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1. Name network installation Country Italy network type wireless WLES network dimension nodes 2 100 Expected price EUR Expected duration days Notes Attachments Kie id o o KLE M Figure 21 Type a new quotation CO CO EFFICIENT Figure 22 Operation done In My documents tab the quotation status is Edited As soon as the quotation status is Edited the service quotation can be modified To modify the quotation edited see My Documents tab Once saved the quotation name starts with Q Click Send Request to send the service quotation to the supplier In My documents tab the quotation status is Issued See the Order line state chart Once sent the quotation name starts with Q 20 CO CO EFFICIENT New order Click New order to create a new service order Figure 23 New Oder The new order tab name start with O The new order sections are General information section Order lines section Attachments section Q General information Number 0000 004 Status Edited Last change Thu 14 Oct 2010 10 50 59 Supplier name TEL amp CO 5 r l Contact person Expected price EUR Due date Figure 24 New order configuration New order line To insert a new order line click New order line in the Order lines section Price EUR Expected price EUR Figure 25 New order line The new order line tab is opened next to the other tabs
2. Order line Order line 01 Figure 26 New order line tab See Service configuration in the New quotation section to create a new order line The General information section is updated with the service configuration edited 21 CO CO EFFICIENT Expected price EUR 250 00 Due date Fri 29 Oct 2010 Figure 27 General information updated To download the attachments upload from the supplier click B in the Attachments section Click Save to save the order When the operation is done the new order line is saved in the order tab in the Order lines sections Until the order edited is saved locally the order lines saved can be modified and the order lines status are Edited To modify the order click the order line name in the Order lines section When the order is sent to the supplier the order status become Issued See the Order line state chart Click Send to send the order New order line from quotation A new order line can be inserted from a quotation The quotation status must be Replied ka Hy documents P Filter Select Number Document type Status Supplier Last change Q000 003 Quotaton Replied TELACO S r l Thu 14 Oct 2010 12 01 15 Figure 28 Ouotation replied Click New order in My documents page then Click New order line from duotation in the Order lines section Click the quotation number to select the quotation replied Issue date 000 003 Thu 14 Oct 2010 12 01 15 Figure 29 Select a quotati
3. Click Save to store the keyword when the operation is done click Return to come back the service page oO Keyword Label local network installation installation of wired and wirelss computer networks Description local Label lingua franca network installation installation of wired and wirelss computer networks Description lingua franca Figure 70 Save a keyword Modify a keyword Click the keyword label name to modify the keyword term J Keyword Select Keyword label Keyword description al network computer newtork Modify the lingua franca label and description then click Save to store the changes click Return to come back the service page 40 CO CO EFFICIENT Depending on In the Depending on section select the services to which the current service depends Click Update dependencies to store the dependencies oO Depending on Select Name Trade name network maintenance NET MAINTENANCE telephone support TEL SUPPORT Figure 71 Depending on section Attachment Click New attachment to upload an attachment Figure 72 Insert attachment Click to download an attachment uploaded Select an attachment row then click Delete to cancel the attachment uploaded Figure 73 Download attachments 41 CO CO EFFICIENT 1 6 Customers My catalogue K Customer list Suppliers F Customer documents Figure 74 Customers menu Customer list In the customer list tab are listed the cus
4. 35 CO CO EFFICIENT X network installation Go Search vocabulary F Numeric parameter Label local Description local Label lingua franca Description lingua franca Unit of measurement label local Unit of measurement description local Unit of measurement label lingua franca Unit of measurement description lingua franca Range min Range max network dimension dimension of a computer network network dimension dimension of a computer network nodes number of computers belonging to the same network nodes number of computers belonging to the same network Figure 60 Modify a parameter To import a term from the vocabulary click 9 in the Search vocabulary header Local language Figure 61 Search vocabulary Type a keyword of the parameter you are looking for in the text box select from the drop down list box Parameter term if you are searching a term name or Unit of measurement term if you are looking for a unit of measurement Select the language from the drop down list box local language or lingua franca then click Search 36 CO CO EFFICIENT Search vocabulary Text network Unit of measurement term l l Local language _Search Local language Label local Description local Label lingua franca Description lingua franca ala nodes number of computers belonging to the same network nodes number of computers belonging to the same network
5. B B service solving service solving EA prova num prove num B prova num prova num Fal vom vom B Huom vor EA network instalk ins al of cables and devices that compose a data network interface B network instalk staf of cables and devices that compose a dala network interface El gateway number of gateway devices B EB gateway number of gateway devices SS unit number of uni B SB unit number of unit El firewalk number of firewal devices to protect network data DO firewalk number of firewal devices to protect network data El dmz provide a demiltarixed zone jamz inside network Figure 102 Imported term translation 56 CO CO EFFICIENT Distributed planning functions The Distributed planning section allows the company to manage The activities in a process model The orders received from customers and plan them among the suppliers available for a particular service Figure 103 Distributed planning menu 1 8 Processes In the Processes section the user can create a new activity and can associate the activity to a service offered by a supplier Distributed planning 4 Processes Process activities Planner K Process models Process to service Figure 104 Processes menu Process activities Click Process activities in the Processes menu and then click New activity In the New process activity tab type the activity name and description in the text field and select an activity type from the drop do
6. option term local and lingua franca in the text boxes then click to save Figure 55 New option Select an option the click Move up or Move down to change the options order Click Delete to cancel an option J Options Select Code Label local Description local Label lingua franca Description lingua franca E WRED wired wired computer network wired wired computer network F WLES wireless wireless computer network wireless wireless computer network Figure 56 Options list TO modify an existing option ciel Type the changes in the text boxes then click lel Figure 57 Save an option 34 CO CO EFFICIENT New text parameter Click New text parameter to create a new text parameter Type the label and the description in the local language and in lingua franca then click Save Use the Search vocabulary section to search an existing term F Search vocabulary F Free text parameter Label local Description local Label lingua franca Description lingua franca Figure 58 New text parameter Modify an existing parameter Click the parameter label local name to open the parameter details Select Label local E network dimension dimension of a computer network Numeric parameter E network type type of computer network Enumerative parameter Figure 59 Parameters details To modify the parameter type the lingua franca translation in the term text boxes then click Save
