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Wireless Cable Gateway CG3100Dv3

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1. e Path from Your PC to a Remote Device that the LAN path works correctly test the path from your PC to a remote he Windows run menu type P address gt where lt P address gt is the IP address of a remote device such as your ISP s DNS server If the path is functioning correctly replies as in the previous section are displayed If you do not receive replies e Check that your PC has the IP address of your gateway listed as the default gateway If the IP conf iguration of your PC is assigned by DHCP this information will not be visible in Troubleshooting 46 NETGEAR Wireless Cable Gateway CG3100Dv3 your PC s Network Control Panel Verify that the IP address of the gateway is listed as the default gateway e Check to see that the network address of your PC the portion of the IP address specified by the netmask is different from the network address of the remote device e Check that your Cable Link LED is on e If your ISP assigned a host name to your PC enter that host name as the Account Name in the Basic Settings screen Wireless Performance and Gateway Location The range of your wireless connection can vary significantly based on the physical placement of the gateway The latency data throughput performance and notebook power consumption of wireless adapters also vary depending on your configuration choices For best results place your gateway according to the following guidelines Near the cente
2. You can use p NETGEAR Wireless Cable Gateway CG3100Dv3 e LAN Path to Your Gateway ing to verify that the LAN path to your gateway is set up correctly To ping the gateway from a PC running Windows 95 or later 1 From the Windows toolbar click on the Start button and select Run 2 In the field example ping 192 1 3 Click OK provided type Ping followed by the IP address of the gateway as in this 68 1 1 You should see a message like this one Pinging If the path Reply fr If the path Request If the path e Wrong Ma lt IP address gt with 32 bytes of data is working you see this message om lt IP address gt bytes 32 time NN ms TTL xxx is not working you see this message timed out is not working correctly you could have one of the following problems physical connections ke sure the LAN port LED is on If the LED is off see Using LEDs to Troubleshoot on page 44 Check that the corresponding Link LEDs are on for your network interface card and for the hub ports if any that are connected to your workstation and gateway e Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your PC or workstation Verify that the IP address for your gateway and your workstation are correct and that the addresses are on the same subnet Testing th After verifying device From t PING n 10 lt 1
3. CM Certificate If the cable modem certificate is Installed it is possible for the service provider to upgrade your Data Over Cable service securely System Up Time Time since the last boot up Network Access Shows whether traffic can be forwarded from the LAN to the network Cable Modem IP Address The current Internet IP address If assigned dynamically and not connected to the Internet this will be blank Managing Your Network 26 NETGEAR Wireless Cable Gateway CG3100Dv3 Viewing the Connection Status To view this screen from Gateway Status screen click the Connection Status button Procedimiento Estado Comentario Canal Downstream Adquirido 380000000 Hz Locked Estado de Conectiidad OK Operational Estado de Arranque OK Operational Fichero de Configuraci n OK Segundad Enabled BP i Canales Downstream Bonded apy Modulaci n Pdo Velocidad Frecuencia Potencia SMR Do sisEuroDocsis Locked foamase fo 360537 30000000162 433 ewrdocss Locked loam256 21 minos e mv dem EuroDocsis Locked QAM256 22 met eta Lent le EuroDocsis Locked loamaso 23 5960537 404000000 160 1439 lewonocsis symisec Hz damy damy Locked QAM256 La cor 412000000 EA pe EuroDocsis Locked Qam256 ps coro eB amv EuroDocsis Locked OAM256 h26 poso TA RR Spay EuroDocsis Locked oam2s6 27 roll ar sod po EuroDocsis Canales Upstream Bonded Estado de lock Modulaci
4. If any of these conditions does not occur refer to the appropriate following section 43 NETGEAR Wireless Cable Gateway CG3100Dv3 Using LEDs to Troubleshoot The following table provides help when using the LEDs for troubleshooting LED Behavior A All LEDS are off when the gateway Make sure that the power cord is properly connected to your gateway is plugged in and that the power supply adapter is properly connected to a functioning power outlet Check that you are using the 12VDC power adapter supplied by NETGEAR for this product If the error persists you have a hardware problem and should contact technical support All LEDs Stay On e Clear the gateway s configuration to factory defaults This will set the gateway s IP address to 192 168 1 1 See Factory Default Settings in Appendix A e Ifthe error persists you might have a hardware problem and should contact technical support LAN LED is off for a port with an e Make sure that the Ethernet cable connections are secure at the Ethernet connection gateway and at the hub or PC e Make sure that power is turned on to the connected hub or PC Be sure you are using the correct cable Internet LED is off and the Make sure that the coaxial cable connections are secure at the gateway is connected to the cable gateway and at the wall jack television cable Make sure that your cable internet service has been provisioned by your cable service pr
5. from the LAN side to the outside You can use port blocking to add predefined or custom rules to specify exceptions to the default rule Advanced Settings 32 NETGEAR Wireless Cable Gateway CG3100Dv3 Note Any outbound traffic that is not blocked by rules that you have created is allowed by the default rule To configure port blocking and services to block specific outbound traffic 1 Inthe main menu under Advanced select Port Blocking 2 In the Services field select a service from the drop down list For example FTP which uses TCP ports 20 and 21 3 To add a custom rule that is not in the list of services specify these settings in the Add Custom Rules table Bloqueo de Puertos Filtros Activos Nombre Puerto inicial Puerto Final Protocolo Direcci n IP Local A adir Servicio Predefinido Servicio SERVICES A adir Servicio Personalizado Nombre Puerto inicial Puerto Final Protocolo Direcci n IP Local la fo eon gt 192 168 1 la Md Delete Reset Name Enter a name for the service Start Port Enter the start port for the service End Port Enter the end port for the service Protocol Select the protocol for the ports TCP Select TCP only UDP Select UDP only Both Select both TCP and UDP Local IP Address Complete the local IP address for the computer that is using the service 4 Perform one of the following actions Click Add to save your set
6. Interference Regulations of the Canadian Department of Communications This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Industry Canada This device complies with RSS 210 of the Industry Canada Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation IMPORTANT NOTE Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator 8 your body Caution Ce dispositif est conforme a la norme CNR 210 d Industrie Canada applicable aux appareils radio exempts de licence Son fonctionnement est sujet aux deux conditions suivantes 1 le dispositif ne doit pas produire de brouillage pr judiciable et 2 ce dispositif doit accepter tout brouillage recu y compris un brouillage susceptible de provoquer un fonctionnement ind sirable NOTE IMPORTANTE D claration d exposition aux radiations Cet quipement est conforme aux limites d exposition aux rayonnements IC tablies pour un environnement non contr l Cet quipement doit tre install et utilis avec un minimum de 20 cm de distance entre la source de rayo
7. a downstream channel Downstream e Off No downstream channel is locked Ww e Green One or more upstream channels is locked e Blinking The unit is scanning for an upstream channel Upstream e Off No upstream channel is locked G e Solid green The cable modem is online e Blinking The cable modem is synchronizing with the cable provider s CMTS Internet e Off The cable modem is offline Green indicates 1 000 Mbps Amber indicates 100 10 Mbps e Solid An Ethernet device is connected and powered on e Blinking Data is being transmitted or received on the Ethernet port e Off No Ethernet device is detected on the Ethernet port Description CS ws WPS Pushing this button opens a 2 minute window for the gateway to connect with other WPS enabled devices For more information about using the WPS method to implement security see the Using Push N Connect WPS Wireless Setup on page 15 O Wireless On Off Turn the wireless radio in the gateway on and off The wireless radio is on by default The LED located below this button indicates if the wireless radio is on or off Connecting to the Internet 7 NETGEAR Wireless Cable Gateway CG3100Dv3 Gateway Rear Panel Ethernet LAN ports Restore Factory Settings button Coaxial cable connector Power adapter input Power On Off button Figure 2 Gateway rear panel The rear panel includes the following connections viewed from left
8. be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following methods e Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver e Connect the equipment into an electrical outlet on a circuit different from that which the radio receiver is connected e Consult the dealer or an experienced radio TV technician for help FCC Caution e Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment e This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notification of Compliance 53 NETGEAR Wireless Cable Gateway CG3100Dv3 For product available in the USA market only channel 1 11 can be operated Selection of other channels is not possible e This device and its antenna s must not be co located or operation in conjunction with any other antenna or transmitter Canadian Department of Communications Radio Interference Regulations This digital apparatus NETGEAR Wireless Cable Gateway CG3100Dv3 does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio
