VTRAK 15110/12110/8110 - Promise Technology, Inc.
Contents
1. VTrak 2 SCSI HBA Card Host PC Figure 15 VTrak 15110 SCSI Cable SCSI Terminator VTrak 2 SCSI HBA Card Host PC Figure 16 VTrak 12110 8110 You can connect up to eight 8 VTraks on the same SCSI chain 14 Step 5 Connect the SCSI Cables Configuration 5 Two VTraks one Host PC two SCSI HBA cards O AN Wy NF F tri ae SCSI HBA Zz VTrak 1 gt cards 7 Host PC SCSI Cable Figure 17 VTrak 15110 O N VY ou g VTrak 2 Host PC Figure 18 VTrak 12110 8110 You can use a dual channel SCSI HBA card for this application With one to eight VTraks connected to each SCSI HBA card you can use as many SCSI HBA cards as your PC will support VTrak 15110 12100 8110 Quick Start Guide Step 6 Connect the Management Cables VTrak has two types of Management connections Management Port connection Enables you to monitor the VTrak over your network using the WebPAM PRO Software VTrak supports Ethernet and Telnet protocols RS 232 Serial co2. Router 8 Firewall Networked PC Networked PC with Internet browser with Utility Server Host PC Rackmounted VTrak with a single Subsystems VTrak Subsystem Figure 10 WebPAM PRO on a network 23 VTrak 15110 12100 8110 Quick Start Guide Internet Browser Typically an Internet browser comes with your operating system WebPAM PRO does not include a browser For computers that will remotely monitor and manage the RAID the Internet Browser is the only software required Your Internet Browser provides the means for you to monitor and configure your Promise RAID products using WebPAM PRO You can use the most recent versions of either Internet Explorer or Netscape Navigator Before you start 1 Obtain the IP addresses of these devices e The PC or server where you plan to install WebPAM PRO e The VTrak s you plan to monitor 2 Ifyou are planning to use other applications that rely on JRE or JDK always install them first before you install WebPAM PRO WebPAM PRO will use the existing JRE rather than installing a second one WebPAM PRO will install JRE 1 4 on your system unless you already have JRE or JDK versions 1 3 0 or 1 4 Install WebPAM PRO Windows Follow these steps to install WebPAM PRO on your Windows based PC or Server 1 Boot the PC server and launch Windows If the computer is already running exit all programs 2 Insert the software CD into your CD ROM drive
3. 36 Step 10 VTrak Setup with WebPAM PRO Automatic Option The Disk Array Automatic Creation option enables you to create a new disk array following a default set of parameters One logical drive will be made automatically when you create the disk array 192 168 10 48 Disk Array Group Information Create Delete Disk Arrays Number of Physical Drives 6 Physical Drive Slot Nos 26781014 Configurable Capacity 641 GB Number of Logical Drives 1 G Logical Drives RAID Level Capacity Stripe Block Size 1 RAID 5 641 GB 64 KB Spare Drives Physical Drive Slot Nos 11 When you choose the Automatic option the following parameters display e Disk Arrays The number of physical drives in the disk array their ID numbers configurable capacity and the number of logical drives to be created e Logical Drives The ID number of the logical drive s their RAID level capacity and stripe size Spare Drives The physical drive ID number of the dedicated hot spare assigned to this disk array 1 Review the parameters If you accept them proceed to the next step If you do NOT accept these parameters use the Express or Advanced option to create your disk array 2 When you are done click the Submit button The new disk array appears in the Disk Array List on the Information tab Proceed to logical drive creation page 42 Express Option The Disk Array Express Creation option enables you to ch
4. 20 Step 8 Set Up Management Connections 5 Ping R Return to previous menu Please enter your menu choice gt 1 3 Press 1 and Enter to select Management Port Management Port IP Address 10 0 0 2 Subnet Mask 255 0 0 0 Gateway IP Address 0 0 0 0 Management Port 1 DHCP 2 Management Port IP 3 Subnet Mask 4 Gateway R Return to Previous Menu Please enter your menu choice gt 1 4 Press 1 and Enter to change the management port IP address Current management port IP Address 10 0 0 2 Modify management port IP address y n gt y New management port IP address gt 192 168 1 56 an example only New management port IP address 192 168 1 56 Press Enter key to return 5 Press Y and Enter to modify the management port IP address 6 Type the new IP address and press Enter The CLU confirms the new management port IP address 7 Press Enter to return to the Management Port menu 8 Repeat steps 3 though 6 to set the Subnet mask and Gateway IP address All three settings must be correct in order for WebPAM PRO to connect to the VTrak 9 Restart the VTrak Note See Chapter 2 of the VTrak User Manual for information about setting up a Telnet connection 21 VTrak 15110 12100 8110 Quick Start Guide Step 9 Install WebPAM PRO Software Web Based Promise Array Management Professional WebPAM PRO software provides a browser based graphic user interface used to monitor and manage VTrak and i
5. Logical Drive Status SCSI 1 Activity SCSI 2 Activity Controller Heartbeat gt _ _ Figure 21 VTrak 12110 8110 Displays 17 VTrak 15110 12100 8110 Quick Start Guide When boot up is finished and the VTrak is functioning normally e Controller Heartbeat LED blinks green once per second for five seconds goes dark for five seconds then blinks green once per second for five seconds again e Power FRU and disk array LEDs display green continuously e SCSI LEDs flash green if there is activity on that channel There are two LEDs on each Drive Carrier They report the presence of power and a disk drive and the current condition of the drive Power Activity Disk Status Disk Status Power Activity Figure 22 VTrak 12110 8110 Disk Carrier LEDs After a few moments the Power Activity and Disk Status LEDs should display green If there is no disk drive in the carrier the Disk Status LED will display green while the Power Activity LED will remain dark Step 8 Set Up Management Connections As explained earlier VTrak 15110 has two types of Management connections e Management Port connection Supports the CLU via Telnet and WebPAM PRO e RS 232 Serial connection Supports the CLU 18 Step 8 Set Up Management Connections The physical cable connections for these are described in an earlier section If you have not made these connections do so before continuing Use the following