7. 4 aza gt EN Figure 62 Search results To import a term click the Label local name then click Save to store the parameter then click Return to come back the service tab To unsaved the changes click Return without saving Classification The company classification is useful for the partner search The terms used to classify a company can be selected from taxonomy of terms Click New taxonomy reference to search a classification term Select an existing classification then click Delete to cancel the classification Select Taxonomy reference Taxonomy reference description F telecommunications telecommunications Figure 63 New classification The taxonomy shows the areas available 37 CO CO EFFICIENT oO Taxonomy reference Label local Description local E 001 agriculture forestry and fishing 002 mining and quarrying CE 003 manufacturing ET 004 electricity gas steam and air conditioning supply C 005 water supply sewerage waste management and remediation activities BTT ET 006 construction 3 007 wholesale and retail trade repair of motor vehides and motorcydes H E 008 transportation and storage Ed 009 accommodation and food service activities 010 information and communication 011 financial and insurance activities Ed ET 012 real estate activities E 013 professional scientific and technical activities HH 014 administrative and
8. Open Fix value Select fix value to have always a fixed characteristic In the example the server fixed value is always Apache Click Save to store the information 9 Filter Activity Supplier Service Parameter name Parameter description Parameter type TELCO S r l SI HOSTING hosted server parameter TELCO S r l S HOSTING database hosted database parameter Parameter mappings serwer Fix value Map Open Supplier parameter description hosted server Supplier parameter type Enumerate parameter Supplier parameter value apache Fi _Save Discard Figure 115 Fix value parameter Map Select Map then click New mapping to associate the service parameters to the supplier service parameters Click Save to store the mapping 62 CO CO EFFICIENT Parameter mappings server Fix value Map Open Supplier parameter label server Supplier parameter description hosted server Supplier parameter type Enumerative parameter Mapping constraints Value internet information services Ad Figure 116 Mapping parameters Open Select Open to associate the supplier parameter to the service parameters If the service parameter is not defined the company parameter will coincide with the supplier parameter Figure 117 Open parameter 63 CO CO EFFICIENT 1 9 Planner The Planner section allows the user to plan the order line received and accepted Fenu Communication p Distributed pl
9. Password EEE Not registered yet Forgotten password Figure 36 Supplier log in The supplier main page shows the different menu to manage the customer and supplier requests Pass the mouse over a menu button to display the sub menus b ef od Hy catalogue Customers Suppliers Routings Resources Scheduler User j smith tlco it Sis am Service list List of services provided by my company Plant list List of plant types installed by my company Failure classification Classification of failures for describing maintenance interventions Customer list List of customers and relevant information Customer documents Documents exchanged with customers Contracts List of contracts and relevant maintenance interventions Supplier list List of suppliers and relevant information Supplier documents Documents exchanged with suppliers Partner search Search for new business partners Routing list List of working routing Routing to service Assign routings to service Resource list List of resource types List of team types List of defined weekly calendars Resource calendars List of resource instance calendars Pending actions List of actions waiting for being scheduled Schedule Workload diagram of the resource instances Figure 37 Supplier main page 2 CO CO EFFICIENT 1 5 My catalogue Figure 38 My catalogue menu Service list In My catalogue menu list select Service List The service list tab shows the available servic
10. ie is Se id ie ee ie Ee ee se De ee 21 Fire I New order NE os ese ED ei GE De ee DE ee EE ee ee ED Ee RE GE Ee RE ie 21 Foure AAT order line tab os EO EE cde DEI EE ke EE Ge N OE RE Ee EE E ee ke ee 21 Figure 31 General information updated sees seene 22 STET OuotaliormTe ele dus OE ee GE Ge RE ee Ee ie eo NG DEE GE GE ER 22 Figure 33 Select a QUOTATION replied EE eo ee DE Ne Ge DE Ge Ge EE ee aa 22 Figure 34 New order line from quotation ss esse os Rd Ge eg Ee Se Ge Ge ee GR Ee GN eg Ge ee oe ee Ge Ne Ed 23 Figure 35 New order line inserted sss sees eee eee eee eee 24 Foure oo Order C0 Ee ie Ge ee od ee ee N ee ae Ee n ed ha ode 24 Fiedre 7 Abertam order NE ae Oe AE Doe ee denn DER ei ee ee AE re 25 Figure 38 Confirm abor ee 25 STATES NET TT OE EE 26 3 CO CO EFFICIENT Figure A40 Supplier log IN ss soes ed ee ee ee ee ee ee oe ie oge ee ee ee oe eg EE ee 27 Fipuredl Sol er ia pig E ie ee N Ee oe E ei n ee N EG ee Go ek oe 27 FS 42 Mr calalogue De os ae boe n EE EE GE avs ee ei De ie de Ge Ge Ee EE De 28 STET ad SOR VIC CNIS is ens os AEA n Re ee en EN n EE ee ee Ge 28 heure a Selectas SE ie EE N OE OE NE 28 Fiets ds Service eA T id ie oe ee du ee ee N ee ie Ge oi Ge Eg Ge 29 FISKE A6 Genersl information section eis onde ee oe ie ee ei ee ee ee ei ee ie EG Ee 29 STET d P ODIM a sel vlees oi n De ie Ee io oe Ge Ge Ge oe in ER Ge n 30 Figure 48 Service name from the vocabulary sse eee eee 30 Pre ds ervies VOC aU ey sies OE ee n GE Ge
11. order line tab is opened next to the other tabs Customer list Modena Univers Customer docum 0000 015 0000 015 01 F General information Number 0000 015 01 Status Edited Last change Fri 22 Oct 2010 16 06 07 Service configuration Name network installation Address via Amendola 123 City Modena Zip code 41125 Country Italy network type wired WRED network dimension 5 0 nodes 2 100 network dimension code cod Expected price EUR 80 Due date 03 11 2010 Attachments Name e best jpeg Figure 89 New order The General information section in the order tab will be updated with the service configuration edited Expected price EUR 250 00 Due date Fri 29 Oct 2010 Figure 90 General information updated To download the attachments upload from the supplier click in the Attachments section Click Save to save the order line When the operation is done the new order line is saved in the order tab in the Order lines sections Until the order edited is saved locally the order lines saved can be modified and the order lines status are Edited To modify the order click the order line name in the Order lines section When the order is sent to the supplier the order status become Issued See the Order line state chart Click Send in the order tab to send the order 49 CO CO EFFICIENT Reply to an order Click the order name in the Customer documents tab
12. r l NET_INFR 28 506 25 Thu 13 Jan 2011 11 00 00 Fri 14 Jan 2011 15 45 00 L Network test At customer TEL amp CO S r l TES_NTW 67 250 00 Fri 14 Jan 2011 15 45 00 Mon 17 Jan 2011 11 15 00 L Figure 123 Process activity planned When all the activities have been replied by the suppliers click Planned and click Confirm plan to confirm the plan In the customer documents the order status is in Planned click the order then click the order line and click Confirm Abort or Raise Exception See Customer documents for more details The customer in the Supplier documents section can visualise the order accepted by the supplier See Supplier document 65 CO CO EFFICIENT The second order line is sent automatically to the second supplier selected and so on for each process activity In the customer documents the order status is in Planned click the order then click the order line and click Confirm Abort or Raise Exception See Customer documents for more details 66
13. to the process click to save O Process activities Process activity name Process activity type Assigned supplier Duration h Cost EUR Starttime End time Device assembly At customer TEL amp CO S r l NET lt Network test At customer TEL amp CO S r l TES Is Housing At customer At customer TEL amp CO S r l SOL HELPDESK Figure 122 Assign a supplier to a process activity When all the processes are assigned to a supplier click Generate plan to send the first process activity to the iirst supplier selected If the supplier selected has accepted the process activity sent by the customer the supplier have to schedule the process activity in the Internal scheduling section See Reply to an order and Scheduler Tor more details Once a supplier accepted and schedule an order activity the Duration in hours the Start time the End time are sent to the customer The customer in the Supplier documents section can visualise the order accepted by the supplier See Supplier document The second order line is sent automatically to the second supplier selected and so on for each process activity Activity Instances Process activity 12 1 2011 13 1 2011 14 1 2011 15 1 2011 16 1 2011 17 1 2011 18 1 2011 Device assembly Network test Process activities Process activity name Process activity type Assigned supplier Duration h Cost EUR Start time End time Status planned Edit Device assembly At customer TEL amp CO S