9. contrase a jeeeseeee 2 To change the password enter the new password twice 3 Click Apply to save your changes Note After changing the password you will be required to log in again to continue the configuration If you have backed up the gateway settings previously you should do a new backup so that the saved settings file includes the new password Backing Up and Restoring Your Settings The configuration settings of the gateway are stored in a configuration file in the gateway To save or restore the backup settings 1 In the main menu under Maintenance select Backup Settings opia de Seguridad de la configuraci n Salvar una copia de la configuraci n actual 2 You can save the current configuration settings or restore saved settings e To save the current configuration settings click Back Up Managing Your Network 28 NETGEAR Wireless Cable Gateway CG3100Dv3 e To restore the saved configuration settings from a backup file click Browse locate and select the previously saved backup file Then click Restore A message notifies you when the gateway has been restored to previous settings Then the gateway restarts which takes about one minute Note When restoring configuration settings do not interrupt the process by going online turning off the gateway or shutting down the computer Viewing the Event Log The gateway logs security related events such as denied incoming service requests and ha
10. e8se5sebeG5 Gente rr vee 48 Technical Specifications 0 0 0 0 cae 49 Appendix B Notification of Compliance Index Connecting to the Internet For help installing the gateway see the Wireless Cable Gateway CG3100Dv3 Quick Install Guide This chapter describes how to configure your gateway s Internet connection and includes these sections e Gateway Front Panel on page 6 e Gateway Rear Panel on page 8 e Logging Into Your Gateway on page 9 e Viewing the Basic Settings on page 10 Note For more information on the topics covered in this manual visit the support website at htip support netgear com NETGEAR Wireless Cable Gateway CG3100Dv3 Gateway Front Panel WPS Wireless On Off Power Downstream Upstream Internet LAN Ethernet Figure 1 Gateway front view Note For optimal performance place the gateway vertically in the stand Do not mount this unit to a wall it is not suitable for wall mounting Connecting to the Internet 6 NETGEAR Wireless Cable Gateway CG3100Dv3 You can use the LEDs to verify status and connections The following table lists and describes each LED and button on the front panel of the gateway 4 LAN Ethernet Button LED Description i e Green Power is supplied to the cable modem O e Blinking Power on self test Power e Off No power e Green One or more downstream channels is locked Y e Blinking The unit is scanning for
11. het toestel Radiolan in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Hawnhekk NETGEAR Inc jiddikjara li dan Radiolan jikkonforma mal htigijiet essenzjali u ma provvedimenti ohrajn relevanti li hemm fid Dirrettiva 1999 5 EC Alul rott NETGEAR Inc nyilatkozom hogy a Radiolan megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b eldirasainak Polski Polish Portugu s Portuguese Slovensko Slovenian Niniejszym NETGEAR Inc o wiadcza ze Radiolan jest zgodny z zasadniczymi wymogami oraz pozostatymi stosownymi postanowieniami Dyrektywy 1999 5 EC NETGEAR Inc declara que este Radiolan est conforme com os requisitos essenciais e outras disposi es da Directiva 1999 5 CE NETGEAR Inc izjavlja da je ta Radiolan v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES Slovensky Slovak Suomi Finnish NETGEAR Inc t mto vyhlasuje e Radiolan spi a z kladn po iadavky a v etky pr slu n ustanovenia Smernice 1999 5 ES NETGEAR Inc vakuuttaa t ten ett Radiolan tyyppinen laite on direktiivin 1999 5 EY oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen Svenska Swedish H rmed intygar NETGEAR Inc att denna Radiolan st r verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 E
12. interfaz WAN hto 192 168 18 590801 hios 01192 168 18 5 448 Permitir la administraci n v a telnet Fl atrav s del interfaz LAN Pote j Fl atrav s del interfaz CM Port iam 7 Fl atrav s del interfaz WAN Port i F Permitir la administraci n via SSH FT atrav s del interfaz LAN Port e FT atrav s del interfaz CM Pote Fl atrav s del interfaz WAN Porte E http ip_address pn https ip_address pn where ip_address is the Internet IP address of this gateway pn is the port number assigned on this screen c You will be prompted for the password for this gateway 5 If you want the ability to reset to factory default settings remotely and then log in again remotely select the Allow Remote management after Factory Default Reset checkbox 6 Click Apply to save your changes Remote Management Description Settings Allow Remote Management If selected remote management is enabled and connection from the HTTP HTTPS CM interface Internet to this gateway with HTTP and HTTPS is possible The correct port number must be used when connecting Allow Remote Management If selected remote management is enabled and connection from the HTTP HTTPS CM interface Internet to this gateway with HTTP and HTTPS is possible Remote User Name and Enter the User Name and Password that will be used from the remote PC to Remote Password manage the gateway Use a very secure password Port Number fields Web brow
13. n 1D Canal Velocidad de simbolo Frecuencia Potencia Locked ATOMA 122 15120 Ksymisec 30800000 Hz 41 7 dBmv Locked ATDMA 21 5120 Ksym sec 24400000 Hz 41 7 dBmv Locked ATOMA 20 5120 Ksyrnisec 19000000 Hz 41 7 GBmV Locked ATDMA 123 5120 Ksymisec 37200000 Hz 41 7 dBrnY Hora actual del sistema Thu Apr 29 00 34 49 2010 Use the Connection screen to track the gateway s initialization procedure and to get details about the downstream and upstream cable channel The time is displayed after the gateway is initialized The gateway automatically goes through the following steps in the provisioning process e Scan and lock the downstream frequency and then link back in upstream direction e Obtain an IP address for the gateway itself Then the gateway assigns an IP address for the connected PC e Connect to the Internet Changing Passwords For security reasons the gateway has its own user names and passwords NETGEAR recommends that you change the default passwords to more secure passwords The ideal passwords should contain no dictionary words from any language and should be a mixture of Managing Your Network 27 NETGEAR Wireless Cable Gateway CG3100Dv3 both upper and lower case letters numbers and symbols Your passwords can be up to 30 characters To change the password 1 In the main menu under Maintenance select Set Password Cambiar la Contrase a Contraseia eeeeeees Vuelva a escribir la
14. table describes the technical specifications for the gateway Technical Specifications Network protocol and Data and Routing Protocols TCP IP DHCP server and client DNS relay NAT standards compatibility many to one TFTP client VPN pass through IPSec PPTP Power adapter e Europe input 230V 50 Hz input e All regions output 12 V DC 1 5A output 18W maximum or 12 V DC 2 5A output 30W maximum Physical specifications e Dimensions 7 5 by 3 8 by 1 4 in 195 by 112 by 33 mm e Weight 0 65 Ib 0 28 kg Environmental e Operating temperature 32 to 140 F 0 to 40 C e Operating humidity 90 maximum relative humidity noncondensing e Electromagnetic emissions Meets requirements of FCC Part 15 Class B Default Settings and Technical Specifications 49 NETGEAR Wireless Cable Gateway CG3100Dv3 Technical Specifications Continued Interface Local 10BASE T 100 1000BASE Tx RJ 45 802 11n 9 b Internet DOCSIS 3 0 Downward compatible with DOCSIS 2 0 1 1 and 1 0 Default Settings and Technical Specifications 50 Notification of Compliance NETGEAR Wireless Routers Gateways APs Regulatory Compliance Information Note This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices Failure of the end user to comply with the applicable requirements may result in unlawful operation a
15. the same WEP settings as your gateway so that you will be able to connect If you entered the keys you will need to type them exactly as you did when you set up the gateway Using Push N Connect WPS Wireless Setup Push N Connect WPS can be a quick way to automatically set up your gateway s wireless network and set up your wireless computer to connect to it at the same time WPS also called Wi Fi Protected Setup is relatively new technology so before you decide to use it check to make sure your wireless computers and devices support WPS Look for the symbol on all the computers that will connect wirelessly to the gateway If you do not see the symbol on all the computers that will connect to the wireless network then you should manually set up your network first see Manually Configuring Wireless Settings After that you can still use WPS to set up the wireless connection for the computers that support WPS Wireless Configuration 15 NETGEAR Wireless Cable Gateway CG3100Dv3 Note All WPS capable products should be compatible with the gateway For more detailed information about the WPS standard see http www wi fi org There are two Push N Connect methods Push Button and PIN personal identification number Push Button This is the preferred method See the following section Using the WPS Button e PIN See Using a PIN on page 17 Using the WPS Button You can use the WPS button to automatica