6. PROMISE TECHNOLOGY INC V ra T9110 12110 0 110 Quien START GUIDE Version 1 1 SR5 2005 Promise Technology Inc All Rights Reserved VTrak 15110 12100 8110 Quick Start Guide Installation Task List Step 1 Unpack the VTrak below Step 2 Mount VTrak in a Rack page 5 Step 3 Install Disk Drives page 5 Step 4 Verify the SCSI HBA Card page 8 Step 5 Connect the SCSI Cables page 9 Step 6 Connect the Management Cables page 16 Step 7 Connect the Power page 17 Step 8 Set Up Management Connections page 18 Step 9 Install WebPAM PRO Software page 22 Step 10 VTrak Setup with WebPAM PRO page 31 Step 1 Unpack the VTrak The VTrak box contains the following items e VTrak Unit 1 0m External VHDCI SCSI cables e Quick Start Guide 1 for 8110 2 for 12110 amp 15110 Null Modem Cable Screws for disk drives SCSI Terminators 1 for 8110 2 for 12110 amp 15110 Left and right mounting rails e gt gt 36 for 8110 52 for 12110 64 for 15110 plus 4 spares 1 5m 4 9 ft Power cords 2 CD with WebPAM PRO Software User Manual and Quick Start Guide Warning The electronic components within the VTrak disk array are sensitive to damage from Electro Static Discharge ESD Observe appropriate precautions at all times when handling the VTrak or its subassemblies Important In order to work with VTrak the SCSI
7. z Home User administrator Welcome to Web based Promise Array Management Software WebPAM PRO WebPAM PRO is an easy to use software designed to simplify RAID storage management WebPAM PRO is specifically designed for Promise external storage subsystems WebPAM PRO can configure manage or monitor Promise RAID products remotely from a web browser from anywhere in the world General Features 0 Internet The first time you log in to WebPAM PRO there will be no Subsystems VTraks or Users in the system Promise recommends that you create the Subsystem s first then add the User s 33 VTrak 15110 12100 8110 Quick Start Guide Add a Subsystem VTrak 1 Click on Administrator Tools 2 icon to display the menu 2 Click on the Subsystem Management g icon Subsystem Management co Subsystem IP Address Information Add SubSystem Delete SubSystem Settings Subsystem Management Port IP address 192 168 10 48 KI 3 Click the Add Subsystem tab above 4 Inthe IP Address field type in the VTrak s Management Port IP address Do not type the PC Server s IP address 5 When you are done click the Submit button The new Subsystem is added to Subsystem Management and also appears in the Information tab Access a Subsystem VTrak The WebPAM PRO CIMOM Agent resides on the VTrak and sends the monitoring data to the Utility Server and on to the Browser In Tree View a new
8. Note that the IP address shown above is only an example The IP address you type into your browser will be different F Promiime WebPAM Professional Microsoft Internet Explorer File Edit View Favorites Tools Help Q sx 7 Q x a o po Search sie Favorites 2B ee LJ Fe Addre http 192 168 10 46 8080 screen1 jsp v EJ co Links IE English v Ramee se Array Manager Login ID administrator Password ee IED Internet 3 When the opening screen appears log in as administrator and type in the default password which is password The login and password are case sensitive 4 Click the Sign in button Important Immediately after installation change the Administrator s password Make the change under User Management Each user you create will have his her own login ID and password Note Make a Bookmark Netscape Navigator or set a Favorite Internet Explorer of the Login Screen so you can access it easily next time 32 Step 10 VTrak Setup with WebPAM PRO After sign in the WebPAM PRO opening screen appears Z http 192 168 10 46 8080 servlet VerifyUser language en Microsoft Internet Explorer DER File Edit View Favorites Tools Help a Q sak w x a V JO search SC Favorites B BB m EE Address http 192 168 10 46 8080 servlet VerifyUser language en EJ co Links PROMISE Language View ContactUs Logout Help TECHNOLOGY INC
9. 31 56 76 48 29 Attention Technical Support Phone Technical Support 49 0 2 31 56 76 48 0 8 30 5 00pm Germany Time If you wish to write us for support Promise Technology Germany Attn Technical Support Europaplatz 9 Dortmund Germany 49 VTrak 15110 12100 8110 Quick Start Guide Pacific Rim E mail Support support promise com tw Fax Technical Support 886 3 564 53 13 Attention Technical Support Phone Technical Support 886 3 578 23 95 ext 8873 9 00 5 30pm Taiwan Time If you wish to write us for Promise Technology Inc support Attn Technical Support 2F No 30 Industry E Rd IX Science based Industrial Park Hsinchu Taiwan R O C China E mail Support support china promise com Fax Technical Support 86 10 8857 8015 Attention Technical Support Phone Technical Support 86 10 8857 8085 8095 9 00 6 00pm China Time If you wish to write us for Promise Technology China support Attn Technical Support Room 1205 Tower 3 Webok Time Center No 17 South Zhong Guan Cun Street Hai Dian District Beijing 100081 P R China 50
10. Host Bus Adapter HBA card you select for the Host PC must meet requirements See page 8 Step 1 Unpack the VTrak Power FRU Disk Array SCSI 1 SCSI 2 Controller Status Status Activity Activity Heartbeat Figure 1 VTrak 15110 front view Power FRU Status _ _ gt Disk Array Status SCSI 1 Activity eS SCSI 2 Activity __ Controller Heartbeat Figure 2 VTrak 12110 8110 front view VTrak 15110 12100 8110 Quick Start Guide Storage Enclosure RAID Controller Processor SEP e2e2e e e e a e ec0cete Power Supply 1 Cooling Unit 1 Cooling Unit 2 Power Supply 2 with Battery Figure 3 VTrak 15110 rear view Cooling Unit with Battery m 009020202020200 0000 gtgtggtg g Power Supply 1 RAID Storage Power Supply 2 Controller Enclosure Processor Figure 4 VTrak 12110 8110 rear view Step 2 Mount VTrak in a Rack Step 2 Mount VTrak in a Rack The VTrak sy ubsystem installs directly to the rack with or without using the supplied mounting rails Refer to Chapter 2 of the V rak User Manual for instructions on installing the rails and mounting VTrak Step 3 Install Disk Drives Before using the VTrak you must first populate it with Serial ATA SATA disk drives Yo
