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8 Channel User Manual

1. Note Setting the connection time higher than 6 seconds may result in regular calls being disconnected 6 Inthe Number of Detections enter the number of consecutive network messages detections before the SIM is blocked Note Only SIM Server SIM that work in Call Duration mode will be blocked VoIP2ALL 8 Channel Gateway User Guide 58 www eurotech communication com EuroTech COMMUNICATION Advanced Configuration 7 Press Save The Test Call feature randomly generates calls from the cellular ports to predefined destinations You can use this feature to test incoming calls to the cellular ports gt To setup the Test Call 1 Onthe Main Toolbar click Advanced 2 Select the Test Call tab 3 Select the ports to call by clicking the check box next to the port in the table 4 In Call Numbers enter the list of numbers to call from the selected ports 5 Inthe Call Timers define the following parameters for the calls gt Call Duration The minimum and maximum length of the calls A call lasts a random amount of seconds within this range gt Delay between Calls The minimum and maximum length of time between the calls The time between calls will be a random amount of seconds in this range gt Start Time The time to start the calls gt End Time The time to stop the calls 6 Click Save Settings 7 Click Active to start the Test Calls 8 To stop Test Calls click Stop Using the So
2. 1 Check the items delivered in your package see Check the Package Items on page 6 2 Install SIMs see Hardware Installation on page 7 3 Connect LAN cables antennas and power supply see Connecting Cables on page 11 A Install the PC management application using the CD provided see Software Installation on page 11 5 Power up the Gateway 6 Perform basic setup see Basic System Setup on page 12 7 Make basic system configurations see Basic Configuration on page 14 8 Test the Gateway Basic System Test on page 16 9 Optional Make advanced system configurations see Advanced Configuration on page 18 2 2 CHECK THE PACKAGE ITEMS Make sure that your package contains the following components before installation gt Main Hardware Device The VolP ALL Gateway gt Quick Installation Guide Brief installation explanations gt Software Installation CD Gateway Manager CD for MS Windows Management Application Includes the User Manual file and additional auxiliary utilities Cellular Antennas LAN Connection Cable RS 232 Serial PC Comport COM connection cable RJ 45 to RS 232 COM or USB cable This facilitates debugging and direct access to the configuration files This is referred to as the Com Cable in this manual gt Input 110 240 V AC 50 60 Hz Output 12 V DC adapter 2 4 and 8ch Gateways or power supply cable 2 3 HARDWARE INSTALLATION This section describes how to install the VoIP A
3. In the Vouchers tab you load the recharge vouchers for the SIMs A list of vouchers can be defined for each cellular network Each voucher contains the recharge key code and the status of the voucher VoIP2ALL 8 Channel Gateway User Guide 48 www eurotech communication com Advanced Configuration gt Key Code The recharge key for this voucher is usually printed on the voucher card gt Status The current status of the voucher 0 Not used 1 Currently in use 2 Used successfully 3 Used unsuccessfully The following is an example of a DTMF voucher number 0123456 p01234 P In this example the recharge key code consists of two codes After each code you need to send We added short pause marked by p between the codes and a long pause marked by P at the end gt To add anew voucher 1 Onthe Main Toolbar click Virtual SIM 2 Select the SIM Servers tab 3 Click Synchronization 4 Select the Profile tab 5 In Servers Profiles Selection select a profile 6 Inthe MCC and MNC parameters enter network and country code of the SIM 7 Click Save 8 Select the Voucher tab 9 Inthe SIM Server field select a SIM Server to work with The SIM Servers are listed by their IP address 10 In the Network Selection field select the country code MCC and network code MNC of the profile In the list at the left the current vouchers for this cellular network are displayed 11 Click Add Number A new vouch
4. The amount of calls this SIM has made Failed Calls The amount of unsuccessful calls this SIM has made Card Num The number of the SIM Server Card that the SIM is located SIM Num The location of the SIM socket in the card Call Duration information Bill Primary The SIM Primary Bill Interval Bill Units Primary The SIM Primary Cost per Bill Int Primary Interval Repetition The SIM Primary Interval Repetition count Bill Secondary The SIM Secondary Bill Interval Bill Units Secondary The SIM Secondary Cost per Bill Int Current Duration Balance The amount of units that is left on the SIM for the day Current Duration Balance The SIM Current Balance total of the SIM Call Duration The length of the call in seconds All the times are in the format Day Month Year Hour Minutes Seconds 3 Optional Click Clear to clear the CDR window gt To manually export the CDR records to file 1 In Export to select the desired export format by clicking Access CSV or XML 2 Define the location to save the file 3 Click Save gt To automatically save and clear the records to files 1 In Path select the location you want the CDR files to be saved 2 In Format select the file type of the CDR files 3 In Check every define a time interval to save the records to a file 4 In Show enter the number of records to show in the CDR window 5 Select Auto Save VoIP2ALL 8 Channel Gateway User Guide 73 www eurotech communic
5. Advanced Configuration COMMUNICATION There are two options gt Receiving calls from an IP PBX or SIP Server see SIP Configuration on page 15 gt Receiving calls from a SIP phone that is registered in the internal SIP Server see Configuring the Internal SIP Server on page 23 4 5 1 IP RESTRICTIONS You can define the range of SIP IP addresses which the Gateway is allowed to receive calls from When the IP address is restricted all the messages from that IP will be blocked You will not be able to call from that SIP or to register the SIP gt To restrict the SIP IP address range 1 Onthe Main Toolbar click VoIP 2 Select the IP Restrictions tab A window appears with two restrictions tables Enable IPs Deny IPs 3 Define the SIP IP Address range according to the following rules Enable IPs and Deny IPs are not defined All IPs are allowed Only Enable IPs is defined The IPs in the defined range are allowed and all other IPs are denied Only Deny IPs is defined The IPs in the defined range are denied and all other IPs are allowed Enable IPs and Deny IPs is defined The IPs in the Enable IPs range are all allowed with the exception of the IPs in the Deny IPs range Note The table is for a range of addresses If you need to block only one IP define the start and the end of the range to the same IP address 4 Click Save Settings 4 6 CELLULAR INCOMING CALL CONFIGURATIONS This section describes how to send
6. Click Save Card 13 Define the Call Duration list gt To define the Call Duration SIM list 1 Onthe Main Toolbar click Ports 2 From the ports list on the left select a port 3 In Type select a Time Table type 4 In Swapping Type select Call duration 5 In Available SIMs select a SIM 6 Inthe Time Table click a cell A dialog box appears 7 Inthe dialog box enter the amount of units you want to limit the SIM to that day In the time slot you can see the information of the SIM in this format Time Table Lg C1 51_1004100_ 192 168 0 31 fa 01 52 100 100_ 192 168 0 31 ei C1 S3_200 200_ 192 168 0 31 C1 1 100 100_192 168 0 31 C1 the SIM Server card number in the SIM server S1 the SIM socket number in the card 100 100 units remaining original amount of units 192 168 0 31 the IP Address of the SIM Server 8 To unselect the cell click it again 9 Click Save VoIP2ALL 8 Channel Gateway User Guide 41 www eurotech communication com Advanced Configuration 10 Select the General tab 11 In Next SIM to Load Order define how the Gateway selects the next SIM when the current SIM has finished its work Select one of the following Randomly The SIM to work is selected randomly Max Balance to Min Balance The SIM with the highest balance Min Balance to Max Balance The SIM with the lowest balance First to Last The next available SIM on the list Last to First The last available
7. Gently push the SIM card into the SIM socket until you hear a click The SIM is now installed 2 3 2 2 REMOVING LOCAL SIMS gt Toremove a Local SIM 1 Locate the port containing the SIM you want to remove 2 Press gently on the SIM until you hear a click 3 Pull the SIM from the socket completely Important Do not leave the SIM half way in or out This will disable the port from loading SIMs from the SIM Server 2 3 2 3 INSTALLING SIMS IN THE INTERNAL SIM SERVER OPTIONAL The SIM Server card has 64 SIM chambers The card is split into SIM card 1 and SIM card 2 which are marked from 1 to 32 VoIP2ALL 8 Channel Gateway User Guide 9 www eurotech communication com EuroTech COMMUNICATION Installation and Setup gt To install a SIM in the internal SIM Server 1 Remove the 2 screws from the top cover and slide backwards The SIM Server card will be revealed o A GBE a 2 To open the SIM chamber gently push the metal slide in the direction of the connector and lift 3 Position the SIM card in the chamber with the metal contacts facing downwards and the snubbed edge facing to the right 4 Push the metal housing down towards the card The SIM card is now in place Note If you have inserted the SIM in the proper manner the chamber will close flat to the Server card and cannot slide out 5 Repeat for each SIM card VoIP2ALL 8 Channel Gateway User Guide 10 www eurotech communication com E
8. Hosts Register Status Delete Jo 192 168 0 46 5060 111 11 M Reg delete delete Note If you did not check the Register box the status will show Reg even though you are working without registration 8 Once the host is registered you can define a prefix for the external SIP Server See Call Handling on page 26 The following is an example of how to call from a mobile phone through the Gateway to an extension in the IP PBX 1 Onthe Main Toolbar click Ports 2 From the ports list select the Host 3 Configure the prefix of the host to the prefix of the PBX extensions i e if all the PBX extensions start with the digit 1 then the prefix of the host will be 1 4 In Remove Prefix enter 0 5 Dial the number of the SIM card in port 1 You should hear a dial tone 6 Dial the PBX extension number The Gateway recognizes the prefix of the Host i e 1 and the call is routed to the IP PBX 4 6 1 1 AUTOMATIC ROUTING CALLS FROM CELLULAR TO AN IP PBX This section describes how to configure the cellular ports to automatically route incoming calls to an IP PBX VoIP2ALL 8 Channel Gateway User Guide 30 www eurotech communication com Eurolech COMMUNICATION Advanced Configuration To route incoming calls to an IP PBX there are 3 steps Step 1 adding a new Host Add a new host in the Hosts table See To add a Host in page 30 Step 2 Set a prefix to the new Host Enter in the prefix table of the new host the
9. There are two basic modes of working with the Local SIM gt Active by Default The Local SIM will register in the cellular network automatically when inserted gt Work by Time Table The Local SIM will register in the cellular network only when preset in the Time Table For details see Assigning a Local SIM to Work by Time Table on page 21 Each Local SIM can be configured with its own parameters which take effect when the Local SIM is registered on the cellular network gt To configure the Local SIM 1 On the Main Toolbar click Ports 2 Select a port from the port list VoIP2ALL 8 Channel Gateway User Guide 18 www eurotech communication com Euro Advanced Configuration 3 Select the Local SIM tab The following window appears Time Table l Prefixes Local SIM Local SIM E Local SIM1 Desc empty PIN Code CLIR By network Net ID BCCH BCCH timer BCCH rssi 111 db Current Balance Primary bill int sec Primary Cost per bill int Units Primary Interval Count Secondery bill int sec Secondery Cost per bill int Units Call Count Call Fail Max Call Count Min Call Count Recharge Value Refresh Save Local SIM O 09 0 0 0 OF ee aja oO Balance Top Up Day 4 Define the parameters as needed See the following table for parameters and their descriptions BCCH Lock the SIM on a specific BCCH When this parameter is empty the SIM locks on the best reception BCCH BCCH Timer T
10. This is the new IP address of the PC The Subnet Mask is filed automatically 9 Click OK 10 Close the Local Area Connection window gt To connect through an IP Switch 1 Connect a net cable from the Gateway LAN to the PC Net Card 2 In Windows click Start and select Settings 3 Select Network Connections 4 Select the network card in which the PC is connected to the IP Switch 5 Click Properties VoIP2ALL 8 Channel Gateway User Guide 84 www eurotech communication com Eurolech sonendies COMMUNICATION 6 Select Internet Protocol TCP IP and click Properties 4 Local Area Connection Properties Connect using a E Realtek RTL8139 810x Family Fast E This connection uses the following items AEGIS Protocol IEEE 802 1 v3 7 5 0 3 Network Monitor Driver g Internet Protocol TCP IP a j Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in notification area when connected Notify me when this connection has limited or no connectivity VoIP2ALL 8 Channel Gateway User Guide 85 www eurotech communication com Eurolech R N COMMUNICATION Here you see the IP settings in which the Gateway is connected to the Local network Internet Protocol TCP IP Properties You can get IP settings assigned automatically if your network supports this
11. port for a VoIP ALL SIM Server is 2009 Note These tables are saved in the PC software files only and not on the Gateway If you are connecting from another PC they will not automatically appear 4 5 Check the OnLine check box Click Save List VolP ALL 8 Channel Gateway User Guide 32 www eurotech communication com EuroTech COMMUNICATION Advanced Configuration 6 Click Synchronization In the SIM Servers Setting list all of the SIMs from the SIM Servers are displayed VolP 2ALL System 7 1B47 IP 192 168 0 47 2007 System Call Report Users Gateway Time 16 08 2010 Gateway ESH 1234 SIM Servers List __SaveList__ __Cleartist_ 10162245 2008 delete In the General section at the top of the list the general settings of the SIM server appear VoIP2ALL 8 Channel Gateway User Guide 33 www eurotech communication com Advanced Configuration gt To define the general settings of the SIM Server 1 From the SIM Servers List click the sign to open the General settings list IntSS All Loaded 190 General IP Address 192 168 0 49 IP Address2 192 168 2 49 Port 2009 SIM Port 2008 Desc Int SS Debug Level 0 v Initial Current Balance 2000 YPN IP Address VPN Enable False v Sim Load Type Random v 2 Configure the following parameters as needed IP Address The IP Address of the SIM Server IP Address2 The secondary IP Address See Using the Sec