16. under Content Filtering select Block Sites 3 To block keywords select the Keyword Blocking 5i o a Niles Wert Enable checkbox Type the keyword and then click Add Keyword If the keyword XXX is specified the URL eee Cewe www zzzyyqq com xxx html is blocked ne e If the keyword com is specified only websites with other domain suffixes Such as edu org or gov can be viewed e Enter the keyword to block all Internet browsing access Bloqueo de Dominio O Activar Toremove a keyword from the Keyword List Lista de Dominios select it and click Remove Keyword 4 To block domains select the Domain Blocking Enable checkbox Enter a domain and click Add Domain e Ifthe domain www zzzyyqq com is specified the URL lt http www zzzyyqq com xxx html gt is blocked along with all other URLs in the www zzzyyqq com site e Toremove a domain from the Domain List select the domain and then click Remove Domain 5 Click Apply to save your settings Services You can use the Services screen to disable certain gateway features Content Filtering 23 NETGEAR Wireless Cable Gateway CG3100Dv3 To add a service 1 The following Services are available in this screen Log in to the gateway as described in Logging Into Your Gateway on page 9 ANIOS In the main menu under Content Filtering select Caracteristicas del Firewall M Activar Services Ipsec PassThrough M Activar To disable a fea
17. using a different port number 4 The gateway matches the response to the previous request and forwards the response to the PC Without port triggering this response would be treated as a new connection request rather than a response As such it would be handled in accordance with the port forwarding rules Note Only one computer at a time can use port triggering After a computer finishes using a port triggering application there is a short time out period before the application can be used by another PC Advanced Settings 35 NETGEAR Wireless Cable Gateway CG3100Dv3 To configure port triggering 1 In the main menu under Advanced select Port Triggering Activaci n de Puertos Lista de Activaci n de Puertos A AAE Pange Protocolo Activado Puerto inicial Puerto final Puerto Inicial lt Puerto final of 1 bP 1h Era o o Ek Jk kk Eag o o ETETRO f erm o ob Iik 3 73 ff o cor Delete _Reset 2 For each port trigger enter the settings in the Port Trigger List Trigger Range To specify the range of outgoing ports that will be monitored to trigger the incoming port forwarding rule enter the Start Port and End Port e Target Range To specify the range of incoming ports that will be opened when triggered enter the Start Port and End Port e Protocol Select the protocol for the ports 3 Select the Enable checkbox for the port trigger 4 Perform one of the following actions e Cl
18. Alerts 4 Cli k A h Descripci n Contador Otima Ocurrencia Objetivo Fuente a IC pply so your changes AN side SYN a Thudan Ol OODSSIn a Eno aka effect pia tall 30 a 00 05 1921684100 E 9 254 84 128 56740 5 To email the log now click E mail _ Enviar Log por mail ClearLog REFRESH Log To delete all log entries click Clear Log To see the most recent entries click Refresh Blocking Keywords Sites and Services With its content filtering feature the gateway prevents objectionable content from reaching your computers The gateway allows you to control access to Internet content by screening 22 NETGEAR Wireless Cable Gateway CG3100Dv3 for keywords within Web addresses It can also block access to all sites except those that are explicitly allowed For example you can set up the gateway to do the following e Block access from to Internet locations that contain keywords that you specify e Block access to websites that you specify as off limits e Allow access to only websites that you specify as allowed Blocking Keywords and Domains The gateway allows you to restrict access to Internet content based on functions such as Web address keywords and Web domains A domain name is the name of a particular website For example for the address www NETGEAR com the domain name is NETGEAR com To block keywords or domains 1 Log in to the gateway as described in Logging Into Your Gateway on page 9 2 In the main menu
19. CG3100Dv3 To configure LAN IP settings 1 Inthe main menu under Advanced select LAN IP IP LAN 2 Specify these settings lisse dana a LAN IP Address The factory default Direcci n IP delatan faa fiea fr 1 setting is 192 168 1 1 m scara de subred 25525525 0 e Subnet Mask The network number Servidor DHCP Cs Ono portion of an IP address Unless you are Direcci n IP de comienzo 192 1681 A implementing subnetting use Direcci n IP final 1921681 254 255 255 255 0 as the subnet mask AA E DHCP Server The Yes radio button is E di Liate po selected by default so the gateway acts as T a DHCP server providing the TCP IP configuration for all the computers connected to it If you will assign IP addresses manually or you have another DHCP server on your network select the No radio button Informaci n de Reservas de Lease ls Mac Address IP Address pee OOOO Direcci n iP C C O O Starting IP Address and Ending IP Address These fields specify the range za or in the IP address pool da cienia DHCP Direcci n Mac Direcci n IP Expira e Max Users The maximum number of Sin clientes DHCP users on the network Hora actual det sistema Thu Apr 29 00 38 30 2010 _ Clear DHCP Leases DHCP Lease See the following section Reserving an IP Address for DHCP Use 3 Click Apply to save your LAN settings Reserving an IP Address for DHCP Use To reserve an IP address for DHCP use ente
20. G Notification of Compliance 52 NETGEAR Wireless Cable Gateway CG3100Dv3 slenska H r me l sir NETGEAR Inc yfir pv ad Radiolan er samr mi vi grunnkr fur og a rar Icelandic kr fur sem ger ar eru tilskipun 1999 5 EC Norsk NETGEAR Inc erkl rer herved at utstyret Radiolan er i samsvar med de grunnleggende Norwegian krav og vrige relevante krav i direktiv 1999 5 EF This device is a 2 4 GHz wideband transmission system transceiver intended for use in all EU member states and EFTA countries except in France and Italy where restrictive use applies In Italy the end user should apply for a license at the national spectrum authorities in order to obtain authorization to use the device for setting up outdoor radio links and or for supplying public access to telecommunications and or network services This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 2483 5 MHz For detailed information the end user should contact the national spectrum authority in France FCC Requirements for Operation in the United States FCC Information to User This product does not contain any user serviceable components and is to be used with approved antennas only Any product changes or modifications will invalidate all applicable regulatory certifications and approvals FCC Guidelines for Human Ex
21. NETGEAR Wireless Cable Gateway CG3100Dv3 User Manual NETGEAR Wireless Cable Gateway CG3100Dv3 O 2011 NETGEAR Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means without the written permission of NETGEAR Inc Technical Support Thank you for choosing NETGEAR To register your product get the latest product updates get support online or for more information about the topics covered in this manual visit the Support website at htip support netgear com Phone US amp Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com app answers detail a_id 984 Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR Inc and or its subsidiaries in the United States and or other countries Information is subject to change without notice Other brand and product names are registered trademarks or trademarks of their respective holders 2011 NETGEAR Inc All rights reserved Statement of Conditions To improve internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or application of the product s or c
22. a nimetatud direktiivist tulenevatele teistele asjakohastele s tetele English Hereby NETGEAR Inc declares that this Radiolan is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC 51 Espa ol Spanish EAAnvIKh Greek NETGEAR Wireless Cable Gateway CG3100Dv3 Por medio de la presente NETGEAR Inc declara que el Radiolan cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE ME THN MAPOY2A NETGEAR Inc AHAQNEI OTI Radiolan 2YMMOP ONETAI MPO TI OYZIOAEI2 ANAITHZEIZ KAI TI2 AOINE2 2XETIKE2 AIATAZEIZ TH2 OAHTMAZ 1999 5 EK Francais French Italiano Italian Par la pr sente NETGEAR Inc d clare que l appareil Radiolan est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE Con la presente NETGEAR Inc dichiara che questo Radiolan conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Latvian Lietuviy Lithuanian Ar o NETGEAR Inc deklar ka Radiolan atbilst Direkt vas 1999 5 EK b tiskaj m prasibam un citiem ar to saistitajiem noteikumiem Siuo NETGEAR Inc deklaruoja kad Sis Radiolan atitinka esminius reikalavimus ir kitas 1999 5 EB Direktyvos nuostatas Nederlands Dutch Malti Maltese Magyar Hungarian Hierbij verklaart NETGEAR Inc dat
23. bound 33 port forwarding 33 front panel 6 G gateway backup 28 main menu 44 placement and range guidelines 12 remote management 39 gateway front panel 6 gateway rear panel 8 IP address 9 IP addresses auto generated 45 L LAN IP address 38 IP settings 37 LEDs troubleshooting 44 logging in 9 logging out 9 logs 22 29 M MAC filtering 31 Modem Status 25 P passphrase 15 ping utility 45 port blocking 32 port forwarding 33 34 primary DNS server 11 R remote management 39 S secondary DNS server 11 NETGEAR Wireless Cable Gateway CG3100Dv3 Services firewall 23 static IP address 11 T TCP IP network troubleshooting 45 technical specifications 49 technical support 2 trademarks 2 troubleshooting 43 ISP connection 45 LEDs 44 ping utility 45 TCP IP network 45 U Universal Plug and Play UPnP 41 URL 23 W WEP 15 keys 15 passphrase 15 Wi Fi Protected Setup WPS Push N Connect 19 wireless access point 19 card access list 19 manually configuring settings 13 wireless network planning 12 wireless security 18 Wireless Security Options 12 WPA 14 WPA2 14 WPA2 PSK 14 WPA PSK 14 WPS 16 WPS button 7 57
24. cess control any wireless computer or device that is configured with the correct SSID and wireless security settings will be allowed to access to your wireless network To control access based on MAC addresses 1 Log in to the gateway as described in Logging Into Your Gateway on page 9 Wireless Configuration 20 NETGEAR Wireless Cable Gateway CG3100Dv3 2 In the main menu under Advanced select Wireless Settings 3 Click the Setup Access List button to display the Wireless Card Access List screen Wireless Card Access List Network Profiles SSID 0NO9851 allowAny AllowList Derntist Access List le MAC Address Delete Connected Wireless Devices Nom bre del dispositivo Direcci n IP Direcci n MAC Interfaz Add Access Filter IMAC Address DDD Aas _Apply Cancel Note If you are configuring the gateway from a wireless computer make sure to add your computer s MAC address to the Access List Otherwise you will lose your wireless connection when you click Apply You must then access the gateway from a wired computer or from a wireless computer that is on the access control list to make any further changes 4 In the Network Profiles section select the radio button for a wireless network 5 By default the Allow Any radio button is selected You can either allow computers to connect to the network based on their MAC addresses or deny connections based on MAC address Select eithe