11. Introduction Congratulations Promise WebPAM has been successfully installed License Agreement to CWebPAM SSL Security Options 1 For INTRANET take internallP hostname and A Utility Server Information 2 For INTERNET take externallP domain Name A Choose Install Folder 1 Installation Configuration To start the software open the computer s Browser Installing For SSL Enabled Server type the following in the Browser s address Install Completi ar Web BAM PR https itintemnal IP or external IP 8443promise For non SSL Enabled Server type the following in the Browser s address bar http internal IP or external IP 8080 promise Press Finish to quit the installer e Ifyou need to make changes click the Previous button to return to the Install Folder screen e Ifyou are satisfied with the proposed installation click the Install button 7 When the Install Complete screen appears above the installation process is finished Click the Finish button to go to the Promise Registration website Important Registration of your VTrak and WebPAM PRO provides useful information that helps Promise Technologies to offer better products and support Please take a few minutes to register Thanks This completes the WebPAM PRO installation Step 10 VTrak Setup with WebPAM PRO Step 10 VTrak Setup with WebPAM PRO Set up with WebPAM PRO consists of the following steps Log in to WebPAM PRO b
12. VTrak s SCSI channels Step 5 Connect the SCSI Cables Configuration 2 One VTrak one Host PC two SCSI HBA cards VTrak I SCSI Cables Figure 11 VTrak 15110 oa NZ A SCSI Terminators DH E _ i EE B an Be S Z SCSI HBA cards N SCSI Cable Host PC Figure 12 VTrak 12110 8110 You can use a dual channel SCSI HBA card for this application VTrak 15110 12100 8110 Quick Start Guide Configuration 3 One VTrak two Host PCs one SCSI HBA card in each SCSI Cables SCSI HBA Cards Host PC 1 Host PC 2 Figure 13 VTrak 15110 Step 5 Connect the SCSI Cables SRL B SCSI Cables SCSI HBA Card 7 SCSI HBA Card Host PC 1 Host PC 2 Figure 14 VTrak 12110 8110 VTrak 15110 12100 8110 Quick Start Guide Configuration 4 Two VTraks one Host PC one SCSI HBA card daisy chain
13. WebPAM and RAID subsystem configurations If an address conflict occurs you might have to change the TID setting You must have Creation Rights to access this function To access SCSI Target ID settings 1 Click on the Subsystem g icon in Tree View Click on the VTrak 54 icon Click on the SCSI Management e icon Click on the TID Settings tab 192 168 10 48 SCSI Management Information TID Settings SCSI Channel 1 2 LUN Settings TID Settings Statistics Select New Target IDs 00102 03 0405 06 O7 0e O89 O10 O11 O12 O13 O14 O15 506 O7 O08 O89 O10 O11 O12 O13 O14 O15 To make settings Select the SCSI Target IDs you want to use on SCSI Channel 1 Select the SCSI Target IDs you want to use on SCSI Channel 2 1 2 3 Click the Submit button when you are done Caution Conflicting ID numbers can prevent WebPAM from connecting to the RAID subsystem and or cause the SCSI HBA BIOS not to recognize the Logical Drives Promise offers a sufficient quantity of TIDs and LUNs to avoid any conflict problems Note The quantity and ID number of Target IDs you select depends in part upon how many logical drives you plan to create how your Host PC and RAID subsystem are connected and how many addresses are on the SCSI bus 43 VTrak 15110 12100 8110 Quick Start Gui
14. adapters from your Promise distributor VTrak 15110 12100 8110 Quick Start Guide Step 4 Verify the SCSI HBA Card Data travels between the Host PC and the VTrak storage system through a SCSI connection Therefore the SCSI HBA card is an essential part of the Host PC and VTrak system The table below lists the minimum and preferred specifications fora SCSI HBA card Minimum Preferred Data Transfer Rate 80 MB s 160 MB s PCI Bus 32 bit 64 bit PCI X Bus no yes External Connector 68 pin HD 68 pin VHDCI Cable Interface LVD LVD Supports LUNs yes yes Requires use of a 68 pin HD to 68 pin VHDCI SCSI cable available from Promise Technology Refer to your system and or SCSI HBA manual for these specifications VTrak has a peak sustained thoughput of more than 100 MB s per channel Using an 80 MB s SCSI card will result in a performance bottleneck under certain conditions Notes For applications where two SCSI HBA cards are reguired you can use a dual channel SCSI HBA card Many single channel SCSI HBA cards have multiple connectors Be sure your card really is dual channel If you connect two SCSI channels to a single channel SCSI HBA card only one channel will function Step 5 Connect the SCSI Cables Step 5 Connect the SCSI Cables When you attach the SCSI cables you can use either the upper or lower connector for each channel The connectors are non directional
15. or using the SOFTWARE you agree to the terms of this Agreement Do not open this package until you have carefully read and WebPAM PR pee se agreed to the following terms and conditions If you do not agree to the terms of this Agreement promptly return the unopened package C Ido NOT accept the terms of the License Agreement Cancel J Previous 2 When the License Agreement appears above click the I accept the terms radio button then click the Next button Ifyou do not accept the terms of the Agreement the installation will stop 26 Step 9 Install WebPAM PRO Software Promise WebPAM SSL Security Options Introduction WebPAM has the ability to be installed with or without Secure A License Agreement Sockets Layer SSL support A SSL Security Options This setting can be changed at anytime 7 f a Please read the WebPAM User s Manual for additional information 7 External SSL Security WebPAM PR Cancel J Previous When the SSL Security Options screen appears above you can check External Security An explanation follows External SSL Security Applies security to all connections involving the Internet or outside your company firewall Security options are invisible to authorized users Promise Technology provides a default certificate for the server as well as for internal data communication However in some cases it is always better to install and verif
16. procedures to enable Management connections for VTrak Terminal Emulation is required in all cases The others are required depending on the Management connections you choose Terminal Emulation Terminal emulation is the means of communication over an RS 232 serial connection In the following procedure you will establish a Terminal Emulation link between the Host PC and the VTrak Regardless of your choice of management connection you must first establish a Terminal Emulation connection such as HyperTerminal for example 1 Change your PC s COM Port settings to agree with the following Bits per second 115200 Data bits 8 Parity None Stop bits 1 Flow control none 2 Start your PC s terminal emulation program 3 Press Enter once to launch the CLU The CLU Main Menu appears below and is ready to use Sonoma HyperTerminal DER File Edit View Call Transfer Help D Promise VIrak Command Line Utility CLU Version 82 02 6000 00 Press H or for help c 2004 Promise Technology Inc All rights reserved 1 2 3 4 5 6 7 8 9 E Subsystem Management Physical Drive Management Disk Array Management Logical Drive Management Network Management SCSI Management Maintenance Event Viewer Buzzer Exit Please enter your menu choice gt Connected 0 01 09 Auto detect TCP IP NUM Capture For a full list of CLU capabilities and functions see Chapter 5 the V
