ComPilot will remain in the pairing mode for two minutes or until the pairing is completed If the TVLink S basestation status light g is not rapidly blinking blue already press the ON OFF button a for 5 seconds until the Bluetooth indicator g is rapidly blinking blue as shown in fig 4 gt a Press 5 sec Fig 4 3 Wait until both Bluetooth indicator lights dO g turn solid blue This can take up to 2 minutes but typically is done within a few seconds 21 4 Daily usage of the Phonak TVLink S 22 First switch on both devices as described in step 3 Step 5 Wearing your ComPilot Before any phone music or TV streaming can take place the ComPilot must be switched ON and worn correctly as shown below 1 Put the neckloop around your neck easily done when unplugging one neckloop plug 2 Make sure both plugs are well connected in the neckloop sockets 3 Switch the ComPilot ON Gi After switching ComPilot ON
14. ming 24 Step 7 Adjusting the volume of the TV signal First set the volume of the TV speakers at the level to suit other viewers m f the TVLink S basestation is connected to your TV with the RCA Cinch cable i or the SCART adaptor k adjust the volume via the TVLink S basestation volume control b and c fig 5 until the sound is comfortable m For daily usage and fine tuning of the sound use the Volume GB buttons fig 6 of ComPilot Fig 5 Fig 6 25 r 4 Daily usage of the Phonak TVLink S m f your TVLink S basestation is connected to the headphone socket of your TV you may also use your TV remote control to adjust volume via the TV directly Please refer to the TV user guide for more details on setting the TV volume Ci If your TV is connected to a satellite receiver or a set top box make sure the volumes of these additional devices are set to a 75 level for best audio quality results 26 Step 8 Pause and phone calls during operation To pause the audio transmission from your TV press the ComPilot Main button During pause m The Bluetooth indicators 0 g will blink blue on both devices m Your hearing aids will switch back to the most recent hearing program To resume hearing your TV press the ComPilot Main button again Please refer to the ComPilot user guide chapter 8 2 if you want to manage multiple input sources 27 28 4 Daily usage of
15. ot 46 9 Information and explanation O H symbc ls The CE symbol is confirmation by XXXX Phonak AG that this Phonak product meets the requirements of the R amp TTE Directive 1999 5 EC on Radio and Telecommunication Terminal Equipment The numbers after the CE symbol are the numbers of consulted certified bodies under the above mentioned directives The alert sign means that potential restrictions on its use are applicable in one or more EU Member States This device is a class 2 device and can be operated in the EU member States without restrictions for indoor use but must not operated outdoors in France 47 48 9090 PB Operating conditions This symbol indicates that it is important for the user to read and take into account the relevant information in this user guide This symbol indicates that it is important for the user to pay attention to the relevant warning notices in this user guide Important information for handling and product safety Australian EMC and Radiocommuni cations compliance label This device is designed such that it functions without problems or restrictions if used as intended unless otherwise noted in these user guides O to 55 Celsius and relative humidity of lt 95 non condensing n ormallot Transport and storage conditions DX mation OF SYMDOIS During transport or storage the temperature should not exceed the limit values of
16. ps the Bluetooth audio transmission to ComPilot after 5 minutes Its status light g will blink green 30 Step 10 Charging ComPilot To charge ComPilot gently plug it into the charging slot f of the TVLink S basestation as shown in fig 9 ComPilot Fig 9 TVLink S basestation ComPilot Power indicator Charging Solid Red a gt Charged and full battery Solid green 31 u N a N L V i il XY J m Ihe TVLink S basestation can either be ON or OFF during charging Its status light g does not indicate the charging process m Ihe typical time to fully charge ComPilot is 90 minutes m We recommend that the ComPilot is switched off while charging Gi When charging the ComPilot for the first time leave it charging for at least three hours even if the battery indicator turns green earlier After the initial charging you may leave ComPilot in the ComPilot slot for an unlimited time For safety reasons recharge the battery only with chargers supplied by Phonak If other chargers are used they must be USB certified 5 0 VDC 500 mA 32 Understanding the status lights for ComPilot and TVLink S basestation during streaming audio ComPilot TVLink S basestation Streaming Solid blue Solid blue e BB Gz BD Streaming Short blinks Blinks pause O O O O O TVLink S Dark Green not connected If ComPilot is also connected to a phone its Audio indicator m Will