12. the color indicates the status of the SIM registration in the cellular network The Net and SIM color indicators Red indicates there is no connection Yellow indicates there is a connection but no data transfer Green indicates transfer of data Note The SIM color indicators are relevant only when the SIM inserted SIM the number of the active SIM 1 is Local SIM 2 is SIM Server SIM The db number at the top left indicates the cellular reception level Net ID the ID number of the cellular network BCCH the number of the Broadcast Channel vivo v v 2 At the bottom right of a port cell right click the blue triangle to display the following list of options VoIP2ALL 8 Channel Gateway User Guide 70 www eurotech communication com EuroTech COMMUNICATION Monitoring Calls Refresh Port Updates the data from the ports Reset Port Reset the port The ports are reset in pairs Port Control gt To display the Port Control information Port Control displays information about the port 1 Click ona port The Port Control window appears 2 Select the Info tab The following information appears Status of the port The IMSI number of the SIM that is registered in the port The IMEI number of the port 5 2 CALL MONITOR When you are calling from or to a SIP the call appears in the Call Monitor window You can see all the information on this call and have the option of disconnecting it gt To View active Vo
13. 6 Click Next 7 Click Install The VoIP2ALL Management application begins installation You will be prompted when the installation is complete 8 Click Finish and remove the CD Note If the VoIP ALL icon appears on the Desktop the application was successfully installed VoIP2ALL 8 Channel Gateway User Guide 11 www eurotech communication com Eu rolech Basic System Setup COMMUNICATION 3 BASIC SYSTEM SETUP This section describes how to perform basic configurations and operations in the Gateway The Management application gives you access to all of the tasks you need to use VoIP ALL system gt To open the application click the VoIP ALL icon on the Desktop or open from the directory where the application is located default Start gt Programs gt Eurotech Communication gt VolP2ALL Management The first tasks you need to perform are gt Connecting to the Gateway on page 12 gt Setting the Clock on page 13 gt Changing the Gateway s IP Address on page 14 gt To connect to the Gateway 1 Onthe Main Toolbar click Connect The Selected Connection window appears Select Connection Please enter detail for the host that you want to connect Host address 10 16 2 245 gt Port number 2007 default port 2007 cael 2 In Host address enter the IP Address of the VoIP ALL Gateway The default 10 16 2 245 Note If you can t remember the IP Address of the Gateway see Appendix A
14. Click Save gt To add multiple number to the Black List 1 Select the Black List tab 2 Click on Load From File 3 Select a file and press Open The file should be in txt format one number per line with no comma or dot 4 Click Save gt To save the Black List to a file 1 Select the Black List tab 2 Click on Save From File 3 Enter the File Name and press Save gt To clear the Black List 1 Click on Delete All 2 Click Save VoIP2ALL 8 Channel Gateway User Guide 69 www eurotech communication com EuroTech COMMUNICATION Monitoring Calls 5 MONITORING CALLS This section describes how to use the call monitoring features including gt Port Monitor on page 70 gt Call Monitor on page 71 gt CDR Call Detail Reporting on page 72 5 1 PORT MONITOR This section describes how to monitor the cellular channels You can see all of the information on the SIM registration and the status of the calls gt To monitor calls from cellular ports 1 On the Main Toolbar click Monitor The monitor screen appears displaying the cellular ports The number is according to the type of the Gateway The following shows a 2 channel Gateway Gateway Monitor 7 db NetID 42502 BECH S89 C50 74db NetID 42501 BECH 7719 Et A SIM ready i SIM ready LE i l al e 3 a E A 7 gt SMH P The following information appears gt SIM indicator the color indicates the status of the SIM gt Net indicator
15. Euro VOIPZALL SERIES 8 Channel Gateway User Guide Version 5 38 Euro Contents CONTENTS 1 INTRODUCTION TO THE VOIPZALL GATEWAY sssssssecsccecessesssssersccecececsessnsnacseeeceseesenseaes 4 1 1 The VoIPZALL Gateway Solution OVErVieW cccsccsscscssscsseescssecseesecssecseseesssecseeceseaes 4 1 2 About this Manall oseraies tirueun ran ranee A AAE AAA EEOAE eerd ce au TES RAR 5 1 3 TEPMINOlO BY eeraa ean a E A AOE AER OAA EAE 5 2 INSTALLATION AND SETUP sssssccssssnecssstnasccsssnands sasneeddessiantcsstnnecdcsssantesasnnsdoasstandoaasnescoasesansoass 6 2 1 Installation OVErViW cccccsscccssssececeesneeecsesaececseaeeecseaeeecsesaeeeeseaaeeeeeeaeeeesesaeeesseaaes 6 2 2 Check the Package It MS ccccccccsssneceeseeecesseeeeceeseeeecseseeeecseceeaeceseeeaeesseenaeeeseenaeess 6 2 3 Hardware Installation cccccccsssccccssssececsesnececssseeecseqeeeceesaeeecseaeeeeseaeeeesesaeeesseaaes 6 2 3 1 Hardware OVErvieW viciisiecscvessecieceusechewcnseenecessncedevsstieedevsacaedeysaenevevbneecevssaduesavgadteveyyadie 7 2 3 2 SIMUInStalllatiOmissesss cchvect cue saedcci ts edevecnvetenascesdivereedsariectelsvnseesiini EOT O A 8 2 3 3 Connecting Cables nesoni orninn RETO OO ROT O ROTE 11 2 4 S ftWare Installati n aeae Ra oaie Raa deka aE Rada eke 11 3 BASIC SYSTEM SETUP ssccccssseccccctescadccesseaccosssenccdeseesccocesaacccosneaccocesanccbossesccodeseadedoaseeccosaaeates 12 3 1 1 Connecting to the Gatew
16. LOCAL SIM IN THE CELLULAR NETWORK AUTOMATICALLY When the Local SIM is active by default it registers in the cellular network automatically when inserted in the SIM socket To set the SIM to be active by default 1 From the Main Toolbar click Ports 2 Inthe port list on the left side of the window select General 3 In SIM Registration Mode select Local SIM work by default 4 Insert the SIMs to the cellular port s Local SIM sockets 5 On the Main Toolbar click Monitor The monitor window appears displaying the status of the cellular ports VoIP2ALL 8 Channel Gateway User Guide 20 www eurotech communication com Advanced Configuration 4 1 2 ASSIGNING A LOCAL SIM TO WORK BY TIME TABLE When the Local SIM is active by Time Table it registers in the cellular network according to the schedule defined here When you set the time table you mark a Local SIM to work at a specific time gt To define a Time Table 1 From the Main Toolbar click Ports 2 Inthe ports list on the left side of the window select General 3 In SIM Registration Mode select Local SIM work by time table 4 On the left side of the window select a port from the ports list 5 From the Available SIMs list select L1 Local 1 6 In Type select the type of schedule you want to define from the following options Monthly The table will show all the days of the month Weekly The table will show all the days of the week 7 In Swapping Type select
17. SIM on the list 12 Click Save Swapping SIMS in Call Duration every few calls In Call Duration mode you can define the port to swap the SIM every few calls before reaching the daily limit Each time the SIM is activated the Gateway selects a random number within the range defined in the Max and Min number of calls per rotation parameters This is the amount of calls the SIM makes during its activation time before being replaced by the next SIM on the list gt To swap SIMs 1 From the Main Toolbar click Virtual SIMs 2 Select the Profile tab 3 Select a profile 4 Define the following parameters Max number of calls per rotation Min number of calls per rotation 5 Click Save 6 Assign the profile to a SIM See Assigning a Profile to a SIM on page 37 7 Define the Call Duration list See above Recharge Value The Recharge Value is the number of units to recharge the Current Balance At the Top Up Day the Current Balance will be set with the Recharge Value amount By default the Top Up Day is set to 0 the Current Balance will not be recharged 4 7 4 3 USING THE SECONDARY IP If the SIM Server is working with a private IP address behind NAT and the Gateway accesses the SIM Server from the public IP you need to configure the secondary IP so the Gateway can contact the SIM Server gt To configure the Secondary IP 1 Onthe Main Toolbar click Virtual SIM VoIP2ALL 8 Channel Gateway User Guide 42 www eurotech comm
18. Secondary Bill Interval for 59 seconds Therefore the charge calculation is 3 intervals of 1 unit per interval 3 units The total amount of units for this call will be 4 3 7 units Current Balance The Current Balance is the number of units the SIM has left to use At the end of each call the unit count is updated Once the Current Balance of a SIM has reached O you will not be able to work again with that SIM until you set a new balance There are two common methods of counting units gt seconds gt minutes If you are working by seconds and you want to limit the Current Balance to a specific number of minutes the Current Balance units must be the number minutes X 60 gt To configure a SIM from the SIM Server to work in Call Duration 1 Onthe Main Toolbar click Virtual SIM 2 Select the Profile tab VoIP2ALL 8 Channel Gateway User Guide 40 www eurotech communication com Advanced Configuration 3 In Server Profiles Selection select a profile A Click next to the SIM Prepaid parameter of the profile 5 Click next to Balance Recharge 6 Click next to Charge Calculation 7 Click next to Billing 8 Define the following parameters Primary Bill Interval Primary Interval Repetition Primary Cost per Bill Int Secondary Bill Interval Secondary Cost per Bill Int 9 Click Save 10 Assign the profile to a SIM See Assigning a Profile to a SIM on page 37 11 Define the Current Balance 12
19. Table 1 On the Main Toolbar click Ports 2 Inthe ports list on the left side of the window select General 3 In SIM Registration Mode select Local SIM work by time table 4 On the left side of the window select a port from the ports list 5 From the Available SIMs list select a SIM 6 In Type select the type of schedule you want to define from the following options Monthly The table will show all the days of the month Weekly The table will show all the days of the week 7 In Swapping Type select one of the following options Time Table The SIM is replaced at the end of its defined time in the Time Table In this mode you set up a Time Table and define which SIM will work in which hour Call Duration The SIMs are replaced when they end their defined calling minutes In this mode you define a list of SIMs in the table For each SIM in the list you define the amount of calling units to be used Each SIM will work for the defined calling minutes and then be replaced with the next SIM on the list VoIP2ALL 8 Channel Gateway User Guide 38 www eurotech communication com Eurolech COMMUNICATION Advanced Configuration Manual This gives you the option of manually connecting a SIM immediately This is recommended for temporary use only generally by support in the debug process 8 Inthe Time Table define the hour and day for a SIM to register In the time slot you can see the information of the SIM in this format C1_S
20. VoIP phone through the Gateway to cellular network 1 Inthe port you wish to use configure the prefix to See Prefix Configuration Call Handling on page 15 2 Dial the number of the mobile phone The call is routed to the mobile phone through the port 3 Check that the audio in the local network is functional If so then the Gateway is functional and the audio problem is caused because ports 5060 to 6066 are not accessible from the public IP Check your IP settings 3 1 6 WHAT S NEXT After you have completed the installation and basic system setup you can choose to perform the following gt Advanced Configuration on page 18 Configuring the SIM Server on page 31 Modifying System Settings on page 51 Configuring Special Features on page 56 vivo vv Monitoring Calls on page70 VoIP2ALL 8 Channel Gateway User Guide 17 www eurotech communication com EuroTech COMMUNICATION Advanced Configuration 4 ADVANCED CONFIGURATION The following sections describe how to perform advanced configuration in the VoIP2ALL Gateway Advanced SIM Configurations on page 18 Cellular Outgoing Call Configurations on page 28 Cellular Incoming Call Configurations on page 29 Configuring the SIM Server on page 31 Modifying System Settings on page 51 Configuring Special Features on page 56 4 1 ADVANCED SIM CONFIGURATIONS For each cellular port there is a Local SIM Each port s SIM can work only with that cellular port v v v v v v
21. are automatically routed to a number according to the Incoming Calls Destination mode IVR All calls that come to this port receive the IVR message For details see IVR on page 60 5 Click Save 4 4 2 1 AUTOMATIC ROUTING This section describes how to configure the ports to automatically route incoming calls to predefined destination numbers gt To route incoming calls to predefined numbers 1 From the Main Toolbar click Ports 2 Select a port from the list on the left 3 Select the Prefixes tab A prefix table for the selected port is displayed 4 In Incoming Calls Handle select Destination Num 5 In Incoming Calls Destination in Type select one of the following options Fixed All incoming calls to this port are routed to one predefined number Num1 Priority All incoming calls to this port are routed to Num1 If the number is busy no answer No Reply Timeout doesn t exist the call is routed to the next number on the list until there is an answer Cyclic The same as in Priority mode except that each call begins with the next number on the list 6 Click Save Note The Host port Destination Num is not active To automatically route the calls from the Host set up routing in the SIP port for both SIP and Hosts CELLULAR OUTGOING CALL CONFIGURATIONS To receive calls from a SIP and sending the calls to the cellular VoIP2ALL 8 Channel Gateway User Guide 28 www eurotech communication com Eurolech
22. calls to SIP There are two options gt Sending calls to an IP PBX or SIP Server gt Sending calls to a SIP phone that is registered in the internal SIP Server 4 6 1 CALLING TO AN IP PBX To call from the Gateway to IP PBX or any SIP Server you have two options gt sending the call with registration gt sending the call without registration To send a call you must first define a Host in the Gateway A Host is the SIP account which the Gateway sends the call to VoIP2ALL 8 Channel Gateway User Guide 29 www eurotech communication com Advanced Configuration gt To adda Host 1 Receive a SIP account from the external SIP Server 2 On the Main Toolbar click VolP 3 Select the SIP tab 4 Inthe Registration in External SIP Server section of the window enter the following details in the Hosts table gt Name define a name for this host connection gt IP Address the SIP Server IP address or DNS name gt Port the number of the SIP Server port the default is 5060 gt User the user name gt Password the authentication password of the SIP account gt Register by checking this box the Gateway sends calls with registration 5 Click on the next line in the table and then click Save 6 Click Register Host to register the host in the external SIP Server 7 After a few seconds click Refresh If the registration succeeded the Status will show Reg If registration failed it will show Not Reg
23. hook lt 0 BusyBox v1 2 2 2008 62 26 69 22 9660 gt Built in shell lash Enter help for a list of built in commands ifconfig esw Link encap Ethernet HWaddr 9 90 8F 64 CQ 9 inet addv 16 16 2 245 Beast 1 255 255 255 Mask 255 255 255 6 P BROADCA H CAST MTU 1500 Metric i UP BROADC RUNNING R amp packets 3745 errors dropped overruns frame TR packets 3766 errors dropped overruns carrier collisions txqueue len 1606 RX bytes 492876 481 3 KiB TX bytes 750799 733 2 KiB Link encap Local Loopback inet addr 127 0 0 1 Mask 255 0 0 0 UP LOOPBACK RUNNING MTU 16436 Metric 1 Ra packets errors dropped overruns frame TR packets errors dropped overruns carrier collisions txqueuelen RX bytes 6 6 BD TK hytes 8 0 B Connected 00 01 40 ANSIW 115200 8 N 1 gt To connect the COM USB Port 1 Power off the Gateway 2 Connect the USB COM Cable from the Gateway to the PC USB 3 Power on the Gateway The PC will recognize the USB as new hardware and will ask you to install the driver 4 Select to install the driver from a specific location 5 Select the USB driver from the installation CD VoIP2ALL 8 Channel Gateway User Guide 77 www eurotech communication com EuroTech COMMUNICATION 6 Install the driver 7 Inthe PC open the Hyper Terminal program 8 Disconnect the Hyper Terminal by clicking Disconnect 9 Click then Properties 10 In the Connect To
