Alcatel 4038/4039/4068
Contents
1. Gettin to kno WwW our tele hone The indicator light on your terminal enables you to monitor the system The light has five possible statuses colours and or flashing g y p Flashing green message received voice or screen or call received in the calls received memory Orange fixed indicates traffic overload level 1 is calls on hold Flashing orange terminal on test Red fixed indicates traffic overload level 2 call unanswered within 20 seconds or number of calls on hold exceeds number of operator Handset i i stations Adjust the tilt of the screen i dana Flashing red several low priority system messages present or one very serious system message indicating a system hardware fault KOLAREN HE Display and display keys Contains several lines and pages providing information on calls and the functions accessible via the 10 keys associated with the words on the screen 5 Transfer icon pressing the key next to this icon allows you to program or change the transfer function 3 Headset connected D Appointment programmed 4 Silent mode activated fa Telephone locked i Display keys pressing a display key activates the function shown associated with it on the screen m Navigation OK key used to validate your choices and options while programming or configuring OM Left right navigator used to move from one page to another A Up down naviga2. An extension unit can be fitted to your telephone This provides addi Radial key edn A tional keys which can be configured as function keys line keys call keys Redial Kete HEERS ie Beda neon etc To affix labels push the holding strip of the unit backwards to you and Programmable key Fl and F2 keys lift it Install the label under the keypad in the housing designed for and lit when the function associated with the key is activated place the keypad back into position Some other keys have been programmed by your technician for your own convenience Key must be programmed by your technician to access a service d d 1 Operator station OS functions 11 Setting restricted service Perso This function sets the system to restricted service All incoming calls are directed to a general ring or a programmed number iii Hight gt display and tone indicate service EA mm active access the operator password Perso page by default HELP 1954 gt key icon indicates service active E To restore normal service repeat operation If an outside number has been entered by the installation technician selection of restricted service will automatically divert calls received by the operator to the defined outside number 12 Reserving a group of lines For maximum availability of the operator station thus assuring optimum reception of incoming calls a group of outside lines can be reserved whi
3. a personalized voice guide erase the personalized voice guide and replace it with the default voice guide OT Personalization of broadcasting lists max 50 1 List Listen gt listen to the name Regist record a list assigned to the list Clear Edit delete a broadcasting edit a list list 1 Gen mailbox r Defining the general mailbox greeting message 1 Gen mailbox 3 Listen Regist listen to the recorded record a message default message Default gt I Yes No erase the recorded message and replace it with the default message Info message Recording of information messages used by the PABX and the Audiotex service opening or closing times maximum of 50 messages Info message 3 1 Listen Resist previous message listen to the recorded message o recorda message go to next message i rmn METE SER Defining the message notification announcement Notification 3 I Listen Resist listen to recorded record a personalized default announcement announcement Default Oe gt I Yves No erase the recorded announcement and replace it with the default announcement Complementary Expert funtions J 4 9 _ Software licence agreements This function is used to read or modify the software licence agreements Softw keys in Expert function gt 3 _ Main CTI Softw keys Reading the system software licence a
4. lees p 7 Setting various subscriber telephone parameters P8 Bl Accessme thes bsenbertinetosa trie Sica tase ende bed died p 8 32 Sub ember pame Nalle 33 reor ar brides n eren dh lee dans p 8 3 3 Resetting a subscriber password ResCod zer sanrsnar senesta nd p 8 3 4 Subscriber display language Lang isir d Eri smekningar ader aen gual p 8 35 Subseriber personal directory PErSPD parer ane on 540560 mem ie dieen ecard p 8 3 6 Subscriber discrimination criteria Barrng oee eee p 9 Bf iEnable the CLASS Serviees sanar vader diepen aren a dee des P Complementary Expert funtions E ERT needs p lo 4 1 Accessing the Expert function erc es sneess ensen verr sn dr stands bas enn p 10 Ar Table of business Codes ACCOUN var veenman ted aden Sead dead p 10 43 Direct numbers of extensions PUBNUM a 66044 saree cee meen ene kikti p 10 AA Greeting and holding messages MOR cvs cece iin veran veren benden pl AS DECT cordless telephones mm nara deer en even ande teef Mii p 12 4 6 Changing the operator password Passwd ccc cece cece cence eee eeee p 12 AT Resetting Me system RSS keraren EENET EKTE bende bed p 12 48 WOICG MELS SCIVICE v ss e ta 080 ape eann e E e Ner EE D E p 12 49 Sofware licence agreements in5 ccesw nedctaad twa tear AE en p 14 Guarantee and clauses ai anaes AREAN arene ane ves rde POS IB Three colour indicator light
