RSD-NetConnected User`s Guide
Contents
1. Sa Phone Firmware Upgrade ESN IMEI Technology Firmware Flex Carrier Name Model Number No Phone Connected LA Force User Login Upgrade Username Password ii E a I E Submit Clear hw Phone Swap ll Ly pg Multi Refurb a ONLINE a Step 2 Enter your username and password and then click Submit 9 use RSD NetConnected RSD NetConnected User s Guide RSD NetConnected retrieves the latest software and configurations from the server 44 Motorola RSD loj xj File Help Utilities e ESN IMEI Phone Technology Firmware Firmware Upgrade No Phone Connected Flex Carrier Name Model Number 7 A Force Upgrade PE Phone Swap gt Downloading File a 9 x Downloading Firmware files Downloading Firmware files from server Please wait All phone log files have been uploaded to server Uploading phone log files Crimmen ne vf alles Loven i Multi Refurb a ONLINE 7 When RSD NetConnected is finished downloading the files it displays the message RSD has the latest files Step 3 Connect the phone to the PC with the USB cable 10 use RSD NetConnected RSD NetConnected User s Guide select a task 1 After you log in and connect your phone you can select from these tasks in the Utilities window Phone Firmware Upgrade to update a phone with the most current sof2. a Q MOTOROLA RSD NetConnected User s Guide Member Version 1 0 0 Copyright Distribution Policy and Trademarks Copyright O 2008 by Motorola Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the written permission of Motorola Motorola Inc Consumer Advocacy Office 1307 East Algonquin Road Schaumburg IL 60196 1 800 331 6456 United States 1 888 390 6456 TTY TDD United States for hearing impaired 1 800 461 4575 Canada www hellomoto com Software License The Agreement sets forth the license terms and conditions for using the enclosed Software You may use this Software on a single computer and you may transfer it to another computer as long as it is used on only one computer at a time You may copy the Software for backup purposes only You may not rent sell lease sublicense time share or lend the Software to a third party or otherwise transfer this License without written consent of Motorola You shall not decompile disassemble reverse engineer or modify the Software This License is effective until terminated You may terminate it at anytime by destroying the Software together with all copies The License also terminates if you fail to comply with the terms and conditions of this Agreement United States copyright laws as well as international treaty provisions pr
3. mobile phone software Theoretically firmware is considered to be between hardware and software hub USB hub A USB hub is a device that allows many USB devices to be connected to a single USB port MPT Motorola Phone Tools MPT is a Motorola tool for sharing information in a phone with a PC While you use MPT you can place and receive calls send and receive email messages and SMS synchronize your phonebooks and calendars and add create and modify ringtones MSU Motorola MSU is a popular Motorola tool for updating a phone s software Software Update For details see http www motorola com update provision In the context of RSD NetConnected provisioning means setting parameters for a phone refurbish In the context of mobile devices to refurbish a phone means to update the phone s software glossary RSD NetConnected User s Guide RSD Remote RSD is a umbrella category for several Motorola software Software Download update tools including RSD NPI Motorola Software Update and RSD NetConnected RSD Lite RSD Lite is an internal Motorola engineering tool for updating a phone s software lt requires a cable connection between the phone and a PC seed or seed stock In the context of mobile devices seed software or seed stock is the original installation of software on a phone That is a version of software that has not been updated system administrator Your system administra
4. Phone Swap in the Utilities window A Motorola RSD 10 x File Help Utilities Q I Vy MEID A000000212D822 a A P ESN 80676315 Phone Technology CDMA 1X EVDO Firmware Firmware SPARKO OEP Upgrade Phone Connected Flex XS4USC01Z6M1NA7A CP_PRIimm64628 0 1 2 0 1 0 0 1 1 0 0 0 Carrier Name N A gt 3 7 gt Warning Please upgrade firmware of ntl replacement phone before starting swap Start operation Reflash A Source phone is connected please press Swap Start button Operation tk y E z ce a a tre tr Phone Swap a a woe El l Firmware Upgrade failed I I There is no carrier specified in matrix B Starting Firmware Upgrade Po ONLINE di Step 2 Click the Start Swap Operation button to copy the source phone s user content to your PC After the program successfully copies your user content to your PC it prompts you to connect your target phone Step 3 Disconnect the source phone from the PC Step 4 Connect the target or destination phone to the PC When the process is complete you see a message that the swap was successful Step 5 Disconnect the target phone from the PC use RSD NetConnected RSD NetConnected User s Guide update several phones at once i thes T ad Use Multi Refurb to update multiple devices up to 14 to the latest carrier Ps approved software ad Note You cannot change carriers Also you must unlock Subsidy Locked Multi Refurb device