25. cker probes To see the event log 1 In the main menu under Maintenance select Event Log Log de Eventos 2 To clear the log click Clear Log to refresh the log click Refresh Running the Diagnostic Ping Utility From the Diagnostics screen you can use Ping Managing Your Network 29 NETGEAR Wireless Cable Gateway CG3100Dv3 To use diagnostics 1 Log in to the gateway as described in Logging Into Your Gateway on page 9 2 In the main menu under Maintenance select Diagnostics Par metros del Test de Pin lo fo p 0 64 bytes 3 ntarvalo de Ping 1000 ms Results Waiting for input 3 To start a ping test enter the IP address in the Diagnostics screen and click the Ping button The Ping Results are displayed Diagnostics Ping Ping Results PING 192 168 0 2 192 168 0 2 56 data bytes 64 bytes from 192 168 0 2 icmp_seq 0 ttl 126 ctime 0 0 ms 64 bytes from 192 168 0 2 icmp_seq 1 tel 128 time 0 0 ms 64 bytes from 192 168 0 2 icmp _seq 2 tti 126 time 0 0 ms 64 bytes from 192 168 0 2 icmp_seq 3 ttl 126 time 0 0 ms 192 168 0 2 ping statistics 4 packets transmitted 4 packets received 0 packet loss round trip min avg max 0 0 0 0 0 0 ms 4 To return to the Diagnostics screen and stop the test click Back and then click Abort Test Managing Your Network 30 Advanced Settings This chapter describes how to customize your network through the advanced set
26. click Delete e To reset the selection in the Services field and to clear all the fields in the Add Custom Rules table click Reset Considerations for Port Forwarding e Ifthe IP address of the local server PC is assigned by DHCP it might change when the PC is rebooted To avoid this you can assign a static IP address to your server outside the range that is assigned by DHCP but in the same subnet as your LAN By default the IP addresses from 192 168 1 2 through 192 168 1 9 are reserved for this purpose Advanced Settings 34 NETGEAR Wireless Cable Gateway CG3100Dv3 e Local PCs must access the local server using the PCs local LAN address 192 168 1 XXX by default Attempts by local PCs to access the server using the external WAN IP address will fail e Port forwarding opens holes in your firewall Only enable ports that are necessary Port Triggering Port triggering is an advanced feature that you can use to allow gaming and other Internet applications that would otherwise be blocked by the firewall You must know the port numbers that are used by the application Port triggering operates as follows 1 A computer makes an outgoing connection using a port number defined in the Port Triggering table 2 The gateway records this connection opens the incoming port or ports associated with this entry in the Port Triggering List and associates them with the PC 3 The remote system receives the PCs request and responds
27. d to set up WEP would be to allow access to older wireless computers or devices that cannot support WPA Wireless Configuration 14 NETGEAR Wireless Cable Gateway CG3100Dv3 To set up WEP wireless security 1 Inthe Wireless Settings screen select the WEP radio button in the Security Options section a Disable 2 Select the Authentication from the drop down WEP list The default is Automatic WPA PSKITKIP A WPA2 PSK AES 3 Depending on the encryption strength that you WPA PSKITKIP WPA2 PSKIAES want select one of these WEP Encryption D WPAIWPA2 Enterprise options WEP e 64 bit encryption Autentificaci n Automatic y e 128 bit encryption Clave de Encriptacion WEP 4 Enter a Passphrase recommended or WEP Encriptaci n WEP WEP 64 bit Keys Contrasefia WEP Generate e To use a passphrase and generate keys Clave 1 1111111111 enter a passphrase and click Generate gt Clave 2 1111111111 Clave 3 1111111111 e To enter the keys fill in the Key 1 through Key 4 fields Write down the keys and keep them in a secure location For 64 bit WEP enter 10 hexadecimal digits any combination of 0 9 or A F For 128 bit WEP enter 26 hexadecimal digits Select which key will be the default which will be used to encrypt data transmissions The other keys can only be used to decrypt received data Clave 4 1111111111 5 Click Apply to save your settings 6 Configure your wireless computers with
28. dia WMM Soporte WWMM on No Acknowledgement or al Soporte Ahorro de energia Power Save On Ao In the WMM Support field select On to enable WMM In the No Acknowledgement field select Off or On to specify whether acknowledgement ACK messages are used Usually this field is set to Off This might improve the efficiency of packet transmission If wireless communication quality is poor at your location this could happen if there is a lot of interference set this field to On so that you are notified when a package is lost To conserve battery power in smaller devices that are connected to the gateway set the Power Save Support field to On Click Apply to save your settings Wireless Configuration 18 NETGEAR Wireless Cable Gateway CG3100Dv3 Advanced Wireless Settings You can use the Advanced Wireless Settings screen to configure the wireless radio settings and other advanced settings Configuraci n inal mbrica avanzada Caracter stica de mejora M Activar Radio Inal mbrica del Router F Activar el Broadcast SSID visible Configuraci n Avanzada Umbral de fragmentaci n 2346 Umbral CTSIRTS 23077 Modo del pre mbulo Cono E Configuraci n WPS Pin del Router 63606201 Stanc J Estado del WPS C Desactivar PIN del router M Mantener la configuraci n existente Lista de acceso Wireless Setup up Access List The following table describes the fields in the Advanced Wireless Settings sc
29. ente en el router o pulsar el Bot n siguiente Bot n de pulsado por software PIN N mero de Identificaci n Personal Enter Clients PIN Next Any computer or wireless device that will wirelessly connect to the gateway is a client After it is added as a client it will be able to automatically connect to the gateway 4 Select the PIN radio button 5 Type the PIN that you located in Step 1 in the Enter Client s PIN field and then click Next The WPS LED on the front of the gateway begins to blink Wireless Configuration 17 NETGEAR Wireless Cable Gateway CG3100Dv3 e The gateway tries to communicate with the wireless computer or device for 4 minutes e If the Security Option in the Wireless Settings screen was set to Disabled it is automatically changed to WPA PSK including a PSK security password When the computer connects to the wireless network the gateway sends its SSID and WPA PSK or WPA2 PSK configuration to that computer On the computer that just joined the wireless network make sure you can connect to the Internet You should see the gateway s Internet LED blink showing that its Internet connection is in use Wi Fi Multimedia You can use the Multimedia page to set up wireless multimedia Quality of Service QoS To set up Wi Fi Multimedia 1 2 Log in to the gateway as described in Logging Into Your Gateway on page 9 In the main menu under Setup select Wi Fi Multimedia Wi Fi Multime
30. ess Configuration 13 NETGEAR Wireless Cable Gateway CG3100Dv3 To set up WPA or WPA2 wireless security 1 In the Security Options section of the Wireless Settings screen leave the default Opciones de Seguridad setting or select one of the WPA settings era WPA PSK This setting provides the TKIP venpsuenar encryption type and a pre shared key WPA2 PSKIAES passphrase WPA PSIETKIP WPA2 PSKIAES j O WPAMPAZ Enterprise e WPA2 PSK This setting provides the AES encryption type and a pre shared key ia e Sic in passphrase Contrase a 9733759300 9 63 caracteres 2 Depending on the WPA settings that you select _ plicar Cancel enter the required information For WPA PSK or WPA2 PSK enter the pre shared key which is a passphrase between 8 and 63 characters The default WPA passphrase is the 13 character serial number of your gateway 3 Click Apply to save your settings Note If you plan to use WPS and you want to keep your wireless settings the same go to the Advance Wireless Settings screen and make sure that the Keep Existing Settings checkbox is selected See Advanced Wireless Settings on page 19 4 Configure your wireless computers with the same WPA2 or WPA settings as your gateway so that you will be able to connect WEP Security Note By default the gateway is set up to work with WPA and WPA2 wireless security both of which are newer than WEP Typically the only reason you might nee
31. he MAC Netter ened O Actor MS address will be added into the Add MAC piss a pioquear Filter table Dtodos Moomingo Lunes C mates PROA gt C miercoles Cl jueves Mviemes C Sabado e Fill in the Device Name and MAC gee ee address fields D Todo el d a Comienzo E hora oo min am El 3 Click Add Fin 12 mora 00 krmin AM The MAC Filter List Enable checkbox is me automatically selected for that computer 4 Select the days and times to block the computer e Day s to Block Select the days to block the computer selected in the MAC Filter List The default is Everyday Time of Day to Block You can specify the time of day to block the computer The default is All Day Be sure that you clear the All Day checkbox if you want to enter specific times The selected period applies to each day that you selected 5 Click Apply to save your settings 6 Repeat these steps for all computers that you want to block To stop blocking a computer e Tostop blocking a computer select it from the MAC Filter List field and then clear its Enable check box This leaves the computer in the list but ensures that it is not blocked To remove a computer from the list select it from the MAC Filter List field and then click Delete Port Blocking You can use port blocking to block outbound traffic on specific ports Outbound traffic rules control access to outside resources from local users The default rule is to allow all access