14. Ak je AE N A EE AR RE OE ER EER EE 61 1 9 EE EE EE N EE OE N EE EE IE OR 64 Pendine AELONS se ee oe oe ee ee ee EE OE Ee Ge Ee GE ee oi eg 64 CO CO EFFICIENT Figure index EMS ode AE N EE OE EE N EE OE 9 Heure 2 IE el eo po N RE N AE EO N EE N EE N E N EE EN 9 Feite Tik selaetion MEE te ie E ee eo n ee N Ee Ge oe oe eo 10 MEE ER N EE ORE N NE EER AR OS RE RE EE ER N EN 10 Figure S Order lite state da eed ee EE ER Re ee Re Ee ee Be ee de en ie EG Ri ee ee 11 Figure GCC CSS toine SY SS eet ie EE en EEEE Re EE IE Ge EG Ge Es 12 FICURS RR eln eT mal Dae si ss is ee EE ee EEE ROG E ee Ee ok GR oo 13 FV es Ee od ER OE N OR OE EO EE RE EE OE 14 STET SE Thi Ole UOMO gs EA OR OE EE OO N EE EO E 14 Figure 10 Registration correctly done sees eee eee 15 PVE SD ME Bo ul EE N EE EE ER EE OE RE AE OE EE 15 Fietite 12 Eiistorier OP He ee aa n ee EE DE OE Ee ee ne 16 neure Customer Menu Nde ss ee ee EEE EEEE 16 Figure 14 My documents SECTION sss sees eee eee 17 STT L T ETIE EE EE OE EE EE OE EE 18 Figure 16 Fiter le e i 18 Fedre 17 My documents DUE ONE ok eE oer n DOG ERE EEEE E EE ee EEE 18 Figure 18 Select a document sse 18 Figure 19 New quotation button sss sees eee 19 Figure 20 New quotation P E N Ee n ee ee ee ie Ee n De Ee ee ee oe 19 SIAP Da eH New CUO LOUION Ns see ee EE EE ie Ee Soe GER Se Ee ee E Es ee ee 19 Figure R RT e Le Ee eT 20 Fiedite 27 NE Ode TT 21 Figure 28 New order Configuration sai iss oe ie ie des ie Se se aaa is Ge
15. CO CO EFFICIENT COLLABORATIVE FRAMEWORK FOR ENERGY EFFICENT SME SYSTEMS 5111 1C MED12 10 COEFFICIENT COllaborative framework for energy EFFICIENT SME systems Networking eService User Manual CO CO EFFICIENT TABLE OF CONTENTS DOCUMENT CONVENTIONS soseer es ee Poe Oue ee ER Ge ie EEEE RE be De Eg Ne 7 WEB PAGE USAGE sis oi ee ee de ees De ees ee ede ts Ge ee ide N Ge Gee ee ed ee de ee ee Ge Ee ee GEE N de ie 9 ORDERLUNE TATE Cl ART OE ENE HE MT EN OO EE EE N N N Or 10 1 BASIC COMMUNICATION FUNCTIONS ss sss sse ss ss sese sese eee AE AE AE AE ennenen AE RE AE AE RES Re Ee 12 1 1 iese WO THE SYS EE OO EE OE AE OE 12 1 2 ASTVAC ER oari N OE ER EE EE EO RE 13 1 3 Sie EER OOR ME RR IE 16 LOC ne EE OE E EE EE OE AE OE OR EE EE EO 16 IVS ig ig EE EE ER EE N OE OE 17 1 4 SP IE EE TE N OE TE EA EE EE EE N 27 Ked 27 1 5 Wide sy lere HA RO EE OE OE OE EE N N IT 28 slegte L EE EE EE OE EE EE EE EE ON EE N EE EN 28 1 6 CO sis EA EE OE OD EE EE EN 42 Customer NS TT 42 Eis tordier doele ES ad ES Oe DE Ee RE OE Oe Ee ee RE ed Ee ee Oo Se eie Ge ee eb ee EG Ee 46 1 7 SUP IVER T 51 supplier WS T 51 CRISIS I documen are ected OO ate ats basta EE OE EN 51 NR Seal iss E GE De ie EO Ge EG ee 51 Tatev ter tansla Os es ben ie ene De ee GE ee OE ee be ie ee EE DE Se ee EG 55 DISTRIBUTED PLANNING FUNCTIONS sese es ee ie se se ge se ee be Ge oa Ge N se ES eo ee pe GE ae ke 57 1 8 ee ME EE RE EO 57 POC res Uia 57 gee MOUE TTT 59 ie eo aa
16. Click Not registered yet to provide the information to become a customer 13 CO EFFICIENT COLLABORATIVE FRAMEWORK FOR ENERGY EFFICENT SME SYSTEMS Node log in username Password Enter Not registered yet Forgotten password 7 Figure 8 Log in Fill the form about the company information and the account information Best TEL amp CO S r l EO TUT qm Please provide the information of your organization and define your personal login account required Organization name E mail user account Tax code identifier Full name Address Preferred language Greek City Password Zip code Confirm password Country Contact person Telephone 1 Telephone E mail Fax Languages Fr Ho FIEn FIG Hu Pit Hs FI sp TT Figure 9 Information form The text boxes with are mandatory to complete the registration type the text boxes with the information required click Register to complete the registration The message User registration correctly done confirms the registration CO CO EFFICIENT COLLABORATIVE FRAMEWORK FOR ENERGY EFFICENT SME SYSTEMS Figure 10 Registration correctly done Type Username e password then click Enter Node log in TEMA g prandini satanet it Figure 11 Login 15 CO CO EFFICIENT COLLABORATIVE FRAMEWORK FOR ENERGY EFFICENT SME SYSTEMS 1 3 Customer Log in Type Username e password then click Enter Node log in TEI g pran
17. ER ie EE Ee Ee Ge NG OG GE GE ER 30 SAHR Seal Cll VOC A AI Ys se SO EG Oo ee ER N Ge OE ee Ee Ge N ee che 31 Fieute AP VS a ke ord ei es ee Ee ee oe ee ee EG EG anes nan oma sneered A 31 PRINS 52 Searle sUIES ves EE De OR GE RR ER Ee ER Ee ee Ee EE Oe ee Ge Re ae 31 Figure 53 Import a service name from the vocabulary sse sees sesse ee see ee ee ee ee ee RR ee RR ee RE ee ee RE ee 31 Figure 54 Functional parameter buttONS esse eee eee 32 Figure 55 New numeric parameter esse ee eee eee eee eee ee eee 32 Fig re 56 Search PT sesse EE ee Ee Go Ge EG ee Ee ee N ee Ge ee Ge De eN ie 33 Figure 57 New enumerative parameter button ees eee ee eee eee eee 33 US Se dol EE EO EE EE EE N OE EO N EE N NE 34 FV ED IE dee lol AE MT MEE RE ET ER NEE EER EN TE EE E 34 Foure SOO TIONS EE et ei ede Ee de n EG Re ee ee Re ee oe GE EE de n ED oe ee ee 34 Figure 6 1 5 ave an OOUON soes Ee GEE Ro De See ed Ie N GR Ge Ge ie Ee Ge N Ee N Ge ee ed de de GN Geo Ge 34 SIA 6 NEW text parame CCl ss Ee Ee eo ed N N GE GE oe Ee Go ER Ee aa 35 STET 6 Parameters dels lS ede EE E EE ee ee DE RE GE Ee ee 35 Pawe C Mod sa fate LEI so ees SE GEE E GE ER EE Ee ee OO N Ee eo EG ee ei Ge Ee 36 Figure 65 Search vocabulary esse se ee he ee ee ed Ge n So Ge oe be ee bee ee Ge ER De 36 Feite ACIS UNS apes eie ee OR EG ie ee EED ee Ge ED ee ee EG ee ER EE er 37 STR ennez Le 37 Sr T H taxonomy Te T 38 Figur 69 Salacta classification EE Ge se ke Ee DE De Ee Ge EE SNE ONE 38 Figure 70 Keyw
18. NT Abort an order line In each moment the order sent can be aborted In the order line page click Abort to abort the order line 0000 014 0000 014 01 oO General information Number 0000 014 01 Status Issued Quotation 000 003 Last change Thu 14 Oct 2010 15 45 56 9 Service configuration Name network installation Address via Amendola 112 City Modena Zip code 41125 Country Italy network type wireless network dimension 50 0 nodes Expected price EUR 270 00 Due date Thu 21 Oct 2010 Notes order 1 Attachments Name Figure 33 Abort an order line Click Confirm abort to abort the order line Click Cancel to keep the order line status as Issued Figure 34 Confirm abort Cancel Attachments Click New Attachment to upload a document to attach to the service order Click Return to return to the quotation page To delete the attachment select the attachment check box then click Delete 25 CO CO EFFICIENT To download the attachment select the attachment check box then aik Q Attachments Select Name 20100707 161714 010 pdf Figure 35 Attachments 26 CO EFFICIENT COLLABORATIVE FRAMEWORK FOR ENERGY EFFICENT SME SYSTEMS 1 4 Supplier Log in Type Username and Password the click Enter Click Forgotten password to receive a new password automatically generated by the system See the Forgotten password section Node log in Tee ae 2mith tleo it