5. may result in severe civil of criminal penalties and will be prosecuted to the maximum extent possible under the law Cancel lt Back f Step 4 Click Next accept the license lala agreement and click Next License Agreement AM The installation location is C Program O o Re Ezt Files Motorola MotoConnect Before your update can begin you must read and accept 2 the following terms and conditions Once you have accepted you can proceed with the update ATTENTION READ CAREFULLY BEFORE YOU INSTALL THE SOFTWARE END USER SOFTWARE LICENSE AGREEMENT AGREEMENT TERMS AND COND TTTONS ll DoNotAgree Ages Legen 5 install RSD NetConnected RSD NetConnected User s Guide 6 Step 5 When the Confirm Installation screen appears click Next to start the installation Note You may be prompted to install Symbian Connect Runtime If so follow the prompts on your screen 13 RSD NetConnected 1 14 13 la xi Confirm Installation AA The installer is ready to install RSD NetConnected 1 14 13 on your computer Click Next to start the installation Symbian Connect Runtime 24 Setup E nu 15 xj Welcome to the Symbian Connect Runtime Setup Wizard This wizard will guide you through the installation of Symbian Connect Runtime It is recommended that you close all other applications before starting Setup This will allow Setup to update certain system files wit
6. s Guide while you install 4 As you install RSD NetConnected keep these factors in mind Installation typically takes approximately 5 minutes All program files are installed in C Program Files Motorola MotoConnect All operator software is downloaded automatically to CAProgram Files Motorola MotoConnect firmwares The program files use approximately 200 MB of space on your PC Required space for using the program depends on the user profile For example for Germany all operators require approximately 8 GB while for the UK all operators require approximately 10 GB Note The program doesn t consider your hard disk space so please allow an appropriate buffer size install RSD NetConnected RSD NetConnected User s Guide install the program Important Do not connect your phone to the PC before you install RSD NetConnected Step 1 Use a browser to go to the RSD NetConnected site http rsd motorola com Step 2 Log in and download the program to your desktop Note If you need help logging in contact your local MASC support Step 3 Double click the file on your desktop to ola begin the installation Welcome to the RSD NetConnected 1 14 13 Setup Wizard The welcome screen for the installation ie ren ol ie ou suns See facta Wit e 114 13 onu appears WARNING This computer program is protected by copyright law and international treaties Unauthorized duplication or distribution of this program or any portion of it
7. Software Update MSU RSD Lite Motorola Phone Tools MPT or Remote Software Download New Product Introduction RSD NP Estimating update time A typical device update takes 6 to 10 minutes depending on your phone Backup amp Restore can take longer than an hour depending on the amount of user content on your phone Checking for available updates RSD NetConnected informs you when an update is not currently available for your phone Check back with your local MASC support for updates Canceling updates You can cancel RSD NetConnected by clicking Exit at the bottom of the screens No changes to your phone occur if you cancel Getting help Clicking Help at the top of the screen You can also contact your local MASC support Keeping phone connected The phone must remain connected to the PC during the entire process If you accidentally disconnect follow the prompts on your screen to resume Making calls You cannot receive or make calls during the software update process including emergency calls Powering up and down It s normal for your phone to restart several times during the update process RSD NetConnected prompts you when the update is complete use RSD NetConnected RSD NetConnected User s Guide start the program Step 1 Start RSD NetConnected by double clicking the RSD NetConnected con on your desktop The welcome screen appears Motorola RSD am Oj x File Help Utilities
8. ce supports DBS the option to start the DBS feature is available Step 4 Click the Start DBS Feature button Step 5 Select whether to update the SIM lock code The default is not to update the SIM lock password but to sign the device with the same lock information RSD NetConnected contacts the DBS Server to check if the device is a valid shipped unit and receives a Data Block to be written into the device You receive a message that the operation is successful Step 6 Disconnect your phone from the PC 19 use RSD NetConnected RSD NetConnected User s Guide service amp support support If you need help while installing or using the program contact your local MASC support USB hubs Use the following examples to help determine which configuration you can use You want to You can use Update several up to 2 USB hubs with 7 phones each phones at the for a total of 14 phones same time Put software on up to 2 USB hubs with 7 phones each several phones at for a total of 14 phones the same time Move all your 1 phone at a time connected directly to your PC through a USB contacts music port etc to a new phone Change the up to 2 USB hubs with 7 phones each parameters for for a total of 14 phones several phones at the same time 20 service amp support RSD NetConnected User s Guide personal information amp third party applications RSD NetConnected can back up a
