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HP9817 Hardware Support Document

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1. N N N N m khi gg a pl pd Table 9 4 Internal Cable Assemblies Total Quantity Description Ac Cable and Power Receptacle Dc Cable LED Cable Table 9 5 External Cable Assemblies Total Quantity Description Keyboard Cable Video Cable HP IB Cable Table 9 6 Labels Total Quantity Description Identification Label Front Panel Label Power Matrix Label 74 Replacement Parts Table 9 7 Fasteners Check HP Part Number Total Quantity Description 8 0515 0211 M3X0 5 6 0515 0219 M3X0 5 4 0515 0407 M3X0 5 2 0535 0031 Hex Nut 6 0624 0458 Screw 8 16 LEDs 0000 0000 0000 0600 0000 0000 0000 oeoc 0000 0000 0000 0000 o eX XXXX 0000 0000 6000 0006 0000 0006 6000 0000 0000 6006 6000 6000 0000 00090 0006 0060 00060 0800 0000 6000 0000 0000 0000 0000 eceX XXXX Reference 75 Boot ROM Error Codes Hexadecimal Equivalent 00 44 52 54 5E 5F 60 to 7F 69 81 83 84 89 8A 8D 92 94 98 9E 9F AO to BF FF Probable Failure No Failure Detected Top RAM Failed Test No Keyboard DTACK No HP IB DTACK No Alpha DTACK No Graphics DTACK I O Card at XXXXX no DTACK No RS 232 DTACK CPU Failed Boot ROM Failed Checksum Top RAM Failed Test RAM Failure Insufficient RAM ROM Operating System Failed Checksum Keyboard Processor Failed HP IB Failed DMA Card Failed Alpha Failed Graphics Failed I O Card at XXXXX Fa
2. The supplying division ships the programmed PROM to the field office The Customer Engineer installs the PROM in the computer Replacement Parts 71 Top Shroud 09817 64104 09817 64103 Top Cover Early Production Top Plate 09817 04104 SP 0515 0407 1410 1207 Voltage Select Wheel 2110 0686 2110 0687 Fuse Holders 7101 0591 YO Cover Plate 2110 0055 Line Fuse 4ANB 09817 80000 ID PROM 09817 61600 Ac Cable and Power Receptacle neonate sen 09817 41201 ea VO Card Guide 5041 1203 On Off Pushbutton 09817 40100 09817 67901 Baffie Speaker Assembly 09826 66524 256K Byte Memory 98204 66577 Graphics Interface 98204 66578 Alpha Interface a Ng Power Supply Guide 09817 61601 Dc Cable 2110 0520 Internal Fuse 09817 64105 Rear Panel Assembly 09817 66563 YO Connectorboard 09817 66511 Processor Board 0624 0458 0403 0302 09817 04102 Front Sub Panel LEG Board Guide So 0403 0427 Rear Foot 0515 0211 09817 60100 Base Assembly lt Q og ano 09817 84002 Front Panel Label 09817 61602 09817 60201 09817 47700 LED Cable Front Panel Assembly Light Pipe 1400 0560 LED Clamp Figure 9 1 Exploded View 72 Replacement Parts Table 9 1 9817 Assemblies Check HP Total Repair Digit Part Number Quantity Description Status 7 09817 66511 Processor Board Exchange 6 09817 66552 Power Supply Non exchange 9 09817 6656
3. 5 Turn the computer on and observe the self test LEDs If the LEDs go through to 00 all off reinstall the remaining accessory cards one at a time turning the computer off before each one 6 Turn the computer on and observe the LEDs during self test after installing each card The card which prevents self test from running through to 00 is defective 7 If the LEDs do not go through to 00 recheck fuses F2 to F4 If they are all okay the RAM card is probably defective Try a different RAM card 8 If more than one fuse is open the I O connectorboard is defective If only one fuse is defective move the RAM card to a different non adjacent slot Turn the computer on for a few seconds then check the two good fuses If they are both good the connectorboard is defective If one is open the RAM card is defective Troubleshooting and Diagnostics 57 Remove All Cards from Backplane Check or Swap Processor Fuses F2 4 on I O Board was Connectorboard Defective Yes st LED 44 DNO Defective I O di pag Connectorboard Do No Swap LEDs 44 Processor Board Yes Replace Top 16K of RAM in Computer Yes Do Yes Re install Do No Last Card LEDs 00 Cards One LEDs 00 Installed is ata Time Defective No Recheck Fuses F2 4 on I O No Defective I O Connectorboard Connectorboard Yes Defective RAM Card Figure 8 5 Live Unit Flowchart 58 Troubleshooting and Diagnostics Turn on Self test
4. F1 Speaker Front Panel LED Keyboard Connector Processor 10 Board RS 232 11 Connector 36 Pin Figure 12 2 Power Distribution Diagram Diagrams 81 Check Fuses F2 4 on I O Connectorboard Refer to Procedure No Determine Yes Whether Problem is Confined to External Cards Does Self Test Run Turn Refer to Dead Unit Procedure Computer No Yes Disconnect Does No Front Panel Yes Does Fan Check B t ROM Fan Run LED Light Fan Run Vdc on Fan an Terminal Yes Check Fuse F1 on VO Connectorboard Defective Fan No A Unplug I O Fuse Disconnect Defective Connectorboard Okay Processor Board Processor from Power i Replace Fuse Board Supply J2 Disconnect Front Operate Check 14V Panel LED 4 Computer in Cable J2 Check Vdc on Check Fuse Pin 8 LED Terminal Defective I O Connectorboard Defective LED No Unplug VO Connectorboard from Power Supply J2 Check 5V in Cable J2 Pin 1 Defective Power Supply Figure 12 3 Initial Troubleshooting Flowchart 82 Diagrams Check that Computer is Plugged in Check Line Voltage Switch for Correct Setting Check Line Fuse Good and Correct Value Defective Power Supply No Operate Computer Turn off Fuse Open ves Defective ac Cable Check Fuse Yes Replace Fuse T
5. The turn on self test is a troubleshooting tool which can be used to test a unit which can execute some instructions but still fails to operate properly This means that the power supply processor CPU bus boot ROMs and at least the first 16K bytes of RAM are functioning If any of these are not known to be functional refer to the initial troubleshooting procedure and flowchart The turn on self test checks many portions of the computer and produces error and status mes sages on the CRT It also displays error codes on the self test LED display located on the rear edge of the processor board and annunciates the seven least significant digits of the error code on the speaker Self test LEDs Location The LEDs are read from back to front The speaker represents a O with a low pitched beep and a 1 with a high pitched beep Self test starts by turning all of the self test LEDs on then quickly turning them off from back to front It then starts the tests of individual sections If this routine does not occur not enough hardware is operating for the self test to be meaningful Refer to the initial troubleshooting proce dure Troubleshooting and Diagnostics 59 Self test can be made to run continuously This is accomplished by enabling the CST switch on the processor board Continuous Self test LA Position CST Switch Location Self test Sequence The self test consists of a sequence of tests which check individual sections of
6. 5 Floor Sun Hung Kai Centre 30 Harbour Road Wanchai Phone 5 832 3211 JAPAN Kanagawa SAGAMIHARA Yokogawa Hewlett Packard 1 27 15 Yabe Sagamihara Kanagawa 229 Phone 427 59 1311 Osaka Shi OSAKA Yokogawa Hewlett Packard Ltd Chuo Bldg Nishinakajima 5 4 20 Yodogawa ku Osaka Osaka Shi 532 Phone 6 304 6021 Suginami ku TOKYO Yokogawa Hewlett Packard Ltd 3 29 21 Takaido Higashi Tokyo Suginami ku 168 Phone 3 331 6111 MEXICO MEXICO CITY Hewlett Packard Mexicana SACV Avenida Periferico Sur 6501 Col Tepepan Xochimilco Mexico City DF16020 Phone 905 676 4600 SINGAPORE SINGAPORE Hewlett Packard Singapore Ltd 6th Floor Inchcape House 450 452 Alexandra Road Singapore 0511 Phone 5 631 788 TAIWAN TAIPEI Hewlett Packard Far East Ltd Bank Tower 5th Floor 205 Tun Hwa North Road Taipei Phone 2 751 0404 VENEZUELA CARACAS Hewlett Packard Venezuela C A Edificio Segre 2Y3 3a Transversal Los Ruices Nort Caracas 1071 Phone 2 239 4133 Figure 1 1 Field Repair Centers 6 Product Description NORTH AMERICA CANADA Alberta EDMONTON Hewlett Packard Canada Ltd 11620A 168th Street Edmonton Alberta TSM 319 Phone 403 452 3670 British Columbia VANCOUVER Hewlett Packard Canada Ltd 10691 Shellbridge Way Richmond British Columbia Vox 2W8 Phone 604 270 2277 Ontario TORONTO WEST Hewlett Packard Canada Ltd 6877 Goreway Drive Mississauga Ontario 1 4V 1M
7. 67 68 Troubleshooting and Diagnostics I O Tests The I O section is made up of these assemblies 09817 69511 Processor board 09817 66561 I O Connectorboard External I O cards All of these boards are exchange boards except the connectorboard The I O tests check the internal HP IB interface and all external interfaces The internal RS 232 interface is treated as an external interface located at select code 9 If any interface hardware fails the test one of these failure codes will be displayed LED Display CRT Message Probable Cause What to Do 1001 0100 HP IB Failed Defective HP IB Hardware Replace Processor Board 0101 0100 HP IB Missing Defective I O Select Hard ware 101P QRST HP9862X at SC Failed Defective I O Card at select Replace I O Card at select code SC PQRST is the code SC binary form of select code SC 011P QRST HP9862X at SC Missing Defective Processor or I O Replace Connectorboard Board at select code SC Replace Processor Board ALWAYS TURN THE COMPUTER OFF BEFORE CONNECTING OR DISCONNECTING INTERFACE CABLES Replacement Parts 9 Introduction This chapter contains part number information for the HP 9817 Computer This information is listed in the following manner 1 Electronic Assemblies 2 Miscellaneous Parts 3 Cable Assemblies 4 Labels 5 Case Parts 6 Fasteners The part number information is presented in this manner Parts may be ordered from Corporate
