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INTELLIscribe® User Manual

1. The Web Unlock Process uses the order number invoice or sales receipt number and an authentication code listed as Auth Code on the invoice or sales receipt to permanently unlock the software 1 Open the Brooks License Manager from the application s Programs folder Or choose License Manager from the software Help menu 2 Click the License button to start the Application Unlock Wizard Click Next 3 Enter the username and company for this license The username must be unique if unlocking more than one license 4 Select the default option Unlock using an order number and authentication code Click Next 5 Now enter the order number invoice or sales receipt number and the authentication code listed as Auth Code on the invoice or sales receipt in the fields provided Click Next 6 Verify the proxy server settings are correct Note that the Brooks License Manager does not support proxy servers which require authentication Click Finish 7 If the unlock is successful the completion page of the Application Unlock Wizard will display the following message Operation Complete 8 Ifthe unlock was unsuccessful a message appears describing the reason why the attempt was unsuccessful You may contact Brooks for further information on error messages Note Please Print the License for Your Records Appendix I Brooks License Manager 32 User Manual CEM soe Manual Unlock Process If the computer does not have Internet access
2. p 2 0 ORC INTELLIscribe User Manual Version 4 0 March 2007 The Power to P rint Brooks Internet S oftware Inc www brooksnet com More Intelligent Printing with INTELLIscribe Simplify document distribution Improve printer management Create a more reliable print environment e Save time with unique prin options Increase efficiency with smart printing features u ing Ideal for e Newsrooms that want to print multiple copies of scripts e Business offices that wantto print documents to remote locations e Universities that want to balance printer usage User Manual Copyright Copyright 1998 2007 Brooks Internet Software Inc ALL RIGHTS RESERVED The copyright for INTELLIscribe including but not limited to the INTELLIscribe executable the Brooks License Manager files and help files is owned by Brooks Internet Software Inc This software is not shareware or freeware It is licensed commercial software You are expressly prohibited from reproducing this software in any form including making the software available on a network except as allowed by the license agreement endorsed by Brooks Internet Software Inc Other Copyrights Windows is a trademark of Microsoft Corporation Adobe PostScript Acrobat and the Adobe logo are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions 1987 1994 Adobe Systems Incorporated JetDirect is a trademark of Hewl
3. Manual Unlock Process You may also contact us directly to obtain this information Before proceeding you will need to know the serial number This number is generated during program installation 1 Open the Brooks License Manager from the application s Programs folder Or choose License from the software Help menu 2 Inthe License Status tab take note of the serial number Option 1 Online Key Generation Method 1 Connect to the Internet and access http www brooksnet com cgi bin order unlock html 2 Enter the required information e Serial number This number is generated during installation and can be found by opening the Brooks License Manager e Product Name From the drop down list select the name of the product purchased Appendix I Brooks License Manager 33 User Manual CEM soe e Quantity Keep the default of 1 This information is only required for module licensing e UserName Enter a UNIQUE identifier for the individual using the software or the machine containing the software i e Jane Smith West Coast Sales Office Server A e Company Name Name of the company licensing the software e Order Number Invoice or Sales Receipt number provided when the order was processed e Authentication Auth Code Unique code listed as Auth Code on the invoice or sales receipt auto generated and provided when the order was processed 3 Click the Submit button If successful a page will be displayed with the unlock key and
4. see side note File Version Fred ore 3 2 0 34 i Copyright 1997 2005 Brooks Internet Software Inc I Rights Reserv File Versions The version eee esc number of each file in the pen mailto support brooksnet com INTELLIscribe installation jii es ise folder is displayed i Support Contact Information Step 1 INTELLIscribe About Box Provides information that will help you obtain technical support on Brooks website over the phone by email or by fax see side note Using INTELLIscribe About Dialog This dialog is used to display information about the application and will be requested when obtaining technical support License Information If the software has not yet been unlocked the username and company shown are obtained from Windows Technical Support Before you submit a problem report please see the Reporting P roblems section Also if you have Internet access you can search the online support section of our website FAQ Index here you can search for common problems or situations encountered with this application or other products 20 User Manual CEM soe ISendfile Command Line Interface ISendfile is a utility program provided by INTELLIscribe Its purpose is to provide a DOS command line interface for printing one or more files to a virtual printer port ISendfile can be called from a DOS command prompt or a DOS batch file It does not open a window or prompt for user inp
5. the Manual Unlock Process should be used to unlock the software You may contact your reseller or Brooks to obtain the required information or you may use one of the methods below 1 Open the Brooks License Manager from the application s Programs folder Or choose License from the software Help menu 2 Click the License button to start the Application Unlock Wizard Click Next 3 Enter the username and company for this license The username must be unique if unlocking more than one license 4 Select the option Unlock using an unlock key Click Next 5 Editthe Support Expiration Date field to reflect the Software Upgrade Maintenance SUM expiration date This date is listed on your invoice or sales receipt Click Next 6 Enter the unlock key obtained using one of the methods below and click Finish 7 If the unlock is successful the completion page of the Application Unlock Wizard will be displayed stating Operation Complete 8 Ifthe unlock was unsuccessful a message appears describing the reason why the attempt was unsuccessful You may contact Brooks for further information on error messages Note Please Print the License for Your Records Options to Obtain Manual Unlock Information The following methods allow you to obtain the information required to unlock the software using the Manual Unlock Process Be aware these methods do not unlock the software but provide a convenient means to obtain the information required during the
6. 19 Importing Configuration Files seen 19 Viewing Information about INTELLIscribe eeennnnnnenenenns 20 ISendfile Command Line Interface 21 Th ISendfile Int tfaCg a incerta race anime ta feci ico ec 21 ISendfile Options Variables and Messages 21 JS ndflle EXamples ciento feci aara cerco fn i eden 24 User Interface Guide sssssssssssnnnnononsnsnanannnnnnnnnnnnnnnanannnnnnnnnnnnnananannnnnnnnanannnnnananannnananonnnn 25 INTELEIScribe WiNdOW xoti ci pitch prar rennen exiger 25 A INTEELIScmbe MENUS ater cernere enr enean en ren pen 26 Bi TOOIDaE coa onmes urba E tef tatit unto RR PER ER 28 C Virtual Printer Port Tab i ac neri termin dente FS 28 D Print DS T aD reete reete Frente eee cines cecinere rein tree LR De 29 E DESUNGHONSH D eed tei cedi Rr ce rre nen E rectae i E ER dete 30 Table of Contents User Manual Fe Status B aici M 31 G RII 31 Appendix I Brooks License Manager rennen 32 Software Licensing Instructions osea trrnerti reete vni etre rtt rhe 32 Web Tbe enr c a a ai 32 Manual UMIOCK PROCESS uta ienect ter erret reto ir ett vct rene Rr 33 Options to Obtain Manual Unlock Information eene 33 Option 1 Online Key Generation Method sssseeeenennn 33 Software Relnstallations c5 m eerte era eco nennt a tee ene o ert ee onis 34 Pigs III stissti tii N ona et Wis a a ts eaves 34 Appendix Il
7. Auth Code on the invoice or sales receipt 1 Connect to the Internet and access the following web page http www brooksnet com fag dl 5day html Appendix I Brooks License Manager 34 User Manual 2 Enterthe appropriate information in the form displayed and click the Submit button All fields on this form are required 3 If your order number and authentication code are correct and you have current SUM a page will be displayed which will allow you to download the 5 day trial Links to the manual are provided as a courtesy 4 If there is a problem the form will be displayed again and any error messages will be shown in red describing the reasons for the problem If so correct the problem and try again If you have already installed and configured RPM follow the steps on the following FAQ to reinstall RPM using the five day trial version http www brooksnet com faq 416 09 html Appendix I Brooks License Manager 35 User Manual Appendix Il Common Messages and Errors Printer Busy Notification This message will occur when printing if the host is unavailable or is busy If received check the printer to see if it is turned on and that there are no jobs currently being printed This notification can be enabled or disabled using the View gt Options command Note INTELLIscribe attempts to determine why the printer or print server is busy and displays this information in the dialog License Expired Notif