9. e Reflash gt Downloading File 1 ot E ie u Phone Swap 0 Ly f Md Ped Downloading Fimware files he F Downloading Firmware files from server Please wait By All phone log files have been uploaded to server 5 Uploading phone log files Multi Refurb Eisanaanh dhs Ioa ie sl sl ONLINE Ui The Save Personal Phone Data checkbox is selected by default During the update RSD NetConnected backs up your user data updates the software and then restores your user data If an error occurs during a step RSD NetConnected restarts the step RSD NetConnected can back up and restore user content only You lose any third party applications See page 21 for details Step 2 Click Browse to navigate to the file you want to install on your phone The file information appears in the main window Step 3 Click the Start Firmware Upgrade button in the main window When the update is complete you see the message Firmware Upgrade Successful Step 4 Disconnect the phone from the PC use RSD NetConnected RSD NetConnected User s Guide swap phones I 4 Use Phone Swap to back up user data content from one device and o E restore to another ww Note The target phone must have the latest software If not Phone Swap RSD NetConnected updates the target phone Typically the phones should be the same kind of phone The phones can be different but results are not guaranteed Step 1 With your source phone connected click
10. g MASC support Step 1 With your phone connected click Phone Provisioning in the Utilities window 10 x 24 Motorola RSD File Help i Utilities Phone Swap A 1X EVDO 03 02 0EP Firmware SPARKO Flex XS4USC01Z6 0 1 2 0 1 0 0 1 1 1 1 Carrier Name N A Phone Connected I Ery Multi Refurb SETTINGS CDMA NAM CDMA NAM a ls NAM 1 Fidd NAM 1 Content NAM Fidd NAM 2 Content Mobile Identification Mobile Identification E Re Humber 7 digits Number 7 digits a 1 O swn 0110111 I esman 1110111 a M N gt MON M N gt MDN F gt Mobile Identification m 7 Mobile Identification nr j DT Brew 2 Number Area code in amber Area code 111 CDMALX Seed stock o emr la True IMISI Value mamen True IMISI Vadue 1111110111 xl F ewo Faura E Open Fil Save Fil Read Phi Write Ph Prir E s of pen File ave File ead Phone rite Phone rint a Na a Incorrect Matrix File provided Carrier Default Values Loaded Phone Provisioning f ONLINE A Step 2 In the Settings window select the provisioning data you want to set such as CDMA NAM PRL or others The main window refreshes to show settings you can change use RSD NetConnected RSD NetConnected User s Guide 18 Notes To read or write provisioning data to or from a phone you must manually select each checkbox and then select either Read Phone or Wr
11. hout rebooting your computer Click Next to continue Step 6 When the final installation screen appears click Close See use RSD NetConnected on page 7 install RSD NetConnected RSD NetConnected User s Guide use RSD NetConnected at a glance Step 1 Start the program and log in RSD NetConnected checks the latest software and configurations available and if necessary downloads them Step 2 Connect your phone to your PC using a USB cable Step 3 Select a task Note The tasks that are available to you depend on your user profile See your local MASC support for more information before you start To use RSD NetConnected you need memory at least 512 MB of RAM and 500 MB of available hard disk space on your PC Note To find out how much disk space is available on your PC open My Computer and point to the disk that you want to check A tool tip indicates the total disk capacity and the amount of free space USB port or hub available USB port or USB hub Note Belkin is the recommended brand For more information about using hubs see USB hubs on page 20 USB cable USB cable for connecting the phone to your PC 7 use RSD NetConnected RSD NetConnected User s Guide while you use RSD NetConnected 8 As you use RSD NetConnected keep these factors in mind Running other programs You should shut down any other programs that connect to Motorola devices such as Motorola