5. of extensions PubNum This function is used to define the table of direct numbers SDA of extensions PubNum E42 Table of business codes Accoun This function is used to define the table of business codes enabling a subscriber to charge his her calls to a business account I i I rt 1 Accoun p in Expert function POEM W Hew in Expert function gt ee T gt oee create an entry create an entry Code Name Param direct n or n number of public n of first forming prefix extensions within extension assigned range esa max 99 Oo Modifying an entry On Paraml O Clear max 16 digits max 16 characters User ID enten go to previous go to next entry or entry indicate whether indicate whether password identity required or required or not Goto Modify not select specific entry modify contents of entry displayed J 44 _ Greeting and holding messages MOH Complementary Expert funtions This function is used to define the greeting message and hold music parameters _ Voice in Expert function gt 3 Hold music Music source ACD Hold music This function is used to record 8 greeting messages or holding music Hold music gt _ Listen Regist listen to the recorded record a message default message Default I Yes Ho gt oe Bh erase the recorded message and replace it with the default message To reco
6. 23 _Resetting a subscriber password ResCod This function is used to cancel a subscriber password and restore the default password 1515 I in Subscriber function a reset he C Setting various subscriber telephone parameters E36 Subscriber discrimination criteria Barrng This function is used to define discrimination criteria for each subscriber in Subscriber Barring selection displayed on 1_ Modify function gt gt first ine Ox selection of discrimination criteria gt This function is used to describe discrimination criteria for each subscriber 3 7 Enable the CLASS service Enabling the CLASS service is used to display information caller name number etc on the display of an analogue set in Subscriber Terminal Class function gt a Tm ox select the CLASS apply service eS the CLASS service is selected when the CLASS label is displayed on the screen Complementary Expert funtions On Param2 Barring Mask F 1 ee P 4 1 Accessing the Expert function indicate discrimination indicate number of masked category digits I Expert naos access to Expert oH aeng discrimination category none 1 to 16 that of subscriber SET or that of user y menu PN g gt programming function gt GUEST Barrin number of digits DEF default value 4 all none 1to 9 reach the Menu page E 43 Direct numbers
7. The CE marking indicates that this product complies with the following EC directives 89 336 CEE electromagnetic compatibility C E 73 23 CEE low voltage 1999 5 CE R amp TTE Some of your telephone s functions require a software key or are only accessible once programmed by your installation technician Copyright Alcatel Business Systems 2005 All rights reserved Alcatel Business Systems in keeping with its policy of constant product improvement for the customer reserves the right to modify product specifications without prior notice Alcatel Business Systems 32 avenue Kl ber F 92707 Colombes Cedex R C Paris 602 033 185 PO19001IBSAA 0400ed01 1005
8. ame enter the first max 16 chara name cters SO programmed short gt number is displayed El enter number max 21 digits To enter another short number Or 1 New to select another short number Setting various subscriber telephone parameters 4 Subscriber display language Lang E 3 1 Accessing the subscriber function Menu This function is used to specificy the display language for the selected subscriber Pressing this key scrolls the various languages available This function provides access to the various parameters defined for a system user or subscriber identified by an extension 3 y F Language Choice number in Subscriber function nson Subscriber access to Subscriber select the language of your choice menu B ln programming mm function consecutive presses reach the Menu enter extension n page to be programmed 35 Subscriber personal directory PerSPD E 3 2 Subscriber name Name This function is used to create the personal directory of the selected subscriber Indiv rep in Subscriber function gt gt display gives first number in Subscriber Name amp function gt EC ges B enter name Changing the name Modify Clear enter name max enter public number oO of 6 characters max 19 digits Changing a name or number O 1_ Clear previous character next character previous next character character