24. number Show or hide the SIM number in calls to the cellular The options are gt By Network Uses the cellular network setting gt Hide Hides the caller ID when the cellular network support is sending private calls Show Shows the caller ID SMSC Number The number of the SMS service view only VoIP2ALL 8 Channel Gateway User Guide 36 www eurotech communication com 5 Advanced Configuration BCCH Locking the port with the SIM on a specific BCCH For details see BCCH Configuration on page 63 SIM Prepaid Reading and charging the balance of prepaid SIM cards You can configure this parameter to automatically request the balance and recharge the SIM Balance Setup the format of the balance request messages and the time to Request activate it For details see Checking SIM balance on page 44 Current Balance Setup the format of the balance answer Answer Balance Setup the format of the balance recharge message and the time to Recharge activate it For details see Recharging SIM balance on page 47 Max Min Setup the amount of calls the SIM makes during its activation time Number of calls before being replaced by the next SIM on the list per rotation The amount will be randomly selected within this range For details see Defining the SIM to work by Call Duration on page 41 Top Up Day Setup the day to recharge the Current Balance with the Recharge Value amount For details see De
25. one of the following options Time Table The SIM is replaced at the end of its defined time in the Time Table In this mode you set up a Time Table and define which SIM will work in which hour Call Duration The SIMs are replaced when they end their defined calling minutes In this mode you define a list of SIMs in the table For each SIM in the list you define the amount of calling units to be used Each SIM will work for the defined calling minutes and then be replaced with the next SIM on the list Manual This gives you the option of manually connecting a SIM immediately This is recommended for temporary use only generally by support in the debug process 8 Inthe Time Table define the hour and day for the Local SIM to register In the time slot you can see the information of the SIM in this format L1 9 Click Save 10 Insert the SIMs to the cellular ports Local SIM sockets 11 At the defined time the Local SIM will register in the cellular network 4 1 3 ASSIGNING A LOCAL SIM TO WORK FOR A LIMITED CALLING TIME In the Call Duration mode each SIM works for a defined number of call minutes At the beginning of the day the Gateway registers a SIM from the list and then counts down the number of units defined for that SIM until it reaches 0 The Gateway then registers the next SIM from the list This process continues until all of the SIMs on the list have finished their defined time units The Gateway resets the time
26. protocol for transmitting voice calls on Ethernet networks T y yF SIP A protocol for registering VolP clients and making VolP calls SIP Server A virtual PBX that can register and connect SIP phones SIP Account A user name and password which is given to register a SIP phone SIP Registration The process of the initial connection of the SIP account to the SIP Server Authorization SIP registration with username and password SIP Client A SIP phone that is registered in a SIP Server Internal SIP Server The SIP Server that is built into the Gateway v v v v v v v v v SIM Registration The activation of the SIM in a cellular network The SIM must be registered to make calls Local SIM A SIM on a cellular card Virtual SIM A SIM from a SIM Server vv VoIP2ALL 8 Channel Gateway User Guide 5 www eurotech communication com Euroltech COMMUNICATION Installation and Setup 2 INSTALLATION AND SETUP This section will guide you through the installation and setup process including basic configuration and a system test to ensure that all components are working properly These steps are MANDATORY to run the VoIP2ALL unless otherwise indicated After completing this section your Gateway is functional for basic operations You may choose to make further configurations For details see Advanced Configuration on page 18 2 1 INSTALLATION OVERVIEW Perform the following steps to install and setup your system
27. software if an interruption occurred 7 Click Write Settings to save the changes to the date and time VoIP2ALL 8 Channel Gateway User Guide 13 www eurotech communication com Eurolech COMMUNICATION Basic System Setup gt To change the IP Address of the Gateway 1 Onthe Main Toolbar click VoIP and select the General tab The following window appears SIP Status ToneLevels_ AP Settings IP Address 10 16 2245 Default Gateway 192 168 0 1 Subnet Mask 255 0 0 0 Port ooz DNS 1 192 168 0 1 DNS 2 Restore Defaults SAVE IP Restrictions 2 In IP Settings enter the new IP Address Default Gateway and Subnet Mask 3 Click Save Note Wait 30 seconds for the configuration to be saved so that the changes will be applied when the Gateway is restarted 4 Onthe Main Toolbar click System and select the Setting tab 5 Click Reset system to restart the Gateway 6 After 30 seconds you can reconnect with the new IP address This section includes the following basic configurations SIM Configuration on page 14 SIP Configuration on page 15 Prefix Configuration Call Handling on page 15 vv v v LAN Configuration on page 16 3 1 4 1 SIM CONFIGURATION Before making a call from a Gateway port the port SIM must be registered in the network There are two basic modes for the Gateway to work gt Active by Default The Local SIM will register in the cellular ne
28. to meet the growing demands of our customers in today s communications world We hope you enjoy using the VoIP2ALL Gateway and appreciate any comments you may have as we always strive to improve our products and personal service for all of our customers 1 1 THE VOIP 2ALL GATEWAY SOLUTION OVERVIEW The 8 Channel VoIP ALL Gateway or VoIP ALL for short can connect VoIP calls to cellular networks CDMA GSM UMTS The VoIP ALL contains a SIP Server that can register up to 32 VoIP clients and connect each of these VoIP clients to the cellular network directly therefore completely bypassing the local landline telephone company The VoIP ALL has 8 ports that can make simultaneous calls to the cellular network You can also call from a VoIP client to another VoIP client The 8 Channel VoIP ALL can be upgraded to include an internal SIM Server that can hold up to 64 additional SIMs the fixed card You can configure the Gateway to direct calls through the most economic SIM Additionally the VoIP ALL is able to load SIMs from 20 external SIM Servers simultaneously Each cellular port has one Local SIM Due to the flexibility of our Gateway you can also call from one of the cellular ports to another cellular port Each cellular port can be programmed to work with any of the SIMs in the SIM Servers at any given time 7 hy ot PA 3 KA Mobile Phone Tr GSM Network T 4 i i SIM CARD i A l PC Management i IP Phone IP PB
29. unit count to the original definitions at the beginning of every month or week depending on the Type selected in the Time Table VoIP2ALL 8 Channel Gateway User Guide 21 www eurotech communication com Advanced Configuration The calculation of the units per interval The Gateway calculates the call duration by intervals An interval is a minimum billing duration When making a call shorter than 1 interval you will be charged the entire interval cost You must define the cost and time duration of the intervals Current Balance 1000 Primary bill int sec 30 Primary Cost per bill int Units 2 Primary Interval Count 2 Secondery bill int sec 20 Secondery Cost per bill int Units 1 Calculations are as follows See the parameters in the figure above gt At the beginning of the call the Gateway counts the units according to the Primary bill interval gt The number of units for each interval are defined in Primary Cost per billing interval gt This Primary bill interval is repeated according to the number of times defined in Primary Interval Count gt The rest of the call uses the Secondary Bill Interval For example For a call of 1 minute and 59 seconds the unit calculations are gt From the beginning of the call two 30 second intervals Primary bill int according to the Primary Interval Count for a total of 1 minute gt Each interval is 2 units according to the Primary Cost per bill int definition The
30. 1_192 168 0 31 eas C1 51__ 192 168 0 31 C1 S1__ 192 168 0 31 1 1__ 192 168 0 31 1__ 192 168 0 31 1 2_ 192 168 0 31 2__ 192 168 0 31 1 2_ 192 168 0 31 2__ 192 168 0 31 1 3__ 192 168 0 31 3__ 192 168 0 31 3__ 192 168 0 31 s _ C i C1 the SIM Server card number in the SIM server S1 the SIM socket number in the card 192 168 0 31 the IP Address of the SIM Server 9 You can define other SIMs to work in the Time Table by repeating the previous step Note There is a SIM swapping limitation of 400 time slots per port 10 Click Save At the defined time the SIMs in the Time Table will register in the cellular network Note Resetting the gateway before 10 minutes has passed will result the changes in the time table not to be saved 4 7 4 2 DEFINING A SIM TO WORK BY CALL DURATION In the Call Duration mode each SIM works for a defined number of call minutes At the beginning of the day the Gateway registers a SIM from the list and then counts down the number of units defined for that SIM until it reaches 0 The Gateway then registers the next SIM from the list This process continues until all of the SIMs on the list have finished their defined time units The Gateway resets the time unit count to the original definitions at the beginning of every month or week depending on the Type selected in the Time Table VoIP2ALL 8 Channel Gateway User Guide 39 www eurotech commu
31. 4 9 10 Black WISE eects gecdecvesetcecaticere O T E AO O OAE RT ORO 68 5 MONITORING CALLS vissscicissisciccessscicacsscacccsssiascissiaasccssssdicassceascacssiascdsstnasccesseasaaaesaaziasssiacias 70 5 1 Port MONITOR cccs seasseresccetets secaues ce cegees snneueeeed oo Racs stenuts psa cede es RA dees Aaa EN REAREN 70 5 2 Call MONTO asenaan rin AA E O EAT EROON A 71 5 3 CDR Call Detail Reporting cccccccccssseceessssececssssececsssaeeeesesaeeeesesaeesesesaeeeeeeaaes 72 6 APPENDICES wsssssississsiasssisssassseessassviossscsesinsssasssiossscsnneossisssinvasssnnnsses EEE CENENE EET ATETEA EAEE 75 6 1 Appendix A Working with COM USB POft ccsccccscecesseeesseceesecesseeeseeeeaeeeeseeees 75 6 2 Appendix B Sending USSD Unstructured Supplementary Service Data commands ithe DEBUG SEEM errar EO O A ETE A OE AEO 80 6 3 Appendix C PC to Gateway Direct LAN ACCESS ccccsessceeeeeeessessaeeeeeesesssesnaeees 82 VoIP2ALL 8 Channel Gateway User Guide 3 www eurotech communication com Eu rolech COMMUNICATION Introduction to the VoIP ALL Gateway 1 INTRODUCTION TO THE VOIP ALL GATEWAY The Eurotech Communication team is glad you have chosen to use the VoIP2ALL Gateway We are confident that due to the quality of our product simplicity of use and excellent customer support the VoIPALL Gateway will meet your communication needs The goal of our experienced team of engineers who develop and produce our products is
32. BCCH 1 On the Main Toolbar click Ports 2 From the ports list select a port to configure 3 Select the Local SIM tab 4 Inthe Local SIM parameters list define the following Note To work with the BCCH timer the BCCH parameter must be undefined BCCH The BCCH you want the SIM to lock on When this parameter is undefined the SIM works in Auto mode and locks on to the BCCH with the highest reception level VoIP2ALL 8 Channel Gateway User Guide www eurotech communication com Advanced Configuration BCCH timer When defined the BCCH is rotated according to this amount of time BCCH rssi When rotating the BCCH the port randomly chooses only BCCH with a higher reception level than the rssi definition Note If the BCCH rssi is defined below 100 db the SIM may not be able to register 5 Click Save Local SIM 6 To apply the changes reset the port gt To configure the SIM Server BCCH 1 Onthe Main Toolbar click Virtual SIM 2 Select the SIM Servers tab 3 Click Synchronization 4 Select the Profile tab 5 In Servers Profile Selection select a profile you want to configure 6 Inthe Servers Profiles table click next to the BCCH parameter 7 In Channel Selection select the mode of the BCCH lock Auto Automatically locks on the best reception BCCH Lock Locks on to the BCCH that you define in the List Allowed Random Rotates the BCCH The rotation is performed according to the BCCH Timer measure
33. LL Gateway Hardware VoIP2ALL 8 Channel Gateway User Guide 6 www eurotech communication com Installation and Setup 2 3 1 HARDWARE OVERVIEW The Gateway consists of two main sections gt Master section Contains the LAN USB and COM connections gt Cellular section Contains 2 sets of 4 cellular channels Each channel has a Local SIM ICC port 1 2 3 4 5 6 7 8 and the ability to connect to a SIM Server On the front panel there are 3 rows of LEDs indicating the status of the port Port State and the active SIM ICC State R SIM Server L Local Front Panel Eurotech VolP ALL 8 Channel Gateway User Guide www eurotech communication com Installation and Setup Back Panel SERAI 80012211 EE 2 3 2 SIM INSTALLATION The following sections describe how to install and remove SIMs in the VoIP2ALL Gateway gt Installing Local SIMs on page 8 gt Removing Local SIMs on page 9 gt Installing SIMs in the Internal SIM Server Optional on page 9 2 3 2 1 INSTALLING LOCAL SIMS On the front of the Gateway there are 8 labeled ports to install SIMs gt To install a SIM ina cellular card 1 Locate the ICC Port on the cellular card 2 Position the SIM in the port SIM socket so that the SIM s metal contact is facing up and the snubbed edge is on the right hand side directed into the SIM socket VoIP2ALL 8 Channel Gateway User Guide 8 www eurotech communication com Installation and Setup 3
34. P The default is 101 Codec Priority The priority of the Codec which the SIP Server uses when making outgoing VoIP calls Note the codec for the incoming calls from SIP is determined by the SIP that sends the calls to the Gateway If no requested codec is available it will be selected by the Codec Priority Authentication When enabled a user name and password is required to register the VoIP ALL in the internal SIP Server Realm The name of the SIP Server realm of operation 4 Click Save gt To register SIP client without authentication 1 Open the configuration page of your SIP phone 2 Configure the account with these parameters The SIP Server IP Address the IP address of the Gateway The SIP User ID the chosen number for this extension The Authentication Password you can leave empty 3 Save the registration settings 4 Register with the new account 5 Inthe VoIP2ALL software on the Main Toolbar click VoIP 6 Select the SIP Status tab If the SIP phone is registered it will appear in the User Count list gt To register a SIP client with authentication 1 Onthe Main Toolbar click VoIP 2 Select the SIP tab 3 Inthe Internal SIP Settings section of the window click the Authentication box 4 Click Save 5 On the Main Toolbar click Users 6 At the bottom of the window enter account details in the following fields First and Last Name the chosen name for this user VoIP Num the chosen extension num