8. 9817 computer Each section presents a flowchart and procedure for troubleshooting the computer to a specific level The various sections of the chapter cover Initial Troubleshooting Procedure This section covers how to quickly determine what level to start at It tells you which procedure to start with rather than going through each procedure until the problem is diagnosed Dead Unit Procedure This section covers troubleshooting a unit which will not power up at all Dead units typically have problems in the power supply Live Unit Procedure This section covers troubleshooting a unit which has correct power supply voltages but will not execute any instructions Live units typically have problems with the processor boot ROM RAM or CPU bus Turn on Self Test This section covers troubleshooting a unit which can execute at least some instructions but has a problem accepting storing or outputting data Table 8 1 lists the equipment needed to troubleshoot the HP 9817 Table 8 1 Troubleshooting Equipment HP Part Number Description 3476B Multimeter 43 44 Troubleshooting and Diagnostics Initial Troubleshooting Procedure The different levels of troubleshooting require different portions of the computer to be functional Here is a summary of the functions needed by each procedure Procedure What MUST Operate Properly Dead unit Nothing Live unit Power supply Turn on self test Power supply processor first 16K RAM
9. Paced Hardware Training Guide 35721 90004 HP 35721A B C Service Manual 10 Product Description Miscellaneous Manual Part Number Description 98204 90001 HP 98204B Composite Video Card Installation Note 98257 90000 HP 98257A RAM Card Installation Note 98620 90001 HP 98620A B DMA Card Installation Note 98622 90000 GPIO Installation Manual 98623 90000 BCD Installation Note 98624 90000 HP IB Installation Note 98625 90000 Disc Interface Installation Manual 98626 90000 RS 232 Installation Manual 98627 90000 Color Video Interface Installation Manual 98628 90001 HP 98628 98691 Datacomm Installation Manual 98630 90000 HP 98630A Breadboard Installation Manual 98635 90000 HP 98635A Floating Point Math Card Installation Note Site Preparation and Requirements 2 Site Preparation Site preparation requirements for the HP 9817 computer are Environmental Class B or higher No site prep needed Otherwise Upgrade site to Class B Class B Specifications Class B specifications are designed for commercial and industrial environments that is light or medium industrial and commercial manufacturing facilities suitable for occupancy by operating personnel on a full time basis without benefit of air conditioning or other protective measures This kind of environment is expected to fall within the specifications in Table 2 1 If any parameter falls outside the specification steps must be taken to ensure that the comput
10. Required block in Table 1 1 2 If the total power required is greater than 56 26 W or the power drawn at any given voltage exceeds the value for that level you must a Change the type number of accessories b Add an HP 9888A Expander or 3 Recalculate the power required versus power available Table 1 1 Power Requirements Calculation Table Power Supply Voltage Backplane Maximum accessory 1 accessory 2 accessory 3 accessory 4 accessory 5 accessory 6 Total power required HP 9817 power available 56 26 W 8 Product Description Product HP 9888A HP 13264A HP 13265A HP 13266A HP 98028A HP 98204B HP 98204B HP 98253A HP 98254A HP 98255A HP 98256A HP 98257A HP 98259A HP 98601A HP 98601A HP 98602A HP 98604A HP 98620A HP 98621A HP 98622A HP 98623A HP 98624A HP 98625A HP 98626A HP 98627A HP 98628A HP 98629A HP 98629A HP 98630A HP 98635A HP 98640A HP 98644A HP 98691A Description Bus Expander Data Link Pod Modem Current Loop Pod Res Mgmt MUX Video w o Graph Video w Graphics EPROM Prog 64K byte RAM EPROM Card 256K byte RAM 1M byte RAM 128K byte Bubble BASIC 2 0 ROM BASIC 1 0 ROM BASIC 2 1 ROM HPL 2 0 ROM DMA Controller BASIC 1 0 Opt 1 GPIO Interface BCD Interface HP IB Interface Disc Interface RS 232 Interface Color Interface Datacomm Interf Resource Mgmt w o 98028A Resource Mgmt w 98028A Breadboard Card Floating Point A D Card Serial Load Card Progr D
11. Unit Procedure A dead unit is one which does not appear to function at all Power Supply The power supply consists of an ac power receptacle and voltage select switch a switching ac to dc converter post regulators and a dc powered cooling fan The converter is contained on the power supply board The post regulators are mounted on the I O connectorboard The fan is mounted on the rear panel The power receptacle and voltage select switch protrudes through the rear panel but is actually mounted on the chassis The assemblies and components included in the power supply are pointed out in Figure 8 2 Here is a list of the power supply assemblies 09817 66563 09817 66552 09817 64105 09817 61600 09817 61601 I O connectorboard Power supply board Rear panel includes fan Power receptacle and voltage select switch DC Cable All of these are non exchange items VO Connectorboard Rear Panel Power Receptacle TYN TA Figure 8 2 Power Supply Assemblies Troubleshooting and Diagnostics 51 Troubleshooting a Dead Unit Nearly all dead units have at least one of these basic problems e Defective components e Improperly adjusted supply voltages e Voltage select switch in wrong position e Loose mechanical connections Use the following procedure to isolate the problem to one of those possibilities If a component is defective the procedure indicates which assembly should be replaced to eliminate the problem Refer
12. a board with a starting address of FB0000 FB in binary is 11111011 Thus the switch setting of the defective board would be FERRER FREE if a 256K RAM card or if a 1M RAM card Locate the board with this switch setting Troubleshooting and Diagnostics Keyboard Test The keyboard section is made up of these assemblies 09817 69511 Processor board 46020 Keyboard 46020 60001 Keyboard Cable It is an exchange assembly Keyboard Test The keyboard electronics are located on the keyboard and the processor board The keyboard test only checks the electronics mounted on the processor board If the electronics fails the test one of these messages will appear on the CRT LED Display CRT Message Probable Cause What to Do 1001 0010 Keyboard Failed Defective Keyboard Hard Replace Processor Board ware 0101 0010 Keyboard Missing Defective I O Select Hard ware The keyboard test checks the keyboard electronics located on the processor board It does not check the electronics on the keyboard or the keyswitches To check these areas load a language system and press any suspected key or combination of keys If the keyboard test passes but some keys do not register correctly the problem probably lies in the keyboard or cable To decide which make note of keys which are incorrect If the same key or keys are repeatedly incorrect the keyboard is probably defective Otherwise the cable is probably defective
13. and unregulated 14 and 14 Vdc Post regulators physically mounted on the I O connectorboard convert the 14 Vdc to 12 Vdc and the 14 Vdc to 12Vdc The fan operates on the 5 and 14 V lines Figure 5 1 is a diagram of the distribution paths for ac and dc power 22 Functional Description Address Information Decimal Approx 16M Bytes Memory Mapped I O 8M 800000 External I O 6M 600000 Internal YO 4M 400000 16M 1 256K Hex FFFFFF Ram 9M 900000 8M 800000 6M 600000 4M 400000 System ROM 003FFF Boot e 0 000000 External Address Format 23 22 21 20 19 18 17 16 15 14 13121110 9 8 7 6 54321 O 1 1 eo I O Register Select Standard Select Codes Internal External O Not Used 8 HPIB 20 Data Comm 1 CRT Alpha 9 RS232 2 KYBD amp CLK 10 3 Graphics 11 BCD 4 Flex Disc 12 GPIO 5 13 6 DMA 14 Disc Intrfc 7 HPIB 31 Figure 5 1 HP 9817 Memory Map Functional Description 23 Power Power Supply Connection CPU Internal HP IB MMU Internal RS 232 Data Bus Multiplexer Addresses Keyboard Controller 76494 Synthesizer ac ID PROM To Keyboard Self Test LEDs YO Connectorboard CES B Regulator Regulator HP HIL Controller Speaker Driver Processor Board Speaker Front Panel LED Keyboard m Connector rocessor 10 Board RS 232 11 Connector 36 1 O Slots Pin F kong raga de VOC Figu