9. catel OmniPCX Office perator station ALCATEL User manual This guide describes the services offered by the Alcatel 4038 4039 4068 operator station OS connected to an Alcatel OmniPCX Office system This guide covers the specific functions of the Alcatel 4038 4039 4068 operator station consult the station user manual for a decsription of the other services restricted service reserving a group of outside lines for exclusive operator use diverting operator calls to another number broadcasting background music on the external loudspeaker answering a night call programming The operator station receives incoming calls and routes them to the appropriate extensions within the system Depending on the amount of traffic handled your system can have one or more operator stations grouped all stations ring simultaneously assigned to specific time periods only stations currently operational will ring This option is set up by your installation technician D How to use this guide Actions Keypad Ag Lift the receiver ge Hang up 88 Numeric keypad A Alphabetic keypad Specific key on numeric keypad Navigator O Move the navigation key up down to the left or to the right a To go back one level press and release or to return to the welcome page press and hold CP during a conversation can be used to access the different pages Menu Perso etc and to return to the telephone screens Display an
10. ch will only be available to the operator station s se P MM gt Reserved TGp operator password programmed key by default HELP1954 To cancel the line reservation repeat operation l key icon indicates service active display and tone indicate gt service active 13 Manually diverting operator calls to another number Nenu During a period of absence the operator can divert all calls received incoming calls and internals calls dialling 9 to another number 1 AttDiv reach the Menu enter the number operator password page of the terminal to by default receive the HELP1954 message 1 Redial list Speed dial or gt ep key icon indicates service active 14 Broadcasting background music on the external loudspeaker En Music j menu reach the Menu operator password page by default HELP 1954 gt display and tone indicate service active l gt aP key icon indicates service active Operator station OS functions To activate or deactivate the loudspeaker during a conversation 15 answering a night call d Function active B during a conversation An incoming night call is indicated in the same way as an ordinary call your telephone the night call name or n is a To answer in intercom mode rings gt displayed N Oo N lift the receiver hands free Q reog LED t neelinterc mi mode Opening the door sa g EE 17 When you return consu
11. d display keys Audio keys mkb Partial view of display q ae en a Display key 8 Adjustment reduce Adjustment increase Programmable keys and icons Other fixed keys j Line key 4 Fixed key el leon corresponding to key MENU key Voice mail access key Other symbols used Means that the function is accessible from the Menu page Means that the function is accessible from the Perso page Means that the function is accessible from the Info page These symbols can be supplemented by small icons or text Contents Getting to know your telephone Ct eR ee ee Cree p 4 Operator station OS functions ce cece cee eee ene p 5 Toll Setting restricted Service nor erai ar Gh doe tees wan Modes san ease ene p 5 12 IRGSERVine a group ONES aester dieen eNO Ri Ea ae p 5 1 3 Manually diverting operator calls to another number oenen p 5 1 4 Broadcasting background music on the external loudspeaker ere ret p 5 LS ANSWERING ONC is cc ce eeh vener sence es dee tees seeks tesagadss p 6 R Usnea MERISEL es anni ne esn beren sne edet etd NORGE ER GAN ES SNS p 6 1 7 When you return consult your general voice mailbox soon p 6 Programming fUNCtONS 65 saneren er oenen nende on ve p 7 Dl Actessingprogrammine anas venen bed deh Iemma Ke ROTA p 7 22 Programming system directory ComSp D nnn se 424 nica sal Ryn s nks Bun p 7 23 Programming datevand time CIOCK sns narren nine ath be
12. greement CTI Configuration of the CTI software licence agreement Guarantee and clauses Independently of the legal warranty that covers this appliance it is guaranteed for year parts and labour counting from the date indicated on your invoice Nevertheless if the legal warranty in effect in your country exceeds year then the legal warranty is the sole warranty applicable The invoice will be demanded if making a claim under the warranty The warranty does not however apply in the following cases in the event of use that does not comply with the instructions given in this user s manual faults or damage caused by natural wear damage resulting from a cause external to the appliance e g impact fall exposure to dampness etc noncompliant installation or modifications or repairs carried out by people who are not approved by the manufacturer or retailer Declaration of compliance We Alcatel Business Systems hereby declare that we assume the Alcatel 4038 4039 4068 product operator station to be compliant with the essential requirements of Directive 1999 5 CE of the European Parliament and Council Any unauthorised modification to the product shall render this declaration of compliance null and void A copy of the original of this declaration of compliance can be obtained by post from Alcatel Business Systems Technical Services Approvals Manager route du Dr Albert Schweitzer F 67408 Illkirch Cedex France
