Valley First Credit Union – View eStatements
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1. Ctrl key while clicking the link OR click here Recent Activity Transfers Withdrawals Loan Options Check Options Card Options Year to Date Other Options Done Alternatively you can click on the link provided to create a separate eStatements to open in gt Bi i nera for your Valley First Credit Union Page 3 of 8 View eStatements February 2009 You should now see now see the window opening to eStatements Links Directory E https hb valleyfirstcu org cgi bin mcw003 cgi TRANSINGLESIGNON019B633345B0966242DB4FEBA41E9AD Internet Expl MI F4 Accessing the server Fraud Alerts tatement Info System response and access time may vary due to Internet traffic system performance and other factors Account Balance Account Summary Share Balance Loan Balance Share Balance as Loan Balance as c Recent Activity Transfers Withdrawals Loan Options Check Options Card Options Year to Date Other Options After a brief connection you will see a page which contains important information regarding our eStatement service E hitps estatements cowww com COWWW Software 4 1 Internet Explorer brought to you by Valley Arst Credit Union File Edit View Ir ou Pop nf Y VALLEY FIRST CREDIT UNION Logout Help Welcome to Valley First Credit Union eStatements Please read the following carefully before requesting the eStatement service Thank you for your interest2. mail Wy F s Click here to learn more about our NEW jj x ALLEY FIRST J Identity Verification feature Presa et a e Account Balances Account Summary eState m a nt Share Balance Loan Balance Modi a pea Share Balance as of a Date odify e ement Preferences Loan Balance as of a Date Select Statement Type eStatement only Select Notification Method No e mail notification eer t E mail Notify by e mail Enco AEn oa Ee eee e mail notification Transfers Withdrawals Loan Options Reset Check Options Card Options Previous Menu Year to Date Main Menu Other Options End Session Next enter in your email address where you want to receive notifications when a new eStatement is ready then click on the Continue button Click here to learn more V vauer FIRST ae about our NEW Identity Verification feature Fraud Alerts FFD ud oo y eStatement Info T E Balances Account Summary e State m e n t Share Balance Loan Balance Modify eStatement Preferences Select Statement Type Statement only Select Notification Method Notify by e mail Share Balance as of a Date Loan Balance as of a Date a Enter Account E mail a Address yemail myisp com Transfers Withdrawals Loan Options Reset Check Options Card Options Previous Menu Year to Date Main Menu Other Options End Session Valley First Credit Union Page 2 of 8 View eStatements February 2009 You will now see a C
3. Valley First Credit Union View eStatements eStatements are now available with a single click of your mouse If you are already enrolled for eStatements simply click on the View eStatements link on the Home Banking menu after you ve logged in and your eStatements will appear in a separate window If you have any problems doing this please see the Frequently Asked Questions FAQs at the end of this document If you are not currently receiving eStatements and would like to sign up for this you now have it in your control Click on View eStatements from the Home Banking menu You will be brought to the Modify eStatement Preferences screen For Select Statement type click the drop down arrow and select eStatement only Vi i Click here to learn more Y VALLEY FIRST i about our NEW CREDIT UNION D Identity Verification feature Fraud Alerts e Statement Info a Balances Account Summary eStatem e nt Share Balance Loan Balance a S Modify eStatement Preferences Loan Balance as of a Date Select Statement Type eStatement not enabled Select Notification Method eStatement only Recent Activity Enter Account E mail aan Transfers Address Withdrawals Loan Options Reset Check Options Card Options Previous Menu Year to Date Main Menu Other Options End Session Valley First Credit Union Page 1 of 8 View eStatements February 2009 For Select Notification Method click the drop down arrow and select Notify by e
4. a paper statement and can be printed out However if you wish for us to mail you a copy of a paper account statement including past statements there is a 3 00 charge per statement You will be notified by e mail when new documents are available for viewing Please verify your e mail address Sure myemail myisp com eee For Help cick Help T 20 minutes before securty redirection duetoinactivty O O O B nrnme z It will ask you to re enter the email address entered earlier then click on the Accept button Valley First Credit Union Page 4 of 8 View eStatements February 2009 E hips J estatements cowww com CoWWW Software 4 1 Intemet Explorer brought to you by Valley Ara Credit Union GED UNI O N V vauer FIRST Valley Firgt CU Home Welcome Your name here gt You may access your eStatements by clicking on the link below IMPORTANT If you would like to view statement information for another account or are finished with your current session please logout using the Logout link at the top right of the screen Documents Unviewed Documents 2007 Tax Docs prerereverers Your e Statement is Available Statements ttt For Best Results Download the latest Internet Browser amp Adobe Acrobat Reader to vigw Help files FAN ca Acrobat F ENI When you are done viewing your eStatements you may click on the Logout link or simply close the internet browser window Your Home Banking i
5. ecked item Block pop up windows 14 In the Allow Sites Pop ups type in valleyfirstcu org then click on the Allow button 15 Click on the Close button Valley First Credit Union Page 6 of 8 View eStatements February 2009 Oj Cnet inion Hers Hanang merma Explorer braa foe you by Valey Ara Cree Wines Ela RA Men Fetes Teds bets O O 1 la Peele eas o Address Migr hie vania ay ong oye br ned pp TARAS Mk PS Sas I Se Se re PE Ea Pong biecked To ses this poceup or adeltiona options clea hens Whether you re banking online at home or a million miles away Pop Up Blocker is ON eStatement window not opened T Atoa Ba aa Statement SEIA vwiatement Laan Elari Share Enihi ol a Cie Yow ot toernantc ofr bop on capo oiz war ia Loan Basen ms al a Cele E ths wuncow dose totogan yoa ney be uwsng a pop us blocker Pieras alle waley hen ogy ie oe pees fn his feire are lim hold dmamthe Lt key while hong the ink OR cick bere Betti Ap TmaneiHre WT av Loan tptlons Cheeh Gates Year to Date Ther Optiona ee Emi 35 oe Pop Up Blocker is ON eStatement window not opened End fession i Or right click on the SUF nd select Always Allow Pop ups from This Site Oh Creat Linton Heres Hankar intense Explor braagh to you by Valey Ara Cech Union MEIE Ea Bet yen Firvertes Teos Hele O Os eae er Ol Ne SC E AER E heehee orgs bars