14. chart LEDs 0000 0000 0000 0000 00060 0000 00060 0000 0000 0000 0000 0000 c eX XXXX 0000 000 60000 0006 0000 0060 0000 0600 0000 6000 0000 0000 0000 0600 0000 0000 0000 0800 0006 000 00060 0000 0000 0000 eceX XXXX Hexadecimal Equivalent 00 44 52 54 5E 5F 60 to 7F 69 81 83 84 89 8A 8D 92 94 98 9E 9F AO to BF FF Boot ROM Error Codes A filled circle represents a lit LED Probable Failure No Failure Detected Top RAM Failed Test No Keyboard DTACK No HP IB DTACK No Alpha DTACK No Graphics DTACK O Card at XXXXX no DTACK No RS 232 DTACK CPU Failed Boot ROM Failed Checksum Top RAM Failed Test RAM Failure Insufficient RAM ROM Operating System Failed Checksum Keyboard Processor Failed HP IB Failed DMA Card Failed Alpha Failed Graphics Failed YO Card at XXXXX Failed LEDs Never Accessed Troubleshooting and Diagnostics 61 If the self test generates error messages a hardware problem exists The defective section is What to Do Check RAM Addressing Replace Processor Board Replace Processor Board Replace Video Interface Replace Video Interface Replace I O Card at Select Code XXXXX Replace Processor Board Replace Processor Board Replace Processor Board Check RAM Addressing Replace Processor Board Check RAM Addressing Replace Processor Board Check RAM Addressing Replace Processor Board Replace ROM Operatin
15. hk oct ied Sethe RR RIEN I ea 5 Service Center Reparto eee Batam awe 5 Customer Repair pas de 5 Backplane Power Lino cere wie eed hiya had Cae NA A Be Gane dns gel 7 User DOCman ala ad Wea GA eens 9 BASIC nia AB i E Lian 9 A A iaia a NR HN RA 9 Service Documentation n ouaaa ra Lin ear 9 MiscellanicoUss es a an A a o yb bey aaah a Lei 10 Chapter 2 Site Preparation and Requirements Site Preparan __w ET aia lied 11 Class B Specifications ene O ox bates e A a ka Nha eae wes 11 Mn coat tale Ges nd pensio A possi leali aalas Na os dc 11 NA a Ni 11 NAIG AA AA AA II IA tale See 12 Shock non operating boa GA aha PA nak ai GON LA 12 Altitude en asias bL data amp do DD A O Mo ed daa AnG O AA 12 Manspona ona aer barsa Ka AG dL oR We 12 Power Requirements oou isti oro a aia ae ana 13 Chapter 3 Installation and Configuration oo 15 Chapter 4 Preventive Maintenance COM tias RR ESA ela ASS A CGA 17 Chapter 5 Functional Description ao RETTE AEE A II E ES 19 Processor Board esr nner a dida 19 VO Connectorboard ic DA binge a aa GW YU GO a 21 Chapter 6 Removal and Replacement ias a A ta Wig ae BL ER ea Y A kl Hul 25 Top Cover Removal eU e a E ea 29 Front Panel Removal derrama e DG eee 31 Power Supply Removal seccatid Na siLa weds 32 Rear Panel Removal us us o daa 34 Processor Board Removal siii did ela 35 VO Connectorboard Removal email a tea 36 Pow
16. system bus In order to choose the best approach to start with obtain as much information as possible from the user If the user indicates that the unit is not working at all the dead unit procedure is a good place to start If the user indicates that most of the unit is operating properly the turn on self test may be a good place to start If the user s information is not conclusive use the following procedure to determine the problem area The Initial Troubleshooting Flowchart in Figure 8 1 summarizes this procedure 1 Turn the computer on and check the power on LED Power on LED Location 2 If the power on LED lights skip to step 10 If the power on LED does not light check for airflow through the fan 3 lf the fan is not running refer to the Dead Unit Procedure 4 If the fan is running remove the cover and check fuse F1 on the I O connectorboard If fuse F1 is good skip to step 7 Troubleshooting and Diagnostics 45 Fuse F1 Location 5 If fuse Fl is open replace it Then remove the rear panel and pull the processor board loose Then turn the computer on for a few moments and recheck the fuse 6 If the new fuse is open the I O connectorboard is defective If it is okay the processor board is defective 7 If fuse F1 is good loosen or disconnect the power on LED plug from the I O connectorboard and check the dc voltage across the terminal If it is about 5V the LED is defective Power on LED Terminal
17. the computer The names of the tests and the status of the LED display are as follows Self test Sequence A filled circle indicates a lit LED LED display Hex equivalent Top 16K RAM 0000 0 00 04 Keyboard 0006 0060 12 Boot ROM 0000 2066 03 Internal HP IB 0006 0600 14 I O card coeX XXXX 20 to 3F ROM checksum 0000 0 OD RAM 0000 e00e 09 This test sequence runs once upon turn on then initiates a system booting procedure if all hard ware passed If a failure was detected one of two things happens self test will stall with the number of the stalled test indicated in the LED display or self test will complete and the LED display will indicate an error code for the highest priority failure encountered If self test completes and displays an error code the beeper will annunciate the seven least significant digits of the error code 60 Troubleshooting and Diagnostics Running the Self test To run the turn on self test follow this procedure 1 Turn the computer on and observe the self test LED display Self test LEDs Location All the LEDs should turn on then turn off in sequence from back to front Then they should start displaying test numbers If the LEDs fail to go through this routine or display meaningless data not enough of the computer is functioning for the self test to produce results Refer to the initial troubleshooting procedure 2 indicated by the displayed number according to this
18. to 12 40 V Voltage 14V 12V Fan I O connectorboard CPU board I O connectorboard 5 V 5 125 to 5 275 V All assemblies 12 V 11 50 to 12 40 V CPU board I O connectorboard 14V 13 30 to 18 00 V I O connectorboard Table 8 4 Power Supply Test Points Voltage Test Point to Ground 14 V T O connectorboard connector J2 pin 8 12 V RS 232 connector pin 11 5 V RS 232 connector pin 36 12 V RS 232 connector pin 10 14 VIT O connectorboard connector J2 pin 6 Note that the 5 V line to the I O connectorboard contains fuses Therefore the test point could indicate proper voltage but any interface may not be powered Front of I O Connectorboard o J2 160 5V Test Point e lt Ground 12V Test Point 12V Test Point RS 232 Connector o 14V Test Point lt 14V Test Point Ground 5V Test Point Figure 8 4 Power Supply Test Points Troubleshooting and Diagnostics 55 Live Unit Procedure A live unit is one which has a properly functioning power supply but will not execute some instructions Live units often are very difficult to troubleshoot since a problem with the system bus anywhere in the computer can shut the entire bus down and prevent the execution of any instruc tions even those from the turn on self test The live unit procedure is a method for finding the defective assembly which prevents the unit from executing instruct
19. 17 run the turn on self test and load the language system The keyboard and speaker interface consists of an 8042A keyboard controller IC an HP HIL Hewlett Packard Human Interface Loop controller a 76494 tone generator and a speaker driver The keyboard controller provides a system interface to the HP HIL controller and to the tone generator as well as system timer functions The tone generator consists of three programmable tone generators and a programmable noise source It produces an analog audio signal to the speaker driver The speaker driver is an audio amplifier and produces a signal capable of driving the speaker mounted on the chassis The HP HIL controller provides an interface between the keyboard controller and the loop and handles all HP HIL external protocol The loop is a four wire serial daisy chain consisting of input devices such as a keyboard joystick or mouse The built in HP IB interface contains all the circuitry required to communicate via an HP IB cable Direct Memory Access DMA support electronics is included so that DMA via HP IB is possible if a DMA card is installed in an accessory slot The built in RS 232 interface contains all the circuitry required to communicate via an RS 232 cable It operates on a dedicated 2 4576 MHz clock The input output section contains switch blocks for selecting RS 232 baud rate remote terminal handshake parity options parity enable number of stop bits character length
20. 3 O Connectorboard Non exchange 9 09817 80000 ID PROM Non exchange 3 09826 66524 256K Byte Memory Exchange 1 98257 66524 1M Byte Memory Exchange 1 98204 66577 Graphics Inter Exchange 2 98204 66578 Alpha Interface Exchange 7 46020AA ASCII Keyboard Exchange 8 35721 60001 35721A Monitor Exchange 9 35721 60002 35721B Monitor Exchange 0 35721 60003 35721C Monitor Exchange Table 9 2 Miscellaneous Parts Check HP Total Digit Part Number Quantity Description 2 2110 0055 Line Fuse 4 A Normal 6 2110 0520 Internal Fuse 6 09817 47700 Light Pipe 1 09817 67901 Speaker Assembly 7 7101 0591 YO Cover Plate 0 5041 1203 On Off Pushbutton 6 09817 40100 Baffle 8 1400 0560 LED Clamp 5 2110 0686 U S Fuse Holder 6 2110 0687 European Fuse Holder 3 1410 1207 Line Voltage Select Wheel Check Digit Nr Nr Dv oo OHORB DD HP Part Number 09817 64103 09817 04104 09817 64104 09817 64105 09817 60201 09817 60100 09817 41200 09817 41201 0403 0302 09121 48303 0403 0427 09817 04102 HP Part Number 09817 61600 09817 61601 09817 61602 HP Part Number 46020 60001 8120 4221 HP 10833B HP Part Number 7120 3428 09817 84002 09817 84003 Replacement Parts 73 Table 9 3 Case Parts Total Quantity Description Top Cover Early Production Top Plate Top Shroud Rear Panel Assembly Front Panel Assembly Base Assembly Power Supply Guide I O Card Guide PC Board Guide Front Foot Rear Foot Front Sub panel