13. lt your general voice mailbox Unlock Door programmed key or function code The light indicates that messages have been received p 1 6 Using a headset Gen mailbox gt display number of new and old messages You can connect a headset instead of your receiver operator To activate or deactivate headset mode password by default HELP1954 pon 1_ Settings My Phone I Forced Head Lem Consult display name of sender with date time and reach the Menu E gt ranking of message page select message on 1 off Fa gt Play Clear Activating deactivating forced headset mode Answering or making a call q gt Function active A SS x hands free listen to message erase message Programming functions 2 1 Accessing programming J 23 Programming date and time Clock Your Alcatel OmniPCX Office system s operator station can access the general programming services in programming Clock Cees Operator access programming led El m gt kee enter date access the operator password and time Perso page by default Changing date and time HELP1954 p Clear lt gt 22 _ Programming system directory ComSpD O previous next character This function can be used to programme system short numbers accessible to all system users character vn I Speed dial display gives first short Elen gt number reach the Menu page Modify 82 gt a v enter n
14. play stander p 4 8 voice message service creation This function is used to manage the voice guides and to configure the broadcasting lists 46 Changing the operator password Passwd ET in Expert function gt 2 This function is used to change the operator session password s i m in Expert function Password gt display ee ioe old gt Auto attend I Audiotext List display asks for new ox gt password Gen mailbox Info message Notification enter the old enter the new password password 8 alphanumerical Auto attend Configuration of 3 types of voice guides for the automatic 8 alphanumerical characters switchboard day night Good bye message characters Auto attend Day Night Good bye display requests N gt ox gt confirmation of new Oo E Oo BO password opening times voice closing times voice Goodbye voice enter new a 5 guides guides guides password again to confirm Complementary Expert funtions You can listen to the voice guide default or personalized record a personalized voice guide erase the personalized voice guide and replace it with the default voice guide I Audiotext Configuration of 3 types of Audiotex day night Good bye message Audiotext gt 1 Day Might Good bye opening times closing times Audiotex Goodbye Audiotex Audiotex You can listen to the voice guide default or personalized record
15. rd a message Regist display invites you to start recording Regist Stor Pause record message to stop stop recording momentarily gt duration of message is displayed 2 Hold music may be subject to author s rights and appropriate action should be taken in this respect I Music source This function is used to select a music source 3 possible sources 1 Default Customized External by default personal Outside 5 ACD used to record for each ACD group welcome please wait dissuasion closed or estimated waiting time messages Or O gt 1_ Record select the ACD select the type of group message to record I Record Stop I Pause Start the recording S Slee to apply Complementary Expert funtions J 4 5 _ DECT cordless telephones 47 __ Resetting the system RstSys This function is used to manage DECT telephones and to create DECT GAP extensions This function is used for a hot or cold system reset Adding a DECT GAP extension I I aan Add DETE finction gt System reset Cold in Expert function lt gt as gt a ee DECT GAP extension is P i j attad Warm Yes No ee See Modify public network n of DECT waiting for creation from DECT GAP gt extension gt extension Acold reset will restore your system default SEE our specific configuration will be lost The reset request must be confirmed follow instructions given on gt dis
16. tor used to scroll through the content of a page y Societe connects headphones ona Back Exit key to return to previous menu short press or return to first screen long press during a conversation Bande tree aes Alphabetic keypad C provides access to welcome screens Menu Info and to return to the conversation icon screens B Audio keys EB Call display B alg ap ey khan Incoming call ve Call in progress or outgoing call Hands free Loudspeaker Key to make or answer a call without lifting the receiver m q e litin hands free mode or headset mode short press Calompolde e flashing in loudspeaker mode long press pars EEn Intercom Mute key Ae se _ gt e During a conversation press this key so that your correspondent can no longer 0790676707 alls QO hear you L o e Terminal idle press this key to answer calls automatically without picking up the If you get two calls at the same time you can switch from one call to the Left right navigator used to check calls receiver other by pressing the display key associated with each call gt To adjust the loudspeaker or handset volume up or down s A A NN B Function keys and programmable keys Guide key used to obtain information on functions of the menu page and to program key of the perso page Extension unit Messaging key to access various mail services If the key flashes a new voice message or a new text message has been received
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