8. IP Address An IP Address is a 4 octet number thatis used by TCP IP to identify a device or node on the network An LPR client needs the IP Address ofthe LPD server in order to send data to it User Manual c Port Enter the TCP IP port number you want to send data on The default port number for LPR LPD is 515 and is entered automatically Most single port JetdDirect print servers receive data on port 9100 this port number is entered automatically when selecting the JetDirect protocol d Destination s This box contains a list of destinations printers that have been created for the port If updating an existing port the list should be populated automatically i Buttons The Up and Down buttons increase or decrease the priority of the selected destination If only one destination is available or if the destination is already the highest or lowest priority the buttons do not perform any operation The Delete X button deletes the selected destination but there must be at least one destination to continue 4 Configure Destination Options This final step allows you to customize the configuration of each destination see side note This step has protocol specific attributes as well as destination specific settings You must specify a Queue Name for each destination using the LPR LPD protocol see side note a Destination s This Virtual Printer Port Wizard lists all destinations Configure Settings Configure the setti
9. The following steps describe how to use drag and drop printing l Select a printer ready file for example using Windows Explorer or a print job in the Print Jobs tab of INTELLIscribe 2 Drag the file or print job directly over the virtual printer port you want to print through Virtual Printer Ports Newsroom Broadcast Office Laser Printer Room 113 Color 3 Drop the file or print job onto the virtual printer port Your file or print job is printed through the selected virtual printer port INTELLIscribe sends the document to the desired printer s without launching an application or Mh rot EF CNN involving the Windows print driver Step 2 Virtual Printer Ports List Using INTELLIscribe i Drag and Drop Example After printing a news script through a port configured for broadcast printing you could drag the script print job from the P rint J obs tab to another virtual printer port that may be setto broadcastthe script to another set of printers New Drag and Drop Use Print jobs can also be dragged from INTELLIscribe and viewed in editors that support drag and drop e g Notepad Outlook and so on You might use this feature for troubleshooting purposes 11 User Manual Reprinting Documents Using INTELLIscribe you can easily reprint documents Complete the following steps to reprint a job 1 InINTELLIscribe select the document or documents you want to reprint 2 i and select Reprint
10. ae sane RR ARE e en Update destination The information E returned from the Destinations Tab destination depends on which protocol is used LPR LPD or HP JetDirect Clicking the Update button opens the Virtual Printer Port Wizard of the associated port to the Add Destinations step of the Wizard allowing you to add remove or modify the destinations of the virtual printer port A small icon next to each destination represents the current status The icons and the status are as follows Icon Meaning The current state of the destination is unknown The destination is currently available The destination is busy or is not responding The destination is currently being tested 0920 9 An error has been detected in the destination Destinations Tab Icon Meanings User Interface Guide 30 User Manual F Status Bar The status bar is displayed at the bottom of the INTELLIscribe window To display or hide the status bar Select Status bar from the View menu The status bar displays relevant messages when importing or exporting configuration files or when dealing with SLP printers G Log Tab The Log tab Timestamp Severity Type Name Id Message a 1 10 27 23 763 Info Socket 1 1 Sent 8192 bytes displays events 2 10 27 23 779 Info Socket 1 1 Sent 8192 bytes 1 10 27 23 779 Info Socket 1 1 Sent 8192 bytes log g ed during the 23 Info Socket 1 1 Sent 1247 bytes course of operat
11. copies Note that not all print servers support the copies option P port Equivalent to the port argument U usemame Specify a username otherwise use the logged in username LPD print servers typically expect a username i columns Indent input by columns LPD only w width Specify the page width LPD only H host Hostname that jobs comes from defaults to local computer name LPD print servers typically expect an originating hostname though if one is not provided then it will use other means to determine a valid hostname Z options Pass the specified options This is used by some print servers for custom processing ISendfile Table 1 Options Variable Usage PRINTER ISendfile will use this as the port to send files to if you do not specify the port with the P option or as a command line argument USERNAME ISendfile will use this as the user requesting the print job if you don t specify the U option ISendfile Table 2 Environment Variables Using INTELLIscribe i 22 Filter formatis one character only User Manual Message Resolution If you use the F switch the value you specify must be exactly one character Indent must be digits 0 9 only If you use the i switch the argument must contain digits only Width must be digits 0 9 only If you use the w switch the argument must contain digits only Unexpected options You have specified options that ISendf
12. is called a User Agent in SLP terminology and a server which is called a Service Agent The Service Agent broadcasts the existence location and configuration of a particular service The User Agent requests information from the Service Agent or if implemented a Directory Agent A Directory Agent acts as a centralized repository for service location information INTELLIscribe is a User Agent Information about printers that support the LPR LPD protocol is located and a destination is added automatically with the information found When a printer is removed from a Service or Directory Agent s configuration INTELLIscribe automatically removes the destination Request for Comments RFC 2165 Service Location Protocol Version 1 RFC 2608 Service Location Protocol Version 2 REC 2609 Service Templates and Service Schemes RFC 2610 DHCP Options for Service Location Protocol RFC 2614 An API for Service Location Protocol Appendix Ill Service Location Protocol SLP i user agent A software application that listens for information about network services from a Directory Agentor Service Agent service agent An SLP software application used to broadcast the existence of network services directory agent An SLP term that describes a centralized repository for service location information 37 User Manual Appendix IV What s New Version 4 0 i Features Windows Vista operating system support Clu
13. it a Setup a virtual printer port or ports In INTELLIscribe selecting Add from the Port menu opens the Virtual Printer Port Wizard which guides you through the following steps to create a virtual printer port 1 Configure Port Enter a name for the port If multiple printing destinations will be used choose a port policy see side note 2 Add Destinations Enter the hostname or IP address then select a protocol and port for each new destination and click the Add Destination button 3 Configure Protocol Options Customize each destination by entering protocol specific configuration Note These steps are outlined in more detail in the Setting up INTELLIscribe section b Create a Windows printer and assign the virtual printer port The Windows Add Printer Wizard guides you through this process This wizard accomplishes the following tasks e Choose how this printer is connected to your computer local or network Windows considers a printer utilizing INTELLIscribe as a local printer Do not allow Windows to automatically detect your plug and play printer e Select the port to which this printer will print Here you choose the virtual printer port created in the Virtual Printer Port Wizard e Select the type of printer from a list of manufacturers and models If your printer is not listed install the driver using the manufacturer supplied CD ROM e Choose from various other options such as whether to set the printer as the d
14. print job unless it has been printed or is in error If ithas not yet completed printing this action will prevent it from being printed in most cases depending on the print server see side note Delete Deletes the selected print job s Documents that are being printed cannot be deleted until they have finished successfully failed or have been manually cancelled by the user Reprint Reprint the selected print job s The currently selected print jobs are rescheduled for printing INTELLIscribe will then spool the print job to the printer again even if it failed or did not print the first time through Properties Displays the job properties for the selected document by displaying the Properties dialog Destination Query Status Queries a printer for information Queries a destination for availability and other useful information The query used is specific to the protocol configured for the destination Information is returned by the printer or print server and can be copied to the clipboard User Interface Guide i Import System administrators may use this to simplify the setup of INTELLIscribe for multiple computers Export Use the Export command to e Quickly configure several computers with the same virtual printer port configuration e Backup the configuration for use in a catastrophic event Such as a computer crash J ob Menu You must have a do
15. support expiration date 4 Follow the manual unlock process listed above Software Reinstallations Brooks License Manager allows you to unlock the software using the same method provided you are installing it on the same computer The same serial number is generated each time the software is installed Note If your Software Upgrade Maintenance SUM has not expired at the time a new version is released Brooks License Manager will also allow you to upgrade to that version using the same method e Web Unlock Process Use the original order number and authentication code found on the sales receipt or invoice e Manual Unlock Process Use the same unlock key and support expiration date Don t forget to enter the correct support expiration date If the software is installed on a different PC it will be necessary to contact your reseller or Brooks to obtain new manual unlock information After Hours Licensing For customers who have current Software Upgrade Maintenance SUM an After Hours Licensing solution is available in emergency or disaster recovery situations when the regular trial version is not sufficient to meet the customer s needs This solution is available for RPM Elite and Select only and provides a five day trial version allowing the same number of printers as if the license was unlocked Before proceeding you will need to know the Order Number invoice or sales receipt number and the Authentication Code listed as