19. allation Figure 44 Service name from the vocabulary The service vocabulary has a local section and a lingua franca section The local terms are in the user language the lingua franca terms are the local translations into the English language Each term has a Label synthetic description and a Description Exhaustive description Type the lingua franca terms to modify the service name and description Click Save to store the service name click Return to maintain the old settings Label local network installation installation of wired and wirelss computer networks Description local Label lingua franca network installation installation of wired and wirelss computer networks Description lingua franca Figure 45 Service vocabulary To modify the service name a user can type directly the text boxes or search a term into the common vocabulary Click to open the Search vocabulary 30 CO CO EFFICIENT Local language Local language Label local Description local Figure 46 Search vocabulary Type a keyword you want to search in the text box select the language from the drop down list box in which the search results will be displayed Click Search to start searching the terms Local language _ Search ingua franca Local language Label local Description local Label lingua franca Description lingua franca Kie cd o o Dr N Figure 47 Type a keyword The terms found are displa
20. anning P Processes F Current plan Figure 118 Planner menu Pending actions In the Pending actions section visualise the list of the accepted order line See Customer documents Order line accepted Order line sent Figure 119 Order line accepted The company once accepted an order line has to plan the order line When the company Supplier in green receives an order line from a customer has a supplier role When the company plan the order line with its suppliers has the customer role Customer in green in figure The company plan the order line received sending the single activity inside an order line to his own suppliers Activity 2 E gan Activity N Order line N accepted Supplier N Figure 120 Plan an order line The order line received from a customer and accepted by the supplier can be planned Click Plan to plan manually the order line 2 Pending actions Pending reguests Select Number Customer Product name Ouantity Issue date Due date Document type Planning A 013 00021 01 CIONTI SRL LOGISTICA 10 Fri 21 Jun 2013 17 51 Fri 28 Jun 2013 17 50 Order Plan 64 CO CO EFFICIENT Figure 121 Plan a pending request Plan an order line manually Company_Customer side Each activity is composed by one or more processes In the process activity section assign each process to a supplier select the Enabled check box to include the activity to the plan Click to assign a supplier
21. ary Text network Unit of measurement term E Local language sd Description local Label lingua franca Description lingua franca number of computers belonging to the same network nodes number of computers belonging to the same network 1 Figure 52 Search results To import a term click the Label local name then click Save to store the parameter then click Return to come back the service tab To unsaved the changes click Return without saving Enumerative parameter Click New enumerative parameter to create a new parameter Q Functional parameters Select Label local Description local Type E network dimension dimension of a computer network Numeric parameter E network type type of computer network Enumerative parameter Figure 53 New enumerative parameter button Type the information required then click Save or click Search vocabulary to import an existing term from the vocabulary Once saved an Options section is visible 33 CO CO EFFICIENT x network installation O Search vocabulary Enumerative parameter Label local network dimension dimension of a computer network Description local Label lingua franca network dimension dimension of a computer network Description lingua franca Label lingua franca Description lingua franca Kie id o o gt gt N Figure 54 Options Click New option to add an element to the enumerative parameter Type the new
22. co i Node log in Ed ws Description Username D installation of wired and wirelss computer networks Password pt maintenance service for a computer network telephone support for computer network maintenance Enter Not registered yet Forgotten password Figure 6 Access to the system Different user profiles are envisaged 1 Casual user 2 Customer 3 Supplier 4 Admin In the following we analyse the interface details for each user profile 12 CO CO EFFICIENT 1 2 Casual user In the company main page a casual user can visualize information about the company as the company location the company e mail for information the services offered kaf Best TEL amp CO S r l Location via de Gavasseti 313 41126 Modena Italy E mail info tlco it Description Trade name installation of wired and wirelss computer networks NET INSTALL network maintenance maintenance service for a computer network NET MAINTENANCE telephone support telephone support for computer network maintenance TEL SUPPORT Figure 7 Company main page Each service is identified by the service Name the service Description and the Trade name Click a column header to sort the services available in lt Ascending alphabetical order Descending alphabetical order A casual user can access to the system by registering to provide the information of his organization and define his personal login account
23. dd the country where the company is When the country criterion are more than one the country criterions are alternative Click Add language criterion to add a company language Supplier list Supplier docum Partner search oO Filter Organisation data Name is Company 1 Country is Figure 95 Filter criterions When the company language criterions are more than one the supplier can choose the OR or AND operator among the alternatives 52 CO CO EFFICIENT Filter Organisation data Figure 96 Add language criterion Once the supplier selected a logical operator the logical operator is saved for the additional language criterion Organisation data Language is English French Greek Figure 97 Language criterions Service data Click Add name criterion or Add classification criterion to add an additional criterion to search a service When the criterions are more than one the supplier can choose the OR or AND operator among the alternatives Once the supplier selected a logical operator the logical operator is saved for the additional criterions of the same type Figure 98 Service data To insert a service name criterion type the service name you are looking for in the text field and select a language from the drop down list box The service name is a keyword to search the service The percentage between round bracket near a language shows the term quantity available in the la
24. dini satanet it Figure 12 Customer log in The main page of the customer presents the menu index Click a menu header to open a tab Documents exchanged with my suppliers Information about my company Information about my user profile Figure 13 Customer menu index 16 CO CO EFFICIENT My documents In My documents tab a customer can visualise his documents Each document is described by A number The document number starts with Q if its a quotation O if it s an order A document type Status A supplier The date of last change Q My documents Filter Last change Select Number E Q000 003 Wed 13 Oct 2010 17 26 29 0000 002 Thu 07 Oct 2010 15 29 59 Q000 002 Thu 07 Oct 2010 15 20 20 Figure 14 My documents section 17 CO CO EFFICIENT Filter Click the Filter header to open the document filter Figure 15 Filter The documents can be filtered by Document type Supplier Interval dates Type the text boxes then click Apply to filter the documents F Filter Document type Supplier Last change from to Figure 16 Filter documents Click the Filter header or the blu arrow to open or close the Filter panel 9 Filter open 6 Filter closed To create a new quotation or a new order see the New quotation section and the New Order section Figure 17 My documents buttons If the document status
25. documents list shows the quotations and the orders Click U to filter the document list Modena Univers 2 Customer documents Filter Select Number Document type Status Customer Last change 9000 005 Quotation Requested Modena University Thu 14 Oct 2010 17 44 37 0000 014 Order Issued Modena University Thu 14 Oct 2010 15 46 40 000 004 Quotation Requested Modena University Thu 14 Oct 2010 15 44 40 0000 013 Order Aborted Modena University Thu 14 Oct 2010 15 43 01 Figure 82 Customer documents See Reply to a quotation and Reply to an order to reply to quotations and orders If the customer contacts the supplier by telephone the supplier can insert a quotation or an order in this section Click New quotation to insert a new quotation related to the customer selected click New order to insert a new order related to the customer selected New quotation Type the information required in the General information section and in the Service configuration section In the service configuration Name in the drop down list box are available the services loaded from the supplier see the Service list section To save the configuration edited among the configurations available click Save configuration Click Load configuration to load a configuration saved Click Save to store the quotation as Edited the quotation can be modified 46 CO CO EFFICIENT Customerlist Modena Univers Customer docum New qu