17. the problem There is a broken network connection between your PC and the VTrak or the VTrak is powered off Locate and fix the connection or power on the VTrak as required Can WebPAM PRO connect through VTrak s Serial RS 232 port No The VTrak Serial port is only for a HyperTerminal connection can access the VTrak over my company s intranet But can t access it from an outside Internet connection How do make the Internet connection work This condition is not related to VTrak but is due to your firewall and network connection protocol Contact your MIS Administrator 46 Frequently Asked Questions With other Promise products such as UltraTrak used the Host PC s IP address in WebPAM PRO to connect with the RAID subsystem Why is VTrak different UltraTrak uses In Band SCSI technology to connect with the Host PC VTrak connects to the Host PC through a network connection Therefore it requires its own IP address VTrak s iSCSI connection is used only to move data Why can a RAID 1 disk array on VTrak consist of only two disk drives On VTrak RAID 1 disk arrays work in matched pairs But you are not limited to just one RAID 1 disk array VTrak supports up to 7 RAID 1 disk arrays using up to 14 disk drives Or you can create a single RAID 10 disk array with data mirroring and up to 14 physical drives See Chapter 7 of the VTrak User Manual for more information on the number of disk drives you ca
18. 3 Double click on the Install CD s icon to open it w PromisewebPAM 4 Double click on the Installer icon to launch it right The first WebPAM PRO installation dialog box appears as shown on page 26 Linux Follow these steps to install WebPAM PRO on your Linux based PC or Server 1 Boot the PC server and launch the Linux GUI If the computer is already running exit all programs 24 Step 9 Install WebPAM PRO Software 2 Insert the software CD into your CD ROM drive 3 In the CD window double click on the webpam bin icon to 9 begin installation right 4 When the Run or Display dialog box appears click Run in Terminal webpamxxxx bin After several moments the Terminal window closes and the first WebPAM PRO installation dialog box appears as shown on the next page Mac OS X Follow these steps to install WebPAM PRO on your Mac OS X based PC or Server 1 Bootthe PC server and launch Mac OS X Ifthe computer is already running exit all programs 2 Insert the software CD into your CD ROM drive 3 Double click on the Install CD s icon to open it em 4 Double click on the Installer icon to launch it right 3 The first WebPAM PRO installation dialog box appears as WebPAM1602 shown on the next page Solaris Follow these steps to install WebPAM PRO on your Solaris based PC or Server 1 Bootthe PC server and launch Solaris Ifthe computer is already running exit all programs Insert the
19. Choose Install Folder screen appears below make your selection of a folder for the WebPAM PRO applications you are installing Promise WebPAM Introduction License Agreement SSL Security Options A Utility Server Information Choose Install Folder a e WebPAM PR Cancel Choose Install Folder Where Would You Like to Install CiWiebPAM Restore Default Folder Choose Previous The default folder is C WebPAM If you want a different folder type its location and click the Choose button Ifyou change your mind and want the default location click on the Restore Default Folder button Click the Next button when you are finished Promise WebPAM Introduction A License Agreement SSL Security Options Utility Server Information Choose Install Folder Installation Configuration LJ Web PAM PR Cancel J WebPAM Installation Configuration Please Review the Following Before Continuing Product Name Promise WebPAM Install Folder C WebPAM Security External SSL Security Utility Server selected Email Sender RAIDSystem promise com Previous When the WebPAM PRO Installation Configuration screen appears above take a moment to review your choice of install folder and the available disk space on the target hard drive 29 VTrak 15110 12100 8110 Quick Start Guide Promise WebPAM Install Complete
20. SCSI card with VTrak If the SCSI card has at least a 160 MB s data transfer rate supports LUNs and has a 68 pin VHDCI external connection you can use it with VTrak If your SCSI card has a 68 pin HD external connector you can purchase an optional 68 pin HDCI to 68 pin VHDCI SCSI cable from Promise Technology Will get maximum performance using my current 80 MB s SCSI card Do I have to buy a 160 MB s SCSI card The VTrak has a measured peak sustained throughput of more than 100 MB s per channel Using a 80 MB s SCSI card will result in a performance bottleneck under certain conditions You must estimate how frequently those conditions happen and how serious they are Then you can decide whether to upgrade to the faster SCSI card How many VTrak subsystems can connect to one SCSI chain You can connect up to eight 8 VTraks on a single SCSI chain Can I connect two SCSI cards to the same VTrak Yes VTrak has two SCSI channels which allows you to connect it to two SCSI cards whether those cards are in the same PC or two different PCs For more information see Chapter 2 of the VTrak User Manual Can I connect my VTrak on the same SCSI chain with other devices No Do not connect other devices to the SCSI chain with a VTrak If you want to monitor your VTrak and run other SCSI devices from the same PC add another SCSI card to the PC 45 VTrak 15110 12100 8110 Quick Start Guide Can I connect my VTrak on the same SC