32. he gateway the Gateway Status screen displays Connecting to the Internet 9 NETGEAR Wireless Cable Gateway CG3100Dv3 Estado del Modem informaci n Compatible con las Especificaciones del Est ndar DOCSIS 30 versi n Hardware 1 04 Versi n Software V5 5 1mp3R01D Direcci n MAC del Cable Modern 100 1b 2 8d 91 0b N mero de Serie del Cable Modem 001021849140 Certificado CM Installed Estado Tiempo desde el inicio del sistema 0 days 00h 10m 03s lacceso a Red Allowed Direcci n IP de Cable Modem 10 10 18 5 To view the gateway s settings for the Internet connection see the following section Viewing the Basic Settings on page 10 Viewing the Basic Settings The Basic Settings screen shows the Internet settings for the gateway To view or configure the basic settings 1 Select Basic Settings from the main menu onfiguraci n B sica Configuraci n de Red Direcci n IP Address 192 168 18 5 Duration D 00 H 23 M 54 S 24 Expires Fri Apr 30 00 22 22 2010 M scara do Subred 255 255 255 128 Router por defecto 192 168 18 1 DNS primario 8 8 8 8 DNS secundario 0 0 0 0 DNS terciario 0 0 0 0 FHH Configuraci n de la Red de Cable Nombre de Dominio Cp Din mica IP Est tica Nombre del dispositivo 2 You can fill in the Domain Name and Device Name fields e By default the Dynamic IP radio button is selected This allows the gateway to download ne
33. ick Apply to save your settings and activate the port triggers e To remove a port trigger select it s radio button and click Delete e To return all trigger and target ranges to zero click Reset DMZ Host You can use the DMZ Host screen to set up a default DMZ computer Specifying a default DMZ computer allows you to set up a PC that is available to anyone on the Internet for services that you have not defined There are security issues with doing this so only set up the DMZ host if you are willing to risk open access If you do not define a DMZ host the gateway discards any undefined service requests Advanced Settings 36 NETGEAR Wireless Cable Gateway CG3100Dv3 To set up a DMZ host 1 In the main menu under Advanced select DMZ Host Equipo DMZ Responder a Ping por el puerto WAN Y Direcci n DMZ 192 168 1 fo Tama o MTU lo 256 1500 octetos O usar valor por defecto 2 If desired select the Respond to Ping on WAN Port checkbox 3 Type the last digit s of the IP address in the DMZ Address field 4 Click Apply LAN IP Setup The LAN IP screen allows you to configure LAN services such as the IP address of the gateway and DHCP The TCP IP and DHCP default values work fine in most cases Note If you disable the DHCP server you will need to assign to your computer a static IP address to reconnect to the gateway and enable the DHCP server again Advanced Settings 37 NETGEAR Wireless Cable Gateway
34. ircuit layout s described herein Revision History Publication Part Number Version Publish Date Comments 202 10942 01 v1 0 October 2011 First publication Table of Contents Chapter 1 Connecting to the Internet Gateway Front Panel siii a oe ceded 6 Gateway Rear Panel 0 000 eee eens 8 Logging Into Your Gateway 0 0 cc ete ee 9 Viewing the Basic Settings 2 arar riada A 10 Chapter 2 Wireless Configuration Setting Up Your Wireless Network oooooooooocooooo ooo 12 Manually Configuring Wireless SettingS 0o oooooooomoo 13 WPA or WPA2 Wireless Security 0 00 0c eee eee 13 WEP Secut osea oa a dd pa 14 Using Push N Connect WPS Wireless Setup oo o oo o 15 Using the WPS BUUON c250 4 08s0ues neice ye biebiaee ris 16 Usm a PIN sacada nia ia Hanah aun dR ae Paes Dini 17 WEFILMulimedia ceci arre a a anes deemed 18 Advanced Wireless SettidgS oooooccoccccon oo 19 Start Configure BURON osa a A A AA 20 Access Control by MAC Address 000 cece eee eae 20 Chapter 3 Content Filtering Viewing or Emailing LOS ss 2ssecuier pasais vee bee dn isti ened 22 Blocking Keywords Sites and Services 0 0000 cc eee eee 22 Blocking Keywords and Domains 00 0 eee eee eee 23 SONICO pps Jeu cate add a a tias 23 Chapter 4 Managing Your Network Viewing the Gateway StatUS ooooccoccccccccc o 25 Viewing the Connecti
35. iveX enabled If you are using Internet Explorer click Refresh to make sure that the Java applet is loaded e Try quitting the browser and launching it again e Make sure you are using the correct login information The gateway user name admin is lower case Caps Lock should be off The default password of password If the gateway does not save changes you have made check the following e When entering configuration settings be sure to click the Apply button before moving to another screen or your changes are lost e Click the Refresh or Reload button in the Web browser The changes may have occurred but the Web browser may be caching the old configuration Troubleshooting the ISP Connection If your gateway is unable to access the Internet and your Cable Link LED is on you may need to register the cable MAC address and or device MAC address of you gateway with your cable service provider Additionally your PC may not have the gateway configured as its TCP IP gateway If your PC obtains its information from the gateway by DHCP reboot the PC and verify the gateway address Troubleshooting a TCP IP Network Using a Ping Utility Most TCP IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device The device then responds with an echo reply Troubleshooting a TCP IP network is made easier by using the ping utility in your PC or workstation Troubleshooting 45 Testing th
36. l Nuevo Cliente Inal mbrico Por favor haga clic en B ton Software o pulse el Bot n f sico en el cliente para iniciar el proceso WPC K IIIT Cancel The WPS LED on the front of the gateway begins to blink e The gateway tries to communicate with the wireless computer or device for 2 minutes e If the Security Option in the Wireless Settings screen was set to Disabled it is automatically changed to WPA PSK TKIP WPA2 PSK AES including a random wireless security password 5 Go to the wireless computer and run its WPS configuration utility Follow the utility s instructions to click a WPS button When the computer connects to the wireless network the gateway sends its SSID and WPA PSK or WPA2 PSK configuration to that computer 6 On the computer that just joined the wireless network make sure you can connect to the Internet You should see the gateway s Internet LED blink showing that its Internet connection is in use Using a PIN 1 First make sure you know how WPS works on your computer or wireless device If it works with WPS it has a WPS utility Use this utility to determine the PIN for your wireless computer or device 2 Log in to the gateway as described in Logging Into Your Gateway on page 9 3 In the main menu select WPS Settings The Add WPS Client screen displays A adir Cliente WPS Elegir m todo de configuracion Pulsar Bot n recomendado Usted puede pulsar el bot n f sicam
37. lly set up wireless settings in your gateway and to set up your wireless computer to connect to it Note The first time you use WPS it will assign a random network name SSID and a random passphrase to your wireless network If you want to keep the network name and passphrase you specified in the Wireless Settings screen you must select the Keep Wireless Settings checkbox in the Advanced Wireless Settings screen See Advanced Wireless Settings on page 19 To use the WPS button 1 First make sure you know how WPS works on your computer or wireless device If it works with WPS it has a WPS utility and might also have a WPS button that you can press 2 Log in to the gateway as described in Logging Into Your Gateway on page 9 3 Inthe main menu select WPS Settings and then click Next The Add WPS Client screen displays adir Cliente WPS Elegir m todo de configuraci n Pulsar Bot n recomendado Usted puede pulsar el bot n fisicamente en el router o pulsar el Bot n siguiente Bot n de pulsado por sofware PIN N mero de Identificaci n Personalid Any computer or wireless device that will wirelessly connect to the gateway is a client After it is added as a client it will be able to automatically connect to the gateway Wireless Configuration 16 NETGEAR Wireless Cable Gateway CG3100Dv3 4 Either click the WPS button or press the D4 button on the front of the gateway Conectando con e
38. might check for servers and suspend your account if it finds active services at your location See your ISP s Acceptable Use policy To configure port forwarding and services for specific inbound traffic 1 In the main menu under Advanced select Port Forwarding 2 In the Service field select a service from the drop down list For example FTP which uses TCP ports 20 and 21 3 To add a custom rule that is not in the list of services specify these settings in the Add Custom Rules table Name Enter a name for the service Start Port Enter the start port for the Forwarding de Puertos Reglas de Forwarding activas Nombre Puerto inicial Puerto final Protocolo Direcci n IP local Seleccionar Servicio Predefinido Servicio SERVICES Aikadir Reglas Personalizar service Nombre Puerto inicial Puerto Final Protocolo Direcci n IP local End Port Enter the end port for the fe fe aon SA service Add Delete Reset e Protocol Select the protocol for the ports TCP Select TCP only UDP Select UDP only Both Select both TCP and UDP e Local IP Address Complete the local IP address for the computer that is using the service 4 Perform one of these actions e Click Add The Active Forwarding Rules table displays the list of forwarded ports e To delete a service select the radio button in the Active Forwarding Rules table for the service that you want to delete and then