35. P settings write the command ifconfig and click Enter The following window appears The IP Address of the Gateway is marked in a red circle BusyBox v1 4 2 2669 66 19 14 51 27 IST gt Built in shell Cash Enter help for a list of built in commands et ifconfig tha Link eficap Be hornet HWaddr 12 13 6 66 60 61 inet a 2192 168 6 255 Mask 255 255 6 6 UP BRORDCAST RUNNING MULT T MTU 1500 Metric 1 Ra packets gt 4 e Aa_dzGpped overruns frame TR packets 131 errors dropped overruns carrier collisions txqueuelen 1668 R8 bytes 6 6 6 BD TK bytes 5676 5 5 KiB gt Link encap Local Loopback UP LOOPBACK RUNNING PMTU 16436 Metric 1 R amp packets errors dropped overruns frame TR packets errors dropped overruns carrier collisions txqueuelen RX bytes 6 6 BD TX bytes 6 8 8 B APPENDIX B SENDING USSD UNSTRUCTURED SUPPLEMENTARY SERVICE DATA COMMANDS IN THE DEBUG SCREEN The VoIP ALL allows you to send and receive USSD commands from the Debug screen This option is used to check and recharge balances with USSD commands gt To send USSD commands from the Debug screen 1 Onthe Main Toolbar click Debug 2 Inthe lower left corner of the screen click the Enable Debug 3 Inthe command box enter the USSD command you want to send The command format should be C_USDXY 1 lt USSD Command gt gt X The number of the cellular card from 1 to 4 gt Y The
36. See Network Announcement Message Detection on page 58 gt Reason 3 The SIM has made the number of consecutive calls that were detected as message announcement defined in Number of Detection See Network Announcement Message Detection on page 58 gt Reason 4 The SIM has tried to register unsuccessfully and reached the SIM Registration Time Limit The status appears in Blocked Cause using the following codes gt O The SIM is not blocked VoIP2ALL 8 Channel Gateway User Guide 43 www eurotech communication com v v v v v 1 2 3 Euro 1 The SIM is blocked by Reason 1 2 The SIM is blocked by Reason 2 4 The SIM is blocked by Reason 3 8 The SIM is blocked by Reason 4 To configure the General Parameters On the Main Toolbar click Ports From the ports list select SIM Blocking Define the following parameters Consecutive failed Calls The Gateway blocks the SIM when the port has reached the defined number of consecutive failed calls SIM registration time limit SIM has not registered successfully within this time periods secs 4 gt 1 2 3 4 5 6 1 2 3 4 5 6 7 Click Save To block a SIM manually On the Main Toolbar click Virtual SIM Select SIM Servers tab Click Synchronization Click the next to the Card In Block Options click Block Click Save Card The SIM is blocked when it is finished working i e either at the end of a defined Time Table
37. Select SID 6 In the command box enter C_USD 7 Inthe INDEXS set the End to 4 the gateway has 4 slave cards VoIP2ALL 8 Channel Gateway User Guide 81 www eurotech communication com EuroTech Ae ER COMMUNICATION 8 Inthe DATA sequence enter 1 101 When the USSD command is 101 9 In the Response enter OK 10 Click on Write The command will be sent to all the ports File Load Command Mode M File Choose file j Command Saved CMD Command s0 z star Active ports only Response Time out milliseconds H 6 3 APPENDIX C PC TO GATEWAY DIRECT LAN ACCESS The Gateway has a default IP of 10 16 2 245 If your PC s IP is in a different Subnet you must define an IP in the same Subnet which enables you to connect to the Gateway with the PC software and define the permanent IP There are two options to connect to the Gateway gt Connecting directly with a TCP IP Cross Cable gt Connecting through an IP Switch gt To connect using a TCP IP Cross Cable 1 Connect a TCP IP Cross Cable from the Gateway LAN to the PC Net Card 2 In Windows click Start and select Settings 3 Select Network Connections 4 Select the network card in which the PC is connected to the Gateway 5 Click Properties VoIP2ALL 8 Channel Gateway User Guide 82 www eurotech communication com Eurolech sonendies COMMUNICATION 6 Select Internet Protocol TCP IP and click Properties 4 Local Area Conne
38. Send to send the SMS gt To send an USSD 1 Onthe Main Toolbar click Monitor 2 Click on the port you want to monitor The Port Control window appears 3 Click Send SMS USSD tab The following window appears VoIP2ALL 8 Channel Gateway User Guide 66 www eurotech communication com EuroTech COMMUNICATION Advanced Configuration Send SMS USSD SMS USSD Inbox lv USSD SMS Status READY Refresh Format Unicode UCS J Aight to left Message F ont USSD Commana 1004 SMSC Number 972521100059 Enable Bulk Numbers Option Destinations numbers in list TXT File Ce Send 4 Click the USSD box 5 In USSD Command enter the USSD command to send 6 Click Send to send the USSD command Receiving SMS USSD When an SMS USSD arrives from the cellular network an envelope icon appears in the monitor Gateway Monitor VoIP2ALL 8 Channel Gateway User Guide 67 www eurotech communication com EuroTech COMMUNICATION Advanced Configuration gt To see the messages 1 Inthe Port Control window select the SMS USSD Inbox tab Port 1 Config Senasms __ Refresh Port 1 SIM 1 Sender 972525974960 ISMSC 972521100059 Time 12 11 2008 14 27 44 Message HELLO YORAM SAMPLE SMS SMS Count 1 2 Click Delete to delete the messages 3 Click Font to select a different font 4 To save the messages click Save to file Note SMS messages are only saved while the PC software is
39. Working with COM Port on page If the PC does not have an IP address in the same Subnet as the Gateway see Appendix C PC to Gateway Direct LAN Access on page 3 In Port number enter the Port Number of the Gateway The default port is 2007 4 In Password enter the password of the Gateway The default password is admin 5 Click OK to connect VoIP2ALL 8 Channel Gateway User Guide 12 www eurotech communication com Eurolech COMMUNICATION Basic System Setup Note You must wait 30 seconds after connecting the power to the VoIP ALL Gateway for the initialization process to end before connecting with the PC Management gt To set the clock 1 Onthe Main Toolbar click System and select the Setting tab The following window appears Setting m System Setting System version m System time Date dd mm yy 2120772004 Time hh mm CO EL Day ma Date Format dd mmyy x Automatically Set the Gateway Time on Connection Keep Alive the Gateway Connection Write Setting 2 In Date define the required date 3 In Time define the local time 4 In Date Format select the format in which the date is displayed e g Day Month Year or Year Month Day 5 Optional Click Automatically Set the Gateway Time on Connection to synchronize time with the PC on connection 6 Optional Click Keep Alive the Gateway Connection this reconnects the PC
40. X VoIP Lf Softswitch IP Phone VoIP2ALL 8 Channel Gateway User Guide 4 www eurotech communication com EuroTech COMMUNICATION Introduction to the VoIP ALL Gateway 1 2 ABOUT THIS MANUAL This manual is for use with the VoIP ALL 8 channel Gateway Our VoIP stand alone unit product range is gt 2ch For SOHO and SMB S gt Ach corporate gt 8ch enterprise gt 16ch 24 32ch Enterprise and heavy duty traffic All of the above units are compatible for use in our SIM Server System 1 3 TERMINOLOGY The following is a list of important terms used in this guide and their definitions gt Gateway A VoIP ALL unit with cellular ports SIM SIM card or chip SIM Server A VoIP2ALL series unit with a SIM Server program containing SIM cards and no cellular cards gt Internal SIM Server A SIM Server program that runs on a Gateway allowing access to SIM cards in the Gateway gt External SIM Server A SIM Server program that runs on an external SIM Server or another Gateway allowing access to SIM cards in the external SIM Server gt Master card A card that controls the operation of the VoIP ALL containing a DSP processor with a Linux based operating system Port ch A port is single channel that can send call s Cellular Card Slave card A card with cellular ports modules SIM Server Card A SIM Server card that has 32 SIM sockets which is located in a SIM Server or Gateway VoIP A
41. ation com Monitoring Calls The PC software reads the number of records from the Gateway according to the value defined in Check every The records are exported to file and erased from the memory Note When the Gateway is reset the call records in the Gateway memory are erased VoIP2ALL 8 Channel Gateway User Guide 74 www eurotech communication com Eurolech COMMUNICATION Appendices 6 APPENDICES This section includes the following appendices gt Appendix A Working with COM USB Port on page 75 gt Appendix B Sending USSD Unstructured Supplementary Service Data commands in the DEBUG screen on page 80 gt Appendix C PC to Gateway Direct LAN Access on page 82 APPENDIX A WORKING WITH COM USB PORT The Com Port connection gives you direct access to the Gateway processor The primary use is to see the IP address in the Gateway This can help when the user has forgotten the address Com Port is generally used for debugging and support related issues You can connect using either a COM or USB cable gt To connect the COM Port 1 Connect the Com Cable from the Gateway to the PC RS232 COM Port 2 Inthe PC open the Hyper Terminal program 3 Disconnect the Hyper Terminal by clicking Disconnect A Click then Properties VoIP2ALL 8 Channel Gateway User Guide 75 www eurotech communication com Eurolech COMMUNICATION Appendices 5 Inthe Connect To tab click Configure The Port Setting should b
42. ay wicivs ceicMisceseeascsececcssdensiasedadelecdeantedbescereessvevtanessceleadionnes 12 3 1 2 Setting the Clock n E e E E EE A eee 13 3 1 3 Changing the Gateway s IP Address ccsscccseesseceeeeeeceeeeaaeeeeseaueeecseaaeeeeseaeeeeeenaes 14 3 1 4 Basic COntiBUration nessa E See e 14 3 1 6 B sic System TeSt ession eo aE EE REA EE E 16 3 1 7 What S NEK carae enaa E REEE ERA AE AE RTE R 17 4 ADVANCED CONFIGURATION aiissssssssssssnnsssscssssssssncnsssscnonssssononsissonenssssenonsssssnonssssenoessssonensas 18 4 1 Advanced SIM Configurations cc cccssccssscecssscesssecseseecseeeessaeeessaecseseessaeeesaeesseeeses 18 4 1 1 Registering the Local SIM in the Cellular Network Automatically cccsseecees 20 4 1 2 Assigning a Local SIM to Work by Time Table ccsccccssssececeesteeeeeesaeeecseaeeeeseaaes 21 4 1 3 Assigning a Local SIM to Work for a Limited Calling Time c cccccsscccessseceeeeees 21 4 2 Configuring the Internal SIP Server cscccssscsssecesececsnscessaesseseecsereesseessaesssneeees 23 4 3 Users DISK seinere a ear EE a EE Ar cana vuenSesetcnavesauuveScectesaecvacueens 25 4 4 Cal Handla eea AE 26 4 4 1 Handling Outgoing Calls Prefixes cccsccccsscessecssscecsescessaecssseecseesessaeesssaessenees 26 4 4 2 Handling INCOMING Calls ccccceessececessseeecsesneeeceeceeeecescaeeeeseaeeecesqaeeeeseseeeeesseeeeeees 28 4 5 Cellular Outgoing Call Configurations ccsc
43. ber for this user Password the chosen authentication password for this user ID must be a unique number The remaining parameters are not relevant and should be set to 0 7 Open the configuration page of your SIP phone 8 Configure the registration with this parameters SIP Server IP Address the IP address of the Gateway SIP User ID the VoIP Num of the user VoIP2ALL 8 Channel Gateway User Guide 24 www eurotech communication com Eu rolech COMMUNICATION Advanced Configuration Authentication Password the Password of the user 9 Save the registration settings 10 Register with the new account 11 In the VoIP2ALL software on the Main Toolbar click VoIP 12 Select the SIP Status tab If the SIP phone is registered it will appear in the list 4 3 USERS LIST The User list is a list of SIP authenticated users This allows the system administrator to define which users have access to special features gt To add a new user to the list 1 On the Main Toolbar click Users 2 Inthe fields below the User list define the following parameters First Name Last Name VoIP Number user name GSM Number PSTN Number relevant only when the Gateway has an FXO port Capabilities Which special features the user can access Password The SIP authentication password 3 Click Insert gt To update a user 1 On the Main Toolbar click Users 2 Locate the user on the User list 3 Update the user number value informati
44. capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 132 BS 8k AS Subnet mask POS 2507 a a POR i Default gateway Atek Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server 192 168 O 1 Alternate DNS server r VoIP2ALL 8 Channel Gateway User Guide 86 www eurotech communication com EuroTech COMMUNICATION Appendices 7 Click Advanced Advanced CP IP Settings IP Settings DNS WINS Options IP addresses IP address Subnet mask 192 168 0 15 255 255 255 0 10 16 2 244 255 0 0 0 Default gateways Gateway Metric 192 168 0 1 Automatic Automatic metric Interface metric 8 In IP Addresses click Add 9 Inthe window that appears enter 10 16 2 244 This adds a new IP address to the PC The Subnet Mask is filed automatically 10 Click Add 11 Click OK 12 In the Internet Protocols window click OK 13 Close the Local Area Connection window VoIP2ALL 8 Channel Gateway User Guide www eurotech communication com 87
45. cccssecssscecssscessecssseecseeeesseesssaeeseeeeees 28 4 5 1 IP RESURIGTIONS ics sexteceres czeessensaeetcecezeesuaveuaeyed E aea Geduse thcegeened cs dans ERER EEADERS 29 4 6 Cellular Incoming Call Configurations cccccccccccssssssssececececeesessaeeeeeeessesesseaeeseeens 29 4 6 1 Calling to amI P PBX Aeee aea e e aa e a eee e 29 4 6 2 Calling to a SIP PRONG wcse2ced cvccesssasndcessevtecseascsteessdacceeseadedeeasadvesagiadedeeasiuceseassdedessundene 32 4 7 Configuring the SIM S rven ssssrti resres ra e E E EE 31 4 7 1 Connecting the GUI Management cccccccccsssssececssnececeenaeeeeseaeeeeeeaeeeeeenaeeeeeeaaes 32 4 7 2 Defining the General Settings 3 2 scc cccc ie eeetecce i eseiviieteen eee ie iaeees 33 4 7 3 Defining SIM Settings 3 sccstii oi seeker eee ae eed 34 4 7 4 Assigning a SIM to Work in the Gateway ccssccccsssscecsesneeecseneeeeeeaeeeeseaeeeeseaaes 37 4 7 5 Blocking SIMS rrian A EAE AA AAO AA AER 43 VolP ALL 8 Channel Gateway User Guide 2 www eurotech communication com Euro Contents 4 7 6 Setting the Auto Balance Check cceccesessececeeecessescaecececesesseaeaeceeseessessaeaeeeeeens 45 4 7 7 Monitoring the Balance Of SIM c cccccssccceesssceceessececeesseeecesseeeeceesaeeeeseseeeesseseeeeeees 47 4 7 8 Setting the Auto Balance RECharge cccssssscccccecsssesssaececeeecsesesneaeceeeeessessseaeeeeeess 48 4 7 9 Configuring Test Call Profile ccccccscccsscess
46. connected to the Gateway 4 9 10 BLACK LIST Using the Black List feature you can block calling out suspicious numbers The numbers to black list can be added manually by the user or automatically by the gateway gt To add number to the Black List 1 On the Main Toolbar click Advanced 2 Select the Black List tab 3 Click Black List Enable A Click on an empty Phone Number box 5 Enter the number to be black listed 6 Click Save VoIP2ALL 8 Channel Gateway User Guide 68 www eurotech communication com Eurolech Fae E E Advanced Configuration Black Listed Numbers Test Call Source Routing IVR Black List Phone Number Port Number V Black List Enabled 1 9725555555 0 6M9 2013 9 43 12 AM delete 2 0 delete Save To File 3 O delete 4 0 delete Load From File 5 O delete 6 D delete 7 O delete 8 O delete 9 0 delete 10 O delete 11 0 delete 12 O delete 13 O delete 14 0 delete 15 O delete 16 0 delete 17 0 delete 18 0 delete 19 0 delete 20 O delete 24 O delete 22 D delete z 0 delete vj save Delete all gt To set the gateway automatically add numbers to the Black List 1 Select the SIM Blocking tab 2 Enter in Consecutive Failed Calls the amount of consecutive unsuccessful calls to be followed for the initial number to be black listed The number the port that made the call and the time it was black listed will be added to the list 3