12. ite Phone After reading data from a phone you can save the provisioning data file by selecting Save File You can open an existing provisioning data file by clicking Open File then program to a connected device You can change any editable fields before or after connecting with a phone You can program several phones at once by selecting Multiple Loading Connect your phones to your PC by using multiple USB cables in USB ports on your PC or a USB hub If you use a USB hub the recommended brand is Belkin You can update up to 14 phones at a time See page 20 for more about USB hubs Step 3 When finished disconnect your phone or phones from the PC use RSD NetConnected RSD NetConnected User s Guide sign DBS devices Use DBS Provisioning to sign a DBS device after you have flashed it to another model that requires a lock Step 1 Connect your phones to your PC Provisioning Step 2 Click DBS Provisioning in the Utilities window 24 Motorola RSD loxi File Help Utilities AA MOTOROLA Poe is Multi Refurb IMEI 35941200017 Technology Firmware R Phone Connected GSTCNRYDSTO1NA102 0 1 7 d 0 0 1 0 0 06 3 18 1B 02U42E c N A Seed stock Please Press the Start Button to begin the DBS Query Koes Phone Provisioning E 3 ae DBS Provisioning Step 3 Click the Start DBS Query button RSD NetConnected runs a query to see if your phones are supported If the devi
13. nd restore your user content only You will lose any third party applications What information can be backed up and restored yes personal information user content Y phonebook datebook multimedia files including pictures sounds and video clips messages settings including browser settings call timers RSD NetConnected temporarily backs up this personal information on your PC automatically restores the information on your phone and then deletes the information from your PC when the update is complete no third party applications Third party applications include ringtones music pictures games audio files video files and other independently copyrighted material RSD NetConnected cannot automatically back up and restore third party applications and other copyrighted material The update removes these files from your phone 21 service amp support RSD NetConnected User s Guide glossary cable connection A cable connection is connecting your phone to your PC by using a mini USB or micro USB cable DBS Data Block Signing Data Block Signing allows you to sign devices to enable locking with DBS support such as V9 and U9 devices DBS requires access to and authorization for the PKI Server Locked devices are unlocked automatically in background and lock codes are no longer visible during the interaction firmware Firmware is a program that is embedded in a device such as
14. nected ciere chee nba A eee ai 8 start th program lt hi 22 A A ie a ee Le eet ieee Bie ak a As 9 selecta task dd td AA ada Reha wee as 11 service amp support rr 20 SUPDOFE mn ye Ee ey Re te te o Tt e a ee DR A IL Net E ede ty 20 USB HUDS nare enti ata a Sich weeds tt OL Ea 20 personal information amp third party applications s aeaaaee 21 GIOSSANY 655235 seat eee react A taal A 22 UNCON os A A ee oe ee N 24 1 contents RSD NetConnected User s Guide system requirements Remote Software Download NetConnected RSD NetConnected is easy to use convenient and secure All you need are the following requirements to install and use RSD NetConnected on your PC Supported operating e Microsoft Windows XP with Service Pack 2 systems e Microsoft Windows 2000 with Service Pack 4 processor speed 400 MHz or greater random access memory RAM 512 MB or greater available hard disk space 500 MB minimum monitor with SVGA graphics mouse or equivalent pointing device phone charger available USB port or USB hub Belkin is the recommended brand e for Data Block Signing you need a client security dongle Hardware requirements Software requirements e web browser Internet Explorer 6 or later e for Data Block Signing a software certificate Data cable requirements USB cable for connecting the phone to the PC Network or broadband e network connectivity connection requirements e high speed c
15. o Loi Password C Z e Submit _Clear E Yu Phone Swap p lt ap 1 o Multi Refurb sl ONLINE Lo Note This example shows the phone information in the upper right window IMEI Technology Firmware and Flex are read off the device RSD NetConnected provides the Carrier Name and Model Number and displays them only if your user profile is authorized for the carrier and the phone configuration matches a shipped configuration The Save Personal Phone Data checkbox is selected by default During the update RSD NetConnected backs up your user data updates the software and then restores your user data If an error occurs during a step RSD NetConnected restarts the step RSD NetConnected can back up and restore your user content only You lose any third party applications See page 21 for details Step 2 Click the Start Firmware Upgrade button in the main window When the update is complete you see the message Firmware Upgrade Successful Step 3 Disconnect the phone from the PC 12 use RSD NetConnected RSD NetConnected User s Guide 13 force an update Use Force Reflash to manually select a firmware file to install onto a phone Step 1 With your phone connected click Force Reflash in the Utilities window Force Reflash 4 Motorola RSD File Help Utilities AA MOTOROLA E ESN IMEI Phone Technology Firmware Firmware Upgrade No Phone Connected Flex Carrier Name Model Number p A Forc