17. s and heat sources radiator TV top Protect devices from excessive shock and vibration Gi Clean devices using a damp cloth Never use household cleaning products washing powder soap etc or alcohol to clean them Never use a microwave or other heating devices to dry any of the devices Gi The digitally coded inductive transmission technology used in these devices Is extremely reliable and experiences virtually no interference from other devices It should be noted however that when operating the system near computer equipment larger electronic installation or other strong electro magnetic fields it may be necessary to be at least 60 cm 24 away from the interfering device to ensure proper operation 41 42 6 Important information Gi X ray radiation CT or MRI scans may destroy or adversely affect the correct functioning of the devices Ci Do not use these devices in areas where electronic equipment is prohibited 7 1 Local warranty Please ask the hearing care professional where you purchased your ComPilot and TVLink S basestation about the terms of the local warranty 7 2 International warranty Phonak offers a one year limited international warranty valid as of the date of purchase This limited warranty covers manufacturing and material defects The warranty is valid only if proof of purchase is shown 7 3 Warranty limitation This warranty does not cover damage from improper handling or care
18. set such as RCA Cinch or SCART A In nnrtant WM En rmat nn O IINDOTLAarfllL INTOTTNAaLIOT Please carefully read the corresponding section in tne Phonak ComPilot user guide which is delivered along with each ComPilot 6 1 Hazard warnings Keep this device out of reach of children under 3 years Interference with medical devices These Phonak devices use low power digitally coded transmission to communicate to your hearing aids Although unlikely interference with medical devices such as pacemakers is possible Therefore persons using medical devices such as pacemakers are not permitted to use this device Use only hearing aids that have been specially programmed for you by your hearing care professional 39 6 Important information Changes or modifications to any of the devices that were not explicitly approved by Phonak are not permitted External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards Only use accessories approved by Phonak AG 6 2 Information on product safety Gi When TVLink S is not in use turn off the TVLink S basestation Gi Always plug in the ComPilot neckloop and wear it around the neck when transmitting signals to your hearing aids Gi Protect the device connectors plugs charging slot and power supply from dirt and debris 40 Gi Protect all devices from excessive moisture bathing or swimming area
19. st mode and its light indicator will blink green 35 5 Troubleshooting 5 2 Questions and answers A summary of frequently asked questions and their answers Most probable cause Remedy None of the indicator lights 0 g turned solid blue m Devices are not turned on m Switch on devices as shown in step 3 page 17 m ComPilot and TVLink S m Repeat step 4 on page 19 basestation are not paired see a rapidly blinking blue indicator light g on the TVLink S basestation m IVLink S basestation is in Bluetooth pairing mode m Go to step 4 on page 19 Only one of the blue indicator lights turned solid blue m One of the devices is m Make sure to switch off all connected to another other Bluetooth devices Bluetooth device except ComPilot and TVLink S basestation Both indicator lights 0 g are solid blue but cannot hear the TV ComPilot is out of range of m Wear ComPilot around the the hearing aids neck and correctly secure the neckloop m Turn all devices OFF and ON again 36 Most probable cause Remedy m ComPilot is not correctly programmed for your hearing aids m Ask your hearing care professional to regroup your ComPilot and hearing aids cannot hear the sound from the TV via ComPilot m Ihe devices are switched off m Make sure all devices are switched on See step 3 on page 17 m Ihe cables are not plugged in m Repeat step 2 on page 12 correctly m No audio input
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