16. virtual printer port to it you are ready to begin printing through the port and using INTELLIscribe s other features Printing with INTELLIscribe Printing through INTELLIscribe from other applications is just like normal Windows printing l In the application you are using e g Word iNEWS Excel ENPS and so on access the Print dialog as usual and select the Windows printer you created and linked to the INTELLIscribe virtual printer port 2 Click Print The document is printed through INTELLIscribe using the port s policies and settings For example if you have set up a virtual printer port that uses the broadcast policy the news script you print once from iNEWS or other application is printed automatically to each network printer associated with the port Working with Print obs After you have printed a document through INTELLIscribe it is displayed in the Print Jobs tab of the virtual printer port through which it was printed The displayed print job represents the printer ready document stored in INTELLIscribe s Spool directory You can work with these print jobs in a number of ways drag jobs from one port to another reprint cancel or delete a job reprint a copy of a job to a destination of your choice or view a job s properties Drag and Drop Printing In INTELLIscribe you can drag printer ready files to any virtual printer port In addition you can drag a job from one virtual printer port to another see side note
17. Common Messages and Errors wuss 36 Printer Busy NORDfICalOTI o acini rne eee eter eere rive hte tuerentur Read 36 License Expired Notification seeeeenenenennnnennnnnnnrnnnnnes 36 Appendix Ill Service Location Protocol SLP nnne 37 Whatis SED iua sedteieiie tabe ett tenendi triente ce t ER DR Leere a e etd 37 Request for COTmmlelis ttc ntc eter retenta da Ba tee b ct Rc 37 Appendix IV What s New rernm rere rers nnn 38 VersiON4 Oeir a aE Pe on reed raro Bam tpa mero 38 VET SION I raien E nA E tetera 39 ciem 40 MGT SION S stc teet E fervet HR Ho eT HN Ted nrbe REAPER 41 Table of Contents f User Manual CEM soe Introduction INTELLIscribe brings you new options for printing documents and gives you the power to intelligently manage printers Powerful flexible and easy to use INTELLIscribe is the perfect tool to get more from your printing Once set up on a Windows based workstation or server printing with INTELLIscribe is just like routine Windows printing select the INTELLIscribe printer you would like to print through and click Print More Options for Printing Documents Printing your documents in powerful ways just got a whole lot easier Click Print once and have your news script sent simultaneously to eight network printers reprint a copy of your sales forecast without opening the original application print packaging information from your business office in Portlan
18. D Queue Name Within most LPD servers you can configure a queue with specific characteristics LPD queues are uniquely identified by their name Each queue may have different characteristics When LPR clients send data to an LPD server they must specify a queue name LPD server An LPD server is a software application that receives data using the LPR LPD protocol which is part of the TCP IP suite of protocols from an LPR client There are many varieties RPM Remote Print Manager is an LPD server Many hardware print servers contain LPD servers in the firmware User Manual Parameter Description Port Restriction Configures the LPR LPD client port restriction This is the source port not the destination port which is typically 515 Available settings are e Relaxed no restrictions on available client ports e Standard any portless than 1024 can be used e Strict only ports in the range of 721 731 are used Print Banner Request that a banner page be printed with the document or not Indent Count Tell the printer what the left margin is depends on the Print Format setting E mail Address Request that the print server send email to the recipient specified here Most LPD servers do not support this option Page Width Specifies the width of the document in number of characters This option may not be supported by most LPD print servers Banner Class Sets the cl
19. LLIscribe 5 anii varanicrkc cia rk cia ck din 4 Uninstalling INTE LLlscribe uninin 4 System Requirements iiie aeta ie e E b mee ea a e E RO RE 4 Quick Start Guide insciis in mcns s ree in a c Curr a C a v Ri 5 a Setup a virtual printer port or ports ccs annotati rera nter rire 5 b Create a Windows printer and assign the virtual printer port eene 5 Setting up INTELLIscribe ussssssnicivacsiisen rica kr ribi a a c s ra 6 Creating or Updating a Virtual Printer P Ort ssseseeenennnennenennes 6 Using INTELLISCHDE acnsouidusinidunanid unidad aaa 11 Printing Witt INT BUCS CDG sacro com rese reet tin a a AE Gom 11 Working With Print ODS isse toi ier aae Erat era Er recae 11 Drag and Drop Printing iieiaeie ect Fd nrc 11 Reprinting DOCUImeNts ssi ccc terere cen stes niece ern n ah reso 12 Canceling PrintJ 0bS iico rtc t eec ne ria nt e er oem mH a 12 Deleting P rint 0D5 inii en nee rccte rhe ig atr err rever 12 Viewing Print ob PTODerties 5 5 5 ritenere cicer ret ftue decr 12 Working With Destinations aci cerei eri eter ce feni rer 14 Viewing SLP Printer Attributes nennen 14 Querying a Destinations Stas sacs coiere ene sandra diate 14 Deleting a Port sich onse etch ataia er d tdeo nie rhein 14 Setting INTELLIScribe s O DBOTIS 2 5 tenete rnnt aai reete 16 Working with Configuration FIGS 7 2 2 6 iret iia reete irse tree enti ees 19 Exporting Configuration Files sese
20. LPD tands for Line Printer Daemon the part that receives and processes the request mw er LPR LPD is used extensively on university and business campuses where UNIX systems are common the new generations of mainframe and business operating systems now support LPR LPD The LPR LPD protocol is documented in RFC 1179 Daemon A daemon is similar to a service in Windows operating systems It is a program that runs usually in the background waits for certain events and performs a function accordingly LPR client INTELLIscribe is an LPR client This term refers to a software product that uses the LPR LP D protocol to send print jobs to an LPD Server LPD server An LPD server is a software application that receives data using the LPR LPD protocol from an LPR client There are many varieties RPM Remote Print Manager is an LPD server Many hardware print servers contain LPD servers in the firmware User Manual Installing INTELLIscribe INTELLIscribe is distributed with a Windows setup program which guides you through the installation process on your computer The setup program installs and initially configures all files needed to operate the software Here is the step by step installation process 1 Run the setup program downloaded from our website or the single file executable intelliscribe exe located on the installation CD 2 Welcome At the Welcome screen click Next 3 License Agree
21. NTELLIscribe starts Uncheck the option to disable the splash screen 3 Job Options Tab Click the Job Options tab to set options related to print jobs a Job Deletion The Job Deletion option allows you to decide how and when you want to delete print jobs archived in the INTELLIscribe spool directory Using INTELLIscribe i Destination Logging The log detail can be customized for each destination If you want a different log level for a destination update the Log Detail setting in the Settings section of the Configure Settings step in the Virtual Printer Port Wizard 16 User Manual i Delete J obs After They Are EYMT Printed Select this option if cenerai 30b Options sip you want the print jobs to Job Deletion be automatically deleted as Delete jobs after they are printed soon as they have printed Delete printed jobs after 1 days Delete Printed J obs After E O Delete printed jobs when quantity exceeds 100 Days Select this option if you want to specify the Spool number of days that Spool directory archived print jobs are kept C Program Files Brooks Internet SoftwarelINTELLIscribe Spool For example enter 2 if you want print jobs to be T removed after they are 2 Retry job S v times before failing days old iii Delete Printed J obs When x Quantity Exceeds Select this option to preserve only Step 3 J ob Options Tab a certain number of print jobs When the specified nu
22. ODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Disclaimer Neither Brooks Internet Software Inc nor its employees make any warranty express or implied or assumes any legal liability or responsibility for the accuracy completeness or usefulness of any information apparatus product or process disclosed or represents that its use would not infringe privately owned rights Copyright Contact Information We invite you to contact us with your questions or comments on this manual or our software products Brooks Internet S oftware Inc 1820 E 17 Street Suite 330 Idaho Falls ID 83404 6400 USA Phone 800 523 9175 208 523 6970 Fax 208 523 9482 Email support brooksnet com Web Page www brooksnet com User Manual Table of Contents COD VNR stint i OTERCOP YMG NTS snc ient dre tete i dave via ten eer vedere hee PER or t ee RISE re TERR eae i Bru i Table of Contents eeeeee enema eii ti ii Linien lai er 1 More Options for Printing Documents ssseeeeeeeeneennnnnnnenennnnnnes 1 More Intelligent P rint Environments sees 2 How Boes INTEELIscribe WOTK uctor ricette et i eene 3 Installing INTE
23. al Tab Click the General tab to set global options for INTELLIscribe The following options can be set Global Options c General Job Options SLP Log Log detail High v a Log These options relate to the log files INTELLIscribe maintains Log Detail Sets how logging is done You can choose None Low or High When High is esed selected the maximum EE amount of logging is done for each destination see side note i Remove Log Files Older Than Days Determines Step 2 General Options Tab how often the log files are deleted You can enter the number of days you want to pass before the log files are deleted Remove log files older than Days Log directory Browse C Program Files Brooks Internet SoftwarelLogfiles Failure Ni iii Log Directory Allows you to browse for the location where you want the log files will be stored Click the Browse button to change the location where the log files are stored The current path where the files are stored is shown below the Browse button b Failure Notification When automatic failure notification is checked a message box is displayed for each job that fails printing Deselect the Failure Notification option if you do not want to view the message notification The errors and warnings will still be logged and can be viewed in the Log tab c Splash Screen When Enable Splash Screen is checked the INTELLIscribe splash screen is displayed when I