16. onnection is recommended for optimal performance cable DSL or ISDN 2 system requirements RSD NetConnected User s Guide install RSD NetConnected at a glance Step 1 Download the installation program Step 2 Double click on the file to start the installation before you start 3 Before you install RSD NetConnected make sure you have these items e administrator privileges for your PC e access to the Motorola environment to apply for RSD NC access Note If you don t have access to the Motorola environment contact your local MASC support access the RSD server You need a Motorola OnelT name and password to access the RSD Server at htto rsd motorola com create a user profile Step 1 Goto http rsd motorola com and log in with your OnelT name and password Step 2 Click User Registration in the Options window Step 3 Select the required operators and phone models that you will be flashing Step 4 Enter a valid MASC ID Important The MASC ID must be valid and in the correct format If not your account request has to be rejected Contact your local MASC support if you need help Step 5 Click Submit Step 6 Click Yes to confirm your choices When your account on RSD Server is approved you receive email notification You can then download the client installation files from the RSD server Step 7 On the RSD Web site click Net Connected Client Download install RSD NetConnected RSD NetConnected User
17. otect this Software and accompanying documentation Any use of the Software in violation of these laws constitutes termination of the License Limited Liability The Software and accompanying documentation is provided AS IS without warranty of any kind Motorola specifically disclaims all other warranties expressed or implied including but not limited to implied warranties of merchantability and fitness for a particular purpose With respect to the use of this product in no event shall Motorola be liable for any loss of ofit or any other commercial damage including but not limited to special incidental consequential or other damages xo Trademarks icrosoft and Windows are U S registered trademarks of Microsoft Corporation OTOROLA and the Stylized M Logo are registered in the US Patent amp Trademark Office other product names mentioned in this document are trademarks of their respective owners gt Manual Number 68XXXXX305 A contents system requirements occ 2 install RSD NetComnected o ooo 3 A E E A O AE AO O 3 DETOLE you startni a hd ee Bhd aa hake eel Me GR ae o ne bh eta 3 WHILEAVOUSINSTAll toa add da Teed ik dd EAE badd Oe detains AA bt 4 nstallithe Program cece te a e ld dey coment dde ei 5 use RSD NetConnected tec t tato LA IE 7 E A A ead da had ln Shae hh ees Poh Dek de a te Wel A 7 DETONE VOUStar tet Oe RA et e tN ek ete tea DN Ck a acd a de rra a ed A Wea 7 while you use RSD NetCon
18. s before doing a refurb If you install a hardware dongle on your PC and you have authorization RSD NetConnected automatically unlocks the devices Step 1 Connect your phones to your PC by using multiple USB cables in USB ports on your PC or a USB hub Note If you use a USB hub the recommended brand is Belkin You can install software on up to 14 phones at a time See page 20 for more about USB hubs Step 2 Click Seed stock in the Utilities window Motorola RSD loj xj File Help Utilities Phone Swap Q MOTOROLA Select a carrier z I Es 1 p S Multi Refurb i Pot No Port Type IMEI ESN USB 4000000212D822 Phone information is not available Seed stock Phone Provisioning Step 3 From the Select a carrier drop down box select a carrier or service provider Step 4 From the Phone Model drop down box select the model Step 5 Click the Start button When the process is complete you see a success or error message for each phone Step 6 Disconnect your phone or phones from the PC use RSD NetConnected RSD NetConnected User s Guide 17 select amp configure parameters for a phone Use Phone Provisioning to program a phone to operate with a certain CDMA carrier Provisioning is for CDMA devices only t Important Changing some settings may cause you to disable your phone If Phone you are not sure what settings to adjust contact your local Provisionin
19. s before doing a refurb If you install a hardware dongle on your PC and you have authorization RSD NetConnected automatically unlocks the devices Step 1 Connect your phones to your PC by using multiple USB cables in USB ports on your PC or a USB hub Note If you use a USB hub the recommended brand is Belkin You can update up to 14 phones at a time See page 20 for more about USB hubs Step 2 Click Multi Refurb in the Utilities window M4 Motorola RSD loj xj Utilities ees AA MOTOROLA Phone Swap Show Device Start Port No Port Type IMEI ESN Status USB 4000000212D822 Phone information is not available Multi Refurb 0 Seed stock owon e wN Phone Provisioning Operation Successful Operation in progress q l ONLINE a All of your connected phones should appear in the list If not click Show Devices to refresh the list Step 3 Click Start to begin the updates As each update finishes a green circle appears in the Progress column Step 4 After all of the updates complete disconnect your phones from the PC 15 use RSD NetConnected RSD NetConnected User s Guide 16 flash a new phone Use Seed stock to install the latest carrier approved on up to 14 new phones that have never had software You can also change to a different carrier s software for example from T Mobile to AT amp T Seed stock Note You must unlock Subsidy Locked device