47. ction Properties Connect using a E Realtek RTL8139 810x Family Fast E This connection uses the following items AEGIS Protocol IEEE 802 1 v3 7 5 0 3 Network Monitor Driver g Internet Protocol TCP IP a j Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in notification area when connected Notify me when this connection has limited or no connectivity VoIP2ALL 8 Channel Gateway User Guide 83 www eurotech communication com Eurolech Pre N COMMUNICATION Here you see the IP settings in which the Gateway is connected to the Local network Internet Protocol Version 4 TCP IPv4 Properties _ eat General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 10 16 2 24 Subnet mask 255 255 255 0 Default gateway Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server Alternate DNS server F Validate settings upon exit PE 7 Inthe Internet Protocol TCP IP Properties window select Use the following IP Address 8 Inthe IP Address field enter 10 16 2 244
48. d in seconds between all BCCH which have better reception than the BCCH rssi Note If the Minimum BCCH rssi is defined below 100 db the SIM may not be able to register 8 Click Save 9 To apply the changes redefine the Time Tables or reset the Gateway 4 9 9 SENDING AND RECEIVING SMS USSD In the Gateway you can send and receive SMS USSD from each port gt To send an SMS 1 On the Main Toolbar click Monitor 2 Click on the port you want to monitor The Port Control window appears VolP ALL 8 Channel Gateway User Guide 65 www eurotech communication com Euroltech COMMUNICATION Advanced Configuration 3 Click Send SMS USSD tab The following window appears Send SMS USSD SMS USSD Inbox USSD SMS Status READY Refresh Format Unicode UCS2 Right to left Message Font Save Phone Number SMSC Number 972521100059 Enable Bulk Numbers Option Destinations numbers in list TXT File Send 4 In Format select the format of the SMS 5 When writing in a language from right to left click the Right to Left box 6 In Message enter the SMS message 7 Click Font to select a different font 8 Click Save to save the SMS 9 In Phone Number enter the number to send the message The SMSC Number of the SIM appears automatically 10 When sending the message to multiple numbers up to 10 check Bulk Numbers and enter the list of cellular numbers to send 11 Click
49. e COM1 Properties Port Settings Bits per second v Data bits Parity Stop bits Flow control Restore Defaults 6 Click OK 7 Select the Settings tab 8 Click ASCII Setup The ASCII settings should be ASCII Setup ASCII Sending Send line ends with line feeds C Echo typed characters locally Line delay 0 milliseconds Character delay fo milliseconds ASCII Receiving O Append line feeds to incoming line ends C Force incoming data to 7 bit ASCII V Wrap lines that exceed terminal width VoIP2ALL 8 Channel Gateway User Guide www eurotech communication com 76 Eu rolech COMMUNICATION Appendices 9 Click OK 10 In the Hyper Terminal click Connect When restarting the Gateway you will see the initialization process Wait until it is finished 11 Click Enter On screen you will see 12 To see the IP settings write the command ifconfig and click Enter The following window appears The IP Address of the Gateway is marked in a red circle COM44 HyperTerminal ESR Fie Edit view Call Transfer Help De 5 5 aD i321x_PCMStop i321x_RingStop mtSTANDBY calling ProSLIC_PCMStop and ProSLIC_RingStop on on channel channel i321x_PCMStop i321x_RingStop FROK change channel state to off hook gt FROK change ch annel state to on hook lt FROK change channel state to off hook FROK change ch annel state to on
50. e IP settings 1 On the Main Toolbar click VolP VoIP2ALL 8 Channel Gateway User Guide 51 www eurotech communication com Eu rolech Advanced Configuration COMMUNICATION 2 Inthe General tab The following window appears IP Settings IP Address 10 16 2245 Default Gateway 192 168 0 1 Subnet Mask 255 255 255 0 i mo DNS 1 192 168 0 1 wie Restore Defaults VPNIP Address J VPNEnable SAVE O 3 Define the following parameters IP Address The IP address of the Gateway By default it is 10 16 2 245 Default Gateway This parameter must be configured when working behind NAT so that the Gateway can access the WAN Subnet Mask This parameter must be configured when working behind NAT Port IP port of the VoIP ALL This is used for connecting to the PC management software Default setting it is 2007 DNS This parameter must be configured when working behind NAT if you need to connect to an external SIP Server with a name and not an IP address Configure the DNS parameter to the IP address of your DNS server Important Do not enable the VPN option It is not supported in this Gateway 4 Click Save The Dial Settings define the time intervals the Gateway uses when making calls gt To configure the dial settings 1 Onthe Main Toolbar click VoIP VoIP2ALL 8 Channel Gateway User Guide 52 www eurotech communication com EuroTech COMMUNICATION Advanced Configuratio
51. e numbers in the Test Calls profile gt To configure the Test Call profile 1 Onthe Main Toolbar click Virtual SIM 2 Select SIM Servers tab 3 Click Synchronization 4 Select the Test Call tab 5 Inthe Test Call Profile field select an index profile 6 Click Add Number In the Test Call Profile list Destination not Save appears 7 Enter the number to send the test call to You can add multiple numbers by repeating step 6 and 7 8 Define the following parameters Min Max Call Duration The minimum and maximum length of the calls A call will last a random amount of seconds within this range Min Max Delay between Calls The minimum and maximum length of time between the calls The time between calls is a random amount of seconds in this range Note Min Freq must be above 60 seconds Start Time The time to start the calls i e hh mm End Time The time to stop the calls i e hh mm Note The end time must be after the start time as the period does not extend to the following day 9 Click Save 4 7 10 CONFIGURING TEST SMS Test SMS is a function to randomly send SMS from the cellular ports to predefined destinations allowing you to test incoming SMS to the cellular ports SIMs that use this profile will operate like any other SIM until Start time VoIP2ALL 8 Channel Gateway User Guide 50 www eurotech communication com Eurolech trer ep e Advanced Configuration At Start time the port tha
52. echarge tab VoIP2ALL 8 Channel Gateway User Guide 57 www eurotech communication com EuroTech COMMUNICATION Advanced Configuration A Click Recharge The following window appear Balabce Recharge Enter the recharge command and the voucher Command 7740 Voucher 1234567890H1 234t Recharge Cancel 5 Inthe Command enter the balance recharge command 6 Inthe Voucher enter the recharge voucher 7 Click Recharge The SIM will be recharged with the new voucher Note It may take few seconds for the balance to be updated You must wait few seconds before rechecking the balance This advanced feature is designed to block cellular network messages The cellular network answers a call with a message faster than a mobile phone When enabled if the Gateway detects that the call was answered below the Connection Time it disconnects the call After a number of consecutive detections defined in Number of detection it blocks the SIM See Blocking SIMs on page 43 Note This feature works only when the network message comes with Connect gt To configure Network Announcement Message Detection 1 Onthe Main Toolbar click Ports 2 Inthe ports list select General 3 Select the SIM Blocking tab 4 Inthe Network Announcement Message Detection section check Active 5 In Connection Time sec enter the maximum time in seconds the Connect message takes to arrive
53. ed calls Select the ports to route the calls by clicking the check boxes in the row Click the Active check box to enable the routing Click Save 4 9 5 IVR Using the IVR feature you can record voice messages and direct calls by the dialed digits DTMF according to a defined list When calling the SIM of a GSM port that is in IVR mode you will hear the IVR message followed with a dial tone You then enter the digits of the requested extension For example in the following figure s settings the dialing options are gt gt When you enter the digit 1 you will reach extension 9100 When you enter the digit 2 you will reach extension 9300 VolP ALL 8 Channel Gateway User Guide 60 www eurotech communication com Euro Advanced Configuration gt Any other digits will go by default to 9300 qeesvecseoey General Test Call Source Routing Call Monitor Recharge AVR I VR General Settings I VR Values Active Active v Type Choose Call Default Number 2 Record Number 399 Test Number 398 1 2 3 4 5 6 a 8 9 oOo Refresh Save gt 1 2 3 To activate the IVR message On the Main Toolbar click Advanced Select the IVR tab YE wa wH In IVR General Settings section define the following a Active select Active to enable IVR message recording b Type select either Quick Call hear the IVR message only Choose Call hear the IVR message and choose the e
54. er appears in the list 12 In the Num field enter the key code of the voucher 13 Click Save 14 Click Refresh to view the updated list The new voucher has a default state of Available Note After the voucher has been used the state indicates if the voucher was used successfully gt To add multiple vouchers from a file 1 Create a txt file listing the vouchers Each voucher should be listed in a separate line without space or punctuation 2 Inthe SIM Server field select a SIM Server to work with The SIM Servers are listed by their IP address 3 Inthe MCC field select the country code of the profile 4 Inthe MNC field select the network code of the profile In the list at the left the current vouchers for this cellular network are displayed VoIP2ALL 8 Channel Gateway User Guide 49 www eurotech communication com Advanced Configuration 5 Click Load From File 6 Select the txt file you created The number of vouchers in the file appears in Count to Load In the Vouchers list on the left the vouchers are listed as New Card 7 Click Save 4 7 9 CONFIGURING TEST CALL PROFILE Test Call is a function to randomly generate calls from the cellular ports to predefined destinations The function can be used to test incoming calls to the cellular ports SIMs that uses this profile will operate like any other SIM until Start time At Start time the port that uses this SIM will make calls randomly to one of th
55. er the SIM has registered in the cellular network By Calls The balance request is sent every time the number of calls that is defined in Activation Threshold By Minutes The balance request is sent every time the number of minutes that is defined in Activation Threshold Click next to Balance Reply Define the parameters in the following table PARAMETER DESCRIPTION When active the Gateway will expect the balance answer to be in USSD When active the Gateway will expect the balance answer to be in SMS VoIP2ALL 8 Channel Gateway User Guide www eurotech communication com Advanced Configuration 45 Euro Value Format Synchronize with Current Balance Currency Units Multiplier 10 Click Save Example The following is how to set the profile for the current balance to be updated every 10 Advanced Configuration The Gateway will expect the balance in the local currency to be in this format To identify the balance in the answer string you must set the string that appears before the balance with the number format in Value Format The number format options are gt 0 9 0 9 for number in format Number Number for example 150 25 balance 15025 gt 0 9 0 9 for number in format Number Number for example 150 25 balance 15025 0 9 for number in format of only Number for example 150 balance 150 When defined as 1 enabled the answer updates the C
56. eurotech communication com Basic System Setup If you see that the number is not accepted reconfigure the port prefix table to allow this number See Prefix Configuration Call Handling on page 15 gt Ifthe call is not displayed on the monitor Change the prefix of this port to and retry If the call is accepted but not connected reconfigure the port prefix and retry gt Ifthe call is still not displayed check that this prefix is not assigned to another port i e VoIP H323 Host If so reconfigure that port s prefix so it does not conflict and retry gt Ifthe call is still not displayed check that the SIP ports are forwarded to the Gateway specifically port 5060 to 6066 If the call is connected but there is no audio gt Check that the ports are forwarded to the Gateway specifically port 5060 to 6066 gt Check the audio directly with a SIP phone by bypassing the IP PBX Testing a port with a VoIP phone Perform the following test to ensure that your audio is functional by bypassing the public IP gt To register a VoIP phone in the Gateway 1 Open the VoIP phone configuration 2 Configure the VoIP phone according to the following parameters The SIP Server IP Address the IP address of the Gateway The User ID optional the defined user name for this SIP client The Authentication Password optional the defined password for this SIP client 3 Save the configuration settings gt Tocall from your
57. fining the SIM to work by Call Duration on page 41 Click Save 4 7 3 2 ASSIGNING A PROFILE TO A SIM To assign a profile to a SIM On the Main Toolbar click Virtual SIM Select the SIM Servers tab Click Synchronization From the SIM Servers List click the sign next to the SIM in the list In the Profile parameter select a number from the profile list you want to assign to this SIM Click Save Setting Click Save 4 7 4 ASSIGNING A SIM TO WORK IN THE GATEWAY After configuring the SIM parameters define when and in which port the SIM will work There are two methods for determining when the SIM will work VolP ALL 8 Channel Gateway User Guide 37 www eurotech communication com Advanced Configuration gt Time Table The SIM is replaced at the end of its defined time in the Time Table In this mode you set up a Time Table and define which SIM will work in which hour gt Call Duration The SIMs are replaced when they end their defined calling minutes In this mode you define a list of SIMs in the table For each SIM in the list you define the amount of calling units to be used Each SIM will work for the defined calling minutes and then be replaced with the next SIM on the list Note After any change that has been defined in the SIM Settings or profiles you must re define the Time Tables or reset the Gateway for the changes to take effect 4 7 4 1 DEFINING A SIM TO WORK BY TIME TABLE gt To define a Time
58. g The default profile is 0 for regular operation For advanced configuration see Configuring a Profile on page 36 Test Call Profile A group of parameters of the SIM used when making Test calls The default profile is O disabled To enable see Configuring Test Call Profile on page 50 Test SMS Profile A group of parameters of the SIM used when making Test SMS The default profile is O disabled To enable see Configuring Test SMS on page 50 Block Options Allows you to Block or Unblock the SIM See Blocking SIMs on page 43 4 Click Save Card 4 7 3 1 CONFIGURING A PROFILE A Profile is a predefined group of parameters that a SIM uses when activated You can define up to 10 different profiles Each SIM uses one of the predefined profiles Using profiles you can easily define parameters for a group of SIMs gt To define a profile 1 Onthe Main Toolbar click Virtual SIM 2 Select the Profile tab 3 In Server Profiles Selection select a profile from the list 0 9 4 Define the following parameters index The nomber orire prote ewer same thenameotie profi O O lt i The default is 0 which disables the lock ki This locks the network code of the SIM cellular network The SIM only tries to connect to this network The default is 0 which disables the lock Note Parameters MCC and MNC must be defined together PIN Code The PIN Code for the SIM when it is PIN Code protected The PIN code is a 4 digit