24. as shown that INTELLIscribe transmits information much faster than before Resolved Issues If a destination was in an unknown state jobs sent to it were getting stuck in a submitted state and did not print This has now been resolved Sometimes when printing a destination would get stuck in a busy state before the print job would start printing The jobs are no longer getting stuck but print right away Broadcast printing to LPR LPD destinations using the standard or strict Port Restriction setting would sometimes fail when attempting to bind to a source port When a user without Administrator privileges attempted to print occasionally an error was displayed On other occasions the print job would not be added to INTELLIscribe Appendix IV What s New 40 Version 3 0 User Manual um soe Core Runs as a service on Windows NT 2000 XP platforms Export feature now saves configurations in XML Import feature now supports XML and configuration files from previous versions Configuration is stored globally rather than requiring a separate configuration for each user Job Deletion feature can now remove failed jobs Added two new policies to improve destination management Round Robin and Destination Balancing Scheduling of print jobs is faster and more efficient TCP IP transport now utilizes new features of WinSock 2 for greater efficiency Events are now stored in standard CSV files Log can easily
25. ass name to be printed on the banner page Print Format Informs the LPD what type of file is being sent Most LP D servers ignore this setting Reverse Order Forces the application to send the control file last Control File Ack Waitforan acknowledgment after sending the control file before proceeding Data File Ack Wait for an acknowledgment that the data file was received before proceeding Ignore Final Ack Regardless of information received from the printer INTELLIscribe will consider a document printed if all the data in the document has been sent Timeout Sets the number of seconds of inactivity before closing a connection LPD Status Select whether you wish to receive a long or short queue status when testing Log Detail Allows you to set log detail for the destination If you select the default use global INTELLIscribe will use the setting configured in the Global Options Dialog settings ii J etDirect Options List The following table describes the JetDirect Setting up INTELLIscribe Parameter Description Print Banner User Manual Forces INTELLIscribe to insert a PCL banner page prior to spooling Copies Request that the print server print a specified number of copies Solicit Device Status Request status about the J etDirect device while printing Solicit ob Status Request status about the print job while printing Solicit Page Status Request status about the current
26. be viewed and sorted in applications supporting this format Windows can print simultaneously to multiple Virtual Printer Ports improving speed and throughput Better integration with the Windows Print Manager User Interface New style menus and toolbars Log viewer provided for troubleshooting print jobs and destinations Destination Window added to allows users to update view and query information about the destinations Enhanced the Virtual Printer Port Wizard Context sensitive help added allowing users to easily find a desired topic Brooks License Manager License Wizard enhancements ease administering license Supports advanced products and features Enhanced support for license reinstallation Web unlock can connect through a proxy server firewall Resolved Issues Files larger than 2 GB can now be printed previously an error was reported Can print data from Lotus Notes even when attachments are included Eliminated all ISTMan exe errors Jobs no longer get stuck they finish printing or fail Broadcast feature now works to more destinations previously more than 40 or 50 destinations result in errors Multiple jobs can now be properly selected previously the entire print job view was refreshed canceling out the selection Appendix IV What s New 41
27. c uses the printer you have selected in the Print dialog to produce a document in the appropriate printer language e g PCL PostScript and so on 2 Windows then notifies INTELLIscribe a document also known as a print job is ready to print The document is placed in the virtual printer port you have associated with the Windows printer 3 The virtual printer port sends the print job to a destination see note below based on the port s configuration For example if the port is set up for broadcast printing the print job will be sent simultaneously to each destination network printer associated with the port Note The term destination is used interchangeably as print server and network printer Network printers don t receive print jobs that is done by a print server either integrated into the printer or connection externally to it You can also have a software print server INTELLIscribe simply sends a document to a print server and the print server decides what is actually done with it Most print servers print documents to a physical printer Others may provide additional functionality such as saving documents to a specified folder on a computer or network storage device Introduction ES SSS a What is LPR LPD LPR LPD is the printing protocol most commonly used in TCP IP networks Itis a computer to computer printing method rather than PC to PC LPR stands for ine Printer Requester the part ubmitting the requests
28. ccesses the Brooks License Manager eo RH S x o Displays the application About dialog Toolbar Buttons Table C Virtual Printer Port Tab The Virtual Printer Ports tab contains a list of the printer ports that have been configured Selecting a virtual printer Virtual Printer Ports port displays the print jobs that have recently printed or are Newsroom Broadcast waiting in the Print Jobs tab Office Laser Printer Room 113 Color e If you right click a virtual printer port the Port menu will be displayed allowing you to update the port or create a new port This menu also provides the ability to delete the selected port e Click the Destinations tab to see the destinations associated with the selected port You can quickly view rA Port lev Log information about a destination using this view LS Virtual Printer P orts Tab User Interface Guide i User Manual D Print obs Tab The Print Jobs tab EFE contains a list of print Se I SR PEE E Cea jobs that INTELLIscribe has printed is currently i printing has failed to gs50 README TXT Bill Done 5 23 2006 11 33 24AM_ 5 23 2006 11 33 26 AM print and so on for the currently selected virtual printer port The Print Jobs tab also Print selected jobs to 192 168 1 51 515 v Print displays the job identification number Print obs Tab job name user who printed the job status time scheduled and time completed for ea
29. ch print job You can sort the list by any column At the bottom of the tab the Print Selected Jobs To list allows you to print the selected print job s to the destination of your choice When you click the Print button the jobs are immediately scheduled to print to the destination selected in the list This destination is displayed in the form of host port_number queue The queue is not always displayed depending on the setup A small icon next to each print job represents the current status of the job The following list explains what each icon represents Icon Meaning The status has not been decided The job is waiting but has not been scheduled The job is waiting to print and has been scheduled The job is currently printing The job has an error and was not printed The user has cancelled printing this job O A The print operation completed successfully Print obs Tab Icon Meanings User Interface Guide 29 User Manual um soe E Destinations Tab The Destinations Print Jobs aA Destinations tab displays the Address Protocol Port Status Total Jobs Active Jobs destinations 9 printer brooksnet com LPR LPD 515 Unknown 0 0 associated with en 515 Available the selected port From this tab you can query the status of the Host 192 16 1 24 Protocol LPR LPD Port 515 No extended status inf ilable at this time non A Ss
30. cument selected in the Print Jobs tab forthe J ob menu commands to be available You can also access this menu by right clicking any of the print jobs in the Print ob tab 26 Command Update User Manual Description Allows modification of destinations Opens the Virtual Printer Port Wizard and allows you to modify remove or add destinations Set as Default Sets the selected destination as the default destination This option is only available for ports with the port policy Service Location Protocol SLP Subsequent print jobs immediately print to the default destination without user intervention This option can be turned on or off with this command Attributes Some SLP destinations may have further information about the destination and can be viewed with this command The Attributes dialog is opened if information is available otherwise a warning message is displayed Log Open Log Allows you to select the log file you want to view in the Log tab The log files are named by date Today s Log Allows you to quickly view today s log in the Log tab Refresh Refreshes the log being displayed in the Log tab View Toolbar Hides or displays the Toolbar Status Bar Hides or displays the Status bar Options Displays the Global Options dialog In this dialog you can change the general log and program options job options and SLP options Help Help Top