21. SI chain as my Promise UltraTrak No Do not connect other Promise products to the SCSI chain with a VTrak If you want to monitor your VTrak and UltraTrak from the same PC add another SCSI card to the PC How can tell when the VTrak has fully booted When the VTrak is fully booted up the Power FRU and disk array LEDs will light up green The Controller LED blinks five times once per second goes dark for ten seconds then blinks five times again How do learn more about configuring and using my VTrak Read the V rak User Manual on the software CD It contains detailed information regarding configuration troubleshooting and maintenance of your VTrak Why does VTrak come with a Command Line Utility First to assign your VTrak a Management Port IP address in order for the WebPAM PRO management software to connect to it Second in the event of a network failure you can still access the VTrak The serial cable is connected VTrak is running and used the specified settings but the serial connection does not work What should do now Access your PC BIOS settings and enable the serial port I tried to log into WebPAM PRO but my browser showed the message cannot be displayed What is the problem The browser decided prematurely that WebPAM was not responding Click the Refresh button This action usually brings up the login screen created a Subystem on WebPAM PRO but when I click on it nothing happens What is
22. con Click on the Disk Arrays EB icon 2 3 4 Click on the Disk Array icon 5 Click on the Create LD tab 192 168 10 52 Disk Array Information Settings CreateLD Delete LD Background Activity Scheduler v Disk Array Creation Alias FirstLD Capacity to GB D Maximum Capacity 239 GB RAID Level RAIDS Stripe Block Size 64 KB e 1 Enter an alias name in the field To create a logical drive 2 Enter a capacity and select unit of measure MB GB TB The default value is the available capacity of the disk array You can use this value or any lesser amount 3 Click the Submit button when you are finished The new logical drive appears in the Logical Drive List on the Information tab In order to use this logical drive to read and write data you must partition and format it using the Host PC s operating system Assign a SCSI Target ID The term Target ID refers to the SCSI address of the two channels on the RAID subsystem A SCSI bus has an Initiator such as the SCSI card inside the Host PC and at least one Target such as the Controller and Logical Drives inside the RAID subsystem Each target must have its own address or Target ID number 42 Step 10 VTrak Setup with WebPAM PRO Target IDs can be divided into Logical Unit Numbers LUNs to extend the number of available addresses The default TID settings for both SCSI channels is 0 This setting is adeguate for most
23. de Log out of WebPAM PRO There are two ways to log out of WebPAM PRO e Close your browser window e Click Logout on the WebPAM PRO banner below mete English Y RBR 6 AV t Help After logging out you must enter your username and password to log in again Clicking Logout brings you back to the Login Screen Internet Connection using WebPAM PRO The above instructions cover connections between VTrak and WebPAM PRO over your company network It is also possible to connect to a VTrak from the Internet Your MIS Administrator can tell you how to access your network from outside the firewall Once you are logged onto the network you can access the VTrak using its IP address Please note that only the PC with the SCSI connection can read and write data to the logical drives on the VTrak However other PCs can monitor the VTrak from virtually any location 44 Frequently Asked Questions Frequently Asked Questions What kind of disk drives can I use with VTrak VTrak was designed to use Serial ATA disk drives You can also use Ultra ATA 133 100 66 disk drives with the optional PATA to SATA Adapter available from Promise Technology Can take the disk drives from my UltraTrak put them into the VTrak and keep my logical drive array intact Yes VTrak uses the same logical drive format as UltraTrak Contact Promise Technology to purchase PATA to SATA Adapter for your existing PATA drives Can I use my existing
24. e Server e Video Stream e Transaction Data e Transaction Log 38 Step 10 VTrak Setup with WebPAM PRO Other Click the Update button Or check the Automatic Update box and updates will occur automatically The following parameters display Disk Arrays The number of physical drives in the disk array their ID numbers configurable capacity and the number of logical drives to be created Logical Drives The ID number of the logical drive s their RAID level capacity and stripe size Spare Drives The physical drive ID number of the dedicated hot spare assigned to this disk array 5 If you accept these parameters proceed to the next step If you do NOT accept these parameters review and modify your selections in the previous steps 6 When you are done click the Submit button The new disk array appears in the Disk Array List on the Information tab Proceed to logical drive creation page 42 Advanced Option The Disk Array Advanced Creation option enables you to directly specify all parameters for a new disk array One logical drive will be made automatically when you create the disk array If you select less than the total available capacity you can use the remaining space to create additional logical drives at a later time 192 168 10 48 Disk Array Group Information Create j Delete Disk Array Creation Disk Array Name Initialize Logical Drive Available FirstDA Qu
25. elow Add a Subsystem VTrak page 34 Access a Subsystem VTrak page 34 Create a Disk Array page 36 Create a Logical Drive page 42 Assign a SCSI Target ID page 42 Log out of WebPAM PRO page 44 Internet Connection using WebPAM PRO page 44 onoga Bye N sa Log in to WebPAM PRO 1 Launch your Browser 2 Inthe Browser address field type in the IP address of the PC Server where you installed WebPAM PRO as explained below Do not type the VTrak s IP address Ifyou did not choose the External Security option during WebPAM PRO installation use the Regular connection If you chose the External Security option during WebPAM PRO installation use the Secure connection Regular Connection e WebPAM PRO uses an HTTP connection http e Enter the PC Server s IP address 192 168 10 46 Where you installed WebPAM Enter the Portnumber 220000 ee eeee 8080 e Add to launch WebPAM PRO 00 00085 promise Together your entry looks like this http 192 168 10 46 8080 promise Secure Connection e WebPAM PRO uses a secure HTTP connection https Enter the PC Server s IP address 192 168 10 46 Where you installed WebPAM e Enter the Port number a 8443 e Add to launch WebPAM PRO a promise Together your entry looks like this 31 VTrak 15110 12100 8110 Quick Start Guide https 192 168 10 46 8443 promise