21. 8 Phone 416 678 9430 UNITED STATES California LOS ANGELES WEST Hewlett Packard Company 5400 W Rosecrans Blvd Lawndale California 90260 Phone 213 643 7500 SANTA CLARA Hewlett Packard Company 3003 Scott Boulevard Santa Clara California 95050 Phone 408 988 7000 Colorado DENVER Hewlett Packard Company 24 Inverness Place East Englewood Colorado 80112 Phone 303 771 3455 Georgia ATLANTA Hewlett Packard Company 2000 South Park Place Atlanta Georgia 30339 Phone 404 955 1500 Illinois CHICAGO WEST Hewlett Packard Company 5201 Tollview Drive Rolling Meadows Illinois 60008 Phone 312 255 9800 Maryland WASHINGTON D C Hewlett Packard Company 2 Choke Cherry Road Rockville Maryland 20850 Phone 301 948 6370 Massachusetts BOSTON Hewlett Packard Company 32 Hartwell Avenue Lexington Massachusetts 02173 Phone 617 861 8960 Michigan DETROIT Hewlett Packard Company 39550 Orchard Hill Drive Novi Michigan 48050 Phone 313 349 9200 New Jersey PARAMUS Hewlett Packard Company W120 Century Road Paramus New Jersey 07652 Phone 201 265 5000 Pennsylvania PHILADELPHIA Hewlett Packard Company Valley Forge Corporate Center 2750 Monroe Boulevard Valley Forge Pennsylvania 19482 Phone 215 265 7000 Texas DALLAS Hewlett Packard Company 930 East Campbell Road Richardson Texas 75081 Phone 214 231 6101 Washington SEATTLE Hewlett Packard Company 15815 5 F 37th Street Bellevue Was
22. HEWLETT PACKARD o HP 9000 Series 200 Computers Model 217 HP 9817 Hardware Support Document HP 9817 Hardware Support Document for HP 9000 Series 200 Computers Manual Reorder No 09817 90031 Copyright 1985 Hewlett Packard Company This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company The information contained in this document is subject to change without notice Restricted Rights Legend Use duplication or disclosure by the Government is subject to restrictions as set forth in paragraph bX3XB of the Rights in Technical Data and Software clause in DAR 7 104 9 a Hewlett Packard Company 3404 East Harmony Road Fort Collins Colorado 80525 Printing History New editions of this manual will incorporate all material updated since the previous edition Update packages may be issued between editions and contain replacement and additional pages to be merged into the manual by the user Each updated page will be indicated by a revision date at the bottom of the page A vertical bar in the margin indicates the changes on each page Note that pages which are rearranged due to changes on a previous page are not considered revised The manual printing date and part number indicate its current edition The printing dat
23. IT IS NOT NECESSARY TO USE FORCE IF FORCE IS NEEDED YOU ARE PROBABLY DOING SOMETHING WRONG To remove the top cover proceed as follows 1 Remove the power cable 2 Remove the two 1 Pozidriv screws from the lower corners of the rear panel Top Cover Screws 30 Removal and Replacement 3 Pull the rear edge of the cover up about 75 mm 3 inches then straight back about 10 mm 1 4 inch 4 Pull the cover straight up and off 5 If a late production version lift the front of the RFI shield and remove it from the computer Removing the Top Cover To re install the top cover follow this procedure 1 If a late production version install the RFI shield Installing the RFI Shield 2 Hold the top cover at a 45 angle and place the front edge of it underneath the top surface of the front cover 3 Push the cover down while pressing it forward 4 Reinstall the two screws in the rear panel Removal and Replacement 31 Front Panel Removal To remove the front panel proceed as follows 1 Remove the top cover 2 Remove the four 1 Pozidriv screws fastening the front panel to the chassis Front Panel Screws 3 Pull the front panel forward and unfasten the indicator at the right hand end of the panel 32 Removal and Replacement Power Supply Removal To remove the power supply proceed as follows 1 Remove the top cover and front panel 2 Remove the three 1 Pozidriv screws fastening t
24. Location 8 Turn the computer off and locate the cable between the I O connectorboard and the power supply cable J2 Disconnect it from the connectorboard and check the 5V supply line pin 1 46 Troubleshooting and Diagnostics Power Supply to I O Connectorboard Cable Location 9 If the voltage in the cable is defective the power supply is defective If it is okay the connectorboard is defective 10 If the power on LED lights check for airflow through the fan If the fan is not running skip to step 14 11 If the fan is running turn the computer off and back on again then check the self test LED display to see if self test is running If it is not running refer to the Live Unit Procedure Self test LEDs Location 12 If self test is running review the symptoms and decide whether the problem lies with one or more add on cards in the I O backplane If so check fuses F2 to F4 on the I O connector board Troubleshooting and Diagnostics 47 Fuses F2 to F4 Location 13 Ifthe problem does not seem to be specific to backplane cards refer to the Boot ROM Error Codes They are located in Table 8 3 and in Chapter 10 14 If the Power On LED lights but the fan does not run turn the computer off and disconnect the fan Then turn the computer back on and check the dc voltage across the fan terminal LILET TL mum Fan Terminal Location 15 If the dc voltage across the fan terminals is about 19 V the fa
25. Parts Center CPC The address is Corporate Parts Center 333 Logue Avenue Mountain View California 94042 U S A The telephone number is 415 968 9200 Customers may order exchange boards and receive credit for the defective board by ordering the replacement board from their local HP office and then returning the defective board to the local HP office for credit Parts Warranty The warranty on replacement parts is 90 days PC Boards PC boards referred to in the parts lists are fully loaded boards Empty PC boards are not available Rebuilt Assemblies Part numbers of the form XXXXX 69XXX refer to rebuilt assemblies in the exchange program Numbers of the form XXXXX 66XXX or 67XXX refer to new assemblies 69 70 Replacement Parts ID PROMS When replacing the processor board BE SURE to remove the ID PROM from it and install it on the replacement board The ID PROM part number 09817 80001 is ordered through normal channels that is the repair order or Hot Line to CPC for the Customer Engineer and HP Order Processing for customers Here is the procedure for ordering replacement ID PROMs l On site Customer Engineer determines that an ID PROM has failed and hot lines the PROM from CPC The hot line order must include a The Model Number b The serial number c The CE s name CPC orders the PROM from the supplying division The supplying division programs the PROM using the serial and Model number information supplied
26. RATED CIRCUIT FROM ITS CON DUCTIVE FOAM PAD UNTIL YOU ARE READY TO INSTALL IT AVOID TOUCHING CIRCUIT LEADS HANDLE BY THE PLASTIC PACKAGE ONLY HANDLE BOARDS BY THE EDGES OR EJECTORS BOARDS SHOULD BE SHIPPED IN BLACK POLY BAGS DO NOT REMOVE A BOARD FROM ITS BAG UNTIL YOU ARE READY TO INSTALL IT KEEP INTEGRATED CIRCUITS AND BOARDS AWAY FROM SOURCES OF STATIC SUCH AS CLOTHING PAPER TAPE STYROFOAM PLASTIC WAX OR MOVING AIR KEEP INTEGRATED CIRCUITS AND BOARDS IN THEIR PROTEC TIVE PACKAGING WHEN NOT AT A STATIC SAFE WORKSTA TION HANDLE INTEGRATED CIRCUITS AND BOARDS ONLY AT A STA TIC SAFE WORKSTATION AND ONLY WHEN YOU ARE PROPER LY GROUNDED AVOID TOUCHING CIRCUIT LEADS TRACES EDGE CONNEC TORS OR METALIZED IC CAPS Removal and Replacement 29 Table 6 2 lists the tools needed to disassemble the computer Table 6 2 Disassembly Tools HP Part No Description gt Standard CE Tool Kit 1 Pozidriv 5 5mm Wrench or Nut driver Nutdriver Extension Flat blade Screwdriver IC Extractor 9300 0933 Anti static Workstation Top Cover Removal There are two versions of the top cover early production and late production Late production has a separate RFI shield and early production has a one piece cover and RFI shield Units with a serial number prefix of 2409 2419 or 2420 are early production CAUTION THE CASE PARTS ARE MADE OF MOLDED PLASTIC USE CARE WHEN DISASSEMBLING AND REASSEMBLING THEM