31. d check the log ISendfile Table 3 Error Messages Using INTELLIscribe 23 ISendfile Examples User Manual The following examples assume that you have already created a virtual printer port named Office Help with creating a printer port can be found in the Setting Up a Virtual Port section Note that the virtual printer port names are case sensitive Example To print all text files in a directory Command Line ISendfile exe Office c path to txt To specify an alternate print format ISendfile exe F o Office c path to file txt To specify 3 copies to print ISendfile exe K 3 Office c path to file txt ISendfile Table 4 Examples Using INTELLIscribe Spaces If either the virtual printer port or file path contains spaces enclose it in quotation marks An example is ISendfile Office Printer c file with spaces txt 24 User Manual CEM soe User Interface Guide This section explains the windows tabs and menus found in the main INTELLIscribe window INTELLIscribe Window The main INTELLIscribe window resembles a typical Windows application Starting from the top it contains a title bar menu bar and toolbar Directly beneath the toolbar the tabs are shown along with the status bar E INTELLIscribe TEE File Port Job Destination Log View Help Virtual Printer Ports _ Print Jobs la Destinations TEUER EE Jobld Docu
32. d to your warehouse in Spokane With INTELLIscribe you can print your documents how you want and where you want quickly and efficiently The following options will improve document printing Broadcast Printing Print a document once and have it sent simultaneously to multiple network printers Easy Reprint Reprint documents without launching the original application Destination Selection Reprint a document to a specified printer Drag and Drop Send printer ready files without launching an application Command Line Submit one or more files from any folder with ISendFile Interface Advanced User View port job and destination details query a destination Interface for status track activities and manage print jobs Seamless Integration Print efficiently from Windows applications because INTELLIscribe is fully integrated with the Windows Print Manager Print job A print job is a printer ready document that is visible in the P rint J obs tab of INTELLIscribe Introduction 1 User Manual More Intelligent Print Environments In addition to giving you more document printing options INTELLIscribe helps you achieve better printer utilization and establish more reliable print environments distribute documents automatically between your office laser printers print to any IP addressable printer dynamically discover printers on your network The following options will help you get more from your printers and print environment Fa
33. e to be printed P port Equivalent to the port argument U username Specify a username otherwise use the logged in usernam i columns Indent input by columns LPD only w width Specify the page width LPD only H host Hostname that jobs comes from defaults to local computer name Z options Pass the specified options Command line ISendfile help ISendfile Options Variables and Messages The following tables explain in greater detail the ISendfile command line options environment variables and error messages Using INTELLIscribe 21 Option Explanation User Manual help Display this help text V Print messages about IS endfile actions verbose this is the default S Silent opposite of verbose ISendfile will not printa message about each file it sends but errors are still printed h If INTELLIscribe prints the file to an LP D destination then it suppresses the banner page F format Formatis one of the following f formatted leave control characters o Postscript p use pr format r FORTRAN c CIF d dvi g plot n ditroff t troff v raster C class The job class is typically used by LPD servers on the banner page some servers ignore it Tatitle Job title which may be used on a banner page or with pr format J jobname Job name may be used on a banner page K copies Number of copies of each file to be printed
34. efault and whether or not you wish to print a test page e The Wizard allows you to select whether or not this printer will be shared See the note below for more information e Provide a unique name for the printer Quick Start Guide i Virtual printer port A named port that associates a Windows printer with one or more network printing destinations Port Policies Port policies determine how a port selects a printing destination when a documentis printed and how the port handles a printer failure Choosing the right policy is important when more than one printing destination is associated with a port If only one destination is available the policy selection is ignored The following policies are available Broadcast multicast print a document once and have it sent simultaneously to multiple network printers e Round robin documents are printed in turn to a sequence of printers e Fail over when a printer fails backup printers are available to print the document e Destination balancing statistics are maintained on the amount of data sent to each printer new documents are printed to the least used printer e SLP query SLP servers for available printers and the user selects the printer if more than one is found 4 t lt User Manual Setting up INTELLIscribe The preceding Quick Start Guide section gave you a brief overview of the two general steps you will follow in setti
35. ett Packard Corporation iNEWS is a trademark of iNews LLC ENPS is a registered trademark of the Associated Press All other trademarks and symbols are property of their respective owners The following copyright and license is applicable to the slp dll file included with this application Copyright C 2000 Caldera Systems Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer e Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution e Neither the name of Caldera Systems nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE CALDERA SYSTEMS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GO
36. etwork printers to more evenly distribute print loads among printers and to minimize downtime Warehouses are using fail over printing to ensure that important reports are printed Offices are using destination balancing to even out printer usage among multiple printers so a single printer is not overused and so ink and toner replacements will happen at closer to the same time Data Warehouses are using INTELLIscribe s reprint abilities to reprint one time reports and queries that have been previously generated e User Manual How Does INTELLIscribe Work Using the standard LPR LPD protocol see side note INTELLIscribe prints documents to common network printers as well as to other printers or print servers supporting the LPR LPD protocol including most UNIX midrange and mainframe systems This means you are no longer limited to printing documents on printers connected directly to your computer or even to a local network INTELLIscribe allows you to send documents to printers and print servers anywhere in the world using TCP IP Internet technology For systems that do not support the LPR LPD protocol the Jetdirect protocol may be used INTELLIscribe s basic flow is as follows assuming you have already configured a virtual print port and associated a Windows printer with it discussed later l Asusual the application you are printing from e g Word Excel Notepad iNEWS ENPS et
37. from the Job menu Or press the reprint button 3 on the toolbar The document is reprinted You can also reprint a job to a destination of your choice At the bottom of the Print Jobs tab the Print Selected Jobs To list allows you to print the selected print job s to the destination of your choice This destination is displayed in the form of host port number queue Complete the following steps to print a job to a selected destination l Inthe Print Jobs tab select the job or jobs you want to reprint see side note 2 From the Print Selected Jobs To list select the destination you want to print the job to 3 Click Print The print job or jobs are immediately scheduled to print to the destination selected in the list Canceling Print obs After a print job has been scheduled to print you can cancel it Complete the following steps to cancel a print job l Inthe Print Jobs tab select the print job you want to cancel 2 Right click the print job and select Cancel The job is canceled Deleting Print obs You can delete print jobs from the Print Jobs tab and permanently remove them from the INTELLIscribe s Spool directory Complete the following steps to delete a print job 1 In the Print Jobs tab select the print job you want to delete 2 Right click the print job and select Delete The job is permanently deleted Viewing Print ob Properties You can view detailed information about each print job To view a print
38. her right click the destination and make model HP LaserJet 4MV resolution res 600 select Attributes or select Attributes from the Destinations menu The destination s attributes are displayed in the Attributes ic Step 2 Attributes Dialog Box Querying a Destination s Status You can query a destination for status information including address protocol port print jobs and so on Complete the following steps to query a destination for status information 1 From the Virtual Printer Ports list select the virtual printer port associated with the destination you want to query 2 In the Destinations tab select the destination 3 Right click the destination and select Query Status The status information is displayed in the information box near the bottom of the Destinations tab Deleting a Port Deleting a port removes the port all the jobs in the port and the virtual printer port configuration More than one virtual printer port can be deleted at a time Complete the following steps to delete a port or ports 1 Complete one of the following steps to open the Delete Port dialog box a Select Delete from the Port menu b Highlight the virtual printer port in the Virtual Printer Ports list right click and select Delete Using INTELLIscribe i service agent An SLP software application used to broadcast the existence of network services directory agent A SLP term that describes a centralized repository for