20. support 20 service pack requirements 2 settings on device 21 Show Devices button 15 shut down other programs 8 25 index sign DBS devices 19 software requirements 2 specifications 2 speed requirements 2 start program 9 stop the update 8 support and service 20 SVGA requirements 2 swap phones 14 system administrator 23 system requirements 2 T tasks 11 technical support 20 terminology 22 third party applications on device 21 time required for installation 4 required for update 8 U update cancel 7 Help file 7 prepare for 7 requirements 7 time required 7 update several phones 15 USB hub 7 port 7 USB cables requirements 2 USB hubs 20 USB definition 23 V video files on device 21 W wallpapers on device 21 web browser 2 Web sites for support 20 welcome screen 9 Windows requirements 2 RSD NetConnected User s Guide
21. tor or your local MASC support is the person who manages and maintains the RSD NetConnected server and user accounts USB Universal Serial USB is a data transfer standard that supports data transfer rates Bus of 12 Mbps megabytes per second USB ports are used to connect peripheral devices such as modems keyboards and other devices to a PC 23 glossary RSD NetConnected User s Guide index A applications on device 21 audio files on device 21 automatic restart 8 B backup of information on device 21 broadband connection requirements 2 browser 2 browser requirements 2 c cable connection 22 cables requirements 2 cancel the update 8 CDMA 17 charger requirements 2 connection requirements 2 copyrighted material on device 21 customer support 20 D data backup on device 21 Data Block Signing 22 data cables requirements 2 datebook information on device 21 DBS 22 DBS devices 19 deletion of information on device 21 description of product 1 2 3 7 20 22 24 device charger requirements 2 disk space requirements 2 download Software Update 3 DSL connection 2 F files on device 21 firmware 22 flash new phone 16 24 index G games on device 21 glossary of terms 22 graphics requirements for monitor 2 H hard disk space requirements 2 hardware requirements 2 help information and assistance 20 USB hubs 20 Help file open 8 hub 2 7 16 19 20 22 hubs 20 information back
22. tware with the option of Backup amp Restore Force Reflash to select software or a specific service file and force a software update Phone Swap to move personal information from one phone to another Multi Refurb to update several phones at the same time with the same software Seed Stock to select software for one or more identical phones regardless of their current software Phone Provisioning to select and configure phone parameters for one or more phones Data Block Signing to sign DBS devices after flashing them to another model that requires a lock Note The tasks that are available to you depend on your user profile See your local MASC support for more information use RSD NetConnected RSD NetConnected User s Guide update a phone Use Phone Firmware Upgrade to update your phone firmware with the latest carrier approved software and to backup and restore all of your user data i Phone Important Do not disconnect your phone during the update If you Firmware accidentally disconnect use the prompts on your screen to Upgrade resume the update Step 1 With your phone connected click Phone Firmware Upgrade in the Utilities window 4 Motorola RSD 5 x File Help Utilities Ja Phone Firmware Upgrade Force Reflash AA MOTOROLA a ESN IMEI Technology Firmware Flex Carrier Name Model Number No Phone Connected User Login Username L
23. up on device 21 installation 3 location of program files 4 prepare for 3 requirements and recommendations 2 space used 4 time required 4 Integrated Services Digital Network ISDN connection 2 Internet requirements 2 ISDN Integrated Services Digital Network connection 2 L language install correct 3 logon 9 M memory requirements 2 messages on device 21 Microsoft Windows requirements 2 monitor requirements 2 Motorola Phone Tools MPT 8 definition 22 Motorola Software Update MSU definition 8 22 MPT Motorola Phone Tools definition 22 RSD NetConnected User s Guide MSU Motorola Software Update definition 22 multi refurb 15 multimedia files on device 21 multiple phones 16 17 18 music on device 21 N NAM 17 network connection requirements 2 0 operating system requirements 2 other programs 8 P personal information on device 21 pictures on device 21 power supply requirements 2 PRL 17 problems obtain help for 20 resources for resolving 20 processor speed requirements 2 product description 1 2 3 7 20 22 24 provision 17 22 R RAM requirements 2 refurbish 15 22 removal of information on device 21 requirements installation 3 installation and use 2 update 7 restarting 8 restore of information on device 21 ringtones on device 21 RSD Remote Software Download 23 RSD NPI 8 RSD Lite 8 run other programs 8 S screensavers on device 21 seed 16 23 service and
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