26. ich provide product information updates for the most efficient service and support If you decide to contact us please have the following information available e Product model and serial number e BIOS and driver version numbers e A description of the problem situation e System configuration information including motherboard and CPU type hard drive model s SATA ATA ATAPI drives amp devices and other controllers 48 Contact Technical Support Technical Support Services Promise Online Web Site North amp South America E mail Support http www promise com technical documents drivers utilities etc support promise com Fax Technical Support 408 228 1097 Attention Technical Support Phone Technical Support 408 228 1400 option 4 7 30 5 30pm M F Pacific Standard Time If you wish to write us for support Promise Technology Inc Attn Technical Support 580 Cottonwood Drive Milpitas CA 95035 USA Europe Africa Middle East E mail Support support promise nl Fax Technical Support 31 0 40 256 9463 Attention Technical Support Phone Technical Support 31 0 40 235 2600 8 30 5 00pm The Netherlands Time If you wish to write us for Promise Technology Europe B V support Attn Technical Support Luchthavenweg 81 125 5657 EA Eindhoven The Netherlands E mail Support support de promise emea com Fax Technical Support 49 0 2
27. ick Initialization v Selected CHE 1 GB CH 81 GB CHS 81 GB CH10 3 GB CH11 81 GB CH15 1 GB Physical Drives CH3 119 GB CH4 159 GB CH8 119 GB G CH12 159 GB EJ To create a new disk array er 39 VTrak 15110 12100 8110 Quick Start Guide 1 Enter a name for the disk array in the field provided 2 Check the box to enable initialization if desired If you checked the initialization box select the type of initialization from the dropdown menu e Quick Erases the reserve sectors of the physical drives being added to the disk array e Full Erases all sectors of the physical drives being added to the disk array 3 Highlight physical drives you want in the disk array from the Available list and press the gt gt button to move them to the Selected list You can also double click them to move them 4 When you are done click the Next button 192 168 10 48 Disk Array Group Information Create Delete Disk Array Creation Alias RAID Level RAIDS w Capacity 100 GB w Maximum Capacity 357 GB Stripe 64 KB v EI 5 Choose a RAID level from the dropdown menu The choice of RAID levels depends on the number of physical drives you selected 6 Specify a Capacity and the unit of measure MB GB TB This value will be the data capacity of the first logical drive in your new disk array If you specify less tha
28. k Start Guide Why do the Rebuild Synchronize Expand and Convert operations take so long compared to moving data When data is moved the operation consists of reading writing and checking one or more files Rebuild Synchronize Expand and Convert involve reading writing and checking all the logical block addresses or individual data blocks on each disk drive Plus your disk array remains available while these operations take place These added requirements increase complexity and take more time How can be sure everything is working OK on the VTrak VTrak has several LEDs on the front to monitor the status of power field replaceable units FRUs and disk arrays When these are green VTrak is functioning normally What happens if a disk array goes critical On the front of VTrak the disk array LED turns amber and an audible alarm sounds This condition is described in Chapter 4 of the V rak User Manual on the Software CD Can VTrak run using just one power supply Yes it is possible to run VTrak on a single power supply There are two power supplies so that VTrak will continue running if one of the power supply fails But deliberately leaving one power supply off negates this advantage Always switch on both power supplies Contact Technical Support Promise Technical Support provides several support options for Promise users to access information and updates We encourage you to use one of our electronic services wh
29. ly created Subsystem looks like this 7 1921681048 a VTrak 15110 iS SCSI Management Network Management Service Management PM Controllers EE Enclosures Disk Arrays iri Spare Drives E Logical Drive Summary 192 168 10 48 Subsystem Information information Lock Operations Subsystem Health MP PDM Settings amp Subsystem Information Product VTrak 15110 ua Each Subsystem VTrak is identified by an 8 icon and its IP Address Below it the VTrak Subsystem EB icon appears A Subsystem is made up of Ka SCSI Management SCSI TIDs B Network Management Management port connection 34 Step 10 VTrak Setup with WebPAM PRO ITT Service Management SNMP Telnet and CIM services Controllers RAID Management on VTrak Enclosures Power supplies cooling cache battery circuit cards Disk Arrays Creation and management of disk arrays and logical drives Spare Drives Physical drives assigned as global or dedicated hot spares Se Qh s Logical Drive Summary A list of all logical drives in this enclosure regardless of the disk array to which they belong If you do not see these details in the Tree View it means your network connection to VTrak is not working Restore your connection before proceeding If you do not see anything lower your browser s security settings 35 VTrak 15110 12100 8110 Quick Start Guide Create a Disk Array A disk a
30. n disk array s maximum capacity the remainder will be available for additional logical drives which you can create later 7 Specify a Stripe size from the dropdown menu 4 8 16 32 and 64 KB are available 64 KB is the default 8 Click the Next button The Creation Summary lists the disk array information you specified 40 Step 10 VTrak Setup with WebPAM PRO D S E Information Create w Delete Disk Array Creation Summary Disk Array Alias FirstDA Number of Physical Drives 4 Physical Drive Slot Nos 34 8 12 Configurable Capacity 100 GB Free Capacity 257 GB New Logical Drives Alias RAID Level Capacity Stripe Sector FirstD 5 100 GB 64 KB ESE 9 If you accept these parameters proceed to the next step If you do NOT accept these parameters review and modify your selections in the previous steps 10 When you are done click the Submit button The new disk array appears in the Disk Array List on the Information tab Proceed to logical drive creation next page 41 VTrak 15110 12100 8110 Quick Start Guide Create a Logical Drive When you create a disk array see page 36 you automatically create one logical drive also If the initial logical drive used less than the full capacity of the disk array you can create additional logical drives from the same disk array To access the Disk Array Create LD tab 1 Click on the Subsystem g icon in Tree View Click on the VTrak 54 i