39. ication When INTELLIscribe is installed a 21 day MEIRIN trial period begins even if you have already purchased the software INTELLIscribe must be unlocked after the 21 day trial if it is not unlocked or if the trial period has soe expired INTELLIscribe displays this notification and the print job will fail License Expired Error A Error printing job 1 INTELLIscribe is not licensed If you have purchased INTELLIscribe you received instructions with your order to unlock it If INTELLIscribe has not already been purchased contact sales by email at sales brooksnet com Note The Brooks License Manager is used for license management and unlock Further information on licensing can be found in Appendix II Brooks License Manager Appendix Il Common Messages and Errors 36 User Manual Appendix Ill Service Location Protocol SLP What is SLP The Service Location Protocol SLP is an IETF standard protocol that allows applications the ability to discover the existence of services such as printers on a network SLP can also be used to find the location and configuration of services reducing the amount of technical knowledge and training required for end users Traditionally each computer on a network requires manual configuration when services are added removed or modified SLP is described in greater detail in the Request for Comments RFC listed below A minimum implementation requires a client which
40. ics Displays the INTELLIscribe Help file You can access instructions and other types of reference information in the Help file License Manager Opens the Brooks License Manager About INTELLIscribe Displays the About INTELLIscribe box which shows the user name company serial number version of INTELLIscribe and other information Task Tray Open Exit INTELLIscribe Place the mouse cursor over the task tray icon to see the name of the product or the status of print jobs if they are being printed You can restore INTELLIscribe by double clicking the task tray icon Right click the icon and select Open to open the INTELLIscribe window or select Exit INTELLIscribe to close the user interface completely File Menu Commands Table User Interface Guide License Manager The license manager allows you to check your trial status register INTELLIscribe contact Brooks Internet Software Inc and print your license if it has been unlocked 27 User Manual B Toolbar The toolbar is displayed by default or by selecting Toolbar from the View menu To hide the toolbar uncheck Toolbar from the View menu The following table describes the function of each button Button Function Cancels printing the selected job if not already printed Deletes the print job from the list Reprints the currently selected print job s Displays the job properties for the selected job A
41. il over Round Robin Destination Balancing Service Location Protocol SLP Protocols Supported Platform independent Targets Ease of Use Introduction Reroute print jobs automatically to another printer if the specified printer fails Print documents in turn to a sequence of printers INTELLIscribe maintains statistics on the amount of data sent to each printer and automatically sends new documents to the least used printer Allows for dynamic discovery of destinations on a network INTELLIscribe supports the LPR LPD and HP JetDirect protocols Print to any TCP IP addressable printer including midrange mainframe NT UNIX and Macintosh systems as well as hardware print servers Easy to use Wizard provides step by step instructions to easily configure virtual printer ports ES SSS a How Others Are Using INTELLIscribe Newsrooms are using INTELLIscribe s broadcast printing function alongside their newsroom systems INEWS ENPS and others to easily print scripts simultaneously to multiple network printers In many cases these printers are oaded with specific colored stock for different people The SPA module allows network users in the newsroom access to INTELLIscribe s broadcast printing Business Offices with multiple ocations across the country are using broadcast printing to distribute reports to users at each location Universities are using round robin printing with multiple inexpensive n
42. ile did not expect One reason might be reversing upper or lower case ISendfile options are case sensitive Missing port or filename You must always specify a filename or file spec using or The port must be specified as an argument an option or environment variable Failed to create print job in INTELLIscribe Run the INTELLIscribe user interface and check the log J ob was created in INTELLIscribe but has no properties Run the INTELLIscribe user interface and check the log J ob is waiting in INTELLIscribe not submitted The most likely reason is that the INTELLIscribe trial period has ended Run the INTELLIscribe user interface and check the log To get program options type isendfile help This is the brief message which is not an error by itself it accompanies other error messages Error checking file file ISendfile tried to get information on a file but failed ffile is a directory ISendfile can t send directories file is nota file ISendfile can only send regular files file is empty ISendfile won t send empty files Port name is not defined The port you send to must be defined in INTELLIscribe Other Windows ports are not supported Error checking port definition IServ the INTELLIscribe service is not providing port information It might not be running Please run the INTELLIscribe user interface an
43. inter port that the job was submitted to Document The name of the print job or the name of the file if the document name is not available Datafile The path to locate the file on your computer Copies The number of copies that were requested c History Displays the date and time when the print job was received scheduled and completed i e when the print job finished printing Using INTELLIscribe ae 13 User Manual Working with Destinations Once you have set up Although most destinations are network printers it is possible to set up destinations in INTELLIscribe that are not network printers Viewing SLP Printer Attributes You can view detailed information about an SLP destination Only destinations found through the Service Location Protocol SLP can display attributes Read more about Service Location Protocol Attributes must be configured at the service or directory agent Information in the Attributes dialog is not static nor can it be configured using INTELLIscribe The information is obtained from other SLP agents through TCP IP Attributes To view a destination s attributes complete the following steps E General color supported monochromatic 1 Inthe Destinations tab select the SLP feed cassette bin duplex mode simplex destination whose attributes you want to interpreterlanguage PSPrinter SimpleT ext view fonts supported unknown operator leroy brooksnet com 2 Eit
44. inting destination is available the policy selection is ignored The available policies are outlined in the following table When you have selected a policy click Next Setting up INTELLIscribe i Name Field We recommend the port name be 32 characters or less You should also use a descriptive name such as Printer in room 3 or Office Printer This will be the name known by the Windows Print Manager Port Policy When more than one printer is entered the printers must either be the same model or support a common print driver For instance two HP Laser et 4 printers can be used User Manual Port Policy Description Use Benefit Broadcast Print a document once and have it e Simplify document Multicast sent simultaneously to multiple distribution network printers e Save time e Increase Efficiency Round Robin Documents are printed in turn to a e Automatic printer selection Sequence of printers e Better utilization of resources Fail over When a printer fails backup printers e More reliable printing are available to print the document Destination Statistics are maintained on the e Better resource utilization Balancing amount of data sent to each printer new documents are printed to the least used printer SLP Service Queries the network for a list of e Reduces the amount of Location available printers A user selects the technical knowledge and Protocol printer if more than one is found In trai
45. ion usen mio pem i se bytes Info Socket 1 1 Received 1 bytes INTELLL Scri be Info Socket 1 1 Connection closed on local port 516 2 10 27 23 841 Info Scheduler JobE JobExec 1 Job Office Laser Printer00000001 1 tmp 4 successfully prii lo gsa number of 3 10 27 39 200 Info JobManager lo JobManager 1 Print job Office Laser Printer00000001 2 tmp 5 received fr 2 10 27 39 747 Info IScheduler IScribeScheduler 1 Starting job Office Laser Printer00000001 2 tmp with dest messages during 2 10 27 39 919 Info Socket 2 2 Connecting to 127 0 0 1 port 515 2 10 27 39 934 Info Socket 2 2 Connection established on local port 517 startup anda 3 10 27 39 994 Info protocol Lpd Print 2 Sending Receive a printer job command 3 10 27 39 950 Info Socket 2 2 Sent 5 bytes 3 number of messa ges i 1 27 20 050 tefa END E 2 Deceluad 1 hurar j 25 for each job that is Wpro EZ Loa captured or received Different og ag processes in INTELLIscribe also log events such as the process that monitors the Windows Print Manager for incoming print jobs and the ISendFile command line interface When INTELLIscribe stops printing or has attempted to print something and failed you should review the warning or error messages in the Log tab as they may assist in resolving the issue When contacting technical support you may be asked to submit your log file for review The log file is stored on disk in the Logfiles folder Each
46. job s properties complete the following steps l In the Print Jobs tab select the print job whose properties you want to view 2 Complete one of the following steps to open the Job Properties box a Double click the print job b Right click and select Properties C Select Properties from the Job menu Using INTELLIscribe Rep way laun orig rint Note Reprinting in this does not require that you ch the application that was nally used to print the document S mul dele i lect Multiple J obs To select iple jobs to reprint cancel or te hold the Ctrl or Shift keys while selecting another job 12 User Manual 3 Inthe Job Properties box you Job Properties can view the following information about the print job Job 2 Status Cancelled a General The General section E Settings displays the job identification User jared Host MIDDLE CUBE number and the job status Source Lexmark Optra C710 PS B A Port Office Laser Printer b Settings The Settings section Document Java Printing displays information about the Datafile C Program Files Brooks Internet Softw A Copies 1 job s settings E History 5 Received 6 6 2005 2 04 05 PM i User The name of the user scheduled amp l amp l2nns 3 17 57 PM who submitted the job ii Host Hostname of the computer Step 3 J ob Properties Dialog Box iv V vi vii Source Information about where the print job originated Port The virtual pr