39. ncludes Viewing the Gateway Status Viewing the Connection Status on page 27 Changing Passwords on page 27 Backing Up and Restoring Your Settings on page 28 Viewing the Event Log on page 29 Running the Diagnostic Ping Utility on page 29 Viewing the Gateway Status Use the Modem Status screen to see hardware and firmware details about the gateway and basic status information In the main menu under Maintenance select Gateway Status Estado del Modem informaci n Compatible con las Especificaciones del Est ndar DOCSIS 3 0 versi n Hardware 1 044 Versi n Software 5 5 1mMp3R01D Direcci n MAC del Cable Modern 100 1b 21 8d 91 0b N mero de Serie del Cable Modem 001b218491 db Certificado CM Installed Estado Tiempo desde el inicio del sistema 0 days 00h 10m 03s Acceso a Red Allowed Direcci n IP de Cable Modem f10 10 18 5 25 NETGEAR Wireless Cable Gateway CG3100Dv3 The following table describes the fields displayed in this screen Modem Status Field Description Standard Specification DOCSIS 3 0 Compliant Hardware Version The hardware version of the gateway Software Version The version of firmware currently running on the gateway Cable MAC Address The MAC address used by the cable modem port of the gateway This MAC address may need to be registered with your cable service provider Cable Modem Serial number The serial number of the gateway hardware
40. nd adverse action against the end user by the applicable National regulatory authority Note This product s firmware limits operation to only the channels allowed in a particular Region or Country Therefore all options described in this user s guide may not be available in your version of the product Europe EU Declaration of Conformity HO Marking by the above symbol indicates compliance with the Essential Requirements of the R amp TTE Directive of the European Union 1999 5 EC This equipment meets the following conformance standards EN300 328 2 4Ghz EN301 489 17 EN60950 1 For complete DoC visit the NETGEAR EU Declarations of Conformity website at http support netgear com app answers detail a_id 11621 EDOC in Languages of the European Community Language Statement Cesky Czech NETGEAR Inc t mto prohla uje Ze tento Radiolan je ve shode se z kladn mi po adavky a dal mi pr slu n mi ustanoven mi smernice 1999 5 ES Dansk Danish Undertegnede NETGEAR Inc erkl rer herved at f lgende udstyr Radiolan overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt NETGEAR Inc dass sich das Ger t Radiolan in bereinstimmung mit German den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet Eesti Estonian K esolevaga kinnitab NETGEAR Inc seadme Radiolan vastavust direktiivi 1999 5 EU p hinduetele j
41. nnement et votre corps GPL License Agreement GPL may be included in this product to view the GPL license agreement go to fto downloads netgear com files GPLnotice pdf For GNU General Public License GPL related information please visit http support netgear com app answers detail a_id 2649 Notification of Compliance 54 NETGEAR Wireless Cable Gateway CG3100Dv3 Interference Reduction Table The table below shows the Recommended Minimum Distance between NETGEAR equipment and household appliances to reduce interference in feet and meters Household Appliance Recommended Minimum Distance in feet and meters Microwave ovens 30 feet 9 meters Baby Monitor Analog 20 feet 6 meters Baby Monitor Digital 40 feet 12 meters Cordless phone Analog 20 feet 6 meters Cordless phone Digital 30 feet 9 meters Bluetooth devices 20 feet 6 meters ZigBee 20 feet 6 meters Notification of Compliance 55 Index Numerics 192 168 1 1 default IP address 9 B backing up the configuration file 28 Basic Settings 10 11 blocking keywords 23 PCs based on MAC address 31 sites 23 blocking ports 32 C cable channel 27 compliance 51 configuration backup 28 erasing 28 D default gateway field Basic Settings 11 DHCP 38 reserved IP address 38 server 38 DMZ Host 36 DNS primary and secondary server 11 E Erase configuration 28 Event log 29 E firewall rules in
42. on Status 00 0000 cee eee 27 Changing Passwords 00 0 e eee tees 27 Backing Up and Restoring Your SettingS 20000e eee 28 Viewing the Event Log mica dace deals rimoni a bondi es 29 Running the Diagnostic Ping Utility o o ooooooo 29 Chapter 5 Advanced Settings MAC Filtering 00 ri iia ees 31 POM BIOCKING sis AEREA NA 32 POR FOWA susana rr ar rs one a 33 NETGEAR Wireless Cable Gateway CG3100Dv3 Considerations for Port Forwarding ooccooccocccocoooo o 34 POR IAGISIMO se scr er is e a s 35 A RA RR 36 LANIR SEUD ofr sinne Late tage eee ew heen ASSES eae as 37 Reserving an IP Address for DHCP Use 0 0000 38 Remote Management 0200 eee ee 39 Configuring Universal Plug and Play UPnP 05 41 Chapter 6 Troubleshooting Basic FUNCIONS sordas paced eho des ria irradia 43 Using LEDs to Troubleshoot aa ae hw adobe Ze 44 Connecting to the Gateway s Main Menu 00000e eee 44 Troubleshooting the ISP Connection 000 c eee eee 45 Troubleshooting a TCP IP Network Using a Ping Utility 45 Testing the LAN Path to Your Gateway 00000 eee o 46 Testing the Path from Your PC to a Remote Device 46 Wireless Performance and Gateway Locati0N o oo o oo 47 Appendix A Default Settings and Technical Specifications Factory Default SettingS 2 2 4 se
43. ote If you connect wirelessly to the gateway and then change its wireless network name SSID or wireless security you will be disconnected after you click Apply Log in to the gateway as described in Logging Into Your Gateway on page 9 In the main menu under Setup select Wireless Settings to display this screen Specify the Wireless Network settings Name SSID The name of the wireless network Region The location where the gateway will operate Channel The available channels depend on the region Some countries have laws specifying which channels should be used 802 11 Mode This is set to Up to 145 Mbps by default You can specify the mode to support faster equipment or legacy equipment For help with Security Options see the following sections If you made changes click Apply so that they take effect WPA or WPA2 Wireless Security By default the gateway is set up to work with both WPA and WPA2 wireless security This security option is already selected You can specify the Network Key which works like a password to access the wireless network onfiguraci n Inal mbrica Red Inal mbrica Name SSID noses Ss eu Channel Auto 802 11 mode Up to 145 Mbps Opciones de Seguridad O Disable O WEP O WP amp PSKITKIP O WPA2 PSKIAES e O Region WPA PSKITKIP VIPA2 PSKIAES WPAMWPA2 Enterprise A PSKITKIP WPA2 PSK AES Contrase a 9733759300 9 63 caracteres Wirel
44. ovider Your provider should verify that the signal quality is good enough for cable modem service e Remove any excessive splitters you may have on your cable line It may be necessary to run a home run back to the point where the cable enters your home Connecting to the Gateway s Main Menu If you are unable to access the gateway s main menu from a computer on your local network check the following Check the Ethernet connection between the computer and the gateway as described in the previous section Make sure that your PC s IP address is on the same subnet as the gateway If you are using the recommended addressing scheme your PC s address should be in the range of 192 168 1 10 to 192 168 1 254 Troubleshooting 44 NETGEAR Wireless Cable Gateway CG3100Dv3 Note If your PC s IP address is shown as 169 254 x x Recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server These auto generated addresses are in the range of 169 254 x x If your IP address is in this range check the connection from the PC to the gateway and reboot your PC If your gateway s IP address has been changed and you don t know the current IP address clear the gateway s configuration to factory defaults This will set the gateway s IP address to 192 168 1 1 This procedure is explained in Factory Default Settings in Appendix A e Make sure your browser has Java JavaScript or Act
45. posure This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter FCC Declaration of Conformity We NETGEAR Inc 350 East Plumeria Drive San Jose CA 95134 declare under our sole responsibility that the NETGEAR Wireless Cable Gateway CG3100Dv3 complies with Part 15 Subpart B of FCC CFR47 Rules Operation is subject to the following two conditions e This device may not cause harmful interference and e This device must accept any interference received including interference that may cause undesired operation FCC Radio Frequency Interference Warnings amp Instructions This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can
46. protocol for the port that was opened and if that port is still active for each IP address 4 Perform one of the following actions e Click Apply to save your settings e Click Cancel to disregard any unsaved changes e Click Refresh to update the UPnP Portmap Table and to show the active ports that are currently opened by UPnP devices Advanced Settings 42 Troubleshooting This chapter gives information about troubleshooting your NETGEAR Wireless Cable Gateway CG3100Dv3 For the common problems listed go to the section indicated Have connected the gateway correctly Go to Basic Functions on page 43 cannot access the gateway configuration with my browser Go to Connecting to the Gateway s Main Menu on page 44 have configured the gateway but cannot access the Internet Go to Troubleshooting the ISP Connection on page 45 cannot remember the gateway s configuration password or want to clear the configuration and start over again Go to Factory Default Settings in Appendix A Tip NETGEAR provides helpful articles documentation and the latest software updates at h1tp www netgear com support Basic Functions After you have turned on power to the gateway you should do the following 1 2 3 Check to see that the Power LED is on Check that the numbered Ethernet LEDs come on momentarily After a few seconds check that the local port link LEDs are lit for any local ports that are connected