59. he Time Table tab 4 In Type select a Time Table type 5 In Swapping Type select Call duration 6 In Available SIMs select the Local SIM L1 7 Inthe Time Table click a cell A dialog box appears 8 Inthe dialog box enter the amount of units you want to limit the SIM to that day 9 To unselect the cell click it again 10 Click Save Recharge Value The Recharge Value is the number of units to recharge the Current Balance At the Top Up Day the Current Balance will be set with the Recharge Value amount By default the Top Up Day is set to 0 The Current Balance will not be recharged 4 2 CONFIGURING THE INTERNAL SIP SERVER The Gateway has an internal SIP Server that is able to register up to 32 SIP clients A SIP client can be a gt VoIP phone gt External SIP Server gt IP PBX Softswitch The internal SIP Server can work with or without authentication When working with authentication the SIP account must be entered into the Users list gt To configure the SIP Server 1 Onthe Main Toolbar click VoIP 2 Select the SIP tab 3 Inthe Internal SIP Settings section of the window define the following parameters VoIP2ALL 8 Channel Gateway User Guide 23 www eurotech communication com Advanced Configuration SIP Port The TCP port of the SIP Server The default is 5060 RTP Start Port The first port in the RTP port range The default is 5066 RFC2833 Payload Type The type of payload to be used by the SI
60. his function rotates the BCCH The rotation is performed according to the BCCH Timer measured in seconds between all BCCH which have better reception than the BCCH rssi When using the BCCH Timer the BCCH parameter must be empty BCCH rssi The minimum reception for rotation VolP ALL 8 Channel Gateway User Guide 19 www eurotech communication com Advanced Configuration CALL DURATION PARAMETERS PARAMETER DESCRIPTION Current Balance The total number of units for the SIM A value greater than O must be defined Primary Bill Interval The interval of time in seconds for the beginning of the call Primary Interval Count The number of times the Primary Bill Interval will repeat Primary Cost per Bill Int The number of units the Primary Bill Interval will count Secondary Bill Interval The intervals of time in seconds after the end Primary Bill Interval Secondary Cost per Bill The number of units the Secondary Bill Interval will count Max Call The maximum number of calls per connection Min Call The minimum number of calls per connection Recharge Value The number of units to recharge the Current Balance at the Top Up Day Balance Top Up Day The day to recharge the Current Balance STATISTICS READ ONLY Call Count The number of calls the SIM made the last time it was connected Call failed The number of failed calls the SIM made the last time it was connected 5 Click Save Int 4 1 1 REGISTERING THE
61. inimum Balance Activation type 8 Click Save Advanced Configuration DESCRIPTION The method of sending the recharge request Options include gt USSD gt SMS gt DTMF The number to send the balance request Not relevant with USSD The recharge request message The recharge message is in this format msg s gt msg the recharge message gt s the place to insert the voucher number See below The Gateway takes the first unused voucher and inserts it in place of the s The resulting string is the recharge message When sending DTMF messages you can add a pause in the DTMF dialing p is a 1 second pause and P is a 10 second pause For example When Type is set to DTMF Message is set to 1 s and the voucher number is 0438888 p22055 P the Gateway calls the SC Number then dials 10438888 waits a short pause dials 22055 waits a long pause and then disconnects the call Not in use The recharge request is sent when the Gateway detects that the balance of the SIM is below the Recharge below Balance or when it is scheduled in Activation type When to automatically send the recharge request There are three options gt SIM Activation After the SIM is registered in the cellular network and an outgoing call was made gt Calls After the number of calls defined in Activation Threshold gt Minutes After the number of calling minutes defined in Activation Threshold 4 7 8 1 CONFIGURING VOUCHERS
62. k Blocked Cause Not Blocked Recharge Value 0 In the table the following SIM information appears ICC The International Code Council number of the SIM IMSI The International Mobile Subscriber Identity number of the SIM IMEI closed by default Connected The status of the SIM The status show 1 if the SIM is currently in use by the Gateway with the IP address shown in Connected IP Connected IP The IP address of the Gateway that is using the SIM Connected Port The port in the Gateway the SIM Server is connected to Call Count The amount of calls this SIM made last time he was connected Call failed The amount of consecutive failed calls this SIM made last time he was connected Last Recharge Day Currently not in use Last Recharge Month Currently not in use Last Recharge GW Currently not in use Call Count The total number of calls executed Call Fail The number of calls that failed Blocked Cause Indicates if the SIM is blocked and what is the block cause See Blocking SIMs on page 43 3 Configure the following SIM parameters as needed Desc Enter a name for this SIM Current Balance The total amount of units to be used in Call Duration mode Recharge Value the number of units to recharge the Current Balance at the Top Up Day VoIP2ALL 8 Channel Gateway User Guide 35 www eurotech communication com Advanced Configuration Profile A group of parameters of the SIM used when registerin
63. lP calls 1 On the Main Toolbar click VolP 2 Select the Call Monitor tab The following window appears Source Routing Active Calls Managment Connected Time User Name Port 10 06 2010 12 15 31 046801080 300 300 192 168 0 147 21016 50900 0 10 06 2010 12 17 19 100 0543373688 100 192 168 0 15 24010 39320 0 MUNN le The call information includes gt Org Ch The channel that originated the call VoIP2ALL 8 Channel Gateway User Guide 71 www eurotech communication com Euroltech COMMUNICATION Monitoring Calls Dest Ch The channel that received the call Start Time The time the INVITE message arrived Connected Time The time the Connect message arrived Calling The number of the calling party Called The number that was called User Name Port The User name IP address and port of the VoIP RTP Port The port that the Gateway sends the RTP packets to Codec The voice CODEC the call is made with v v v v v v v v U lt Optional Disconnect a call by clicking Disconnect in the call s row CDR CALL DETAIL REPORTING The Gateway records the call information of the last 100 calls The call records CDR in short are kept on the RAM memory of the Gateway gt To view the call reports 1 On the Main Toolbar click Call Report The CDR screen appears VoIP2ALL System V7 2B10 IP 10 16 2 245 2007 Sak SaSSaVg Disconnect Voip System Call Report Users Ports ka Virtual SIM Debug Mo
64. mber Add Prefix Enter the digits to be added at the beginning of the number 6 In Table Mode select one of the following options Include to only call the prefixes that included in the table Exclude to only call the prefixes that are excluded from the table 7 Optional In the General section you can configure the following settings Active This enables outgoing calls from the selected port Start Call Delay This value in seconds is the delay time after registration until the start of calls RBT Connection This defines when the ring back tone from the called party is connected There are three options At Alerting default From Alerting the called party VoIP2ALL 8 Channel Gateway User Guide 27 www eurotech communication com d D gt EuroTe A Advanced Configuration At Ringing From Ringing of the called party At Connect From Connect of the called party 8 Press Save 4 4 2 HANDLING INCOMING CALLS gt To handle incoming calls 1 From the Main Toolbar click Ports 2 Select a port from the list on the left 3 Select the Prefixes tab A prefix table for the selected port is displayed 4 In Incoming Calls Handle select the operation mode for each port Dial Tone All calls that come to this port receive a dial tone when calling any other port Blocked All calls that come to this port are blocked The caller hears a busy signal Destination Number All calls that come to this port
65. n 2 Inthe General tab The following window appears m Dialling Settings Wait for Dialing secs 1 180 20 Last Digit Timeout secs 1 180 4 No Reply Timeout secs 1 180 foo DISA Sec jo Restart Call r SAVE 3 Define the following parameters Wait for Dialing The time in seconds from the start of the dial tone that the VoIP ALL waits for the first digit to be dialed After that time the VoIP ALL closes the channel Last Digit Timeout The time in seconds the VoIP ALL waits to call the number after the last digit dialed No Reply Timeout The number of seconds without an answer that the Gateway waits before determining no answer DISA The number of seconds each DISA number stays in the memory Restart Call When enabled consecutive VoIP calls are allowed Before the end of a call from the cellular to VoIP press to receive a dial tone which enables you to call another VoIP number 4 Click Save This section describes how to define the tone settings to your country standards The Tone Settings tab in the System window displays a list of countries and the following tone parameters gt Dial Tone gt Disconnect Tone VoIP2ALL 8 Channel Gateway User Guide 53 www eurotech communication com EuroTech COMMUNICATION Advanced Configuration gt Ringing Tone gt To add anew country to the list 1 Onthe Main Toolbar click System 2 Select the Tone Settings
66. ng parameters The SIP Server IP Address the IP address of the Gateway The SIP User ID optional the defined user name for this SIP client The Authentication Password optional the defined password for this SIP client 3 Save the configuration settings 3 1 4 3 PREFIX CONFIGURATION CALL HANDLING Each port can have a list of defined prefixes When a number is dialed the Gateway checks the prefix table and routes the call to a port according to the dialed prefix The first matched prefix on the list is selected If more than one port has a matching prefix the Gateway creates a prefix group of these ports and divides calls with this prefix amongst the group VoIP2ALL 8 Channel Gateway User Guide 15 www eurotech communication com Basic System Setup gt To configure a prefix to a port 1 From the Main Toolbar click Ports 2 Select a port from the list on the left 3 Select the Prefixes tab A prefix table for the selected port is displayed 4 Enter the prefixes you want to add to this port in the table There are two rules gt The default prefix is If the prefix of a port is then all the calls that do not match a prefix in another port are routed through this port gt If two or more ports have the same prefix then the Gateway will divide the calls between the ports Note To avoid losing calls make sure that the cellular prefix is different than the VoIP and Host prefixes 5 Optional You can modify
67. nication com Euro Advanced Configuration The calculation of the units per interval The Gateway calculates the call duration by intervals An interval is a minimum billing duration When making a call shorter than 1 interval you will be charged the entire interval cost You must define the cost and time duration of the intervals a Charge Calculation E Billing Primary billing Interval sec 30 Primary Billing Interval Cost Unit F Primary Interval Repetition 2 Secondary Biling Interval sec 20 Secondary Billing Interval Cost Unit 1 Calculations are as follows See the parameters in the figure above gt At the beginning of the call the Gateway counts the units according to the Primary bill interval gt The number of units for each interval is defined in Primary Cost per billing interval gt This Primary bill interval is repeated according to the number of times defined in Primary Interval Repetition gt The rest of the call uses the Secondary Bill Interval For example For acall of 1 minute and 59 seconds the unit calculations are gt From the beginning of the call two 30 second intervals Primary bill int according to the Primary Interval Repetition for a total of 1 minute gt Each interval is 2 units according to the Primary Cost per bill int definition Therefore the charge calculation is 2 intervals of 2 units per interval 4 units gt The remainder of the call takes 3 intervals of the
68. nitor Exit Gateway Time 13 49 04 10 07 2013 Gateway ESH 1234 Check Every 4 Minutes Path C Program Files EurotechivolP2ALL 7 2510_15Data eal Show 100 Records Format Access C CSY Cc XML et Include header P Auto Save Sm oeae eare Gai ig sre args caan 7 10 2013 12 27 24 PM 7410 2013 12 27 28 PM 7 10 2013 12 27 57 PM 50006 046801030 7 10 2013 1 43 30 PM No Anser 7410 2013 1 43 30 PM 00 00 00 GSM SP Host 80102 05265772 7 10 2013 1 44 46 PM No Anser 7410 2013 1 44 46 PM 00 00 00 GSM1 SIP Host 80102 05265772 7410 2013 1 45 40 PM 740 2013 1 45 43 PM 70 2013 1 47 02PM 00 01 19 GSM1 SIP Host 50006 05265999 Total records 4 Refresh Clear Export To Access CSV XML te Connected 13 43 04 10 07 2013 O Omm VoIP2ALL 8 Channel Gateway User Guide 72 www eurotech communication com Monitoring Calls 2 Click Refresh to display the call reports from the Gateway The PC software reads the records from the Gateway and clears them from the Gateway memory The Call Report window displays the following information Start Time The time the call was initiated Connect Time The time the call was connected End Time The time the call was disconnected Orig Port The port that initiated the call Dest Port The port that the call went to Rel Cause The disconnection code Calling Number The number that initiated the call Called Number The number that was called Call Count
69. number of the module in the cellular card from 1 to 4 gt USSD Command is the USSD number to send The following table lists the possible XY indexes XY POSSIBLE INDEXES Port1 11 Port9 31 VoIP2ALL 8 Channel Gateway User Guide www eurotech communication com COMMUNICATION Appendices 80 Appendices Port2 12 Port10 32 Port3 13 Port11 33 4 Click Send The reply from the network appears in the Debug screen The reply format is A_USDXY Z lt COMMAND gt lt Message gt gt X The number of the cellular card from 1 to 4 gt Y The number of the module in the card from 1 to 4 gt Z The number of the SIM 1 is Local SIM 2 is SIM Server SIM gt COMMAND is the USSD reply code COMMAND 0 no further user action required COMMAND 1 further user action required COMMAND 2 USSD terminated by network COMMAND 4 Operation not supported gt Message is the USSD reply message Example Here is example of sending the USSD command to check the balance of the SIM in port 1 gt The command sent from debug C_USD11 1 101 gt Reply from the Gateway that the command sent OK OK 11 gt The USSD command reply from network A_USD11 2 Your balance is 24 69 15 gt To check the balance of all the ports at once 1 Onthe Main Toolbar click Debug 2 Inthe lower left corner of the screen click the Enable Debug 3 Click Macro CMD 4 Click Command 5 Inthe Saved CMD