27. air On site Repair For on site repair an HP Customer Engineer goes to the customer s site and troubleshoots and repairs the computer at the assembly level The defective assembly is then exchanged for a new or reconditioned assembly This is the fastest way to get the computer up and running Consult your HP Sales and Service office for turnaround times Service Center Repair For service center repair the customer returns the defective computer to an HP Field Repair Center An HP Service Technician repairs the computer and returns it to the customer Table 1 1 contains a list of the Field Repair Centers Consult your HP Sales and Service office for turnaround times Customer Repair Customers have the option of repairing their own computers Contact your nearest HP Sales Service office for information concerning recommended spare assemblies and training INTERCONTINENTAL ARGENTINA BUENOS AIRES Hewlett Packard Argentina S A Avda Santa Fe 2035 Martinez 1640 Phone 792 1293 AUSTRALIA New South Wales SYDNEY Hewlett Packard Australia Ltd 17 23 Talavera Road North Rvde New South Wales 2113 Phone 02 887 1611 Victoria MELBOURNE Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Phone 03 890 6351 BRAZIL SAO PAULO Hewlett Packard Brasil I e C Alameda Rio Negro 750 Alphaville Barueri SP 06400 Phone 011 421 1311 HONG KONG HONG KONG Hewlett Packard Hong Kong Ltd
28. and control line defeat The chip select decodes buffered address lines BA16 thru BA23 into chip select signals for the internal HP IB interface the internal RS 232 interface and the keyboard The processor board contains switches for selecting HP IB system controller short or long memory test and continuous self test Functional Description 21 I O Connectorboard The I O connectorboard contains six accessory slots for adding RAM cards a DMA controller card a floating point math card or for interface cards used for connecting peripherals Each two connectors are protected by a fuse on the 5V line These fuses are mounted on the connectorboard along with a fuse protecting the processor board The power supply post regulators are mounted on the I O connectorboard Power Supply The function of the power supply is to change line voltage into filtered regulated dc levels of 5 V 12 V and 12 V Overvoltage protection is provided on the 5 V line Overcurrent protection is provided on the 12 and 12 V lines The power supply consists of these assemblies e ac input hardware e power supply module e post regulators e fan Ac power enters through the ac socket on the rear panel The socket contains a fuse and a voltage select switch which selects between 90 125 and 198 250 Vac The ac passes to the power supply module which rectifies it to dc The power supply module is a switching supply and produces regulated 5 Vdc
29. atacomm Table 1 2 Typical Power Requirements for Series 200 Accessories Power Requirements 5 12 1 9 0 5 1 0 6 4 2 9 0 1 0 5 6 9 0 7 0 3 2 0 12 0 3 0 5 1 0 0 6 0 7 0 5 0 6 0 02 1 3 Product Description 9 User Documentation BASIC Manual Manual Part Number Description 98613 10010 CSUB Preparation Manual 98613 87901 BASIC 3 0 Manual Kit contains one each of the following manuals 98613 10020 Utilities Library Manual 98613 10030 Loader Utility Manual 98613 90010 BASIC 3 0 Programming Techniques 98613 90020 BASIC 3 0 Interfacing Techniques 98613 90030 BASIC 3 0 Graphics Techniques 98613 90040 BASIC 3 0 User s Guide 98613 90050 BASIC 3 0 Language Reference 98613 90060 Condensed Reference 98613 90070 Documentation Guide and Master Index Pascal Manual Part Number Description 98615 87902 Pascal 3 0 Manual Kit contains one each of the following manuals 09826 90072 Pascal Textbook Wiley 09826 90073 MC68000 User s Manual 98615 90021 Pascal 3 0 Workstation System 98615 90030 Pascal 3 0 Procedure Library 98615 90035 Pascal 3 0 Graphics Techniques 98615 90040 Pascal 3 0 User s Guide 98615 90050 HP Pascal Language Reference for Series 200 Computers Service Documentation Manual Part Number Description 09817 90030 HP 9817 Hardware Support Document 09817 90039 HP 9817 CE Handbook Section 09817 49A 90101 Model 217 Self
30. cessor board This is an exchange board Boot ROM Test The boot Read Only Memory ROM test performs a checksum on the boot ROM While it is running the LEDs display 0000 0011 and the CRT displays the message BOOTROM X Y where X Y is the boot ROM version If the boot ROM test fails the following LED display and CRT message are presented LED Display CRT Message What to Do 1000 0011 BOOTROM X Y FAILED Probable Cause Defective Boot ROM Replace Processor Board 64 Troubleshooting and Diagnostics RAM Memory Tests Random Access Read Write Memory RAM is contained on optional RAM cards which are instal led in the accessory slots The assemblies involved are 09826 69524 256K byte RAM card 98257 69524 1M byte RAM card These are exchange items Top RAM Test The self test needs 16K bytes of RAM to operate properly The top RAM test checks to see that there are 16K bytes of good RAM available at the top of memory While it is running the LEDs display 0000 0100 If the top RAM test fails the following LED displays and CRT messages are presented LED Display CRT Message Probable Cause What to Do 1000 0100 NEED GOOD RAM Defective RAM in top 16K Check addressing of RAM ABOVE FFC000 bytes 1000 1010 Insufficient RAM for self Replace RAM card for self test test RAM Pattern Test The RAM pattern test checks all system RAM in the computer that is all RAM no
31. defective board and install it on the replacement board Failure to do so will prevent the computer from running secured software la HI yy GL 16g CI e AI Hm i e ell n pasa ao ID PROM ID PROM Location 36 Removal and Replacement I O Connectorboard Removal To remove the I O connectorboard proceed as follows 1 Remove the top cover and rear panel 2 Remove or at least loosen the processor board and all cards in the backplane 3 Disconnect the power on LED connector Power on LED Connector Location 4 Disconnect the seven conductor cable going to the power supply Seven conductor Cable Location 37 Removal and Replacement 5 Disconnect the two conductor cable going to the speaker 6 Using a 5 5mm nutdriver and an extension remove the two nuts on the I O connectorboard heat sink Heat Sink Nut Locations 7 Remove the three 1 Pozidriv screws on the solder side of the connectorboard They are accessible from the front You may need to remove the front panel if you do not have a small enough screwdriver o gt PAL Rahe zept Y EEE ERA ERA E PERG PARN OPES F a POR HIRE PER PING RIFT yigg PI pepa ARARSEORREASDBERD SAYGOADO RAGOR AA GAEAU SPER PFES 67 k FR o Re METI IIA pupi te sor TIAS LALA NU NA AS FURY Po ESPEN LILIA LESA SEES PERG FLIES ta I O Connectorboard Screw Locations 8 Lift the connectorboard up and out of the computer 38 Removal and Replace
32. dth 325 mm 12 80 inches Depth 285 mm 11 22 inches Net weight 6 kg 13 2 pounds Shipping weight 9 5 kg 20 9 pounds Power Requirements Operating voltage 90 to 125 Vac 198 to 250 Vac switch selectable Operating frequency 48 to 66 Hz Power consumption 130 W maximum Accessory slot power 41 25 W r5V 18 70 W 12V 6 00 W 12 V The accessory slot 5 V lines are fuse limited to 25 W for each pair of slots 4 Product Description Product Configuration The Model 217 is available in two configurations the modular computer only 9817A or a complete hardware system 9817H Product Description Number Model 217 Computer Built in HP IB interface with 2 m cable Built in RS 232 interface order cable separately 6 accessory slots for interfaces language systems and memory Built in HP HIL interface Model 217 Computer Built in HP IB interface with 2 m cable Built in RS 232 interface order cable separately 6 accessory slots for interfaces language systems and memory Built in HP HIL interface 512K bytes of RAM memory two 98256A cards 46020A keyboard 35721A B or C 14 inch monochrome monitor 98204B video interface 35722A tilt and swivel unit Option 001 1M byte RAM memory one 98257A substituted for two 98256A cards 9817H Product Description 5 Customer Service Support Hewlett Packard provides service support in three ways on site repair service center repair and customer rep
33. e changes when a new edition is printed Minor corrections and updates which are incorporated at reprint do not cause the date to change The manual part number changes when extensive technical changes are incorporated October 1985 Edition 1 Replaced part number 09817 90030 Merged September 1984 update NOTICE The information contained in this document is subject to change without notice HEWLETT PACKARD MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MANUAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Hewlett Packard shall not be liable for errors contained herein or direct indirect special incidental or consequential damages in connection with the furnishing performance or use of this material WARRANTY A copy of the specific warranty terms applicable to your Hewlett Packard product and replacement parts can be obtained from your local Sales and Service Office Table of Contents Chapter 1 Product Description MOOO wx 55 Rd ta hee lle Hates 1 Procuct ln ora AA AA AA 2 PEO nA AYA AS cr NAO pan PAAANO ND I GANAN Kh IA 2 Clock and mers siae eni dka BS E Bi OR GL win Anda Rea ee 2 Beeper a sta tire E AO A da 2 Features e s poten ALATO ORME SENTITO PORRETTA CORRETTO DEI TT 3 Physical A Rana 3 Power Requirements dana A tetas ola Y BAKAWAN BASENG BONG pA 3 PIOdUCHConiuWa OM aiar a a at ia 4 Customer Service Support A AA SA E 5 Onsite Re Pall ii