26. e Ee ee Re ee ee ee ee RE ee 48 Heure NCO e TTT 49 Figure 94 General information updated sss 49 SE e AA em reg E AE neem eee en ee ER N T 50 Figure 96 a aH d lan 51 STATE TCS aS DPE ea E EEEE E EE EEEE Ge EG 51 Fere SS TRET e a E A EEN EE E E ie E 52 Foure SS A deya ute 52 Figure 100 Add language nea LST i DEE EE OE i E EER a ai 53 Figure 101 Language criterions esse ese eee 53 Foure TO le s ei eed OR EG ee EED ee Ge E Ge ee EG ee ER EE ere 53 Figure 103 Add service NAME criterion css eee ee eee eee eee 54 Figure 104 Classificatior narmeeritefiOM eo N eg Ee N Ea ep ek ge ie ee oe N GR Re ER 54 Fieure LT av parn NE od EE a GE OR ee RR ee ER Se ee Ee DE EO oe ee n Ge 55 Figure 106 Imported term translation cesses sees eee eee 56 Figure 107 Distributed planning MENU esse eee eee ee ee eee eee eee 57 PIS VO PIT ET 57 Figure 109 Process activity tYDE sies eee 58 Figure 1 1o Supplier assiEnmMERES sies eie De Ge AE EE Ee Ee Ge EG ee GE N NG Ge EE Ge EG GE EER 58 Figure 111 New process Model eo EE GE RE ee en OE ede ee we 59 CO CO EFFICIENT Figure 112 Add process Activity sss sees sees eee eenn 59 Figure 113 Process model activities ssc vos xa oe ie eo n ee N EG ee Go ek oe as 60 Figure 114 Complete a new process activity esse xa vac x vsa ie ese ie naay aaa bes ee deR haya vya aA 60 Figure 115 Activity DrecedenEe siese Ee Se ee be es be on Ge ee Ee es Ee ee a 61 Figure 116 Show activity precedence sss eee see eee
27. e General information section are resumed the customer company information and there are two hyperlinks to 1 Customer documentation 2 Contracts Modena University Tax code identifier 12345678911 Address via Vignolese 905 City Modena Zip code 41125 Country Italy Contact person Flavio Bonfatti2 Telephone 1 Telephone E mail flavio bonfatt unimore it Fax eS He Eo Be Ae PI Hu wit Hs P Customer documents Contracts Figure 79 Customer information Modify the general information then click Save to store the changes Click Customer documents to open the list of documents related to the customer selected see Customer documents Click Contracts to open the contract document page see Contracts Discount list The Discount list section shows the discount applied to the customer selected Click to modify an existing discount row Click New discount to add a discount list Select a discount row then click Delete to cancel a discount 44 CO CO EFFICIENT Customer list K Modena University General information Figure 80 Discount list Installed plants The installed plants section shows the plant installed for the customer selected Click New plant to add a plant Select a plant check box then click Delete to cancel the plant Customer list C Modena University F General information Figure 81 Installed plants 45 CO CO EFFICIENT Customer documents The customer
28. e service name click Return to maintain the old settings 31 CO CO EFFICIENT Functional parameters There are three types of functional parameters 1 Numeric parameters 2 Enumerative parameters 3 Text parameters Numeric parameter Click New numeric parameter to create a new parameter Oo Functional parameters E network dimension dimension of a computer network Numeric parameter F network type type of computer network Enumerative parameter Figure 50 Functional parameter buttons Type the information required in the text boxes then click Save to store the information or Return to come back the previous page Oo Search vocabulary Y Numeric parameter Label local Description local Label lingua franca Description lingua franca Unit of measurement label local Unit of measurement description local Unit of measurement label lingua franca Unit of measurement description lingua franca Range min Range max Figure 51 New numeric parameter 32 CO CO EFFICIENT To search an existing term click 9 in the Search vocabulary header Type a keyword of the parameter you are looking for in the text box select from the drop down list box Parameter term if you are searching a term name or Unit of measurement term if you are looking for a unit of measurement Select the language from the drop down list box local language or lingua franca then click Search Search vocabul
29. ed context of company collaboration in the Pending sent invitations section are listed the request of invitation sent to hypothetical supplier See distributed context and Customer list Supplier document The supplier documents list shows the quotations and the orders Click to filter the supplier list See Customer documents See Reply to a quotation and Reply to an order to reply to quotations and orders The supplier can insert manually a quotation or an order in this section Click New quotation to insert a new quotation related to the supplier selected click New order to insert a new order related to the supplier selected See New quotation Partner search In a distributed context of company collaboration a supplier can search a partner node Among the supplier list is always listed also the supplier itself because a company can assign to its internal resource an activity Click 9 to open the Filter section type the organisation criterion you are looking for Click Delete to cancel the text edited and the criterion The search can be done by Organisation data and or by Service data 9 CO CO EFFICIENT E Partner search Filter Organisation data Figure 94 Partner search Organisation data Click Add name criterion to add an additional criterion to search a company When the name criterions inserted are more than one the name criterions are alternative OR logical operator Click Add country criterion to a
30. eee 61 Fisies 117 Service SE eed ie n oe ie ee De ee saw N ee ee n ie Ge ie Eg Ge 61 Fire ii8 Pro sss model SE es De De ee ER ie Oe DE Ee GR ee ee GE Ge 62 Fedre di SFikvaldeoararietelr sis in ae TE en Ge E Ge ie 62 Figure 120 Mapping parameterS eee eee sesse ss se se eee Ee de Ge de Ge de Ge de Ge de Ge de Ge de Ge de Ge de Ge AR Ge ee ee ee 63 Pie 12 Opel herle lna s so ERG ERG RE ee EG oo EE N GE ERG ee Se Ee EG EE 63 Fietite 12 Panne 0 0 ss ec ert ne oe ee ER N Ge OE ee Ee Ge ee 64 Here 12 Order WMS ACC So ee ee ee Ge ee EG N Ge EE S 64 Figure 124 Plan an order line ee eee eee ER ke Ro RE Ee Ee Eg Ge Ge Ge ke se er 64 Figure 125 Plan a pending redueSt sees see eee eee eee 65 Figure 126 Assign a supplier to a process aCtiVitY ies sees eee eee ee ee ee ee ee ee ee Re ee ee ee ee ee RE ee 65 Fedre O Process activity MIME Cs TTT 65 CO CO EFFICIENT Document Conventions Consistent use of typographic conventions in documentation helps users locate and interpret information easily The following guidelines present some specific typographic conventions Menu names My catalogue menu Click Forgotten password Dialog box options Graphical user interface Change password check box title elements Country drop down list box check box Graphical user interface elements Slovakia Spain Text box Customer name Buttons CO CO EFFICIENT meme les _ Doeument conventions gna L Web page usa
31. es offered to the customers each service line has a Name a Trade name a Status and a Depending on attribute The service list section allows the supplier to define the services offered service pat x F Filter Name Trade name Status network installation NET INSTALL Published network maintenance NET MAINTENANCE Published telephone support TEL SUPPORT Published _New service Publish Unpublish _Delete Figure 39 Service list Click the service name to open a new tab with the service details Filter Name Trade name Status network installation NET INSTALL Published network maintenance NET MAINTENANCE Published telephone support TEL SUPPORT Published Figure 40 Select a service The new tab is displayed next the previous one The tab name is the service name the selected service has different sections as General information section Functional parameters section Classification section Keyword section Depending on section Attachments section Click to open a service detail section 28 CO CO EFFICIENT Service list K network installation J Functional parameters Classification Keyword G Depending on Attachments Figure 41 Service details General information The General information section shows the service Trade name given by the supplier to identify the service the service Name more exhaustive term selected from a common vocabular