47. k space You can specify the directory where INTELLIscribe s log files are stored This will allow you to better utilize disk space You have the option to turn off the splash screen on startup Resolved Issues e e Resolved various issues when dealing with network shares The INTELLIscribe user interface has been updated to be more responsive with large sets of data The service has been updated to resolve issues with destinations becoming stuck in a busy state preventing jobs from printing Some log messages were not being displayed properly in INTELLIscribe INTELLIscribe has better recovery from jobs cancelled at the printer INTELLIscribe will not attempt to reprint jobs Using JetDirect INTELLIscribe recovers and the printer does not stay in a Busy state when a job times out Appendix IV What s New 39 Version 3 1 User Manual um soe Features Print jobs can be reprinted to a destination chosen by the user This allows failed print jobs to be reprinted to only the destinations that failed or printed again to a destination of choice An option has been added that allows users and administrators the ability to specify a number of times a print job is retried before it fails Support for the Service Location Protocol SLP offers easier setup SLP printers are automatically recognized and available for printing within seconds Users no longer need to know the hostnames of network printers Testing h
48. l options for LPR LPD destinations Step 4 SLP Options Tab Using INTELLIscribe User Manual currently see side note More protocols may be added here when other protocols support the service location protocol Using INTELLIscribe SLP Note Queue name is not configurable in this dialog because the queue name is learned through SLP 18 User Manual Working with Configuration Files Exporting Configuration Files You can export a configuration file that contains your virtual printer port configurations These configuration files can be used for backup purposes or to replicate a configuration on any number of other computers running INTELLIscribe see side note Complete the following steps to export a configuration file l From the File menu select Export Save in GJ My Documents f fei 2 Enter a name for the My Installations configuration file in the My Pictures File name field All4Policies xml 3 Browse for the folder in which you want to save the file 4 Click the Save button The xml configuration file is saved in the specified location Save as type INTELLIsciibe Export Files xml 7 Cancel Z A Importing Configuration Files You can import a configuration file that contains virtual printer port configurations from another instance of INTELLIscribe This option locates files with a reg or xml extension only You cannot browse for other file extensions Complete the following
49. mber of print jobs in the spool folder is exceeded the oldest jobs are deleted automatically Include Failed Print obs in J ob Deletion Options Select this option in conjunction with one of the job deletion options discussed above if you want print jobs that fail or have been cancelled to also be removed when the job deletion criteria are met b Spool Directory You can specify the folder where you want spool files archived print jobs to be stored Click the Browse button to change the location where the spool files are stored The current path where the files are stored is shown below the Browse button c Job Retry You can specify the number of times a destination is tried before the destination is considered in error The print job is Global Options ES General Job Options SLP Default destination properties used only when a new destination is created E Lpd Options automatically tried once and Copies 1 Port restricti Standard then the number of retries ee rae begins From the list select ders count A Email address the number of times you want Page width Banner class to retry Print format preformatted Reverse order No 4 SLP Options Tab Click the SLP Control fle ack D E ata File acl es Options tab to configure the Ignore final ack Yes Stat protocol settings that are eee EA applied to any new destinations Eleg Opens that are added during the course of operation This tab shows all protoco
50. ment After reading and agreeing to the terms of the software license click Yes to proceed If you choose No setup will not continue 4 SelectDestination Location Choose the destination folder for INTELLIscribe The default folder is C Program Files Brooks Internet Software INTELLIscribe Click Next 5 Select additional tasks Decide whether to add a shortcut icons in your Startup group the desktop or the Quick Launch toolbar INTELLIscribe runs as a service these shortcuts are not necessary for program operation 6 Ready to Install Setup displays information about your selections Review the information in this dialog If you want to make any changes click Back When you click Install all files necessary will be copied to your computer 7 Completing Setup does not typically require you to restart your computer but will prompt you to do so in some circumstances If so choose Yes Setup will then restart Windows Note that setup configures INTELLIscribe to start automatically when the computer is restarted Uninstalling INTELLIscribe You can uninstall INTELLIscribe by running the Add or Remove Programs utility in Control Panel Highlight INTELLIscribe and press the Add Remove button or equivalent System Requirements Windows 2000 XP Server 2003 Vista e Internet Explorer 5 01 SP2 or later e TCP IP network Installing INTELLIscribe ESS a Reporting Problems Our goal at Brooks Internet Software Inc is for you t
51. ment Status Completed a cer 2 Cancelled 6 6 2005 3 17 57 PM 6 6 2005 3 16 52 PM Brooks Internet Software Windows Print Done 6 6 2005 3 18 52 PM 6 6 2005 3 18 53 PM D Print selected jobs to printer brooksnet com 515 raw Print M Port I7 oo A Menus B Toolbar C Virtual Printer Port Tab D Print obs Tab E Destinations Tab F Status rG Loa Tab Click the links to the left to learn edt 9 LOC ap more about the corresponding section of the INTELLIscribe window User Interface Guide 25 User Manual A INTELLIscribe Menus The following table describes each menu item and the function it performs In addition to the standard menu in INTELLIscribe an INTELLIscribe icon is also displayed in the task tray Menu Command Description File Import Imports virtual printer ports if you have previously exported a configuration file When a configuration file is imported the virtual printer port setup is merged with the current configuration see side note Export Once virtual printer ports are configured the virtual printer ports may be exported to a file see side note Exit Close the INTELLIscribe user interface This does not stop the application from printing To place the user interface in the task tray use the minimize button Port Add Add a new Virtual Printer P ort Update Update the selected virtual printer port Delete Delete a virtual printer port Job Cancel Cancels a
52. message contains a timestamp severity type name message ID and message An icon next to each message shows the severity of the message Icon Meaning v The message is just providing information A A warning message that may require attention eo An error has occurred Log Tab Icon Meanings User Interface Guide EEENEOA Resize Window The INTELLIscribe window can be resized by dragging the lower right hand corner of the status bar 31 User Manual CEM soe Appendix I Brooks License Manager Software Licensing Instructions After INTELLIscribe is installed you will have 21 days to trial the software At any time during the trial you can purchase and license INTELLIscribe using the instructions below You do not need to re download and install INTELLIscribe to license it You can use the order number and authentication code you receive after purchasing an INTELLIscribe license to unlock the software that is already installed Note You must be logged on as an administrator to install and license Brooks Software on Windows 2000 or later platforms Brooks products are unlocked through the Brooks License Manager application which is installed during product setup If the computer where the software is installed has Internet access the Web Unlock Process should be used to unlock the software If the computer does not have Internet access use the Manual Unlock Process Web Unlock Process
53. ng up and configuring INTELLIscribe This section will provide more detailed setup instructions Creating or Updating a Virtual Printer Port The Virtual Printer Port Wizard guides you through the steps of adding or updating a virtual printer port 1 To add a new port select Add from the Port menu To update an existing virtual printer port choose Update from the same menu A welcome screen explains the Wizard s purpose Click Next to begin configuring the port 2 Configure Port The Configure Port step allows you to enter the name of the virtual printer port and select a Virtual Printer Port Wizard Configure Port Enter a name For your port and choose how its destinations will be used port policy Name News Script Broadcast a Name This field BERR PE MEE Re should contain the Policy name of the virtual printer port Each port must have a unique name A name is required when creating a new virtual printer port the name cannot be changed when updating a port The port name has no size limit and can contain most characters including spaces see side note Broadcast v Spool each print job to multiple destinations simultaneously Step 2 Configure Port b PortPolicy Select the policy you want this port to use see side note Port policies determine how a port selects a printing destination when a document is printed the policy also determines how the port handles a printer failure If only one pr