34. er Receptacle Removal sio duce ded GA GG ND Y O 38 Chapter 7 AdnstmentS spirits A NA ALLEN Wishes WU ON arena 41 Chapter 8 Troubleshooting and Diagnostics Introduction AAA A A CN RE FE HR eal 43 Initial Troubleshooting Procedure eu wib tn as 44 Dead Unit Procedure 02d a ario 50 os De gema A O occ Ge nee eet at AR EN 50 Troubleshooting a Dead Uniti a 0c maa 2024 e Pan is 51 Power Supply Voltage Check arta ideada 54 Live Unit Procedure ara wb TRA pA AA Aa KAGAT a AG O AA NG AUG KAG a A 55 A APA 58 Self test Sequence AA YNO 59 Running the Self test 00 30 locate BA AB GUAN MAT ASTRI altari 60 Boot ROM Beeper Codes ma Bana da see culate ot AG la DS ND DOG 62 Processor AA AA 62 Processor testear ra Aria 62 Boot ROM Memory Test as en AA rano dat SS 63 Boot ROM Test orcas ara tata Kalan eroe 63 RAM Memon Tesista oa a casas 64 TOPRAM TeSt A O 64 RAM Pattern Gest iat asa aos 64 RAM AGUSAN as e ont ha tek dt aces be keane DFES GON SD 64 Checking a 1M Byte RAM Card Address c Y YF Y ua 65 Checking a 256K Byte RAM Card Address 0 0 65 Locating a Defective RAM Block i 66 Keyboard est stas td ritiene 67 Keboan Peste sica ott net So ea YN Y CARR EF os NAY e ed Ge TT 67 LI A PTT KAY i oor II 68 Chapter 9 Replacement Parts IMIOCACHONG Asini or A bed LANG RD e e ea 69 Chapter 10 Reference Boor ROM Ener Codes uma Banna girini Lessa aste bid linda 75 Chapter 11 Product History Introd c
35. er is suitably protected Temperature Non operating Operating Survival Operating Humidity Non operating Operating Supersoak Condensation Vibration Cycle Range Amplitude p p Sweeptime Dwell at Resonances Amplitude at Resonances 5 to 10 Hz 10 to 25 Hz 25 to 55 Hz Table 2 1 Class B Specifications 40 to 75 C 20 to 65 C 0 to 55 C 90 R H 65 C 0 to 95 R H 40 C 24 Hours Operates without damage and recovers within specified time limits 5 to 55 to 5 Hz 0 38 mm 1 min octave 15 min total 10 min each resonance 3 17 mm 1 52 mm 38 mm 11 12 Site Preparation and Requirements Table 2 1 Class B Specifications cont Shock non operating Magnitude 30g Duration 11 ms Number of Shocks 18 Waveform Half sine Bench Handling 102 mm Tilt Drop Altitude Non operating 15 300 m Operating 4600 m Transportation Drop Test in shipping carton 752 mm Power Requirements Power requirements for the HP 9817 computer are Power 130 W Voltage 90 to 125 or 198 to 250 Vac Frequency 48 to 66 Hz Site Preparation and Requirements 13 14 Site Preparation and Requirements 15 Installation and Configuration This chapter is composed of the following installation documentation 09817 90000 Model 217 Installation Guide 98257 90000 98256A and 98257A Installation Note 98204 90001 98204B Composite Video Interface Inst Note These documents are supplied with the HP 9817 Serv
36. g System Replace Processor Board Replace I O Connectorboard Replace Processor Board Replace Processor Board Replace DMA Card Replace Processor Board Replace Video Interface Replace Video Interface Replace I O Card at Select Code XXXXX Replace Processor Board Replace I O Connectorboard Replace Processor Board 62 Troubleshooting and Diagnostics Boot ROM Beeper Codes The beeper annunciates the seven least significant bits A high beep indicates a 1 and a low beep indicates a 0 A high first beep indicates an internal peripheral failed A low first beep indicates an internal peripheral failed to DTACK Therefore if the first beep is low the certainty of knowing what board failed is high If the first beep is high the certainty is low Refer to the appropriate section of this chapter for further information on isolating the problem Processor Test The entire processor section is located on the processor board The assembly involved is 09817 69511 Processor board This is an exchange board Processor Test The processor test does a write read check of the CPU registers If the processor test fails the following LED display and CRT message are presented LED Display CRT Message Probable Cause What to Do 1000 0001 Defective CPU Replace Processor Board Troubleshooting and Diagnostics 63 Boot ROM Memory Test The boot ROM is located on the processor board The assembly involved is 09817 69511 Pro
37. he power supply to the left side of the chassis Power Supply Screws 3 Lift the back end of the power supply up and disconnect the eight conductor cable from the bottom edge Disconnecting the Eight conductor Cable 4 Lift the power supply straight up and disconnect the four conductor cable from the bottom edge Removal and Replacement 33 Disconnecting the Four conductor Cable When reinstalling the power supply make sure that the bottom edge of the circuit board seats in the guide installed in the chassis and that the four conductor cable passes under the plastic baffle 34 Removal and Replacement Rear Panel Removal To remove the rear panel proceed as follows Disconnect the power cord and the keyboard cable Remove the external interface cards and the backplane covers Remove the top cover PUNA Unplug the fan cable from the I O connectorboard Unplugging the Fan Cable 5 Remove the two 1 Pozidriv screws from the upper corners of the rear panel Rear Panel Screws 6 Pull the rear panel away from the chassis Removal and Replacement 35 Processor Board Removal To remove the processor board proceed as follows 1 Remove the top cover and rear panel 2 Position the computer so that the back is facing you 3 Place your thumbs on the interface connectors and lever the board out toward you When replacing a defective processor board with a new one BE SURE to remove the ID PROM from the
38. hecking a 1M Byte RAM Card Address 1M byte RAM card blocks cover addresses from M00000 to MFFFFF where M is a hexadecimal number from 9 thru F A four segment switch determines the address For instance this switch is set to 1101 EERE Co Binary Hexadecimal 1101 D Thus this RAM card includes the addresses from D00000 to DFFFFF Checking a 256K Byte RAM Card Address 256K byte RAM card blocks cover addresses from MN0000 to MTFFFF where M is a hexadecimal number from 8 thru F N is a hexadecimal number O 4 8 or C and T equals N plus three A six segment switch determines the address The left most four segments of the switch determine the value of M and the other two segments and two implied segments determine the values of N For instance this switch is set to 111101 Binary Hexadecimal Thus this RAM card includes the addresses from F40000 to F7FFFF 66 Troubleshooting and Diagnostics Locating a Defective RAM Block The RAM tests have error messages containing addresses of the form MNPQRS hexadecimal The RAM block causing an error is easily found using the paragraphs above on checking a RAM card address Any RAM address MNPQRS is located on the card containing the address block MNO000 to MNFFFF Convert the MN digits into binary then find a RAM block with switch settings which match the binary number For instance in the error message Memory Failed at FB53A9 W F58A8C2C R F78A8C2C the defective RAM is on
39. hington 98006 Phone 206 643 4000 EUROPE AND MIDDLE EAST AUSTRIA VIENNA Hewlett Packard GmbH Lieblgasse 1 Postfach 72 Vienna A 1222 Phone 2223516210 BELGIUM BRUSSELS Hewlett Packard Belgium SA NV Boulevard de la Woluwe 100 Woluwedal 100 Brussels B 1200 Phone 2 762 3200 DENMARK COPENHAGEN Hewlett Packard A S Datavej 52 Birkeroed DK 3460 Phone 2 81 66 40 FINLAND HELSINKI Hewlett Packard Oy Revontulentie 7 Espoo SF 02100 Phone 90 455 0211 JYVASKYLA Hewlett Packard Oy Vainonkatu 9c na SF 40100 hone 41 216318 OULU Hewlet Packard Oy Kainuuntieic Oulu SF 90140 Phone 81 338785 FRANCE ORSAY Hewlett Packard France Les Ulis Avenue De Tropiques Z Industrielle de Courtaboeuf Les Ulis F 91947 Phone 6 9077825 GERMANY BOEBLINGEN Hewlett Packard GmbH Herrenberger Strasse 110 Boeblingen D 7030 Phone 703 667750 ITALY MILANO Hewlett Packard Italiana S p A Via G Di Vittorio 9 Cernusco Sul Navigl 1 20063 Phone 2 903691 NETHERLANDS AMSTELVEEN Hewlett Packard Nederland B V Van Heuven Goedhartlaan 121 Amstelveen NL 1181KK Phone 20 472021 Figure 1 1 Field Repair Centers Cont NORWAY OSLO Hewlett Packard Norge A S Oesterudalen 18 Oesteraas N 1345 Phone 2 17 11 80 SOUTH AFRICA Transvaal JOHANNESBURG Hewlett Packard South Africa Private Bag Wendywood Sandton Transvaal 2144 Phone 11 802 511 SPAIN MADRID Hewlet
40. ice Manual Kit If you purchased this kit place these documents after this page 16 Installation and Configuration 17 There is no preventive maintenance for the HP 9817 computer other than cleaning Preventive Maintenance Cleaning To preserve the appearance of the computer follow these instructions Unplug the power cord and remove any interconnecting cables Dampen a clean soft lint free cloth with a solution of clean water and mild soap Wipe the soiled areas ensuring that no cleaning solution gets inside Then dry with a clean soft lint free cloth CAUTION CHEMICAL SPRAY ON CLEANERS USED FOR APPLIANCES AND OTHER HOUSEHOLD APPLICATIONS MAY DAMAGE THE FIN ISH THESE AND OTHER CHEMICAL CLEANERS SHOULD NOT BE USED THE COMPUTER SHOULD BE CLEANED WITH CLEAN WATER AND MILD SOAP ONLY 18 Preventive Maintenance 2 PERE Chapter Functional Description Introduction This chapter describes the function of the assemblies in the HP 9817 computer The functional description may be easier to follow if you locate the various components on the block diagram Figure 5 3 The HP 9817 consists of these functional units e Processor board e O connectorboard e Power supply The function of these units is as follows Processor Board The processor board consists of two distinct sections the processor section and the input output section The processor section contains the CPU a memory management unit a program