70. number to call in the IP PBX See To Manage Call Prefixes in page 27 Step 3 Set the port to route incoming calls to the IP PBX number 1 From the Main Toolbar click Ports 2 Select a port from the list on the left 3 Select the Prefixes tab A prefix table for the selected port is displayed 4 In Incoming Calls Handle select Destination Num 5 In Type select Fixed 6 In Num1 enter the number to call in the IP PBX 7 Click Save 4 6 2 CALLING TO A SIP PHONE Once you have registered the SIP phone see Basic Configuration on page 14 you send calls to that SIP phone Each SIP phone remains registered in the internal SIP Server for one hour gt The following is an example of how to call a SIP phone 1 Onthe Main Toolbar click Ports 2 From the ports list select the VoIP The VoIP prefixes appear in the table The default prefix is 9 In the Remove Prefix the default is 1 3 Define the prefix according to your needs Note The VoIP prefix must be different than the cellular and Host ports prefix to avoid losing calls A Dial the number of the SIM card in port 1 You should hear a dial tone 5 Dial the VoIP prefix i e 9 and the SIP phone number The call is routed to the SIP phone 4 7 CONFIGURING THE SIM SERVER The VoIP ALL Gateway can connect to SIMs in both the internal and external SIM Servers An external SIM Server can be a SIM Server unit or another Gateway with a SIM Server program When the Gateway need
71. on as needed A Click Update at the end of the user s row 5 Click Yes to confirm the update gt To delete a user 1 On the Main Toolbar click Users 2 Locate the user on the User details list 3 Click Delete at the end of the user row in the list 4 Click Yes to confirm the deletion gt To find a user in the list 1 Onthe Main Toolbar click Users 2 In Search Field select the value type to search by 3 In Search enter the value to search by 4 Click Search The list displays all the users that match the search criteria VoIP2ALL 8 Channel Gateway User Guide 25 www eurotech communication com EurolTech COMMUNICATION Advanced Configuration 5 To return to the complete list click All Users 4 4 CALL HANDLING This section describes how to handle outgoing and incoming calls to the Gateway All calls arrive to the Call Manager The Call Manager then directs the calls accordingly For each port you define which numbers the port uses to dial out and how to handle the incoming calls The basic method of directing outgoing calls is by the prefix of the dialed number 4 4 1 HANDLING OUTGOING CALLS PREFIXES Each port can have a list of defined prefixes When a number is dialed the Gateway checks the prefix table and routes the call to a port according to the dialed prefix The first matched prefix on the list is selected 200 prefixes can be configured for each port If more than one port has a matching
72. ondary IP on page 42 Port The port to access the SIM Server 2009 SIM Port The port to access the SIMs data 2008 Desc Define a name for the SIM Server Debug Level Is the amount of detail to be shown on the Debug Screen The default is 0 Initial Current Balance The Current Balance of a new SIM is set to this amount VPN IP Address Currently not in use VPN Enable Currently not in use 3 Click Save Setting 4 7 3 DEFINING SIM SETTINGS The SIM Servers Setting list displays all of the SIMs in the SIM Server The list is arranged according SIM Server cards and the SIMs from 1 to 32 according to their location on the card Only cards and SIMs that are in the SIM Server appear in the list The settings you define here are saved in the SIM Server and applied when the SIM is registered in the cellular network and begins to work gt To define SIM settings 1 From the SIM Servers List click the sign next to the card The card s SIMs is displayed 2 From the SIMs list click the sign next to the SIM you want to define VolP ALL 8 Channel Gateway User Guide 34 www eurotech communication com Advanced Configuration 89902860321137573838 928603210006449209 Desc Connected 1 Connected IP 192 168 0 82 Connected Port 3108 Last Recharge Day 0 Last Recharge Month 0 Last Recharge G 0 Current Balance 0 Call Count 0 Call Fail 0 Profile 0 v Test Call Profile 0 v Test SMS Profile 0 v Block Options Block UnBloc
73. or when the port is reset To unblock a SIM On the Main Toolbar click Virtual SIM Select SIM Servers tab Click Synchronization Click the next to the Card In Block Options click Clear Click Unblock Click Save The SIM is unblocked immediately 4 7 6 SETTING THE AUTO BALANCE CHECK The SIM balance is the amount of money remaining on the SIM There are two methods of checking the balance gt Manually Using the Recharge screen See Balance Check on page 56 VolP ALL 8 Channel Gateway User Guide www eurotech communication com Advanced Configuration 44 gt Automatically Using the profile the Gateway checks the balance automatically at defined periods gt To check the SIM balance automatically by profile 1 2 3 4 5 6 7 8 9 On the Main Toolbar click Virtual SIM Select the Profile tab In Server Profiles Selection select a profile from the list 0 9 Click next to the SIM Prepaid parameter Select Active Click next to Balance Request Define the parameters in the following table PARAMETER DESCRIPTION Type The method of sending the balance request Options include gt USSD gt SMS gt DTMF SC Number The number to send the balance request Not relevant with USSD The balance request message Send Request Automatically send the balance request There are three options gt On SIM Activation The balance request is sent one time aft
74. ote The Gateway makes a callback to the user s cellular number Verify that the prefix of this number is defined in the prefix table and the Remove Prefix box is 0 A Click Update gt To use Callback 1 Call the Gateway from the user s cellular number The Gateway recognizes the caller as working in Callback mode and rejects the call The Gateway then calls the you back and you hear a dial tone to make a call 2 Dial the number you want to call The call is billed to the Gateway s SIM Using the DISA feature you can configure the Gateway so that a cellular mobile phone can directly access the VoIP extension that called it gt To configure DISA 1 Onthe Main Toolbar click Users VoIP2ALL 8 Channel Gateway User Guide 62 www eurotech communication com 2 3 4 5 6 7 1 2 Euro Advanced Configuration In the Users list locate the user you want to work in DISA mode In the Capabilities parameter for the selected user enter 1 to enable DISA On the Main Toolbar click VoIP Select the General tab In the Dialing Settings section in DISA Sec enter the number of seconds the DISA number is active The number of seconds is counted from the start of the call Click Save To use DISA Call from a SIP phone extension to the cellular number of the user When the call is made the Gateway starts counting the DISA timer During the active time of the DISA timer the user can directly access
75. prefix the Gateway creates a prefix group of these ports and divides calls with this prefix amongst the group gt To manage call prefixes 1 From the Main Toolbar click Ports 2 Select a port from the list on the left VoIP2ALL 8 Channel Gateway User Guide 26 www eurotech communication com Advanced Configuration 3 Select the Prefixes tab A prefix table for the selected port is displayed Time Table l Prefixes Local SIM Prefixes to Dial Out Table mode linclude v Incoming Calls Handle i Remove Prefix Add Pretix Dial Tone Type Hum 1 j 1 2 3 Hum2 A Hum 3 SES 7 8 Hum 4 Hum 5 9 Hum 6 Num7 H Hum 8 13 Hum 9 14 Num 10 15 Hum 11 aR be Mum 42 General Hum 13 p Active V ooo Start Calls Delay sec 10 Hum 14 Hum 15 Sa RBT Connection Jat Alerting 7 Refresh Save Groups 4 Enter the prefixes you want to add to this port in the table There are these two rules The default prefix is If the prefix of a port is then all the calls that do not match a prefix in another port are routed through this port If two or more ports have the same prefix then the Gateway will divide the calls between the ports 5 Optional You can modify the dialing number received from the SIP which the Gateway uses to dial out by using the following parameters Remove Prefix Select how many digits to remove from the beginning of the dialed nu
76. refore the charge calculation is 2 intervals of 2 units per interval 4 units gt The remainder of the call takes 3 intervals of the Secondary Bill Interval for 59 seconds Therefore the charge calculation is 3 intervals of 1 unit per interval 3 units The total amount of units for this call will be 4 3 7 units Current Balance The Current Balance is the number of units the SIM has left to use At the end of each call the unit count is updated Once the Current Balance of a SIM has reached O you will not be able to work again with that SIM until you set a new balance There are two common methods of counting units gt seconds gt minutes If you are working by seconds and you want to limit the Current Balance to a specific number of minutes the Current Balance units must be the number minutes X 60 gt To configure the SIM Call Duration parameters 1 Onthe Main Toolbar click Ports 2 Select a port from the port list 3 Select the Local SIM tab VoIP2ALL 8 Channel Gateway User Guide 22 www eurotech communication com Eu rolech COMMUNICATION Advanced Configuration 4 Define the following parameters Primary Bill Interval Primary Interval Count Primary Cost per Bill Int Secondary Bill Interval Secondary Cost per Bill Int Current Balance 5 Click Save gt To define the Call Duration SIM list 1 Onthe Main Toolbar click Ports 2 From the ports list on the left select a port 3 Select t
77. required to connect the Gateway to the PC software By default the password is admin VoIP2ALL 8 Channel Gateway User Guide 55 www eurotech communication com EuroTech COMMUNICATION Advanced Configuration gt To change the password 1 From the Main Toolbar click System 2 Inthe Settings tab 3 In Password change enter your current password 4 In New Password enter the new password 5 Confirm new password 6 Click Update Password 4 8 6 RESETTING THE GATEWAY You can reset the Gateway from the management software gt To reset the Gateway 1 From the Main Toolbar click System 2 Inthe Setting tab click Reset System 4 9 CONFIGURING SPECIAL FEATURES The section describes how to use VoIP ALL s special features including Vv Balance Check on page 56 Network Announcement Message Detection on page 58 Port Test Calls on page 59 Source Routing on page 59 IVR on page 60 Callback on page 62 DISA Direct Inward Access System on page 62 BCCH Configuration on page 63 Sending and Receiving SMS on page 65 Black List on page 68 v v v v v v v v v 4 9 1 BALANCE CHECK Using the Balance Check tab you can check the balance of one or all the registered SIMs and you can recharge the balance of the SIMs To check the SIM balance of a SIM 1 On the Main Toolbar click Ports 2 Inthe ports list select General 3 Select the Recharge tab The following window appears VoIP2ALL 8 Channel Gate
78. s to register SIMs from the SIM Server it connects to the SIM Server with port 2008 and requests the data of the SIM The duration of the connection between the Gateway and the SIM Server is limited to the time that the Gateway is registered with a SIM from the SIM Server VoIP2ALL 8 Channel Gateway User Guide 31 www eurotech communication com Advanced Configuration Limitations gt gt gt A Gateway can connect to the SIMs of 20 SIM Servers The SIM Server can connect to 100 Gateways The SIM Server can connect to 80 ports using 80 SIMs simultaneously When the SIM Server is operating behind a firewall ports 2008 and 2009 must be open The following sections describe how to perform advanced configurations on the SIM Server including vW v v v v v v v v v Connecting the GUI Management on page 32 Defining the General Settings on page 33 Defining SIM Settings on page 34 Assigning a SIM to Work in the Gateway on page 37 Blocking SIMs on page 43 Setting the auto balance check on page 44 Monitoring the Balance of SIM on page 47 Setting the auto balance recharge on page 47 Configuring Test Call Profile on page 50 Configuring Test SMS on page 50 4 7 1 CONNECTING THE GUI MANAGEMENT gt 1 2 3 To connect the GUI Management to a SIM Server On the Main Toolbar click Virtual Sim Select the SIM Servers tab In the Sim Servers List enter the IP address and port of the SIM you want to view The default
79. seceeseeesseeecsaeesssaeeseseecseeesseessaeseseeeees 50 4 7 10 Configuring Test SMS cic ccs2 cissece seeccenecewieidisasceens tet nnes a a aaa aaas 50 4 8 Modifying System Settings ccccccccsssececsssseeecessneeecesseeeeseaeeecsscaeeeceecueeeeseseeeesees 51 4 8 1 DP SOCEM GS c2cct cbs et hes tee nese eraeet a a a 51 4 8 2 Dial SQttiN 8S nesr ae E E E davies tenets AEE e TEER EEA 52 4 8 3 Changing the Password ccccsessssccececesseseaececececessesaaaeseceeecesseauaeseeseessessnaeaeeeeeens 55 4 8 4 Resetting the Gateway c ccccccccccssssssssssececececesseseeseceseesseeseauaeeeeeesseeseseaeeeeeeeseesees 56 4 9 Configuring Special Features cccssccesssssecessenececseneeeeceeaeeeeseaaeceeseaeeeesenaeeeeeeaaes 56 4 9 1 Balance Checker a aO I AOO TOETO ROTORO RO 56 4 9 2 Network Announcement Message Detection c ccccccccssessssecesecessesssssaeeeseeeseesees 58 4 9 3 Port teste E aaO OEO TOTO ROTER TRO 58 4 9 4 SOURCE ROUTINE esre ieres e aE aE EREEREER 59 4 9 5 IN PR aR OA OOO ITOO TOE O A OEO OOT 60 4 9 6 CANN DAG Koes aE AE I OOE OT ETA OTOA EOR OA O 62 4 9 7 DISA Direct Inward Access SYSt m cccsscccceessececeessececessececeeaeeeesesseeeeeesseeeeeses 62 4 9 8 BCCH Configuration cccccsscccccceesssesssecececseeeseauaecesecsscesesauaeceeecuseeseeeaeeeeeeeseeeags 63 4 9 9 Sending and Receiving SMGS sccccccccesssssssececececessesesaecececeseesesseaeeeeseessesesaeaeeeeeees 65
80. t uses this SIM will send SMS randomly to one of the numbers in the Test SMS profile using one of predefined messages gt To configure Test SMS profile 1 On the Main Toolbar click Virtual SIM 2 Select SIM Servers tab 3 Click Synchronization 4 Select the Test SMS tab 5 Inthe Test SMS Profile field select an index profile 6 Click Add Number In the Test SMS Profile list Destination not Save appears 7 Enter the number to send the test SMS to You can add multiple numbers by repeating step 6 and 7 8 Click Add Content In the Test SMS Profile list Content not Save appears 9 Enter the message to send You can add multiple messages by repeating step 8 and 9 10 Define the following parameters Min Max Delay between Calls The minimum and maximum length of time between the messages The time between messages is a random amount of seconds in this range Start Time The time to start the messages i e hh mm End Time The time to stop the messages i e hh mm Note The end time must be after the start time as the period does not extend to the following day 11 Click Save 4 8 MODIFYING SYSTEM SETTINGS This section describes how to modify the system s settings including IP Settings on page 51 Dial Settings on page 52 Tone Settings on page 53 Tone Levels on page 55 Changing the Password on page 55 Resetting the Gateway on page 56 v v v v v v 4 8 1 IP SETTINGS gt To configure th