32. ge Click a menu button in the menu bar to open a new tab B est My documents My company My user profile User g prandini satanetit Sia menu Dar S Hy documents p Documents exchanged with my suppliers E Hy company E Information about my company S Hy user profile Information about my user profile Figure 1 Web page The tab opened are visualised sequentially the current page has the icon U next to the tab name Click a tab name to visualise it click to close the tab Figure 2 Tab opened The Navigation tab link appears when there are many tabs opened The tab name opened and visible are in black the tab name opened and hidden are in blue CO CO EFFICIENT Tab selection Customer list Supplier list Partner search Customer documents New order Pending actions Resource types Routings Figure 3 Tab selection list Click the Filter header to open the document filter Figure 4 Filter Type the information required then click the button to confirm to filter the list Order line state chart The Order line state chart shows the order document life cycle Once saved the order status is Edited as long as the order status is Edited the order can be modified and it is saved locally by the user Once sent the order status is Issued If there isn t the scheduler the order status changes from Issued to Planned If there is the scheduler once scheduled the order status changes from Issued to Acce
33. ies of households as employers uOndifferentiated goods and services producing activities of households for own use E 021 activities of extraterritorial organisations and bodies E Figure 100 Classification name criterion Click Search to apply the search criterion inserted Click the partner company name found to visualise the partner general information and the services offered Select a partner company check box then click Send invitation to invite the company to join the supplier network 54 CO CO EFFICIENT Filter Organisation data Select Name E Solving Srl Via Malavolti 435 41100 Modena Italy E TEL amp CO 5 r l Via de Gavasseti 313 41126 Modena Italy Figure 101 Search partner If the company found is already a partner the check box is not available an icon indicates that the company is a partner Imported term translation In the Imported term translation section are listed the vocabulary label and description translations available The terms available can be translated from the lingua franca English EU into the user local language Type the Label local and the Description local in the text field then click to save To share the translation activity among users with the same local language once saved the local translation the labels and the descriptions are distributed and propagated to all the users with the same local language 55 CO EFFICIENT Available translations
34. is Edited the document can be modified and deleted Click the document number to modified the document Select the document check box then click Delete to cancel the document Quotation Edited Thu 14 Oct 2010 10 44 22 Order TEL amp CO S r l Thu 14 Oct 2010 09 57 54 Figure 18 Select a document CO CO EFFICIENT New quotation Click New quotation to create a new service quotation Figure 19 New quotation button The New Quotation tab will appear next to the other opened tabs Figure 20 New quotation tab The New quotation page has a General information section Service configuration section The General information section summarises the Supplier name and the supplier Contact person In the Service configuration section the customer can define the service detail Select the service Name from the drop down list box type the Address the City the Zip code and the Country you want the service selected Select the network type from the drop down list box and the network dimension The network dimension has a range between square brackets the range indicates a suggestion the customer can type a value out the range interval and indicates in the Notes free text box some additional information Type the Expected price in Euro and the Expected duration in days If the supplier uploaded a document click B to download the attachment Supplier name TEL amp CO S r l Contact person Service configuration
35. ls A process model is composed by activities Click Process models in the Processes menu and then click New process model to create a process description In the New process model tab type the model name and description in the text field Click Save to store the model general information dd oO General information Process model name Process model description Figure 107 New process model In the process activity section click Add activity to select an activity among the available Click Save to insert the activity in the process model Process models E Add process activity L Select process activity Process activity Network test Figure 108 Add process activity Once saved the process activity selected is inserted in the process model activities 59 CO CO EFFICIENT General information Process model name Network installation process model for install a network at customer Process model description _Save Process activities Select Name Description Type Quantity Duration Device assembly Assembly of all network devices like gateway firewall VPN router ec At customer 1 36 Network test testing of all network features and devices At customer 1 59 _Add activity Preview Delete Figure 109 Process model activities Click a process activity name to visualise the activity details Type the activity duration in the Duration text box the duration time edited is an estimate
36. nguage selected Ex English 92 53 CO CO EFFICIENT Service data Figure 99 Add service name criterion To insert a classification criterion click a classification name in the taxonomy A plus sign next to a folder indicates that it can be expanded to show more folders a minus sign indicates that it can be collapsed See Classification to see the service classification available Service data Helpdesk online English 82 E E3 001 agriculture forestry and fishing E E 002 mining and quarrying 3 003 manufacturing EE E 004 electricity gas steam and air conditioning supply E E3 005 water supply sewerage waste management and remediation activities E E 006 construction E E 007 wholesale and retail trade repair of motor vehides and motorcydes E E 008 transportation and storage E E 009 accommodation and food service activities E ET 010 information and communication E 011 financial and insurance activities E Classification is E ET 012 real estate activities E 013 professional scientific and technical activities EE A 014 administrative and support service activities E E3 015 public administration and defence compulsory social security E ET 016 education E 017 human health and social work activities BT E 018 arts entertainment and recreation E E3 019 other service activities E ET 020 activit
37. of the activity duration The real duration is automatically updated on the basis of the supplier feed back about the activity duration Type the activity cost in the Cost text box the cost edited is an estimate of the activity cost The real cost is automatically updated on the basis of the supplier feed back about the activity cost Type the number of time the activity must be done in the process in the Quantity test box If the activity selected is the first activity to be done in the process check the First check box else click New precedence and add the activity to be done before Process models 2 Network test General information Process activity name Network test Process activity description testing of all network features and devices Process activity type At customer Duration o Cost EUR Quantity Activity precedences Select Process activity name Process activity description Process activity type Edit Figure 110 Complete a new process activity The activities can be sequentially and in parallel If two activities have the same activity precedence the activities are in parallel Click Preview to visualise the activity precedence schema 60 CO CO EFFICIENT Process models Q Network test General information Process activity name Network test Process activity description testing of all network features and devices Process activity type At customer Duration Cost EUR Quantit