41. iled LEDs Never Accessed What to Do Check RAM Addressing Replace Processor Board Replace Processor Board Replace Video Interface Replace Video Interface Replace I O Card at Select Code XXXXX Replace Processor Board Replace Processor Board Replace Processor Board Check RAM Addressing Replace Processor Board Check RAM Addressing Replace Processor Board Check RAM Addressing Replace Processor Board Replace ROM Operating System Replace Processor Board Replace I O Connectorboard Replace Processor Board Replace Processor Board Replace DMA Card Replace Processor Board Replace Video Interface Replace Video Interface Replace I O Card at Select Code XXXXX Replace Processor Board Replace I O Connectorboard Replace Processor Board 76 Reference 77 Product History Introduction This chapter documents product changes vs serial numbers Additions to this product history are made through Manual Updates s n 2409A 00101 2419A 00101 First production units No changes 2420A 00101 78 Product History 79 Diagrams owe Multiplexer Address HP IB Internal RS 232 Addresses ID PROM To Keyboard HP HIL Keyboard Self Test Controller Controller LEDs Speaker 76494 Driver Synthesizer Processor Board VO Slots Regulators VO Connectorboard Figure 12 1 Block Diagram 80 Diagrams Power Power Supply Connection Jb 14V 14V J2 Pin a YO Connectorboard pn Regulator F4
42. ions It assumes that the power supply has been checked and found to be operating properly and that the turn on self test has been attempted and will not operate that is it stalls in a meaningless state or will not start at all If the power supply has not been checked or is not operating properly refer to the dead unit procedure If the turn on self test operates that is it runs through to completion and either displays a failure or initiates a system booting procedure or it stalls in a meaningful state refer to the turn on self test The live unit procedure is presented here as a series of steps and in Figure 8 5 as a flowchart To troubleshoot a live unit follow these steps 1 Tum the computer off and remove all the cards from the backplane Remove the top cover and check or swap fuses F2 to F4 LLO RO DUN Fuses F2 to F4 Location 2 Turn the computer on and check the self test LEDs If they halt displaying 44 0100 0100 skip to step 4 56 Troubleshooting and Diagnostics Self test LEDs Location 3 Ifthe LEDs do not display 44 swap the processor board Then recheck the self test LEDs If they now display 44 the processor board was defective If they still do not display 44 the I O connectorboard is defective 4 If the LEDs display 44 switch the computer off and re install the RAM card containing the top 16K bytes of RAM into the computer It is the one with the address switch segments all set the same
43. mable timer module a system configuration register a power up configuration register self test LEDs and control circuitry buffers The CPU is a Motorola MC68010 microprocessor with 32 bit data and address registers 16 megabyte direct addressing range 57 instruction types and memory mapped I O The CPU con trols a bus with 23 address lines 16 data lines and 17 control lines Control signals allow asynchro nous communication with a variety of memory and I O devices and allow for different bus masters interrupt operation and selective byte or word addressing The memory management unit provides virtual memory capabilities to the computer The prog rammable timer module provides periodic interrupts to the CPU for multi tasking purposes The system configuration register is a PROM which contains information about the configuration of the system as well as the machine serial number The power up configuration register is a switch block which allows the user to define a power up configuration for the software The eight self test LEDs report the status of the self test and any errors encountered by it The input output I O section of the processor board contains the boot ROM a keyboard and speaker interface an HP IB interface and an RS 232 interface 19 20 Functional Description The boot ROM contains 48K bytes of software instructions These are the first instructions executed by the CPU at start up and serve to initialize the 98
44. ment The two 5 5 mm nuts on the heat sink must be tightened to specifications When reinstalling the connectorboard follow this procedure to obtain the correct torque 1 Install the three screws first 2 Start one nut on the shaft and tighten it until contact is made 3 Tighten the nut another one quarter of a turn 4 Repeat steps 2 and 3 for the other nut CAUTION DO NOT OVERTIGHTEN THE 5 5 mm NUTS DOING SO WILL DAMAGE THE REGULATOR ICS Power Receptacle Removal Do not re install the original power receptacle into the rear panel because the removal process damages it Obtain and install a new one To remove the power receptacle follow this procedure 1 Remove the top cover rear panel and power supply 2 Unscrew the nut from the grounding connection in front of the receptacle Grounding Nut Location 3 Using a flat blade screwdriver compress one of the receptacle ears and press that corner of the receptacle through the chassis Removal and Replacement 39 Removing the Power Receptacle 4 Repeatstep 3 for the other three corners 5 Remove the receptacle from the chassis 40 Removal and Replacement Adjustments The HP 9817 computer has no adjustments Refer to the HP 35721 Service Manual part number 35721 90004 for information on adjusting the HP 35721 monitor 41 42 Adjustments Troubleshooting and Diagnostics Introduction This chapter contains information to troubleshoot the HP
45. n is defective Otherwise turn the computer off and locate the cable between the I O connectorboard and the power supply cable J2 Disconnect it from the connectorboard and check the 14V supply line pin 8 16 If the 14 V supply line is okay the I O connectorboard is defective Otherwise the power supply is defective 48 Troubleshooting and Diagnostics Notes Troubleshooting and Diagnostics Refer to Procedure No Determine Yes Whether Problem is Confined to External Cards Does Self Test Run Refer to Turn Dead Unit Procedure Computer No Yes Disconnect Does Front Panel Yes Does Fan Check Fan Run LED Light Fan Run Vdc on Fan Terminal Yes Check Fuse F1 on I O Connectorboard Defective Fan Defective Processor Board No Unplug 1 0 Connectorboard from Power Supply 42 Disconnect Processor Board Replace Fuse Disconnect Front Operate Check 14V ds Computer in Cable J2 Pi LED Terminal Check Fuse Pin 8 Defective I O Connectorboard Defective LED No Unplug I O Connectorboard from Power Supply J2 Check 5V Defective in Cable J2 Pin 1 Power Supply Figure 8 1 Initial Troubleshooting Flowchart Check Fuses F2 4 on I O Connectorboard Refer to Boot ROM Error Codes 49 50 Troubleshooting and Diagnostics Dead
46. nd the I O connectorboard J2 Check the dc voltages in the cable J2 1 5V Ground 14V 14V Cable Voltage Check Points 7 Ifthe voltages are okay the I O connectorboard is defective Otherwise the power supply or wiring is defective Check that Computer is Plugged in Check Line Voltage Switch for Correct Setting Check Line Fuse Good and Correct Value Operate Computer Turn off Check Fuse Fuse Open Yes 2 from Power Supply Unplug ac Cable No Check Vdc at Fan Terminats Yes Defective Fan No Check 14 5 14V on I O Voltages Okay Connectorboard Unplug I O Connectorboard from Power Supply J2 Replace Fuse Operate Computer Voltages Connectorboard Okay Troubleshooting and Diagnostics Defective Power Supply No Defective Fuse Open Yes ac Cable Turn Computer Off Check Fuse Defective Power Supply or Wiring No Figure 8 3 Dead Unit Troubleshooting Flowchart 53 54 Troubleshooting and Diagnostics Power Supply Voltage Check If the power supply is functioning but you suspect a problem with a voltage level check the appropriate test points as shown in Figure 8 4 The various voltages should be within the specifica tions listed in Table 8 3 Table 8 3 Power Supply Specifications Maximum Current Voltage Tolerance 13 30 to 18 00 V 11 50