31. n use for each RAID level Are disk arrays on VTrak limited to 2 199 terabytes No The 2 199 TB disk array size limit does not apply to VTrak Check whether your operating system supports disk arrays over 2 199 TB If disk arrays can exceed 2 199 TB on VTrak why can t expand my disk array beyond 2 199 TB The problem is a limitation of the Operating System and the number and size of LBA sectors it can manage See Chapter 7 of the VTrak User Manual for more information and your options for disk array expansion The CLU WebPAM PRO and VTrak documentation use the term logical drive where earlier Promise products use the term array Why did this change happen A disk array is an organized collection of physical disk drives Logical drives are made from disk arrays A logical drive is the entity that your operating system recognizes as a single volume as if it were a single disk drive Promise separated the disk array and logical drive functions in order to provide more RAID management options I have two UltraTraks and use WebPAM to monitor them Can I use my existing WebPAM setup to monitor the VTraks also No Install WebPAM PRO from the VTrak Software CD The VTrak has no LCD panel How can set it up and create disk arrays There are two ways to set up VTrak and create disk arrays using WebPAM PRO or the Command Line Utility See the V rak User Manual for more information 47 VTrak 15110 12100 8110 Quic
32. nnection Enables the Command Line Utility CLU on your PC to monitor and control VTrak Management Port Connector y ii lt Mgmt RS 232 Serial Connector 10101 Figure 19 VTrak 15110 Management Port Connector RS 232 Serial Connector 10101 Figure 20 VTrak 12110 8110 Caution Do not attempt to connect an Ethernet cable regular or cross over directly between the VTrak and your PC This is a network connection and requires a hub or switch Step 7 Connect the Power Macintosh Users Ifyour Host PC is an Apple Macintosh you do not have the RS 232 serial port needed to set up a Management connection Obtain the following items to make a serial connection e A USB to DB 9 serial converter e Terminal emulation software Several manufacturers offer USB to DB 9 serial converters and cables For terminal emulation software go to http homepage mac com dalverson zterm Download and install the ZTerm software onto your system Step 7 Connect the Power Plug the power cords into the power connections on both power supplies When the power is switched on the LEDs on the front of the VTrak will light up FRU Disk Array SCSI 1 SCSI 2 Controller Power Status Status Activity Activity Heartbeat i S V VTrak 15110 Displays Power FRU Status
33. oose the parameters for a new disk array by specifiying the characteristics you want With this method you can create multiple logical drives at the same time you create your disk array However all of the logical drives will be the same 37 VTrak 15110 12100 8110 Quick Start Guide Information Create Delete Disk Arrays Redundancy 7 Capacity E Performance M Spare Drive M Number of Logical Drives i Application Type File Server v Automatic Update M G Disk Arrays Number of Physical Drives 9 Physical Drive Slot Nos 256789101114 Configurable Capacity 804 GB Number of Logical Drives 1 Logical Drives RAID Level Capacity Stripe Block Size 1 RAID 50 804 GB 64 KB Spare Drives Physical Drive Slot Nos 3 S To create a new disk array 1 Check the boxes to select any one or combination of the following e Redundancy The array will remain available if a physical drive fails e Capacity The greatest possible amount of data capacity e Performance The highest possible read write speed Spare Drive A hot spare drive 2 In the Number of Logical Drives field enter the number of logical drives you want to make from this disk array The maximum possible number of logical drives appears to the right of this field 3 From the Application Type menu select an application that best describes your intended use for this disk array Fil
34. rak 15110 User Manual 19 VTrak 15110 12100 8110 Quick Start Guide Set IP Addresses and Subnet Mask This procedure is required for a network connection to the VTrak In order for the network connection to work you must set the IP addresses of the Management Port and Gateway and set the Subnet Mask You can enable DHCP or make the settings manually If you do not plan to use a network connection you can skip to the next procedure Caution Use of the DHCP feature on VTrak can result in losing network connection to the VTrak after a shutdown or power failure For this reason Promise recommends a static IP address To enable DHCP From the Main Menu press 5 and Enter to access Network Management 2 From the Network Management menu press 1 and Enter to access the Management Port menu 3 Press 1 and Enter to access DHCP 4 Press Y and Enter to enable DHCP on VTrak 5 Press Enter again to return to the Management Port menu To make settings manually 1 From the Main Menu press 5 and Enter to access Network Management 2 From the Network Management menu press 1 and Enter to access the Management Port menu The Management Port settings display Management Port IP Address 10 0 0 2 Subnet Mask 255 0 0 0 Gateway IP Address 0 0 0 0 Telnet disabled TFTP Server IP Address 0 0 0 0 SNMP Name Sonoma SNMP Location Promise Network Management 1 Management Port 2 Telnet 3 TFTP Server 4 SNMP
35. rray is a collection of physical drives in a RAID Logical drives are made from disk arrays To access the Disk Array tab 1 2 3 4 Click on the Subsystem 8 icon in Tree View Click on the VTrak ag icon Click on the Disk Arrays EB icon Click on the Create tab There are three ways to create a new disk array Automatic Creates a new disk array following a default set of parameters Makes one logical drive automatically Express You choose the parameters for a new disk array by specifiying the characteristics you want You can create multiple logical drives at the same time however they will all be identical Advanced You directly specify all parameters for a new disk array Makes one logical drive automatically You can create additional logical drives at a later time Information Create Delete Configuration Method O Automatic Configuration User has no choice All logical drives are same O Express Configuration User has some choices All logical drives are same Advanced Configuration User has full selection Each logical drive can be different ag Click the radio button of the method you want then click the Next button Information Disk Array Automatic Configuration Device ID Express Configuration Status Configurable Capacity Free Capacity Create Delete Advanced a Or select one of these methods from the dropdown menu in the Create tab