38. on replied The quotation replied is now inserted as order line Type the Due date and Notes then click Save to insert the order line 22 CO CO EFFICIENT General information Number 0000 013 01 Status Edited Quotation 000 003 Last change Thu 14 Oct 2010 15 09 11 Service configuration Name network installation Address via Amendola 112 City Modena Zip code 41125 Country Italy network type wireless network dimension 50 0 nodes Expected price EUR 270 00 Due date Attachments Figure 30 New order line from quotation When the Operation is Done in the order page the new order line is correctly inserted The new order line status in Edited the order line can be modified Click Save to save locally the order Click Send to send the order to the supplier 23 CO CO EFFICIENT General information Number 0000 013 Status Edited Last change Thu 14 Oct 2010 15 32 08 Supplier name TEL amp CO S r l Contact person Expected price EUR 270 00 Due date Fri 29 Oct 2010 order lines Select Number Quantity Expected price EUR E 0000 013 01 i 1 270 00 Ke d asa Attachments _Save Send Figure 31 New order line inserted When the order is sent to the supplier in My documents page the order status become Issued Select Number i Supplier Last change 0000 013 TEL amp CO S r l Thu 14 Oct 2010 15 37 54 Figure 32 Order issued 24 CO CO EFFICIE
39. ord Seco EG RE EE REG Ge ERG GE GR ER EE RE Ee GE ER EG ee ie eb GE n Ge RE GE GR GE be EE ee 39 STAT R Ada ak Word sa ie etre ere ene ie De de ER oe n de rete eee 39 PIOUS Hs Seal Cll V OCA laf ei EE EE ee se n EG ie RE RE GE DE 39 Figure 73 Select a keyword sse sees eee eee 40 Fieute L K VNO ction aces ER sana tees RE EER Ee Ee Ee RE Ee EG N NG ERG EG OE EE 40 Figure 7 5 DEDENGING ON section is ee ae ES EE Ee raa TTA RZ a ed se ede oe 41 CO CO EFFICIENT Figure 76 Insert attachment se a i E oog ee Ge ed ee ee oe ee Ee Ee 41 Figure 77 Download attachments iese Ee oe eee 41 STATE SO NS nL TT 42 EIT 7 a ONE EE i A E A a 42 Figure 80 Filter customer DY NAME vcssiccivsesessascasscatsenereeiasatacasacetensesentaessuceseueacandreedeantaaanseabanaissanwsennrabacancoeneutt 42 Figure 81 Select a customer Male eie ee RE De oe N Ge Re ee n ie Ge oi Ge Eg Ge 43 Figure G2 elZ Cals a del 43 STET a5 Custarmer information oe ie ed oe ei ee ee N ee se Ge Ee oe Ge Ge ee 44 PURE D DIS COUNT I Ee EE EE GE N RE ie EE Ee RE Ee eo ei DE ie 45 FS SUP E 45 Figure SG CUSTOMEr doEuMmEnIS ie coder tiaras EE ed eo ee DE Ne Ge DE eran EE Re Ge 46 SIA EE Fae as ed glare old iet eo TTT 47 Figure 85 e eae so EE Ee EEE A EE GE Ee AE 47 Heure Ue e T 47 Figure 90 Type a customer name esse sees eee eee eee eee eee 48 Pere La order se ER EE EE DO anos inne OO AE ee EE EG De Oe AE Ge OO GEE 48 Figure 92 New order line ees ee see ER ee ee ee ee ee RE ee RE ee ee ee ee e
40. otation General information Customer name O Service configuration Expected price EUR Expected duration days Notes Attachments Figure 83 Insert a quotation Once saved click Send request to send the quotation Figure 84 Send request When the operation is done the quotation status is Requested See in the Scheduler menu the Pending actions section From the Customer documents tab click New order to insert an order for a customer Customer list 7 Customer docum Ga New order F General information Customer name Figure 85 New order The Customer name test box is an auto complete text box that helps the supplier looking for a customer name Type the Customer name then click Save 47 CO CO EFFICIENT Customer list Q General information Customer name M Modena University Figure 86 Type a customer name The new order tab name start with O The new order sections are General information section Order lines section Attachments section Customer list Customer docum F General information Number 0000 015 Status Edited Last change Fri 22 Oct 2010 15 57 09 Customer name Modena University Expected price EUR Due date Figure 87 New order To insert a new order line click New order line in the Order lines section Expected price EUR Figure 88 New order line 48 CO CO EFFICIENT The new
41. pted then to Planned When the order status is Planned the company supplier complete the order details order cost start and end date If there isn t the scheduler the supplier company type the detail fields manually if there is the scheduler module the detail fields are pre compiled on the basis of the scheduler algorithm results the values pre compiled are suggestions the company supplier can modify the value inserted by the scheduler module Once inserted the order details the company supplier confirms the order the order status changes in Confirmed The order status changes in Execution on the basis of the order calendar Start date End date The order execution can be suspended and planned again If there is the scheduler module the order status from Suspended changes in Planned if there isn t the scheduler module the order status changes from Execution to Planned Both the supplier and the customer can abort the order or create an order exception CO EFFICIENT COLLABORATIVE FRAMEWORK FOR ENERGY EFFICENT SME SYSTEMS Customer exception Supplier exception My exception Planning done Abort order Abort order Figure 5 Order line state chart 11 CO concent 1 Basic communication functions 1 1 Access to the system The initial page presents the user with the services offered by the company selected kaf Bz TEL amp Co S r l Location via de Gavasseti 313 41126 Modena Italy E mail info tl
42. support service activities C5 015 public administration and defence compulsory social security 016 education E 017 human health and social work activities 018 arts entertainment and recreation 019 other service activities HE E 020 activities of households as employers u0ndifferentiated goods and services producing activities of households for own use El E5 021 activities of extraterritorial organisations and bodies Figure 64 Taxonomy reference A plus sign next to a folder indicates that it can be expanded to show more folders a minus sign indicates that it can be collapsed Select a classification among the available more than one classification can be add to the company S ey 010 information and communication sl gt 010 004 telecommunications E3 010 004 0021 wired telecommunications activities C 010 004 002 wireless telecommunications activities C 010 004 003 satellite telecommunications activities CE 010 004 004 other telecommunications activities Figure 65 Select a classification To store the company classification click Save when the operation is done click Return to come back the service tab To come back the service tab click Return without saving 38 CO CO EFFICIENT Keyword The company keyword is useful for the partner search The terms inserted in the keyword section are hidden from the user but are useful for the search algorithms Figure 66 Keyword sec
43. tion Type a new keyword Click New keyword to add a company keyword Type the labels and descriptions both in local language and in lingua franca then click Save When the operation is done click Return to come back the service page Local language Label lingua franca Description lingua franca Label local Description local Label lingua franca Description lingua franca Figure 67 Add a keyword Search a keyword Type the keyword you want to search in the Text text box select the language from the drop down list box then click Search 9 Search vocabulary Text network Figure 68 Search vocabulary 39 CO CO EFFICIENT Click the keyword label name to import the keyword Local language Label local Description local Label lingua franca Description lingua franca SE network computer newtork network computer network network installation installation of wired and wirelss computer networks network installation installation of wired and wirelss computer networks network installation installation of wired and wirelss computer networks network installation2 installation of wired and wirelss computer networks network maintenance maintenance service for a computer network network maintenance maintenance service for a computer network telephone support telephone support for computer network maintenance telephone support telephone support for computer network maintenance Figure 69 Select a keyword