47. r refers to the fact that it is composed of a group of modules such as the keyboard the display or the central processing unit The MC68010 is fully object code compatible with the MC68000 but has the added features of virtual memory support and enhanced execution timing lt has these specifications Processor Type Clock freguency Internal architecture Address range Data bus Instruction types Major data types Addressing modes Interrupt levels Clock and Timers Real time clock Resolution Accuracy Power on default Timers Delay interrupt Cycled interrupt Match interrupt Beepers Range nominal Duration Motorola 68010 8 MHz 32 bit data and address registers 16M bytes 16 bit asynchronous 57 5 14 6 maskable and 1 non maskable 10 msec 50 ppm 4 3 sec day Midnight January 1 10 msecs to 1 94 days in 10 msec increments 10 msecs to 1 94 days in 10 msec increments Match on time of day 0 00 to 84600 00 seconds 23 5 hours 81 375 Hz to 5208 Hz 01 to 2 55 sec Beeper hardware supports three tone generators with attenuators and white noise source Product Description Features e HP standard industrial package e Six accessory card slots three for external interface cards e Pascal 3 0 and BASIC 3 0 language systems e Supports external 14 inch medium resolution monochrome display 35721A B C e HP HIL keyboard support 46020A Physical Height 130 mm 5 12 inches Wi
48. re 5 2 Power Distribution Diagram onnectorboard Figure 5 3 HP 9817 Block Diagram 24 Functional Description Removal and Replacement WE Introduction This chapter describes how to access and remove the various assemblies from the HP 9817 computer and how to reassemble it Where necessary photographs show the assembly being removed To reassemble the computer reverse the removal procedure Some procedures are given as an aid in reassembly Table 6 1 lists all the major assemblies and printed circuit boards in the computer Figure 6 1 shows these major assemblies Table 6 1 Computer Configuration Chart Description HP 9817A HP 9817H Processor Board 09817 66511 09817 66511 Connector board 09817 66563 09817 66563 Power Supply 09817 66552 09817 66552 256K byte RAM Card none 98256 66524 Keyboard none HP 46020A Video Interface none HP 98204B Monitor none HP 35721A HP 35721B HP 35721C Optional Assemblies 1M byte RAM Card 98257 66524 25 26 Removal and Replacement Removal and Replacement 27 Figure 6 1 Computer Assembly Locations 28 Removal and Replacement WARNING REMOVE ALL AC POWER TO THE COMPUTER BEFORE REMOV ING ANY ASSEMBLY INTEGRATED CIRCUITS CAN BE DAMAGED BY ELECTROSTA TIC DISCHARGE USE THE FOLLOWING PRECAUTIONS DO NOT WEAR CLOTHING SUBJECT TO STATIC CHARGE BUIL DUP SUCH AS WOOL OR SYNTHETIC MATERIALS DO NOT HANDLE INTEGRATED CIRCUITS IN CARPETED AREAS DO NOT REMOVE AN INTEG
49. t Packard Espanola S A Costa Brava 13 2 Mirasierra Madrid E 34 Phone 91 734 1162 SWEDEN STOCKHOLM Hewlett Packard Sverige AB Skalholtsgatan 9 Kista Box 19 Spanga 5 16393 Phone 8 750 2000 SWITZERLAND ZUERICH Hewlett Packard schweiz AG allmend 2 Widen CH 8967 Phone 57 312111 UNITED KINGDOM ENGLAND MANCHESTER Hewlett Packard Ltd Trafalgar House Navigation Road Altrincham England WA 14 INU Phone 61 928 6422 WINNERSH Hewlett Packard Ltd King Street Lane Winnersh Wokingham England RG11 SAR Phone 734 784 774 Product Description 7 Backplane Power Limits The limits for the backplane power available to accessories is not to be exceeded by the installed accessories To help determine the power requirements of a particular set of accessories the following power requirements for accessories are listed IF THE POWER REQUIRED FOR ACCESSORIES EXCEEDS THE POWER AVAILABLE AT THE COMPUTER BACKPLANE DAMAGE TO THE COMPUTER S POWER SUPPLY AND OR THE ACCES SORY WILL OCCUR HEWLETT PACKARD DOES NOT SUPPORT ACCESSORY CONFIGURATIONS REQUIRING MORE POWER THAN IS RECOMMENDED AT THE COMPUTER BACKPLANE To determine the suitability of a given set of accessories for your computer follow these instruc tions 1 Calculate the accessory power required for each supply voltage and the total power required for the accessory using the information in Table 1 2 Enter these values in the Total Power
50. t dedicated to a specific purpose such as the display It exercises the RAM with an up down march test While it is running the LEDs display 0000 1001 and the CRT displays the message TESTING MEMORY If the RAM pattern test fails the following LED display and CRT message is presented LED Display CRT Message Probable Cause What to Do 1000 1001 Memory Failed at XXXXXX RAM incorrectly addressed Check RAM addressing W ZZZZZZZZ R YYYYYYYY Defective RAM Replace RAM card RAM Addressing The size of the HP 9817 memory map is 16M bytes Since 16M is 1000000 in hexadecimal the memory map covers addresses from 000000 to FFFFFF 1000000 1 The top 7 5M bytes are reserved for RAM Thus RAM may occupy addresses from 880000 to FFFFFF The following addressing rules apply to add on RAM 1 It must start at the top of memory that is FFFFFF 2 It must be contiguous 3 It must not overlap 4 Itis limited to 7 5M bytes Troubleshooting and Diagnostics 65 RAM can be visualized as a group of seven 1M byte blocks plus a half block with each block covering the addresses from M00000 to MFFFFF where M is a hexadecimal number from 9 thru F For instance the top 1M byte block covers the addresses from F00000 to FFFFFF Add on RAM comes in two sizes 1M byte the 98257A card and 256K bytes the 98256A card The 1M byte card occupies a 1M byte block The 256K byte card occupies one quarter of 1M byte block C
51. tion yd DE ES LCS ee ii 77 Chapter 12 Diagrams Figure 12 1 Block Diagram RON ITA RIPOLI ak eet PA 79 Figure 12 2 Power Distribution Diagram LL 80 Figure 12 3 Initial Troubleshooting Flowchart 0 81 Figure 12 4 Dead Unit Troubleshooting Flowchart 0 82 Figure 12 5 Live Unit Troubleshooting Flowchart 0 0 83 Figure 12 6 Computer Assembly Locations LL 85 vi Product Description Introduction This manual contains all the servicing information for the HP Series 9000 Model 217 computer The Model 217 computer is referred to interchangeably by its product number by HP 9817 or by the term computer All three forms refer to the Model 217 Hewlett Packard supports repairing HP 9817 computers to the assembly level only that is isolating the problem to an assembly such as the processor board Then the defective assembly is exchanged for a new or rebuilt assembly Also included in this chapter is service support information and a list of the documentation available for HP 9817 computers Additional information in this manual includes e Site Preparation e Installation and Configuration e Preventive Maintenance e Functional Description e Troubleshooting and Diagnostics e Adjustments e Removal and Replacement e Replacement Parts e Reference Material e Product History 2 Product Description Product Information The HP 9000 Model 217 computer is a small modular MC68010 based computer Modula
52. to Figure 8 3 for a flowchart of this procedure There is a voltage select switch on the rear panel of the computer lt selects between 90 to 125 Vac and 198 to 250 Vac Make sure that it is in the correct position WARNING HAZARDOUS VOLTAGES ARE PRESENT IN THE UNIT WHEN IT IS PLUGGED IN UNPLUG THE UNIT BEFORE PLACING METER LEADS CHECKING FUSES OR REMOVING OR REPLACING ASSEMBLIES 1 Check that the computer is plugged in and that the voltage select switch is set correctly If you do not know how it should be set refer to Chapter 3 2 Check that the line fuse is good and of the correct value Refer to Chapter 3 If the fuse is open replace it 3 Turn the computer on then turn it off and recheck the fuse If the fuse is good skip to Step 6 If the fuse is open continue with Step 4 4 Locate and disconnect the cable between the power supply and the I O connectorboard cable J2 Replace the line fuse and operate the computer for a few moments Y lt lt TERE eC LECITE CIA Y CELERE ZZZ nono rro rro Cr EST rr rr ia Power Supply to I O Connectorboard Cable Location 52 Troubleshooting and Diagnostics 5 Now recheck the line fuse If it is okay the I O connectorboard is defective Otherwise the power supply or wiring is defective 6 If the line fuse is okay check the Vdc across the fan terminals If it is about 19 V the fan is defective Otherwise locate the cable between the power supply a
53. urn Computer Unplug ac Cable Fuse Open from Power Supply Operate Computer Off Check Fuse No Check Vdc at Fan Terminals Yes Defective Seca da or Wiring No Check 14 5 14V on I O Defective VO Connectorboard Voltages Okay Voltages Okay Connectorboard Unplug VO Connectorboard Check Vdc from Power in Cable J2 Supply J2 Figure 12 4 Dead Unit Troubleshooting Flowchart Diagrams 83 Remove All Cards from Backplane Check or Swap Processor Fuses F2 4 on I O Board was Connectorboard Defective Yes Tum Do No Defective I O dea Es mia Connectorboard Yes Replace Top 16K of RAM in Computer Yes Do Yes Re install Do No Last Card LEDs 00 Cards One LEDs 00 Installed is ata Time Defective No Recheck Fuses No Defective I O F2 4 on I O Connectorboard Connectorboard Yes Defective RAM Card Figure 12 5 Live Unit Troubleshooting Flowchart 84 Diagrams in 00 n E gt o S a Figure 12 6 Computer Assembly Locations 86 Diagrams LA picaro INI Reorder Number 09817 90031 09817 90600 Printed in West Germany 07 86 Mfg No Only

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