47. r of the area in which your computers will operate In an elevated location such as a high shelf where the wirelessly connected PCs have line of sight access even if through walls Away from sources of interference such as PCs microwave ovens and 2 4 GHz cordless phones Away from large metal surfaces Put the antenna in a vertical position to provide the best side to side coverage Put the antenna in a horizontal position to provide the best up and down coverage To reduce interference when using more than one access point NETGEAR recommends using 5 channel spacing between adjacent access points for example use Channels 1 and 6 or 6 and 11 The time it takes to establish a wireless connection can vary depending on both your security settings and the gateway location WEP connections can take slightly longer to establish Also WEP encryption can consume more battery power on a notebook computer Troubleshooting 47 Default Settings and Technical Specifications This chapter includes e Factory Default Settings e Technical Specifications on page 49 Factory Default Settings You can return the gateway to its factory settings On the back panel of the gateway press and hold the Restore Factory Settings button and returns to its factory settings Your device will return to the factory configuration settings for over 7 seconds The gateway resets shown in the following table Factor
48. r the Allow List or Deny List radio button 6 Add devices to the Access List using either of these methods e If the computer is in the Connected Wireless Devices table click its radio button to capture its MAC address Then click Add e Enter the MAC address of the device in the Add Access Filter fields The MAC address can usually be found on the bottom of the wireless device Then click Add 7 Click Apply to save these settings Wireless Configuration 21 Content Filtering This chapter describes how to use content filtering s for the gateway This chapter includes e Viewing or Emailing Logs e Blocking Keywords Sites and Services on page 22 e Services on page 23 Viewing or Emailing Logs Your gateway logs security related events such as Denial of Service DoS attacks hacker probes and administrator logins based on the settings on the Logs screen If you set up content filtering on the Block Sites screen you can also log when someone on your network tried to access a blocked site You can specify which events are logged and you can send the logs to a Syslog server To view or email logs 1 In the main menu under Content Filtering select Logs To USE email fill in the Contact Direcci n de Correo Electr nico de Contacto Email Address and SMTP J Nombre Servidor SMTP l Server Name fields ee ertas por E mail O Activar 3 Select the Enable check box for _Aplicar E mail
49. r the DHCP server reservation settings for the private LAN under DHCP Reservation Lease Info in the LAN Setup screen To reserve an IP address for DHCP 1 Enter the MAC address of the computer for which you want to reserve an IP address 2 Enter the permanent IP address for the computer 3 Click Add to save your settings The MAC address and IP address are displayed in the DHCP Client Lease Info table The current system time is also displayed Advanced Settings 38 NETGEAR Wireless Cable Gateway CG3100Dv3 To delete an IP address from the DHCP Client Lease Info table 1 In the DHCP Client Lease Info table click the radio button for the MAC and IP address that you want to remove 2 Click Delete to remove the information for the selected MAC and IP address from the DHCP Client Lease Info table To remove all information from the DHCP Client Lease Info table click Clear DHCP Leases Remote Management With remote management you can allow a user or users on the Internet to configure upgrade and check the status of the gateway Note Use very secure passwords if you enable remote management Passwords should contain no dictionary words from any language and should be a mixture of letters both upper and lower case numbers and symbols Your password can be up to 16 characters To manage this gateway through the Internet you need its public IP Address as seen from the Internet This public IP address is allocated b
50. reen Advanced Wireless Settings Description Wireless Access Enable Wireless Access Point By default this checkbox is selected so that the Point Enhanced gateway works as a wireless access point You can Feature turn off the wireless radio to disable access through this device This can be helpful for configuration network tuning or troubleshooting activities Advanced e Fragmentation Threshold The default settings for these fields usually work fine Configuration e CTS RTS Threshold Change them only if you have a specific reason for e Preamble Mode doing so WPS Settings Disable Router s PIN Selecting this checkbox disables the PIN that WPS clients use to connect to the gateway with the PIN method Normally this checkbox is cleared which is the default setting Keep Existing Settings If a WPS client is added the gateway automatically selects this checkbox When the Keep Existing Settings checkbox is selected the SSID and wireless security settings remain the same when additional WPS clients are added Wireless Card Set up Access List Access control is disabled by default so that any Access List computer that is configured with the correct SSID can connect For information about access control see the following section Wireless Configuration 19 NETGEAR Wireless Cable Gateway CG3100Dv3 Start Configure Button This button can be used to start WPS configuration Note The first time you use WPS i
51. ser access normally uses the standard HTTP service port 80 NETGEAR recommends that you use a different port number for remote management as using port 80 will prevent the use of a Web Server on your LAN and can be more readily discovered by hackers Use the default 8080 or choose a port number between 1 and 65535 Revert to factory default Allow Remote management after Factory Default Reset settings Advanced Settings 40 NETGEAR Wireless Cable Gateway CG3100Dv3 Remote Management Description Continued Settings Continued IP Address to connect this device Allow Management via Telnet You can select LAN interface local management CM Interface remote Allow Management via SSH management or WAN Interface remote management in order to connect to the gateway from the Internet The correct port number must be used when connecting Configuring Universal Plug and Play UPnP Universal Plug and Play UPnP helps devices such as Internet appliances and computers access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices on the network With UPnP you can specify Advertisement Period This specifies how often the gateway broadcasts its UPnP information The default is 30 minutes Lower numbers ensure that control points have current device status at the expense of additional network traffic Larger numbers ma
52. t will assign a random network name SSID and a random passphrase to your wireless network If you want to keep the network name and passphrase you specified in the Wireless Settings screen you must select the Keep Wireless Settings checkbox 1 Click the Start Configure button Conectando con el Nuevo Cliente Inal mbrico Por favor haga clic en B ton Software o pulse el Bot n f sico en el cliente para iniciar el proceso WPC 7 AIR AOCAIAIN Cancel The WPS LED on the front of the gateway begins to blink e The gateway tries to communicate with the wireless computer or device for 2 minutes e If the Security Option in the Wireless Settings screen was set to Disabled it is automatically changed to WPA PSK TKIP WPA2 PSK AES including a random wireless security password 2 Go to the wireless computer and run its WPS configuration utility Follow the utility s instructions to click a WPS button When the computer connects to the wireless network the gateway sends its SSID and WPA PSK or WPA2 PSK configuration to that computer On the computer that just joined the wireless network make sure you can connect to the Internet You should see the gateway s Internet LED blink showing that its Internet connection is in use Access Control by MAC Address You can use access control to specify which wireless computers or devices can connect to the gateway based on their MAC addresses If you do not set up ac
53. tings The Active Filters table now displays the list of ports that are currently forwarded To delete a service select the radio button in the Active Filters table for the service that you want to delete and then click Delete To reset the selection in the Services drop down list and to clear all the fields in the Add Custom Rules table click Reset Port Forwarding A firewall has default rules for inbound traffic WAN to LAN and for outbound traffic Port forwarding affects the inbound rules These rules restrict access from outsiders By default the gateway blocks access from outside except responses to requests from the LAN side You can use port forwarding to add rules to specify exceptions to the default rule Because the gateway uses Network Address Translation NAT your network presents only one IP address to the Internet and outside users cannot directly address any of your local computers However by defining an inbound rule you can make a local server for example Advanced Settings 33 NETGEAR Wireless Cable Gateway CG3100Dv3 a web server or game server or computer visible and available to the Internet The rule tells the Gateway to direct inbound traffic for a particular service to one local server or computer based on the destination port number This is also known as port forwarding Some residential broadband ISPs do not allow you to run server processes such as a Web or ftp server from your location Your ISP
54. tings on page 13 Using Push N Connect WPS Wireless Setup on page 15 Wi Fi Multimedia on page 18 Advanced Wireless Settings on page 19 Setting Up Your Wireless Network To set up the wireless network you can enter wireless settings see Manually Configuring Wireless Settings on page 13 or you can use Wi Fi Protected Setup WPS described in Using Push N Connect WPS Wireless Setup on page 15 To wirelessly connect to the gateway a computer or wireless device must be configured with the same wireless settings as the gateway The default wireless network name SSID for the gateway is Wireless NETGEAR recommends that you change this for better wireless security and to make it easier to recognize your network when you want to connect to it wirelessly By default the gateway works with WPA and WPA 2 wireless security The default passphrase is shown on the product label To use Push N Connect WPS your wireless computers and equipment must support WPS technology See Using Push N Connect WPS Wireless Setup on page 15 12 NETGEAR Wireless Cable Gateway CG3100Dv3 Manually Configuring Wireless Settings You can manually configure the wireless settings and security for your gateway from the Wireless Settings screen To view or configure the wireless settings 1 If you are located near the gateway use an Ethernet cable to connect your computer to the gateway while you are changing the wireless settings N