36. software CD into your CD ROM drive Open a Terminal Console window Navigate to the Solaris folder on the CD Type Is and press enter to verify the name of WebPAM installer file oak won Type sh webpam bin use the actual file name and press Enter to begin installation The first WebPAM PRO installation dialog box appears as shown on the next page 25 VTrak 15110 12100 8110 Quick Start Guide Installation Under All Supported Operating Systems continued In the following examples the Windows install screens are shown Linux install screens have a slightly different appearance but the information choices and actions reguired are exactly the same Promise WebPAM Introduction Introduction InstallAnywhere will guide you through the installation of Promise wiebPAM Itis strongly recommended that you quit all programs before continuing with this installation Click the Next button to proceed to the next screen If you want to change something on a previous screen click the Previous button You may cancel this installation at any time by clicking the Cancel Web PAM PIR suton 1 Promise WebPAM License Agreement Introduction Installation and Use of Promise WebPAM Requires Acceptance of A License Agreement the Following License Agreement s OEM SOFTWARE USAGE AND DISTRIBUTION LICENSE zj AGREEMENT IMPORTANT By opening this package or installing distributing
37. there is no SCSI in SCSI out Caution To prevent possible damage to the VTrak or your Host PC ensure that the power to both units is OFF before connecting the SCSI cables Important VTrak has two SCSI channels When you attach a SCSI cable to the connector of one channel be sure to attach a terminator to the other connector of the same channel The VTrak has four 68 pin VHDCI SCSI connectors and two separate SCSI channels These connectors are used in one of five ways Configuration 1 One VTrak one Host PC one SCSI HBA card Configuration 2 One VTrak one Host PC two SCSI HBA cards Configuration 3 One VTrak two Host PCs one SCSI HBA card in each e Configuration 4 Two or more VTraks one Host PC one SCSI HBA card daisy chain Configuration 5 Two VTraks one Host PC two SCSI HBA cards VTrak 15110 12100 8110 Quick Start Guide Configuration 1 One VTrak one Host PC one SCSI HBA card O N SCSI Terminate a S SCSI HBA Card SCSI Cable Connect to either channel 1 or 2 Host PC Figure 9 VTrak 15110 OG O SCSI Terminator Ou L SCSI HBA Card T scsi Cable Connect to either channel 1 or 2 Host PC Figure 10 VTrak 12110 8110 Attach the SCSI cable to either of
38. ts disk arrays Because it works over your network it can monitor and control multiple VTraks WebPAM PRO consists of two components e Utility Server WebPAM PRO software you install CIMOM Agent WebPAM PRO component preinstalled on the VTrak Utility Server Installation Locations When you install WebPAM PRO you are installing the Utility Server Where you install WebPAM PRO depends on your management connection If you plan to use the VTrak Management network port there are three possible locations A networked PC A network file server The Host PC Installation Guidelines When you install WebPAM PRO ona network follow these rules Install the Utility Server only on a PC or Server that is permanently connected to your network Install only one instance of the Utility Server on your network Operating System Support On the PC or server where you install WebPAM PRO Promise Technology recommends Windows 2000 Windows XP Professional Windows 2003 e RedHat Linux SuSE Linux Mac OS X Solaris 9 The Utility Server supports these operating systems Choose one of them to take full advantage of all the features of WebPAM PRO 22 Step 9 Install WebPAM PRO Software CIMOM Agent VTrak ships from the factory with a CIMOM agent installed Oo U Laptop PC Desktop PC with Internet with Internet browser browser
39. u can also use Parallel ATA PATA disk drives with the optional SATA to PATA adapters available from Promise Technology Install all drive carriers into the VTrak to ensure proper airflow even if you do not populate all the carriers with disk drives Refer to Chapter 2 of the V7rak User Manual for diagrams showing how the drive slots are numbered Caution Be sure to install the counter sink screws supplied with the VTrak Use of other types of screws can damage the adjacent drives PATA to SATA PATA Drive Adapter Mounting Holes o 00 o 22e SATA Drive Mounting Holes Figure 5 VTrak 15110 Drive Carrier mounting holes VTrak 15110 12100 8110 Quick Start Guide PATA to SATA PATA Drive Adapter Mounting Holes KO Counter sink screws only H WARNING 4 06 O SATA Drive Mounting Holes Figure 6 VTrak 12110 8110 Drive Carrier mounting holes Serial ATA Disk Drives Serial ATA Disk Drive Figure 7 SATA Disk Drives mount at the front of the carrier A VTrak 15110 carrier is shown above The VTrak 12110 8110 carrier is similar Step 3 Install Disk Drives Parallel ATA Disk Drives Parallel ATA Disk Drive PATA to SATA Adapter Figure 8 PATA Disk Drives reguire a PATA to SATA adapter A VTrak 15110 carrier is shown above The VTrak 12110 8110 carrier is similar Set the jumpers on the PATA drives to master Obtain PATA to SATA
40. y your own certificate for the webserver And and if possible verify certificate by certificate authority like Verisign or Thwate See your MIS Administrator for guidance Click the Next button when you have made your choice 27 VTrak 15110 12100 8110 Quick Start Guide 4 When the Utility Server Information screen appears below enter the requested network addresses E Promise WebPAM Utility Server Information A Introduction License Agreement A SSL Security Options Email Server This field designates the email server through p N which the email messages will be serviced through Utility Server Information example mail domain com Please enter the requested information into the fields below Email Sender This field identifies the origin of the WBEM email notification features example raidsystem domain com Email Server mail promise com Email Sender RAIDSystem promise corm Cancel J Previous Next X You must enter correct information for Email Server and Email Sender or the installation will not proceed Email Server Type in the name of your company s email server Email Sender Type in the email address of the person responsible for maintaining the RAID This address will be the return address on all email notifications sent from the Utility Server to all recipients Click the Next button when you are finished 28 Step 9 Install WebPAM PRO Software 5 When the
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