6. enerally available on the 1 business day of the month 4 How will receive know when a new eStatement is ready a An email notification will be sent when a new eStatement is ready to be accessed Valley First Credit Union Page 8 of 8 View eStatements February 2009
7. in receiving your future account statements through Valley First Credit Union s eStatement service we are pleased to make this service available to you at no additional cost You will be notified by email each time that a new statement becomes available for your inspection It is your responsibility to access the statement You can gain access to your account statements by using any type of computer connected to the Internet The preferred browser is Microsoft Explorer version 5 0 or higher You will need a printer if you want to create a paper copy of your statements By requesting to receive your statements electronically you are telling the credit union that you have printing capabilities By submitting this request you authorize the credit union to discontinue sending statements via postal mail service and begin sending your statement information electronically You understand that the statement information received from Valley First Credit Union will be encrypted and password protected for your security e In order to send you notification of your current e statement we must always have your current e Mail address on file If your e Mail address changes please call us toll free at 209 549 8500 or through any branch so we may update your file If you decide to stop receiving e Statements and return to traditional paper account statements please contact us and we will make this change e Your e Statements contain the same information as
8. onfirmation page showing you the changes that have been made YW vauy FIRST Introducing Account Protection Fraud Alerts CREDIT UNION that works 24 7 e Statement Info as Balances Account Summary eState m E nt Share Balance Loan Balance PEA Your eStatement preference changes have been Loan Balance as of a Date completed Preference Value Statement Type eStatement only Notification Method Notify by e mail Recent Activity arra e Mail Address myemail myisp com Withdrawals Loan Options Previous Menu Check Options Main Menu Card Options End Session Year to Date Other Options You are now ready to start using View eStatements Click on View eStatements If you have a Pop up blocker enabled you may see a notification similar to the following See the FAQ section at the end for information on how to allow Valley First Credit Union Home Banking to use this feature Pop up blocked To see this pop up or additional options click here p V VALLEY FIRST i Introducing Account Protection Fraud Alerts y that works 24 7 eStatement Info CREDIT UNION Account Balances Account Summary eState m e nt Share Balance Loan Balance Your eStatements should display in a separate window eee ona If the window does not open you may be using a pop up blocker Loan Balance as of a Date Please allow valleyfirstcu_org to open pop ups for this feature History Hint hold down the
9. s still open Don t forget to log out of Home Banking as well Valley First Credit Union View eStatements Page 5 of 8 February 2009 Frequently Asked Questions FAQs 1 When try to View eStatements nothing happens Why a Some functions within Home Banking make use of the pop up technology This allows you to view additional information related to your account In order to view these items you need to allow VFCU to open these additional windows Since there are many pop up blockers we may not be able to address each one but your user s manual should tell you how to allow certain web sites the ability to open pop up windows Internet Explorer ver 7 x Windows Click on Tools Internet Options on your menu bar Click on the Privacy Tab In the Pop Up Blocker section click the Settings button In Address of Web site to allow textbox type in valleyfirstcu org Click the Add button Click Close button to save your changes ver 6 x Windows 6 Click on Tools Internet Options on your menu bar 7 Click on the Privacy Tab 8 In the Pop Up Blocker section click on the Settings button 9 In the Address of Web site to allow type in valleyfirstcu org then click on the Add button 10 Click Close to save your changes Firefox 11 On the Firefox Menu bar click Tools then Options 12 Click Content from the icons at the top of the Options menu 13 Click the Exceptions button to the right of the ch
10. tracwOG op TADS NG LESEN ONDI HGD 1564 7SERCAMISDOCEMIACC 1G FURS E Poceup biocked To see this popup or aidions options obi ihaw N VALLEY FIRST TA Eao G d AN Click here to learn more about our NEW Identity Verification feature ad T dcocum Balaccs eared eStatement Share Dealers Loan Essense Share Balance act of a ake Yuu tlan should dap m a eepunule varie Loan arca lick cote oa Il le wordy dues rol per yuu ey be usir a pupp blocker Please allow walleegirsteu nrg ta apes pip upa for ihin fearan Hestory Hint holo down the UIT key whl amp chckang the link Bec Ane OP cick her Tranmere Withdrawals Lean Options Chtih Gate Lad Opies vear in kaip knn Au Othe Options Cod Saeki End Session hamn Alse Fop form Thig Sate Valley First Credit Union Page 7 of 8 View eStatements February 2009 2 When I click on View eStatements a new window opens but see a message that says Sorry but we cannot complete your request at this time Please contact your credit union a This is likely due to eStatements having record of your email address but the credit union does not currently have it To resolve this problem select My Email Address in Other Options in the Home Banking menu Follow the prompts to update your email address to the same email address as you currently use for eStatements 3 When are eStatements available a eStatements are g
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