54. ngs for each destination that have been entered in the i Destination s Settings previous step 1 Address Protocol Port E Lpd Options Highlighting a A 192 16 1 2 LPR LPD 515 Queue name different destination 192 16 1 4 LPRILPD 515 Copies 1 Port restriction Standard P opulates the Print Banner No Settings list with the Indent count 3 Email address destination s Page width current Banner class 5 B Print Format preformatted configuration Reverse order No Control file ack Ves b Settings The Settings list D m LPD or JetDirect Step 4 Configure Destination Options options list depending on the highlighted destination Each protocol has a different set of options that can be configured i LPD Options List The following table describes the LPD settings Parameter Description Queue Name This is a required parameter Name ofthe queue on the LPD server see side notes Copies Notify the print server to print a specified number of copies In most cases hardware LP D servers cannot print multiple copies with this setting but software LPD Servers can Setting up INTELLIscribe i Configure Options Always attempt to print using the default settings first then modify these settings as needed Normally the default attributes are sufficient LPD Queue Names A list of LPD queue names for common network printers and servers is available on Brooks website LP
55. ning required for end the Destinations window users can Users select a printer as the default which e A SLP server must be is then printed to regardless of how present on your network many printers are available 3 Add Destination s The Add Destinations step allows you to create a printer destination or printers that the virtual printer port will send documents to You will need to create more than one destination if you want to use the port policies as discussed in Step 2b effectively by sharing print duties between printers a Address Enter the IP address or hostname of the printer or print Server Virtual Printer Port Wizard Add Destinations Z 3 Add destination s to your port select the order the destinations will be used Ss Address Protocol Port b Protocol From the list select the protocol you want this printer to use Destination s You should verify Address Protocol Port that the protocol is eig DH supported by your print server Most hardware print servers support the LPR LPD protocol Setting up INTELLIscribe 192 16 1 9 reo v sis Example printer brooksnet com Add Destination Step 3 Add Destinations Hostname A host name is the name assigned to a host computer on a TCP IP network It must be unique on the network Often you can substitute the IP address fora host name Ask your network staff for assistance
56. o receive the maximum benefit from our software products Sometimes you may require assistance even after reviewing the documentation If this is the case please contact us via email at support brooksnet com e f you are researching a feature and the documentation is unclear we ask that you explain what you are looking for and how the documentation does not seem to help If you have a suggestion on how it can be improved please pass that along as well e IfINTELLIscribe does not seem to do what you expect please tell us what you think it should do and why Many features included in our products come from user feedback and needs If you experience a software failure we ask that you do the following 1 Geta screen shot or exacttext ofthe failure 2 Retrythe print job We wantto know if it happens every time if itis intermittent or simply a one time problem 3 Openthe Log Window and view the events for any error or warning messages 4 Open the About dialog and determine the exact version of INTELLIscribe 5 Emaila copy of all relevant information to Support brooksnet com 6 Please be ready to provide further information as it may be required to research and resolve the problem User Manual Quick Start Guide Getting started with INTELLIscribe involves two main steps a creating a virtual printer port and b creating a Windows printer and assigning the virtual printer port to
57. page while printing Timeout Sets the number of seconds of inactivity before closing a connection Query Status These settings specify information requested when querying the destination e ID The model number of the printer e g Laser et 4 e Status Obtain the current status of the printer e Config Obtain configuration information such as paper sizes Filesystem Obtain PJ L file system information Memory Determine the amount of memory the printer has installed Page Obtain the number of pages printed by the current print engine Variable Obtains environmental and printer variables possible values and current settings USTATUS Obtains the unsolicited status variables possible values and their current settings Log Detail Allows you to set log detail for the destination If you select the default use global INTELLIscribe will use the setting configured in the Global Options Dialog 5 After you finish configuring the destinations click Next Then click Finish on the completion page to complete the process of adding or updating your virtual printer port Note After creating the virtual printer port follow the instruction on page 5 to create a Windows printer and assign the virtual printer port to it Setting up INTELLIscribe i 10 User Manual Using INTELLIscribe After you have set up the virtual printer port or ports in INTELLIscribe and created a Windows printer and assigned the
58. service location information Note The information in the Attributes box can be copied to the clipboard but it cannot be edited Select Multiple Ports To select multiple ports for deletion hold the Ctrl or Shift keys while selecting another port 14 User Manual c Highlight the virtual printer port in the Virtual Printer Ports list and click Delete on the keyboard 2 Inthe Delete Port dialog box select the PARAJ virtual printer port you want to delete M and click Delete Port see side note PONDRE psere roc The port is deleted If any print jobs Office Laser Printer associated with the port are active i e are printing or being transferred those print jobs will be cancelled prior to the port being deleted AII destinations print jobs and configurations of the port Step 2 Delete Ports Dialog Box are removed Room 113 Color Note You cannot undo a port deletion operation Once the port is deleted it cannot be retrieved Using INTELLIscribe i 1 5 User Manual Setting INTELLIscribe s Options You can set options related to INTELLIscribe in general log failure notification and splash screen print jobs deletion spool directory and retry and Service Location Protocol SLP Complete the following steps to change INTELLIscribe s options 1 Select Options from the View menu The Global Options dialog box is displayed with its three tabs General Job Options and SLP 2 Gener
59. steps to import a configuration file l From the File menu select Import 2 Navigate to the folder where the configuration file in xml or reg format is stored 3 Select the configuration file and click Open The virtual printer port configuration is imported into INTELLIscribe The imported ports are displayed in the Virtual Printer Ports list Using INTELLIscribe i XML Format xml Configuration files are exported in XML format This formatis more flexible than reg format and allows INTELLIscribe to more easily handle importing configurations Registry Format reg INTELLIscribe can import registry format reg configurations from previous INTELLIscribe software versions however if the registry files are not specific to INTELLIscribe configuration they will not be imported 19 User Manual Viewing Information about INTELLIscribe To view information related to INTELLIscribe including serial number version number and so on complete the following steps see side note 1 Select About INTELLIscribe from the Help menu The About INTELLIscribe dialog box is displayed The box contains the following information a About INTELLIscribe o Dum E INTELLIscribee Newsroom Broadcast Brooks Internet Software Inc 5657 523 a653 m Username License Information Displays eager the license information including username company and serial number
60. ster environment support Shared Print Activator module is now included as a standard feature During installation you can select where shortcut icons are created Added the ability to upgrade from previous versions 3 2 0 42 and 3 2 0 60 Resolved Issues e Resolves an issue where print jobs were not properly deleted Appendix IV What s New 38 Version 3 2 User Manual umm soe Features e A new column has also been added to the Print Jobs table to display which user printed the job Timeout support has been added to close a connection after a specified period of inactivity This period is configurable in the Virtual Printer Port Wizard Print jobs can be dragged from one INTELLIscribe virtual printer port to another virtual printer port This allows you easily to send a print job that has already been scheduled for one port to another port for printing Print jobs can be dragged from INTELLIscribe to other applications that support drag and drop e g Notepad Outlook and so on For example dragging a print job to an editor allows you to view the print job file dragging to an Outlook email attaches the print job to the email Useful for troubleshooting You can specify how many days to store log files before they are removed You can specify the directory where INTELLIscribe s Spool directory is located The Spool directory is where INTELLIscribe archives print jobs This will allow you to better utilize dis
61. ut see side note Error Handling If ISendfile does not understand the command line or if it cannot connect to INTELLIscribe it prints an error Applications of this feature include Mesene SAP ENS e Sending large files to a directory and automatically printing them during low impact hours by an automatic call e g batch file to ISendfile ISendfile Requirements e Sending files to another host on the network by a call to ISendfile after running another local program e The user must have one or more virtual printer ports created with the Virtual P rinter The ISendfile Interface Port Wizard To obtain help with ISendfile type the following text ISendfile help If you e The virtual printer port named do the text below will be displayed must exist Port names can contain spaces see the ISendfile Examples section T a hc Iu pore Eie e The file or files named must help Display this help text exist and must be readable i e v verbose Print messages about ISendfile actions user must have permission to s Silent opposite of verbose read them h No banner for this job F format Format is one of the following f formatted 1 leave control characters o Postscript p use pr format r FORTRAN c CIF d dvi g plot n ditroff t troff v raster C class Class is used on banner page up to 31 characters T title Job title J jobname Job name K copies or copies Number of copies of each fil

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