81. tab 3 In Add Country enter the name of the country you want to add A Click Add The new country appears on the list 5 Click to the left of Dial Tone to open the Dial Tone settings of the country 6 For each parameter enter the country s PSTN settings 7 Repeat step 5 and 6 for Disconnect Tone and Ringing Tone 8 Press Save Note You must restart the Gateway to activate the settings gt To change the current country 1 Inthe Tone Settings tab in Current Country select a country from the list 2 Press Save Note Factory is the factory default settings gt To remove a country from the list 1 Inthe Tone Settings tab in the country list click Remove next to the country VoIP2ALL 8 Channel Gateway User Guide 54 www eurotech communication com EuroTech COMMUNICATION Advanced Configuration 2 Press Save You can configure the speaker Rx and the microphone Tx levels for each port gt To configure the tone levels 1 On the Main Toolbar click System 2 Select the Tone tab The following window appears General SIP Status Tone Levels SIP IP Restrictions Refresh SAVE 3 For each GSM click the blank area on the right side of the tone bar in the grey area A slider appears 4 Adjust the slider to the desired level from 30dbm to 30 dbm 5 Repeat these steps for each port you require 6 Click Save A password is
82. tab click Configure The Port Setting should be COM10 Properties Port Settings Bits per second EEMI Data bits Parity Stop bits Flow control Restore Defaults 11 Click OK VoIP2ALL 8 Channel Gateway User Guide www eurotech communication com Appendices 78 Eurolech COMMUNICATION Appendices 12 Select the Settings tab COM4 9600 Properties Connect To Settings Function arrow and ctrl keys act as Terminal keys Windows keys Backspace key sends CtH Del Cti H Space Ctri H Emulation answ Telnet terminal ID T100 Backscroll buffer lines 500 es M Play sound when connecting or disconnecting Input Translation ASCII Setup 13 Click ASCII Setup The ASCII settings should be ASCII Setup ASCII Sending Send line ends with line feeds C Echo typed characters locally Line delay fo milliseconds Character delay fo milliseconds ASCII Receiving C Append line feeds to incoming line ends C Force incoming data to 7 bit ASCII Wrap lines that exceed terminal width 14 Click OK VoIP2ALL 8 Channel Gateway User Guide www eurotech communication com 79 EuroTech 15 In the Hyper Terminal click Connect When restarting the Gateway you will see the initialization process Wait until it is finished 16 Click Enter On screen you will see 17 To see the I
83. the SIP extension by dialing 4 9 8 BCCH CONFIGURATION Using the BCCH feature you can lock a SIM to use a specific BCCH or rotate the BCCH the SIM is using You can configure the BCCH lock for gt gt gt 1 2 Local SIM SIM Server To monitor the BCCH cells On the Main Toolbar click Monitor Click on the port you want to monitor The Port Control window appears VolP ALL 8 Channel Gateway User Guide 63 www eurotech communication com Module Status OPER Refresh IMSI Number 42501039089 IMEI Number 35385201 BCCH Control MCC 42501 BSIC 42 LAC 1D92 Cl 479D MCC 42501 BSIC 47 BCCH 70 RSSI 100 db Mcc 00000 BSIC 0 BCCH 0 RSSI MCC 42501 BSIC 45 BCCH 96 LAC 0 LAC 1D92 Cl 0 Cl COC Mcc oooo 39 Yest 82db MCC 42501 BSIC 0 BSIC 9 BCCH 0 ee Noe BCCH 99 RSSI RSSI 104 db 2 MCC 42501 BSIC 45 BCCH 88 Advanced Configuration The middle cell displays the BCCH the SIM is connected to The surrounding cells are other BCCH the port is detecting Each cell displays the following information gt LAC Location Area Code Cl Cell ID MCC Mobile Country Code BSIC Basic Station Identity Code BCCH Broadcast Control Channel RSSI Receiver Signal Strength vv vv Ww You can close the BCCH Control window by clicking on the X button in the middle cell gt To configure the Local SIM
84. the dialing number received from the SIP which the Gateway uses to dial out by using the following parameters Remove Prefix Select how many digits to remove from the beginning of the dialed number Add Prefix Enter the digits to be added at the beginning of the number 6 Click Save 3 1 4 4 LAN CONFIGURATION When the Gateway is working behind NAT or a Firewall you must make sure that the ports of the Gateway are accessible from the public IP to the Gateway local IP The following ports need to be forwarded to the Gateway gt Port 2007 to make connection with the PC software gt Port 2008 and port 2009 optional to allow access to the internal SIM Server gt Port range from 5060 to 6066 for the SIP registration and calls 3 1 5 BASIC SYSTEM TEST Once you have completed the basic configuration described in the previous sections you can now test that the system is functioning normally using the following procedures gt Tocall from your SIP client i e IP PBX through the Gateway to the cellular network 1 Onthe Main Toolbar click Monitor 2 Send a call from your SIP to the Gateway 3 Check the monitor to see that the number was dialed correctly and the call was connected Troubleshooting In case the call was not connected check the following gt Confirm that the number was compatible with the network by dialing this number directly from your mobile phone VoIP2ALL 8 Channel Gateway User Guide 16 www
85. twork automatically when inserted VoIP2ALL 8 Channel Gateway User Guide 14 www eurotech communication com Basic System Setup gt Work by Time Table The Local SIM will register in the cellular network only when preset in the Time Table For details see Assigning a Local SIM to Work by Time Table on page 21 gt To set the Local SIM to register by default 1 On Main Toolbar click Ports On the left you will see list of all the ports 2 Select the General tab 3 In SIM Registration Mode select Local SIM work by default 4 Click Save 5 On the Main Toolbar click Monitor to view the status of the cellular ports The following is a single port monitor The number of monitors displayed depends on the number of ports in the Gateway bdb NetID 42501 BCCH 77 9CEt SIM ready When the SIM is registered correctly the port monitor appears in green 3 1 4 2 SIP CONFIGURATION The Gateway has an internal SIP Server that is able to register up to 32 SIP clients A SIP client can be a gt VoIP phone gt External SIP Server gt IP PBX Soft switch By default the internal SIP Server works without authentication You can register without a password and choose any user name The user name must be a number gt To configure YOUR SIP to send calls to the Gateway without registration 1 Open YOUR SIP Configuration in the external SIP Server or IP PBX 2 Configure your SIP to send calls to the Gateway according to the followi
86. umber without fractions When the SIM is registered in any port you can check the balance by profile The SIM Server saves Current Balance updated by the last balance check of each SIM gt To monitor the balance of all SIMs 1 Onthe Main Toolbar click Virtual SIM 2 Select the SIM Servers tab 3 Click Synchronization 4 Select the SIM Recharge tab 5 Click next to a Card The Current Balance for all SIMs in the card is displayed The SIM balance can be recharged using the following procedure There are two methods of recharging the balance gt Manually Using the Recharge screen See Balance Check on page 56 gt Automatically Using the profile the Gateway recharges the balance automatically at defined times gt To recharge the SIM balance automatically by profile 1 Onthe Main Toolbar click Virtual SIM 2 Select the Profile tab 3 In Server Profiles Selection select a profile from the list 0 9 4 Click next to the SIM Prepaid parameter 5 Select Active 6 Click next to Balance Recharge The following details appear E Balance Recharge Type USSD SC Number Message 100 st Charge Calculation Recharge Below Balance Unit 10 Activation Type Calls Activation Threshold calls 1000 7 Define the parameters in the following table VoIP2ALL 8 Channel Gateway User Guide 47 www eurotech communication com PARAMETER Type SC Number Message Accept Recharging M
87. unication com Advanced Configuration 2 Select the SIM Server tab 3 Click Synchronization 4 In SIM Servers Settings click the sign next to General of the SIM in the list you want to configure 5 In IP Address2 enter the external IP address of the SIM Server Sim Server 66 All Loaded 2 General IP Address 192 168 0 48 IP Address2 80 178 12 159 Port 2009 Desc Sim Server 66 Debug Level 0 v 6 Click Save Setting 7 On the Main Toolbar click Ports 8 From the ports list on the left select a port 9 Enable the Secondary IP in the Time Table 10 Assign the SIM to work in the Gateway See Defining a SIM to Work by Time Table on page 38 or Defining a SIM to Work by Call Duration on page 39 Note Do not forget to configure the NAT of your LAN to forward ports 2008 and 2009 to the SIM Server 4 7 5 BLOCKING SIMS The VoIP ALL has a SIM blocking feature to decrease the number of unsuccessful calls from a SIM When the SIM is marked Blocked in the SIM Server it is unregistered from the port in the Gateway and cannot be used until you manually unblock the SIM This improves the ASR by blocking SIMs that has a low call success rate Note This feature is only available when using Call Duration mode There are four reasons that the Gateway blocks a SIM gt Reason 1 The SIM is blocked manually gt Reason 2 The SIM has made the number of consecutive unsuccessful calls defined in Blocked Threshold
88. urce Routing feature you can direct calls according to their calling number or IP address from where the call originated rather than the destination of the calls i e the prefix of the dialed number Note When the Source Routing is enabled all the settings in the prefixes window are irrelevant and the Gateway stops routing calls according to prefixes Source Routing functions as follows A call comes from any cellular port or VoIP When the calling number is in the range of defined numbers or IP addresses the Gateway routes the call to the port that is defined for this range If more than one port is defined the Gateway divides the calls between the ports If there are no available ports the Gateway declines the call and you will hear a busy tone Note When using Source Routing by IP the Gateway only routes SIP calls To configure Source Routing 1 Onthe Main Toolbar click Advanced VoIP2ALL 8 Channel Gateway User Guide 59 www eurotech communication com 2 3 4 5 6 7 Advanced Configuration Select the Source Routing tab In Select Port to Call by select one of the following routing modes Caller Number Caller IP In the Ports Control table configure the following parameters in an empty row If there is not an empty row in the table click Add Row at the bottom of the window Start the beginning of the range for the routed calls Stop the end of the range for the rout
89. urolech COMMUNICATION Installation and Setup 2 3 3 CONNECTING CABLES On the master card there are LAN COM and USB connectors lub MS Lk Model Octavia V2A 8P8s 64s Input Current 5 A a led Voltage 12V DC cE eM 80015511 M Hi 3 2 1 Connect the following to the Gateway gt LAN cable The LAN cable is used to connect the system to the internet network Connect the LAN cable to the RJ 45 marked LAN gt Antennas Connect antenna cable for each cellular card Position the antennas at least 40 centimeters apart and more than 1 5 meters from the Gateway gt Power Supply Cable Connect the power adapter cable from your 110 240V 50 60Hz power outlet to the VoIP ALL Gateway power connector adapter gt COM Cable RS323 USB The COM connection is not essential for day to day use Connect the COM cable to the RJ 45 marked COM or the USB cable For details see Appendix A Working with COM USB Port on page 76 2 4 SOFTWARE INSTALLATION Configuration is performed on an auxiliary computer by installing the VolIP ALL Management software CD for MS Windows Application gt To install the VoIP 7ALL Management Software on a MS Windows PC 1 Insert the VoIP ALL Management Installation CD into the CD drive of the PC 2 Navigate to the installation CD drive 3 Double click setup exe 4 Click Next The Destination Folder appears 5 Select the destination folder by clicking Change and navigating to the destination
90. urrent Balance The answer is multiplied by the number defined in this parameter The Current Balance is updated with the multiplied answer This converts the currency amounts to defined unit amounts For example If 1 5 billing intervals and 1 billing intervals 1 unit define the multiplier as 5 then an answer of 2 will equal 10 units calls with the SIM real balance from cellular network using USSD command 1 The Balance Request is set as follows Prepaid SIM amp Balance Request Type Message Send Request Activation Threshold Active USSD 101 By Calls 10 2 Check the balance of the SIM See To check the SIM balance manually on page 46 3 Ifthe balance answer is The balance of the SIM is 150 25 euro the balance of the SIM is 150 25 euro In this case the Value Format should be set to SIM is 0 9 0 9 4 The Balance Reply is set as follows E Balance Reply USSD Active SMS Not Active Value Format SIM is 0 9 0 9 Synchronize with Current Balance 1 1 Currency Units Multiplier VolP ALL 8 Channel Gateway User Guide www eurotech communication com 46 Eu rolech Advanced Configuration COMMUNICATION 5 The Current Balance will be updated every 10 calls with the balance from the network including the numbers after the decimal point In the example above the balance was 150 25 euro the Current Balance will show as 15025 Note The Current Balance is a whole n
91. way User Guide 56 www eurotech communication com FN Eurolech COMMUNICATIO Advanced Configuration J h General Recharge SIM Blocking SIM Balance A a Port1 Your balance 10 18 Euro Main balance Recharge Get Balance E Port2 Recharge Get Balance E Ports Recharge Get Balance IE Port4 Recharge Get Balance E Ports Recharge Get Balance E Port6 Recharge Get Balance Port Recharge Get Balance E Ports Recharge Get Balance E Porta Recharge Get Balance z m Natar Er F USSD Command 111 Get all Balance 4 Inthe USSD Command enter the balance request command 5 Click Get Balance to check the balance of a port 6 Click Get All Balance to check the balance of all the ports 7 Open the debug screen to see that the reply arrived 8 Return to the recharge window to monitor the reply in the SIM balance shown To check the SIM balance of all the SIMs 1 Onthe Main Toolbar click Ports 2 Inthe ports list select General 3 Select the Recharge tab 4 Inthe USSD Command enter the balance request command 5 Click Get All Balance to check the balance of all the port 6 Open the debug screen to see that the replies arrived 7 Return to the recharge window to monitor the replies in the SIM balance shown To recharge a SIM balance 1 On the Main Toolbar click Ports 2 Inthe ports list select General 3 Select the R
92. xtension with DTMF from the list a Default Number The default extension number when the requested extension does not exist b Record Number The number to dial to record the IVR message c Test Number The number to dial to hear the IVR message A In Dialing Sequences list the digits to be dialed to reach the IVR extensions Seq the digits to dial Dest the extension number 5 Click Save VoIP2ALL 8 Channel Gateway User Guide 61 www eurotech communication com EurolTech COMMUNICATION Advanced Configuration 6 Select a port from the port list 7 Select the Prefixes tab 8 In Incoming Calls Handle select IVR 9 Click Save gt To record an IVR message 1 Dial the Record Number from the SIP 2 When you are connected record the IVR message The message can be up to 3 minutes 3 Hang up 4 To hear the IVR message dial the Test Number from the SIP gt To work with the IVR message 1 Call this port SIM number You will hear the IVR voice message This message will be followed with a dial tone 2 Enter the digits you set to reach the desired extension Using the Callback feature you can configure the Gateway to call a user back and bill the call to the Gateway SIM gt To configure Callback 1 Onthe Main Toolbar click Users 2 Inthe Users list locate the user you want to work in Callback mode 3 Inthe Capabilities parameter for the selected user enter 8 to enable the Callback N

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