44. to open the order received The order status is Issued Select Number Customer Last change 013 00020 Fashion Contract Soc Consortile a Resp limitata Mon 08 Jul 2013 11 40 20 Click Acquire to acquire the order then edit the order line typing the Price the Duration days then click Confirm to send the order When the operation is done the order status is Confirmed Customer docum X O General information Number 013 00020 01 Status Planned Last change Mon 08 Jul 2013 11 42 Price per unit 0 00 Final price 0 00 Start time 10 07 2013 11 39 Expected start time 10 07 2013 11 39 End date E Due date O Service configuration Service ironing packaging delvery Quantity 0 Service parameters Numeric Alphabetic Single box type euro pallet standard uantity 10 package notes ar Color Service attachments Name Figure 91 Send reply 50 CO CO EFFICIENT 1 7 Suppliers The Suppliers menu allows the supplier management Click the Suppliers menu then select a sub menu from the list My catalogue K Customers K Supplier documents Partner search Figure 92 Supplier menu Supplier list In the supplier list tab are listed the suppliers of the company Click 9 to open the Filter section type the supplier name you are looking for in the Name text box and then click Apply Click Reset to cancel the text edited Figure 93 Filter a supplier In a distribut
45. tomers of the company Click New customer to add manually a new customer Select a customer then click Delete to cancel the customer information Customer list Filter Select Name Location Modena University via Vignolese 905 41125 Modena Italy SATA srl via Notari 103 41126 Modena Italy Tetra Pak Packaging Solutions S p A via Delfini 1 41123 Modena Italy Figure 75 Customer list In a distributed context of company collaboration in the Pending received invitations section are listed the request of invitation received from hypothetical customers See distributed context Click to open the Filter section type the customer name you are looking for in the Name text box and then click Apply Click Reset to cancel the text edited Figure 76 Filter customer by name Click the customer name to open the customer information tab 42 CO CO EFFICIENT via Vignolese 905 41125 Modena Italy via Notari 103 41126 Modena Italy vis Delfini 1 41123 Modena Italy Modena University SATA srl Tetra Pak Packaging Solutions S p A Figure 77 Select a customer name The customer tab has three sections 1 General information 2 Discount list 3 Installed plants Click U to open a section Customer list E Modena University 9 General information Discount list Installed plants Figure 78 Customer tab sections 43 CO CO EFFICIENT General information In th
46. wn list box At customer the activity location is at customer site Custom the activity type can be customised on the basis of the customer order Standard the activity duration and cost are already knew from the supplier Latency the activity is between other activities the latency activity delay the next activity Click Save to store the activity general information 57 CO CO EFFICIENT dd Process activi 4 New process activity L General information Name Network test Testing of all network features and devices Description Figure 105 Process activity type Once saved the General information the Supplier assignments section is available Click to assign a Supplier to the activity Select a supplier among the available from the drop down list box select a service offered by the supplier selected Edit the recharge cost in percentage on the final service cost offered to a potential customer Click to save the assignment Click New assignment to add a new supplier to the activity Select the assignment check box then click Delete to cancel the assignment saved w Process activi 2 Network test General information Name Network test testing of all network features and devices Description Type At customer EF Save Supplier assignments Select Supplier Supplier product O TEACO S r TES NTW Figure 106 Supplier assignments 58 CO CO EFFICIENT Process mode
47. y First _ Save Activity precedences Process activity name Process activity description Device assembly Assembly of all network devices like gateway firewall VPN router ec _New precedence Preview Delete Figure 111 Activity precedence The preview shows the activity precedence Click Close preview to close the schema Device assembly Network test Figure 112 Show activity precedence Process to service In the Process to service section are listed the services offered See Service list in My catalogue section to change the service status Click to open the process model list F Filter Trade name Label ipti State Has processes Processes Parameters SOLV NET INST network install _ install of cables and devices that compose a data network interface Published Yes N _Set mappings Figure 113 Service list Select the process model to assign edit the recharge cost in percentage and select the priority The priority is a process model choice coefficient that indicate the process model the company prefer Then click Save 61 CO CO EFFICIENT Q Process model list Select Process model name Description Network installation process model for install a network at customer Figure 114 Process model list Click Set mappings to map the service parameter with the service parameters of the suppliers Click a parameter name to map the parameter Select an option among Fix value Map
48. y see Common vocabulary a service Status and some service options as Use for contracts service used for maintenance contracts Use for company offer service used for quotation requests and orders Require customer location request the customer address during the service definition Allow multiple quantities for items that required multiples quantities The options are not exclusive a supplier during the service definition can select more than one service option check boxes See in the Contract menu the Plants section to visualise how to use the Use for contracts check box Click Save to store the service information click Unpublish to keep the service locally saved and hidden from the customer account L General information Trade name NET INSTALL Name network installation Status Published Use for contracts d Use for company offer 71 Require customer location Allow multiple quantities Figure 42 General information section If the service status is Hidden click Publish to broadcast the service to the customers 29 CO CO EFFICIENT General information Trade name WET INSTALL Name network installation Status Hidden T Use for contracts WV Use for company offer d Require customer location Allow multiple quantities _Save Publis Figure 43 Publish a service Common vocabulary Click the service name to visualise the common vocabulary network inst
49. yed in a list Each term has the translation in the local language and the corresponding translation in the lingua franca The Local language flag shows the user local language Lingua franca i Label local Description local Label lingua franca Description lingua franca network computer newtork network computer network network installation installation of wired and wirelss computer networks network installation installation of wired and wirelss computer networks network maintenance maintenance service for a computer network network maintenance maintenance service for a computer network telephone support telephone support for computer network maintenance telephone support telephone support for computer network maintenance 4 Figure 48 Search results Click the Label local name to import the service name Label local Description local Label lingua franca Description lingua franca network computer newtork network computer network network installation installation of wired and wirelss computer networks network installation installation of wired and wirelss computer networks network maintenance maintenance service for a computer network network maintenance maintenance service for a computer network telephone support telephone support for computer network maintenance telephone support telephone support for computer network maintenance Figure 49 Import a service name from the vocabulary Click Save to store th

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