55. tings on your gateway When you log in to the gateway see Logging Into Your Gateway on page 9 these tasks are grouped under Advanced This chapter includes e MAC Filtering on page 31 e Port Blocking on page 32 Port Forwarding on page 33 Port Triggering on page 35 e DMZ Host on page 36 e LAN IP Setup on page 37 Remote Management on page 39 e Configuring Universal Plug and Play UPnP on page 41 Note For information about advanced wireless settings see Advanced Wireless Settings on page 19 MAC Filtering By default the gateway allows any connected PC to access the Internet through The MAC Filtering screen lets you block specific computers based on their MAC address from access to the Internet on selected days and times 31 NETGEAR Wireless Cable Gateway CG3100Dv3 To use MAC filtering to block Internet access for a specific computer 1 In the main menu under Advanced select MAC Filtering ical The Trusted Devices table shows Dispositivos de confianza computers that have access to the Internet PLA reo Mets through the gateway Click Refresh to rc testi 192 168 254 2 00 10 212e db 15 Eth Switch Lan 2 update the Trusted Devices table Refresh 2 Inthe Add MAC Filter table you can use Aina tr MAC either of these methods to specify computers Nomre sel Dispose Direcci n mac to block 2 9 e Ifthe computer is in the Trusted Devices E AE table click its radio button T
56. to right Four Gigabit Ethernet LAN ports Use these ports to connect local computers e Coaxial cable connector Attach coaxial cable to the cable service provider s connection e Power Power adapter input Connecting to the Internet 8 NETGEAR Wireless Cable Gateway CG3100Dv3 e Power On Off button Note You can return the gateway to its factory settings On the back panel of the gateway press and hold the Restore Factory Settings button O for over 7 seconds The gateway resets and returns to its factory settings See Factory Default Settings in Appendix A Logging Into Your Gateway You can log in to the gateway to view or change its settings Links to Knowledge Base and documentation are also available on the gateway main menu Note To connect to the gateway you must use a computer configured for DHCP most computers are For help with configuring DHCP see the instructions that came with your computer When you have logged in if you do not click Logout the gateway waits for 5 minutes after no activity before it automatically logs you out To log in to the gateway 1 On the computer that is connected to the gateway with an Ethernet cable type http 192 168 1 1 in the address field of your Internet browser A login window opens Netgear User name admin v Password firemen Y Remember my password Ce 2 Log in with the user name admin and its default password of password When you connect to t
57. ture clear its check box PPTP PassThrough M activar Multica i In order for you changes to take effect you must nae Ml Activar click Apply Detecci n de Escaneo de Puertos 7 Activar Detecci n IP Flood M Activar Funcionalidades Web Firewall Features The gateway performs Stateful rittro proxy D activar Packet Inspection SPI and protect against Filtro Cookies D activar Denial of Service DoS attacks Filtro Applets Java D Activar Filtro ActiveX C Activar IPSec Pass Through IPSec traffic is forwarded If you Clear this check box then this traffic will be blocked PPTP Pass Through PPTP traffic is forwarded If you Clear this checkbox then this traffic will be blocked Multicast The gateway can pass multicasting streams through the firewall Port Scan Detection When enabled the gateway can respond to Internet based port scans IP Flood Detection Allows the is gateway to block malicious devices that are attempting to flood devices You can use the Web Features to set certain Web oriented cookies java scripts and pop up windows to be blocked by the firewall Filtro Ventanas emergentes O Activar Bloquear Paquetes IP Fragmentados 7 Activar Content Filtering 24 Managing Your Network This chapter describes how to perform network management tasks with your gateway When you log in to the gateway see Logging Into Your Gateway on page 9 these tasks are grouped under Maintenance This chapter i
58. twork configuration from your ISP Connecting to the Internet 10 NETGEAR Wireless Cable Gateway CG3100Dv3 e Select Static IP only if your ISP has assigned you a permanent fixed static IP address If you select Static IP more fields appear on the screen Fill in these fields so the gateway can connect to the Internet e Static IP Address The fixed IP address that your ISP has assigned to you Static IP Mask The network number portion of an IP address Unless you are implementing subnetting use 255 255 255 0 as the subnet mask Primary DNS A DNS server is a host on the Internet that translates Internet names such as www netgear com to numeric IP addresses Typically your ISP transfers the IP address of one or two DNS servers to your Gateway during login If the ISP does not transfer an address you must obtain it from the ISP and enter it manually here If you enter an address here you should reboot your PCs after configuring the Gateway e Secondary DNS If applicable enter the address of your ISP s secondary DNS server If you made changes click Apply so that the changes take effect Connecting to the Internet 11 Wireless Configuration Note Before changing wireless settings connect the gateway and set up its Internet connection as described in the Wireless Cable Gateway CG3100Dv3 Quick Install Guide This chapter includes Setting Up Your Wireless Network Manually Configuring Wireless Set
59. y Default Settings Gateway Login User login URL http 192 168 1 1 User name and password case admin password sensitive Local Network LAN IP 192 168 1 1 LAN Subnet mask 255 255 255 0 DHCP server Enabled DHCP starting IP address 192 168 1 2 DHCP Ending IP address 192 168 1 254 Firewall Inbound communication from the Disabled except traffic on port 80 the http port Internet Outbound communication to the Enabled all Internet Source MAC filtering Disabled Internet WAN MAC address Use default hardware address connection WAN MTU size 1500 48 NETGEAR Wireless Cable Gateway CG3100Dv3 Factory Default Settings Continued Wireless Wireless communication Enabled SSID name As shown on the product label Security WPA WPA2 The default WPA WPA2 passphrase is as shown on the product label Broadcast SSID Enabled Transmission speed Auto Country region EU RF channel Auto Operating mode n g and b Data rate Best Output power Full Access point Enabled Authentication type Open System Wireless card access list All wireless stations allowed 1 Maximum Wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead may lower actual data throughput rate Technical Specifications The following
60. y compromise the freshness of the device status but can significantly reduce network traffic Advertisement Time to Live The time to live for the advertisement measured in hops steps for each UPnP packet that is sent A hop is the number of steps that are allowed to propagate for each UPnP advertisement before it disappears The number of hops can range from 1 to 255 The default value for the advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are not being updated or reached correctly you might need to increase this value slightly To configure UPnP 1 In the main menu under Advanced select UPnP UPnP Activar UPnP Periodo del Anuncio en minutos 30 Tiempo de Vida del Anuncio in saltos f Tabla de Mapeo de Puertos Activar Protocolo Puerto Int Puerto Ext Direccion IP _Aplicar Cancel _Retresh 2 Select the Turn UPnP On check box The default setting is disabled which prevents the gateway from allowing any device to automatically control of its the resources such as port forwarding Advanced Settings 41 NETGEAR Wireless Cable Gateway CG3100Dv3 3 Fill in the Advertisement Period and Advertisement Time to Live fields The UPnP Portmap Table displays the IP address of each UPnP device that is currently accessing the gateway and which internal and external ports of the gateway were opened by that device The UPnP Portmap Table also displays the
61. y your ISP But if your ISP account uses a dynamic IP address the address can change each time you connect to your ISP There are two solutions to this problem e Have your ISP allocate you a fixed IP address e Use the DDNS Dynamic DNS feature so you can connect using a domain name rather than an IP address To configure the gateway for remote management 1 In the main menu under Advanced select Remote Management Advanced Settings 39 NETGEAR Wireless Cable Gateway CG3100Dv3 2 Select one of the Allow Remote Management checkboxes 3 Fill in the Remote User Name and Remote Password fields 4 Specify the port numbers to access the gateway remotely in your browser when you connect To specify the port numbers Administraci n Remota Fl Permite la administraci n remota v a HTTP HTTPS a trav s del interfaz de CM M Permite la administraci n remota via HTTP HTTPS a trav s del interfaz de WAN Nombre de Usuario Remoto acnin Contrase a Remota eseveeee Puerto para HTTP en el interfaz del CM fo Puerto para HTTP en el interfaz WAN interface eo 80 Puerto para HTTPS en el interfaz del OM es 4 a From a remote location start a IA 18 browser b In the Address or Location field enter the Internet IP address of this gateway NOT the LAN IP address followed by a colon and the port number as follows Direcci n IP para conectarse con este dispositivo Desde el interfaz de CM Desde el

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